ESNEFT life Issue 1: Spring 2019 The East and North Essex NHS Foundation Trust (ESNEFT) Magazine

Meet the heroes of ESNEFT Turn to pages 8 – 9 Also in this issue... This issue of ESNEFT life is kindly sponsored by

See page 16 Healing garden opens Surgery masterclasses

The magazine of and Colchester hospitals and community healthcare services in north Essex and east Suffolk Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019

Main entrance and Emergency Department The second is a larger, two-storey block which forms the new façade at the front of the building. This will provide Big builds at Colchester Hospital non-clinical areas – visitor facilities and convenience / retail outlets on the A series of big builds at Colchester Hospital have been ground floor. Below: Colchester Hospital colleagues announced. ESNEFT life explains… The building work has begun, and is celebrate the green light from planners for a set to be finished at the end of the new cancer centre. A new cancer centre year. Nick Hulme, Chief Executive of ork has begun on building a state-of-the-art cancer centre at East Suffolk and North Essex NHS WColchester Hospital to support patients through their diagnosis and Foundation Trust (ESNEFT), said: treatment. “The entrance and reception areas are The £3.25 million project will bring together chemotherapy, haematology frequently our patients’ first impression and radiotherapy under one roof, alongside a wellness centre to offer The front of the main building, which of the hospital, and it shapes their counselling and support services. has largely stayed the same since whole experience of coming to hospital It follows a fundraising drive by Colchester and Ipswich Hospitals charity the hospital opened in 1984, will at what for many is a stressful and which has raised £2.7 million since 2014, and still needs to raise £220,000. change significantly – paving the way anxious time. By increasing the space for an expansion of the Emergency and improving the facilities in this area The new centre will be more modern, comfortable and welcoming, Department (ED). we aim to create a calming, safe and creating a significantly better experience for patients, their families and reassuring comfortable environment.” carers. The development will take the form of two blocks. The first is single-storey The build will also include improving Kathryn Ramsey, Macmillan programme manager at Colchester Hospital, Artist impressions Artist impressions of the new outside and provides additional space for ED, access for vehicles and pedestrians, and said: “We are extremely grateful for all the support from the public of the new of Colchester Hospital’s entrance, which will include an Urgent Treatment widening the narrow bridge, creating with the fundraising and have also worked closely with the Colchester cancer centre. which will be more modern and Centre (see bottom right of page), a drop-off and pick-up loop at ED, Cancer Services User group to ensure the design of the new unit meets spacious. forward-facing entrance, waiting room improving toilet facilities and creating a the needs of our patients.” and consultation rooms. turning circle for buses. After making a £1 million donation to the campaign, a donor who wishes to remain anonymous was invited to name the new chemotherapy and haematology suite, which as a result will be known as the Drugs manufacturing unit Urgent Treatment Collingwood Centre. new drugs manufacturing unit is to be built at Colchester Hospital so Centres at Ipswich The hospital’s existing facilities in the Mary Barron Chemotherapy Suite and patients can benefit from tailor-made medication, including chemotherapy Haematology Day Unit are cramped with little space for friends and family to A and Colchester drugs for cancer. accompany loved ones and no space to expand. The aseptic unit, costing more than £3 million to build, will open next to the Teams at both Colchester and Pharmacy this autumn. Deputy pharmacy production manager Stephen Pullen Ipswich hospitals are transforming Interventional radiology and cardiac angiography unit said: “The unit will house specialist equipment with a dedicated, skilled team, the way emergency and urgent care offering the most responsive, flexible and effective service to provide safe and is provided. he development of a combined interventional radiology Chandra Sekharan, clinical director for diagnostic imaging high-quality injectables to meet our patients’ needs.” Both hospitals are planning to and cardiac angiography (IRCA) unit means patients will at Colchester Hospital, said: “Many patients with peripheral T The specially designed building will mean aseptically prepared products, for open urgent treatment centres be treated more quickly and in a specialist environment at vascular disease and other major diseases like aortic cancer chemotherapy treatment in particular, can be prepared on site, as (UTCs) and change the way their Colchester Hospital. aneurysms can be treated without an open operation by using well as a range of general intravenous preparations (IV), parenteral nutrition, emergency departments (EDs) are modern techniques of interventional radiology and this suite If the £7 million plans are approved, it will also prevent some radioactive injections and blood labelling for use in nuclear medicine. run. The UTCs will create single people having to travel to a centre of excellence outside of will provide an excellent place to do this. Many diagnostic ‘front doors’ for each hospital. All Colchester for their treatment. investigations, such as a biopsy using ultrasound guidance, walk-in patients will go to the UTC, will be done here to facilitate quicker diagnosis and planning and patients will only go to ED if of treatments.” clinicians at the UTC advise, or if Staff on the unit will be able to carry out invasive procedures, ambulances bring them in. usually involving the insertion of a needle, cannula, catheter The plan is for the Colchester UTC or wire into the patient for diagnosis and / or treatment. This to be open by the end of this year, type of minimally invasive technique will reduce the level of and Ipswich by the end of next year. risk to the patient, meaning they spend less time in hospital and can recover quicker. Go online Chief Executive Nick Hulme (left) with cardiology and Find out more about these builds at radiology colleagues at the site of the new building. www.esneft.nhs.uk

