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2017 Annual Water Quality Report Engineering & Public Works

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2017 Annual Water Quality Report Engineering & Public Works CITY OF CASTLEGAR REF NO.: 181-09051-00 2017 ANNUAL WATER QUALITY REPORT ENGINEERING & PUBLIC WORKS FINAL 2017 ANNUAL WATER QUALITY REPORT ENGINEERING & PUBLIC WORKS CITY OF CASTLEGAR FACILITY: CITY OF CASTLEGAR WATER DISTRIBUTION SYSTEM FACILITY NUMBER: #0210617 FINAL VERSION - PROJECT NO.: WSP NO. 181-09051-00 CLIENT REF:.. DATE: OCTOBER 05, 2018 WSP LANDMARK 6, SUITE 700 1631 DICKSON AVENUE KELOWNA, BC CANADA V1Y 0B5 T: +1 250 980-5500 WSP.COM WSP Canada Inc. October 05, 2018 FINAL City of Castlegar 460 Columbia Avenue Castlegar, BC V1N 1G7 Attention: Jesse Reel, Utilities Manager Dear Sir: Subject: 2017 Water Quality Report for City of Castlegar WSP Canada was engaged to complete the City of Castlegar’s 2017 Annual Water Quality Report. The City of Castlegar is required under its water Operating Permit, issued by the Interior Health Authority, and mandated by the Drinking Water Protection Act of BC to provide an annual water quality report to the water customers. The Annual Water Quality Report is meant to provide water system users with a deeper understanding of where their drinking water comes from and how it is treated and tested prior to consumption. The report discusses Castlegar’s water supply and disinfection process, the water distribution system, the ongoing testing and monitoring program, water system maintenance and the operator training levels. The water system improvements completed in 2017 will also be described, and plans for future upgrades and capital works will be listed. If you have any questions or require further information, please do not hesitate to contact us. Sincerely, Sonya Vrtacic, P.Eng. Project Engineer Encl. 2017 Water Quality Report and Appendices WSP ref.: WSP NO. 181-09051-00 Landmark 6, Suite 700 1631 Dickson Avenue Kelowna, BC Canada V1Y 0B5 T: +1 250 980-5500 wsp.com WSP Canada Inc. SIGNATURES PREPARED BY Sonya Vrtacic, P.Eng., Project Engineer Date APPROVED BY October 5, 2018 Elise Paré, P.Eng., Senior Reviewer Date 2017 ANNUAL WATER QUALITY REPORT WSP Project No. WSP NO. 181-09051-00 CITY OF CASTLEGAR Page ii EXECUTIVE SUMMARY ........................................... 1 TABLE OF 1 INTRODUCTION ............................................. 3 CONTENTS 1.1 Regulating Authorities .................................................. 3 1.2 Drinking Water Objectives ............................................ 4 2 WATER CONSUMPTION ............................... 5 2.1 Water Demand In 2017 .................................................. 5 2.2 Universal Water Metering ............................................. 6 3 SOURCE WATER QUALITY ........................... 7 3.1 Raw Water Intake ........................................................... 7 3.2 Raw Water Objectives ................................................... 8 3.2.1 Exclusion of Filtration Criteria ................................................................. 8 3.3 Raw Water Quality Monitoring ..................................... 9 3.3.1 Bacteriological Testing in 2017............................................................... 9 3.3.2 Turbidity Monitoring in 2017 ................................................................... 9 3.3.3 Full Chemical Analysis Testing............................................................... 9 3.3.4 Algae Blooms and Nutrients in 2017 .................................................... 11 3.4 Source Assessment Report ....................................... 11 4 WATER TREATMENT PROCESS ................ 12 4.1 Primary Treatment and Disinfection ......................... 12 4.2 Chlorine Residual ........................................................ 12 5 DISTRIBUTION SYSTEM ............................. 14 5.1 Pressure Zones............................................................ 14 5.2 Pump Stations and Reservoirs .................................. 15 5.3 Water System Control ................................................. 16 5.4 Monitoring Program in 2017 ....................................... 17 5.5 System Maintenance in 2017 ...................................... 19 5.5.1 Site Security .......................................................................................... 19 2017 ANNUAL WATER QUALITY REPORT WSP Project No. WSP NO. 181-09051-00 CITY OF CASTLEGAR Page iii 5.5.2 Uni-directional Flushing (UDF) Program .............................................. 20 5.5.3 Cross-Connection Control Program ..................................................... 21 5.6 Operator Education & Credentials............................. 22 6 CUSTOMER SERVICE ................................. 23 6.1 Customer Complaints ................................................. 