0

Table of Contents

1. It’s in the Handbook! 3

2. What is ACICIS? 2.1 Basic Structure 4 2.2 ACICIS Staff 4 2.3 Evaluation and Accreditation 6 2.4 Liability 7 2.5 Disciplinary Measures 7 3. Academic Program & Placements 3.1 Atma Jaya Catholic University 10 3.2 Dress Regulations 10 3.3 Campus Map 12 3.4 Orientation Schedule 13 3.5 Local Student Helpers 14 3.6 Language Program 14 3.7 Seminar Program 15 3.8 Academic Program Schedule 16 3.9 Preparing for Placements 18 4. Security Issues 4.1 Procedural Security 22 4.2 Emergencies 22 4.3 Risk Minimisation 23 4.4 Guidelines for Travel Beyond Jakarta 24 4.5 Natural Disasters 25 4.6 Assembly Points 27 4.7 Personal Security: Theft 27 4.8 Personal Security: Harrassment 28 4.9 Personal Security: Scams 28 4.10 Personal Security: Drink Spiking 29 4.11 What do I do if something is stolen? 29 4.12 Don’t Panic! 30

5. Health 5.1 The Secret to Staying Healthy... 31 5.2 Coping with Illness 31 5.3 Going to the Doctor or Hospital 33 5.4 Health Insurance 35 6. Cultural Issues 6.1 Personal Appearance and Dress 36 6.2 Bureaucracy 37 6.3 Trying to Fit In 38 6.4 Eating 41 6.5 Speaking Inggris 44

1

7. Immigration Matters 7.1 The Law 46 7.2 No Paid Work in Indonesia 46 7.3 Keeping Your Documents 46 7.4 The VKSB or Socio-Cultural Visa 47 7.5 FAQs 47 8. Transport and Services 8.1 Transport 49 8.2 Finances 55 8.3 Laundry 55 8.4 Books and Computers 56 8.5 Things to do in Jakarta 57 9. Communications and Contacts 9.1 Postal Services 61 9.2 Phones 62 9.3 Mobile Phones and Phone Etiquette 62 9.4 Internet Hot Spots 63 9.5 Useful Phone Numbers 64 9.6 Embassy Contacts 64 9.7 ACICIS and Atma Jaya Contacts 66

2

1. It's in the Handbook!

You will often hear ACICIS staff say: 'It's in the handbook!' Don't lose this booklet. It contains information you need for keeping deadlines, finding doctors, taxis, contacting your university and more.

The handbook should be read in conjunction with your pre- departure booklet that provides a number of tips about life and cultural adjustment while studying in Indonesia. This handbook covers the ‘must dos’ and ‘must knows’.

Digital Version

For further information not contained within this handbook, please view ACICIS’ website at: www.acicis.edu.au

We also provide a concise digital guide through the Guidebook App, available on iOS and Android. After installing the app, open the app and the referral code: acicis2016 to download the ACICIS Jakarta Professional Practica 2016 Guidebook.

For maps around Jakarta as well as addresses listed in this handbook, you can check the Jakarta Professional Practica 2016 custom Google Map that contains important places like Kos (accommodation), hospitals, the Atma Jaya campus, field trip locations, Host Organisation locations, Embassies, etc. You can view it here: bit.do/Jakarta-Map

3

2. What is ACICIS?

2.1 Basic structure

ACICIS is a consortium of twenty-four international universities including all of Australia's leading institutions in the field of Indonesian Studies. ACICIS was established in 1994 when Murdoch University received support from what was then the Australian Department of Employment, Education and Training (DEET) to establish a national consortium to coordinate semester study programs at Indonesian universities for undergraduates. The first semester commenced in February 1995. ACICIS aims to broaden options available for students of Indonesian studies by coordinating access to regular semester courses in Indonesian universities and by providing a support network for students while in Indonesia. Its courses are meant to be accredited and funded through home universities as students remain enrolled for degrees at home universities which accept study in Indonesia as integral to their majors.

ACICIS is headed by the Consortium Director and its programs and management are guided by the ACICIS Reference Group, a national policy board with members from six states. ACICIS is administratively housed and hosted by Murdoch University. A Resident Director coordinates all programs in Indonesia. Details on the various positions and responsibilities are outlined below.

2.2 ACICIS Staff

ACICIS consists of two co-coordinating offices, one at Murdoch University (ACICIS Perth) and one in Yogyakarta (ACICIS Indonesia), and a program office in Jakarta for the duration of the practicum programs. ACICIS’ staff include:

In Australia In Indonesia

In Australia the chairperson The Resident Director (RD) is an integral of the consortium is the part of the in-country support structure, Consortium Director (CD), providing academic and pastoral advice to Professor David Hill of students, liaising with Indonesian Murdoch University. authorities and universities, developing Professor Hill works in close new ACICIS programs, and generally conjunction with the Perth ensuring everything runs smoothly. Ms secretariat, which Elena Williams, MA, is the current RD. She coordinates applications. lives in Yogyakarta in the ACICIS house at UGM and visits the Jakarta office on a regular basis.

4

In Australia (continued) In Indonesia (continued)

Associate Professor David The BPP Program Officer is Mr Fendi Liem. Reeve of the University of Fendi is the founder and director of PT Selaras New South Wales is the Daya Utama (SEDAYU), one of Indonesia's ACICIS Deputy Consortium leading renewable energy companies with Director. solar and mini-hydro projects throughout the

country. Fendi will provide professional guidance and support for BPP students.

The Secretariat Manager is The DSPP Program Officer is Mr Antonius Mr Liam Prince. Liam Indrianto. Anton worked for several years for manages the Perth office Oxfam in Timor Leste and with the Australia- and coordinates all Indonesia Partnership in Yogyakarta as a administrative, finance and development coordinator and community liaison matters with home engagement manager. Through those universities. organisations, he had the opportunity to

partner with a broad range of Indonesian civil society organisations and implement several programs in Indonesia. Anton will provide professional guidance and support for DSPP students.

The Secretariat has several The JPP Program Officer is Ms Kate Lamb. Secretariat Officers on hand Kate Lamb is a print and radio journalist who to assist students with has covered Southeast Asia for the past four applications and pre- years. Her work has appeared in The departure matters. Mr International New York Times, The Guardian, Matthew Satchwell is the Los Angeles Times and Foreign Policy, responsible for Jakarta among many other publications. Kate has an Professional Practica enormous depth of experience as a long-term enquiries. resident of Jakarta and important actor in its vibrant media industry. Kate will provide professional guidance and support for JPP students.

The Jakarta and Bandung Program Coordinator is Mr Nurfitra Yutha Asa (Asa). Asa serves as the primary liaison with Atma Jaya Catholic University on matters pertaining to current or future ACICIS programs hosted by Atma Jaya. He assists the BPP, DSPP and JPP Program Officers in the planning and conduct of Jakarta Practicum Programs and provides regular pastoral support services for ACICIS students in Jakarta and Bandung area.

The Jakarta Program Assistant is Mr Dwiky Chandra Wibowo (Dwiky). Dwiky’s main role is to assist the Program Coordinator, Program Officers, and Resident Director in the preparation and implementation of 2016’s Jakarta Professional Practica.

5

2.3 Evaluation and Accreditation

BPP, DSPP and JPP students are evaluated in a number different ways according to agreements with home universities. ACICIS has recommended that participants be awarded two-thirds of a full-time semester load. Documentation used to determine this allocation of credit includes:

a) An Academic Transcript from Atma Jaya Catholic University consisting of a grade for the language program and a statement of satisfactory participation in the seminar series;

b) A Program Officer’s Report that outlines the participant’s performance and achievements in the workplace. This report will be based on interviews with both participants and mentors, and the mentor’s evaluation sheet.

Your Atma Jaya certificate will be presented on the final debriefing day. The Program Officer’s report will be sent directly to your home university contact a maximum of six weeks following the conclusion of the program.

For students requiring academic credit, you are reminded that attendance rules for the Atma Jaya program are the same as at home. You must attend 80% of all language classes and seminars in order to be awarded a pass grade (doctor’s certificates are required to explain absences). Should you fail to reach the minimum attendance requirements you will receive a fail grade from Atma Jaya and receive an Unsatisfactory grade on your Program Officer’s report.

In addition, all students are required to complete daily Reflective Journal entries and send weekly summaries to respective Program Officers.

An ‘Unsatisfactory’ grade will also be awarded in the event that workplace performance has been deemed unsatisfactory by the Program Officer and/host organisation mentor. Unsatisfactory performance may include, but is not limited to:

 Poor workplace discipline (frequently being late, poor presentation, rude behaviour towards colleagues);

 Poor quality of outputs (substandard writing skills, failure to complete basic tasks);

 Poor cross-cultural communication and/ or a lack of respect for diversity in the workplace and cross-cultural professional practice;

 Attending the workplace for less than 80% of the internship period without a reasonable excuse and/or documentation;

 Breaches of host organisation internal rules and regulations, including with regards to data usage, social media policies and intellectual property.

6

Scholarship students should be aware that the failure to achieve a satisfactory grade may result in the repayment of any scholarship funds.

Professional References

For students not seeking academic credit, you have the option to request a Professional Reference from the Program Officer instead of the Program Officer’s Report..As a rule, ACICIS will only issue either a Professional reference or a Program Officer’s Report. Students wishing to obtain both the Professional Reference and the Program Officer’s Report will be required to pay an additional AUD$150 administrative fee. Please note that requests for both documents to be provided must be made prior to the conclusion of the program.

2.4 Liability

While undertaking ACICIS Study in Indonesia, students remain bound by rules and statutes of the home institution in which they are enrolled. This is laid down in the terms of the Memorandum of Understanding for member universities of ACICIS. This states that:

“As an incorporated body, each home university shall continue to be the institution responsible for its students participating in ACICIS courses, and ACICIS will not be liable for any claims whatsoever resulting from student participation in ACICIS Indonesian Study programs. Each home university also accepts that students will be subject, in the first instance, to all regulations and conditions set by ACICIS, participating Indonesian Universities and Indonesian Government authorities for the duration of their participation in the Program.

ACICIS students are therefore subject to the rules, regulations and expectations of their host university. This includes prohibition on involvement in political activities and demonstrations (also prohibited by the conditions of your visa), a prohibition on paid work, and adhering to standards of dress on campus. You have also signed a declaration that you will obey Indonesian law while in-country.”

ACICIS is in no way liable for personal loss, injury, theft, damage, travel cancellations, etc. This will be the responsibility of each student.

2.5 Disciplinary Measures

Your behaviour in Jakarta is tied to your status as an Atma Jaya student and ACICIS participant. Poor behaviour in the workplace and a good placement may be lost for the future. Participants are reminded that all course activities fall under the scrutiny of disciplinary rules. This includes any field trips or functions and all workplace activities.

On account of this ACICIS will enforce disciplinary measures where student behaviour lands a student in trouble with the law or places the reputation of the ACICIS or host organisations in jeopardy.

7

Actions likely to prompt disciplinary action may include:

(a) Culturally insensitive behaviour (e.g. public drunkenness, abusive behaviour towards locals, failure to adhere to cultural norms, breaching boarding house/kos regulations); (b) Harassing or discriminating unfairly against any person on any grounds, including race (colour, ethnicity, national origin, nationality or descent), sex, pregnancy, marital status, age, sexual orientation, family responsibility, family status, political conviction, religious belief, disability or medical condition; (c) Assaulting or attempting to assault another person, or causing any person to hold reasonable fears for her or his safety or physical or psychological well-being; (d) Failing to abide by basic program rules that form a part of ACICIS’ risk management strategy (e.g. notifying the ACICIS Resident Director/Program Officer of travel plans or new phone numbers/address changes, failure to attend compulsory meetings without a valid excuse etc); (e) Any activities that breach Indonesian law, including provincial, regency, and local council by-laws; (f) Engaging in abusive, threatening or obscene communications on, from, or to ACICIS/ host university/ professional placement premises, or by use of ACICIS facilities including phone, mail or computing network facilities; (g) Dishonesty in academic assessment, including plagiarism and unauthorised collusion; (h) Falsification of an academic record or research results, furnishing false or deliberately misleading information to the host university or its staff; (i) Furnishing false or deliberately misleading information to ACICIS or Indonesian authorities on program and visa application forms (eg. failing to inform ACICIS of medical conditions that have the potential to impact upon student performance or the pastoral care duties of ACICIS staff, falsifying references); (j) Willfully obstructing or disrupting any host university teaching, study, research, examination or test; (k) Willfully obstructing or disrupting any official host university meeting, proceeding or ceremony or any host university activity; (l) Willfully interfering unduly with the freedom of speech within the host university of any member of the university or of any speaker invited to express their views.

In the event of disciplinary breaches, students are reminded that they remain subject to their home university policies whilst studying abroad. It is your responsibility to familiarise yourself with such policies. A sample of such a policy is presented below. ACICIS reserves the right to refer any complaints directly to home universities. The case would then be taken up by the appropriate disciplinary body upon return to the home university. Program Officers will keep a detailed account of any disciplinary matters and communications with participants on such matters for submission to home universities upon request.

8

Sample Policy

“Harrassment and Discrimination Prevention Policy and Resolution Procedure” This policy has been formulated to provide a clear statement of the University’s expectations of its staff, students and affiliates in respect of conduct that may constitute unlawful harassment or discrimination. It applies to conduct on any University campus, within any Residential College and any accommodation whether owned by the University or some third party which has been established or is operated for the purpose of providing a place of residence to students of the University, and also to work or study-related activities off campus such as conferences, field trips, and clinical or other course-related placements.

“‘Student” means all award and non-award students, including but not limited to fee paying students, HECS students, FEE-HELP students, audit students, Centre for Continuing Education students, Centre for English Teaching students, exchange students, Study Abroad students, Summer School students and Winter School students”

In addition to home university policies on harassment and discrimination, as locally enrolled students for the duration of their study in Indonesia, ACICIS participants are subject to the internal regulations of host universities and host internship institutions. Cases of alleged harassment involving staff or students of host universities or professional placements, and/ or cases of academic misconduct (eg. plagiarism) will be handled according to the regulations of these respective bodies.

Any matters involving the breach of Indonesian law will be handled by the appropriate local authorities (police, immigration, etc). Participants who are charged under Indonesian law will be suspended from the program pending the outcome of legal proceedings.

Complaints

Should individuals seek to register a complaint with an ACICIS staff member regarding a case of harassment or discrimination, a formal complaint form should be submitted to your Program Officer, who will be able to provide you with a copy of ACICIS’ complaint form.

9

3. Academic Program & Placements

3.1 Atma Jaya Catholic University

Atma Jaya Catholic University is located in Semanggi, in downtown Jakarta. Access to Atma Jaya is easy as the university sits on the main corridor of Jl. Sudirman. The Benhil (Bendungan Hilir) busway stop is next to the campus.

The university is comparatively quiet at the time you will be studying as it is the Indonesian semester break (although some classes will be running for repeat or acceleration units). It may still surprise you, however, just how busy the campus is in the break. Indonesians often go to university whether they have classes or not. It may be to meet people, join in on social club activities, join study groups, or plan next year’s timetable.

3.2 Dress Regulations

For the duration of the two-week academic program:

 Women are asked to cover their legs to a point below the knees, and to wear dresses or blouses that cover the shoulders, armpits, midriff and breasts.  Men are asked to wear shirts with a collar and long pants. Thongs and sandals are not acceptable as footwear

A couple of pairs of long pants/jeans, and a few light cotton collared shirts (short sleeves are fine) are all you need. Please ensure your ‘light’ cotton shirts are not see-through, or bring a singlet to wear underneath them.

10

These may seem stringent requirements, and in some sense go against the grain of what we expect in terms of the norms on self-expression and personal freedom at our home universities. However, dress carries with it a very different meaning in Indonesia. Adherence to a dress code is part of the process of menyesuaikan diri (adjusting oneself) that is an extremely important part of Indonesian culture throughout the archipelago.