2 3 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019

Virtual robots have arrived at our hospitals. Digital Robots making life technology experts in our IT team are working with clinical Exercise therapy for Patients in waiting teams to introduce artificial intelligence (AI) and robotic process automation (RPA) to our computer systems. stroke patients room busy knitting better for patients Here are two success stories about how the robots are making time matter. and staff id you know we offer therapy groups for stroke for dementia wards Dpatients across ESNEFT? Cutting down wasted appointments Sessions such as Tai-Chi, craft workshops and exercise herapeutic radiographer Lara Burgess has enlisted classes are held at Colchester Hospital. Tthe help of radiotherapy patients and their loved- ones to help her knit fidget quilts for patients with in Outpatients Ipswich Hospital hosts upper and lower limb exercise dementia. The activity is helping them to pass the time irtual robots are helping our teams reduce the number of wasted classes and relaxation in the waiting room at Ipswich Hospital. outpatient appointments by working behind the scenes in our sessions. V Fidget quilts are lap-size quilts made from fabrics with electronic patient records system. The pictures show junior touch-and-feel elements sewn on – buttons, ribbon, zips Our outpatients are sent a text message before their appointment to remind physiotherapist Rebecca and shoe laces for example. They provide comfort and them about their hospital visit. Now, if a patient selects to cancel the Fawcett and stroke distraction to patients who otherwise may spend time appointment, virtual robots at Colchester Hospital ‘pick up’ the cancellation, physiotherapy care tugging their clothes or bedding. search for the appointment in our electronic appointments system – just like assistant Sue Bycraft a human would – and notify the clinic. The newly freed appointments can in therapy classes with Lara (pictured with the first blankets off the production then be given to other patients on the waiting list so they get seen sooner. patients at Ipswich line) said: “I thought it’d be a good use of time. People chat and talk in the waiting room and it’s nice to have In the first week alone, the robots helped 301 unwanted appointments be Hospital. Saving medical secretaries something else to get involved with.” reallocated to other patients and prevented wasting more than £48,000. Darren Atkins (pictured right) is ESNEFT’s deputy Information and valuable time Communication Technology director. He said: “Going ur virtual robots are giving back hundreds on these early figures, over the course of a year, this Oof hours to medical secretaries so they can process will release 34 weeks of admin staff time, spend more time helping patients. offer 15,652 slots back to our patients and avoid the The virtual workers are handling admin-style tasks NHS wasting just over £2.1 million. at Ipswich Hospital, including GP referrals. The “If we book people in to those free slots we can lower robots monitor the electronic referral system and waiting times, see more patients and clinics are more when a new one arrives, it gathers, downloads productive.” and records key clinical data. Simon McCarthy (pictured right), ESNEFT’s operational This was previously carried out by medical lead for Outpatients, and Richie secretaries who had to print out all the Clayton, senior outpatient documents, before scanning each one – which coordinator, have been working could take between 10 and 20 minutes per alongside Darren’s team and referral. Watch technology developer Isobel George Those secretaries now have more time to talk to to make this latest automation patients and deal with their queries and it is a You can find short videos about both of these stories on our ambition a reality. 24/7 process for the first time so referrals are also ESNEFT website – just search ‘stroke therapy’ and ‘Lara quilts’. Simon said: “Before, we were dealt with at weekends. Aldeburgh garden helping inaccurately recording that patients Darren Atkins said: “It’s giving time back to people with dementia did not attend their appointments people to allow them to do the job they are here when some patients had made every to do, leaving the mundane work to the robots. dementia-friendly sensory garden designed to help patients attempt to cancel their appointment. Clinical Neurology medical secretary Chris Harvey Arecover quicker has opened at Aldeburgh Hospital. “Now the robots are doing it, (pictured above) said: “We can now be on the The garden, funded by the Aldeburgh League of Friends, includes cancellations are being accurately recorded in the system.” phones, writing letters or talking to patients, an exercise area, a pavilion, giant musical It is hoped the automation process will also be extended to Ipswich we’re more available. It gives you more time to instruments and scented, textured and edible Hospital’s Outpatients department in future. be doing all the other things you have got to plants. do.” Matron Michelle Fletcher (pictured right) said: “The garden is a focal point of the hospital which creates conversation and Wifi The Wifi systems at Colchester and Ipswich hospitals have been upgraded so they are easier for visitors to use, and more secure. Visitors are now asked to connect to ‘NHS Free Wifi’ when they go online (rather stimulation, helping our patients in their update than the old Wifi Spark option at Colchester, and IHT Public Wifi option at Ipswich). recovery and rehabilitation.”

