Annual Report 2010 Contents
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ANNUAL REPORT 2010 CONTENTS Message from the Trustees of Our supporters Mary Aikenhead Ministries — page 47 — page 02 Thank you to our community of supporters Message from the — page 50 Board Chair and CEO — page 03 Our people Who we are Introducing the board — page 04 — page 52 Board and governance report Summary financial results — page 56 and Our performance — page 06 Organisational chart — page 58 Our year in review Senior staff — page 08 — page 60 Department reports Staff list — page 62 Mission — page 13 Surgical and specialist Glossary services — page 19 — page 68 Medical services, aged and community care — page 23 Research — page 29 Education — page 32 Quality and risk — page 34 Business development and infrastructure — page 36 Planning and government relations — page 40 Finance — page 42 People and organisational development — page 45 St Vincent’s connects talented individuals with excellence in research, technology, infrastructure, systems and support so that our community is connected to the very best in healthcare. We foster the skills and expertise of our staff by connecting them with opportunities to grow and excel. We encourage research across our campus and seek opportunities to advance healthcare, connecting breakthroughs to the bedside. St Vincent’s has a rich history, founded on the mission of the Sisters of Charity. We remain connected to this heritage, while pursuing new ways of meeting the needs of our community. Our staff take healthcare to regional Victoria, across Australia and share new findings with the world. We build connections between cultures and reach out to those who are marginalised. We connect quality with care. This report connects you with an insight into our work. HEALTHCARE IS SUPPORTING THE WELLBEING OF PEOPLE AND COMMUNITIES 1 M ESSAGE FROM THE TRUSTEES OF MARy AIkENHEAD MINISTRIES On 1 July 2009 Mary Aikenhead Ministries was established by the Congregation of Religious Sisters of Charity of Australia to succeed, continue and to expand a number of the health and aged care, education and welfare ministries in which the Sisters of Charity have been engaged for up to 170 years. Mr Richard Harpham Chair, Trustees of Mary Aikenhead Ministries The name is both a tribute to, and Following an extensive review of its Over the past 117 years St Vincent’s has reminder of, the extraordinary work governance arrangements in early 2010, established a reputation for delivering and ministry of Mary Aikenhead, the St Vincent’s Health Australia (which compassionate care to the people Foundress of the Sisters of Charity who operates Mary Aikenhead Ministries of Victoria. This year’s annual report dedicated her life to service of the poor. health and aged care activities) will continues to demonstrate St Vincent’s adopt a new leadership model to further strong commitment to the mission With hope and enthusiasm Mary its efforts in health and aged care in and values of Mary Aikenhead and the Aikenhead Ministries has announced the coming years. Historically, the group Sisters of Charity, by being innovative, a new model for the governance of has been well served by a state-based challenging boundaries and advocating its health services that will come operational model with independent for the poor and marginalised within our in to operation on 1 October 2010. boards in each region. Building on this society. The stories of service that follow St Vincent’s Health Australia operates strong foundation, St Vincent’s Health here demonstrate St Vincent’s continuing under the direction of Mary Aikenhead Australia will establish a single national connection to the work commenced by Ministries, providing leadership and board and enhanced executive team to Mary Aikenhead and evidence of our governance of the health and aged lead its operations. The new governance commitment to further this mission care ministries in Victoria, New South model will also see the establishment of health and aged care service into Wales and Queensland. As a national of community advisory councils in the future. group, St Vincent’s Health Australia each state to enable engagement with is the nation’s largest not-for-profit local stakeholders, service planning The Trustees wish to acknowledge the Catholic health and aged care provider and mission-related activities that are strength and commitment of St Vincent’s, encompassing public, private and aged responsive to local needs. The increased and its many staff, volunteers, Board care, research and clinical education. support of our local Chief Executive members and donors who work together Officers in each state will ensure agile to deliver truly compassionate care. and effective decision making in day to day operations. 