Australia & New Zealand

FLOORING AUSTRALIA & NEW ZEALAND

august / september 2018

Choices Flooring by Thomsons in Euroa and Seymour continue the family name into the third generation! p6 Print post approved 100018531 www.flooringmagazine.com.au ACHIEVE A PREMIUM LOOK WITH EASE, USINGENGINEERED TIMBER | CLICK

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For more information contact Dunlop Flooring on 1800 622 293 or visit heartridge.com.au Upfront FLOORING AUSTRALIA & NEW ZEALAND Welcome to the August/ august/ september 2018 September 2018 edition of vol 36 no 4 Flooring magazine. In this issue we interview News the team at Ontera who discuss the WellBAC range of 04 Innovative Industry Training Pilot Seeks carpet tile backing systems Government Funding Boost and more. 10 New e-learning Resources for Apprentices There’s also an interview with Bruce MacLaren at QEP. Overseas News We take a close look at QEP’s 18 Beaulieu International Group Acquires expansion and distribution Beaulieu Canada and Beaulieu Australia plans as well as the launch of Interview new products. Our Icon is John Millard 24 Ontera from the aptly-named Icon 36 QEP Carpets out of Perth, Western Australia. John delves into Icons his work-life and we take a 31 John Millard wander down memory lane and explore the success of Regular Reports Icon Carpets and its ever- growing presence Australia- 46 Airstep Retailer of the Month wide. 62 Software We always welcome your feedback…. Front Cover All the best, 01 Choices Flooring www.choicesflooring.com.au

Ronnie Gramazio Editor

www.flooringmagazine.com.au

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 3 News

training consultant, Margo Couldrey from Innovative Industry Training Pilot Lista Consulting, the feasibility study was successfully completed and the Alliance Seeks Government Funding Boost now has an opportunity to apply for a larger WTIF grant to carry out a pilot training program at Holmesglen Institute. “Trade training is an industry wide priority and the Alliance members are keen to work with all industry stakeholders to increase the numbers of installers in training,” Mr. Flierman said. In other industry news, the Australian Resilient Flooring Association (ARFA) has successfully revived the Resilient Flooring Standards Committee PL015 to review and update standards relating to resilient flooring installations in Australia and New Zealand. A Project Manager has been appointed and a committee is currently being formed to undertake the review. ARFA is seeking the widest possible input into this important standard to ensure it reflects the interests of all stakeholders.

AFS Brings Ardex to QLD Australian Flooring Supplies (AFS) are delighted to announce that they will now be supplying Ardex products into Queensland. Due to recent acquisitions, Ardex will now be available via AFS’s newly acquired branches in Yatala, Virginia, Slacks Creek, Molendinar, Warana and Garbutt. This expansion continues the long standing, ever-growing partnership between AFS and Ardex. For more The Australian Flooring Industry Alliance Spokesperson of the AFIA, Randy than 60 years, ARDEX has been a (AFIA) continues its campaign to strengthen Flierman said the pilot formalises work quality leader for the flooring and tiling the standards and infrastructure that that is ongoing on a number of fronts industries, the brand of choice for will attract and retain quality installers to find new, innovative pathways for installers and distributors. to the industry. The body, comprising young people to enter and stay in the representatives from five industry sectors, profession. has secured a ‘seed funding’ grant from “The pathway engages employers in the Victorian Department of Education’s a number of key roles including design Vermeister Workforce Training Innovation Fund (WTIF) and administration of capstone tests to investigate the feasibility of a new pre- to lift employer confidence in training apprenticeship program that will sustain outcomes. The program includes a New Australian a pipeline of qualified installers within the number of components previously industry. not experienced by employers or our Distributor Working in collaboration with training provider, Holmesglen. This offers Holmesglen Institute, the Alliance both parties an opportunity to trial and Vermeister, leaders in wood floor members developed a plan for a pilot that evaluate new approaches,” Mr. Flierman solutions, is pleased to announce would enable students to transition from said. that their new Australian distributors a specially designed 16-week pre-industry “Due to the combined efforts of AFIA is SquareWood Pty Ltd, based out of program to a 12-month Cadetship under members, working closely with Franklin Melbourne, Australia. training contract as a precursor to a O’Carroll, of Holmesglen Institute and Contact SquareWood to find out Certificate 111 Apprenticeship. with great support from our vocational more.

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opened a furniture store in Shepparton - Xavier and brother Tony went into partnership together and bought the Thomson’s Floor Coverings part of the family business – Paul moved to Ararat and opened a furniture store, and later years opened Paul Thomson Carpet Choice (now known as Choices Flooring Ararat which is owned by Rod and Jody Mills who are both originally from Euroa – Pauls wife and Rod are brother and sister) – Christopher still currently owns Thomsons Home Furnishers in Euroa and is assisted on a daily basis by his three children – Mark is a ‘retired’ flooring installer but called upon when things are desperate. The Carpet Choice buying group was formed in 1993, and Xavier and Tony both agreed that continuing the association with Newfurn was a no brainer, and decided to rebrand their stores to Thomson’s Carpet Choice, which involved moving into a new premise at 8 Station St, Seymour. Xavier managed the Euroa store and although living in Euroa, Tony managed the Seymour store until this year! On 31st December 2001 Xavier Choices Flooring by Thomsons decided it was time to retire and Tony and his wife Christine bought Xavier out and in Euroa and Seymour Continue continued to offer the region with quality products at competitive prices. the Family Name into the Third Tony & Christine continued to work full time in both stores after Xavier retired – Generation Tony in Seymour and Christine in Euroa. After doing some travelling and The Thomson name in North East Cyril and Lena Thomson acquired their adventuring, in 2009 Tony & Christine’s Victoria goes hand in hand with Floor first store in 1959, being Thomson’s eldest daughter Jacqui joined the team Coverings and Furniture stores and has Home Furnishers in Euroa. Cyril was a and provided a huge amount of help now officially been passed onto the part of a group of independent furniture to her parents in both stores, quickly third Generation after Jacqui Thomson retailers who suggested in forming an picking up the knack to help Tony with purchased Choices Flooring by Thomsons association to maximise their businesses the measures, cutting of carpet / vinyl, in Euroa and Seymour on the 1st July - as a result Newfurn Floor Coverings was unloading trucks but also able to help 2018 from her parents. formed, and Thomson’s Floor Coverings out with the administration side of the was opened, branching out from the business as well. furniture store into its very own store in 2011 saw the introduction / Euroa in the mid 1960’s. rebranding of Choices Flooring, which Cyril & Lena had 7 children, John, now saw the store as Choices Flooring by Xavier, Paul, Anthony, Mary, Christopher Thomson’s. and Mark – it was a family affair in the Jacqui left the business in 2015 for 18 stores, with all siblings except Mary months but re-joined her parents in early having careers in either the Flooring and/ 2017 with the desire to purchase the or Furniture industry. Tony Thomson left stores off her parents – “the 18 months school at the age of 15 in 1969 and away from the business really made me went straight to work with his parents and want it more, and made me realise that older brothers in the stores. In the early it’s what I actually wanted to do – I’d 1970’s the family decided it would be a bought a house in Euroa a few years in great option to add another store to their prior and didn’t want to go anywhere and empire and opened the Furniture and wanted to follow on the family tradition so Flooring store in Seymour. spoke to Mum and Dad about my plans After Cyril and Lena passed on, all and we started getting things in place,” of the boys went their own ways – John says Jacqui. 8

6 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au At Choices Flooring we know that good interior decorating starts from the floor up and that is why our Inspiration Station has been an integral part of our store evolution program.

The Inspiration Station help our customers to make informed decision instore. Some features include;

Ability to compare flooring types Customers’ ability to view any in the same room. Wall, and décor colours can be flooring sample in-store to a ‘real easily changed to create the life’ room setting, in a larger area perfect room on screen

The ‘Your Floor’ program allows customers to upload their rooms onto the Inspiration Station (via Window Furnishings can be a website upload) to provide viewed in 2 sizes, complimented customers with the opportunity to by the motorisation function for view various flooring options they Rugs can be viewed on a variety of those that have it and can be are considering hard flooring tones and textures. designed with pelmets and trims.

For a strictly confidential discussion about the future direction of your business, please contact: New Zealand - John Nicholls Australia - Tim Drew Group Manager - Retail Development NZ Group Manager - Retail Development AUS Mobile: +64 27 322 8679 Mobile: +61 425 751 756 Email: [email protected] Email: [email protected]

choicesflooring.com Jacqui officially purchased the business off Tony & Christine Thomson on the 1st July 2018, officially ending a close to 50-year career in the flooring industry for Tony. Tony & Christine will still work ‘casually’ in the business for Jacqui when they are needed – Tony doing some measures and Christine assisting with some Administration, but they both look forward to a well-earned break. Jacqui is thrilled to be continuing the family business. “I had such a great opportunity in buying an established business that had been around for over 50 years, but to purchase both stores and continue our family name into the third generation, well that’s pretty special and not something you see every day. Especially being a female buying into such a male dominated industry, I’m kind of proud of that, and I hope that I do the entire Thomson family proud! I wish Mum and Dad all the very best in their ‘Semi Retirement’ as I know how hard they have worked for so many years! They deserve a rest!!” says Jacqui.

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Justin Julius (far right) with two apprentices, demonstrating an installation procedure for the new ‘Adhesive fixed carpet’ unit in the Flooring Technology resource.

New e-learning Resources for Apprentices

For the last few years, apprentice released under a ‘creative commons’ pay into a funding pool, based on the flooring installers around Australia have licence that gave free access to all web numbers of students enrolled with each been utilising the Flooring Technology users. institution. website in their studies. This site has Workspace Training received a second Workspace Training formed an entity been progressively building up training grant from the WELL Program the called Industry Network Training and resources for the Certificate III in Flooring following year and developed another set Assessment Resources (INTAR) to Technology trade qualification since of units for the project. When the project manage the subscription scheme and 2012. was completed the website was handed host the new site. INTAR also relaunched During that time a wide range of over to the skills council responsible for the original site in order to maintain the learning units have been developed, the qualification, Manufacturing Skills free access to all users, given the fact covering topics relating to resilient Australia (MSA). that the government-controlled version products, timber floor coatings, subfloor In 2014 the project won the award was no longer being actively maintained. preparations, site safety, job costing for ‘Excellence in a learning resource’ at and administrative functions. But up the Australian Institute of Training and New training resources until now, there has only been a cursory Development Awards. By this time, it had Under the new funding agreement coverage of carpet installations and other also developed a worldwide following, and organised with the NFTN and CIAL, a skills required by professional installers. was being utilised by training providers range of learning units will be developed These additional units are now being and other interested parties in the US, by INTAR over the next year, designed to addressed, thanks to the combined UK and throughout Europe. Web traffic support the corresponding competencies efforts of the National Flooring Trainers statistics showed that the site was from the flooring qualification. Network (NFTN) and the Carpet Institute receiving several million hits every year. The main focus will be on units relating of Australia Limited (CIAL). The structure Unfortunately, the federal government to carpet installation, but there will also of the site is also undergoing a full abolished the WELL Program that year be several units covering other floor laying revamp and it has recently been moved and no other funding programs were skills. The specific target audience for the to a new hosting service and domain created to replace it. Soon afterwards, project has always been apprentices with name at: www.flooringtech.org. the government abolished all skills poor literacy and numeracy skills. councils, and the MSA was required to The content material is provided in Background to the project transfer management of the website over both downloadable print-based learner The Flooring Technology project began to another government agency. guides and an on-line interactive web in 2012 when the federal government’s When it became clear that there format. The web version has a voice-over Workplace English Language and Literacy were no further avenues available for narration of the text and makes extensive (WELL) Program funded a resource continuing the project with federal use of graphics, photos and video clips. development project proposed and government funding, the TAFE teachers This user-friendly presentation style also managed by Workspace Training. All delivering the flooring qualification liaised makes the materials more accessible training providers around Australia that with Workspace Training to formulate a for all users, including apprentices with delivered the Certificate III in Flooring plan to press on with the development higher-level literacy skills, experienced Technology made contributions to the work. A subscription scheme was installers, sales people, administrative project, and the final product was devised to allow training providers to staff and the general public. 12

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The development process includes extensive consultation with industry experts and floor covering manufacturers, as well as trialling with apprentices enrolled at TAFE institutes around the country. All TAFE teachers who deliver the flooring qualification are involved in the trialling, review and continuous improvement of materials, collectively representing every state in Australia. The TAFE institutes are experiencing a resurgence in enrolment numbers, and now account for about 80% of all apprentices undertaking the Flooring Technology trade qualification. This is very heartening news for the industry, considering apprenticeship numbers in various other trades have been steadily declining for several years, with no immediate end in sight. Readers who would like to view the online materials, or learn more about the development process, can go to the INTAR website and following the links.

Author: David McElvenny. David is the CEO of Workspace Training, and project manager of the Flooring Technology e-learning project.

