Annual Report on the State of the Massachusetts Court System
Fiscal Year 2019 Hampshire County Superior Court Benches, Northampton Photographer: Judge David S. Ross FROM THE COURT LEADERSHIP
We are pleased to present the Fiscal Year 2019 annual report on the Massachusetts initiatives undertaken in the past year. We are deeply grateful to everyone court system and are proud to reflect on all we accomplished and the new working in our court system – judges, clerks, court officers, probation officers, facilities employees, and administrative staff – whose hard work and commitment help ensure that we deliver justice with dignity and speed every day. Chief Justice Ralph D. Gants We continue to focus our aspirations on the judiciary we want to become. Supreme Judicial Court Thislegislative report leaders on the understandpast year offers the challengeshighlights ofthat what the wecourts achieved confront across every the day. courtWe appreciate system as their we make shared progress commitment toward to that addressing vision. Thethese governor issues through and our productive partnerships across the three branches of government, while respecting the independence and prerogatives of each branch.
This collaboration led to the successful passage of criminal justice reforms in 2018 that we are now actively implementing. We also continue to jointly address Chief Justice challenges that the courts and the Commonwealth face in the areas of opioid Mark V. Green use, behavioral health, child welfare, and more. We have partnered on efforts to Appeals Court implement treatment, recovery, and reentry programs to help reduce recidivism. Legislativeemployees alike.support also is enabling us to expand efforts to support and enhance diversity, equity, inclusion, and respect for all – court users and court
The Massachusetts Bar Association, Boston Bar Association, and our regional and affinity bar associations are also key partners in helping to enhance our work on these issues. Their efforts, programs, and initiatives to engage lawyers in pro bono work, and to partner on innovative community programs are critical to the fair, effective functioning of our justice system and to our outreach and educational Chief Justice Paula M. Carey activities that promote public understanding of and confidence in the judiciary. Trial Court Our ambitious agenda in FY19 included technology advancements as we progress toward an electronic court system, the expansion of specialty courts to support the needs of those with mental health and substance use disorders, and integration of diversity, equity and inclusion principles in our system to better serve the public. We are proud of this work, but also continually aim to innovate and improve services, as we remain steadfast in our commitment to the delivery of justice across the Commonwealth.
Court Administrator RalphSincerely, D. Gants, Chief Justice of the Supreme Judicial Court Jonathan S. Williams Mark V. Green, Chief Justice of the Appeals Court Trial Court Paula M. Carey, Chief Justice of the Trial Court Jonathan S. Williams, Court Administrator of the Trial Court
www.Mass.gov/Courts
Massachusetts Court System | 3 SUPREME JUDICIAL MASSACHUSETTS COURT 1 Chief Justice COURT SYSTEM 6 Associate Justices
The number of justices for all courts is the APPEALS total authorized by law. COURT 1 Chief Justice 24 Associate Justices
TRIAL COURT 1 Chief Justice 1 Court Administrator
OFFICE OF MASSACHUSETTS JURY PROBATION COMMISSIONER SERVICE
1 Chief Justice 29 Associate Justices 1 Chief Justice BOSTON 8 Divisions LAND 6 Associate Justices MUNICIPAL COURT COURT
1 Chief Justice 1 Chief Justice 157 Associate Justices 50 Associate Justices 62 Divisions DISTRICT PROBATE 14 Divisions COURT & FAMILY COURT
1 Chief Justice 1 Chief Justice 14 Associate Justices 81 Associate Justices 6 Divisions 14 Counties HOUSING SUPERIOR COURT COURT
