monthly OTP

APRIL 2018

Contents

GLOBAL AIRLINES GLOBAL RANKING Top and bottom

Regional airlines

Latin American EMEA ASPAC North America and Caribbean

Notes: % On-Time is percentage of flights that depart or Update: Status coverage as of April 2018 will only be based arrive within 15 minutes of schedule. on actual gate times rather than estimated times. This may Source: OAG flightview. Any reuse, publication or distribution of result in some airlines/airports being excluded from this report data must be attributed to OAG flightview. report. Global OTP rankings are assigned to all airlines/ Global OTP rankings are assigned to all Airports airports where OAG has status coverage for at least 80% where OAG has status coverage for at least 80% of the of scheduled flights. If you would like to review your flight scheduled flights. status feed with OAG please [email protected] MONTHLY OTP – APRIL 2018 Global airlines – top and bottom

BOTTOM AIRLINE ON-TIME TOP AIRLINE ON-TIME FLIGHTS On-time performance On-time performance FLIGHTS

Airline Arrivals Rank Flights Rank Airline Arrivals Rank Flights Rank

TW T'way Air 99.5% 1 3,419 138 3H Air Inuit 39.2% 153 1,460 212 HX 95.8% 2 3,144 141 SF 41.9% 152 424 291 SATA International-Azores JH 95.1% 3 2,122 173 S4 47.0% 151 625 268 Airlines S.A. PM Canaryfly 94.0% 4 1,072 232 EE Regional Jet 52.2% 150 70 367 BT Air Baltic Corporation 92.9% 5 4,624 117 VC ViaAir 53.4% 149 297 319 RC Atlantic Airways 92.1% 6 221 333 TP TAP Air 53.8% 148 11,263 59 HR 91.7% 7 14 377 Z2 Philippines AirAsia Inc. 54.2% 147 3,950 126 CM 90.9% 8 9,921 69 BJ 55.9% 146 591 272 XL LATAM Airlines Ecuador 90.7% 9 1,052 237 WG Sunwing Airlines Inc. 56.7% 145 2,136 171 A3 90.1% 10 3,435 137 5J Cebu Pacific Air 58.9% 144 8,308 79 NT 90.0% 11 5,794 101 PK Pakistan International Airlines 60.9% 143 3,550 136 JJ LATAM Airlines Brasil 89.8% 12 18,245 33 DI Norwegian Air UK ltd 61.0% 142 592 271 H2 89.8% 13 2,438 162 ZH 61.5% 141 20,903 28 7G Star Flyer 89.8% 14 1,858 189 PR 61.7% 140 9,700 72 LS Jet2.com 88.9% 15 4,512 118 XT Indonesia Airasia X 62.8% 139 1,494 210 NH 88.8% 16 37,087 13 WY 62.9% 138 5,856 99 S7 Siberia Airlines 88.5% 17 9,203 73 MH Airlines 63.8% 137 12,801 50 B0 La Compagnie 88.5% 18 102 353 LY Airlines 64.5% 136 2,925 147 X3 TUIfly 88.5% 19 1,713 198 AV 64.9% 135 20,934 27 O6 88.3% 20 7,952 85 CA Air 65.7% 134 40,088 12 KC 88.3% 21 3,588 134 7C Jeju Airlines 65.9% 133 5,476 106 AM Aeromexico 88.3% 22 18,001 36 PD Porter Airlines Inc. 66.0% 132 4,908 111 3K 88.2% 23 2,583 159 KA Cathay Dragon 66.0% 131 5,187 109 AD Azul Airlines 87.7% 24 21,443 23 SV Saudi Arabian Airlines 66.3% 130 18,091 35 Q6 Costa Rica 87.7% 25 408 294 AI 66.3% 129 15,837 43 SW Air 87.6% 26 932 246 SP SATA Air Acores 66.7% 128 1,235 222 QF Airways 87.6% 27 21,338 24 AF Air 67.0% 127 28,140 18 JL 87.5% 28 24,313 21 CI 67.1% 126 5,475 107 SU Russian Airlines 87.3% 29 27,207 19 UK 67.8% 125 3,309 139 - Societa Aerea Italia- AZ 87.2% 30 16,239 40 na S.p.A MS Egyptair 68.2% 124 6,533 94 HA 86.3% 31 7,968 84 D7 Airasia X 68.3% 123 1,669 201 AS 85.5% 32 32,376 14 BR EVA Airways 68.6% 122 4,819 112 KL KLM-Royal Dutch Airlines 85.4% 33 22,086 22 B6 JetBlue Airways Corporation 68.6% 121 31,215 16 RAC 85.4% 34 1,101 230 DG Cebgo 69.2% 120 2,958 146 PG 85.1% 35 5,927 98 XJ Thai Air Asia X 69.3% 119 461 287 GA 85.1% 36 18,500 31 MU 69.7% 118 61,844 6 SQ Airlines 85.0% 37 7,254 90 AC 69.9% 117 47,245 9 OU 84.4% 38 1,942 182 CZ 70.2% 116 61,691 7 HV Transavia.com 84.3% 39 4,395 120 QZ Indonesia AirAsia 70.2% 115 2,760 152 LG 84.1% 40 2,910 149 JP Adria Airways 70.4% 114 1,661 204 Y4 Volaris 84.0% 41 9,135 74 ET 70.8% 113 9,035 75 DL 83.6% 42 159,520 2 TG International 70.9% 112 6,668 92 DY Norwegian Air Shuttle 83.6% 43 10,864 60 WX City Jet 71.0% 111 407 295 IB 83.3% 44 17,303 37 MK Air 71.0% 110 1,152 226 UA 83.2% 45 141,753 3 OZ 71.0% 109 8,269 80 AA 82.9% 46 187,844 1 GS 71.2% 108 10,704 61 QR 82.6% 47 14,028 48 RS Air Seoul, Inc 72.0% 107 840 251 AG dba OS 82.6% 48 11,695 55 7I 72.2% 106 600 270 Austrian ME 72.3% 105 1,947 181 RO Tarom 82.6% 49 3,001 143 LR S.A. 72.3% 104 2,241 169 VA International 82.5% 50 13,395 49 GF 72.6% 103 4,137 123 EK 82.4% 51 15,888 42 JW 72.6% 102 1,404 215 AR Aerolineas Argentinas 82.2% 52 9,947 68 OK 73.0% 101 2,642 156 SK SAS 81.3% 53 26,789 20 KE 73.1% 100 12,478 52 NK Spirit Airlines 81.2% 54 15,913 41 ZE Eastar Jet 73.2% 99 1,899 184 FD Thai AirAsia 81.0% 55 11,644 57 MI SilkAir 73.2% 98 3,688 132 NU 80.8% 56 2,080 174 SY Sun Country Airlines 73.3% 97 1,630 206 VN 80.7% 57 11,912 54 LH German Airlines 73.9% 96 46,195 10 9K Cape Air 80.7% 58 7,266 89 FJ 73.9% 95 2,047 176 AY 80.6% 59 10,305 62 MM Limited 74.0% 94 2,812 150 9W Jet Airways (india) Ltd 80.5% 60 18,119 34 CX Airways 74.2% 93 8,078 82 PC 80.5% 61 14,655 47 3M SILVER AIRWAYS LLC 74.7% 92 2,996 145 6S Saudi Gulf Airlines 79.8% 62 709 261 AIRLINE MONTHLY OTP – APRIL 2018 Global airlines by flights

