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The Magazine of Volume 67 Moran Towing Corporation November 2020

The J our ney Continu es In Moran’s New Training Programs, Boots, Books, and Technology Redouble a Shared Vision of Safety PHOTO CREDITS Page 25 (inset) : Moran archives Cover: John Snyder, Pages 26 –27, both photos: marinemedia.biz Will Van Dorp Inside Front Cover: Pages 28 –29: Marcin Kocoj Moran archives Page 30: John Snyder, Page 2: Moran archives ( Fort marinemedia.biz Bragg ONE Stork ); Jeff Thoresen ( ); Page 31 (top): Dave Byrnes Barry Champagne, courtesy of Chamber of Shipping of America Page 31 (bottom): John Snyder, (CSA Environmental Achievement marinemedia.biz Awards) Pages 32 –33: John Snyder, Page 3 : Moran archives marinemedia.biz Pages 5 and 7 –13: John Snyder, Pages 3 6–37, all photos: Moran marinemedia.biz archives Page 15 –17: Moran archives Page 39, all photos: John Snyder, marinemedia.biz Page 19: MER archives Page 40: John Snyder, Page 20 –22: John Snyder, marinemedia.biz marinemedia.biz; Norfolk skyline photo by shutterstock.com Page 41: Moran archives Page 23, all photos: Pages 42 and 43: Moran archives Will Van Dorp Inside Back Cover: Moran Pages 24 –25: Stephen Morton, archives www.stephenmorton.com The Magazine of Volume 67 Moran Towing Corporation November 2020

2 News Briefs Books 34 : The Greatest of Our Time , by John Maxtone- Cover Story Graham 4 The Journey Continues Published by Moran’s New Training Programs Moran Towing Corporation Redouble a Shared Vision of Safety The History Pages 36 Photographic gems from the EDITOR-IN-CHIEF Grandone family collection Mark Schnapper Operations REPORTER John Snyder 14 Moran’s Wellness Program Offers Health Coaching Milestones DESIGN DIRECTOR Mark Schnapper 18 Amid Continued Growth, MER Is 38 The christenings of four new high- Now a Wholly Owned Moran horsepower escort tugs Subsidiary People Moran Towing Corporation Call Miles tones 40 50 Locust Avenue Capt. Jim Murray; Greg McGinty; Capt. New Canaan, CT 06840 20 Record Breakers and Trendsetters: Rodney Magwood; Danny Grandone Tel: (203) 442-2800 a Snapshot Fax: (203) 442-2857 www.morantug.com Personnel News The Fleet 44 Milestones and Service Anniversaries 30 Benson George Moran and Judy On the cover: Moran are Moran’s First Tier 4 New hires work to extinguish a fire as they undergo hands-on firefighting training at the Moran New-Hire Training Course, a.k.a. “Boot Camp.” [Story on page 4]

Opposite page: The LNG vessel Tangguh Foja is berthed with the assistance of Moran’s joint venture SMBC tugs at Sempra LNG & Mid-stream’s Energia Costa Azul LNG terminal, in Ensenada, . Norfolk’s Fort Bragg Receives Its ONE was formed from the merger of contain - Subchapter M Certificate er shipping businesses at K-Line, MOL, and NYK. The ONE Stork is the first 14,000-TEU class con - In July 2018, the Moran Norfolk tug Fort Bragg be- tainer ship to be built for the new company. came the first Moran tug to receive a Certificate of Inspection (COI) under the federal Government’s Subchapter M regulation, which took effect at the operational level on July 20, 2018. Subchapter M requirements, which are admin - istered and enforced by the U.S. Coast Guard, com- prehensively regulate vessel seaworthiness, safety, occupational health, certain aspects of environ - mental responsibility, and an exhaustive list of s related concerns and equipment connected with f marine towing. As defined by the Code of Federal Regulations (CFR), the rules fall within six basic e

i categories: operations; lifesaving; fire protection, machinery and electrical systems and equipment; r construction and arrangement; and “other regula - tions.” Moran’s compliance will be monitored and

B Moran’s CSA Award Wins Have certified by Coast Guard inspectors at regularly prescribed intervals. All the company’s tugs will be Been Increasing s certified by the end of 2022, as part of Moran’s The number of Moran vessels receiving Chamber regulations phase-in plan. of Shipping of America (CSA) awards for occupa - tional and environmental safety rose significantly w during the three-year period 2017 –19.

e In 2017, 71 Moran tugs were presented with annual Jones F. Devlin awards for their crew safety records from 2016, and 79 Moran tugs received En- N vironmental Achievement Awards honoring their environmental safety records from 2016. Those numbers increased to 82 Devlin Award winners and 81 Environmental Achievement Award recipients in 2018. In 2 01 9, 90 Moran tugs won Devlins, and 93 earned Environmental Achievement Awards.

Moran Tugs Assist the ONE Stork at Two on Its Maiden Voyage In July 2018, Moran tugs assisted the new Ocean Network Express (ONE) ONE Stork at the ports of New York/New Jersey and Savannah, Georgia. The ship had reached the U.S. east coast by way of the , after stopping at ports in . A 14,026-TEU, Neo- vessel, the ONE Stork bears ONE’s distinctive magenta hull, which the company says is both its trademark color and a safety measure. “[We hope it will] make the ONE Above at left: Capt. Kevin Caroll, Captain of the Stork and her sister much more visible to all Sector Hampton Roads, presents Fort Bragg the many other vessels that may pass her in close Captain Mike Straughn with a Certificate of proximity over the course of her trading life,” Inspection. Flanking Capts. Straughn and Caroll Jeremy Nixon, ONE’s CEO, said in 2018. A ONE are, left to right: Moran Norfolk VP and general press release in June 2018 described dual systems in manager Ken Flowers; GVA Pedro Deveza; Mate the ship’s main engine, which can flexibly shift be- Chris Guy; LCDR Ken McCain, USCG Assistant tween high and low output to improve the ship’s Chief of Inspections Division; and Pete Zohorsky,

fuel consumption rate and lower its CO 2 emissions. USCG Chief of Inspections.

2 Moran Savannah Staff Save a Canaan said that although the devices have been in Colleague’s Life with an Automated place at Moran for 15 years, the Savannah rescue marked the first time one was used to save a life. External Defibrillator (AED) AEDs are easy to operate, and are expressly On March 27, 2018, shoreside staff at Moran Sav- designed to be used by nonmedical people (lay- annah saved the life of a fellow employee who had rescuers). The devices, which are lightweight, port- suffered a sudden cardiac arrest (SCA) while visit - able, and immaculately designed with clear visual ing the Savannah office. The colleague, Dick Qua, prompts, also issue audible prompts that guide users manager of Moran Brunswick, had suddenly and through the utilization process. (The American without warning lost consciousness and collapsed Heart Association recommends train ing, but says it shortly after arriving at the Savannah facility. is needed only to instill confidence.) Seeing that Dick was in trouble, Al Cook, Savan- According to the American Heart Association, nah’s operating unit manager, immediately reached an AED will administer a shock only if detects one for the office’s wall-mounted AED (automated ex- of two cardiac malfunctions that can result in SCA. ternal defibrillator). He was promptly joined in the The conditions, ventricular fibrillation (VF) and response by Joe Myatt, assistant OUM; Eve Hunter, pulseless ventricular tachycardia, are diagnosed in administrative assistant; and Steve Wynn, the divi - seconds by the unit’s built-in computer, and often sion’s dispatcher. The four co-workers, all of whom respond to defibrillation. Since SCA can result are trained in CPR and AED use, kept cool heads in death within minutes, immediate intervention and immediately checked Dick’s vital signs. Find- is crucial. I ing no pulse, they attached the AED’s electrodes to his chest and activated the unit’s diagnostic computer by pressing a button on the device. Opposite page, top: The ONE Stork being assisted in The AED detected a life-threatening cardiac arrest, Savannah by the Edward J. Moran, Cooper Moran , and, after audibly warning the rescuers to “clear,” Laura K. Moran , and Cape Henlopen . automatically administered a defibrillating shock to Dick’s heart. He responded immediately, regain- Opposite page, bottom: Accepting a CSA Environ- ing consciousness. mental Achievement Award for Moran are Nathan “It was incredible how fast the AED provided Hauser, VP and general manager of Moran Philadel- [diagnostic] analysis and shocked the individual, and phia (center), Capt. Dan Fitzmartin, and Capt. Leo then how quickly there was a response,” Cook said. Iwasevic (to Mr. Hauser’s right and left, respectively). Moran has AEDs stationed at every one of its Below: Dick Qua, (center), with (l. to r.) Joe Myatt, locations, in the offices and on board every tug in Eve Hunter, Steve Wynn, and Moran Savannah VP the fleet. Sources at Moran headquarters in New and general manager Al Cook, in Savannah.