1 Chief Justice 41 Associate Justices OFFICE 11 Divisions Department Directors JUVENILE OF COURT COURT MANAGEMENT
4 | FY19 Annual Report TABLE OF CONTENTS
SUPREME JUDICIAL COURT
06 Justices & Officials 07 FY2019 Highlights
APPEALS COURT
12 Justices & Officials 13 FY2019 Highlights
TRIAL COURT
16 Justices & Officials 17 Overview 18 Plans for FY2020 19 FY2019 Highlights 19 Expanding Access to Justice for All 23 Leading the Way in Criminal Justice Reform & Public Safety Initiatives 27 Responding to Community Challenges: Specialty Courts & Court Initiatives 30 Bridging the Justice Gap 31 Using Technology to Innovate and Streamline Processes 34 Engaging Communities to Build Public Trust & Confidence 37 Excellence Awards 38 Trial Court By the Numbers
STRUCTURE & STATISTICS
40 Supreme Judicial Court 42 Appeals Court 44 Trial Court 45 Trial Court Fiscal Data 46 Trial Court Criminal Case Charges 48 Trial Court Case Filings by Department and Type 50 Massachusetts Probation Service Caseload 50 Land Court Permit Session Report SUPREME JUDICIAL COURT Justices and Officials As of June 30, 2019
CHIEF JUSTICE Ralph D. Gants
JUSTICES Barbara A. Lenk Frank M. Gaziano David A. Lowy Kimberly S. Budd Elspeth B. Cypher Scott L. Kafker
EXECUTIVE DIRECTOR Carol R. Lev
CLERK FOR THE COMMONWEALTH Francis V. Kenneally
CLERK FOR THE COUNTY OF SUFFOLK Maura S. Doyle
6 SUPREME JUDICIAL COURT
FISCAL YEAR 2019 HIGHLIGHTS
State of the Judiciary Address Judicial Evaluation to the Legal Community
The judicial evaluation program has facilitated In October 2018, Chief Justice Ralph D. Gants the collection and tabulation of judicial Massachusettsdelivered his fifth Bar annual Association. address He to stressed the legal narrativeevaluations comments from attorneys, and aggregated court employees statistical community at an event sponsored by the and jurors since 2001. The program provides the profound importance of lawyer well- assessments to judges concerning their being, announcing the formation of a Supreme professional, on-bench performance in an effort Judicial Court Steering Committee on Lawyer to enhance the performance of individual judges Well-Being to study ways to reduce stress on and the judiciary as a whole. attorneys, increase professional satisfaction, help restore work-life balance, and better During the past fiscal year, the program support those who confront mental health and itsimplemented analysis of recommendations three years of prior by evaluation a social substance use disorders. Chief Justice Gants science and survey consulting firm, based on also highlighted the crucial role probation officers play in supporting defendants’ reentry data, to improve the accuracy of responses and into their communities, stating that criminal minimize gender and racial bias. Following chancejustice reformof succeeding must focus upon on release. reentry The so Chiefthat these recommendations, the program adopted a defendants are given a fair and reasonable revised survey and a new platform, streamlining the survey experience for attorneys. Justice also addressed the significance of judicial independence: At the beginning of the fiscal year, the results “If we are to provide every person fair of the Land Court evaluation were released. and impartial justice in our courts, we This project yielded 453 attorney evaluations must allow judges to make decisions evaluationsand 85 employee and 17 evaluations employee evaluationsconcerning fiveper based on their best judgment of the Land Court judges – an average of 91 attorney law and the facts, unburdened by any fear that a controversial decision may judge. In March 2019, an evaluation commenced jeopardize their career.” concerning 34 judges in the Probate and Family - Chief Justice Gants Court, Housing Court and Juvenile Court in Middlesex and Suffolk Counties.
