Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 1 of 124

Board of Governors Open Session Meeting Agenda

Tuesday, November 24, 2020 Meetings to be held via the Zoom Conference System (www.zoom.us) 9:00am-9:10am • To join the meeting, click HERE • Meeting ID: 650 5160 5949 • To join by phone dial: 1-778-907-2071 (Vancouver) and use meeting ID: 650 5160 5949# **please note that long distance charges may apply

10:35am-12:00pm • To join the meeting, click HERE • Meeting ID: 691 2777 3815 • To join by phone dial: 1-778-907-2071 (Vancouver) and use meeting ID: 691 2777 3815# **please note that long distance charges will apply

We respectfully acknowledge that we are meeting on the unceded traditional lands of the Indigenous people who have inhabited and used the lands since time immemorial. Related Time Pages APPROVAL OF AGENDA Recommended Motion: 9:00am “BE IT RESOLVED THAT the November 24, 2020, Board of Governors Open session meeting agenda is approved.” INTRODUCTION OF NEW MEMBERS 9:05am OATH OF OFFICE DECLARATION OF CONFLICT

CONSENT AGENDA 10:35am Recommended Motion: “BE IT RESOLVED THAT the Consent Agenda be approved as presented.”

Previous Minutes – September 29, 2020 6-9

Written Reports 5.2.1. President’s Report (J. Hamilton) 10-11 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 2 of 124

Related Time Pages

Approvals 5.3.1. Board Observers Recommended Motion: “BE IT RESOLVED that the be following persons be appointed as Board Observers for a one-year term from November 24, 2020 to November 23, 2021:

Sharon Mansiere, representing Okanagan College Faculty Association (OCFA), Cam McRobb, representing BCGEU Vocational Instructors, Paula Faragher, representing BCGEU Support Staff, Inga Wheeler, representing Okanagan College Admin. Association Erica Stewart, representing Okanagan College Admin. Association Jordyn Battista, Student Representative for Central Okanagan, and Lorreine Stanley, Student Representative for South Okanagan, and Evan Smith, Student Representative for Shuswap/Revelstoke.”

Information 5.4.1. Annual Policy Report 12 5.4.2. Annual Meeting Schedule 13 Recommended Motion: “BE IT RESOLVED that the Okanagan College Board of Governors approve the Meeting Schedule for 2021.”

ELECTION OF CHAIR AND VICE CHAIR (C. Morcom)

BUSINESS ARISING FROM THE MINUTES

NEW BUSINESS/PRESENTATIONS

Student Satisfaction Survey (MK. Oliver) 14-64 10:40am

Finance, Audit and Risk Review Committee 11:00am 8.2.1. Chair Report (D. Safinuk) 8.2.2. International Tuition (D. Safinuk) 65-69 Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approve an increase of 2 per cent to international tuition, effective September 2021, as recommended by the Finance, Audit and Risk Review Committee.”

Governance Committee 70-72 11:10am 8.3.1. Chair Report (S. Cook) 8.3.2. Terms of Reference 11:20am HR Committee 8.4.1. Chair Report (T. Lee) Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 3 of 124

Academic Schedule Policy (A. Hay) 73-77 11:25am Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approve an exemption to the Academic Schedule Policy to allow 2020/2021 Winter Semester classes to begin on January 11, 2021, as recommended by Education Council.”

Education Council (C. Newitt) 78-97 11:30am

8.6.1. Program Revisions Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bookkeeping Certificate as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bachelor of Business Administration – Marketing Specialty as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Post – Baccalaureate Diploma in Marketing as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Commercial Aviation Diploma as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Audio Engineering and Music Production Certificate as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions AutoCAD Certificate as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Medical Device Reprocessing Certificate as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Nursing Unit Assistant Certificate as recommended by Education Council and as presented.” Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 4 of 124

Related Time Pages Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Occupational Health and Safety Certificate as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Dental Office Administrative Assistant Certificate as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bachelor of Business Administration – Accounting Specialty as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Post Baccalaureate Diploma in Accounting as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Culinary Management Diploma as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Tourism Management Diploma as recommended by Education Council and as presented.”

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bachelor of Business Administration – Tourism and Hospitality Management Specialty as recommended by Education Council and as presented.”

8.6.2. Academic Schedule(s) 98-102 11:35am Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the Adult Special Education, Certified Dental Assistant, English Language, Human Service Work Diploma, Pharmacy Technician Certificate, Therapist Assistant Diploma, and Early Childhood Education Diploma schedules as recommended by Education Council and as presented.” Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 5 of 124

Related Time Pages VERBAL REPORTS Board Chair Report (G. Morgan) 11:40am President’s Report (J. Hamilton)

INFORMATION Fall Stable Enrolment Report (A. Hay) 103-125 11:50am

TOPICS FOR NEXT MEETING FOR THE GOOD OF THE BOARD ADJOURNMENT 12:00pm

Important Dates: Next regular Board meeting: January 26, 2021 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 6 of 124

Board of Governors Open Meeting Minutes - Draft

Tuesday, September 29, 2020, 9:00 a.m. – 9:10 a.m. / 10:30 a.m. – 12:00 p.m. Meeting to be held via the Zoom

BOARD MEMBERS PRESENT: • Juliette Cunningham, Vice Chair (Acting Chair) • Andrea Alexander • JoAnn Fowler • Tina Lee • Dale Safinuk • Karley Scott • Sophie Chai • Devin Rubadeau • Marcel Beerkens REGRETS: • Gloria Morgan, Chair • Shelley Cook OTHER STAFF: • Curtis Morcom, Vice President, Employee & Corporate Services • Andrew Hay, Provost and Vice President, Academic • Meri Kim Oliver, Vice President, Students • Allan Coyle, Associate Vice President, External and Strategic Initiatives GUESTS: • Helen Jackman, Executive Director, Okanagan College Foundation OBSERVERS: • None

ACTION Quorum was established and the meeting was called to order at 9:01 a.m. It was respectfully acknowledged that the meeting was held on the unceded traditional lands of the Indigenous people who inhabited and used the lands since time immemorial.

INTRODUCTION OF NEW MEMBERS

OATH OF OFFICE The Oath of Office was taken and signed by Andrea Alexander and JoAnn Fowler. The signed copy will be retained in the Board Office.

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ACTION

APPROVAL OF AGENDA Motion: K. Scott/ D. “BE IT RESOLVED THAT the September 29, 2020, Okanagan College Board of Dale Safinuk Governors Open session meeting agenda is approved”. CARRIED

SIGNING OF CODE OF CONDUCT AND ACKNOWLEDGEMENT OF THE CHARTER OF EXPECTATIONS It was noted that the Code of Conduct is signed on an annual basis by all members. This was done and filed with the Board Office.

DECLARATION OF CONFLICT No conflicts were declared

Meeting reconvened at 10:32 a.m.

CONSENT AGENDA

Motion: “BE IT RESOLVED THAT the Consent Agenda be approved as presented”. A. Alexander/ K. Scott Minutes – June 23, 2020 CARRIED

Written Reports 6.2.1. President’s Report (J. Hamilton)

BUSINESS ARISING FROM THE MINUTES No business was arising from the minutes.

NEW BUSINESS/PRESENTATIONS Okanagan College Foundation Annual Report Helen Jackman, Director of Advancement provided highlights from the annual reports included in the Board material. She noted that COIVD has impacted the Foundation’s ability to raise funds for the Health Science Centre. To date the Foundation has reached $2.8m of their $5m goal. She noted the Foundation has been involved in some specific activities to support students during COVID. These include awards and bursaries for IT equipment and supplies for Culinary to make meals for students in need.

The Board asked that Helen convey their thanks to the Foundation Board for the work they do to support students and the institution. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 8 of 124

ACTION

Finance, Audit and Risk Review Committee 8.2.1. Chair Report

The pandemic has exposed some vulnerabilities with the revenue

streams but the Finance team have been working diligently to reduce the deficit as much as possible.

Governance Committee 8.3.1. Chair Report In the absence of the Committee Chair the Acting Board Chair noted the

following: • At their recent meeting the Governance Committee established goals for the coming year. • The Governance Committee requested members complete the

Board Development Survey which can be found on Moodle. • The Committee is working on a plan for a reduced Board Development Session at the end of October. It will probably to be held the afternoon of Oct 26. Details will be shared shortly.

Education Council

8.4.1. Program Revisions Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors D. Safinuk/ T. approves the program revisions Associate of Arts Degree as Lee recommended by Education Council and as presented.” CARRIED

VERBAL REPORTS Preliminary Enrolment Update A. Hay, Provost and Vice President Academic noted that final enrolment data will be available last week. Indication are that enrolment numbers will be down.

Board Chair Report The Acting Chair thanked administration for work being done to support students and employees during COVID.

President’s Report The President noted that Pow Wow was scheduled for today but had been cancelled due to COVID. As an alternative a video had been developed which will be released today highlighting some of the participants from previous years along with messages from Elders and other Indigenous leaders.

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ACTION M. Oliver, Vice President Students noted that a new online service for students was now live. LibCal allows students to book appointments with various support areas within the College such as counselors, librarians and academic advisors.

INFORMATION Connections 2020 Video The President noted that Connections was held online this year. The annual video prepared by Public Affairs for the event was played for the Board.

TOPICS FOR NEXT MEETING No topics were suggested for the next meeting.

OTHER BUSINESS No other business was raised.

FOR THE GOOD OF THE BOARD A. ADJOURNMENT Alexander/K. Scott The meeting adjourned at 12:02 p.m. CARRIED

Date of the next meeting: November 24, 2020

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President’s Report to the Okanagan College Board of Governors

November 2020

Learner Readiness and Success . In October, three of our Water Engineering Technology Diploma students were honoured by the Environmental Operators Certification Program with the organization’s annual Outstanding Student Award. The award recognizes distinctive leadership and meritorious service in the water and wastewater industry.

Community Engagement and Service . During International Education Week from November 16-20, the College spotlighted various world cultures through virtual presentations on cooking, dancing, photography and crafts. The week was kicked off with a virtual Celebration of Diwali on November 13, followed by numerous online activities.

. Some of our Mechanical Engineering students made Halloween safer by using a 3D printer to print small tray-like bowls that could be attached to a standard broom handle. Candy was then placed in the bowl and extended to the trick-or-treaters in a socially distanced way.

. On December 3rd the Okanagan College Foundation will be presenting an event called OC Cooks: Season’s Eatings. The online event includes a guided wine tasting and a cooking class by our chefs and students. The ticket proceeds will benefit the Our Students, Your Health campaign.

Teaching, Programming and Applied Research . Funded by a grant from the National Science and Engineering Research Council, Okanagan College and Monashee Health Collective are developing an innovative new app to help health professionals connect with patients in real-time to support them on their path to wellness.

Indigenization . Because we were not able to host our Annual Youth Pow Wow in person this year, a compilation video was created to showcase and celebrate Indigenous dancing, drumming and culture.

. On September 30th, students and staff wore orange shirts to commemorate the Indigenous survivors of residential schools. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 11 of 124

Organizational Sustainability . Information sessions for prospective students were held virtually at the Vernon, Penticton, and Salmon Arm campuses throughout October and November.

. In early November, the Okanagan College Foundation received an $80,000 donation from Mike and Kim Jacobs towards the Our Students, Your Health campaign. This donation will support frontline health care education and the completion of the $18.9 million Health Sciences Centre set to open for class in January 2021.

. Our Employee Excellence Awards, which were postponed from May, were held virtually on October 15. The live-streamed event was well received and the organizers did a fabulous job. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 12 of 124

Submission of Information from Senior Staff to the Board of Governors

REPORT TITLE Annual Policy Report DATE November 16, 2020 BACKGROUND INFORMATION For example:  Purpose  History  Other relevant information The Procedures of the Policy Approval Authority (Board, President, Education Council) Policy state: On an annual basis, at the last regularly scheduled Board meeting for the calendar year, the Board will be notified of any new, significantly revised or deleted policies which were approved by the President or Education Council during that year.

President approved policies: • No policies were approved or deleted by the President in 2020.

Education Council approved the following policies in 2020: • Emerita/Emeritus Status Policy

ACTION REQUIRED For example:  For consultation  For information  For approval (including resolution; see language below)

For information.

STRATEGIC PLAN 1ALIGNMENT With which Key Directions is this topic aligned?? (please choose all those that are applicable) Key Directions: ☐ Support learner readiness and success ☐ Excelling in teaching, programming, and applied research ☐ Working with, and learning from, the Indigenous community ☐ Serving and engaging the community ☒ Focusing on organizational sustainability ☐ Not an initiative driven by the Strategic Plan but necessary for operational purposes

COMMENTS FROM THE PRESIDENT Not required.

REPORT PREPARED AND SUPPORTED BY (include name and title) Director, Legal Affairs and Policy Development

1 Strategic Plan can be found at: www.Okanagan.bc.ca/toward2020 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 13 of 124

Committee Meetings Month Board Meeting Location of Board Meeting all meetings are in Kelowna

January 12 **To be held via Zoom video January  Executive January 26 conference  Finance

February 9 **To be held via Zoom video February February 23 (if required)  Finance conference

March 16  Executive **To be held via Zoom video March March 30  Finance conference  Governance

April 13  Executive **To be held via Zoom video April April 27 (if required)  HR conference  PRC

May 11  Executive **To be held via Zoom video May  Finance (Audit) May 25 conference  Governance  PRC June 8 **To be held via Zoom video June  Executive June 22 conference  Finance July NO MEETINGS August NO MEETINGS September 14  Campus Planning **To be held via Zoom video September  Executive September 28 conference  Finance  Governance

October 12  Executive October 25 - 26 **To be held via Zoom video October  Governance* PD Sessions - In Camera conference (*if required for PD Session planning) November 9  Executive  Finance **To be held via Zoom video November November 23  HR conference  Governance  PRC Finance conference call to December NO MEETING approve Forecast

Committee Meetings: (Additional meetings may be required and the schedule will be adjusted. Committees will be notified in advance.)

Executive will meet every month. Finance, Audit & Risk Review will meet: January, February, March, May (Audit), June, September and November. Campus Planning will meet as required (generally 2 times/year) Human Resources (HR) will meet in April and November Governance will meet in March, May, September and November President’s Review Committee (PRC) will meet in April and November Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 14 of 124

Submission of Information from Senior Staff to the Board of Governors

REPORT TITLE 2019 Student Satisfaction Survey & Fall 2020 Student Experience Survey DATE Nov. 18, 2020 BACKGROUND INFORMATION For example:  Purpose  History  Other relevant information

Okanagan College administers an annual Student Satisfaction Survey that asks students to rate the importance of various items or services and to report their satisfaction with their experience. It also gathers information about motivations to enroll. This year, the survey opened prior to COVID-19 restrictions being implemented and closed after the restrictions were in place. There was no noticeable difference in the responses received pre-and post-COVID restrictions in March/April 2020.

The report attached here reflects the valuable information gathered in the spring 2020 survey. However, given the dramatic changes to delivery of programs and service for fall 2020, it was important to gather up-to-date information about the student experience. To that end, the College conducted student surveys in fall 2020 to gather information about the impact of COVID-19 on the student learning experience.

Although analysis of the data continues, several themes have been identified from an email survey. Students note that they struggle to stay motivated, have experienced many technology issues, find the workload very heavy and often feel isolated. There are students who think that the College is doing well under the circumstances as well as those who want to see fees reduced in response to the limitations they perceive on their experience.

The summary data will be reviewed by the Student Experience Team that was established as part of the COVID-19 response strategy. The Team will consider themes, identify areas for improvement and develop recommendations about how to respond to survey input to improve the student experience in Winter 2021.

