2017
ASIA PACIFIC REGION INFRASTRUCTURE REPORT
2017 INFRASTRUCTURE REPORT | I Beijing Seoul Penglai
Chengdu Shanghai
Shenzhen Hong Kong
Bangkok Manila
ABOUT ASIAN SKY GROUP ASIAN SKY GROUP (ASG), headquartered in Hong Kong and with offices throughout Asia, has assembled the most experienced aviation team in the Asia Pacific region to provide a wide range of independent services for both fixed and rotary-wing aircraft. ASG also provides access to a significant customer base around the world with the help of its exclusive partners.
ASG provides its clients with the following business aviation services: Sales & Acquisitions | Market Research and Consulting | Operational Oversight | Luxury Charter Services
The acclaimed Asian Sky Fleet Reports are produced by ASG’s market research and consulting team, in collaboration with Asian Sky Media — a branch of ASG focusing on media and publications.
Asian Sky Media has a growing portfolio of business aviation reports designed to provide valuable information to readers for a better understanding of the market. Included in the portfolio is the Asia Pacific Fleet Reports for both civil helicopters and business jets, and the Africa Business Jet Fleet Report for a breakdown of fleet within respective countries.
Asian Sky Quarterly provides a reader-friendly look at market dynamics within the pre-owned markets of civil helicopters and business jets. ASG’s latest reports include the Asia Pacific Business Jet Charter Report, Asia Pacific Training Report and the Asia Pacific Infrastructure Report focusing on respective industry segments showcasing the current status and challenges of the industry.
DISCLAIMER The information contained in this report is provided free of charge for reference only. While such information was compiled using the best available data as of July 2017, ASG makes no warranties, either expressed or implied, concerning the accuracy, completeness, reliability, or suitability of such information. ASG is not responsible for, and expressly disclaims any and all liability for damages of any kind, either direct or indirect, arising out of use, reference to, or reliance on any information contained within this report.
CONTRIBUTION Asian Sky Group would like to acknowledge the gracious contributions made by numerous organizations, including OEMs, FBOs, authorized service centers, MRO service providers, aviation authorities and AsBAA in providing data for this report.
Should you wish to reproduce or distribute any portion of this report, in part or in full, you may do so by mentioning the source as: “Asian Sky Group, a Hong Kong-based business aviation consulting group”.
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CONTACT Suite 3905, Far East Finance Centre, 16 Harcourt Road, Admiralty, Hong Kong Telephone +852 2235 9222 | Facsimile +852 2528 2766 www.asianskygroup.com CONTENTS
02 PUBLISHER’S NOTE 03 EXECUTIVE SUMMARY 04 INFRASTRUCTURE OVERVIEW 08 FACTORS IMPACTING INFRASTRUCTURE: DAVID BEST 10 INTERVIEW: JOHN RIGGIR, JET AVIATION 13 FBO OVERVIEW 16 INTERVIEW: MADONNA FUNG, HKBAC 19 MRO OVERVIEW 24 INTERVIEW: BRUCE WATSON, METROJET 27 CUSTOMER SERVICE NETWORKS - BUSINESS JETS 34 INTERVIEW: SIMON WAYNE, BOMBARDIER BUSINESS AIRCRAFT 46 INTERVIEW: SYLVIA ZHANG, FASTRANSIT 48 CUSTOMER SERVICE NETWORKS - HELICOPTERS COUNTRY PROFILE: JAPAN 58 FOR OTHER COUNTRY PROFILES VISIT: WWW.ASIANSKYMEDIA.COM 65 AVIATION SERVICE PROVIDERS DIRECTORY PAGE
2017 INFRASTRUCTURE REPORT | 1 PUBLISHER’S NOTE
An important element of a healthy, sustainable business and general aviation (BGA) industry is the required infrastructure to support it. While the term “infrastructure” can encompass several different services, this report focuses on the three most significant components impacting the BGA industry: airport capacity, fixed-base operations (FBOs) and maintenance, repair, and overhaul facilities (MROs).
In the US, airports dedicated to BGA activity and the FBOs and MROs that support it are in abundance: 2,069 airports (with runways longer than 5,000ft), 3,384 FBOs and approximately 2,500 MROs. To put that in context, for every six business jets there is a BGA airport, for every five an MRO facility and for every four an FBO. These are envy inducing ratios, making the US market the standard bearer for the industry worldwide.
In Asia Pacific – the region this report covers – we can only look at the US numbers and hope (pray?) for that kind of future. At the end of 2016 the Asia Pacific business jet fleet stood at 1,155 jets, yet despite the size of the fleet and the vastness of the region (almost five times the size of the US), there were a mere 80 MROs and 61 FBOs; equal to only 15 business jets per MRO and 19 per FBO. A significant imbalance one could say.
At first glance the situation with overall airport capacity appears positive. The Asia Pacific region boasts 1,017 airports with paved runways of 5,000ft or longer, but these are rarely if ever dedicated BGA airports, and usually aren’t even designed with the idea of serving the business aviation community at all.
Rather they are huge, international “ports of entry” with the sole purpose to serve commercial carriers and the millions of passengers passing through their terminals. Therefore, our industry faces a different challenge with airports and that’s one of “access”; access to and from airports (slots), and access to space when we get there (parking bays).
Over the next 20 years, commercial passenger traffic in the Asia Pacific region is forecast to increase by 1.8 billion, which is the same amount for the rest of the world combined. More passengers mean more aircraft which mean more movements and less access – slots and parking – for business aviation. Within the next two years alone Beijing, Manila and Singapore will reach runway capacity. Hong Kong is already over capacity. Terminals are no better, with eight of the top 11 airports in Asia already classified as “full”.
Unfortunately, from a capacity perspective there does not appear to be light at the end of the tunnel, at least for now. Yet, while capacity constraints will only get worse before they get better, there are positive takeaways regarding Asia Pacific’s existing FBO and MRO landscape.
Asia Pacific offers some extremely competent MRO service centers, providing everything from basic line maintenance to painting and interior work to significant heavy maintenance capabilities. These facilities include OEM factory owned service centers, large independent multi- country and multi-product authorized service providers, and smaller single country dedicated operations. Asia Pacific also offers business aviation users a number of first class FBO operations to choose from that often outshine their western counterparts in terms of both scale and service.
This report will provide ASG’s usual comprehensive detail cataloguing the ownership, operations and capabilities of those MRO/FBO facilities – for business jets, turboprops and helicopters – while delving into the specific benefits, issues and challenges faced by each of the countries in our region (Please visit the recently launched www.asianskymedia.com for specific country profile reports).
One final note of thanks to our contributors, who are among the foremost regional experts and operators in the industry: David Best and John Riggir of Jet Aviation, Madonna Fung of the HKBAC, Bruce Watson of Metrojet, Simon Wayne of Bombardier, and Sylvia Zhang of Fastransit.
We hope you find this new report useful. We face significant issues and challenges that as an industry we will have to come together and tackle in order to continue the growth trajectory of the Asia-Pacific BGA market.
Sincerely, Jeffrey C. Lowe Managing Director, Asian Sky Group
2 | 2017 INFRASTRUCTURE REPORT EXECUTIVE SUMMARY
• There are 1,017 airports in the Asia-Pacific region, including registries for Indonesia, Thailand, and other countries. This partly airports with paved runways of 5,000ft or greater length. accounts for why both OEMs and large independent MROs are Those airports have a total of 62 FBOs serving the region’s clustering in Singapore, where one facility and operation can hold growing number of business jets and 206 MRO facilities for double digit country approvals and achieve economies of scale. fixed-wing and helicopter maintenance, operated by 189 FBO • Textron Aviation has the largest service center coverage, with and MRO companies. one factory-owned MRO and 15 authorized facilities, matched • Hong Kong faces the most severe over-capacity issue in the by Embraer with 16 authorized service centers. Bombardier also region. With 130 business jets based in the city and an influx of has significant service center coverage in terms of facilities, with traffic from around the world, the international hub is underserved two factory-owned service centers and nine authorized service/ with only one airport, one FBO, four fixed-wing MROs, one piston warranty centers, followed by Gulfstream with one factory helicopter MRO and limited parking capacity. 1 service center and six authorized facilities, and Dassault Falcon with six authorized service centers. • Australia is the most-developed country in terms of infrastructure, reflecting a market that more closely identifies with the US and • Helicopter manufacturer Airbus Helicopters has the most Europe, rather than that of the Asia Pacific, with its 249 airports, extensive coverage in the region, with eight factory-owned 19 FBOs, 34 helicopter MROs and 14 fixed-wing MROs. MROs and 10 authorized service centers. Leonardo has a strong presence, as well, with two factory-owned MROs and 16 • Singapore’s Seletar Airport is primarily dedicated to business and authorized facilities. This is just ahead of Bell Helicopter with general aviation, adjacent to the Seletar Aerospace Park — home one factory-owned MRO and 14 authorized facilities. Sikorsky to both OEM factory-owned service centers from the likes of Rolls has one factory-owned MRO, with five authorized facilities. Royce, Bombardier and Textron, as well as major independent MROs like Hawker Pacific and Jet Aviation with multiple OEM • Jet Aviation (Gulfstream and Bombardier authorized service service center authorizations and numerous country approvals. centers), Hawker Pacific (Falcon, Embraer, Textron Aviation Seletar Airport handles the city-state’s fleet of 59 business jets, and Bell Helicopters authorized service centers) and ExecuJet as well as the increasing number that flock to the area to use its (Bombrdier and Embraer authorized service centers) are the MRO and FBO facilities, while Singapore’s Changi Airport handles largest multi-location and multi-product independent MROs in commercial traffic. the region .
• Singapore and Australia are also unique in that they are the • Following Australia, China has the second most FBOs of any only countries where significant heavy maintenance facilities country in the region with eight, primarily located in major cities can be found. Hong Kong was historically a center for heavy like Beijing, Shanghai and Shenzhen. maintenance, but has lost the hangar space needed to perform • Indonesia (Halim - Jakarta), Thailand (Don Muang - Bangkok) heavy checks as the cost of parking has skyrocketed. and Malaysia (Subang – Kuala Lumpur) are other country- • China does not yet have the institutional capability to perform specific examples of secondary airports in major cities that cater heavy checks with consistency, and suffers from tax issues on to business jets and helicopters, where the primary airports have parts importation. Yet, it is still expected to grow as an MRO an excess of commercial traffic. center, as its installed fleet ages and capability improves. China • On-site customs, immigration and quarantine (CIQ) is a service currently features a number of developing MRO service centers, that not all FBOs offer. When available, CIQ allows for business jet including factory-owned MROs from Gulfstream in Beijing and passengers to get through security and customs in an expedited Bombardier in Tianjin, while Hawker Pacific Shanghai provides way — outside of the main, international passenger terminal. In authorized service center work for Falcon and Cessna aircraft. Asia, onsite CIQ can be found at 41 FBOs. • Overall, the Asia-Pacific region has 21 factory-owned service • Hawker Pacific, Deer Jet and ExecuJet are the largest FBO centers and 93 authorized service centers. A unique feature of providers in the region. the MRO market in Asia Pacific is the number of country aviation authority approvals needed to service or provide maintenance on • In terms of passenger traffic, Beijing Capital International, an aircraft registered there or in popular offshore jurisdictions. In Haneda International in Tokyo, Hong Kong International and the US and Europe, it is either FAA or EASA, but in Asia Pacific there Shanghai Pudong airports are among the top regional airports are 16 regulatory approvals, with some of the most common being exceeding passenger traffic and runway capacity. Hong Kong or China “B” registry, Australia’s CASA and specific
1 The lack of parking also impacts MRO capability, limiting providers to line maintenance activity and restricting their ability to perform crucial heavy maintenance checks and other work. 2 Jet Aviation is owned by General Dynamics, the owner of Gulfstream, but operates as an independent MRO network.
2017 INFRASTRUCTURE REPORT | 3 INFRASTRUCTURE OVERVIEW
3
Airports1: 1,017 NEPAL FBOs: 62 Business Jet MRO Facilities2: 80 108 2 16 6 Turboprop and Piston MRO Facilities: 43 Helicopter MRO Facilities: 117 INDIA
(Only facilities in operation are included in this map.)
6
SRI LANKA
Number of Airports1
Number of FBOs
Number of Fixed-wing MROs
Number of Helicopter MROs
1 In this report, airports are defined as paved runways of 5,000ft or greater length. 2 Includes an estimate of MRO facilities with ACJ and BBJ capabilities. INFRASTRUCTURE OVERVIEW
17 1 3 2 78 5 7 13
SOUTH KOREA JAPAN 11 213 8 28 22
15 2 3 1 BANGLADESH CHINA
TAIWAN 1 29 1 1 1 4 1
BHUTAN MYANMAR 5 HONG KONG 1 1 0 1
LAOS MACAU 22 40 1 2 4
VIETNAM THAILAND 44 0 3
5 OTHER ISLANDS
CAMBODIA 37 4 4 6
PHILIPPINES
2 4 9 6 24 5 5 4
SINGAPORE MALAYSIA
20
70 3 1 2 PAPUA NEW GUINEA
INDONESIA
249 19 14 34
AUSTRALIA
16 5 6 12
NEW ZEALAND
2017 INFRASTRUCTURE REPORT | 5 INFRASTRUCTURE OVERVIEW
AIRPORT CAPACITY BY COUNTRY Ratio of commercial traffic to airports ('000,000)
61.3 15.1
22.4 SOUTH KOREA JAPAN
CHINA 705.2 HONG KONG 2.0 1.7 NEPAL BHUTAN 1.6 21.6 MYANMAR 66.3 19.0 TAIWAN 35.8 INDIA MACAU 14.0 THAILAND 14.4 CAMBODIA VIETNAM 9.8 5.5 24.0 SRI LANKA MALAYSIA PHILIPPINES 587.0 SINGAPORE* 1.1
INDONESIA 0.5
PAPUA NEW GUINEA * The ratio considers only Singapore's Changi Airport. Seletar Airport is dedicated to general aviation.