A Meeting of Olympic Legends

Australian Olympic basketball legend, Phil Smyth made a welcome visit to the Gerflor showroom to share some of his memorable moments in a sport that netted him a string of records. Phil competed at the 1980, 1984, 1988 and 1992 Summer Olympics and is a six time NBL All Star. He had the honor of captaining the Australian team more times than any other player. Today Phil continues to work with basketball and a range of other sports coaching in sport specific and broader life skills. He has intimate knowledge of the Connor maple court systems that also boast Olympic credentials and dominate Olympic basketball legend the American basketball scene. Gerflor is Phil Smyth (centre) with MD Gerflor Australasia, Chris now marketing the full Connor range to the Low (left) and National Sport Australian market. Manager, Paul Tofful (right). “The significance of flooring to me in basketball was the ability to play on the basketball. He is a member of the Hall of lot of our team who play basketball or best floors in the world to minimise injuries Fame of Australian Basketball, NBL, Sport have children who are involved in the and give me longevity in the game. The Australia, SA Sport and ACT Sport. sport. It’s not every day you get to try on Connor floors were certainly the best floors “Gerflor has a long proud Olympic an Olympic blazer or handle a diamond I ever played on,” Phil, AKA The General, history with both its Taraflex and Connor encrusted gold ring specially made for an said. products so it was great to welcome Olympic champion,” Gerflor’s National In 1988 Phil was awarded Member Phil to our showroom where he met a Sport Manager, Paul Tofful said. of the Order of Australia for services to

12 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au With over 140 members & counting, we’ve got Australasia covered.

The Quick-Step Academy will be conducting a series Why is the course so valuable? of comprehensive 1.5-day introductory training The Foundation Course will enable the installer to be fast courses for flooring installers - the ideal stepping tracked. Instead of the two years minimum experience required stone training program towards the Master Installers’ to do the Quick-Step Master Installer Course, you can become a Master Installer with just six months experience. Course. According to National Training Manager, Nathan Davis, the Quick-Step Foundation Course is an excellent opportunity The course introduces the various aspects of flooring to further develop your limited installation skills. “As a fully installations via interactive discussions, brief presentations and qualified Master Installer Trainer with more than 13 years’ of course a lot of practical demonstrations. experience, I am committed to providing the installers with Some of the areas covered are flooring preparation, the best training, so in turn they will provide customers with installation tips & tricks and finishing techniques. It teaches the highest standard of workmanship.” new installers the most efficient practices for flooring The Foundation Course will cover the foundational preparation & installation. principles of successfully installing laminate and timber flooring. New installers can get the right training early on so About the course that they don’t learn bad practices, enabling them to start • 1.5 day deep dive introduction to flooring installation. their new career path with a solid practical foundation. • Dedicated to engineered wood and laminate flooring • No prior experience required, no formal assessment How to book • Stepping stone to the Master Installers’ Course The course is offered monthly as of the beginning from June • Participants receive a certificate upon completion 2018 at the Quick-Step Academy, Adelaide, SA. There are • Instructed by the Academy’s Training Manager, Nathan Davis limited spaces available.

14 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au GERMAN MADE LAMINATE FLOORING

AUTHENTIC TIMBER LOOK DESIGNS FADE & SCRATCH RESISTANT

QUALITY GERMAN ENGINEERING COMFORTABLE UNDERFOOT

FROM AC3 TO AC5 RATING EASY INSTALLATION

LOW MAINTENANCE & HARD WEARING PRODUCED FROM SUSTAINABLE RAW MATERIALS

Beautiful, durable and affordable. Kronotex combines the ingenuity of German engineering with the beauty of timber to deliver stunning, hard-wearing laminates that mirror the splendour of solid wood floors.

P: 1300 737 155 | E: [email protected] www.kronotex-aust.com.au AFS Celebrates ROBERTS 80th Anniversary with More than $14k Worth of Giveaways

To celebrate the 80th anniversary of ROBERTS, Australian Flooring Supplies (AFS) is offering installers the chance to win one of four Tradesman Top Trailers worth a whopping $3,500 each. The nation-wide promotion is available through all 20 AFS branches throughout Victoria, New South Wales, the Australian Capitol Territory and Queensland. It is also available via ROBERTS distributors in South Australia, Western Australia and Tasmania. ROBERTS, the premier flooring tools and adhesives brand, was established in a garage in the United States in 1938. From humble beginnings the brand name has become synonymous with quality and reliability, with ROBERTS products now sold in more than 100 countries worldwide. Ugo Tettamanti, national sales and product manager at AFS, said: “Having been around for this long is a testament of the ROBERTS brand strength, product innovation and expertise in flooring installation tools and accessories.” ROBERTS achievements include the invention of the Gripper Rod/Tack Strip and the introduction of Smooth Edge Carpet Gripper, both of which revolutionised carpet laying. To celebrate the milestone ROBERTS has released a commemorative Pro Gel Knee Kicker and a special edition of its loved Toolbox, featuring a storage tray that doubles as a seaming weight. Both limited edition products are available to purchase at AFS now. However, stock is limited with only 1,938 units manufactured and distributed worldwide. Entrants into the ROBERTS 80th Anniversary Promotion also have the chance to win one of four of both the Toolbox and Pro Gel Knee Kicker. Craig Hildebrand, general manager of AFS, said: “In the markets AFS operate, we are extremely fortunate to have exclusive distribution of the comprehensive range of Roberts flooring installation products.” AFS, owned by QEP Australia, distributes ROBERTS products through its network of 20 branches.

New Perth Office and Warehouse Opens

Preference Floors are pleased to announce that they have recently opened a Perth Warehouse and Office to service the company’s growing Western Australia customer base. An extensive range of stock will be available for prompt supply. The office and warehouse are conveniently located at 30 King Street, Bayswater and will be managed by Mr Jae Lee.

16 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au noun | par - a - gon : a model of excellence or perfection

SOFT & WARM QUIET UNDERFOOT STAIN RESISTANT NATURAL LOOK & FEEL HIGHLY DURABLE LUXURY VINYL FLOORING WATER RESISTANT

P: 1300 737 155 | E: [email protected] www.hanwood-aust.com.au Overseas News

Beaulieu International Group Acquires Beaulieu Canada and Beaulieu Australia

scale of an international player with James Neuling, Vice President of • B.I.G. acquires two leading global resources in order to further Beaulieu Flooring Solutions, comments: flooring companies in Canada strengthen their ambitions and growth “We are very enthusiastic about these and Australia plans. acquisitions. Our complementary product • Creates new opportunities The individual company names, portfolios and ‘customer first’ ethos for customers, future product product ranges and brands will continue create great opportunities in these development and employees to be used by the acquired companies. two important markets. B.I.G.’s strong • Expansion in two important With the addition of the two financial position will enable us to provide markets confirms B.I.G.’s companies, B.I.G. will have more than the investment needed to grow the international growth strategy 5,000 employees worldwide. businesses, while allowing distributors Beaulieu Canada has a carpet and retailers access to an even broader manufacturing plant in Quebec, from product range.” which it supplies a broad range of carpet, Benoit Leclair, Chief Executive Waregem, Belgium – July 4, 2018 – laminate, engineered wood, cushion vinyl Officer of Beaulieu Canada, adds: “The Beaulieu International Group (B.I.G.) / sheet vinyl, and vinyl planks to Canadian management and employees of Beaulieu announces the acquisition of two retailers and distributors. It recently Canada are delighted to be joining the privately-owned companies, Beaulieu began supporting the US market through Beaulieu International Group for this Canada and Beaulieu Australia, which will its Peerless brand. The acquisition next phase in our growth. We are looking be integrated into its Flooring Solutions adds a second manufacturing plant to forward to combining our local market business unit. The transactions closed Beaulieu Flooring Solutions’ operations expertise with B.I.G.’s strong financial end of June. in the North American market, next to its position, global reach and product lines, Beaulieu Canada and Beaulieu new Beauflor cushion vinyl / sheet vinyl to enhance the support we offer to Australia are flooring manufacturers plant in Cartersville, Georgia. Beaulieu customers in the future.” with well-established positions in their Canada’s purchasing office based in respective home markets. They have a China will also become part of B.I.G.. combined turnover of more than €150 Beaulieu Australia is a successful million. carpet manufacturer based near The acquisitions represent important Brisbane. It opened a new state-of-the- steps in B.I.G.’s ongoing international art manufacturing plant in 2017. The growth strategy resulting in a more than current Chief Executive Officer, Bob Vos, €2 billion Group of which €1 billion is in retires upon closing but will stay on as the flooring business. a non-executive Member of the Board. Both Beaulieu Canada and Beaulieu Chief Operating Officer Allan Russell will Australia will benefit from the size and take over the CEO position.

18 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au SOFT & WARM

STAIN RESISTANT

NATURAL LOOK & FEEL

HIGHLY DURABLE

LUXURY VINYL FLOORING WATER RESISTANT

P: 1300 737 155 | E: [email protected] www.hanwood-aust.com.au Overseas News

EqoBalance® from Beaulieu Yarns Wins Green Product Award 2018

total of 24 winners were selected across based equivalents, and enabling them to • First biomass-balance 12 categories. A public voting for the contribute to a sustainable future through polyamide yarns for carpets Audience Award will take place from 17 less use of fossil resources and reduced • Carpet manufacturers can July to 17 August. greenhouse gas emissions.” contribute to a sustainable EqoBalance PA6 yarns follow the Beaulieu Yarns offers a wide variety future through less use of biomass balance approach, which of PA6 yarns for use in carpet tiles, fossil resources and reduced ensures that at the very start of the carpet planks and broadloom carpets greenhouse gas emissions supply chain, natural renewable raw for commercial offices, hospitality & • Suitable for carpet tiles, carpet materials replace fossil resources in the leisure, education & healthcare premises, planks and broadloom carpets production of polymers processed into automotive, as well as residential. for contract, automotive and yarns. The sustainable yarns conform to The Green Product Award is an annual residential segments the TÜV SÜD certification standard CMS international competition for innovative, 71 "Certification of the use of renewable sustainable products & services in the resources", which confirms the saving categories architecture, work, energy, in fossil resources. The potential to electronics, fashion, research, freestyle, Wielsbeke, Belgium – July 18, 2018 – reduce greenhouse gas emissions as a children, communication, consumer Beaulieu Yarns, the global supplier of result of the replacement of fossil use goods, mobility, furniture and home high-quality synthetic polyamide and is calculated in a Life Cycle Assessment accessories. The award is aimed at polypropylene yarns, is the proud recipient (LCA). EqoBalance yarns allow a reduction established companies and start-ups. of the Green Product Award 2018 Material of up to 75% of CO2eq/kg compared to The goal of the award is to create category for its EqoBalance® family of Beaulieu Yarns’ fossil-based products. a collection of green solutions for “biomass-balance” yarns. Emmanuel Colchen, Global Sales consumers and buyers to replace EqoBalance, the first biomass-balance Director, Beaulieu Yarns, comments: existing products with better (green) polyamide yarns for carpets, was chosen “We are delighted to receive this Green products. Since 2013, the competition from a field of 400 submissions from 25 Product Award for the Eqobalance® has received submissions from over 40 countries. Around 100 nominees were family. These PA6 yarns offer a drop- countries. Since then, the exhibits have presented to an international jury which in alternative solution for carpet been presented to more than 600,000 evaluated these entries for their expertise manufacturers, delivering the same visitors at international trade fairs and in design, innovation and sustainability. A quality and performance as the fossil- design festivals.

20 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au KENECTNEW ADVANCED HYBRID FLOORING 5G

Quieter, greater flexibility and easy to install!! The manufacturing method used to produce the Kenect 5G is a two step process. Firstly the core is extruded using Limestone Calcium bonded with PVC. The secondary process is called Automated Hot Press, this binds it all together with two LVT layers. The first of these LVT layers is inserted just above the core, called the comfort layer, the second is the stability layer just underneath the core. The comfort layer combined with the IXPE acoustic backing significantly reduces noise transfer. This makes the planks quieter and more comfortable to stand and walk upon. These two LVT layers give the Kenect 5G more flexibility. Combine that with the advanced 5G locking system and you have a product that is quick and easy to install.

CARPETCOURT.COM.AU 1300 CARPET

Hybrid | Kenect 5G | Coastal Blackbutt

Flooring Magaizine Aug-Sept.indd 1 15/08/2018 10:52:08 AM FCIA News

Experienced installer and Trainer/Assessor for TFIA Business Services, Andrew Cartledge at the FCIA’s residential program at Edithvale Golf Club.

If you are an experienced installer or know of installers who FCIA to Subsidise are interested in getting off the tools and teaching the next generation of installers, get in touch! This is an outstanding Training Qualifications opportunity to help the FCIA future proof the industry. Positions will become available in most states and territories across Australia. for Installers Interested? Send an email Attn: FCIA National Training Qualified Trainers Needed for Training Manager, [email protected] Apprentices in Certificate III in Flooring The FCIA are now on Instagram! Make sure Technology! you head over and follow us at @ floorcoveringinstituteofau. We’d love to feature As the FCIA moves towards our target of more than 500 you and your work, so please tag us or use apprentices in the next 12 months, there will be a growing need #FCIAFloors Happy Flooring! Don’t forget to also follow us for qualified flooring trainers and assessors to work with our on Facebook to keep up to date with what’s happening at partner RTOS to deliver the Certificate III in Flooring Technology. the FCIA. To deliver accredited training to apprentices, trainers and assessors must have relevant flooring industry experience and possess a formal qualification in Training and Assessment (TAE40116). It can take approximately 9 months to obtain this Fee Free Training in qualification. By enrolling now installers will be fully qualified as the FCIA apprenticeship program hits its peak in mid-2019. NSW! 50% refund of training fees for FCIA Associate Members NSW Budget introduces Fee-Free training By enrolling in the TAE40116 and registering with the FCIA, for Certificate III in Flooring Technology! installers will automatically become Associate Members of the The NSW Budget has announced that from 1st July 2018, FCIA. The FCIA is the only flooring industry association which Apprenticeship fees for all NSW Apprenticeships will be FREE! offers membership to installers and this entitles installers access This effectively means a $2,000 approx saving for all to FCIA publications, workplace relations advice, promotion Apprentices commencing the (MSF30813) Certificate III in to FCIA Members, access to our Trade Card program and Flooring Technology in NSW. There has never been a better time participation in FCIA industry advisory panels. Upon presentation for you to recruit and enrol an Apprentice. of the Certificate IV in Training and Assessment, the FCIA will Fee-free apprenticeships are only available to NSW refund 50% of the course costs. Apprentices or school-based apprentices who have commenced To be eligible for the Training refund installers must: their training after 1 July 2018. • Be sole traders or Pty Ltd companies with an ABN; To learn more about fee-free training in NSW, head to nsw. • Have appropriate insurances; gov.au or if you are interested in enrolling an Apprentice, you • Demonstrated extensive skills and experience in carpet, should complete the online ‘Expression of Interest’ on fcia.org. resilient or timber flooring; au. • Be prepared to negotiate a contract with a Registered Training Please contact the FCIA office on (03) 9832 0663 or info@ Organisation to train and assess Flooring apprentices. fcia.org.au if you have any questions or need more information.

