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source ilitary Family Re on Garrison M . TThehe EdmontonEdmont Garrison Militarym Familyilitary fResourceamilies supports our CCentreentre ((MFRC)MFRC) supports our families. Welcome to Edmonton

Dear Military Member & Family:

On behalf of the Edmonton Garrison Military Family Resource Centre (MFRC), I would like to take this opportunity to offi cially welcome you to your new home. I hope that you are settling well into your new community. If there is anything you need in order to ease your transition to living in the Edmonton area please do not hesitate to call, or come into the MFRC in person. We would like to off er you our help and support.

The MFRC is here specifi cally for you. Our mission is to provide support and resources, programs and services for military families to meet the unique challenges of military life. In short, we are passionate about supporting you and your family!

To fi nd out about the programs and services the MFRC has available for you and your family we recommend that you regularly visit the MFRC website at www.CAFconnection.ca/Edmonton. This is a great place to begin gathering information you may need to settle into your new life in the west! If you require access to a computer with Internet access, please come into the MFRC and make use of the free Computer Lab.

In your Welcome Package you will fi nd various resources with helpful information for you and your family about the Edmonton Garrison and the Greater Edmonton Area.

If you have any questions or concerns please call our reception desk at (780) 973-4011 ext. 6300. We look forward to meeting you and your family and providing you with a tour of our Centre.

Sincerely,

Roza Parlin Executive Director Table of Contents

Welcome to Edmonton 2

Military Family Resource Centre 4-7

Base/Military Services 8-10

About Edmonton 11

Alberta Health Care 12-13

Driving 14

Education 15-17

Employment Resources 18

Francophone Resources 19

Living in Edmonton 20-29

Points of Interest 30-32

Moving Checklist 33-36

Quick Reference Phone List 37

Edmonton Garrison Maps 38-39 Military Family Resource Centre

Edmonton Garrison Military Family Resource Centre Building 161 Phone: (780) 973-4011 ext. 6300 Mons Avenue & RR 244 Fax: (780) 973-1401 Lancaster Park, T0A 2H0 Email: [email protected] Web site: www.CAFconnection.ca/Edmonton

MMilitaryilitary Families:Families: SStrengthtrength BBehindehind tthehe UUniformniform

About Us

The Edmonton Garrison Military Family Resource Centre (MFRC) is a non-profi t society registered under the Alberta Society’s Act. The agency is also registered with Revenue as a charitable organization.

Edmonton is part of a national network of 32 MFRCs, providing mandated services and responding to community need through positive action, education and support.

We are governed by a volunteer Board of Directors comprised of military spouses, CF members, and ex-offi cio members. Our MFRC depends on the talents and skills of these dedicated volunteers to make guiding decisions.

Absences from family support systems, diffi culties during deployments, solo parenting or coping with an injury or loss are realities for military families: realities which can have a signifi cant impact on family well-being.

For over 25 years, our Board of Directors, staff and volunteers have been committed to supporting military families as they navigate the many unique challenges of military life through programs and services that enhance the strength and resilience of military families.

Our Mission

The Edmonton Garrison Military Family Resource Centre supports military families as they navigate the unique challenges of military life through programs and services that enhance their strength and resilience. 4 Military Family Resource Centre

TheT MFRC off ers programming in the following areas:

CHILD AND YOUTH DEVELOPMENT AND PARENTING SUPPORT

The MFRC supports parents in their care-giving role and provides opportunities for healthy development of children and youth. We off er a Day Care, Playschool, Out of School Care, Casual Care and Youth Centre as well as programs for parents and children. Programs are designed to support positive child/adult interactions, enhance parenting and caregiving skills, and foster youth engagement in the community. Are you supporting a family member with a disability? See page 29 for Special Needs Information Referral.

FAMILY SEPARATION AND REUNION

Whether your family is preparing for your loved one’s deployment, temporary duty, extended course, unaccompanied posting, overseas missions or return home from deployment, you’ll fi nd the resources that your family needs here. The MFRC Deployment Support program provides resources, programs, events and support to CAF families prior to, during and after an absence. Registration for most Deployment programs will be open to all Defence Team families pending space availability.

MENTAL HEALTH AND WELLNESS

If you are looking for parenting, relationship, personal or communication support, drop by or call us; we are here for you. Prevention, Support and Intervention (PSI) enhances the social and emotional well-being of CAF families. Military life presents unique challenges to families; our services will assist in the navigation of the programs and services available. They are designed to be preventive in nature, and can assist individuals and families in managing periods of high stress and crisis.

We off er confi dential, short-term counselling and crisis support, as well as information and referral services. Furthermore, the program off ers access to education and preventive programming regarding many topics. Drop in or contact one of the PSI staff by dialing (780) 973-4011, ext. 6300 and ask for the intake worker Monday to Friday between the hours 8:30 am – 5:00 pm. If you require assistance after hours call the Family Information Line 1 (800) 866-4546.

PERSONAL DEVELOPMENT AND COMMUNITY INTEGRATION

Mobility is an inherent part of the military lifestyle. We are here to help you integrate into your new community and support your personal, family and community development. Services include: Welcome and Community Orientation Service, Information and Referral Services, Community Outreach and Development and Second Language Services.

VETERAN FAMILY SUPPORT - PILOT PROGRAM

The Veteran Family Program is a four-year pilot program that provides services to medically-releasing CAF members. The Edmonton Garrison Military Family Resource Centre is one of the seven pilot sites off ering the Veteran Family Program to members and veterans who wish to access supports and services as they transition to civilian life. Who we serve: Medically-releasing CAF members and their families, Veterans who have medically released from the CAF (since 30 November 2014) and their families. The Veteran Family Program services include: Enhanced Information and Referral Services, Transition Programs and Access to Intervention Support. 5 Military Family Resource Centre

The MFRC also off ers:

Build-a-Bear Deployment Program Children of deployed parents may be eligible to receive a $15 gift certifi cate to a Build-a-Bear workshop. Many people like to put a voice recording in the teddy with a special message from the deployed parent. Having a special stuff ed friend to hug and being able to hear their deployed parent’s voice can help children keep mom or dad close to their heart throughout the deployment. To receive your free gift certifi cate please visit the MFRC front desk.

Business Registry The MFRC Business Registry is a collection of small or home-based businesses run by members of the military community. Paid membership provides community members the opportunity for exposure within the Edmonton Garrison via our business board, website and Business Registry pamphlet. If you would like to have your business listed or for more information on the MFRC Business Registry phone the Community Development Coordinator at (780) 973-4011 ext. 2285.

Community Coff ee Whether you are new to the Garrison or have been here forever, this drop-in monthly coff ee is a great opportunity for you to meet other military families, MFRC staff , volunteers and our partners. Join us for complimentary Tim Hortons coff ee and Timbits (generously donated by our Lancaster Park Tim Hortons), while getting to know others and fi nd out what is happening in your community. We hope to see you there!

Computer Lab In order to better serve you the MFRC off ers free Internet access. There are four computers available with access to a printer. This service is off ered Monday to Friday from 8:30 am to 5:00 pm. Supervised internet access is also available for teens at the Youth Centre.

Language Services Language Services provides training, resources, information, services and activities to assist military families integrating into the community. We work with Francophone community agencies to research and develop programs based on the suggestions and needs of the community. Free second language training courses are off ered to military spouses in order to facilitate integration into their new community. Contact the Language Services Coordinator at (780) 973-4011 ext. 5081.

Outreach We strive to connect with and be a resource to our military families living in outlying communities. If you live off the base and would like to connect with other military families in your community, or fi nd out about events, programs, resources and networking opportunities available in your area, please contact our Community Development Coordinator at (780) 973-4011 ext. 2285.

