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That’s the mandate for Sonova’s two main businesses – hearing instruments and hearing implants. We pursue innovation in its broadest brand sense: innovation in products and processes, right across all our activities; innovation in what we make; inno portfolio vation in how we make it – and how Unitron Phonak Advanced Bionics we sell it. At the core of our innovation strategy is a rich pipeline of new products. hearing instruments hearing instruments cochlear implants Our goal is to give our customers and endusers enhanced, tangible bene Unitron is a global organization Built with the highest techno- Putting the patient first, Advan- built on strong, personal relation- logical standards, providing ced Bionics brings continuous fits. This is achieved by combining our ships with hearing care pro- optimum speech comprehen- innovation to the remarkable fessionals to improve the lives sibility in a wide range of cochlear implant technology, of people with hearing loss. sound conditions. Phonak also delivering the promise of clear, knowhow with continuous feedback Distributing a full line of hearing provides wireless commu- high-resolution sound and instruments to customers in nication systems for audiological optimal speech understanding from the users of our hearing solutions, over 60 countries, Unitron has and other applications, as to children and adults with a proven track record of de- well as hearing protection sys- significant hearing loss. veloping technological innova- tems. The product range now as well as the hearing care profes tions that provide natural includes the Lyric brand: the sound with exceptional speech world’s first and only extended- understanding, and a relent- wear hearing instrument, sionals who serve them. less drive to deliver the best which is placed deep in the ear customer experience. canal and is totally invisible. This Annual report is also available in German. Sonova holding AG Phone + 41 58 928 33 33 The english version is the governing text. Laubisrütistrasse 28 FAx + 41 58 928 33 99 028-1191-02 Printed in Switzerland ©Sonova holding AG All rights reserved 8712 Stäfa e-mAiL [email protected] Switzerland inTerneT www.sonova.com That’s the mandate for Sonova’s two main businesses – hearing instruments and hearing implants. We pursue innovation in its broadest brand sense: innovation in products and processes, right across all our activities; innovation in what we make; inno portfolio vation in how we make it – and how Unitron Phonak Advanced Bionics we sell it. At the core of our innovation strategy is a rich pipeline of new products. hearing instruments hearing instruments cochlear implants Our goal is to give our customers and endusers enhanced, tangible bene Unitron is a global organization Built with the highest techno- Putting the patient first, Advan- built on strong, personal relation- logical standards, providing ced Bionics brings continuous fits. This is achieved by combining our ships with hearing care pro- optimum speech comprehen- innovation to the remarkable fessionals to improve the lives sibility in a wide range of cochlear implant technology, of people with hearing loss. sound conditions. Phonak also delivering the promise of clear, knowhow with continuous feedback Distributing a full line of hearing provides wireless commu- high-resolution sound and instruments to customers in nication systems for audiological optimal speech understanding from the users of our hearing solutions, over 60 countries, Unitron has and other applications, as to children and adults with a proven track record of de- well as hearing protection sys- significant hearing loss. veloping technological innova- tems. The product range now as well as the hearing care profes tions that provide natural includes the Lyric brand: the sound with exceptional speech world’s first and only extended- understanding, and a relent- wear hearing instrument, sionals who serve them. less drive to deliver the best which is placed deep in the ear customer experience. canal and is totally invisible. This Annual report is also available in German. Sonova holding AG Phone + 41 58 928 33 33 The english version is the governing text. Laubisrütistrasse 28 FAx + 41 58 928 33 99 028-1191-02 Printed in Switzerland ©Sonova holding AG All rights reserved 8712 Stäfa e-mAiL [email protected] Switzerland inTerneT www.sonova.com highlights key figUres OVERVIEW Of SELECTED PrODUCTS SALES BY REGIONS 2011/12 SALES BY PRODUCT GROUPS 2011/12 – The financial year 2011/12 marked yet in % in % another sales record: not actual sizes not actual sizes not actual sizes Sonova increased its sales by 11.6 % in local currencies 2 Switzerland 10 Premium 6 hearing instruments hearing instruments hearing implants to CHF 1,619.8 million. In Swiss francs, sales rose by 0.2 %. USA 36 Hearing Instruments 22 15 sonova Americas (excl. USA) Advanced phonak unitron Advanced bionics EMEA (excl. Switzerland) Hearing Instruments – The