2018 Financial and CSR Report Attestation of the persons responsible for the annual report
We, the undersigned, hereby attest that to the best of our knowledge the financial statements have been prepared in accordance with generally-accepted accounting principles and give a true and fair view of the assets, liabilities, financial position and results of the company and of all consolidated companies, and that the management report attached presents a true and fair picture of the results and financial position of the consolidated companies and of all uncertainties facing them. Paris, 29 March 2019
Chairwoman and CEO Catherine Guillouard
Chief Financial Officer Jean-Yves Leclercq Management Corporate report governance
Editorial 4 report Profile 6 The Board of Directors 89 RATP Group organisation chart 14 Compensation of corporate officers 91 Financial results 16 Diversity policy 91 Extra-financial performance Appendix – List of directors declaration 28 and their terms of office at 31 December 2018 91 International control and risk management 69
Consolidated Financial fi nancial statements statements Statutory Auditors’ report on the financial statements 156 Statutory Auditors’ report on the consolidated financial statements 96 EPIC balance sheet 159 Consolidated statements EPIC income statement 160 of comprehensive income 100 Notes to the financial statements 161 Consolidated balance sheets 102 Consolidated statements of cash flows 103 Consolidated statements of changes in equity 104 Notes to the consolidated financial statements 105
RATP Group — 2018 Financial and CSR Report 3 Editorial
2018 – a year of strong growth momentum and commitment to the territories served
2018 was marked by an acceleration in RATP Capital Innovation continues to invest the Group’s development in Île-de-France, in new shared mobility solutions and smart cities, in France and internationally. Our strategy spending €12 million to acquire stakes in high- of profitable growth on the dynamic growth start-ups such as Cityscoot and Zenpark. sustainable mobility and smart cities markets Across the Group as a whole, business from has proven to be the right one as seen in subsidiaries now accounts for 21.8% of the on-going improvement in our economic consolidated turnover, compared to 21.1% in 2017. and financial performance. The Group’s This strong economic and financial performance consolidated turnover increased by 3.2% is of direct benefit to both territories and to €5,563 million. passengers in terms of the services on offer and the quality of such services. In this context, the company, together with Île-de-France Mobilités, continued to invest 2018 also marked a turning point in terms massively in upgrading and extending its Paris of the Group’s CSR commitments. network by investing €1,579 million, of which Since 2014, the Group has taken the decisive step €895 million came from equity. to integrate a report on its CSR actions into its RATP Dev continues on its dynamic growth annual financial report. In 2018, RATP Group’s path (+9.1%) and won new contracts in France, financial and CSR report included a non-financial the United States and the Middle East. performance declaration for the first time.
4 RATP Group — 2018 Financial and CSR Report Catherine Guillouard RATP Group Chairwoman and Chief Executive Officer
Through these actions, we address the This commitment is also what motivates expectations of our various stakeholders and unites us all at RATP, driving us to work – investors, customers, partners, employees – every day to innovate and seek out new who are all increasingly vigilant as to our sustainable mobility solutions. non-financial performance. In this, RATP Group’s strategy is to achieve This commitment is essential. Indeed, we responsible growth that is consistent with are convinced that our social, environmental its values in a context of deep transformation. and societal actions help create sustainable value in the territories we serve and as a result also contribute to the Group’s economic performance.
RATP Group — 2018 Financial and CSR Report 5 RATP Group today RATP Group is a historic leader in passenger transport, and a recognised pioneer of automated systems. Today, it is leading the way in new forms of mobility, harnessing its wide-ranging expertise to deliver fl exible urban mobility solutions to exacting standards. It works with territories to design made-to-measure solutions for passengers and residents, adopting an integrated approach all along the mobility chain and delivering innovative services and infrastructure to shape sustainable cities.
