Bosch Group Europe

The Bosch Environmental 1. Environmental protection 5. Legality Protection logo symbol- The Bosch as a corporate principle izes clean water, healthy Group Environ- Laws and regulations on air, and a functioning Regard for environmental pro- environmental protection are natural environment. The mental Policy tection is one of our basic being strictly observed. closed circular shape is corporate principles. We con- synonymous of the cy- sider product quality, economic 6. Environmental technology cles of both nature and efficiency and environmental industrial production– protection to be objectives of We are applying the best encompassing product equal importance. possible technology to protect development, manufac- the environment, taking into ture, and disposal at the 2. Reduction of account economic aspects. end of product life. The environmental impact logo’s Q-shaped appear- 7. Environmental ance provides a visual Environmental protection management association with the cor- concerns all processes and People, Environment, Products 2001/2002 porate Bosch-proprietary modes of behaviour in the We have an environmental “quality” symbol, serving corporation. Moreover, this management system in place as an identifying mark for includes the economical which we are subjecting to the pursuit of environ- consumption of resources as continuous development. The mental protection at well as the accident preven- system includes an organiza- Bosch. tion and the minimization of tion with clearly assigned res- their effects. ponsibilities and defined dele- gation of tasks. 3. Sense of responsibility of employees 8. Contractors

Environmental protection is We involve contractors and the concern of every employee. suppliers in our environmental Creating and promoting protection measures. among all employees a sense of responsibility for the environ- 9. Public relations ment is part of the managerial responsibility. We cultivate a co-operative relationship with authorities 4. Continuous improvement and an open dialogue with employees and the public. By way of a continuous im- provement process, we are 10. Environmental control attempting to control and mini- mize the potential impact of We regularly review the com- our overall company activities pliance with these principles on the environment. to ensure the effectiveness of our environmental manage- ment system. The results of the review are subject to eval- uation. If required, corrective measures will be implemented in a timely manner.

U1 Companies

Overview of Bosch Group in Europe Bosch Group Europe – Overview of Manufactu

The Bosch Group is Country Int’l Companies (Manufacture) Contact/Information Contact/Information Sales by country CountryCorporate indicatorsInt’l Companies 2001 2000 organized in several plate Robert BoschGmbH AG EUR millions Bosch Group worldwideplate EUR billions EUR billions Business Sectors: Austria A Hallein Austria A AG www.bosch.at www.boschrexroth.at 649 Sales 34.0 31.6 Automotive Technology, Belgium B Robert Bosch Produktie NV www.bosch.be www.boschrexroth.com 513 Belgium B Tienen Dear Reader, consumption and exhaust Hermann Scholl (at left), Industrial Technology, Switzerland CH Scintilla AG www.bosch.ch www.boschrexroth.ch 269 Europe 22.2 20.7 Preface emissions, and bringing to Chairman, Board of Consumer Goods and Czech Republic CZ Robert Bosch spol. s r.o. www.bosch.cz www.boschrexroth.cz 217 Switzerland CH Derendingen, Solothurn, St. Niklaus, Steg “The products, the services, market competitive products Management of Robert Building Technology. CZ Bosch Diesel spol. s r.o. in Business Sectors: and beyond these the entire and attractive innovations for Bosch GmbH, and Germany D Robert Bosch GmbH including subsidiaries www.bosch.com www.boschrexroth.com 9,404 Czech– Automotive Republic Technology CZ Budweis, Jihlawa, 23.2 Roznow 22.5 entrepreneurial approach must our customers. For example, we Bernd Bohr (at right), Spain E Robert Bosch España SA www.robert-bosch-espana.es www.boschrexroth.es 1,417 – Industrial Technology 3.2 1.2 provide a benefit to society.” were there when automakers Member, Board of The Bosch Group in E Bosch Sistemas de Frenado SL – Consumer Goods/Building Technology 7.6 7.5 were turning the three-litre Management of Robert Europe uses these France F Robert Bosch (France) SA www.bosch.fr www.boschrexroth.fr 3,183 Germany D see insert at left As documented by this quo- and one-litre automobile into Bosch GmbH (Environ- umbrella brand names: F Bosch Systèmes de Freinage SAS Research and development expenses 2.3 2.0 tation from company founder a reality. mental Protection port- F e.l.m. leblanc SA Spain E Alcalá de Henares, Aranjuez, Buelna, Castellet, Robert Bosch, the assump- folio). Automotive Technology: F Geminox SA Fixed-assets investmentsLa Carolina, Lliçá, 2.4Madrid, Pamplona, 2.1 Treto tion of responsibility vis à vis The nineties saw the introduc- Bosch, F Robert Bosch Electronique SA society and future generations tion of the Continuous Im- United Kingdom GB Atco-Qualcast Ltd www.bosch.co.uk www.boschrexroth.co.uk 1,760 Depreciation of fixed assets 1.9 1.8 is a venerable tradition that provement Process (CIP), and Industrial Technology: GB Robert Bosch Ltd pervades our entire enterprise. its adoption across all corpo- Bosch, Rexroth GB Worcester Heat Systems Ltd FranceEmployees, annual average (Thsd.)F Angers, Beauvais, 218 Drancy, Levier, 197Mondeville, Ever since the time that Robert rate borders within the Bosch Hungary H Digital Disc Drives Kft www.bosch.hu www.boschrexroth.hu 91 including domestic Moulins, Pont de l'Arche, 99 Rodez, Saint 91 Thegonnec, Bosch was farsighted enough Group. In the year 2000, Consumer Goods and H Robert Bosch Elektronika Gyártó Kft including foreignVénissieux 119 106 to introduce social programs proven and innovative objec- Building Technology: Italy I Robert Bosch Sistemi Frenanti SpA www.bosch.it www.boschrexroth.it 1,749 for his employees and their tives were formulated into I Tecnologie Diesel Italia SpA UnitedPersonnel Kingdom costsGB Cardiff, Clay Cross, 10.0 Stowmarket, Suffolk, 9.0 Worceste relatives, the marriage between the “BeQIK” guidelines, sup- Bosch, Atco, Bala, I VHIT SpA economic objectives and porting each employee in his , e.l.m. leblanc, Netherlands NL Robert Bosch Verpakkingsmachines BV www.bosch.nl www.boschrexroth.nl 489 Total assets 27.8 24.5 social and ecological aspects activities aimed at securing Geminox, Hawera, NL Europe BV Hungary H Hatvan, Kecskemét has continued to make good quality (Q), consistent innova- Junkers, Profilo, NL Van Doorne’s Transmissie BV Fixed assets 9.3 8.4 sense. This attitude also gave tion (I), and improved cus- Qualcast, Radson, Portugal P Blaupunkt Auto-Rádio Portugal Lda www.bosch.pt www.gustavocudell.pt 256 Italy I Bari, Crema, Offanengo rise to the establishment of tomer relations (K). This orien- Skil, Thermador, ufesa, P Bomoro Portuguesa Lda Equity capital 9.0 8.3 the Robert Bosch Foundation tation provides firm footing for Vulcano, Worcester P Robert Bosch Travoes Lda as a charitable organization. decision-making at all levels. P Vulcano Termo-Domésticos SA NetherlandsCash flow NL Breda, Tilburg, Weert 3.7 3.7 Poland PL Bosch Uklady Hamulcowe Sp. z.o.o. www.bosch.pl www.boschrexroth.pl 410 For almost 30 years, our “3-S On the following pages, we Russian Federation RUS Bosch Saratow GmbH www.bosch.ru www.rexroth.ru 148 Net income for the year 0.7 1.4* Program” has defined the would like to introduce to you Turkey TR Bosch Fren Sistemleri Sanayi ve Ticaret AS www.bosch.com.tr www.rexroth.com.tr 248 Portugal P Abrantes, Aveiro, Braga, Tondela, Vila Real guidelines for the development some of the activities carried TR Bosch Isitma Ürünleri Sanayi ve Ticaret AS Unappropriated earnings 0.05 2.6* of future automotive technology out, results achieved, and ob- TR Bosch Sanayi ve Ticaret AS (Dividends of Robert Bosch GmbH) within the Bosch organization jectives defined by Bosch Poland PL Twardogóra under the motto “Safe, Clean, personnel with regard to envi- * Special dividend due to “pay-out-and-reinvest procedure” Economical”. The result are ronmental protection, economic Russianat Robert Federation Bosch GmbH RUS Engels thousands of products that viability, and social commit- pave the way to increased ment right across European safety, consistent decreases Bosch Group companies. Turkey TR Bursa, Manisa in energy consumption and reduced emissions. As we And we also invite your re- move forward, we shall contin- sponses, your contribution to Dedicated sales locations of Robert Bosch The jointly operated BSH Bosch und Siemens Coporations of Bosch Rexroth AG, a wholly owned Manufacturing locations in Europe, total ue to increase safety, while the discussion, and your GmbH and its subsidiaries are located also Hausgeräte GmbH has locations also in France, Bosch subsidiary since 2002, operate locations also at the same time reducing fuel complementary questions. in Bulgaria, Denmark, Greece, Croatia, Spain, Greece, Slovakia, Slovenia and Turkey. in Bosnia and Herzegovina, Bulgaria, Denmark, Romania, Slovakia, Slovenia, Finland, and The ZF Lenksysteme GmbH is a 50% owned Estonia, Finland, Greece, Ireland, Iceland, Croatia, This table provides an overview of essential indicators for energy consumption and material Norway. Bosch subsidiary. Latvia, Lithuania, Luxembourg, Malta, Northern streams of European manufacturing locations. Detailed data is available upon request. Carbo Ireland, Norway, Romania, Sweden, Slovakia, Slovenia, dioxide emissions were derived from the consumption of natural gas and fuel oil at individual Information and contact options may be accessed Ukraine, and Belarus. locations. on the Internet at www.bsh-group.com, www.zf-lenksysteme.com, and www.boschrexroth.com Hermann Scholl Bernd Bohr

U2 U4 U3 3 Review and Outlook Contents

Robert Bosch GmbH European location profiles In this context, basic state- Detailed information is avail- The Bosch Group Environmental Policy Page U1 published its first Envi- ments apply to the worldwide able on the Internet. It should Overview of Bosch Group in Europe Page U2 ronmental Report in “Bosch is obviously a very Bosch Group. The next re- be stated however, that we Preface Page 3 1999. The response was forward thinking firm with port, to be published two years are not merely printing data Review and Outlook Page 4 so great that, of the regards to environmental from now, will furnish you with related to environmental pro- print run of 20,000 Ger- management”. That is one of greater detail about Bosch tection, augmented by im- The Company man and 10,000 Eng- the assessments of the first locations all over the world. provements made since 1999. Worldwide Bosch Group Locations Page 6 lish-language copies, not Bosch Group Environmental Instead, we have enlisted the a single copy remains Report dedicated to German To keep this report well-orga- cooperation of Bosch people Visions, Future Compatibility, Objectives today. The current Envi- locations. The quotation nized and readable, we have across Europe in gathering People, Environment, Products: Future Compatibility in the Bosch Group Page 8 ronmental Report, comes from one of the 29 limited the data material to information related to the so- The “3-S Program”: Safe, Clean, Economical Page 10 Annual Report, and ad- students at the University of essentials. Those examples cial facets of our company’s ditional brochures may California at Berkeley that we use to present to you operation. Environmental Protection within the Company be downloaded on the (www.ce.berkeley.edu/~horvath), the kaleidoscope of various The Bosch Group and Environmental Protection Page 12 Internet or Intranet as a who evaluated the report within aspects at our locations shall On the one hand, it is our in- Quality, Occupational Safety, and Environmental Management Page 13 PDF file from the framework of a semester stand as cases in point for tent to inform environmental Bosch Group Global Environmental Protection Objectives Page 14 www.bosch.com. They assignment. the Bosch Group in Europe. protection leagues, schools, Environmental Protection Initiatives Page 15 may also be ordered in For the better understanding authorities and scientific insti- Environmental Controlling – Planning, Steering, Optimizing Page 16 printed form. We were encouraged to contin- for readers unfamiliar with the tutions, and to keep our cus- ue the dialog with you, our inner workings of our orga- tomers and partners, among Employees reader, by hundreds of replies, nization, we have divided the them retailers, major customers Opportunities, Training, Advancement Page 18 queries and suggestions business sectors by product. and OEMs, informed of our Handling Hazardous Substances Page 20 received from the public, from progress. On the other hand, Safety at the Workplace Page 21 customers and our own em- we wish to address our Communication and Social Aspects Page 22 ployees. employees, both domestic and foreign, and provide their Manufacture Published by the worldwide respective neighbors and Environmental Protection within the Plant Page 24 Bosch Group, the brochure municipal authorities with in- Environmental Protection around the Plant Page 26 you are holding also reflects sight into our activities. Emergency Control Page 28 your earlier feedback sug- Remediation of Contaminated Sites Page 29 gesting that we accompany All of our readers will agree: Shipping and Logistics Page 30 the first Environmental Report We are justifiably proud of Dialog with Suppliers Page 32 with information depicting much that has been achieved our initiatives for man and en- so far. We also know that our Products vironment as a reflection of common efforts shall have to Research & Development, and Design for Environment Page 34 our products and locations in continue for quite a while. Recycling at Bosch: Circulation Instead of Cul-de-Sacs Page 36 Europe. Automotive Technology Page 38 Automation Technology Page 40 Packaging Technology Page 40 Power Tools Page 42 Thermotechnology Page 42 Household Appliances Page 42

