– REPORT Best Practice Guide Social Media Strategy This report aims to identify best practice approaches, techniques, measurement considerations, challenges and opportunities for creating your social media strategy. Social Media Strategy Best Practice Guide Published August 2019 Econsultancy London Econsultancy New York Econsultancy Singapore 4th Floor, Wells Point 205 Hudson Street, 10 Anson Road No part of this publication may be reproduced or 79 Wells Street 7th Floor New York, International Plaza #36-01 transmitted in any form or by any means, electronic London, W1T 3QN New York, 10013 Singapore, 079903 or mechanical, including photocopy, recording or any United Kingdom United States Tel: +65 6909 9150 information storage and retrieval system, without prior Tel: +44 (0)20 7970 4322 Tel: +44 (0)20 7970 4322 permission in writing from the publisher. Copyright © Econsultancy.com Ltd 2019 Email:
[email protected] Website: http://econsultancy.com Contents 1. Introduction 4 1.1 About this report 4 1.2 Research aim and methodology 4 1.3 About Econsultancy 5 1.4 About the author 5 1.5 Expert contributors 5 1.6 Executive summary 6 2. Defining Social Media 8 2.1 What is social media? 8 2.2 Characteristics of social media 9 2.3 Categories of social media 9 2.4 The evolution of social media 12 2.5 Key trends in social media 13 2.6 Facebook Apps and WeChat’s developing ecosystems 13 2.7 Social media payment wallets and cryptocurrency 14 2.8 The changing face of social content 15 2.9 Rapidly evolving advertising 20 2.10 Content saturation and platform algorithms 21 3.