No 9, Jalan BK 8A/2, Bandar Kinrara, 47180

18-19 January 2016 , Armada Petaling Jaya, Selangor, Malaysia *Checkout the latest dates and training venues on http://www.itrainingexpert.com/course-calender.asp

OVERVIEW

While many people believe that some individuals are born leaders, the good news is that leadership skills can be taught and learnt. The business world has changed! Management was about pushing people to succeed. Leadership is about pulling people along to succeed. Command and control have been replaced. Employees are not told what to do anymore. Now, you influence their choices and assist in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire! You manage peak performance for both yourself and others.

This training will walk delegates through to the various types of leadership styles and they fit the 21st century business environment, given the influx of Generation Y's employees. You will also learn how to project the behaviour of a leader and to communicate effectively as a leader. Through this work, we help you how to stop managing and start leading and, as a result, making you a vital part to your organization's future and you a better leader. Decide today to stop pushing and start being an attract magnet!

LEARNING OUTCOMES

At the end of this programme, delegates will be able to:  Articulate the differences managing and leading  Inspire and lead the people they work with  Communicate effectively as a leader  Win the trust and loyalty of the people they lead  Project leadership behaviour  Lead the team in problem solving activity

SUITABLE FOR

For anyone who's in the management level e.g.  Senior Managers / Assistant Managers / Senior Executives  Those with an interest in leadership behaviour

METHODOLOGY

This training is designed to highly interactive and participative. Delegates are encouraged to participate in the activities during the workshop. Peer Group Sharing of Cases will be used as case studies, videos, and mini lectures will be used in this training.

ITRAININGEXPERT GLOBAL PLT (LLP0000201- LGN) | GST ID: 00200 522 9568 Corporate Admin Headquarters: No 9, Jalan BK 8A/2, Bandar Kinrara, 47180 Puchong, Selangor, Malaysia Tel: +603-8074 9056 | Fax: +603-8082 4164 Email: [email protected] Website: www.iTrainingExpert.com

COURSE OUTLINE (9:00am - 5:00pm)

Day One: 9.00am - 5.00pm Module 5: Creative Problem Solving (CPS) Module 1: Identifying a Leader In this Module, delegates will learn how to problem solve and conceptualise In this Module, delegates will attempt to identify a person they accept as a an action plan. leader and determine the characteristics of a good leader. Key Learning Areas and Activities  The CPS Model Key Learning Areas and Activities  Stating A Vision  Who do you see as a Role Model of a Leader?  Differentiating a Fact from a Problem   What are the 3 things that make you select that person as a leader? How to set KPIs using SMART elements

 Are you anything like your leader? Day Two: 9.00am - 5.00pm Module 6: Leadership Listening Skills Module 2: Leadership Styles In this Module, delegates will be made aware the difference between In this Module, delegates will look at the various styles of leadership styles listening skills from mere hearing. They will also learn to use questioning that were researched by Kurt Lewin. skills effectively. Key Learning Areas and Activities Key Learning Areas and Activities  Autocratic style  Listening to the underlying subject  Participative style  Focusing on the subject  Delegative style  Paraphrasing for better understanding  Democratic style Module 7: Leadership Communication Module 3: How to be a Charismatic Leader In this Module, delegates will learn how to craft an inspiring speech to In this Module, participants will try to determine whether they have the energise their ‘men”. qualities of a charismatic leader. Key Learning Areas and Activities Key Learning Areas and Activities  The Art of Empathy  What is a Charismatic Leader?  Stating a clear vision  What are the characteristics of a Charismatic Leader  Delivery of Promise -- WIIFT  What to do to become a Charismatic Leader Module 8: Action Play Module 4: Get Your People to Be Engaged In Tasks In this Module, delegates will identify skills that they can immediately use In this Module, delegates will learn what engagement drivers are and and skills that they need to develop. whether they are practicing any of the engagement drivers. Key Learning Areas and Activities Key Learning Areas and Activities:  What are the three skills that I can immediately apply at the  Identify the engagement drivers in your company workplace?  How well are we doing?  What are the three skills that I must improve?  Areas to ask in questionnaires to identify engagement drivers  What is the timeline fir my improvement?