Involvement in Associations and Institutions Page 44

Epilog Page 46 Milestones Page 48

Bosch Group Europe–Overview of Manufacturing Locations Page U4 Environmental Officers in Europe Page U7

4 5 The Company Business Sectors

Effective in 2001, the Automotive Technology Industrial Technology One of the responsibilities of In the Thermotechnology busi- Social commitment, as Bosch Group consists of Worldwide Bosch Group the Bosch Packaging Technol- ness sector, Bosch is one of contemplated by Robert three business sectors Locations With 143,400 employees and Effective May 2001, the Indus- ogy business sector is to put the world’s foremost manu- Bosch instead of the previous four: sales of 23.2 billion euros (ap- trial Technology business sec- fresh and well-packaged facturers of gas-fired hot-water prox. 68% of total sales), this tor completed a structural yoghurt on the breakfast table. heating systems; in Europe, Whenever the sponsored Automotive Technology business sector is the mainstay reorganization. The integration Bosch supplies packaging Bosch is among the major competition “Young Ways Industrial Technology of the Bosch Group. In the of Mannesmann Rexroth AG technology to customers in the makers of gas-fired hot-water In Europe” initiates youth Consumer Goods and worldwide marketplace, Bosch with our Automation Technology food and tobacco, confec- appliances. Key focus in engi- partnerships between Building Technology is one of the largest indepen- sector added the enterprise tionery, pharmaceutical, chemi- neering and manufacture Germany and Central dent manufacturers of automo- named Bosch Rexroth AG to cal and cosmetics industries. remains environmentally com- and/or Eastern Europe, tive technology. Bosch-produ- the Bosch Group. The firm patible operation. In 2000, the the Robert Bosch Foun- ced injection technology for perceives itself as “The Drive A world-first is a filling and business sector introduced a dation is a major sponsor. A few years after Robert Bosch opened his “Workshop internal combustion engines & Control Company”. The sealing machine for cylindrical world-first with a hot-water Since its formation in for Precision Mechanics and Electrical Engineering” in (diesel and gasoline), such as total workforce of 29,300 in ampoules used by the pharma- appliance that works independ- 1964, the foundation Stuttgart, a first representation opened in London, fol- common rail (CR) and unit in- this business sector has ceutical industry. A laser beam ently of mains power and has disbursed roughly lowed a little while later by a second in Paris. Today the jector systems (UIS) or gaso- generated sales of 3.2 billion seals in the medicine, clearly batteries. 540 million euros for Bosch Group, one of the largest industrial enterprises line direct injection, assist in euros in 2001. reducing the risk of contamina- charitable causes. In the in Germany, is characterized by its international orienta- the reduction of automotive tion. The Home Appliances business years 2000 and 2001 tion. With its subsidiaries and joint venture companies, fuel consumption. The various divisions of Bosch sector has been operated alone,donations amount- Bosch is represented on every continent and in more than Rexroth AG are involved in the jointly and with equal participa- ed to 37.3 million euros 50 countries. The company manufactures at 227 locations, fields of industrial hydraulics, tion by Bosch and Siemens AG and 40.1million euros, 171 of which are outside of Germany. About 92% of the pneumatics, assembly and since 1967. The product spec- respectively. A large capital stock of Robert Bosch GmbH is held by the linear-motion technology, elec- trum ranges from refrigeration part of these funds went GmbH, a foundation which carries tric drives and controls, plus and freezer appliances to cook- to activities promoting on the charitable efforts of the company founder. Of the mobile hydraulics and service. ers, ovens, automatic washing understanding among total 34 billion euros in sales generated by the Bosch The products of the Mobile machines and dishwashers, nations. At the time, the Group in 2001, 72% was earned in foreign markets. In Hydraulics unit are designed right down to air-conditioning original goal of company 2001, 54% of the total workforce of 218,000 were work- for applications in agriculture, and floor-care appliances. founder Robert Bosch ing outside of Germany, compared with 35% in 1990. conveyor technology, and Manufacturing involves a work- had been the reconcilia- Diesel fuel direct-injection sys- construction machinery. As a force of roughly 36,500 at tion between France tems are the prerequisite for eco- world-first in the field of indus- 40 locations. Total sales ap- and Germany. Today, nomical, low-emission engines. trial hydraulics, the digital one proximate 6.1 billion euros. the funds are used and two-axis controller HNC mainly to promote con- Another major business area 100 is the first-ever intercon- Through its Security Technol- tact with the peoples of produces systems for active nection between fluid power Bosch power tools are put to work ogy division, the Bosch Group Central and Eastern Eu- A list of Bosch locations and passive automotive safety, and the SERCOS open con- in the most unusual places– develops and produces alarm rope. Additional points in Europe is available on among them the antilock brak- troller-to-intelligent digital here it is the bridge spanning the systems and system compo- of focus are the promo- the Internet at ing system (ABS), electronic drive interface. Great Belt. nents, and provides associated tion of science in soci- www.bosch.com stabilization program (ESP), services. ety, of health and hu- adaptive cruise control (ACC) Consumer Goods and manitarian assistance, and, since 2001, the electrohy- Building Technology The Bosch Group is also ac- youth, education and draulic braking system (SBC). tive in the area of broadband civic organizations. Bosch is one of the leading communications. The product range also encom- manufacturers of power tools. www.bosch-stiftung.de passes electrical machines Worldwide, power tools, exten- such as starters, alternators sive accessories and motor- and small motors. There are driven garden tools are pro- also the mobile communication duced at 27 locations and sold products, i.e., car radios, navi- in 94 countries. Roughly 87% gation and driver-information of sales are generated in for- systems, produced by our Drive motors, controls, and the eign markets. Blaupunkt subsidiary. anchoring and stabilization sys- tem of giant ferris wheel “London Eye” are Rexroth products.

6 7 Visions Future Compatibility Objectives

People, Environment, Products: Future Compatibility in the Bosch Group

It is safe to say that the Therefore, social respon- If we intend to pass on today’s living standards to the gen- As we idealize a society capa- cycle of power tools, or auto- This includes a number of ac- subject of “social re- sibility toward our em- erations to come at the same level or better, focusing on ble of living and acting respon- motive technology facilitating tivities promoting physical sponsibility” has already ployees,our fellow human environmental protection is simply not enough. In this con- sibly and economically in the increasing safety in conjunc- health, science and culture, been in fashion at Bosch beings at home and text, the term “sustainability” has been a much-discussed long term–a society that sees tion with decreasing energy opportunities for interns, diplo- for over 100 years. abroad and, most of all, catchword for several years. If you are unable to find this as its goal the vision of “living consumption. Add to this the ma students and doctoral our future generations, term in our report, the reason is that we do not wish to use off the interest” of its social maximum preservation of re- candidates of a variety of dis- Company founder Robert is a philosophy whose this word because it has been used excessively in a variety and economic systems, while sources by washing machines, ciplines. Also, we engage in Bosch stands as the tradition continues to be of very different contexts. Instead, we see more value in preserving the “capital” as a dishwashers and refrigerators. concrete aid programs, from example of a man given nurtured at all Bosch speaking of future-compatible behavior, that is, responsible basis for the life of future gen- tree-planting drives to assis- to an all-embracing ap- Group locations. long-term action on behalf of man and the environment, erations, we know we still have On the other hand, we get in- tance in the rescue and ac- First aid for earthquake proach, and as one who without losing sight of the relevant economic aspects. a lot of road to cover. Yet volved in making our company commodation of earthquake victims in Yalova, Turkey saw the importance of With this report, we Bosch is contributing its share a place where people enjoy victims. introducing social as- would like to take the op- to the vision in several ways: working. Besides interesting After the August 1999 pects to his enterprise. portunity to introduce to job profiles, we also provide While all of these activities Bursa earthquake in you some highlights and On the one hand, by develop- opportunities for continued contribute to our strength, they Turkey, personnel from little-known facets of ing more effective products education, worldwide exchange are essential prerequisites for the local Bosch plant our social commitment. and efficient technologies, such programs and numerous cul- a successful economic future. provided first aid, using as modern gas-fired hot-water tural and sports activities. company vehicles to heating systems with the high- organize rescue and am- est efficiency ratings, closed In addition, we place great bulance services. Fund- materials circulation in the life emphasis on responsible co- ing came from Bosch, operation with the society in augmented by worldwide which we live. employee donations. The “Earthquake Auxiliary” distributed children’s clothing, and provided the logistics for supplies brought in from German Bosch locations.

8 9 Visions, Future Compatibility, Objectives

CIP and BeQIK guide- lines for improvement The “3-S Program”: Safe, Clean, Economical

In 1991, the start of the Continuous Improve- ment Process (CIP) gave rise to projects aimed at improving procedures, structures and corpo- rate culture. Employees are involved in every phase. Following the BeQIK guidelines, they Our development efforts on This guideline applies to all of Best cruising speed–at a Capturing both the exterior When filling up with sul- agree with their man- automotive components and our products. It was formulated distance and interior of a vehicle, the fur-free fuel, Hermann agers on goals and ac- systems are aimed at reducing in 1974 under the auspices of cameras of the “Video Sensor Scholl, Chairman of the tions for the implemen- fuel consumption and emis- the “Safe, Clean, Economical” Wherever possible, the adap- Project” are able to detect Board of Management, tation of improved sions of automobiles. Beyond campaign as the so-called tive cruise control (ACC) main- that a seat is unoccupied, and sets an example. quality, innovation, and that, we mare making major “3-S program”. tains the speed set by the that, in case of a mishap, trig- customer orientation. contributions to the develop- driver while automatically ac- gering the associated airbag At Bosch in Germany, all Within the framework of ment of new systems that Electromechanical celerating and braking to will not be required. drivers of leased compa- the subproject named provide the motorist with more drivetrain maintain the safety distance ny vehicles are requested “Time To Market”, we safety. from the vehicles ahead. The sensor systems also mon- to use sulfur-free gasoli- were able to accelerate Modern diesel engines, direct itor road surface motion, alert- ne. This improves the ef- procedures and improve injection and additional exhaust Full-circle electronic safety ing the driver when he is inad- ficiency of the electroni- process quality. The sub- treatment systems reduce fuel vertently straying from his lane. cally controlled catalytic project “Customer consumption and emissions. It One of our business units, The video systems are also converter, reducing ex- Focus” has yielded sig- is also our objective to con- whose work might be aptly de- capable of recognizing traffic haust emissions by 15%. nificant improvements. tinue the optimization of trans- scribed as “Electronic 360- signs, on the basis of which As a result, over seven Aside from quality and mission ratio and/or energy Safe behind the wheel In the manufacture of the elec- degree Vision”, develops sys- they issue recommendations metric tons of carbon delivery performance, conveyance in accordance with trohydraulic brake, the connection tems that enclose any vehicle to the driver; they may also monoxides and 1.4 tons here we are concentrat- the driver’s torque demand and Again and again, our develop- between control unit and plug in a “virtual safety belt”. impose preconditions upon of hydrocarbons are ing on so-called “soft attendant fuel consumption. ment work aimed at improving connector contacts uses alumini- detection of a safety hazard. prevented from being factors” that play a vital To this end, we are continuing active and passive vehicle um wiring with a thickness of expelled into the air we role in the way we per- the development on electroni- safety produces innovations a mere 200 micron. The new CARTRONIC® orga- breathe. ceive a customer’s cally controlled transmissions such as the antilock braking nizational concept for the on- needs. and the electromechanical system (ABS) or the electronic This brought the world’s first board electronics facilitates drivetrain. stabilization program (ESP). “brake-by-wire” system to the networking and optimiza- Gasoline fuel direct injection series production. Facilitating tion of subsystems such as Average CO2 emissions (Motronic MED7) facilitates high- The CVT automatic transmission The latest advance in brake the transmission of braking engine management, braking in Europe er performance with lower fuel adapts the transmission ratio on technology engineering is the commands to the wheel brakes and steering systems, energy ACEA assent for 2008 consumption and reduced emis- a continuous basis. When com- electrohydraulic braking sys- via a combination of electronics management and driver assis- sions. bined with the appropriate oper- tem (SBC), which Bosch de- and hydraulics, it is yet another tance systems, also with re- 200 ational strategies, it reduces fuel veloped jointly with a vehicle step toward faster brake spect to fuel consumption and 175 minus 25% consumption. manufacturer. response and greater braking emissions. 150 comfort. 125 100 75 50 The automotive industry is 25 committed to reducing fuel Juggling brakes and accelerator, 186 g/km 186 0 g/km 140 consumption and CO2 emis- the ACC Automatic Cruise CO2 sions by 25% from 1995 Control maintains a safe distance, g/km 1995 2008 values by 2008. automatically