The Supreme Judicial Court (SJC), originally called the Superior Court of Judicature, was established in 1692 and is the oldest appellate court in continuous existence in the Western Hemisphere. The SJC ofserves the state as the court leader system. of the Massachusetts court system; it exercises final appellate authority over the decisions of all lower courts and is responsible for general superintendence over the administration Massachusetts Court System | 7 SUPREME JUDICIAL COURT
New Court Rules Approved
Each year the Court considers proposals • Appellate Procedure: to update and improve the rules governing Court approved the most comprehensive practice and procedure in the courts of the In October 2018, the
revision of the Massachusetts Rules of approvedCommonwealth or took and effect other in FY19aspects include of the legal Appellate Procedure since those rules were system. Significant rule changes that were adopted in 1974. The revised rules took effect on March 1, 2019, following three years the• eFiling: following: of work by a subcommittee appointed by the Standing Advisory Committee on the Rules of SJC Rule 1:25, Massachusetts Rules Civil and Appellate Procedure in conjunction of Electronic Filing, took effect on September with the Standing Advisory Committee on the 1, 2018. Replacing previous interim rules, ExpandedRules of Criminal eFiling Procedure. documentsthe new rules in participatingestablish unif trialorm practicesand for electronic filing and service of particular court procedures. appellate courts, as supplemented by theIn January optional 2019, eFiling the program Clerk of tothe permit Supreme • Practicing with Professionalism: The Judicial Court for the Commonwealth expanded
electronic filing of all documents in appeals Court amended SJC Rule 3:16, which and other cases before the full Court, including requires all persons admitted to the bar motions, briefs and record appendices. After a in the Commonwealth to take a Practicing brief or appendix has been filed electronically, with Professionalism Course approved by the Clerk’s Office will notify the litigant to file the SJC. The amended rule eliminates the a limited number of paper copies. No paper requirement that the course last one full copies are required for motions, letters, status day, and will make it possible for attorneys reports, or applications for direct or further to participate remotely, if online courses appellate review filed electronically. • Consumerbecome available. Debt Actions: the County of Suffolk has implemented eFiling The Clerk of the Supreme Judicial Court for New Rules 8.1 and 55.1 of the Massachusetts Rules of for all bar discipline cases and a significant Civil Procedure took effect on January 1, majority are now done electronically. In 2019. These new rules establish special electronically.addition, over 50% of petitions for bar revolvingrequirements credit for agreement filing an action and for seeking entry of admission by motion are now received to collect a debt incurred pursuant to a
• Clientdefault Files: and default judgment in such a case.
The SJC approved new Rule 1.15A of the Massachusetts Rules of Professional Conduct, effective September 1, 2018, setting minimum time periods for lawyers to retain client files, after which the 8 files | may FY19 be Annual destroyed. Report SUPREME JUDICIAL COURT
Appellate Bench-Bar Conference
In December 2018, justices from the Supreme Bar Overseers, and Lawyers Concerned for Judicial Court and the Appeals Court joined Lawyers. The Committee’s report in July 2019 approximately 200 appellate attorneys in a recommendationsidentified major issues to address affecting these lawyer issues. well- major bench-bar conference sponsored by the being in the Commonwealth and proposed attorneysFlaschner andJudicial the responsesInstitute. In helped preparation shape thefor contentthe conference, of the conference. Flaschner surveyedAn initial overplenary 3,000 Recommendations included the establishment of a permanent SJC standing committee on lawyer well-being and specific initiatives for the session with featured speakers was followed by schoolscourts, law to consider. firms and other legal employers, bar breakout sessions moderated by attorneys with associations, regulatory organizations, and law an SJC Justice, Appeals Court Justices, and staff Judiciary-Media Committee Conference from appellate courts’ clerks’ offices. A report needof the for proceedings greater transparency was issued thatregarding detailed court efforts planned in response to the expressed In June 2019, the Supreme Judicial Court procedures, protocols and operations. Chief entitledJudiciary-Media Covering Committee the Courts: and A Dialogue the Flaschner for Justice Gants pledged that the SJC would review, JournalistsJudicial Institute and the hosted Judiciary an educational. A panel of Trialevent revise, and update its rules, the clerk’s guides, and other information on the Court’s website, proceduresto make it easier and operations. for attorneys to find outletsCourt judges, discussed the Trialissues Court of mutual Administrator, interest to information and understand the Court’s and journalists from television and print media Steering Committee on Lawyer Well-Being the judiciary and journalists. Topics included an explanation of bail and sentencing; ethical standards for judges and journalists; public access to court records; the journalistic fact- The Supreme Judicial Court appointed the checking process; how journalists seek editorial recommendationsSteering Committee regarding on Lawyer the Well-Being