A PM for All Seasons Professional Development Day

May 31, 2013 Tarrant County College 300 Trinity Campus Circle 7:00am to 5:00pm Fort Worth, TX 76102

7:00am - 8:00am Registration / Continental Breakfast / Networking 8:00am – 8:15am Opening: Fort Worth Chapter PMI and Tarrant County College 8:15am – 9:45am Keynote: Frank Saladis - The Indispensable Project Manager

10:00am - 11:00am Sessions 01- 05 Session 01: Dr. Mike Armour: How to Build a High-Trust, Peak-Performance Organization Session 02: Heather Gray & Ravi Verma: Agile at Scale, The Good, The Bad, The Ugly Session 03: Michael Warber: How to I.N.T.E.R.C.E.P.T. a Troubled Project Session 04: Steven “Doc” List: You Said WHAT?!? Session 05: Kris Reynolds: PM for Youth 11:15am - 12:15pm Sessions 06 - 10 Session 06: John Kinser: The Top 10 Laws of Project Management Session 07: Ken Howard: The Agile BA Session 08: Nikki Choyce: Most Common Microsoft Project Mistakes Session 09: Anthony Reed: Finding the I in TEAM - Leadership Lessons from the World’s Toughest Marathons Session 10: Frank Saladis: The State of Project Management - Where We Are and Where We Are Going 12:15pm – 2:30pm Lunch, Vendor Showcase, Panel Discussion, & Giveaways Panel Discussion: A PM is a PM – Featuring Project Managers from Oil & Gas, Construction, DoD, Healthcare, and IT hosted by Frank Saladis 2:30pm - 3:30pm Sessions 11 - 15 Session 11: Anthony Reed: Nailing Gelatin to a Wall or How to Gather Business Requirements Session 12: Heather Gray & Ravi Verma: Scaling Scrum, 3 CONTINENTS ● 6 LOCATIONS ● 150 ENGINEERS Session 13: Michael Warber: Facilitation of Kick Off Meetings Session 14: Steven “Doc” List: Facilitation Patterns and Antipatterns Session 15: John Kinser: Raising the Molly Brown - Lessons From An Unsinkable Boathouse 3:45pm - 4:45pm Sessions 16 - 20 Session 16: Kris Reynolds: Developing Your Thinking “Strategery” Session 17: Ken Howard: An Introvert’s Agile Survival Guide Session 18: Nikki Choyce: Documenting Project Roles & Responsibilities Session 19: Frank Saladis: The Creative and Innovative Community Leader Session 20: Dr. Mike Armour - Leadership FIRST: Five Distinguishing Hallmarks of Great Leaders 4:45pm - 5:00m Closing & Survey Pricing Category Early Bird* Standard Sessions assigned when payment is received, FWPMI Chapter Member $299 $349 on a first-come, first-served basis. PMI Member (non-chapter) $349 $399 Non-member $399 $449 Register today at www.fwpmi.org * Register and pay by May 17th for Early Bird rates.