4 5 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019 New life-saving Cancer ward reopens Masterclasses open youngsters’ eyes defibrillators arrive at after revamp to careers in surgery Colchester Hospital otential surgeons of the future have ew state-of-the-art defibrillators have arrived at Pbeen discovering what goes on in an NColchester Hospital. operating theatre. The new D3 Mindray defibrillators replace the current A series of masterclasses at the Iceni stock which are more than a decade old. A £250,000 Centre, based at the Colchester Hospital investment has been made in the 50 new machines. site, are giving Year 9 pupils from schools Student Amber Ackley-Archer gets in north Essex an insight into Theatres. hands on with equipment used for hip The new devices have integrated monitoring for patient and knee replacements. carbon dioxide levels and a ‘pacing’ function to speed up The students are understanding the roles patients’ heart rates when they are dangerously low. They of anaesthetists, anaesthetic practitioners, Would-be surgeons Matt Murray and are also wi-fi enabled to allow easy transfer of data. surgeons, surgical practitioners, theatre Rowan Woodward have a go using support workers, diagnostic radiographers some of the surgical equipment. and recovery nurses. The classes are also Student Kwadwo Asledu giving students careers advice on how to has a closer look at the take the right steps into a tools used by staff. healthcare career. St Benedict’s Catholic Students Chanay Francis College pupils Chanay and Isabella Ifeadike have Somersham Ward colleagues Laura Mallett, Helen Scordis, Francis and Isabella Ifeadite both been inspired to Joby Shibumathew, Fiona Steward and Linda Stansfield at (pictured right) are both become surgeons after the ward’s official opening. hoping to pursue careers in attending the pswich Hospital’s cancer ward has a brand new look after a medicine. masterclasses. Imodernising and dementia-friendly makeover. Isabella said: “I would like Artwork, energy-saving LED lighting, dementia-friendly flooring, to be a surgeon, but I’m not sure what wet rooms, a children’s playroom and new nurse stations make the type I want to be so that’s why it’s good to unit an uplifting place to receive care. come here.” The real faces Thanks to fundraisers who supported the project through the Chanay said: “It opens your eyes, there in theatre Resuscitation officers Somersham Ward Support Group, the Butterfly charity and are more roles than what you actually eremy Parker, consultant The new defibs are Emma Thomson Colchester and Ipswich Hospitals Charity. think and it gets you to realise there are so Jorthopaedic surgeon at much simpler to use, (left) and Katie Seal many roles you can play that help people. Colchester Hospital, is one of I wanted to be a doctor, but coming here more intuitive and (right) with one of the the clinicians taking part in the masterclasses. Jeremy Parker gives the has made me think more about being a youngsters a hand with their new defibrillators at He said it can be difficult to recruit theatre lightweight surgeon.” suturing and knot tying. Colchester Hospital. staff because a lot of people don’t know what The Iceni Centre has led the way in surgical happens within the department. “We have to Emma Thomson, resuscitation officer at Colchester training for the last 25 years, providing keep making the effort to encourage people to see what’s going on.” facilities for education in all areas of health Hospital, said: “The information can be transferred He told the youngsters it is “hard work and care. wirelessly to a central station which will allow us to review to become a surgeon”, but it is the the event as part of the debrief process. This information Peter Cook, head of innovation at ESNEFT, “best job in the world”. can then be stored in the patient’s clinical notes.” said: “Hopefully this is the start of a wider Theatre support worker Gaia Falcone engagement with local schools. We want Nurse Liam Horkan, head of clinical procurement for the has been in her role for four years. to learn from this experience, which has Trust, said: “The new defibs are much simpler to use, She said: “It’s quite a varied role that been a good one so far, and replicate it more intuitive and lightweight.” gives you a really good foundation and at Ipswich with schools there and expand knowledge base of the hospital you’re other activities within other professions at in, something like this is a really good A defibrillator is a device that gives a high energy the Trust, including midwifery, pathology Students Alice Brown and Lauren starting point if nursing is something electric shock to the heart through the chest wall to and haematology.” Connell have a go at knot tying, you want to do.” someone who is in cardiac arrest. watched by theatre support worker A new skylight provides a bright outlook on the new ward. Find out more about how students are Gaia Falcone. getting involved at ESNEFT on page 15.