state of Accessbalance; and to Justicenewsroom Commission roles. in September 2018 to explore and make well-being among practicing Massachusetts theattorneys, American following Bar Association concerns raisedCommission in a 2017 Established by the SJC in 2005, the Access to report by a national task force initiated by organizationsJustice Commission and interested seeks to provide persons leadership involved and vision to, and coordination with, the many on Lawyer Assistance Programs, the National Organization of Bar Counsel, and the in providing and improving access to justice for Association of Professional Responsibility those unable to afford counsel for their essential includedLawyers. attorneysThe Steering from Committee, varied practice chaired civil legal needs. In FY19, in collaboration with by retired SJC Justice Margot Botsford, ongoingits many programs.partners, the Commission carried out several new projects in addition to its settings, as well as organizations, such as the Board of Bar Examiners, the Board of Massachusetts Court System | 9 SUPREME JUDICIAL COURT
Community Outreach With a $200,000 grant from the Justice for All project, administered by the National Center in numerous activities to inform and educate organizationsfor State Courts, and the attorneys Commission to implement worked with Each year, the Supreme Judicial Court engages courts, community organizations, legal services the public about the Court’s work, the judicial two pilot programs. In one pilot, Northeast system, and the rule of law. provideLegal Aid resources and Lawrence to landlords Community and tenants Works to established a Housing Stabilization Center to •Activities in FY19 included: stabilize tenancies and avoid eviction suits. The SJC held a special sitting to hear appeals In the other pilot, an attorney from Greater at the Worcester Superior Court, providing an Boston Legal Services worked with community outsideopportunity of Boston. for students, local residents, and organizations to provide consumer debt the media to view the Court’s work in person education and representation in selected cases, • and supported development of a lawyer-for-the- divisionday program of the for Boston consumer Municipal debt casesCourt. with Both the Chief Justice Gants regularly visits various Volunteer Lawyers Project and the Dorchester courts in the Trial Court system, meeting with judges, clerks, and court staff, as pilots tested ideas proposed in the December theywell asface public and theofficials successes and bar they association have 2017 Justice for All Strategic Action Plan that representatives, to discuss the challenges the Commission prepared with representatives Thefrom Commission the access to also justice community. achieved. In late 2018, Chief Justice Gants visited the Springfield District Court, to research the security Hampden Superior Court, Hampden Probate concernsestablished that a workinginitially ledgroup & Family Court, Hampden Juvenile Court, and many Massachusetts courts the Western Housing Court. In May 2019, he visited the Framingham/Natick District Court, the Woburn District Court, and the to ban cell phones and • Middlesex Superior Court. the impacts of those bans reporton court recommended users, especially lifting courthouse cell programThe Supreme for high Judicial school Court’s students Judicial held Youth unrepresented litigants. The working group’s Corps (JYC), a legal education and internship of ensuring court security. phone bans, while proposing alternative means with assistance from judges, lawyers, court The Commission continued to support ongoing employees, bar associations, and other dedicated supporters, teaches students about educationalthe rule of law sessions and the and role internships of the judicial in programs promoting access to justice in branch. The 14-week program includes tocollaboration Victims of Crime with legal program; services the organizationsCivil Appellate and other agencies, including the Civil Legal Aid court offices. The Public Information Office administers the program, which is funded by Pro Bono Program; and the Access to Justice foundations and grants. In FY19, the program Fellows Program. engaged 22 Boston students, ten Worcester students, and five Springfield students in this 10 | FY19 Annual Report rich educational experience. SUPREME JUDICIAL COURT
• programs and other court staff regularly The SJC’s director of education and public Courthouse sharing history and practices provide guided tours of the John Adams governing principles of our legal system. of the state’s appellate courts, and the
Visitors include tourists, senior citizens, educators and scholars, students from elementary school to law school, and members of the legal community, from across the state, country and world. Each spring, the Court also hosts programs for high school students for annual celebrations of Student Government Day and Law Day. In FY19, 92 groups comprising 2,251 visitors • Masstoured Humanities the John Adams and the Courthouse. Supreme
AdamsJudicial Courthouse Court Historical and the Society role offunded the production of a short film about the John
courts in our democratic system. The film courthousewill serve as visitors. the foundation for a longer, future film to be produced and presented to •
For over a decade, the SJC and the performancesSJC Historical Societyon historical have partneredlegal issues for with Theatre Espresso to present live Theatre Espresso performed 18 educational dramasstudents for at overthe John a thousand Adams Courthouse.Boston students in FY19.