ACTION REQUIRED For example:  For consultation  For information  For approval (including resolution; see language below)

For information

STRATEGIC PLAN 1ALIGNMENT With which Key Directions is this topic aligned? (please choose all those that are applicable) Key Directions: x Support learner readiness and success ☐ Excelling in teaching, programming, and applied research

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☐ Working with, and learning from, the Indigenous community ☐ Serving and engaging the community X Focusing on organizational sustainability ☐ Not an initiative driven by the Strategic Plan but necessary for operational purposes

COMMENTS FROM THE PRESIDENT None required.

REPORT PREPARED AND SUPPORTED BY (include name and title) Ajit Batra, Manager Institutional Research Meri Kim Oliver, Vice President Students

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2020

STUDENT SATISFACTION SURVEY

THE DEPARTMENT OF INSTITUTIONAL RESEARCH OKANAGAN COLLEGE | AUGUST 2020 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 17 of 124

Table of Contents Executive Summary ...... iv 2020 Results ...... 1 Educational Goals...... 2 School of Choice ...... 4 First Choice ...... 6 Motivation to Enroll at Okanagan College ...... 7 Results by Category: Overall ...... 8 Results by Category: Strategic Plan...... 9 Results by Category: Program ...... 10 Results by Category: Facilities and Infrastructure ...... 11 Technology Infrastructure ...... 11 Computers and Network ...... 11 Website ...... 11 Services/Facilities/Infrastructure: Other ...... 12 Services/Facilities/Infrastructure: Other ...... 13 Results by Category: Services...... 14 Registration Office ...... 14 Registration Process ...... 15 Library ...... 16 Services: Personal ...... 17 Services: Personal (continued) ...... 18 Services: Other ...... 19 Results by Category: Campus Life ...... 20 Results by Category: Transportation ...... 21 Results by Campus: Kelowna ...... 22 Kelowna Campus Gap Analysis ...... 23 Results by Campus: Vernon ...... 24 Vernon Campus Gap Analysis ...... 25 Results by Campus: Penticton ...... 26 Penticton Campus Gap Analysis ...... 27 Results by Campus: Salmon Arm and Revelstoke ...... 28 Salmon Arm and Revelstoke Campus Gap Analysis ...... 29 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 18 of 124

Results by Campus: Distance Education ...... 30 Distance Education Gap Analysis ...... 31 Appendix A: Responses by Demographics ...... 32 Appendix B: Motivation by Demographics ...... 33 Appendix C: Student Parking by Region ...... 42 Importance ...... 42 Agree ...... 43 Appendix D: Question Text ...... 44

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Executive Summary This report presents the results of the tenth Student Satisfaction Survey of Okanagan College students, conducted in the spring of 2020 (March 10 - April 6, 2020). This year’s survey had a 32 per cent response rate, with 980 responses, resulting in a plus or minus 2.9 per cent margin of error at 95 per cent confidence interval. The sample was representative of the regions and programs.

Results from this year’s survey have largely remained similar to results from previous years. Okanagan College remains the first-choice institution for the majority of students, with only 18 per cent applying to other institutions when initially applying to their program at Okanagan College. Motivations for enrolment at Okanagan College have also remained consistent with previous years’ results.

For example, the top two reasons survey respondents cited for coming to Okanagan College were availability of the program and affordable tuition. Ninety-two per cent of respondents reported the availability of the program was important or very important to them, compared to 93 per cent in 2019 and 86 per cent in 2018. Eighty-seven per cent of respondents reported affordable tuition was important or very important to them, on par with the results from 2019 and higher than 2018 (87 per cent and 82 per cent, respectively).

The following are some noteworthy results from this iteration of the Student Satisfaction Survey:

. Students rated the following aspects of Okanagan College high in importance and high in agreement (i.e. satisfaction) at all campuses: o Campus feels safe and secure o Library study space meets my needs o Learning Environment (Classroom, Lab, Shop) on campus is adequate for my needs o Overall learning environment on this campus is good o I feel I will achieve my educational goals o Library has the information resources I need o Attending Okanagan College has been a good experience for me o Okanagan College cares about my success as a student . 63% agreed that the wireless network worked well for them (up from 57% in both 2019 and 2018). o Despite a six per cent improvement from 2019 to 2020, the wireless network still remains in the “Not Meeting Primary Needs” quadrant in each campus’ scatter plot analysis. . 68% were able to register for classes with little to no conflict (down from 74% in 2019). o It should be noted that this statement was altered slightly from previous iterations of the survey. For all versions of the survey prior to 2020, the statement was “I am able to register for my classes with few conflicts”. . The statement “there is a good variety of courses on this campus” has seen a significant increase in student agreement since the survey began, rising from 65 per cent in 2008 to 83 per cent in 2020.

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2020 Results The Okanagan College Student Satisfaction Survey (SSS) has been conducted ten times in the last thirteen years. From 2010 to 2018, it was conducted bi-annually, alternating with the Community College Survey of Student Engagement (CCSSE), an international survey used for benchmarking. However, CCSSE participation was not plausible in 2019 due to non-availability of a sizable peer group of Canadian Colleges for benchmarking. It was decided to conduct the Student Satisfaction Survey on an annual basis to ensure that an updated baseline dataset remains available to the institutional stakeholders for planning and accountability purposes. Institutional Research developed the Student Satisfaction Survey in 2007 in consultation with Leadership Team and Executive to report on the key drivers of student satisfaction with programming, facilities, services, and campus life. It has been adapted over the years with additional questions relating to strategic planning and transportation. Prior to conducting the 2020 Student Satisfaction Survey, minor edits were made to the questionnaire to further refine the language and focus of some items in the survey. An item was also included to gather feedback on Education Planner BC.

The longitudinal data the survey provides has been valuable to observe changes with satisfaction and importance students associate with the college facilities and services, and providing quantifiable evidence of actions taken to address satisfaction levels.

The student population in March 2020 was 6,906 after excluding foundational students (ASE, lower levels of ABE and ESL, and Study Tours), visiting students, and unclassified students. That same month the survey was distributed to 3,070 students and 980 responses were received, resulting in a 32 per cent response rate. Year Responses Response Rate % Confidence Level % Margin of Error % (+) 2020 980 32 95 2.9 2019 926 40 95 3.0 2018 754 35 95 3.4

The sample is generally representative of the region, programming area, and Aboriginal status. In the results, female respondents are over-represented while Trades respondents are slightly under- represented. Additional information is available in Appendix A. Campus % of Population % of Responses Responses Kelowna 67% 63% 620 Vernon 10% 12% 120 Penticton 10% 11% 103 Salmon Arm Revelstoke 5% 5% 45 Distance Education 8% 9% 88 Exchange 0.4% 0.4% 4 Grand Total 100% 100% 980

Trades student responses have increased by total amount and proportion of responses from 2019. Trades responses in 2020 11% 8% 82 Trades responses in 2019 10% 8% 73 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 21 of 124

Educational Goals Most (76 per cent) students who enroll at Okanagan College are planning to complete a credential, while some (15 per cent) are planning to transfer. Often students’ educational goals are dependent on the program enrolled. Most students in bachelor degree, diploma, or certificate programs are planning to complete the credential. Close to half of the students in the Associate of Arts (47 per cent) or Science (53 per cent) degree programs are usually planning to transfer to another institution, most often to UBC Okanagan according to data from the Student Transitions Project. It is noteworthy that for Associate of Science a significantly higher percentage of students are considering a transfer to another institution or planning to complete a program at Okanagan College as compared to the 2019 Student Satisfaction Survey cohort (53 per cent in 2020, 46 per cent in 2019). Four per cent of Associate of Science and six per cent of Associate of Arts students are attending Okanagan College to decide upon a career.

The majority (87 per cent) of students in the Business Administration Diploma program are planning to complete their diploma at Okanagan College, consistent with results from 2019 (also 87 per cent). Similarly, the majority of students in the Criminal and Social Justice Diploma program are planning to complete their diploma at Okanagan College (74 per cent in 2020 and 69 per cent in 2019).

For the first seven iterations of the Student Satisfaction Survey (2007 to 2016), more than 50 per cent of Associate of Arts students said they were planning to transfer to another school. For the last three iterations of the survey (2018, 2019, and now 2020), less than 50 per cent of Associate of Arts students say they are planning to transfer to another school. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 22 of 124

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School of Choice The majority of students who enrolled last fall did not apply to other post-secondary institutions. However, the results are down significantly from the previous survey. It is important to note that the question wording was revised from 2019 (see upper right chart) to 2020 (see upper left chart).

Whether a student applies to another institution varies depending on the program. Generally, a higher percentage of Science (23 per cent) and Arts (14 per cent) students applied elsewhere. This is consistent with a variety of academic programs, including Business Administration (both degree and diploma) and Criminal and Social Justice Diploma.

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Most students that applied to another school did so locally, generally to UBC Okanagan or Thompson Rivers. There was no distinction made by year of study so some of these students may be applying to transfer.

Year 2020 UBC - Okanagan 85 Thompson Rivers University 28 UBC - Vancouver 24 18 University 16 BCIT 9 Vancouver Island University 6 5 University of Calgary 5 MacEwan University 3 NAIT 3 University of Alberta 3 2 CDI College 2 College of New Caledonia 2 2 Humber College 2 Kwantlen Polytechnic University 2 2 Memorial University of Newfoundland 2 Mount Royal University 2 University of Saskatchewan 2 2 SAIT 2 University of Regina 2 2 University of Toronto 2 Other 21 Total 256

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First Choice Similar to 2019, eighty-eight per cent of students said that Okanagan College was their first choice. For the University Transfer programs, Associate of Arts and Associate of Science the results were up (by 6 percent) as compared to 2019.

Okanagan College was the first choice of 94 per cent of the 82 trades students who responded to the survey and only nine per cent of survey respondents said they applied to another school when they initially applied to their program.

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Motivation to Enroll at Okanagan College There was no significant change in the motivation to come to Okanagan College, the top four motivations from 2019 remain the top four in 2020. Overall, program availability and affordable tuition fees continue to be the two most important factors for students. There were varying motivations noticed at the sub-cohort level. For aboriginal students, availability of program was the most important motivation, followed by wanting to study in Okanagan, the college being in close proximity to their home, and personal attention from staff and faculty. For international students, availability of the program again was the most important, followed by the reputation of programs, personal attention from staff and faculty, and length of their program. Overall, 57 per cent of respondents said affordable tuition fees were very important in 2020, almost at the same level as 2019 (58 per cent). Not being accepted by the first choice was very unimportant to 14 per cent of the respondents in 2020, similar to 15 per cent in 2019.

Although motivations varied by the program area, affordable tuition fees and personal attention from staff and faculty have continued to rise in importance over the past few years, particularly with Associate of Arts and Associate of Science students. Program availability also continues to be the top motivation for BBA, Continuing Studies, Technologies, Health & Social Development, and Trades & Apprenticeship students. When compared to 2019, wanted to study in Okanagan has risen in ranks among the Technologies students to become the second most important factor when enrolling in a program. (See Appendix B for additional charts).

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Results by Category: Overall The Student Satisfaction Survey was originally conducted in 2007 to measure student satisfaction with Programs, Facilities, Services, and Campus Life; these categories were taken from the first Strategic Plan launched in 2006 called Designing our Future. There were some structural changes to the survey methodology after review. The “Results by Category” sections demonstrate how the category questions have changed over time since 2007. Many have remained steady, while some have seen improvements and others have declined. These questions are asked in terms of how important each statement is to the student and to what extent the student agrees with the statement. The score is determined on a five- point scale but is condensed for reporting purposes. The scores for important and very important and the scores for agree and strongly agree are compressed to important and agree for ease of reporting.

There were no significant differences from 2019 to 2020 in the overall category questions. 93 per cent of respondents agree that attending Okanagan College has been a good experience and 92 per cent agree that the College has a good reputation within the community.

Results for the “Overall” questions have not changed dramatically since the survey was first run eleven years ago. As well, there is little gap between the scores for importance and agreement.

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Results by Category: Strategic Plan

Due to a technical error, the Strategic Plan category questions were not included in 2016. The statement “Okanagan College cares about my success as a student” has seen a significant increase in student agreement, rising from 70 per cent in 2010 to 81 per cent in 2020. The level of importance associated with that statement has grown by 10 per cent since 2010, increasing from 83 percent to 93 per cent. The statement “Okanagan College has helped me become a better learner” has seen improvement since 2014 with agreement levels currently at 75 per cent.

As can be seen in the charts below, the level of student agreement on Strategic Plan category questions has yet to rise up to the level of importance associated with them.

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Results by Category: Program None of the Program category questions saw statistically significant change in agreement or important percentages between 2019 and 2020. In 2020, 92 per cent agreed that they would recommend their program or course to other people. The statement “There is a good variety of courses on this campus” has seen a significant increase in student agreement, rising from 65 per cent in 2008 to 83 per cent in 2020.

It should be noted that the statement “I would recommend my program or courses to other people” has been slightly altered from previous iterations of the survey. Prior to the 2020 survey, the statement was “I would recommend my program or course to other people”, with “course” being singular. As can be seen from the table below, the slight wording change has not significantly impacted the results for that statement.

Survey Agreement Important Statement Year Percentage Percentage 2019 I would recommend my program or course to other people 93% 82% 2020 I would recommend my program or courses to other people 92% 81%

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Results by Category: Facilities and Infrastructure Technology Infrastructure Computers and Network The wireless network has remained important to students over time. In 2020, 93 per cent said it was important to them. Agreement with whether the network worked well had dropped in 2014 but regained in 2016 and saw negligible change since then. In the era of personal devices, there is an increasing level of agreement among students about the adequacy of computers available on campus while the availability of computers on campus is quite consistently falling in importance.

Website As with many of the category questions, the website importance and agreement scores have been generally stable since 2008 with a small gap between scores. The navigability of the Okanagan College website is at 69 per cent, close to its usual agreement score after dipping in 2016 with only 59 per cent agreeing. In 2020, the percentage of respondents who said they found the information they needed on the website was 80 per cent, consistent with the results of 2019.

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Services/Facilities/Infrastructure: Other The importance of the bookstore, food services, and student parking has remained high since 2008, fluctuating very little. There is a small gap between the importance and agreement scores of campus bookstore, but food services has generally seen a significant gap between agreement and importance since 2008.

A large gap between the importance and the agreement with student parking also persists; only 29 per cent agree or strongly agree that parking is adequate.

It is worth noting that the agreement scores of both parking and food services have shown some improvement as compared to 2018. Further study of this trend will reveal whether there is a sustainable trend reversal.

While looking at the campus level data it is important to note that the margin of error increases significantly when a subgroup of the total student population is studied. Therefore, any increase or decrease in per cent will appear larger due to a relatively smaller number of respondents to that particular item.

Parking is important at all campuses but the lower satisfaction has mostly been localized to the Kelowna campus up until 2018. In 2018 all other physical campuses saw a significant drop in satisfaction with student parking from 2016.

Since 2018, Vernon and Penticton campuses have seen an increase in parking satisfaction. Satisfaction with parking at the Salmon Arm campus has fluctuated since 2016.

Please see additional regional charts in Appendix C.

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Services/Facilities/Infrastructure: Other Other than satisfaction with study space improving from 53 per cent in 2008 to 77 per cent in 2020, the rest of the facilities question results have generally remained stable since 2008 with little gap. Ninety- three per cent agreed that the campus feels safe and secure, and the overall learning environment is good.

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Results by Category: Services Registration Office For 2008 to 2018, there has generally been a declining importance reported by respondents with the services from the Registration Office however the importance has stabilized over the past few years. Satisfaction with Registration Office services and with the office hours has also largely remained stable from 2019 to 2020.

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Registration Process Satisfaction with the application process has increased five percentage points from 81 to 86 per cent from 2018 to 2020.

