Fy2017 Annual Report Fy2017 1 Table of Contents

ANNUAL REPORT FY2017 i ANNUAL REPORT FY2017 FAMILY WORKER TRAINING + DEVELOPMENT PROGRAMME INC. ANNUAL REPORT ii FY2017 ANNUAL REPORT FY2017 1 TABLE OF CONTENTS ACKNOWLEDGEMENT OF COUNTRY OUR ORGANISATION OUR VISION & MISSION OUR VALUES & INFLUENCE CULTURAL RESPECT & RECONCILIATION PRESIDENT’S REPORT TREASURER’S REPORT CHIEF EXECUTIVE OFFICER’S REPORT FINANCIAL CONTROLLER’S REPORT HIGHLIGHTS OF THE YEAR PROJECT WORKERS’ REPORTS C4C & BUSINESS DEVELOPMENT REPORT LETTER OF APPRECIATION THE BIG MOVE FWT+DP ROLL OF HONOUR RESULTS BASED ACCOUNTABILITY™ REPORT OUR INITIATIVES FEE FOR SERVICE SOCIAL MEDIA REPORT AUDITOR’S REPORT ANNUAL REPORT 2 FY2017 ACKNOWLEDGEMENT OF COUNTRY e would like to acknowledge the ”Without Continuing Darug people as the traditional owners of Professional Development Wthe land where we gather to work. We pay our respect to Elders both past you are now all that you will and present, and the children of today who will be the Elders of tomorrow. We ever become. Sad will be the acknowledge all Aboriginal and Torres Strait Islander community members who day when the person you reside and work in this area, and in the communities we work with. are meets the person you could have been.” We acknowledge injustices past and present, and we acknowledge the – ANON strength, resilience, and capacity of the Aboriginal and Torres Strait Islander peoples of this land. Family Worker Training + Development Programmer’s Reconciliation Action Plan (RAP) was developed as an act of best intention and commitment to the process of reconciliation. It aims to identify and address specific practices and procedures where FWT+DP can improve in the areas of recognition, respect and access to service provision for Aboriginal and Torres Strait Islander family support workers. ANNUAL REPORT FY2017 3 OUR ORGANISATION The FWT+DP Team at the 2017 Leading Practice Conference amily Worker Training & Development Programme community services, playgroups, parenting practitioners, Inc (FWT+DP) is a small, but important, not-for- youth support workers, aboriginal family workers, CALD F profit association with a proud history of facilitating and Refugee support organisations. As a Membership Professional Development, Training, Forums and Events Association, we provide events that are value for money, for those who work to support vulnerable children, innovative and often unique! families, youth and communities. Our point of difference is in the quality of the workshops, Since small beginnings in 1984, FWT+DP has grown into training and forums that we facilitate; bringing together the ‘professional development organisation of choice’ industry thought leaders, researchers, academics and for many NGOs, Government Agencies and Corporates practitioners to share evidence-based knowledge that who provide family support services throughout Greater achieves sustainable, viable outcomes for the families our Western Sydney. practitioners support. From the date of our inception we have specialised in We are pleased to receive the majority of our funding providing the highest quality professional development from NSW Families and Community Services, a and training events for family support practitioners. Our relationship that enables us to offer cost-effective workshop participants come from a wide cross section workshops and events to our participants. of our industry sector, including neighbourhood centres, ANNUAL REPORT 4 FY2017 OUR VISION & MISSION OUR SERVICE DELIVERY OUR VISION FOR THE OUR MISSION MODEL FUTURE STATEMENTS Unlike most Training Organisations and To be recognised as the To meet or exceed our Event Coordinators, FWT+DP does not sector’s “Professional customer expectations publish an annual Training Event Calendar Development organisation by providing the highest with the hope that people turn up to the of choice”, achieved through quality professional scheduled events. Our service delivery the delivery of evidence- development events and model is based on the ‘needs’ of our sector. based content from industry training opportunities; Our Project Workers spend considerable innovators, the provision of To be recognised by time in the field with practitioners attending excellent customer service to industry, employers and interagency meetings, staff meetings, members and non-members, Government as the leading topic-based forums (for example; Domestic and the development provider of these services; Violence, Refugee Support Groups), and nurturing of mutually Council meetings, Aboriginal Worker beneficial relationships and To provide these services meetings, and with subject matter experts strategic alliances. efficiently and cost in order to determine what the emerging effectively in a competitive needs are of local