AUGUST 13, 2013 Page 1 of 16 11 C.14 - CW INFO

July 2013

Physiotherapy Funding Reform Upcoming Events The government has held firm to its August 1 implementation date for changes to Administrator Leadership Program publicly-funded physiotherapy (PT). This is despite strong push back from the (Fall) Designated Physiotherapy Clinics Association (DPCA), including an application to October 20-25, 2013 the court on July 24 to delay implementation for 45 days. That application has Novotel Hotel, North York resulted in a Court Order to extend PT OHIP billing privileges to August 21, 2013.

Consent & Capacity Workshop Fall 2013 OANHSS has continued its efforts to support members in the transition and ensure Details coming soon! that we are part of the Ministry’s implementation discussions. Staff and member representatives (Lawrence Grant of the Glebe Centre and Astrida Plorins from Ethical Dilemmas Webinar Summer 2013 & Fall 2013 Cardinal Ambrozic Houses of Providence) participated in recent meetings on the Details coming soon! draft funding policy underlying the new physiotherapy funding model. The Ministry has since communicated the funding policy to homes. Despite the Court Behavioural Supports Order, new funding will flow on a monthly basis and homes will receive the Workshop September 2013 amount reflected in their August payment notice on, or around, August 22. Our Details coming soon! understanding from the Ministry is that homes and PTs will have the option of either billing OHIP for PT services or following through with the new funding Palliative Care & End of Life Care model. Workshop November 2013 Details coming soon! We have also raised questions and concerns in meetings with the ADM, including those related to the implications of the PT funding changes on the Assistive See page 14 for more details on events Devices Program (ADP). The Ministry is preparing a memo for homes clarifying or visit the Education section of the who pays what for assistive device assessments and purchases within long term OANHSS website. care homes.

We will continue to keep members updated on developments.

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Government Relations LTC Task Force Sets 2013-14 Priorities Amendment to Allow Nursing Students

The LTC Task Force on Resident Care and Safety met to Administer Drugs is in Effect recently to review the work plan for year two (April This month OANHSS shared with members that we 2013 to March 2014) and approve priority activities. successfully advocated for changes to the Regulation The 18 actions identified in the initial Task Force Action under the LTCHA so that nursing students in long term Plan are significant and extensive and the 11 assigned care are able to administer medication under the to the sector cover a broad range of topics including supervision of a RN or RPN. The amendment to the indicators, resident and family surveys, leadership Regulation that allows this came into effect on July 19. development, and staff training, among others. OANHSS is pleased that the Ministry quickly responded In considering how to advance the plan, it was agreed to the sector’s concerns by introducing the amendment, that the best approach in terms of effectiveness and which means that nursing students in long term care time/resource availability would be to target a few are afforded a full clinical experience (as is provided in specific priorities each year. other sectors) with appropriate oversight and supervision. The approved actions for 2013-2014 include furthering previous work on promoting the sector’s commitment The amended provisions allow nursing students to to resident care and safety; best practices for engaging administer medication if certain conditions are met, residents and families in quality improvement being: committees in long term care homes; calling on the Ministry to follow through on its commitment to work (a) The nursing student has received education or with the sector to develop suitable indicators to reflect training about the administration of drugs as part abuse, neglect and resident quality of life; and of a nursing educational program; strengthening sector capacity and leadership in managing responsive/mental health behaviours. These (b) The nursing student has been trained by a were selected based on the current environment member of the registered nursing staff in the including incidents that have continued to draw written policies and protocols for the long term attention to the need to improve resident care and care home’s medication management system safety and, in particular, to provide more support to referred to in subsection 114 (2) of the homes and staff to appropriately manage responsive Regulation; behaviours. (c) The member of the home’s registered nursing The Task Force issued its first progress report in January staff, who is permitting the administration, is and the next public update on work to date will be satisfied that the nursing student can safely released later this summer. administer drugs; and,

(d) The nursing student administers drugs under the supervision of the member of the home’s registered nursing staff.

In addition, the nursing student must be working in the long term care home pursuant to an agreement between the home and the nursing education program.