Due to the introduction of Education Planner BC as a portal for admission applications, a new question was added to the survey in 2020. Both the importance students associate with Education Planner BC (67 per cent) and satisfaction with Education Planner BC registration process (68 per cent) were relatively low.

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Library The importance and agreement scores for the library services has remained stable since 2008 with very little or no gap between the importance and agreement, with the exception of library study space. Since 2008, agreement that library study space meets student needs increased from 49 per cent agreeing to 82 per cent agreeing in 2016 but has since decreased to 79 per cent in 2020. The largest gains in satisfaction with study space since 2008 have been in the Central Okanagan region.

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Services: Personal Between 2012 and 2018 the importance and agreement levels associated with helpful service from the Aboriginal Centre were consistently around 57 per cent and 45 per cent respectively. However, in 2019 some improvement was noticed in both importance and agreement that has remained consistent in 2020 (66 per cent importance; 56 per cent agreement).

The Student Services Office (phrased as Welcome Centre until the 2018 survey) continues to see a general improvement in agreement after steadily decreasing from 2008 to 2016. In 2020, 73 per cent of respondents agree that the Student Services Office was open when they needed it (up 9 per cent from 2018).

After having seen a decrease in 2018 the agreement with Disability Services has increased from 37 per cent in 2018 to 52 per cent in 2019 and stayed at same level in 2020.

The Counselling Department importance decreased from 85 per cent to 75 per cent in the first two years but has shown some improvement to settle at 79 per cent in 2020. Agreement that the Counselling Department has helped remained steady at 61 per cent in 2020.

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Services: Personal (continued) The Aboriginal Centre question results are filtered by respondent demographic (Aboriginal or non- Aboriginal) and presented here. The number of Aboriginal respondents to this question is very low (52) and the results should be used with caution; 205 non-Aboriginal people responded to the question in 2020. The survey instructs students to respond only if they have experience with the service. There were 83 respondents who declared themselves Aboriginal.

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Services: Other Educational Advising and Career services were reported as important by 86 per cent and 82 per cent of respondents respectively.

The Student Orientation activities category saw significant growth in both agreement and importance scores since it reached a record low in both categories in 2014. Both agreement and importance were rated at 63 per cent in 2020, up from 44 per cent and 43 per cent respectively in 2014.

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Results by Category: Campus Life The following questions were not asked in the 2016 Student Satisfaction Survey due to a technical error in the survey software. There is no noticeable change from 2018 to 2020. However, all four campus life related items have seen substantial growth in agreement since 2014: the availability of cultural and social activities (up 14 per cent), recreational services (up 14 per cent), sense of pride about my campus (up 8 per cent) and an overall satisfaction with campus life (up 12 per cent).

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Results by Category: Transportation Questions about transportation methods were first introduced in the 2014 Student Satisfaction Survey (SSS). After being excluded from the 2016 SSS, they were reinstated in 2018. Responses to the questions What transportation methods do you use to commute to campus? and What percentage of time do you use each? have been separated by campus below.

When compared to other campuses, public transit was most used on the Kelowna campus and walking was most used on Penticton campus. Salmon Arm reported the most use of carpooling and a single occupant vehicle. Sixty five per cent of Salmon Arm respondents used a single occupant vehicle method over 75 per cent of the time.

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Results by Campus: Kelowna Please see Appendix D for the complete list of question text and numbers. Question average scores are plotted on a scatter diagram to visually demonstrate how each question scores on both importance and agreement. Those items that students have scored with a high level of importance and a relatively lower level of agreement are possible targets for attention.

For the Kelowna campus, item/question number 34 (student parking is adequate) is on the far left quadrant indicating it is high in importance, but low on agreement. Further to the right with relatively better agreement scores in the same top left quadrant of not meeting primary needs are items 57 (wireless network works well for me), 36 (able to register for classes with little to no conflict), and item 21 (website is easy to navigate). The items in the top of the right quadrant are the issues that students have rated as both high importance and high agreement, items with which students are satisfied. Students feel that they will achieve their educational goals (50), campus feels safe and secure (23), overall learning environment on this campus is good (39), and that attending Okanagan College has been a good experience for them (60). As well, students report that the College has a good reputation in the community (28).

All of the areas listed above, both those that may warrant attention and those that appear to be meeting student needs, are consistent with results from the 2016, 2018 and 2019 Student Satisfaction Survey.

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Kelowna Campus Gap Analysis The radar chart below shows the mean scores for questions (scored between one and five) in terms of importance and agreement. Large gaps where importance is more than agreement may be areas to focus for improvement. Where agreement is greater than importance, this indicates that expectations have been met. For the Kelowna campus, questions 21 (website), 34 (student parking), 35 (adequate study space), 36 (register for classes without conflicts), 38 (food services), and 57 (wireless network) stood out with the largest gaps. This is similar to the scatter plot results as well as 2018 and 2019.

Several items showed a significantly positive shift from 2018 to 2019 at the Kelowna campus. These items were highlighted in the 2019 Student Satisfaction Survey report.

The significantly positive (or negative) shift is defined as one standard deviation or more from the longitudinal mean of the respective item for both agreement and importance.

No items have shown a further significantly positive shift from 2019 to 2020 at the Kelowna campus.

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Results by Campus: Vernon As is common among all campus scatter plots, item 34 (parking) is located in the top left quadrant, indicating that students are dissatisfied with parking despite its importance, 21 (website is easy to navigate), 37 (there are adequate services to help me decide upon a career), 57 (wireless network), 49 (personal counselling received from the counselling department helped me), and 36 (able to register for classes with few conflicts) are the items in the top left quadrant, being higher in importance than in satisfaction.

In the top right quadrant are the strengths of the campus, including items 50 (students feel that they will achieve their educational goals) and 23 (campus feels safe and secure). In the bottom left are items scoring lower on importance and agreement, including items 42 (recreational services) and 55 (cultural and social activities are available for me to attend).

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Vernon Campus Gap Analysis When considering the radar map below, the largest gaps between importance and agreement are with items 34 (parking), 45 (assistance from educational advising department in choosing program or courses), 36 (able to register for classes with few conflicts), 21 (food services), 57 (wireless network), 49 (personal counselling received from the counselling department helped me), and 37 (there are adequate services to help me decide upon a career).

Several items showed a significantly positive shift from 2018 to 2019 at the Vernon campus. These items were highlighted in the 2019 Student Satisfaction Survey report.

The significantly positive (or negative) shift is defined as one standard deviation or more from the longitudinal mean of the respective item for both agreement and importance.

No items have shown a further significantly positive shift from 2019 to 2020 at the Vernon campus.

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Results by Campus: Penticton Similar to Kelowna and Vernon campuses, Penticton respondents have indicated 34 (student parking) as well as 57 (wireless network) as very important issues with comparatively low satisfaction. Other items although closer to the distribution center point yet worth mentioning as desired areas for improvement at the Penticton campus are 24 (financial aid services I received are helpful), 36 (able to register for classes with few conflicts), 63 (college has helped me become a better learner), and 49 (personal counselling received from the counselling department helped me).

The top right of the scatter plot contains many items with high importance and agreement scores. These include 50 (will achieve educational goals), 23 (campus feels safe and secure), 58 (help with library resources is there when I need it), 56 (library has the information resources I need), 39 (overall learning environment), and 60 (attending Okanagan College a good experience).

The bottom right quadrant items are of lower importance and higher agreement, including 27 (would recommend my program or course to other people), 59 (computers available on campus are adequate for my needs), and 33 (I am satisfied with campus life).

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Penticton Campus Gap Analysis Penticton respondents have indicated lower agreement than importance for the wireless network (item 57) and student parking (item 34). Items 24 (Financial Aid services I received are helpful) and 36 (able to register for classes with few conflicts) form the next largest gaps.

Several items showed a significantly positive shift from 2018 to 2019 at the Vernon campus. These items were highlighted in the 2019 Student Satisfaction Survey report.

The significantly positive (or negative) shift is defined as one standard deviation or more from the longitudinal mean of the respective item for both agreement and importance.

Only item 50 (students feel that they will achieve their educational goals) has shown a further significantly positive shift from 2019 to 2020 at the Penticton campus.

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Results by Campus: Salmon Arm and Revelstoke Near the top left side of the scatter plot item 57 (wireless network) is flagged as the one being high on importance but low on agreement.

Items that are meeting the needs of students in Salmon Arm and Revelstoke include 23 (campus feels safe and secure), 60 (attending Okanagan College a good experience), 50 (will achieve educational goals), and 39 (overall learning environment).

In the bottom left quadrant, items 38 (food services) and 42 (recreational services) score much lower in importance and agreement.

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Salmon Arm and Revelstoke Campus Gap Analysis Three items demonstrate larger gaps between importance and agreement in Salmon Arm and Revelstoke: item 49 (personal counselling received from the counselling department helped me), 29 (campus bookstore has a good selection), and 57 (wireless network).

Several items showed a significantly positive shift from 2018 to 2019 at the Salmon Arm Revelstoke campus. These items were highlighted in the 2019 Student Satisfaction Survey report.

The significantly positive (or negative) shift is defined as one standard deviation or more from the longitudinal mean of the respective item for both agreement and importance.

Several items showed a significant negative shift in 2020 from 2019 however in most cases these items are still being scored close to the 2018 levels. Also due to the relatively small cohort size of Salmon Arm Revelstoke respondents, any positive or negative shifts need to be looked at over a few instances of the survey before drawing any conclusions. Therefore, these negative shifts are not mentioned in this report.

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Results by Campus: Distance Education With the increase in distance education enrolment, more questions relating specifically to distance student experience might help explore this cohort more closely. As many of the distance education students may also be taking courses on campus, many of the issues of distance learners (e.g. 34 parking) are the same as on campus learners. The onsite services such as 42 (recreational services) score low in importance for this group. Item 50 (I feel I will achieve my educational goals) continues to be in the top right quadrant of the scatter plot, indicating that it continues to score high in importance and agreement for distance learners.

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Distance Education Gap Analysis Since many of the distance education students may also be taking courses on campus, many of the issues of distance learners (e.g. parking, wireless network) are the same as on campus learners. Items 21 (website is easy to navigate), 22 (web registration process is easy to use), 61 (found the information I needed on OC website), 36 (able to register for classes with few conflicts), 29 (campus bookstore has good selection), and 31 (fee payment process is clear and efficient) were some of the other large gaps.

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Appendix A: Responses by Demographics Gender % of Population % of Responses Responses Female 54% 63% 613 Male 46% 37% 366 Grand Total 100% 100% 979

Aboriginal % of Population % of Responses Responses Aboriginal 7% 8% 83 Non-Aboriginal 93% 92% 897 Grand Total 100% 100% 980

Age Range % of Population % of Responses Responses 19 and Under 23% 24% 239 20 to 24 41% 36% 352 25 to 29 15% 13% 131 30 to 34 7% 8% 75 35 and Over 14% 19% 183 Grand Total 100% 100% 980

Campus % of Population % of Responses Responses Kelowna 67% 63% 620 Vernon 10% 12% 120 Penticton 10% 11% 103 Salmon Arm Revelstoke 5% 5% 45 Distance Education 8% 9% 88 Exchange 0.4% 0.4% 4 Grand Total 100% 100% 980

Programming Area % of Population % of Responses Responses Arts 21% 21% 208 Foundational 4% 3% 32 Business 28% 28% 271 Office Administration 4% 5% 48 Food, Wine and Tourism 2% 2% 20 Science 11% 11% 107 Technologies 5% 5% 51 Health and Social Development 7% 8% 80 Trades 11% 8% 82 Continuing Studies 7% 8% 81 Grand Total 100% 100% 980 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 52 of 124

Appendix B: Motivation by Demographics

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Appendix C: Student Parking by Region Importance

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Agree

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Appendix D: Question Text Q# Question Text Category Response Count If you would like to be entered into a prize draw to win one of the prizes listed on the 1 None 977 welcome page please enter your name and email address: 2 What is your main educational goal at Okanagan College right now? None 979 3 When you initially applied for your program of study at Okanagan College, did you also None 959 4 If yes, which ones? (Choose all that apply) None 169 5 Was Okanagan College your first choice? None 978 How important were each of the following in your decision to enroll at Okanagan College: 6 Motivation 972 Availability of the program 7 Opportunity to do a co-op program Motivation 729 8 College is close to where I live Motivation 935 9 Recommendation from others Motivation 918 10 Affordable tuition fees Motivation 962 11 Program was not offered elsewhere Motivation 764 12 Reputation of programs at Okanagan College Motivation 944 13 Was not accepted by my first choice Motivation 392 14 Small class sizes Motivation 914 15 Financial aid, scholarships, and bursaries are available Motivation 876 16 Personal attention from staff and faculty Motivation 944 17 Length of program Motivation 938 18 Interaction with Okanagan College through recruitment activities and events Motivation 850 19 Wanted to study in Okanagan Motivation 946 20 Other Reason? Motivation 75 969 Agree Scale, 954 21 The Okanagan College website is easy to navigate Facilities Importance Scale 22 Web registration process is easy to use Facilities 934 AS, 922 IS 23 Campus feels safe and secure Facilities 907 AS, 896 IS 24 Financial Aid services I receive are helpful Services 570 AS, 619 IS 25 Library study space meets my needs Services 844 AS, 840 IS 26 Student Services office is open when I need it Services 756 AS, 767 IS 27 I would recommend my program or courses to other people Programs 980 AS, 969 IS 28 This institution has a good reputation within the community Overall 946 AS, 945 IS 29 Campus bookstore has a good selection Facilities 875 AS, 875 IS 30 Learning Environment (Classroom, Lab, Shop) on campus is adequate for my needs Facilities 888 AS, 874 IS 31 Fee payment process is clear and efficient Services 964 AS, 959 IS 32 Student Orientation activities are helpful to me Services 694 AS, 712 IS 33 I'm satisfied with campus life Campus Life 833 AS, 831 IS 34 Number of student parking spaces is adequate Facilities 798 AS, 795 IS 35 Study space on campus is adequate for my needs Facilities 859 AS, 858 IS 36 I am able to register for my classes with little to no conflict Services 583 AS, 577 IS 37 There are adequate services to help me decide upon a career Services 786 AS, 793 IS 38 Food services on campus are good for my needs Facilities 807 AS, 817 IS 39 Overall learning environment on this campus is good Facilities 916 AS, 904 IS 40 Services I receive from the Registration Office are helpful Services 923 AS, 926 IS 41 The service from the Student, Graduate and Co-op Employment Centre is helpful Services 517 AS, 550 IS 42 I am satisfied with the recreational services available to me Campus Life 754 AS, 757 IS 43a I am satisfied with the Okanagan College registration process Services 968 AS, 957 IS Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 64 of 124

43b I am satisfied with the Education Planner BC registration process Services 783 AS, 782 IS 44 There is a commitment to academic excellence on this campus Programs 955 AS, 947 IS Assistance I got from the Education Advising Department was helpful for me in choosing 45 Services 706 AS, 739 IS my program or courses 46 I am satisfied with the Application process Services 970 AS, 956 IS 47 There is a good variety of courses on this campus Programs 958 AS, 953 IS 48 Service I received from the Disability Services office was helpful Services 225 AS, 298 IS 49 Personal counselling I received from the Counselling Department helped me Services 409 AS, 492 IS 50 I feel I will achieve my educational goals Programs 976 AS, 966 IS 51 Service from the Aboriginal Centre is helpful Services 257 AS, 319 IS 52 Learning Centre is useful to me Services 630 AS, 654 IS 53 Admissions and Registration office is open when I need it Services 945 AS, 939 IS 54 I feel a sense of pride about my campus Campus Life 882 AS, 875 IS 55 Cultural and social activities are available for me to attend Campus Life 804 AS, 799 IS 56 Library has the information resources I need Services 836 AS, 838 IS 57 The wireless network works well for me Facilities 889 AS, 880 IS 58 Help with library resources is there when I need it Services 843 AS, 845 IS 59 Computers available on campus are adequate for my needs Facilities 760 AS, 768 IS 60 Attending Okanagan College has been a good experience for me Overall 966 AS, 951 IS 61 I found the information I needed on the Okanagan College website Facilities 961 AS, 947 IS 62 Okanagan College cares about my success as a student Strategic Plan 963 AS, 953 IS 63 Okanagan College has helped me become a better learner Strategic Plan 952 AS, 941 IS What transportation methods do you use to commute to campus? And what percentage 64 of time do you use each? Transportation 952 Single occupant vehicle 65 Car pool Transportation 897 66 Bicycle Transportation 890 67 Motorcycle Transportation 885 68 Bus Transportation 905 69 Walk Transportation 901 70 Other Transportation 844 Final Is there anything you would like to add that would improve Okanagan College? Overall 353 Comment

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Submission of Information from Senior Staff to the Board of Governors

REPORT TITLE International Tuition Rate for September 2021 DATE November 9, 2020

BACKGROUND INFORMATION For example:  Purpose  History  Other relevant information

A decision regarding the international tuition rate for fall 2021 has been delayed since May 2020. Administration recommended to the Board of Governors waiting until fall 2021 before deciding to ensure the impact of COVID on international enrolments were understood. International enrolment has not decreased as much as expected (see attachment #3) and as the Canadian border has opened its borders to international students, it is hoped that international enrolment will increase for fall 2021.

