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Digital Government Factsheet Slovenia

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Digital Government Factsheet Slovenia Digital Government Factsheet 2019 Slovenia ISA2 Digital Government Factsheets - Slovenia Table of Contents Country Profile .................................................................................................. 3 Digital Government Highlights ............................................................................. 6 Digital Government Political Communications ........................................................ 7 Digital Government Legislation ...........................................................................13 Digital Government Governance .........................................................................18 Digital Government Infrastructure ......................................................................24 Digital Government Services for Citizens .............................................................35 Digital Government Services for Businesses .........................................................45 2 2 Digital Government Factsheets - Slovenia Country Profile Basic data Population: 2 066 880 inhabitants (2018) GDP at market prices: 45 947 million Euros (2018) GDP per inhabitant in PPS (Purchasing Power Standard EU 28=100): 85% (2017) GDP growth rate: 4.5% (2018) Inflation rate: 1.9% (2018) Unemployment rate: 5.4% (2018) General government gross debt (Percentage of GDP): 70.1% (2018) General government deficit/surplus (Percentage of GDP): 0.7% (2018) Area: 20 273 km² 2 Capital city: Ljubljana Official EU language: Slovenian Currency: Euro Source: Eurostat (last update: 15 March 2019) 3 Digital Government Factsheets - Slovenia Digital Government Indicators The following graphs present data for the latest eGovernment Indicators for Slovenia compared to the EU average. Statistical indicators in this section reflect those of Eurostat at the time the Edition is being prepared. Percentage of individuals using the internet Percentage of individuals using the internet for interacting with public authorities in for obtaining information from public Slovenia authorities in Slovenia 54% 60% 51% 50% 48% 2 40% 45% 30% 42% 20% 39% EU28 10% EU28 36% Slovenia Slovenia 0 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators Percentage of individuals using the internet Percentage of individuals using the internet for downloading official forms from public for sending filled forms to public authorities authorities in Slovenia in Slovenia 40% 35 35% 30% 30% 25% 25% 20% 20% 15% 15% 10% 10% EU28 5% EU28 5% Slovenia Slovenia 0 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators 4 Digital Government Factsheets - Slovenia Digital Government State of Play The graph below is the result of the latest eGovernment Benchmark report, which monitors the development of eGovernment in Europe, based on specific indicators. These indicators are clustered within four main top-level benchmarks: ▪ User Centricity – indicates to what extent (information about) a service is provided online and how this is perceived. ▪ Transparency– indicates to what extent governments are transparent regarding: i) their own responsibilities and performance, ii) the process of service delivery and iii) personal data involved. ▪ Cross-Border Mobility – indicates to what extent EU citizens and businesses can use online services in another country. ▪ Key Enablers – indicates the extent to which five technical pre-conditions are available online. There are: Identification (eID), Electronic documents (eDocuments), Authoritative2 Sources, and Digital Post. Digital Post refers to the possibility that governments communicate electronically-only with citizens or entrepreneurs through e.g. personal mailboxes or other digital mail solutions. These top-level benchmarks are measured using a life-events (e.g. mystery shopping) approach. Eight life events are included in the overall eGovernment performance score. Four of these life events were measured in 2013, 2015 and 2017 and the other four were measured in 2012, 2014, 2016, and again in 2018. The life events measured in 2017 were Regular business operations, Moving, Owning and driving a car and Starting a small claims procedure. The life events measured in 2018 are Business start-up, Losing and finding a job, Family life and Studying. Source: eGovernment Benchmark Report 2018 Country Factsheet 5 Digital Government Factsheets - Slovenia Digital Government Highlights Digital Government Political Communications ▪ In the context of the Slovenian Public Administration Development Strategy 2015 - 2020, which also covers digital government strategy, the Government has adopted an action plan every two years. In 2018, the new Semantic Interoperability Implementation Strategy was prepared. ▪ In the field of emerging technologies, an action plan for the preparation of the basis for enhanced implementation of blockchain technologies and building the corresponding environment for the regulation of crypto currencies in relevant regulatory areas, was adopted. Digital Government Legislation 2 Following Directive (EU) 2016/1148 (NIS Directive), the Act regulated measures to achieve a high level of network and information security in the Republic of Slovenia, which was essential for the smooth functioning of the state in all security conditions. It provided essential services for the preservation of key social and economic activities and regulated the provision of cyber defence in the Republic of Slovenia. Digital Government Governance The Ministry of Public Administration is in charge of Digital Government Governance. Rudi Medved was appointed the new Minister of Public Administration. He was assisted by Mojca Ramšak Pešec and Leon Behin as the State Secretaries for the Ministry of Public Administration. In terms of Digital Government, the IT Directorate of the Ministry, led by Mihael Krišelj as Director-General, played the central role. Digital Government Infrastructure The Ministry of Public Administration provides central platforms for authentication and trust services. SI-PASS the central authentication and eSignature service, offers the possibility to verify electronic identities in one place and enables remote eSignature according to eIDAS requirements. The system has already been integrated into most important eGovernment portals. In 2018, a new service, smsPASS, was launched, to enable the use of mobile devices for authentication and eSignature through SI-PASS services. At present, this functionality is enabled for citizens using the main state eGovernment portal. Digital Government Services for Citizens and Businesses ▪ As of 1 April 2018, the implementation of mandatory eSubmission tenders in the Slovenian public procurement system was in place. This included access to electronic services for simpler and faster implementation of public procurement procedures. ▪ The State government portal eUprava, which is managed by the Ministry of Public Administration, is offering and developing eServices for citizens. In 2018, two new important services were launched. Slovenian drivers now have access to their driving record and traffic penalties, and there is an eApplication for organ donations in case of death. 6 Digital Government Factsheets - Slovenia Digital Government Political Communications Specific political communications on digital government Information Society Development Strategy to 2020 At the beginning of 2016, the Government of the Republic of Slovenia adopted a long- term strategy on the development of the information society. The detailed objectives of this strategy included: ▪ Raising general awareness of the importance of information and communications technologies (ICT) and the Internet for the development of society; ▪ Sustainable, systematic and targeted investment in the development of a digital society; 2 ▪ General digitalisation according to the “Digital by Default” principle; ▪ Competitive digital entrepreneurship and digital industry for digital growth; ▪ Intensive and innovative use of ICT and the Internet in all segments of society; ▪ High speed access, open internet for all; ▪ Inclusive digital society; ▪ Secure cyberspace; ▪ Trust and confidence in cyberspace and the protection of human rights; ▪ Slovenia – a point of reference for the deployment of innovative approaches in the use of digital technologies. The Strategy’s vision called on Slovenia to take advantage of the development opportunities of ICT and the Internet, thus becoming an advanced digital society and reference environment for the deployment of innovative approaches in the use of digital technologies at a systemic level. At the same time, a high level of protection of personal data and communication privacy in a digital society should be ensured. This will create trust and confidence in digitalisation and cyberspace. The Government favours investments in the digitalisation of entrepreneurship, an innovative data-driven economy, and the development and use of the Internet, smart communities, cities and homes. Within these limits, it favours research and technology development of the ‘Internet of things’, cloud computing, Big Data and mobile technologies. Because the Government wishes to enable equal integration into the single European digital area for Slovenian stakeholders, it innovatively uses ICT and the Internet in all
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