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Government Relations eReferral Agreements Under Review OANHSS reiterated its position that none of the suggested revenue generation opportunities would be The Community Integration Information Management enough to cover the construction per diem funding gap. and Network Services Agreement (NSA) and the As well, most would not be viable for a variety of Community Integration Data Sharing Agreements (DSA) reasons including space limitations, lack of critical are being revised and potentially amended. Both of mass, and implications for chartable tax status. these agreements, currently rolling out in some CCACs, will allow for the implementation of eReferrals from Following the focus group discussions, Deloitte expects CCACs into LTC and CSS. to submit an interim report to the Ministry by mid-August. After which, they will conduct follow-up The OACCAC has distributed for feedback a revised interviews with selected stakeholders with a final report DSA and NSA. Draft revisions have been made to the to the Ministry by mid-September. agreements based on input from OANHSS and other associations as well as from organizations that refused LTC to Participate in IAR to sign the original agreements. Further to OANHSS’ previous communication to OANHSS will be reviewing the revised agreements and members, the MOHLTC has now issued a memo to will be providing comments back to the OACCAC based providers requiring long term care home participation in on input from members for the July 31 deadline. Our the Integrated Assessment Record (IAR) Project. understanding is that another draft will be circulated Specifically, the Ministry will require that all long term for approval in early August. care homes submit their RAI-MDS 2.0 data to IAR in order to comply with the reporting requirements of the For further information or to provide comments on the LTCHA. The Ministry states in the memo that a separate revised agreements, please contact Jeffrey Graham, communication will be sent to homes identifying and Director of Public Policy (ext. 237). confirming this requirement.

Redevelopment Consultation To date, over 50 long term care homes have completed the IAR implementation and another 80 are in the final OANHSS participated in a focus group consultation on stages of implementation. revenue generation opportunities for redeveloping long term care homes. This was part of a consultation that OANHSS is looking to host a member webinar with the Deloitte is conducting with the long term care sector IAR implementation team to provide a high-level and the lending community, which aims to identify and overview of the program and to seek clarification or recommend alternative revenue sources for homes to raise any concerns with the implementation of the use toward redevelopment. program prior to a more formal introduction by LHINs. Further details will be provided. Four revenue generating opportunities were presented for discussion including:

 Co-locating programs and services in long term care homes with program funding from the Ministry, such as palliative care, or convalescent care beds; and

 leasing, housing or commercial opportunities.

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Government Relations

OANHSS Participates on Rehabilitative  Musculoskeletal disorders (MSDs) Care Alliance Steering Committee  Slips, trips and falls  Machinery-related incidents

OANHSS was invited to participate on the  Motor vehicle incidents Rehabilitative Care Alliance Steering Committee. This task-oriented group with representation from all LHINs, The Ministry will also be giving priority to vulnerable the long term care sector (OANHSS, OLTCA), the workers and small businesses. MOHLTC, health care providers and clinical experts has an ambitious work plan over two years to address four To help ensure compliance with the Occupational key initiatives: Health and Safety Act (OHSA), enforcement blitzes will take place in the health care sector in the coming  Develop standardized definitions that describe rehabilitative care resources across the months that focus on the following: continuum including a system-wide assess and restore approach.  New and Young Workers – Currently underway until August 31.  Develop a cross-continuum rehabilitative care approach, including best practice guidelines, for  MSD – September and October 2013. frail senior/medically complex populations.  Hazardous Drugs and Waste Management – November and December 2013.  Develop a comprehensive, standardized minimum dataset for Ministry-funded outpatient/ ambulatory rehabilitative programs. Similar plans have also been developed for other sectors, including industrial, construction, and mining,  Develop a standardized rehabilitative care capacity planning and evaluation toolkit. and are done on an annual basis. Work-groups will be established for the purposes of making progress on each initiative. Additional details are included in the Steering Committee Communiqué.

There are work groups being formed to advance the work of the above-noted four priorities. OANHSS is represented on the Steering Committee by Kathryn You can now purchase archived Pilkington, Director of Professional Services and Health sessions of OANHSS webinars in CD format through Policy. our website.

