DOCSLIB.ORG

Projects Brochure 2009/10

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Projects Brochure 2009/10 REPORT ON INFRASTRUCTURE PROJECTS IMPLEMENTED IN THE 2009/10 FINANCIAL YEAR FRANCES BAARD DISTRICT MUNICIPALITY Project description Capital Funding Electrification of 552 sites, Phase 3 (216 R 1,850,000 Sites) Water Reticulation: Barkly West (Allocate R 412,257 saving - Original allocation R650 000) Re-allocation - Water reticulation in R 237,742 Rooirand DE BEERS HOOGTE ELECTRIFICATION PHASE 3 An additional 552 er- ven were developed in De Beers Hoogte in Barkly West which required the provi- sion of electricity to 216 stands. The electrical reticula- tion network consists of 11kV distribution, 400V reticulation and service connections for 216 stands. Through this project 16 people from the area were employed. WATER RETICULATION FOR 34 SITES IN BARKLY WEST Sites behind the court in Barkly West were made available for purchase by the public. The municipality had to service the sites before they could sell them to the community. The project provided work to 8 people; 4 males, 3 females and 1 youth. The water reticulation network for 34 sites in Barkly West included: • Waterlines with metered connections to 34 sites • 244m waterline 63mm diameter uPVC • 598m waterline 90mm diameter uPVC • 34 metered connections DIKGATLONG WATER RETICULATION 180 SITES IN ROOIRAND 180 sites were identified for development in Rooirand. This meant that water connections and standpipes had to be installed to provide water to the stands. The district municipality assisted with the installation of the required standpipes to 155 stands. Employment was created for 9 males, 1 female and 1 youth. DIKGATLONG Project Description Capital Funding Replacement of the Ikhutseng Water Pressure Tower Structural Assessments of Water Storage Facilities R 2,500,000 Supply and delivery of Sewerage Tanker Supply and delivery of Refuse Truck Council has approved these projects late in the financial year and as a result they have been rolled over to the 2010/11 financial year. MAGARENG Pampierstad: Water & Sanitation 1450 Sites The Frances Baard District Municipality was involved with the construction of a Water Reticulation Network for 1,450 stands in Sakhile, Pampierstad. The network consists of approximately 31950m of UPVC pipes ranging from 75mm in diameter to 110mm in diameter. An existing water treatment plant, with sufficient capacity, will provide water for this new development. This means that the households in this area will have direct connecting water services to their stands. A total of 300 people from the area have been temporarily employed. Funding Municipal Infrastructure Grant (MIG) R 11,512,142 FBDM R 2,500,000 Housing Infrastructure Grant R 18,728,224 PHOKWANE PHOKWANE Upgrading of the wastewater treatment plant, Jan Kemp- dorp This project entailed the upgrading of the Jan Kempdorp Waste Water Treatment Works (WWTW), to a capacity of 2600m3/d (cubic meters per day). The existing WWTW were operating above the designed capacity and was not able to produce an effluent that complies with the standards set by the National Water Act. As an oxidation pond system is highly unlikely to produce effluent complying with the set standards, it was proposed that the WWTW be upgraded to a 2600m3/d activated sludge plant. The existing element of the WWTW could then be incorporated into the final design. A total of 19,771 residents from 4,249 stands of the Jan Kempdorp CBD and all the surrounding suburbs have benefited from this development. Impact of the project The aim of this project was to get the treatment plant functional again and to upgrade it to the sludge activated process in order to accommodate also the industrial effluent. A total of 70 people were employed through this project. Funding Municipal Infrastructure Grant (MIG) R20,994,071 FBDM (MIG) R1,960,078 Project description Capital Funding Provision of Water & Sanitation to R 2,500,000 200 Houses in Ikageng (Phase 2) Ikageng is a residential area of Ritchie, which forms part of the Sol Plaatje Municipal area. The project objective was for the construction of water and sanitation services within the suburb. The project outcome was to service 202 formal houses on the identified sites. The Ritchie community does experience water supply problems and the local authority is in the process of upgrading the bulk infrastructure to accommodate the present demand as well as the future demand for new developments. The estimated total population of the Ritchie area is 10,442 people. The beneficiaries of the proposed services are 1,313 people from 202 households. The works include the construction of a water reticulation network with metered stand pipes, the