6 Military Family Resource Centre

SpecialS Needs Support, Information and Referral TheT MFRC off ers support, information and referral to caregivers of children, youth and adults with disabilities. SupportS for individuals with disabilities is also off ered. A list of resources and local support services is available to meet the unique needs of each family.

Services off ered: Information Sessions, Access to Support and Resources, Assistance in Obtaining Funding, Networking Opportunities, Referrals to Community Agencies.

Special Needs Peer Support Group This informative and supportive group off ers parent-to-parent peer support and networking for families with children/adults with special needs. Families will have the opportunity to connect with other agencies, professionals and families with similar concerns.

Volunteer Opportunities The MFRC depends on passionate people, eager to support our military families. Volunteering will give you an opportunity to give back to an area you’re interested in, can be a great way to meet new friends, cultivate a sense of community, learn new skills, and gain valuable experience. There are many volunteer opportunities throughout the year, which suit a wide variety of interests. If volunteering your time is an investment you would like to make, please make an appointment with our Community Development Coordinator at (780) 973-4011 ext. 2285. Find current MFRC volunteer opportunities by visiting our website at www.CAFconnection.ca/Edmonton.

Youth Centre

The MFRC Youth Centre is located within the MFRC, it exists to provide all-inclusive structured and non-structured programs, social opportunities and leisure activities for youth between the ages of 9 to 17 years of age from military families. We are open various days during the week as well as some weekends.

Equipped with a pool table, foosball table, ping pong tables, air hockey, and tons of board games. It is furnished with a big screen TV, as well as an extensive music and video collection for Nintendo Wii, Xbox and Sony PS3 game systems. The youth centre also off ers a fully stocked canteen and two dedicated computers and interlinked gaming computers. Some structured activities include Dances, various tournaments, pizza and movie nights. For more information contact our Youth Outreach Supervisors at (780) 973-4011 ext. 6324, visit our website at www.CAFconnection.ca/Edmonton or pick up the latest Calendar at the youth centre.

Welcome Line and Warmline Welcome Line services welcome new CAF members and their families to the Edmonton area and initiate contact with them. They answer any questions they may have about settling into their new community and inform families about our programs and services that may be of interest to them.

Warm line services are for adult family members (partner, parent, sibling, etc.) of deployed CAF members, who will be away for more than four weeks on course, fi eld exercise, unaccompanied posting or overseas deployment. The Warmline provides support, information and a friendly, listening ear through regularly scheduled telephone calls with trained and caring volunteers. If you would like more information, or if you would like to become a warmline volunteer, please contact the MFRC Deployment Program at (780) 973-4011 ext. 6304.

7 Base/Military Services

Canadian Forces Member Assistance Program (CFMAP) 1-800-268-7708 CFMAP is a voluntary and confi dential service, initiated by the (CAF) to help memberss (, all Reserve Class Members, Cadets) and family members who have personal concerns that aff ect their personal well-being and/or work performance. It is off ered by the Employee Assistance Services of Health Canada in partnership with the Canadian Armed Forces.

They can assist with concerns such as marital and family related issues, interpersonal relations, personal and emotional, work-related stress and burn-out, harassment and sexual assault, addictions to alcohol, drugs and prescription drugs, any other concerns that aff ect or could aff ect personal well-being and/or work performance. This is a voluntary program. Any individual wishing to talk to a professional counsellor or to make an appointment can simply call the Member Assistance Program, 24 hours a day, 365 days a year.

CANEX Established in 1968, CANEX is a retail operation made up of a number of stores and services, designed specifi cally to meet the needs of the military community. Visit CFB Edmonton’s CANEX Retail, ExpressMart and Liquor Store at Bldgs 297 & 299.

Chapels & Padres On base there is a team of padres (pastors, ministers, priests) dedicated to supporting our military members and their families. Padres specialize in spiritual guidance and bereavement and separation and relational counselling. The Chapel is also the location of our Lancaster Park Food Bank. Services include worship, youth group, choir, baptism, confi rmation, marriage preparation, sunday school, mass, confession, sacrament of the sick and more.

Protestant Chapel Catholic Chapel (780) 973-4011 ext. 4999 (780) 973-4011 ext. 4999 Building 182 – Mons Ave & San Fortunato Building 183 – Mons Ave & San Fortunato

Community Recreation (CR) The Community & Recreation (CR) is responsible for the development, facilitation and effi cient management of community and recreation services for CFB Edmonton. You don’t have to be a military member to join CR or to participate in any of the programs. Membership is voluntary and military members are not required to purchase a CR membership to use the Military Fitness Centre or to participate in Intersection/Base team sports. However, a valid CR membership is required to be able to join a recreation club, to attend CR open skate times, to receive program registration discounts and for non-military family members to use the Military Fitness Centre without having to pay the facility drop-in fee.

PSP Edmonton’s website www.CAFconnection.ca/Edmonton off ers detailed information and online program registration, including CRA membership, programs, aquatics, RV Compound, community services/ events and recreation clubs. Visit us or call the Customer Service Desk in the Military Fitness Centre, (780) 973 4011 ext. 4383 or 4392.

8 Base/Military Services

DisputeD Resolution Centre (DRC) TheT key role of the Dispute Resolution Centre is to provide Alternative Dispute Resolution (ADR) services such asa mediation and facilitation. Another important function is training. By helping DND/CAF personnel learn more about ADR, the DRC can promote prevention and encourage parties to deal with confl ict through open communication. A series of introductory courses in ADR, confl ict management and interest-based negotiation is available to DND/CAF employees and members. Coaching is also available to anyone seeking to develop skills better confl ict resolution skills. For example, an individual may wish to consult a Dispute Resolution Centre in preparation for a diffi cult conversation with a colleague. For more information please call the Dispute Resolution Centre CFB Edmonton at (780) 973-4011 ext. 4165. Edmonton Garrison Community Library The community library is located on the west side of the Community Centre (MFRC). Library members have access to a collection of over 11,000 books (in French and English), CD’s and DVD’s, as well as the combined collections of the Northern Lights, Yellowhead, Peace and Marigold Library systems through interlibrary loans and the new OVERDRIVE online system. With your library card you can request materials, renew books or just check on the status of your account online at www.tracpac.ab.ca. There are also various programs geared for every member of the family. Please phone (780)973-4011 ext. 6345 or visit www.garrisonlibrary.ab.ca for up to date information on hours, resources and programs.

Edmonton Garrison Memorial Golf & Curling Club The golf and curling club provides quality recreation for the military personnel and their families as well as to our civilian communities in the Edmonton area. The GCC off ers both golf and curling as well as a restaurant and lounge that is available for private functions with a full catering menu. For more information please call (780) 973-3033. You can also fi nd out more information by visiting www.egmgolf.com.

Fitness & Sports Military Fitness and Sports provides CAF members with fi tness activities to ensure physical fi tness to meet military operational requirements and sports activities to enhance physical skills, build character and promote team building. Military Fitness and Sports includes facilities such as gymnasium, sports fi elds, swimming pools and ice arenas. For more specifi c information please contact the Fitness and Sports Director at 780-973-4011 ext. 4326 or visit www.CAFconnection.ca/Edmonton.

Health Promotion All of the Health Promotion programs and courses are FREE and open to military personnel (Reg & Res), retired military, DND & NPF civilian employees AND their family members over the age of 18. A current course schedule can be found on our website at www.CAFconnection.ca/Edmonton. For more information on our courses and what we have to off er please call (780) 973-4011 ext. 6146 or email [email protected] or stop by our offi ce in the Community Centre (MFRC). Participants must pre-register for all courses.