Session Information

Keynote Address – Frank Saladis - The Indispensable Project Manager Managing projects effectively has become essential in every organization large or small. The uncertainties of the world business economy, rapidly changing technology, and the intensifying focus on sustainability has driven many organizations to develop specific methods for managing projects and to seek highly qualified people to manage those projects. Today’s project managers must adapt to change, lead diverse teams, act as ambassadors for their organizations and deal with a multitude of challenging project stakeholders. This presentation addresses the importance of the professional project manager and the need for the project manager to continually enhance existing skills, adapt to a changing environment, and become a “go to” person in the organization. Emphasis is placed on understanding the needs of the organization, clearly and visibly creating value and managing personal brand. Session 01: Dr. Mike Armour - How to Build a High-Trust, Peak-Performance Organization Demonstrates the role of trust in creating teams that perform at exceptional levels; identifies five things that people must feel in order to trust their organization and its leadership; examines seven characteristics of highly-trusted leaders; and touches on the primary principles of Trust-Centered Leadership. Session 02: Heather Gray & Ravi Verma - Agile at Scale, The Good, The Bad, The Ugly Come hear the story of how two of the world’s largest networking companies transitioned to Scrum in eighteen months. The good—more than forty teams moved quickly and are going gangbusters. The bad—an adjacent part failed in its transition. The ugly—if you're in a large company with globally distributed teams, it’s not hard to torpedo Scrum adoption. Heather Gray and Ravi Verma will describe the Scrum adoption challenges for a multi-million line, monolithic system developed across multiple locations worldwide. They will share the techniques and tools that helped implement Scrum in just two project cycles and the reasons part of the company failed to make the leap. Find out how they gained critical executive support, moved from component-based specialization to Scrum’s generalizing specialists, found enough Scrum Masters, adjusted to twelve-hour time differences, and dealt with classical PMOs. Take away concrete approaches to improve your enterprise agile conversion—and an appreciation for problems you will surely face. Session 03: Michael Warber - How to I.N.T.E.R.C.E.P.T. a Troubled Project Chances are you will face or have faced a project that is spinning out of control. The goal is to “intercept” the project and correct the course of the project. The session will cover (9) topics including communication, issues management and risk management as they relate to recovering a troubled project. The session will also cover what not to do. The goal of the session is to provide both information to assist with the recovery of the project, but also provide the participant with the knowledge to recognize a troubled project. Session 04: Steven “Doc” List: You Said WHAT?!? Most of us take language for granted. We use words without thinking about how they may affect others, and then are surprised at the reaction we get. Participants learn to be more aware of the words they choose and the impact of those words on their listeners, and how important language is in building and maintaining high performing agile teams.

In this session, Doc List presents a challenge in game show format. Participants are challenged to identify loaded words in simple-seeming statements and questions. Some of the challenges are written, others are acted out in role play. Participants engage in discussion and reflection as part of the activity, gaining greater insight into their own use of language and understanding of how language affects their interactions and their teams.

3 Learning Objectives:  Engage and reflect on current use of language  Gain greater insight into the role of language in the work place  Understand how language impacts team performance/interaction

Session Information (Continued)

Session 05: Kris Reynolds: PM for Youth Motivated by a conversation with his daughter, Kris started plans to integrate project management into Tulsa’s middle and high school curriculum about four years ago. Kris was very concerned when his nine year old daughter came home from school one day and said she had been learning & memorizing the state capitols. As a parent, Kris worried that rote memorization of such facts did nothing to improve his daughter and her classmates’ critical thinking skills. This was the catalyst that drove him to approach his daughter’s school and offer to start a project management program for youth. This case study from Tulsa, Oklahoma demonstrates that youth have the ability to acquire the life, learning and career skills of project management and demonstrate competence in these applied skills that can be used in and out of school throughout their lifetime. Session 06: John Kinser – The Top 10 Laws of Project Management From the obvious, Murphy (If anything can go wrong, it will) to the more obscure, Parkinson (Work expands to fill the time available) project management is subject to a variety of laws. Truisms are called that because, well… they are true. Come to this presentation and learn how to apply the top 10 laws of project management to increase the likelihood of success.

Session 07: Ken Howard - The Agile BA Business Analysts can play a key role on project teams, but when adopting agile software development it’s often unclear how to best use the skills of a Business Analyst (BA). This session will provide a description of key skills and tools that skillful BA’s often use. These will be aligned with the approach used in typical agile software development methods such as Scrum and Kanban, and best practices for maximizing the value of your BA will be offered. Session 08: Nikki Choyce - Most Common Microsoft Project Mistakes Microsoft Project is one of the most widely used project management scheduling software applications. However, few people get the training needed to effectively and efficiently use it. This presentation will walk you through the most common mistakes people make when using Project and why or how they can negatively impact your plan. Attendees will learn:  Key file set-up considerations  Designing and structural considerations when planning  Critical steps to accurate and effective statusing Session 09: Anthony Reed - Finding the I in TEAM - Leadership Lessons from the World’s Toughest Marathons Companies today are struggling to maintain morale while doing more with work with fewer monetary and human resources. This isn’t an easy task. Preparing for and completing a marathon is the perfect backdrop for examining the problems and challenges faced by today’s business leaders. While all certified marathons are the same distance, the dangers, terrain, altitude, and weather offer unique and varying challenges. You quickly learn that hills build character.

You’ll learn how to:  Motivate yourself and your team members without a budget.  Manage stress.  Manage the negative, victim mentality.  Embrace fear and risk to move outside your comfort zone.  Develop leaders and staff members.