construction of a sewer connector service with sewer site connections, the construction of top structures and toilets as well as the construction of a sewer pump station. The FBDM contributed R2,300,000 for the 2008/09 Financial Year and R2,500,000 for the 2009/10 Financial Year. Sol Plaatje Municipality funded the rest from their MIG allocation. SOL PLAATJE DISTRICT MANAGEMENT AREA DISTRICT MANAGEMENT Project description Capital Funding Subsidies: Water in the DMA and other rural R 500,000 areas Subsidies:Sanitation in the DMA and other R 1,000,000 rural areas Development of cemetery in DMA R 100,000 Koopmansfontein: Construction of a Street R 350,000 Koopmansfontein / Transnet: Erection of R 200,000 Fence Water Services: Koopmansfontein R 16,000 Electricity Services: Koopmansfontein R 12,780 Refuse Removal Services: Koopmansfontein R 12,470 Sanitation Services: Koopmansfontein R 11,510 General maintenance to infrastructure at R 185,000 Koopmansfontein Koopmansfontein: Construction of Street This project was part of an agreement between Transnet and FBDM before the transfer of the land to FBDM. The project was advertised in February/March 2010, but the tenderers did not comply with the conditions of the tender. The project was then re-advertised, but the interest in the project was still not very good because of the size of the project (only 350m). The responsive bids were however evalu- ated and we are hoping to appoint a contractor within the 2009/2010 financial year. General maintenance to Infrastructure at Koopmansfontein The project entails renovations and repairs to the houses at Koopmansfontein before they are transferred to the beneficiaries. Subsidies Sanitation in the DMA and other rural areas The project was completed successfully. The health and hy- giene training formed part of project which was provided to all beneficiaries involved. 147 toilets were erected. DISTRICT MANAGEMENT AREA DISTRICT MANAGEMENT.
Load more

Recommended publications
  • Budget Speech 2013/2014
    [Type the document subtitle] CRYTAL ROBERTSON [Pick the date] [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] 2013 Budget Speech for Vote 5 MEC Dawid Rooi Budget Speech of the MEC of Roads and Public Works Honourable Dawid Rooi Honourable Speaker and Deputy Speaker of the Northern Cape Provincial Legislature Honourable Premier Mme Sylvia Lukas Members of the Executive Council Members of the Provincial Legislature Our esteemed District and Municipal Mayors Our Traditional and Religious Leaders The people of the Northern Cape, also known as the Province of Extremes Distinguished guest Members of the media Ladies and Gentlemen Fellow South African Ndiyanibulisa nonke Dumelang, molweni, good afternoon, goeie middag. It is with great respect that I stand here before you to bring honour and commemorate the 20th anniversary of the assassination of political activist and stalwart of the liberation struggle, Thembisile ‘Chris’ Hani - also the former General Secretary of the South African Communist Party and NEC member of the African National Congress (ANC). On this day I would like to dedicate my speech to a fallen hero who was described as a ‘selfless revolutionist’ who died for his political beliefs. Serious tensions followed after his assassination, with fears that the country would erupt into violence. Former President Nelson Rolihlahla Mandela addressed the nation appealing for a calm mood, I quote: “Tonight I am reaching out to every single South African, black and white, from the very depths of my being.
    [Show full text]
  • 38294 12-12 Roadcarrierp1 Layout 1
    Government Gazette Staatskoerant REPUBLIC OF SOUTH AFRICA REPUBLIEK VAN SUID-AFRIKA December Vol. 594 Pretoria, 12 2014 Desember No. 38294 PART 1 OF 3 N.B. The Government Printing Works will not be held responsible for the quality of “Hard Copies” or “Electronic Files” submitted for publication purposes AIDS HELPLINE: 0800-0123-22 Prevention is the cure 405217—A 38294—1 2 No. 38294 GOVERNMENT GAZETTE, 12 DECEMBER 2014 IMPORTANT NOTICE The Government Printing Works will not be held responsible for faxed documents not received due to errors on the fax machine or faxes received which are unclear or incomplete. Please be advised that an “OK” slip, received from a fax machine, will not be accepted as proof that documents were received by the GPW for printing. If documents are faxed to the GPW it will be the sender’s respon- sibility to phone and confirm that the documents were received in good order. Furthermore the Government Printing Works will also not be held responsible for cancellations and amendments which have not been done on original documents received from clients. CONTENTS INHOUD Page Gazette Bladsy Koerant No. No. No. No. No. No. Transport, Department of Vervoer, Departement van Cross Border Road Transport Agency: Oorgrenspadvervoeragentskap aansoek- Applications for permits:.......................... permitte: .................................................. Menlyn..................................................... 3 38294 Menlyn..................................................... 3 38294 Applications concerning Operating