Multimodal Broad-based expertise 63,000 8 modes 4 partnerships employees 6 major areas of expertise to shape the city of the future Metro Urban and Autonomous interurban buses vehicles • urban mobility • engineering • urban services • infrastructure management Tram Rail Scooter • investment funds • sponsorship
Sightseeing Demand- Carpooling responsive transport 16 million journeys every day
Maritime Cable Car sharing shuttles transport €5,563 million Strong values The Group’s action principles turnover People, commitment to the general interest, respect, Respect for others, professional approach customer service, to customer service and compliance with law €1,004 million a real taste for challenge, rules and consideration all in a spirit of openness for stakeholders cash fl ow
6 RATP Group — 2018 Financial and CSR Report United Kingdom France Switzerland Italy
China
South Korea
Morocco Philippines United States
Algeria India
Qatar
South Africa Saudi Arabia
Metro
Partner of cities Urban and interurban buses
around the world Tram We bring our multimodal expertise to cities Rail of every shape and size – throughout France
and around the world. Sightseeing
Demand-responsive transport
Maritime shuttles
Cable transport
RATP Group — 2018 Financial and CSR Report 7 Macro trends underpinning the Group’s transformation Increased and newly-formed competition In Europe and worldwide, many international operators operate urban public transport networks and are competitors in transport markets. New players and new forms of competition are emerging: players in “new forms of mobility”, car manufacturers (with the development of autonomous and/or shared vehicles), players in the digital economy (who already provide Increasing urban states and local authorities alike. services in the mobility field). development The transport sector has a significant and the rise responsibility for the increasing energy consumption in France, Digital revolution of megacities as well as greenhouse gas (GHG) The International Data Corporation According to the UN, the world’s emissions and pollution. Transport (IDC) estimates that by 2020 each population is expected to reach is the sector that emits the individual will produce 1.7 megabytes 9.8 billion people in 2050, two-thirds most greenhouse gas in France, of data per second. A huge volume of whom will live in urban areas. representing over 30% of the of information useful for facilitating This will contribute to the creation country’s total emissions. traffic flow, optimising urban of megacities, huge urban centres In this context, reducing energy lighting and also better managing with over 10 million residents. consumption and greenhouse parking issues. In urban transport, Residents will need transport as gas emissions is a key concern. the use of big data will lead to a true urban congestion is already reaching revolution, through the Internet record levels on all continents. New customer of things, and the integration The expected response to this is of artificial intelligence in service the development of public transport expectations offers and the customer experience. (therefore making it a high growth and new usages market), as well as the development The collaborative economy of smart cities, a model that reflects Autonomous is based on individuals sharing the challenges of urban development vehicles or exchanging goods (cars, with a view to creating a smart, for example), services (carpooling, Although there is a need for vigilance sustainable city. etc.) or knowledge. This new in terms of energy consumption economy is spreading across all and battery management, Environmental business sectors, notably the the benefits of the mobile revolution awareness transport sector. More generally, cannot be denied: fully-automated users are looking for a multimodal urban mobility, parking and Taking issues related to climate solution that is more flexible congestion avoidance. These change, environmental protection and better suited to their various innovations, which will contribute and social and societal responsibility expectations, including the to greater traffic fluidity, are already into account is a fundamental trend development of digital technology being used on existing services concerning private stakeholders, use in particular. of which data is an essential part.
8 RATP Group — 2018 Financial and CSR Report The Group’s strategy for sustainable mobility The Group’s ambition: “Be a world leader in urban, sustainable and connected mobility and become the privileged partner of smart cities.”
Achieve Become the operational privileged excellence partner of smart, To provide its customers with sustainable cities the highest levels of standards in To develop its commitment to new terms of service, the Group strives forms of mobility, the company to attain maximum performance relies on its performance in terms in all its activities. Its aims are of CSR and proposes innovative to develop a service-oriented solutions based on its data and culture, continue to maintain a digital assets as well as its industrial 4 levers high level of performance, enhance and real estate properties. security on its networks and Innovation and digital technology strengthen its position as creator and manager of infrastructures Pursue HR policy and social dialogue for the different regions. development Financial performance in France Prepare for and abroad Governance competition The Group is stepping up its and develop development in order to become business one of the world leaders in urban in France mobility in a durable manner, thanks to its traditional know-how, The company is preparing itself as well as that of its subsidiaries. and its employees for the opening-up to competition, with the aim of preparing for the first calls for tenders in Île-de-France and winning new contracts in France.
RATP Group — 2018 Financial and CSR Report 9 The Group’s business model
RATP Group is much more than just a mobility operator. It is a major player in the transformation of sustainable, smart cities.
Every day, we provide 16 million journeys worldwide, undertake complex projects in dense environments, offer innovative urban services, manage commercial spaces, and turn our industrial heritage into real vibrant neighbourhoods while reducing our Transport carbon footprint. Through all our businesses, authorities we promote seamless, tailored mobility Delegate operation and thus contribute to more inclusive cities. and maintenance. Define the pricing The diagram opposite shows our economic policy. model, which interconnects our six areas of expertise for cities: urban mobility, infrastructure management, engineering, urban services, investment funds and sponsorship. Advertising and businesses This model is based on the product-service Contribute to the system. Using these complementary skills, Group’s revenues we seek to increase the benefits associated derived from the with the increasing use of public transport: occupation of spaces. easier mobility, opening up neighbourhoods for the benefit of residents, reducing congestion in cities and improving air quality. It is a global, simplified scheme, which varies according to the contractual terms and Suppliers conditions of each transport network. Energy purchases, chartering, materials, The diagram on the following pages details rolling stock, intellectual how we mobilise our resources to create value services, etc. for cities and their residents.