Session Information (Continued)

Session 10: Frank Saladis – The State of Project Management - Where We are and Where We are Going Project management continues to grow in importance in most organizations. The volatile economic environment is a major factor in the enhanced interest in project management and is forcing businesses to adopt cost effective, resource optimizing methods to achieve strategic goals. Project management provides the framework to meet the needs of this challenging environment. There is also a renewed interest in the advantages of a Project Management Office and in well executed and enterprise focused Project Portfolio Management.

This presentation addresses the changing and evolving state of project management and includes a perspective about the question “Is project management a profession?” The presentation topics of discussion include- major causes of project failure, redefining project success criteria, recent project management trends in the business environment, trends in project management jobs and salaries, challenges that project managers are facing, and predictions about the future of project management.

Learning Objectives:  Identify and explain major business trends and how project management will be a factor in those trends  Develop a personal action plan that will prepare project managers for the uncertainties of the future  Define and explain the value of project management as a core organizational competency Session 11: Anthony Reed - Nailing Gelatin to a Wall or How to Gather Business Requirements The business requirements gathering/scope definitions phase is the litmus test for a project’s success. If you don’t get the right information at the right time, you’ll experience cost overruns, poor quality, and dissatisfied customers. The project will be a failure.

For over thirty years, the statistics have been virtually unchanged. More than 50% of ERP implementations have “failed.” (An internet search engine identified about 8 million results for “ERP failures” and even 114,000 results for “HRIS failures.”) Just as the failure rates have been unchanged, the solutions have also been unchanged. Let’s spend millions of dollars to implement the “latest and greatest” methodology.

The methodologies included everything from high-priced consulting firm’s “proprietary” methodologies to the SOP (seat of pants) non-methodology. Despite this investment, over half of ERP and other IT projects were unsuccessful. Major non- IT projects are more successful because their business requirements are well defined before the development phase begins. Unfortunately, gathering business requirements is like nailing gelatin to the wall. It’s possible with the right skill set. This seminar may help any methodology become more successful.

You’ll learn to:  Understand the real reason behind project failures  Sell business requirements gathering to stakeholders and team members  Gain control over and stopping project scope creep  Gather and build data and process flows  Renegotiate the project constraints

Session Information (Continued)

Session 12: Heather Gray & Ravi Verma - Scaling Scrum, 3 CONTINENTS ● 6 LOCATIONS ● 150 ENGINEERS How do you scale Scrum across distributed teams? How do you handle offshoring, especially with outsourcing vendors? How do you handle resistance and balance the need for autonomy with subtle control? How do you measure and continuously improve the process? Scaling Scrum is a complex undertaking and there are no silver bullets. However, sometimes it helps to get fresh ideas from an external expert to help look at familiar problems in a new way. This workshop is a guided enquiry where attendees discuss the patterns and techniques used in the case study and then discuss how they can be tweaked to tackle the top three relevant challenges faced by their teams. Case Study: $1B Marketing Organization, Scrum roll-out across 3 continents, 6 locations and 150 Engineers. Objective: Define and roll-out a single software delivery process based on the Scrum framework so that the I.T. organization could deliver more value to customers. Session 13: Michael Warber - Facilitation of Kick-off Meetings The most important part of project management is planning out the project. This starts with a structure kick off meeting. The talk will focus on the checklist that I use to make sure that it is successful. The order of events, how to scale them for the various project, included in the talk is how to facilitate project management topics including risk management, stakeholder management, scheduling, communication, and milestone management. This process has been implemented at Siemens 5 years ago and continues to undergo improvement. It is mandatory on all projects and the methodology has been shared throughout Siemens. The talk was also given to a local company as part of a best practice conference.