practitioners. Our We will do this through Workers commercial environment. evidence-based approach to the events we and services that are: facilitate assist us in bringing the very latest intervention, service delivery and theoretical Valued and skilled frameworks to practitioners. Evidence based We are proud of the long-standing Child centred and family relationships we have with many of our focussed trainers and facilitators, who continue to Working collaboratively work with us because of what we do, and Responsive to changing how we do it. In addition, we frequently needs bring international speakers and presenters out to our events so that we can provide Outcome focussed real cutting-edge experiences to our participants. The opportunity to share the experiences from an internationally renowned expert in a local and affordable setting means that most of our international guest speaker events sell out weeks in advance. ANNUAL REPORT FY2017 5 OUR VALUES & INFLUENCE OUR CORE VALUES THE DIFFERENCE WE MAKE Respect for children, families, communities and We work with, and for, those who work with families. We those who work with them strive to make a difference in the following ways: We recognise, promote and build on strengths. We see the importance of their contributions to society at Increased capacity in strengths based practice large and uphold their dignity and rights in all we do. Increased knowledge in evidence base Working together to make a difference Increased knowledge in topic (by achieving learning We take time to build and maintain the relationships goals) needed for making a difference. We concentrate all our efforts on what will make a difference. Increased confidence to apply knowledge Responsiveness Increased capacity for reflective/conscious work We listen to those working with families about the practice challenges facing them and their related needs. We Increased knowledge for inclusive and collaborative respond to their needs as they arise, in ways that are practice informed by best practice and current evidence. Reflecting on practice We continually reflect on what we do, how we do it and strive to learn about what works best. We promote this approach with all those we serve. Accountability We are accountable to our membership, funders and the communities we serve. We are accountable for the quality and integrity of what we do and for the difference we make. ANNUAL REPORT 6 FY2017 CULTURAL RESPECT & RECONCILIATION CULTURAL RESPECT RECONCILIATION As we have grown we are increasingly aware of the critical importance A core element of who we are is our for workers and the sector as a whole to deliver informed, inclusive and Reconciliation Action Plan (RAP). We respectful services to families from all cultures. As such we are committed aim to imbed the perspectives and to providing both cultural competence training and embedding cultural needs of Aboriginal and Torres Strait diversity into all workshops, events and training programs. Islander people into our everyday business and to that of all family and community services across Western CEO Kerry Palejs with Jacinta Tobin and her Sydney. In bringing this aim to life daughter at BCC Sorry we join the increasing number of Day Event Australians who seek to bring lasting positive change, equity and healing for Aboriginal & Torres Strait Islander peoples in this and future generations. Towards this aim we hope to inspire, encourage and support services to pursue reconciliation by: making their own commitment to building respectful relationships with Aboriginal and Torres Strait Islander families and communities; Celebrating diversity with Giodhini’s help providing services that are L to R: Giodhini, Narelle, culturally relevant, includes and Veronica Kerry, Vicki appropriate; providing sustainable opportunities that will work towards closing the social, economic and health gap between Aboriginal and Torres Strait Islander peoples and the broader Australian community. ANNUAL REPORT FY2017 7 PRESIDENT’S REPORT FROM OUR PRESIDENT While the TEI reform agenda has been challenging, as it gathers pace The last year has seen rapid change and we are more aware of its scope at FWT+DP... a new CEO, new and the solid place for learning and premises, bedding down of the development we can confidently structural changes with service take our place as worthy partners delivery parameters for staff and alongside family and youth and adapting to the new information community services in meeting the OUR in regard to the Targeted Early needs of the reform. BOARD Intervention Reform agenda. OF I have been privileged to be the MANAGEMENT While rapidly changing landscapes President and to share the vision that has been a hallmark of FWT+DP over the Board, along with

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