3 The Jour ney Con ti nues In Moran’s New Training Programs, Boots, Books, and Technology Redouble a Shared Vision of Safety

I. Expanding the Visi o n (Evolving the Culture) position. Curtin, who was previously an associate professor at the United States Merchant Marine Asked about Moran’s safety culture, Matt Baker says, Academy, formed a pro ductive working partner - with brisk, friendly earnestness, “It’s a work in pro- ship with Baker and Olson. gress.” To uninitiated ears, that appraisal might BBS, for its role, had been fostering a shared sound modestly self-deprecating; Moran, after all, vision, and was using tools such as near miss sharing has in recent years made dramatic strides in reduc - and risk assessment to deliver organization-wide ing both the frequency and severity of job- related experiential learning. It was also leveraging lead - injuries and damages. Moreover, the company ership, through increased communication, trust, recently instituted two benchmark training pro - and engagement. “One interesting thing BBS did grams: the Moran Center for Learning (MCL) and from the get-go,” Curtin says, “was to clarify the the Moran New-Hire Training Course. But Baker, roles of information, knowledge, and understand - who manages Moran’s Quality, Health, Safety, Sec- ing in safe behaviors. For example, if you report urity & Environmental Group, is simply being pre - the facts of a near miss, that’s information; if you cise. As someone who has seen maritime safety’s draw conclusions and learn principles from those bottomless, horizonless challenge from the inside, facts, that’s knowledge; if you grasp those princi - y he is a firm believer in continuous improvement. ples deeply enough to adaptively apply them to r If you’re doing it right, he says, a safety culture is preventing future incidents, that’s understand - never anything but a work in progress. ing.” In promoting the mastery of such fundament- o Baker is a member of Moran’s Quality and Safe- als, BBS was in fact providing ongoing training t ty Steering Committee, which in 2011 mapped out and education, within its specialized scope of re- a strategy for augmenting Moran’s Safety Manage- inforcing safe behaviors and teaching boots-on- S ment System (SMS) with additional management deck behavioral science. and training platforms. “The SMS remains a core A team of Moran executives and managers de- r component of Moran’s management and culture; cided that the next step would be to consolidate and at the same time, we’re always looking for the next streamline all the company’s training and education e innovation,” Baker says. The roots of the MCL and platforms. In the process, they would create uniform the New-Hire Training Course are in the 2011 certification standards for new seagoing hires, and v strategy, which envisioned five pillars of safety pro- further engrain best practices for all ranks. Not co-

o ficiency: motivation, communication, information, incidentally, they reckoned that if they efficiently knowledge, and understanding. The plan’s first reengineered flows of information, knowledge,

C fruit, in 2012, was Moran’s adoption of Behavior- and communication, Moran could reap a by-prod - Based Safety (BBS), under the oversight of David uct: it would be greasing the wheels of motivation Olson, who is now Moran’s manager of Behavior- and understanding. Based Safety. Olson had conducted a sweeping study of safety at Moran, and had recommended II. “Safety Universit y ” to the committee that BBS would be a good first step, because its motivation-based approach was “We determined that one of the best ways to man - known to spur increases in communication, infor - age the challenge would be to get out in front of it mation-gathering, and learning as well. — to give new seagoing hires an immersive, inten - In 2014, with BBS robustly phasing in, Moran’s sive introduction to Moran’s practices and culture, Corporate Design Team — itself an offshoot of BBS starting on their first day,” Baker says. Ultimately, — began contemplating the company’s next steps. Turning its attention to the knowledge- and under- standing-based approaches of training and educa - Opposite page: Molly Divins, a Moran outport engi - tion, Moran hired Kelly Curtin as its manager of em- neer and visiting lecturer at The Moran New-Hire ployee training and development, a newly created Training Course, teaches engine room knowledge.

4 5 Curtin designed a unified, standardized platform books as well, which they use in conjunction with of training, education, and assessment. He named online coursework. it the Moran Center for Learning, or MCL. Curtin, a warmly collegial communicator, says The MCL is an interactive intranet site that that “knowledge, understanding, and skill profi - teaches Moran’s core safety policies, practices, and ciency are traditionally considered the backbone knowledge. Joe Baviello, Moran’s director of infor - of maritime training, and they’re equally definitive mation systems, dovetailed the beefing up of wire - in safety training. That’s why the MCL includes an less connectivity on the company’s tugs with the assessment component.” The assessments range rollout of the MCL, thereby enabling students from concise quizzes to extensive simulator-driven to learn during on board downtime as well as at port facilities. The site’s user interface is custom- ized for individuals; each new employee who logs Above: The MCL enables online, interactive learn - on is greeted with a slate of courses and assess - ing on office desktops, aboard tugs, or anywhere a ments designed expressly for his or her job and WIFI connection is available. vessel, accompanied by fully personalized progress - Opposite page: Trainees practice floatsuit maneu - tracking functions. All students receive printed vering and resting positions.

6 evaluations conducted at the MITAGS Navigation ous methods and measures, Moran developed Skills Assessment Program (NSAP), an outside con- guidance and resources for instructors as well. tractor. The NSAP evaluates mariners’ knowledge Captains, for example, get courses and workbooks and abilities in watch standing, rules of the road, in optimization techniques for on board training situational awareness, human interaction, and other and assessment. key navigation fundamentals, and is required as a In short, the MCL’s range of subject matter is refresher at five-year intervals. decidedly well-rounded. It includes not only vessel To expedite and enhance understanding, Mor- operations skills, but also social responsibility, lead- an’s training programs use a well-balanced mix of ership, environmental responsibility — even inter - texts, lectures, visual aids, live demonstrations, and net and e-mail security. For those seeking career hands-on exercises. “Blended learning,” Kelly calls advancement, it offers courses designed to facilitate it. In addition, the programs cross-functionally advancement through the ranks. “We designed the over lap one another, creating synergies that ex- MCL to be a learning resource for all of Moran’s pand learning opportunities. The MCL, for exam - mariners and shoreside staff,” Curtin says. ple, assists Moran’s BBS program by aggregatin g The MCL also posts online announcements, and circulating lessons learned from near miss and provides e-mail links for questions and comments, incident reports filed throughout the fleet. In still and e-mails course requirement alerts and other another BBS extension, senior managers are using timely information to students. “It’s designed to the MCL to facilitate reflective learning discussions help people remember to do things — it preempts with vessel crews in each Moran port. The discus - forgetfulness by sending alerts, which are triggered sions are themselves a tool, primarily for reducing by algorithms reacting to things like expiration and eliminating workplace hazards. dates,” Curtin says. BBS is not the only key program to benefit from Feedback from employees regarding the MCL such synergies. A course that will teach crews how to has largely been positive. Gordon Strother, a mate enter data in Moran’s FleetChek TM Computerized at Moran Jacksonville, said, “If you have any ques - Maintenance Management System (CMMS), for tions about specific safety standards, a quick video instance, is currently in the development stage. may help clear up any confusion. [The MCL’s] on- (FleetChek automatically generates alerts triggered line videos make [it] very easy to use and accessi - by its maintenance report database and automated ble.” Gregory Zeligman, the operations manager computer-to-computer monitoring.) The brainchild at Moran Miami, said, “MCL has advanced our of Moran fleet maintenance manager Joe Regan, training culture by leaps and bounds. We no long- Moran’s customized CMMS is instrumental in keep- er deal with lost DVDs, lost paperwork, or having ing the company’s sailors and customers safe. to take the television away from the rest of the crew To compound the effectiveness of these vari - in order for one person to complete their training.”

7 Larry Jackson, a deckhand on the Capt. Jimmy T. On paper, the boot camp curriculum fills a Moran , told Zeligman that the MCL’s streamlined nearly three-inch-thick loose-leaf binder. The con - delivery of information makes it more interesting, tent of the course’s 21 learning modules ranges engaging, and relevant, and that he likes the sense encyclopedically over safety’s multipronged, over - of achievement that comes with completing the lapping dimensions: operational, mechanical, pro- quizzes after each section. cedural, social, environmental, corporate, both theory and practice. It gets “way down in the weeds,” III. At the Core of Safety, a Corps of Safety covering everything from what could happen to engine parts to what should happen to paper cups. The Moran New-Hire Training Course — common- Each course module explains fundamentals and ly referred to as “boot camp” — is an exhaustively then delves into granular detail, including relevant comprehensive foundation-level training course, background or collateral knowledge. The firefight- comprising classroom instruction, book learning, ing module, for example, includes a section on and rigorous hands-on training. Conducted at Mor- the chemistry of fire. Its explanations of how fires an ports that have training classrooms, it also uses ignite, burn, and spread don’t stint on scientific off-site contracted facilities, such as a fire school terminology and concepts, yet are neatly interwov -

and a swimming pool. It is designed to for en with simpler presentations of foregrounded top - the convenience of trainees who travel to take the ics, such as the ways fires can start aboard vessels. course, Curtin says, and has recently been conduc- The boot camp prepares new hires for work ted virtually in an adapted form as well. on Moran vessels on several key levels, Curtin says. The New-Hire Training Course entails five full It drills in policies and procedures, illuminates the days of classes, live demonstrations, and learn-by- intertwining of Moran’s SMS and BBS program doing exercises. Attendance is mandatory for all throughout its operations and culture, and instills new seagoing hires. At boot camp, the new hires a solid foundation of safety and seagoing best prac- are treated as trainees; they must successfully com - tices. Instructors give quizzes and tests to assess plete the course as a condition for completing Mor- each student’s progress. The course’s learn-by-do- an’s New-Hire Program. Attendees span the full range of tug personnel. On a typical day in Novem- ber 2017, the students included deckhands, a mate, an engineer, a facilities assistant, and an operations Above left: Deploying a capsule-stored, 50-person manager. Some were from Norfolk; others had inflatable life raft; at right, the raft, unpacked and semi-inflated. traveled from their home ports of New Orleans, Baltimore, Savannah, Jacksonville, Port Arthur, Opposite page, top and bottom: Learning how to and . deploy and board a small life raft.