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On-time performance Airline Arrivals Rank Cancellation No. flights Rank AA American Airlines USA 82.9% 46 1.4% 187,844 1 DL Delta Air Lines USA 83.6% 42 1.0% 159,520 2 UA United Airlines USA 83.2% 45 0.9% 141,753 3 WN Southwest Airlines USA 76.7% 78 1.0% 117,478 4 FR Ryanair Ireland Republic of 79.4% - 0.5% 68,160 5 MU China Eastern Airlines China 69.7% 118 0.8% 61,844 6 CZ China Southern Airlines China 70.2% 116 1.3% 61,691 7 U2 Easyjet 79.3% 65 0.6% 50,213 8 AC Air Canada Canada 69.9% 117 4.1% 47,245 9 LH Lufthansa German Airlines 73.9% 96 3.1% 46,195 10 TK Turkey 78.2% 72 0.5% 40,603 11 CA China 65.7% 134 0.6% 40,088 12 NH All Nippon Airways Japan 88.8% 16 0.3% 37,087 13 AS Alaska Airlines USA 85.5% 32 0.4% 32,376 14 6E IndiGo India 85.6% - 0.1% 32,049 15 B6 JetBlue Airways Corporation USA 68.6% 121 1.1% 31,215 16 BA United Kingdom 79.0% 70 0.5% 30,589 17 AF France 67.0% 127 12.6% 28,140 18 SU Aeroflot Russian Airlines Russian Federation 87.3% 29 0.1% 27,207 19 SK SAS Scandinavian Airlines 81.3% 53 2.0% 26,789 20 JL Japan Airlines Japan 87.5% 28 0.3% 24,313 21 KL KLM-Royal Dutch Airlines Netherlands 85.4% 33 1.0% 22,086 22 AD Azul Airlines Brazil 87.7% 24 1.1% 21,443 23 QF Qantas Airways Australia 87.6% 27 1.1% 21,338 24 WS Westjet Canada 78.1% 74 2.6% 21,164 25 JT Lion Air Indonesia 63.6% - 3.1% 20,989 26 AV Avianca Colombia 64.9% 135 3.1% 20,934 27 ZH Shenzhen Airlines China 61.5% 141 0.6% 20,903 28 MF Xiamen Airlines Company China 62.1% - 1.5% 20,853 29 G3 GOL Linhas Aereas S.A. Brazil 85.3% - 0.2% 18,925 30 GA Garuda Indonesia Indonesia 85.1% 36 0.5% 18,500 31 VY Airlines 77.1% 75 3.3% 18,282 32 JJ LATAM Airlines Brasil Brazil 89.8% 12 0.7% 18,245 33 9W Jet Airways (india) Ltd India 80.5% 60 0.2% 18,119 34 SV Saudi Arabian Airlines 66.3% 130 2.7% 18,091 35 AM Aeromexico Mexico 88.3% 22 0.0% 18,001 36 IB Iberia Spain 83.3% 44 1.1% 17,303 37 AK AirAsia Malaysia 79.0% 69 0.1% 16,934 38 LA LATAM Airlines Group Chile 76.6% 79 2.8% 16,868 39 AZ Alitalia - Societa Aerea Italiana S.p.A 87.2% 30 0.1% 16,239 40 NK Spirit Airlines USA 81.2% 54 0.7% 15,913 41 EK Emirates 82.4% 51 0.0% 15,888 42 AI Air India India 66.3% 129 0.1% 15,837 43 W6 Wizz Air Hungary 83.6% - 0.2% 15,691 44 BE United Kingdom 83.0% - 2.6% 15,587 45 NZ New Zealand 75.0% 88 0.1% 15,171 46 PC Pegasus Airlines Turkey 80.5% 61 0.2% 14,655 47 QR Qatar Airways Qatar 82.6% 47 0.3% 14,028 48 VA Virgin Australia International Australia 82.5% 50 1.1% 13,395 49 MH Malaysia 63.8% 137 1.5% 12,801 50 LX Swiss/Crossair Switzerland 76.2% 83 1.1% 12,562 51 KE Korean Air Korea Republic of 73.1% 100 0.2% 12,478 52 SG SpiceJet India 78.2% 73 0.3% 12,157 53 VN Vietnam Airlines Viet Nam 80.7% 57 0.8% 11,912 54 OS Austrian Airlines AG dba Austrian Austria 82.6% 48 1.5% 11,695 55 JQ Jetstar Airways Australia 79.3% 64 1.3% 11,666 56 FD Thai AirAsia Thailand 81.0% 55 0.0% 11,644 57 ID Batik Air Indonesia 78.4% - 1.1% 11,300 58 TP TAP Air Portugal Portugal 53.8% 148 1.9% 11,263 59 DY Norwegian Air Shuttle 83.6% 43 0.4% 10,864 60 GS TianJin Airlines China 71.2% 108 2.4% 10,704 61 AIRLINE MONTHLY OTP – APRIL 2018 Global airlines by flights

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On-time performance Airline Arrivals Rank Cancellation No. flights Rank AY Finnair 80.6% 59 0.9% 10,305 62 9C Spring Airlines China 86.9% - 0.4% 10,221 63 SA South 79.9% - 2.6% 10,184 64 4O Mexico 90.6% - 0.1% 10,182 65 7H Corvus Airlines USA 75.9% - 8.0% 10,046 66 F9 Frontier Airlines Inc. USA 76.5% 81 0.9% 9,993 67 AR Aerolineas Argentinas Argentina 82.2% 52 0.8% 9,947 68 CM Copa Airlines Panama 90.9% 8 0.4% 9,921 69 WF Wideroe's Flyveselskap Norway 88.9% - 3.9% 9,912 70 LO LOT - Polish Airlines Poland 76.6% 80 2.3% 9,822 71 PR Philippine Airlines Philippines 61.7% 140 0.8% 9,700 72 S7 Siberia Airlines Russian Federation 88.5% 17 0.0% 9,203 73 Y4 Volaris Mexico 84.0% 41 0.2% 9,135 74 ET Ethiopian Airlines 70.8% 113 0.3% 9,035 75 D8 Norwegian Ireland Republic of 75.3% 87 0.3% 8,774 76 EI Ireland Republic of 82.5% - 0.4% 8,590 77 QG Citilink Indonesia Indonesia 89.2% - 0.0% 8,590 78 5J Cebu Pacific Air Philippines 58.9% 144 0.2% 8,308 79 OZ Asiana Airlines Korea Republic of 71.0% 109 0.2% 8,269 80 G4 Allegiant Air LLC USA 79.1% 68 0.3% 8,134 81 CX Cathay Pacific Airways Hong Kong (sar) China 74.2% 93 0.2% 8,078 82 EY United Arab Emirates 79.3% 66 0.1% 8,016 83 HA Hawaiian Airlines USA 86.3% 31 0.8% 7,968 84 O6 Avianca Brasil Brazil 88.3% 20 0.1% 7,952 85 UX Spain 77.0% 77 0.6% 7,770 86 SN Belgium 76.1% 85 0.8% 7,481 87 FZ United Arab Emirates 76.0% - 0.2% 7,464 88 9K Cape Air USA 80.7% 58 5.4% 7,266 89 SQ Singapore 85.0% 37 0.0% 7,254 90 SJ Sriwijaya Air Indonesia 60.8% - 0.2% 7,241 91 TG Thai Airways International Thailand 70.9% 112 0.1% 6,668 92 G8 Go Air India 78.9% 71 0.1% 6,626 93 MS Egyptair Egypt 68.2% 124 0.0% 6,533 94 AT Morocco 74.9% - 1.4% 6,281 95 A5 HOP! France 77.6% - 7.6% 6,181 96 AH Air Algerie Algeria 62.9% - 2.7% 5,943 97 PG Bangkok Airways Thailand 85.1% 35 0.4% 5,927 98 WY Oman Air Oman 62.9% 138 0.3% 5,856 99 OD Malindo Airways Malaysia 74.2% - 1.9% 5,798 100 NT Binter Canarias Spain 90.0% 11 0.4% 5,794 101 DD Nok Air Thailand 72.0% - 0.2% 5,785 102 UT Aviation Russian Federation 87.7% - 0.1% 5,714 103 W2 FlexFlight ApS 86.1% - 4.7% 5,685 104 ZL Regional Express Australia 75.5% - 2.0% 5,649 105 7C Jeju Airlines Korea Republic of 65.9% 133 0.0% 5,476 106 CI China Airlines Taiwan Province of China 67.1% 126 0.0% 5,475 107 VX Virgin America USA 75.7% 86 1.5% 5,233 108 KA Cathay Dragon Hong Kong (sar) China 66.0% 131 0.3% 5,187 109 G9 United Arab Emirates 81.4% - 0.0% 5,130 110 PD Porter Airlines Inc. Canada 66.0% 132 9.7% 4,908 111 BR EVA Airways Taiwan Province of China 68.6% 122 0.0% 4,819 112 PS Ukraine International Airlines Ukraine 92.3% - 0.1% 4,685 113 U6 Russian Federation 77.2% - 1.5% 4,672 114 XY - National Air Services Saudi Arabia 76.1% 84 0.7% 4,656 115 VB Vivaaerobus Mexico 83.6% - 0.3% 4,647 116 BT Air Baltic Corporation Latvia 92.9% 5 0.1% 4,624 117 LS Jet2.com United Kingdom 88.9% 15 0.0% 4,512 118 OA 95.9% - 0.9% 4,496 119 HV Transavia.com Netherlands 84.3% 39 0.1% 4,395 120 BC Japan 93.3% - 0.0% 4,328 121 TR Scoot Singapore 85.4% - 0.0% 4,274 122 AIRLINE MONTHLY OTP – APRIL 2018 Global airlines by flights