A poll of other BC post-secondary institutions was conducted (see attachment #1) to find out which institutions are planning to increase their international tuition rates. The institutions that responded to that poll all noted that they were increasing their international tuition rate for fall 2021. The increases varied between 2% and 8%. Based on these responses, it was determined that OC has room to increase the international tuition rate and still maintain its position with the BC college comparators.

Increasing the international tuition rate would assist the College in meeting a number of distinct goals: • To ensure institutional sustainability by contributing to balancing the budget • To provide adequate services and support for international and domestic students • To establish tuition at levels that will maintain Okanagan College’s position as an institution of choice for international students • To maintain Okanagan College’s tuition fees at a competitive rate with comparable BC colleges • To maintain a complete, consistent and transparent approach in setting tuition for international students in all of our programs

Administration brought the above and attached information to the Finance, Audit and Risk Review Committee on November 10, 2020 for discussion and asked the committee to help determine a recommendation to the Board.

See attachments for additional information: 1. International Tuition – Institutional Comparison 2. International Tuition – Rate History 3. International Tuition –FTE & Budget Information

ACTION REQUIRED For example:  For consultation  For information  For approval (including resolution; see language below) For approval.

Proposed Resolution: “BE IT RESOLVED THAT the Okanagan College Board of Governors approve an increase of 2 per cent to international tuition, effective September 2021, as recommended by the Finance, Audit and Risk Review Committee.” Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 66 of 124

STRATEGIC PLAN 1ALIGNMENT With which Key Directions is this topic aligned? (please choose all those that are applicable) Key Directions: ☒ Support learner readiness and success ☒ Excelling in teaching, programming, and applied research ☐ Working with, and learning from, the Indigenous community ☒ Serving and engaging the community ☒ Focusing on organizational sustainability ☐ Not an initiative driven by the Strategic Plan but necessary for operational purposes

COMMENTS FROM THE PRESIDENT I support this motion.

REPORT PREPARED AND SUPPORTED BY (include name and title) R. Boris – Director, International Education C. Morcom – Vice President, Employee and Corporate Services M.K. Oliver – Vice President, Students

1 Strategic Plan can be found at: www.Okanagan.bc.ca/toward2020

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International Tuition Rate History for University Transfer Courses at Okanagan College

2005/2006 5 courses flat fee per semester 4500.00

2006/2007 0 per cent increase to international tuition

2007/2008 0 per cent increase to international tuition

2008/2009 Board motion (March 25, 2008) to change from flat fee per semester to $1100.00 per course

2009/2010 0 per cent increase to international tuition

2010/2011 0 per cent increase to international tuition

2011/2012 0 per cent increase to international tuition

2012/2013 0 per cent increase to international tuition

2013/2014 0 per cent increase to international tuition

2014/2015 8 per cent increase to international tuition

2015/2016 2 per cent increase to international tuition

2016/2017 2 per cent increase to international tuition Average annual 2017/2018 5 per cent increase to international tuition increase 2015/16 to 2020/21 2018/2019 5.9 per cent increase to international tuition 2.98% 2019/2020 0 per cent increase to international tuition

2020/2021 3 per cent increase to international tuition

2021/2022 TBD

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International Student FTE and Budget Information

Year FTE Budgeted Revenue Actual Revenue

2017/18 959.8 $8,310,952 $10,995,019

2018/19 1,277.5 $11,970,686 $16,806,837

2019/20 1,466.9 $17,176,128 $19,918,001

2020/21 Estimated at 1,600 $21,981,211 $17,989,018 (forecasted) Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 69 of 124

Submission of Information from Senior Staff to the Executive Committee

REPORT TITLE Terms of Reference – Governance Committee DATE 17 November 2020 BACKGROUND INFORMATION For example:  Purpose  History  Other relevant information Each Board Committee is required to review their Terms of Reference on an annual basis. The Governance Committee has reviewed their terms and propose some changes for the Board to review.

ACTION REQUIRED For example:  For consultation  For information  For approval (including resolution; see language below) For review and approval. Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approve the Governance Committee Terms of Reference as presented.”

STRATEGIC PLAN 1ALIGNMENT With which Key Directions is this topic aligned? (please choose all those that are applicable) Key Directions: ☐ Support learner readiness and success ☐ Excelling in teaching, programming, and applied research ☐ Working with, and learning from, the Indigenous community ☐ Serving and engaging the community ☐ Focusing on organizational sustainability ☒ Not an initiative driven by the Strategic Plan but necessary for operational purposes

COMMENTS FROM THE PRESIDENT I support this motion. REPORT PREPARED AND SUPPORTED BY (include name and title) Shelley Cook, Governance Committee Chair

This document is intended to be a cover sheet only (eg one page) If supporting documents are required, please attach them.

Material is to be submitted to the relevant Vice President for review and submission to the President

1 Strategic Plan can be found at: www.Okanagan.bc.ca/toward2020 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 70 of 124

TERMS OF REFERENCE FOR THE OKANAGAN COLLEGE BOARD OF GOVERNORS GOVERNANCE COMMITTEE

Date approved/revised: September 26, 2006/February 15, 2008/November 29, 2016

Resource: Director, Legal Affairs and Policy Development Approved by: Board of Governors

I. PURPOSE

The purpose of the Governance Committee is to ensure an effective governance framework to enhance the performance of the Board and Board committees.

II. COMPOSITION AND OPERATIONS

A. In addition to the Board Chair and President as ex-officio members of the Committee, the Committee shall be composed of not fewer than three Board members.

B. On the recommendation of the Board Chair, the Board appoints the Committee members.

C. The Committee shall meet at least three times each year.

D. Additional meeting may be held as deemed necessary by the Committee Chair, or as requested by the majority Committee members.

III. DUTIES AND RESPONSIBILITIES

The Committee has the duty and responsibility to: A. Prepare a Board Manual containing the policies and procedures by which the Board will operate. The Manual will be reviewed by the Committee annually.

B. Review Board Bylaws annually.

C. Conduct an evaluation of the Board, the Board Chair and the Board Committees annually.

D. Develop recommendations regarding the essential and desired experience and skills for potential new Board members, taking into consideration the Board’s short-term needs and long-term succession plans.

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E. In consultation with the President and Board Chair, recommend, through the Board Chair, to the Government the criteria and names of potential candidates. the Minister should consider when appointing members to the Board. F.E. G.F. In concert with the Governance Committee Chair, the Board Chair and the President, conduct may conduct new Board member orientations.

H.G. Recommend to the Board Chair annually BoardPlan and implement Board training through the Governance Committee. professional development. requirements and activities.

I.H. At the request of the Board Chair undertake such other governance initiatives as may be necessary or desirable to improve the operation of the Board and contribute to the success of the College.

IV. ACCOUNTABILITY

The Committee shall report its discussions to the Board by maintaining minutes of its meetings and providing an oral report at the next Board meeting.

V. REVIEW

The Terms of Reference for the Committee will be reviewed annually by the Committee. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 72 of 124

Submission of Information from Senior Staff to the Executive Committee

REPORT TITLE Proposal to change Winter 2021 academic schedule class start date DATE 17 November 2020 BACKGROUND INFORMATION For example:  Purpose  History  Other relevant information The annual academic schedule is based on the Academic Schedule Policy. Administration is requesting an adjustment to the “Winter Semester A.1” section of the policy to change the Winter 2021 semester start date from January 4th to January 11t . The change is being proposed for several reasons: • It will provide more preparation time between the Fall and Winter semesters for those programs noted in the attached • It will allow educational technologists more time to assist professors/instructors with course design and development of Moodle shells • It will provide the Registrar’s Office with additional time to review student registrations and conduct pre-requisite checking before the Winter course add/drop period. • It will be beneficial for students who will have more of a break from the online learning environment. The proposal has been reviewed and approved by Education Council.

Attachment: Proposed schedule

ACTION REQUIRED For example:  For consultation  For information  For approval (including resolution; see language below) Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approve an adjustment to the Academic Schedule Policy to allow 2020/2021 Winter Semester classes to begin on January 11, 2020, as recommended by Education Council.” STRATEGIC PLAN 1ALIGNMENT With which Key Directions is this topic aligned? (please choose all those that are applicable) Key Directions: ☒ Support learner readiness and success ☒ Excelling in teaching, programming, and applied research ☐ Working with, and learning from, the Indigenous community ☐ Serving and engaging the community ☒ Focusing on organizational sustainability ☐ Not an initiative driven by the Strategic Plan but necessary for operational purposes

1 Strategic Plan can be found at: www.Okanagan.bc.ca/toward2020 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 73 of 124

COMMENTS FROM THE PRESIDENT I support this motion REPORT PREPARED AND SUPPORTED BY (include name and title) Bob Burge, Registrar

This document is intended to be a cover sheet only (eg one page) If supporting documents are required, please attach them.

Material is to be submitted to the relevant Vice President for review and submission to the President Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 74 of 124

Proposal to change Winter 2021 academic schedule class start date

Schedules are approved by the Board and are listed in the Calendar: https://webapps- 5.okanagan.bc.ca/ok/Calendar/ImportantDates

The courses in programs being considered are primarily academic and listed below by portfolio.

Portfolio Subject Arts/Foundational Anthropology Communications Criminology Earth & Environmental Science Economics English Fine Arts French Gender Sexuality Women's Studies Geography German History Indigenous Studies Philosophy Political Science Psychology Social Work Sociology Spanish Business/Commercial Aviation Aviation Business Commercial Helicopter Pilot Legal Secretary (Online only) Medical Administrative Assistant (Online only) Office Administration (Online only) Tourism Science/Technology Animation Astronomy Biology Chemistry Civil Engineering Computer Science Data Science Electronic Engineering Human Kinetics Mathematics Mechanical Engineering Network Telecom Engineering Physics Statistics Sustainable Construction Management Tech Water Engineering Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 75 of 124

The proposed change is to the Academic Schedule as described below.

New proposed Winter 2021 - Jan 11 Winter 2021 Status Quo Start Academic Schedule Instructional days: 65 Instructional days: 63 Break between classes & exams Break between classes & exams

Fees due Tue., Dec. 15 (Winter) Tue., Dec. 15 (Winter)

Okanagan College will be closed Thu., Dec 24 at 3 p.m. - Sun., Jan. 3 Thu., Dec 24 at 3 p.m. - Sun., Jan. 3 to the public

Classes begin Mon., Jan 4 Mon., Jan 11

Last day to register for a course Fri., Jan 15 Fri., Jan 22 this term

Last day to receive a refund of Fri., Jan 15 Fri., Jan 22 tuition fees for course drop

Last day to drop a course without a withdrawal being Fri., Jan 15 Fri., Jan 22 recorded on the student’s record Last day to change course registration status from audit to Fri., Jan 15 Fri., Jan 22 credit Last day to process student requests for waiver of Fri., Jan 22 Fri., Jan 29 (TBC) medical/dental insurance

Statutory Holiday (no classes) Mon., Feb 15 Mon., Feb 15

Mid-semester study break (no classes, Saturday classes will be Tue., Feb 16 - Fri., Feb 19 Tue., Feb 16 - Fri., Feb 19 held) Midterm exam period (distance Sat. Feb. 27 - Mon. Mar. 1 Sat. Feb. 27 - Mon. Mar. 1 education courses only) Last day to withdraw from a course without academic Fri., Mar 5 Fri., Mar 12 penalty Last day to change registration Fri., Mar 5 Fri., Mar 12 status from credit to audit

Statutory Holiday (no classes) Fri., Apr 2 - Mon., Apr 5 Fri., Apr 2 - Mon., Apr 5

Last day of regularly scheduled Tue. Apr 13 Fri., Apr 16 classes for academic programs

Final exam period (face-to-face Fri., Apr 16 - Tue., Apr 27 Mon., Apr 19 - Wed., Apr. 28 and distance education courses)

Fees due for next term Tue., Apr. 20 (Summer I & II) Tue., Apr. 20 (Summer I & II) Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 76 of 124

Last day to submit final grades Fri., Apr 30 Sat., May 1

End-of-term course(s) for Mechanical Engineering Mon. Apr 26 - Fri., May 7 Mon. Apr 26 - Fri., May 7 Technology Diploma End-of-term course for Water Engineering Technology Diploma Tue. Apr 27 - Fri., May 7 Tue. Apr 27 - Fri., May 7 Year 1 End-of-term course(s) for Network and Telecom. Eng. Wed., Apr 28 - Tue., May 11 Wed., Apr 28 - Tue., May 11 Technology Diploma Year 1 End-of-term course(s) for Electronic Engineering Wed. Apr 28 - Tue., May 11 Wed. Apr 28 - Tue., May 11 Technology Diploma Year 1

Statutory Holiday (no classes) Mon., May 24 Mon., May 24

Last day to submit a Grade Fri. May 22 Fri. May 22 Appeal to the Registrar's Office Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 77 of 124

Education Council – Report to the Board November 24, 2020

Education Council met on October 1st and November 4th and approved 7 new courses, 16 course revisions, 1 course deletion, 15 program revision and several academic schedules.

PROGRAM REVISIONS

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bookkeeping Certificate as recommended by Education Council and as presented.”

Bookkeeping Certificate Program revision: • Admission requirements

Rationale: Due to advances in basic digital literacy of the students applying to this certificate, the computer fundamental admission requirement is no longer necessary to predict success in the certificate and is administratively cumbersome for students and admissions employees. For students who want to refresh their computer skills OC will recommend they take the online computer fundamentals course available.

Admission requirements: Existing Proposed BUAD 111 or OADM 143 or BAC 11 and 12 or a BUAD 111 or OADM 143 or BAC 11 and 12 or a minimum grade of 73% in Accounting 12 or minimum grade of 73% in Accounting 12 or equivalent. equivalent. A minimum grade of 60% in Okanagan College's Continuing Studies Computer Fundamentals or the Okanagan College's Continuing Studies Computer Fundamentals challenge test.

Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bachelor of Business Administration – Marketing Specialty as recommended by Education Council and as presented.”