22 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au A SINGLE VOICE FOR THE ENTIRE AUSTRALIAN

FLOORING COMMUNITY

Advocacy Stakeholder Engagement Best Practice Industry Panels Innovation e-Learning National Image One Industry Quality Trade Cards Training ‘Cutting Edge’ Apprenticeships

Phone (03) 9832 0663 Email [email protected]

Get involved! @FloorCoveringInstituteofAustralia fcia.org.au Interview

Flooring magazine looks at Ontera’s WellBAC range of carpet tile backing systems – what it delivers; the functionality and comfort components; the features and benefits and what this breakthrough product means to us and our busy lifestyles.

Ontera has re-imagined and re-defined the backing What does the WellBAC™ range deliver? systems of their carpet tiles. Please explain a little about the WellBAC™ range of carpet tile backing The introduction of the WellBAC™ backing is a significant systems? performance and environmental progression within the carpet tile industry. The WellBAC™ backing was designed to enhance WellBAC™ is the name of the Ontera family of carpet tile the wellbeing of building occupants and deliver ease of backings - all sustainably engineered for comfort, performance installation for the professional flooring contractor. and ease of installation. With both hard back and cushion back In terms of occupant welling, the key benefits relate to options, Ontera carpet tiles with WellBAC™ backing solutions improved acoustics, enhanced underfoot comfort and improved provide uncompromised performance for all project needs. As Indoor Air Quality. Studies have shown Ontera’s cushion the tagline says, the WellBAC™ backing system provides the 3 backed carpet tiles have up to 50% improved acoustics and best backsides in the carpet tile business. up to 24% greater underfoot comfort. So, whether it is office Developed in conjunction with Milliken’s unique scientific workers using their sit to stand desks, aged and health care expertise at a global level, WellBAC™ is all about pioneering workers, teachers or the myriad of other people who are new performance advancements to the flooring industry. While on their feet all day the improved ergonomics from greater design and colour provide essential aesthetics, the long term underfoot comfort is a significant benefit – reducing muscle in-situ performance of the carpet tile and its ability to be “fit stress and fatigue – effectively delivering better health & for purpose” for each project are equally important. A great wellbeing. example is what is happening within our school classrooms. Many schools have now embraced the now open plan Ontera says: Check out the acoustic performance by classroom design – which has a major impact on acoustic listening to the video comparing acoustic levels of levels and ultimately impacts the ability of both teachers and WellBAC™ v’s competitor tiles. http://products.ontera. students to progress within the learning environment. Ontera com.au/wellbac-backing-solutions WellBAC™ cushion tiles have up to 50% improved acoustics delivering a quieter, more productive space – which is why many schools are now demanding Ontera WellBAC™ cushion With regards ease of installation for the professional flooring backed tiles for their classrooms. contractor, WellBAC’s key deliverables are industry leading moisture management – which allows the ability to utilize Ontera’s unique Site Related Solutions program - and the non- reactive felt backing. Ontera WellBAC™ Cushion Backed modular carpet products have been designed to manage moisture simply and effectively. We let natural processes happen naturally. With our WellBAC™ cushion backed tiles, water vapour has a way to escape. It travels freely through the open-cell cushion structure until evaporating naturally through seams at the edges of each carpet tile. The WellBAC™ tiles have a non-reactive felt layer which is chemically inert and won’t react to adhesive residue, reducing time and costs required for floor preparation. Ontera’s Site Related Solutions offering is all about the unique combination of Ontera’s non-reactive standard adhesive and our WellBAC™ open cell cushion carpet tile. The use of Ontera’s WellBAC™ cushion-backed carpet, together with our Non-Reactive Standard adhesive: • Prevents the possibility of concrete slab moisture-related issues from occurring • Ensures moisture mitigation is built directly into every Ontera WellBAC™ cushion backed carpet tile — it is an inherent property of the cushion backing itself. • Allows installation of carpet to begin as quickly as 90 days after a new pour is complete. No moisture testing is required. There are no RH or pH limits. Both carpet and adhesive are fully warranted under virtually every circumstance. 26

24 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Introducing WellBAC™

The three best backsides ... in the carpet tile business

Ontera has re-imagined and re-defined the backing systems of carpet tiles.

™ Comfort Plus

WellBAC

The WellBAC™ range delivers: ™ Comfort

WellBAC Industry leading moisture management with non-reactive backings – to enhance the installation process.

Up to 50% improved acoustics for quieter, more productive spaces.

Up to 24% greater underfoot comfort for enhanced ergonomics while standing. ™ Function

WellBAC

Australia Toll Free: 1800 668372

New Zealand Toll Free: 0800 668372 [email protected] ontera.com.au Interview

It’s all about saving time and money, being fully confident in deliver the premium level of underfoot comfort, acoustics and the install and having the Ontera warranty as peace of mind. moisture mitigation.

Ontera has always been at the forefront of What are the features and benefits? environmentally-friendly products. Please expand on the Landfill Diversion Program.

Ontera has a product stewardship commitment to environmental leadership ensuring all processes around our product manufacture, product use and end of life are sustainable and not harmful to our health and wellbeing. Ontera Product Stewardship is an ongoing and evolving commitment and our recent certifications include: • Declare Label 3rd Party Verified Red List Free Certification • Cradle to Cradle Product Certification • Landfill Diversion • Founding Member of the Well Building Lab, A Well Building Standard initiative As we spend most of our lives indoors, health, Ontera has forged partnerships with local industry to provide productivity, happiness, and well-being are all an Australian based Landfill Diversion process for all reclaimed important to us. How will this WellBAC™ range Ontera WellBAC™ tiles – effectively meaning all reclaimed address these lifestyle concerns? WellBAC™ tiles will be used in another way other than being simply disposed to landfill. This is a really important step The WellBAC™ range is sustainably engineered for comfort, forward for both Ontera and the carpet industry, and we aim to performance and ease of installation. This is all very relevant continue our environmental leadership. to Health and Wellbeing both for building occupants and the flooring contractor and building maintenance staff. Please explain the comfort and function components The International Well Building Standard is all about of the WellBAC™ range. the promotion of health and wellness through the built environment. Flooring can play a key role in improving indoor WellBAC™ Comfort and WellBAC™ Function are the names of air quality, can encourage movement, enhance underfoot the backing options within the Ontera WellBAC™ family. comfort and standing ergonomics, improve acoustics leading to WellBAC™ Function is a hard-backed product - suitable as quieter spaces and increased productivity, and plays a key role an entry level or base build tile. in enhancing the look and overall feel of the built environment. WellBAC™ Comfort is our cushion offering – and we have Being a performance-based standard, Ontera WellBAC™ Comfort and Comfort Plus as options. carpet tiles are perfectly credentialed to support the flooring While both Function and Comfort cushion tiles have the requirements detailed within the WELL Building Standard. non-reactive felt layer, the WellBAC™ Comfort cushion tiles

26 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Clears the Air.

At Tarkett, we strive to contribute to people’s health and wellbeing by improving indoor air quality.

DESSO AirMaster captures harmful fine dust from the air more effectively than any other flooring solution, and can help play a fundamental role in contributing to the health and wellbeing in today’s work and living spaces.

WWW.TARKOSPEC.COM.AU Top NZ Flooring Apprentices Celebrated at Awards

New Zealand’s best flooring industry apprentices were recognised at the annual Flooring Apprentice of the Year Awards in Auckland on Thursday 19 July. The event, held by the Building and Construction Industry Training Organisation in conjunction with the National Flooring Association, is the largest annual get together of the flooring industry in New Zealand. It honours excellence and dedication towards training.

Supreme Award winner, Connor Whitley-Sua, is already stepping up to help new apprentices enter the industry. Whitley- Sua completed his training through Hills Commercial Floors Ltd in Auckland and quickly moved into a supervisory role with the company. He has now started up a contract installation business, (contracting to Hills Flooring) and is training an apprentice himself. “The awards are a fantastic opportunity for our top performing trainees to be celebrated by their peers,” says BCITO Chief Executive Warwick Quinn. “All the winners are fantastic role models who are already proving themselves in the industry.” Career options are bright for those working in New Zealand’s flooring industry. The sector currently employs more than 7,000 people but needs an additional 3,000 new workers by 2022. Quinn believes anything is possible with a career in the trades and is encouraging people to trade up. “Trades careers are Clockwise from top: Rex McGill, MC for the evening with Clintyn Thompson, Stage 1 Award Winner; Guest Speaker, Marcus Akuhata-Brown; Lisa Lawrence with financially lucrative and offer rewarding pathways. Berl research BCITO Training Advisor, Dean Turner. proves that because apprentices earn while they learn they can 30

28 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au CONGRATULATIONS! New Zealand’s 2018 Flooring Apprentices of the Year

Connor Whitley-Sua, Hills Commercial Floors Ltd, Auckland - Supreme & Stage 3 Awards.

Clintyn Thompson, SW & T Williams, Kenneth Aitken, Skip-2-it Carpets & Putaruru - Stage 1 Award. Curtains, Ashburton - Stage 2 Award.

Robert Marshall, Flawless Floor Lisa Lawrence, Basically Floors Ltd, Finishes Ltd, Whangaparaoa Auckland - Flooring Planning - Villars Trophy Award. & Design Award.

TRAINING BUILDS SUCCESS Take on an apprentice. Contact BCITO today on 0800 422 486. buy their own home sooner and are better off for their entire working life when compared to a university graduate.” The event was only made possible by the generosity of its sponsors: Carpet Court, Carr Group, Dunlop Flooring, Forte Flooring, Gilt Edge Industries, Handley Industries, Karndean International NZ, Look Floors, Robert Malcolm Ltd, Sleepyhead Manufacturing, Techspan Group. The Flooring Apprentice of the Year Award winners were selected based on the achievement and skills they displayed at their respective block courses. The 2018 top achieving flooring apprentices are:

Award Recipient Supreme Apprentice of the Connor Whitley-Sua, Hills Year and Stage 3 – Flooring Commercial Floors Ltd, Auckland Apprentice of the Year Stage 1 – Flooring Apprentice of Clintyn Thompson, SW & T the Year Williams, Putaruru Stage 2 – Flooring Apprentice of Kenneth Aitken, Skip-2-it Carpets the Year & Curtains Ltd, Ashburton Stage 3 – Flooring Apprentice of Connor Whitley-Sua, Hills the Year Commercial Floors Ltd, Auckland Villars Trophy - awarded to Robert Marshall, Flawless Floor the apprentice with the best Finishes Ltd, Whangaparaoa. attitude, enthusiasm, personal presentation and ability to work well with others Flooring Planning and Design Lisa Lawrence, Basically Floors Trainee of the Year Ltd, Auckland

BCITO is the largest provider of construction trade apprenticeships in New Zealand. It is appointed by the Government to develop and implement industry qualifications for the building and construction sector. BCITO provide a range Clockwise from top: Robert Marshall receiving the Villars Award, with George of apprenticeships across fifteen trades within the building and Villars & Rex McGill; Supreme Award Winner Coonnor Whitley-Sua, Hills Commercial Floors Ltd; Kenneth Aitken, Stage 2 Award winner was presented with construction industry. a vinyl welding kit from Techspan; Clintyn Thompson with work supporters & family.