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On-time performance Airline Arrivals Rank Cancellation No. flights Rank GF Gulf Air Bahrain 72.6% 103 0.5% 4,137 123 BX Air Busan Korea Republic of 74.7% 91 0.1% 4,034 124 LJ Jin Air Korea Republic of 75.9% - 0.0% 3,992 125 Z2 Philippines AirAsia Inc. Philippines 54.2% 147 0.1% 3,950 126 TO Transavia.com France France 84.8% - 0.4% 3,858 127 TF Braathens Regional Aviation Sweden 90.2% - 1.7% 3,806 128 I5 AirAsia India India 75.0% 90 0.2% 3,747 129 V7 Volotea Spain 82.5% - 2.5% 3,725 130 XQ SunExpress Turkey 93.2% - 0.2% 3,696 131 MI SilkAir Singapore 73.2% 98 0.1% 3,688 132 UL Srilankan Airlines Sri Lanka 74.3% - 0.0% 3,651 133 KC Air Astana Kazakhstan 88.3% 21 0.5% 3,588 134 VE Easyfly S. A. Colombia 64.7% - 6.0% 3,569 135 PK Pakistan International Airlines Pakistan 60.9% 143 5.7% 3,550 136 A3 Aegean Airlines Greece 90.1% 10 0.0% 3,435 137 TW T'way Air Korea Republic of 99.5% 1 0.1% 3,419 138 UK Vistara India 67.8% 125 0.0% 3,309 139 0B Romania 86.0% - 0.0% 3,192 140 HX Hong Kong Airlines Hong Kong (sar) China 95.8% 2 0.0% 3,144 141 DP Russian Federation 78.0% - 0.1% 3,031 142 RO Tarom Romania 82.6% 49 0.1% 3,001 143 RJ Jordan 79.7% 63 0.1% 2,997 144 3M SILVER AIRWAYS LLC USA 74.7% 92 0.0% 2,996 145 DG Cebgo Philippines 69.2% 120 2.5% 2,958 146 LY El Al Israel Airlines Israel 64.5% 136 0.5% 2,925 147 BW Trinidad and Tobago 81.7% - 0.0% 2,911 148 LG Luxair Luxembourg 84.1% 40 1.2% 2,910 149 MM Peach Aviation Limited Japan 74.0% 94 0.0% 2,812 150 FY Firefly Malaysia 90.6% - 0.0% 2,803 151 QZ Indonesia AirAsia Indonesia 70.2% 115 1.7% 2,760 152 GK Japan 76.3% 82 1.4% 2,758 153 TB TUI fly Belgium Belgium 77.0% - 0.2% 2,665 154 TU Tunisia 49.4% - 0.6% 2,650 155 OK Czech Airlines Czech Republic 73.0% 101 0.5% 2,642 156 IA Iraqi Airways 61.3% - 4.0% 2,615 157 DE Flugdienst Germany 78.3% - 0.1% 2,594 158 3K Jetstar Asia Singapore 88.2% 23 0.0% 2,583 159 IX Air India Express India 75.9% - 0.0% 2,486 160 KU Airways Kuwait 77.7% - 0.8% 2,469 161 H2 Sky Airline Chile 89.8% 13 0.1% 2,438 162 B2 Belarus 93.0% - 0.1% 2,416 163 TT Australia 71.3% - 3.5% 2,404 164 JU Serbia 91.7% - 0.3% 2,397 165 AE Taiwan Province of China 66.2% - 3.5% 2,330 166 VW Transportes Aeromar S.A. De C.V. Mexico 81.0% - 4.6% 2,268 167 MT Thomas Cook Airlines United Kingdom 83.8% - 0.1% 2,245 168 LR Avianca Costa Rica S.A. Costa Rica 72.3% 104 7.2% 2,241 169 JC Japan 82.0% - 2.8% 2,157 170 WG Sunwing Airlines Inc. Canada 56.7% 145 0.0% 2,136 171 9R SATENA Colombia 58.8% - 1.9% 2,128 172 JH Fuji Dream Airlines Japan 95.1% 3 0.0% 2,122 173 NU Japan Transocean 80.8% 56 0.0% 2,080 174 JE Mango 77.1% 76 0.1% 2,074 175 FJ Fiji Airways Fiji 73.9% 95 4.5% 2,047 176 VT French Polynesia 81.6% - 0.7% 2,042 177 VS Airways United Kingdom 85.4% - 0.4% 2,016 178 8P Pacific Coastal Airlines Limited Canada 84.9% - 1.5% 1,992 179 TS A.T.Inc. Canada 71.6% - 0.4% 1,967 180 ME Middle East Airlines 72.3% 105 0.0% 1,947 181 OU Croatia Airlines Croatia 84.4% 38 0.1% 1,942 182 BM BMI Regional United Kingdom 75.7% - 3.4% 1,915 183 AIRLINE MONTHLY OTP – APRIL 2018 Global airlines by flights

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On-time performance Airline Arrivals Rank Cancellation No. flights Rank ZE Eastar Jet Korea Republic of 73.2% 99 0.0% 1,899 184 VVC VivaColombia Colombia 89.6% - 2.0% 1,890 185 KK AtlasGlobal Turkey 89.8% - 0.0% 1,881 186 2N Nextjet Sweden 84.8% - 3.5% 1,880 187 GQ S.A. Greece 93.1% - 0.0% 1,865 188 7G Star Flyer Japan 89.8% 14 0.0% 1,858 189 UO HK Express Hong Kong (sar) China 75.0% 89 0.0% 1,796 190 ST Germania Germany 77.5% - 0.2% 1,788 191 HY Uzbekistan 96.1% - 0.0% 1,786 192 MN South Africa 84.2% - 0.2% 1,770 193 HD AirDo Japan 94.0% - 0.1% 1,761 194 FI 82.9% - 0.6% 1,738 195 Antigua and Barbuda, Leeward LI LIAT (1974) 81.8% - 0.0% 1,736 196 Islands XK France 87.4% - 0.6% 1,716 197 X3 TUIfly Germany 88.5% 19 0.1% 1,713 198 P9 Peruvian Airlines Peru 64.0% - 2.4% 1,706 199 FA South Africa 92.6% - 0.0% 1,682 200 D7 Airasia X Malaysia 68.3% 123 0.0% 1,669 201 N4 Nord Wind Russian 78.5% - 1.5% 1,669 202 JY Intercaribbean Airways Ltd Turks and Caicos Islands 71.3% - 13.6% 1,665 203 JP Adria Airways Slovenia 70.4% 114 1.5% 1,661 204 WB Rwandair Express 75.0% - 1.0% 1,648 205 SY Sun Country Airlines USA 73.3% 97 0.4% 1,630 206 8Q Tasimacilik A.S. Turkey 74.2% - 0.0% 1,618 207 YC Russian Federation 75.8% - 5.4% 1,534 208 EQ TAME Linea Aerea del Ecuador Ecuador 60.6% - 16.5% 1,524 209 XT Indonesia Airasia X Indonesia 62.8% 139 0.6% 1,494 210 KM Malta 79.1% 67 0.0% 1,461 211 3H Air Inuit Canada 39.2% 153 9.7% 1,460 212 BB Seaborne Airlines Virgin Islands, US 76.3% - 2.5% 1,456 213 T5 Turkmenistan Airlines Turkmenistan 86.6% - 0.0% 1,406 214 JW Vanilla Air Japan 72.6% 102 0.1% 1,404 215 W4 LC Peru Peru 51.2% - 5.4% 1,380 216 EN Air Dolomiti S.p.A L.A.R.E Italy 91.1% - 2.3% 1,375 217 IT Tigerair Taiwan Co. Ltd Taiwan Province of China 92.2% - 0.0% 1,360 218 2Z Passaredo Brazil 77.5% - 4.5% 1,324 219 J9 Kuwait 71.2% - 0.2% 1,316 220 J2 Airlines Azerbaijan 94.4% - 0.8% 1,267 221 SP SATA Air Acores Portugal 66.7% 128 3.1% 1,235 222 WK Edelweiss Air Switzerland 79.8% - 1.4% 1,214 223 WW WOW Air Iceland 73.6% - 0.0% 1,180 224 R3 Yakutia Russian Federation 63.9% - 19.6% 1,178 225 MK Mauritius 71.0% 110 1.9% 1,152 226 DT TAAG Angola Airlines Angola 76.0% - 4.8% 1,142 227 NL Shaheen Air International Pakistan 76.1% - 7.5% 1,136 228 3O Air Arabia Maroc Morocco 52.6% - 0.6% 1,111 229 RAC Ryukyu Air Commuter Japan 85.4% 34 0.9% 1,101 230 ZI Aigle Azur France 71.9% - 0.0% 1,082 231 PM Canaryfly Spain 94.0% 4 0.3% 1,072 232 MO Calm Air Intl Ltd Canada 84.9% - 5.0% 1,068 233 5H Five Forty Aviation 43.3% - 0.0% 1,067 234 GR Aurigny Air Services United Kingdom 80.6% - 13.0% 1,062 235 TM LAM-Linhas Aereas De Mocambique 52.3% - 38.1% 1,060 236 XL LATAM Airlines Ecuador Ecuador 90.7% 9 0.5% 1,052 237 JM Jambojet Kenya 67.0% - 0.0% 1,040 238 FN Fastjet Airlines United Republic of 81.1% - 0.8% 1,009 239 TX Air Caraibes Guadeloupe 85.9% - 0.0% 1,004 240 Y7 NordStar Russian Federation 74.6% - 1.5% 981 241 IG Air Italy S.p.A. Italy 86.5% - 0.6% 957 242 KX Cayman Islands 81.6% - 0.3% 953 243 BI Brunei Darussalam 93.9% - 0.0% 946 244 AIRLINE MONTHLY OTP – APRIL 2018 Global airlines by flights