Bachelor of Business Administration – Marketing Specialty

Program revision: • Addition of courses • Program outline

Rationale: Adding a new marketing elective, BUAD 433 Applied Search Marketing to the Bachelor of Business Administration - Marketing Specialty.

Addition of courses: BUAD 433 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 78 of 124

Program outline:

Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Post – Baccalaureate Diploma in Marketing as recommended by Education Council and as presented.”

Post – Baccalaureate Diploma in Marketing

Program revision: • Addition of courses • Program outline

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 79 of 124

Rationale: Adding a new marketing elective, BUAD 433 Applied Search Marketing to the Post Baccalaureate Diploma in Marketing.

Addition of courses: BUAD 433

Program outline:

Implementation date: January 2021 Cost: N/A

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 80 of 124

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Commercial Aviation Diploma as recommended by Education Council and as presented.”

Commercial Aviation Diploma

Program revision: • Calendar description • Admission requirements • Revision of courses

Rationale: The admission requirements need to be modified to include the Transport Aviation Language Proficiency Test (ALPT) as mandated by Transport Canada. The applicant assessment and test administration will be completed by Southern Interior Flight Centre staff, as per the Transport Canada regulations. An additional program description revision includes the removal of the fee amount in the 'fees' section because the information is outdated and the preference is to list the fees in one place only, as per the right side of the web page. An additional update includes the removal of the last sentence regarding fuel costs located in the same fees section because it is no longer relevant to the program.

Calendar description: Existing: Please note, students entering the September intake must have their Private Pilot’s License. Those entering the program in January do not require their Private Pilot’s License until September. This admission requirement can be satisfied by taking the required private pilot’s training courses and labs (AVIA 104, 105, 106, 107).

The Commercial Aviation Diploma (CAD) program is for individuals who are interested in pursuing a career in commercial aviation. The program provides students with university-­level business competencies as well as Transport Canada commercial aviation licensing requirements. Graduates are qualified to be employed as pilots with charter companies, regional carriers and private corporations, and upon attaining sufficient flying hours, will also have job opportunities with major airline companies. Graduates may also find employment in other aviation-related careers.

The Commercial Aviation diploma program consists of two distinct and separate areas of study - aviation and flight training courses, and university-level academic courses. The flight training is taught at the Southern Interior Flight Centre facility located at the Kelowna International Airport and consists of Transport Canada-prescribed flight training, simulator training, aviation theory and exams. The academic portion of the program is completed at Okanagan College and consists of eight 3-credit courses taken as part of this program.

The Commercial Aviation program is made available through a co-operative partnership between Okanagan College and the Southern Interior Flight Centre (1993) Ltd. The academic portion offered by Okanagan College is subject to normal Okanagan College regulations and tuition fees. The aviation and flight training portion is offered by Southern Interior Flight Centre and is not subject to Okanagan College control and regulations, although all tuition fees for academic courses and flight training are paid to Okanagan College. Okanagan College will maintain records of the student's flight training achievements as provided by Southern Interior Flight Centre on the official Okanagan College transcript.

Fees (subject to change): Students with an approved Canadian Private Pilot's Licence can expect to pay approximately $59,000 for tuition and flight training fees. Students without an approved Canadian Private Pilot's Licence can expect to pay an additional fee. Tuition fees for the flying portion are dependent upon the number of hours required to complete the flying and training requirements. These hours will vary according to the skill level of individual students. Please note that students who book an aircraft, simulator or instructor are responsible for related charges and cancellation penalties will apply. Fuel costs will be reimbursed to students at the Kelowna fuel rate set by Southern Interior Flight Centre. Costs above this rate are the student's responsibility. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 81 of 124

Student Dress and Survival Equipment: Students will be required to wear the prescribed clothing for commercial pilots and should anticipate the costs of purchasing and maintaining their clothing. Prescribed clothing consists of: black pants, socks, dress shoes, and tie plus a white "pilot" shirt. Students should anticipate preparing and maintaining their own personal survival pack to be carried on cross-country flights.

Course Registration Requirements: Aviation courses must be taken in the prescribed order and must be taken in concurrent blocks each semester as shown in the program outline below. All semesters must be taken contiguously (with allowance for summer break). Students unable to meet this requirement must withdraw from the program.

Career Opportunities: include pilots with charter companies, regional carriers and private corporations as well as additional job opportunities with major airline companies.

Proposed: Please note, students entering the September intake must have their Private Pilot's License. Those entering the program in January do not require their Private Pilot's License until September. This admission requirement can be satisfied by taking the required private pilot's training courses and labs (AVIA 104, 105, 106, 107).

The Commercial Aviation Diploma (CAD) program is for individuals who are interested in pursuing a career in commercial aviation. The program provides students with university-level business competencies as well as Transport Canada commercial aviation licensing requirements. Graduates are qualified to be employed as pilots with charter companies, regional carriers and private corporations, and upon attaining sufficient flying hours, will also have job opportunities with major airline companies. Graduates may also find employment in other aviation-related careers.

The Commercial Aviation diploma program consists of two distinct and separate areas of study - aviation and flight training courses, and university-level academic courses. The flight training is taught at the Southern Interior Flight Centre facility located at the Kelowna International Airport and consists of Transport Canada-prescribed flight training, simulator training, aviation theory and exams. The academic portion of the program is completed at Okanagan College and consists of eight 3-credit courses taken as part of this program.

The Commercial Aviation program is made available through a co-operative partnership between Okanagan College and the Southern Interior Flight Centre (1993) Ltd. The academic portion offered by Okanagan College is subject to normal Okanagan College regulations and tuition fees. The aviation and flight training portion is offered by Southern Interior Flight Centre and is not subject to Okanagan College control and regulations, although all tuition fees for academic courses and flight training are paid to Okanagan College. Okanagan College will maintain records of the student's flight training achievements as provided by Southern Interior Flight Centre on the official Okanagan College transcript. Fees (subject to change): Students without an approved Canadian Private Pilot's Licence can expect to pay an additional fee. Tuition fees for the flying portion are dependent upon the number of hours required to complete the flying and training requirements. These hours will vary according to the skill level of individual students. Please note that students who book an aircraft, simulator or instructor are responsible for related charges and cancellation penalties will apply.

Student Dress and Survival Equipment: Students will be required to wear the prescribed clothing for commercial pilots and should anticipate the costs of purchasing and maintaining their clothing. Prescribed clothing consists of: black pants, socks, dress shoes, and tie plus a white "pilot" shirt. Students should anticipate preparing and maintaining their own personal survival pack to be carried on cross-country flights.

Course Registration Requirements: Aviation courses must be taken in the prescribed order and must be taken in concurrent blocks each semester as shown in the program outline below. All semesters must be taken contiguously (with allowance for summer break). Students unable to meet this requirement must withdraw from the program. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 82 of 124

Career Opportunities: include pilots with charter companies, regional carriers and private corporations as well as additional job opportunities with major airline companies.

Admission requirements: Existing Proposed • BC secondary school graduation (or its • BC secondary school graduation (or its equivalent) or mature student status. equivalent) or mature student status. • English 12 with minimum 60% or • English 12 with minimum 60% or alternatives. alternatives. • Students graduating from secondary school in • Students graduating from secondary school in or prior to 2012: Principles of Mathematics or prior to 2012: Principles of Mathematics 11, or an equivalent Advanced Level Adult 11, or an equivalent Advanced Level Adult Basic Education mathematics course; or a Basic Education mathematics course; or a minimum grade of 70% in Introductory minimum grade of 70% in Introductory Mathematics 11; or a minimum grade of 60% Mathematics 11; or a minimum grade of 60% in Applications of Mathematics 11. in Applications of Mathematics 11. • Students entering Grade 10 in or after 2010 • Students entering Grade 10 in or after 2010 and/or completing the new mathematics and/or completing the new mathematics curriculum: A minimum of 60% in one of curriculum: A minimum of 60% in one of Pre-calculus Grade 11, Foundations of Pre-calculus Grade 11, Foundations of Mathematics Grade 11, or Apprenticeship and Mathematics Grade 11, or Apprenticeship and Workplace Mathematics Grade 11, Workplace Workplace Mathematics Grade 11, Workplace Mathematics 11, or the equivalent Advanced Mathematics 11, or the equivalent Advanced Level Adult Basic Education mathematics Level Adult Basic Education mathematics course. course. • Category 1 Aviation Medical. • Category 1 Aviation Medical. • Letter of recommendation from the Southern • Letter of recommendation from the Southern Interior Flight Centre indicating successful Interior Flight Centre indicating successful completion of a personal interview, aptitude completion of a personal interview, aptitude test, and proof of financial ability. test, and proof of financial ability. • Proof of ability to meet Transport Canada Aviation Language Proficiency Requirements

Revision of courses: AVIA 104, AVIA 105, AVIA 112, AVIA 115, AVIA 214

Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Audio Engineering and Music Production Certificate as recommended by Education Council and as presented.”

Audio Engineering and Music Production Certificate

Program revision: • Admission requirements

Rationale: Due to advances in basic digital literacy of the students applying to this certificate, the computer fundamental admission requirement is no longer necessary to predict success in the certificate and is administratively cumbersome for students and admissions employees. For students who want to refresh their computer skills OC will recommend they take the online computer fundamentals course available.

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 83 of 124

Admission requirements: Existing Proposed Grade 12 or Advanced Level certificate or GED, or 19 Grade 12 or Advanced Level certificate or GED, or 19 years of age and out of secondary school for at least years of age and out of secondary school for at least one year as of the first day of classes. one year as of the first day of classes.

English 12 with minimum 60% or alternatives. English 12 with minimum 60% or alternatives.

Math requirement: Math requirement:

A minimum of 60% in any of: A minimum of 60% in any of:

Foundations of Mathematics and Pre-Calculus Grade Foundations of Mathematics and Pre-Calculus Grade 10 10 Applications of Mathematics 10 Applications of Mathematics 10 Principles of Mathematics 10 Principles of Mathematics 10 Adult Basic Education MATH 071 and MATH 072 Adult Basic Education MATH 071 and MATH 072 Or a minimum of 65% on the ABLE Mathematics test. Or a minimum of 65% on the ABLE Mathematics test. Test scores are only good for two (2) years. Test scores are only good for two (2) years.

Computer Fundamentals or equivalent (challenge Computer Fundamentals test or computer courses completed in school) Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions AutoCAD Certificate as recommended by Education Council and as presented.”

AutoCAD Certificate

Program revision: • Admission requirements

Rationale: Due to advances in basic digital literacy of the students applying to this certificate, the computer fundamental admission requirement is no longer necessary to predict success in the certificate and is administratively cumbersome for students and admissions employees. For students who want to refresh their computer skills OC will recommend they take the online computer fundamentals course available.

Admission requirements: Existing Proposed Computer Fundamentals or equivalent. Students will be - required to take an assessment test and pass with 60% or better if they have not taken Computer Fundamentals previously. Implementation date: January 2021 Cost: N/A

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 84 of 124

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Medical Device Reprocessing Certificate as recommended by Education Council and as presented.”

Medical Device Reprocessing Certificate

Program revision: • Admission requirements

Rationale: Due to advances in basic digital literacy of the students applying to this certificate, the computer fundamental admission requirement is no longer necessary to predict success in the certificate and is administratively cumbersome for students and admissions employees. For students who want to refresh their computer skills OC will recommend they take the online computer fundamentals course available.

Admission requirements: Existing Proposed B.C. Secondary school graduation, or equivalent, or 19 B.C. Secondary school graduation, or equivalent, or 19 years of age and out of secondary school for at least years of age and out of secondary school for at least one year as of the first day of classes. one year as of the first day of classes. English 12 with minimum 60% or alternatives. English 12 with minimum 60% or alternatives. A minimum grade of 60% in Computer Fundamentals CPR Level C no more than 12 months before or equivalent (a minimum grade of 60% in the admission Okanagan College's Continuing Studies Computer One of Occupational First Aid Level 1 or Standard Fundamentals challenge test.) First Aid no more than 12 months before admission CPR Level C no more than 12 months before Applicants must undergo a medical screening to admission determine any pre-existing medical conditions that One of Occupational First Aid Level 1 or Standard could be compromised by working in this field. First Aid no more than 12 months before admission Evidence of an Ishihara colour test that indicates no Applicants must undergo a medical screening to colour blindness. determine any pre-existing medical conditions that Up-to-date Immunization Record based on could be compromised by working in this field. vaccinations listed below (prior to starting MEDR 119 Evidence of an Ishihara colour test that indicates no - Practicum). Please provide a photocopy of your colour blindness. completed immunization record; this record will be Up-to-date Immunization Record based on kept in your student file. Applicants are advised that, if vaccinations listed below (prior to starting MEDR 119 they choose not to complete this recommended - Practicum). Please provide a photocopy of your immunization schedule, any outbreak of an infectious completed immunization record; this record will be disease can have serious implications for their practice kept in your student file. Applicants are advised that, if experience because of a requirement by the Health they choose not to complete this recommended Authority that all those not immunized remain outside immunization schedule, any outbreak of an infectious of the practice area. disease can have serious implications for their practice Tetanus and Diphtheria Toxoid (Td) - Booster doses of experience because of a requirement by the Health Td are recommended every 10 years, or as a minimum Authority that all those not immunized remain outside at least once during adult life. of the practice area. Measles Vaccine - If born between 1957 and 1970, you Tetanus and Diphtheria Toxoid (Td) - Booster doses of should have proof of two live measles vaccinations, Td are recommended every 10 years, or as a minimum documentation of physician-diagnosed measles or at least once during adult life. laboratory evidence of immunity. If you already Measles Vaccine - If born between 1957 and 1970, you received one dose of measles vaccine, a second dose of should have proof of two live measles vaccinations, vaccine is recommended and is given as a Measles documentation of physician-diagnosed measles or Mumps (MMR) vaccine. laboratory evidence of immunity. If you already Polio Vaccine - Primary immunization with inactivated received one dose of measles vaccine, a second dose of poliomyelitis vaccine (IPV) is indicated for all who vaccine is recommended and is given as a Measles have not had a primary course of poliovirus vaccine Mumps (MMR) vaccine. (OPV or IPV). If you have not been given a full Polio Vaccine - Primary immunization with inactivated primary course, you should have the series completed poliomyelitis vaccine (IPV) is indicated for all who Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 85 of 124

have not had a primary course of poliovirus vaccine with IPV regardless of the interval since the last dose. (OPV or IPV). If you have not been given a full Booster doses of IPV are not required in Canada. primary course, you should have the series completed Rubella Vaccine - If you do not have documented with IPV regardless of the interval since the last dose. immunity as described above under Measles, you Booster doses of IPV are not required in Canada. should be vaccinated with MMR, unless there are Rubella Vaccine - If you do not have documented contraindications. immunity as described above under Measles, you Hepatitis B Vaccine - Recommended because of should be vaccinated with MMR, unless there are potential exposure to blood or body fluids, as well as contraindications. increased risk of penetrating injuries. Hepatitis B Vaccine - Recommended because of Varicella Vaccine - Indicated for those who do not potential exposure to blood or body fluids, as well as have either reliable history of disease or serologic increased risk of penetrating injuries. evidence of immunity. Varicella Vaccine - Indicated for those who do not Influenza (Flu) Immunization - Annual influenza have either reliable history of disease or serologic immunization is recommended. evidence of immunity. Evidence of a negative tuberculin skin test (no more Influenza (Flu) Immunization - Annual influenza than 6 months before admission). immunization is recommended. A vaccination for Hepatitis B (completed prior to Evidence of a negative tuberculin skin test (no more starting MEDR 119 - Practicum) than 6 months before admission). A criminal record check clearance from the B.C. A vaccination for Hepatitis B (completed prior to Ministry of Public Safety and Solicitor General's starting MEDR 119 - Practicum) Criminal Records Review Office. Okanagan College's A criminal record check clearance from the B.C. admission offices will provide applicants with Ministry of Public Safety and Solicitor General's instructions and forms for applicants to submit to the Criminal Records Review Office. Okanagan College's Solicitor General's Office and a deadline for the admission offices will provide applicants with College to receive the clearance letter. Applicants instructions and forms for applicants to submit to the should only initiate their criminal record check when Solicitor General's Office and a deadline for the instructed by Admissions. Failure to submit the letter College to receive the clearance letter. Applicants by the deadline will result in a cancellation of the should only initiate their criminal record check when applicant's admission application. instructed by Admissions. Failure to submit the letter Applicants must attend an orientation session. by the deadline will result in a cancellation of the applicant's admission application. Applicants must attend an orientation session. Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Nursing Unit Assistant Certificate as recommended by Education Council and as presented.”