•
The SJC’s website provides extensive information for lawyers, litigants, educators, and students. Through a partnership with Suffolk University Law School, all SJC oral arguments are webcast live and oral arguments dating back to 2005 are available online. The website also offers online access John Adams Courthouse, Boston to docket information and the briefs in all Photographer: Judge Peter W. Agnes Jr. non-impounded cases before the court. Massachusetts Court System | 11 APPEALS COURT Justices and Officials As of June 30, 2019
CHIEF JUSTICE Mark V. Green
JUSTICES Peter W. Agnes Jr. Edward McDonough Amy Lyn Blake William J. Meade Kenneth V. Desmond Jr. James R. Milkey Joseph M. Ditkoff Eric Neyman John Englander Peter J. Rubin Sydney Hanlon Peter Sacks Kathyrn E. Hand Sookyoung Shin Vickie L. Henry Sabita Singh C. Jeffrey Kinder Mary T. Sullivan James Lemire Ariane D. Vuono Diana Maldonado Dalila Wendlandt Gregory I. Massing Gabrielle R. Wolohojian
COURT ADMINISTRATOR Gina L. DeRossi
CLERK Joseph F. Stanton
12 APPEALS COURT
FISCAL YEAR 2019 HIGHLIGHTS School of Law, Barnstable Superior Court, Appellate Caseload Worcester Justice Center, UMass-Amherst, and reservedUMass-Boston. time after At each completion of those oflocations oral The Appeals Court caseload for FY19 increased the justices heard a full oral argument list
Thearguments court intends to respond to hold to questions sessions throughout from slightly from FY18, as 1,758 new appeals were observing students and members of the public. entered. Civil cases outnumbered criminal cases during FY20. at 51.37% of all new entries. The court decided different regions of the Commonwealth 1,063 cases, which was only 153 cases fewer Electronic Filing than the total net entries, or total number of cases entered after dismissals, consolidations Technologyand transfers to Enhancement the Supreme Judicial Court. During FY19, 86.3% of all 3,316 briefs were Courtfiled electronically adopted a standing (93.7% order in criminal making cases, 80.4% in civil cases). This year the Appeals The electronic filing program initiated in FY16 completed its expansion with the Appeals electronic filing mandatory for most documents Court’s promulgation of a standing order with limited exceptions, including for any making electronic filing mandatory for most impounded document or document filed by a submissions by attorneys and voluntary for self-represented litigant. During the last six impounded documents and self-represented months of FY19 in connection with the newly- markinglitigants. andInternally, annotating the justices on desktop and staff are adopted standing order, electronically filed using PDF digital files and are reading, briefs increased to 93.7% of all briefs (95.3% in criminalIntracourt cases, Electronic 91.9% in civil Transmission cases). Communityworkstations or Outreach tablets. of Records
The Appeals Court continued to offer and andThe court personnelcontinued heldto sit sittings beyond in the all John regions Adams Courthouse in FY19. Panels of justices theexpand electronic its pilot transmission programs with of court the Trial notices. Court The for the electronic assembly of the record and of the Commonwealth, including at the UMass the pilots has increased steadily. Law School, Western New England Law School, number of Trial Court locations participating in Suffolk University School of Law, Massachusetts
The Appeals Court was established in 1972 to serve as the Commonwealth’s intermediate appellate court. It is a court of general jurisdiction that hears criminal, civil, and administrative matters. All appeals from the Trial Court (with the exception of first degree murder cases) are thus initially entered in the Appeals Court. Similarly, the court receives all appeals from the Appellate Tax Board, the Industrial Accident Review Board, and the Employee Relations Board. Massachusetts Court System | 13 APPEALS COURT
Civil Appeals Clinic Quarterly Newsletter
The Review The Appeals Court continued to collaborate The Appeals Court launched a quarterly with the Volunteer Lawyers Project and the newsletter, , as an additional Supreme Judicial Court’s Access to Justice medium for communication. This newsletter Program in hosting the Civil Appeals Clinic. The theprovides Appeals helpful Court technical, in an effort high-value to enhance and court some court provides resources to operate the weekly anecdotal information about the operations of clinic, which provides pro bono attorneys to assist indigent self-represented parties with users’ experience. appellate questions. During the fiscal year, 153 Publicvolunteer Access attorneys to assisted Case Records374 litigants.