8 9 10 ing segments demand vigorous, sometimes intense Opposite page, top: Line handling practice is es- physical exertion, mental concentration, and team - sential, even if it’s “not your first time at the rodeo.” work. All the lectures, demonstrations, and hands- on exercises are designed to microcosmically evoke Opposite page, bottom: Hose handling is initially or simulate real situations stemming from day-to- taught in street clothes. day vessel operations. Students learn firefighting, Above: Rescue training is conducted in full fire - for instance, at a real fire school, where they suit fighting gear, with a lifelike dummy standing in up in firefighting gear (including a self-contained for a victim. breathing apparatus) and fight actual fires. To sim-

11 12 ulate a vessel fire, instructors create a control- it prepares them with the ‘Moran way’ of doing led blaze in a set of containers — the kind found things, and helps create a safer culture.” Jesse Pusheé, on a container ship — which the students then a deckhand at Moran Wilmington, said, “My ex- extinguish. perience on the water prior to Moran was prima - Each day begins with a communal breakfast, rily on fishing and sailing vessels. I’d held a 50 GT after which students board vans for to Masters, and was familiar with sections of the course, classrooms or training sites. John Snyder, a Tow- but hadn’t been accustomed to many of the differ - Line photojournalist who audited two days of boot ent techniques and situations commonly encoun - camp classes for the magazine, reported a highly tered on our tugs. The expertise and experience of energized level of engagement among the students. the guest speakers and instructors made the mate - “In classroom discussions, students were eager and rial easy to comprehend. [And the] survival train - animated,” he says, “and they asked smart ques - ing and firefighting exercises really illustrated

tions. People looked sharp in the hands-on training Moran’s commitment to safety… The course also exercises, too. They clearly appreciated the culture provided students with a comprehensive and fun - and the stakes — you could see that they were all- damental knowledge base on which to build the in,” Snyder says. rest of their careers.” Moreover, the students aren’t the only ones learn- ing. As they teach, Moran’s instructors probe stu - IV. Sharing the Vision (Living the Culture) dents to gauge the effectiveness of the company’s blended learning components, cultural influences, “What most defines our safety culture,” Baker says, and systems at its various ports. The instructors “is its shared vision — your shipmates exercise the are in turn debriefed by managers with Moran’s same keen vigilance, team focus, and knowledge as Quality, Health, Safety, Security & Environmental you do, and you have each other’s backs. It’s a deep- Group, with the goal of identifying opportunities ly ingrained ethic, forged in training and con tinu - for improvement in the program’s methodology ously honed by professional practice. It works best and curriculum. when you, the guy working next to you, the woman Polled informally about their boot camp ex- working next to him, and every individual on down perience, students had some good things to say. the line, have all been grounded in the same know- Hollister Poole, a mate on the Payton Grace Moran ledge, understanding, and behavioral awareness.” in Miami, said, “My favorite part of the boot camp Ted Tregurtha, Moran’s president, agrees. “If was the practical side of the class — the live burn, there’s a big lesson in safety that’s come out of the using survival suits in the pool, and line handling last thirty years,” he says, “it’s that you can’t main - practice. The class is a great platform for new hires; tain it with systems alone. When the compliance becomes rote, it starts to falter — people fall through the cracks. But if you instill a shared vision through Opposite page: Trainees extinguish a container ‘cradle-to-grave’ training, education, and programs fire. Outside of the military, live simulations rarely like BBS, then you create a vital network of strong get more real than this. individuals. You get a system supported by a cul - Above: A brief time out for a class picture. Kelly ture. That’s a more powerful and dynamic force Curtin is at the far left. for safety.” I

13 Moran’s Wellness Program Offers Health Coaching

In 2016, Moran’s wellness program began offering wanted to avoid subjecting people to overhyped, health coaching to employees at participating lo- unsubstantiated approaches,” he said, citing as ex- cations, at no cost to employees. Moran Philadel- amples the fetishizing of foods like granola and phia was the pilot port for the program in 201 5–16, kale, ultra-high-intensity workouts (not for every - and it has since been adopted by Moran Balti- one), and experts who warn a bit too gloomily more, Moran Charleston, Moran Jacksonville, against the creeping lethality of a sedentary life- Moran Norfolk, Moran Savannah, Moran Port Ar- style (That chair you’re sitting in? It could be slow- thur/Beaumont, and Moran’s headquarters in New ly killing you!). Silbergeld’s sunny demeanor, tact, Canaan, Connecticut. Participation is voluntary, well-rounded knowledge, creativity, and knack for both for Moran’s locations and for individual simplifying complex health science explanations employees. On-site coaching is conducted in both have earned her the trust of the mariners, Hauser group settings and confidential one-on-one sessions said, and she regularly meets with them on board and is available on an ongoing basis. (To accom - the tugs as well as individually. The sailors appreci - modate the dynamics of crew scheduling, Moran ate her sense of humor, too; she can joke about Host- Port Arthur/Beaumont and Moran Savannah have ess Twinkies without fear of being misconstrued. elected to offer a telephonic health coaching pro - All this reflects the health and wellness coaching gram, enabling their employees to “meet” with a profession’s stated mission, which is to partner with coach telephonically.) clients who want to make self-directed changes that All of Moran’s coaches are independent con - will promote long-term health and well-being. sultants who are certified in health and wellness Accordingly, the uses and benefits of coaching coaching and/or an allied healthcare field by a can vary widely from individual to individual, de- recognized body of professional oversight. All hold pending on an employee’s needs, values, and traits.

s undergraduate or advanced degrees in either sci - What is universal, at least in Moran’s case, is the ence, education, a healthcare profession, or multi - coaches’ commitment to client self-direction and n ple disciplines. The coaches are coordinated by confidentiality. Jonathan Archer, Moran Charles- Alyssa Knapp, who is also an independent con - ton’s vice president and general manager, illustrat - o tractor for Moran. ed this point using the example of annual biometric i “Coaches are selected not only for their skills, screenings, which Moran offers free of charge to all t experience, and ability to relate to people, but also employees working out of locations with health on the basis of whether their experience and per - coaches. The screenings are voluntary and confi - a sonality are well-suited for working with marine and dential, and their results — stats like Body Mass r shore-based employees within Moran’s culture,” Index (BMI) and blood pressure — are reviewed Kathy Solomon, Moran’s director of human re- only by the health coach at an employee’s location, e sources, said. “The coaching process has to align who then reviews them with the employee (screen - with the needs of a port, and one of our main ings that require blood draws, like those for choles - p challenges has been to find coaches with the will - terol and blood sugar, are not performed by the ingness and flexibility to accommodate mariners’ coaches). As for self-direction, it means that in a O work schedules.” relationship with a coach, the employee makes the Serving at the pleasure of the ports and their decisions and does the work; the coach’s role is to employees, the coaches share some definitive pro - inform, advise, help identify options, and provide fessional traits. While their job is to promote health encouragement. So, while health coaches are usu - by helping clients proactively apply medico-sci- ally knowledgeable on a broad range of subjects — entific wisdom in daily life, the best practitioners anything from nutrition, to health risks associated leaven their advice with practical common sense with certain substances or lifestyles, to the benefits and insightful people skills. In describing the work and pitfalls of exercise — they do a lot of listening. of Ellen Silbergeld, for instance, who coaches for Often, they will listen more than talk. For anything Moran Philadelphia, division vice president and that requires clinical intervention or is otherwise general manager Nathan Hauser said, “We attrib - ute Ellen’s success with our group to her approach and her personality.” Silbergeld, he explained, does Opposite page: A community garden at Moran not preach, and advises without bias. “As the pilot Charleston. Mariners at some Moran locations have port for the program, we were very careful — we begun growing some of their own food.

14 15 out of their depth, they will steer clients to doctors, ules. Like Silbergeld, she has built up a congenial other licensed clinicians, or certified fitness train - rapport with both marine personnel and shore - ers. Some coaches are multidisciplinary and multi- side staff. “She has shown immense interest in credentialed; for example, Christina (Tina) Fuchs, working to help improve company morale, New Canaan’s health coach, is a certified wellness health and safety,” Archer said, and her judge - program manager, registered dietician, and New ment-free assistance has been influential, not least York State certified dietician/nutritionist. because she floats savvy ideas that people can Moreover, the coaches help fill the much-pub - adopt without a revolution. He added that “We’ve licized information gap in the American health - seen an increase in physical activity that our peo - care system. Supposing, for example, you want to ple routinely participate in; crews have been playing know if you can eat two slices of pizza a week and basketball and taking walks together as a healthy still successfully manage your moderately high lifestyle measure. They’ve increasingly been making cholesterol. You could discuss the issue with your healthier choices in other areas too.” Visiting for doctor at your next checkup, but what if that’s half a day once a week, Horton sometimes ranges months away? A good health coach can provide a beyond the tugs and cubicles. She goes grub shop - more reliably thorough and trustworthy answer ping with crews, for instance, and turns them on to than what you might find on the internet, social healthy foods they are likely to enjoy. Word around media, television, or from speaking with friends. the docks is that she has mastered the art of not If your needs are greater — say, for instance, being overbearing. She also contributes time and you want to lose some serious weight — a health effort outside of work. After she got people stoked coach can help you avoid wading into a of mis - with her fund-raising ideas and coaching for the information. Well-meaning but misguided amateurs division’s annual participation in a Making Strides (read: preachy friends or acquaintances), gimmicky Against Breast Cancer 5K Run/Walk, a record marketers, and snake oil salesmen may have always number of employees came out for the event. complicated the quest for good health, but in to- “[The coaching] has been a builder of both morale day’s internet, social media, and mass media envi - and health,” Archer said. ronment, their advice is more widely broadcast than Moran Jacksonville’s coach, Mark Picard, is also ever. Amid the viral spread of fad diets, popular ideally suited to working with mariners. A 26-year myths, advertising for dubious products, and videos Navy veteran, he is a retired chief hospital corps - with authoritative-sounding pronouncements man with seasoned medical experience in a ship - backed by flimsy science, it can be hard board setting. He holds a degree in health educa - for weight-loss seekers to distin- tion. He, too, tempers a scientific perspective with guish between helpful, useless, well-honed insights about people and practicality. and downright harmful “I listen and learn what goals and components advice. people want to deal with, and respond with help - ful facts and information,” he said. “Understand- Health coaches an- ing where someone is in a cycle of change is swer such dilemmas important — people go through stages of precon - with evidence- based facts templation (such as unawareness or and balanced perspectives apathy), con templation, preparation, culled from the work of doctors action, and sometimes, getting back and researchers — a kind of health - on track after a relapse. Whatever care brain trust. If the goal is weight stage they’re in, my job is just to help loss, this often translates to moderate them navigate it at their own pace changes in diet and lifestyle that are and on their own terms.” A majori - physiologically safe, psychologically ty of Jacksonville mariners are on low-stress, tailored to an employee’s board with the coaching. Picard has situation and values, and geared for said that coaching has helped many permanence. shed pounds (collectively, over 150 Moran Charleston’s coach, Stephanie pounds to date) and many inches off Horton, has become a trusted re- waistlines. “Sleep improvement driven by source for that division’s employees, physical activity, mind-awareness, and most of whom have spoken with nutritional means is another popular her, Jonathan Archer said. focus,” he said. “We’ve also seen reductions Horton is no stranger to work - in medication.” Picard received an unex - ing with sailors; she has done pected testimonial when he was introduced nutritional con sulting for the to some Jaxport dockmasters who happened U.S. Navy, and knows how to to be aboard a tug he was visiting. “They said work around rotating sched - they’d heard about the coaching program’s suc-