Since we are guests from countries that have a significant reputation in Indonesia, our behaviour falls under greater scrutiny. For that reason our colleagues have asked us to do our part to assist in setting a good example on dress and behaviour on campus by adhering to dress standards. Conformity to basic expectations regarding dress codes it is a clear indication of your ability to come to grips with a fundamental aspect of Indonesian culture.

You may think, “Well I look around Atma Jaya and I don’t see students conforming”. Those students simply do not have class that day. On second glance you may also notice that many students have the basics covered while conforming to peer group expectations of what is cool. Before you wander off to class like you are going to the beach, ask yourself: ‘If an Indonesian student will not be admitted to a class wearing thongs and shorts, why should I be?’

Coming from abroad does not entail special privileges. This is the effort for all the student to adjust with new culture and environment.

Our Program Officers are often perplexed as to why students who have shown such motivation and initiative to join the program are unable to dress themselves in accordance with basic local norms. It is embarrassing to have seminar presenters—many of whom are highly respected Indonesian academics and public figures—having to take questions from people who choose not to show them the most basic expression of Indonesian respect: good personal presentation.

Dress in the workplace is likewise formal. The BPP, DSPP and JPP are professional programs and we expect students to present themselves as such. Just be observant and you will work out what are the acceptable dress standards for your particular workplace within a few days. It is always best to aim higher than the standard.

One year during an introductory meeting with a host organisation, the mentor pulled the RD aside to make some awkward comments about dress with lots of gesturing at the neckline. The student in question was smartly dressed but the low-cut top drew attention. The host was a large foreign organisation and the mentor had extensive experience abroad. However, as she explained, in their work they frequently dealt with government officials, so they always endeavoured to conform to modest dress standards. She simply requested that the student wear collared blouses that buttoned up a bit more. Mentors will usually be too embarrassed to raise this issue with students, so please try to save them the trouble.

 SMOKING IS STRICTLY PROHIBITED ON THE ATMA JAYA CAMPUS 

11

3.3 Atma Jaya Campus Map

Getting around campus is easy as it is tiny. For lunch, you can just pop next door to Plaza Semanggi or get some cheap eats at the university canteen.

12

3.4 Orientation Schedule

Attendance is compulsory for all participants. Please do not call upon your future workplace prior to the program or during orientation as we have already organised dates over the next fortnight for you to meet with mentors.

ACICIS Orientation Schedule Jakarta, January 1st – 3rd, 2016 Friday, Jan 1st Saturday, Jan 2nd Sunday, Jan 3rd

17:00 - 20:00 08:30 Departure to Campus Welcoming Night Staff and Liaison Officers (LOs) pick up students Edelweiss Room in groups to go to Atma Jaya Arya Duta Hotel Semanggi (Please bring your passport with you)

Jl. Garnisun Dalam No. 8 08:45-09:15 Free Time Karet Semanggi Orientation Session 1: Welcome, Staff Jakarta 12930 Introductions and Program Overview (Behind Plaza Semanggi and By ACICIS Team Atma Jaya University) Venue: TBA

http://www.aryadutahotel- 09:15-10:45 semanggi.com/ppc/location Orientation Session 2: .php Health & Security Briefing By Elena Williams Staff involved: Elena Williams, 10:45–11:00 Fendi Liem, Coffee Break Antonius Indrianto, Venue: TBA Kate Lamb, Nurfitra Asa, 11:00-12:30 Dwiky Wibowo, and Orientation Session 3: Understanding your Liaison Officers (LOs) Sector and Host Organisation information By each Program PO Place: Rooms TBA Edelweiss Room, Arya Duta hotel 12:30–13:45 Campus Tour & Lunch Assisted by LOs Plaza Semanggi, University Canteen, etc

13:45 – 15:00 Orientation Session 4: Introduction to Jakarta: What to do & how to get around By Nurfitra Asa

15:00-16:45 Orientation Session 5: Accommodation Options (followed by discussion with LOs) By Nurfitra Asa Venue: TBA

13

3.5 Local Student Helpers

During orientation you will meet our local student Liaison Officers or LOs. Our LOs are volunteers. They really do like helping you out throughout the program, but at times they may have to run off and do other things, so please understand this. Also:

. If they offer to take you somewhere on a motorbike, please let them know if you haven’t been on one before. It is not impolite to refuse if you are concerned about your safety. If you are travelling by taxi, please cover the fare on your own.

. Respect cultural norms when you are with them. A female LO, for example, may feel uncomfortable taking you to see kos if you are wearing a singlet or short skirt for example.

Things to do with your LO include:

. Look for accommodation; . Buy necessities (phones, credit, toiletries); . Find bookshops, good places to eat, shops etc; . Learn the ropes of the bus system; . Just sit around and ask them about little things that make life easier: “Why do people keep asking me for ‘small money’?”; “How much does the bus cost?”; or “Where can I do my laundry?”

3.6 Language Program

For the two-week university program students will undertake forty hours of intensive Indonesian language (four hours per day). Classes are conducted in the mornings. You are required to attend 80% of all classes (you can only miss two four-hour sessions without medical certificates or other acceptable reasons).

PLEASE KEEP IN MIND THAT YOU WILL NOT BE ADMITTED TO CLASS AFTER 08.45 AM.

Classes will be arranged according to skill levels. The grade for the language program comes from a final exam. A certificate with comments from your teacher will be given to you on the debriefing day.

The teachers at Atma Jaya are fantastic and make the difficult task of learning a new language fun. Indonesian is a wonderful language for beginners as it is phonetic (sounds like it reads) and is written in a Roman script. The purpose of the language program is to equip students with basic skills that will help in daily life (getting around, eating, meeting people). Learning a new language is like going back to kindergarten and learning to speak, so you cannot be self- conscious about the process! Get involved in the classroom and have some fun. A few tips that can help the learning process include:

 Don’t panic if you cannot remember the mountains of new vocabulary being thrown at you.

14

 Listen to the way your teachers and Indonesians talk! Indonesian is phonetic but it has its own rhythm and accent. Syllable stress is on the penultimate (second last) syllable and most consonants are unaspirated. It is often said that Indonesian is an easy language to speak badly. Most people aim for speed when the most important thing is clarity. Speak slowly and clearly.  Use your language skills whenever you can: buying food, asking for directions, talking to colleagues.  It is not a competition and you are ‘not one of those people who cannot learn a language’.

It also helps to re-learn your ABCs. One of the most confounding aspects of the language for newcomers is that the pronunciation of the alphabet follows a Dutch style rather than an English one. As noted above, the pronunciation of former president SBY, for example, is not ‘Es-Bee-Why’ but ‘Es-Be-Ye’. The letter ‘c’ is always pronunced ‘che’ as in cheque, not ‘see’. You will learn all about this in class where you will be taken back to the first grade to re-learn your alphabet.

3.7 Seminar Program

The seminar program runs in conjunction with the language program for two weeks. The purpose of the seminar program and related field trips is:

a) To provide students with a basic introduction to key aspects of contemporary Indonesia. Students will hear from specialists on the Indonesian economy, politics, and select socio-cultural issues. These have been selected as inter-related themes that are of critical importance for prospective journalism, development sector or business professionals in Indonesia. b) To provide a number of discipline-specific seminars/field trips that will cater to the specific interests of BPP, DSPP and JPP students.

Seminars are arranged into a mix of one-hour presentations and panel discussions, followed by one hour of questions and discussion. As with the language program, late comers will not be admitted to seminars as it is highly disruptive.

15

3.8 Academic Program Schedule

Day Schedule BPP JPP DSPP Seminar Mon, Indonesia Overview 4th Topic Jan Speakers TBC Tue, 5th Opening Ceremony by Atma Jaya & Security Briefing by the Australian Embassy Jan Seminar Jokowi 18 Months On Topic Wed, Yanuar Nugroho (President's Office) 6th Desi Anwar (CNN Indonesia)/ Yuli Ismartono (TEMPO) Jan Speakers Nico Haryanto (CSIS) Philips Vermonte (CSIS)/ Douglas Ramage (AmCham)

Seminar Corruption Topic Thu, Chandra Hamzah (Former KPK)/ Monica Tahuhandaru (Kemitraan) 7th Adnan Topan Husodo (ICW)/ Danang Widoyoko (ICW) Jan Speakers Representative (Johnson & Johnson) Soemadipradja & Taher Lawyers

Seminar Business Overview (+Govt. Support) Cross-cultural Interviewing CSO/NGO Since Reformasi Topic Fri, Rep. from BKPM Prodita Sabarini (the Conversation), Aubrey Rep. from PNPM 8th Meutya Hafiedz (DPR RI) Drew, Step Vaessen (Al-Jazeera) Rep. from INFID Jan Speakers Rebecca Henschke (BBC Indonesia) Rep. from Peka

Nick Perry (AFP)

- 16 -

Week 2 Day Schedule BPP JPP DSPP Seminar Indonesian Business: egional & Overview of Media and Press Freedom Gender Topic Global Mon, Rep. from Sinarmas Pulp/ Paper Endy Bayuni (Jakarta Post)/ Ross Tapsell (ANU) Chika Noya (Rutgers) 11th Jan Nicholas Trim (CP Flour) Yuli Ismartono (TEMPO) Rep. from Magdalene Magazine Speakers Rep. from Greenfields Andreas Harsono (Human Rights Watch)

Seminar Business and Digital Media Workshop on Multimedia/ Prac Panel Environment Topic Rep. from Facebook Indonesia Nur Fauzi Rahman IPB

Tue, Adi Sariaatmadja (SCTV Digital) TBC Rika Novayanti (Geenpeace) 12th Jan Speakers Karina Akib (Google) Rep. from the Coral Triangle Rep. from Women and Mining

Wed, Afternoon Off/ Film Screening: “Jalanan” 13th Jan Seminar Start-Ups Practitioners' Panel Topic Rep. from Gojek

Thu, Rep. from Endeavor TBC 14th Jan Speakers Rep. from Kaskus Rep. from Magdalene Magazine

Fri, 15th Field Trip BKPM/ IDX Asylum School Rumah Susun Jan

**Please note that dates and times may be subject to change.

- 17 -

3.9 Preparing for Placements

As competitive entry program participants, Professional Practicum students are expected to bring a great deal of initiative and drive to the workplace. This is in the form of research ideas, background reading, story ideas (for JPP students) and initiative in assisting with projects as they arise. As newcomers to Indonesian Studies, many students are at a loss to know what to expect in professional settings in Indonesia. Development Studies students may think of ‘Indonesia’ and think of rescuing orang-utans in Sumatra; Business students might think only of oil and gas and neglect the growing gaming and app design market; while Journalism students might see something that is new to them and think ‘Wow, what a great story!’ when in fact it may be a commonplace aspect of Indonesia that will evoke little interest from editors (Jakarta traffic, pollution and floods, for example). The following points will help you to ensure you hit the ground running in your respective placements and arrive well-prepared:

1. Do as much background reading as possible

The pre-departure material and BPP/ DSPP/ JPP Curriculum Outlines include a number of important works related to Indonesia in general and the Indonesian professional sectors more specifically. Additional essential reading on contemporary Indonesian studies is the online magazine, Inside Indonesia www.insideindonesia.org. Inside Indonesia is a reader- friendly introduction to the types of topics that BPP, DSPP and JPP students will often be pursuing. ANU’s New Mandala blog is another excellent source of accessible articles and reportage (http://asiapacific.anu.edu.au/newmandala/). Another great resource is www.asiacalling.org a leading English language radio and TV program in the Asia-Pacific (it is based in Jakarta). Go to the website to see Indonesia-related news stories, download recent special reports, or follow their YouTube channel. Please note that Lonely Planet and Wikipedia do not equip you with the knowledge required to work in Indonesia.

2. Compare your sources

It’s important for all students to understand what’s happening in Indonesia from both an Indonesian and an international perspective. Read online editions of Indonesian English language media resources then compare what you see here with writing on Indonesia that you will find on the websites of news outlets in your home countries to appreciate the difference between domestic Indonesian news and international perspectives.

While you are away you will also still have access to your home university online journal databases and library websites. If you find useful articles, you can then use other full-text databases such as J-STOR to download or just tap in keyword searches in J-STOR itself. To find the site just go to the database section through your home university library site and go to J on the index. Proquest 2000, Blackwell Synergy, and Expanded Academic Index also have full-text versions of various journals covering Southeast Asian studies.

18

Some other useful sites include:

Organisation Name Link The Asian Development Bank’s site for http://www.adb.org/Indonesia/default.asp Indonesian-related material. Numerous policy papers and annual assessments are available for download. The Jakarta based Centre for Strategic http://www.csis.or.id/ and International Studies (CSIS) has a large number of working papers available for download that cover various contemporary topics. Back issues of the Cornell Modern http://www.einaudi.cornell.edu/ Indonesia Project journal Indonesia are southeastasia/publications/indonesia.asp also available for free downloads. DSPP students may find the Australian http://devpolicy.org/ National University Crawford School’s, Development Policy Blog, a useful resource on Indonesia: The Lowy Institute is an international http://www.lowyinstitute.org/ policy think tank. Use the site search engine to run a search on ‘Indonesia’ and bring up important briefing papers, surveys, press releases and relevant papers from the Distinguished Speakers Program and Wednesday Lunch program. Mp3 and text versions available. The publications index lists a number of useful Indonesia-related policy papers as does the East Asia section.

New Mandala is a blog managed by The http://asiapacific.anu.edu.au/newmandala/ Australian National University’s College of Asia Pacific Studies and has excellent content on Indonesia written by academics and PhD students regarding the latest research and policy debates. Browse their archives for excellent reportage on the 2014 Indonesian presidential election: SMERU is an independent policy analysis http://www.smeru.or.id/ centre based in Jakarta. This site contains a large number of SMERU policy reports for downloading. There is also a useful NGO database complete with contact details that may assist participants in sourcing information.

19

Useful websites for international and Indonesian news publications include:

News Link Note Organisations ABC Australia http://www.abc.net.au/news/ ABC Radio http://www.radioaustralia.net.au/indonesian/ (also available in Australia Bahasa Indonesia) ABC Foreign http://www.abc.net.au/foreign/ (Run a key word Correspondent search for ‘Indonesia’ and you will find transcripts of interviews and segments from the program) The Age www.theage.com.au Al-Jazeera http://www.aljazeera.com/ Asia Calling http://asiacalling.org/ The Australian www.theaustralian.com.au/ BBC Asia-Pacific http://www.bbc.co.uk/worldservice/ Globe Asia http://www.globeasia.com/ Australia Plus www.australiaplus.com The Guardian www.theguardian.com/au (Australian region: greater focus on Southeast Asia) The Jakarta Post http://www.thejakartapost.com/ The Jakarta Globe http://www.thejakartaglobe.com/home/

The Sydney www.smh.com.au/ Morning Herald

3. Get to know your Host Organisation

After all the background reading, it is time to get more specific once you arrive in Jakarta. You have to do your homework on your workplace. Whether you’re placed at ANZ, The Jakarta Post, or Oxfam, read as much about the organisation as you can before you walk in the door to get a feel for the business and the kinds of issues they work on/ stories they cover. Who are the publishers? Who funds them? Where do they work? Why do they only work on disability issues and not gender issues? What is the history of the organisation and its place in the Indonesian professional sector? Who is their market? Once you know all this critical information you can hit the ground running in the first week of the internship. Talk to locals about your organisation, talk to your Program Officer (PO), Program Coordinator (PC), Program Assistant (PA), or ask your LO at Atma Jaya.

4. Take Initiative

When ACICIS asks Host Organisation contacts what is the most important thing our interns can bring to the workplace, the answer is nearly always the same: ‘Initiative and hard work’. So you need to bring in your ideas from day one so that you have something to discuss with

20 your mentors and colleagues and can fit straight into the team. Let them know upfront the kinds of projects you have worked on before and the sorts of skills you can bring to the workplace (e.g. Web design, Monitoring and Evaluation, report writing, data analysis etc.).

