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MASTERING THE CHALLENGING THINKING FOR CHALLENGING TIMES AUDE ANNUAL CONFERENCE 15th-17th April 2019 Kindly sponsored by Thank you to our sponsors Main Sponsors Additional Sponsors Gala Dinner Networking Dinner Wine Conference Umbrella Sponsor Sponsor Sponsor Takeaway Cup Water Bottle AUDE Awards Sponsor Sponsor Sponsor Lunch and Refreshments Networking Dinner Late Gala Dinner Late Bar Sponsor Bar Sponsor Sponsor Gala Dinner Drinks Networking Dinner Gala Dinner Wine Reception Sponsor Sponsor Sponsor Networking Dinner Drinks Powerbank Room Drop Reception Sponsor Sponsor Gift Sponsor USB Delegate Passport Lanyard Delegate Pack Sponsor Sponsor Sponsor Sponsor 2 AUDE: aude.ac.uk | 01509 22 88 36 | @AUDE_news | #AUDE19 MASTERING THE HE STORM - Challenging Thinking for Challenging Times 3 Contents Overview of AUDE 5 Welcome to the Conference 6 Chair’s Welcome 8 About the Venue 10 Campus Map 12 Programme - Sunday 14th April 13 Programme - Monday 15th April 14 Programme - Tuesday 16th April 16 Programme - Wednesday 17th April 22 Plenary Sessions 23 Workshop Sessions 25 Your Hosts 34 Exhibition Plan 36 Exhibitor List 37 Interactive Stands 38 Company Profiles 40 AUDE Annual Conference 2020 47 This Year’s Charity 52 This year there is a Lancaster University app available which will include interactive maps to help you find your way around campus locations! Please ask at the registration and information desk for information on how to download app. Assured Events staff are here to help. Ella Tacey: 07703 681 795 Please feel free to contact us should Steph Cohen: 07595 411 908 you have any questions throughout the duration of the conference on Laura Kay: 07841 031 462 the following numbers: Laura Graham: 07894 424 888 4 AUDE: aude.ac.uk | 01509 22 88 36 | @AUDE_news | #AUDE19 INFORMATION Overview of AUDE AUDE promotes excellence in the strategic planning, management, operation and development of higher education estates and facilities. AUDE offers membership to publicly funded UK bodies whose primary remit is higher education teaching and/or research, AUDE has a growing number of private providers of higher education and international universities. There are also business partner opportunities for commercial bodies. We are the UK’s leading source of expert information about the university estates and facilities sector and work to ensure estates professionals are equipped to take a strategic and proactive approach. AUDE is a not-for-profit organisation. Any funds generated through the activities of the Association are used to fulfil its objectives and mission. AUDE’s members are generally represented by the most senior member of staff responsible for managing, planning, constructing and maintaining all types of accommodation for higher education institutions. Though arrangements vary, most directors of estates are also involved in managing a wider range of capital projects and services including cleaning, security, grounds maintenance, space planning and management, car parking and traffic and, in some institutions, additional services such as catering, conference and sports facilities, insurance, furniture and equipment and printing. Our membership offer is growing, and we provide benefits and services for all those working in estates and FM within education. A primary objective is to make sure that university estates provide best value for money and contribute positively to a high-quality student experience. Estates are one of the university’s largest assets, AUDE and its members are at the forefront of ensuring that universities use this valuable asset to full advantage. There is a clear link between the buildings, facilities and accommodation on offer at a university and the desirability of the establishment to potential students and staff. Our members AUDE currently has over 1,200 individual members from; • 167 UK higher education institutions • 6 international institutions • 4 business partners • 1 alternative provider Joining AUDE will allow your organisation to develop and grow relationships with estates and FM professionals in the HE sector. Speak to a member of the AUDE team or visit aude.ac.uk/membership for further details. AUDE contact details Jane White, AUDE Executive Director, Association of University Directors of Estates, 3 Holywell Drive, Loughborough University, Loughborough LE11 3TU T: 01509 228836 | E: [email protected] MASTERING THE HE STORM - Challenging Thinking for Challenging Times 5 Welcome to the Conference Paul Morris Director of Capital Development & Estate Services Lancaster University I would like to welcome you all to Lancaster University for the AUDE 2019 Annual Conference. The conference theme for 2019 is “Mastering the HE Storm, Challenging Thinking for Challenging