23 7 SYSTEM IMPROVEMENTS ......................... 24 7.1 Capital Works Projects in 2017 .................................. 24 7.2 Planned Capital Projects for 2018 ............................. 25 8 EMERGENCY RESPONSE PLANNING ....... 26 8.1 Emergency North Well System .................................. 26 2017 ANNUAL WATER QUALITY REPORT WSP Project No. WSP NO. 181-09051-00 CITY OF CASTLEGAR Page iv TABLES TABLE 1 ANNUAL VOLUME OF WATER TREATED BY THE CITY OF CASTLEGAR FROM 2014 TO 2017. ................................. 5 TABLE 2 CURRENT EOCP CERTIFICATION LEVELS FOR CITY OF CASTLEGAR EMPLOYEES, 2017. ..................................... 22 TABLE 3 WATER SYSTEM - CAPITAL WORKS PROJECTS IN 2017 24 FIGURES FIGURE 1 ANNUAL VOLUMES OF WATER TREATED BY CASTLEGAR (IN MILLIONS OF CUBIC METERS). .......... 5 FIGURE 2 CITY OF CASTLEGAR 2017 MONTHLY CONSUMPTION (IN CUBIC METERS), COMPARISON TO 2016 VALUES. 6 FIGURE 3 PHOTO OF ARROW LAKE RESERVOIR NEAR INTAKE, FROM THE SOURCE ASSESSMENT REPORT, 2014. .... 7 FIGURE 4 RAW SOURCE WATER, AVERAGE MONTHLY TURBIDITY 2017 (ONLINE TESTING AT WTC). ............. 10 FIGURE 5 SOURCE WATER, PH TESTING 2017 (PH IS NOT ADJUSTED BY THE CITY OF CASTLEGAR). ................. 10 FIGURE 6 CITY OF CASTLEGAR CHLORINE RESIDUAL MONITORING THROUGHOUT DISTRIBUTION SYSTEM. ......................................................................................... 13 FIGURE 7 THE CITY OF CASTLEGAR’S MEADOWLARK WATER PUMP STATION............................................................... 13 FIGURE 8 DISTRIBUTION PIPE MATERIALS BREAKDOWN. ........ 14 FIGURE 9 EXAMPLE OF CONTROLS IN A CITY OF CASTLEGAR PRV STATION. ................................................................ 16 FIGURE 10 THM AND HAA TESTING RESULTS FOR THE CITY OF CASTLEGAR IN 2017. ..................................................... 18 APPENDICES APPENDIX A City of Castlegar’s Water System Map APPENDIX B Monitoring Data & Laboratory Test Results APPENDIX C Annual Laboratory Test Results APPENDIX D Section 6 – From Arrow Reservoir Source Assessment: recommendations for the City APPENDIX E Operating Permit & Interior Health Permits 2017 ANNUAL WATER QUALITY REPORT WSP Project No. WSP NO. 181-09051-00 CITY OF CASTLEGAR Page v EXECUTIVE SUMMARY Under the Province of British Columbia’s Drinking Water Protection Act and the Drinking Water Protection Regulation, the City of Castlegar is mandated to continually monitor drinking water quality and to make available to the public an annual water quality report. The Annual Water Quality Report is meant to provide water users with information about their drinking water’s quality based on ongoing monitoring. The annual reporting is also required under the City’s municipal water system operating permit, issued by the BC Interior Health Authority (IHA). This report summarizes the results of drinking water quality monitoring and operations in Castlegar in the year 2017. · Universal Water Metering program continues, and the City is transitioning all customers to a volumetric-based utility billing system in 2017. (Paying for how much water you use.) · The Drinking Water Protection Act of BC requires that a water-source assessment be completed by each Water Utility. The City is continuing to implement the recommendations contained in the 2014 Arrow Reservoir Source Assessment. · Water samples are tested to meet the Objectives for Drinking Water Quality and the requirements for ongoing “exclusion of filtration”. Forty-nine raw water samples were taken in 2017, and were tested by an independent laboratory for bacteria. · In 2017, the raw water samples met the criteria for E.coli and fecal coliform bacteria and the sampling site was repositioned in order to meet the criteria for total coliforms which was showing some false-positive results. · The bacteriological quality of water distributed in 2017 was in full compliance with all regulations. · In 2017, the City’s water system met all regulatory requirements for drinking water quality as set out by the BC Drinking Water Protection Act. · No treated water samples tested positive for E. coli in 2017. And 100% of the treated samples had no Fecal and no Total Coliforms per 100 mL. · Average total Trihalomethane results were well below the Health Canada guideline of 100 ppb. · The City of Castlegar has experienced gradually increasing algae levels over the past few years. In 2017, an algae issue was noted as a concern and was addressed through the flushing program. · The raw water from the Arrow Lakes reservoir is treated by the City of Castlegar using ultraviolet (UV) irradiation (Primary Disinfectant) to inactivate protozoa, and using chlorine gas (Secondary Disinfectant) to inactivate viruses. Additional chlorine is added to the water as a “residual” disinfectant. · The UV disinfection system provides the residents of Castlegar with a reliable
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