5. Network

Tracking down the right contacts and people to talk to in a new job is the key to working successfully in Indonesia, especially for JPP students. You will probably arrive in Jakarta with no contacts whatsoever, and this is fine - this is where your mentor and work colleagues come in. Don’t hesitate to ask them for help. If you do manage to track down people you wish to talk to and have a phone number, ask a colleague to call them (on your phone) and set up a meeting. Indonesians are incredibly active on WhatsApp, BBM, Facebook, Twitter, Line and Path, and it is not as ‘unprofessional’ to contact people through these social media channels as it would be back home. Talk to your Program Officer as well, as they have years of experience working in Jakarta and, may be able to give you the names of people or organisations who can help you out with a contact.

6. Social Media

Indonesians love social media! Jakarta has the highest number of Twitter users in Southeast Asia, which you’ll see for yourself as soon as you take a bus, sit in a food court or walk through a Jakarta mall: everyone is tweeting. They’re also on Facebook, Path, Line, BBM, Instagram, and if there’s a new platform, everyone will be talking about it. You can also access the latest statements from President Jokowi (@jokowi), leading Indonesian activists like Andreas Harsono (@andreasharsono), or Indonesia correspondent for The Age and The Sydney Morning Herald, Jewel Topsfield (@JewelTopsfield). Another list of social media accounts which focus on Australia and Indonesia are:

Name Twitter Account An Australian government initiative, The Australia-Indonesia @AusIndCentre Centre facilitates greater understanding and growth in the Australia-Indonesia relations. Established in 1991, the Asia Research Centre at Murdoch @AsiaResearchC University is a source of cutting edge research on social, political and economic change in Asia. Indonesia Australia: a bilateral business update service with @IndonesiaAust community links, connectivity and history with editor, Geoffrey Gold The Australia-Indonesia Youth Association (AIYA) connects, @aiya_national inspires and informs young people in Australia and Indonesia. Hosted by @n_burrows and @timothypgraham. Australian Ambassador to Indonesia, H.E Paul Grigson. @DubesAustralia Asia Society Australia: promotes greater connectivity and deeper @AsiaSocietyAus understanding between Australia and Asia across business, policy, culture & education Asialink’s mission is to work with business, government, @_Asialink_ philanthropic and cultural partners to build an Asia-engaged Australia.

21

4. Security Issues

4.1 Procedural Security

Indonesia is a remarkably safe place to live and study. There are, however, a number of security issues related to living in Indonesia. Some of these issues are procedural; that is, they are security issues that ACICIS as an organisation will always go over with you. As with any organisation that is tasked with the pastoral care of participants, we have a set of procedures designed to handle everything from day to day personal security to ‘worst case scenarios’. This section gives a brief outline of these procedures. It also offers some tips in dealing with personal security issues that occasionally arise. You (and/ or your parents or university contact person) may wish to watch ACICIS’ latest Security & Risk Management video from the Resident Director that is available on our website: http://www.acicis.edu.au/study-in- indonesia/security-safety/

Listed below are ACICIS’ five key rules for participants with regards to security, to assist us in maintaining our duty-of-care responsibility to participants at all time:

1. Mobile phones (Hand phones or HP) are a major security tool that allow for quick contact via SMS or phone call. For security reasons, all students are required to have an active mobile with an Indonesian number. 2. Your Program Officers (POs) and Resident Director (RD) will have your HP numbers stored. All students will be asked to record the numbers of ACICIS staff and as many fellow students as possible in their HPs. 3. You are required to complete your relevant embassy contact details online during orientation (if you have not done so already), e.g. with ‘Smart Traveller’ (for Australian students). 4. After you have moved into a house/kos, you must notify ACICIS staff of your address. ACICIS staff must be immediately notified of any changes of address or phone numbers. 5. If you travel domestically (overnight stays), please let your Program Officer know your plans. We do not want to know what you are doing or why you are going. It is simply that in the case of an emergency we need to know where you are. A simple SMS will suffice, e.g. “Hi, it’s Emily Smith, heading to Bali tomorrow night until Monday morning. Back then. Thx.”

22

4.2 Emergencies

ACICIS maintains a detailed emergency contingency plan. This involves a range of measures to cope with everything from minor political disturbances to serious natural disasters. Our contingency plans range from assembling students in a safe location up to evacuation. In the event of an emergency of any kind, the parties who will assist you are listed here in order of first contact:

1. ACICIS staff in Indonesia. We will always do our utmost to assist you and should be the first port of call. We take all health issues seriously and confidentially.

2. Your embassy. Contact numbers are provided on laminated cards given to you at orientation and more complete details can be found in chapter eight.

3. Your sponsor (Atma Jaya University).

4.3 Risk Minimisation

The ACICIS Risk Management Strategy addresses both risk minimisation and management strategies. ACICIS believes the key preventative strategy for the minimisation of security risks to students is for ACICIS staff and students to engage positively with their local communities, to build effective, supportive networks of friends, neighbours and colleagues, such as could insulate and protect them from opportunistic targeting in the event of broader political or anti-social tensions.

ACICIS staff closely monitor the security situation in Indonesia and will advise students accordingly. Risk minimisation is therefore an ongoing job that changes with the circumstances. At times particular parts of the country may be put on the ‘off-limits’ list due to political disturbances or natural disasters. On other occasions events such as social unrest or protests may result in restrictions on local movements.

In the event of a recognised security threat to ACICIS students, procedures will be implemented. These may include (but are not necessarily limited to) the following:

 Students may be instructed to avoid commercial and public places frequented by tourists such as clubs, bars, hotels, international fast food outlets, upmarket entertainment areas and shopping centres, outdoor recreation events, and tourist resorts or destinations.  Students may be advised to keep either on their person or within easy, safe reach, all documents as may be required in the event of an emergency evacuation, including: passports and identity documents, financial documents.

In the case of political disturbances, there is generally a lead-in period that will be monitored closely by ACICIS staff in-country and in Australia. As the situation develops you will be advised accordingly. ACICIS staff will coordinate with the secretariat and embassy advisors on the appropriate steps to be taken.

23

Generally, ACICIS divides potential risks into a number of categories, such as:

 Human behaviour such as riots, strikes, sabotage.  Political circumstances such as legislative changes or changes in government policy that may influence other sources of risk.  Natural events, such as fire, flood, earthquakes, disease and contamination.

The first two categories generally offer some degree of warning that enable us to plan accordingly. Scheduled price rises or commodity shortages that can lead to social tension can be monitored. Of course this is not always the case. This is why ACICIS will occasionally curtail student travel to particular parts of the archipelago or request that certain parts of the city be avoided. Post-conflict zones such as Ambon and Central Sulawesi are not always as settled as you may think. Tension can also erupt around election time in certain areas. If you have any concerns about the safety of any areas, consult with ACICIS staff.

Generally speaking, ACICIS is more concerned about participants being unwittingly caught up in situation rather than being a target of any sort. Participants should be aware that situations such as penggusuran/ eksekusi tanah (evictions), tawuran mahasiswa/ pelajar (student brawls) or traffic accidents can escalate quickly in Indonesia. Crowds materialise quickly and tempers may flare. The key is to walk the other way. This is not a time to take photos or gawk. For JPP students you may find this as curious advice, but the coverage of stories is something that you do with the agreement of your mentors or with colleagues. You are not trained to handle potentially dangerous crowd situations or make a risk assessment of a spontaneous Indonesian situation. Do not ever think that your status as a foreigner offers any special protection. How would you handle a situation where you took a photo and an angry group of men walked towards you shouting in a language you cannot understand, wrestled a camera from your hands and destroyed it? As a reporter, how would you deal with a situation where dozens of well organised thugs carrying sticks and other weapons suddenly arrive and viciously attack a peaceful march? While something like this might sound exciting on paper, in reality these situations place you at serious risk. Jakarta news bureaus put their staff through special training prior to authorising them to cover stories that entail risk. You do not have this training and should not over-estimate your ability to ‘handle yourself’.

4.4 Guidelines for Travel beyond Jakarta

While ACICIS appreciates the value of your internship taking you to places outside of Jakarta, security, permits, and duty of care issues are foremost in our minds when considering such proposals. While ACICIS will accept proposals for work-related trips outside of Jakarta during the BPP, DSPP and JPP, participants should be aware that any such proposals will be scrutinised. Any proposal must receive support from a number of parties to be accepted. The following points outline a number of issues that you should be aware of:

1. ACICIS reserves the right to refuse any proposals for field trips outside Jakarta. This is particularly the case where the assignment may place the students in situations that they are not yet trained to deal with (disaster zones).

24

2. Any proposals for work outside of Jakarta must be cleared by your Program Officer and/ or the Resident Director. It is crucial that you discuss your proposal with the Program Officer first. We are aware that breaking news calls for the immediate despatch of reporters but the foremost priority for ACICIS is that security procedures are satisfied first.

3. You must be accompanied by a mentor or colleague from your host organisation who agrees to assume full responsibility for your welfare.

4. All proposals must include a thorough and clear risk management strategy. This includes: a. A list of contact numbers for your accompanying staff member and any local contacts. Accompanying staff members must be clear that they are taking on a role with particular obligations. Friends do not constitute contact persons. Your primary contact person must hold an institutional position of responsibility. ACICIS can assist in identifying contacts in various parts of Indonesia. b. An itinerary and an outline of transportation options to the locale. This should include timetables and estimations of times and routes if you are in remote locations. c. An emergency evacuation contingency plan. You need to address critical questions regarding how you would be able to make your way to an airport should an evacuation be called or a hospital if you had a serious accident or illness? Your host organisation must be given your travel insurance details, including reliable phone numbers for contacting your insurer in the event of an emergency. d. Ensuring the area is within mobile phone range.

4.5 Natural Disasters

Earthquakes: Indonesia is located in one of the world’s most active tectonic zones. Earthquakes are a common occurrence across the archipelago. Jakarta does not sit along major fault lines, but nor is it far from them. Unlike political disturbances, earthquakes and other natural disasters cannot be predicted. However there is some basic advice that you should follow in the event of a quake.

In the event of an earth tremor, head outside into open space, away from walls that could possibly collapse or power lines. Cover your head and face, particularly if the tremor is violent enough to be knocking things off shelves. Even small magnitude quakes make themselves felt if you are above the fourth floor of a building as high-rise buildings literally swing in quakes. Exiting the building is not an immediate option in a high rise. Wait for the tremors to end and then calmly proceed down the emergency stairs. Do not use elevators. Once outside, be aware of the risk from falling roof tiles and power lines. If you are unable to get outside during an earthquake, take cover under solid furnishings such as tables, beds, or under door frames. Do not waste time collecting valuables or re-enter an earthquake damaged dwelling to do this.

25

In the event of an earthquake, remember ‘3Ts’: Tenang (Don’t Panic) Tiarap (Get Down Low) Tutup Wajah (Protect your Head)

If the earthquake is of a significant magnitude, phone connections will probably go down and mobile signals will be jammed. In the event of such a scenario, ACICIS staff will be despatched to your workplace or kos to ascertain your well-being. This is one of the main reasons why we like you to inform us if you are leaving the city for overnight stays. We don’t wish to be looking for people who are not here in the event of an emergency. Of course these events are unpredictable. It may the case that ACICIS staff members are themselves unable to call on every student. If you are not contacted by ACICIS within a reasonable period of time, the next point of contact for you is your embassy.

Tsunami: Jakarta is not at risk from a tsunami. If, however, you are near a coastline when a large earthquake strikes or if the sea suddenly recedes, evacuate coastal areas for a distance of three kilometres and seek higher ground (30 meters above sea level is the recommended minimum). Be aware that Indonesia that has been psychologically scarred by recent tsunami. As a consequence, earthquakes in coastal regions are liable to trigger panics. Roads leading away from beaches can become very dangerous so exercise caution. Many people in the Aceh and Pangandaran tsunami were killed in traffic accidents while attempting to flee inland. Again, in the event of a tsunami warning or large quake, do not waste time collecting valuables. Evacuation should be your first priority.

Volcanos: Indonesians love mountain climbing and visiting national parks around the dozens of volcanos dotted around the archipelago. For participants wishing to do the same in their time off, please consult with your Program Officer to avoid disappointment—quite often sites such as Anak Krakatau or Papandayan are closed to climbing due to high activity or bad weather in the wet season.

Floods are your biggest concern in Jakarta. They are an annual event every January and February which is the height of the wet season. Some favoured areas for student accommodation (low parts of Karet and Benhil) are very susceptible to localised flooding.

Some basic advice for you if you live in a flood-prone area is:

 Aim for a second floor room. You will often see kos advertised as bebas banjir! (flood free!);  Get a torch or some candles because flooding will often come with blackouts. You should have these anyway as blackouts can be common at any time;  A ration pack of noodles, biscuits, water, chocolate etc. sounds like a silly thing to keep in your room in a major city, but should a flood strike you will count your blessings. Keep an extra phone credit voucher in there as well so you can be contacted in the event of your credit expiring;  Jakarta footpaths are full of dangerous holes so do not go wading around in floodwaters or exercise great caution if you are forced to.

26

4.6 Assembly Points

In the event of an emergency and if you cannot be contacted, the designated ACICIS assembly point is ACICIS Jakarta Office at Arya Duta Semanggi, Sudirman Tower Condominium (STC), Tower A, lobby.

Or, the Language Centre at Atma Jaya University or the Atma Jaya basketball court. We will have the office staffed around the clock.

In the event of a city-wide disturbance or disaster, ACICIS may choose to temporarily relocate all BPP, DSPP and JPP students to Bandung or Yogyakarta (ACICIS Indonesia headquarters).

4.7 Personal Security: Theft

Theft comes in many forms. Pickpocketing (copet) is common on buses (less so on the busway than city buses as on the busway pickpockets cannot hop off in an hurry) and in crowds (particularly in areas frequented by Westerners). Reduce the risk by holding your bag close, in front of you rather than behind you (or carry nothing). Do not take out bulging wallets or big money to pay small amounts. Never carry your wallet or passport where it is visible to others or leave them unattended. Pickpockets are very skilled. On buses they work in twos and threes and employ a range of techniques designed to distract victims. Do not respond to taps on shoulders or people tugging at your jeans. Ignore attempts at conversation if you are suspicious or and look out for people jostling to get past when the bus isn’t even crowded. Pickpockets will often be interested in where you are going (more so than normal), make an effort to tell you when your stop is coming up, and stand up to make way for you to exit. They also like routine—like the routine of dozens of foreign students coming off the Trans Jakarta bridge at Atma Jaya every morning. This is when they tend to strike. Be extra careful when entering and exiting buses and the crowded overpass bridge. Be alert to where your valuables are. Pickpocketing on buses is a problem for all Indonesians, but with a little caution buses are a cheap and easy way to get around.

If you have to carry large amounts of cash for things such as kos rent or shopping, don’t ride the bus. Catch a cab.

Please take care when crossing the pedestrian footbridge above the Bendungan Hilir (BenHil) busway stop as students have been pickpocketed here in the past, even when in groups. Always hold your bag close by and keep your wallet stored deep down in the bag as opposed to resting on the top.

On long trips, don't leave your bag or valuables on the bus even during meal stops. The same goes for plane travel. Baggage handlers are known to pilfer from luggage so lock your bags and do not place valuables in check-in luggage if it can be avoided.

Also be wary of bag snatchers. Do not walk down sidewalks with handbags loosely swinging from your shoulder or do the same while riding on the back of a motorcycle taxi.

Theft also occurs inside the kos. The rules are simple: lock your door, even if you are just popping out to the toilet for two minutes. If the lock on the door or window is of a dubious

27 quality, ask to have a latch put on that you can padlock. Do not assume that ‘everyone in my kos is great and would never steal from me’. You may be right, but can you vouch for their friends? Always lock up, keep valuables (passports, cash, cards) in a safe place. Many Jakarta kos have 24 hour security, but the problem with kos theft is usually from fellow tenants or visiting friends. If someone walks past your open door and they have seen you just duck down the hallway, it’s an easy thing for them to grab a laptop or camera lying on a desk. It might represent six months’ or more salary to them so it is tempting. Thieves can come over rooftops so a top floor room is no safer if you don’t lock windows.