TOPICS INCLUDE: MOL – Enforcement Plan for Health  Human Resources Law: The Year Care Sector in Review  BSO Capacity Building Tools The Minister of Labour has released the 2013-14  Procurement in Long Term Care Health Care Sector Plan. The plan outlines the  Governance and Members' Rights: Ministry’s enforcement plans that focus on hazards Implications of New Federal and Provincial specific to the health care sector. The plan also Not-for-Profit Legislation describes what inspectors will be looking for during an inspection. To order, visit our publications page or contact Diana Zampolin at (905) 851-8821 ext. 231 or For 2013-14 the MOL will focus its health and safety [email protected] planning on four key areas: 4 www.oanhss.org Action Update AUGUST 13, 2013 Page 5 of 16 11 C.14 - CW INFO

Government Relations

Collective Bargaining Highlights  Non-Emergency Medical Transfer Regulation The Annual Report also highlighted the delay in the The Ministry of Labour’s monthly report of collective government’s progress in regulating non-emergency bargaining highlights indicates that in the month of medical transportation services. The media has since May, of the 75 collective agreements that were reported Minister Matthews responding that “we will ratified, the overall annual increase in base wage rates be seeing regulation in the coming months” in reaction was 2.2%, a decrease from 2.3% in April. As well the to the Ombudsman’s criticism. report indicated that in the public sector, 45 agreements were settled with an annual base wage Attention on this issue originated in 2011 when the increase of 1.9%, unchanged from April. Ombudsman conducted an investigation of non-emergency medical transportation services. His Ombudsman Releases Annual Report investigation, which OANHSS participated in, focused

The provincial Ombudsman released his Annual Report primarily on maintenance, staff training, and infection which highlights the status of investigations and control. The Ombudsman shared a working draft of his reports from over the past year. The Ombudsman used findings with the government, and shortly afterward the opportunity to repeat his call for the need for the government announced that it would introduce oversight into the MUSH sector – municipalities, legislation to regulate the industry. universities, school boards, and hospitals, as well as long term care homes and other publicly funded Last summer, the MOHLTC conducted a preliminary organizations. consultation on a draft policy framework for potential legislation and OANHSS submitted comments. The report indicated that the Ombudsman received over However, legislation still has not been introduced. The 2,500 complaints relating to MUSH sector Ombudsman indicated that his initial report on the organizations, 70 of which were concerning the long industry (which was never publicly released) uncovered term care sector. However, the Ombudsman’s office serious problems and criticized the government for not could only refer the complaints, rather than investigate moving forward more expeditiously with legislation. them on their own.  LTC ACTION Line Earlier this year, OANHSS met with the Deputy Also relevant to our sector was the Ombudsman’s Ombudsman and the Director of the Special potential concern with the government’s LTC ACTION Ombudsman's Response Team (SORT) to discuss the Line, which receives concerns about care and services potential expansion of the Ombudsman’s investigative provided by long term care homes and/or CCACs. The authority into long term care homes. While there was Ombudsman reported that due to computer system an indication from former Premier Dalton McGuinty of problems, there were 260 calls made to the helpline interest in expanding the Ombudsman’s investigative that were not acted on or followed up with. authority, Premier has indicated that her government has no intention to do so; however, The report indicated that the Ministry (Government health and long term care minister, , was Services and Health and Long-Term Care) would look later quoted as saying she “wouldn’t close the door on into the matter, attempt to follow up on any of the the Ombudsman” as a means of addressing complaints non-responded calls, and update the Ombudsman on in the long term care system. their progress.

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Government Relations By-Elections Called for August 1

Premier Kathleen Wynne has called by-elections to take place on August 1 for five ridings recently vacated by former Liberal Cabinet Ministers and MPPs.

By-elections will take place in: Watch Your Inbox for the  Etobicoke-Lakeshore (formerly held by Minister of Member Community Digest Education )

 London West (formerly held by Attorney General Sent every Monday, the Member Community Chris Bentley) Digest is OANHSS’ newest e-Bulletin for full  Ottawa South (formerly held by Premier Dalton members. It provides highlights of activity on the McGuinty) forums and in the library of the OANHSS Member  Scarborough-Guildwood (formerly held by Community and offers helpful tips on how to use Minister of Consumer Services Margarett Best) the Community’s many tools to connect,  Windsor-Tecumseh (formerly held by Minister of collaborate and share with peers. For more Finance ) information, please contact Chris Noone, Manager of Communications and Member Services, at Regardless of the by-election results, the Liberals will [email protected]. still remain the governing party.