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On-time performance Airline Arrivals Rank Cancellation No. flights Rank TRJ Trujet India 79.1% - 2.8% 940 245 SW Namibia 87.6% 26 0.9% 932 246 IE Solomon Airlines Limited Solomon Islands 8.3% - 85.2% 924 247 9U Moldova Republic of 84.6% - 0.3% 914 248 T7 Twin Jet France 77.3% - 11.0% 889 249 PA Airblue Pakistan 70.7% - 0.7% 867 250 RS Air Seoul, Inc Korea Republic of 72.0% 107 0.0% 840 251 IO IrAero Russian Federation 9.4% - 84.6% 819 252 SM Egypt 62.4% - 4.1% 819 253 FB Bulgaria 77.8% - 2.1% 813 254 BV Italy 92.3% - 1.0% 808 255 5N Nordavia - Regional Airlines Russian Federation 96.6% - 0.0% 758 256 A9 83.9% - 0.4% 750 257 9V AVIOR Airlines Venezuela 51.0% - 4.4% 727 258 KS Penair USA 94.3% - 0.0% 727 259 K6 Cambodia Angkor Air Cambodia 85.8% - 1.6% 726 260 6S Saudi Gulf Airlines Saudi Arabia 79.8% 62 0.0% 709 261 NY Iceland 93.2% - 0.0% 704 262 5Z Cemair South Africa 82.2% - 1.9% 693 263 CO Cobalt Aero 85.0% - 0.6% 660 264 UU Reunion 70.8% - 0.0% 650 265 QS SmartWings Czech Republic 74.5% - 0.0% 643 266 D2 Severstal Aircompany Russian Federation 86.4% - 1.1% 633 267 S4 SATA International- S.A. Portugal 47.0% 151 1.0% 625 268 WZ Russian Federation 95.6% - 0.0% 610 269 7I Insel Air Curacao 72.2% 106 11.7% 600 270 DI Norwegian Air UK ltd United Kingdom 61.0% 142 2.4% 592 271 BJ Nouvelair Tunisia 55.9% 146 0.0% 591 272 CE Chalair France 87.6% - 3.8% 586 273 XG SunExpress Deutschland GmbH Germany 92.2% - 0.0% 556 274 WV Aero VIP Portugal 87.6% - 1.9% 556 275 BP Air Botswana 88.6% - 0.0% 552 276 FP Pelican Airlines Australia 69.4% - 13.9% 530 277 DVR Divi Divi Air Curacao 92.7% - 0.0% 530 278 A4 Airlines Russian Federation 82.5% - 0.0% 528 279 2I Star Peru Peru 56.8% - 0.7% 514 280 7W Wind Rose Aviation Ukraine 79.5% - 0.0% 511 281 SX Sky Work Airlines Switzerland 88.4% - 2.5% 499 282 8U Libya 12.9% - 41.9% 487 283 ER Serene Air Pakistan 87.7% - 0.0% 485 284 FC Fly Corporate Australia 65.9% - 1.7% 477 285 YM Montenegro Airlines Montenegro 84.3% - 0.0% 462 286 XJ Thai Air Asia X Thailand 69.3% 119 2.2% 461 287 NO Air Italy 58.0% - 1.1% 445 288 BY Thomson Airways United Kingdom 87.2% - 0.5% 432 289 SS Corsair France 67.4% - 3.1% 430 290 SF Tassili Airlines Algeria 41.9% 152 0.0% 424 291 M4 Mistral Air Italy 78.4% - 7.2% 420 292 QD JC (Cambodia) International Airlines Cambodia 72.2% - 16.7% 410 293 Q6 Volaris Costa Rica Costa Rica 87.7% 25 2.2% 408 294 WX City Jet Ireland Republic of 71.0% 111 3.6% 407 295 VV Viva Airlines Peru S.A.C. Peru 77.1% - 3.5% 398 296 ZK Great Lakes Airlines USA 52.6% - 36.1% 398 297 SZ Somon Air 68.6% - 9.5% 396 298 EG Ernest Airline Italy 71.9% - 1.2% 392 299 KO Russian Federation 55.2% - 11.5% 387 300 F8 Flair Airlines Canada 85.9% - 1.2% 386 301 HTY Helity Spain 76.7% - 6.7% 376 302 SB Air Caledonie International New Caledonia 90.0% - 0.0% 376 303 EL Ellinair S.A. Greece 89.4% - 0.0% 369 304 6W Russian Federation 78.4% - 2.7% 367 305 AIRLINE MONTHLY OTP – APRIL 2018 Global airlines by flights

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On-time performance Airline Arrivals Rank Cancellation No. flights Rank PF Denmark 79.9% - 0.4% 365 306 JG JetGo Australia Australia 75.5% - 4.1% 364 307 AG Aruba Airlines Aruba 84.1% - 0.8% 362 308 OR TUI fly Netherlands Netherlands 83.0% - 0.4% 352 309 8M Myanmar Airways International Myanmar 97.6% - 2.4% 340 310 V8 Iliamna Air Taxi USA 98.9% - 0.0% 318 311 UG TunisAir Express Tunisia 50.0% - 23.9% 316 312 Q9 Wataniya Airways Kuwait 31.6% - 25.3% 314 313 UM Air Zimbabwe 44.7% - 0.0% 314 314 7Q Elite Airways USA 69.6% - 0.0% 311 315 PAM MAP Linhas Aereas Brazil 62.4% - 2.5% 310 316 LQ Lanmei Airlines Cambodia 87.9% - 0.0% 309 317 SKP Australia 65.2% - 6.1% 307 318 VC ViaAir USA 53.4% 149 22.9% 297 319 6Q Cham Wings Airlines Syrian Arab Republic 74.3% - 17.1% 294 320 XW NokScoot Airlines Co Ltd Thailand 84.4% - 0.0% 292 321 E5 Air Arabia Egypt Egypt 89.7% - 0.0% 287 322 3W Malawian Airlines 100.0% - 0.0% 275 323 I8 Russian Federation 96.3% - 0.0% 272 324 6R ALROSA Air Company Russian Federation 78.6% - 0.0% 271 325 RA Nepal Airlines Corporation Nepal 41.5% - 3.1% 270 326 OM MIAT - Mongolian Airlines Mongolia 73.2% - 2.4% 249 327 IJ Spring Airlines Japan Japan 56.2% - 3.3% 240 328 U8 TUS Airways Cyprus 90.3% - 0.0% 239 329 2B Albawings Albania 87.5% - 0.0% 232 330 FV Russian Federation 85.4% - 0.6% 230 331 PY Suriname 63.5% - 3.1% 230 332 RC Atlantic Airways Faroe Islands Faroe Islands 92.1% 6 0.0% 221 333 RT UVT aero Russian Federation 88.0% - 0.0% 210 334 YK Avia Traffic Company Kyrgyzstan 88.6% - 0.0% 210 335 3J Ltd Kenya 85.7% - 0.0% 205 336 IF Fly Airlines Iraq 6.7% - 6.7% 204 337 Z7 Amaszonas Uruguay Uruguay 94.7% - 0.0% 204 338 KTB 85.7% - 7.6% 203 339 TN French Polynesia 60.0% - 3.3% 202 340 FT FlyEgypt Egypt 55.8% - 0.0% 198 341 6I Denmark 99.0% - 0.0% 196 342 5F Fly One Moldova Republic of 98.3% - 0.0% 183 343 ZP Amaszonas Linea Aerea Bolivia 47.8% - 0.0% 180 344 EMU East Asia Airlines Macao (sar) China 0.0% - 100.0% 180 345 H9 Himalaya Airlines Nepal 24.4% - 2.2% 170 346 VR TACV Cape Verde 95.5% - 4.5% 162 347 7J Tajik Air Tajikistan 21.4% - 14.3% 144 348 C3 Trade Air Ltd Croatia 85.5% - 9.7% 136 349 OJ Fly Jamaica Jamaica 94.4% - 0.0% 112 350 Korea Democratic People's Repub- JS 94.7% - 0.0% 104 351 lic of LTR A/S Norway 92.3% - 5.1% 102 352 B0 La Compagnie France 88.5% 18 0.0% 102 353 HP AB Sweden 87.8% - 0.0% 100 354 UH Aircompany Atlasjet Ukraine LLC Ukraine 0.0% - 12.2% 96 355 RM Aircompany Armenia 50.0% - 20.0% 96 356 R5 Jordan 87.2% - 0.0% 94 357 7E Sylt Air Germany 76.0% - 24.0% 94 358 XU Kenya 0.0% - 0.0% 90 359 ON Nauru Airlines Nauru 58.3% - 0.0% 87 360 8Y Astro Air Int dba Pan Pacific Airlines Philippines 87.0% - 8.7% 87 361 ZF Russian Federation 74.4% - 2.3% 85 362 RB Syrian Arab Airlines Syrian Arab Republic 74.2% - 0.0% 83 363 CY Cyprus 84.6% - 0.0% 83 364 4G Russian Federation 63.3% - 3.3% 77 365 OL Polynesian Airlines Samoa 100.0% - 0.0% 76 366 AIRLINE MONTHLY OTP – APRIL 2018 Global airlines by flights