10 11 Environmental Protection within the Company

Within the Bosch Group, environmental protec- The Bosch Group and Board of Management Quality, Occupational Safety, tion represents a corpo- Environmental Protection and Environmental Management rate principle, ranking equally with product quality and corporate Z4U Central profitability. Department The introduction of environmental management systems Environmental/ (EMS) at all locations was ratified in 1995. Since the intro- Fire Protection and Safety duction of the integrated management system in 2001, all of our locations worldwide have been working in adher- Business Subsidiaries Divisions ence to a standardized manual governing quality, environ- mental and fire protection, as well as occupational safety. Its basic process-oriented approach facilitates the utiliza- tion of synergies between these areas. The manual covers appropriate certifications in accordance with international Plant/Location Management standards, among them the EMAS, ISO 9000/14001, ISO/TS 16949, QS 9000, and VDA 6.1. Certifications based Certification of environ- on these standards shall be completed by the end of 2003. mental management system at the Bari, Italy location

Departments Environmental Officer

As early as 1973, the We have never moved our for solutions that rule out the the Board of Management in Environmental management International pool of anticipated in the near future– Information and company defined the production to another manu- occurrence of environmental Stuttgart, which is also the means that all charge per- auditors check and evaluate actions sensitization first binding guideline facturing location with the ob- hazards. location of the Central Environ- sonnel know their obligations taken and the behavior of dedicated to environ- jective to get around the re- mental Protection department. concerning environmental pro- At all locations, the EMS is management and employees. In England, its name is mental protection. While quirements for environmental At our location in Abrantes, Each plant/location manager is tection. Environment-related subjected to an internal envi- Suggestions for improvement “World of Bosch”, in it has undergone several protection imposed by indi- Portugal, we established two charged with enforcing the procedures and targets are ronmental audit in a 3-year are then released as part of the Castellet, Spain, it is revisions and expansions vidual countries. On the con- waste disposal sites for as- applicable corporate policy in clearly defined, and contribute rotation. To-date, we have audit report. “RBEC Informa”, and in in the interim, all employ- trary: In each country, we manu- bestos-bearing waste in 1995 his own plant. He is assisted to the continuous improvement trained 187 of our own person- France, it is called ees are obliged to imple- facture our products using the and 1999. These landfills are by the environmental officer. of environmental protection. nel in Europe to perform eco- Exchanging views and “Contact”: In numerous ment every facet of this same technology and the also being used by the muni- In some countries, conserva- Individual locations outline and audits, which they now carry networking company and location policy within their func- same environmental protection cipality. tion coordinators have been document their processes, out on a regular basis. Internal newsletters across Eu- tional sphere, and to requirements, as well as all appointed. facilities, procedures, and their auditing has its advantages: Conservation officers and rope, we are reporting on their best ability. To this attendant expenditures for In Breda and Tilburg, Nether- influence on the environment. Instead of performing audits eco-auditors maintain a lively the introduction of the end, we provide our environmental protection facil- lands, we have decommis- in “their own” plant, they work exchange of views and ideas EMS and offer sugges- people with information ities, measures and target ob- sioned subterranean tanks for independently and objectively through study groups and tions for increased en- explaining their respon- jectives. The environmental substances harmful to water, at other locations. personal contacts. Network- vironment-conscious- sibilities as well as the protection standards set by although these comply with ing activities of this kind ness in daily life. Anyone effect their work has on our corporation not only meet national law. The facility was The resulting transfer of facilitates the communication wishing to deepen his the environment. the stringent requirements replaced by above-ground Audits to ISO 14001 knowledge and skills inures to of excellent solutions found knowledge of this subject imposed in Europe but are also tanks. at European locations 35 the benefit of the entire Bosch at specific locations, and their matter will find detailed observed worldwide. Date: Q1, 2002 10 Group. External audits have availability to all–indeed an information about inter- Environmental protection is 8 confirmed the high competence excellent basis for the contin- nal and external envi- In all countries, we place great top priority 6 level of the internal variety. uous improvement of our EMS. ronmental care require- emphasis on adherence to 4 ments at national directives and statutes. The responsibility for envi- Completed 2 On each location, auditors– www.intranet.bosch. In the event that there are no ronmental protection is an ex- Not completed 0 DBFGBINLAPPLCHECSTRH with increasing recruitment com/Z4U. legal requirements, we search plicit task being handled by from the quality control area

12 13 Environmental Protection within the Company keit

Less packaging, more scroll saw blades made of re- Primavera helps environmental protection Bosch Group Environmental cycled cardboard. Global Environmental Protection Objectives Protection More than 1,000 children We shall continue to min- In Germany, prizes are award- and young people in imize packaging also in Initiatives ed for suggestions put forth Brazil and India are the future. In Alcalá de on the occasion of annual En- receiving aid and med- Henares, Spain, the pro- Objective Status Explanations on status Deadline vironment Day. ical care–a feat unthink- portion of reusable pack- able without the dedica- aging rose from 24% Environmental management system Part of the donations collected ted effort by the Prima- to 49% in 2000, and to Worldwide introduction + Environmental management with worldwide applicability is 2000 on Environment Day at the vera Third-World Aid 60% in 2001. Target for of environmental manage- implemented at all locations. These are certified in accordance Leinfelden location goes to the association. Founded in 2002 is set at 65%. ment system with a defined schedule. NABU (Conservation fed- 1990 by Bosch employ- External certification of Refer to page 12 for current certification status in Europe. On a world- Late 2003 eration Germany e.V.), and is ees, the association has all Bosch locations, as per wide basis, more than 120 Bosch Group locations have been certi- earmarked for the protection organized charity con- ISO 14001 fied to-date, one-third of these were carried out by external experts. of local birds (www.nabu.de). certs and fund-raising drives ever since. By the Worldwide: location-specific Refer to page 13 for comments about the integrated management 2002 Acacias, olives, cypresses– end of 2000, total rev- variety of integrated man- system. all are tree species planted by enues had grown to agement system (occupa- Bosch in Bursa, Turkey jointly 917,095 euros. The tional safety, fire and with the local municipality, funds are used to set environmental protection, with the objective to combat up day-care centers and quality) the effects of soil erosion. Most support orphanages. Product-specific environmental protection of the trees found a home in Increase of product + “Design for Environment” (DfE) project teams define appropriate Continuous process parks and on children’s www.intranet.bosch.com recyclability product design already during research and predevelopment (refer playgrounds. In a similar effort, /primavera to pages 34/35). 18,000 oaks were planted in Substitution of hazardous Procedure is embedded in DfE (Design for Environment) process 2003 Up to now, innovative ideas the course of the largest tree- substances in new (refer to pages 34/35) related to recycling or environ- planting campaign in coopera- products (lead, cadmium, mentally compatible packaging tion with TEMA (Turkish Foun- chromium, mercury) were implemented by the dation for Combatting Soil Contribution to reduction Depiction of commitment by European Automobile Manufacturers 2008 power tools division within the Erosion, for Reforestation and Early in 2000, SUN21 started with its web site of average CO2 emissions Association (ACEA) and fuel-saving product developments (refer to framework of the Environ- the Protection of Nature). of passenger cars by 25% pages 10 and 38/39). mental Action Campaign for on the Internet. Manufacturing-specific environmental protection the Nineties (AUF90). Out of www.tema.org.tr Reduction of specific + Implementation of measures is location-specific (refer example on Continuous process 1000 suggestions submitted Information about envi- energy consumption page17). by employees, 650 were im- ronmental protection in plemented over a 10-year English and German is Continued reduction of – Progress has been largely stagnant during review period. Waste vol- Continuous process period. Donations are collected not only provided, along with an waste volumes umes in Germany remained almost flat in the period between 1998 for earthquake victims and similar ecoportal providing links and 2001, also in relation to sales. Effective in 2000, this initiative emergencies but also for envi- to a variety of web sites Increase in proportion + At almost all locations we successfully utilize grid boxes for trans- Continuous process was renamed SUN21 (Safety ronmental programs and aid pro- with subjects covering of reusable and multiple- port, and deploy reusable freight platforms such as the Europallet. for Us and Nature in the 21st jects in Third-World countries. science, environmental packaging Century); besides our employ- associations, and gov- Complete substitution of During the 1998–2001 review period, the use of CFCs was curbed 2005 ees, it also involves customers, ernment authorities. CFCs in Germany; similar decisively from 1,100 to 471 metric tons. Its use continues only in a suppliers, and regulatory bod- There is even a special Robert Bosch was among substitution goal in over- few plants in which the necessary actions for full substitution have ies in environmental protection Children’s and Teen site. the first members of the seas locations already been defined. activities. “Association for Bird Completion of pending + The tally so far includes European locations. The 1998 figure was Continuous process www.sun21.de Protection” (BFV), the remediation of inherited approx. 70% (refer to page 29). Employees in St. Niklaus, organization that gave burdens at locations Switzerland initiated the expan- rise to today’s NABU sion of roof-borne green nature protection asso- growth, and also developed ciation. Target reached + Target shortfall – In progress or targets added during review period a single-piece package for

14 15 Environmental Protection within the Company

The Bosch Group adheres How much water was used at a given location, as com- to the principle of strict Environmental pared to the previous year? How much energy was legality formulated in a Controlling– used in the manufacturing of each product? How effec- Energy indicator corporate policy. Compli- tive were environmental protection measures? The Energy use/Added value ance is mandatory for Planning, tasks of finding the right answers to these questions, MWh/Million EUR all employees, explicitly and of planning and steering improvements, are the includes the private Steering, domain of environmental controlling. 600 sphere, and also encom- Optimizing 500 passes– beyond envi- 400 ronmental laws–all statu- 300 tory requirements. 200 100 0 1997 1999 2001

Water indicator Water usage/Added value m3/Million EUR

5,000 4,000 3,000 2,000 1,000 0 1997 1999 2001 Within the framework of the We maintain indexes on energy, At this point, because a sum- The environmental burden at Emissions at Bursa plant, eval- environmental management material streams, land regis- mary tabulation of all plants the Bursa location is deter- Waste indicator uated via SAEFL method. system, the locations deter- tration, and hazardous sub- and business sectors would mined mainly by energy con- Recyclable waste Graph shows originating areas mine their environmental pro- stances. Each location estab- be of negligible value, we are sumption. Total waste as a proportion of the total of tection data as a fixed compo- lishes its own specific catalog using the Bursa, Turkey loca- so-called environmental burden nent of annual environmental of objectives on a regular basis. tion as an example. A close analysis of energy us- 100 points. reporting. age indicates that the drop in 90 The indicator system–with The environmental burden of consumption of natural gas, 80 Bursa as a case in point this location, in relation to its as referenced to added value, 70 Ecological effects at the Bursa, Turkey location added-value contribution, is has been greater than that of 60 At each location, we use a stan- on a continuous decline. electrical energy consumption. … 100 250 dardized system of variables– Overall, about 96% of envi- 0 Effluent < 0.1% % 1997 1999 2001 90 225 or indicators–to depict im- The evaluation of emissions ronmental burdens stem from Waste 4% 80 200 provements in environmental is carried out in accordance the consumption of power and 70 175 services. In this way, objec- with the Method of Ecological natural gas. A disproportionate Environment indicator Natural gas 60 150 tives can be defined and the Scarcity of the Swiss Agency rise in recyclable waste is Proportion of conservation consumption 50 125 effectiveness of remedial ac- for the Environment, Forests evident. costs in plant operation 11 % 40 100 tions evaluated. and Landscape (SAEFL). 30 75 As a target for 2002 at the 1.25 20 50 Bursa location, we intend to 1.0 10 25 reduce not only the use of 0.75 0.50 Million EUR UBP/EUR 0 1997 1999 2001 0 electrical energy but also the consumption of water and 0.25 Total of environmental burden points (UBP) natural gas by 5%, referenced 0 from emission evaluations via SAEFL method, to value-added production. % 1997 1999 2001 referenced to added value. Added value (in million EUR)