Sponsorship
10 RATP Group — 2018 Financial and CSR Report Investment funds
Urban services
Offer a mobility Passengers solution combining Buy transport fluidity, high tickets. quality service and safety.
Urban Transport mobility authorities, State,
local authorities Joint funding of investments.
State and investors Shareholding and financing. Group State and local employees authorities Payment of wages, Payment of taxes training, etc. and duties. Engineering
Infrastructure management
RATP Group — 2018 Financial and CSR Report 11 Our resources Human Financial Nearly €5,563 million 63,000 employees, consolidated turnover 78% in France and 22% abroad €1,004 million consolidated cash flow 234 trades A €30 million fund (RATP Capital Innovation) for investing in start-ups that develop new services and new forms of mobility
Put the individual back Limit the ecological impacts Our value to centre stage of urban life creation for 368 50 (1) metro and RER contact points times less CO2 emitted by metro/RER/tram sustainable than by car(1) 80.6% cities customer satisfaction rate(1) 100% of RATP’s activities ISO 50001 100% (energy management) certified(1) of the Paris bus network accessible to people with reduced mobility(1) 89% of RATP’s industrial sites ISO 14001 97% (environmental management) certified(1) of RER stations accessible to people with reduced mobility(1) 2.6 million journeys through new forms of mobility 44,383 beneficiaries of RATP Group Over 99% Foundation projects of waste recycled in the Île-de-France region(4) 2.1 ha planted on RATP’s real estate(4)
12 RATP Group — 2018 Financial and CSR Report Industrial(1) Intellectual Energy 14 2.23 million 3,314 GWh metro lines, 8 tram lines, hours of training provided of energy consumed 2 RER lines and 350 bus lines per year(2) 24% 6.5% of hybrid, electric or NGV buses of the total payroll devoted in the Île-de-France region fleet to employee training(1) 134 “Innov & Go” projects supported(3)
Create jobs Contribute to and value in regions transport safety(1)
7,518 27,000 staff in contact employees hired by the Group in 2018(2) with passengers, including 1,000 assigned to their security 569 work/study contracts(2) Around 50,000 cameras installed in the network 128,000 jobs supported or induced by RATP’s businesses(1) €1,579 million invested in Île-de-France for infrastructure upgrading and maintenance, line extensions, station upgrading and passenger information upgrades(1) 550 businesses in the network’s underground spaces(5) (1) RATP scope. (2) Non-financial reporting scope. (3) RATP Dev scope. 100,000 km (4) RATP/RATP Real Estate scope. of fibre-optic network deployed (5) RATP Travel Retail scope. by RATP Connect in the Île-de-France (6) RATP Connect scope. region(6)
RATP Group — 2018 Financial and CSR Report 13 RATP Group organisation chart 31 December 2018
FRANCE/SUISSEFRANCE/SWITZERLAND 57 fi liales opérationnelles 57 operational subsidiaries
UNITED KINGDOM* 6 operational subsidiaries
ITALY* 5 operational subsidiaries
FRANCE/SUISSEUNITED STATES 57* 5 fi operationalliales opérationnelles subsidiaries RATP DÉVELOPPEMENT ŧ %Ũ AFRICA 4 operational subsidiaries
ASIA (Transdev partnership)* 5 operational subsidiaries
FRANCE/SUISSEMIDDLE EAST** 57 3 operationalfi liales opérationnelles subsidiaries
SIGHTSEEING* 3 operational subsidiaries
OTHER 3 operational subsidiaries + various SCIs Ũ TRANSPORT % RATP SMART SYSTEMS ŧformerly IXXIŨ 1% SETIM Mexico 73% SETIM 99% Ɯ% WIZWAY SOLUTIONS 100% NAVOCAP
100% IXXI TECHSIDE PARENT COMPANY PARENT ŧ RATP COOPERATION % RATP CAPITAL INNOVATION % MOBIZEN ŧ %Ũ formerly RATP I Ơ% CITIZEN MOBILITY