Nursing Unit Assistant Certificate

Program revision: • Admission requirements

Rationale: Due to advances in basic digital literacy of the students applying to this certificate, the computer fundamental admission requirement is no longer necessary to predict success in the certificate and is administratively cumbersome for students and admissions employees. For students who want to refresh their computer skills OC will recommend they take the online computer fundamentals course available.

Admission requirements: Existing Proposed B.C. secondary school graduation, or equivalent, or 19 B.C. secondary school graduation, or equivalent, or 19 years of age and out of secondary school for at least years of age and out of secondary school for at least one year as of the first day of classes. one year as of the first day of classes. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 86 of 124

English 12 with minimum 60% or alternatives. English 12 with minimum 60% or alternatives.

A minimum grade of 60% in Okanagan College's Applicants must provide evidence of a negative Continuing Studies' Computer Fundamentals or the tuberculin test, taken no more than six months before Okanagan College's Continuing Studies' Computer the date of application (or evidence of an appropriate Fundamentals challenge test follow-up if the test was positi Applicants must provide evidence of a negative tuberculin test, taken no more than six months before A criminal record check clearance from the B.C. the date of application (or evidence of an appropriate Ministry of Public Safety and Solicitor General's follow-up if the test was positi Criminal Records Review Office. Okanagan College's admission offices will provide applicants with A criminal record check clearance from the B.C. instructions and forms for applicants to submit to the Ministry of Public Safety and Solicitor General's Solicitor General's Office and a deadline for the Criminal Records Review Office. Okanagan College's College to receive the clearance letter. Applicants admission offices will provide applicants with should only initiate their criminal record check when instructions and forms for applicants to submit to the instructed by Admissions. Failure to provide a Solicitor General's Office and a deadline for the clearance letter by the deadline will result in a College to receive the clearance letter. Applicants cancellation of the applicant's admission application. should only initiate their criminal record check when instructed by Admissions. Failure to provide a clearance letter by the deadline will result in a cancellation of the applicant's admission application. Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Occupational Health and Safety Certificate as recommended by Education Council and as presented.”

Occupational Health and Safety Certificate

Program revision: • Admission requirements

Rationale: Due to advances in basic digital literacy of the students applying to this certificate, the computer fundamental admission requirement is no longer necessary to predict success in the certificate and is administratively cumbersome for students and admissions employees. For students who want to refresh their computer skills OC will recommend they take the online computer fundamentals course available.

Admission requirements: Existing Proposed B.C. secondary school graduation, or equivalent, or 19 B.C. secondary school graduation, or equivalent, or 19 years of age and out of secondary school for at least years of age and out of secondary school for at least one year as of the first day of classes. one year as of the first day of classes. English 12 with minimum 60% or alternatives. English 12 with minimum 60% or alternatives. A minimum of 60% in any of: A minimum of 60% in any of:

Foundations of Mathematics and Pre-calculus Grade 10 Foundations of Mathematics and Pre-calculus Grade Applications of Mathematics 10 10 Principles of Mathematics 10 Applications of Mathematics 10 Adult Basic Education MATH 071 and MATH 072 Principles of Mathematics 10 Or a minimum of 65% on the ABLE Mathematics Adult Basic Education MATH 071 and MATH 072 test.Test scores are only good for two (2) years. Or a minimum of 65% on the ABLE Mathematics test. Test scores are only good for two (2) years. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 87 of 124

A minimum grade of 60% in Okanagan College Continuing Studies Computer Fundamentals or the Okanagan College Continuing Studies Computer Fundamentals challenge exam Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Dental Office Administrative Assistant Certificate as recommended by Education Council and as presented.”

Dental Office Administrative Assistant Certificate

Program revision: • Admission requirements

Rationale: Due to advances in basic digital literacy of the students applying to this certificate, the typing speed requirement and the computer fundamental admission requirement are no longer necessary to predict success in the certificate and are administratively cumbersome for students and admissions employees. For students who want to refresh their computer skills OC will recommend they take the computer fundamentals or in-class keyboarding courses available. CPR is not a requirement for this program and costly and cumbersome for the students. Furthermore, it is no longer a requirement for employment in this industry.

Admission requirements: Existing Proposed BC Secondary school graduation or equivalent, or 19 BC Secondary school graduation or equivalent, or 19 years of age and out of secondary school for at least one years of age and out of secondary school for at least year as of the first day of classes. one year as of the first day of classes. Minimum typing speed of 35 net words per minute. 60% in Computer Fundamentals or equivalent (students may take a challenge test to access their fundamental skills). Documented proof of successful completion of a Cardiopulmonary Resuscitation (CPR) Level C certification Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bachelor of Business Administration – Accounting Specialty as recommended by Education Council and as presented.”

Bachelor of Business Administration – Accounting Specialty

Program revision: • Addition of courses • Program outline

Rationale: CPA Canada has introduced new Data Analytics and Information System competencies in its competency map. These program changes will allow the introduction of a new course to ensure we continue to Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 88 of 124

provide students with a full suite of articulated courses that will allow them to enter the CPA professional education program. Accounting graduates are expected to have the skills necessary to manage and interpret data in specific accounting activities. The course provides an introduction of Data Analytics as it relates to taxation, financial accounting, managerial accounting and auditing.

Addition of courses: BUAD 352

Outline: Existing Proposed While satisfying all the requirements outlined above While satisfying all the requirements outlined above for the Bachelor of Business Administration degree, for the Bachelor of Business Administration degree, students must include the following courses in their students must include the following courses in their Business elective choices to specialize in Accounting. Business elective choices to specialize in Accounting. Required courses: Required courses: BUAD 121 Financial Accounting II BUAD 121 Financial Accounting II BUAD 208 Canadian Income Tax I BUAD 208 Canadian Income Tax I BUAD 263 Intermediate Accounting I BUAD 263 Intermediate Accounting I BUAD 273 Intermediate Accounting II BUAD 273 Intermediate Accounting II Plus four of: Plus four of: BUAD 359 Accounting - Contemporary Perspectives BUAD 352 Data Analytics in Accounting and Issues in Accounting BUAD 359 Accounting - Contemporary Perspectives BUAD 365 Cost Accounting and Issues in Accounting BUAD 367 Fraud Examination BUAD 365 Cost Accounting BUAD 368 Selected Topics: Advanced Accounting BUAD 367 Fraud Examination BUAD 469 Selected Topics: Advanced Accounting BUAD 368 Selected Topics: Advanced Accounting BUAD 369 Canadian Income Tax II BUAD 469 Selected Topics: Advanced Accounting BUAD 363 Audit Planning BUAD 369 Canadian Income Tax II BUAD 462 Advanced Financial Accounting BUAD 363 Audit Planning BUAD 466 Advanced Managerial Accounting BUAD 462 Advanced Financial Accounting BUAD 463 Internal Control & Auditing BUAD 466 Advanced Managerial Accounting BUAD 463 Internal Control & Auditing Implementation date: September 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Post Baccalaureate Diploma in Accounting as recommended by Education Council and as presented.”

Post Baccalaureate Diploma in Accounting

Program revision: • Calendar description • Graduation requirements • Addition of courses • Revision of courses • Program outline

Rationale: CPA Canada has introduced new Data Analytics and Information System competencies in its competency map. These program changes will allow the introduction of a new course to ensure we continue to provide students with a full suite of articulated courses that will allow them to enter the CPA professional education program. Accounting graduates are expected to have the skills necessary to manage and interpret data in specific accounting activities. The course provides an introduction of Data Analytics as it relates to taxation, financial accounting, managerial accounting and auditing.

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 89 of 124

Calendar description: Existing: Program Highlights This two-year program focuses on foundational accounting classes required to enter into the CPA Professional Education program. Courses give you that extra edge of accounting expertise to complement your previous business experience. You can expect classes to include elements of processing data, reporting, analysis, business law as well as management. Program Details This two-year diploma program focuses upon the courses needed as prerequisites to enter into the CPA Professional Education Program. The program contains the 19 courses required as prerequisites to the CPA Professional Education program and 1 elective.

Proposed: Program Highlights This two-year program focuses on foundational accounting classes required to enter into the CPA Professional Education program. Courses give you that extra edge of accounting expertise to complement your previous business experience. You can expect classes to include elements of processing data, reporting, analysis, business law as well as management. Program Details This two-year diploma program focuses upon the courses needed as prerequisites to enter into the CPA Professional Education Program. The program contains the 20 courses required as prerequisites to the CPA Professional Education program.

Graduation requirements: Existing Proposed Successful completion of the prescribed and elective Successful completion of the prescribed courses as courses as listed in the program outline with a listed in the program outline with a minimum minimum graduating grade average of 60%. graduating grade average of 60%.

Addition of courses: BUAD 352

Revision of courses: BUAD 296

Outline: Existing Proposed This two-year diploma program focuses upon the This two-year diploma program focuses upon the courses needed as prerequisites to enter into the CPA courses needed as prerequisites to enter into the CPA Professional Education Program. The program contains Professional Education Program. The program contains the 19 courses required as prerequisites to the CPA the 20 courses required as prerequisites to the CPA Professional Education program and 1 elective. Professional Education program.

Program Outline Program Outline Summer Session I and II Summer Session I and II BUAD 111 Financial Accounting I BUAD 111 Financial Accounting I BUAD 121 Financial Accounting II BUAD 121 Financial Accounting II Semester I Semester I BUAD 113 Canadian Business BUAD 113 Canadian Business BUAD 195 Financial Management BUAD 195 Financial Management BUAD 208 Canadian Income Tax I BUAD 208 Canadian Income Tax I BUAD 209 Business Law BUAD 209 Business Law BUAD 263 Intermediate Accounting I BUAD 263 Intermediate Accounting I Semester II Semester II BUAD 273 Intermediate Accounting II BUAD 273 Intermediate Accounting II BUAD 283 Management Information Systems BUAD 283 Management Information Systems BUAD 296 Long-term Capital Management BUAD 296 Long-term Capital Management BUAD 264 Management Accounting BUAD 264 Management Accounting Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 90 of 124

BUAD 369 Canadian Income Tax II BUAD 369 Canadian Income Tax II Semester III Semester III BUAD 462 Advanced Financial Accounting BUAD 462 Advanced Financial Accounting or BUAD 362 or BUAD 362 BUAD 363 Audit Planning BUAD 363 Audit Planning STAT 124 Business Statistics STAT 124 Business Statistics BUAD elective* BUAD 340 Strategic Management I Semester IV Semester IV BUAD 340 Strategic Management I BUAD 352 Data Analytics in Accounting BUAD 365 Cost Accounting BUAD 365 Cost Accounting BUAD 466 Advanced Managerial Accounting BUAD 466 Advanced Managerial Accounting or BUAD 366 or BUAD 366 BUAD 463 Internal Control & Auditing BUAD 463 Internal Control & Auditing * Any Business elective or MATH 114 Implementation date: September 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Culinary Management Diploma as recommended by Education Council and as presented.”

Culinary Management Diploma

Program revision: • Calendar description • Addition of courses • Removal of courses • Program outline

Rationale: The Continuing Studies (CS) Courses WINE 21 Introduction to Grapes and Wine and Other Fermented Beverages, and the WINE 31 Understanding Food and Wine Pairings courses have undergone recent revisions. These changes provided an opportunity to review the program outline for the Culinary Management diploma. The course TOUR 115 Intro to Tourism replaces WINE 21 and, a Business Administration elective replaces WINE 31. Two minor changes in the program outline include replacing BUAD 215 Restaurant Management with TOUR 215 Restaurant Management and BUAD 230 Wine and Culinary Tourism TOUR 230 Wine and Culinary Tourism. We are also providing a list of recommended electives for the two required electives in the program outline. Note: WINE 31 is no longer offered. We will provide a blanket waiver for existing students to substitute it with a Business Administration or Tourism elective.

Calendar description: Existing: The Culinary Management Diploma examines the developing Okanagan region trend toward the combination of wineries and restaurants. Unique features of the program include the analysis of food and wine pairing and the combination of food, wine and business training that reflects regional industry training demands.

The total length of the program is two years, beginning with the Culinary Arts Certificate, which includes a ten week co-op, followed by two semesters of Business Administration and Wine courses. Students graduating with this diploma will receive technical training credits towards their cook apprenticeship, hours credited towards their apprenticeship and academic credit for the Business Administration courses completed.

An apprenticeship technical training credit for Professional Cook Level 1 and Level 2 and 600 work-based hours for Level 1 and 240 work-based hours for Level 2 will be granted by the Industry Training Authority Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 91 of 124

(ITA) upon successful completion of this program. Students will also receive credit for FOODSAFE Level 1 and WHMIS 2015 (Workplace Hazardous Material Information System). Apprenticeship practical Training credit may also be granted as a result of prior practical experience.

The students must provide proof of completion of an additional 400 work-based hours* and successfully complete all program components prior to advancing to the Level 2 components of the program. The ITA required 400 hours may be obtained with the paid work-based Co-op depending on the successful completion of the PC1 component. Upon successful completion of the Level 1 and Level 2 requirements students are eligible to challenge the respective Provincial Cook Certificate of Qualification examinations. Students wishing to pursue the Professional Cook Red Seal endorsement must provide proof of a total of 5,000 work-based hours and complete Level 3 technical training.

*Work-based hours must be under the direct supervision of qualified Tradespersons (Red Seal or equivalent).

Proposed: Program Highlights A unique blend of Culinary Arts training and Business Administration studies to advance a future career in management.

Program Description The Culinary Management Diploma examines the developing Okanagan region trend toward the combination of wineries and restaurants deeply rooted in local agricultural history. The culinary tourism focus includes wine, food, and culture locally and globally and the foundational business skills and knowledge to succeed in the tourism and hospitality industry.

The total length of the program is two years, beginning with the Culinary Arts program, which includes a ten-week co-op, followed by two semesters of Business Administration and Tourism academic courses. Students graduating with this diploma will receive technical training credits and hours credited towards their cook apprenticeship plus academic credit for the Business Administration and Tourism courses completed.

An apprenticeship technical training credit for Professional Cook Level 1 and Level 2 and 600 work-based hours for Level 1 and 240 work-based hours for Level 2 will be granted by the Industry Training Authority (ITA) upon successful completion of this program. Students will also receive credit for FOODSAFE Level 1 and WHMIS (Workplace Hazardous Material Information System). Prior practical experience may also qualify for an apprenticeship practical training credit.

The students must provide proof of completion of an additional 400 work-based hours* and complete all program components before advancing to the Level 2 components of the program. The ITA required 400 hours may be obtained with the paid work-based Co-op (week 31 start), depending on the successful completion of the PC1 component. Upon successful completion of the Level 1 and Level 2 requirements, students are eligible to challenge the respective Provincial Cook Certificate of Qualification examinations. Students wishing to pursue the Professional Cook Red Seal endorsement must provide proof of a total of 5,000 work-based hours and complete Level 3 technical training.