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Government Relations

Long Term Financing for Ontario’s non-profit long term care providers, a sector that provides communities with equitable access to quality Long Term Care long term care accommodations. To date, IO has Infrastructure Ontario helps finance 25 long term advanced more than $210 million in support of long term care projects care home development, providing financing for 25 projects for 22 different clients. By Jennifer Hart, Infrastructure Ontario

Infrastructure Ontario (IO) is a Crown corporation focused Eligible long term care home projects include:

on modernizing and financing public infrastructure  the construction or renovation of facilities throughout Ontario. Since 2003, IO’s Loan Program has  bed redevelopment projects provided eligible public sector borrowers with long term,  accessibility improvements affordable financing for key acquisitions and to build and  energy efficiency projects (windows, doors, lighting, renew public assets. IO has supported the development of etc.) more than $10 billion in local infrastructure projects. From  vehicles and maintenance equipment the construction of roads, bridges, recreation complexes,  water, hydro, HVAC and communications systems affordable housing and power generation projects, to the acquisition and installation of assets such as fire trucks, Infrastructure Ontario’s Loan Program provides low-cost, smart meters and LED street lighting, the Loan Program long term financing alternatives for non-profit long term has successfully helped clients move projects ahead in a care providers. Financing terms are designed to match the more efficient manner. useful life of an asset–—rates are locked in for up to 25 years—without any additional fees or commissions. In 2006, the Loan Program was expanded to include

Loan Client Profile: Chester Village Clients like The Broadview Foundation recognize the value in IO’s longer terms and fixed interest rates, which helped In 2008, IO partnered with The Broadview Foundation to to accelerate facility improvements. finance their Chester Village long term care home in Toronto’s Danforth community. The Broadview Foundation Some of the benefits of IO financing for non-profit sought to update and expand the non-profit home in long term care providers include: response to the Ontario Ministry of Health and Long-Term Care’s program to provide 20,000 additional long term  Long term rate certainty care beds and rebuild older existing homes. The  affordable all-in blended rates organization received many generous donations for the  no extra fees or commissions $31.1 million project and then secured a $25 million  convenient online application 25-year loan to help see the project through to completion. Infrastructure Ontario’s Loan Program helps promote the development of modern and efficient infrastructure, Now complete, the new state-of-the-art facility features a establishing strong economies, prosperous communities, modern curved design. Its open concept draws on the light and healthy environments across the province. To date, IO from large windows to create a warm, relaxing home-like has advanced more than $210 million in support of environment. The new building provides 203 beds (an long term care home development. addition of 29 beds) in spacious private and semi-private rooms. The complex also contains a newly landscaped IO’s rates are regularly updated and posted on its website. garden, a large auditorium for special events, a stunning For more information, visit the IO website.

chapel with stained glass windows, and secure plexi-glass enclosed balconies.

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News from the Centres for Learning, Research and Innovation in Long-Term Care

In 2011, the Ministry of Health and Long-Term Care developed the Ontario Centres for Learning, Research and Innovation (CLRI) in Long-Term Care located at Bruyère, Baycrest and Schlegel. The Ontario CLRIs will contribute toward enhancing the quality of care in the long-term care sector through education, research, innovation, evidence-based service delivery and knowledge transfer; and by facilitating collaboration between researchers, educators, LTC home personnel and other practitioners in the development, adoption and continuous improvement of evidence-based practices that increase efficiency, effectiveness, sustainability and quality of care. A regular feature of Action Update will be an update on the initiatives of the three CLRIs.

Save the Date Walk with Me … Changing the Culture of Aging Together Inaugural Canadian Conference on Culture Change March 24 & 25, 2014

Join together with elders, their about how to support culture change Centres for Learning, Research and families, researchers, service in Canada. There are many exciting Innovation in Long-Term Care providers and policy makers to learn initiatives and projects underway in (Baycrest, Bruyère and Schlegel). with and from each other. Canada that are shifting, in significant and positive ways, the If you are interested in attending, The Ontario Centres for Learning, culture of aging and long-term care. mark the date in your calendars. To Research and Innovation in “Walk with me...changing the receive email updates about the Long-Term Care will host this culture of aging together” aims to conference, send a request contact conference, led by the Schlegel accelerate and give profile to this Hilary Dunn at (519) 571-1873 x Centre. The purpose of this social movement. 126. inaugural conference is to bring diverse stakeholders together to The conference will showcase and learn with and from each other disseminate the work of the Ontario

OANHSS Staff Contacts

Looking for information on a specific topic? Use the following staff list to contact the appropriate person:

Government Relations Donna Rubin ext. 230 [email protected] LTC Homes Legislation & Policy Kathryn Pilkington ext. 244 [email protected] Professional Care Team/Resident Care Kathryn Pilkington ext. 244 [email protected] Financial Policy Dan Buchanan ext. 229 [email protected] Public Policy Jeffrey Graham ext. 237 [email protected] Benchmarking Dan Buchanan ext. 229 [email protected] Communications/Media Relations Debbie Humphreys ext. 233 [email protected] Housing/Supportive Housing Jeffrey Graham ext. 237 [email protected] Member Services/Programs Chris Noone ext. 253 [email protected] Convention/Administrator Leadership Program Stuart Sweeney ext. 240 [email protected] Newsletter Advertising Nina Zivkovic ext. 246 [email protected] Website Passwords Nina Zivkovic ext. 246 [email protected] Exhibiting/Sponsorships Ellen Maracle-Benton (905) 404-9545 [email protected]

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Sector News

Health Quality Ontario

 New CEO Appointed LTC - Good News Stories Dr. Joshua Tepper has been appointed President and CEO of Health Quality Ontario effective September 23. We know there are many great things happening in He has extensive health system experience and members homes that can get overshadowed by expertise and is currently vice president of education at negative media coverage. OANHSS is working hard Sunnybrook Health Sciences Centre. OANHSS worked to profile these good news stories. Member closely with Dr. Tepper in his previous role as Assistant Spotlight articles are featured in monthly issues of Deputy Minister, Human Health Resources Strategy Action Update, which we share with government, Division in the MOHLTC. consumer groups and other stakeholders. We also post the articles in the public area of our website. Health Quality Ontario is an independent agency created under the Excellent Care for All Act, 2010, to Featured members receive additional copies to monitor and report on the quality of Ontario’s publicly share with their local media, boards/councils, and funded health care system and to support continuous resident and family councils. quality improvement Share Your Good News

 New Quality Compass Website Simply submit your story ideas and OANHSS does all Health Quality Ontario recently launched Quality the work. We will interview key staff involved in the Compass, a web-based quality improvement (QI) tool. program/initiative and prepare the article. The Quality Compass site will promote the use of QI best practices by health care providers. To share your idea, contact Chris Noone at 905-851-8821 ext. 253 or [email protected]. The site offers “best practices and change ideas, indicators and targets, measures, tools and resources, and success stories” on a range of topics including long term care, chronic disease management, leadership, Full details in the LTC Careers person and family centred care, and safety and area at independence. www.oanhss.org Marketplace is an employment service for Members are encouraged to explore Quality Compass members that offers cost-effective, targeted at http://qualitycompass.hqontario.ca/. advertising of positions in two formats: 1. Broadcast Email - same day distribution 2. Web posting - in LTC careers area of the OANHSS website

For more information, contact Ayanna Goddard at (905) 851-8821 x 221 or [email protected].

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Research & Resources view the wording of the provision and connect to relevant inspection protocols. Safe At Work Ontario - July Edition  All policies can be downloaded for customization.

The latest edition of Safe At Work Ontario was recently The Policy Exchange, exclusively for members, is a released by the Ministry of Labour. This edition searchable electronic policy management system that highlights: contains hundreds of policies, procedures and other

 An overview of the recently revised sector plans. resources, including a guide to support residents’

 Training regulations and available training councils, training materials, legislative provisions, and products. LQIP inspection protocols. One of the key features of

 Results from recent compliance inspection blitz the Policy Exchange is the OANHSS-developed results. crosswalk to the LTCHA, its regulation and the LQIP

 New guidelines available to help employers Inspection Protocols (IPs). comply. For more information on the Policy Exchange, contact The quarterly newsletter highlights the MOL’s strategies Kathryn Pilkington, Director of Professional Services and for improving work place health and safety. Health Policy.

Association News Join the Conversation

OANHSS Policy Exchange – Training OANHSS members Webinar for Members throughout the province are sharing information and advice on the growing OANHSS Member Community. This month, OANHSS members participated in a Through the Community’s forums, members are webinar on using the new OANHSS Policy Exchange. discussing a number of timely, relevant topics. The latest conversations include overhead paging protocols, During the session, members learned that: code white procedures, PSW pager use, transportation

 Accessing the Policy Exchange is via the OANHSS costs for bariatric residents, and emergency menu website with an existing OANHSS login and planning. To join the conversation, log in to the password. OANHSS website and click on the Member Community

 The Policy Exchange contains close to 900 logo on the right-hand side of the page. policies on many topics, including resources to support homes as they work with their resident OANHSS Staff Change councils and policies related to disease-specific precautions, waste disposal, LQIP readiness, and After eight years with the Association, Nurjehan Nazir training and orientation, among others. is retiring from her position as receptionist on July 26.

