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Conrad Indianapolis Meeting & Event Resource Guide

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Conrad Indianapolis Meeting & Event Resource Guide Meeting and Event Resource Guide Conrad Indianapolis Meeting & Event Resource Guide The Conrad Indianapolis is the destination hotel that connects you with an innovative guest experience. Ideal for both business and leisure travelers alike, the Conrad Indianapolis is synonymous with luxury, style, design, individuality and the luxury of being yourself. Throughout the meeting and event planning process, we strive to provide the most efficient and personalized client service possible. From the initial conversations to discuss your needs to the post-event follow-up, we focus on providing creativity, consistency, clear communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is our pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change. We look forward to supporting you in planning a successful event. Conrad Indianapolis 50 West Washington Street Indianapolis, IN 46204 317.713.5000 / Fax 317.524.2583 [email protected] www.conradhotels.com Conrad Indianapolis - 1 - 50 West Washington Street Indianapolis, IN 46204 Main Telephone (1) 317-713-5000 Main Fax (1) 317-638-3687 GUEST ROOMS • 241 guest rooms: 171 King Deluxe 47 Double Bed Deluxe 22 Corner Suites 1 King Presidential Suite • Check-in 3:00 p.m. Check-out 12:00 p.m. (late check-in and late check- out on request – subject to availability) • Complimentary wired and wireless high-speed Internet access • Three, two-line direct dial telephones with call forwarding and voicemail • Marble-floored bathrooms with 15 inch LCD television, lighted shaving/makeup mirror, adjustable lighting, separate garden tub and glass enclosed shower (with adjustable, dual shower heads) and telephone • Luxurious bedding with 500-thread count, Italian-milled Anichini linens and personalized pillow selection availability • Remote control 42 inch, flat screen HD television • Bathrobes and designer amenities in all guest rooms CONFERENCE AND MEETING FACILITIES • Over 10,000 square fee of meeting space, with twelve individual meeting and boardroom facilities conveniently located on the second floor. • Six meeting rooms surrounding the Ballroom constitute ideal breakout space with built-in screens and projectors • Ballroom = 4,852 square feet; can be divided into four sections and features 18 foot high ceilings • Two formal boardrooms = Beijing at 563 sq. feet; New York at 577 sq. feet • Italian designed ergonomic chairs available in boardrooms • State-of-the-art audio visual and business center • High speed Internet connection available in all meeting spaces SPA CHAKRA ™ • Spa Chakra ™ provides comprehensive health and wellness care where each client experiences personalized treatments that focus on delivering targeted results • Ten private treatment rooms • Spacious fitness center, enclosed swimming pool, whirlpool, sauna & steam room - 2 - RESOURCE INFORMATION ADVERTISING OPPORTUNITIES - 5 - GENERAL MANAGER - 16 - AFFILIATES - 5 - GIFT CERTIFICATES - 16 - AIRLINE INFORMATION - 5 - GRATUITIES - 17 - AMENITIES - 5 - GROUP CHECK-IN, ARRIVALS & DEPARTURES - 17 - AMERICANS WITH DISABILITIES (ADA) - 6 - GUEST ELEVATORS - 17 - AUDIO/VISUAL - 6 - GUEST ROOM DELIVERIES - 17 - AUTOMATED TELLER MACHINES - 6 - GUEST ROOM DIMENSIONS - 17 - BALLOONS - 6 - HOSPITALITY (REGISTRATION) DESKS - 18 - BANKS - 7 - HOUSEKEEPING - 18 - BANQUET BEVERAGE SELECTION - 7 - IN CONJUNCTION WITH (ICW’S) - 18 - BANQUET MENU SELECTION - 7 - INDEMNIFICATION - 18 - BANQUET TERMS AND CONDITIONS - 8 - IN-ROOM DINING - 19 - BELL SERVICES - 9 - INTERPRETATION/TRANSLATION SERVICES - 19 - BILLING - 9 - INTERNET SERVICES - 19 - BOX LUNCHES - 9 - KEY CARDS - 19 - BUSINESS CENTER - 9 - KEY HOTEL CONTACTS - 19 - CAR RENTAL - 9 - LABOR - 20 - CARRIAGE RIDES - 9 - LAUNDRY SERVICES/DRY CLEANING - 20 - CASHIER - 9 - LIMOUSINE SERVICES - 20 - CASH PAID OUTS - 10 - LINEN SELECTION - 21 - CASH PAYING GUESTS - 10 - LIQUOR LAWS - 21 - CELEBRITY/DIGNITARY VISITS - 10 - LOADING DOCK - 21 - CHANGING FACILITIES/DAY USE - 10 - LOST AND FOUND - 21 - CHECK-IN AND CHECK OUT T - 10 - LUGGAGE STORAGE - 22 - CHILD CARE SERVICES - 10 - MANAGER ON DUTY (M.O.D.) - 22 - COAT CHECK SERVICES - 11 - MAIL SERVICES - 22 - CONCIERGE - 11 - MASSAGE THERAPY - 22 - CREDIT CARDS - 11 - MEETING ROOM STATISTICS/CAPACITIES - 23 - CREDIT POLICY - 11 - MEETING ROOM DELIVERIES - 23 - DANCE FLOOR - 11 - MEETING ROOM SET STANDARD - 24 - DECORATIONS - 11 - NEWSPAPERS/PUBLICATIONS - 25 - DEPOSITS - 12 - PARKING - 26 - DIAGRAMS - 12 - PETS - 26 - DIETARY REQUIREMENTS - 12 - PILLOW MENU - 26 - DRIVING DIRECTIONS - 12 - POOL - 26 - DRUG STORE - 13 - POST-CONVENTION MEETING - 26 - E-EVENTS - 13 - POST EVENT REPORT - 26 - ELECTRICAL - 13 - POSTING OF EVENTS - 27 - EMERGENCY PROCEDURES - 14 - PRE-CONVENTION MEETING - 27 - ENTERTAINMENT T - 14 - PUBLIC TRANSPORTATION - 27 - FAX NUMBERS - 14 - PYROTECHNICS - 27 - FIRE CODES - 14 - RESERVATIONS - 27 - FITNESS CENTER - 16 - RESTAURANTS/LOUNGES - 28 - FLAGS - 16 - RESTROOMS - 28 - FLORAL/FLORIST - 16 - ROPES/STANCHIONS - 29 - - 3 - SAFETY AND SECURITY - 29 - SHIPPING AND RECEIVING - 30 - SHOPPING - 31 - SIGNAGE/BANNERS - 31 - SITE INSPECTION/PRE-PLANNING - 31 - SMOKING - 31 - SOUND SYSTEM - 31 - SPA CHAKRA™ - 31 - SPECIAL MEAL REQUESTS - 32 - STORAGE - 32 - TAXES - 32 - TAXICABS - 32 - TEAM MEMBER RECOGNITION - 32 - TELEPHONES/TELECOMMUNICATIONS - 32 - TUXEDOS/FORMAL WEAR - 33 - VALET SERVICES - 34 - VOICE MAIL - 34 - WHEELCHAIRS - 34 - WIRED PAYMENT - 34 - WORSHIP SERVICES - 34 - - 4 - ADVERTISING OPPORTUNITIES The hotel offers large groups opportunities to sponsor/advertise during the specified dates of the meeting/exhibit using the Reader Boards and Guest Room Plasma Screens. Our Public Relations manager is available to discuss possibilities with you. Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference, but not part of the official convention program, who require meeting space, will work directly with our Event Services Department. All meeting space, if available, will be at the hotel’s normal prevailing room rental rates and will be subject to the hotel’s standard contract terms and conditions. A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Event Services Department to set up food, beverage and billing arrangements. Back to Resource Information AIRLINE INFORMATION Airline Nationwide Air France 1-800-237-2747 Air Jamaica 1-800-523-5585 Air Tran Airways 1-800-247-8726 American Airlines 1-800-433-7300 America West Airlines 1-800-235-9292 Austrian Airlines 1-800-843-0002 British Airways 1-800-247-9297 Continental Airlines 1-800-525-0280 Delta 1-800-221-1212 Frontier 1-800-432-1359 Jet Blue 1-800-538-2583 KLM Royal Dutch Airlines 1-800-447-4747 Korean Air 1-800-438-5000 Lufthansa 1-800-645-3880 Midwest Airlines 1-800-452-2022 Northwest (Domestic) 1-800-225-2525 Northwest (International) 1-800-447-4747 Qantas 1-800-227-4500 Singapore Airlines 1-800-742-3333 Southwest Airlines 1-800-435-9792 United Airlines 1-800-521-0810 US Air 1-800-428-4322 Local Airport Information Indianapolis International Airport (IND) 317-487-7243 2500 S. High School Rd., Suite 100 Indianapolis, IN 46241 http://www.indianapolisairport.com United States of America Back to Resource Information AMENITIES Our In-Room Dining department is happy to service your group amenity needs. An Amenity Request Form can be requested from your Event Services Manager for your specific preferences. All amenity billing will include a sales tax of 8% and a $2.00 gratuity. There is no delivery charge. Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms, common areas and transportation services are, and will be, in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act. You agree that one week in advance of your event, you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space. You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids. We will, upon your request, furnish you with the names of businesses you can contact to obtain these aids. You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event. Back to Resource Information AUDIO/VISUAL PSAV - Presentation Services, our audiovisual company, brings years of experience in the field of audio visual to your meeting at Conrad Indianapolis. Advise your Event Services Manager of any specific preferences. Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located in the lobby next to Guest Services. There are also ATM locations throughout Indianapolis at all major bank locations. Back to Resource Information BALLOONS There is a $100.00 clean up fee for the use of helium balloons. All helium tanks must be in an approved safety stand or cart. If disposable (one time use tanks) are used, it is the responsibility of the client to remove them from the property. If left behind, there will be a recycle fee of $20.00 per tank. There must be prior written approval for the use of all displays and/or decorations proposed by guest. Please see the Banquet
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