6 7 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019 Saying thank you to our NHS stars with our commendation awards

very day, in all corners of the NHS, staff go the extra mile Claire Pelling and Tracy Schofield, district nursing sisters Eto make a difference. At East Suffolk and North Essex NHS Claire and Tracy are part of the east Suffolk community services team which cares Foundation Trust we give Commendation awards to staff who for people at home. We thanked them with Commendation awards for the ‘over and above’ care they gave to a patient as he peacefully died at home. do extraordinary things. Meet our award winners… Claire and Tracy were about to finish for the day when the patient’s family called Gennine Pelayo, and asked for their help. Understanding the family’s need for their support in the Resourcing assistant, HR patient’s last hours, the duo decided to stay on at work. They stayed until late in the night. Claire and Tracy want to make sure the whole team receives a round of Moving to a new country to start a applause. new job is a daunting prospect, but Colchester Hospital colleague Gennine Lyndsey Walker, paediatric Director of Communications and Engagement Rebecca makes sure the process is a happy one oncology nurse specialist Driver surprised Claire and Tracy with their awards. New for our international recruits. Lyndsey is a nurse who cares for to the trust, it was her first Commendation presentation. Her mother Gene, a nurse at the children with cancer and was given Rebecca (right) said: “I’ve seen so many hospital, travelled to the UK from one of our Commendations for her examples of outstanding commitment their home in the Philippines in 2004. commitment and kindness to families to patient care since joining the Gennine stayed at home for two years until her mother had saved enough money going through the toughest of times. organisation. This is a fantastic scheme to bring Gennine and her younger sister to join her. Now Gennine is supporting Lyndsey was to recognise colleagues’ achievements colleagues who are in the same shoes her mother was all those years ago. nominated for and I look forward to many more presentations and opportunities to Gennine goes the extra mile to ensure the new starters relocating thousands of the award by the meet staff.” miles from home are given a warm welcome, not only to the NHS, but to the mother of a little Colchester community. girl Hayley (pictured right) who lost her life to cancer. Hayley’s family called Adhip Mandal, surgeon on Lyndsey in their hour of need to Adhip is a vascular surgeon who cares for patients at Colchester and Ipswich support them as Hayley, seven, died hospitals with conditions affecting their circulation, including artery and at home. vein diseases. He is described as a ‘shining example’ in the NHS. HOURS FILLED As well as saving lives, Adhip does LGBT+ team 222,000 amazing things like bringing in When you look at the end of the clothes for a homeless amputee ESNEFT rainbow, you’ll find our SHIFTS WORKED patient who only had the clothes LGBT+ network. The team... 28,000 he was wearing. • supports and empowers LGBT+ We awarded Adhip a staff to achieve their full potential 2,600 BANK WORKERS Commendation for his compassion • creates a positive and supportive and teamwork. environment for LGBT+ patients. BUSY MONTHS To thank them for their hard work 3 Michelle Chaplin, community team leader and in recognition of what they’ve achieved, we surprised the core During the snow last year, the Stowmarket Community members with a Commendation health team showed that even extreme weather won’t 1 GREAT PARTNERSHIP Award. stop them helping their patients. NHS Professionals have been working together with East Suffolk and North Essex NHS Foundation Trust to keep staffing levels at the standard Team lead Michelle knew many of her patients lived required to continue delivering high-quality patient care during the Winter. in rural areas and cars couldn’t reach them…so she borrowed a tractor from a neighbour. Thank you to all of our bank members who have been working flexibly during this busy period. It’s your care, compassion and work ethic that make us proud of our NHS. Michelle collected her nursing staff from their homes and drove them round the snowy countryside to be Considering joining the bank? with their patients. She also borrowed another two To apply, or to contact your local NHSP team visit: esneft.nhsp.uk »

tractors and found volunteer drivers, and worked Statistic dates are 01/12/18–28/02/19 and are nearest whole number tirelessly to keep her staff safe and in high spirits. 8 9 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019 Life in a Day: Our NHS at 70 photograph exhibition

he NHS has turned 70 years Told and to capture the moment we created an East Suffolk and North Essex NHS Foundation Trust photograph exhibition. Local photographer Warren Page spent a day capturing snapshots at Colchester and Ipswich hospitals and with our teams working in the local community. Here’s the result – 21 photographs showing ‘Life in a Day’, which is what we called the exhibition. The photos can been seen displayed at Colchester and Ipswich hospitals. Images: © PagePix Ltd

10 11 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019 Our Charity news Cardiac care at its very best