16 coaching for Moran, she is the full-time Well-Being Coordinator for the City of Norfolk, Norfolk Pub- lic Schools, and Norfolk Redevelopment and Hous - ing employees and retirees. In her first few months as Moran Norfolk’s consultant, she concentrated on simply getting to know the division’s mariners and staff. “My first job is always to listen,” she said, adding that she does not arbitrarily suggest programs and activities; rather than lead, she will respond to mariners’ feedback with accordingly tailored ideas, and she is always accessible to an- swer confidential individual inquiries. Her low-key, relationship-building approach has been paying off: among Moran Norfolk employees she has ad- vised, several have achieved impressive results with self-directed weight loss, healthy nutrition, or smok- ing reduction programs. How substantial are the benefits of health coa- ching? The short answer is that at Moran, they have so far been solidly substantial, and the long-term out- look is promising. The program’s five-year history The emplo yee at Moran is too short to support big-picture con - clusions, Solomon said, but the progress is highly makes the encouraging. Moreover, in the U.S., health and wellness coa- ching is an emerging specialty whose history is just decisions and now becoming long enough to drive meaningful public health studies of its benefits. Such studies does the work; track their subjects’ health for a minimum of 20 years. But there is good reason for optimism, par - the coach ’s role ticularly on Moran’s part. As widely reported in the business press, numerous studies to date have is to inform, tracked the results of corporate wellness programs that did not include coaching. Some of that re- search found that employers who strove to address advise, help the role of health in worker safety, and to maintain a healthful culture in other ways besides the well - identify options, ness program, tended to achieve positive results that they highly valued. Moran falls squarely in and provide en- that category, and the coaching has become the focal point of its wellness program, Solomon said. couragement. Moran employees, for their part, have been using the program advantageously. Those who have reaped significant benefits from the coaching — like the employees in Charleston and Jacksonville cesses, but were unaware that coaching was con - who have lost 30 pounds — would probably agree ducted on-site, which they thought was a fantasti - with what doctors and researchers sometimes say cally beneficial idea,” he said. Tom Craighead, about measuring the benefits of healthy living: Moran Jacksonville’s vice presi dent and general that while you can quantify the details, the overall manager, said that “The program has been very effect can only be described as priceless. I well accepted, and [our] people are motivated. Mark has a way of getting inside your head with - out it feeling like he’s nagging; he just offers ways Opposite page: Matt Magwood, a mate on the Coop- to get [to your goals]. And it ties in with Behavior- er Moran (he is the late Capt. Rodney Magwood’s Based Safety as part of employee care.” nephew), using a TRX suspension trainer — a con - Kerri Phillips, who began coaching for Moran veniently portable, highly effective workout device. Norfolk in November 2018, brings a wealth of Above: Ellen Silbergeld with the crew of the Anna- broad-based experience to the work. In addition to belle Dorothy Moran .

17 Amid Con ti nued Growth, MER Is Now a W holly Owned Moran Subs idiary

oran Environmental Re- MER’s operations now spanned the entire East covery, popul arly known Coast, and it built national recognition in the emer- as MER, has continued to gency response arena. expand through strategic 2010 brought the Deepwater Horizon spill, and acquisitions. In 2019, the both MER and Moran Towing found themselves at company acquired Glo- ground zero. MER’s participation and contribution bal Diving and Salvage to the response efforts during this event cemented (GDS), headquartered in its reputation as one of the leading emergency re- MSeattle, Washington, with four additional locations sponse organizations in the U.S. in Alaska and California. The acquisition made Looking to grow the company further and di- MER one of the largest go-to companies in the versify from its emergency response and industrial country for commercial diving, marine construc - services roots, MER now focused its expertise on tion, and emergency and casualty response, with other customers who also valued its performance, the added value of a unique specialty in non-float - capabilities, and culture. To meet this goal, MER ing oil location and recovery. embarked on a business strategy that encompassed Shortly before the GDS acquisition, MER ac- prudent acquisitions, diversity of business lines, and quired the 50% interest of its joint venture partner, organic growth within select markets. Fleet Environmental Services, making MER a whol - 2011 saw a series of acquisitions. The first was ly owned subsidiary of Moran Towing Corporation. Water Recovery, Inc., a centralized wastewater treat- An integrated supplier of environmental, indus- ment plant in Jacksonville, Florida, that treats trial, and mechanical services, MER now operates non-hazardous wastewater and solidifies sludge in 57 locations in the U.S. and . With its prod ucts for landfill. MER also acquired Jackson- unwavering commitment to industry-leading per - ville Pollution Control, an environmental services formance, the company is well-positioned for growth company servicing the pollution response co-op in a vitally important growth industry. in Jacksonville. MER’s progress has indeed been marked by a The following year, MER acquired Drummac, pattern of carefully managed growth that winds Inc., an environmental, cleaning, and mechanical back more than 20 years. services company serving the passenger rail indus - To track its origins, one must go back to 1998, try around the country. Drummac today operates when Moran Towing Corporation acquired Tur - in 34 locations, managing the Auto Train logistics ecamo Maritime company. Turecamo, in addition in Virginia and Florida and offering auditing, to its tug service business, had formed a small oil mechanical and refurbishing services to its cus - spill response company called Turecamo Environ- tomers nationwide. mental Services (TES), to join in what was at the MER acquired Coastal and Ocean Resources, time a new focus on oil spill response. Under Mor- Inc. (CORI), located in British Columbia, Canada, an’s new ownership, senior management looked to in 2013. CORI offers coastal mapping and imaging, grow TES. It entered into a joint venture with En- biologic and geologic research, environmental risk vironmental Recovery Group (ERG), in Jackson- assessment, and oil spill damage assessment (SCAT) ville, Florida, and MER was born. services. In addition, it provides scientific support Fast forward to 2007: MER had by now estab - throughout the MER organization. lished itself as a premier oil spill response organi - In 2014 and ’15, MER entered the commer- zation and a leading provider of industrial services . cial diving business with the acquisitions of Eason Thriving, it grew geographically to cover the entire Diving & Marine Contractors, of Charleston, Southeast. That year, MER availed itself of an op- South Carolina and Wilmington, North Carolina, portunity to buy out ERG’s interest, and it took on and Mainstream Commercial Divers, of Murray, Fleet Environmental Services, out of Randolph, Kentucky. MER was now able to offer all of its cus - Massachusetts, as a new joint venture partner. tomers added value and services, and the diversi -

18 fication made it a major participant in the com - Corp., alongside the ship docking/harbor services mercial diving and marine construction business. and petroleum/dry bulk transportation services. In keeping with its policy of organic growth, Brian House, president of Moran Environmental MER now devoted a few years to integrating these Recovery, is a nationally recognized industry lead- acquisitions. er and we are happy to have had him at the helm The company resumed its acquisition-driven during this growth period and leading our 900- growth strategy in 2018, purchasing Pettit Environ- plus highly trained employees through multiple mental, a traditional environmental services and integrations with positive results for our customers transportation company. The Pettit acquisition ex- and employee development. Industries and gov - panded MER’s geographic range, adding resource ernment agencies that value performance, safety, centers in Louisville, Kentucky; Indianapolis, Ind- reliability, professionalism, and integrity call on iana; and Cincinnati, Ohio (MER currently has 14 MER to meet their needs, knowing that MER will environmental resource centers in ). have the management, capabilities, assets and cul - Bill Muller, Moran Towing Corporation’s senior ture to meet or exceed all their requirements.” I vice president who oversees MER, said, “With these latest acquisitions, MER now takes its position as a third major line of business for Moran Towing Below: A GDS diver at work in Florida.