9 Base/Military Services

Integrated Personnel Support Unit (IPSU) The IPSU provides an integrated and individual-focused service delivery model. IPSU ensures the coordinationn and facilitation of high quality, standardized and consistent care, as well as administrative support during allll phases of recovery, rehabilitation and reintegration on return to service or transition following release, for all injured and ill CAF members and veterans, their families and the families of the deceased. The Family Support Coordinator helps with:  One-on-one assessments with individuals or family members to support the needs of the whole family  Referrals to mental health services for adults and children  Access to educational/prevention-based programs within the community  Short-term, individual or group counselling for families of ill/injured and deceased CAF members  Crisis Intervention

Lancaster Park Community Council (LPCC) The LPCC through a supportive leadership approach, will serve its constituents by attentively hearing their initiatives or concerns and thoroughly examining solutions that will yield outstanding results. Their aim is to ensure all military, civilian, family, social, economic, safety, and cultural needs are met by building eff ective programs and partnerships both within the residential housing and with outside organizations. The LPCC has a Facebook community page: www.facebook.com/LPCC-Edmonton-1487000254944703.

Learning & Career Centres (LCC) The LCC provides civilian and military personnel with the tools to improve their job skills, advance their careers or update their knowledge of new conventional technology. Services and assistance off ered through the LCC include: development of personal learning plans, career planning and advising, a resource library and walk-in Internet/Intranet access. You can also gain access to laptop loans to assist with distance learning and a variety of courses and workshops are available to take. Contact the LCC CFB Edmonton at (780) 973-4011 ext. 5878.

Military Discounts Visit www.cfappreciation.ca for the latest list of retail, business and entertainment activities that provide discounts or incentives to military members.

Family Information Line (FIL) 1-800-866-4546 When you need information or have questions, bilingual FIL counsellors can provide you with answers and off er confi dential and personal support and referral services for your unique circumstances.

Operational Stress Injury Social Support (OSISS) 1-800-883-6094 www.osiss.ca The Peer support and Family Peer support Coordinators who are a part of OSISS know how to help you fi nd ways to regain your health and wellness. They can put you in contact with community resources and specially designed OSI programs; services with Veterans Aff airs Canada and the Canadian Forces. They also organize support groups.

10 About Edmonton

WelcomeW Services

CitizenC and New Arrival Information Centre www.edmonton.ca 1 Sir Winston Churchill Square (located on the mainfl oor of City Hall) Edmonton, AB T. 311 Outside Edmonton: (780)-442-5311 E. [email protected]

St. Albert Community Information and Volunteer Centre (CIVC) www.stalbert.ca Charles Gale Centre #10, 215 Carnegie Drive St. Albert, AB T. (780) 459-6666 E. [email protected] CIVC off ers residents of St. Albert community information and referral services, consultation, management and training services and volunteer centre services.

Strathcona County Information and Volunteer Centre www.ivcstrathcona.org 100 Ordze Avenue Sherwood Park, AB T. (780) 464-4242 E. [email protected]

Welcome Wagon Welcome Wagon is a Canadian-owned, free greeting service for families experiencing a lifestyle change. They help people who are moving to a new neighbourhood, planning a wedding, expecting a baby, a new executive manager or professional, the elderly, or new parents/grandparents.

Free packages often include resources and local products! www.welcomewagon.ca E. [email protected] www.discoveredmonton.com - A helpful website all about Edmonton

City Maps

Visit http://maps.edmonton.ca for city, neighbourhood, assessment, zoning, waste collection and transit maps.

11 Alberta Health Care

Alberta Health Care (AHC) Insurance Plan All permanent residents of Alberta must register themselves and their dependants with the (AHC) Insurance Plan. A permanent Alberta resident is a person who has the legal right to remain in Canada, makes Alberta his/her permanent home and is committed to being physically present in Alberta for at least 183 days in a 12-month period.

If you are moving to Alberta from within Canada, Alberta Health will waive the three-month waiting period for military families. To qualify for the exemption the family must provide proof of military status with their application and the required registration validation forms. You can use the following as proof of military status: military ID Card, special passport, personnel record resume, posting message with a photo ID, or letter from the MFRC with on letterhead confi rming military status.

Eligible dependants are a spouse or adult interdepent partner, a child under the age of 21 unmarried and wholly dependent on the parents, a child who is 21 or older, unmarried and wholly dependent on the parents because of physical or mental disabilities or a child who is under 25 years of age and enrolled in three, or more courses at an accredited educational institute and enrolled on the parent(s) account.

Once you have registered for an AHC card you will have access to the public health care system, including medical checkups and hospital visits. In order to apply for AHC Insurance Plan coverage please visit www.health.alberta.ca to download the form or go in person to a registry offi ce. All Registry locations across Edmonton will have these forms. Registry locations can be found by going to www.servicealberta.ca/Registries.cfm. Phone (780) 427-1432 for more information. (AHS) provides comprehensive information about all the health services in Edmonton and the Capital region, with listings for hospitals, public health centres, care facilities, clinics and emergency services. You can even contact them to fi nd a family physician fl uent in your native language. For more information call (780) 342-2000 or visit www.albertahealthservices.ca.

Health Care Resources and Information

Alberta Health and Wellness www.health.alberta.ca contains information about how to access health care services. T. (780) 427-7164

Sturgeon Hospital (nearest hospital to Lancaster Park) Royal Alexandra Hospital (nearest hospital in Edmonton) 201 Boudreau Road 10240 Kingsway Avenue St. Albert, AB Edmonton, AB T8N 6C4 T5H 3V9 T. (780) 418-8200 T. (780) 735- 4111

Health Link Alberta is a 24 hours a day, seven days a week telephone health advice service answered by registered nurses. Anyone in the Alberta Health Services region can access Health Link. The result is a more knowledgeable public, fewer hospital visits and healthier communities. If you have a health concern or question call (780) 408-LINK ext. 5465 to get health advice or information. If you’re outside the Edmonton area, call toll free 1-866-408-LINK ext. 5465. Child Health Clinics Child Health Clinics are off ered at the MFRC and are held on the 2nd and 4th Tuesday of every month. Call (780) 342-2600 (press 1 for central booking)

12 Alberta Health Care

Finding a Doctor Calian Military Family Doctor Network Calian Health, in partnership with the Military Family Services (MFS), is pleased to present the Calian Military Family Doctor Network.

The goal of the program is to improve access to quality healthcare for the spouses and children of Canadian Armed Forces members. Canadian Armed Forces family members who are not eligible for medical services from the Department of National Defence and who live in one of the locations listed above are encouraged to apply.

To access the program simply obtain and complete a referral form by visiting the MFRC or contacting Calian’s Primacy team at 780-409-9919 or visit: www.calian.com

College of Physicians and Surgeons www.cpsa.ca is an excellent resource for fi nding a local doctor who is currently accepting new patients. T. 1-800-561-3899 www.ratemds.com provides information on many doctors practicing within Canada. Browse this site to see how Edmontonians rate particular doctors. www. edmontonareadocs.ca helps Albertans fi nd a family doctor who is accepting new patients.

Public Health Centres provide a variety of services including child immunizations, new baby care, health and wellness clinics and more. Services vary from one clinic to another. A public health centre close to Lancaster park is:

North East Community Health Centre (Emergency 24 hour clinic) 14007-50 Street, Edmonton, AB T5E 5E4 T. (780) 342-4000

Walk-in Clinics Medicentres www.medicentres.com are walk-in health care clinics open seven days a week where no appointment is necessary. Phone (780) 483-7115 for more information. The two listed below are the closet to Lancaster Park.