    [Show full text]
  • Message from the Executive Mayor
    Official Newsletter for FBDM • Issue 27, November 2013 INSIDE THIS ISSUE Message from the Executive Mayor Foreword by the It is hard to believe it is that time of the 7.2 billion for land 1 Executive Mayor year again when families will be reunited acquisition. Since to celebrate Christmas and usher in the 1994 nearly 3 Million From the Municipal New Year together. 2013 has indeed been a hectares of land has Manager’s Desk 2 memorable year in many respects; amongst been redistributed to Oversight visit - the many memorable moments what more than 220 000 Parliamentary Human perhaps stands out is that this year marked beneficiaries through Settlements Committee 3 100 years since the enactment of the 1913 2 600 projects. Native Land Act. This and other The Executive Mayor 2013/14 budget 4 Ms Khadi Moloi The Act was a brutal piece of legislation good stories can be Celebrating Mandela passed by the apartheid government, which proudly told as the successes this country Day 5 facilitated the dispossession of natives from has achieved up to now, however a lot still their ancestral land and redistribute such needs to be done and we at Frances Baard Celebrating Woman’s amongst white colonialists. District Municipality are committed to make Day 6 our contribution to create more good stories As it would be expected, the Act had an for our people. Promoting tourism adverse effect on the socio-economic development through development of black people in this country. I want to thank the staff at FBDM for business plan However since the dawn of democracy the their dedication to serve our people, the competition 7 ANC led government has passed pieces of local municipalities and other spheres of legislation which sort to undo the damage government for their contributions to enable Fire engine to help done by the Native Land Act of 1913.
    [Show full text]
  • Vote 11 Department of Social Development
    Vote 11 Department of Social Development To be appropriated by Vote in 2017/18 R 818 612 000 Responsible MEC MEC for Social Development Administering Department Social Development Accounting Officer Head of Department: Department of Social Development 1. Overview Core functions and Responsibilities Department of Social Development (DSD) has the responsibility of leading in partnership with stakeholder’s outcome 13, by building an inclusive and responsive social protection system. As prescribed in the long-term vision of the National Development Plan (NDP) 2030, the social protection system has the ability to assist families to achieve the basic standard of living and making sure that no one slips below the minimum standard of living. In this regard, the department has identified in accordance with the NDP 2030 a targeted number of 13 334 zero income households to be migrated out of poverty over the next five years. The services provided by the department are statutory services, counseling services, therapeutic services, treatment services, after care services and institutionalized services such as support groups with children and parents. The implementation and outcome of the service delivery goals are guided by the mandate of the department namely: To build an inclusive and responsive social protection system. To reform social welfare services as outlined in the Medium Term Strategic Framework 2014-2019, To provide access to quality Early Childhood Development (ECD) services and strengthen community development interventions as the three sub-outcomes to be achieved through expanding service provision to the vulnerable groups, whilst creating support networks through service provision to respond to the needs of each vulnerable group e.g.
    [Show full text]
  • Northern Cape Provincial Administration: Department