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On-time performance Airline Arrivals Rank Cancellation No. flights Rank EE Regional Jet Estonia 52.2% 150 14.9% 70 367 2P PAL Express Philippines 75.0% - 0.0% 66 368 BF French Bee France 44.4% - 0.0% 60 369 MTL Raf-Avia Latvia 100.0% - 0.0% 60 370 ZC flyafrica - Zimbabwe Zimbabwe 4.8% - 61.9% 50 371 P7 Small Planet Airlines Poland 68.2% - 0.0% 36 372 8W Fly Always N.V. Suriname 57.1% - 0.0% 36 373 QB Faraz Qeshm Airline Iran Islamic Republic of 66.7% - 0.0% 24 374 6O Orbest Portugal 80.0% - 0.0% 20 375 PU Plus Ultra Lineas Aereas S. A. Spain 88.9% - 0.0% 17 376 HR Hahn Air Germany 91.7% 7 0.0% 14 377 8F STP Airways Sao Tome and Principe 100.0% - 0.0% 12 378 D3 Daallo Airlines 0.0% - 100.0% 10 379 AIRLINE MONTHLY OTP – APRIL 2018 EMEA airlines

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EMEA AIRLINE ON-TIME AND CANCELLED FLIGHTS On-time performance Global Airline Arrivals Rank Cancel % Flights Rank 8F STP Airways Sao Tome and Principe 100.0% 1 0.0% 12 378 MTL Raf-Avia Latvia 100.0% 2 0.0% 60 370 3W Malawian Airlines Malawi 100.0% 3 0.0% 275 323 6I Air Alsie Denmark 99.0% 4 0.0% 196 342 5F Fly One Moldova Republic of 98.3% 5 0.0% 183 343 5N Nordavia - Regional Airlines Russian Federation 96.6% 6 0.0% 758 256 I8 Izhavia Russian Federation 96.3% 7 0.0% 272 324 OA Olympic Air Greece 95.9% 8 0.9% 4,496 119 WZ Red Wings Airlines Russian Federation 95.6% 9 0.0% 610 269 VR TACV Cabo Verde Airlines Cape Verde 95.5% 10 4.5% 162 347 J2 Azerbaijan 94.4% 11 0.8% 1,267 221 PM Canaryfly Spain 94.0% 12 0.3% 1,072 232 NY Air Iceland Connect Iceland 93.2% 13 0.0% 704 262 XQ SunExpress Turkey 93.2% 14 0.2% 3,696 131 GQ Sky Express S.A. Greece 93.1% 15 0.0% 1,865 188 B2 Belavia Belarus 93.0% 16 0.1% 2,416 163 BT Air Baltic Corporation Latvia 92.9% 17 0.1% 4,624 117 FA Safair South Africa 92.6% 18 0.0% 1,682 200 BV Blue Panorama Airlines Italy 92.3% 19 1.0% 808 255 LTR Lufttransport A/S Norway 92.3% 20 5.1% 102 352 PS Ukraine International Airlines Ukraine 92.3% 21 0.1% 4,685 113 XG SunExpress Deutschland GmbH Germany 92.2% 22 0.0% 556 274 RC Atlantic Airways Faroe Islands Faroe Islands 92.1% 23 0.0% 221 333 JU Air Serbia Serbia 91.7% 24 0.3% 2,397 165 HR Hahn Air Germany 91.7% 25 0.0% 14 377 EN Air Dolomiti S.p.A L.A.R.E Italy 91.1% 26 2.3% 1,375 217 U8 TUS Airways Cyprus 90.3% 27 0.0% 239 329 TF Braathens Regional Aviation Sweden 90.2% 28 1.7% 3,806 128 A3 Aegean Airlines Greece 90.1% 29 0.0% 3,435 137 NT Binter Canarias Spain 90.0% 30 0.4% 5,794 101 KK AtlasGlobal Turkey 89.8% 31 0.0% 1,881 186 E5 Air Arabia Egypt Egypt 89.7% 32 0.0% 287 322 EL Ellinair S.A. Greece 89.4% 33 0.0% 369 304 PU Plus Ultra Lineas Aereas S. A. Spain 88.9% 34 0.0% 17 376 WF Wideroe's Flyveselskap Norway 88.9% 35 3.9% 9,912 70 LS Jet2.com United Kingdom 88.9% 36 0.0% 4,512 118 BP Botswana 88.6% 37 0.0% 552 276 S7 Siberia Airlines Russian Federation 88.5% 38 0.0% 9,203 73 X3 TUIfly Germany 88.5% 39 0.1% 1,713 198 B0 La Compagnie France 88.5% 40 0.0% 102 353 SX Sky Work Airlines Switzerland 88.4% 41 2.5% 499 282 RT UVT aero Russian Federation 88.0% 42 0.0% 210 334 HP Amapola Flyg AB Sweden 87.8% 43 0.0% 100 354 UT UTair Aviation Russian Federation 87.7% 44 0.1% 5,714 103 CE Chalair France 87.6% 45 3.8% 586 273 SW Air Namibia Namibia 87.6% 46 0.9% 932 246 WV Aero VIP Portugal 87.6% 47 1.9% 556 275 2B Albawings Albania 87.5% 48 0.0% 232 330 XK Air Corsica France 87.4% 49 0.6% 1,716 197 SU Aeroflot Russian Airlines Russian Federation 87.3% 50 0.1% 27,207 19 BY Thomson Airways United Kingdom 87.2% 51 0.5% 432 289 R5 Jordan Aviation Jordan 87.2% 52 0.0% 94 357 AZ Alitalia - Societa Aerea Italiana S.p.A Italy 87.2% 53 0.1% 16,239 40 IG Air Italy S.p.A. Italy 86.5% 54 0.6% 957 242 D2 Severstal Aircompany Russian Federation 86.4% 55 1.1% 633 267 AIRLINE MONTHLY OTP – APRIL 2018 EMEA airlines