4.8 Personal Security: Harrassment

Females, particularly from Anglo-Saxon backgrounds, are susceptible to various forms of harassment. Expect lots of catcalls from the annoying motorbike taxi drivers stationed beside your busway stop. The answer is to ignore them and keep on walking. The sharp retort that might silence a pest at home will just bring howls of laughter from a group for whom any response is a good one. Do not hand out your handphone number to everyone who asks for it (taxi drivers, waiters, the office cleaner at work). It is not impolite to say no, it is your right. The generally modest dress of Indonesian women is not driven exclusively by cultural or religious norms. For many women, conservative dress is a tactic to evade pests.

Such harassment may even extend to the workplace where jokes loaded with sexual innuendo are common. You are well within your rights to draw a line with any colleagues who step over the line, but do be aware that such banter is not unusual when a group of male colleagues gather around the water cooler. For the record, in the neighbourhood and the Indonesian countryside it is often the women who have the richest stock of dirty jokes and will ask the most intimate questions.

Female participants on the BPP, DSPP and JPP are advised to NEVER attend massage centres with male staff. The popularity of female-only massage centres* is not without good reason. Molestation occurs in even the most legitimate mixed-gender massage centres and male staff have been caught trying to record people on handphones in changing rooms. The issue of Peeping Toms using phones and other devices to record women in public toilets in restaurants, malls, or change rooms in department stores surfaces regularly in Indonesia. Please be vigilant and avoid places that do not offer adequate protection of your privacy. Note that police (and indeed proprieters) do not tend to take complaints of harassment or molestation seriously.

*If you are looking for a recommended massage place, please ask ACICIS staff for the best options.

4.9 Personal Security: Scams

You have not won a prize in the state lottery and phone companies do not hand out cash prizes. Discard any SMS that suggest as much and ignore callers who promise you riches. There are no last day special sales and if a random stranger mosies up to you and has an encyclopedic knowledge of your home city and he (and it usually is a he) has a brother living there, warning lights should start flashing.

28

Be aware that the Indonesian loan for ‘borrow’ (pinjam) is loose term. Should new-found friends request to ‘pinjam’ money, do not expect it to be repaid.

4.10 Personal Security: Drink Spiking and Ethanol

Do not accept drinks from strangers in clubs—a message for both male and female students. Date rape drugs such as rohypnol are not uncommon and ACICIS students have been targeted in the past and only saved by observant friends.

Over the past few years hundreds of people have died across Indonesia on account of ethanol spiked homebrew. While the drinks in established venues are fine (over-priced, watered down or fake for the most part, but otherwise fine), cheap liquor bought on the street is deadly as it is often cut with ethanol. Drinking such moonshine may result in blindness or death. Stick with the rule that ‘bottled is best’ when out drinking.

4.11 What do I do if something is stolen?

Report the loss to the police if you will be making an insurance claim. This report must be made at the police precinct (polsek) that holds jurisdiction over the place where the incident occurred. For example, Polsek Mega Kuningan is where you go if you live in the Setiabudi- Kuningan area. If you are unsure where your polsek is, just ask someone in the neighbourhood or the Program Officer. Reporting a loss is very straightforward and the police handle dozens of such cases every day. Simply walk up to the front desk and they will pull out a book to report the incident. The police will then type up a letter for you that details the nature of the theft, the value of goods lost etc. This letter is essential if you intend to make an insurance claim. Sometimes they will ask you if you would like the case ditindaklanjuti (followed up). In other words, if your computer is stolen from your kos, would you like them to send some officers around to question people. Whether you wish to pursue the matter or cut your losses is up to you. Police reports must be obtained within 24 hours in order to be used for an insurance claim.

If you are intimidated by the thought of going to the police station ask ACICIS staff or a friend to come along. There is really nothing to worry about however. Reporting thefts is a very routine procedure and with a little patience and some laughs, even beginners will have no problem in making a report.

The important thing to remember is to report a theft to the right police station. If you lose a wallet in Bali, it must be reported to the police station that has authority over the area where the theft took place. If you come back to Jakarta to request a letter for an insurance claim, you will be calmly told that you have to go back to Bali.

29

4.12 Don’t Panic!

Illnesses can be treated, goods can be replaced, and tense situations can be resolved. ACICIS staff will be there to assist you in managing all manner of problems. When we are not, you need to keep one thing in mind: stay calm. It is considered poor form to lose your temper and the court of public opinion will usually find the victim guilty if they lose their temper. So, if you are involved in an incident such as a minor traffic accident or find yourself in a situation where you have unwittingly offended someone, the key is to remain calm. It can be very stressful when many people are shouting in a language you cannot understand. If you feel wronged the solution to your immediate problems is not to yell and assert your rights. You are better off to say nothing or to apologise for something you feel you are not guilty of. Right and wrong are issues that can be sorted out when things calm down and we are there to assist you. You always have the option of calling ACICIS or Atma Jaya staff to put people on the phone that may be able to sort things out.

30

5. Health

5.1 The secret to staying healthy

You have to work a bit harder to stay healthy in Jakarta, but if you maintain a healthy diet and get some exercise you will have no problems. EXERCISE IS CRUCIAL! For the late risers it may appear that Indonesians have a serious aversion to exercise, but every day from 5-7am Jakarta’s people are out on the streets walking, riding, and doing aerobics. Late in the afternoon is the time for soccer, dancing, and other sports. Get involved! On weekends do some hiking, cycling or swimming. Head to the pool a couple of times a week or join a gym. Hotels like the Ibis Thamrin, Sultan and also the Cikini Public Pool have monthly gym/pool memberships that can help to keep you in shape. Ragunan Zoo or Taman Mini are great places for early morning jogging and you can hire bicycles to cycle around the grounds.

As a general rule of thumb, students who follow the basics of good diet and adequate exercise do not get sick. Of course everyone gets a cold or feels tired now and then, but this happens at home as well. At home we do not think too much about illness. Getting sick is unfortunate but unavoidable. When we are sick overseas things tend to get amplified. We panic at the thought of tropical diseases that are ‘rare’ at home but as common as the flu in countries such as Indonesia. In addition to this, many people blame the environment for what is a lifestyle choice. There is nothing wrong with a drink and hitting a nightclub, but if it becomes a nightly habit you will suffer constant ill health through a lack of sleep, poor diet, and the smoky environment. Likewise, if you win the prize for the cheapest kos but have to suffer flood waters and poor ventilation, you can lose in the health stakes. Don’t go to such extremes because you will have to work harder to stay healthy in Jakarta. Many students like to complain about the poor quality of health care services in Indonesia when they are sick, but rarely do they question the lifestyle choices that have contributed to their own condition.

Basic rules for good health in Jakarta

1. Drink plenty of water. A litre or more each day – boiled or bottled. You need to be drinking regularly. Alcohol accelerates dehydration. Save money and the environment by getting a big water dispenser (galon) for your room. A galon costs around Rp. 17,000 to refill. You pay a premium for your first one and then just exchange it for refilled ones at your local shop. 2. Get enough sleep. Most people need 7 to 8 hours regularly. 3. Eat plenty of fruit and vegetables. 4. Exercise! Swim, dance, gym, pass on the cab and walk! 5. Don’t go to sleep with the A/C on a freezing cold setting. Air-conditioning is the number one cause of the flu and sore throats. A good setting for overnight sleep is around 24 degrees.

5.2 Coping with Illness

Every year a number of ACICIS students will fall ill with a number of complaints. The most immediate one is lethargy. Upon arrival people feel drained and fatigued. The obvious culprit

31 is the heat coupled with insufficient fluid intake (or too much of the wrong fluids). Moving in and out from AC rooms can also leave people feeling tired as soon as they hit the heat of the day. There are no quick solutions as you need time to adjust to a new climate. But you can watch your fluid intake. Isotonic drinks and the odd soda can help boost salt and sugar levels. A good diet is equally important. Fried rice (nasi goreng) is not particularly nutritious. Females in particular need to ensure they are receiving adequate iron in their diet (red meat, green leafy vegies).

After lethargy are problems with the food. When you are still adjusting to a new diet regime or if you are unfortunate enough to receive some bad bacteria with your meal, diarrhoea (diare in Indonesian) will strike. Depending on how bad your reaction is, it may be accompanied by vomiting. Salah makan or food poisoning can be a problem as hygiene in many an Indonesian kitchen can be a problem. When diare strikes, the big problem is dehydration. You need to keep drinking. Gastrolyte sachets are important for rehydration. Home remedies of flat lemonade can also be useful. Restrict your food to bland things such as plain rice with a little salt, dry cracker biscuits, bubur (rice porridge), or solids such as ripe bananas or potatoes. Usually after a day or two of discomfort things will get back to normal. Most diarrhoea cases do not require medication. The infection merely needs to run its course. Of course, if the problem persists it is time to see a doctor. If salah makan results in bad stomach cramps, a trip to the doctor will be necessary from the outset. Drugs such as Loperamide and Immodium can slow things down and are useful in instances where you need to travel.

Another major health issue is the prevalence of respiratory problems. Jakarta has a chronic air pollution problem. Along with the traffic, people smoke everywhere with impunity—on buses, in government offices, warungs, clubs. Asthmatics will find the going tough, while throat irritations and a tight chest will strike even the fittest students at times. There are no immediate solutions. A weekend down the coast or up in the mountains is highly recommended if only for the fresh air!

Then come the more serious health issues such as typhoid and dengue fever. These illnesses are serious in that you will require hospitalisation but they are rarely life-threatening. They are very common in Jakarta but can be avoided with some basic precautions.

Typhoid is a bacterial infection and is transmitted through things such as the unhygienic preparation of food. It might transmitted by a spoon that was not dried off after being washed in dirty water, or by swimming in a river. It is characterised by an up-and-down fever, along with diarrhoea in many cases. It is detected by a bloodtest and may reqire hospitalisation but many people are just put on a course of antibiotics and given home rest. Typhoid will mean a week of rest as sufferers feel very tired and lethargic.

Dengue is a mosquito-borne virus that you can avoid by taking the usual precautions: cover- up at dusk and dawn when dengue mozzies are active and use repellent on exposed parts of your body. Dengue is a serious issue in Jakarta and reaches epidemic proportions in the January-March wet season. It thrives in urban areas where the built environment offers so many places for water to settle. You can take it for granted that dengue is a threat where you are living—Karet, BenHil, Menteng, Kuningan—these areas have high levels of infection. Sitting around in late afternoons with exposed skin will make it just matter of time. Keep your

32 room closed or invest in a mosquito net (kelambu) to sleep under. Unlike malaria, there are no anti-dengue drugs and infection may result in hospitalisation for up to a week.

Malaria is not an issue in Jakarta. You do not need to be on malarial drugs while studying. You may require malaria tablets if you plan to travel to other parts of the archipelago where the malaria risk is high. The schedule for commencing a course of malaria is your responsibility.

STDS and HIV do not fall into the category of bad luck like the random mosquito that got to you despite all precautions. If you are sexually active while on the program, take all the obvious precautions. STDs aside, Indonesia has one of the region’s highest rates of HIV infection and awareness levels remain low, despite the work of government agencies and UNAIDS. Condoms are cheap and readily available at every convenience store. Organise yourself before you go out—after a few drinks the thought process becomes a bit muddled. It also becomes much harder to distinguish between that potential catch and the sex worker who may be working the floor. Sex work is not an upfront transaction in Jakarta—the bill often comes afterwards when you weren’t expecting it. It’s very simple: if you are sexually active, always use protection. No excuses.

5.3 Going to the Doctor or Hospital

Hospitals in Jakarta

SOS Medika Klinik The most convenient English language medical service is SOS International. SOS provides English speaking GPs, dentists and specialists (ENT, dermatologist, neurologist, gynaecologist etc.). The standard consultation fee is around Rp 350,000 and double this if it is an after- hours appointment. SOS have two clinics in Jakarta at the following addresses:

SOS Medika Klinik Mega Kuningan, SOS Medika Klinik, Menara Prima, 2nd Floor Jl. Puri Sakti No. 10, Cipete Antasari Jl. Lingkar Mega Kuningan Blok 6.2 Jakarta Selatan 12410 Jakarta 12950

Appointments: 021 5794 8600 Appointments: 021 750 5980 Consultations: Emergency: 021 750 6001 Monday-Friday: 8am-6pm Consultations: 7am-10pm daily Saturday: 8am-2pm Emergency unit 24 hours Closed on Sundays and Public Holidays Closed on Sundays and Public Holidays

Beyond these two options are other local hospitals. Doctors in Indonesia generally do not hold consultation hours like at home. They tend to be rostered on at a hospital throughout the day and hold their private practices at home in the early morning or late afternoon. So when Indonesians need to see a doctor, they tend to go straight to the hospital. Each hospital has a poliklinik, or consultation service, with various specialists on the roster.

33

The first step is registration. This is the big desk at the entrance to every hospital. You simply need to fill out a form to get your Kartu Pasien (Patient Card) and inform the staff of the doctor you wish to see. You may see a Dokter Umum (General Doctor/ GP) for general complaints, or be referred straight to a specialist for ENT or respiratory issues. Then just take a seat at the poliklinik and wait to be called. The hospitals have a staff roster that includes the full range of specialists from neurology to gynaecology.

After an examination a doctor may recommend that you be admitted (opname) or they may simply write a prescription. If the latter, the prescription can be collected from the pharmacy section of the hospital. Some students like to consult with pharmacists at home or check the internet in regard to the drugs they have been prescribed before purchasing them. If you are concerned, simply run a check of the active ingredients on the pack from your phone or SMS parents or a friend at home to do this. It is unfortunate that Indonesia does have a major problem with obat palsu (‘fake drugs’ that look like the real thing but do not contain the vital active ingredients). Only purchase drugs from reputable pharmacies or hospitals. It is always worth asking whether your prescription drugs are impor or generik. The former are far more expensive, but more reliable.

If you experience side-effects from prescribed medicines, discontinue their use immediately. Note also that the over-prescription of antibiotics is a problem in Indonesia. To be effective, antibiotics need to specifically address the condition of the patient, so if you are given antibiotics without a diagnosis you should be suspicious. Antibiotics are useless for viral infections such as the flu. When you are given a course of antibiotics with good reason, USE THEM ALL. Sometimes, when people begin to feel better, they discontinue their antibiotics and ‘save’ the remainder for another time. This is absolutely pointless. The remainder are useless on their own and you are likely to have a relapse as antibiotics are only effective as a complete course.

If you are admitted to a hospital for observation and treatment, a long bureaucratic process swings into action. You will need an ACICIS staff member or a friend to help you as patients require a guarantor to sign forms. You will be asked to choose your room. You have insurance so just tell them you want the best one, first class. They will often say that they do not have an agreement with your insurer but they do not need one. This can be sorted out later. It takes a while to actually get to your room. Getting out can take even longer as forms need to be signed, bills paid etc. Once again, ACICIS staff will be on hand to help you.

Do not panic at the thought of going to hospital in Indonesia. Every year we have students in hospital for all manner of illnesses. The biggest complaint from every student is that they are bored, not frightened. Everyone will come and visit you (and sometimes avail themselves to the luxury of a hot shower). If there is a chance that you will be having a stay in hospital, remember to take a few important things:

 A change of clothes, pyjamas  Your phone charger and plenty of credit on your phone  Books, Laptop and DVDs

34

Recommended Jakarta Hospitals (24 hrs)

R.S. Siloam Semanggi (Behind Atma Jaya University), Jl. Garnisun Dalam No. 2 – 3, Semanggi, Jakarta Pusat Phone: (021) 2996 2888 Emergency Number: (021) 500 911 http://www.siloamhospitals.com/hospitals/mrccc-siloam-hospitals-semanggi

R.S. Jakarta (Next to Atma Jaya University), Jl. Jend. Sudirman Kav. 49, Jakarta Pusat Phone: (021) 573 2241 Emergency Number: (021) 571 9872 http://www.rsjakarta.co.id/

Abdi Waluyo Hospital, Jl. HOS Cokroaminoto No. 31, Jakarta Pusat (Menteng area) Tel. 021 314 4989, 021 314 0524, 021 314 6621 www.abdiwaluyo.com/

Medistra Hospital, Jl. Gatot Subroto Kav. 59, Jakarta Selatan Tel. 021 521 0200 www.medistra.com/

R.S. Metropolitan Medical Center (RS MMC), Jl. Rasuna Said, Kav C-21, Kuningan Tel: 021 520 34 35 http://rsmmc.co.id/

5.4 Health Insurance

ACICIS requires you to have medical insurance with specific coverage for medical repatriation. It is your responsibility to ensure that this is the case. Keep your medical insurance contact number and your policy number with you at all times.