30 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Icons

John Millard

Welcome to ICONS. As you are importer of vinyl tiles and sheet flooring at this issue’s ICON, in some detail the time with a strong commercial focus. what do you feel have been the About 12 months on, Marley decided career highlights for you looking to pull out of the commercial market back? themselves and leave it to the contractor base. Whoah! Big question. My immediate As a result, I joined J & FL Bramwell in reaction is that the outstanding highlight their business at Chapel Street Prahran. is the fabulous people I have met and the It subsequently moved to Glenferrie Road lasting relationships that have evolved. Malvern and was the leading company at In practical terms I guess the the time in the floorcovering business. I dominating highlight which influenced the learnt a lot from Jack & Frank and they rest of my career was the 3 years I spent were most supportive and influential in in the UK working for Crossley Carpets. I my business thinking. was fortunate, as a 23 year old Aussie, to My fascination for motor sport in be offered the opportunity to develop the general and Formula 1 in particular, Crossley commercial business throughout triggered the move to London in 1969. the country. Luckily for me, this coincided Hence the Crossley experience. with the government deciding, due to Come 1972, I returned to Australia lack of hotel accommodation, to provide and re-joined the Bramwell organisation. subsidies to hotel developers to build new Several years on, after a failed attempt properties. This policy was so successful at my own business and some time that hotels started popping up everywhere with Frank Ricco Carpets, I returned and carpet salesmen with production to the Bramwell group, which had now capacity were in great demand! Specifiers been purchased by Electrolux. Along would beg you to come and see them! with other acquisitions, this became Crossley Carpets were the leading the Electrolux Carpet Group around the Welcome to this issue's weavers of carpet at the time and the middle 80’s. We moved to South Yarra tufted market was a fledgling business, and focussed on the commercial market Icon. though our associated company, Kosset, with a high degree of success including were making ground in this area. the original installation of the Grand Hyatt John Millard from Crossley were a truly vertical operation in Melbourne and early marketing of the with spinning, dyeing, Wilton weaving, new generation of carpet tiles. the aptly-named Icon Axminster weaving, Karaloc and ribbed This time was a particularly fruitful era Carpets out of Perth, bonded products. It had an outstanding for the industry and there were strong team of designers, both in the Head associations and relationships developed, Western Australia delves Office in Halifax and London. A wonderful some through necessity in combating place to learn the industry from hugely union pressure, others in response to into his career in the experienced sales and production people. outstanding marketing programs from the flooring business. likes of DuPont and Feltex Modular. In the late 80’s Electrolux decided We take a look back at Tell us about your long association to focus on their electrical appliance with Icon Carpets in WA, and how business and withdraw from the carpet John's early days in the long have you been in the flooring market. The carpet management group business? were offered the business and the result industry and look at his was Carrington Carpets. I established Icon Carpets in 2004, so a Unfortunately, the financial difficulties life early-on and into relative recent era of my career. of the early 90’s led to a string of bad the present-day and I started in the flooring business in debts from collapsed builders and my 1964. part of Carrington went down the gurgler. profile Icon Carpets: a Having part completed an Applied It was not a pleasant situation. Chemistry Diploma, I started working In 1994, a fortuitous lunch with an powerhouse company in a Colour Film Processing Laboratory old mate, Emmett Barrett, saw me on that has covered floors (remember colour film?). I hated it, and my way to Perth. A whole new era of my left after a year to go surfing. life began – new city, new wife, a great from Perth to Melbourne When my money ran out, I applied new organisation to work with. That for a job as a Cadet Sales Trainee with all became a starting point for a new and beyond... Marley Reliance Industries – a leading existence which ended with the closure of

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 31 Icons

With Barry Coveney doing a quality check on Crown Melbourne Palladium Ballroom 2005

Barretts Carpets a few years later. Further What’s the history of Icon opportunities arose with a consulting role Carpets and tell our readers followed by the WA agency for a leading about your long association in the Australian woven carpet manufacturer. business? During that period I was approached by a Chinese factory to represent them in Icon Carpets evolved from a desire Australia. I declined the offer due to my to maintain my relationships with the commitment to the local mill. However, commercial hospitality market and that situation changed when I had a capitalise on the experience I had gained disagreement with the mill over their producing custom made products, marketing plans for WA and I established particularly in appropriate qualities and Icon Carpets with a view to importing special designs. The ability of Axminster custom made products from my new weavers to do outstanding design work Chinese friends. had been dramatically enhanced with the The rest, as they say is history. advent of new techniques. This enabled Icon Carpets to offer the market a level of sophistication not available locally, at prices that were competitive. Along with other importers doing similar work, this “In 1994, a fortuitous lunch with an old mate, led to the demise of the local weaving Emmett Barrett, saw me on my way to Perth. A whole industry as we knew it. Sad, but a reality of living in a “global village” new era of my life began – new city, new wife, a great new organisation to work with.”

32 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Icons

and times when it was much less so. The third, and probably most important My recollections of the “good old days” issue from a sales perspective, is the “Icon Carpets evolved being less “cut throat” still apply in some decline in product training provided by from a desire to maintain market segments, where service and suppliers/manufacturers to their own staff quality transcend pricing considerations and retailer/contractor staff. When I was my relationships with the to a large degree. In my opinion, one learning, the range of training programs of the lost opportunities in the current was extensive and attendance was not commercial hospitality market is the price focussed carpet only encouraged, but compulsory. market and capitalise tile market, where some suppliers only reaction to competition is price, resulting on the experience I in lack of opportunity to present quality John, as our Icon for this edition, had gained producing products that attract premiums. It seems are there any aspects you to me there is a race to the bottom! particularly miss most about the custom made products, business today compared to say, 20 years’ ago? particularly in appropriate Please discuss two or three qualities and special issues important to the flooring Not really – looking back over a longer industry in Australia today. period, I have embraced and enjoyed designs. ” the evolution of technology and design. In talking to my contractor colleagues it I congratulate those that have driven seems the difficulty in getting qualified, those ideas and concepts, both here reliable installers is the paramount issue. and overseas. Our ability to provide high Equally, I am informed that the quality products and respond to cutting How easy or difficult was it standard of sales representation has edge design requirements is better now back then to get started in the declined – it seems that an attitude of than it ever was. I like to think I was part industry? Surely, it must have “get the order” overcomes the concept of of this process. been less competitive and cut- providing qualified service and information throat compared to today? which, I believe, results in greater sales

success on an ongoing basis. It seems I have been through phases when the only the “elders” in our industry subscribe Below: “Dads Army” at the Australian Gaming Expo industry has been ultra-competitive, Sydney 2014 – JM, John Nelson, Stephen Simper, to this philosophy. Geoff Heron.

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 33 Icons

Catching up with an old mate at Domotex 2011 – Donald Haigh from Crossley.

Do you have any tips and industry competitors, but contractor mates from more as a series of individuals suggestions for those starting the 80’s simply striving for the best to out? serve their customers?

From a sales and marketing perspective “We actually walk away There are some obvious examples of – know your product. Product knowledge united efforts – the growth of the retail is king! from projects where we chains is evidence of that. • Listen to your clients! At a commercial contractor level, I see • Provide expert, qualified advice! believe the specified some outstanding examples individual • Set goals and do not take the easy product is not correct. companies servicing their market very option. This can be tough at times but effectively. hindsight will confirm this attitude. Interestingly, this is quite Lastly, John, what are you mostly Any lowlights you care to an effective marketing looking forward to in the years’ mention? tool with some specifiers ahead?

Apart from the recessions, financial – quite often they accept More years! meltdowns etc., that we have all suffered over the years, probably the price driven our recommendations! ” reduction in quality is something we, as an industry, can be least proud of.

Has there been a mentor whom How do you feel Icon Carpets you looked up to – either from stands out from your competitors? overseas or Australia? Many! Jack & Frank Bramwell who Our philosophy is simple – provide the constantly, by their example, encouraged best service and quality. me to achieve excellence. We actually walk away from projects My Sales Directors at Crossley Carpets where we believe the specified product who provided the opportunity for me to is not correct. Interestingly, this is quite understand the woven carpet industry an effective marketing tool with some Warren Liddle, Noel Kiely and Frank specifiers – quite often they accept our Ricco – I considered this trio to be the recommendations! pre-eminent marketers of their time Barry Coveney, Len Donegar, Chris Do you see the flooring industry Hoyle, Tony Skinner, Emmett Barrett – as a united force in Australia or

34 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au For a free sample kit go to: www.rediscoveraltro.com.au

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Trusted out the back, admired out the front. Interview

QEP/AFS head office in Dandenong South, VIC.

Flooring magazine speaks to Bruce MacLaren, Managing Director at QEP, and discusses recent acquisitions, new distribution news and the company’s ever- expanding range of new products and more….

Welcome to Flooring magazine and tell our readers years. The Perrett family is very well known in the flooring a bit about QEP; your role within the company and a industry & after 41 years resolved that in moving on general overview of the organisation? they wanted to find a buyer who would best respect the background & values they have created & we are very pleased QEP is a large USA based Company involved in flooring & that was QEP. Since completing this acquisition in April, the flooring accessories around the globe. The QEP brand of tools operation has been branded as AFS to enable us to provide is renowned within the ceramic tiling market & we are the consistent branding & messaging & the transition has been proud owners of the Roberts brand of carpet & vinyl flooring relatively seamless given our existing AFS team & their accessories. We also manufacture & distribute flooring around expertise. the world including well-known brands such as Amtico & Pro Tile in Australia. Any new distribution news happening now or in the QEP has existed in Australia & New Zealand for over 20 pipeline? years now & has grown both organically & through acquisitions through that period. Over that period we have acquired a Our next exciting chapter starts in September when AFS number of distribution business to create Australian Flooring launches into the market Kronotex, one of the world’s leading Supplies (AFS) operating throughout the Eastern Seaboard with European laminate ranges. The range is extensive & has been 22 Trade Centre locations. refined with the manufacturer (Swiss Krono) over the last 6 months in preparation to meet the demands of the Australian I understand that there have been some recent market, including 10 ranges covering 7.0mm through to acquisitions? Can you expand on these in some 12.0mm in thickness, water resistant capabilities & a variety detail please? of sizes & structures. It is a truly comprehensive offer, of the highest quality Our most recent acquisition is that of PR Floors, a long standard & something which we already know will be well standing distributor of flooring & accessories throughout received by the Australian market. Queensland & our Roberts distributor partner for over 20

36 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au QEP is rapidly expanding. Please comment on the growth of the company.

Whilst QEP is a publicly listed business in the USA, the founding family maintain the majority shareholding & are closely involved in the business daily. As such the strategic aim has been to grow consistently throughout the 40 years of its existence & this is one of the clear objectives provided to me by the Board. As a result we continue to seek opportunities that will provide value to our shareholders both through new product & also acquisition. I have been at QEP for nearly 14 years & truly appreciate the entrepreneurial spirit encouraged & this is something we aim to bring to our customers here in Australia & New Zealand through new opportunities. Locally we now employ 130 staff, operate in all States through 25 warehouse locations & intend to continue this solid growth path in the years ahead. From left: Bruce Maclaren (Managing Director), Ugo Tettamanti (National Sales Manager) and Craig Hildebrand (General Manager). There are always new products being launched at QEP, and from my understanding, there are a few more product launches in the works. Fill our readers Alongside that, our LVT offer is also about to increase with in on some exciting product news please the launch of our new expanded Hanwood ranges in “Urban Collective” - a collection of 2.5mm concrete look tiles and In addition to the Kronotex laminate launch we have recently earthy timber look planks, lending itself to modern urban introduced 6 new carpet tile ranges in our ProTile offering as interior spaces. Additionally, the “Paragon” collection consists this market continues to grow. We have an offer that is focussed of a hardwearing 4.5mm luxury vinyl plank with sophisticated on holding significant stock levels to service high volume & ultra-realistic embossed finishes. We are incredibly excited to immediate trade needs whilst meeting all the latest trends be delivering fresh contemporary products to the market and including plank & hexagonal shaped tiles. growing our Hanwood brand in the process.

The AFS team at a recent sales conference

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 37 Safety

Big River Group Chosen for State Government Redevelopments

Big River Group has been chosen as the preferred Anti-Slip plywood supplier for several school redevelopments in the state commissioned by the NSW Department of Education. An inner-city primary school is the latest of these projects to have been completed, and included the construction of a three- storey demountable classroom. “The temporary structure will remain in place as part of a broader redevelopment set to complete in 2022, so ongoing safety standards was a key parameter in this design,” explained Karlie Collis, Associate at Northrop Consulting Engineers and main administrator for this project. “Kids love to run around having fun, meaning safety precautions against scraped knees or worse is always a top priority,“ she said. “More than 1,500sqm of Big River Group’s Anti-Slip plywood was used for key pedestrian surfaces in this project alone, including all steps, landings, ramps and corridors,” said Jim Bindon, Managing Director of Big River Industries. “As such, these areas now have the maximum rating of P5 (V) classification in the slip resistance testing in wet conditions and D1 in dry conditions.”

38 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au It is also an ideal solution for construction sites and medical environments, in both permanent and temporary applications where safety is paramount. Manufactured locally at Big River Group’s manufacturing site in Grafton, NSW, Anti-Slip plywood has a high strength F17 structural plywood certification to Australian Standard AS2269. The product is available in range of sizes and thicknesses, as well as in custom-made size panels. It is available in three standard colours: safety yellow, black and grey. Based on volume, customised colours can also be specially created to compliment any décor and ensure that safety enhancements are seamlessly integrated into any unique interior environment. Anti-slip plywood can also be scarf jointed if larger sheets are required.

Other key design considerations were the need to complete the entire school on site in five months, including extensive ground works. “Big River Group Anti-Slip plywood is the most suitable product on the market, meeting the National Construction Code anti-slip requirements while being quick to install. Had we selected any other, we would have needed to apply a secondary non-slip treatment, which would have added time to the program we didn’t have,” Ms Collis said. The timber features a textured paint finish with crushed glass for maximum wear and slip resistance. The reverse side of the panel has a phenolic film for moisture protection in damp, wet and external areas.