*Work-based hours must be under the direct supervision of qualified Tradespersons (Red Seal or equivalent).

Addition of courses: TOUR 105, TOUR 215, TOUR 230

Removal of courses: WINE 21 and WINE 31

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Outline: Culinary Management Diploma Existing: Proposed Schedule: Year 1 Year 1 Professional Cook 1 - 30 weeks Professional Cook 1 - 30 weeks CA 101 Lab Kitchen CA 101 Lab Kitchen CA 102 Cold Kitchen CA 102 Cold Kitchen CA 103 Hot Kitchen CA 103 Hot Kitchen CA 104 Bakery CA 104 Bakery CA 105 Restaurant CA 105 Restaurant Co-op - 10 weeks Co-op - 10 weeks CA 250 Culinary Arts Co-op CA 250 Culinary Arts Co-op Professional Cook 2 - 10 weeks Professional Cook 2 - 10 weeks CA 201 PC2 Lab CA 201 PC2 Lab CA 205 Restaurant CA 205 Restaurant Year 2 Year 2 Academic Courses Academic courses Winter Semester BUAD 111 Financial Accounting I BUAD 111 Financial Accounting I BUAD 123 Management Principles BUAD 123 Management Principles BUAD 215 Restaurant Management TOUR 105 Intro to Tourism BUAD 209 Business Law TOUR 230 Wine and Culinary Tourism WINE 21 Introduction to Grapes and Wines One Business Administration or Tourism Elective BUAD 195 Financial Management Fall Semester BUAD 230 Wine and Culinary Tourism BUAD 195 Financial Management BUAD 269 Human Resources Management BUAD 269 Human Resources Management Business Administration Elective TOUR 215 Restaurant Management WINE 31 Understanding Food & Wine Pairing BUAD 209 Business Law One Business or Tourism Administration Elective

The two Business Administration or Tourism electives are recommended from the following: BUAD 116 Marketing or TOUR 130 Tourism Marketing BUAD 176 Professional Sales BUAD 200 Digital Marketing BUAD 220 or TOUR 220 Hotel Management TOUR 235 Rural and Agritourism Development TOUR 240 Service Design for Tourism BUAD 251 Personal Financial Planning BUAD 297 Retailing Implementation date: September 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Tourism Management Diploma as recommended by Education Council and as presented.”

Tourism Management Diploma

Program revision: • Calendar description • Admission requirements • Addition of courses • Revision of courses • Program outline

Rationale: The Tourism Management Diploma program revisions build upon the current program by offering additional tourism courses to reflect core tourism knowledge, supported by key business concepts. It Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 93 of 124

creates a stand-alone two-year diploma with no direct option of laddering to the BBA. It allows students to focus their learning on tourism related content. These changes will also strengthen the Tourism Option of our BBA by adding the additional Tourism electives. The proposed changes are a direct result of consultation with students, the Revelstoke community, tourism operators, and OC Faculty.

Calendar description:

Existing: Program Highlights The Tourism Management Diploma at Okanagan College's Revelstoke Centre is designed to give students real-world knowledge, skills and opportunities to advance careers in the mountain tourism sector. Upon graduation, students will be ideally suited for supervisory or front-line management positions in tourism. • Build a strong foundation in core tourism and business management functions. • Network and build connections within the mountain resort sector. • Gain practical knowledge through a six-credit faculty supervised tourism sector study course. • Advance your career in the tourism industry through a paid winter co-op work term. • Work and learn in a diverse and dynamic four-season tourism environment.

Program Details The Tourism Management Diploma provides students with the opportunity to embark on a career in the tourism sector. The program includes courses which cover core tourism and business management functions as well as providing opportunities for students to network and build connections within the sector. An integral part of the program is a six credit faculty supervised tourism sector study course which will allow students to engage in experiential learning in the sector. Students will also complete a tourism co-op work term as part of the program. Students will have the opportunity to pursue a number of elective courses in wine and culinary tourism, hotel, restaurant, human resources, and conventions management. Upon graduation, students will be ideally suited for supervisory or front-line management positions in tourism.

Proposed: Program Highlights The Tourism Management Diploma is offered on two campuses and is designed to provide students with a real-world learning experience. Students can network and learn in one of Canada's foremost mountain resort destinations by choosing the diploma in Revelstoke. Another option is to take the diploma on our Kelowna Campus with a focus on wine, agri-tourism and urban resort, hospitality management. Either program will prepare graduates for supervisory or front-line management positions in tourism, along with the ability to: · Build a strong foundation in core tourism and business management functions · Examine the role and influence of tourism within the economy and communities · Explore operational and strategic challenges required to succeed within the tourism sector · Network and build connections within the tourism sector. Program Details The world of tourism requires talented and passionate individuals with a broad understanding of the complex, interdisciplinary nature of the industry and its ability to thrive within communities and the global marketplace. The Tourism Management Diploma provides students with an overview of the tourism industry, along with management skills for this diverse and integrated industry. The program includes courses that address tourism and business management functions as well as providing opportunities to network and build connections within the sector. An integral part of the program is a co-op, as well as a faculty-supervised tourism sector study course, which will allow students to engage in experiential learning within the tourism community. Core themes include tourism and hospitality operations, sustainability, service management, marketing, and industry diversity. Upon graduation, students are well-suited for supervisory or front-line management positions in tourism and hospitality.

Admission requirements: Existing Proposed Regular Applicants Regular Applicants · B.C. secondary school graduation or equivalent. · B.C. secondary school graduation or equivalent. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 94 of 124

· Students graduating from secondary school in or prior · Students graduating from secondary school in or prior to 2012: Principles of Mathematics 11, or an equivalent to 2012: Principles of Mathematics 11, or an equivalent Advanced Level Adult Basic Education mathematics Advanced Level Adult Basic Education mathematics course; or a minimum grade of 70% in Introductory course; or a minimum grade of 70% in Introductory Mathematics 11; or a minimum grade of 60% in Mathematics 11; or a minimum grade of 60% in Applications of Mathematics 11. Applications of Mathematics 11. Students entering Grade 10 in or after 2010 and/or Students entering Grade 10 in or after 2010 and/or completing the new mathematics curriculum: A completing the new mathematics curriculum: A minimum of 60% in one of Pre-calculus Grade 11, minimum of 60% in one of Pre-calculus Grade 11, Foundations of Mathematics Grade 11, or Foundations of Mathematics Grade 11, or Apprenticeship and Workplace Mathematics Grade 11, Apprenticeship and Workplace Mathematics Grade 11, Workplace Mathematics 11, or the equivalent Workplace Mathematics 11, or the equivalent Advanced Level Adult Basic Education mathematics Advanced Level Adult Basic Education mathematics course. course. · English 12 with minimum 60% or alternatives. · English 12 with minimum 60% or alternatives. Senior secondary students who enter the Tourism Senior secondary students who enter the Tourism Management Diploma program with a minimum grade Management Diploma program with a minimum grade of 73% in Accounting 12 may receive credit for BUAD of 73% in Accounting 12 may receive credit for TOUR 111. 115. Senior secondary students who enter the Tourism Senior secondary students who enter the Tourism Management Diploma program and who have Management Diploma program and who have completed and passed both Entrepreneurship 11 and completed and passed both Entrepreneurship 11 and Marketing 11 may receive credit for BUAD 116 (or Marketing 11 may receive credit for BUAD 116 (or TOUR 130 as courses are crosslisted). TOUR 130 as courses are equivalent). Mature Applicants Mature Applicants Mature applicants are at least 19 years of age and have Mature applicants are at least 19 years of age and have been out of full-time senior secondary study for at least been out of full-time senior secondary study for at least one year. Senior secondary graduation will be waived one year. Senior secondary graduation will be waived for mature applicants. Mature applicants without for mature applicants. Mature applicants without English 12 can write the LPI and must receive a English 12 can write the LPI and must receive a minimum score of level 4. Mature applicants without minimum score of level 4. Mature applicants without Mathematics 11 can take the mathematics diagnostic Mathematics 11 can take the mathematics diagnostic test, administered by Okanagan College. A minimum test, administered by Okanagan College. A minimum score of 16/25 is required. score of 16/25 is required. Qualifying Status Qualifying Status Applicants who ultimately fail to satisfy the specific Applicants who ultimately fail to satisfy the specific English and/or math entrance requirements may be English and/or math entrance requirements may be granted admission to and be allowed to remain enrolled granted admission to and be allowed to remain enrolled in the Tourism Management Diploma program as in the Tourism Management Diploma program as qualifying students subject to the availability of space qualifying students subject to the availability of space after the admission and registration of qualified after the admission and registration of qualified applicants. Qualifying students may concurrently applicants. Qualifying students may concurrently register in a maximum of three first-year business or register in a maximum of three first-year business or tourism courses, any three for which they satisfy the tourism courses, any three for which they satisfy the prerequisites. Qualifying first-year tourism prerequisites. Qualifying first-year tourism management students will not be considered to be management students will not be considered to be continuing students and will, therefore, be allowed to continuing students and will, therefore, be allowed to continue in the program after the qualifying year only continue in the program after the qualifying year only if all outstanding course entrance requirements have if all outstanding course entrance requirements have been successfully completed. been successfully completed.

Addition of courses: TOUR 115, TOUR 225, TOUR 245, TOUR 235 and TOUR 250

Revision of courses: BUAD 215, TOUR 215, BUAD 220, TOUR 220, TOUR 200, BUAD 200

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 95 of 124

Program outline: Tourism Mgmt Diploma Existng Program Profile Proposed Program Profile Required Courses: Credits Required Courses: TOUR 105 Introduction to Tourism 3 TOUR 105 Introduction to Tourism TOUR 130 Tourism Marketing 3 TOUR 115 Accounting for Tourism TOUR 200 Tourism Sector Study 6 TOUR 130 Tourism Marketing TOUR 209 Tourism Law 3 TOUR 200 Tourism Sector Study TOUR 240 Service Design for Tourism 3 TOUR 209 Tourism Law BUAD 111 Financial Accounting I 3 TOUR 215 Restaurant Management BUAD 123 Management Principles 3 TOUR 220 Hotel Management BUAD 128 Computer Applications I 3 TOUR 225 Emerging Trends in Destination Management BUAD 176 Professional Sales 3 TOUR 240 Service Design for Tourism BUAD 195 Financial Management 3 TOUR 245 Tourism SME BUAD 200 Digital Marketing 3 BUAD 123 Management Principles BUAD 264 Management Accounting 3 BUAD 128 Computer Applications I BUAD 293 Entrepreneurship 3 BUAD 176 Professional Sales CMNS 112 Professional Writing I 3 BUAD 200 Digital Marketing MATH 114 Business Mathematics 3 BUAD 262 Organizational Behaviour Electives 12 BUAD 269 Human Resources Management 60 CMNS 112 Professional Writing I Electives Plus 4 of: Plus 2 of: TOUR 215 Restaurant Management TOUR 230 Wine and Culinary Tourism TOUR 220 Hotel Management TOUR 235 Rural and Agritourism Development TOUR 230 Wine and Culinary Tourism TOUR 250 Eco & Adventure Tourism BUAD 262 Organizational Behaviour TOUR 299 Conventions Management BUAD 269 Human Resources Management VITT 125 Intro. to Viticulture and Wine TOUR 299 Conventions Management BUAD 227 Selected Topics: Tourism and Hospitality BUAD 227 Selected Topics: Tourism and Hospitality

Removed Courses Include: Grey/Yellow Highlights: BUAD 111, BUAD 195, BUAD 264, Course changed from an elective to required BUAD 293 and MATH 114 New Course

Implementation date: January 2021 Cost: N/A

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the program revisions Bachelor of Business Administration – Tourism and Hospitality Management Specialty as recommended by Education Council and as presented.”

Bachelor of Business Administration – Tourism and Hospitality Management Specialty

Program revision: • Deletion of courses • Program outline

Rationale: This revision is related to the deletion of BUAD 392. The course has not been offered since 2013 and a new second-year Tourism (TOUR) course with similar content is being proposed.

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Deletion of courses: BUAD 392

Outline: BBA - Tourism and Hospitality Management Speciality Current: Proposed: While satisfying all the requirements outlined above for While satisfying all the requirements outlined above for the the Bachelor of Business Administration degree, Bachelor of Business Administration degree, students must students must include the following courses in their include the following courses in their Business elective Business elective choices to specialize in Tourism and choices to specialize in Tourism and Hospitality Hospitality Management: Management: BUAD 115 Introduction to Tourism BUAD 115 Introduction to Tourism

or TOUR 105 Introduction to Tourism or TOUR 105 Introduction to Tourism

or BUAD 206 or BUAD 206 BUAD 215 Restaurant Management BUAD 215 Restaurant Management BUAD 220 Hotel Management BUAD 220 Hotel Management BUAD 230 Wine and Culinary Tourism BUAD 230 Wine and Culinary Tourism Plus four of: Plus four of: BUAD 308 Multicultural Management BUAD 308 Multicultural Management BUAD 332 Selected Topics: Tourism and Hospitality BUAD 332 Selected Topics: Tourism and Hospitality BUAD 432 Selected Topics: Tourism and Hospitality BUAD 432 Selected Topics: Tourism and Hospitality BUAD 351 Tourism Planning and Development BUAD 351 Tourism Planning and Development BUAD 358 Global Trends in Tourism and Hospitality BUAD 358 Global Trends in Tourism and Hospitality BUAD 449 Sustainable Tourism and Stewardship BUAD 449 Sustainable Tourism and Stewardship Consider the following courses when selecting Consider the following courses when selecting additional electives: additional electives: BUAD 309 Social Entrepreneurship BUAD 309 Social Entrepreneurship BUAD 335 Electronic Commerce BUAD 335 Electronic Commerce BUAD 392 Adventure & Eco Tourism BUAD 392 Adventure & Eco Tourism BUAD 334 Events Planning BUAD 334 Events Planning BUAD 336 Services Design BUAD 336 Services Design BUAD 345 Consumer Behaviour BUAD 345 Consumer Behaviour BUAD 370 Leadership BUAD 370 Leadership BUAD 390 Properties Management BUAD 390 Properties Management BUAD 470 Customer Relationship Management BUAD 470 Customer Relationship Management

Implementation date: January 2021 Cost: N/A

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 97 of 124

Schedules

Recommended Motion: “BE IT RESOLVED THAT the Okanagan College Board of Governors approves the Adult Special Education, Certified Dental Assistant, English Language, Human Service Work Diploma, Pharmacy Technician Certificate, Therapist Assistant Diploma, and Early Childhood Education Diploma schedules as recommended by Education Council and as presented.”