Insurance coverage falls into two categories. For out-of-pocket expenses for medical treatment you pay first and then lodge a claim online with your insurer. Claim forms must be filled out and the appropriate receipts attached in order to receive a refund – most of these can be done by electronic transfer between ten to twelve working days. For example, if you go to see a doctor at SOS Mega Kuningan’s clinic, you will need to pay in cash. Later you will forward the receipts to your insurer with a claim (so long as the claim is not smaller than the excess-if your policy has one).

In other cases—particularly hospitalisation where costs may be high—you should not have to pay at all. What you must do (or the Program Officer if you are unable to) is call your insurer to inform them of your situation. Your insurance company’s number will be on your emergency card that will be distributed at Orientation. Do not lose this card! The insurance company will request your policy reference number and a fax number or email address for the hospital or clinic where you are receiving treatment. They will then fax or email a guarantee of payment to the hospital so that you may commence treatment immediately. In Indonesia it is often a case of ‘no money, no treatment’. This is why it is crucial that you know your insurance policy details and carry your emergency card with you at all times.

35

6. Cultural Issues

6.1 Personal Appearance: Dress and Body Language

The way that you dress has a major effect on the way that others see you and interpret your behaviour. Clothing is a language that has different meanings in different cultures. You have a right to be comfortable, but also need to think about the effect your appearance has on Indonesians. Take your cues from them, not from Western travellers. Observe your Indonesian friends (especially of the same gender): talk to them about dress, customs and religious observances. Follow what your colleagues are wearing to work. They will be your best guides.

Picture: Men and Women in Batik (usually used in formal occasions)

A few ‘standard standards’ are as follows:  Men wear long pants or jeans. Indonesian males step out of their shorts when they finish primary school and don’t put them on again except for when going around the house/neighbourhood or for sport;  For males, with a nice batik shirt (long-sleeved) you can meet with the president. It is the one-stop formal attire of the archipelago;  The female equivalent of the batik shirt is the kebaya. You will be a talking point at all weddings. Generally speaking, however, women’s fashion in Jakarta is not that different from abroad. Simply avoid revealing clothing;  Shoes for work and school; thongs and sandals for everything in between.

36

Indonesians often speak among themselves, and to Western visitors with a higher degree of language skill, of the importance of menyesuaikan diri, or ‘bringing oneself into adjustment with local norms’. This is often read by non-Indonesians as a conformist attitude, but within Indonesian cultures of many varieties is much more than that While at times we may get a feeling of being much more conformist than is usual within our own home cultures, there are valuable and interesting cultural lessons that can be learned by beginning to attune oneself to Indonesian culture. Western women (especially blondes) may already get more attention than they want—even without body-revealing dress. Women are advised to cover legs past the knees, shoulders, armpits, and midriffs. Leave the plunging necklines at home. At the pool or beach, a 2-piece suit or bikini is not appropriate (except in tourist areas or Western hotels) and may be seen as an invitation to harassment.

Jakarta is a cosmopolitan city where conservative dress may appear to be a thing of the past. There are plenty of mini-skirts and figure hugging dresses on parade, but the wearers have grown up knowing ‘the rules of engagement’ so to speak. They know the contexts where certain modes of dress are appropriateand they know what to expect. After 5pm it’s ok for females to run around the neighbourhood in your pyjamas! While you are still learning about Indonesian culture, it is best to aim a little higher.

The way you use your body in social interaction also has significant effects on how Indonesians see you and interpret your behaviour. Talking to someone with your hands on your hips is impolite and is considered a sign of contempt, anger or aggression. Aggressive gestures and postures are disdained, including pointing directly at someone, crossing arms over chest, and standing with hands on hips.

The left hand is considered unclean. For touching people, or receiving or giving things, use the right hand. All money is given with the right, and the change is taken with the right. This is so ingrained that many Indonesians will simply pause and stare if you hold something out with your left hand. The feet are the lowest part of the body. As a rule, it is rude to put them up in the air or to point them at people when sitting. Smiles are important for communication in Indonesia. A smile conveys good will, smooths over conflicts, and helps to bridge language and culture gaps.

6.2 Bureaucracy

BPP, DSPP and JPP students will invariably find that part of their workplace duties will bring them into contact with the Indonesian bureaucracy. The Indonesian civil service has its own unique culture that differs greatly from that of the private sector. The pace is slow and appointments can be difficult to secure and even harder to execute. It is a paper bureaucracy, but ironically delivering a letter, sending an email, or faxing a request for an appointment often does not improve your chances of setting up a meeting. SMS and WhatsApp are your best appointment mechanisms in Jakarta. Do not be surprised if you have an appointment and the person has gone out and staff will only give you the vague answer of ‘they have gone out and I cannot say when they will be back’. Smile and reschedule if waiting around (for what could be a very long time) is not an option.

Schedule appointments for the morning. Government office work hours are 8am-4pm Monday to Friday, but your best chance for meetings is before lunch. 11am on Fridays signals

37 time out for Friday prayers and it is usually pointless trying to get appointments after that. (However, journalism students should note that it is common for important announcements to be made on Friday afternoon after prayers.)

Interviewing or meeting with bureaucrats is usually more a case of listening to statements. Senior bureaucrats equate an interview to the granting of an audience. Attempts to ask probing questions will meet with little success and may actually cause offence. The trick is to ask the hard questions without ever asking them. Research your material so that you know what you are talking about to gauge differences of opinion. Blunt rebuttals of statements with evidence of your own will rarely produce the desired result.

An ACICIS student recently interviewed a government official in the forestry sector. In the course of an otherwise friendly discussion the word korupsi (corruption) was used in relation to department activities. The official proceeded to sternly dress down the student, called in superiors, and calls were sent out to host organisations demanding apologies. One local contact that was mentioned was put under great pressure and almost lost their job. This entire scenario unfolded from a lack of training. The student in question just didn’t know how sensitive the issue of corruption was within the department and did not have the skills to address the subject without mentioning it directly.

6.3 Trying to Fit In

Indonesia is such an ethnically diverse country that it would be impossible to list the range of customs that people employ on a daily basis. Each ethnic group is linked to a number of stereotypical characteristics, from the overwhelming politeness of central Javanese to the straight-talking Bataks from Sumatra. In Jakarta we find them all. But there are a few tips that can help you navigate typical situations that you will find yourself in. They are not universally applied, but quite common enough to draw the attention of students every year. Don’t overly concern yourself with these types of issues, you are expected to get things wrong, it is part of the learning process!

Meeting people (a.k.a. ‘The glass of tea’) The tea comes out almost every time you call on someone, whether you were asked for a drink or not. You sit down, make some small talk and then it appears and your host invites you to drink. You are actually quite thirsty, but reaching out for the tea immediately is poor form. The tea is meant to just sit there for a while. After some more chatting you will be invited to drink, and by now it’s ok to have a sip (or if your host drinks first all rules are off). If you finish the tea, another will materialise, so best just to leave some. The same goes with the snacks that often come along with the tea, they need to wait a while. Usually the reach for the tea and a snack is the sign that the meeting is over. You gobble something up, wash it down and thank your host for their time.

38

The Name Card ‘Hello, I’m Bob, here’s my card’. Pass it with your right hand, receive any cards likewise. Handing out cards is a national past time. To be very polite, receive cards with both hands. You will be meeting a lot of people as interns so you need name cards. Just put your name, email and Indonesian mobile phone number on it (it would be inappropriate to put the name of your host organisation on the card, although you may wish to write ‘Student Intern’ if you wish). Every time you meet someone, just whip out a card.

You can easily design the cards yourself using a template on program such as Office Publisher, Adobe Illustrator, or Corel Draw. Then all you have to do is take them down to a print shop on a flash disk and they will print them out (they won’t charge for fiddling around with them a little bit). Alternatively you can just write down the details you want on your cards and ask them to design one for you from a template.

Any printing shop (and there are hundreds of them in Jakarta) will do cards. There is a cluster in BenHil near the Circle K convenience store. Opposite Circle K at Bintang Sempurna they charge around Rp.60,000 for 200 business cards (basic model). For laminated cards it’s about Rp.100,000. It costs an additional Rp.50,000 per hour if you want them to actually make the cards from scratch.

Stand to Attention If you are waiting on someone for an appointment, it is polite to stand-up when they enter the room and great them. Likewise when they leave. Don’t crush their hand in a vice-like grip – handshakes in Indonesia are gentle affairs. For males, shaking hands with ostensibly Muslim females (wearing a veil) can sometimes be a tricky business, as they may avoid it. A smile and a nod can work just as well.

Me and You: Saya/Aku/Gue, Anda/Kamu/Lu One of the hardest things in a new country is learning what to call people if you would like their attention or to address them in general. The Indonesian language has a vast array of personal pronouns and each has its proper place in conversation. Jakarta youth use slang terms such as gue and lu for ‘me’ and ‘you’ respectively. Use these with your mentor or pretty much anyone you are not good friends with and you will get a cold reception. For yourself, stick with Saya in all situations. For people older than yourself the friendly Bapak/Pak (lit. father) Ibu/Bu (lit. mother) works perfectly. The Javanese Mas and Mbak (male and female respectively) are common for people younger or of a similar age to yourself, while the democratic abang or bung (you) are also heard. People will also often refer to themselves in the third person when speaking.

Clap Your Hands Australians might whistle or yell to get someone’s attention from a distance. Indonesians clap. Three loud claps are all that it takes to stop the ice cream man as he peddles away from you. It can get the attention of a taxi parked across the road or a local friend as they pass by at a distance. It is not used, however, to attract service staff (waiters) or your mentor as they wander down the corridor. To call people over you wave your fingers with the palm facing down and it is polite to point with your thumb rather than index finger.

39

Jam Karet (a.k.a ‘Rubber’ time) Indonesia is infamous for not running on schedule. You should always endeavour to be on time for work appointments (the boss or a late aeroplane are exempt from this rule). However, a 24-hour delay for a social engagement is acceptable. You need to relax and learn to live with delays and no-shows: they are part of everyday Indonesian life.

The un-Press Conference The minister is actually giving an audience, not a press conference. That is why no one seems to be asking questions. Stranger still, as soon as the minister leaves the exclusive space of the podium, Indonesian reporters mob them and jostle all the way to the official car. Learning about the way that different types of space define appropriate behaviour is an important realisation for anyone working and living in Indonesia.

Come and Play at My House Main di rumah saya! Complete strangers will ask you to ‘Main di rumah’, which actually translates more accurately as ‘come around’. You can say ‘yes’ then walk off—this is more a social convention than anything. Of course if you want to take up the offer, feel free.

The Kassa, Kasir So you have picked out a new shirt or book at the shop, but are now disappointed that all you are given in return is little piece of paper in return by the sales assistant. This piece of paper must now go to the kasir/kassa (cashier), where you pay and have your slip stamped. Now you are free to wander back to where you were and collect goods from the sale assistant (who will take your slip). This is a common practice in larger stores.

Cigarettes and Alcohol Indonesia is one of the last frontiers of the tobacco giants. Despite a city by-law that bans smoking in public places and indoors, people smoke everywhere-airports, malls, restaurants. This is one habit you do not need to conform to. If you smoke, please take the consideration of others into account (particularly your peers). Indonesians do not drink alcohol as a rule but they have a remarkable ability to smell someone who has been.

Bathing Rituals The bath or mandi is an institution in Indonesia—three or four a day is not unusual. Given the heat, a few mandi a day keeps you fresh and clean. After sudah makan? (have you eaten yet?), one of the next most common greetings from friends is sudah mandi? (have you had a bath yet?)

Hotels and upmarket kos may have conventional showers, but for the most part the washing regime involves the bak mandi (tub of water) and the gayung (the water scoop). Every year a new ACICIS student tries to climb into the bak mandi while cursing the size of this tiny Indonesian bath tub. DO NOT CLIMB INTO THE BAK! Indonesian bathrooms are ‘wet bathrooms’. The idea is to stand next to it and scoop water out with the gayung to soak yourself. Then have a scrub and rinse off in the same fashion. Your mandi is complete.

Invariably you will also encounter the squat toilet while in Indonesia. They are pretty self- explanatory. What confuses newcomers is the absence of toilet paper in many. In its place is the bak mandi full of water and the gayung to wash up with. It is the environmentally friendly loo where the left hand is finally authorised to do something useful.

40

Friday Prayers Friday prayers or jumatan are conducted from 11am-1pm and most Muslim males will head off to the mosque at these hours. Women do not attend Friday prayers. There are five daily prayers that Muslims are encouraged to conduct. They take place at roughly 04.30, 11.45, 15.45, 18.00, and 20.00. You will often here the saying ‘sholat’ or ‘sembahyang’ if you are looking for someone around these times. If you call someone and they do not answer the phone, check the time as they may be praying. Give it half an hour and call back.

Oleh-Oleh ‘Jangan lupa oleh-oleh ya’. Possibly the biggest snub you can ever give a close friend or colleagues is to go somewhere for a holiday (Yogya or Bali for example) and not come back with something for them—usually in the form of a sugary treat. Oleh-oleh means a gift from your trip away. It might be a keyring or dried apple chips—nothing big, but preferably something edible, as every region in Indonesia has its own special ‘oleh-oleh’ food. Next time you are at the airport look at the number of people carrying boxes of treats. Ironically, Jakarta’s main oleh-oleh export to the regions are Krispy Kreme donuts!

6.4 Eating

If you do not like eating, you may find you have trouble fitting in in Indonesia! Almost all forms of social interaction in Indonesia involve food at some point. Being thin is unfortunate, while being plump is a sign of good health and wealth. Please don’t run into your room in tears if your boarding house owner exclaims ‘my, you’re a fat one!’. You will probably meet someone called Pak Gendut (Mr Fatso) in the course of your stay, as it is a common and affectionate nickname for bigboned men.

‘Where is the healthy food?’ many people ask. At times it seems that the Jakarta motto is ‘if you can eat it we can deep fry it’. But Jakarta is actually a food lovers’ paradise. On the scale from low to highbrow we have:

A warung is the generic term for a simple street side eatery in Indonesia. Ayam goreng (fried chicken), sate, fried rice and noodles are their staple fare. The local speciality is Sop Betawi, a local version of laksa. Warung tend to pop up in the late afternoon for the evening trade. They are limited in what they can prepare so they tend to offer a few key dishes. Warteg means ‘Warung Tegal’ or a warung run by people from Tegal (on the

41 north coast of Java). Warteg are the permanent warung found all over Jakarta that serve up a myriad of pre-prepared meat and vegetable dishes as they are permanent dwellings that have kitchens for preparation. You just point, have your plate of rice loaded up, and sit back in the simple surrounds and enjoy. Warteg fuel the workforce of Jakarta with inexpensive local cuisine.

Similar to the warteg but with a different flavour is the Rumah Makan Padang. Padang food is from West Sumatra and you will see the RM Padang on every corner. The food is piled up in the front window on plates and ranges from the famous beef rendang to potato cakes (peregedel) and mild curries (gulai/gule). If you go with a group, have the full Padang experience and just pull up a table and watch as the waiters pile small plates of food up in front of you. When you are finished they will count up what you have had and give you the bill. If you go on your own, you can just ask for some rames/campur and then load up your own plate with things from the front window. You are supposed to remember what you have eaten so you can tell them when it comes time to pay (rendang dua, ayam satu). Padang food is traditionally eaten with the hand (your right hand). Your left hand is allowed to get involved in the handling of chicken and fish etc, it just doesn’t end up in your mouth. The little bowl of water they put on the table is for washing your hands. You will get odd looks if you drink from it.

