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Demand for Accident and Emergency Services During Public Holidays

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Demand for Accident and Emergency Services During Public Holidays Legislative Council Secretariat IN 1 / 96-97 INFORMATION NOTE Demand for Accident and Emergency Services During Public Holidays Demand in 1992-96 1. There are 14 public hospitals1 in Hong Kong offering free Accident and Emergency 2 (A & E ) all the year round. Table 1 and Figure 1 show that the demand for A & E services has been growing in the past five years. Table 1:Total A&E Attendance 1992 - 1996 Fig. 1 - Total No. of A & E Attendance, 92-96 ( '000) 92/93 93/94 94/95 95/96 2000 Total No. of 1800 A & E 1,378,181 1,466,482 1,716,559 1,960,001 attendance 1600 Change in % 1400 over the n.a. 6.41% 17.05% 14.18% 1200 previous year 92/93 93/94 94/95 95/96 n.a. = not available Source of Table 1 and Fig. 1 : Hospital Authority Demand During Public Holidays 2. During public or extended holidays, the number of A & E attendance is higher. Figs. 2 to 5 show the average number of A & E attendance per hospital during different public holidays and normal periods. The figures illustrate that on average, A & E attendance during public holidays is 13% higher than that of a normal day. Fig.2 - Average A&E Attendance Per Hospital during Fig. 3 - Average A&E Attendance Per Hospital during Christmas, 95 Chinese New Year, 96 440 510 420 470 Ave. A&E 400 Ave. A&E 430 attendance, 1-21 Feb. 96 380 Attendance, No. of Attendance 1-26 Dec. 95 390 No. of Attendance 360 350 24.12.95 25.12.95 26.12.95 18.02.96 19.02.96 20.02.96 21.02.96 Fig. 4 - Average A&E Attendance Per Hospital during Fig. 5 - Average A&E Attendance Per Hospital during Mid- Liberation Day Holiday, 96 Autumn Festival, 96 500 500 480 450 460 Average A&E attendance Ave. A&E 1-30 Sep, 96 440 Attendance, 400 No. of Attendance 420 1-23 Aug. 96 No.of Attendance 400 350 24.08.96 25.08.96 26.08.96 28.09.96 29.09.96 Source of Figs. 2-5: Hospital Authority Effect of Charges 1 The Hong Kong Eye Hospital also has Accident and Emergency Services but the services are confined to eye emergencies only so its service usage is disregarded throughout this fact sheet. 2 There is an additional public hospital, the United Christian Hospital, which charges $37 per patient who seeks A & E treatment. Research and Library Services Division page 1 Legislative Council Secretariat IN 1 / 96-97 3. There is no evidence to show that charges on A & E services will affect the demand. Table 2 shows the % increase of the number of A & E attendance of different hospitals during different holidays over normal days. The findings show that the increase of A & E attendance ranged from 7.5-21%. Although the UCH charges $37 per A & E treatment, its average increase during the holidays over the normal days is found to be within the range. Therefore, it fails to conclude that the charges of $37 will affect the demand for A & E services. Table 2:% Increase of Number of A & E Attendance of Different Hospitals During Different Holidays Over Normal Days UCH CMC FLH PWH PYN QEH TSK Easter, 95 35% 30% 18% 18% 21% 11% 24% Christmas, 95 13% 13% 22% 14% 14% 0% 9% New Year, 96 2% 13% 11% 10% 8% 5% 12% Lunar New Year, 96 9% -0.4% 17% 5% 15% 2% -10% Easter, 96 14% 31% 25% 16% 30% 17% 14% Liberation Day, 96 12% 16% 35% 10% 19% 10% 18% Average Increase 14% 17.1% 21% 12% 18% 7.5% 11% Remarks: UCH = United Christian Hospital, CMC = Caritas Medical Center, FLH = Fanling Hospital, PWH = Prince of Wales Hospital, PYN = Pamela Youde Nethersole Eastern Hospital, QEH = Queen Elizabeth Hospital, TSK = Tang Shiu Kin Hospital Source: Hospital Authority Attendances by Triage Category Fig. 6 - Attendances by Triage Category 4. The Hospital Authority classifies A & E attendances into 4 50% categories, namely, emergency, urgent, semi-urgent and non-urgent. 40% The categorization is determined by a nurse during registration of the patient. Fig. 6 shows that in a 2-week sample survey conducted in 30% 1996, less than 2% attendances belonged to emergencies. Around 20% 20% were urgent cases whereas the majority (over 70%) of A & E 10% attendances were semi-urgent or non-urgent cases. 0% Emergency Urgent Semi-Urgent Non-Urgent Categories Source: Hospital Authority Fig.7 - Average Patients Waiting Time From Waiting Time Registration to First Doctor 100% 5. The Hospital Authority in 1993 has adopted a performance 80% target of an average waiting time per A & E attendance to be within 30 60% minutes. Fig. 7 shows the average waiting time of patients from 40% registration to first doctor in a 2-week sample survey of different 20% hospitals in 1996. It is noted that around 45-92% of patients were seen 0% by first doctor within 30 minutes upon arrival and the longest waiting <15 <45 <90 <150 <240 time was not more than 4 hours. Waiting Time (min) Source: Hospital Authority Fig.8 - Mean Hourly Attendance Distribution Hourly Attendance Distribution 7% 6% 6. Fig. 8 shows the mean hourly attendance distribution of 8 different 5% A & E hospitals. It can be seen from the figure that there are 3 peaks of A & 4% 3% E attendances during a normal day. The first peak is in the morning from 9- Attendance 10a.m., the second peak is from 2-4p.m. and the third and also the highest 2% peak is from 8-10p.m. 1% 0% 0 2 4 6 8 10121416182022 Prepared by Eva Liu, Elyssa Wong Hours of the day Tel: 2869-7735 November 1996 Research and Library Services Division page 2.
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