Meet our marathon runners he Cardiology teams at Ipswich and Colchester New technique for removing Five fundraisers have been lacing up their training shoes to prepare for April’s T London Marathon in aid of our hospitals’ charity. Find out what’s inspired them... hospitals are working more build-up in coronary arteries closely together since the two Patients can now be treated closer to home and more quickly Mandy Jordan Andy Elms hospitals merged last year. after a new cardiac technique called rotablation was launched Mandy is head of the Colchester & Ipswich This is Andy’s first marathon and he Here are some examples of in Ipswich Hospital’s Heart Centre. Hospitals Charity and is fundraising for the is running it in memory of his brother clinical excellence… Teresa Lewins (pictured here with David Bloore, Cardiology Ipswich Hospital Children’s Appeal (see Tim who died last year, aged 33. lead at Ipswich) was the first patient to panel below). She said: “No one is more Andy (left, with Tim, right) is raising money for the benefit from the treatment, which she surprised than I am that I’m doing it. I only Colchester Hospital Critical Care Unit as they cared for Tim. Smart monitor for would have had to travel to Papworth or started running last year with the couch He said: “The care he received there really was exceptional heart patient Basildon hospital for previously. She said: to 5k program to improve my health and and was the NHS at its absolute best.” “I think it’s brilliant. All the way through fitness and now I’m running a marathon!” Plumber Gerald Brown (pictured it’s been super, I was amazed how quick here with cardiology consultant the whole process has been.” Jennifer Wright John Ward Joanne Hearn Duncan Field) has a new heart The procedure involves breaking down The London Marathon is just one John only took up Joanne secured monitor sitting under his skin that calcium built up in a patient’s coronary of the endurance events mother running in May a place in the talks to his smartphone. It means arteries over time – much like limescale Jennifer is taking on this year to in a bid to lead a marathon last year he won’t need to keep coming in your pipes at home – into microscopic raise money for the Ipswich Hospital healthier lifestyle, but was forced to back for hospital check‑ups. fragments.It is performed Children’s Appeal. but he already has defer after being through a tube in the Her son Leo received treatment for 250 miles under his belt in preparation diagnosed with endometriosis. She said: patient’s wrist and means a broken leg and she said: “I was so for the marathon. He said: “I’m “The [Colchester] hospital were brilliant patients can go onto impressed by the wonderful staff. becoming increasingly aware that it’s throughout and were all genuinely undergo stent or surgical They were never too late to start.” interested in finding the solution so that treatment. all very busy John joins Mandy and Jennifer in I could get back out running.” Dr Bloore said: “Being but treated fundraising for the Children’s Appeal Joanne has decided to fundraise for able to deliver it in-house each child – his daughter Elizabeth (pictured with the hospital’s children’s ward after her reduces the waiting time with care, him here) has been a patient on the daughter had treatment there last year. and travelling times for patience and children’s ward. He said: “It’s simply a our patients.” compassion.” great cause.” If you have a place in the London Marathon and would like to join our team and support the hospital Find out what happened when the Secretary of State for Health visited the as your charity, contact our Fundraising Team on Mr Brown was the first patient to Ipswich Hospital Heart Centre on page 17. 0300 770 1359 or [email protected] have the device fitted at Colchester Hospital. It uses Bluetooth to activate the implant and records A patient thank you Children’s Appeal every heartbeat on a mobile phone A 55-year-old has thanked our staff who helped save his life app. It logs any symptoms of and get him back on the road to recovery after he suffered a 1st birthday dizziness or palpitations directly to heart attack. Open gardens he Ipswich Hospital Children’s the hospital, without the need for a Neil Yeo from Halstead, was initially taken to Colchester clinic appointment. New for this year, the charity is launching an open gardens TAppeal is a year old and the Hospital for care before being transferred to Ipswich Hospital Dr Field said: “The app is very user- scheme in support of The Blossom Appeal. The appeal is raising team is pleased to announce the for further treatment, including being fitted with a stent. friendly and the procedure to have money towards a new £2.5 million breast care centre for Ipswich total raised so far is £212,000. Mr Yeo, who was back on his bike and cycling 8 km within four days of discharge it fitted takes between 10 to 15 Hospital. We need to help raise £2.5 million so the Children’s from Ipswich Hospital, said: “Everything went like clockwork, from being admitted minutes The team is looking for garden owners to throw open their Department at the hospital can be transformed. It has to Colchester to recovering on Claydon Ward in Ipswich. I will be forever indebted to “It is the first device on the market gates and invite visitors to enjoy their hard work in return for a not been significantly updated since the 1980s. the paramedic that saved my life, the staff in Colchester and Ipswich – including that talks to a mobile phone and donation. Gardens of all shapes, sizes and style are taking part. Supporter Tyler Webb-Harding recently raised £879 by Dr Duncan McNab – and the gift that is modern technology.” the exciting thing is that technology Register your garden, or find a garden near you to visit, online at completing a gruelling 24km SAS selection test in the Prior to the merger of the two hospitals, part of Neil’s treatment would likely have is moving forward all the time.” www.colchesteripswichcharity.org.uk/opengardens Brecon Beacons. Thanks to Tyler and all our fundraisers been carried out at Basildon hospital and that would have probably extended his stay so far. in hospital by one or two days. 12 13 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019 Why become a member of our trust? Students take over our hospitals

