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Requesting a Repeat Prescription Help Us! Think Ahead! Builth & Llanwrtyd Medical Practice www.builthsurgery.co.uk Please help make our appointment system It is your responsibility to ensure you have a more efficient. sufficient supply of repeat medications. This Requesting a is especially true during weekends and Please do not order repeat prescription bank holidays. Repeat Prescription items when consulting your doctor or nurse. Make sure you check your medicine supply regularly. It takes up valuable time, detracting from active patient care. For further information see our reception team or visit our website: Remember: www.builthsurgery.co.uk Your Pharmacist is able to advise on all aspects of medication. The purpose of this leaflet is to describe the ways Builth Wells Surgery in which registered patients can request a repeat Take your medicine exactly as the doctor prescription. prescribed. Glandwr Parc, There are 6 ways to request a prescription: Finish the course, unless the doctor tells you Builth Wells, otherwise. Powys. 1. Reception LD2 3DZ Read the label carefully, and make sure you understand the instructions on the package 2. MHOL before you leave the chemist. Fax: 01982 553 826 3. Website Do mention what medicines you are taking to the Llanwrtyd Wells Health Centre chemist if you buy any over the counter 4. Fax preparations. 5. Post Ffos Road, Keep medicines out of the reach of children. Llanwrtyd Wells, 6. Chemist Collection Service Do not share your medicines with other members Powys. of your family or friends. LD5 4RG We do not take requests by telephone Do not take or save old medicines; return them to your chemist for disposal. We do not take requests during consultations with the doctors or nurses Most people have no or few side effects from their medicine. However, if you feel that your medicine Requests take a minimum of 3 working days to is causing you unusual effects contact your doctor process or pharmacist. Builth & Llanwrtyd Medical Practice © May 2009 Processing Requests for repeat prescriptions take 2) My Health Online (MHOL) 5) Post three full working days to process provided they are received at Register at your Practice (you will need Enclose a stamped addressed envelope, the surgery before 4pm. photo ID) unless the prescription is to be collected from After 4 pm counts as being received the following day) the Surgery. ( Log in to your medical file and your Ensure the patient can be identified. Examples: prescription list will be available for you to Send name and date of birth as a minimum. A request received at 2pm on a Monday will be select from Ensure that medication and quantities are ready for collection on Thursday Select required items and submit to the stated clearly. A request received at 5pm on a Monday will be surgery ready for collection on Friday A request received at 2pm on a Thursday will be If you wish to collect the script at our 6) Chemist Collection Service ready for collection the following Tuesday Llanwrtyd branch please mark this in the comments box at the end of the form Please do not order supplies more than Some local chemists offer a prescription 10 days in advance. collection service. (except holidays) 3) Website Patients request their repeat medication from Medication requested must be on repeat. the chemist instead of the Surgery. The Practice has its own website at: Other requests may be refused. Telephone requests can be made directly to the www.builthsurgery.co.uk chemist and medication is collected direct from 1) Reception the chemist. Order repeat medication is found on the Orders can be taken in person at reception. Home page and the Information Page Patients need to register at their chosen Someone may order on your behalf. chemist for this service. Your original prescription has a green side Boots, Builth Wells: (retained by the chemist) and a white side which 4) Fax Tel: 01982 552 209 details all medications available for you to request. Ensure the patient can be identified. Paul Davies, Llanwrtyd Pharmacy: Send name and date of birth as a minimum. Tel: 01591 610 308 Retain the white side (right hand side) to use when making your next request. Ensure that medication and quantities are Lakeside Pharmacy, Llandrindod Wells: stated clearly. Tel: 01597 822 174 Tick the medication you require on this white side and hand it to reception. Fax Builth Wells: 01982 553 826 Boots, Llandrindod Wells: Tel: 01597 822 311 Alternatively a verbal or handwritten request may be made, stating clearly the names of medication required. .
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