6.1 AUSTRALIA AIRPORT CAPACITY OF ASIAN HUBS
Capacity limit reached already or very soon Capacity limit reached in 5 years
Passenger Traffics Airports Aircraft Movements
Beijing Capital 6.0
Tokyo Haneda NEW ZEALAND Hong Kong International
Shanghai Pudong
Singapore Changi Below Average Over Capacity
Guangzhou Baiyun
Jakarta International
Bangkok International
Incheon International
Kuala Lumpur International
New Delhi International
6 | 2017 INFRASTRUCTURE REPORT INFRASTRUCTURE OVERVIEW
BUSINESS JET INFRASTRUCTURE CAPABILITY Ratio of business jets to airports, FBOs and MROs
140 FBO Shortage 100
80
2 Hong Kong India
60
40 Singapore China Thailand South Korea
3 Japan Macau 20 New Zealand Number of business jets / FBOs Philippines Taiwan Indonesia USA Australia MRO Shortage Malaysia 0 10 20 30 40 50 60
Number of business jets / MROs1
Note: The circle represents the ratio of number of business jets to airports, which means the average number of business jets each airport currently handles. Larger circles indicate airports working over capacity. 1 The number of business jets each MRO facility currently handles. Countries closer to the right of the chart are dealing with a lack of facilities. 2 The number of business jets each FBO facility currently handles. Countries closer to the top of the chart are dealing with a lack of facilities. 3 The only business jet MRO facility in Macau is not in operation currently.
HELICOPTER MRO CAPACITY - TURBINE ONLY Number of Helicopters and OEM Authorizations
Surplus authorized MRO capability Adequate authorized MRO capability Insufficient authorized MRO capability
900
Australia 800
700 Japan
600
China 500 New Zealand
400 Number of Helicopters Number
300 India South Korea Indonesia 200 Malaysia
Philippines 100 Thailand Hong Taiwan Singapore Kong Macau 0 2 4 6 8 10 12 14 16 Number of OEM Authorizations
2017 INFRASTRUCTURE REPORT | 7 FACTORS IMPACTING INFRASTRUCTURE
Contributed by Aviation Consultant, David Best
ccording to the IATA, “the complex problem of traffic peaking at airports has been the subject of increasing concern for airlines and airport operators around the world.” With passenger A traffic expected to double over the next 20 years, the issue of aviation infrastructure has been forced into the spotlight. As aviation infrastructure already struggles to handle the increasing demand, the challenge now is to identify the weak points and move forward productively.
Infrastructure in Asia Pacific
Within the Asia Pacific region we have some great facilities where International airports with slot restrictions and high demand on investment has been made or is growing, but in many cases the airport capacity fill this space too, however both sides do not fit infrastructure demands and expertise are focused around growing together. As you look across the world, many major international capacity for the needs of commercial aviation traffic growth. airports have capable business jet infrastructure but the beneficial Dedicated facilities like Seletar in Singapore and Subang in Malaysia investments in the industry have come at secondary airports located are seeing investment in MRO and FBO facilities in a hub-like basis, near business centers. A few examples are Teterboro in New Jersey, while others are focusing on commercial needs. The commercial Farnborough in London and Le Bourget in Paris. aviation demand growth in Asia has been a huge challenge for airports and freeing up space for business aviation has mostly taken Physically there is no space to build expansive business aviation second place. infrastructure with access flexibility at major international airports, but clients need access to these airports, making secondary The issue with infrastructure is that it is demand push and not pull. By airfield development a key need to improve capacity and facilities building great hangars and facilities you will not necessarily get traffic for this industry. We cannot wait for the demand to arrive, but the to come. People own business jets because they want convenience, developments must be relevant to the industry and therefore located privacy and a business tool. That demand therefore usually migrates near business hubs. towards major cities.
8 | 2017 INFRASTRUCTURE REPORT FACTORS IMPACTING INFRASTRUCTURE
Industry Challenges Comparing More Developed Markets
The industry has had a difficult few years regarding depreciation of Asia Pacific does have unique challenges and is more akin to Europe aircraft and demand for new jets. This makes developing markets, than US. In the US, the FBO mostly provides the infrastructure on like Asia, attractive. As an OEM, however, to access a market you long leases with agreed rights to provide fuel on an airport (not need to be able to provide effective services and support to your unlike Hong Kong). The investment payback is therefore secured in clients, but setting up an expensive support system in advance of a the stable business at that airport over the life of the lease. The key viable fleet is very challenging. The large OEMs and manufacturers income streams are fuel and property from hangar and office rent. are mostly present in Asia now, but one of the unique challenges of this region is its vast geography and over 1,000 jets. This means In many cases in Europe, the FBO operates from a general aviation that infrastructure demands are focused around pockets of activity, area, terminal or leases a building or land from the airport (like with some congested and over-supplied key locations where Singapore). This model does not give you the surety of business everyone competes. However, the market beyond these hubs often that some of the US-type businesses have and therefore the does not have viable support when an aircraft has technical issues infrastructure investment is less easily measured at inception. or cannot provide appropriate hangarage with experienced handlers when they are away from these main areas. The US and Europe have a longer history of business jet use and have more mature system to support a larger fleet. One of the unique challenges within Asia, however, is the size of aircraft and Issues and Opportunities the way the fleet has ‘arrived’ as opposed to ‘evolved’. Many US An expanding business jet market is usually focused around locations have grown up over time, getting larger and making main cities in the region. Looking around the main finance and changes in their business, unlike within Asia, where the arrival of commerce centers, a very mixed scenario can be found. There many ultra-long range jets, to be based at a few key locations, has are a lot of issues and opportunities in these markets. By way driven a set of unique infrastructure demands. of investment, a few of the main cities can be looked at as examples. Hong Kong has a professional, purpose-built FBO and MRO facility, but struggles with capacity in a very busy airport. The market for business jets grew way beyond the strategic capacity intent and it has been a difficult logistical airport for business and general aviation for several years, given the great growth both commercially and business jet wise. There is no easy solution in Hong Kong beyond seeking parking at receiver airports. Shanghai has had good investment from its FBO and has developed new infrastructure. Singapore focuses its business and general aviation at Seletar Airport, where great facilities and provisions of OEMs and other MROs exists. However, the need to discourage business jets from Singapore’s Changi Airport leaves operators of larger jets having to make fuel stops, Future Expectations due to runway length at Seletar, in addition to several jets unable to get hangarage because of the need to industrialize the land. In Asia, proper solutions need to be found at the key international cities. Hong Kong, Beijing, Jakarta, Singapore and many others all have business aviation solutions — some better than others, but roll forward 20 years and the region currently does not have the infrastructure to cope with future demand. As an industry, it is incumbent on us, through bodies like the Asian Business Aviation Association (AsBAA), to engage with the authorities and help them understand how business is evolving and help them with the challenges ahead. The economic benefit of business aviation is significant. Ensuring we help educate and contribute to long-term strategic infrastructure plans to support this industry is our responsibility.
2017 INFRASTRUCTURE REPORT | 9 INTERVIEW: JET AVIATION
GLOBAL BUSINESS AVIATION LEADER - JET AVIATION INTERVIEW WITH JOHN RIGGIR, VICE PRESIDENT & GENERAL MANAGER, SINGAPORE Interview by Litalia Yoakum
lobal business aviation leader Jet Aviation has been ensuring safety in the Asia-Pacific region for over two decades. With the region’s growing fleet and limited capacity, ASG spoke G with John Riggir to discuss his background, the difficulties in the region, and Jet Aviation’s greatest successes.
Tell me about your background in the industry.
I started my aviation career in general and business aviation in Seletar Airport. I joined Airclaims in 2001 and returned to Hawker the engineering design office and two years later transferred to Pacific in 2006, where in Senior Management I helped forge the aircraft maintenance, serving a five-year apprenticeship with a well- way in establishing premium business aviation services from new established operations company in New Zealand. In 1994, I moved infrastructure at Seletar Airport. In September 2014, I joined Jet to Singapore with my wife to work for Hawker Pacific to help with Aviation, based in Singapore, to be responsible as Vice President the establishment of their aircraft maintenance service business at Asia and General Manager Singapore operations.
10 | 2017 INFRASTRUCTURE REPORT INTERVIEW: JOHN RIGGIR, JET AVIATION
How is Jet Aviation catering to the growing regional fleet?
We are addressing the entire Asia-Pacific market with our refurbishment, modification, and upgrades (RMU) capabilities and carry registration approvals for 13 countries to address the Southeast Asia market, as well as the Federal Aviation Administration (FAA), European Aviation Safety Agency (EASA), China, India, Civil Aviation Safety Authority (CASA) Australia and all Bermuda and Cayman approvals. There are numerous aircraft in this market in need of RMU work, as the average age of aircraft stretches out. Aircraft are being operated longer due to the higher rate of changing ownership in the region, and this drives demand for what we see as a growing requirement going forward.
What services are offered at the service centers in the Asia Pacific?
Jet Aviation Hong Kong offers line maintenance, inspections and defect rectifications, as well as Aircraft on Ground (AOG) support, and has access to two ramps and hangars. The company holds Hong Kong Civil Aviation Department (CAD) maintenance repair station approval and an FAA repair station certificate #6JAY388B, and mainland China Joint Maintenance Management (JMM) approval for PRC-registered aircraft. In addition, it services aircraft registered in 11 other countries through Jet Aviation's maintenance approvals in Singapore, which include EASA #145.0461, Aruba DCA, How has the industry evolved throughout Australian CASA, Bermuda DCA, Cayman CAA, Indonesia DGAC, your career? Macau MAR-145, Malaysia DCA, Philippines ATO, Singapore CAAS and Thailand DOA. During my time in Asia, I have been very impressed by the substantial development of infrastructure and focus on support for We also have a 24/7 aircraft management and charter operation the business aviation industry in Singapore. Through long-term land in Hong Kong that currently manages more than 30 aircraft. Six of lease arrangements, and the willingness of the Singapore Economic these aircraft are G650s. Development Board to get behind innovation and promote growth with effective engagement and incentives, significant investment Our Macau facility is not yet operational, but our intention with opportunities in the industry have been made available. Training and this facility is to grow our capacity and capabilities to support development of a generation of new engineers has, in the last five our Hong Kong facility and ultimately address more maintenance years, become very effective; introducing engineering students to opportunities from within the North Asia market once these facilities our industry at early stages of their development and interest. We become available. are also now starting to see the emergence of smart technologies in the commercial management of our businesses. Although they are Jet Aviation Singapore provides scheduled and unscheduled measured for step-by-step progress to ensure the right technology is maintenance, aircraft repair, defect troubleshooting and used in this critically important area, they are driving better practices rectifications, and aircraft modifications. In addition, the company through project management and more customer engagement. offers interior refurbishment, avionics modification and exterior painting services. Jet Aviation Singapore holds repair station approvals from various countries, including FAA and EASA. It is a Factory Authorized Service Center and Warranty Repair Facility for the Gulfstream series, and a Boeing BBJ line maintenance station. It further supports Bombardier Challenger, Global and Learjet series aircraft. The company also offers FBO services in Singapore at Seletar and Changi International airports.
Lack of infrastructure is a big issue in business aviation. What is Jet Aviation doing to overcome this challenge?
We lacked the necessary hangar capacity to effectively deploy our services, so we built a new hangar in Singapore, adding 5,000
2017 INFRASTRUCTURE REPORT | 11 INTERVIEW: JET AVIATION
square meters in 2014. We also secured tenure of a new hangar What are a few of the milestones Jet Aviation in Macau that year, which will provide an additional 4,000 square has achieved since entering this region? meters in Q4 2017. And, of course, we are now building another new 3,850sqm hangar at Seletar Airport, to be completed in Q3 2017. Jet Aviation launched its MRO and FBO facility in Singapore at the Singapore Airshow 1996, and proudly celebrated 20 years of quality We are now building maintenance, AOG and FBO service provision in Singapore from its original platform last year. another new 3,850sqm The company was established at Seletar Airport as an Authorized hangar at Seletar Service Center (ASC) for Cessna Citation aircraft, gaining Gulfstream ASC status in late 1996 and Bombardier Service Center authorization Airport, to be complete for all product lines the following year. We have continued to expand and upgrade our facilities and services ever since.
in Q3 2017. Jet Aviation’s aircraft management and charter center in Hong Kong was officially founded on September 17, 2001, when we received We’ve had to develop synergies to better link and standardize our our Aircraft Operator’s Certificate. entire worldwide FBO network. Across regions we harmonized our systems using FBO1 to connect and manage our operations. We In 2006, FBO services in Singapore were extended to Changi also recently received registration to the IS-BAH™ (International International Airport. Two year later, in 2008, Jet Aviation expanded Standard for Business Aircraft Handling) across our entire FBO its footprint in Asia with the establishment of a maintenance facility network in EMEA and Asia, establishing consistent and well- in Hong Kong. controlled operational, safety management and quality systems, and processes into the Jet Aviation operations. In 2013, Jet Aviation formed a strategic alliance with the Air Transport Training College (ATTC) at Seletar Aerospace Park in Regarding personnel, we recognized that we needed to develop Singapore to build up a pool of local talent by providing on-the-job and retain a skilled workforce. To address this need, we focused training to engineers. on engaging a core group of experienced maintenance and interior specialists. In addition, we support Government and private A major milestone was realized in May 2014 when Jet Aviation initiatives in the development of industry apprenticeship schemes opened a new multi-million-dollar hangar facility adjacent to its and technical training institutes. existing location, effectively tripling its size to meet growing regional demand. The company further developed its cabin refurbishment What are some of the difficulties Jet Aviation business by adding a large interior shop and broadening its interior faces in this region? service offerings, while also introducing its new hangarage and parking services. Airports still don’t really accept or understand the importance of private jets to the region. They need to recognize the economic In addition to the above, we will continue executing our business value that the industry brings, including other tangible investment case, which underpins our investments to date, to expand our benefits the owners bring to cities and regions. operations and serve new markets where there is demand, ultimately aligning with and benefiting our group strategy and growth plans. We also don’t yet have one agreed standard set of regulations. A harmonized set of regulations for Asia and Pacific Airspace would www.jetaviation.com be much easier to work with.
12 | 2017 INFRASTRUCTURE REPORT FBO OVERVIEW
ixed-base operators (FBOs) are typically located at, or in vicinity to, an airport, with an operational objective of providing a hassle-free experience to business jet passengers at departure and arrival. F Common FBO services and facilities include an executive lounge and flight planning, as well as ground handling services, such as fuel arrangement, aircraft marshalling and permit applications.