Power, approx. 85% 16 17 Employees Training and Continued Education

In 2001, the Bosch Group Auditor training Working and training– Networking and More than a drop invested roughly 320 mil- Opportunities, Training, internationally knowledge transfer in the bucket lion euros into the training Advancement Far from being the domain of and continued education environmental engineers, op- Within the framework of em- For over twenty years, the Environmental protec- of its employees world- portunities to be trained as an ployee development, more and Robert Bosch college in Stutt- tion is a popular subject wide. The educational environmental auditor are also more of our people are gath- gart has been open to Bosch among trainees of the spectrum ranges from open to production planners, ering professional experiences personnel from all over the Bosch Group. Project training aimed at profes- procurement specialists and at a foreign location. The busi- world as an in-house university. days, environmental sional advancement to plant physicians. On the one ness area handling the relevant To-date, about 22,000 students competitions or lecture environment-relevant hand, the training program internationalization processes have made use of the programs presentations bring workshops to events un- encompasses the detailed ex- ensures the proper and cul- offered. Lectures are mostly the young people closer der the heading of “Inter- amination of all aspects and tural linguistic preparation and presented by visiting professors to the subject. At the cultural Competence”. elements of the environmental debriefing. “Living and Work- from Germany and abroad. location in Hallein, Aus- management system. On the ing Abroad” is the name of one tria, trainees were able other hand, auditor candidates seminar for employees who Both as a forum and as a to follow a drop of water are being trained in interview have accepted a foreign post- Employee team meets at the communication platform, the on its way through the and presentation techniques. ing. Some 1,680 employees Hatvan, Hungary location college promotes knowledge company by means of a were working outside of their transfer, the exchange of poster show. Regular training homeland early in 2002–an Education workshops: ideas, and the establishment increase of 30% over the year First steps on the way up of networks. Among the workshops focusing before, which is 80% more on environmental protection than five years ago. At all locations, essential in- The Carnegie Bosch Institute are seminars with titles such as struments for employees whose (CBI), an alliance between the “Environmentally Compatible International exchange pro- development potential for Graduate School of Industrial Engineering” or “Environmen- grams are available in appren- technical, project or manage- Administration of Carnegie tally-friendly Surface Cleaning”. ticeship training also. Most ment responsibilities has been Mellon University at Pittsburgh, No matter whether new employees start work at Tilburg We also furnish all employees recently, the locations at Bud- found to be above average, Pennsylvania and Bosch, offers Employees from Bursa in the Netherlands, at Lliçá in Spain or at another Bosch with information on internal weis in the Czech Republic are the education workshops. advanced education seminars are taking classes in location–during their first days at work, their experi- environmental protection stand- and Bursa, Turkey have started In this pool of high-caliber for management personnel. Bamberg and Stuttgart- ences will be quite similar. Becoming personally ac- ards on a regular basis, and their own industrial vocational future leaders, about 20% of Feuerbach quainted with the environmental officer at their location, sensitize management person- training. Budweis currently our single-contract employees Conceptualized from its very they receive information about separating and sorting nel whose sphere of responsi- provides 26 apprentices with are currently preparing to beginning as a place for meet- The training programs waste materials, handling hazardous substances, and bility includes environmentally theory classes and practical advance to the next manage- ings with managers from other taken at these German about accident prevention. Environmental protection is relevant facilities, processes instructions. ment level. international companies, the locations by 160 Turkish the concern of each employee – at all locations, all levels, and materials. institute’s purpose is to provide workers took between and in all divisions. To support our employees, we pro- From skilled worker to Continued education globally thinking managers four and six weeks, and vide individualized training and qualification schedules. salaried employee in any specialization with educational advancement. were passed with flying colors. The initiative was In 1999/2000, we launched By providing courses and pro- Open communication organized by the depart- the pilot phase of the “Skilled- grams both during and outside in secretariats ment handling interna- worker Advancement” project of working hours, we respond tional production coordi- providing advancement to the to the growing demand for Secretaries’ Day, or better nation. level of salaried technical em- continued education, which in “Secretariat Open” is the name ployee. The first-year class was itself comes as a consequence given to the annual get-to- successful: Of the 89 atten- of increased international gether at our Stuttgart Head- dees taking the course, most activities. At work or at home, quarters, held in 2001 for the were transferred to salaried employees can avail themselves first time. Ideal environment for employment. Meanwhile, the of the self-teaching programs the exchange of information, same project is underway in of “Computer Based Training”. experiences, and programs, it Bari, Italy, and Bursa, Turkey. transcends location borders.

18 19 Employees Occupational Safety

Avoidability and Handling Hazardous Substances application check Safety at the Transferring kieselgur in Workplace Jihlava,Jihlava, CzechCzech RepublicRepublic Long before any substance enters the production facility, it is subjected to a strict avoid- ability and application check.

In their supply contracts, our vendors undertake unfailing observation of our standards dictating the exclusion of critical ingredients. The respec- tive technical departments investigate possible ways in which a substance might affect the health of employees, and define the necessary protective measures. They also provide for proper disposal well in ad- vance.

Safety measures for han- dling hazardous substances

In the event that the use of “Safetainer” instead of Though the objective has been a hazardous substance is un- At the Jihlava location in the Each plant is equipped with a Reduced number of container clearly defined, there is still avoidable, we first reduce Czech Republic, employees standardized occupational workplace accidents a bit of road to travel. To the their quantity, use and release transferring the filtration agent safety system. This means that, As their name implies, extent possible, we want to to a possible minimum. Our known as kieselgur (diatoma- on the subject of responsibili- The number of accidents “safetainers” allow the dispense with the use of haz- employees are informed of the ceous earth) can breathe eas- ties, the supervisor in Spain at our European manu- safe handling and trans- ardous substances, replace risks associated with a haz- ier. Where they used to man- adheres to the same guidelines facturing locations con- port of hazardous sub- them with harmless media or, ardous substance, and given ually transfer the powdery as his colleague in the United tinues at a low level. The stances, and of solvents at minimum, impose strict instructions on proper handling. health hazard from shipping Kingdom or Hungary. This accident tally of 1,103 in particular. An adapter limitations on their use. Chlo- bags, they raised the odd dust includes the ongoing inspection for the year 2001 corre- on the vessel minimizes rinated hydrocarbons (CFC) For in-house transport of haz- cloud here and there. Today, of all machines with regard to sponds to a ratio of 11.1 possible transportation used in product surface clean- ardous substances, we use suction nozzles on the systems safety facilities, and the comple- accidents per thousand and transfer hazards. ing, for example, have largely suitable transportation media, prevent any direct contact. tion of hazard analyses. At the employees. In Germany The photo shows safe- been replaced by aqueous me- such as ecopallets equipped Personal protective equipment, workplace, information and alone, the accident ratio tainer use in Solothurn, dia in the meantime. with spillage trays. such as googles and gloves, warning signs alert the worker in a comparable indus- Switzerland. provides additional safety at to possible sources of hazards. trial sector stood at about Wherever possible, we avoid the workplace. 20.5 accidents for the materials such as chromium Each newly hired employee is observation period. and cadmium. At all locations, The protection of our employ- given a special introductory Where mandatory acci- we are substituting substances ees through adequate occu- lecture about proper workplace dent reporting is con- known to damage the ozone pational safety measures is the procedures. He can later famil- cerned, 2001 was the layer, such as refrigerants and responsibility of each plant iarize himself with the same in- best-ever year in our cor- solvents. manager. In organizing occupa- formation contained in the porate history. All of this tional protection throughout printed brochure that is handed compares with a some- In testing, we have abandoned the plant, he delegates spe- out to him. The foregoing what inconsistent devel- gasoline and diesel fuel and cific tasks to responsible offi- notwithstanding, one major rule opment across European are now using environmentally cers on location. applies: Whilst we create the countries. safe media instead. preconditions for safety; safe working habits are the respon- sibility of the employee. 20 21 Employees

Communication and Social Aspects In the Bosch Group, doctoral From the very beginning, can- Apprentices in the Bosch candidates establish valuable didates are assisted by a men- Group may also train contacts with the working tor, with concurrent involvement abroad. With training world. Upon their employment, in research, development, and completed, chances of our support everyday operations. permanent employment goes well are excellent, and a beyond Highly qualified university grad- variety of additional quali- financial uates have a choice of two fications may be earned. aspects. opportunities: Direct entry in the organization, or a trainee “The right person at the right workplace” is a principle we program in a business or tech- take to heart – and not only when hiring new workers. nical department. Anyone who starts with us with us must enjoy working with At any rate, several months of us, and must be able to realize his full potential to the extent As a Bosch-proprietary feature, working at a foreign Bosch of his inclinations and abilities. As an essential provision of suchprograms may be tailored location will be part of enhanc- our human resources and social policy, no employee shall to mesh with a candidate’s ing the candidate’s compe- be disadvantaged on the basis of his nationality, language, prior education. tence. religion or gender.

“Daughters at the Plant” Opportunities for advancement Our corporate suggestion sys- Health comes first Suggestions for improvement Scholarships and loans Support for women program and continued vocational tem is based on well-organized are always welcomed within education are guaranteed at structures. At German loca- Among our employees, we the framework of the corporate Employees and their children Throughout the Bosch With programs such as all of our locations. In Bursa, tions, it operates under the have the odd marathon runner, suggestion system. may apply to Bosch for interest- Group, the proportion of “Girls’ Day” at several Turkey, Bosch is considered motto “BIG”, this being the mountain biker or martial arts free loans, scholarships or stu- qualified women in all locations in Germany, the employer of choice. equivalent of "Bosch Ideas specialist. However, something Our preventive care program dent loans for school or col- professions reveals an we are also addressing Win”. Since the restructuring among the broad range of is rounded out by “LearnShop” lege. In Germany, for example, upward tendency. In the families of our em- Our European Shop Council, of the system early in 2002, available sports teams and in- programs and action days on assistance to youth is rendered France, the proportion of ployees. The objective with representations from our employees receive a higher terests will be sure to attract health-related subjects. by the Bosch Jugendhilfe women at Bosch loca- of this program is to 14 member and three guest monetary award for good those who “only” want to stay (youth aid association). tions has increased by provide the daughters countries, has been active ideas. A total of 4.9 million fit. Assistance and advice 12.4% since 1998. In of our personnel with since 1997. euros was disbursed in 2001, Handicap is not a Germany, 50% of univer- an opportunity to get compared with 4.7 million in At all locations, health care People suffering from job-rela- hindrance sity graduates employed to know their parents’ 2000. includes comprehensive nutri- ted problems or stress due to in the mercantile profes- working environment, tional consulting as well as personal or family reasons are At our locations in Germany, sions are women. It is and to assist with their Social and professional net- workshops on healthy working given assistance through our 4.5% of workplaces were oc- our intent to increase the vocational orientation. works, flexible working-hour practices. We encourage em- social counseling service. cupied by handicapped people share of women. models, and support and moti- ployees to participate in arrang- in 2001, vs. 4.3% in 1999. vational activities–all of them ing their workplace by giving Our social counselors also of- are designed to make our us their input. fer advice and action in diffi- employees feel comfortable cult situations which may be working with us. accompanied by economical problems. This assistance is We would also be amiss in not only available to members not mentioning the flexible of minorities, but to anyone in working hours enjoyed by need. parents at an increasing rate.