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Enhancing Access, Improving Safety – Visually Impaired and the City Environment

Modern cities are vibrant and bustling places, and they can present ground surface indicators (TGSIs), handrails and stair nosings many challenges for the visually impaired and differently abled. It at places such as entranceways and stairways. These areas is the main goal of any urban planner to design user-friendly cities need to be designed in a safe manner, as they can pose serious which are easily navigable, safe and enable people to go about trip and fall risks for all pedestrians. The best way to achieve their business with confidence. Australian Standards sets forth a optimal safety is by ensuring that products meet sufficient range of guidelines to enhance access to public spaces, but the luminance contrast and are installed in compliance with all reality is that these are not always adequately adhered to. In this technical requirements, such as the specification for TGSIs to be article, we will be discussing the ways in which access to public installed at a minimum 300mm setback. Braille and pictorial spaces can be enhanced for the differently abled, with particular signs should also be used wherever possible, such as in front of regard to the visually impaired. We will also be taking a look at what public toilets, glass doors, shop entrances etc as this will help to Australian Standards has to say about safety. supplement vision-based direction. The visually impaired rely heavily on their sense of hearing, Safety Concerns – Common Experiences of the particularly in environments which they frequent regularly. Visually Impaired Auditory cues such as noises and voices help them find their Each city has its own character and unique design language, way around, but in busy CBD areas this can become an issue. and this can span from compact and organised through to Buskers, bands and pop-up events are a regular occurrence, expansive and informal. The main issues encountered by the and the unexpected noise in an otherwise relatively quiet visually impaired have to do with lack of appropriate signage/ environment can throw them off considerably, resulting in wayfinding assistance, as well as poor implementation of tactile disorientation and potential injury.

40 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au The visually impaired also frequently remark that announcements at train and bus stations can be quite inconsistent, and in some cases barely audible amongst the noise of fellow commuters. This can result in them missing their train/bus, along with eventual loss of confidence and independence. Suggestions by the blind community have been made to develop smartphone apps which would alert them to the arrival of a bus/train, or at the very least to improve the consistency and audibility of announcements.

A Changing Landscape – Unexpected Safety Risks for the Visually Impaired Cities are constantly developing, and increased levels of construction around pedestrian areas can significantly impact the safety and confidence of the visually impaired as well as other pedestrians. Whilst these construction works are necessary to create new infrastructure, safety of pedestrians is often neglected. The most common method for sectioning off construction works is the use of plastic cones. Whilst these are bright orange in colour, they are considered an inadequate solution for most applications due to their small size and the fact they can easily be moved, creating unclear boundaries which are not easily identifiable by the visually impaired. Works involving holes or construction workers occupying the space should instead make use of Telstra type barricades, concrete barricades, plastic barricades and wire mesh or panel fencing. Keep in mind that the visually impaired rely heavily on their guide dogs and the use of their cane, so the chosen barrier should be easily identifiable to ensure optimal safety. 44 Performance with endless creativity

Tarkett’s Heterogeneous vinyl collection of floor and wall solutions are renowned for offering the largest range of colours and designs on the market. With endless combinations from our latest Excellence and ProtectWALL ranges you can create attractive and inspiring spaces. The two ranges seamlessly combine to create bespoke ambiences from floor to wall in all segments including education, healthcare, aged care and hospitality.

Total design freedom Distinct spaces from floors to walls Tarkett’s latest Heterogenous collections allow you to In hospitals, aged care, schools, shops and storage areas, multiply your creative possibilities when designing spaces ProtectWALL is a heavy duty covering for walls and doors that generate energy and well‑being, while ensuring in corridors, patient rooms and other areas, and meets fire resistance and durability. standards to ensure the safety of building occupants. Providing a multitude of choices that meet current design ProtectWALL is designed to deliver ten years of protection trends, our Excellence collection features a high matte from scratches, impacts and staining agents. Cleaning and finish which softens light reflected off flooring for additional maintenance are effortless and economical as ProtectWALL occupant comfort and a more realistic look. vastly reduces germ infiltration by limiting the number of joints necessary – possible sites where germs can reside. Engineered for durable resistance ProtectWall also delivers a rapid return on investment when Our Excellence flooring collection delivers durable resistance compared to stiff plates and paint, with up to 50% savings, to indentation and tearing and is designed to withstand daily that continues to grow over a ten‑year period and beyond. wear in all areas. Requiring minimal maintenance our floors are designed to retain their freshly installed appearance for longer. The new Excellence range tested 29% improved rollability on both compact & acoustic profiles – delivering a more durable rolling capacity where less force is required to push trolleys and medical beds.*

Freshly installed appearance for longer Requiring minimal maintenance our floors are proven to resist stains in numerous environments. Floors can be cleaned using a little water and neutral detergents, making it easier to maintain cleanliness and appearance between buffings Tarkett Tapiflex Excellence 80 is an ideal acoustic solution without the need for harsh chemicals. that delivers an Impact Sound Reduction of 19dB when tested according to ISO 717‑2. Our products are also proven to lower the overall life cycle costs, significantly reducing the cost of maintenance and cleaning. To find out more visit www.tarkospec.com.au

* Based on internal testing Performance with endless creativity

* Based on internal testing Safety

Everyone needs access to essential services such as banks, widespread, as this will provide the community with detailed shopping centres, hotels and public transport hubs. These location information (distances, important landmarks etc.) environments can be particularly challenging at times for the that would significantly enhance the accuracy of individual visually impaired due to the constant flow of traffic, changes to location tasks. If we wish to see widespread adoption of entry points and refurbishments. Orientation and Mobility service these technologies, it would also be necessary to implement providers such as Guide Dogs can assign mobility instructors to a new standard for worldwide compatibility of transmitters and assist them in familiarization and safe navigation, but there is handheld devices in all buildings/venues. much more that could be done. Many visually impaired people As a leading supplier of safety products within Australia value their independence and would like to be able to navigate and New Zealand, Classic Architectural Group believes that their surroundings unassisted, and this is where technology can further consideration should also be given towards Tactile help. Indicators (TGSIs). When used in conjunction with good design principles, TGSIs will provide adequate warning of Technologies and Design Practices to Enhance impending obstacles or hazards to improve safety for the Safety and Improve Navigation visually impaired. Rather than simply placing TGSIs on flat One of the biggest issues for the visually impaired is the ability surfaces, studies have shown that the use of continuous ‘lead to know where they are headed and where escalators, lifts etc lines’ can help in guiding the visually impaired towards their might be located. New technologies such as mobile portable destination. devices or electronic travel aids (ETAs) are now being developed By ensuring that paving is even, kerbs are clearly defined, to assist the visually impaired, along with inbuilt electronic cross-walks are perpendicular to the kerb and appropriate systems which can be used in conjunction with a handheld tonal contrasts are used, designers can create a coherent receiver. Transmitter beacons can be installed at key locations pathway of natural leading elements. TGSIs can then be of the built environment, and the visually impaired can point installed to further enhance safety, and this would improve their receiver at each beacon to receive auditory information both orientation and safety for the visually impaired. relayed via infrared or radio transmissions. The information given Other tools to enhance awareness and navigation include: include: accurate description of the location, key information • Infrared audible signage such as opening/closing times, and the function of services • Talking lifts within the area. • Smartphone applications for wayfinding Technology is still developing, but it is hoped that in future • Virtual reality glasses that can recognise faces and generate the use of Global Positioning Systems combined with Bluetooth a 3D view of the surrounding environment/obstacles sensors and voice instructions will become more accurate and (currently in development).

44 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au The blind and vision impaired were invited to respond to What Do the Standards Say About Safety? the Disability Standards for Accessible Public Transport Review In accordance with AS1428.1 and the Disability Discrimination 2012, and many commented that the experience of trying to Act 1992 (DDA), fair and equitable access to the built catch public transport or negotiate their way in busy areas was a environment must be provided to the differently abled. It is stressful one due to a range of factors, including inadequate and unlawful to discriminate against any person because of their poor implementation of standards. Naturally this is concerning, disability, so it is imperative that cities are equipped with because it puts their safety at risk and limits opportunities for appropriate safety devices and technologies to assist this group. employment, access to services and social engagement. Standards cover every area of public life. The Building Code of Australia Part D3 contains the minimum requirements for Closing Statement – The Future of Safety disabled access in new and renovated buildings, as well as The visually impaired face numerous challenges within the the Transport Standards for accessible public transport. The city environment. As assistance technologies continue to gain standards aim to provide builders and planners with a clear traction and improve, we should also take care to ensure that understanding of dignified, cost-effective and achievable safety products are installed in accordance with regulations and solutions that will improve access and safety for the differently best practice. The visually impaired rely heavily on their hearing abled community, enabling them to participate to their full in addition to predictability and adequate supply of information potential in the economic, social, cultural and political life of for successful independent navigation. The current standards Australia as equal citizens. often fall short, and there is a need for ongoing dialogue with Unfortunately, the standards are not always adhered to , the visually impaired community as well as the introduction and the blind community continue to experience issues on a of universal design in both public spaces and assistance regular basis. A lack of national consistency is a major issue, technologies around the world. When good design principles and as each state or building contractor in Australia can interpret the power of technology are combined with safety products such standards in a different manner. In many cases, installers take a as TGSIs and stair nosings, confidence and safety for the visually “near enough is good enough” approach. New regulations along impaired in city areas would be greatly enhanced. For more with the introduction of a universal design language for cities information on current standards, their application and safety and transport infrastructure could go some way in solving this products, contact Classic. dilemma.

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 45 Retailer of the month

Always on

arcus Winterton and his sister and international flights. It’s a very good Danielle operate Choices place to have a retail business, especially the Ball MFlooring in Melbourne’s South one supplying the building trades. But for East suburb of Narre Warren. The area a broken ankle, things may have been is popular amongst new home buyers very different. Choices Flooring, and is regarded as the fastest growing You see, one week out of school at the residential corridor in the country. age of eighteen, Marcus was drafted to Narre Warren, The region boasts surrounding rural the Melbourne Demons AFL football club. areas; major retail centres; education At the time Marcus had no clear idea of infrastructure and large industrial what he wanted from life and says “I just Victoria zones and provides good access to the thought I’d try a few things; play footy city and bay areas of Melbourne. There for ten years.” At the time the AFL was Philip Ashley reports are even plans for a commercial airport transitioning from a semi-professional that would eventually handle domestic sport to professional and Marcus was training six or seven times a week, often at five thirty in the morning. With some hours available in the middle of the day he would make some extra money measuring for his father’s flooring store in nearby Dandenong. He and Danielle had both helped out at the store since their early teens. There were many great players in that team. Players like Alastair Clarkson (Hawthorn’s current coach); Jim Stynes; Gary Lyon; Shane Woewodin (Brownlow Medallist) and Jeff Farmer, the first indigenous player to kick 400 goals. As a rookie recruit Marcus played in the reserves. Coach Neil Balme held Marcus in high regard but when he broke an ankle, fate marched in to turn his life around. When Neale Daniher stepped in as coach in 1998 he needed quick results and Marcus was de-listed. “Football is a fickle thing” says Marcus, “You can be there ten years or five minutes. You never know if it’s going to be long-term.” After his injury Marcus decided to stay in the ‘flooring game.’ The Dandenong store had previously been a Solomon’s

46 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Marcus pictured front row right.

outlet but was now Choices and both range of customers.” Being a rapidly installers through emails. This smart Danielle and Marcus had been involved developing area, a good proportion of logistics solution is part of their aim since their early teens in one way or their business is new house builds and to grow the business and they have another. They had been through the they work with several large builders. a loose target of 10% a year. Marcus recession so they knew how to make it Of Choices Narre Warren Danielle said “Initially we grew too fast; it was through difficult times. Danielle took a says “We are a bit old-school. The exciting but you can lose a bit of control leading admin role and Marcus worked most important thing for us is to do over your finished product. We need in the warehouse for two years before things right and build a good name for to keep the tightness of the business becoming involved in sales. Marcus says ourselves. We believe we’re a young administration.” Of the industry itself, “I always got on well with people and business and we want to be around Danielle is concerned of the shortage sales seemed to come naturally to me.” for a long time. To achieve this we of installers and the age of those still He spent ten years in this role then in offer a service that sets us apart.” in the trade. Marcus says this is a 2008 he and Danielle spent some time Marcus adds “We want to maintain a worrying trend. managing a Frankston store they had a good brand with repeat business and Outside of the store both Danielle and relationship with. referrals. Flooring is a big outlay for Marcus enjoy time with their children. In 2011 Danielle and Marcus started our customers so we go a long way to It’s no surprise that sport plays a major the store in Narre Warren. Previously make sure they feel good about their part in their evenings and weekends. a tile outlet; the facility is a good size investment.” Helping Danielle and Marcus even coaches and supports and well-located. There are other Marcus to achieve these goals are the Hawthorn Football Club in the AFL flooring stores in the area, in fact within Douglas and Terry in sales; Carmelina through past associations with greats three kilometres there are six other and Kailey in admin and Martin who John Platten and Jason Dunstall. As retailers. Competing with the big chain does their measuring. owner-operators of Choices Narre stores such as Bunnings, Danielle and Unusual for a flooring business is Warren they promote a good work ethic; Marcus have made their business a their clever off-site warehousing and they seek out clever solutions and one-stop-shop for flooring. Danielle distribution solution. Fifteen minutes look after their customers. The City of says “Our catchment area is a very away from the store, the third-party Casey offers a great lifestyle for young broad demographic with existing homes warehouse holds a significant stock of Australians and as a young business, and new estates, we cater for a wide product that is cut and set aside for the Choices Narre Warren fit right in.