NUMBER OF FBOs BY TOP OPERATORS
7 5 4 3 3 2
Hawker Pacific ExecuJet Deer Jet Asian Aerospace MJets Pearl Flight Centre
TOTAL NUMBER OF FBOs BY COUNTRY
19
8 5 5 5 4 4 3 2 2 1 1 1 1 1 India China Japan Macau Taiwan Thailand Australia Malaysia Myanmar Indonesia Singapore Hong Kong Philippines South Korea New Zealand New
2017 INFRASTRUCTURE REPORT | 13 FBO OVERVIEW
FBO’S FACILITIES AND SERVICES
In Operation
Under Construction
Shanghai 18 Seoul 50
Hangzhou 17 Kobe 30 Tianjin 20 Nagoya 27 Beijing 16 Shizuoka 28 Changsha 17 29 31 Shenzhen 19 Tokyo
Hong Kong 21
Xi’an 17
Macau 32 Guangzhou 15 Taoyuan 52 Taipei 51 Guilin 17 Nanning 17
Haikou 17 Clark 44 17 Sanya Manila 44 45
Cebu 44
New Delhi 22 23 Jakarta 25 26
Bali 24
Yangon 38
Darwin 11 Bangkok 53 Cairns 8
Perth 1 4 8 9 11
Kuala Lumpur 34 36 37 Brisbane 2 8
Johor Bahru 33 35 Gold Coast 12
Singapore 46 47 48 49 Sydney 6 8
Melbourne 3 6 7 9 10 14
Adelaide 5 13
Queenstown 43
Christchurch 41
Wellington 42
Auckland 39
Napier 40
14 | 2017 INFRASTRUCTURE REPORT FBO OVERVIEW
1 Under Construction 2 Fuel Arrangement Service Aircraft Aircraft On-Site VIP Aircraft Country FBO Name Airport ICAO Code Hangarage CIQ Lounges Handling Refueling 2 1 Airflite YPPH ● ● ● ● ● 2 Archerfield Jet Base YBAF ● ● ● ● 3 Ausjet Aviation YMEN ● ● ● ● ● 4 AvWest YPPH ● ● ● ● ● 5 Cobham YPAD ● ● ● ● 6 ExecuJet YMEN | YSSY ● ● ● ● ● 7 Executive Airlines YMEN ● ● ● ● ● Australia 8 Hawker Pacific YBBN | YBCS | YPPH |YSSY ● ● ● ● ● 9 Maxem Aviation YPPH ● ● ● ● ●
1 10 Melbourne Jet Base YMML 11 Pearl Flight Centre YPDN | YPPH ● ● ● ● ● 12 Platinum BAC YBCG ● ● ● ● 13 Rossair Charter YPAD ● ● ● ● 14 Shortstop Jet Charter YMEN ● ● ● ● ● 15 Baiyun Airport BAC1 ZGGG ● ● ●
16 Beijing Capital Jet ZBAA ● ● ● ● ZGHA1 | ZGKL1 | ZGNN | ZJHK | ZJSY 17 Deer Jet 1 ● ● ● ● China | ZSHC | ZLXY 18 Hawker Pacific ZSSS ● ● ● ● ● 19 Shenzhen Joyee ZGSZ ● ● ● 20 Tianjin Airport BAC ZBTJ ● ● ● ● 21 Hong Kong HKBAC VHHH ● ● ● ● ● 22 Bird ExecuJet VIDP ● ● ● ● ● India 23 MJets Indamer VIDP ● ● ● ● ● 24 ExecuJet WADD ● ● ● ● 25 Indonesia Travira Air WIHH ● ● ● 26 Wira WIHH ● ● ● ● 27 Chubu Centrair Airport BAC RJGG ● ● ● ● 28 Fuji Dream Aviation RJNS ● ● ● ●
29 Japan Haneda Airport BAC RJTT ● ● ● ● ● 30 HIRATAGAKUEN RJBE ● ● ● ● ● 31 Narita Airport BAC RJAA ● ● ● ● ● 32 Macau MBAC VMMC ● ● ● ● ● 33 Executive Jet WMKJ ● ● ● ● 34 Redland Aviation Services WMSA ● ● ● ● 35 Malaysia Senai Airport BAC WMKJ ● ● ● 36 SkyPark WMSA ● ● ● ● ● 37 Smooth Route WMSA ● ● ● ● 38 Myanmar MJets VYYY ● ● ● ● ● 39 Air Centre One NZAA ● ● ● ● ● 40 Air Napier NZNR ● ● ● 41 New Zealand Capital Jet Services NZCH ● ● ● ● 42 ExecuJet/Capital Jet Services NZWN ● ● ● ● ● 43 Queenstown Corporate Jet NZQN ● ● ● ● 44 Asian Aerospace BAC RPLC | RPLL | RPVM ● ● ● ● ● Philippines 45 INAEC RPLC | RPLL | RPVM ● ● ● ● ● 46 Bombardier Singapore WSSL ● ● ● ● 47 Hawker Pacific WSSL ● ● ● ● Singapore 48 Jet Aviation WSSL ● ● ● ● 49 Wings Over Asia WSSL ● ● ● ● 50 South Korea AVJET ASIA RKSS ● ● ● ● ● 51 EVA SKY JET CENTER RCSS ● ● ● ● Taiwan 52 Huan Yu VIP Terminal RCTP ● ● ● 53 Thailand MJets VTBD ● ● ● ● ●
2017 INFRASTRUCTURE REPORT | 15 IMPROVING BA/GA HONG KONG FLIGHTS THROUGH BETTER SLOT ARRANGEMENTS INTERVIEW WITH MADONNA FUNG, GENERAL MANAGER, HONG KONG BUSINESS AVIATION CENTRE Interview by Litalia Yoakum
With China being the locomotive of ommitted to safety, service and style, Hong Kong Business business aviation growth throughout Aviation Centre (HKBAC) is an executive aviation support facility the region in the coming decades and the emergence of numerous Chinese for business aircraft. Located in the aviation hub of Asia and C multinational companies, business operating around the clock, HKBAC is one of the most convenient arrival aviation generates genuine demand and departure points for destinations in Mainland China and beyond. for different aircraft types to achieve their business purposes. Together Deemed the ‘Best Asian FBO’ by Professional Pilot’s PRASE Survey for with the Belt and Road initiative ten consecutive years, General Manager Madonna Fung helped ASG launched by the Chinese government understand the company’s success and the region’s need for better in 2015, HKBAC anticipates a positive infrastructure. and steady growth with sustainable development opportunity in the region.
What services does HKBAC provide? 2) Passenger and crew services (on-site customs and immigration, landing permit application, runway slot coordination, executive HKBAC’s executive terminal, designated apron and the three hangar lounges, security services, baggage services, VIP catering services, complexes (accommodating 13 aircraft) are designed and built to dishwashing, crew rest facilities and conference facilities) and, the highest international standards. Inside these facilities, 140 plus staff work tirelessly to ensure a comprehensive, flexible and safe 3) Concierge services (limousine service and cross-boundary car service to customers, including: rental, hotel reservation, 24-hour surveillance camera system & security program, handicap accessible facilities available, foreign 1) Aircraft technical services (aircraft handling, refuelling, line exchange arrangement service, china visa arrangement, city tour maintenance, potable water service, lavatory service, aircraft hangarage, ground power unit, aircraft cleaning, air conditioning unit, guidance and parcel arrangement service). nitrogen and oxygen service),
16 | 2017 INFRASTRUCTURE REPORT INTERVIEW: MADONNA FUNG, HKBAC
What factors can be attributed to HKBAC consistently being awarded ‘Best Asian FBO’?
One essential factor is our valuable human asset. Without “CAN-DO” team spirit, HKBAC would not be recognized as ‘BEST FBO’. Our staff members are dedicated to serve our mission and to be “Committed to Safety, Service and Style”. These three factors contributed to the award and have ensured a high service standard consistently during the past 19 years.
Beside the human asset and 3S concept, HKBAC’s executive terminal, designated apron and three hangar complexes fulfil customers’ needs. Ever-upgrading amenities such as the special pilot lounge and other resting facilities are offered to crew members and passengers as a result of customer survey findings regional and international industrial professionals to cater to the and feedback. HKBAC’s engagement with its stakeholders and ever-growing needs and demands of business aviation. customers is one of the secrets to customer service, which always addresses needs before they become apparent. Besides aviation-related organizations, HKBAC has laid grounds to nurture new talents and refine the existing training program in HKBAC through cooperating with the Hong Kong Productivity Which partnerships enable HKBAC to continue providing award-winning service? In terms of internal operations, HKBAC communicates regularly and The fruitful exchanges works closely with the Hong Kong Civil Aviation Department (CAD) and the Airport Authority Hong Kong (AA), particularly for policy between HKBAC, AA, formulation related to the development of business aviation, to ensure that Hong Kong may maintain and strengthen its position as and CAD have brought an international and regional aviation hub. HKBAC cooperates with four professional MRO companies, which provide technical support on the increase in the to various aircraft types. number of business As for external associations, HKBAC is one of nine Platinum members of the Asian Business Aviation Association (AsBAA). We aviation/general aviation participate and receive the latest developments of the industry from night slots to seven.
2017 INFRASTRUCTURE REPORT | 17 INTERVIEW: MADONNA FUNG, HKBAC
Council (HKPC) and Hong Kong Institute of Vocational Education (IVE). HKBAC have worked closely with HKPC to find areas of improvement and that includes refining the training process, for example, together we have introduced the towing simulator to ensure our staff-in-training may receive adequate practice and hence, improve the service and operation quality and efficiency. As for IVE, we have co-organized a summer internship program with their Tsing Yi, Hong Kong campus to attract interested and talented youth into the business aviation industry, and we are happy to say that there are former interns that are currently working for us now.
How does Hong Kong’s business aviation infrastructure compare to the rest of the region?
In terms of infrastructure, we are the first in the region to have a customs, immigration and quarantine (CIQ) integrated executive lounge and its own underground fuel hydrant system. Having a CIQ integrated executive lounge means that all CIQ and security procedures can be completed a speedy way. Moreover, as our facilities and apron are located separately from the commercial terminal, passengers can enjoy a hassle-free and private environment before departure or after arrival.
Also, our very own fuel hydrant system at the apron ensures that we are able respond to fuelling service requests in a timely and What can the industry expect from HKBAC efficient manner. in the next few years?
The future for HKBAC will be service optimization and increased What does Hong Kong need to do to improve cooperation with our regional neighbours and friends. the business aviation industry? In terms of the services provided, a new operation system, Mobile HKBAC have and will continue to work with the CAD and the AA to Operation System (MOS), will be introduced to replace the current overcome the limits and break new grounds in the field of business one. The self-developed system is moulded to the unique service aviation, this can be witnessed through the steady improvements nature of business aviation, with the specific aim to: regarding runway and parking slots at HKIA.
1. Enhance customer service experience Last year, with the support of the AA, HKBAC has significantly increased our parking capacity through parking re-configuration on 2. Improve operational efficiency the apron and the Northern Apron Extension project. And recently, 3. Maintain a competitive advantage the fruitful exchanges between HKBAC, AA, and CAD have brought on the increase in the number of business aviation/general aviation This system offers a one-stop solution, allowing aircraft operators or night slots to seven, in total, and enabled the Gulfstream 650 to fly its representative to place handling and service requests on a single during night slots. platform. Once the service request is carried out by our operations team, a real-time completion status will be sent to our customers Other than expanding upon the runway, parking capacity, and and their mobile devices and our dedicated staff may bring a tablet flexibility, we believe the aviation industry would also benefit in two to them to complete the transaction. Hence, saving time and adding areas: a storage for aircraft parts in Hong Kong to allow for a timelier convenience to our customers and allowing us to know patterns maintenance service and the injection of new talent in the industry. and needs of our customers so that we may further improve the key service areas for them. The storage would especially be beneficial for our industry because we are visited by a great variety of aircraft from all over the world and, In addition to the MOS system, HKBAC aims to maintain its with a good storage unit, aircraft maintenance can be completed in competitiveness by participating in FBO developments in China. the shortest possible time. We aim to work with different China FBOs and governmental organizations to establish a wider FBO network and industrial Moreover, as we work relentlessly to provide the best service to our exchange which will pave way for more possibilities and benefits to customers, we hope in the long-run to inspire and nurture youth in the aviation industry in the Asia Pacific region. Hong Kong to become all-rounded individuals who may contribute to the business aviation industry and extend our aviation dream. www.hkbac.com
18 | 2017 INFRASTRUCTURE REPORT MRO OVERVIEW
aintenance, Repair and Overhaul (MRO) services were established to secure the proper working and safety of aircraft; they can be carried out as a preventive measure before the emergence of M troubles, or as a troubleshooting for existing problems. MRO is generally broken down into two main categories: line maintenance and base maintenance.