Times.” We have a wide range of speakers, topics and workshops for you to attend including a new ‘debate’ session, as we look to engage, inform and develop our understanding on how we lead Higher Education Estates and Facilities Services. Throughout the conference there will be key networking opportunities including dinners, evening entertainment and time to meet industry suppliers and sponsors to whom we are grateful for their continued support to the Association, which in turn supports us all. I hope you have an enjoyable and informative conference. This year AUDE is encouraging delegates to be environmentally friendly by introducing sustainable delegate items throughout the conference. • The Conference Lanyards are made from recycled PET material. • The AUDE Pens are created using recycled plastic. • The ecoffee cup is made with natural fibre, corn starch and resin and is designed to be used for years to come. • The water bottles are made from Recycled Aluminium and are dishwasher safe. • The USB’s and Power Banks are wooden and have been engraved to reduce the use of plastic and printing during production. We also invite all delegates to return their badges to the registration desk at the end of the conference so that these can be recycled. 6 AUDE: aude.ac.uk | 01509 22 88 36 | @AUDE_news | #AUDE19 MASTERING THE HE STORM - Challenging Thinking for Challenging Times 7 Chair’s Welcome Keith Lilley AUDE Chair 2018/19 and Director of Estates, Facilities Management and I.T., University of Sheffield I would like to offer a very warm welcome to all our members, partners and guests to AUDE’s 2019 Annual Conference. The University of Lancaster, Paul Morris and Andrew Burgess, our hosts, together with a dedicated team of individuals and professionals, have put together a superb programme for this event. The conference will hopefully inspire and encourage us to consider the topical and critical issues in our sector and the wider world. With a welcome from Vice Chancellor Professor Mike Smith, plenary sessions with Roger Martin Fagg, Paul McGee the Sumo Guy and Professor Dame Sue Black amongst many others. The conference programme is set to be diverse in content, with a broad range of perspectives on navigating the current higher education “storm”. Each speaker will share their insights and experiences on how they thrived and innovated through turbulent times to become successful in their respective fields. I would like to extend a special AUDE welcome to guests from our international strategic partner organisations; APPA, HEFMA, SCUP and TEFMA, seasoned conference attendees and to those attending our conference for the first time. As our regular delegates can tell you, the AUDE conference is the premier event for senior estates and facilities professionals and a highlight of the year, with unrivalled opportunities for networking, sharing knowledge and expertise, hearing from sector leaders and joining in lively, challenging but overall convivial discussion and debate. On behalf of AUDE I would like to express our sincere thanks to all sponsors and exhibitors for their contribution, without which we would not be able to put together an event of this scale and quality. Please do visit the exhibition whilst you are here and take advantage of the opportunities it offers to engage with our commercial partners. I would like to thank the conference steering group, chaired by Diana Hampson from the University of Manchester, as well as Assured Events and all those involved in delivering this event on behalf of AUDE. I know that you will find the conference thought provoking, stimulating, beneficial and enjoyable. With my very best wishes for a successful conference. 8 AUDE: aude.ac.uk | 01509 22 88 36 | @AUDE_news | #AUDE19 MASTERING THE HE STORM - Challenging Thinking for Challenging Times 9 About the Venue Lancaster University is an internationally highly-ranked leader in the provision of inspiring teaching and research. Located on a beautiful campus in the North West of England, the University places great emphasis on a strong student experience and employability and gives students access to academics who are experts in their field. Lancaster is one of only a handful of universities with a collegiate system which has helped to forge a strong sense of identity and loyalty, and continues to be a distinctive feature of student life at Lancaster. Students from one hundred countries make up a thriving community based around our nine colleges, creating a culturally diverse campus in a location that boasts the combination of city, coast and countryside. Lancaster’s community extends far beyond the campus with research, teaching and student exchange partnerships with leading universities and institutions in 24 countries around the world. Lancaster’s journey