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In New Zealand distributed by Jacobsen Creative Surfaces Auckland (09) 574 0640 Wellington (04) 4954 300 Christchurch (03) 3664 153 Godfrey Hirst built a custom hybrid structure and exposed it to a variety of extreme conditions, from icy snow to flowing rivers and arid lands. Follow the journey at www.godfreyhirst.com

The Next Generation in High Performance Flooring from Godfrey Hirst

Godfrey Hirst continues to be at the Apollo is the perfect entry level hybrid Butt and Spotted Gum varieties. forefront of innovative hybrid flooring floor, ideal for your customers looking all Artemis at a glance: ranges, with the introduction of the the great benefits of hybrid flooring on a • Board size: 1513 x 223 x 5.5mm new Apollo and Artemis ranges. budget. • Box: 7 Boards / 2.362m2 Godfrey Hirst hybrid flooring can Apollo at a glance: • 0.55mm wear layer withstand the harshest of Australian • Board size: 1220 x 180 x 5.8mm • Micro bevel edges climatic heat, cold and water, making • Box: 10 Boards / 2.196m2 • Embossed it ideal for use right across the country. • 0.3 mm wear layer • Matte Finish Utilising the latest multi-layered hybrid • Micro bevel edges • UV coated surface flooring technology, our Trigon® • Embossed • 23/34 rating – residential extra heavy core technology displays astonishing • Matte Finish duty stability with minimal expansion and • UV coated surface • Lifetime Residential Warranty contraction. • Drop Lock installation system (conditions apply – see www. Godfrey Hirst hybrid floors are • 15 Year Residential Warranty godfreyhirst.com) waterproof (subject to proper (conditions apply – see www. Talk to your local Godfrey Hirst Floors installation and maintenance), and can godfreyhirst.com) account manager for further information be wet mopped and installed in wet Artemis is stunning, high quality hybrid (or phone 1300 444 778), and stay areas for a seamless look throughout floor available in a range of 14 stunning tuned for even more to come in this your customer’s home. natural colours, including popular Black category from Godfrey Hirst in 2018.

48 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au With 12 alluring colours such as Forest, Arrow, Moon, and Hawk, the hunt for timeless, elegant flooring for every room in your sanctuary is finally over.

Artemis Inspired by the natural elements, Godfrey Hirst brings the essence and depth of the wilderness into your home with the new Artemis collection. With 12 alluring colours such as Forest, Arrow, Moon, and Hawk, the hunt for timeless, elegant flooring for every room in your sanctuary is finally over. Artemis’ Hybrid flooring intertwines the look and feel of natural timber with the best technical attributes of laminate and luxury vinyl planks. This latest range combines the best of both worlds into one perennial masterpiece. It’s innovative and durable, while revealing the organic qualities that hardwood floors are renowned for. The UV-coated surface is built to withstand anything that hits its planks - even a stampede of foot traffic. Trigon® core technology, which is as sophisticated as it sounds, is the latest in Hybrid flooring technology. Careful construction results in an exceptionally stable floor that is capable of handling rapid temperature changes with minimal expansion and contraction. Hot summer days and cooler nights are no match for the goddess of the hunt, or your floorboards. The Artemis range, in all its stain- resistant colourways, displays astonishing durability and impact resistance. It thrives in all areas of your home - even wet areas such as bathrooms and laundries - to seamlessly connect every room. This waterproof flooring uses easy-to-install interlocking technology, so you can walk on it the same day it’s laid in your home. Nature is timeless, just like the Godfrey Hirst lifetime residential warranty (conditions apply). The Artemis Hybrid flooring range is designed to be beautiful and created to last a lifetime.

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 49 Apollo Our customers live in a very busy world, with many looking to upgrade to a low maintenance interior. Godfrey Hirst is delighted to announce the launch its stunning new Hybrid flooring product – Apollo – to create remarkable, lo maintenance and nature-inspired spaces. Apollo is available in 6 impressive colour options–Python, Sunlight, Enlighten, Wreath, Oracle and Dolphin– making it effortless on your part to create uplifting and enlivening home experiences. Combining the beauty of timber with the rugged attributes of laminates and luxury vinyl planks, these floors are a match made in heaven. Not only do they offer unparalleled style, but they also require very little routine care. Key to Apollo’s strength is Hybrid’s cutting-edge Trigon® core technology which ensures reliability, as the floors remain exceptionally stable under sudden and extreme temperature fluctuations. This means you can always be carefree and stay protected from those troublesome lips and gaps, come rain or sunshine. Hybrid floors are also designed to be highly durable, making them the go-to choice for many retail owners who frequently experience high foot-traffic at their stores. And it doesn’t end there. As a waterproof flooring solution, Hybrid’s Apollo is also ideal for use in all wet areas like the laundry room and bathroom spaces. Giving you the chance to enjoy a seamless and consistent flooring experience throughout your home. Plus, you’re also covered by a residential warranty of 15 years. So, come along and give your floors a new lease of life. Quick-start your installation today; the easy locking system technology means you’ll be able to walk on your newly-installed floors on the very same day.

50 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au

The Virtuoso of Planks Gerflor Virtuo Classic 55 is a plank story retailers and their customers can turn to with confidence. Backed by the market leading quality of Gerflor’s manufacturing and proven superior locking system, Virtuo Classic 55 is also an unrivalled story when it comes to realistic designs. The color palette is right on trend and extensive, and the 2.5 mm thick plank boasts a .55mm wear layer to withstand the daily grind in the busiest of residential settings. Spring renovators will be looking to retailers to advise them on the best plank solutions for their individual situations. The choices are endless so it’s not surprising that even the sales people are struggling to differentiate offers. Product Marketing Manager for Gerflor, Jutta Fronert, believes her focus on design and color differentiates the Gerflor story. “It’s true there is a plethora of planks out there and it’s very confusing for the consumer but also the retailers. The Virtuo Classic 55 range has been built around color and design. We have leveraged our technical manufacturing capabilities to deliver incredibly realistic finishes in colors that reflect contemporary interior trends. “We have also recognised the increasing inner city density and move to high rise living. These homes need flooring solutions and that’s why we have engineered underlay systems that deliver on the acoustic front but also allow homemakers to have the very latest trends in flooring,” Jutta said.

Product Update Quick-Fix Tactiles Are Here to Stay

Floorsafe Australia’s new and cost adhesion is also assured which makes effective self-adhesive Quick-Fix individual the applied tactile almost impossible to tactiles have already proven to be a remove. Applied to concrete, asphalt, huge success. The new DIY self-adhesive Vinyl and all types of hard floor tiles, tactiles released by Floorsafe in February tactiles can now be successfully installed this year are quick & simple to install and by any handy trades person. To make require no additional adhesive. With no installation even easier, Quick-Fix tactiles mess and no need to close of access also comes with its own interlocking points, installation & replacement of templates at no extra cost. Because of missing tactiles can be carried out quickly the increase demand for this new system and effectively. Floorsafe Australia have increased the Contractors have already discovered Quick-Fix range. Coloured PVC, 316 that using Quick-Fix tactiles eliminates stainless steel, brass and stainless steel drilling holes and takes away the fear of with carborundum infills are now all in breaking or cracking tiles. 99% surface stock & ready for dispatch.

52 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au “Applicators love the extra working outstanding abrasion resistance of Real World Epoxies time and freedom to apply without fear 9mg/1000 cycles (CS17 1kg). of roller lines or pigtails. Most of all, “After 15 years of searching for a Launches Solvent- they’re enjoying the difference high-build quality urethane that fits our solventless capability and no smell is making to their philosophy, we are thrilled to offer Ezypoly free, One-pack business.” and the benefits a product like this can Despite those advantages, perhaps bring to our industry,” he added. Polyurethane the most impressive feature is the

Real World Epoxies has officially launched Ezypoly - a solvent-free, one-pack, moisture-cured polyurethane floor coating. Backed by an international partnership, the product has been developed to compete with solvent-borne technology on performance and cost, yet be much easier and friendlier to apply. After an extended soft launch, Real World Epoxies is excited by the huge potential Ezypoly has shown. “We feel this product can change the resin flooring industry for the better, and the market feedback so far certainly supports that view,” said Managing Director, Jack Josephsen.

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 53 Product Update

Why Use a Waterproof Membrane When There is a Better Solution?

Previously, vinyl flooring was not product solution. Additionally, Tarkett and is a clear demonstration that meeting the National Construction Code has an extremely low VOC on all our the product meets its mandatory (NCC) waterproofing deemed to satisfy vinyl products. compliance requirements. provisions, which meant that a waterproof Accredited certification bodies membrane had to be installed on the What is CodeMark™? evaluate and certify products to ensure floor and walls prior to any vinyl floor • Certification scheme managed by the they meet the specified requirements of covering. ABCB the Building Code. In a major breakthrough, Tarkett has • Provides legislated acceptance of achieved CodeMark™ certification as an products by building certifiers Tarkett Products alternative waterproof solution under the • Expedites approval process There is a huge range of Homogeneous NCC on a range of vinyl floor and wall CodeMark™ is a building product and Heterogeneous vinyl sheets products. Tarkett is now able to offer a certification scheme. The CodeMark™ that are CodeMark™ certified for range of vinyl sheets as a waterproof scheme supports the use of new and waterproofing such as: membrane for using in wet areas. innovative building products by providing • Granit range • Reduced construction costs - no install a nationally and internationally accepted • Safetred range of waterproof membrane is required. process for products to be assessed • Standard Plus • Faster completion times - No for compliance with the requirements • ProtectWall waterproofing means less trades and of the building codes of Australia and • Premium range reduced time on site. New Zealand. The scheme provides • Aquarelle range • Streamlined project schedules - confidence and certainty to regulatory • Wallgard range simplifying construction streamlines authorities and the market through the Almost all Tarkett products have project schedules. issue of a Certificate of Conformity. GreenRate Level A and LCARate GOLD • A better environmental solution - CodeMark™ Certification for from Global GreenTagTM and also removing waterproof membranes with a product means a guaranteed certified as a Best Environment Practice VOC emissions delivers a greener acceptance by the regulatory bodies PVC product.

54 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au DriTac Introduces New ‘Green’ Product

DriTac Flooring Products, LLC has used with approved DriTac flooring for flooring installation solutions that launched a new and improved, “green” adhesives for residential and commercial contain zero VOC and zero solvents. concrete moisture control system that applications. New & Improved MCS 7000 also helps dramatically reduces the rate of harmful This easy-to-mix and apply formula contribute to LEED credits, will not moisture vapor emissions up to 100% allows for same-day installations with a promote the growth of mold and has low relative humidity (RH) and 25 lbs. down 6-hour cure time. New & Improved MCS odor. to levels accepted by most flooring 7000 can be roller, squeegee or trowel DriTac Flooring Products, LLC is manufacturers, prior to the installation of applied with a coverage rate of 300-350 celebrating over 60 years as one of wood, resilient, carpet tile and all floating square feet/mixed unit. It is easy to clean the most experienced manufacturers floors. when wet and colored green for easy of environmentally friendly flooring Manufactured in the USA, DriTac New identification. This user-friendly solution installation solutions in the market. & Improved MCS 7000 consists of a two- can also serve to isolate old cutback DriTac is committed to manufacturing component epoxy (Component A (1-gal) adhesive residue. sustainable products for the flooring and Component B (.79 gal)), which are This premium-grade moisture control industry with a comprehensive line of mixed to form a coating that is applied system has been certified by the Carpet premium “green” zero VOC and zero to the surface of the concrete subfloor. and Rug Institute’s Green Label Plus solvent adhesives and installation The system offers a superior perm rating Program for Indoor Air Quality. It touts products that help contribute points and enhanced moisture warranty when DriTac’s “green” certification, designated towards LEED certification. Product Update

Duplex Introduces its Portable and Powerful Lithium Evolve Floor Scrubber

Three-in-one Lithium Evolve is the efficient and extremely easy to use. every edge. Lithium Evolve, being a totally “Our customers are looking for versatile and cordless cleaner, works Next Generation in Floor Cleaning technology-based cleaning solutions that equally well on timber flooring, carpet, Technology… are safe, economical and reliable,” said vinyl, concrete, rubber and ceramic. The Murray McDonald, the Director of Duplex in-built side wheels allow the user to Cleaning Machines. “Duplex Lithium wheel the cleaner like a trolley, while the Duplex Cleaning Machines Pty Ltd is Evolve is our latest addition to the offset brushes provide a fluid movement delighted to announce the introduction of company’s innovative product range. It is to change handle positions with ease. its revolutionary 3-in-1 cleaning machine portable and easily manoeuvrable, and “I can clean any floor,” said Ken in Australia and New Zealand. Duplex unlike traditional floor cleaners, there is Douglas from 1st Impressions Cleaning, Lithium offers a robust and reliable new no heavy lifting or laborious transportation “Give me any floor in the world and I can solution for all kinds of floor cleaning of the unit. The Duplex Lithium Evolve is clean it for you with my Duplex machine. problems. Lithium Evolve by Duplex is set a unique cleaning machine that will save The Duplex is the easiest floor cleaning to replace the old and cumbersome mop our customers space, time and money.” machine I have ever used.” and bucket method. This state-of-the- Like so many other industries in Duplex Cleaning Machines have a art cleaner allows the end user to easily Australia and New Zealand, the cleaning rich history of advancing the nation’s clean, scrub and dry floors using a single industry is experiencing a transition by cleaning industry by constantly pursuing unit without restrictions, as the machine which technology-based solutions are new technologies. With Lithium Evolve, does not need cords and is powered by driving automation and rapidly replacing the company is excited to revolutionise rechargeable batteries. traditional cleaning methods involving routine floor cleaning activities for home Duplex is a global leader in designing, mops and buckets. Lithium Evolve by users, commercial users and industrial manufacturing and marketing high-quality Duplex Cleaning Machines requires users who are looking for advanced, cleaning products and equipment for no chemicals, bleach or detergent. efficient and healthier cleaning solutions. industrial, commercial and domestic Consequently, users are safe from allergic environments. The company maintains a reactions, strong chemical odours and large portfolio of more than thirty stocked the danger of spreading germs that is so About the Author: Murray McDonald is Director machines including floor scrubbers, commonly associated with the traditional of Duplex Cleaning Machines and has over mechanical floor scrubbers, steam cleaning method of mop and bucket. 25 years of experience in improving cleaning cleaners, vacuum cleaners and sweepers. Bidirectional operation of the unit and standards for the hospitality and accommoda- Duplex recently launched its versatile, clever design allows the machine to tion industry throughout the chemical-free triple-action Lithium Evolve that is agile, reach the farthest corners and clean to solutions.