 Policies are organized in a convenient folder Nurjehan’s professionalism and her warm and friendly structure. manner will be missed. We wish her the best in her

 The advanced search feature will help to narrow future endeavours. search results and policies may be sourced by searching a provision of the LTCHA or its Ayanna Goddard has joined us as our new receptionist Regulation. and we welcome her to the OANHSS team.

 Once a policy is selected, a member can link to

the related legislative and regulatory provisions,

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2014 Convention Dates Confirmed – New Location! LTCHA Implementation

We are pleased to share that we have now confirmed Online Resources the dates for the 2014 OANHSS Convention. It will take place from April 28 to 30 at the Sheraton Centre OANHSS Policy Exchange Toronto Hotel. Now Available! Event details will follow in the coming months. The following tools, templates and training OANHSS Website materials have been developed by OANHSS and are available to support members with Members are advised that we are currently implementing the Long‐Term Care Homes Act experiencing some issues with the speed of our and Regulation. To access, go to the LTC Homes website. We recently upgraded to a new platform and Act Central (login required) area of the OANHSS the site is fully functioning but some pages are taking website. longer to load. We appreciate your patience as we work through this with our vendor.  Program Evaluation Framework  Palliative Care Policy & Procedure Training Package

 Checklist of Topics for Staff Training  Acknowledgements  Zero Tolerance of Resident Abuse/Neglect Program and Training Materials  Staff Reporting and Whistle‐Blowing Protection  Project Deliverables Dashboard  Nutrition and Hydration Program and Training Materials  Restorative Care Policy & Procedure Training Package  Staff Reporting and Whistle Blowing Policy & Procedure  Model Accommodation Agreement Package (French and English Versions)  Model Purchase of Services Agreement Package (French and English Versions)  Requirements for Information Package for Residents at Admission  Requirements for Posting of Information in the Home  Falls Prevention & Management Program and Training Materials  Skin & Wound Care Program and Training Materials  Pain Management Program and Training Materials  Minimizing Restraining Policy Package  Overview of Long‐Term Care Quality Inspection Program for Staff/Contracted Staff, Managers, Supervisors and Functional Leads

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Using the collective buying power of Association members, OANHSS has negotiated preferred service arrangements and discount pricing on the products and services that you use most with our OANHSS-endorsed partners.

Developed by members for members, these programs specifically target your cost centres, help you save time and money, and provide value for membership.

Supply Chain Property and Leadership Training Bulk Buy: Beds Solutions Casualty Insurance for RNs & RPNs and Mattresses Complete Purchasing HUB International Silver Meridian Cardinal Health Canada Services Inc. Ontario Limited

Gas and Electricity Employee Employee Assistance Bulk Buy: Tubs, Lifts, Program Benefits Program Disinfectors and ECNG Energy L.P. Morneau Shepell.fgi Medical Beds Shepell Ltd. ArjoHuntleigh

New Members Emmatt Digital Solutions Inc. Kim Appleton, President Commercial 649 The Parkway, Suite 6 Peterborough, ON K9J 7K2 Canadian Centre for Heart Attack & Stroke Prevention Tel: (705) 750-0476 Alex Bloomberg, COO Email: [email protected] 515 Rosewell Avenue, Suite 603 Web: www.emmattweb.com Toronto, ON M4R 2J3 BallyhooTV digital signage communication system. Tel: (416) 854-2227 Ideal in lobbies & common areas to display events, Email: [email protected] menus, notifications, news, weather, etc. Add to cable The Canadian Centre for Heart Attack and Stroke system for in-suite viewing. Self-managed, web-based, Prevention Inc. (CHASP) mission is to reduce multi-channel control, affordably priced. admissions to the hospital by delivering quality, efficient and timely cardiac services to residents in the comfort and safety of their own environment.