Are you interested in the future of our hospitals? Have oung people from schools in you considered becoming a member of East Suffolk and Ynorth Essex and east Suffolk took North Essex NHS Foundation Trust? part in Takeover Challenge Day at Youngsters were able to test out the More than 10,000 local people are signed up as members of Colchester and Ipswich hospitals. fluoroscopy equipment in radiography our trust. Joining means you are interested in the services we The national event allows youngsters at Colchester Hospital. Fluoroscopy is an imaging technique, using X-rays, which provide to you and your family. to get a glimpse of hospital life, giving allows a physician to see the internal them access to different departments It’s free, it’s open to anyone living in the area who is over 16, structure and function of a patient so and you can choose how involved you want to be. including the pathology lab and that, for example, the pumping action of operations centre. Many of our members choose just to subscribe to our the heart or motion of swallowing can be newsletter – Connect – which helps keep them informed They were also encouraged to be watched. about what’s happening across the organisation. innovative – using their experience of modern technology to come up with Others take up opportunities to come along to meetings or ideas that could improve the way we take part in questionnaires when we are trying to find out work. what local people think on health issues. The young people We welcomed 70 young people to Members are also invited to vote for the governors (see below) both sites, aged 14 to 19. Organiser who formally represent the members’ views to the Trust Board really enjoyed Sarah Smith, head of nursing for of Directors – they can even put themselves forward as a Women’s and Children’s services, said: meeting and talking governor. “The young people really enjoyed to patients meeting and talking to patients and Who represents you? the shadowing aspect of the day, We have a council of governors who represent the interests of but would like the experience to be the members and the wider public. All patients and people who live locally are invited more hands-on so we’re thinking of Colchester Hospital to become a member of our organisation. They are: increasing the age to 16 and over this resuscitation officer Katie Seal was on hand to talk Interested year.” Public governors: voted for by members and representing a young people through CPR geographical area (known as a constituency) ? If you’re interested in becoming a member, email (cardiopulmonary resuscitation) and what to do if a person is Staff governors: members of staff, voted for by our staff [email protected] or call 01206 742347. choking. 3,500 colleagues are Stakeholder governors: nominated by local organisations trained / refreshed in basic life including councils, health watch groups and universities. support at the Trust every year.

Colchester Public Governors Christopher Hall Joanna Kirchner Michael Horley Ipswich Public Paul Ellis Governors Associate director of Logistics Andy Willis showed students Susan Hayes the Operations Centre at Ipswich Hospital. This is the hospital Colchester & Essex Staff Governors Rest of Essex Public Governors Joanne Thain equivalent of air traffic control – where teams ‘manage’ beds, Moving and handling practitioner Isaac Ferneyhough Elizabeth Smith Ian Marsh making sure patients are in the right place at the right time. Matron Donna Booton Jane Young Jennifer Rivett Surgeon Sharmila Gupta Janet Brazier Michael Loveridge Ipswich & Suffolk Staff Governors John Price Stakeholder Governors Nurse Tonia Evans Children’s nurse Alice Nash showed Helen Chuah (Colchester Borough Council / Tendring District Council) Nurse Louise Palmer students how to resuscitate a baby at Vacant (Ipswich Borough Council / Suffolk District Council) Nurse Joanne Garnham Carlo Guglielmi (Essex County Council) Ipswich Hospital. Nursing a child is not just a question of caring for a small Gordon Jones (Suffolk County Council) Rest of Suffolk Vikki Jo Scott ( / Anglia Ruskin University) Public Governors adult. Children have very specific health Vacant () Gillian Orves needs and our children’s nurses need to Roston Dove (Colchester Garrison) David Welbourn understand how a healthy child develops David Sollis (Essex Healthwatch) John Alborough towards adulthood to minimise the impact Anthony Rollo (Suffolk Healthwatch) Gordon Scopes of illness. This involves working closely with the parents.