02 MESSAGE FROM THE BOARD CHAIR AND CEO In our 2010 Annual Report, St Vincent’s has chosen to highlight the many connections that are vital for providing quality healthcare. By sharing the highlights of our year in review and telling the stories of some of our talented staff, dedicated volunteers and inspiring patients, we illustrate how St Vincent’s connects with our community. Professor Mr Greg Sword AM Patricia O’Rourke Board Chair Chief Executive Officer The past year has been one of With 2010 also marking the beginning As we look to the future, St Vincent’s many highlights. We completed the of a new era of healthcare reform in has set the direction for the coming construction of the new Orthopaedic Australia, St Vincent’s was honoured five years, finalising our strategic plan. Surgery Centre, increasing St Vincent’s to host the Federal and State Health The strategic plan will be instrumental capacity to provide elective surgery to Ministers, the Hon Nicola Roxon and the in enabling St Vincent’s to connect many more Victorians. We also broke Hon Daniel Andrews, for a forum that our goals of aspiring, achieving and ground on the new Cancer Centre, an provided an opportunity for dialogue innovating in healthcare with actions exciting project that will create a more with Victorian health services. that inform our approach to projects modern and welcoming environment and business planning. for patients and their families to access St Vincent’s was further honoured to our world-class oncology care. host Prime Minister Kevin Rudd and the It is with great pride and satisfaction Hon Nicola Roxon in March, when they that we reflect on the year that has In 2010 we celebrated the centenary of toured our Orthopaedic Care Centre, passed at St Vincent’s. We are pleased our Clinical School, a valued partnership speaking with clinicians and patients. to share some of the highlights with you. with the University of Melbourne. St Vincent’s took the opportunity to The St Vincent’s University of Melbourne raise areas we see as important to our Clinical School has a deserved reputation community, including a greater focus for excellence with our graduates on surgical oncology, the need for an consistently achieving outstanding elective surgery ambulatory centre and results. The school was founded by the a dedicated research centre to focus on visionary Mother Mary Berchmans Daly, our most pressing health challenges. together with St Vincent’s surgeons, Sir Thomas Dunhill and Sir Hugh Devine. To this end, St Vincent’s continues to We remain connected to their passion work with our partners to progress for continuously improving the way planning for the development of the St Vincent’s shapes the next generation Aikenhead Centre of Medical Discovery, of clinical leaders. a purpose-built medical research, training and education centre to be located on our Fitzroy campus. We have received state government funding to develop a business case for this important initiative. 03 WOE H W ARE St Vincent’s takes pride in being an inventive and efficient health service that readily adapts to the changing demands of the health system. We recognise the importance of balancing government priorities with our mission, while never losing sight of our aim to deliver better health outcomes to the community. St Vincent’s serves a diverse community. We excel across a broad spectrum from St Vincent’s comprises: Geographically, our primary catchment neurosurgery and surgical oncology to • St Vincent’s Hospital takes in the municipalities of Yarra, aged psychiatry and Aboriginal health. • St George’s Health Service Boroondara, Darebin and Moreland, We have an enviable reputation as an • Prague House yet only 43 per cent of patients live employer of choice for nursing graduates in these municipalities. A further and our employees’ results in medical • Caritas Christi Hospice 40 per cent are from other parts of and surgical examinations are second Melbourne, 12.5 per cent are from rural to none. Our patient population includes: and regional Victoria and 3 per cent • people from culturally and from interstate or overseas†. St Vincent’s works with collaborative linguistically diverse communities partners to deliver high quality • Aboriginal Australians St Vincent’s is part of Australia’s largest treatment, teaching, education not-for-profit health service. We are and research. Our partners include • people who are socially and financially governed by a national body, St Vincent’s the University of Melbourne, disadvantaged, including people with Health Australia under the direction of St Vincent’s Institute, the O’Brien a background of homelessness Mary Aikenhead Ministries. St Vincent’s Institute, the Bionic Ear Institute, • prisoners, in respect of their provides acute medical and surgical Step Ahead Australia, the University health needs services, emergency and critical care, of Wollongong, Eastern Palliative Care • people who are deaf or hard of hearing aged care, diagnostics, rehabilitation, and the Australian Catholic University. • refugees and asylum seekers. allied health, mental health, palliative care and residential care. † Figures are inclusive of but not limited to activity reportable to the Victorian Department For 117 years, under the leadership of Health.