19 Record Bre akers and Trends etters: a Sn apshot

Sta rting in Late 20 17, Moran T ugs A ssisted Some of the La rgest Ships Ever to Call at U.S. East Coast Ports s e

n Below: The COSCO Development , a 13,092-TEU Page 22, inset: A simulated size comparison Neo-Panamax container ship, called in May 2017 between the Development and the Norfolk sky-

o at the Port of Virginia. At 1,200 feet in length, line. The ship is approximately four city blocks

t the ship was the largest ever to call at the port in length. (the record has since been surpassed by other Page 23, top: In January 2018, in Upper New York s vessels). Arriving in the predawn hours, the Bay, the James D. Moran awaited a messenger line Development was escorted and docked by four

e from the Gunhilde Maersk , a Neo-Panamax ship Moran Norfolk tugs.

l headed for the Port Newark Container Terminal.

i Page 21, top: The Development is positioned for The Gunhilde , 1,200 feet in length, was at the time docking by the Clayton W. Moran , Maxwell Paul one of the two longest ships ever to traverse New- Moran, Jack T. Moran , and Kaye E. Moran . The ark Bay (the other was the CMA CGM T. Roosevel t). M port’s container cranes are nearly blocked from

Page 23, bottom: The Gunhilde clears the Bayonne view by the ship’s massive hull.

l Bridge. It was escorted and docked by the Jona-

l Page 21, bottom: At sunrise, with the ship’s cargo than C. Moran , James D. Moran , Kirby Moran , and unloaded, the Kaye E. and Maxwell Paul take up Miriam Moran . “1200-footers are now normal,”

a positions for undocking. said Capt. Kevin Denning, of Moran New York/ New Jersey. Page 22: The Clayton W. and Kaye E. pulling the C ship away from the dock.

p i h S

20 21 A ppr oximatel y 4 city b locks

22 23 Below: The CMA CGM T. Roosevelt , seen here in Savannah in September 2017, was at that time the largest ship ever to call on the U.S. East Coast. The 14,414-TEU Ultra Large Container Vessel is 1,200 feet long, with a 157-foot beam. Escorted and docked in Savannah by the Edward J. Moran , Cooper Moran , Laura K. Moran , and Cape Henlo- pen , the ship also called at Charleston and New York/New Jersey. Opposite page, inset: The CMA CGM T. Roosevelt in New York’s Verrazzano Narrows, en route to Port Elizabeth, New Jersey, in September 2017. Minutes after the photo was snapped, the ship be- came the tallest ever to pass under the heightened, newly reopened Bayonne Bridge (the record may have since been equalled or surpassed). It was escorted and docked by the Jonathan C. Moran , JRT Moran , Kirby Moran , and Miriam Moran .

24 25 The James D. Moran dropping off a docking pilot to the ONE Apus in May 2019, just north of New York’s Verrazzano-Narrows Bridge. Inset: In July 2018, the ONE Stork became the first of Ocean Network Express’s magenta-colored Neo-Panamax container ships to call at New York/New Jersey. The ship is seen here as it was escorted through Upper New York Bay by the James D. Moran , Jonathan C. Moran , and JRT Moran in October 2018.

26 27 28 On September 12, 2020, the CMA CGM Brazil became the largest ship ever to call at a U.S. east coast port. Seen here arriving at APM Terminals in Port Elizabeth, New Jersey, the ship is 1,200 feet in length, with a 167- foot beam and a draft of 47.5 feet. The Brazil’s cargo capacity is 15,072 TEUs. Four Moran tugs assisted with docking. I

29 Ben son George Moran and Judy Moran Are Moran’s First Tier 4Tugboats

t Moran’s first two EPA Tier 4– compliant tugboats, The combination of dramatically heightened the Benson George Moran and Judy Moran , entered emissions control, increased power, and the class’s e service in January and October of 2018, respec - exceptionally nimble handling has substantially

e tively. Benson George joined the Moran Port Arth- raised the bar of Moran’s escort and docking ca- l ur /Beaumont fleet; Judy began work for Moran pabilities. Moreover, the new tugs are the ideal Norfolk. Both vessels are 93-foot, 6,770-hp, FIFI-1- choice for escorting very large and ultra large ships

F rated escort tugs. Benson George has been assisting through Norfolk’s occasional windiness and chop, large tankers, bulkers, and other commercial traffic or Port Arthur/Beaumont’s high-traffic river corri - in and around Port Arthur and Beaumont, Texas. dors. “[ Benson George ] is the biggest, strongest, most e Judy is assisting Post-Panamax and Ultra Large versatile tug we have [in Port Arthur], Steve Kelly,

h container ships, as well as other commercial ves - Moran Port Arthur/Beaumont’s vice president and sels, in and around Hampton Roads and the Port general manager, told Professional Mariner in July

T of Virginia. 2018. The tug has drawn unsolicited high praise Environmentally speaking, Tier 4 tugs are am- from its captains, he said. I ong the greenest afloat. The EPA’s Tier 4 regula - tions, phased in completely as of 2015, require marine diesel engines on towing vessels to utilize exhaust after-treatment systems that drastically

reduce emissions of Nitrogen Oxide (NO X) and particulate matter (PM). The Benson George’s and Judy Moran’s Caterpillar 3516e engines accomplish this by employing a Selective Catalytic Reduction (SCR) system, in which an SCR dosing cabinet injects misted diesel exhaust fluid (DEF), a urea- based solution, into the exhaust. This produces a chemical reaction that “scrubs” exhaust emissions

by turning NO X into mostly water vapor and nitro - gen gas, both of which are harmless to the atmos - phere. The system is highly efficient; it does not impede engine performance, and generally offers improved fuel efficiency. Benson George and Judy are nearly identical sis- ter tugs — both are twin-screw tractors driven by Z-drives (Rolls Royce on the Benson George , Schottel on the Judy ) turning 110-inch stainless steel propellers. Each tug’s electrical system is pow- ered by twin John Deere 99 kW Tier 4– compliant Above: The dosing cabinet on the Judy Moran . generators. Towing equipment on both vessels in- Opposite page, top: The Benson George Moran cludes a Markey DEPC 52 render/recover electric assisting a in Texas. hawser winch forward, and a Markey CEWC 60 electric hawser capstan aft. The tugs’ wheelhouses, Opposite page, bottom: The Judy Moran during sea trials in Maine in July 2018. deckhouses, and crew accommodations are essen - tially identical. Pages 32 –33: The engine room on the Judy Moran .

30 31 32 33 Re-e nvisioning a Queen

John Maxtone-Graham’s Queen Mary 2 Delivers Both a Lavishly Illustrated Portrait and a Compelling Story

and illustrations, and you might well feel that it’s the closest you can come to experiencing the QM2 without actually boarding it. Even the currently avail- able 360º video tours can’t quite equal the effect. In the book’s text, Maxtone-Graham plumbs the ship’s depths, figuratively and literally. He talks to a diversity of corporate honchos, maritime and de- sign professionals, shipbuilders, officers, and ship - board employees, fixing his attentive ear on every - one from Cunard’s chief executive to the great lady’s busboys. A keenly engaging personality, he accords equal respect and due credit to each of his sources. Granted extraordinary access by Cunard and Chantiers de l’Atlantique at St.-Nazaire, the shipyard that built the QM2 , the author paws Queen Mary 2 through drawings and documents, and spends time The Greatest Ocean Liner of Our Time with the ship’s architect, engineers and interior By John Maxtone-Graham designers as they work. He sails aboard QM2 re- with Photographs by Harvey Lloyd peatedly, documenting its posh environment in discerning detail and shifting whimsically between mult iple perspectives: he is at once a historian, tour Cunard’s Queen Mary 2 has received its fair share guide, and starry-eyed passenger who has himself of publicity, including in these pages. Much of the been smitten by the romance of a crossing on a

s media coverage, however, has dwelled on the ship’s great liner. impressive size and luxurious appointments. For Maxtone-Graham’s admiration for the QM2 k the full story — especially the design and engineer- and its heritage runs deep, and at times his enthu - ing innovations embodied in the vessel, and its dis- siasm bubbles over into breathless prose. But his o tinction as a transatlantic ocean liner — interested descriptions of the ship’s hull design and engi - parties can turn to definitive, lavishly illustrated neering are lucid and deeply informed, and they o books like John Maxtone-Graham’s 2007 work, are essential reading for anyone who wants to Queen Mary 2: The Greatest Ocean Liner of Our Time . know how advanced the QM2 really is. In one of B Maxtone-Graham, who died in 2015, was a cel - the book’s finest passages, the author describes ebrated authority on ocean liners. He was not the how the convex conical shape of the ship’s bridge first author to go to town on the subject of the QM2 ; screen was specially designed to resist the enor - a 2004 book, Queen Mary 2: The Birth of a Legend , is mous blunt force of monster waves. The screen the work of no fewer than two authors and two pho- itself is only a second line of defense; in front of it tographers, and rivals Maxtone-Graham’s book in on the foredeck sits a V-shaped breakwater that its beauty and heft. But Maxtone-Graham was re- disrupts a wave’s shape, and thus its power, before nowned for two talents that imbued his portraits of it reaches the screen. A reader hopes that this high- great ocean liners with an unsurpassed vividness: ly engineered architecture, which was tested using his commanding knowledge encompassed both the scale models in simulated sea conditions, will never ships and the lore of transatlantic crossings that be put to the test in real life. (In 2017, the mega grew up around them — he wrote approximately Anthem of the weathered a nearly 30 books — and he had a flair for showmanship. comparable real-world battering, emerging with Open his Queen Mary 2 and leaf through its sump - only superficial damage and no reported serious tuously reproduced, jumbo coffee table–sized photos injuries to passengers or crew.)