    1 NORTHERN CAPE PROVINCIAL ADMINISTRATION: DEPARTMENT OF ROADS AND PUBLIC WORKS LINE FUNCTIONS FILING SYSTEM A) GENERAL INSTRUCTIONS B) LIST OF MAIN SERIES C) NUMERICAL CLASSIFICATION D) ANNEXURE A: LIST OF EXISTING CONTRACTS E) ANNEXURE B: MUNICIPALITIES F) ANNEXURE C: DISTRICT COUNCILS LLIASSEER.DOC 2 GENERAL INSTRUCTIONS TO THE FILING SYSTEM NAME OF OFFICE 1. THIS FILING SYSTEM IS FOR THE USE OF THE DEPARTMENT OF TRANSPORT, ROADS AND PUBLIC WORKS IN THE NORTHERN CAPE PROVINCIAL ADMINISTRATION AND IT MAY NOT BE APPLIED TO ANY OTHER OFFICE/S WITHOUT THE PRIOR APPROVAL OF THE PROVINCIAL ARCHIVIST. REPORTING 2. ALL REVISIONS AND ADDITIONS (THE OMISSION OR INSERTION OF AN UNDERLINING IS A REVISION AS WELL) SHOULD BE SUBMITTED REGULARLY TO THE PROVINCIAL ARCHIVIST FOR NOTIFICATION AND FORMAL APPROVAL. IN CASES WHERE THE REVISIONS/ADDITIONS ARE CIRCULATED BY MEANS OF CIRCULAR MINUTES, A COPY THEREOF MUST BE FORWARDED TO THE PROVINCIAL ARCHIVIST BEFOREHAND FOR APPROVAL. FOR EASY REFERENCE AND EFFECTIVE CONTROL, THE NOTIFICATIONS SHOULD BE NUMBERED EACH YEAR STARTING AT NUMBER ONE, EG. 1/2001, 2/2001, ETC. (FOR UNCLASSIFIED CORRESPONDENCE, SEE PAR. 15 OF THESE INSTRUCTIONS) MANAGEMENT OF SYSTEM 3. MANAGEMENT OF THE SYSTEM IS ASSIGNED TO THE RECORDS MANAGER. NO REVISIONS/ADDITIONS TO THE SYSTEM MAY BE MADE WITHOUT THE PRIOR APPROVAL OF THE PROVINCIAL ARCHIVIST AND THIS OFFICIAL. FURTHER DUTIES OF THIS OFFICIAL COMPRISE INTER ALIA THE FOLLOWING: A) HE/SHE MUST SCRUTINISE THE DAILY FILES REGULARLY TO ENSURE THAT ALL CORRESPONDENCE IS DEALT WITH ON THE CORRECT FILES. B) HE/SHE MUST ENSURE THAT PARAGRAPHS 5 AND 6 OF THESE INSTRUCTIONS ARE STRICTLY ADHERED TO BY SCRUTINISING THE RELEVANT FILES REGULARLY TO ENSURE THAT THEY ARE USED CORRECTLY.
    [Show full text]
  • Final Environmental Impact Report: EIA for the Proposed Upgrade of the Transnet Railway Line Between Hotazel and the Port of Ngqura
    Final Environmental Impact Report EIA for the Proposed Upgrade of the Transnet Railway Line between Hotazel and the Port of Ngqura Volume 1 – Environmental Impact Report July 2009 www.erm.com Delivering sustainable solutions in a more competitive world HMGJV Final Environmental Impact Report: EIA for the proposed upgrade of the Transnet railway line between Hotazel and the Port of Ngqura July 2009 Reference 0085088 Prepared by: ERM Southern Africa For and on behalf of Environmental Resources Management Approved by: Stuart Heather-Clark _______ Signed: Position: Partner ________________________ Date: 17 July 2009 _______________________ This report has been prepared by Environmental Resou rces Management the trading name of Environmental Resources Management Southern Africa Limited, with all reasonable skill, care and diligence within the terms of the Contract with the client, incorporating our General Terms and Conditions of Business and taking account of the resources devoted to it by agreement with the client. We disclaim any responsibility to the client and others in respect of any matters outside the scope of the above. This report is confidential to the client and we accept no responsibility of whatsoever nature to third parties to whom this report, or any part thereof, is made known. Any such party relies on the report at their own risk. Details of the Environmental Assessment Practitioners Name Muller Coetzee Responsibility Partner in-charge Degree MSc (Geography) – UNISA, 1987 Professional registration Member of SAICE (Civil Engineering) EIA experience in years 25 years Experience Muller Coetzee is a Technical Director within the Impact Assessment and Planning team at ERM Southern Africa based in Cape Town.
    [Show full text]
  • Re Bua Mmogo, Issue No 28
    Official Newsletter for FBDM • Issue 28, June 2014 Message from the Executive Mayor INSIDE THIS ISSUE Greetings to you, all the lovely residents of our district can indeed the beautiful Frances Baard district. This say theirs is a better Foreword by the quarter marks one the best highlights of my area to live in than 1 Executive Mayor tenure as both a councillor and Executive it was 20 years ago. Mayor in the district municipality. What On 7 May 2014, the From the Municipal makes this quarter to stand out is the people of this district, Manager’s Desk 2 fact that we concluded one of the most together with all Koopmansfontein fulfilling projects we have ever undertaken South Africans, went community receives as a municipality, the Koopmansfontein to the polls to elect the The Executive Mayor long awaited title township establishment project. 5th democratically Ms Khadi Moloi 3 elected national and deeds The late eighties saw a massive disinvestment provincial governments. The elections went in railway as a means of transport in South 2014/15 financial year ahead without any reported incidents of crime 4 Africa. This resulted in many “railway budget related to the elections in our district. For that station towns” such as Koopmansfontein I would like to thank all political parties that turning into ghost towns, forcing its people to Groundwater source participated, as well as the SAPS, IEC and all found for Ganspan 5 migrate to neighbouring towns and cities due other stakeholders for their effort in ensuring to economic pressure. Instead of allowing peaceful elections.