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Preferred Health Care Ritz Manor Apartments Debra Sayewich, Director of Marketing Thames River Place 170 Red Maple Road Mitchell, ON Richmond Hill, ON L4C 8A4 Tel: (905) 771-2766 Akos Hoffer, Chief Executive Officer Email: [email protected] Perley & Rideau Veterans’ Health Centre Web: www.prefhealthcare.com Ottawa, ON Over 25 years’ providing trustworthy, compassionate care. Education for long term care, retirement and Arlene Lawlor, Administrator community. RAI MDS consulting. Training and support St. Olga’s Lifecare Centre with Abaqis and PREP. Accredited by Accreditation Hamilton, ON Canada with exemplary standards. Paul O’Krafka, Chief Executive Officer St. Joseph’s at Fleming Member Position Announcements Peterborough, ON

Michael Dickin, Administrator Paul Taylor, Administrator Hillsdale Estates Grove Park Home Oshawa, ON Barrie, ON

Sandy Hall, Acting Administrator Marcey Wilson, Administrator Mitchell Nursing Home Fairview Lodge Ritz Lutheran Villa Whitby, ON

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2013 Administrator Leadership Program

October 20-25, 2013 Novotel Hotel, North York

Registration is now open for the fall 2013 Consent & Capacity Workshop Administrator Leadership Program. Program highlights Fall 2013 are detailed on the OANHSS website and the application form is available for download. The Ethical Dilemmas Webinar full brochure is available online. Summer 2013 & Fall 2013

Behavioural Supports Ontario Workshop For more information contact Valerie Villella at September 2013 [email protected] or (905) 851-8821 ext. 228. Palliative Care & End of Life Care Workshop November 2013

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Other Events Music Care Conference November 9, 2013 Quality Improvement Program: A Primer for University of Toronto - Edward Johnson Building, Physicians Working in Long-Term Care Toronto September 21, 2013 Music touches every part of us: our bodies, emotions, Toronto, ON minds, relationships and souls and can make a Physicians are central to the system of care provided to difference in our quality of life and well-being. residents in long term care homes. All long term care Registration opens June 1. For more information, call homes in Ontario publically report on a number of (905) 852-2499 or email [email protected] quality indicators. The Excellent Care for All Act, 2010, or visit the conference website. requires all health care organizations to publically post quality improvement plans. Over the last five years, Health Quality Transformation 2013 long term care homes across Ontario through their November 21, 2013 participation in Residents First Program, an initiative of Metro Toronto Convention Centre, Toronto the Health Quality Ontario (HQO), have started to build Join Health Quality Ontario (HQO) for a free, day-long their quality improvement knowledge and skills to help interactive conference for health system providers, them create and use Quality Improvement Plans to partners and leaders. The conference will be an initiate and implement improvements. Since the opportunity for people from all sectors of the health curriculum of this quality improvement training program system to exchange ideas and work together toward to physicians was developed by HQO, this program can the common goal of more integrated, high quality care be seamlessly applied in long term care homes in for Ontarians. For more information or to register, visit Ontario. For more information, email the HQO website. [email protected], call (905) 404‐9545 or register online via the event website. Ivey Global Health Conference 2013 November 26, 2013 2013 ONPHA Conference & Tradeshow King Edward Hotel, Toronto October 18-20, 2013 This year’s conference, Colour Outside the Lines: Sheraton Centre, Toronto Reverse Innovation, will look at the potential of reverse Check out the registration guide for all conference innovations to reshape our understanding of health details including session topics and presenters, innovation. For full conference details or to schedules, registration options, location information, pre-register, visit http://ichilglobalhealth.ca or call social events and activities, and more! If you would like (519) 661-2111 x 82582. to receive a hard copy of the guide, email ONPHA at [email protected]. Walk with Me … Changing the Culture of Aging Together: Inaugural Canadian Conference on 2013 OLTCP / LTCMDAC Conference Culture Change October 25-27, 2013 March 24 & 25, 2014 Marriott Eaton Centre Hotel, Toronto The conference will showcase and disseminate the This conference draws over 300 people and provides a work of the Ontario Centres for Learning, Research and scientific educational program designed to meet the Innovation in Long-Term Care (Baycrest, Bruyère and diverse needs of attendees through plenary sessions, Schlegel). To receive email updates about the workshops, discussion periods and an exhibit conference send a request contact to Hilary Dunn or call area. Register online via the OLTCP website or contact (519) 571-1873 x 126. Ellen Maracle Benton at (905) 404-9545 or [email protected].

Action Update July 2013 15 AUGUST 13, 2013 Page 16 of 16 11 C.14 - CW INFO

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 Member e‐Bulletin ‐ July 29 2013: Physiotherapy and Exercise Funding – Court Order

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 July 2: Policy Exchange Demo and Training

 June 25: Physiotherapy Funding Changes

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 July 3: OANHSS Comments on Proposed Amendment to the LTCHA Regulation

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