After the kaki lima and the warung/warteg, the prices start rising. Resto/Cafe/Restaurants are pretty self-explanatory. Restaurant food in Jakarta is still comparatively inexpensive compared to restaurants overseas.

Picture: Pedagang Kaki Lima.

‘Kaki Lima’ roughly means ‘five legs’, and it is the generic term for any cart that is pushed along the street selling everything from bakso (meat ball soup) to es teler (sweet shaved ice). The term ‘five legs’ actually stems from the width of the footpath where these traders used to peddle their wares (the 5ft path of colonial times). Kaki Lima are cheap, they roll along the street with their distinctive cries or sit still at busy points such as at the bottom of the BenHil busway bridge. They are cheap, food is simple and ready to go, but admittedly it is not always

42 the most hygienically prepared. As with everything, the rule of thumb is ‘the busier, the better’. Only for those with a strong stomach.

Hygiene: People often steer clear of warung and RM Padang as they think they are unhygienic. The general rule of thumb, though, is that if they are busy and the food is being turned over, it will be fine. Dishes in warteg, for example, are not sitting there ‘all day’. They might be replenished twice every hour as they sell out. Yes, meat and chicken is just sitting out on the shelf, but dishes like rendang could survive Armageddon as they have been slow cooked in spices and seasoning and marinated for days.

With a little work, you can map out some more healthy eateries around your area. Most permanent warteg will offer a number of nutritious vegetable dishes. Nasi pecel, nasi rames, gado-gado are a few of the delicious local dishes that escape the deep fryer. Salads and sandwiches are offered at more upmarket places (though still cheap by overseas standards). Unless you are vegetarian, throw in some beef rendang from a Rumah Makan Padang or a steak to keep the iron levels up. There is no excuse for not eating plenty of fruit, it is available everywhere!

Bahasa Makan (food language)

You will soon get used to answering questions from warung owners, such as:

Q. ‘Makan di sini?’ (‘Are you eating here?’ (as opposed to getting bungkus or take away). A. ‘Ya, makan sini.’ (‘Yes, I’m eating here’). You will soon notice that a very common way of answering a question in Indonesian is to repeat the question back as a statement.

Q. ‘Minum apa?’ (‘What would you like to drink?’). A. ‘Es Teh’ (‘Iced tea.’)

Q. ‘Pedas/pedes?’ (‘Spicy?’It is generally believed that foreigners cannot eat spicy food so they often try to warn us with this question or its longer form: ‘Suka/bisa makan pedas?’ (‘Do you like/ can you eat spicy food?’) A. ‘Suka/Tidak suka’ (‘Yes I like it/ don’t like it’). Get ready for the next question from the person sitting next to you that will probably be, ‘Do you have rice where you are from?’

Habis or kosong (‘We are out of that one’)—a common answer when ordering from menus, as in ‘Maaf, ayam goreng lagi kosong’ (‘Sorry, we are out of fried chicken.’)

Q. ‘Tambah lagi/nambah lagi?’ (‘Do you want another serving?’)

‘Ada tambahan?’ (‘Did you have any extras?’) There is often a bunch of bananas, or some rice crackers lying out on the tables to which you just help yourself. Just let them know how many you had when it is time to pay the bill.

‘Pake es?’ (‘Do you want it with ice?’) If you ask for a soft drink, you will often be asked this one. You may wonder ‘Who on earth drinks a warm Coke?’ but many Indonesians won’t have ice with drinks at particular times of the day or if they are feeling unwell.

43

Ordering and paying for food

For a warteg, just wander in and declare that you are here to makan sini and then just point out the dishes you would like put on your rice. The Padang approach has been described above, while in busy warung a waiter will often just give you a menu and a notepad to write down your choices on. Waiters take orders in the usual way in restaurants with the twist that you often get something you didn’t ask for. It is customary to pay after you have eaten. In busy warung or warteg, they will ask you what you ate then tally up the bill in their head so it is an honesty system.

If you are just going out to lunch or dinner with a bunch of friends or work colleagues it is customary to pay ‘sendiri-sendiri’ (pay separately). But if you invite a friend or group of friends out for a dinner or lunch as an occasion (or at a venue which you know is beyond their means) you should pick up the bill for everyone. The term ‘to shout’ someone lunch or drinks is ‘mentraktir’. If you invite twenty Indonesians out for your birthday dinner for example, you pay for the lot. And they will not hold back with the orders.You have been warned!

6.5 Speaking Inggris

The English language is called Bahasa Inggris in Indonesian. Your workplace has been selected because it provides an English language environment and you may be surprised how many people in Jakarta speak English. BUT you may also notice that you cannot always catch what is being said by English speakers. Indonesian English takes a number of characteristics of local languages and welds them to an English vocabulary. For example, the letter ‘r’ is rolled or trilled, the hard ‘a’ (as in bat) is replaced by a soft ‘a’ (as in bath), the ‘g’ in ‘germ’ is replaced by a hard ‘g’ as in ‘gun’, and ‘f’ often doesn’t exist at all (replaced by a hard ‘p’).

Don’t be surprised if people look at you strangely if you say you are from Australia in an Australian accent—Indonesians will usually not recognise the pronunciation of the ‘str’ consonant cluster or the hard ‘ae’ in Austraelia. Rather they will respond, ‘Ah, Italia!’. Should you declare that you are from Os-tra-li you will have far more success. New Zealand becomes Selandia Baru (baru meaning new in Indonesian). Other common ‘mistakes’ that you may hear in Indonesian English include the use of ‘he’ for ‘she’ (and vice versa) as the Indonesian third person pronoun is gender neutral (‘dia’), along with tense errors (as Indonesian verbs do not conjugate based on the tense but rather add a tense qualifier, such as‘not yet’ (belum) or ‘already (sudah).)

So in addition to learning the basics of a new language you need to unlearn your English pronunciation. If you wish to be understood you have to slow down and pronounce your words clearly. Australian English tends to be fast and slurred—‘whadyawanferlunch’ will confuse most of the English speaking world. Japanese English confuses Indonesians on account of the ‘l’ replacing the ‘r’. Past students have often noted that altering the way they spoke English drastically improved communication in the workplace. It can make your life easier everywhere! Waiters, for example, often speak great English of the Indonesian variety. But if you make your order in fast Australian English don’t be surprised when some unexpected dishes arrive. You don’t need to speak to people as though they were idiots, just speak clearly and slow it down a bit.

44

A simplified version of your name also helps. A simple name such as ‘David’ is better understood as Dah-vit or Dah-pit. ‘Kah-trin’ is the Indonesian ‘Catherine’. A good rule of thumb is that when you say your name, listen to the way Indonesians repeat it back to you or use it to introduce you to others. Then roll with that version. Be careful, Indonesians are amazing listeners—if you are asked your name and reply ‘Um…Jim’ you will henceforth be known as Umjim.

Indonesians often have long complicated names but will go by a shorted version to make it easier. Former president Abdurrachman Wahid was simply known as Gus Dur, Gus being an honorific and ‘Dur’ from Abdurarachman. Former president Susilo Bambang Yudhoyono is simply SBY (Es-Be-Ye). Someone may introduce themselves as ‘Iwan’ but their name card might read Hendriartono Kurniawan. If someone’s name befuddles you, just ask them to write it down. Reading a name often helps to lock it into your memory bank.

45

7. Immigration Matters

7.1 The Law

As a student on a sponsored visa in Indonesia you are not a tourist. Your visa requires you to legally binding commitments that you will keep certain standards of conduct. These include:

 No paid work in Indonesia;  No use of illegal drugs;  Abiding by all Indonesian laws and university regulations;  Evidence of adequate financial support;  No participation in protests, public demonstrations, political activities.

Possible consequences of breaching these requirements include immediate expulsion from the country and the program, and the possibility of legal prosecution, fines and jail terms. There have been increasing cases of foreigners being jailed, fined and/deported for abusing their visa conditions.

Drugs and narcotics: Penalties for possession, use or trafficking in illegal drugs are strict and convicted offenders can expect lengthy prison sentences. Raids in Jakarta bars and clubs are common.

7.2 No Paid Work in Indonesia

Your visa covers you for the work you do with your host organisation as an intern. You are not paid for this work and it falls under the auspices of a sponsored university program. You may not conduct any other type of work in Indonesia while on the program or use the internship as a vehicle to work on independent material for commercial purposes.

Publication upon return is permissible, but should this be paid work it still technically breaches your visa. Students need to be aware that pieces on topics that are regarded as ‘sensitive’ may draw the attention of Indonesian authorities even after you have returned home. There is a long list of academics and journalists who have been banned from visiting Indonesia for conducting research in Indonesia on the wrong visa and then publishing upon return to their respective countries.

For JPP students, the program is obviously a great way to build a portfolio, ideally with work completed as part of your internship. Independent work that may be filed for student newspapers, academic (ie. non-profit) publications such as Inside Indonesia, or blogs is fine.

7.3 Keeping your Documents

The Program Officer will keep a photocopy of your passport. We will not keep your passport for you. Place it along with your tickets in a safe place in your kos.

46

7.4 The VKSB or Socio-Cultural Visa

The VSKB visa is valid for 60 days from the date of your arrival in Indonesia ie. your entry stamp (not the date of validity stamped on the actual visa itself). The BPP/DSPP/JPP will conclude prior to the 60-day limit. When you leave this visa will be cancelled.

The VKSB can be extended for up to six months but participants may not do this unless they have prior approval for an extended internship period. This is a visa sponsored by Atma Jaya University. Once you have completed the six-week program you are no longer part of an Atma Jaya sponsored program so the university will refuse any requests for extensions. You require letters from Atma Jaya to extend and these will not be issued. If you would like to stay in Indonesia beyond the limits of your VKSB for any purposes after the program has concluded (travel or work), you will have to leave the country (hence cancel your VKSB) and re-enter on the appropriate visa.

Many of the rules that govern participation in ACICIS programs stem from visa arrangements. Any illegal or disreputable behaviour will bring your sponsor into disrepute and entangle them in legal complications. This in turn places the future of all ACICIS programs with that sponsor in jeopardy.

Recently an ACICIS student conducting research in East Java went along to a peaceful demonstration where some children sang a song out the front of a regional police station. After the song, the police clapped and gave everyone an orange juice. The following day the student’s photo appeared in a newspaper with the caption reading ‘Foreign student at university X supports street children protest’. The phone to the university was ringing by mid- morning with inquiries from the local immigration office and it took some explaining to have the mattered settled. ACICIS students need to remember that they cannot participate in ANY activity anonymously. While you are engaged in intern related work, keep in mind that you may become the story.

7.5 Frequently asked questions

Q: Can I travel around after the end of the Q: Can I work on my visa? program? A: The answer here is ‘no’: not only do you A: From the BPP/DSPP/JPP finish date, you have a ‘study’ visa, but in your original will have a maximum of around 14 days applications you signed an explicit statement before your visa expires (remember, we will that you wouldn’t work. Some firms and not extend it). You are free to travel in this English schools may tell you that you can time. You are advised to ensure your travel work and it’ll be fine. They get all the insurance covers you for your additional stay benefits and you take all the risks. post-program. Foreigners are deported for these offences and not allowed to return.

47

Q: What’s the simplest way to stay on practically impossible, expensive, and will then? involve constant trips to immigration. Easier to go out to Singapore and come back in on A: If it is for work purposes, the simplest way a work visa sponsored by your organisation. is arrange a work contract and then leave the country and re-enter on a work visa. Q: What happens if I accidently overstay my Your employer is responsible for arranging visa? these visa matters. While technically possible to convert your Social-Cultural visa A. You will be fined the equivalent of US$30 into a KITAS (temporary residence visa), it is for each day.

- 48 -

8.Transport, Services

8.1 Transport

Taxis

We recommend that you use Blue Bird taxis (sometimes also labelled as ‘Pusaka’, but both are blue). You can order Bluebird taxis on 021 7917 1234, or better yet, download their app and track your order as it’s on its way to you (minimum payment for the app service is Rp.40,000 so this is better if sharing with friends or travelling a long way). Catching taxis in Jakarta can be very frustrating. Drivers will say they know your destination only to stop ten times along the way to ask for directions. Jakarta is a big place and out of the way street names are hard to pin down (especially when street signs are often a rarity). There are two ways to help you through this:

1. Always research your destination before you leave and bring a good map. Virtual Google Maps with GPS on your smart phone always help to deal with apretend ‘Saya tidak tahu’ (I don’t know) taxi drivers. 2. Always carry the phone number for someone at your destination. If you are trying to get to work for the first time and the cabbie is lost, give the phone to the driver and have them call someone at work or your destination. Be patient. Yes, some drivers are ripping you off, but for the most part they are genuinely lost! 3. Always carry a variety of notes in your wallet for taxis. Drivers will not have change (at least that is what they will invariably say) for large notes like 100s and 50s. It is customary to at least round the fare up to the nearest Rp. 5,000. For short trips there is a minimum fare of Rp. 20,000.

Reputable Jakarta Taxi Company Numbers:

Blue Bird (021) 7917 1234 Gamya (021) 8779 5555 Express (021) 500 122 Taxiku (021) 4786 2121

49

Blue Bird has recently launched its phone app called the ‘Blue Bird Taxi Mobile Reservation’ (http://www.bluebirdgroup.com/mobile) which makes ordering taxis very easy. Download it for free on your smartphone. As they use GPS tracking systems, you can see exactly where the taxi you ordered through the app is, and how far away it is. The minimum charge for this service is Rp. 40,000.

The Trans Jakarta Busway

The busway runs on specially designated lanes down the centre of various main roads. The stops for the busway are located in the middle of divided roads and are accessed by pedestrian bridges. The busway can be horrendously crowded in peak hours, but it gets you there fast. The fare is Rp. 4,000 for an unbroken trip of any distance. You just pay this at the counter at each busway station and head through the turnstile. You can shift to different busway routes at various interchange stations. You do not have to pay again to get onto the new line. Be wary of your belongings on the busway. Although pickpocketing is not as common as on the city buses, it still occurs, especially when busy. Put you bag in front of you where you can see it and do not leave wallets or phones in back pockets.

You can also download the Trans Jakarta app to check several available routes that is integrated with Google Maps. Just type: “Trans Jakarta” in App Store and Google Play.

Ojek or motorcycle taxis

Love them or hate them, the ojek or motorcycle taxi is here to stay. Ojek hang around at bus stops or at the junctions of secondary roads to peddle their services. The advantage of the ojek is that they are fast as they can weave through the traffic jams. The downside is that they are dangerous. The shabby helmet they will give you will do little in the event of an accident and accidents are common.

50

Ojek drivers are often quite ruthless in what they will try and charge you for a lift. One student last year was asked for Rp. 400,000 for a trip that should have cost Rp. 20,000. You need to bargain, and to do this you need to have some idea of where you are going and how far it is. Over time you will work out what is an acceptable sum. ALWAYS establish the price before getting on, eg. ke Atma Jaya berapa? (how much to go to Atma Jaya from here). Don’t fall for the ‘Nanti, nanti’ ploy (‘We’ll work that out later’). Then the rider will just announce a fantastic figure when you arrive and put on the antics if you refuse to pay. When you respond in kind, suddenly 20 other members of the shadowy ojek guild will appear to suggest that you pay up promptly. Carry small money to pay for your fare because if you produce a large bill (100,000, 50,000) they will not have change. And ALWAYS ask for a helmet.

GO-Jek or Grab-Bike (App-based Ojek)

Once you’re arrived in Jakarta you may see motorcycle drivers with green jacket and green helmet everywhere. Don’t worry, it’s not a motorcycle gang driving around the city, it’s an Ojek service, based on apps called ‘GO-Jek’ and ‘Grab-Bike’. Using these apps you can order an ojek based on your location and pay by cash or credit promo that will be usually given to new user. You can search those apps on the App Store or Google Play.

Ojek Langganan

Langganan mean subscription. Many people choose to have a langganan with a particular ojek rider, that is, they negotiate for them to pick them up to go/come home from work for a set fare at a set time each day. You can even pay on a weekly basis.