56 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Ultrabond Eco MS 4 LVT Floor and Wall

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Allurecrete in Focus

Decorative concrete overlays are sometimes viewed as a lesser choice to polished or stained concrete flooring. Historically, standard concrete overlay applications were effective, having been used to correct damaged, worn or newly uncovered concrete floors. However, concrete overlays have crossed over into the decorative concrete arena and have come a long way in the past 10 – 15 years. From a design standpoint, decorative concrete overlays offer the most variety in color and finish. Whether giving existing concrete floors a total makeover or as an option to new concrete floors, decorative concrete overlays offer beauty, strength and unlimited design options. “Decorative Concrete” is a term that covers a wide variety of products and systems designed to provide a decorative finish over an existing substrate. The finish is unique, elegant, stylish and every square inch is crafted by hand. Proper preparation of the floor surface is critical to ensure a concrete 60

58 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au arpet manufacturer Heckmondwike FB, a leading Made in Germany, SEBO vacuum cleaners are C manufacturer of heavy contract fi bre bonded renowned for their reliability, durability and out- carpet and carpet tiles, recommends that SEBO vac- standing performance on soft fl oor furnishings. uum cleaners are used to get the best performance and life expectancy from its carpets. SEBO professional machines are built to last using the best materials and construction methods. Abby Chandler, Marketing Manager at Heckmondwike Designed to give excellent cleaning results day FB, comments, “To maximise Supacord’s aesthetic after day. appeal, performance and life expectancy, A high performance fi ltration system, hygienic bag it is important to vacuum every day with a debris disposal and onboard accessories make twin-motored upright vacuum cleaner. SEBO vacuum cleaners operator easy and comfortable to use. If left to build up, the particles of dirt are much harder to remove which can damage the fi bre structure Recommend SEBO - we'll have your customers vacuuming right! and decrease the life of the carpet. H HECKMONDWIKE We recommend SEBO commercial vacuum cleaners as they have the Daily vacuuming is recommended to keep your carpet looking great power and performance to clean carpets like Supacord effectively.” • Daily vacuum cleaning with a twin motored upright vacuum cleaner, such as a Sebo, preferably with an adjustable head, is recommended. • Please note that Heckmondwike's fibre bonded carpets can To discover more about the be vacuumed immediately after installation. SEBO Commercial Floorcare Range • It is essential to remove all loose soil daily because if left to and to receive your free, handy build up, the particles of dirt are much harder to remove and are more damaging to the fibre structure, thereby SEBO Commercial Vacuum Guide decreasing the life of the carpet. • Attention should be given to areas where there Ph 1300 697 326 is extra traffic and in entrances to buildings where extra vacuuming is necessary. or visit www.sebo.com.au

General Cleaning Product Update

At allurecrete we specialize in Two popular types of decorative overlays: Microtopping and Decorative Concrete. • Decorative Concrete blends are polymer-modified, which increases their strength, adhesion, flex and durability. • When combined with cement and sand, these toppings can attain strengths exceeding 9000 psi. • The additional strength provided by the polymer allows the cement-based material to be applied thinly without becoming brittle and weak. Our Microtopping finish, is the most popular type of overlay for our market and I believe there is good reason for the popularity. “The multiple colors and textures you can get with allurecrete’ microtopping is not achievable with a regular concrete finish. Allurecrete’system give’s me as an installer a lot more options,” says Adam Nicholson, director and concrete artisan at allurecrete. “I can produce a large overlay will take hold. A decorative surface area without any grout lines, over concrete overlay can be very thin, 1mm tile, concrete or even timber” he says. The or up to 2mm and is typically applied floor seal finishes achieved are GLOSS or in two or more coats by a magic trowel, SATIN hand-trowel, brush, spray or notched • Microtoppings offer the most variation squeegee in some cases. in color and finishes. At allurecrete we trowel our finishes • The ability to manipulate the look of a and never use stencils, this makes for microtopping creates a wide range of a more realistic, natural looking finish. design options. Explaining the process to our client is • Microtoppings are strong. Some crucial, this type of flooring you really microtopping systems can reach 3000 only get one shot at and there is no psi, while higher-end interior systems room for error. There is no structural used in high-traffic situations can top work involved, however the substrate is 6000 psi and up to 9000 psi when carefully accessed for application. applied over concrete surfaces.

60 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au TRYING TO PUT THE PIECES TOGETHER?

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Make More Sales By Adding Complementary Product Lines

If there is one thing McDonalds should there, and there is no compelling reason business and make you more profitable. have taught us as retailers, it is that for customers to go there. Understanding how your product offering the best way to grow our average sale Here’s a suggestion; if you have a is performing is key to creating the is by selling more items. The traditional secondary product offering, put it at the necessary space and then monitoring flooring store sells only flooring, and until front of your store; customers know you sales performance of these new products recent years, flooring types were limited sell carpet flooring and wood; let them is key. RFMS is the flooring specific to carpet and vinyl. We have seen the know you sell ceramic tile and window business management system that can advent of laminate and wood planking, treatments by making them walk through provide you with the necessary tools to and this is a significant portion of most them on the way to the flooring products. help. flooring businesses now. Unfortunately, If you want these to become 20% of your the areas into which we now sell wood revenue, give them 20% of your best and laminate are the same into which we retail space. Put them in the eye of your previously sold carpet or vinyl. Unless our customer and your salesperson. In most cases, I can margin is improved, we have enjoyed no The biggest challenge you will face predict where I will benefit. is determining how to create the space; Two other product groups we see if your store is like most, you have far find ceramic tiles and creeping into flooring businesses are more carpet and wood on display than ceramic tile and window treatments. you need. Get rid of samples of product window treatments in In most cases, ceramic tile can be an that are not selling, give more space to a store; usually in a add-on sale, but if not, at least it is those that are, and create space for other usually a higher margin product. Window products that will grow your revenue. corner at the back of treatments are a true add-on sale, they So, to summarise: the shop… staff don’t don’t cannibalise other flooring types, and • Identify product lines to complement they offer good margin opportunity. I am your traditional carpet, vinyl and wood want to go there, and seeing these in flooring stores now, but products few stores are generating good revenue • Give these new product lines there is no compelling out of them, despite the opportunity for prominent retail display space reason for customers to good GP. • Create space by identifying and removing product not generating go there. revenue It’s this last point that creates a Unfortunately, the areas problem. As flooring retailers, we tend into which we now sell to be hoarders; we are reluctant to take samples out of our showroom. If you would like to see what RFMS wood and laminate are As a result, our shops are cluttered might do for your business, all you need the same into which we with product we never sell. I called on is an hour of time. I would be happy to an RFMS client recently, and I ran the hear from you. previously sold carpet Product Performance Report on some samples hanging in the shop; it took Chris Ogden is a consultant and Director of or vinyl. Unless our three products before I found the first RFMS Australasia a supplier of IT solutions margin is improved, product that had had a sale in the last 12 specific to the flooring industry. Chris has an months, and even that was only one job. extensive background in all aspects of the we have enjoyed no Successfully adding secondary product flooring industry, and he can be contacted at benefit. offerings in your business will grow your [email protected].

The reason, in many cases is the reluctance of the sales team to embrace new products. Often because we treat these new products in a way that indicates a lack of commitment. In most cases, you will find ceramic tiles and window treatments in a corner at the back of the shop. The displays are small and uncared for; staff don’t want to go

62 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Understanding the Value of Electronic Quantifying

There is a small but growing number of flooring retailers who are enjoying the benefits of using electronic quantifying solutions (EQ). If you were to talk to them about the benefits, I expect the first thing they would mention is the amount of time they save in preparing quotes. The amount of saving they mention to me is 50-70%. They might next talk about the increased accuracy they are enjoying. Both are significant benefits, but in themselves, they are not the compelling reasons for implementing EQ in a flooring create time for follow up activity, again planned the seams. Price becomes business. The most compelling reason is contributing to more sales. Measure and less of an issue for customers if they to make more sales and increase margin. Measure Mobile by RFMS will even open understand what we are planning EQ is not solely a tool to make life easier the door to completing quotes in the but perhaps have no idea what our for our salespeople and installers; these home at the time of the measure. The competitors might have planned. The are benefits, but the real goal of any goal is to increase sales. goal is to increase margin. investment we make in our business is With improved accuracy, margin Introducing EQ as a sales tool is an to be more profitable. The benefits above should improve. Where previously we investment in your business. Used well, it can contribute to improved profitability. allowed for waste or a fudge factor, we will increase sales and improve margin. How? can reduce it, or even remove it, allowing Measure and Measure Mobile are As we generate quotes more quickly, us to increase our margin by a point or the market leading EQ solutions for the the more quotes we should be able to two, while remaining competitive. flooring industry. If you would like to process. More quotes going out quicker We can use Measure or Measure see them in action, email Chris Ogden should lead to more sales. In addition we Mobile to show clients where we have [email protected]. MEASUREMOBILE3 the best mobile estimating software in the industry

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Australia: 1800 229 427 New Zealand: 0800 643 012 www.measuremobile3.com [email protected] Prep, Install & Care

Benjamin Franklin’s Famous Quote Applies Even to Flooring….

Have you ever had a floor coating fail, a call back to fix an epoxy Shot blasting is a single-step process that quickly removes, floor job, remove a sealer that’s been applied or had to fix a floor cleans, and textures a concrete surface in a single pass. It that wasn’t prepared? Once you’ve seen this once you NEVER quickly removes laitance, paints, old coatings, dirt, and other want to see it again. surface products in or on concrete. This process prepares new "By failing to prepare, you are preparing to fail." — concrete floors or steel decking for new coating application, and Benjamin Franklin it improves the bonding strength of the product to the surface. It’s absolutely essential your floors are prepared correctly Shot Blasting is a dust-free method of abrasion where hundreds/ before laying a floor covering, applying a coating, and starting the thousands of steel shot particles race out of the machine, concrete polishing process. propelled by the motor to remove the top layer before bouncing Some projects need more work than others, and it can include back into the shot blasting system to be used again. This steel anything from lifting off an old floor covering, grinding glues or shot profiles the surface. adhesive, removing high spots or imperfections from the concrete Acid etching is one of the methods of concrete surface pour, preparing the concrete for polishing, crack chasing and joint preparation not so readily used. This is primarily used for lighter sealing, or doing a moisture test. Each is just as important as the duty applications since the weakly bonded laitance product other, no matter how much (or little) work it needs. is not completely removed in this process. Acid etching does Each type of machine gives a different type of CSP (Concrete not remove surface contaminants, which must be removed Surface Profile). Here’s a short guide to explain what each type of before the acid etching process itself. Diluted acid is applied profile machine will achieve. to the concrete floor and reacts with the concrete surface. The What you want to achieve in floor preparation, resultant surface must be thoroughly high-pressure washed at - Remove any existing coating or laitance 3000 PSI to etch the surface and remove the acid solution. - Grind the floor level removing any high spots and imperfections It then needs to be vacuumed and allowed to dry properly for - Ensure the surface is sound and in a good condition to lay, 48 hours. This long process is necessary to ensure the acid coat, or apply product onto. In some cases, you may need to is completely neutralised before applying the coating. It is not harden the slab. considered suitable to use on concrete that has any oil, grease, - Decontaminate the concrete surface by removing any oil, or curing agents. grease, fatty acids, or stains - Repair cracks, joints, level up hazards, or sloping in the floor DISCLAIMER: This information provided is for general use only and does By preparing your floors right, the steps to follow are easy, and not apply to any specific project. Care has been taken to ensure all in- you can walk away with the confidence that the job was done formation provided in this article is accurate. All Preparation Equipment right the first time around. cannot accept responsibility for action taken as a consequence of the Concrete Grinding is among the most popular forms of information contained in this article. concrete floor preparation. It uses a rotating disc system to grind, level, smooth, clean, or texture the top surface of a concrete slab. Most concrete grinders run with a Knock-on Diamond shoe system, allowing you to vary and change the grit, bond, and matrix of the diamond according to the finish you want. Heavier diamonds, including the PCD diamonds (polycrystalline diamonds), run fast for heavy glue, paint, adhesive, or coating removal thicker than around 3mm. Removing product thinner is often done with a more aggressive diamond (16 – 20 grit). The higher the grit, the smoother the surface your grinder will leave. At around a 40/60 grit and higher (depending on the matrix of your diamond), the grinder will start eliminating swirl or texture marks. Scabblers use compressed air to hammer piston-mounted pieces that vibrate in and out to remove product from a concrete surface. These units leave a rough textured surface and often remove up to 6mm of concrete in a single pass. Scarifiers are designed to give a fast, high-speed removal using Tungsten or hardened steel flails to strike the surface. This can leave a clean, roughened, or textured surface. Also known as a planner, milling machine, or rotary cutter, these units have multiple uses for line removal, surface profiling, or concrete surface preparation. They give an effective finish when used on a number of surfaces such as asphalt, bitumen, and concrete. With the ability to change the cutters from star, tungsten cutters, or milling flails, the finish they leave varies from project to project.