Belle Rive Medicentre Castledowns Medicentre Suite 102, 6703 82 Street Suite 120, Castledown Road NW T. (780) 457-7142 T. (780) 457-5511

Dentists Optometrists

Alberta Dental Association and College College of Optometrists www.dentalhealthalberta.ca provides information on www.collegeofoptometrists.ab.ca provides information fi nding dentists in Edmonton. on fi nding an optometrist in Edmonton. Phone (780) T. (780) 432-1012 466-5999 or toll free in Alberta 1-800-668-2694 for more information. 13 Drivers Licence

Drivers Licence, Vehicle Insurance & Registration

Once you move to Alberta you have a maximum of 90 days to obtain an Alberta driver’s licence, registration and insurance for your vehicle. Obtaining all three of these require going to a registry offi ce and an insurance provider (usually two diff erent businesses). If you are a CAA or affi liated member you can go to AMA (Manning location) and do it all at one location.

Before you begin this process you may require the following documentation: 1. Your current Driver’s Licence from your previous province of residence. 2. Your Military ID card. 3. Either a utility bill, bank statement, major credit card statement, a lease agreement through a rental company, mortgage documents, current paystub, posting message that has your name and Alberta address on it. This statement gives proof of your residency in Alberta. 4. A “claims experience” letter from as many of your past vehicle insurance providers as possible(6-10 years). The more “clean driving” history you can prove the lower your rates will be here in Alberta. 5. A driver’s abstract from as many of your past vehicle insurance providers as possible. Again, the cleaner your record is, the cheaper your rate may be in Alberta (3-5 years if possible).

Once you have collected the above listed documents visit your nearest registry offi ce (see below) and start the process. Depending on when your vehicle was manufactured it may have to go through an “Out of Province Vehicle Inspection” at a licensed garage before your vehicle can be registered. One of the closest garages to the Garrison that is licensed to perform Out of Province Vehicle Inspections is the North-end (see below). Visit www.transportation. alberta.ca/2821.htm to locate an Alberta inspection facility in your area.

Alberta One Stop Registries www.ab-onestop.ab.ca 12812 137 Avenue T. (780) 457-7867

In & Out Registry - North East Registry www.edmontonregistry.com 13058 50 St, Edmonton T. (780) 473-8899 F. (780) 473-7237

Northtown Registry Services Ltd. www.northtownregistry.com 15359 97 St, Edmonton T. (780) 473-5724

West-End Registries http://yourwestend.com/ 10011 – 170 Street NW T. (780) 483-8211 There are registry offi ces in many surrounding communities as well.

14 Education

Here is a compilation of helpful links to various School Divisions in and around the Edmonton Garrison. Many of these divisions have French Immersion Schools.

Base Schools Guthrie School (K-9 School) www.sturgeon.ab.ca/guthrie T. (780) 973-3111 E. [email protected]

Sturgeon Composite High School (Closest to Lancaster Park) www.sturgeoncomp.ca T. (780) 973-3301 E. [email protected]

Edmonton & Area School Divisions

Edmonton Catholic School Division www.ecsd.net T. (780) 441-6000 E. [email protected]

Edmonton Christian School Division www.edmchristian.net T. (780) 476-6281 E. societyoffi [email protected]

Edmonton Public School Division www.epsb.ca T. (780) 429.8000 E. [email protected]

Elk Island Public School Division www.eips.ca Elk Island Schools serve students from the communities of Sherwood Park, , Strathcona County and Lamont County. T. (780) 464-EIPS (3477) or 1-800-905-3477 E. [email protected] or use Message Board: https://www.eips.ca/contact

Elk Island Catholic School Division www.eics.ab.ca T: (780) 467-8896 or 1-800-996-9982 E. [email protected]

Greater St. Albert Catholic School Division www.gsacrd.ab.ca Off ering bussing from base, French immersion programs, full and half day kindergarten as well as sports and academic programs. T. (780) 459-7711 15 Education

St. Albert Public School Division www.spschools.org T. (780) 460-3712 E. [email protected]

Sturgeon School Division www.sturgeon.ab.ca Sturgeon Schools serve students from the communities of Lancaster Park, Morinville, St. Albert, Gibbons, Namao, Redwater, Bon Accord and Riviere Qui Barre. T. (780) 939-4341 or 1-888 459-4062 E. [email protected]

Francophone Schools Campus St. Jean (Francophone campus of the U of A) www.csj.ualberta.ca T. (780) 465-8700 E. [email protected]

Conseil Scolaire Centre-Nord www.centrenord.ab.ca T. (780) 468-6440 or 1-800-248-6886 E. [email protected]

Adult Continuing & Alternative Education

Alberta Distance Learning Centre www.adlc.ca T. (780) 452-4655 or 1-800-774-5333

Canadian Virtual University www.cvu-uvc.ca

Elk Island Continuing Education www.eipscontinuinged.ca T. (780) 467-7292 E. [email protected]

Metro Continuing Education www.metrocontinuingeducation.ca T. (780) 428-1111 or 1-800 -202-2003 E. [email protected]

(SCAN) Military Transition Services Second career assistance network T. (780) 973-4011 ext 5819

16 Education

St. Gabriel Cyberschool www.stgabe.gsacrd.ab.ca T. (780) 459.6616

Sturgeon Learning Centres www.sturgeonlearning.ca T. (780) 923-2443 E. [email protected]

Morinville Learning Centres www.sturgeonlearning.ca T. (780) 939-4035 E. [email protected]

Post Secondary Schools

Athabasca University www.athabascau.ca T. 1-800-788-9041

Campus St. Jean (Francophone campus of the U of A) www.csj.ualberta.ca T. (780) 465-8700 E. [email protected] Institute of Technology (NAIT) www.nait.ca College T. (780) 471-6248 or 1-877-333-6248 www.concordia.ab.ca E. [email protected] T. (780) 479-8481 or 1-866-479-5200 E. [email protected] St. Joseph Seminary www.stjoseph-seminary.com Grant MacEwan University T. (780) 392-2445 www.macewan.ca E. [email protected] T. (780) 497-5040 or 1-888-497-4622 E. [email protected] Taylor Seminary www.taylorseminary.ca Kings University College T. (780) 431-5200 or 1-800-567-4988 www.kingsu.ca E. [email protected] T. (780) 465-3500 or 1-800-661-8582 E. [email protected] www.ualberta.ca Norquest College T. (780) 492-3111 www.norquest.ab.ca T. (780) 644-6000 or 1-866-534-7218 E. [email protected]

17 Employment Resources

The MFRC can assist Defence Community families, at no cost, who are looking for employment, resume tips, and local resources.

Visit the MFRC for take home resources, as well as the MFS Employment toolkit designed to provide career services to CAF family members (including partners and youth).

JobBank http://www.jobbank.gc.ca/

Job Bank is the ’s leading source for jobs and labour market information. It off ers users free occupational and career information such as job opportunities, educational requirements, main duties, wage rates and salaries, current employment trends, and outlooks.

Edmonton North Alberta Works Centre www.alberta.ca/alberta-supports.aspx 2050 Northgate Center, 9499-137 Avenue T. 780-422-9440 E. [email protected]

CFMWS - Candian Forces Morale and Welfare Services www.cfmws.com/en/AboutUs/Careers/EmplOpp/Pages/default.aspx

Careers Under Construction 162, 10404-99 Ave Visit the MFRC for a list of Fort Saskatchewan, AB T8L 3W2 Employment Counselling Centres T. (780) 992-0250 E. [email protected] Military Spouse-Friendly Employers Accès-Emploi (French) www.CAFconnection.ca/Edmonton www.accesemploi.net T. 1-800-866-4546 Tél: (780) 490-6975 or 1-866-490-6999 E. fi [email protected] C: [email protected] These Military Spouse-Friendly Employer Partners are diff erent than typical employers because they have been educated in the value of hiring military spouses. Management or staff have received training and been given employer awareness materials explaining the distinct employment realities faced by military spouses, including resumes that refl ect frequent career changes and/or gaps in employment due to relocation.