core of the Sonova brand portfolio is the Phonak brand of hearing – Sonova’s other core hearing instrument brand is Unitron. Based in – Sonova serves the cochlear implant market through the Advanced instruments: built to the highest technological standards, providing Canada, Unitron is a global organization built on strong, personal Bionics brand. Putting the patient first, Advanced Bionics brings – Both segments showed a solid performance: Asia/Pacific Standard 4 optimum speech comprehensibility in a wide range of sound conditions. relationships with hearing care professionals to improve the lives of continuous innovation to this remarkable technology, delivering the Growth was driven by the hearing instruments segment and by the hearing Hearing Instruments Phonak also provides wireless communication systems for audio people with hearing loss. Distributing a full line of hearing instru promise of clear, highresolution sound and optimal speech under implants segment, where the HiRes 90K implant returned to all markets over 39 Wireless key product ranges logical and other applications, as well as hearing protection systems. ments to customers in over 60 countries, Unitron has a proven track standing to children and adults with significant hearing loss. Communication Systems The product range now includes Lyric: the world’s first and only record of developing technological innovations that provide natural the course of the year. extendedwear hearing instrument, which is placed deep in the ear sound with exceptional speech understanding, and a relentless drive to Miscellaneous canal and is totally invisible. deliver the best customer experience. 23 Cochlear Implants 30 and Accessories – Global presence driving growth: The full range of Unitron products can be discovered on 13 The full range of Phonak products can be discovered on Phonak nano Lyric http://unitron.com/unitron/global/en/ The full range of AB products can be discovered on All geographic regions con tributed, in local currencies, to the record sales figures. http://www.phonak.com/com/b2c/en/products.html consumer/hearing_aidsc/products.html http://www.advancedbionics.com/com/en/products.html SALES Smallest custom Invisible extended wear – Strong operational improvements: in CHF m At constant exchange rates, the EBITA margin improved by 180 basis points to 1,600 22.0 %. This was more than offset by the impact of the strong Swiss franc, 1,500 resulting in a reported EBITA margin of 19.5 %. 1,400 1,300 EBITA EBITA 1,200 in CHF m margin in % – Solid balance sheet: 1,100 At 64.5 %, the Group’s equity financing ratio remained at a high level and net debt 1,000 was reduced substantially to CHF 64.4 million. 900 450 45 800 400 40 moxi 700 350 35 Fully automatic – Continued investments in R&D: 600 300 30 external receiver The 8 % increase in R&D investments was mainly driven by projects in 500 250 25 400 200 20 harmony the hearing implants segment, while the hearing instruments segment showed 300 150 15 Audéo S SmArT External receiver Behind-The-Ear a continuously high innovation rate. 200 100 10 sound processor 100 50 5 0 0 0 Phonak m h2o naída S – Clear strategic focus centered on innovation: 2007/081) 2008/09 2009/102) 2010/11 2011/12 2007/081) 2008/09 2009/102) 2010/11 2011/12 Water resistant Power All our activities in the past year supported our vision to be recognized as the innovation leader in the global hearing care market by offering th e most comprehensive range of solutions through an efficient, responsive multi channel marketing and sales organization. OPERATING FREE CASH FLOW INCOME AFTER TAXES EPS hires 90k in CHF m in CHF m in CHF Best implant technology SonovA Group key FigureS 450 450 9.00 400 400 8.00 mLxi Dynamic Fm Quantum in ChF m unless otherwise specified 2011/12 2010/11 Change in % 350 350 7.00 Receiver Fully automatic 300 300 6.00 Behind-The-Ear Sales 1,619.8 1,616.7 0.2 % 250 250 5.00 eBITA 315.2 326.6 (3.5 %) 200 200 4.00 eBITA margin 19.5 % 20.2 % 150 150 3.00 100 100 2.00 ePS (ChF) 3.71 3.50 6.0 % 50 50 1.00 1) operating free cash flow 239.5 221.5 8.1 % 0 0 0 roCe 1) 19.2 % 19.0 % 2007/081) 2008/09 2009/102) 2010/11 2011/12 2007/081) 2008/09 2009/102) 2010/11 2011/12 roe 1) 17.5 % 17.7 % 1) Excluding one-off costs for the prohibited acquisition of the nG reSound Group. Phonak ComPilot neptune 1) For detailed definitions, please refer to “5y ear key Figures”. 2) Restated based on finalization of the acquisition accounting of Advanced Bionics. inspiro Dynamic Fm Wireless streaming Quantum microCiC Only swimmable Transmitter and control Smallest custom sound processor highlights key figUres OVERVIEW Of SELECTED PrODUCTS SALES BY REGIONS 2011/12 SALES BY PRODUCT GROUPS 2011/12 – The financial year 2011/12 marked yet in % in % another sales record: not actual sizes not actual sizes not actual sizes Sonova increased its sales by 11.6 % in local currencies 2 Switzerland 10 Premium 6 hearing instruments hearing instruments hearing implants to CHF 1,619.8 million.