34 The year Queen Mary 2 was published, QM2 Maxtone-Graham, who was born in New Jersey, essentially lived up to Maxtone-Graham’s boastful- was an Anglophile’s Anglophile. He admired Eng- sounding subtitle. It was the largest and most ex- land’s real Queens, and could suavely sell you on pensive ocean liner ever built. It has since been the pleasures of taking tea. The book occasionally surpassed in length and beam, and equaled in reads like a good travelogue, though it understand- height, by Royal Caribbean’s Allure of the Seas and ably omits any discussion of what a trip on the QM2 several other cruise ships. But the QM2’s grand- costs. (Depending on what level of accommoda - eur resides in more than its physical dimensions or tions you purchase, a on the luxurious accommodations. Writing in the book’s QM2 can be only marginally more expensive than foreword, Micky Arison, the chairman of Carnival airfare to London. QM2 also makes shorter inter - Corporation (Cunard’s parent company), summa - coastal and coastal trips, priced within reach for rizes the ship’s chief virtue thusly: “ Queen Mary 2 many vacationers.) is a true ocean liner, able to cross the daunting Ever the historian, Maxtone-Graham serves up North Atlantic safely and swiftly year-round… a bonus: several chapters on the history of Cunard. However splendid today’s cruising vessels, none has The writing here is captivating; the author unfolds the same reserves of power and reliability.” It was evocative descriptions of events, people, and vessels Arison himself, in 1998, who provided the impetus with the narrative momentum of a good novel, in- behind QM2’s creation; with the fusing the story with dry wit and a vibrant under - aging and Cunard hoping to lure new generations standing of its human dimensions. It’s a concise of transatlantic passengers away from air travel, he yet luminously detailed account, and Maxtone- dreamed of creating Graham’s ear for a magnificent 21st- quotations is astute. century ocean liner. Here, for example, With the eye and is Samuel Cunard, ear of a master sto - the company’s foun- ryteller, Maxtone- der, issuing a blan - Graham traces the ket instruction to QM2’s back story Cunard’s masters, from the first flick - circa 1843: “Your ering of Arison’s ship is loaded, take vision to the ship’s her; speed is noth - triumphant maiden ing, follow your own voyage, illuminat - road, deliver her ing the sheer enor - safe, bring her back mity of its design safe — safety is all and construction challenges and the elegant inge - that is required.” And here is David MacIver, one nuity that was summoned to meet them. Stephen of Cunard’s managing partners during that same Payne, the naval architect in charge of designing era, opining on the absence of table napkins on the QM2 , spent two years on preliminary research Cunard ships: “Going to sea is a hardship… alone, diligently exploring what kind of ship could If people want to wipe their mouths at a ship’s feasibly fulfill such an audacious goal. Working table, they can use their pocket handkerchief.” with his colleague Richard Moore, Payne looked to The glory years, however, would soon arrive. improve upon conventional design solutions, and Maxtone-Graham takes us through the golden age the team’s experiments and investigations fueled of ocean liner travel, during which Cunard’s supre- QM2’s monumental splendor and reliability. macy was firmly established by now-legendary ships “[F]ully three quarters of Queen Mary 2’s cabins and voyages. come complete with open-air terraces overlooking The book’s historical photographs fascinate, the sea,” Maxtone-Graham writes, unleashing one and Harvey Lloyd’s striking photographs of the of many surprising facts that dangle like sweet QM2 function as both visual aids and inspira - temptations before prospective passengers. In ad- tional images. Lloyd’s pictures are a potent remind- dition to its more standard amenities, QM2 boasts er that for all its power as a modern symbol of a planetarium and an adult education center with technological progress, the QM2 is in some ways a visiting faculty from the University of Oxford. stunning example of timeless craftsmanship — Or, you could just play tennis or golf, hit the gym, something that was planned and built unhurr- swim, take a painting class, go to a disco, take in a iedly and meticulously, with an uncompromising musical or recital, see a film, or attend a wine tast - dedication to quality and safety. As Maxtone-Gra- ing. If you’re not up for fine dining, you could al- ham ably points out, that commitment informed ways swing by the poolside hamburger joint. It does Samuel Cunard’s vision from the start. Long may it sound like more fun than flying. inspire us. I

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r i g t g e h e t n n n t h m h l h o a e d ) I g s t e . r s t - - - - . - 37 In 2 017–18, Moran Christe ned Four New High- Horsepower Escort Tu gs

Clayton W. Moran and Maxwell Paul Moran Both the Clayton W. and the Maxwell Paul are Two identical, 93-foot tractor tugs, the Clayton W. now serving in the Moran Norfolk fleet. Moran and Maxwell Paul Moran , were christened in a dual ceremony on July 8, 2017 at the Water- Benson George Moran side Marina in Norfolk, Virginia. Both tugs were The Benson George Moran was launched at the Wash- built by Washburn & Doughty Associates, in East burn & Doughty Associates shipyard on August 16, Boothbay, Maine, and were launched in 2017. Both 2017. A 93-foot Z-drive tractor, it is Moran’s first are 6,000-hp vessels. Tier 4–compliant . [A story with technical In addition to celebrating the tugs and honor - details appears on page 30 of this issue.] ing their namesakes, the ceremony underscored the longtime friendship between the Barker and Tre- Judy Moran gurtha families, which stemmed from a decades- Moran’s newest escort tug, the 93-foot, 6,770-hp long friendship and business partnership between Judy Moran , was christened on October 13, 2018 in Paul R. Tregurtha and James R. (Jim) Barker. With a ceremony at Pier 5 in Baltimore’s Inner Harbor. family members and friends of both clans in atten - Built by Washburn & Doughty Associates, the Tier 4 dance, the event joyfully showcased for the younger tug was launched in July 2018 at the yard’s East generations among the guests the fruits of friend - Boothbay Harbor facility. ship, hard work, integrity, and dedication to a fam- Judy Moran is named for the wife of Moran ily business. senior vice president Ned Moran, and was chris - Clayton W. Moran is named for Clayton W. Barker, tened by the couple’s oldest granddaughter, Frances the grandson of James R. and Kaye Barker. Clayton , Leahy. The celebration was a grand family affair, who goes by “Clay,” is a graduate of Hobart Coll- with three generations of Morans in attendance, s ege, where he earned a degree in media studies. including Judy and Ned’s son, daughters, and He currently works in the social media department grandchildren. The guest of honor beamed as her e of Seastreak, a sister company of Moran. granddaughter Franny shattered the traditional Clay met the tug’s sponsor, Mimi Refojo, dur -

n “bottle of bubbly” over the tug’s gunwale with a ing his freshman year at Hobart. Mimi performed single decisive swing. o the christening of the Clayton W. The ceremony was followed by a family lunch - t Maxwell Paul Moran is named for Maxwell Paul eon. In a nod to the season, Judy Moran presented Child, a son of David and Tracy Child, and grand - each of her grandchildren with a hand-painted s son of Lee and Paul Tregurtha. Maxwell’s siblings pumpkin. But the day’s most thrilling treat was Haley, Benson, Dennis, and Kirby joined him at still to come: after lunch, the revelers boarded e

l the christening. the new tug for an onboard tour of Baltimore i Maxwell, who goes by “Max,” attends Cornell Harbor. The vessel gleamed, inside and out, as it University. He was awarded Sigma Chi fraternity’s quietly motored through calm waters under an Outstanding New Member award for 201 6-17 overcast sky. M by the Cornell University Fraternity and Sorority Judy Moran is Moran’s second Tier 4 tractor tug. Community. She served in the Moran Norfolk fleet in Virginia Max’s younger sister, Kirby, sponsored the tug before commencing her long-term assignment and performed the traditional champagne chris - in Freeport, Texas, in 2019. [Story on page 30 of tening with swiftly efficient aplomb. this issue.] Guests and honorees then proceeded to the nearby Town Point Club for a celebratory lunch - eon, where speeches by Paul Tregurtha and Jim Opposite page, clockwise from top left: Mimi Refojo Barker were capped with hearty toasts. Both Mr. christening the Clayton W. Mora n; Kirby Child chris - Tregurtha and Mr. Barker reflected on how they tening the Maxwell Paul Mora n; Maxwell Paul (Max) have benefitted from strong family ties. After lunch, Child with his sister Kirby and parents David and guests and honorees were treated to rides aboard Tracy; Mimi Refojo and Clayton W. (Clay) Barker; the new tugs. The festivities went on until evening, the launch of the Benson George Moran in Maine; concluding with a casual dinner at the Vintage Kit- Frances (Franny) Leahy christening the Judy chen at Dominion Tower. Moran , with Judy Moran to her right.