22 23 Manufacture eit

At all of our locations, we Careful use of resources Clean air is also the goal be- Power and heat from are making great efforts Environmental Protection hind oil aerosol filters that trap gasoline used for testing to prevent or minimize within the Plant A large potential for energy oil droplets from the air ex- environmental impact. savings hides in the thermal hausted by tool machines. Conservation of re- insulation of our production sources, waste control, buildings. By introducing ap- Chip shredder at the Wherever possible, we dis- and multiple use of a propriate heat insulation, we Bonneville, France location pense with the use of solvents. consumable medium– save energy, i.e., cold cash. As part of an AUF90 project at the Budweis plant, Chips are falling and heat is in St. Niklaus, Switzerland, three three environmental Modern standard installations generated wherever drilling saw blade painting systems measures are imple- also include heat exchangers, and turning takes place. Cool- have been converted from sol- mented with a single which reclaim thermal energy ing lubricants keep tools and vent-based to aqueous paints. process. Gasoline that from the air being exhausted, workpiece from overheating. can no longer be used returning heat to the building In Aveiro, Portugal, the hous- for testing becomes interior. Because the lubricant adheres ings of gas-fired hot-water fuel for the generation to the chips, it is reclaimed heaters were finished with of power and heat. A particularly energy-intensive through centrifugation so that powder mold coating, which service is the pressurized shop it can be used again. Through produces virtually zero waste. air used in manufacture. We the use of new technologies, Also weighing in on the posi- shall continue our efforts toward the use of lubricants can be tive side is the prevention of a further reduction in the use omitted. Eight of our locations emissions through the use of of shop air at all locations. are already using dry-machin- powder instead of solvent- ing processes, and there are based enamel. Water usage too, is subject more to come. to special control. To reduce fresh-water consumption, we Keeping the air clean Consumption of cleaning In Rodez, the consumption are installing cascade systems media in Rodez, France of cleaning agents was sys- for the washing/rinsing Our goal is to convert, to the tematically reduced by re- processes. extent possible, the heating Non-halogenated placing centralized cleaning plants at our European loca- hydrocarbons processes with washing tions to environmentally friendly Aqueous systems integrated in the natural gas operation. cleaning systems production line. As the con- tamination type varies with 300 the product, decentralized 250 washing systems facilitate 200 improved regeneration 150 of the washing medium. 100 50 0 t 1997 1999 2001

Pump test bench at Jihlava, Czech Republic. Once tests have concluded, the fuel used here is destined for additional usage. At the Leinfelden plant near Stuttgart, a dry-lathe process is used to produce power tool components. 24 25 Manufacture

Photo 1: At Blaichach in Environmental Protection Germany, our own hydro- around the Plant electric plant supplies about 60% of our electric energy.

Photo 2: Trees and foliage 1 adorn the grounds at our Denham location in theUK.

Energy consumption Photo 3: A new stand- in Treto, Spain alone facility in Bonnevile, France, built for the sole KWh per alternator purpose of waste separa- produced tion and handling.

6 Photo 4: Our plant at the 5 2 Treto, Spain location. 4 3 2 1 0 kWh 1993 1997 2001

The background photo Clear water and clean soil To this end, we employ ultra- Conservation and On some occasions we shows the green foliage filtration technology and other landscape protection 3 also do pioneering work. in the inner courtyard To prevent the contamination kinds of chemical and physical In Bursa, Turkey, a pro- of the Immenstadt plant of soil or ground water through processes and water treat- At our Denham location in the visioning facility for envi- in Germany. The green- oil leakage and the like, we In Alcalá de Henares, Spain, we ment techniques. UK, the plant premises are ronmentally hazardous ery allows the plant to provide spillage troughs for all have decommissioned subter- turning green. A new landscap- substances, complete blend with the landscape relevant facilities or apply ranean oil tanks, replacing them In Vénissieux, France, water ing program also entailed the with a waste-water so well that it is barely special protective coatings to with above-ground tanks for treatment is effected with the planting of trees and shrubs treatment plant, went on visible from the road. The floor areas. better control. use of a vaporizer. in close cooperation with local stream in 1998. At the planned biotope sur- authorities. official opening ceremo- rounding the plant serves In addition, larger tank farms ny, a representative of as a flooding spillway for are protected by leakage Today, an area of 5.6 hectares 4 the Turkish government the Iller river. alarm sensors. An operational boasts hundreds of domestic lauded the plant by malfunction will alert the fire trees, many of which are expressing “the greatest department. protected species planted by The bottom line is improved air Because rare bird species recognition of this suc- Bosch as early as in 1983, quality and a more attractive such as grebes and herons are cessful contribution To ensure strict compliance plus rare grasses and wild- landscape, not only for our breeding in the coastal area, to the protection of our with established limit values Wastewater evaporator in flowers. employees but to be enjoyed we observe strict noise abate- environment”. for the discharge into public Vénissieux, France also by the entire neighbor- ment guidelines. sewage systems or bodies hood. of water, industrial effluent is We also contribute our share cleaned in our own waste- One of the Bosch plants in to the reforestation of coastal water treatment facilities. Spain is located in Treto, which forests. is also the site of one of the Tube-in-tube arrangement most important ecosystems prevents soil contamination on the Iberian peninsula. in Tilburg, Netherlands.

26 27 Manufacture

Plant fire brigade When installing and servicing In the investigation of contami- In Bonneville, France, soil sec- All Bosch locations in Emergency technical safety systems, tech- Remediation nated sites and the subsequent tions contaminated with PCB- Europe are being suc- Control More than 1,500 full and part- nical guidelines are strictly of Contaminated remediation, our experts take bearing oils were decontami- cessively admitted to time fire-fighting men and observed, and all completed a systematic approach.This in- nated. the company’s in-house women are on the job–some- inspections are minutely doc- Sites cludes preventive activities and “Risk Potential of Resid- times around the clock–work- umented. joint teamwork with specialists. Oil-bearing soil was also found ual Pollution” investiga- ing closely with municipal fire Wherever required, we also in Denham, UK, and in Engels tion program, which was fighters.In cases of emergency, Training cooperate with local authori- in the Russian Federation. At begun in 1990. additional Bosch volunteers ties and jointly establish explo- both locations, we have under- provide medical first-aid and No matter whether in Beauvais, ration and remediation con- taken biological soil remedia- Depending on the pre- building evacuation services. Weert or Twardógora–if an cepts for soil, soil vapor and tion. Remediation action also vailing urgency, all rele- emergency arises, each em- groundwater contamination. took place at the Buelna and vant manufacturing Emergency control ployee must know exactly what Lliçá locations in Spain. locations were investi- to do. For this reason, regularly Remediation methods gated, and remediation Already during the planning scheduled training is an ab- At our locations in Spain, we activities carried out phase of buildings, systems solute must. The responsibili- We employ all commonly ac- are conducting historical re- as required. and processes, our environ- ties and tasks required in the cepted remediation methods. search related to groundwater mental protection engineers case of fire and environment- For example, groundwater de- and soil contaminations. and emergency control spe- related events are precisely contamination may be effected cialists analyze possible haz- documented in the form of through stripping based on As a means of controlling ard sources, produce risk guidelines, operating instruc- separation systems. Soil vapor groundwater quality, we main- analyses, and investigate the tions and safety directives. is drawn off, and cleaned with tain permanent groundwater risk potential of processes and These are equally implemented the aid of activated-charcoal monitoring facilities at many facilities. at all of our locations world- filters. For special types of locations. wide. contamination, such as PCB- The protection of personnel bearing oils, we also utilize new Learning to fight fire–at Whenever there is a fire, they and manufacturing safety is Clean groundwater and soil biological methods or even Stuttgart-Feuerbach are the first to arrive–and, safeguarded by the deployment that is free of pollution– in the chemo-physical processes. Drilling for soil samples at thanks to being nearby, they are of comprehensive fire-protec- Bosch Group, this objective the Drancy location in France They learn their training always faster than the local tion technologies; extensive plays an important role. To decontaminate groundwater lessons at locations all fire brigades. At more than 35 sprinkler systems and fire alarm containing chlorinated hydro- over the world. However, locations across Europe, we monitoring are but two To ensure an existence devoid carbons, we apply a catalytic the final test of fire for maintain our own in-plant fire examples. of contamination hazards for process with a palladium-zeo- many members of the departments as a first-line de- future generations, we research lite reactor. plant fire departments fense in emergency control. all locations for possible resid- comes at the central ual pollution in soil or ground- Successful remediation– training facility operated However, due to the fact that water. More often than not, from Budweis to Lliçá by the largest in-plant the occurrence of damages the major contaminants are fire department of the within the Bosch Group in do- CFC, oil, and heavy metals. At the Budweis location in the Bosch Group at our mestic and foreign locations Plant fire brigade equals Czech Republic, the plant site Stuttgart-Feuerbach has been at an all-time low for municipal fire brigade was cleared of soil contami- location. many years, there is seldom nation left over from previous any real need for serious action. When an avalanche use. Over the past 30 years, To keep it that way, fire pro- strikes, they become part this facility has put about tection and conservation will of the crisis team. Any Because the local Budweiser 2,000 employees through mean prevention, planning, catastrophic event oc- Brewery’s water reserve had basic training. Advanced and organization also in the curring inside or outside been a major consideration in fire-fighting courses are future. their plant has the removing the oil and chlorinat- also provided here. firefighters of the plant ed-hydrocarbon contamination fire department in from soil and groundwater, this St. Niklaus, Switzerland action did not affect the quality rushing to the front of the famous Budweiser Beer Transport pallets with lines. for which it is renowned. integrated spillage tray.

28 29 Manufacture keit

1 Cutting down on Optimized transport Bus instead of car In Solothurn, Switzerland, Shipping and Logistics empty trips via road, rail and boat employees receive an 18-per- Free bus service For many Bosch employees, cent rebate when using bus Road transport ensuring the In the movement of goods environmental protection and railway. Subsidies are also Photo 1: Good deal for highest possible measure in between European plants, in- begins on the way to their being paid in Spain, in Roznov Bosch employees: In environmental compatibility– creased use is made of envi- workplace, and not only in the in the Czech Republic, and in Manisa, Turkey, bus ser- it’s a principle that has been ronment-friendly transportation. Netherlands, where many Kecskemét, Hungary. vice is provided at the implemented in Germany since of our people ride a bicycle. start and end of working 1996. The concept behind As a basic prerequisite of their In the Greater Paris area, shifts. the so-called Regional Ship- service contract, shippers must As an incentive to leave the Bosch assumes the entire cost ping Companies (RSC) is commit to the use of eco- car in the garage and to use of using urban public trans- In Alcalá de Henares, simple: Accurate planning– friendly engines, asbestos-free public transportation instead, portation systems. Spain, Bosch provides a avoiding partial shipments brake linings, and low-sulfur we offer subsidies and rebates private transport service. and dispatching our products fuels. especially in large population At some locations, we also Buses collect workers only as complete packaging centers to make the switch hire private service enterprises along 12 routes, and units–ensures optimum utiliza- From “railway country” Switzer- more attractive. to take our employees to the deliver them to the plant tion of the capacity of each land, our products ride the rail workplace free of charge. free of charge. truck or trailer. to France and Germany.

Therefore, instead of dispatch- The Power Tools division also ing two partially loaded trucks uses rail transport to ship in the same region, only one approx. 25% of its goods from that is fully loaded takes to the plants to distribution centers. road. Transportation across large distances can be opti- For container transport to mized in this way. seaports, i.e., Rotterdam, we Today, the concept of also use inland waterway using regional shipping We also ensure that our vessels and coastal shipping. companies is in use transportation partners utilize at several Bosch loca- advanced information tech- tions in Europe, e.g., nologies contributing to the in Switzerland and Bel- streamlining of planning and gium. Introduction to logistics. Spain is anticipated. Packaging saves kilometers 2 3

In Worcester, United Kingdom, efforts to save on the packag- Photo 2: In Derendingen, ing of gas-fired water heaters Switzerland, the railway have met with success. Ever goes right into the plant since the packaging was building. switched from non-recyclable polystyrene to cardboard with Photo 3: Product trans- costs remaining the same, portation between loca- more products fit on the pallets tions in Italy, Greece, and and in trucks. In this way, road Turkey, is increasingly trips were reduced by 30%. handled by boat and by roll-on-roll-off ships.