MRO FACILITIES BY COUNTRY - TOP MRO SERVICE PROVIDERS - BUSINESS JETS BUSINESS JETS
23 Country Approvals Country Coverage
14 18 14 13 12 8 7 6 5 5 7 4 4 3 3 4 1 1 1 2 3 1 India China Japan Taiwan STAECO Metrojet Thailand Australia ExecuJet Malaysia Indonesia Singapore Hong Kong Philippines Jet Aviation Jet South Korea New Zealand New Hawker Pacific Hawker
MRO FACILITIES BY COUNTRY - TOP MRO SERVICE PROVIDERS - HELICOPTERS HELICOPTERS
34 Facility Sites Country Coverage
8 8 22 5 13 4 12 3 3 6 6 6 2 4 4 3 1 2 2 1 1 1 India China Japan Airbus Pacific Macau Taiwan Hawker Hawker Heliflite Thailand Australia Malaysia Indonesia Singapore Aero Asahi Aero Hong Kong Philippines Helicopters South Korea New Zealand New Other Islands
2017 INFRASTRUCTURE REPORT | 19 MRO OVERVIEW
ASIA PACIFIC MRO NETWORKS - FIXED-WING
J T/P J AMECO CAFUC CASL Beijing Airlines Cessna-Avic Aircraft HAECO Boeing Shanghai China Eastern Jet Aviation Bombardier Tianjin China Flight GA Metrojet China Eastern Dingshi GA J China Flight GA Deer Jet Air Asia China Southern Hubei Sky-Blue EVA SKY JET CENTER Deer Jet H&P GA Mandarin Airlines Dingshi GA Jiutian Flight Academy ExecuJet Haite Shandong Hairuo GA J T/P GAMECO Korean Air Air Asia Gulfstream Beijing T/P HAECO IACF of Hanseo Hawker Pacific Young Air Tech HNA Aviation Technik Metrojet SMECO JAPAN SOUTH KOREA STAECO CHINA J/T/P STARCO JAMCO J T/P Japcon Airworks Airworks MJ Jet Center ExecuJet Atherton Engineering Okayama Air Indamer Aviation Deccan Charters Taj Air TAIWAN HONG KONG INDIA J J Asian Aerospace MJets Lufthansa Technik THAILAND Metrojet T/P MJets T/P Royal Airport Services Hawker Pacific
PHILIPPINES J MALAYSIA ExecuJet Hawker Pacific SINGAPORE J Sepang Engineering Bombardier Singapore Smooth Route Cessna Singapore T/P Hawker Pacific J/ T/P Jet Aviation CTRM Aviation INDONESIA WJA Aviation Hawker Pacific Nextant Singapore SIA Engineering ST Aerospace T/P J Cessna Singapore AUSTRALIA Airflite Hawker Pacific J: Business Jet Airwork Group MAJ Aviation AMSA T/P: Turboprop/Piston Wings Over Asia ExecuJet Hawker Pacific Qantas T/P J Airflite Air Gold Coast Air New Zealand Executive Airlines ExecuJet Hawker Pacific Hamilton Aero Marker Aviation T/P Premiair Aviation Flightline Aviation Steven Hegarty Southair
NEW ZEALAND
20 | 2017 INFRASTRUCTURE REPORT MRO OVERVIEW
ASIA PACIFIC TOP MRO SERVICE PROVIDERS - BUSINESS JETS
Number of Country Locations
Number of Facility Sites
8 7 6 5 4 3 2 1 0 Airflite Airworks Bombardier Deer Jet Execujet Hawker Jet Metrojet MJets STAECO Pacific Aviation
Facility Country Approval / Aircraft Model Facility Country Approval / Aircraft Model
Airflite: AU | BD | BM | EASA | FAA | ID Jet Aviation: AU | BM | CA | CN | EASA | FAA | HK | IM |IN | KY | MY | SG | TH | TW Bombardier Challenger, Global Embraer Phenom 100 Airbus ACJ Series Textron Citation, Hawker Boeing BBJ Series Bombardier Learjet, Challenger, Global Dassault Falcon 900/7X Airworks: AE | EASA | IN | KY | NZ Gulfstream All Gulfstream models up to G650 Airbus ACJ320 Boeing BBJ Series Metrojet: BM | CA | CN | FAA | HK | IM | KY | Bombardier Learjet, Challenger, Global MO | PH | SM | TH | TW Dassault Falcon 900 Embraer Phenom, Legacy, Lineage Boeing BBJ Series Gulfstream GV/IV/200/550 Bombardier Challenger 604/605/850, Global Textron Citation, Hawker Embraer Legacy 600/650, Lineage 1000 Gulfstream All Gulfstream models up to G650 Bombardier: AE | AU | BM | CA | CN | EASA | FAA | GG | HK | IM | IN | KY | MY | PH | PK | QA | SG | SM | TW MJets: FAA | TH
Bombardier All Bombardier models up to Global 6000 Airbus ACJ Series Boeing BBJ Series Deer Jet: BM | CN | HK| IM | MO Bombardier Challenger 604/605, Global Dassault Falcon 900, Falcon 2000 Airbus ACJ319/320 Embraer Legacy 600/650 Boeing BBJ Gulfstream All Gulfstream models up to G650 Bombardier Challenger 604 Textron Citation, Hawker Dassault Falcon 900/7X Gulfstream All Gulfstream models up to G650 STAECO: CN | EASA | FAA | HK | IM | KY | MO Textron Hawker Airbus ACJ319/320/321 ExecuJet: AU | BM | CN | FAA| HK | ID | IM | IN | Boeing BBJ Series KY | MO | MY | NZ | PH Bombardier CRJ200, Challenger 604/605, Bombardier Learjet, Challenger, Global Global Express XRS Dassault Falcon 20/50/900/7X/8X Embraer Legacy 600/650, Lineage 1000 Embraer Phenom, Legacy, Lineage Gulfstream G200/350/450/500/550 Gulfstream All Gulfstream models up to G650 Textron Citation, Hawker COUNTRY ABBREVIATION Hawker Pacific: AU | BM | CN | EASA | FAA | ID | AE UAE IM Isle of Man PK Pakistan IM | IN | KY | MO | MY | NZ | PG | AU Australia IN India QA Qatar PH |SG | TH | TW | VN BM Bermuda KY Cayman Islands SG Singapore CA Canada MO Macau SM San Marino Bombardier Challenger 604/605, Global CN China MY Malaysia TH Thailand Dassault All Falcon models up to 8X GG Guernsey NZ New Zealand TW Taiwan Embraer Phenom, Legacy, Lineage HK Hong Kong PG Papua New Guinea VN Vietnam Textron Citation, Hawker ID Indonesia PH Philippines
2017 INFRASTRUCTURE REPORT | 21 MRO OVERVIEW
ASIA PACIFIC MRO NETWORKS - HELICOPTERS
Aerochine Aviation Skytech Engineering AVIC Changhe Avion Pacific Beijing Capital Helicopters Champion Heli Tech Air Asia Chongqing GA COHC GAMEC General Dynamic Aero Tech (GDAT) Korean Air Hafei Aircraft Maintenacnec UI Helicopter Jiangxi Changhe AgustaWestland Jielian Aircraft Maintenance Kingwing GA Sichuan Dachuan GA Suilian Heli GA Xilin Fengteng GA JAPAN
CHINA SOUTH KOREA Aero Asahi
Airworks Airbus Japan Deccan Charters JAMCO Indocopters Nakanihon Air Oss Air NIPPI Subaru TAIWAN INDIA MACAU
Airbus Thailand SFS Airbus Philippines THAILAND Asian Aerospace INAEC Royal Star
PHILIPPINES AgustaWestland Malaysia Airbus Malaysia MALAYSIA MyCopter SINGAPORE Airbus Southeast Asia Bell Asia Composite Technology Hawker Pacific ST Aerospace Airbus Indonesia INDONESIA ST Aero Engineering PT Kalimasada Pusaka
AgustaWestland Australia Airbus NZ Airbus Australia Airwork Group HNZ Eagle Copters Oceania Aviation AUSTRALIA Hawker Pacific Heliflite Heliwest Services Sikorsky Helitech
NEW ZEALAND
22 | 2017 INFRASTRUCTURE REPORT MRO OVERVIEW
ASIA PACIFIC TOP MRO SERVICE PROVIDERS - HELICOPTERS
Number of Country Locations
Number of Facility Sites
8 7 6 5 4 3 2 1 0 Aero Asahi Air Asia Airbus Hawker Heliflite JAMCO Nakanihon Sikorsky Subaru UI Helicopters Pacific Air Helitech Helicopter
Facility Aircraft Model Facility Aircraft Model
Aero Asahi: Nakanihon Air:
Bell 206, 412, 430 Airbus H135 Kawasaki BK117 Bell 206, 407, 412, 427, 429, 430 Leonardo AW109, AW139 Leonardo AW109, AW139 MD MD900 Sikorsky S76, S92 Sikorsky Helitech:
Air Asia: Bell 205, 206, 212, 214, 407, 412 Sikorsky S76, S92 Bell 204, 205, 206, 212, 412 MD MD500, MD600, MD900 Subaru: Airbus Helicopters: Bell 204, 205, 206A/B/L, 212, 412 Airbus All Airbus models up to H225 Leonardo AB/AW 139
Hawker Pacific: UI Helicopter: Bell 204, 205, 206, 212, 230, 407, 412, 427, 429 Bell 205, 206, 212, 230, 407, 412, 429 Leonardo AW119, AW139 Heliflite: Sikorsky S76, S92
Leonardo AW109 Series, AW119 Koala, AB/AW139 Robinson R66, R44, R22
JAMCO:
Airbus H135/215, AS365/565, BO105 Sikorsky S76, S92
2017 INFRASTRUCTURE REPORT | 23 LEADING BUSINESS JET SERVICES IN ASIA INTERVIEW WITH BRUCE WATSON, CHIEF OPERATING OFFICER, METROJET
Interview by Litalia Yoakum
elebrating its 20th year of service in 2017, business jet operator and maintenance provider Metrojet has showed immense growth. The Hong Kong-based company has several aircraft MRO facilities across Cthe region and continues to prosper. With a recently-awarded International Standard for Business Aircraft Operation (IS-BAO) Stage 3 certification, Metrojet is committed to world-class safety standards and understands the importance and necessity for aircraft infrastructure, as Metrojet Chief Operating Officer, Bruce Watson explained.
24 | 2017 INFRASTRUCTURE REPORT INTERVIEW: BRUCE WATSON, METROJET
However, infrastructure growth can have extensive time scales to implement and significant investment costs to justify, so progress rarely keeps pace with demand.
Most countries in Asia face a similar macro environment; however, challenges can be very localized in nature therefore differ from country to country. As an example, Hong Kong has one of the dominant centers of commerce in the region and considerable business aviation demand, but the aviation infrastructure can no longer support that demand and there are no domestic alternatives. On the other hand, China has recognized the strategic need for business and general aviation and is challenged to develop the infrastructure fast enough to keep pace. Two very different challenges for such close neighbors.
Over the long term, I am confident the business aviation industry Metrojet provides will develop and flourish like that of the US and Europe. We can see successful growth ventures in the MRO business in Singapore that aircraft management, show development in this sector can work.
charter, and aircraft What can be done to overcome this challenge? maintenance services We need to stay closely coordinated with a consistent message, common voice and not let the competitive nature of our sector all under one roof. undermine the big picture progress. We need to ensure government, legislators and the public understand the direct benefit our industry has on economies and commercial development, let alone the direct high skill jobs created and supply chain value it can drive. AsBAA is working hard to achieve this in the region and they need all our What services does Metrojet provide? support to be successful.
Metrojet provides aircraft management, charter, and aircraft maintenance services all under one roof. We have an MRO facility How is Metrojet dealing with this challenge based in Hong Kong, Zhuhai (China), Clark (the Philippines), and of insufficient infrastructure? Mumbai (India), with dedicated certification/qualifications at each facility and OEM approvals that include Gulfstream, Bombardier, 2017 is Metrojet’s 20th year anniversary; being the first business Embraer and Rolls Royce. aviation company in Hong Kong, Metrojet has seen a lot throughout the past 20 years. We have experienced the rapid growth in China and the acute drop when the economy slowed. We have also seen What is the general outlook of business gradual development of the industry in neighboring Southeast Asian aviation in the Asia Pacific region? countries. Nevertheless, we strongly believe the long-term future is in Asia, and therefore we have invested in establishing our own MRO Though there are operational challenges with slot restrictions facilities in Zhuhai, Clark, and Mumbai – places that are strategically in various countries across this region, the growth potential of located to service the projected growth in China and Southeast Asia. business aviation in this part of the world remains strong. It had previously been projected that there will be 1,700 business jets coming to Asia in the next 10 years. This figure perhaps is now unlikely with the current challenges, but this shows the potential that still exists. 2017 is Metrojet’s
How does the region fare in terms of 20th year anniversary; infrastructure? being the first business Business aviation is still in its infancy for many countries in Asia, so it is expected that the infrastructure will need to be built to cater for aviation company in this growing sector. Hong Kong. Many Asian countries are keen to see the growth in business aviation and recognize its value to business and commerce.
2017 INFRASTRUCTURE REPORT | 25 INTERVIEW: BRUCE WATSON, METROJET
What is the company doing to deal with the shortage of aviation personnel in the region? Over 20 years we have
Training is of utmost importance to counter the shortage of talent. built a strong brand and We bring in subject matter experts from across the globe to build our capabilities and train our people and invest heavily to send our local reputation and we will talent abroad to be trained. We have developed and implemented a robust human resources platform and have been awarded two Gold continue to develop. and two Bronze awards at the Human Resources Innovation Awards 2016 in recognition of the efforts in HR Strategic Plan, Retention Strategy, Employee Engagement and Talent Management.
Nevertheless, it is true that this area is persistently challenging to What does the future hold for Metrojet over keep ahead of the curve and we continue to work on sustainable the next few years? solutions to address it. I would like to see true collaboration within the industry, possibly in the form of an academy, to develop local We are optimistic about the future of business aviation in Asia and talent focused specifically towards the business aviation sector. we are here for the long run to service our clients across aircraft management, charter and maintenance sectors. Over 20 years we have built a strong brand and reputation and we will continue What are some of the partnerships that to develop despite the challenge of lack of infrastructure that we contribute to Metrojet’s success? currently face. As a member of the Kadoorie group, we are aligned with the family motto of “Adhere and Prosper”. Metrojet is thankful for all the partnerships that we have established, be it joint ventures or partnerships with OEMs to offer dedicated www.metrojet.com services to our clients. For example, the trust from OEMs that have granted Metrojet the permit to be an authorized service facility is a very strong recognition of their confidence in our brand and in what we do, which all leads to the success of Metrojet.
26 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS
2017 INFRASTRUCTURE REPORT | 27 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
AIRBUS
Authorized Service Facility
Spare Logistic Center
Third Party Service Center
Shenyang 11
Shanghai 10
Jinan 9 Nagoya 17 Beijing 2 3 4 Tokyo 18 Guangzhou 7
Hong Kong 13 14
Haikou 8 Xiamen 12 Chengdu 5 6 Taipei 27
Taoyuan 28 Tainan 26
15 16 Mumbai Manila 22
Bangkok 29 Sepang 19
Singapore 23 24 25
Brisbane 1
Auckland 20
Hamilton 21
28 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - BUSINESS JETS
COUNTRY ABBREVIATION
AU Australia ID Indonesia KR South Korea MY Malaysia SG Singapore ● Line Maintenance BM Bermuda IN India KY Cayman Islands NZ New Zealand TH Thailand ● Base Maintenance CN China JP Japan MN Mongolia PH Philippines TW Taiwan ● HK Hong Kong KH Cambodia MO Macau QA Qatar Line and Base Maintenance Country approvals do not indicate capability to service all aircraft models.