In 2019, the Appeals Court began posting arguments. The court continues to post copies ON THE NEXT PAGE: on its public website the recordings of oral scheduled for oral argument. Access to the 1. documentsof non-impounded and recordings briefs filed are infree. public cases 2. Northpointe Implementation Probate & Family Court Chief Justice John Casey, National 3. Adoption Day, Worcester | Team Excellence Awards Winners | BMC Chief Justice These briefs and recordings are available on 4. a case’s individual docket at: Roberto Ronquillo Jr. & Case Specialist Kadian Clarke | District Court Chief Justice Paul Dawley, Superior http://www.ma-appellatecourts.org/index.php 5. Court Chief Justice Judith Fabricant & Chief Diversity & Experience Officer John Laing | Mass. Adoption Resource Exchange Exec. Director Lisa Funaro, Juvenile Court Chief Record Preservation Justice Amy Nechtem, Mass. First Lady Lauren Baker, Chief Justice Paula Carey, Court Administrator Jon Williams, Mass. Department of Children & Families Commissioner Linda Spears, State Rep. Daniel Cullinane, and Cambridge Family 6. courtThe Appeals to convert Court tens purchased of thousands a microfiche of pages of Services Exec. Director Bob Gittens, National Adoption Day, 7. Facilities Supervisor conversion machine which will permit the Boston | Housing Court Chief Justice Timothy Sullivan & Metro South Housing Court Staff | microfiche pages to portable document archive Raymond Nardone, Court Administrator Jon Williams, 8. Case Coordinator Oralformat Argument (PDF-A). Staggered Chief Justice Paula Carey, and Facilities Region II Manager Scheduling Program Michael Norman at Ayer District Court | Chalane Johnson, Brockton District Court First Justice Julie 9. Bernard, Case Specialist Jenayah Williams-Amado, Court 10. Officer Jessica Willcutt | Supreme Judicial Court Chief 11. Chief Justice Ralph Gants greets court leaders and legislators | After a successful pilot period, in FY19 the Appeals Court Justices at UMass School of Law | 12. Appeals Court began to schedule cases at Justice Paula Carey and Malden District Court First Justice staggered times throughout a panel’s sitting. Benjamin Barnes | Supreme Judicial Court Justice 13. Traditionally, all parties had been present for Elspeth Cypher and Appeals Court Chief Justice Mark Green the first case. | Participants of Docent Training, Edward W. Brooke Courthouse, Boston 14 | FY19 Annual Report THE COURT SYSTEM IN ACTION
1 2
3
5
4 6
7
8 9
10
11 12
1 & 5: National Adoption Day | 2: Trial Court Excellence Awards | 3,8 & 11: Cultural Appreciation Week | 4: Swearing-In Ceremony | 6: New Metro South Housing Court | 7: Trial Court Facility Site Visit | 9 & 12: Judiciary Welcomes New Legislators | 13 10: Appeals Court Sitting at UMass School of Law | 13: Long Road to Justice Exhibit Docent Training
Massachusetts Court System | 15 TRIAL COURT Justices and Officials As of June 30, 2019
CHIEF JUSTICE COURT ADMINISTRATOR Paula M. Carey Jonathan S. Williams
DEPARTMENT LEADERSHIP Boston Municipal Court Roberto Ronquillo Jr., Chief Justice Cheryl A. Sibley, Deputy Court Administrator District Court Paul C. Dawley, Chief Justice Philip J. McCue, Deputy Court Administrator Ellen S. Shapiro, Deputy Court Administrator Housing Court Timothy F. Sullivan, Chief Justice Benjamin O. Adeyinka, Deputy Court Administrator Juvenile Court Amy L. Nechtem, Chief Justice Thomas R. Capasso, Deputy Court Administrator Land Court Gordon H. Piper, Chief Justice Jill K. Ziter, Deputy Court Administrator Probate & Family Court John D. Casey, Chief Justice Linda M. Medonis, Deputy Court Administrator Superior Court Judith Fabricant, Chief Justice Elaina M. Quinn, Deputy Court Administrator
MASSACHUSETTS PROBATION SERVICE Edward J. Dolan, Commissioner Dianne Fasano, First Deputy Commissioner
OFFICE OF JURY COMMISSIONER Pamela J. Wood, Commissioner
16 TRIAL COURT
Overview