30 31 Manufacture keit

Good Bosch products are unthinkable without good sup- Putting it in writing: One future goal is to continue Workshops for Bosch competeS Dialog with pliers. In 2001 alone, the Bosch Group purchased production Environmental protection this discourse, and also to suppliers Suppliers materials, services, commodities and tangible assets worth is key integrate our suppliers’ know- The corporate “Company 18 billion euros (in 2000, the figure was 16.6 billion euros). how early on in the develop- Ever since 1995, suppliers of Program for Economic Fully 61% of the above were purchased outside of Germany. The “Environmental Protection ment of new products and the Bosch Group have been and Technical Empower- Survey” was sent out 192 production facilities. able to fall back on a compre- ment of Suppliers” was It therefore stands to reason that we at the Bosch Group times, and 103 completed hensive catalog of continued- launched in 1999. Within set great store by the cooperation with the most capable forms were returned. We start- In addition, we are offering education events. Effectiveness the Bosch Group, this suppliers who also keep abreast in matters related to ed this questionnaire-based assistance and expertise to and success of the respective action program is used environmental protection. poll in 2001 at the Alcalá de those suppliers who used our qualification measures are to restructure and opti- Henares location in Spain. On questionnaire to request infor- ascertained through preliminary mize the cooperation the one hand, the objective mation about the implementa- interviews and follow-up dis- with suppliers. Key objec- was to initiate a dialog with our tion of an environmental man- cussions. tive is to focus on the suppliers; on the other, we agement system. most competitive suppli- aimed at gaining a better The topics for these events ers, and to promote overview and identifying op- The same survey had been range from “Environmental greater supplier involve- tions for improvement. held in Germany in 1999. Out management and Eco-Audit ment. of 487 questionnaires, 438 System” to “Manufacturing Evaluating the returns, we were returned. Over one-quar- and Process Technology/En- Within the framework of found that 12% of all suppliers ter of suppliers confirmed vironment”. the competeS program, have introduced an environ- the existence on an environ- a new electronic market- mental management system. mental management system. More recently, the program place serves as a com- Another 57% will follow suit Another 36% were planning was expanded through the munication and knowl- in the next few years. its introduction. addition of subjects such as edge platform. Online “Quality Management” and auctions are but one of Transparence and opti- We are of course acutely In this case, more available “Cooperating in Team Settings”. the many options being mization via Internet aware that environmental pro- space is synonymous with used to facilitate accel- tection neither starts nor ends higher transportation efficiency, erated process handling In Purchasing, we imple- with Bosch. With this in mind, i.e., fuel savings. and improved market ment process improve- we approach our suppliers, and pricing transparency ments via the Internet increasingly integrating them Careful manufacture for all participants. market termed SupplyOn, in our environmental protection equals quality which we founded to- activities. We base our efforts gether with other auto- on a detailed guide of environ- Each order of goods or mate- mobile industry suppliers. mental protection directives rials is preceded by an exami- The goal is to create a established by our central nation and supplier assess- comprehensive commu- purchasing and environmental ment by our quality assurance nications and transaction protection departments. departments. Before we pur- plattform for the supply chase materials or outsourced industry in Europe. Within the framework of these goods from a supplier, we directives, our suppliers agree request comprehensive infor- Our shippers, suppliers, to observe Bosch standards, mation. and other external ser- and to use low-emission vehi- vice providers benefit cles for transportation. Lo- We also evaluate the condition from our use of the Inter- gistics partners transporting of manufacture in terms of net-based Web-EDI plat- Bosch-owned goods in re- orderliness and cleanliness. form. It increase the duced-emission trucks are paid The results bear us out: The transparence of process- higher carriage compensation– definite interrelation between es and requirements, as many as 40% of all fleet clean and well-organized man- and as such also helps vehicles are participating al- ufacturing and product quality reduce the number of ready. The same goes for the can be noted not only on our empty trips. selection of the most eco-friend- own premises. ly packaging and optimized package density.

32 33 Products keit

Lab facility Analysing RPM sensors Electronic control Measuring alternator Developing packages Research & Development, unit for antilock noise emissions to protect baby food and Design for Environment braking system (ABS)

Real-time testing For each of the past years, Bosch has registered over The challenge: Oil filters whose stances already in the planning Lifecycle and eco-balance Lead-free soldering 2,000 new inventions at the German patent office. This is components are cemented to- phase by accurately defining Singles household or ex- an average of one invention per working hour. Mainly in gether can no longer be sepa- procedures and processes. Eco-balances are used to eval- In Germany, the Re- tended family, old or new the worldwide plants of the Automotive Technology division, rated. The solution found in To the extent possible, we uate environmental impacts search & Development house, rain or shine–a some 18,850 scientists, engineers, and technicians are work- Madrid, Spain, is as simple as avoid the use of environmental- caused by a product or division is currently push of the button pre- ing on the development and optimization of new products, it is efficient: For applications ly harmful processes. Those process over its entire lifecycle. involved in the project sets these and other ba- systems, and manufacturing methods. In the past year alone, throughout Europe, a recy- processes that necessitate a This method is used internally named “Inno-Lot” (in- sic conditions in the lab we have invested approx. 2.4 billion euros in the expansion clable filter, assembled without follow-up with critical cleaning in several of our divisions. In novative solder) spon- facility at Bernau, Ger- and modernization of production and development facilities. the use of cementing com- and treatment processes are the area of thermotechnology, sored by the Federal many. The special-pur- A component of 62% benefited our locations in Germany. pounds, was developed. It is investigated and substituted eco-balances are used to es- Ministry for Education pose test bench of easily disassembled into its wherever possible. tablish a comprehensive bal- and Research. The ob- the Thermotechnology eight components, and thus ance of heating systems and jective: Development division facilitates the becomes fully recyclable. buildings. In addition, eco-bal- of lead-free alloys capa- testing of heating ap- ances are used to investigate ble of replacing the pliances with a variable Environmental protection starts future heating systems already lead-based solder used set of environmental with product development. during the research and prede- on circuit boards, for conditions and timelines. From the first moment of prod- velopment phases. example. At Bosch, all The simulation even uct engineering, our develop- types of lead-bearing considers virtual inhabi- ment departments consider When developing new prod- Robert Bosch GmbH has solder are to be elimi- tants with a habit of the aspects of recyclability, ucts, we ask ourselves the been an active member of the nated–starting with se- opening a window every materials restrictions, as well following questions: Green Design Initiative of lected products and now and then. as the reduction of in-house Carnegie Mellon University in eventually extending energy use, emissions, and Can products be broken Pittsburgh, Pennsylvania. across the entire product weight. With the “Design for down into their compo- range. Environment” program, we nents without great www.gdi.ce.cmu.edu/ intend to step up our contribu- expense? tions toward environment- Research work on eco-bal- friendly products. Can separated parts be ances, carried out by Robert Among other projects, recycled? Bosch GmbH, was awarded we are working within As Design for Environment first prize for publications at the New impregnation resin the Automobile Manufac- encompasses a complex field Where and how may sec- “IEEE International Symposium turers Association to of tasks, no project is like ondary raw materials be on Electronics and the Environ- Significantly less emis- develop a system for the another. One of the main ob- utilized in the production ment” in Denver, Colorado in sions, improved thermal exchange of information jectives consists of the elimi- process? May 2001. conductivity and pliabili- between supplier and nation of hazardous or harmful ty–a Bosch-developed manufacturer. Whenever substances in our products. How can we reduce weight impregnating resin is al- required, our customers We make every effort to ex- or noise emissions? ready available a labora- receive information re- clude the use of such sub- tory sample, and may garding components of How can the service life well replace styrene- our products requiring of a product be extended? based resin in produc- declaration. tion.

34 35 Products

Happy ending–for tools Factory rebuilding: In this way, 90% of each kilo- Recycling produces jobs Recycling at Bosch– Old becomes new gram of collected waste tools In Sweden, as part of Circulation instead of is currently recycled (photo 3). The fact that recycling AUF 90 initiatives, Bosch When injectors for fuel injec- Since late 1989, the recycling and social commitment organized the action en- Cul-de-Sacs tion pumps are reconditioned, project has also accommo- can go hand in hand is titled “Happy End”, aimed for example, the before-and- dated the return of used stor- evidenced by a case in at power tool recycling. after effect is impressive in- age batteries. 4 point in France: Within deed. Worn-out components the context of the action Budweis in the Czech from all over Europe are col- In the meantime, 140,000 of entitled “Handi Terre”, Republic is one of our lected for factory rebuilding these have been forwarded to Materials recycling Bosch collects empty locations at which excess (SIS), reconditioned, and pre- certified recycling companies. toner cartridges of print- plastic material from pared for a new start. Resource conservation, econ- ers, fax machines and injection molding, the 2 omy in new materials, and eco- photocopiers, which are so-called sprues, are Starters and injectors are friendly materials separation then recycled and refur- recovered and returned some of the items we rebuild and recycling play an impor- bished for resale. Mean- to production. In Breda, at the Göttingen plant in End of a product life tant role also in production. while, this action has Netherlands, the manu- Germany; electronic control generated approx. 120 facture of Skil power units for engine management Call it reincarnation–the end In the manufacture of wind- jobs for the long-term tools utilizes recycled get a new lease on life in is a new beginning. When a shield wipers at the Tienen unemployed and people plastics. Madrid and Reutlingen. Unit power drill has reached retire- plant in Belgium (photo 4), the with minor handicaps. injectors, unit pump systems ment after many years of ser- recycling of operating media In France, starters and (photo 1), and common rail vice, that’s just a starting signal has been optimized: The over- www.handiterre.com alternators are collected injectors are rebuilt in Jihlava, for the Bosch recycling service. spray, i.e., paint medium that and sent to Germany for Czech Republic and Bursa, A Bosch power tool consists fails to contact the workpiece factory rebuilding. Turkey. The unit count always of up to 200 parts. Iron, steel, during spray painting, must no depends on the market aluminum and other materials longer be written off as a loss. returns. such as polyamide are recy- The water-based paint is cled 100%. Copper is extract- captured on a scrubber wall, Within the framework of ed from wires and plug con- 3 concentrated via membrane syndicates operating nectors, to be used again in technology, separated into across industry borders, the manufacture of new prod- water and paint material, and the return of storage ucts. Our recycling service is Increased life expectancy is then ready for reuse. batteries is possible al- at work in many plants across so at our locations in Europe. Our disassembly cen- The longer the service life of an France and Italy. ter in Willershausen (photo 2) appliance, the better for our Factory rebuilding in dismantles and recycles power environment. The rebirth of www.eceolit.it Göttingen tools from Germany, Belgium, old power tools in good-as- www.ecovolt.org and the Netherlands. new condition is not limited to Units (thsd.) the Solothurn or Derendingen 1 The Bosch Group started re- plants in Switzerland. We Alternators cycling in 1993. At the Willers- operate our repair service also Car starters hausen plant, more than 620 at other locations in Europe, Truck starters metric tons of materials–the ranging from the Czech Re- Distributors equivalent of 210,000 power public to the United Kingdom. tools – were recycled in the 300 year 2001 alone. 250 200 150 100 50 Without exception, Bosch 0 products offer a high degree of 5 1997 1999 2001 recyclability (photo 5).