Country City Name Country Approval ACJ318 ACJ319 ACJ320 ACJ321
1 Australia Brisbane AMSA AU ● ●
2 Beijing AMECO CN ● ● ● ●
3 Beijing Beijing Support Service Centre
4 Beijing Deer Jet CN ● ●
5 Chengdu AMECO CN ● ● ● ●
6 Chengdu SMECO CN | FAA | JP | TH ●
7 China Guangzhou GAMECO CN ● ● ● ●
8 Haikou HNA Aviation Technik CN ● ● ●
9 Jinan STAECO CN | EASA | FAA ● ● ●
AU | BM | CN | EASA | FAA 10 Shanghai STARCO ● ● ● | HK | IN | JP | MO
11 Shenyang China Southern CN ● ● ● ●
AU | BM | CN | EASA | FAA | HK 12 Xiamen HAECO Xiamen ● ● ● ● | ID | JP | KH | MY | SG | TH BM | CN | EASA | FAA | HK 13 Hong Kong CASL ● ● | KR | MN | MO | TW Hong Kong 14 Hong Kong HAECO EASA | FAA | HK ● ●
15 Mumbai Airworks IN ● India 16 Mumbai Indamer Aviation IN ●
17 Nagoya MJ Jet Center ● Japan 18 Tokyo MJ Jet Center ●
19 Malaysia Sepang Sepang Engineering EASA | IN | MY ● ● ● ●
20 Auckland Air New Zealand NZ ● New Zealand 21 Hamilton Hamilton Aero MY | NZ | PH ●
22 Philippines Manila Lufthansa Technik Philippines AU | KR | PH | QA | TH ● ●
23 Singapore Jet Aviation BM | FAA | HK | KY | SG ● ● ● ●
24 Singapore Singapore SIA Engineering AU | BM | IN ● ●
25 Singapore ST Aerospace AU | BM | IN ● ●
BM | CN | FAA | ID | JP | KR 26 Tainan Air Asia ● ● ● ● | PH | TH | TW
27 Taiwan Taipei EVA SKY JET CENTER CN | TW ● ●
28 Taoyuan Mandarin Airlines CN | EASA | FAA | SG | TW ● ● ●
29 Thailand Bangkok MJets FAA | TH ● ● ● ●
2017 INFRASTRUCTURE REPORT | 29 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
BOEING
Authorized Service Facility
OEM Owned Facility
Spare Logistic Center
Third Party Service Center
Chengdu 9
Haikou 10
Beijing 4 5 6 7 8
Jinan 11
Hong Kong 15 16 17
Shanghai 12 13
Xiamen 14
Taoyuan 26 Mumbai 18 19 Tainan 25
Bangkok 27
Sepang 20
Singapore 22 23 24
Sydney 3
Brisbane 1 2
Auckland 21
30 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - BUSINESS JETS
COUNTRY ABBREVIATION
AU Australia ID Indonesia KR South Korea MY Malaysia TW Taiwan BM Bermuda IM Isle of Man KY Cayman Islands NZ New Zealand UA Ukraine ● Line Maintenance CA Canada IN India MN Mongolia PH Philippines ● Base Maintenance CN China JP Japan MO Macau SG Singapore ● Line and Base Maintenance HK Hong Kong KH Cambodia MV Maldives TH Thailand Country approvals do not indicate capability to service all aircraft models.
Country City Name Country Approval BBJ BBJ2 BBJ3
1 Brisbane AMSA AU ●
2 Australia Brisbane Airwork Group EASA | NZ ●
Quantas Engineering and 3 Sydney AU | EASA | FAA Maintenance ● ●
4 Beijing AMECO CN ● ● ●
5 Beijing STAECO CN | HK | MO ●
6 Beijing Beijing Airlines CN ●
7 Beijing Boeing China Service Center
8 Beijing Deer Jet CN ●
9 China Chengdu SMECO CN ●
10 Haikou HNA Aviation Technik CN ● ● ●
11 Jinan STAECO CN | EASA | FAA ● ● ●
AU | BM | CN | EASA | FAA 12 Shanghai STARCO | HK | IN | JP | MO ● ● ● BM | CN | EASA | FAA | KR 13 Shanghai Boeing Shanghai (JV) | MV | TH | UA ● ● AU | BM | CN | EASA | FAA | HK 14 Xiamen HAECO Xiamen | ID | JP | KH |MY | SG | TH ● ● ● BM | CN | EASA | FAA | HK | 15 Hong Kong CASL KR | MN | MO | TW ● ● ●
16 Hong Kong Hong Kong HAECO EASA | FAA | HK ● ●
17 Hong Kong Metrojet CA | CN | HK | IM | MO ● ● ●
18 Mumbai Airworks IN ● India 19 Mumbai Indamer Aviation IN ●
20 Malaysia Sepang Sepang Engineering MY ● ● ●
New 21 Auckland Air New Zealand NZ Zealand ●
22 Singapore Jet Aviation BM | FAA | HK | KY | SG ● ● ●
23 Singapore Singapore SIA Engineering AU | BM | IN ● ●
24 Singapore ST Aerospace AU | BM | IN ● ●
BM | CN | FAA | ID | JP | KR 25 Tainan Air Asia |PH | TH | TW ● ● ● Taiwan 26 Taoyuan Mandarin Airlines CN | EASA | FAA | SG | TW ● ● ●
27 Thailand Bangkok MJets FAA | TH ● ● ●
2017 INFRASTRUCTURE REPORT | 31 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
BOMBARDIER
Authorized Service Facility
OEM Owned Facility
Spare Logistic Center
Third Party Service Center Seoul 24
Shanghai 9 10 Sendai 19
Beijing 5 6 7
Tianjin 11 12
Jinan 8
Hong Kong 13 14
Ahmedabad 15 16 Clark 21 Mumbai 18
Chennai 17 Bangkok 25
Kuala Lumpur 20
Singapore 22 23
Sydney 4
Perth 2 3
Melbourne 1
32 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - BUSINESS JETS
COUNTRY ABBREVIATION
AE United Arab Emirates CN China IN India MY Malaysia SM San Marino ● Line Maintenance AU Australia GG Guernsey JP Japan PH Philippines TH Thailand BD Bangladesh HK Hong Kong KR South Korea PK Pakistan TW Taiwan ● Base Maintenance BM Bermuda ID Indonesia KY Cayman Islands QA Qatar ● Line and Base Maintenance CA Canada IM Isle of Man MO Macau SG Singapore Country approvals do not indicate capability to service all aircraft models.
Learjet Challenger Country City Name Country Approval 35/36/ 60/ 75 300/ 600/ 604/ 850 Global 40/45 60XR 350 601 605/650 1 Melbourne ExecuJet AU | BM | FAA ● ● ● ● ● ● ●
AU | BD | BM | 2 Perth Airflite EASA | FAA | ID ● ● ● ● ● Australia 3 Perth ExecuJet AU ● ● ● ● ●
4 Sydney ExecuJet AU | BM | FAA | ID ● ● ● ● ● ● ●
5 Beijing Beijing Airlines CN ● ●
6 Beijing STAECO CN | FAA | HK | IM | KY | MO ● ●
7 Beijing Deer Jet CN ●
8 Jinan STAECO CN | EASA | FAA ● ● China 9 Shanghai China Eastern CN ● ●
10 Shanghai Hawker Pacific BM | CN | FAA | KY | IM ● ●
Bombardier 11 Tianjin CN Tianjin ● ● ● ●
12 Tianjin ExecuJet Haite CN | FAA | HK | KY | MO ● ● ● ● ● ●
13 Hong Kong Jet Aviation BM | EASA | FAA | HK | KY ● ● Hong Kong BM | CA | CN | FAA | HK | IM 14 Hong Kong Metrojet | KY| MO | SM | TW ● ● ● ●
15 Ahmedabad Airworks IN ●
16 Ahmedabad Indamer Aviation IN ● India 17 Chennai Airworks IN ●
18 Mumbai Airworks AE | EASA | IN | KY ● ● ● ●
19 Japan Sendai JAMCO JP ●
Kuala BM | EASA | HK | ID | IM | 20 Malaysia ExecuJet Lumpur KY | MY | PH ● ● ● ● ● ●
21 Philippines Clark Metrojet FAA | KY | PH ● ● ●
AE | AU | BM | CA | CN | Bombardier EASA | FAA | GG | HK | IM | 22 Singapore Singapore IN | KY | MY | PH | PK | QA | ● ● ● ● ● ● ● ● Singapore SG | SM | TW
AU | BM | CN | EASA | FAA | HK 23 Singapore Jet Aviation | IN | KY | MY | PH | SG | TH ● ● ● ● ● ● ●
24 South Korea Seoul Korean Air EASA | KR ●
25 Thailand Bangkok MJets FAA | TH ● ●
2017 INFRASTRUCTURE REPORT | 33 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
SERVING THE REGION INTERVIEW WITH SIMON WAYNE, GENERAL MANAGER, BOMBARDIER BUSINESS AIRCRAFT SINGAPORE SERVICE CENTER Interview by Litalia Yoakum
roviding the widest range of service center coverage in the region, jet manufacturer Bombardier Business Aircraft serves the regional fleet through its extensive service centers and customer support. P Industry veteran Simon Wayne now spearheads the first Bombardier Business Aircraft Service Center in Asia, located in Singapore.
How did you end up as the Singapore Service of the critical value business aviation plays in the growth of Asia. MRO is also leveraging more information technology, bringing real Center’s General Manager? time information, data capture and analysis to both the engineer I began my career back in Australia as an engineer whilst gaining my and to the operator, enhancing their decisions and increasing pilot license. Over the past 25 years, I have worked regionally and connectivity in the cockpit and the cabin. internationally in a wide range of roles, with the last 12 years based in Asia. I am extremely passionate about the future of business What are some of the features of aviation in Asia and what we can do together to grow its future. I had the pleasure of working on the set up of new MRO and FBO facilities Bombardier’s Singapore Service Center? and operations in China and Southeast Asia, and four years ago, I The Singapore Service Center features 3,000sqm (32,000sqft) was given the privilege to establish the first Bombardier Business of hangar space, 3,500sqm (38,000sqft) of dedicated ramp, and Aircraft Service Center in Asia — here in Singapore. 3,500sqm (38,000sqft) of workshop, warehouse and office space. With its dedicated over 150 people, the facility is equipped to perform How has the MRO industry evolved scheduled and unscheduled maintenance, modifications, including interior refurbishment and modifications, avionics installations, and throughout your career? Aircraft on Ground (AOG) support for Bombardier Learjet, Challenger Amidst new aircraft technology and increasing industry regulation, and Global aircraft across the region. MRO is continuously evolving to respond to the growing awareness
34 | 2017 INFRASTRUCTURE REPORT INTERVIEW: SIMON WAYNE, BOMBARDIER BUSINESS AIRCRAFT
What factors contributed to the Service Center Service Center and are grateful for their contributions to our facility. winning AsBAA's ‘Best Maintenance, Repair Our Singapore Service Center also relies on experienced local talent to grow, mentor and succeed, particularly as we work to develop the Organization’ award? leaders of tomorrow. The team we have grown has an unwavering customer focus in all that we do, striving to do better every time, to deliver an exceptional What are some of the challenges of being an customer experience. We have built solutions to support our complete aircraft portfolio, whatever the national registration or OEM providing MRO services? work scope, by leveraging our OEM know-how and resources, and Providing MRO services to aircraft is by nature an incredibly complex our strong understanding of both our Asia Pacific and international undertaking. customers’ needs. As an OEM, however, Bombardier Business Aircraft has a unique Bombardier Business Aircraft’s Singapore Service Center continues advantage, as we built our aircraft and we know them tip-to-tail. to show impressive growth as it continues to expand its capabilities Our service network is equipped to support Learjet, Challenger and and capacity. Since opening in February 2014, the Service Center Global aircraft, and is connected to Bombardier’s 24/7 Customer has delivered high-quality OEM expertise, providing maintenance Response Center. Our worldwide support network delivers the support for over 2000 Bombardier Business Aircraft customer highest quality service by the industry’s best trained engineers visits. This includes delivering the largest maintenance events in and technicians, offering the most comprehensive capabilities the aircraft’s lifecycle such as the 96- and 192-month inspections for Bombardier business aircraft, all to maximize our customers’ on Challenger aircraft, 120-month inspections on Global aircraft and bottom line. the first-ever 240-month inspection on a Global aircraft in a timely, value-added fashion for the customer. We are there throughout the manufacturing process, at the delivery of the aircraft, and we train our customers on their aircraft upon Customers in region benefit from the Singapore Service Center’s acquisition. We support maintenance events, replace parts, perform comprehensive capabilities and flexibility, as well as on-site parts inspections and improvements throughout the aircraft’s lifetime. inventory and engineering support. They can also maximize We tailor our training programs to specific customer requirements. their maintenance event to complete additional work during We are here to help our customers ensure their aircraft remains their downtime in Singapore, such as paint, complete interior bespoke to their needs. We have invested in bolstering our 24/7/365 refurbishment, avionics modifications or the installation of inflight Customer Response Center (CRC), which supports the over connectivity, including the fastest worldwide* Ka-band high-speed 4,700 Bombardier business aircraft in service, and directs 3,000 internet for Global aircraft, of which the first-ever installation the employees, including over 80 local field service representatives. Singapore Service Center performed as well as major refurbishments Bombardier has an extensive network of nearly 100 locations of Global and Challenger delivered to in region customers. around the world ready to support our customers’ needs whenever and wherever they arise. The Singapore Service Center has received 19 certifications from international airworthiness authorities with more in progress, ten authorizations from engine and avionics OEMs to cover all What are the company’s plans for development those fitted across Learjet, Challenger and Global platforms, and across the Asia-Pacific region? established the state-of-the-art interior shop in Asia Pacific. To With the recent inauguration of a Service Center in Tianjin, China, accommodate increasing demand, the facility has more than and the continued growth of the award-winning Singapore Service quadrupled its engineer and technician workforce since opening. Center, Bombardier Business Aircraft is further strengthening its customer support network as part of its commitment to operators *Coverage excludes North and South Poles. in the region. Bombardier Business Aircraft’s Service Centers offer comprehensive capabilities and flexibility to our customers, closer What are the Service Center’s plans for to their base of operations. Our priority is to ensure that we are developing in Singapore? ready to support our customers wherever their needs arise. Now approaching almost 200 in-region staff dedicated to supporting Bombardier Business Aircraft’s Singapore Service Center employs Bombardier Business aircraft customers in Asia Pacific, we will a team of over 150 people and growing, heavily focused on continue to grow to meet the growing fleet and demand. developing experienced talent and new talent to grow our services for our customers. At the entry level, our facility engages with local As Bombardier’s fleet continues to grow, so does its worldwide polytechnic schools, technical colleges and training institutions to service network, with new service centers in Tianjin, China, and develop our current and future team. Nurturing real-world training London, U.K., and five new line maintenance stations across Europe. of students in aeronautical engineering is not only beneficial to the We aim to become a one-stop shop, building capacity to support students and their future careers, but also directly supports the our increasing fleet. We will maintain our ability to support our sustainability of our talent pipeline, and ultimately, our success customers 24/7, wherever and whenever their needs arise. as a business. We have annual internship programs, welcoming students from local aeronautical engineering schools. We are always delighted to welcome passionate, engaged students to our www.businessaircraft.bombardier.com
2017 INFRASTRUCTURE REPORT | 35 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
DASSAULT
Authorized Service Facility
Spare Logistic Center
Third Party Service Center
Under Construction
Beijing 6 7
Tianjin 9
Shanghai 8
New Delhi 16
Macau 17 Kolkata 12
Hong Kong 10 11 Mumbai 13 14 15
Bangkok 21
Kuala Lumpur 18
Singapore 19 20
Perth 2
Melbourne 1
Sydney 3 4 5
36 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - BUSINESS JETS
COUNTRY ABBREVIATION
AU Australia ID Indonesia MO Macau PH Philippines ● Line Maintenance BM Bermuda IM Isle of Man MY Malaysia SG Singapore ● Base Maintenance CN China IN India NZ New Zealand TH Thailand HK Hong Kong KY Cayman Islands PG Papua New Guinea ● Line and Base Maintenance
Country approvals do not indicate capability to service all aircraft models.