    [Show full text]
  • Budget Vote 2021/22
    BUDGET VOTE SPEECH BY THE MEC ROADS AND PUBLIC WORKS, MS. BFP MAKATONG (MPL), TO THE NORTHERN CAPE PROVINCIAL LEGISLATURE ON 15 JUNE 2021 Honourable Speaker Honourable Deputy Speaker Honourable Premier Honourable Members of the Provincial Executive Council Honourable Members of the Provincial Legislature Executive Mayors, Municipal Mayors and Councillors The Director-General Heads of Departments Ladies and gentlemen. INTRODUCTION Honourable Speaker, it is my distinct honour to address this house on this noble task of tabling the budget vote for the 2021/2022 financial year. This budget is tabled while the world is reeling from the fatal and devastating effects of COVID-19 and we are also in the month of the Youth, a dedicated date on our calendar that speaks to our shared heritage. Youth Month is a singular and most symbolic period in our psyche as a nation that signifies the depth of our people’s commitment in remembering the gallant fight waged by the Youth during the years of oppression and struggle against a regime that envisioned South Africa through the narrow lens of race differences. Therefore, the nationwide protest of young people that gave birth to the 1976 June 16 uprising was a culmination of decades of struggle against an inhumane system designed on the prescripts of separate development on the basis of race. We would therefore like to honour the sacrificed lives of those brave young souls who dared to challenge the brutal and murderous apartheid state machinery. 1 Honourable Speaker, this is also the year where we celebrate the life of Charlotte Maxeke, an activist, one of the first Black women graduates in South Africa and one of the first Black South Africans to fight for freedom from exploitative and social conditions of African women.
    [Show full text]
  • Frances Baard District Municipality
    FRANCES BAARD DISTRICT MUNICIPALITY REVIEWED ENVIRONMENTAL MANAGEMENT FRAMEWORK DRAFT July 2019 TITLE AND APPROVAL PAGE Frances Baard District Municipality Project Name: Reviewed Environmental Management Framework Authority Reference: N/A Report Status Draft Client: Prepared By: Nemai Consulting +27 11 781 1730 147 Bram Fischer Drive, +27 11 781 1731 FERNDALE, 2194 [email protected] PO Box 1673, SUNNINGHILL, www.nemai.co.za 2157 Report Reference: 10692–20190717 R-PRO-REP|20150514 Authorisation Name Date Author: D. Henning 17 July 2019 Reviewed By: N. Naidoo 17 July 2019 This Document is Confidential Intellectual Property of Nemai Consulting C.C. © copyright and all other rights reserved by Nemai Consulting C.C. This document may only be used for its intended purpose Frances Baard District Municipality Reviewed EMF (Draft) AMENDMENTS PAGE Amendment Date: Nature of Amendment Number: 17/07/2019 First Version for Public Review 0 Frances Baard District Municipality Reviewed EMF (Draft) EXECUTIVE SUMMARY A. INTRODUCTION An Environmental Management Framework includes a framework of spatially represented information connected to significant environmental (i.e. ecological, social and economic) parameters. It is one of the key instruments used in strategic environmental planning. In its formal context, the Environmental Management Framework that is adopted by the Minister or Member of the Executive Council will be taken into consideration when reviewing an application for environmental authorisation following the completion of an Environmental Impact Assessment, where the proposed development is contemplated within the areas to which the EMF applies The Frances Baard District Municipality identified the need to review its Environmental Management Framework that was developed in 2010.