14 15 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019

oung patients will be treated closer to home and more Yquickly thanks to a new specialist role which has been Charlie’s role to introduced at Ipswich Hospital. We want to make Charlie Martin is a new specialist paediatric orthopaedic physiotherapist. She also leads the hospital’s club foot reduce waiting service and will treat a variety of conditions affecting your time matter children, including flat feet, bow legs, knock knees and walking ability. times for children Charlie said: “The impact it will have on waiting times for e want to be the organisation where time matters. We patients and their families will be significant. Wwant to remove unnecessary stress and frustration for “What’s not helpful for children is for them to wait a long patients and give staff time back to do their jobs. time to see a surgeon when they may not need surgery. A We started a ‘Time Matters’ conversation with a week dedicated to listening to staff specialist physiotherapist can offer different treatment.” and patients. Here’s some of what we heard. Previously, some patients will have needed to travel to Norwich or Cambridge. Consultant paediatric orthopaedic surgeon Graeme Carlile, who works in partnership with Charlie (pictured together left), said: “It’s much better for families in terms of convenience, distance travelled, and taking time off school if a specialist service can be delivered locally. “The responsibility and complexity of work Charlie will be undertaking will be hugely beneficial for the unit and brings Wheelchair Services team member us in line with the rest of the region in providing the same Kevin Chatto is pictured here setting level of service.” up a new manual wheelchair for Deborah Steed in Clacton so she Charlie’s appointment will help the development of the was able to enjoy a holiday. trust’s paediatric orthopaedic service across Colchester and Ipswich hospitals. Her counterparts at Colchester Hospital Felixstowe Hospital’s Amy Boon It wasn’t possible to take her are Hannah Pickford and Lyndsey Reynolds. is doing generic worker training, electric powered wheelchair away part of which is to learn basic but Kevin’s help gave Deborah her physiotherapy skills such as freedom. encouraging people to stand from Bluebird Lodge is a community Other members of the Wheelchair sitting using their walking frame. hospital in Ipswich (built on the old Services team are pictured below. This will help patients to recover and airport site) offering inpatient care Health secretary visits Ipswich team get home sooner. and rehabilitation for patients who no longer need an acute hospital, ecretary of State for Health and but are not ready to go home. SSocial Care Matt Hancock MP Our community hospitals have day visited the life-saving team at Ipswich rooms, outside spaces and gyms to Hospital’s Heart Centre. help patients get well and go home The Minister toured the £5 million sooner. specialist unit and went behind Pictured above is one of the teams the scenes in an operating theatre at Bluebird Lodge. to watch a heart attack patient undergoing surgery. During his visit this month, the Student occupational therapists Our React team in Suffolk supports Minister also hosted a question and organised a song and dance session people at home to prevent them answer session with 130 members of on Peldon Ward at Colchester needing to come into hospital. clinical and support staff. Hospital. They are a 24 / 7 team dedicated to The Ipswich Heart Centre is home to specialist Getting up and moving helps avoiding unnecessary admissions theatres for planned coronary angioplasty. This is a Matt Hancock MP, Secretary patients to recover quicker and to hospital by making sure patients life-saving operation where patients at risk of a heart of State for Health, in the get home sooner. Classics by receive treatment to meet their attack have their narrowed arteries widened. Heart Centre at Ipswich Frank Sinatra, Elvis and Abba got needs in their own homes, such as Patient Barry Parker lives near Felixstowe and met Hospital, and with healthcare everyone smiling and up and about. antibiotics and physiotherapy. the Secretary of State on his visit. He said: “The staff assistant Belinda Keys. at this place are fantastic.” 16 17 Send your items to...ESNEFT life See back page for details ESNEFT life...your magazine Issue 1: Spring 2019