36 37 Products keit

The new gasoline fuel direct- and low-consumption drive Navigation for driving Bosch is awarded Volks- Automotive Technology injection system: Tomorrow’s systems. It provides a reduction and finding Winter trials in Arjeplog wagen’s ecology prize for technology– today potential of 3 to 8%. unit injector system (UIS) Navigation systems made by During the development In 1999, Bosch introduced the During vehicle braking, the ISG Blaupunkt provide driving of the ABS antilock brake first gasoline fuel direct-injec- is capable of converting the comfort and make time-con- system, Bosch was one tion system which, depending kinetic energy to electrical en- suming wild-goose chases a of the first companies to on the torque demand, alter- ergy, which in turn is fed into thing of the past. The latest start testing its prod- nates between a homoge- the vehicle electrical system. generation accesses and in- ucts in Lapland, Sweden. neous and a stratified charge. Sandwiched between engine corporates up-to-date traffic Today, Arjeplog is the This reduces fuel consumption, and transmission, the atten- information in its destination- world’s largest winter and facilitates effective and dant starter-alternator supports finding directions. testing center. Systems Reduced emissions for Environment-friendly solutions for the next generation– environment-friendly resource the vehicle’s internal combus- like ABS or ESP in par- diesel-powered cars that is the objective behind the products of the Automotive utilization. In 2000, the first tion engine. This arrangement Electrohydraulic Power ticular are tested on a Technology division. In Europe, our most important goals passenger car featuring this is termed “minimal-hybrid Steering dry-land track, a frozen Particulate material are to reduce fuel consumption and harmful emissions. technology entered series concept”. It achieves total fuel lake, and several skid production. The first generation savings of up to 25%. The ZF Lenksysteme company pads. According to a 0,15 of this DI-Motronic (MED) for employs approx. 600 people study by the German In- gasoline direct injection re- The spark plug turns 100 in product development. Main stitute for Vehicle Safety, 0,10 duces fuel consumption by objectives are overall automo- 60% of all skidding up to 15%, as compared with In 1902, Bosch presented the tive safety, the reduction of accidents are caused 0,05 intake manifold injection. It first-ever spark plug with a weight and, of course, the real- by driver errors in the also increases engine output high-voltage magneto. Since ization of energy savings. An subcritical range, with 0 by 5%. This means that we this “first spark”, more than intelligent innovation, the elec- the potential of being g/km are already well ahead in meet- 7 billion spark plugs were pro- trohydraulic power steering prevented with the aid 0 0,2 0,40,6 0,8 1,0 of ESP. Current figures Nitrous oxides ing the emission standards to (EHPS) requires power only and hydrocarbons With our diesel and gasoline One of our greatest achieve- also in diesel engines. It can take effect in 2005. when the vehicle needs to be indicate that 17% of fuel direct-injection systems, ments consists entirely of air– therefore contribute to the steered. In this way, the system all vehicles produced in 1994 Euro I we are making an essential well, almost. Because, as a reduction of emissions by up Comfortable starting and can produce energy savings Europe are equipped 1996 Euro II contribution to the reduction result of the specification for to 20%. safe supply of energy of up to 75%, as compared with ESP. In Germany, 2000 Euro III of carbon dioxide emissions. both gasoline and diesel to hydraulic power steering the figure is an astonish- 2005 Euro IV fuel direct-injection under the Innovation is also behind the systems featuring a perma- ing 46%. To reduce fuel consumption, Euro IV emission standard, development of the integrated nently driven pump. Reduced emissions for we develop and produce high- emissions must often be clean- starter-alternator (ISG): One www.arjeplogtimes.com gasoline powered cars pressure diesel fuel injection er than the air drawn in by the single electrical machine pro- The year 2002 will see the in- /html/main.html systems: Over the past decade, engine. The same standard is vides the functions of both troduction of the servo-electric Carbon monoxide diesel engines equipped with expected to cause a signifi- starter and alternator. The re- system or electric power steer- our injection systems have cant drop in the particulate 1 sult is a system capable of ing(EPS).Hydraulics have been 3,0 contributed to a significant re- emissions of diesel-powered converting energy in both di- fully dispensed with. When duction in the fuel consumption vehicles. rections. The ISG (photo 2) compared with hydraulic steer- 2,0 of car fleets. Beginning in 2003, reduction facilitates a smooth and quiet 3 ing systems, the fuel savings Series production of the Bosch catalytic converters with selec- engine start. With its start-stop amount to 85%. Due to their 1,0 In addition, we continue to lambda sensor started in 1976 tive catalytic reduction (SCR) operation capabilities, it is high metal content which in- develop our components and (photo 1). To facilitate com- are expected to enter the mar- ideally suited to low-emission duced. Today, Bosch spark cludes some 98% of steel and 0 systems with a view to reducing pliance with the stringent ex- ket. We have developed the re- plugs (photo 3) represent an aluminum, almost all products g/km weight and noise emissions. haust emission standards duction agent metering system essential system component, can be recycled up to 95%. 0 0,18 0,35 0,5 0,97 anticipated at the time, we required for these catalytic con- and contribute greatly not only This means that the majority Nitrous oxides and hydrocarbons Improved exhaust continued its development. The verters. Through the precisely to thrifty, clean and efficient of the company’s products treatment methods signal from the lambda sensor measured addition of a urea- combustion but also to the already achieve compliance 1992 Euro I facilitates the precise adap- water solution, SCR-type cat- reliable functioning of engine with the stipulations of the 1996 Euro II We are developing exhaust tation of exhaust gas recircu- alytic converters reduce nitrous and catalytic converter. EU Auto Directive for 2015. 2000 Euro III treatment concepts for both lation, charge-air pressure oxide emissions by up to 90%. It requires that the recycling 2005 Euro IV gasoline and diesel direct- and injection timing to the re- ratio for old cars must rise from injection systems. spective operating situation the current 75% to 95%. 2 38 39 Products Nachhaltigkeit

Automation Technology and Packaging Technology

High honors from the Bosch Rexroth AG Fluid power assists in The economical operation of Therefore, the Packaging Wind turbine generator Federal Minister of coastal protection solar collectors depends on Technology division is work- equipped by the Environment In 80 countries around the the construction and quality ing on new technologies for Bosch Rexroth AG world, the company is the only The multipurpose motor vessel of reflective panels. Bosch packaging foodstuffs and The Lohr plant of Bosch supplier providing all types of “Neuwerk” of the Federal Rexroth AG supplies the digital pharmaceutical products with Rexroth AG was the industrial motion and control Institute of Hydraulic Engineer- linear-motion drives and guides the least possible expense in 2000th enterprise to earn devices for the automation of ing is equipped with hydraulic used in the manufacture of terms of energy and materials, certification in accor- industry and manufacturing, systems made by Bosch these high-precision compo- and without impeding quality dance with the Eco-Audit and for mobile applications. Rexroth AG. Besides the nents. And finally, control units and shelf life. As a case in Directive (EMAS). At a typical applications such as from Bosch Rexroth ensure point, thermoforming technol- press conference held “Thinking in terms of circula- powering and controlling crane that the solar collectors in- ogy is used for packaging by the German Chamber tion” best characterizes the and hatches, main applications stalled at solar farms always yoghurt products. Plunger and of Industry and Trade, approach taken in manufactur- for the fluid-power equipment “show their good side”. compressed air transform flat the Federal Minister of ing and throughout the entire are the control and operation plastic films into cups that are the Environment offered product lifecycle. Cast-iron of an oil separation system Environmental protection then filled and sealed in sterile Product protection com- his congratulations. components–most of them used to combat accidental oil through Bosch packaging conditions. prises the core compe- coming from the foundry in spills. technology tence in packaging tech- Lohr on the Main river–are To make cup production as nology. Foodstuffs lose machined and appropriately Clean electrical energy In the developing countries eco-friendly as possible, ther- quality through contact finished to assume their place with components made by of the Third World, 25% of all moforming is subject to on- with oxygen. Inert-gas in machines, facilities, or vehi- Bosch Rexroth AG foodstuffs are lost due to going improvement. Employing packaging or evacuation cles in the form of valves, spoilage. The most common innovative processes, we facilitates the reduction pumps, and hydraulic cylinders. In 2003, the total output of reasons are faulty packaging were able to reduce the thick- of residual oxygen to less At the end of their product all wind-powered generation or poor logistics. Good pack- ness of plastic films by approx. than 2%. Packaged cof- lifecycle, the composition of systems is anticipated to be aging–implemented with only 25%–and yet, the cup stabili- fee is but one example. the majority of products made around 10,000 megawatts. the necessary minimum of ty and degree of product pro- by Bosch Rexroth facilitates The products by Bosch materials–protects the prod- tection remained the same as high-quality recycling. This ap- Rexroth AG employed in this uct against spoilage and low- before. proach is also evident when field encompass transmissions, quality wastage. recycling production waste. cylinders, and all hydraulics. The collaboration of the Pack- Compact planetary gears pro- For reasons of economy and aging Technology division As an example, every year vide the rotational speed re- ecology, packaging expenses with several universities con- since 1996, several thousand quired to drive the power gen- must be kept as low as tributes to the development tons of recycled casting sand erator. The efficiency of the possible. of additional methods that are from the foundry have been systems is optimized through environmentally acceptable. used in cement manufacture. the control of gondola and ro- For example, one of the current tor blades, positioning them projects concerns itself with at the best angle relative to the subject of “Integrated En- prevailing winds. vironmental Protection in the Packaging Industry”.

40 41 Products keit

In the development of Durability in the best power tools, we not only Power Tools, Thermotechnology, Bosch tradition is the consider recyclability Household Appliances hallmark of the SDS-plus but also focus on de- S4 impact drill. Harder signing products provid- and sharper than ever be- ing a long service life. fore, a new tungsten-car- bide tipped drill bit and new head geometry com- bine to provide longest service life even in granite and reinforced concrete.

Durability–It’s the agenda “Green” heating BSH Bosch and Siemens Recycling-compatible The Thermotechnology household appliances product design Since 1999, the solar division collected sever- As described elsewhere in this The new Hydro-Power gas-fired team has been working al awards in 1999. In Environmental Report, all lo- water heater is not an “always- Over the life on a household All household appliances fea- on Bosch solar systems. Poland, the Cerastar by cations of the Power Tools di- on” appliance–and that’s a appliance, more than 90% of ture low consumption, long Solar-powered hot-water Junkers was awarded vision contribute to making good thing! This world-first in environmental burdens are service life, and maximum re- generation reduces the the “Golden Plumber”, products and packaging even the division needs no pilot based on the use of water, en- cyclability. Internal guidelines energy bill of a household while capturing the “Gold more environment-friendly un- light and no additional sources ergy, and laundry detergents. preclude the use of hazardous by up to 60%. Some Medal” in the Czech der the auspices of the SUN21 of energy to ignite the burner. As early as 1996, Bosch materials. We employ the high-performance solar Republic. In the United program, which also includes Siemens Hausgeräte GmbH tools of product-environment collectors feature envi- Kingdom, the Worcester optimization with respect to Instead, the flow of water dri- (BSH) was a signatory to the observation and correlation ronment-friendly and plant won third place in durability. ves the turbine of a hydrody- unilateral commitment to the with environmental perfor- highly efficient “sunse- the“Manufacturer of the namic generator. The electrical reduction of energy consump- mance indicators to define lect” coating. By its Year” competition, and When it comes to packaging, energy thus produced is used tion by washing machines, energy and water use, noise second year of opera- France presented the we are always searching for al- to ignite the burner. The Hydro- undertaken by the German emissions, recycling ratio, tion, a system of this Egalis gas-fired boiler ternatives providing more envi- Power appliance consumes up household appliances industry. materials utilization, and targets type will have saved with the “Decibel d’Or” ronmental compatibility, which to 25% less gas than a con- BSH-made washing machines for improvement. As a result, more energy than went in recognition of its we then test in the immediate ventional gas-fired water utilize electronic control units 98% of the materials used in into its manufacture. silent operation. proximity of the end user. heater. and an automatic water level our washing machines are adjustment system to select the recyclable. In 1998, the prod- www.bosch.de/junkers For example, we offered un- With its Cerapur Kamin prod- most economical wash pro- uct-environment observation packaged impact power drills uct, Bosch Thermotechnology gram, reducing the number of method used by BSH received for sale in a German home introduced the first-ever rinse cycles wherever possible. an award at the competition improvement store as part of a calorific-value appliance for all of the Federal Association of With a toaster and coffee test. To make up for the ab- types of chimneys, including No CFCs in refrigeration German Industry. Our household appli- maker, BSH participat- sence of packaging materials, those in older buildings. This appliances ances set new standards ed in a German study we provided information about innovation boasts minimum In 2000, the environmental as far back as 1951, and aiming at recycling opti- environmental protection, and gas consumption and lowest In 1988, BSH was the first report published by BSH was the “Neuzeit I” (“modern mization sponsored by referred would-be customers emission readings. Calorific- manufacturer of household ap- judged to be the best in its age”) food processor, the Federal Ministry of to cloth shopping bags that value appliances, such as gas- pliances to accomplish a 50% industry. featuring enameled mix- Research and Education. we provided at the counter. fired burners and boilers, reduction of CFCs. Since 1993, ing bowl and blender, The resulting products However, this offer was flatly re- utilize the largest part of ex- BSH has fully converted to the www.ranking-umweltberichte.de was no exception. It will are the TAT12 series jected by browsing customers. haust heat for heating pur- use of eco-friendly hydro- be available as a spe- toaster and TKA30 cof- poses. Even more savings can carbons in refrigeration appli- cial edition on the occa- fee maker – for both As a result, we shall continue be generated through the com- ances. Instead of containing sion of the fiftieth an- products, the conse- selling our power tools in carry bined use of Junkers solar CFCs or HFCs, appliances niversary. quential cost at the end cases made of recycled plas- power systems and gas-fired feature insulation materials of their service life is a tic– at least for the near future. water heaters like the Cerastar and refrigeration circuits con- virtual zero. Tried-and-true practices or Cerapur products. In this taining pure hydrocarbons. notwithstanding, we strive for way, the generation of hot wa- They neither damage the ozone eco-friendly packaging that us- ter consumes only up to 60% layer nor contribute to the es as little material as possible. of the energy previously used greenhouse effect. 42 for this purpose. 42 43 keit

A plant points the way Involvement in Associations In September 2000, and and Institutions with the motto “Diversity Instead of Simple-mind- edness”, residents of Eisenach, Germany par- ticipated in a demon- stration against right- wing extremist violence. They were joined by 70 trainees and their plant manager from our Eisenach location. Also, actions such as discus- sions and poster dis- plays denouncing hostil- ity to foreigners were started inside the plant.