Every year students are whizzing around on the back of motor cycle taxis or ojek. This is fine, but there are a number of issues that you must consider:

Insurance Issue on Motorcycle

Does your insurance cover you for being on motorbikes (either as passenger or rider)? It is up to you to know this. Many policies stipulate that if riding you must hold a bike license at home to be covered. A serious accident without insurance could leave you (or your parents) in massive debt or having to mortgage a house. Medical evacuations begin at US$10,000 and can end up being as much as US$100,000. Think about it.

51

Bajaj

Loud, smelly, and a law unto themselves, the little orange/blue bajaj is a Jakarta icon that we might well do without. But for the rat runs around the suburbs they are a speedy mode of transport. Just wave them down and negotiate a fare before you get in. If it is a fair one, jump in. If it seems too high, haggle. Bajaj are not allowed on major roads such as Sudirman and Rasuna Said so don’t try and get one to the Australian embassy, for example.

City Buses

Kopaja, Metro Mini and all the other beat up buses running around the city are the cheaper (by Rp. 3,000) alternative to the busway. They cover far more extensive routes into the suburbs. They represent another cheap means of getting around the city. If you are catching a city bus, make sure you have some loose change in your pocket for the buskers who will do laps through the aisle as you chug along. The conductor will come to get your fare and when you want to get off you just yell out ‘Kiri!’ (‘Pull over!’) or tap the rail with a coin. Check for motorbikes whizzing up the inside before you jump off.

Accidents are common. In Indonesia some 30,000 people die every year in traffic accidents, 70% of them motorcyclists. These are terrifying statistics. Basic protective wear is essential, including a good full-face helmet, shoes, gloves, and protective clothing. If you are regularly using an ojek to get to work and back, it is a good idea to spend Rp. 300,000 on a good full face helmet rather than rely on the nit-infested ice cream bucket the ojek driver will give you. You only have one head, it pays to protect it. Take the helmet home or give it to someone as a gift when you leave.

Many people think that you only have to learn to ride a bike, but in fact you need to learn how to be a good passenger also. Your natural tendency is to try and stay as far away as possible from the driver at the back of the seat and hang onto the grab rail at the back. In doing so you make their job much harder as the bike is unbalanced and any sudden spurt will

52 send you off the back. This is particularly so when a 55kg Indonesian rider is trying to control a bike with an 80kg ACICIS student on the back. If you are not used to being a passenger, hang on to the rider’s hips or sides. Move forward to create a central mass for the bike. Grip the rider/ side of the bike with your knees and do not move around. Even turning your head to look at things on the side of the road unbalances a bike for the rider, as your shoulders and upper torso swing to the side as well. Tell the rider pelan pelan (go slowly) if they start doing crazy weaves through traffic and mounting footpaths.

Trains

Jakarta has a suburban network but it is not of much use for most ACICIS students. The exception is for people at CIFOR in Bogor as there are twice hourly services between Jakarta and Bogor, plus a less-frequent express service. ICW and SMERU are also easy to get to by train from Central Jakarta.

For trains to places beyond Jakarta, the main Gambir station is on the eastern side of the Monas square. Tickets should be booked in advance at the station. You just fill out the form (take a pen with you!) and join the queue. The hall for booking tickets in advance is at the northern end of the station. Schedules are located on big, easy to read boards. Executive class is aircon, business is non-AC, while few economy trains actually stop at Gambir.

Travel

Don’t get confused. This verb is a noun in Indonesia. Travels are minivans that ply specific routes for a fixed fare. They are a popular option for the trip to Bandung, for example. Large companies have various routes between different ‘pools’ or terminals. MGO, for example, depart from Plaza Semanggi forecourt for Bandung every two hours, and from the Bandung pool in the opposite direction every other hour. XTrans and MGO are two of the other large travel companies serving this route.

MGO (022) 8600 8800 City Trans 0804 1111 000 – http://www.cititrans.co.id/ XTrans (021) 29039592 – www.xtrans.co.id

53

Planes and airports

Air travel in Indonesia has boomed in the last decade. The archipelago is now linked by hundreds of routes and dozens of carriers. Air travel is affordable and fast. The downside is that the Indonesian aviation industry does not have a particularly good safety record. ACICIS students often ask staff for their opinions on particular carriers (should I go with them? Are they safe?). ACICIS does not have a policy on domestic air travel and will not recommend one carrier over another. The major carriers servicing domestic routes are Garuda Indonesia, Lion/Wings Air, Sriwijaya, Merpati, Citilink and Air Asia.

International Carriers

Qantas, Menara BDN, 11 Floor, Prudential Tower 19th Floor Singapore Airlines, Menara Kadin Jl. Jendral Sudirman Kav.79 Tel: (021) 529 7888 Open hours: 8.30am-5pm Mon to Fri Tel: 001 803 61786 Air Asia, Sarinah Plaza Jl. M.H Thamrim Or: +62 21 2555 6300 No. 11 LG, Jakarta Pusat Operational Hour : 09:00am - 09:00pm Malaysia Airlines. (daily) WTC,Jl. Jend. Sudirman, Kav 29-31 Tel: +62 21 2927 0999 Tel: (021) 522 9682

If you are travelling to Jakarta’s airport, allow at least 1.5 hours to reach the airport from downtown plus another hour for checking-in prior to your flight (two hours for international flights). Allow even more time if you would be departing at the afternoon peak hour or if flooding is an issue along the airport toll road. For example, to catch a 7pm flight on a Friday evening, you may want to leave at 4pm or 3pm if you are departing from a point in Central Jakarta. To catch an early morning flight, by contrast, the trip out will only take 45 minutes.

The airport consists of three terminals: Terminal 1: Domestic (most airlines); Terminal 2: Garuda domestic and most International flights; Terminal 3: All Air Asia domestic and international flights, and some Lion and Tiger/ Mandala domestic and international flights. Check your ticket carefully to ensure you arrive at the correct terminal. Free shuttle buses connect all three terminals.

54

8.2 Finances

Banking and Credit Cards

Bank hours vary but are roughly 8.30am-3.00pm Monday-Friday. Some banks open for a half day Saturday. Branches of the Commonwealth Bank and ANZ can be found in Jakarta but these are not linked to home institutions. You will, however, get cheaper withdrawal fees from their ATMs if you have an account with them in Australia. Most large ATMs (BCA, Mandiri, BNI) are Visa, Mastercard, and Cirrus linked. The general rule for withdrawal amounts is:

Rp. 100,000 machine: Rp. 2,500,000 per withdrawal. (CIMB NIAGA and Maybank BII allows Rp. 3,000,000.) Rp. 50,000 machine: Rp. 1,250,000 per withdrawal.

You can make multiple withdrawals up to a maximum of Rp. 5,000,000 per day but you will be charged fees on each. It is up to you to know how much your home bank charges for overseas withdrawals. If you are withdrawing large sums of money at once, it is good advice to do it in working hours at a bank branch ATM (rather than in a mall for example). That way if there are any problems (machine swallows your card for example), you can walk in and report the problem directly to the bank. There will also be security guards on duty at these times.

ATM card fraud is rampant. Skimming and scams abound. Anyone who offers assistance or asks for assistance at an ATM is suspect. Freestanding machines in malls are susceptile to tampering so stick to ATMs that are inside banks where there is 24 hour security. Do not get so excited by the large wad of bills coming out that you forget to take your card. For some older style ATMs money comes out first followed by the card.

If you are paying by card, it should never leave your sight.

Lost VISA Global Services toll free VISA card number (Indo) 001 803 1933 6294 Lost Mastercard Global Services +1 636 722 7111 Westpac (Visa cards) 001 612 374 7082

ACICIS takes no responsibility for your finances in Indonesia. It is at the discretion of the RD to provide temporary financial assistance to students in an emergency.

It is strongly recommended to store your home financial insitution’s ‘Lost/ Stolen cards’ emergency number in your phone, and also to keep a written copy at your kos.

8.3 Laundry

Some of the more expensive kos/residence will give residents a two or three piece washing quota. Nearly all will have a service for cuci gosok (hand washed laundry). You usually pay a monthly rate for an agreed amount of washing each day. Alternatively you can take your washing to the laundry. There are two types of laundry:an overnight service that will charge like a raging bull at piece-rates, or laundry kiloan (by the kg). The latter will take three days but it is cheap (Rp. 10,000-15,000 per kg). You just take in your laundry in a plastic bag, they

55 will weigh it, you pay, they will give you a receipt, and you pick it up three days later. Around any neighbourhood (except for wealthy ones such as Menteng) there will be plenty of laundry which is based on kg measurement.

8.4 Books and Computers

Bookstores  Gramedia, Plaza Semanggi Ground Floor and Grand Indonesia East Mall Lvl 3(a good place to find a range of electronic dictionaries as well as any other stationery needs)  Kinokuniya (Grand Indonesia, West Mall basement; Plaza Senayan)  Komunitas Utan Kayu Bookstore, Jl. Utan Kayu No. 68  Periplus, Plaza Indonesia, Lower Ground Level  Aksara, Plaza Indonesia Extension Level 5,Unit E-10  Reading Room, Kemang: great second hand books and coffee. Jl. Kemang Raya Timur No. 57.

Computer Retail and Repair

For people using laptops in Indonesia, be aware that the electricity current is quite unstable. Surges and drops in the cycle are not unusual and can have a devastating effect on computer hard drives. It is highly recommended that you purchase a UPS Current Stabiliser or you risk crashing your drive. Backing up onto an external drive or through DropBox or iCloud is essential, particularly for your photos! Upgrade virus definitions weekly. Any files created on public computers are a very high risk for viruses. There are a number of well-priced computer stores and service centres you can head to in Jakarta, including:

 Ratu Plaza, levels three and four, Jl. Sudirman (just near the Senayan Busway stop) has a large range of computers and accessories with brand outlets such as Acer, Lenovo, Dell, Mac. There are also a number of computer repair stores here (both official and unofficial).  iBox at Menteng Central, Jl. HOS Cokroaminoto no. 78, 1st Floor #106-109, Menteng. iBox provides service of Apple products and installation of Apple software.  Ambassador Mall at Jalan Professor Doktor Satrio has plenty of computer stores as well as mobile phone shops.  Plaza Semanggi, levels four and five (adjacent to Atma Jaya University).  The Glodok area in north Jakarta is renowned for electronics in Jakarta.

For wireless connections, you can either use various hotspots (usually in coffee shops) or buy an external modem and prepaid package for a local provider. An external modem costs around Rp. 1 million and a starter pack for Indosat IM2 will set you back Rp. 150.000. This will give you unlimited wireless access anywhere in the city through their 3.5G network. Keep in mind that many of the better kosprovide free WiFi access for boarders, so no need to rush out and spend money on a modem if your kos is going to give you free WiFi access.

56

8.5 Things to do In Jakarta

Mall Crawl: the number one leisure pursuit for Jakartans. Every mall has its speciality: Mangga Dua for high quality knock-offs of expensive European brands, Ambassador for its DVDs, Ratu Plaza for the electronics, Grand Indonesia and Plaza Indonesia for the original expensive European brands, Senayan (Plaza Senayan and Senayan City) for more of the same, Semanggi for cheaper shops and getting lost in the confusing lay-out, Thamrin City Mall for Batik shopping, etc. They all have great cinema complexes (Cinema XXI, Blitz Megaplex) but take something warm as the air con is always chilly.

Cultural centres such as Bentera Budaya (http://www.bentarabudaya.com), Erasmus Huis (www.erasmushuis.org), Salihara (http://salihara.org/en/), The Goethe Institute (http://www.goethe.de/ins/id/jak/idindex.htm), and Taman Ismail Marzuki (TIM) in Cikini have programs of film screenings, exhibitions, and performances. It is also worth checking out the traditional Human Wayang art performances at Wayang Orang Bharatta (http://wayang.wordpress.com/w-o-bharata/) in Jalan Kalilio 1, Senen Jakarta Pusat.

Just exploring the back alleys of Jakarta itself can be an interesting experience. Don’t get trapped in taxis between malls! The Glodok market area in the north is always a hive of activity, while Jalan Mangga Besar (Jakarta ‘Chinatown’) in Glodok offers good Chinese food. Jalan Surabaya is filled with antique stalls and Menteng has its aquarium fish market, while another area might specialise in the sale of old board games. You’ll meet interesting people (and a few touts), and will get a great perspective on the place just by taking the time to stop and have a chat. Better still, grab a foodies’ guide from a bookstore and go and visit some of Jakarta’s hidden culinary treasures, for example in Jl. Sabang behind Sarinah. There are hidden gems all throughout Jakarta, most of which are not in Kemang!

The Old City (Kota Tua) and the port of Sunda Kelapa are interesting places to check out. You can catch the Trans Jakarta bus (route 1) to Kota Tua and avoid the notorious traffic snarls in the area. After a bit of jalan-jalan you may wish to head to the famous Café Batavia in the heritage area of Kota Tua for a coffee or a cold beer at their Winston Churchill bar. The newer Historia Café is worth checking out as well.

Monas and the National Museum, Istiqlal Mosque, Kalibata Heroes Cemetery, Taman Mini Indonesia—these are a haven of Jakarta sites for school excursions and cheap entry fees. Each has its own interesting aspects and is worth a visit. Ancol theme park in the north is a less serious destination but often hosts concerts (especially NYE). Taman Buah Mekarsari (www.mekarsari.com) is a cheap day out and a chance to sample plenty of odd fruits that you will not find in your supermakets at home.

Hidden Jakarta tours are a project set up by a local foundation and take people on tours of various slum areas in the city. They have drawn both criticism and praise, but organisers see them as an empowering project that exposes a side of the city that the goverment would prefer you not to see. Make up your own mind is the best advice we can give you. Information and details are available at jakartahiddentour.wordpress.com

Komunitas Historia (www.komunitashistoria.org) is a historical society that run a range of cheap and fun tours around the old parts of Jakarta. Check out their website and book a group trip for an afternoon or a morning.

57

Sunday morning out on Jl. Sudirman, or ‘Car-Free Day’, from 6 am to 11 am, is a great experience as the road is closed to vehicles. Bicycles take over and soccer games take place on Jakarta’s main drag. Make sure you head down at least once while you’re in town: it’s a completely different Jakarta!

And most importantly, accept invitations from friends. If someone in your kos or workplace is going home to Cirebon for the weekend and invites you to come along, go! Come back with stories of crazy grandmas who won’t stop pinching you and visits to places that didn’t make the guidebooks. It is not a weekend in Bali, but it is a weekend in the life of Indonesia and that is what you are here for.

Libraries

Indonesian Heritage Society Library Sentral Senayan 1, 17th Floor Jl. Asia-Afrika (adjacent to Plaza Senayan) Library Tel. (+62) 21 572 5870 Website www.heritagejkt.org Library Hours: Mon, Tue 9:30 a.m. - 3:30 p.m.; Wed, 9:30 a.m. - 12:30 p.m.; Thur 12:30 p.m. - 3:30 p.m.; Fri 9:30 a.m. - 12:30 p.m.

Freedom Institute Library Jalan Proklamasi No. 41, Menteng, Jakarta Pusat www.freedom-institute.org

Badan Perpustakaan dan Arsip Daerah Provinsi DKI Jakarta Jalan Cikini Raya No. 73, Komplek TIM, Jakarta Pusat 10330

Goethe-Institut Library Jalan Sam Ratulangi 9-15 Jakarta

Public Information Center World Bank of Jakarta Library Jakarta Exchange Tower Level 13, Jalan Jenderal Sudirman Kav. 52-53

Weekends Away

The comparative lack of leisure activities in Jakarta is reflected in the mass exodus that takes place every weekend. Getting away is compulsory, but the trick is to plan a managable trip. Many ACICIS students imagine that they will have time to join the Lonely Planet rabble during the program, but this is not the case. Jakarta is connected to everywhere by air and, yes you can go to Medan (Sumatra), Manado (Sulawesi), Banjarmasin (Kalimantan) for the weekend. This will allow ample time to check out the city, but do not assume that this gives you time to explore further afield. Danau Toba (Medan), Bunaken Marine Park (Manado), or Tanjung Puting Orangutans (Banjarmasin) are not part of a managable weekend away. Flights might get you there quickly, but overland travel is painfully slow. Lengthy delays in plane departures are also the norm, particularly by late afternoon in the Wet Season. If you are left stranded in Lombok on Sunday afternoon after thinking you could go to the Gili islands for

58 the weekend, it will not reflect well in your assessment report. Make any longer trips something to do after the conclusion of the program, not during it.