Prospect Human Services The MFRC works in partnership with the Prospect Human Services Forces@WORK program. Forces@WORK will assist family members of serving personnel fi nd rewarding careers. The program is off ered at no cost. It is the only program of its kind, off ering rapid and hands-on direct employment placement support, retention supports for individuals and employers, and follow-up services. Participants get a personalized plan with mutual responsibilities, clear actions, and reasonable time frames to help achieve employment goals.

18 Francophone Resources

Associations

Association multiculturelle francophone de l’Alberta Tél: (780) 440-0719 C: [email protected]

Coalition des femmes de l’Alberta www.coalitionfemmes.ab.ca Tél: (780) 468-2288 C: [email protected]

Le Conseil de développement économique de l’Alberta (CDÉA) www.lecdea.ca Tél: (780) 414-6125 or 1-800-414-6123

Centre d’Accueil Éducation

Centre d’accueil et d’établissement Campus Saint-Jean www.lecae.ca www.csj.ualberta.ca Tél: (780) 669-6004 Tél: (780) 465-8700 or 1-800-537-2509 C: [email protected] C: [email protected]

Centre d’appui à la famille Conseil scolaire Centre-Nord www.centrenord.ab.ca Accès-Emploi Tél: (780) 468-6440 or 1-800-248-6886 www.accesemploi.net C: [email protected] Tél: (780) 490-6975 or 1-866-490-6999 C: [email protected] Services Le Franco (journal francophone hebdomadaire) www.lefranco.ab.ca Tél: (780) 465-6581 C: [email protected] Centre de santé communautaire Saint-Thomas www.cscst.ca Librairie Le Carrefour 9040-84 avenue 8627-91 ST NW, Edmonton, Alberta Edmonton, AB Tél: (780) 466-1066 or 1-888-339-1556 Tél: (780) 434-2778 C: [email protected] C: [email protected]

Institut Guy-Lacombe de la famille www.institutguylacombe.ca Tél: (780) 468-4882 C: [email protected] 19 Living in Edmonton

Housing / Relocating Services

Capital Region Housing Corporation (CRHC) www.crhc.ca (780) 420-6161 (780) 428-8200 –24 hour information line. The core business of the Corporation is the provision of aff ordable housing in the Alberta Capital Region.

CFHA Housing at the Edmonton Garrison www.forces.gc.ca/en/caf-community-support-services-housing/housing-locations/edmonton-housing.page Canadian Forces Housing Agency 158 Arras Ave Edmonton AB T5J 4J5 T. (780) 973-4011, ext. 4342 E. [email protected] There are 504 Rental Housing Units (RHU) of which 11 have on-property garages. There are another 109 on-site adjacent row garages. All RHUs have basements, are not furnished and do not have sheds. Electrical appliances are the occupants’ responsibility; however, a few RHUs have gas ranges.

City of Edmonton Housing Services T. 311 or (780) 442-5311

Edmonton Real Estate Board www.ereb.com T. (780) 451-6666 or 1-888-674-7479 E. [email protected]

Landlord and Tenant Advisory Board www.edmonton.ca/ltab T. (780) 496-5959

Real Estate Listings www.mls.ca www.comfree.com

Relocate Edmonton www.relocatecanada.com/edmonton/index.html

YEGisHome yegishome.ca YEGisHome.ca was created by the REALTORS® Association of Edmonton as a hub for all things Edmonton. It’s a place to learn, discover, and contribute — and it’s a place to call home.

20 Living in Edmonton

Relocation Canadian Forces Integrated Relocation Program www.irp-pri.com E. [email protected]

HQ Building 181, P.O. Box 10500, Stn. Forces Edmonton, AB The Canadian Forces Integrated Relocation Program (CFIRP) assists you with your relocation. The CFIRP helps make your relocation easy and effi cient by helping you get ready to go, fi nd a new home, buy a new home, move and pay for the relocation.

Rental Properties W. www.rentedmonton.com W. http://edmonton.kijiji.ca/ W. www.rentfaster.ca

Civic Services

City of Edmonton www.edmonton.ca T. 311 T. Outside Edmonton: (780) 442-5311 E. [email protected] Here you can fi nd information on city programs, services, garbage & recycling info, city council, bylaws, pet licenses, attractions, recreation, the (ETS), business resources, emergency services, taxes, etc…

Government of Alberta www.alberta.ca T. 310-0000

21 Living in Edmonton

Surrounding Communities

Town of Bon Accord Town of Redwater www.bonaccord.ca www.redwater.ca T. (780) 921-3550 T. (780) 942-3519

City of Fort Saskatchewan City of St. Albert www.fortsask.ca www.stalbert.ca T. (780) 992-6200 T. (780) 459-1500 E. [email protected] City of Sherwood Park Town of Gibbons www.strathcona.ca www.gibbons.ca T. (780) 464 -8111 T. (780) 923-3331 E. [email protected] E. http://www.gibbons.ca/town-hall/contact-us

Town of Legal www.legal.ca T. (780 ) 961-3773 E. [email protected]

Town of Morinville www.morinville.ca T. (780) 939-4361

Edmonton Newspapers

Edmonton Examiner (free) www.edmontonexaminer.com T. (780) 468-0100

Edmonton Journal www.edmontonjournal.com T. (780) 429-5100

Edmonton Sun www.edmontonsun.com T. (780) 468-0100

Western Sentinel (free) - Base Paper www.edmontonsun.com/topic/westernsentinel T. 780-468-0100 22 Living in Edmonton

Pets

Licences

Edmonton Pet licences are aff ordable, available online and ensure that the City can contact you if they fi nd your pet. All cats and dogs six months and older must be licensed. The fi ne for having an unlicensed animal is $250. Pet licenses can be purchased and renewed: eservices.edmonton.ca In person at the Animal Services Facility at 2nd fl oor, 10111 104 Avenue NW. T. 311

Lancaster Park & Pets must be licensed. For information regarding animal control and for further information contact Sturgeon County at (780) 939-4321.

Veterinary Clinics Close veterinary clinics to Lancaster Park are:

Edmonton North Animal Hospital Ltd Hollick Kenyon 15387 Castle Downs Road Northwest 5227 167 Ave NW Edmonton, AB Edmonton, AB T. (780) 476-3444 T. (780) 406-0811

Vet Emergency (24/7) Rosslyn Veterinary Clinic 12831 97 Street NW 13540 97 Street Northwest Edmonton, AB Edmonton, AB T. (780) 423-9111 T. (780) 475-9912

Recreation A REMINDER:

Castledowns YMCA Loops for the Troops is a 5km edmonton.ymca.ca/ fun run and walk, 10 km race 11510 153 Avenue NW or 1/2 marathon off ered at Edmonton, AB T. (780) 476-9622 CFB Edmonton annually on Canadian Forces Day. Visit : www.CAFconnection.ca/Edmonton

23 Living in Edmonton

Dow Centennial Centre www.fortsask.ca 8700 84 Street, Fort Saskatchewan, AB T8L 4P5 T. (780) 992.6400 E. [email protected]

Edmonton Garrison Military Fitness Centre www.CAFconnection.ca/Edmonton T. (780) 973-4011 ext. 4383 Make sure to stop by the Military Fitness Centre run by the Edmonton Garrison Community & Recreation Association (CRA). Membership entitles you to benefi ts including subsidized summer programs for youth and open recreation times in the arena, pool, gym and squash courts. A wide range of recreation programs and community services are also coordinated by CRA. Including but are not limited to the following: aquatics, spray park, skate park, library, weight room, climbing wall, sports, skating programs, recreational clubs, adult and youth fi eld trips, yoga, parent & tots programs and community groups.