    [Show full text]
  • 35835 2-11 Roadcarrierp P1 Layout 1
    Government Gazette Staatskoerant REPUBLIC OF SOUTH AFRICA REPUBLIEK VAN SUID-AFRIKA Vol. 569 Pretoria, 2 November 2012 No. 35835 PART 1 OF 5 N.B. The Government Printing Works will not be held responsible for the quality of “Hard Copies” or “Electronic Files” submitted for publication purposes AIDS HELPLINE: 0800-0123-22 Prevention is the cure 201050—A 35835—1 2 No. 35835 GOVERNMENT GAZETTE, 2 NOVEMBER 2012 IMPORTANT NOTICE The Government Printing Works will not be held responsible for faxed documents not received due to errors on the fax machine or faxes received which are unclear or incomplete. Please be advised that an “OK” slip, received from a fax machine, will not be accepted as proof that documents were received by the GPW for printing. If documents are faxed to the GPW it will be the senderʼs respon- sibility to phone and confirm that the documents were received in good order. Furthermore the Government Printing Works will also not be held responsible for cancellations and amendments which have not been done on original documents received from clients. CONTENTS INHOUD Page Gazette Bladsy Koerant No. No. No. No. No. No. Transport, Department of Vervoer, Departement van Cross Border Road Transport Agency: Oorgrenspadvervoeragentskap aansoek- Applications for permits:.......................... permitte: .................................................. Menlyn..................................................... 3 35835 Menlyn..................................................... 3 35835 Applications concerning Operating Aansoeke
    [Show full text]
  • Landuse Survey
    FRANCES BAARD DISTRI CT MUNI C IPALIT Y INVITATION TO BID BID 11/19: LAND USE SURVEY FOR DIKGATLONG MUNICIPALITY Frances Baard District Municipality (FBDM) hereby invites qualified service providers to submit proposals for the above-mentioned project. This bid will be evaluated in terms of the 80/20 preference point system as prescribed in the Preferential Procurement Regulations, 2017 pertaining to the PPPF Act (No 5 of 2000) and the Supply Chain Management Policy of Frances Baard District Municipality. FBDM is not bound to accept the lowest bid. FBDM reserves the right to partial acceptance of one or more bids. The closing date for submissions is 09 December 2019 at 12h00. Bids will be opened in public immediately after the stated closing time. Proposals should be clearly marked: BID 11/19: LAND USE SURVEY FOR DIKGATLONG MUNICIPALITY and submitted to The Municipal Manager, Frances Baard District Municipality, Private Bag X 6088 Kimberly, 8300, or hand delivered to the Frances Baard District Offices: 51 Drakensberg Avenue, Carters Glen, Kimberley (for attention Mr. P. Souden). Bid documents are obtainable at FBDM’s offices during working hours or on the FBDM Website (www.francesbaard.gov.za). Enquiries on technicalities may be directed to Mr. M. Makinta at tel. (053) 838 0911 and for supply chain matters to Mr. E. Tlhageng at tel. (053) 838 0946 during office hours. If no response is received in ninety (90) days after the closing date, consider your proposal unsuccessful. MUNICIPAL MANAGER Ms. M. Bogatsu FRANCES BAARD DISTRICT MUNICIPALITY INVITATION TO BID BID 11/19: LAND USE SURVEY FOR DIKGATLONG MUNICIPALITY BIDDER: .............................................
    [Show full text]
  • Annual Report for 2013/14 Financial Year - Vote 25: Department of Police
    ANNUAL REPORT FOR 2013/14 FINANCIAL YEAR - VOTE 25: DEPARTMENT OF POLICE PART B: PERFORMANCE INFORMATION SOUTH AFRICAN POLICE SERVICE 37 ANNUAL REPORT FOR 2013/14 FINANCIAL YEAR - VOTE 25: DEPARTMENT OF POLICE 1. AUDITOR GENERAL’S REPORT: PREDETERMINED OBJECTIVES Refer to page 276 to 280 of the Report of the Auditor-General, published as Part E: Financial Information. 2. OVERVIEW OF DEPARTMENTAL PERFORMANCE 2.1 Service Delivery AND Organisational ENVIRONMENT The SAPS has conceptualised “frontline service delivery” in the context of the Constitutional requirement as per Section 205, the Basic Values and Principles Governing Public Administration as per Section 195 of the Constitution; Outcome 12 of the Medium Term Strategic Framework: An efficient, effective and development-orientated public service: Service delivery focusing on quality and access; and the White Paper on Transforming Public Service Delivery. Furthermore, the Minister of Police had declared 2013/14 “the year of the frontline office”, which provided the catalyst for this conceptualisation. The Minister’s engagement with SAPS management prompted an analysis of service delivery in the context of the four dimensions identified as being fundamental to frontline service delivery, namely the individual as a SAPS employee; the physical touch points from which our services are provided; the quality of the service provided; and the extent to which we engage with and involve our communities in the provision of our policing service. The conceptualisation of frontline service delivery necessitated a clear understating of the primary interface between the SAPS and the beneficiaries of its services, the citizens of this country. The SAPS, like all government departments, comprises two fundamental types of frontline service delivery points, namely the front office and the back office.
    [Show full text]