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EMEA AIRLINE ON-TIME AND CANCELLED FLIGHTS On-time performance Global Airline Arrivals Rank Cancel % Flights Rank W2 FlexFlight ApS Denmark 86.1% 56 4.7% 5,685 104 0B Blue Air Romania 86.0% 57 0.0% 3,192 140 3J Jubba Airways Ltd Kenya 85.7% 58 0.0% 205 336 KTB Transaviabaltika Lithuania 85.7% 59 7.6% 203 339 C3 Trade Air Ltd Croatia 85.5% 60 9.7% 136 349 FV Rossiya Airlines Russian Federation 85.4% 61 0.6% 230 331 VS Virgin Atlantic Airways United Kingdom 85.4% 62 0.4% 2,016 178 KL KLM-Royal Dutch Airlines Netherlands 85.4% 63 1.0% 22,086 22 CO Cobalt Aero Cyprus 85.0% 64 0.6% 660 264 TO Transavia.com France France 84.8% 65 0.4% 3,858 127 2N Nextjet Sweden 84.8% 66 3.5% 1,880 187 CY Cyprus Airways Cyprus 84.6% 67 0.0% 83 364 9U Air Moldova Moldova Republic of 84.6% 68 0.3% 914 248 OU Croatia Airlines Croatia 84.4% 69 0.1% 1,942 182 YM Montenegro Airlines Montenegro 84.3% 70 0.0% 462 286 HV Transavia.com Netherlands 84.3% 71 0.1% 4,395 120 MN Comair South Africa 84.2% 72 0.2% 1,770 193 LG Luxair Luxembourg 84.1% 73 1.2% 2,910 149 A9 Georgian Airways Georgia 83.9% 74 0.4% 750 257 MT Thomas Cook Airlines United Kingdom 83.8% 75 0.1% 2,245 168 DY Norwegian Air Shuttle Norway 83.6% 76 0.4% 10,864 60 W6 Wizz Air Hungary 83.6% 77 0.2% 15,691 44 IB Iberia Spain 83.3% 78 1.1% 17,303 37 BE Flybe United Kingdom 83.0% 79 2.6% 15,587 45 OR TUI fly Netherlands Netherlands 83.0% 80 0.4% 352 309 FI Icelandair Iceland 82.9% 81 0.6% 1,738 195 RO Tarom Romania 82.6% 82 0.1% 3,001 143 OS Austrian Airlines AG dba Austrian Austria 82.6% 83 1.5% 11,695 55 QR Qatar Airways Qatar 82.6% 84 0.3% 14,028 48 V7 Volotea Spain 82.5% 85 2.5% 3,725 130 A4 AZIMUTH Airlines Russian Federation 82.5% 86 0.0% 528 279 EI Aer Lingus Ireland Republic of 82.5% 87 0.4% 8,590 77 EK Emirates United Arab Emirates 82.4% 88 0.0% 15,888 42 5Z Cemair South Africa 82.2% 89 1.9% 693 263 G9 Air Arabia United Arab Emirates 81.4% 90 0.0% 5,130 110 SK SAS Scandinavian Airlines Sweden 81.3% 91 2.0% 26,789 20 FN Fastjet Airlines Tanzania United Republic of 81.1% 92 0.8% 1,009 239 AY Finnair Finland 80.6% 93 0.9% 10,305 62 GR Aurigny Air Services United Kingdom 80.6% 94 13.0% 1,062 235 PC Pegasus Airlines Turkey 80.5% 95 0.2% 14,655 47 6O Orbest Portugal 80.0% 96 0.0% 20 375 PF Primera Air Denmark 79.9% 97 0.4% 365 306 SA South African Airways South Africa 79.9% 98 2.6% 10,184 64 WK Edelweiss Air Switzerland 79.8% 99 1.4% 1,214 223 6S Saudi Gulf Airlines Saudi Arabia 79.8% 100 0.0% 709 261 RJ Royal Jordanian Jordan 79.7% 101 0.1% 2,997 144 7W Wind Rose Aviation Ukraine 79.5% 102 0.0% 511 281 FR Ryanair Ireland Republic of 79.4% 103 0.5% 68,160 5 EY Etihad Airways United Arab Emirates 79.3% 104 0.1% 8,016 83 U2 Easyjet United Kingdom 79.3% 105 0.6% 50,213 8 KM Air Malta Malta 79.1% 106 0.0% 1,461 211 BA British Airways United Kingdom 79.0% 107 0.5% 30,589 17 6R ALROSA Air Company Russian Federation 78.6% 108 0.0% 271 325 N4 Nord Wind Russian 78.5% 109 1.5% 1,669 202 6W Saratov Airlines Russian Federation 78.4% 110 2.7% 367 305 AIRLINE MONTHLY OTP – APRIL 2018 EMEA airlines

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EMEA AIRLINE ON-TIME AND CANCELLED FLIGHTS On-time performance Global Airline Arrivals Rank Cancel % Flights Rank M4 Mistral Air Italy 78.4% 111 7.2% 420 292 DE Condor Flugdienst Germany 78.3% 112 0.1% 2,594 158 TK Turkish Airlines Turkey 78.2% 113 0.5% 40,603 11 DP Pobeda Russian Federation 78.0% 114 0.1% 3,031 142 FB Bulgaria Air Bulgaria 77.8% 115 2.1% 813 254 KU Kuwait 77.7% 116 0.8% 2,469 161 A5 HOP! France 77.6% 117 7.6% 6,181 96 ST Germania Germany 77.5% 118 0.2% 1,788 191 T7 Twin Jet France 77.3% 119 11.0% 889 249 U6 Ural Airlines Russian Federation 77.2% 120 1.5% 4,672 114 VY Vueling Airlines Spain 77.1% 121 3.3% 18,282 32 JE Mango South Africa 77.1% 122 0.1% 2,074 175 UX Air Europa Spain 77.0% 123 0.6% 7,770 86 TB TUI fly Belgium Belgium 77.0% 124 0.2% 2,665 154 HTY Helity Spain 76.7% 125 6.7% 376 302 LO LOT - Polish Airlines Poland 76.6% 126 2.3% 9,822 71 LX Swiss/Crossair Switzerland 76.2% 127 1.1% 12,562 51 SN Brussels Airlines Belgium 76.1% 128 0.8% 7,481 87 XY Flynas - National Air Services Saudi Arabia 76.1% 129 0.7% 4,656 115 7E Sylt Air Germany 76.0% 130 24.0% 94 358 DT TAAG Angola Airlines Angola 76.0% 131 4.8% 1,142 227 FZ Flydubai United Arab Emirates 76.0% 132 0.2% 7,464 88 YC Yamal Airlines Russian Federation 75.8% 133 5.4% 1,534 208 BM BMI Regional United Kingdom 75.7% 134 3.4% 1,915 183 D8 Norwegian Ireland Republic of 75.3% 135 0.3% 8,774 76 WB Rwandair Express Rwanda 75.0% 136 1.0% 1,648 205 AT Royal Air Maroc Morocco 74.9% 137 1.4% 6,281 95 Y7 NordStar Russian Federation 74.6% 138 1.5% 981 241 QS SmartWings Czech Republic 74.5% 139 0.0% 643 266 ZF AZUR air Russian Federation 74.4% 140 2.3% 85 362 6Q Cham Wings Airlines Syrian Arab Republic 74.3% 141 17.1% 294 320 RB Syrian Arab Airlines Syrian Arab Republic 74.2% 142 0.0% 83 363 8Q Onur Air Tasimacilik A.S. Turkey 74.2% 143 0.0% 1,618 207 LH Lufthansa German Airlines Germany 73.9% 144 3.1% 46,195 10 WW WOW Air Iceland 73.6% 145 0.0% 1,180 224 OK Czech Airlines Czech Republic 73.0% 146 0.5% 2,642 156 GF Gulf Air Bahrain 72.6% 147 0.5% 4,137 123 ME Middle East Airlines Lebanon 72.3% 148 0.0% 1,947 181 ZI Aigle Azur France 71.9% 149 0.0% 1,082 231 EG Ernest Airline Italy 71.9% 150 1.2% 392 299 J9 Jazeera Airways Kuwait 71.2% 151 0.2% 1,316 220 WX City Jet Ireland Republic of 71.0% 152 3.6% 407 295 MK Air Mauritius Mauritius 71.0% 153 1.9% 1,152 226 ET Ethiopian Airlines Ethiopia 70.8% 154 0.3% 9,035 75 UU Air Austral Reunion 70.8% 155 0.0% 650 265 JP Adria Airways Slovenia 70.4% 156 1.5% 1,661 204 P7 Small Planet Airlines Poland 68.2% 157 0.0% 36 372 MS Egyptair Egypt 68.2% 158 0.0% 6,533 94 SS Corsair France 67.4% 159 3.1% 430 290 AF Air France France 67.0% 160 12.6% 28,140 18 JM Jambojet Kenya 67.0% 161 0.0% 1,040 238

QB Faraz Qeshm Airline Iran Islamic Republic of 66.7% 162 0.0% 24 374 SP SATA Air Acores Portugal 66.7% 163 3.1% 1,235 222 SV Saudi Arabian Airlines Saudi Arabia 66.3% 164 2.7% 18,091 35 AIRLINE MONTHLY OTP – APRIL 2018 EMEA airlines