Londonderry Fitness and Leisure Centre 14528 66 Street, Edmonton, AB T5C 3R7 T. 311 Outside Edmonton: (780)-442-5311 E. [email protected]

Millennium Place http://www.strathcona.ca/departments/recreation-parks-and-culture/recreation-centres/millennium- place/ 2000 Way, Sherwood Park, AB T. (780) 416-3300 E. [email protected]

Servus Credit Union Place (St. Albert) www.servusplace.ca 400 Campbell Road, St. Albert, AB T. (780) 418-6088

24 Living in Edmonton

Transportation

Greyhound www.greyhound.ca Main: (780) 420-2400 or 1-800-661-8747 Baggage: (780) 423-1100 Greyhound Package Express: (780) 421-8899 Customer Service: (780) 420-2424 EDMONTON BUS DEPOT 12360 - 121 Street NW

Red Arrow Bus www.redarrow.ca T. 1-800-232-1958 E. [email protected] Downtown Ticket Offi ce (pick up and drop off ): Holiday Inn Plaza, 10014 - 104 Street Edmonton, AB T5J 0Z1

Disabled Adults Transit Service (DATS) www.edmonton.ca T. (780) 496-4567 E. [email protected] Edmonton Transit also operates DATS, a transit service for persons with disabilities.

Edmonton International Airport www.fl yeia.com T. (780) 890-8382 E. info@fl yeia.com

Edmonton Transit System (ETS) www.edmonton.ca T. 311 or call the automated buslink informationon linlinee ((780)780) 496-1600 The bus that goes from Northtown Mall (137 Aveve & 97 Street) to the Garrison is the #19#199.9

Train - Via Rail Canada Inc. www.viarail.ca 1 888 VIA-RAIL (1 888 842-7245) 12360-121 Street NW Edmonton, AB T5L 5C3

25 Living in Edmonton

Community Resources

Community Leagues www.efcl.org 7103 - 105 Street, Edmonton, AB T6E 4G8 T. (780) 437-2913 (to fi nd the CL you live in) E. [email protected] Each neighbourhood in Edmonton is part of a community league and there are over a 159 community leagues in Edmonton. They provide opportunities for neighbours to get to know each other, share in social and sport activities and work together to build healthy, safe communities.

Edmonton 2·1·1 www.ab.211.ca T. 211 If you would like to fi nd a community service when you or someone you know needs help please dial 2-1- 1. A qualifi ed Information and Referral Specialist is available 24 hours a day, 365 days a year, to assess your situation, fi nd answers to your questions and provide you with options and appropriate referrals. They can help you fi nd basic needs (food, clothing, shelter and fi nancial support), employment resources, parenting support, counselling/support groups, health care, legal services and much more. All calls are free and confi dential. Callers outside of the Edmonton city limits can also connect to the 211 service by dialling: 1-888-482-4696

Edmonton 3-1-1 www.edmonton.ca/city-services-311online.aspx T. 311 Outside Edmonton city limits: (780) 442-5311 Citizens can call 311, 24-hours a day, 365 days a year for access to City of Edmonton information, programs and services. The best part is that you can actually talk to a real person! Citizens can access a range of information and services from the 311 agent such as applying for a Business Licence, facility scheduling information, program registration, purchasing a pet licence, registering a bylaw complaint, transit information and more. You can also download the 311 app on your smartphone just search Edmonton 311.

Edmonton Public Library www.epl.ca Residents of Edmonton can get a library card from any branch. You will need to show identifi cation showing your current home address. There is a fee for the fi rst adult library card in the household. Materials are available in many languages. The two closest branch to Lancaster Park are:

Londonderry Public Library 110 , 137 Avenue & 66 Street, Edmonton, AB T. (780) 496-1814

26 Living in Edmonton

Castle Downs Public Library 106 Lakeside Landing, 15379 Castle Downs Rd T. (780) 496-1804

Online Canada Phone Book www.canada411.ca

The Support Network www.thesupportnetwork.com T. Distress line (780) 482-HELP (4357), Main line (780) 414-6300 If you feel alone and are feeling helpless, hopeless and overwhelmed in a crisis, fi rst call our MFRC social workers THEN feel free to contact the Support Network. Their help lines are free, anonymous, confi dential and available 24/7. Walk-In Counselling, Suicide Bereavement and Caregiver Support are available if you wish to talk to someone in person. E. [email protected]

Sturgeon Community Resource Network www.scrnetwork.ca 5015-50 Street Gibbons, AB T0A 1N0 T. (780) 923-2374 Toll Free: (780) 413-9153 then 923-2374 E. offi [email protected]

Free & confi dential services connecting you to child & youth programs, family programs, parenting resources, counseling, addiction treatment, aboriginal resources & programs, mental health, summer camps, divorce/ separation resources, local recreation programs, fi nancial supports, work search & employment, community program guides, seniors’ services, and much more!

27 Living in Edmonton

Garbage & Recycling

Edmonton Garbage: For all your garbage related questions (in Edmonton) please visit www.edmonton.ca or phone the Waste Management Customer Support Centre at 311 or email : [email protected]

Lancaster Park Garbage: Roadside garbage pick-up occurs every Monday. Please have your garbage out to the curb by 0700. For more info please call (780) 973-4011 ext. 4357.

Roseridge Waste Management Services Commission (Sturgeon County) http://www.roseridge.ab.ca/ 2 km east of the Town of Morinville on SH 642 and south on Rge. Rd 251 T. (780) 939-5678

Edmonton Recycling: Recyclables include your household hazardous waste such as leftover paint, oven cleaner, car batteries, even old computer monitors and electrical appliances at no charge! www.edmonton.ca/for_residents/garbage-recycling.aspx All Edmonton residents can recycle through user-friendly recycling programs: - The Blue Bag program for houses, duplexes and fourplexes - The Blue Bin program for apartments, condos and townhouses - Recycling Depots throughout the city for all residents and small businesses

If you’re wondering what can be recycled: T. 311 Outside Edmonton: (780) 442-5311 E. [email protected]

Lancaster Park Recycling: As of this printing there is currently no recycling program operating in Lancaster Park. Please bring all recyclables to a Recycling Depot in Edmonton. The Recycling Depots closest to Lancaster Park are: Castledowns YMCA 113A Street - 153 Avenue, Edmonton, AB Real Canadian Superstore, 137 Ave & 122 Street, Edmonton, AB

Eco Stations Coronation Eco Station (closest Eco Station to Lancaster Park) 114 40 -143 Street T. 311 Outside Edmonton: (780) 442-5311 E. [email protected]

28 Living in Edmonton

Utilities

Electricity and Natural Gas Visit Utilities Consumer Advocate for rates, distributors and policies: https://ucahelps.alberta.ca/retailers.aspx T. 780-310-4822 (Alberta) or 780-644-5130 (Outisde Alberta) E. [email protected]