64 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au THE INNOVATORS IN SURFACE PREPARATION

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Control that Dust Onsite with a Dust Shroud

Dust will be produced when you’re grinding, but that doesn’t mean there’s nothing you can do to reduce its effects. Choosing a quality dust shroud for your angle grinder is a great start. But what makes a good dust shroud, and how can you select the right one for your needs?

Choose the right dust shroud for the job Not only does a lack of dust mean better health for both you and the environment, there’s a significant dollar cost attached to keeping dust under control. Dust shrouds for angle grinders can provide longer life for your diamond grinding wheels in two ways: not only do they save hard abrasive wear, they also remove all harmful dust from around the grinder while you work. Every All Preparation Equipment shroud features a standard size dust port, making them easy to connect to most brands of vacuums for simple dust extraction. And with dust shrouds in sizes ranging from 4” up to 9”, there’s one to fit any popular make of angle grinder.

Protect your investment with replaceable skirts When you’re hard at work preparing surfaces for new applications, it’s easy to get so carried away with the job that you begin wearing away your valuable dust shroud itself! A more economical alternative to constantly grinding away your dust

66 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au shroud is to go for a model that uses a replaceable dustcover or what they often call a dust skirt. That way, a metal shroud that’s a little more expensive to buy initially can actually be the more cost-effective option. It’s an easy way to protect your investment.

Effective dust control When grinding a lot of dust is created as the bond on the diamond grinding wheel wears away and allows the diamonds to resharpen, this dust needs to be collected effectively to ensure you get the maximum life out of the diamond. Working with Dustcontrol – Sweden, All Preparation Equipment carries a comprehensive range of concrete dust control and extraction systems for controlling the dust from it’s source. Running off a 4’’, 5’’, 7’’ or 9’’ Angle Grinder the DC2900 Dustcontrol Vacuum works a treat, and controls the bulk of dust meaning you can work dust free on your site. The key is to have a shroud or dust cover that effectively encloses the complete height of the diamond grinding or cutting wheel to ensure no dust can spit out the sides or float out under the dust skirt cover. Other units including the Schwamborn S26 Twin motor unit or the Dustcontrol Tromb DC400L Vacuum with longopac style vacuum bags means effective cleanup after your grinding or cutting task. Each of these units boast effective clean up with the continuous bag system and ensure your site stays as clean as possible while you work. If your keen to find out how to make your site dustless, have a chat to one of the All Preparation Equipment team for advice on your site.

www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 67 Prep, Install & Care

Diamonds Make Hospitals Sparkle Hygiene is obviously paramount in The absence of liquids has hygiene healthcare establishments, and so is benefits as well as complying fully with efficiency. With the SEBO Dart UHS health and safety issues. Water and Polisher, the need for wet mopping is fluids can compromise the hygiene substantially reduced while vacuuming of a floor by harbouring the growth of and polishing are combined without the bacteria and other organisms which need to seal areas off during cleaning. damp conditions encourage, and the The SEBO Dart UHS polisher uses the constant use of disinfectants is a latest technology, HTC twister floor pads, common cause of resistance micro- incorporating micro-diamonds to polish organisms. All this is dramatically the floor. This, in combination with the reduced through daily cleaning with The European S-Class filtration system automatic height control of the machine, the UHS polisher, extending the period of the vacuum unit removes even the eliminates the need for the use of between disinfectant schedules and finest dust, making it healthier for those chemicals or liquids and creates a super this significantly aiding micro-organism with allergies or asthma. The multi-layer smooth floor surface. resistance. sealable bags ensure safe and hygienic disposal of the dust which has been picked up. The SEBO Dart UHS polisher can be used on virtually any floorcovering, from wood, PVC, stone and varnish-coated. As easy to use as an upright vacuum cleaner, the polisher comes with a green daily cleaning pad which is used for general maintenance of the floor. Two restoration pads are also available as a set to restore floors which are in poor condition – a red pad for the initial treatment, then a yellow pad prior to finishing off with the green. Additionally, the SEBO blue pad is available for daily maintenance where a chemical treatment is required. Clean green with the SEBO Dart UHS Polisher.

68 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au

Prep, Install & Care

Look Floors NZ in the Spotlight

Ardex Adhesive Road Shows 2018 Look Floors have been around the country in the last few months showing their customers the New Premium Ardex Adhesive range from Europe. They have had a great response and their customers can’t believe what this product can offer, this has been a long time coming and they will see the market changing for adhesives going forward with this new technology. After many years of working with hazardous products, we are all more aware of what this has been doing to our health! The new adhesives have very low emissions and is easy to work with, compared to other adhesives. Look Floors can now offer you the complete Ardex system to prep your floors. 72

70 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au

Prep, Install & Care

Look Floors New Plymouth Look Floors Conference In February this year Look Floors moved Look Floors brought the team together in their New Plymouth branch to a new May for a Look Floors sales conference, location 142 Gill Street, New Plymouth including their branch-based team they and they now have a team of two for this have 27 sales staff supporting you growing area. across the country, that makes quite a Come in and meet the Lundy team, conference and a few stories. They spent Darin and Anna will assist you with all your some time on who they are and what they flooring needs. stand for.

72 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au NOW AVAILABLE IN QUEENSLAND

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Con-Treat’s Technical Advice Delivers Right Equipment Decision for Queensland Regional Flooring

74 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au Queensland based, specialised flooring company, Queensland Regional Flooring is a supplier of flooring products and installation services which includes; • Carpet; • Vinyl Planks; • Vinyl Sheet; • Laminate & Hybrid Floating Floors; SHARK DUST • Ceramic Tiles; • Cork Tiles; • Epoxy Coatings; EXTRACTOR RANGE • Waterproofing; • Concrete Honing & Polishing; Certified H Class Hepa Filters • Blinds; • Awnings; Collection in Longopac • Vision Wallcoverings & Maintenance The Shark H24 is a powerful industrial Products, grade vacuum suitable for fine dust. It Efficient air pulse cleaning Queensland Regional Flooring can handle building, grinding, plaster assists their customers to select the and concrete dust. The extractor is Complete with hose & right products for their Home, Office, equipped with a fine filter (washable) accessories Commercial or Industrial Situations. and 2 x H13 filters which meets the Additionally, QRF provides detailed asbestos requirements. Additionally, an maintenance knowledge to ensure their hour counter and suction meter for filter customers receive the most from their control are supplied as standard. investment. Based on the technical advice offered Managing Director, Michael Dorrough, by Con-Treat, Queensland Regional approached leading concrete technical Flooring purchased the Shark H24 advisors, Con-Treat for advice on Vacuum/Dust Extractor, not only to purchasing an effective, well built & well- support the requirements of the hand priced dust extractor for use with their grinders and planetary grinder but also hand grinders & 450mm Planetary Floor to rectify the issues experienced with his Grinder. previous 2 dust extractors. The dust extractor had to keep up with Managing Director, Michael Dorrough the Queensland Regional Flooring project said “Big thanks to the team at Con- demands and was urgently required. Treat. Not only was the customer service Con-Treat technical expert and and professional advice very helpful, Managing Director, Andrew McLeay, firstly but the Shark H24’s performance has looked to understand QRF’s brief… which exceeded my expectations. The vacuum was to recommend an effective, well built features exceptional suction and can & well-priced dust extractor for use with keep up with my high work demand.” their hand grinders & 450mm Planetary For more technical information on the *Available in H12, H24 & H36 Floor Grinder. Shark H24 Vacuum/Dust Extractor visit Following the briefing, it became https://www.contreat.com.au/shark-h24- clear that the Shark H24 Vacuum/Dust dust-extractor.html or contact us and Extractor was the most suitable for what speak to our friendly technical experts on Queensland Regional Flooring required. 1300 044 625.

“Big thanks to the team at Con-Treat. Not only was the customer service and professional advice very helpful, but the Shark H24’s performance has exceeded my expectations. The vacuum features exceptional suction and can keep up with my high work demand.”

*Promotional price offer valid until 31.10.18 or until stock lasts. Case Study 2

DuraCore Partners with Major Sydney Concrete Company to Tackle Oil Contamination Issue

Polished Concrete Australia is well • Epoxy coating DuraCore’s’ Andrew McLeay advised known in the industry as a professional • Surface preparation to grind the entire surface area and and reliable concrete flooring solutions • Tile/vinyl removal follow with the application of Densi service provider to both commercial and A recent challenging brief provided Crete and allow 24 hours to purge and residential project clients. to Polished Concrete Australia was from rid contaminants and grind a final time. With over 20 years of industry Tesla Automotive Australia. Conduct a site inspection and repeat the experience, the Polished Concrete Tesla’s challenge was to prepare their process if necessary. Australia brand has become synonymous new factory floor in Alexandra, but prior Densi Crete is 100% pure Colloidal with exceptional project delivery to doing this Polished Concrete Australia Silica designed for the protection and solutions. had to purge the oil contamination on polishing of concrete. It is used in both From grand-scale jobs to small the warehouse factory floor caused by the domestic and commercial building residential jobs, Polished Concrete the previous tenant. sectors to cure, waterproof, harden Australia always employs the same Managing Director, Mark Henshaw and purge oil etc from new or existing high standard of craftsmanship across approached leading concrete technical concrete while being environmentally their wide range of decorative concrete advisors, DuraCore for advice on strategy friendly with zero VOC. services which includes: and product in terms of solving the The results speak for themselves; • Concrete floor polishing challenge. Densi Crete aided in the purging of the

76 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au THE ONLY 100% COLLOIDAL SILICA MOISTURE BARRIERS ON THE MARKET.

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$285AU RRP 100% COLLOIDAL SILICA Pour or spray onto new “The Surface was free of oil leeching from within or exisitng the concrete, we were very happy to speak to concrete. Apply 15L floor coverings the experts, DuraCore for the technical advice we in just 24hrs. needed, we encourage the others to do the same”

contaminated factory floor oil, enabling we were very happy to speak to the a clean surface to be addressed experts, DuraCore for the technical and prepared to showroom quality advice we needed, we encourage the standard. others to do the same” Managing Director, Mark Henshaw Polished Concrete Australia said “The Surface was free of oil provided Tesla with a 5-year working leeching from within the concrete, warranty. Exhibitions Ad Index

2018 Exhibitions Airstep Australia 46-47

Altro Apac 35 SEPTEMBER 2018 OCTOBER 2018 18-20 Heimtextile Russia 10-14 Ambienta 2018 Australian Select Timbers 5 International Trade Fair for Home International Decoration Trade Fair BCITO/Floor NZ 29 textiles, Floor coverings and Interior Zagreb, Croatia Blastrac Australia 65 Furnishings. www.tradefairs.com/ambienta Moscow, Russian Federation Choices Flooring Front Cover, 7, 13 www.heimtextile-russia.ru 11-13 DecorExpo 2018 Classic Architectural Group 7 1 International Furniture, Textiles and 19-22 100% Design London Homewares Expo Con-Treat 75 Contemporary Interior Design Exhibition Lagos, Nigeria Dunlop Flooring Inside Front Cover, Insert London, United Kingdom www.nigeriadecorexpo.com Duracore 77 www.100percentdesign.co.uk 18-21 Home Table Deco 2018 Floorcovering Institute of Australia 23 20-23 IDS 2018 Latest premium home styling trends with Floorex Products 39 Interior Design Show the latest luxury brands Vancouver, Canada Daegu, South Korea Intafloors 57 www.vancouver.interiordesignshow.com www.hometabledeco.com GMK Logistics 41 Godfrey Hirst Australia 9, 11 26-29 Home & Tex 2018 19-21 Décor Hotel 2018 International expo dedicated to floor Trade Fair showcasing textiles, carpets, Ian Jones Insurance Brokers 55 coverings, interiors, furniture, décor, furniture and decoration for hotels. Kenbrock Flooring 21 lighting and household goods. Porto, Portugal Istanbul, Turkey www.exposalao.pt Laser Measure Australia 69 www.cnrhometex.com Mapei Australia Back Cover NOVEMBER 2018 27-29 Homeing 2018 1-4 MOA CASA Ontera 25, Insert Interior Design and Home Living Expo Furniture, Interior Design & Furnishings QEP 15, 17, 19, 73, Inside Back Cover Lisbon, Portugal Rome, Italy RFMS Australasia 61, 63 www.homeing.exponor.pt www.moacasa2018.it Sebo Australia 51 *** For more information on the fairs or to confirm dates, please check the individual event websites. Tarkett Australia 27, 42-43

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