Session 14: Steven “Doc” List - Facilitation Patterns and Antipatterns Facilitation skills are essential for anyone. In fact, everyone facilitates whether they know it or not! Do you work on a team, manage an organization, or otherwise work with others? The opportunity to facilitate will come up. Steven “Doc” List will lead you to explore the common patterns & antipatterns that come up in facilitation, for the facilitator and the participants. We’ll have some fun by taking on roles, and exploring the behaviors that work and that don’t work. The session will include some time on specific activities and techniques that can be used for effective facilitation. Session 15: John Kinser - Raising the Molly Brown “What are the odds?” is a question often asked when an unlikely risk occurs. Come to this presentation to learn how to actually answer this (usually rhetorical) question, anticipate uncertain events, and use common sense and common man knowledge to apply effective workarounds when a crisis strikes. Session 16: Kris Reynolds - Developing Your Thinking “Strategery” As a project leader, how often do you get to sit back and actually think about leading? As PMs, we often get buried in the day-to-day tactics. Even though it’s a tongue-in-cheek name, “it is what it is” no longer applies. Break free from the conventional ways (“we’ve always done it that way!”) to spend more time thinking about leading our teams into the future. This session steps back from the trees to see the forest to lay the foundation for strategic thinking, understanding the ruts or “Circle of Habits” we find ourselves in and how to break free. Audience members will learn tips to develop a new approach to thinking strategically for both their personal and professional lives. Learning Objectives:  Improve critical thinking skills  Encourage strategic thinking at all levels of the organization  Learn how to identify strategic opportunities  Learn techniques for analyzing and justifying strategic decisions

Session Information (Continued)

Session 17: Ken Howard - An Introvert’s Agile Survival Guide A popular 2012 book by Susan Cain presented the plight of introverts in an extrovert dominated society. In the U.S., around 1/3 of individuals are considered introverts, but in the technology field it is closer to 2/3. Many Agile practices are not only geared toward extroverts, but they can be frustrating and annoying to introverts. This session presents guidance to leaders on how to capitalize on the value that Agile practices offer without interfering with the motivators and other needs of introverts. Session 18: Nikki Choyce - Documenting Project Roles & Responsibilities Without clearly defined roles and responsibilities, it’s likely that EVERYBODY is sure that SOMEBODY will do it. ANYBODY could have done it and in the end NOBODY did. Conflicts, confusion and risks result when there is role ambiguity. In this session, we’ll focus on how to create a template to document roles and responsibilities. This template is called a RACI chart and you’ll learn how to design it to fulfill your project needs. Attendees will learn:  What is a RACI chart?  Steps to create a RACI chart  Defining and gaining buy-in  Tips and best practices associated with RACI charts. Session 19: Frank Saladis - The Creative and Innovative Community Leader In this session participants will learn how to think more creatively, generate and implement new ideas and practice performance enhancing techniques to drive professional, personal, and organizational growth.

Creative thinking is essential to any business or community! Relaying on yesterday’s ideas, products, assumptions, templates and ways of working may prevent your organization from meeting the demands of today’s business environment and the future demands of a competitive world. Now you can learn proven imaginative thinking techniques to generate new ideas and creative blueprints for establishing a climate of innovation in this lively, interactive hands-on session. You will discover new ways to break through mental barriers, ho-hum methodologies and process roadblocks in order to improve performance, stimulate creative thinking and unleash the creative potential in yourself and your team. Session 20: Dr. Mike Armour - Leadership FIRST: Five Distinguishing Hallmarks of Great Leaders Using the word “first” as an acronym, this presentation examines five traits that are found universally among truly effective leaders. The letters of the acronym stand for Focus, Inspiration, Resilience, Sustained Drive, and Team Trust. In this presentation, we examine why it’s more important for leaders to be focused than visionary. We look at seven ways that great leaders inspire people. We explore what people look for from leaders in difficult times. And we look at how leaders build the glue that holds their teams together, even when the going is rough. Each principle in the presentation is richly illustrated with practical examples drawn from history, business, the military, and political life.

Presenter Information

Dr. Mike Armour, Strategic Leadership Development International, Inc. Mike Armour is president of Strategic Leadership Development International, Inc., a Dallas-based firm which he founded in 2001. He has been a coach, mentor, and advisor to top-level executives in scores of industries, as well as government and non-profit leaders both in the U.S. and abroad. His clients range from startups to several Fortune 100 companies. His company also has a subsidiary in Kigali, Rwanda which serves as his base for providing leadership training across East Africa.