The Massachusetts Trial Court spent the year focused on innovating and streamlining Thanks to legislative support, 10 additional drug ofcourts, specialty one mentalcourts operatinghealth court, across and the one state veterans processes, enhancing public safety, and treatment court opened, bringing the number expanding access to justice. These efforts included the first full year of electronic to 53. Drug Court certification teams assessed providingpayments conveniencefor criminal fees and andsaving fines, time which for six additional courts, guiding local practices collected $5.3 million in 28,500 transactions, and ensuring that national best practices are followed. Community mapping to identify gaps court users and court staff. Another example of and improve access to treatment has been innovation was use of an online, plain language conducted in 20+ communities – this year in questionnaire to create and submit a small otherBoston, community Lowell and partners. Somerville – in collaboration costsclaims for case parties for 3,700 and facilitating court users. resolution Use of dispute to with first responders, treatment providers and resolution services also increased, reducing allow focus on cases needing litigation. In recognition of the state’s leadership on substance use issues, the Trial Court received This year, the judicial branch moved to two additional federal grants totaling $2.5 implement significant criminal justice reforms million to expand case management services signed into law in 2018, including expanded for specialty court participants, bringing grant pre-trial probation services, shortened funding for specialty courts close to $17.4 million timeframes to seal criminal records, new over the past four years. In addition, the Bureau qualifications for record expungement, of Justice Assistance awarded the Trial Court and provisions related to setting bail. The $1.5 million to develop the New England Massachusetts Probation Service (MPS) Regional Judicial Opioid Initiative, a multi- implemented new community-based residential state, multi-disciplinary response to the opioid re-entry programs and young adult probation epidemic with a focus on the courts and criminal programs, in addition to establishing a DNA justice system. collection program in collaboration with the pronged approach to meet the needs of a diverse State Police. New Community Corrections The Trial Court has embarked on a multi- unnecessaryCenters opened detention. in Woburn, Framingham and Lowell to offer pre-trial services and minimize population and workforce, and to strengthen public trust and confidence in the court system.
The Massachusetts Trial Court operates under the general superintendence of the Supreme Judicial Court and includes seven court departments – Boston Municipal Court, District Court, Housing Court, Juvenile Court, Land Court, Probate and Family Court, and Superior Court. The Chief Justice of the Trial Court and the Court Administrator oversee the court departments, as well as the Massachusetts Probation Service and the Office of Jury Commissioner. The Trial Court has 385 authorized judicial positions and employs more than 6,300 staff who handle more than 800,000 case filings annually in 99 locations statewide. Massachusetts Court System | 17 TRIAL COURT
Efforts focused on diversity, equity and the work done across the court system on a communicateinclusion developed and respond groundbreaking to issues of workshops race daily• basis: to build the capacity of local court leaders to • • User Experience and bias that arise in the normal flow of court • Diversity, Equity & Inclusion operations. In addition, several community • Judicial System Excellence outreach sessions were held to openly discuss Operational Excellence issues of race in the criminal justice system. Responsiveness to Societal Challenges
More than 180 judges participated in 2019’s The strategic plan also has 26 broad tactics that National Judicial Outreach activities at schools provide a blueprint for the next three years. On Americanand community Bar Association organizations outreach in March, effort. a quarterly basis, progress will be monitored marking the state’s third year conducting this using key performance indicators, or KPIs, participants and led participation nationally. including timeliness metrics, user surveys, Massachusetts doubled the number of 2018 internal surveys and financial measures.