38 39 Jim Murr ay, Moran’s Longti me Vice President of Sal es, Retires

Jim Murray, who helmed Moran’s sales department personified by Ted and Paul Tregurtha (the latter for more than 20 years, retired in May 2017. “Jim is Moran’s CEO), and Ned Moran, the company’s was the kind of guy you want to spend time with, senior vice president in charge of harbor opera - so it was a bittersweet moment when we waved tions. Sharing reflections for this article, Ted and goodbye,” Ted Tregurtha, Moran’s president, said. Paul summed up Jim’s essence with the observa - In a career marked by integrity, vision, and tion that “his honest, transparent, sometimes blunt results, Jim cultivated and forged customer rela - approach to his life and job appealed to us, and tionships on four continents, molding Moran’s undoubtedly to Moran’s customers.” small sales team into a squad of promise-keeping “We will both always be grateful for the contri - straight-talkers whose reputations preceded them. bution he has made to the culture of Moran and for Apart from the occasional awards ceremony the contribution he has made to our lives,” Ted said. photo op, he cared little for the limelight. Inter- “We hate to say goodbye, but we wish him well in viewed for this article, he said that “It would be best his retirement, and know that he will enjoy pilot - to keep it short.” ing his trusty Sunfish around the Maine lakes.” e

l Such modesty is characteristic of the man, and Jim commented that he is deeply grateful to Jim’s approach to sales could perhaps be summed Aislinn Pitchford, Moran’s assistant vice presi dent p up in four words: he was old-school, a straight shoot - of sales, for her invaluable expertise and cama rad- er. He was good at answering customers’ needs erie. He truly enjoyed working for Moran he said, o not just out of respect, but because he understood adding that “Moran’s vision for the long term them deeply. and insistence on integrity in all matters made the e Before joining Moran, Jim was a mariner — an job easy and more rewarding. It probably sounds

P MMA graduate with a captain’s license, who for clichéd, but if I had to sum it all up in a single ten years sailed on ships for Lykes Lines. He also comment, I would just say it was an honor to work earned shoreside stripes, beginning in Lykes’s lay - for Moran.” out and stowage department and advancing over the years to port manager of Charleston and then Norfolk. He left Lykes and joined Turecamo Mari- time prior to its being acquired by Moran. His first engagement with Moran was as its port manager in Savannah. At Moran, his knowledge and experience were wedded to an abiding belief in the company’s qual- ity and integrity. His chief sales tool, he said, was mutual trust, which also extended to his co-worker and supplier relationships. (Full disclosure: the au- thor of this article worked for Jim as a consultant for 15 years.) Jim’s tenure at Moran coincided with a period of sustained growth and modernization. Joining the Jim and his wife Debra now reside in Eastport, company in 1996, he led Moran’s sales department Maine, and have successfully survived their first full from the threshold of desktop computerization Maine winter. “We understand that one or two trips through its digital transformation. Over the course south helped them endure it,” Ted Tregurtha said, of the next two decades, his sales leadership helped “but Jim and Debra are veteran ‘Maineiacs,’ and fuel Moran’s transition to more powerful tugs. we have no doubt that as the years pass they will The Moran fleet grew from including one tractor settle in for the long run.” tug to operating more than 42, and from having “Jim’s presence will be missed by all of his great no ATBs to operating 10. friends at Moran and by our customers,” Ted said. His favorite part of the job was his associations “We are all lucky to have known him,” Paul added. I with customers and co-workers, some of which grew from congenial business relationships into person - al friendships, he said. He enjoyed being able to Above: Jim Murray at the Payton Grace Moran work closely with some of Moran’s top leadership, christening in Maine in 2015.

40 Grego ry (Gre g) McGinty, 1947–201 8: An A ppreciat ion

We are sad to report that Greg McGinty, a valued vessel and employee safety through the use of a member of the Moran corporate family, passed Safety Management System. away on September 2, 2018, at age 71. Greg was Gregory Francis McGinty was born on July 11, a retired executive vice president of Moran who 1947, in New York, New York. A graduate of Boston brought out the best in us all with his good humor, College, he subsequently earned a master’s degree enjoyment of life, and positive outlook. from the University of Pennsylvania. In his leisure Greg came to Moran in 1998 when the com- time he was devoted to his family and was an avid pany acquired Turecamo Maritime, where he was outdoorsman, enjoying skiing, hiking, fly fishing president and CEO. He had joined Turecamo when and golf. He loved spending time at his house it was a small, family-run business with opera- on Equinox Mountain in Vermont, but wouldn’t tions based solely in New York. During Turecamo’s hesitate to make a trip out west to do some serious later period of expansion, Greg helped the com - fly fishing. pany make multiple acquisitions that extended He is survived by his loving family: his wife, its operations into Savannah, Georgia; Charles- Joan McGinty (nee Turecamo), of Briarcliff Man- ton, South Carolina; and Philadelphia, Pennsyl- or, New York; his sons, Michael (Kristen) and Bren- vania. He then became a critical force at Moran dan (Fawn), both of Chappaqua, New York; his for 10 years, contributing his extensive maritime brothers Mark (Liz), Sean (Susan), and William management expertise at the company’s corpo - (Nina); and a sister, Constance (Cliff) Tallman. rate headquarters in New Canaan, Connecticut He was the cherished grandfather of James, Ash- and facilitating the merger of the two companys’ ley, Timothy, Katherine and Declan. I cultures and processes. “He was smart as a whip and had a wonder- ful sense of humor,” Greg’s brother-in-law Peter Nistad said. Mr. Nistad, who is Turecamo’s retired chairman, was close to Greg professionally as well as personally. “He was a great [storyteller], in the Irish tradition, and also loved to hear a good tale,” Mr. Nistad said, adding that “he was the best golfer I’ve ever known.” Greg in fact never missed a Mor- an golf tournament, and was a sought-after golf partner due to both his outgoing personality and his highly admired 7 or 8 handicap. During his time at both Turecamo and Moran, Greg brought his zest for life and enthusiasm for fun to the job every day. He applied his enjoyment of fun to the manner in which he built customer relationship s…business meetings were not only about business but also about having a good time, getting to know people and enjoying their com- pany. If a business event could be tied into a tasty meal, round of golf, fishing trip, or a ski trip, so much the better. But Greg also had a serious side that balanced his lighthearted nature. The safety of his people and equipment was always his top priority, and in 1996 Greg had the opportunity to share his passion for safety with the industry by serving as the chairman of American Waterways Operators (AWO). Under Greg’s leadership, AWO initiated a program known as the Responsible Carrier Pro- gram. This program was the start of AWO’s and the industry’s long journey towards improving Above: Greg McGinty in 2016

41 In Memoriam: Captain Rodney Magwood gentleman who took the time to share local knowl - edge and sage advice with a new GM. Rock’s out - Captain Rodney Magwood, a highly regarded Sav- going personality and contagious sense of humor annah docking pilot and admired Moran employ - will be missed by all of his co-workers, friends and ee, passed away on August 22, 2018. He was 61. family. His well-earned reputation as a true pro - Capt. Magwood, who usually went by “Rodney”, fessional mariner within Moran and the Savannah was also known to colleagues and friends in the maritime community will not be forgotten.” port of Savannah by the affectionate nickname Rodney Magwood was born on January 31, 1957, “Rock”. An imposingly large man — he stood six in Savannah, Georgia. After graduating from Wind- feet three and weighed 325 pounds — he was well - sor Forest High School in Savannah, he decided to known for combining sharply honed marine skills follow in his father’s footsteps and become a mari- with a sunny professional demeanor. ner. Later, as a Rodney got his start in the industry as a deck - married father of hand for Atlantic Towing, before it was acquired three, he remain- by Turecamo, and, later, by Moran. He stayed with ed steadfastly de- the company his entire career, rising through the voted to family life ranks to become a captain and going on to be- and child rearing come the first African-American docking pilot in even as he juggled the Port of Savannah. “the crazy hours Like many a successful Moran docking pilot, that come with he was not only knowledgeable in the art and sci - the tug life,” Ms. ence of ship docking, but was also a gifted com mu - Hunter said. (Rod- nicator. Readers of Popular Mechanics got a glimpse ney’s son Reginald of Rodney in action when, in a February 2018 arti - is now a Savannah cle, the magazine profiled him and Captain David River Pilot; his Missroon at work as the Edward J. Moran docked son Rodney Jr. an LNG tanker, the Methane Princess . Missroon was works as a longshoreman, and his daughter, Rhon- in the tug’s wheelhouse, Rodney on the tanker’s da, works for the Savannah Morning News .) bridge. “As Magwood guides the behemoth in, a He was athletically inclined, and according to dance based on years of experience and intuitive Ms. Hunter, could drive a golf ball 300 yards. Rod- knowledge between docking pilot and tugs com - ney also loved fishing and spending time with his mences,” the magazine’s reporter wrote. To under- dogs, Pebbles and Bam Bam. His large stature be- score the point, he quoted several of Rodney’s lied a gentle nature, Ms. Hunter said, and he had commands to the tug, including: “Edward, tak e a deep but soft voice that would sometimes break me on down again…” and “Thirty percent on the out in a devilishly infectious laugh. Dog. Easy on the stern tugs, easy…” Such subtle mastery drew on Rodney’s deep ex- In Memoriam: Danny Grandone perience as a tug captain. In a eulogy on Facebook following his death, his Danny Grandone, who died on January 19, 2019, co-worker Eve Hunter at the age of 93, was 18 years old and fresh out of wrote that “Rodney high school when he started working for Moran could operate any of Towing & Transportation Co. in 1943. His first job the tugs in the Moran was as a typist. He could do 200 words a minute, Savannah fleet, and his son Bobby said, and he quickly got noticed: when Moran Savannah Edmond Moran, who was both the company’s pre- got their first tractor sident and a retired Rear Admiral in the United tug, the Diane Moran , States Navy, thought that the young man showed [he] was one of the commendable skills, well-rounded intelligence, first to learn the new and a can-do spirit. This was at the Whitehall technology.” He was ge- Building, Moran’s first high-rise headquarters in ner ous with his knowl - . edge, and taught or Moran put Danny on a fast track. The com- mentored many of the pany trained him to decode Navy signals in the Savannah tug opera - Verrazzano Narrows, and when he aced that role, tors Moran employs today, Ms. Hunter said. it trained him as a dispatcher. So began a distin- Al Cook, Moran Savannah’s vice president and guished 39-year career in which Moran would be general manager, said, “I had the honor of work - Danny’s sole employer. ing with Captain Magwood for a little over a year Danny was a people person, a guy who tem- after transferring to Savannah. He was a southern pered his sharp-witted abilities and instincts with a