Falcon 10/20/20-5/ Country City Name Country Approval 50/EX/ 200 900 2000 7X 8X
1 Melbourne ExecuJet AU | FAA ● ●
2 Perth ExecuJet AU ● ●
3 Australia Sydney ExecuJet AU | BM | FAA | ID ● ●
4 Sydney Hawker Pacific AU | EASA | FAA | PG ● ● ● ●
5 Sydney Spares Depot
6 Beijing Deer Jet BM | CN | HK | IM | MO ● ●
7 Beijing Spares Depot China BM | CN | FAA | HK | IM 8 Shanghai Hawker Pacific | KY | MO ● ● ●
9 Tianjin ExecuJet Haite ● ●
10 Hong Kong Jet Aviation BM | EASA | FAA | HK | KY ● ● Hong Kong 11 Hong Kong Spares Depot
12 Kolkata Taj Air IN ●
13 Mumbai Airworks EASA | IN | KY ●
14 India Mumbai Taj Air IN ●
15 Mumbai Spares Depot
16 New Delhi Taj Air IN ●
17 Macau Macau Jet Aviation
Kuala 18 Malaysia Hawker Pacific MY Lumpur ● ● ● ● AU | BM | CN | EASA | FAA | ID 19 Singapore Hawker Pacific | IN | KY | MO | PH | SG | TH ● ● ● ● Singapore 20 Singapore Spares Depot
21 Thailand Bangkok MJets FAA | TH ● ●
2017 INFRASTRUCTURE REPORT | 37 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
EMBRAER
Authorized Service Facility
Third Party Service Center
Beijing 5
Tianjin 8
Jinan 6
New Delhi 16 Shanghai 7
10 Ahmedabad Hong Kong 9
Mumbai 14 15
Hyderabad 13
Bangkok 19
Chennai 12
Bangalore 11
Singapore 18
Jakarta 17
Perth 2 3
Sydney 4
Melbourne 1
38 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - BUSINESS JETS
COUNTRY ABBREVIATION
AU Australia CN China IN India SM San Marino ● Line Maintenance BD Bangladesh HK Hong Kong KY Cayman Islands TH Thailand BM Bermuda ID Indonesia MO Macau TW Taiwan ● Base Maintenance CA Canada IM Isle of Man SG Singapore ● Line and Base Maintenance Country approvals do not indicate capability to service all aircraft models.
Legacy Country City Name Country Approval Phenom 100/300 450 500 600/650 Lineage 1000
1 Melbourne ExecuJet AU | BM | FAA ● ● ●
2 Perth ExecuJet AU ● ● Australia AU | BD | BM | EASA | 3 Perth Airflite FAA | ID ●
4 Sydney ExecuJet AU | BM | FAA | ID ● ● ●
5 Beijing STAECO CN | FAA | HK | IM | MO ● ●
6 Jinan STAECO CN | EASA ● China 7 Shanghai China Eastern CN ●
8 Tianjin ExecuJet Haite CN | FAA | HK | KY | MO ● ●
BM | CA | CN | FAA | HK | 9 Hong Kong Hong Kong Metrojet IM | KY | MO | SM ● ●
10 Ahmedabad Indamer Aviation IN ●
11 Bangalore Airworks IN ● ● ●
12 Chennai Airworks IN ● ●
13 India Hyderabad Indamer Aviation IN ●
14 Mumbai Airworks IN ●
15 Mumbai Indamer Aviation IN ●
16 New Delhi Indamer Aviation IN ●
17 Indonesia Jakarta WJA Aviation ID ●
AU | BM | CN | EASA | FAA | 18 Singapore Singapore Hawker Pacific ID | IN | SG | TH | TW ● ● ● ● ●
19 Thailand Bangkok MJets FAA | TH ●
2017 INFRASTRUCTURE REPORT | 39 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
GULFSTREAM
Authorized Service Facility
OEM Owned Facility
Third Party Service Center
Under Construction
Macau 25
Zhuhai 12
Hong Kong 14 15
Beijing 4 5 6 7
Tianjin 12
Jinan 8
Shanghai 9 10 11
Sendai 23
Tokyo 24
Nagoya 21
Okayama 22
New Delhi 20 Taipei 33 Mumbai 18 19
Clark 30 31
Bangkok 34
Chennai 17
Bangalore 16
Kuala Lumpur 26 27
Singapore 32
Sydney 3
Perth 2
Melbourne 1
Wellington 29
Hamilton 28
40 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - BUSINESS JETS
COUNTRY ABBREVIATION SM San Marino AE United Arab Emirates CN China IN India MY Malaysia ● Line Maintenance AU Australia HK Hong Kong JP Japan NZ New Zealand TH Thailand ● Base Maintenance BM Bermuda ID Indonesia KY Cayman Islands PH Philippines TW Taiwan CA Canada IM Isle of Man MO Macau SG Singapore ● Line and Base Maintenance
Country approvals do not indicate capability to service all aircraft models.
G100/ Country City Name Country Approval G200 G280 GIV/GIV-SP/ GV G350/ G500/ G650/ G150 G300/G400 G450 G550 G650ER
1 Melbourne ExecuJet AU | BM | FAA | NZ ● ● ● ● ●
2 Australia Perth ExecuJet AU ● ● ● ●
3 Sydney ExecuJet AU | BM | FAA | ID | NZ ● ● ● ● ●
4 Beijing Gulstream Beijing CN | FAA | HK | KY | MO ● ● ● ● ●
5 Beijing Beijing Airlines CN ● ● ●
6 Beijing Deer Jet CN ● ● ● ● ●
7 Beijing STAECO CN | FAA | HK | IM | MO ● ● ●
8 Jinan STAECO CN ● China 9 Shanghai China Eastern CN ● ● ● ●
10 Shanghai Hawker Pacific BM | CN | FAA | IM | KY ● ●
11 Shanghai Deer Jet CN ● ● ● ● ● ●
12 Tianjin ExecuJet Haite CN | FAA | HK | KY | MO ● ●
13 Zhuhai Metrojet CN ● ●
BM | EASA | FAA | 14 Hong Kong Jet Aviation HK | IM | KY ● ● ● ● ● Hong Kong BM | CA | CN | FAA | HK | 15 Hong Kong Metrojet IM | KY | MO | SM | TW ● ● ● ● ● ●
16 Bangalore Airworks IN ●
17 Chennai Taj Air IN ●
18 India Mumbai Airworks AE | IN ● ● ● ●
19 Mumbai Taj Air IN ● ● ●
20 New Delhi ExecuJet IN ●
21 Nagoya MJ Jet Center ● ● ● ●
22 Okayama MJ Jet Center ● ● ● ● ● Japan 23 Sendai JAMCO JP ● ● ●
24 Tokyo MJ Jet Center ● ● ● ●
25 Macau Macau Jet Aviation
26 Kuala Lumpur ExecuJet BM | HK | ID | KY | MY ● ● ● Malaysia 27 Kuala Lumpur Smooth Route MY ●
28 Hamilton Hamilton Aero MY | NZ | PH ● New Zealand 29 Wellington ExecuJet NZ ● ●
30 Clark Metrojet FAA | KY | PH ● ● ● ● Philippines 31 Clark Asian Aerospace PH ● ● ● ● ● ●
AU | BM | CN | EASA | 32 Singapore Singapore Jet Aviation FAA | HK | IN | KY | MY ● ● ● ● ● ● ● ● | PH | SG | TH | TW
33 Taiwan Taipei EVA SKY JET CENTER TW ●
34 Thailand Bangkok MJets FAA | TH ● ● ● ● ● ●
2017 INFRASTRUCTURE REPORT | 41 CUSTOMER SERVICE NETWORKS - BUSINESS JETS
TEXTRON
Authorized Service Facility
OEM Owned Facility
Third Party Service Center
Shanghai 8 9 10
Beijing 6 7
Xianyang 11 Nagoya 18
Tokyo 21
Okayama 19 20
New Delhi 16 17
Mumbai 14 15
Ahmedabad 12 Manila 24
Chennai 13
Bangkok 28
Singapore 25 26 27
Kuala Lumpur 22
Sydney 4 5
Perth 2 3
Melbourne 1 23 Hamilton
42 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - BUSINESS JETS
COUNTRY ABBREVIATION
AE United Arab Emirates CN China KY Cayman Islands SG Singapore ● Line Maintenance AU Australia ID Indonesia MY Malaysia TH Thailand ● Base Maintenance BD Bangladesh IN India NZ New Zealand VN Vietnam BM Bermuda JP Japan PH Philippines ● Line and Base Maintenance
Country approvals do not indicate capability to service all aircraft models.
Citation Hawker Excel/ 750 /800/ Country City Name Country Approval I/II/III/ Jet Sovereign Mustang 400 4000 V/X/+ XLS/+ 850XP/900XP 1 Melbourne ExecuJet AU | BM | FAA ● ● ●
BD | BM | EASA | 2 Perth Airflite FAA | ID ● ● ● ● ● ●
3 Australia Perth ExecuJet AU ● ●
4 Sydney ExecuJet AU | BM | FAA | ID ● ● ●
5 Sydney Hawker Pacific AU | EASA | FAA | NZ ● ● ● ● ●
6 Beijing Dingshi GA CN ● ● ●
7 Beijing Deer Jet CN ● ●
8 Shanghai China Eastern CN ● ● China 9 Shanghai Hawker Pacific CN | FAA ● ● ●
10 Shanghai Deer Jet CN ●
11 Xianyang China Flight GA CN ● ●
12 Ahmedabad Airworks IN ●
13 Channai Airworks IN ●
14 Mumbai Airworks AE | EASA | IN | KY ● ● ● ● ● India 15 Mumbai Taj Air IN ●
16 New Dehli Airworks IN ● ●
17 New Dehli ExecuJet IN ●
18 Nagoya MJ Jet Center ● ● ●
19 Okayama MJ Jet Center ● ● ● Japan Okayama Air/ 20 Okayama FAA | JP Japcon ● ● ● ● ●
21 Tokyo MJ Jet Center ● ● ●
Kuala 22 Malaysia Smooth Route MY Lumpur ● ● New 23 Hamilton Hamilton Aero Zealand ●
24 Philippines Manila Hawker Pacific PH ● ●
Cessna 25 Singapore Singapore ● ● ● ● ● ● ● AU | CN | EASA | FAA 26 Singapore Singapore Hawker Pacific ID | IN | PH | SG | ● ● ● TH | VN AU | BM | FAA | IN | 27 Singapore Jet Aviation KY ● ● 28 Thailand Bangkok MJets FAA | TH ● ● ● ● ● ●
2017 INFRASTRUCTURE REPORT | 43 CUSTOMER SERVICE NETWORKS - TURBOPROPS
TEXTRON
Authorized Service Facility
OEM Owned Facility
Spare Logistic Center Third Party Service Center
Shenyang 12 Seosan 32
Shanghai 11 Seoul 33
Qingdao 10
Binzhou 7
Beijing 6
Shijiazhuang 13
Xiangyang 14 Obihiro 21 Xianyang 15 Sendai 23 Guangzhou 9 Okayama 22 Guanghan 8 Miyazaki 20
New Delhi 18
Kolkata 16 Tainan 34
Mumbai 17
Manila 29
Bangkok 35 36
Singapore 30 31
Kuala Lumpur 24
Malacca 25 Jakarta 19 Cairns 1
Townsville 5
Sydney 4
Perth 2 3
26 Auckland
27 Dunedin
28 Waitoms
44 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - TURBOPROPS
● Line Maintenance ● Base Maintenance ● Line and Base Maintenance
Beechcraft King Air Beechcraft Cessna Country City Name 90 200/250 300/350 Bonanza/Baron 172/182 400 Stationair Caravan
1 Cairns Hawker Pacific ● ● ● ●
2 Perth Premiair Aviation ● ● ● ●
3 Australia Perth Airflite ● ● ● ●
4 Sydney Hawker Pacific ● ● ● ● ● ● ● ●
5 Townsville Steven Hegarty ● ● ●
6 Beijing Beijing Dingshi GA ●
7 Binzhou Shandong Hairuo GA ● ● ●
8 Guanghan CAFUC ● ● ●
9 Guangzhou H&P GA ● ● ●
10 Qingdao Jiutian Flight Academy ● ● ● China 11 Shanghai China Eastern ●
12 Shenyang AVIAS Spare Centre
13 Shijiazhuang Cessna-Avic Aircraft ●
14 Xiangyang Hubei Sky-Blue ● ● ●
15 Xianyang China Flight GA ●
16 Kolkata Atherton Engineering ● ● ●
17 India Mumbai Airworks ● ● ●
18 New dehli Airworks ●
19 Indonesia Jakarta WJA Aviation ●
20 Miyazaki JAMCO ● ● ● ●
21 Obihiro JAMCO ● Japan 22 Okayama Okayama Air/Japcon ● ● ● ●
23 Sendai JAMCO ● ● ● ●
24 Kuala Lumpur Hawker Pacific ● ● Malaysia 25 Malacca CTRM Aviation ● ● ● ●
26 Auckland Flightline Aviation ● ● ● ●
27 New Zealand Dunedin Flightline Aviation ● ● ● ●
28 Waitoms Southair ● ● ●
29 Philippines Manila Hawker Pacific ● ● ● ●
30 Singapore Cessna Service Centre ● ● ● ● Singapore 31 Singapore Hawker Pacific ● ● ● ●
32 Seosan IACF of Hanseo ● ● ● South Korea 33 Seoul Young Air Tech ● ● ●
34 Taiwan Tainan Air Asia ● ● ●
35 Bangkok MJets ● ● ● ● Thailand 36 Bangkok Royal Airport Services ● ● ●
2017 INFRASTRUCTURE REPORT | 45 DEVELOPING THE MAINLAND MARKET INTERVIEW WITH SYLVIA ZHANG, FASTRANSIT CEO
Interview by Litalia Yoakum
usiness aviation in China is moving fast; fleets are growing, customers are becoming more savvy and the government is relaxing its regulations. In 2010, before many saw the industry’s potential, Sylvia Zhang Bcreated Fastransit.