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EMEA AIRLINE ON-TIME AND CANCELLED FLIGHTS On-time performance Global Airline Arrivals Rank Cancel % Flights Rank LY El Al Israel Airlines Israel 64.5% 165 0.5% 2,925 147 R3 Yakutia Russian Federation 63.9% 166 19.6% 1,178 225 4G Gazpromavia Russian Federation 63.3% 167 3.3% 77 365 WY Oman Air Oman 62.9% 168 0.3% 5,856 99 AH Air Algerie Algeria 62.9% 169 2.7% 5,943 97 SM Air Cairo Egypt 62.4% 170 4.1% 819 253 IA Iraqi Airways Iraq 61.3% 171 4.0% 2,615 157 DI Norwegian Air UK ltd United Kingdom 61.0% 172 2.4% 592 271 NO Neos Air Italy 58.0% 173 1.1% 445 288 BJ Nouvelair Tunisia 55.9% 174 0.0% 591 272 FT FlyEgypt Egypt 55.8% 175 0.0% 198 341 KO Komiaviatrans Russian Federation 55.2% 176 11.5% 387 300 TP TAP Air Portugal Portugal 53.8% 177 1.9% 11,263 59 3O Air Arabia Maroc Morocco 52.6% 178 0.6% 1,111 229 TM LAM-Linhas Aereas De Mocambique Mozambique 52.3% 179 38.1% 1,060 236 EE Regional Jet Estonia 52.2% 180 14.9% 70 367 UG TunisAir Express Tunisia 50.0% 181 23.9% 316 312 RM Aircompany Armenia Armenia 50.0% 182 20.0% 96 356 TU Tunisair Tunisia 49.4% 183 0.6% 2,650 155 S4 SATA International-Azores Airlines S.A. Portugal 47.0% 184 1.0% 625 268 UM Air Zimbabwe Zimbabwe 44.7% 185 0.0% 314 314 BF French Bee France 44.4% 186 0.0% 60 369 5H Five Forty Aviation Kenya 43.3% 187 0.0% 1,067 234 SF Tassili Airlines Algeria 41.9% 188 0.0% 424 291 Q9 Wataniya Airways Kuwait 31.6% 189 25.3% 314 313 8U Afriqiyah Airways Libya 12.9% 190 41.9% 487 283 IO IrAero Russian Federation 9.4% 191 84.6% 819 252 IF Fly Baghdad Airlines Iraq 6.7% 192 6.7% 204 337 ZC flyafrica - Zimbabwe Zimbabwe 4.8% 193 61.9% 50 371 UH Aircompany Atlasjet Ukraine LLC Ukraine 0.0% 194 12.2% 96 355 XU African Express Airways Kenya 0.0% 195 0.0% 90 359 D3 Daallo Airlines Djibouti 0.0% 196 100.0% 10 379 AIRLINE MONTHLY OTP – APRIL 2018 ASPAC airlines

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ASPAC AIRLINE ON-TIME AND CANCELLED FLIGHTS On-time performance Global Airline Arrivals Rank Cancel % Flights Rank OL Polynesian Airlines Samoa 100.0% 1 0.0% 76 366 TW T'way Air Korea Republic of 99.5% 2 0.1% 3,419 138 8M Myanmar Airways International Myanmar 97.6% 3 2.4% 340 310 HY Uzbekistan Airways Uzbekistan 96.1% 4 0.0% 1,786 192 HX Hong Kong Airlines Hong Kong (sar) China 95.8% 5 0.0% 3,144 141 JH Fuji Dream Airlines Japan 95.1% 6 0.0% 2,122 173 Korea Democratic People's JS Air Koryo 94.7% 7 0.0% 104 351 Republic of HD AirDo Japan 94.0% 8 0.1% 1,761 194 BI Royal Brunei Airlines Brunei Darussalam 93.9% 9 0.0% 946 244 BC Skymark Airlines Japan 93.3% 10 0.0% 4,328 121 IT Tigerair Taiwan Co. Ltd Taiwan Province of China 92.2% 11 0.0% 1,360 218 FY Firefly Malaysia 90.6% 12 0.0% 2,803 151 SB Air Caledonie International New Caledonia 90.0% 13 0.0% 376 303 7G Star Flyer Japan 89.8% 14 0.0% 1,858 189 QG Citilink Indonesia Indonesia 89.2% 15 0.0% 8,590 78 NH All Nippon Airways Japan 88.8% 16 0.3% 37,087 13 YK Avia Traffic Company Kyrgyzstan 88.6% 17 0.0% 210 335 KC Air Astana Kazakhstan 88.3% 18 0.5% 3,588 134 3K Jetstar Asia Singapore 88.2% 19 0.0% 2,583 159 LQ Lanmei Airlines Cambodia 87.9% 20 0.0% 309 317 ER Serene Air Pakistan 87.7% 21 0.0% 485 284 QF Qantas Airways Australia 87.6% 22 1.1% 21,338 24 JL Japan Airlines Japan 87.5% 23 0.3% 24,313 21 8Y Astro Air Int dba Pan Pacific Airlines Philippines 87.0% 24 8.7% 87 361 9C Spring Airlines China 86.9% 25 0.4% 10,221 63 T5 Turkmenistan Airlines Turkmenistan 86.6% 26 0.0% 1,406 214 K6 Cambodia Angkor Air Cambodia 85.8% 27 1.6% 726 260 6E IndiGo India 85.6% 28 0.1% 32,049 15 TR Scoot Singapore 85.4% 29 0.0% 4,274 122 RAC Ryukyu Air Commuter Japan 85.4% 30 0.9% 1,101 230 GA Garuda Indonesia Indonesia 85.1% 31 0.5% 18,500 31 PG Bangkok Airways Thailand 85.1% 32 0.4% 5,927 98 SQ Singapore Airlines Singapore 85.0% 33 0.0% 7,254 90 XW NokScoot Airlines Co Ltd Thailand 84.4% 34 0.0% 292 321 VA Virgin Australia International Australia 82.5% 35 1.1% 13,395 49 JC Japan Air Commuter Japan 82.0% 36 2.8% 2,157 170 VT Air Tahiti French Polynesia 81.6% 37 0.7% 2,042 177 FD Thai AirAsia Thailand 81.0% 38 0.0% 11,644 57 NU Japan Transocean Air Japan 80.8% 39 0.0% 2,080 174 VN Vietnam Airlines Viet Nam 80.7% 40 0.8% 11,912 54 9W Jet Airways (india) Ltd India 80.5% 41 0.2% 18,119 34 JQ Jetstar Airways Australia 79.3% 42 1.3% 11,666 56 TRJ Trujet India 79.1% 43 2.8% 940 245 AK AirAsia Malaysia 79.0% 44 0.1% 16,934 38 G8 Go Air India 78.9% 45 0.1% 6,626 93 ID Batik Air Indonesia 78.4% 46 1.1% 11,300 58 SG SpiceJet India 78.2% 47 0.3% 12,157 53 GK Jetstar Japan Japan 76.3% 48 1.4% 2,758 153 NL Shaheen Air International Pakistan 76.1% 49 7.5% 1,136 228 IX Air India Express India 75.9% 50 0.0% 2,486 160 LJ Jin Air Korea Republic of 75.9% 51 0.0% 3,992 125 JG JetGo Australia Australia 75.5% 52 4.1% 364 307 ZL Regional Express Australia 75.5% 53 2.0% 5,649 105 NZ Air New Zealand New Zealand 75.0% 54 0.1% 15,171 46 UO HK Express Hong Kong (sar) China 75.0% 55 0.0% 1,796 190 2P PAL Express Philippines 75.0% 56 0.0% 66 368 AIRLINE MONTHLY OTP – APRIL 2018 ASPAC airlines

