ANNUAL REPORT 2020 BANK OF CEYLON
Bank of Ceylon, No. 01, BOC Square, Bank of Ceylon Mawatha, Colombo 01 Sri Lanka BANK OF CEYLON ANNUAL REPORT 2020
As we traversed a new terrain in 2020 engulfed by unprecedented challenges, we at BoC demonstrated resilience and strength across many dimensions. As the world stood still during the pandemic, we ensured that we reach out to our customers through digital platforms. Our efforts to harness the power of new technology over the years allowed us to adapt and pivot seamlessly to the new normal.
Leading the way, we have powered the economy through many development projects of national interest which will stimulate prosperity and development across the Island. As the unequivocal leader in the banking sphere we inspired the way by helping the state navigate through a challenging era.
We set the pace for economic resurgence by granting financial support to industries affected by the pandemic creating a strong bedrock to help the Nation chart its way in the new economy. Standing tall as a pillar of support to the Nation and its people with unwavering support we are truly Leading to inspire. BANK OF CEYLON ANNUAL REPORT 2020 Contents
3 - 4 74 - 83 320 - 365 Our Integrated Delivering Value Compliance Annexes Annual Report Integrated value creation through our Compliance with Code of Best Practice on strategy\ 74 Corporate Governance 2017 issued by CA 6 - 29 Chief Financial Officer’s Review\ 75 Sri Lanka\ 320 Business Line Reviews\ 79 Compliance Requirements as per Banking Act Direction No. 11 of 2007\ 325 2020 in Review Retail Banking\ 79 Compliance Requirements Enforced by Performance Highlights\ 6 Corporate and Offshore Banking\ 80 Colombo Stock Exchange\ 346 Non-financial Highlights\ 7 International, Treasury, Investment and Compliance Requirements Enforced by the Implications and Response Overseas Operations\ 81 Central Bank of Sri Lanka\ 348 to COVID-19\ 8 Stakeholder Engagement\ 82 Capital Adequacy\ 352 Chairman’s Message\ 10 Stakeholder Value Creation in 2020\ 83 General Manager’s Review\ 12 Board of Directors\ 16 85 - 113 367 - 399 Corporate Management\ 20 Preserving Value Supplementary Information Executive Management\ 26 Corporate Governance\ 85 GRI Index\ 367 Board Subcommittee Reports Independent Assurance 31 - 41 Report - Sustainability\ 370 Audit Committee Report\ 94 Statement of Profit or Loss in USD\ 372 BoC at a Glance Integrated Risk Management Committee Overview of BoC\ 31 Report\ 95 Statement of Comprehensive Income in USD\ 373 Market Position\ 32 Human Resources and Remuneration Statement of Financial Position in USD\ 374 Integrated thinking at BoC\ 33 Committee Report\ 97 Quarterly Performance\ 375 Value Creation Model\ 34 Nomination and Corporate Governance Committee Report\ 98 Share and Debenture Information\ 378 Value Added Statement\ 36 Information and Communication Ten Year Statistical Summary – Bank\ 380 Material Matters\ 37 Technology Committee Report\ 99 Subsidiaries and Associates\ 382 Operating Environment, Opportunities and Risk Management\ 100 Risks\ 38 Correspondent Banks By Country\ 385 Exchange Companies By Country\ 391 43 - 72 115 - 318 Glossary of Financial/ Banking Terms\ 392 Strategic Reports Financial Reports Corporate Offices and Overseas Branches\ 397 Strategy and Resource Allocation\ 43 Annual Report of the Directors on the State of Affairs of Bank of Ceylon\ 115 Corporate Information\ 399 Where we are now\ 44 Directors’ Interest in Contracts\ 120 Where we want to be\ 44 Directors’ Statement on Internal Control How we plan to get there\ 45 Over Financial Reporting\ 122 Customer Centricity\ 46 Independent Assurance Report\ 124 Digital Excellence\ 50 Directors’ Responsibility for Financial Rewarding Credit Culture and Healthy Reporting\ 125 Credit Portfolio\ 54 Report of the Auditor General\ 126 Building a High-Performing Team\ 57 Statement of Profit or Loss\ 130 Stability, Governance and Sustainable Statement of Comprehensive Income\ 131 Growth\ 63 Statement of Financial Position\ 132 Statement of Changes In Equity\ 134 Statement of Cash Flows\ 138 Notes to the Financial Statements\ 140 Our Integrated Annual Report / 2020 in Review / BoC at a Glance / Strategic Report / Delivering Value / BANK OF CEYLON Preserving Value / Financial Reports / Compliance Annexes / Supplementary Information ANNUAL REPORT 2020 / 3 Our Integrated Annual Report ANNUAL REPORT 2020 A O O Bank of Ceylon Annual Report 2020