subject of environmental pro- Project groups have been Our Belgian plant in Tienen is a Clean air is the maxim for Installation, Specification, Within the framework of tection. In cooperation with working on issues like “Climatic member of the AGORIA multi- the Thermotechnology divi- Innovation, and Artistic the “econsense” forum, the institution “Whitehall’s Protection and Sustainability” sector industrial federation. sion at the Worcester plant Execution. The competition we aim to provide food Environment”, our locations in since 2000. As a regular feature of this in the UK. It started the also addressed gas fitters for thought, facilitate the the United Kingdom regularly network, the companies of the “Environment 2000” initiative and heating engineers. early recognition of organize events for motorists However, our dialog partners metalworking industry meet together with environmental trends, and participate in wanting to test the emissions in public debate are not limited several times each year with foundation “National Trust”, the design and imple- of their vehicles. Bosch is to dignitaries of politics and automakers from the Flemish one of the largest charitable mentation of options for providing the required equip- society. In Stuttgart, for exam- part of Belgium. Among the organizations in Europe. solutions–at both the ment in all over the country. ple, our training officers get variety of subjects discussed national and international together with teachers and are current amendments Environmental prizes were level. The motto “Thinking, commu- officers of the education to environmental legislation. awarded in the categories of nicating, acting” is the catch- authorities to coordinate meas- phrase of our involvement ures aimed at preparing with “econsense” in Germany. grammar-school graduates Supporting charitable for vocational training. projects by making mu- www.econsense.de sic–true to its philosophy, With an open mind for sug- Also in Stuttgart, we have the Bosch Orchestra gestions and impulses, we With Bosch as one of the been the corporate sponsor from Stuttgart presents also nurture close contact founding members, this forum of the Baden-Wuerttemberg charitable concerts at with associations, authorities was started in the summer of branch of the scientific-tech- Bosch locations. The and the public. 2000. This “think tank” for nological competition entitled funds collected on the German industry, based on an “Jugend forscht” (youth in occasion of a concert in “Are You Doing Your Bit?” is initiative by the Federal As- research) for more than 16 Bari, Italy were donated the core message of a cam- sociation of German Industry years. to the association for the paign in the UK designed to in Berlin, is supported by 23 support of paraplegics sensitize the public on the member companies. founded by former Formu- la One racing driver Clay Regazzoni. 44 45 Epilog

Foundation “Remem- Over the years, we have One of these customers is Especially when it comes to In the years that lie ahead, and Management speakers brance, Responsibility always endeavored to lay the Littlewoods, the British mail- environmental protection, we in the spirit of our commit- from various locations and Future” foundation for future-compati- order chain. As part of a are aware of the problems ment to man and the environ- ble development at all of our social audit, representatives of associated with operating a ment, we shall continue to At our locations in Ger- European locations. that company inspected our large number of locations. ensure that our thoughts and many, our social respon- Leinfelden plant in Germany. Something that goes without actions are guided by finding sibility also encompass- The positive feedback we They not only found that our saying in one country may well the required balance between es the issue of slave receive from our customers working conditions are excel- be perceived as unusual in economic, ecological, and laborers and forced la- proves to us that we have lent but also lauded our social another. In this context, our social aspects–for the bene- borers in the National succeeded in full or in part engagement, our interest in endeavor to accommodate fit of our own generation Socialist State. The in many places. employee wellness, and the our customers’ legitimate and that of future generations Robert Bosch GmbH is high level of occupational demands for “just-in-time” to come. one of the 17 founding safety we maintain. Welcome delivery from local production members of the Founda- as they are, these findings imposes a special challenge tion Initiative of German encourage us to continue our on the work we do. Industry. Within the scope relevant efforts at all locations. of attendant obligations of conscience and soli- darity, we have also urged our suppliers to render contributions.

46 47 Nachhaltigkeit

Milestones

If you require detailed 1973 Within the scope of guidelines formulated by the Bosch Board of Management, People, Environment, Products information or reports Environmental Protection becomes a permanent component of corporate policy on specific subjects, please fill out the en- closed card, and mail to the address below. You may also wish 1974 The motto “Safe, Clean, Economical” is introduced as a corporate vision to send an e-mail to: in the “3-S Program” ralph.ruhrmann@ de.bosch.com

1988 First-ever supply and disposal facility is commissioned in Stuttgart-Feuerbach

1995 Introduction of environmental management system at all manufacturing locations is decided

1997 Series-production start of Common Rail high-pressure direct-injection system for diesel engines, and of VP44 high-pressure diesel injection pump

2000 Jointly with our customers we enter a new dimension of environment-compatible product engineering, initiated by EU Directive 2000/53/EC (“End-of life vehicles”)

In the event that the reply card is missing please contact: 2001 Management systems for quality, occupational safety, fire and environmental protection are merged to form an integrated management system Robert Bosch GmbH Z4U P.O. Box 10 60 50 D-70049 Stuttgart Germany

48 49 Company

Bosch Group Europe – Overview of Manufacturinng Locations Manufacturing locations in Germany of Robert Bosch GmbH, with subsidiaries and consolidated holding companies. Country Int’l Manufacturing locations Major products Employees* Accident frequency* Electricity* Nat. gas + fuel oil + Water Effluent discharge* Waste* CO2 Emissions* Additional information plate per 100,000 h worked MWh district heating* MWh consumption* m3 m3 t t on individual locations Austria A Hallein Diesel injection systems 720 0.64 8,982 2,685 11,548 11,548 576 496 can be found on the Internet at Belgium B Tienen Wiper systems 1,550 0.80 29,077 30,977 80,823 61,924 1,963 5,728 www.bosch.com, or may be taken from the Switzerland CH Derendingen, Solothurn, St. Niklaus, Steg Power tools and accessories 1,630 0.85 36,188 9,655 843,300 844,263 6,707 1,273 pamphlet entitled “Bosch today”, and Czech Republic CZ Budweis, Jihlawa, Roznov Diesel injection systems, fuel pumps and in-tank units, 6,350 1.29 69,918 21,566 119,155 145,404 7,247 1,366 from the Annual Report locking systems In addition, our environ- Germany D see insert at left Products of all business sectors 61,000 0.35 1,170,685 737,871 3,577,589 3,200,933 81,296 119,135 mental officers in Europe will gladly assist you. Spain E Alcalá de Henares, Aranjuez, Buelna, Castellet, Starters and alternators, components for braking as well as gasoline 5,090 0.72 97,604 28,856 254,913 211,285 10,071 6,776 They are listed by coun- La Carolina, Lliçá, Madrid, Pamplona, Treto injection and ignition systems, electronic control units, small motors, try and name on the Corporate headquarters at wiper systems, fuel filters, valves, injection moldings and metal castings, next page. near Stuttgart display systems, signaling devices *Due to prevailing varia- France F Angers, Beauvais, Drancy, Levier, Mondeville, Components for braking systems, diesel and gasoline injection systems, 6,740 1.65 162,043 64,663 2,000,340 1,974,346 20,850 12,682 tions in geographical Moulins, Pont de l'Arche, Rodez, Saint-Thégonnec, climate control systems, electronic control units, gas-fired boilers, location, manufacturing Vénissieux heating/hot-water boilers depth/quantities, and Ansbach München product types, direct Augsfeld Murrhardt United Kingdom GB Cardiff, Clay Cross, Stowmarket, Worcester Alternators, gardening tools and lawnmowers, 2,580 0.68 32,166 14,488 104,369 99,201 4,512 2,679 comparisons between Bad Neustadt Nauen gas-fired boilers and heating/hot-water boilers locations are neither Bamberg Nürnberg possible nor practical. Berlin Ottobrunn Hungary H Hatvan, Kecskemét Electronic control units, Compact Disc drives 1,240 0.47 4,768 4,170 14,477 12,505 402 771 Bietigheim Oberramstadt All indicators published Blaichach Plochingen Italy I Bari, Crema, Offanengo Braking systems, diesel injection systems, 2,400 1.26 45,821 9,699 169,294 166,977 11,693 1,869 in this report refer to Bremen Ravensburg vacuum pumps the year 2001. Bretten Regensburg They do not include Bühl Reutlingen Netherlands NL Breda, Tilburg, Weert Power tools, packaging machines, 1,030 0.52 22,081 10,789 116,466 91,951 2,399 1,506 information concerning Crailsheim Rommelsbach variable automatic transmissions Bosch Rexroth AG, Dillingen Rutesheim BSH Bosch und Siemens Eisenach Salzgitter Portugal P Abrantes, Aveiro, Braga, Tondela, Vila Real Components for braking systems, car radios, 3,500 1.53 29,111 12,892 220,726 215,424 7,054 2,384 Hausgeräte GmbH, and Elchingen Schwäbisch Gmünd Compact Disc drives, antennas, locking systems ZF Lenksysteme GmbH. Erbach Schweinfurt At variance with the Fellbach Sebnitz Poland PL Twardogóra Components for braking systems 540 0.10 6,732 3,416 9,660 9,660 2,716 632 information provided in Giengen Stuttgart-Feuerbach the 1998 Environmental Göttingen Traunreut Russian Federation RUS Engels Spark plugs, 1,640 0.18 15,474 18,630 142,348 136,209 11,676 3,445 Report, the domestic Gronau Viersen components for gasoline injection systems manufacturing plants Hannover Volkach at the Backnang, Hildesheim Waiblingen Turkey TR Bursa, Manisa Components for diesel injection systems and braking systems, 3,440 0.44 62,064 28,756 613,268 611,586 6,650 6,410 Brotterode, Frankfurt, Homburg Wernau gas-fired boilers and hot-water appliances Offenburg, and Horb Witten Radeberg locations no Immenstadt Wuppertal Manufacturing locations in Europe, total 99,450 1,792,713 999,113 8,278,276 7,793,216 175,811 167,151 longer belong to the Kusterdingen Bosch Group. Leinfelden-Echterdingen Leonberg Lohr This table provides an overview of essential indicators for energy consumption and Metzingen material streams of European manufacturing locations. Detailed data is available upon request. Carbon dioxide emissions were derived from the consumption of natural gas and fuel oil at individual locations.

U4 U5 U6 Environmental Officers in Europe

Country Companies Name/e-mail Contact phone The list contains the con- tacts at major manufac- A Hallein [email protected] +43 (6245) 79 23 49 turing locations as well B Tienen [email protected] +32 (16) 80 08 30 as environmental coor- CH Solothurn, Derendingen [email protected] +41 (32) 6 86 35 55 dinators at central points CZ Jihlava [email protected] +420 (66) 7 5812 70 of the organization. CZ Budweis [email protected] +420 (38) 770 40 89 D Ansbach [email protected] +49 (981) 54 3970 Feel free to e-mail D Bamberg [email protected] +49 (951) 18125 63 ralph.ruhrmann@de. D Blaichach/Immenstadt [email protected] +49 (8323) 20 3777 bosch.com for e-mail D Bühl [email protected] +49 (7223) 8216 95 addresses or phone con- D Eisenach [email protected] +49 (3691) 6413 33 tacts of environmental D Feuerbach [email protected] +49 (711) 8114 48 99 officers at unlisted loca- D Hildesheim [email protected] +49 (5121) 49 34 26 tions. D Homburg [email protected] +49 (6841) 18 23 05 D Leinfelden-Echterd. [email protected] +49 (711) 7 58 23 91 You will find additional D Nürnberg [email protected] +49 (911) 6 65 22 54 Internet addresses on D Reutlingen [email protected] +49 (7121) 35 23 75 page U2 of the front D Salzgitter [email protected] +49 (5341) 28 62 31 foldout. D Waiblingen [email protected] +49 (7151) 5 03 22 01 D Waiblingen [email protected] +49 (7151) 14 23 93 D Wernau [email protected] +49 (7153) 30 65 62 D Wuppertal [email protected] +49 (202) 4 667194 E Treto [email protected] +34 (942) 62 95 89 F Rodez [email protected] +33 (5) 65 6775 69 F Mondeville [email protected] +33 (2) 3170 4016 GB Cardiff [email protected] +44 (1443) 2212 95 GB Worcester, Clay Cross [email protected] +44 (1905) 75 46 24 H Kecskemét [email protected] +36 (76) 5118 42 H Hatvan [email protected] +36 (37) 54 9116 I Bari [email protected] +39 (80) 5 36 93 03 NL Tilburg [email protected] +31 (13) 4 64 04 45 P Braga, Vila Real [email protected] +351 (253) 60 62 40 P Aveiro [email protected] +351 (234) 9153 68 PL Twardogóra [email protected] +48 (71) 3 99 90 95 RUS Engels [email protected] +7 (84511) 2 9617 TR Bursa [email protected] +90 (224) 219 24 07

Environmental coordinators at central points

D Bosch Group [email protected] +49 (711) 8 11 68 94 D Blaupunkt GmbH [email protected] +49 (5121) 49 46 23 D Bosch Rexroth AG [email protected] +49 (9352) 18 3157 D Bosch Siemens [email protected] +49 (89) 45 90 2195 Robert Bosch GmbH Hausgeräte GmbH Z4U D ZF Lenksysteme GmbH [email protected] +49 (7171) 3123 24 P.O. Box 10 60 50 F Locations in France [email protected] +33 (1) 401076 48 D-70049 Stuttgart F Locations producing [email protected] +33 (1) 43115318 Germany brake system Phone +49 711 811-68 94 components Fax +49 711 811-70 83

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