As a coach, consultant and speaker, Mike draws on extensive experience as a leader himself. This includes service as the CEO of an international humanitarian organization, a university dean, a college president, a Navy captain, the chief information officer for a global intelligence community, a Congressional candidate, the chairman of several multi-million dollar fund-raising campaigns, and a leader in a variety of faith-based organizations. Nikki Choyce, Infotech Management Nikki Choyce, PMP®, has been working as a project management consultant and trainer for over 15 years with extensive experience using and teaching Microsoft Project. She has worked in a variety of industries including construction, IT, manufacturing and telecommunications. Nikki is very active in the chapter having served a variety of leadership roles. In her spare time, she enjoys traveling, scuba diving and photography.

Heather Gray, SmoothApps Heather Gray was introduced to agile when the senior vice president of her organization issued a mandate to “Be Agile.” That mandate was the start of an occupational awakening beginning first with an understanding of what agile meant and then rolling out agile practices across her large organization. Heather has worked for the past eighteen years with software development teams using strict waterfall process, no process at all, and now finally agile practices. Her most recent role was senior manager for Cisco Systems' IP Communication Business Unit where, in addition to managing the Program Management Office, she led the business unit’s transformation to agile. She is now an Agile Coach and Trainer with SmoothApps. Ken Howard, Improving Enterprises Ken Howard is a leader at Improving Enterprises, where he provides consulting, training, and mentoring services that help companies around the world adopt software development best practices, increase productivity, and improve organizational dynamics. In addition to his consulting work, Ken also teaches computer science courses as Southern Methodist University in Dallas, TX. He also authored the 2011 Addison Wesley book Individuals and Interactions: An Agile Guide. Ken has been involved in software development for more than 28 years.

Presenter Information (Continued)

John Kinser, Life Is A Project, LLC John Kinser, PMP®, is the founder of Life Is A Project, LLC, a training and professional services company headquartered in Atlanta, GA. John has over 35 years of experience as a project manager, engineer, consultant, and trainer, working with many outstanding organizations around the world. Employment in the construction, manufacturing, IT and training industries has given him a keen understanding of the wide variety of skills needed, and challenges faced by today’s project managers. Consulting and instructing at all organizational levels has allowed him to interact with thousands of talented individuals and develop a deep respect for all types of project teams. John has the ability to communicate to any audience his passion for project management and the potential for improving PM skills and practices. Steven “Doc” List, The Santeon Group Doc is currently a Santeon Fellow with The Santeon Group. Doc’s focus is on organizational transformation and agile adoption, including coaching, assessment, and training. Doc is an experienced software technology professional with a career spanning three decades. Doc has worked on all types of hardware and operating systems, multiple languages and environments. Doc maintains a long-term focus on the core skills and strategies of management, leadership, team-building, and individual growth, and is an experienced presenter and public speaker, business and agile coach, and trainer and workshop leader. Doc is also a recognized expert Open Space facilitator. Anthony Reed, Reed CPA Mr. Reed is an IT professional with twenty years in management and executive positions for various Fortune 500 companies, governmental entities, and large consulting firms. The responsibilities included managing multi-million dollar departmental budgets and staffing blends of international, multi- generational, multi-cultural employees and consultants.

He’s been interviewed on radio and webcast programs and featured in the business, travel, and sports sections of major newspapers and publications across the country. This includes the PMI To-day, Dallas Morning News, Runner’s World, Southern Living, Ebony, and the Journal of Accountancy. He holds two graduate degrees and two undergraduate degrees. He’s also taught collegiate business management courses. He’s served on the Board of Directors for the Oracle Applications Users Group (OAUG), Ft. Worth’s Jubilee Theatre, the Dallas White Rock Marathon, and various local and international not-for-profit organizations. Kris Reynolds, The Persimmon Group Kris Reynolds is the Project Management Practice Leader for The Persimmon Group and is a Project Management Institute-certified Project Management Professional (PMP®). As part of the leadership team for TPG, he is responsible for the project and program management, business architecture, and analysis services. His areas of client focus include leading large, strategic programs for companies, consulting on project management best practices, developing custom methodologies, providing hands-on coaching to project managers, performing project audits, and conducting tailored learning events in a variety of industries.