Water Epcor www.epcor.ca T. (780) 310-4300 or 1-800-667-2345

Alberta 1-call (call before you dig) 1-800-424-3447

Telephone/Cell Phone To order a yellow Pages phone book you must phone 1-800-268-5637. Telus www.telus.com or 1-866-558-2273 Bell www.bell.ca or 1-866-301-1942 Fido www.fi do.ca or 1-888-481-3436 Rogers www.rogers.com or 1-855-877-3824 Koodo www.koodomobile.com or 1-866-995-6636 Shaw www.shaw.ca or 1-888-472-2222

Cable/Satellite/Internet Shaw (Cable & Internet) www.shaw.ca or 1-888-472-2222 Bell www.bell.ca or 1 866-301-1942 Telus www.telus.com or 1-866-558-2273

29 Points of Interest

Points of Interest

Alberta Aviation Museum www.albertaaviationmuseum.com www.northlands.com 11410 Kingsway Ave 7515 118 Avenue Northwest (780) 471-7377 T. (780) 451-1175 T. Off ering an impressively detailed walk through E. [email protected] Edmonton’s aviation history as “The Gateway to Northlands (beside Rexall Place) hosts many large the North”, this meticulous museum boasts more annual events such as Farmfair International, K-Days, than 30 aircraft on display, 40-plus display cabinets CFR Finals, the best of horse racing, headliner and exhibits, an aircraft restoration area, personal concerts, international events, trade shows, artefacts of famous pilots. conferences and more.

Alberta Legislature Building & Grounds Edmonton River Valley www.assembly.ab.ca/visitor www.rivervalley.com 10800 97 Ave 9825 103 Street, Rossdale House (780) 442-5311 T. (780) 427-7362 T. One of Edmonton’s greatest attractions, this lush park Situated on the banks of the North Saskatchewan system is the longest expanse of urban parkland in River, this majestic sandstone edifi ce and landscaped North America. With sights, golf courses, nature trails grounds is a sight in any season. Free guided tours and multi-use trails for cycling, jogging or a stroll, its off ered. wide pathways ensure access for all. In winter, enjoy cross country or downhill skiing, snowshoeing or tobogganing. www.youraga.ca 2 Sir Winston Churchill Square T. (780) 422-6223 Park Just opened in 2010, the new Art Gallery of Alberta www.fortedmontonpark.ca is a state-of-the-art facility. The building itself is a 7000 143 Street work of art! They also off er a variety of activities for T. (780) 442-5311 kids including, Tours of Tots, weekend art classes and Canada’s largest living history park, with its own summer camps. steam locomotive, recreates four time periods in the city’s development: the early fur trading days; frontier life in 1885; a peek into the brand new city in 1905; and its progress into the 20th www.citadeltheatre.com century in 1920. 9828 101A Ave T. (780) 425-1820 John Janzen Nature Centre 7000 143 Street E. boxoffi [email protected] T. 311 or (780) 442-5311 Home to topnotch theatre, this multistage complex A gateway to the heart of Edmonton’s River Valley, engages the world’s fi nest actors and directors. the John Janzen Nature Centre takes visitors for a walk on the wild side with programs, events and interactive exhibits designed to promote awareness and engagement with nature in an urban setting.

30 Points of Interest

John Walter Museum TELUS World of Science http://www.edmonton.ca www.telusworldofscienceedmonton.ca 9180 Walterdale Hill NW 11211 142 Street T. 311 or (780) 442-5311 T. (780) 451-3344 Located in Kinsmen Park, there are pools, recreation Five galleries of interactive displays and exhibits facilities, walking and biking trails, picnic and inspire visitors to the leading edge of science and playground areas nearby. technology, with its new science demonstration stage, observatory, state-of-the-art computer lab, Jurassic Forest the largest planetarium dome theatre in Canada and www.jurassicforest.com Western Canada’s fi rst IMAX Theatre. 2-23210, Township Road 564, Gibbons, AB T. 780-470-2446 The days of the dinosaurs roar to life again in Jurassic www.valleyzoo.ca Forest, a 40-acre prehistoric preserve, just minutes T. 311 from Edmonton and millions of years from the E. [email protected] present! 13315 Buena Vista Road Outside of Edmonton (780) 442-5311 A habitat for more than 400 animals, including www.muttartconservatory.ca wildlife such as the infamous Asian Elephant named 9626 96A Street “Lucy”, monkeys, a Red Panda, tiger and the strikingly T. (780) 442-5311 beautiful snow leopard, Edmonton’s Valley Zoo is an E. [email protected] animal lover’s paradise. Four eye-catching glass pyramids bloom year-round with exotic plants from across the globe. Whyte Avenue www.oldstrathcona.ca Northern Alberta Jubilee Auditorium This eclectic strip features fashion-forward shops, www.jubileeauditorium.com restaurants and pubs, bookstores, craft and gift 11455 87 Avenue shops that display works by local and international T. (780) 427-2760 artists. Rising local talent is routinely featured in the The fan-shaped facility is home to the Alberta area’s theatres and music venues. Ballet, Edmonton Opera and professional theatre companies as well as many visiting artists and touringg productions from around the globe.

Winspear Centre for Music DISCOUNTS www.winspearcentre.com #4 Sir Winston Churchill Square Many of these attractions off er T. (780) 428-1414 a military discount. Show your E. [email protected] CFOne card to receive! Edmonton’s premier concert hall and home of the Edmonton Symphony Orchestra as well as the magnifi cent Davis Concert Organ, delivers an acoustically superior experience.

31 Points of Interest

Edmonton Professional Sports

Edmonton Capitals ( Club) www.capsbaseball.ca Edmonton Eskimos (CFL Football) www.esks.com (WHL Hockey) www.oilkings.ca (NHL Hockey) http://nhl.com/Oilers FC Edmonton (NASL Soccer Club) www.fcedmonton.com

Shopping Centres

Northgate Shopping Centre www.northgatecentre.ca 97th Street & 137th Ave Edmonton, AB

Londonderry Mall (closest mall to the Garrison) www.londonderrymall.com 137 Ave & 66 Street Edmonton, AB

West Edmonton Mall www.wem.ca 1755, 8882 170 St.

Southgate Centre www.southgatecentre.com 111 Street and 51st Avenue Edmonton, AB

South Edmonton Common (outlet stores) www.southedmontoncommon.com Hwy #2 & 23 Ave Edmonton, AB

Kingsway Garden Mall www.kingswaymall.com 109 Street & Princess Elizabeth Ave Edmonton, AB

32 Moving Checklist

More than 14 days before moving

Contact the MFRC in your area to browse through the Welcome Package of the city you will be moving to.

Get boxes and moving supplies.

While packing, label all boxes with contents or room destinations.

Arrange to collect any advance deposits or security deposits on utilities or rentals.

Use up your frozen foods. They CANNOT be safely shipped. It is also advisable to reduce your supply of canned goods.

Use up your cleaning supplies, shaving cream and hair sprays.

Take unwanted items to charity, eco-stations or dump.

Dispose of household chemicals properly (old paint, caustic cleaners, etc.). Take these to the local Eco-Stations.

Arrange phone service at your new home.

Set up mail-forward with Canada Post.

Arrange the return of any cable TV or internet equipment (ie. Router).

Notify of your change of address to:

Insurance Agency, Employer, Doctor, Dentist, Magazine subscriptions and other mailings, Canada Post memberships, Bank, Credit Cards, Schools, Canada Customs and Canada Revenue Agency.

If necessary, do the following:

Make travel arrangements and reservations.

Arrange transfer of car insurance & license plates.

Notify kids’ schools, transfer records.

Register at new school.

Get copies of medical and dental records; if you have pets, get copies of veterinary records.

33 Moving Checklist

8 to 14 days before moving

Prepare your vehicle(s) for the trip. Have vehicle serviced.

If you are moving out of a building with elevators, arrange with management for use of elevators on move day.