COURSE LEADER

Mr PHILIP TAN Qualifications:  Bachelor of Laws (Hons), University of Wolverhampton, UK  Diploma in International Advertising (Dip.IAA, New York)  Cert.Ed (TESOL), Pantai Valley Teachers’ College, Kuala Lumpur  Master in Business Administration , University of Hull, UK  Higher Group Diploma in Public Relations, Sales Management, Marketing and Advertising

Philip comes with 30 years of both public and corporate work experience. He is a management and soft skills guru, international public speaker, corporate trainer and motivator. He speaks on Ethics, Corporate Governance, CSR and core leadership and management areas.

Trained by Prof Robert Flood and his faculty at the University of Hull in Management and Soft Systems Methodology, Philip Tan is a management and soft skills guru, international public speaker, corporate trainer and motivator. He speaks on Ethics, Corporate Governance, CSR and core leadership and management areas. Philip has both academia and industry experience from a diverse range of career paths that include holding senior positions in tertiary education, dotcom, advertising, marketing and hospitality training. In his dynamic career route, he has held portfolios of dean, vice president and chief executive officer of an international professional organisation championing corporate governance. He was also a Senior Examiner for the Chartered Institute of Marketing, UK (CIM). Philip continues to share his experience in academia by supervising post-graduates candidates of the University of East London (UEL) in their masters dissertations.

He is a very much sought after trainer and facilitator on leadership and management skills, KPIs, Competency Based Interviews, sales team building for the senior management level and above.

Philip has trained hundreds of representatives from governmental ministry and large organisations in Asia Pacific.

Among his participants, Philip is known for his applicable and job-related content that is delivered in a vibrant pace. He is able to combine soft skills concepts with real life requirements for those on the job. When he is not on the public speaking or corporate training circuit, Philip consults on business performance, strategic management and corporate law.

Philip is also a registered trainer with Pembangunan Sumber Manusia (PSMB) (Ministry of Human Resources, Malaysia). To book Philip for speaking and training engagement, feel free to contact us at [email protected] or telephone + 603 8082 3707.

FEEDBACK FROM PAST PARTICIPANTS ON THIS PROGRAM

“What I have learned from this course is, “communication” is more important between the workers. To avoid rework, save time and money. The trainer is excellent, good knowledge, friendly and funny.” -Raja Noorizanizam B. Raja Sulaiman, Engineering Dept.-Grand Banks Yachts Sdn Bhd.

“I learnt so much about how to solve the problems at work and make quick and accurate decisions.” -Razman Abd Samad, Engineering Dept-Grand Banks Yachts. “We should have a tough mind. The skills of analyzing and planning. The trainer was great and professional” –Walid Baccar, Regional Sales Manager, Shaker Group- Saudi “I learned how to solve problems more effectively." – Mohydine Ramadan, Sales Manager, Shaker Group.

INVESTMENT

Normal fee RM 2780.00 inclusive GST Early Bird RM 2180.00 inclusive GST (Payment must be 14 days before the course commence) Group Registration RM 2080.00 inclusive GST (Minimum of 3 participants register together) (Fee inclusive of Buffet Lunch, 2 teabreaks, Training Materials & resources, Certificate of Achievement) Effective 1 April 2015, a 6% GST will be applicable.

REGISTRATION

Download Registration from http://www.itrainingexpert.com/Registration-Form/ Registration Online: http://www.itrainingexpert.com/course/11/Transformational-Leadership---Transforming-Manager-into-Leaders.html This Training Programme is SBL Claimable *Subject to PSMB conditions.

We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)  All registrations MUST be accompanied with PAYMENT 14 days after the issuance of invoice to the event.  Completed registration form with CHEQUES should be made in favor of Please make cheque payable to: "ITRAININGEXPERT GLOBAL PLT"  Bank into "CIMB BANK BERHAD" Bank Account No: 800 356 1683. Swift Code: CIBBMYKL.  Email or fax the pay-in slip to us at [email protected] or fax: +603- 8082 4164.  GST ID: 00200 522 9568  Personal Data gathered for registration is in accordance with the Personal Data Protection Act 2010 (Act 709).  By submitting the registration form, I have read and accept the terms and conditions stated.