Kris has been recognized for his work in setting up Project Management Offices and was listed among the top 25 Outstanding Organizations for his work on TV Guide’s PMO in 2008. He earned two Bachelors degrees (Economics and Business Administration) from Centenary College in Louisiana, and a Master’s degree in Marketing from Oklahoma City University. Kris is an active member of PMI Tulsa’s board, having served as President the past two years. He is also a member of the Project Management Institute’s Region 6 Best Practices Committee and a Six Sigma Black Belt. Kris currently is an Adjunct Professor of Project Management– Masters of Energy Business Program at the University of Tulsa.

Presenter Information (Continued)

Frank Saladis, Project Imaginers Inc. Frank P. Saladis, PMP®, is a Consultant and Instructor / Facilitator within the project management profession. He is a senior trainer and consultant for the International Institute for Learning and has conducted numerous project management training seminars domestically and internationally. He is a Project Management Professional and has been a featured presenter at the Project Management Institute ® Annual Symposiums and World Congresses and many other project management events. Mr. Saladis is a graduate of the PMI Leadership Institute Masters Class and has held several positions within The Project Management Institute including President of the NYC Chapter, President of the Assembly of Chapter Presidents and Chair of the Education and Training Specific Interest Group. Mr. Saladis served as editor of the internationally distributed project management newsletter for allPM.com, and is the author of several project management books and numerous articles about project leadership. Mr. Saladis is the originator of International Project Management Day and was recognized as PMI Person of the Year for 2006. Ravi Verma, SmoothApps Ravi Verma is a Public Speaker, Coach, Consultant and Blogger with a passion for helping teams recapture the magic of making I.T. As the Founder and Org Whisperer at SmoothApps, Ravi blends ideas from the world of Technology, Entrepreneurship and Organizational Development develop strong teams and inspiring leaders at all levels of an organization. With 13+ years of experience in I.T. delivery and consulting, Ravi has a proven track record of delivering multi-million dollar software in Fortune 100 companies like Cisco and Avaya as well as a start-up. He specializes in anticipating, identifying and removing obstacles that pop up whenever a bunch of people work on a bunch of code. Ravi has a Bachelors Degree in Computer Engineering from R.V.C.E., Bangalore and will complete a Masters in Entrepreneurship from SMU, Dallas in 2012. Ravi received a Certificate in Organizational Development from DePaul University and Linkage Inc and is an MBTI Certified Practitioner, with a Certificate in Advanced Conflict Resolution from Kilmann Diagnostics. He is also a Licensed Facilitator for “Leading Bold Change” workshops, a Certified Scrum Master and a Professional Scrum Master. Michael Warber, Siemens Michael works as an internal consultant for Siemens, supporting internal initiatives along with project management topics. Included in this work is training of Siemens project managers, process design, meeting facilitation and public speaking on behalf of Siemens. Michael has spoken on the topic of project management at industrial conferences and local universities including a SMU.

Let the Games Begin!

Professional Development Day

Directions

The visitor entrance to the Tarrant County College Trinity River Campus parking garage is located at Belknap and Cherry streets. Check in with Security and proceed to the designated visitor parking area on Level 3. Enter the Trinity Building from the parking garage and follow the signs to the 4th floor.

From the North: Take Interstate 35W South. Exit 121 West (Belknap Street). Continue west on Belknap Street. The RadioShack Riverfront Campus is located on the right side of the street at the corner of Belknap and Taylor streets. Visitor parking is located at the Belknap and Cherry streets entrance.

From the South: Take Interstate 35W North to the Spur 280 exit (Downtown). Continue west on 4th Street to Taylor Street. Turn right on Taylor Street. Turn left on Belknap Street. The RadioShack Riverfront Campus is located on the right side of the street at the corner of Belknap and Taylor streets. Visitor parking is located at the Belknap and Cherry streets entrance.

From the East: Take Highway 121 West (Fort Worth) and continue west on Belknap Street. The RadioShack Riverfront Campus is located on the right side of the street at the corner of Belknap and

Taylor streets. Visitor parking is located at the Belknap and Cherry streets entrance.

Tarrant County College From the West: Take Interstate 30 East. Exit Forest Park Boulevard 300 Trinity Campus Circle, Fort Worth, TX 76102 and turn left. Turn left on Taylor Street. Turn left on Belknap Street. The RadioShack Riverfront Campus is located on the right side of the street at the corner of Belknap and Taylor streets. Visitor parking is located at the Belknap and Cherry streets entrance. Dress Code - Business Casual