Abstract Assessment of Objective: Today, services in the health sector have a special status, and Service Quality in measuring quality of services is a prerequisite for quality improvement. Addiction Treatment The aim of this study was to assess Centers through service quality based on the perceptions and expectations of addicts in addiction SERVQUAL Model in centers of Bushehr province. Method: This cross-sectional study was Bushehr Province conducted during the first nine months of 2016 to review the views of 650 patients presenting to addiction treatment centers located in Bushehr province. In the process of data collection, the SERVQUAL tool was used in the form of two 29-item questionnaires (in two parts of Haraghi, M., Haraghi, M. expectations and perceptions) to measure the quality of services. The validity and reliability of this tool have been confirmed by Cronbach's alpha and factor analysis. Results: According to the research findings, the highest service quality gap pertained to access dimension (-0.764) and the lowest Haraghi, M. quality service gap was related to the Master of Business Administration, responsiveness dimension (-0.44). The investigation of drug addiction centers Persian Gulf University, Bushehr, Iran, in terms of the quality of service scores Email:
[email protected] shows that the three centers Persian Gulf, Jam, and Payam Aramesh had the Haraghi, M. lowest score of quality of services; and Master of Business Administration, the three centers of Novin, Salamat Lorestan University, Lorestan, Iran Gostar, and Assaluyeh held the highest scores of service quality. There was also a significant difference between expectations and perceptions of the services provided in all dimensions of services quality studied in the current research, and the service quality gap was negative.