42 kind and forgiving nature, Bobby said. He quickly sional friendships, including close ones with acquired a reputation for effective communication, Grover Sanschagrin (another Moraner widely ad- thorough preparation, easygoing charm and a good mired for his cool-headed skill and congeniality) sense of humor, all of which made him ideally suit - and Whitey Mattsson, an esteemed Moran tug ed for the job of dispatcher. captain. Danny was popular with everyone from In 1977, the New York Times sent a reporter to Moran’s switchboard operators (they, too, sent a do a short feature story on Moran’s operations in telegram) to its mariners, administrative staff, dis - and around New York. Danny gave the fellow a patchers, and executives. brief oral summary of a dispatcher’s responsibili - This was a good thing, because pressurized jug - ties, making sure to include dicey challenges like gling was part of the job description. “You have to dead ships and other emergency response situa - have everything in your head,” Danny told the tions. Then, Danny said this: “You can’t conceive of Times , and he did. By “everything,” he meant not how people who do this love this work.” That com - only vessel locations and geography — which, in ment may sound like a public relations bonanza , Danny’s realm, meant New York Harbor, the East but coming from Danny it was plainspoken truth. and Raritan rivers, Staten Island’s kills, the coastal Many a tugboat dispatcher, Danny included, could waters off New York and Connecticut, and the back that observation with edge-of-your-seat tales Hudson River as far north as Albany — but also from the trenches. Moreover, Danny was admired nautical terrain, ship drafts, weather, tidal pat - as an all-around stand-up guy, a quality that reson- terns, terminal capacities, and daily conditions at ated with people at work and outside of it. He once dozens of piers and terminals. starred in a television commercial for Buick, in Danny retired in 1982. Thirty-seven years later, which he drove a Buick (his, if you believe the ad) when Bobby Grandone called to inform Moran of to a dock, parked it in front of the Teresa Moran , and his father’s passing, the first person he spoke with earnestly appraised the value of the car’s reliabili - was a dispatcher, and the man knew who Danny ty in his work. In the spot’s final shot, Danny is seen was. This is perhaps unsurprising; Danny had men- standing on the Teresa’s bridge as the tug pulls away tored many people, and a lot of frontline wisdom to answer an emergency call. (The video can be is still attributed to him. The example he set and the view ed online at https://vimeo.com/38454310 1) knowledge he shared were his professional legacy. Danny saved a trove of work-related docu- They are storied, now as ever. I ments, photographs, and other memorabilia over the years, which his family now cherishes. The ma- terials, brought vividly to life by his family’s memories, paint a moving picture of top-flight teamwork bolstered by close camaraderie. They in- clude witty, slyly barbed telegrams that Danny re- ceived at his bachelor party the year he and his wife Norma married. Edmond Moran wished him hap piness and sent his regrets at not being able to attend. Some of Danny’s co-workers, as well as colleagues at other companies, good-naturedly “roasted” him in their messages. “We are grieved beyond expression to hear of your coming mar - riage, and share in the loss of your single bliss,” wrote the dispatchers at Seaboard Shipping Corp- oration, with mock solemnity befitting the occasion. The keepsakes convey the impression that as a group, Moran’s employees at the Whitehall Build- ing were especially comfortable with one another, which must have offset the pressures of the job. Danny, for his part, had numerous lifelong pro fes-

Opposite page, left and right: Capt. Rodney Mag- wood, ashore and at work aboard a vessel. At right, top: Danny Grandone on location at the shoot for his Buick television commercial. Bottom: A telegram from colleagues that Danny received at his bachelor party.

43 Mi lestones

Retirements (Deaths, continued) April 26, 2020, in East Setau ket, New York. He was Captain Jim Murray 90. The cause was Covid-19. Moran’s Vice President of Sales A native New Yorker who was trained as a sta - [Story on page 40] tionary engineer, Frank retired in midlife from a career as a supervisor of custodians for the New York City Board of Education and began forging Deaths a second career as a journalist and photographer covering the maritime industry in New York and Captain Rodney Magwood New Jersey. The endeavor proved fruitful; having A Savannah Pilot sailed in the Merchant Marine as a young man and [Story on page 42] later worked for the Port Authority of New York and New Jersey, he knew the beat well. Mary Corrigan In reminisces by his friends, family, and col- A Retired Moran Administrative Assistant leagues, and a bio issued by one of his publishers, Mary Corrigan, who worked as the administrative Frank was revealed to be a man of multifold talents assistant to Moran vice president, secretary and gen- and admirable energy. By the time he joined Mor- eral counsel Alan Marchisotto for 24 years before an, he had written news articles and feature stories retiring in 2010, died on July 1, 2017. She was 86. for the New York Times , New York Newsday , and num- s “She was a pleasure to work with and is well erous maritime publications. Starting in 1982, he remembered as someone who got things done effi - wrote a regular column on the Port of New York w ciently and correctly,” Mr. Marchisotto said. Judy and New Jersey for Steamboat Bill , the journal of En right, a Moran co-worker who knew Mary well, the Historical Society of America. e said, “You could set your watch by Mary. She had A talented photographer, he shot many of Tow- a routine… and stuck to it.” She also possessed a Line’s pictures himself, and also shot on assignment

N serene, easygoing charm, Ms. Enright said. for shipping companies in New York. Among in-

In a brief interview with TowLine regarding her dustry insiders his work was storied: at age 70, l retirement in 2010, Mary said that “Many an ad- he was still shooting from a helicopter swooping ministrative assistant can be counted on to be an through New York Harbor, a job that demanded e office authority on spelling and grammar, and to enough mental concentration and physical flexi -

n catch errors before they make it into print.” She bility to rigorously tax a man half that age. added that to be good at the job, you also need to He was deeply committed to maritime causes, n be a crackerjack organizer and silky-smooth tele - a passion that sparked extended career forays as phone personality. “I enjoyed working for Moran an author, historian, museum administrator, and o very much,” she said. civic organizer. In 1986, he co-authored The New “She had an incredible work ethic,” Mr. Mar- York Harbor Book with William Miller. He was the s chisotto said. “If I say she took a handful of sick sole author of a second book, Always on Station: The r days in the 24 years she was here, that would be a Story of the Sandy Hook Ship Pilots , that was pub -

e high estimate.” lished in 2008. As executive vice president of the “We all miss her, and talk about her often,” Maritime Industry Museum of SUNY Maritime

P Ms. Enright said. College in the Bronx, he mounted successful cam - paigns to commemorate New York’s General Slocum Silvano Ugrotto disaster of 1904 by restoring a public monument A Retired Moran Port Engineer and organizing an annual public observance of the Silvano Ugrotto, a retired port engineer for Moran tragedy. He eventually donated all of his photo - Philadelphia, died on May 3, 2018. He had worked graphic slides and negatives to the museum, and for several marine transportation companies and was his pictures were also included in a gift that Moran employed by Moran at the time of his retirement. made to the institution. In 2010, the Steamship Historical Society of Francis J. (Frank) Duffy America honored him for “recording and preserv - A Former Editor of TowLine and Moran Director ing the legacy of ships, New York shipping and the of Public Relations, Photographer, Journalist, United States Merchant Marine.” I and Historian Frank Duffy, who as Moran’s director of public re- lations from 1984 to 1993 edited TowLine , died on

44 Service Ann iversari es

10 Y ears of Se rvice 20 Y ears of Se rvice Austin W. Barden Robert F. Buchet Stephen M. Bartlett Vincent J. Ellul Andrew J. Beatty Mark Evans Schyler Jude Beech Willie J. Gardner Vandiford P. Beech Lawrence L. Havlicek Stephen J. Begin Dayvien L. Johnson Michael C. Bonsaint Darren D. Kerney Matthew W. Brewster Daryl J. Louviere William M. Chittick Robert Martin William A. Diamond Jr. Brian E. McDonald Frank Austin Dimatteo William C. Morris Philip A. Dussor Thomas A. Rizzo Joshua T. Duym Kevin M. Walsh Andrew A. Futch Bradley White Mark C. Hansen Gregory W. Williams Eric Wayne Hardison Sherry M. Williams Kurt Patrick Hellmann Dennis L. Yonker Dwain Danza Hinds David Patrick Ivester Matthew M. Love 30 Y ears of Se rvice Erik N. Luce Thomas E. Buckley Jesse J. Malmgren Joaquin Calix Donald S. McCord III Darrel J. Conner Terrence A. McGovern III Ronald G. Droop Mays C. Milner Arlon R. Feurtado David Ethan Olson Paul J. Lewis Randy Joe Quattro Edward F. Walker III James K. Quinn Edgar W. Williams Christopher Leonard Russo Edward A. Snell James D. Sonnier 40 Y ears of Se rvice Kevin Kelly Stanley John F. Campbell Jonathan A. Steinberg Daniel J. Klaben Jr. Walter T. Stewart Wayne S. Posey Anthony P. Vicari Michael W. Staszko d e t o N

d n a

n e e S Moran’s mariners tend to reflexively gravitate toward precision maneuvers. Above, “Exhibit A,” which was captured on a snowy day in, of all places, Savannah, Georgia. We rest our case.

c/o Moran Towing Corporation 50 Locust Avenue New Canaan, CT 06840-4737

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