Business aviation in China is moving fast; fleets are growing, Operating a business jet in the Mainland can often be a cumbersome customers are becoming more savvy and the government is task, explained Zhang: “When large-scale or significant events come relaxing its regulations. In 2010, before many saw the industry’s to China, business aviation slots are always the first to be controlled. potential, Sylvia Zhang created Fastransit. The process is time-consuming and difficult, making a business jet less efficient.” “2008 to 2013 was a rapid development period for domestic business aviation,” said CEO, Sylvia Zhang. “There were a few To reduce the headache and smoothen out the process, the Beijing- companies that were engaged in these services, however, lacked based company can obtain urgent landing or overfly permits within familiarity with the industry and professionals. This blank space five hours, acquire slots at often over-capacity airports, coordinate in the Chinese business aviation market needed to be filled — and parking, arrange air traffic control priority release and provide that’s where Fastransit stepped in.” overall, round-the-clock operational services.
Until that point, Zhang had worked in business aviation through The company has now expanded to almost 20 branches throughout operational, sales and marketing positions at Air China and Universal China. Beijing, Guangzhou, Shenzhen, Chongqing, Sanya, Urumchi Aviation & Weather. Her experience in varying facets of the industry and Shanghai’s Pudong and Hongqiao airports are among opened her eyes to the absence of local ground handling providers, the airports with the most general aviation movements and a service that is crucial to the operation of business jets. consequently, where Fastransit provides the most ground handling services. As Zhang explained, these are major cities — as well as Fastransit now serves most sectors of general aviation including cultural, political, and economic epicenters — that attract business private, ferry, medevac, charter, cargo, diplomatic and demo flights, opportunities for clients and the company itself. covering about 200 airports in China.
46 | 2017 INFRASTRUCTURE REPORT Outside of China, Fastransit enjoys a partnership with Eagle Flight Service. The global trip support provider aids with corporate, charter and commercial flight operations, while Fastransit provides its ground handling expertise. For now, this is as much expanding as the company expects in the foreseeable future, preferring instead to focus on the business at hand — ground handling. This blank space in the Chinese business aviation market needed to be filled — and that’s where Fastransit stepped in.
“Our revenue has maintained sustainable growth year-by-year, setting the stage for the company to quickly develop,” said Zhang. Under the guidance of the now-industry veteran, Fastransit is constantly improving — upgrading its own structure to keep up with the market, new technology and customer needs.
Still, the industry faces challenges that Zhang and her team can’t avoid.
As airport infrastructure becomes a more pressing matter, aviation — particularly business aviation — companies are finding it difficult to operate. Zhang agreed: “Aviation infrastructure in China is limited, and Just as in the early days of her career, Zhang continues to see so far, there is no dedicated business aviation airport. Business jets potential in the business aviation industry of the world’s second- share runways with commercial flights, putting a strain on lead permits, largest economy. “Consumption in China has been climbing, slots and parking, thus making our work increasingly important.” becoming the growth driver for the country and tourism has also Such is the case in many of China’s third- and fourth-tier cities where notably expanded,” both good signs for the industry, said Zhang. infrastructure hasn’t kept up with demand, making it difficult for business jet requirements to be met. For now, she stressed the importance of China-based business aviation companies understanding cultural differences and However, the government’s effort toward boosting the industry implementing cross-cultural management, to compete on an should prove to be successful, explained Zhang, as “investment international level and “usher in the spring of an improved industry”. in infrastructure foreshadows the booming of China’s business aviation industry, and will equally be beneficial toward the growth www.fastransit.com.cn of Fastransit.”
2017 INFRASTRUCTURE REPORT | 47 CUSTOMER SERVICE NETWORKS - HELICOPTERS
AIRBUS HELICOPTERS
Authorized Service Facility
OEM Owned Facility
Third Party Service Center
Seoul 21
Ningbo 4
8 Beijing 2 Nagoya
Shenzhen 5 Tokyo 9 10
Guanghan 3
New Delhi 6
Manila 15 16
Bangkok 22 Kuala Lumpur 11 12
Singapore 17 18 19 20
Jakarta 7
Sydney 1
Auckland 13 14
48 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - HELICOPTERS
● Field Maintenance ● Overhaul ● Field Maintenance and Overhaul
Country City Name H120 H125 H130 AS350 AS355 H135 H145 AS365 H155 H215 H225 BO105 BK117 SA360
Airbus 1 Australia Sydney Australia ● ● ● ● ● ● ● ● ● ● ●
2 Beijing Beijing Capital ● ●
Xilin 3 Guanghan Fengteng GA ● ● China 4 Ningbo GDAT ● ●
5 Shenzhen COHC GAMEC ● ● ●
6 India New Delhi Indocopters ● ● ● ●
Airbus 7 Indonesia Jakarta Indonesia ● ● ● ● ● ●
8 Nagoya Nakanihon Air ●
9 Japan Tokyo Airbus Japan ● ● ● ● ● ● ● ● ● ●
10 Tokyo JAMCO ● ● ● ●
Kuala Airbus 11 Lumpur Malaysia ● ● ● ● ● ● ● ● ● ● Malaysia Kuala 12 MyCopter Lumpur ● ● ●
13 Auckland Airbus NZ ● ● ● ● ● ● New Zealand 14 Auckland Airwork Group ● ● ● ● ●
Airbus 15 Manila Philippines ● ● ● ● ● ● ● ● ● Philippines 16 Manila INAEC ● ● ●
17 Singapore Airbus SE Asia ● ● ● ● ● ● ● ● ● ●
Composite 18 Singapore Technology ● ● ● ● ● ● ● ● ● ● ● Singapore ST Aerospace 19 Singapore Engineering ●
20 Singapore ST Aerospac ● ● ●
21 South Korea Seoul Korean Air ● ●
Airbus 22 Thailand Bangkok Thailand ● ● ● ● ● ● ● ●
2017 INFRASTRUCTURE REPORT | 49 50 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - HELICOPTERS
AVICOPTER HELICOPTERS
OEM Owned Facility
Third Party Service Center
Harbin 1 2
Jingdezhen 5
Tianjin 3
Shenzhen 4
● Field Maintenance ● Overhaul ● Field Maintenance and Overhaul
Country City Name AC311 AC313 H410 Z9/Z9A
1 Harbin Hafei Aircraft Maintenance ● ●
2 Harbin Flying Dragon ●
3 China Jingdezhen AVIC Changhe ● ●
4 Shenzhen COHC GAMEC ●
5 Tianjin Eastern GA ●
2017 INFRASTRUCTURE REPORT | 51 CUSTOMER SERVICE NETWORKS - HELICOPTERS
BELL HELICOPTER
Authorized Service Facility
OEM Owned Facility
Third Party Service Center
Sapgyo-eup 23
Shanghai 10
Ningbo 11 Nagoya 15
12 Zhenjiang Tochigi 16
Chongqing 7 Tokyo 17 Chengdu 6
Changsha 5
Guangzhou 8 9
Tainan 24 Mumbai 13
Manila 19 20
Clark 18
21 22 Singapore
144 Jakarta
Brisbane 1
Coffs Harbour 2
Sydney 4
Perth 3
52 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - HELICOPTERS
● Field Maintenance ● Overhaul ● Field Maintenance and Overhaul
Country City Name 204 205 206 212 214 222 230 407 412 427 429 430
1 Brisbane Sikorsky Helitech ● ● ● ● ● ●
Coffs 2 Eagle Copters Harbour ● ● ● ● ● ● Australia 3 Perth Heliwest Services ● ●
4 Sydney Hawker Pacific ● ● ● ● ● ● ●
5 Changsha Jielian Aircraft Maintenance ● ●
6 Chengdu Sichuan Dachuan GA ●
7 Chongqing Chongqing GA ●
8 Guangzhou Champion Heli Tech ● ● China 9 Guangzhou Sullian Heli GA ● ●
10 Ningbo GDAT ●
11 Shanghai Kingwing GA ● ●
12 Zhenjiang Aerochine Aviation ●
13 India Mumbai Airworks ● ● ● ● ● ●
14 Indonesia Jakarta PT Kalimasada Pusaka ● ● ● ● ● ● ●
15 Nagoya Nakanihon Air ● ● ● ● ● ●
16 Japan Tochigi Subaru ● ● ● ● ●
17 Tokyo Aero Asahi ● ● ●
18 Clark Asian Aerospace ● ● ● ● ●
19 Philippines Manila Hawker Pacific ● ● ● ● ● ● ●
20 Manila INAEC ● ●
21 Singapore Bell Asia ● ● ● ● Singapore 22 Singapore Hawker Pacific ● ● ● ● ●
23 South Korea Sapgyo-eup UI Helicopter ● ● ● ● ● ● ● ●
24 Taiwan Tainan Air Asia ● ● ● ● ●
2017 INFRASTRUCTURE REPORT | 53 CUSTOMER SERVICE NETWORKS - HELICOPTERS
LEONARDO HELICOPTERS
Authorized Service Facility
OEM Owned Facility
Third Party Service Center
Spare Logistic Center
Seoul 21
Shanghai 6 7
Jingdezhen 5 Nagoya 12
Macau 16 Tochigi 13
Chengdu 4 Tokyo 14
Yamato 15
New Delhi 11
Mumbai 8 9 10
Manila 19 20
Bangkok 22 Kuala Lumpur 17
Brisbane 1
Sydney 3 Melbourne 2
Nelson 18
54 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - HELICOPTERS
● Field Maintenance ● Overhaul ● Field Maintenance and Overhaul
Country City Name AW109 AW119 AW139 AW169 AW189
1 Brisbane Heliflite ● ● ●
2 Australia Melbourne AgustaWestland Australia ● ● ● ●
3 Sydney Heliflite ● ● ●
4 Chengdu Dachuan GA ●
5 Jingdezhen Jiangxi Changhe Agusta Helicopter ● ● China 6 Shanghai Kingwing GA ● ● ●
7 Shanghai Logistic Centre
8 Mumbai Airworks ●
9 Mumbai Indamer Aviation ● India 10 Mumbai Global Vectra Helicorp ●
11 New Delhi Oss Air Management ● ● ●
12 Nagoya Nakanihon Air ● ●
13 Tochigi Subaru ● Japan 14 Tokyo Aero Asahi ● ●
15 Yamato NIPPI ●
16 Macau Macau Skytech Engineering ●
17 Malaysia Kuala Lumpur AgustaWestland Malaysia ● ● ●
18 New Zealand Nelson HNZ ● ●
19 Manila INAEC ● Philippines 20 Manila Royal Star ● ● ●
21 South Korea Seoul UI Helicopter ● ●
22 Thailand Bangkok SFS ●
2017 INFRASTRUCTURE REPORT | 55 CUSTOMER SERVICE NETWORKS - HELICOPTERS
MD HELICOPTERS
Authorized Service Facility
Shenzhen 1 Tokyo 2
Tainan 5
Clark 4
Auckland 3
● Field Maintenance ● Overhaul ● Field Maintenance and Overhaul
Country City Name MD500 Series MD600 Series MD900 Series
1 China Shenzhen Avion Pacific ● ●
2 Japan Tokyo Aero Asahi ●
3 New Zealand Auckland Oceania Aviation ● ●
4 Philippines Clark Asian Aerospace ● ● ●
5 Taiwan Tainan Air Asia ● ● ●
56 | 2017 INFRASTRUCTURE REPORT CUSTOMER SERVICE NETWORKS - HELICOPTERS
SIKORSKY HELICOPTERS
Authorized Service Facility Third Party Service Center
OEM Owned Facility Under Construction
Shanghai 4 Seoul 9
Guangzhou 3 Tokyo 6 7 Guanghan 2
Bangalore 5
Bangkok 10
Kuala Lumpur 8
● Field Maintenance ● Overhaul Brisbane 1 ● Field Maintenance and Overhaul
Country City Name 269C/ 300C S76 S92
1 Australia Brisbane Sikorsky Helitech ● ●
2 Guanghan Xilin Fengteng GA ●
3 China Guangzhou Guangzhou Suilian Heli GA ●
4 Shanghai Kingwing GA ●
5 India Bangalore Deccan Charters ● ●
6 Tokyo Aero Asashi ● ● Japan 7 Tokyo JAMCO ● ●
8 Malaysia Kuala Lumpur MyCopter ●
9 South Korea Seoul UI Helicopter ● ●
10 Thailand Bangkok Thai Aviation Services ● ●
2017 INFRASTRUCTURE REPORT | 57 COUNTRY PROFILE JAPAN: WELCOMING BUSINESS AVIATION
尸s the world's third largest economy, the “Land of the Although the Tokyo and Narita airports are two of the busiest Rising Sun”’ is aiming to develop into a more welcoming locations for business aviation, most airports in Japan can A country toward the business aviation environment. With accommodate business jets, although many require prior a total business jet fleet of 53 and the second largest fleet of notification of three days to one week before arrival. turbine civil helicopters in the region, consisting of 641, aviation in Japan is actively looking to expand. With the help of the A strong demand from business aviation at Tokyo International Japan Business Aviation Association, along with the Japan Civil Airport, commonly known as Haneda Airport, has provoked action Aviation Bureau, and Ministry of Land, Infrastructure, Transport by the industry. In 2016, arrival and departure slots for business and Tourism, the industry has made considerable improvements jets doubled from eight to 16 slots per day. Additionally, restrictions over the past few years. were relaxed on the maximum number of arrival slots, changing from four to 15 per day. The restriction on the number of time slots The movements of international business aviation in Japan have per hour was eliminated as well now, allowing more than three been increasing throughout the years, with an annual growth arrivals or departures, as long as commercial airlines do not have rate of 12.6% over the last five years. 2016 was no different, with scheduled flights during the given hour. Business aviation has now a 10.2% at Tokyo International Airport, compared to 5% in 2015. been granted fourth priority — up from its previous sixth place rank Narita International Airport saw a significant increase of 25.5% — when it comes to parking slots. Ensuring smoother operations,
FLEET GROWTH NUMBER OF HANGARS*
Business Jets Civil Turbine Helicopters
641 626 0% 628 +2%
53 49 +8% +14% 43 14 9
2014 2015 2016
*Total number of hangars only includes FBO and MRO facilities in this report.