Return borrowed items. (tools, library books, DVD’s, etc…)

Retrieve loaned items

Arrange for the transfer of valuables. Check contents of your safe-deposit box. DO NOT SHIP any valuables (such as jewellery, insurance policies, legal documents, currency, stamp and coin collections) with the moving company. Either carry them with you or send by insured or certifi ed mail.

Arrange for major appliances to be moved.

DO NOT SHIP combustible or fl ammable items. These include oil-base paints, bleach, cleaning and lighting fl uids, matches and ammunition. All aerosol cans (including hair sprays, shaving creams, deodorants, household cleaners.

Arrange connection of utilities at new place.

Arrange disconnection of utilities at old place. Check to see if you have any deposits owed to you.

Dispose of all fl ammable materials.

2 to 7 days before moving

Determine what you can bring with you if travelling by car, plane, train, or bus.

Keep a detailed record and receipts of your moving expenses for income-tax purposes. This includes transportation, lodging, meals, etc.

Make sure you have adequate medical supplies for approximately 2-4 weeks.

Drain gas and oil from lawn mowers, chain saws, snow blowers, etc. Gas grills and kerosene heaters must be empty. Cars and motorcycles should have only 1/4 tank of gas.

Remove snow and ice from sidewalks, driveways and steps

Put linens and pillows in dresser drawers to have handy for making up your beds the fi rst night in your new home.

Place draperies lengthwise on hangers and hang in a closet. The movers will place them in wardrobe cartons. 34 Moving Checklist

Prepare a “Road box” to take with you that includes necessary medications, fi rst-aid supplies, tools, travel food, toys and games.

Pack a suitcase with the clothes and toiletries that you’ll need the fi rst day in your new home.

Pack a special box with other essentials you’ll need for the fi rst few days and mark this box “Do Not Move”.

Keep your telephone service connected until the day after your move.

Set aside manuals and instructions for your current home for new owner.

Plan simple meals for moving day to avoid using appliances.

Make plans for care of small children on moving day.

Separate boxes and luggage items you need for personal travel so they don’t get packed on the truck.

Pack a box of items you will need immediately upon arrival at your new home and have movers put this box on last (clearly mark box as PACK THIS LAST or UNPACK THIS FIRST) or take it with you.

Arrange to have utilities turned on at new home.

The day before moving

Take down curtains and curtain rods.

Empty, defrost and clean refrigerator; clean the stove.

Pack your personal belongings, except your alarm clock, necessary clothes, jewellery and bedding.

Moving day

Record all utility meter readings (gas, electric, water) in case of discrepancies.

Keep paperwork accessible.

Gather keys to the house and arrange to leave them with the new owners, your real estate agent, landlord or a trusted neighbor.

Lock all windows and doors.

Strip and dismantle beds.

Final walk-through: check all closets and cabinets 35 Moving Checklist

If using a moving company, walk about with supervisor and sign inventory forms.

Collect all keys; keep them in a safe place.

Clean premises that you are leaving, inspect with the landlord.

If using a moving company, confi rm the new address and delivery time with the driver.

Know how to reach your new landlord or superintendent.

Turn down the water heater temperature. Set the thermostat at 15 degrees.

Make fi nal walk-through of house, including basement, attic and closets, to make sure it’s empty.

Moving In Day

Contact utility companies to verify start dates.

Get to your new home before the movers. There could be a waiting charge if you are late.

Check the condition of each carton and household item as it is unloaded. List all missing or damaged items on the inventory form.

Since you will probably do some unpacking after the movers leave, make a note on the inventory form “subject to inspection for loss or concealed damage.” This gives you a legal leg to stand on if you should fi nd that something was damaged after the movers left.

36 Quick Reference Phone List

Emergency Services 911 (780) 423-4567 Royal Canadian Mounted Police (RCMP) (780) 939-4520 Edmonton Garrison Military Police (780) 973-4044 Emergency Childcare (780) 973-4011 ext. 6314 Epcor (780) 310-4300 Atco (780) 424-5222 Shaw Cable (780) 490-3555 Telus (780) 310-2255 Bell 1-800-668-6878 Star Choice 1-866-782-7932 Garbage Collection 311 Recycling 311 Canada Post 1-866-607-6301 Tourism Edmonton 311 Military Family Resource Centre (EGMFRC) (780) 973-4011 ext. 6300 Canadian Forces Housing Agency (CFHA) (780) 973-4011 ext. 4342 CANEX Post Offi ce (780) 973-9125 Military Fitness Centre (780) 973-4011 ext. 4383 Edmonton Garrison Chapel Offi ce (780) 973-4011 ext. 4999 Gas emergency line 1-800-511-3447 CANEX Grocery/Gas Bar (780) 973-3391 CANEX Retail Store (780) 973-4527

37 3 CDSB Edmonton Steele Barracks

To Bon Accord To Namao and Cold Lake RR 244 Normandy Rd Hwy 28

WASH BAYS Sturgeon Rd POL Indoor Riding Arena To St. Albert 1 PPCLI Base Saddle Club Building Numbers North Gate 157 DRC and CHRO 158 CFHA 1 CER 161 MFRC RR 244 162 Hospital Ortona Ave Korea Rd 175 1 Fd Amb Lecture Training Facility 177 Engineer Services Base LdSH 179 1 Svc Bn West Gate Steele Barracks 180 MPs Parade Square 181 3 CDSG - Base Edm HQ 182 Protestant Chapel 1 CMBG 183 RC Chapel RCA Band 185 Fitness Centre Vimy Ave 3 PPCLI PSO 186 Fire Hall 1 Fd Amb LCC 191 1 MPU 192 742 Com Sqn Range 200 Officers' Mess RR 244 Ortona Ave Control 210 Jr Rank’s Mess 1 MPU Engineer 210 Sgt’sHwy 28 & WO’s Mess Services Rhine Rd 210 Accommodations Ubique Ave 224 Twin Rinks 1 Svc Bn 236 7 CFSD 3 CDSG - 298 Golf & Curling Club Base Base Edmonton HQ 299 Canex, Subway and Jr Rank’s Mess Post Office Main Gate PSP 304 CFSPDB MPs Accommodations 399 Indoor Riding Arena Sgt’s & WO’s Mess 3 CDSG Sig Sqn Fire Hall N 400 1 CMBG 401 POL Churchill Ave 402 Wash Bays Hospital W E 403 1 PPCLI Officers’ Mess Sir Winston 404 1 CER Military Churchill Park 408 Squadron 405 LdSH Fitness Protestant S 407A LTF Twin Rinks Centre Chapel RC Chapel 407B LCC, PSO and RCA Band Mons Ave Mons Ave 408 3 PPCLI Legend 409 Range Control Cresent Park Point of Interest 507 Tim Horton’s HGR 2 408 Squadron MFRC Traffic Lights Arras Ave Arras Ave DRC - Upper Level Roads Canex CHRO - Lower Level Base Entrance Hwy 28 Subway Post Office CFHA Rhine Rd Map not to scale Edmonton Garrison Graphics Falaise Ave Golf & Curling Club Nov 2013 Guthrie School Golf Driving Range Tim Horton’s Bldg 240 Golf Course Base 7 CFSD RR 244 Ordnance Rd South Gate CFSPDB

195 Ave Valour Way Hwy 28 82 Street 66 Street There is no access to or from Hwy 28 at this overpass To Edmonton To Edmonton and To Edmonton and Anthony Henday Highway Highway 97 Street

38 Map courtesy of: Fast Lane Transport Ltd. Transport Map courtesy of: Lane Fast

39 Photo credits: www.sxc.hu 40