In addition, the courts are preparing to submit Court leaders reviewed and updated the the first Judicial Information Technology Bond FY2020Trial Court’s through strategic FY2022. plan, This issuing third Strategic update bill since 1997. The multi-million dollar request Plan 3.0 to create a framework for efforts in will focus on operations excellence, the digital courthouse and courtroom, and a modern and of the strategic plan issued in 2013 builds on secure judiciary. Targeted resources will allow the mission, vision and goals established and the courts to leverage technology in a wide modifiedPLANS since FOR then. FY2020 variety of ways, including expansion of online case processing, introduction of Wi-Fi, and reinforcement of cybersecurity systems. The Trial Court remains steadfastly committed to trate lan In October 2019, a voluntary text message reminder service for probationers with its One Mission: Justice scheduled court events will be piloted at with Dignity & Speed. In Wareham and Greenfield District Courts, developing Strategic Plan Boston Municipal Court’s Central Division, and Worcester Superior Court prior to statewide tactics3.0, court and leaders milestones assessed needed progress and established new expansion. Massachusetts has one of the lowest thatfailure-to-appear position. rates in the country and this to reach ambitious targets. one-directional notification will help sustain comprehensive plans to produce an integrated Each Trial Court Department prepared In early 2020 a new Lowell Justice Center will court-wide plan. Executive Office and Office of regionalreplace courthouses courthouse thatbuilt creates in 1850 a andmodel 1925 for and Court Management departments also identified serve five court departments in a seven-story, ways to support the goals in this plan, which sets out five ‘umbrella strategies’ that capture future energy efficient civic construction.
18 | FY19 Annual Report TRIAL COURT
FISCAL YEAR 2019 HIGHLIGHTS Language Access Expanding Access to Justice for All Significant progress was made in effortsimplementing of the Language the Trial AccessCourt’s Advisory Language systemic change in court operations as part of Access Plan through the combined The Trial Court continued to make substantial, Committee (LAAC), the Committee for the Access to Justice goals set forth in Strategic Plan Administration of Interpreters, and the Office 2.0. This includes simplifying court procedures, of Court Interpreter Services (OCIS). utilizing plain language, providing language interpreters and languages interpreted unrepresentedaccess services, litigants. and understanding A Senior Manager the for The courts have increased the number of demographics of the most vulnerable programby court staff,for contract streamlined interpreters interpreter and Access to Justice coordinates initiatives focused scheduling procedures, created a training on expanding court user access to information, Simplification and Standardization of Forms conducted trainings on language access programs, services and online tools. improved training for staff interpreters,
simplify and standardize court processes and for new judges and other court staff, and formsThe Trial and Court to implement completed the a usenumber of plain of steps to asrecommended a means to increase processes language to identify, access assess, language. The Trial Court received a grant from and train multilingual non-interpreter staff
resources. Plans are underway to conduct the State Judicial Institute to work with experts outreach to communities about language from the National Center for State Courts (NCSC) access services. An extensive revision of unrepresentedon reviewing and litigants. simplifying Court the departments processes and the Trial Court’s interpreter standards and for case types with the largest number of commentsprocedures on will the be proposed promulgated changes. in late 2019, documents using plain language and prepare based on national best practices and public themNCSC forexperts translation. will draft related court forms and S a sh ortu uese