58 | 2017 INFRASTRUCTURE REPORT COUNTRY PROFILE: JAPAN
the Haneda Airport has also accelerated the monthly processing Although these significant efforts are being made to ensure Japan time, reducing the application time by five days. is a more business aviation-friendly environment, the challenge continues with the priority of commercial airliners, as is the case Narita International Airport, known as Tokyo Narita Airport, across the region. Having the advantage of transporting a high is making travel from the airport to outlying areas easier and number of passengers and large quantity of goods leads to priority more accessible with the opening of the Metropolitan Inter-City in allocating slots and parking spots. As such, the industry is Expressway, alleviating traffic between the airport and the inner-city working toward possibilities to improve the acceptance of business and shortening the access time. Furthering the industry’s cause in aircraft, particularly at Haneda and Tokyo Narita airports. 2014, Narita Airport introduced a new route between the apron area and the airport’s business aviation terminal. Five parking spots have Education is the biggest factor in gaining acceptance. Since its since been added for business aircraft, bringing the total number of beginnings in the country, many have seen the use of a business spots to 26. jet as a display of wealth. While the use of a private aircraft may often be seen as a luxury, it is important to educate the market Several other airports have also aided in the effort to cater to on the significance it can bring to an economy. For corporations, the increasing number of business aircraft. In 2005, the Nagoya an aircraft can be utilized as a business tool to operate efficiently Airfield, also known as Komaki Airport or Nagoya Airport, was one and maximize productivity. For the economy, opening the doors to of the first to create a business aviation terminal, complete with business aircraft allows the global stage to see Japan is ready for CIQ facilities and a VIP lounge. Chubu Centrair International Airport business and can accommodate all that comes with this. has since set up a dedicated business aviation terminal, along with a business jet hangar and maintenance support. Additionally, Kobe In the meantime, the easing of regulations is working towards the Airport maintains a dedicated route exclusive to business aviation promotion of business jets. Since 2012, significant developments passengers, as well as a hangar and apron, while Shizuoka Airport have been made including shortening of prior notification times can accommodate two Boeing 737s, along with providing services for CIQ from two weeks to three days and 24-hours in urgent in its VIP lounge. In March 2016, Kansai International Airport in Osaka established a “Fast Lane”, quickening the immigration process for the influx of foreign VIPs and international conference attendees.
One of the lesser known local airports — Kyushu-Saga International Airport, commonly known as Saga Airport — is working diligently to make business aircraft travel to the prefecture a practical stop. As the only prefectural international airport in Kyushu, the Saga Airport is flexible, requiring only three days of prior notification and 24-hours in the event of an emergency for business jet flights. Four parking spots are available for business jet parking, along with CIQ services, fueling, lavatory, portable water and garbage disposal services.
The 190-hectare Shizuoka Airport, otherwise known as Mt. Fuji cases. Procedures for foreign aircraft traveling to Japan have Shizuoka Airport, is similarly undergoing developments to cater to equally been alleviated, making domestic travel more efficient and the increasing number of business jets. Centrally located between easier, requiring applications between 24-hours and three-days the Tokyo and Nagoya metropolitan areas, Mt. Fuji Shizuoka Airport prior to the flight. offers easy access by expressway or bullet trains to the Tokyo, Nagoya, and Osaka areas. A full-service FBO provides business With a record-breaking number of foreign visitors traveling to jets and travelers with all the necessities, upon arrival. Fuji Dream Japan, along with the Japan National Tourism Organization’s Aviation Engineering Co., features a 3,600sqm hangar with capacity hopes to hit the 40 million visitor mark by 2020, business aviation for two Boeing 737-800 aircraft, simultaneously. For those with in Japan has plenty of reasons to continue its development. As limited time, helicopter charter services are available. Little notice the country moves closer to the Rugby World Cup in 2019 and the and fast processing times make this an ideal stop, as the airport 2020 Summer Olympic/Paralympic Games, governing bodies and allows applications for slot and landing permits through the day of associated industry groups will continue to create initiatives to the flight. further ease the business aviation environment.
2017 INFRASTRUCTURE REPORT | 59 COUNTRY PROFILE: JAPAN
OBIHIRO 10
Airport FBO MRO
1 Chubu Centrair BAC 11 JAMCO 2 Fuji Dream Aviation 12 JAMCO 3 Haneda Airport BAC 13 Japcon/OAS 4 HIRATAGAKUEN 14 MJ Jet Center 5 Narita Airport BAC 15 MJ Jet Center 6 Aero Asahi 16 MJ Jet Center 11 7 Aero Asahi 17 Nakanihon Air SENDAI 8 Airbus Helicopters 18 NIPPI 3 16 HANEDA INT'L 9 JAMCO 19 Subaru 10 JAMCO
19 UTSUNOMIYA
1 6 14 17 NAGOYA CHUBU CENTRAIR INT'L
NARITA INT'L 5
13 15 KONAN OKAYAMA
TOKYO HELIPORT 7 8 CHOFU 12
4 KOBE
2 MT. FUJI SHIZUOKA 9 MIYAZAKI
18 ATSUGI NAVAL AIR FACILITY
FBO’S FACILITIES AND SERVICES
1 Fuel Arrangement Service
FBO Name Airport Aircraft On-Site VIP Aircraft Aircraft Hangarage CIQ Lounges Handling Refueling 1
Chubu Centrair Airport BAC Chubu International Airport ● ● ● ●
Fuji Dream Aviation Mt. Fuji Shizuoka Airport ● ● ● ●
Haneda Airport BAC Haneda International Airport ● ● ● ● ●
HIRATAGAKUEN Kobe Airport ● ● ● ● ●
Narita Airport BAC Narita International Airport ● ● ● ● ●
60 | 2017 INFRASTRUCTURE REPORT HIRATAGAKUEN KOBE AIR CENTER BAC offers exclusive CIQ, VIP lounge, free Wifi and free drinks within the terminal. The airport is also home to several ground Located at Kobe Airport, HIRATAGAKUEN Kobe Air Center is one handling companies such as Aero Asahi Corporation, Aeroworks of the FBOs that offers the most comprehensive services. Kobe International, IASS, Inter Aviation Japan, JAS, Jet Team, Mainami Airport is 40 minutes away by car from the city of Osaka, and close Kuko Services, Noevir Aviation, Sanwa Skytech, and Universal to Kyoto, making it the airport of choice when visiting these places. Aviation. The FBO provides ramp handling, loading and unloading of aircraft, crew transport, executive aviation services, catering loading, and MJ JET CENTER flight and baggage transfer. It also has direct access from the VIP lounge to aircraft. HIRATAGAKUEN Kobe Air Center can also provide MJ Jet Center is an MRO established by Marubeni Aerospace hangar services, with a 4,000sqm hangar. Since HIRATA GAKUEN is Corporation and Japcon Incorporated. As one of the most also a charter operator, it can also provide helicopter and turboprop important business jet maintenance companies in Japan, MJ Jet charter services to places with limited or no commercial air traffic, Center has maintenance base in Haneda Airport , Okayama Airport making the trip more convenient and private. and Chubu Centrair International Airport. They offer maintenance services for various models of Gulfstream, Cessna, ACJ and TBM.
NARITA INTERNATIONAL AIRPORT BUSINESS JET TERMINAL (PREMIER GATE)
Narita International Airport Business Jet Terminal (Premier Gate) offers comprehensive services. Narita Airport is one of the most important business aviation hubs within the country. Narita
2017 INFRASTRUCTURE REPORT | 61 CITY MRO CAPABILITIES BY MODEL ABBREVIATION ● Line Maintenance (Fixed-wing)/Field Maintenance (Helicopter) ● Base Maintenance (Fixed-wing)/Overhaul (Helicopter) MYK Miyazaki ● Both
NGO Nagoya
OBO Obihiro
OKY Okayama TEXTRON
AIRBUS (NGO) Center MJ Jet (OKY) Center MJ Jet (TYO) Center MJ Jet Air/Japcon Okayama JAMCO (MYK) JAMCO (OBO) JAMCO (SD) JAMCO Air/Japcon Okayama JAMCO (SD) JAMCO (NGO) Center MJ Jet (OKY) Center MJ Jet (TYO) Center MJ Jet TEXTRON SD Sendai ● ● ● ● ● ● ● ● ACJ318 Citation I King Air 90 ● ● ● ● ● TYO Tokyo ● ACJ319 Citation II/Bravo King Air 200 ● ● ● ● ● ● ACJ320 Citation III/VI/VII King Air 250 ● ● ● ● ● ● ACJ321 Citation V King Air 300 ● ● ● BOMBARDIER Citation XLS/+ King Air 350 ● ● Learjet 35/36 Citation X/+ Cessna 172 ● ● Learjet 40/45/45XR Citation CJ1/+ Cessna 182 ● ● Learjet 60/60XR Citation CJ2/+ Cessna 205 ● ● ● ● ● CRJ200 Citation Sovereign/+ Cessna 206 ● ● ● ● ● Challenger 300 Citation Longitude Cessna 207 ● ● ● ● ● Challenger 601 Citation Mustang Cessna 400 ● Challenger 604 Hawker 400A/B Caravan ● Challenger 605 Hawker 400XP Grand Caravan ● ● ● Challenger 850 Hawker 750 Baron ● ● ● ● Global Express Hawker 800 A/B/850XP Bonanza ● Global Express XRS Hawker 900XP TBM ● ● Global 5000 Hawker 4000 TBM700 ● ● Global 6000 TBM850 ● GULFSTREAM TBM900 ● G100 TBM910 ● G150 TBM930
G200
G280 ● ● GIV/GIV-SP/G300/G400 ● ● ● ● GV ● ● ● ● G350/G450 ● ● ● ● G500/G550 ● ● ● G650/G650ER COUNTRY PROFILE: JAPAN Aero Asahi (TYO) Aero Airbus Japan (TYO) JAMCO Air Nakanihon Nippi Subaru AIRBUS MD Asahi (TYO) Aero Alpha Aviation (TYO) JAMCO Max Power Aviation Osaka S.E. International SGC Saga Aviation Aviation Tsukuba ● H120 MD 500/520 ● H125 MD 600 ● H130 MD 900 ● ● ● ● H135 SIKORSKY ● ● H145 S76 ● ● ● H155 S92 ● ● ● H215 ROBINSON ● ● H225 ● ● ● ● ● R22 ● ● AS355 ● ● ● ● ● R44 ● ● ● AS365 ● ● R66 ● BK117 ● BO105 BELL ● 204 ● 205 ● ● ● 206 ● 212
214
230 ● 407 ● ● ● 412 ● 427 ● 429 ● ● 430 LEONARDO ● ● ● AW109
AW119 ● ● ● AW139
AW169
2017 INFRASTRUCTURE REPORT | 63 64 | 2017 INFRASTRUCTURE REPORT AVIATION SERVICE PROVIDERS-DIRECTORY PAGE
As a guide to aviation service providers in the Asia-Pacific region, ASG’s Directory delivers potential customers with a quick and easy way to find the top providers, including contact information and service scope.
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St. Louis Boston/ Geneva Basel Vienna Moscow/ Dubai Singapore Macau Hong Kong Maintenance Bedford Maintenance Maintenance Maintenance Vnukovo Maintenance Maintenance Line Maintenance Refurbishment Maintenance Refurbishment Refurbishment FBO Line FBO Refurbishment Maintenance FBO FBO FBO Completions Maintenance FBO
MRO Expertise and Quality with a Personal Touch.
One Jet Aviation. Many Advantages. Maintenance, Refurbishment, Completions, FBO, Aircraft Management, Flight Support, Charter, Staffing.
www.jetaviation.com/mro/sales
76 | 2017 INFRASTRUCTURE REPORT