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ASPAC AIRLINE ON-TIME AND CANCELLED FLIGHTS On-time performance Global Airline Arrivals Rank Cancel % Flights Rank I5 AirAsia India India 75.0% 57 0.2% 3,747 129 BX Air Busan Korea Republic of 74.7% 58 0.1% 4,034 124 UL Srilankan Airlines Sri Lanka 74.3% 59 0.0% 3,651 133 CX Cathay Pacific Airways Hong Kong (sar) China 74.2% 60 0.2% 8,078 82 OD Malindo Airways Malaysia 74.2% 61 1.9% 5,798 100 MM Peach Aviation Limited Japan 74.0% 62 0.0% 2,812 150 FJ Fiji Airways Fiji 73.9% 63 4.5% 2,047 176 OM MIAT - Mongolian Airlines Mongolia 73.2% 64 2.4% 249 327 MI SilkAir Singapore 73.2% 65 0.1% 3,688 132 ZE Eastar Jet Korea Republic of 73.2% 66 0.0% 1,899 184 KE Korean Air Korea Republic of 73.1% 67 0.2% 12,478 52 JW Vanilla Air Japan 72.6% 68 0.1% 1,404 215 QD JC (Cambodia) International Airlines Cambodia 72.2% 69 16.7% 410 293 DD Nok Air Thailand 72.0% 70 0.2% 5,785 102 RS Air Seoul, Inc Korea Republic of 72.0% 71 0.0% 840 251 TT Tigerair Australia Australia 71.3% 72 3.5% 2,404 164 GS TianJin Airlines China 71.2% 73 2.4% 10,704 61 OZ Asiana Airlines Korea Republic of 71.0% 74 0.2% 8,269 80 TG Thai Airways International Thailand 70.9% 75 0.1% 6,668 92 PA Airblue Pakistan 70.7% 76 0.7% 867 250 QZ Indonesia AirAsia Indonesia 70.2% 77 1.7% 2,760 152 CZ China Southern Airlines China 70.2% 78 1.3% 61,691 7 MU China Eastern Airlines China 69.7% 79 0.8% 61,844 6 FP Pelican Airlines Australia 69.4% 80 13.9% 530 277 XJ Thai Air Asia X Thailand 69.3% 81 2.2% 461 287 DG Cebgo Philippines 69.2% 82 2.5% 2,958 146 SZ Somon Air Tajikistan 68.6% 83 9.5% 396 298 BR EVA Airways Taiwan Province of China 68.6% 84 0.0% 4,819 112 D7 Airasia X Malaysia 68.3% 85 0.0% 1,669 201 UK Vistara India 67.8% 86 0.0% 3,309 139 CI China Airlines Taiwan Province of China 67.1% 87 0.0% 5,475 107 AI Air India India 66.3% 88 0.1% 15,837 43 AE Mandarin Airlines Taiwan Province of China 66.2% 89 3.5% 2,330 166 KA Cathay Dragon Hong Kong (sar) China 66.0% 90 0.3% 5,187 109 7C Jeju Airlines Korea Republic of 65.9% 91 0.0% 5,476 106 FC Fly Corporate Australia 65.9% 92 1.7% 477 285 CA Air China China 65.7% 93 0.6% 40,088 12 SKP Skytrans Airlines Australia 65.2% 94 6.1% 307 318 MH Malaysia Airlines Malaysia 63.8% 95 1.5% 12,801 50 JT Lion Air Indonesia 63.6% 96 3.1% 20,989 26 XT Indonesia Airasia X Indonesia 62.8% 97 0.6% 1,494 210 MF Xiamen Airlines Company China 62.1% 98 1.5% 20,853 29 PR Philippine Airlines Philippines 61.7% 99 0.8% 9,700 72 ZH Shenzhen Airlines China 61.5% 100 0.6% 20,903 28 PK Pakistan International Airlines Pakistan 60.9% 101 5.7% 3,550 136 SJ Sriwijaya Air Indonesia 60.8% 102 0.2% 7,241 91 TN Air Tahiti Nui French Polynesia 60.0% 103 3.3% 202 340 5J Cebu Pacific Air Philippines 58.9% 104 0.2% 8,308 79 ON Nauru Airlines Nauru 58.3% 105 0.0% 87 360 IJ Spring Airlines Japan Japan 56.2% 106 3.3% 240 328 Z2 Philippines AirAsia Inc. Philippines 54.2% 107 0.1% 3,950 126 RA Nepal Airlines Corporation Nepal 41.5% 108 3.1% 270 326 H9 Himalaya Airlines Nepal 24.4% 109 2.2% 170 346 7J Tajik Air Tajikistan 21.4% 110 14.3% 144 348 IE Solomon Airlines Limited Solomon Islands 8.3% 111 85.2% 924 247 EMU East Asia Airlines Macao (sar) China 0.0% 112 100.0% 180 345 AIRLINE MONTHLY OTP – APRIL 2018 Latin America and Caribbean Airlines LATIN AMERICA AND CARIBBEAN AIRLINE ON-TIME AND CANCELLED On-time performance FLIGHTS Global Airline Arrivals Rank Cancel % Flights Rank Z7 Amaszonas Uruguay Uruguay 94.7% 1 0.0% 204 338 OJ Fly Jamaica Jamaica 94.4% 2 0.0% 112 350 DVR Divi Divi Air Curacao 92.7% 3 0.0% 530 278 CM Copa Airlines Panama 90.9% 4 0.4% 9,921 69 XL LATAM Airlines Ecuador Ecuador 90.7% 5 0.5% 1,052 237 4O Interjet Mexico 90.6% 6 0.1% 10,182 65 H2 Sky Airline Chile 89.8% 7 0.1% 2,438 162 JJ LATAM Airlines Brasil Brazil 89.8% 8 0.7% 18,245 33 VVC VivaColombia Colombia 89.6% 9 2.0% 1,890 185 O6 Avianca Brasil Brazil 88.3% 10 0.1% 7,952 85 AM Aeromexico Mexico 88.3% 11 0.0% 18,001 36 AD Azul Airlines Brazil 87.7% 12 1.1% 21,443 23 Q6 Volaris Costa Rica Costa Rica 87.7% 13 2.2% 408 294 TX Air Caraibes Guadeloupe 85.9% 14 0.0% 1,004 240 G3 GOL Linhas Aereas S.A. Brazil 85.3% 15 0.2% 18,925 30 AG Aruba Airlines Aruba 84.1% 16 0.8% 362 308 Y4 Volaris Mexico 84.0% 17 0.2% 9,135 74 VB Vivaaerobus Mexico 83.6% 18 0.3% 4,647 116 AR Aerolineas Argentinas Argentina 82.2% 19 0.8% 9,947 68 Antigua and Barbuda, Leeward LI LIAT (1974) 81.8% 20 0.0% 1,736 196 Islands BW Caribbean Airlines Trinidad and Tobago 81.7% 21 0.0% 2,911 148 KX Cayman Airways Cayman Islands 81.6% 22 0.3% 953 243 VW Transportes Aeromar S.A. De C.V. Mexico 81.0% 23 4.6% 2,268 167 2Z Passaredo Brazil 77.5% 24 4.5% 1,324 219 VV Viva Airlines Peru S.A.C. Peru 77.1% 25 3.5% 398 296 LA LATAM Airlines Group Chile 76.6% 26 2.8% 16,868 39 BB Seaborne Airlines Virgin Islands, US 76.3% 27 2.5% 1,456 213 LR Avianca Costa Rica S.A. Costa Rica 72.3% 28 7.2% 2,241 169 7I Insel Air Curacao 72.2% 29 11.7% 600 270 JY Intercaribbean Airways Ltd Turks and Caicos Islands 71.3% 30 13.6% 1,665 203 AV Avianca Colombia 64.9% 31 3.1% 20,934 27 VE Easyfly S. A. Colombia 64.7% 32 6.0% 3,569 135 P9 Peruvian Airlines Peru 64.0% 33 2.4% 1,706 199 PY Surinam Airways Suriname 63.5% 34 3.1% 230 332 PAM MAP Linhas Aereas Brazil 62.4% 35 2.5% 310 316 EQ TAME Linea Aerea del Ecuador Ecuador 60.6% 36 16.5% 1,524 209 9R SATENA Colombia 58.8% 37 1.9% 2,128 172 8W Fly Always N.V. Suriname 57.1% 38 0.0% 36 373 2I Star Peru Peru 56.8% 39 0.7% 514 280 W4 LC Peru Peru 51.2% 40 5.4% 1,380 216 9V AVIOR Airlines Venezuela 51.0% 41 4.4% 727 258 ZP Amaszonas Linea Aerea Bolivia 47.8% 42 0.0% 180 344 AIRLINE MONTHLY OTP – APRIL 2018 North American airlines

NORTH AMERICAN AIRLINE ON-TIME AND CANCELLED FLIGHTS On-time performance Global Airline Arrivals Rank Cancel % Flights Rank V8 Iliamna Air Taxi USA 98.9% 1 0.0% 318 311 KS Penair USA 94.3% 2 0.0% 727 259 HA Hawaiian Airlines USA 86.3% 3 0.8% 7,968 84 F8 Flair Airlines Canada 85.9% 4 1.2% 386 301 AS Alaska Airlines USA 85.5% 5 0.4% 32,376 14 MO Calm Air Intl Ltd Canada 84.9% 6 5.0% 1,068 233 8P Pacific Coastal Airlines Limited Canada 84.9% 7 1.5% 1,992 179 DL Delta Air Lines USA 83.6% 8 1.0% 159,520 2 UA United Airlines USA 83.2% 9 0.9% 141,753 3 AA American Airlines USA 82.9% 10 1.4% 187,844 1 NK Spirit Airlines USA 81.2% 11 0.7% 15,913 41 9K Cape Air USA 80.7% 12 5.4% 7,266 89 G4 Allegiant Air LLC USA 79.1% 13 0.3% 8,134 81 WS Westjet Canada 78.1% 14 2.6% 21,164 25 WN Southwest Airlines USA 76.7% 15 1.0% 117,478 4 F9 Frontier Airlines Inc. USA 76.5% 16 0.9% 9,993 67 7H Corvus Airlines USA 75.9% 17 8.0% 10,046 66 VX Virgin America USA 75.7% 18 1.5% 5,233 108 3M SILVER AIRWAYS LLC USA 74.7% 19 0.0% 2,996 145 SY Sun Country Airlines USA 73.3% 20 0.4% 1,630 206 TS Air Transat A.T.Inc. Canada 71.6% 21 0.4% 1,967 180 AC Air Canada Canada 69.9% 22 4.1% 47,245 9 7Q Elite Airways USA 69.6% 23 0.0% 311 315 B6 JetBlue Airways Corporation USA 68.6% 24 1.1% 31,215 16 PD Porter Airlines Inc. Canada 66.0% 25 9.7% 4,908 111 WG Sunwing Airlines Inc. Canada 56.7% 26 0.0% 2,136 171 VC ViaAir USA 53.4% 27 22.9% 297 319 ZK Great Lakes Airlines USA 52.6% 28 36.1% 398 297 3H Air Inuit Canada 39.2% 29 9.7% 1,460 212