People living with type 2 diabetes Patients who have had a suspected in Ipswich and east Suffolk can now stroke can now be assessed by a receive support from a specialist ESNEFT specialist hospital consultant in dietitian to help them live healthier Celebrate... the comfort of their own home lifestyles. following the launch of a first-of- A new Enhanced Lifestyle Support Bite-size good news stories from around our trust its-kind telemedicine pilot with local Service allows people to access paramedics in Suffolk. personal consultations and interactive Specially trained paramedics from the Ipswich Hospital patients can now Our Suffolk community midwives group events at community locations, local ambulance service use a secure return items such as walking sticks, Jess Rowland, Lisa Larner and providing them with diet and activity video conferencing app to liaise with crutches and shower chairs to on- Nicola Heath are pictured advice. an expert stroke consultant from site recycling containers. here with one of their new ESNEFT diabetes dietitian Joanne Ipswich Hospital. The containers can be found at the bilirubinometers – a quick and Malocca (pictured), said: “We offer a South and Outpatients receptions easy test for jaundice can now The consultant can see the range of evidence- as an alternative to the home be done at newborn babies’ patient, ask questions about based programmes collection service. homes with this portable their history and symptoms to support individuals machine, saving families a trip to to achieve significant It is estimated that for every five and discuss the case with the Ipswich Hospital. weight loss, reduce pairs of crutches issued through the paramedic before deciding their medication and, NHS, only one pair is returned. whether they need to come to hospital, making treatment in certain cases, even put their diabetes Activities and pastimes to help get patients quicker. into remission up, moving and on the road to recovery altogether.” are coming to Colchester Hospital. The Occupational Therapy team has been Colchester Hospital’s resuscitation team hosted a ‘Restart a Heart Day’ where successful in applying to the Tesco Bags of they taught more than 250 members of the public basic, lifesaving CPR Help scheme for funding – and your votes (cardiopulmonary resuscitation). It Urology consultants, registrars and while shopping in Colchester Tesco stores included 150 local school children. other staff at Colchester Hospital grew their moustaches for Movember, raising can help. Across the UK, there are over awareness of prostate cancer, testicular 30,000 cardiac arrests outside of cancer and mental health and suicide in hospital every men. We have changed the way we describe year. Without food and fluid thicknesses for patients A dad with a dab-hand for Lego has built a mini CPR the chances with swallowing difficulties. version of a hospital scanner to help Ipswich Hospital’s of surviving child patients. We’ve replaced ambiguous words cardiac arrest are such as ‘soft’ and ‘sloppy’ with MRI scanners are large, heavy and noisy so zero. internationally-developed scientific unsurprisingly lots of children get scared about having language. It’s to reduce the risk of a scan. Now youngsters can play and learn from the People recovering from time in choking so it’s really important, and fun working model built by Chris Johnson, father to intensive care at Ipswich Hospital can it will help patients with conditions young patient Livio – both pictured here with Livio’s share their experiences and fears at a such as Parkinson’s and motor neurone mum Maria and hospital play specialist Keren Brooke. new, monthly support group. Meanwhile… disease, as well as stroke patients. An MRI scanner is a large tube containing powerful ICU (Intensive Care Unit) Steps is Here’s a blue lipstick photo from Oral magnets. Patients lie inside the tube during the scan. held on the first Wednesday of every department colleagues at Ipswich month at Bluebird Lodge in Ipswich, Hospital as part of an awareness-raising between 6 pm and 8 pm. campaign for mouth cancer and good Led by nurses (pictured here, Claire mouth hygiene. Gray and Tamsin King), the group is informal and confidential. Jonathan Jenkyn, from Ipswich, (pictured front, right) was cared for in ICU after having a cardiac arrest. He said: “I am happy to talk about my entire experience but other people just like to listen and that is OK and can be part of the healing process as well.” Ian Mackay, from Stowmarket, (front left) spent time in ICU after collapsing. He said: “ICU Steps has allowed me to understand more what was happening to me in hospital by listening to other people’s experiences.”

18 19 SendApp your itemshelps to...ESNEFT children life get ready for surgery

oung patients can now find out what it is like to have an operation at YIpswich Hospital from the comfort of their own home thanks to a new app designed to help them overcome nerves before coming in for surgery. “Little Journey” gives children and their parents or carers the chance to prepare for surgery by taking them on a virtual tour of the children’s ward, anaesthetic room and recovery area. Available for smartphones in 2D – or using a 3D virtual reality headset – it gives them the chance to meet doctor and nurse characters, see some of the equipment which will be used to care for them and find out more about what to expect on the day of their procedure. The app aims to reduce anxiety among the 1,050 young people who have an operation at the hospital each year. Two different versions are available, with one aimed at younger children and the second at those aged eight and above. Dr Helen Findley, consultant anaesthetist at the hospital, said: “Coming into hospital can be very frightening and overwhelming. There is evidence Staff on the children’s surgery unit at that if a child is very anxious Ipswich Hospital. Top row, (L – R) Helen and has a negative experience, Findley and Julia Jenkins (both consultant it can contribute to longer-term anaesthetists). Crouched (from left) Sharon behavioural problems as well as Cable (operating department practitioner), shaping the way they feel about Dino Bundhun (children’s nurse) and Ally hospital for the rest of their life. Clarke (theatre assistant). We hope this app will help to counteract that by showing them that coming in for an Twins Joe (left) and Ben (right) Hardy, 3, operation can be a positive Watch See twins Joe and Ben in action and hear testing out the Ipswich Hospital Little experience.” from Dr Helen Findley on our video on Journey app and virtual reality system. Facebook @EastSuffolkNorthEssexNHS

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