A managable weekend away is something that ensures you will be back in Jakarta for work first thing Monday morning. A weekend in Bali with pre-booked return flights coming back on Sunday afternoon is manageable. A weekend in Bali with a night over in Nusa Lembongan is not managable as every extra transportation section you add-in multiplies the number of things that can go wrong. A trip out to look at Anak Krakatau from Carita is managable. A tour of Ujung Kulon National Park is not as it takes the better part of a full day just to get to the entrance. The idea of the weekend is to relax a bit. If you spend the whole time trying to race an unreasonable sight seeing schedule, you will come back tired. Then you will get sick. It is a proven formula we know only too well at ACICIS!

Browse through travel guides and trawl the net and you will turn up plenty of options. Below are just some ideas to get you started.

The Thousand Islands (Kepulauan Seribu) that sit in the Java sea to Jakarta’s north are close at hand. Boats depart from Marina Ancol in the north of Jakarta. Just show up at the jetty and there are plenty of travel agencies to choose from that sell package trips out there. Prices don’t differ a great deal between them. Get there early as boats leave at 8.00am. Some are day trips, or you can arrange to have a package that inculdes a stay at a resort. Or you can check out resorts on the web and arrange things in advance.To do it on the cheap you can leave on a public boat via Muara Angke harbor near the fish market. Here boats leave for Pramuka Island at around 7am.

Bandung: The Parahyangan Express train takes about three hours to go down to Bandung (departs Gambir station around six times a day) or you can catch a minivan service from various points in the city (Cikini, Semanggi Plaza, Jl. Blora for example). Cipanganti and Xtrans are two of the most popular options and have various departure points throughout Jakarta. Bandung is not the ‘Paris of Java’ of yesteryear, despite the new Paris Van Java mall’s name. In fact, the thousands of Jakartans who descend on Bandung each weekend do a fair job of recreating Jakarta traffic hell in the city for 48 hours. Nonetheless, shoppers seem to enjoy it. Jl. Cihampelas in Bandung is factory outlet heaven while around Jl. Jakarta one can find plenty of nice boutiques. The late colonial architecture around Jl. Asia Afrika is amazing, if not sorely neglected, while the main market is a maze you may never find your way out of. The Tangkuban Prahu volcano is also an interesting spot just to the north of Bandung, but again, frantically busy on weekends.

Anyer, Carita, Rakata: The west coast beaches are a popular weekend getaway with plenty of beachside villas for rent. Boat trips to Anak Krakatau can be organised from here. Note that the weather is not the best on the west coast at this time of year as it is the northeast monsoon, but any fresh air is better than Jakarta air. You can arrange trips oto the beach through travel agents in Jakarta or just head off on your own and wing it. Pelabuhan Ratu on the south coast is another option but expect lots of time sitting in a car (hiring a car is the only real option to get there). Leaving Jakarta on a Friday afternoon is very slow, and coming back in on a Sunday afternoon is worse. The scenery is interesting though. The Ocean Queen Resort (www.oceanqueenresort.com) has nice bungalows that can sleep up to 8 right on the beach. Batu Karas beach is also popular. Java Cove Beach Hotel at Batu Karas offers smart budget accommodation (http://www.javacovebeachhotel.com/).

59

The Citarik River runs from Sukabumi down to the south coast. A couple of white water companies have a good package for a day or weekend of rafting on the Citarik. Just keep your mouth shut, as the Citarik is not a pristine mountain stream! See www.calderaindonesia.com

Bogor: Hardly a beautiful hillside retreat anymore, Bogor is more like a hillside Jakartan suburb. But the botanical gardens are good and it is easily accessible as a day trip. Just catch the express train or for a more interesting experience the economy train costs less than a dollar. Outside of peak hours it is easy to get a seat. Note that Bogor trains do not leave from the main Gambir station. Rather, Gondangdia next to Gambir, or Cikini are the closest options.

Puncak Pass up past Bogor is a popular weekend away—great mountain scenery, tea plantations, cool weather. It also gets heavily congested on weekends so factor in some good traffic jam time—say 4-5 hours.

Yogyakarta: Borobodur and Prambanan make Yogya a popular weekend, but it can be a tiring one from Jakarta if you don’t plan it right. Book RETURN tickets. You won’t get flights or train tickets at the counter on a Sunday afternoon as everyone is thinking the same thing. The last plane leaves around 19.35 on a Friday night. Come back Sunday afternoon. Alternatively, catch an overnight executive train from Gambir station. A few trains (Argo Dwipangga, Gajayana, Bima) leave between 17.00-20.00 and get in in the wee hours. You can catch an overnight train back on Sunday to arrive back in Jakarta very early on Monday morning. All the budget accommodation in Yogya is a short stroll from the station in Jl. Sosrowijayan. Trips to the temples etc can be arranged from here.

60

9.Communications and Contacts

9.1 Postal Services

The post is slow but reliable. Letters from abroad may take up to four weeks to arrive so you may have gone home before they arrive. Do not send cash through the mail. Students can establish their own address upon moving into a kos. Alternatively, all personal mail may be addressed to:

Your name, c/o Pak Eko Widodo, Universitas Katolik Atma Jaya Kampus Semanggi Jl. Jenderal Sudirman 51, Jakarta 12930

You will be notified if there is mail for pick up. Mostly this tends to consist of replacement credit cards.

The Post Office is called the Kantor Pos. The fastest registered mail option for sending letters or packages abroad is EMS (Electronic Mail Service). It is reliable but expensive (though cheaper than courier companies). 4-5 day delivery period. Alternatively you may just have your package/envelope weighed and send it ‘biasa’ or ordinary post.

If you are sending bulk items home the cheapest option is Sea freight. Packages can be sent from the central Post Office on Jl. Gd. Kesenian. Sea freight is much cheaper than air freight. At the time of writing a 10kg package costs Rp. 205,000, 5kg/Rp. 130,000, 1kg/Rp. 76,000.

Various courier companies (TNT, DHL, JNE/ Tiki) can also be found in the city. If you are having valuables sent to you from home (replacement credit cards for example), it is recommended that you use a reliable courier company rather than the post as it is faster.

Packages

If you are receiving packages from abroad via post, they are not always delivered directly. Instead you will receive a parcel receipt. You need to take this receipt and pick up the package in person from the central parcel depot.

Packages are technically imports. As such they may attract the attention of Indonesian customs. It is important that if you plan to have an item sent to Indonesia in the post that the sender is crystal clear as to whether the package will attract import duty. Personal goods should not, but if they are not properly marked or if the value is stated to be above a certain amount they will attract duty (usually US$50). One semester a girl was charged Rp. 4.5 million by customs for the release of a camera that was being returned to Indonesia by the courier company DHL after being repaired under warranty in Melbourne. It is the sender’s responsibility to be aware of the conditions that apply to any particular parcel. As a general rule, have the sender record a nominal value (one dollar for example) on the invoice for packages being sent.

61

9.2 Phones

The area code for Jakarta is (021). When calling local numbers from mobile phones you must punch in the area code. For people calling you in Indonesia they must use the country code +62 and drop the first 0 in your phone number.

International Direct Calling Codes There are numerous cheap dialling codes you can use to call home, as follows: For directory assistance dial 108. For international directory assistance dial 102.

Telkomsel/ Simpati: 01017 or 007 (followed by country code, area code, number) Indosat: 01016 or 001 (followed by country code, area code, number) XL Axiata: 01000 (followed by country code, area code, number)

For example, to call a landline in Sydney with Telkomsel/ Simpati, you would dial: 01017 61 2 9555 5555

Or a mobile phone: 01017 61 411 111 111

Check your mobile provider website for information on special calling codes for overseas calls.

9.3 Mobile Phones and Phone Etiquette

Everyone in Jakarta has a mobile phone and loves using it. Some people carry up to three at a time. They are referred to as HP (pronounced Ha-Pay)—short for hand phone.

Your pre-paid SIM card can be refilled (mengisi pulsa) two ways. One, you just buy a refill card from one of thousands of little kiosks all over the city. Just choose the denomination you would like (eg. 25,000, 50,000, 100,000). Follow the instructions on the back of the card to refill. Alternatively you can refill it electronically. Here you just write down your phone number in the book at the kiosk, write down how much you would like refilled, and pay. The attendant will call through to have it topped up. Sometimes it takes a little while to come through so don’t panic if you do not get the confirmation SMS immediately.

The question of HP etiquette is an easy one—there isn’t any. Phone rings in a meeting or interview? Answer it and speak loudly. Phone rings in the cinema? Narrate the story you are watching loudly for the person on the other end. Phone rings while riding a motorbike in peak-hour traffic on a freeway? Answer it and swerve all over the shop. You don’t need to conform to these habits: pop the HP on silent when you are at work or are at the movies.

Given that most students only have a basic understanding of Indonesian, calling people is a difficult task. The phone is one of the hardest mediums to communicate with as there are no visual clues. The same goes for Indonesians who may speak reasonable English—they may have trouble with your English on the phone. If you have to call someone for an appointment, dial the number for a colleague and have them set it up. If you are battling

62 through a conversation/have just called someone and they suddenly hang up, do not despair. This is a common panic response.

Talking is secondary, however. The HP in Indonesia is primarily a tool for SMS. If you want to call a new number (ie. to set up an appointment), always SMS first to introduce yourself and your request. It is often the case that Indonesians will not answer a call if it is coming from an unknown number. But then the real challenge begins. If you SMS someone a basic request in Indonesian such as:

‘Bisakah kita ketemu besok pagi?’ (‘Can we meet tomorrow morning?’)

You may get a response such as:

‘Ga bisa rabu mlm gimana?’

If you look in your dictionary you won’t find many of these words as what the person is saying is: ‘Aku tidak bisa (ketemu) besok, bagaimana kalau (kita ketemu) pada hari Rabu malam’ (‘I can’t meet tomorrow, how about Wednesday evening?’)

Just as is the case everywhere, SMSing has developed its own spelling conventions. Our advice? If you get stuck, have a read through your Ngerti Dong! Dictionary of Indonesian slang and abbreviations, or ask a friend to help you out.

The last thing concerning phones is the request from random people for your phone number (‘Boleh minta nomor HP?’). If this is colleague or work contact, by all means give it to them. If it is an ojek rider, shop assistant, or even police officer—politely decline. This is particularly the case for females. These people will often become serial pests, texting you constantly to ask what you are doing and wanting to meet. If you manage to attract a pest, the easiest solution is to ‘Block Caller’ (on iPhones) or throw out the old SIM and get a new one (remember to inform your Program Officer of the change in number).

9.4 Hot Spots (Wi-Fi)

On Campus: The entire Atma Jaya campus has WiFi, some areas are better than others.

Off-Campus: Most coffee shops, various malls. Some of your kos will have WiFi as well.

63

9.5 Useful Phone Numbers

Emergency Numbers

Police Station 110 Ambulance 118 Fire Brigade 113 Operator 108

Jakarta Metro Police HQ (021) 570 9261 Central Jakarta Police (021) 390 9922 South Jakarta Police (021) 720 6011

Centrelink

You can contact Centrelink in Australia for all the usual student needs. The easiest way to do this is by using the international dialling code from your phone listed earlier in Section 9.2.

9.6 Embassy Contacts

Australian Embassy, Rasuna Said Kav. C15-16 Kuningan, Jakarta 12940 Switchboard: 021 2550 5555 Emergency: 021 522 7095 24 hour security advice: 021 2550 5463; Recorded message: 021 2550 5678 Consular section (passports): 021 2550 5405; Fax 021 526 1690; voice# 021 2550 5555 Registration change of address: 021 526 1690 Embassy website: http://indonesia.embassy.gov.au/jakt/home.html DFAT website: www.dfat.gov.au Office hours: Consulate Mon-Fri: 07:45-16:00 (12:30-13:30 lunch break)

British Embassy Jakarta Jl. Patra Kuningan Raya Blok L5-6 Jakarta 12950, Indonesia. Embassy Website: https://www.gov.uk/government/world/organisations/british-embassy- jakarta Email: [email protected] Telephone (+62) (21) 2356 5200 Fax (+62) (21) 2356 5351 Opening hours (local time): Monday to Thursday: 07:30 - 16:00; Friday: 07:30 - 13:00 Opening hours (GMT): Monday to Thursday: 01:30 - 10:00; Friday: 01:30 - 07:00

64

New Zealand Embassy, Sentral Senayan 2, 10th Floor, Jl Asia Afrika No 8, Gelora Bung Karno, Jakarta Pusat 10270 Postal Address: PO Box 2439, Jakarta 10024, Indonesia Telephone: +62 21 2995 5800 Facsimile: +62 21 5797 4578; +62 21 5797 4579 (Defence) Email: [email protected] www.nzembassy.com/home Office hours: Mon-Thu 07:30-16:00 hrs, Fri 07:30-13:00 hrs

Singapore Embassy. Jalan H.R. Rasuna Said, Block X/4, KAV No 2, Kuningan, Jakarta Selatan 12950 Tel: +62-21 29950400 (Mainline) + 62-811 863 348 (Duty Officer) Fax: + 62-21 5201486 (General) + 62-21 5202320 (Consular Section) E-mail: [email protected] Hours of Work: Mon - Fri 8.30 am - 12.30 pm;

Malaysian Embassy Jalan H.R. Rasuna Said, KAV X/6, Kuningan, Jakarta Selatan 12950 Tel: +62 21 5224947 Fax: +62 21 5224974

Embassy of the Socialist Republic of Vietnam in the Republic of Indonesia, Jl. Teuku Umar. No 25, Jakarta Pusat, Jakarta Tel: +62 21 3100358

65

9.7 ACICIS & Atma Jaya Contacts

Prof. David Hill, ACICIS +61 8 9360 2412 [email protected] Consortium Director ACICIS Perth Secretariat staff: Mr +61 8 9360 6254 [email protected]; Liam Prince and Mr Matthew (Liam) [email protected]; Satchwell +61 8 9360 2023 (Matthew) Ms Elena Williams, ACICIS 081 826 7712 [email protected] Resident Director Mr Fendi Liem, BPP Program 0811 999 166 [email protected] Officer Mr Antonius Maria Indrianto, 0813 9065 8359 [email protected] DSPP Program Officer Ms Kate lamb, JPP Program 087783795991 [email protected] Officer Ms Nurfitra Yutha Asa (Asa) 082113299795 [email protected] ACICIS Jakarta Bandung Program Coordinator Mr Dwiky Chandra Wibowo 08565 9191 808 [email protected] (Dwiky), ACICIS Jakarta Program Assistant Dr Eko Widodo, Atma Jaya ACICIS 081 588 640 56 [email protected] Coordinator, Vice Dean of Fakultas Ekonomika dan Bisnis (FEB) Ms Ni Luh Ratih Maha Rani, 2016 0896 8713 1123 [email protected] Atma Jaya’s Person in Charge for ACICIS (general) Mr Salvatore Simarmata, 2016 081 313 768 865 [email protected] Atma Jaya Person in Charge for JPP Dr George Martin Sirait, 2016 [email protected] Atma Jaya Person in Charge for BPP Ms Agnes Angela Harnadi, 2016 [email protected] Atma Jaya Person in Charge for DSPP Ms Paulina Chandrasari Kusuma, +62 21 5703306 [email protected] Atma Jaya International Office ext 367 Coordinator Ms Fifi Effendi, 2016 Atma Jaya 081 611 24637 [email protected] Language Centre’s Coordinator for ACICIS

66

- 67 -