Adult Special Education

Fall 2021 Semester One: September 7, 2021 to January 21, 2022

2021 September 6 Labour Day (no classes) September 7 Classes start (Orientation) October 11 Thanksgiving Day (no classes) November 11 Remembrance Day (no classes) December 16 Last day of classes before Christmas break December 24 College closes at 3 p.m. December 25 – January 3 Christmas closure (no classes) – Okanagan College closed to the public 2022 January 1 New Year’s Day January 5 Classes resume January 21 Classes end Semester One January 24, 25 Semester break (no classes)

Winter 2022 Semester Two: January 26, 2022 to June 16, 2022

2022 January 26 Classes start February 21 Family Day (no classes) February 22 Study break (no classes) March 14 – 18 Study break (no classes) April 15 – April 18 Easter (no classes) May 23 Victoria Day (no classes) May 24 Study break (no classes) June 16 Classes end Semester Two

Certified Dental Assistant

Kelowna

2021 August 30 Classes start for Semester I September 6 Labour Day (no classes) October 11 Thanksgiving Day (no classes) November 11 Remembrance Day (no classes) December 17 Semester I ends December 24 College closes at 3 p.m. December 25 – January 3 Christmas closure (no classes) – Okanagan College closed to the public Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 98 of 124

2022 January 1 New Year’s Day (no classes) January 5 Semester II starts February 21 Family Day (no classes) April 8 Semester II ends April 11 Classes start for Semester III April 15 – 18 Easter (no classes) May 23 Victoria Day (no classes) June 24 Classes end for Semester III

English Language Schedule 2021-22

Fall 2021 September 1 The English Language program begins with scheduled English Language Assessment (OCELA) for new students September 6 Labour Day (no classes) September 7 College-wide orientation September 8 Classes begin for new and returning students* September 24 Last day to register for a Fall semester course Last day to receive a refund of tuition fees for course drop Last day to drop a course without a withdrawal being recorded on the student’s record Last day to change course registration status from audit to credit October 11 Thanksgiving Day (no classes) October 29 Last day to withdraw from a course without academic penalty Last day to change registration status from credit to audit November 11 Remembrance Day November 12 No classes December 14 Classes end December 15 – 21 Final exam period December 24 College closes at 3:00 December 25 – January 2 Christmas closure (no classes) – Okanagan College will be closed to the public

Winter 2022 January 4 The English Language program begins with scheduled English Language Assessment (OCELA) for new students January 6 Program orientation for all new students January 7 Classes begin for new and returning students January 28 Last day to register for a Winter semester course Last day to receive a refund of tuition fees for course drop Last day to drop a course without a withdrawal being recorded on the student’s record Last day to change course registration status from audit to credit February 21 Family Day (no classes) February 22 - 25 Study Break (no classes) March 4 Last day to withdraw from a course without academic penalty Last day to change registration status from credit to audit April 15 - 18 Easter (no classes) April 20 Classes end April 25 - 27 Final exam period

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 99 of 124

Summer Session I 2022 April 29 The English Language program begins with scheduled English Language Assessment (OCELA) for new students May 3 Program orientation for all new students May 4 Classes begin for new and returning students May 13 Last day to receive a refund of tuition fees for course drop Last day to register for a Session I course Last day to drop a course without a withdrawal being recorded on the student’s record Last day to change course registration status from audit to credit May 23 Victoria Day (no classes) June 3 Last day to withdraw from a course without academic penalty Last day to change registration status from credit to audit June 22 Classes end June 23-24 Final exam period

Summer Session II 2022 June 29 The English Language program begins with scheduled English Language Assessment (OCELA) for new students July 1 Canada Day (no classes) July 4 Program orientation for all new students July 5 Classes begin for new and returning students July 14 Last day to receive a refund of tuition fees for course drop Last day to register for a Session II course Last day to drop a course without a withdrawal being recorded on the student’s record Last day to change course registration status from audit to credit July 29 Last day to withdraw from a course without academic penalty Last day to change registration status from credit to audit August 1 BC Day (no classes) August 24 Classes end August 25, 26 Final exam period

Human Service Work Diploma

Kelowna and Vernon (Salmon Arm Second Year)

2021 September 6 Labour Day (no classes) September 7 Classes start for Semester I (incl. Kelowna program orientation and Vernon campus orientation) September 8 Classes start for Semester III October 11 Thanksgiving Day (no classes) November 11 Remembrance Day (no classes) November 12 No classes December 6 Classes end December 8 - 18 Final exam period December 24 College closes at 3 p.m. December 25 – January 3 Christmas closure (no classes) – Okanagan College closed to the public

2021 January 1 New Year’s Day (no classes) January 5 Classes start for Semester II January 5 Classes start for Semester IV February 21 Family Day (no classes) April 8 Classes end Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 100 of 124

April 12 – 26 Final exam period April 15– 18 Easter (no classes or exams) April 19 Start of Practicum Period (Note: host agencies generally accommodate students’ exam schedules) June 17 End of Practicum Period

Pharmacy Technician Certificate

Kelowna

2021 January 4 Classes start February 15 Family Day (no classes) April 2 – 5 Easter (no classes) May 24 Victoria Day (no classes) July 1 Canada Day (no classes) July 5 Classes end

July 6 Earliest start date for Hospital and Community practica December 23 Last day to complete Hospital and Community practica

Therapist Assistant Diploma

Kelowna

2021 September 6 Labour Day (no classes) September 7 Classes start October 11 Thanksgiving Day (no classes) November 11 Remembrance Day (no classes) November 12 No classes December 6 Classes end December 8 - 18 Final exam period December 24 College closes at 3 p.m. December 25 – January 3 Christmas closure (no classes) – Okanagan College closed to the public

2022 January 1 New Year’s Day (no classes) January 5 Classes start February 21 Family Day (no classes) February 22 – 25 Mid-semester study break April 8 Classes end Fall 2020 Intake April 11 Start of Fall 2020 Intake Preceptorship April 13 Classes end Fall 2021 Intake April 15 – 18 Easter (no classes or exams) April 19 – 24 Final exam period April 25 Start of Fall 2021 Intake Practicum June 17 End of Fall 2020 Intake Preceptorship June 17 End of Fall 2021 Intake Practicum

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 101 of 124

Early Childhood Education Diploma

Kelowna

2021 August 30 Classes start for Semester I and Semester III September 6 Labour Day (no classes) October 11 Thanksgiving Day (no classes) November 11 Remembrance Day (no classes) December 17 Classes end for Semester I and Semester III December 24 College closes at 3 p.m. December 25 – January 3 Christmas closure (no classes) – Okanagan College closed to the public

2022 January 1 New Year’s Day (no classes) January 4 Classes start for Semester II and Semester IV February 21 Family Day (no classes) April 15 – 18 Easter (no classes) May 6 Classes end for Semester II May 11 Classes end for Semester IV May 12 Infant/Toddler Practicum begins June 17 Infant/Toddler Practicum ends Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 102 of 124

Submission of Information from Senior Staff to the Board of Governors

REPORT TITLE Fall 2020 Stable Enrolment report DATE November 19, 2020 BACKGROUND INFORMATION For example:  Purpose  History  Other relevant information This report provides a synopsis of September 2020 enrolment numbers as of the stable enrolment date, which is a partial picture of the overall enrolment of students at Okanagan College. It includes all programs where classes begin in early September, but does not include enrolments for programs with where classes begin prior to or following the beginning of September. Continuing Studies and Corporate Training Certificate enrolments are included and the counts include both international and domestic students.

Fall 2020 presents a unique reporting challenge due to COVID-19 and the introduction of an Online campus for course delivery. Therefore, this report has been designed differently from the previous years. As listed below and further explained in the Background section, two different methods of counting students used in this report are: 1) Headcount: counts individual students in a program, regardless of the number of courses the student is taking. It does not differentiate between full time and part time students; each is counted as one headcount. 2) Course Registrations: counts the number of courses a student is registered in.

ACTION REQUIRED For example:  For consultation  For information  For approval (including resolution; see language below) For information

STRATEGIC PLAN 1ALIGNMENT With which Key Directions is this topic aligned? (please choose all those that are applicable) Key Directions: ☐ Support learner readiness and success ☐ Excelling in teaching, programming, and applied research ☐ Working with, and learning from, the Indigenous community ☐ Serving and engaging the community ☒ Focusing on organizational sustainability ☐ N/A - Not a Strategic Plan initiative

1 Strategic Plan can be found at: www.Okanagan.bc.ca/toward2020 Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 103 of 124

COMMENTS FROM THE PRESIDENT

REPORT PREPARED AND SUPPORTED BY (include name and title) The Department of Institutional Research

This document is intended to be a cover sheet only (e.g. one page) If supporting documents are required, please attach them.

Material is to be submitted to the relevant Vice President for review and submission to the President

Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 104 of 124

Background

Every fall and winter the Registrar’s Office produces a series of enrolment reports leading up to and including the stable enrolment date. The stable enrolment date is the last day that students may add classes, or drop classes without penalty (students will receive a tuition refund and the course will not be shown on the transcript). After this date, the class numbers should be fairly stable, although students may drop classes later in the semester, but this will be denoted with a “W” on the transcript and tuition is normally not refunded.

This report is based on data immediately following each year’s Fall stable enrolment date. It should be noted that this report is most useful for enrolments in those programs that follow a standard fall semester schedule. However, not all college programs follow this timeframe, as class start dates in some areas vary throughout the year and do not follow a traditional fall/winter semester schedule.

The report also attempts to show enrolment data based on the four regions of the College. For some programming, such as Arts, Business and Science, there may be anomalies between a student’s home or declared campus, and the campus the student is actually attending. For example, a Kelowna student may be travelling to Penticton to attend Criminal and Social Justice courses while also taking some other courses in Kelowna. For this situation, the headcount will be captured as Kelowna, while the course registrations will attribute to the actual location of the course (in this example, some in Penticton, some in Kelowna). As such, the headcount data is best used to get a sense of the number of students working toward a particular credential, while course registration data provides an excellent view of where the instructional activity is taking place, both by program area and campus.

Several programs in trades, health, and social development rotate between the smaller campuses year to year, providing access to programming in smaller markets. Because of this, headcounts and course registrations at campuses may fluctuate from year to year.

For the purpose of this report, fall headcount totals exclude Continuing Studies and Corporate Training (CS) non-certificate students, as well as unclassified, exchange, and visiting students; fall course registrations exclude CS non-certificate students.

Introduction of an Online Course Delivery Campus in 2020

The five traditional campuses at Okanagan College that a student can choose at the time of registration are: Kelowna, Penticton, Vernon, Salmon Arm and Distance Education (DE). In fall 2020, due to COVID- 19 and onset of remote course delivery, a new campus designation called “Online” was introduced. It is important to note that DE pertains to the self-paced, tutored course delivery and the new Online campus pertains to professor or instructor directed online course delivery (both synchronous and asynchronous). In other words, online learning is closer in nature to face-to-face classes offered at Okanagan College. In contrast, DE courses are self-directed and are an option for students working full time or having time or access constraints that limit their ability to engage in either face-to-face or online courses.

In fall 2020, the course registrations are being attributed to either one of the five traditional home campus or the new Online campus. Therefore, where appropriate, course registrations for Kelowna, Penticton, Salmon Arm, Vernon and the new Online campus have been clustered into a new category named “Non- Distance Education” to allow for meaningful comparisons to previous years. This pertains primarily to Arts, Business, Office Administration and Science programming, as students from all regions can register for online sections, regardless of which campus is providing the online section.

Technology, Foundational, Trades and Continuing Studies and Corporate Training certificate course registrations are still shown using the five traditional campuses (Kelowna, Vernon, Penticton, Salmon Arm and Distance Education), as these programs have student cohorts that are unique to each campus. Health is shown using both physical campus and online designations, as labs are being offered at most campuses.

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Okanagan College Total Fall Headcount and Course Registrations

Fall 2020 overall headcount is most comparable to that of fall 2017. Headcount is down 10.6 per cent compared to fall 2019. In fall 2020, student headcount decreased at all four physical home campuses compared to 2019, while Distance Education saw an increase of 19.7 per cent. Overall International student headcount across all campuses has decreased from 1661 students in fall 2019 to 1326 students in fall 2020, down 20.2 per cent.

September Headcount, all programs

Okanagan College Domestic % change from and International Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 5533 5521 4844 -12% Vernon 843 821 764 -7% Penticton 831 890 774 -13% Salmon Arm 429 383 261 -32% Distance Education 561 549 657 20% Total 8197 8164 7300 -10.6%

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Okanagan College Total Fall Course Registrations

September Course Registrations, all programs

Okanagan College Domestic % change from and International Course Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 21465 22082 - - Vernon 3616 3846 - - Penticton 2994 3229 - - Salmon Arm 1379 1518 - - Non-Distance Education Total 29454 30675 26579 -13% Distance Education Total 2434 2158 2561 19% Fall Total 31888 32833 29140 -11.2%

Total course registrations have decreased by 11.2 per cent in fall 2020 as compared to fall 2019. Along the same lines as headcount, total course registrations are at the levels last seen in fall 2017.

As described earlier in this report, due to COVID-19 and the associated onset of remote course delivery, a new campus designated as “Online” was introduced in 2020. The table above shows a grouping of “non- Distance Education” in order to make comparisons from previous years; this combines the four physical campus totals with online. DE is still offered in the normal manner, so can continue to be compared to previous years.

As compared to fall 2019, total Non-Distance Education course registrations have decreased by 13 per cent while the Distance Education course registrations have decreased by 19 per cent.

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Okanagan College Region K-12 Projections

Overall elementary and secondary school headcounts in the Okanagan College region are projected to increase steadily through 2028. After a 2.2 per cent projected increase in 2020, the Grade 12 headcounts in the Okanagan College region are expected to remain stable in 2021 before continuing to ascend again in 2022.

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Arts Fall Headcount and Course Registrations

September Headcount, Arts programs (university transfer and diplomas)

% change from Arts Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 945 970 879 -9% Vernon 209 194 189 -3% Penticton 197 250 228 -9% Salmon Arm 96 69 67 -3% Distance Education 53 41 50 22% Total 1500 1524 1413 -7.3% *Low headcounts will have inflated percentages.

Overall Arts headcounts have decreased by 7.3 per cent from fall 2019 to fall 2020.

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Arts Programming Course Registrations 8000

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Kelowna Vernon Pent icton Salmon Arm Online Distance Education Total

September Course Registrations, Arts programs (university transfer and diplomas)

% change from Arts Course Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 4576 4733 - - Vernon 746 745 - - Penticton 908 1120 - - Salmon Arm 242 246 - - Online - - 6063 - Non-Distance Education Total 6472 6844 6063 -11% Distance Education Total 429 397 473 19% Fall Total 6901 7241 6536 -9.7%

The Arts total fall 2020 course registrations have decreased 9.7 per cent from fall 2019. Non-Distance Education course registrations have decreased 11 per cent while the Distance Education course registrations have decreased 19 per cent.

Arts first year course registrations have decreased 14 per cent. However, the second year and third year combined course registrations have increased 5.4 percent signifying retention in Arts programming.

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Science Fall Headcount and Course Registrations

September Headcount, Science programs (university transfer, Kinesiology, Computer Science and Post-Baccalaureate Diploma in Marketing and Data Analytics)

% change from Science Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 571 601 548 -9% Vernon 79 88 71 -19% Penticton 120 114 105 -8% Salmon Arm 19 24 20 -17% Distance Education 6 5 10 100% Total 795 832 754 -9.4% *Low headcounts will have inflated percentages.

Overall science headcounts have decreased 9.4 per cent from fall 2019 to fall 2020. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 111 of 124

September Course Registrations, Science programs (university transfer, Kinesiology, Computer Science and Post- Baccalaureate Diploma in Marketing and Data Analytics)

% change from Science Course Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 2723 2790 - - Vernon 358 338 - - Penticton 385 378 - - Salmon Arm 104 86 - - Non-Distance Education Total 3570 3592 3321 -8% Distance Education Total 71 89 85 -4% Fall Total 3641 3681 3406 -7.5%

Total science course registrations have decreased 7.5 per cent from fall 2019 to fall 2020.

The first year science course registrations have decreased 15.1 per cent from fall 2019 while the second year course registrations have increased 11.8 per cent from fall 2019. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 112 of 124

Technology Fall Headcount and Course Registrations

September Headcount, Technology programs

% change from Technology Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 373 366 330 -10% Vernon 0 0 0 N/A Penticton 26 22 21 -5% Salmon Arm 0 0 0 N/A Distance Education 1 0 0 N/A Total 400 388 351 -9.5% *Low headcounts will have inflated percentages.

Technology headcount has decreased in 2020, down 9.5 per cent from fall 2019 to 2020.

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September Course Registrations, Technology programs

Technology Course % change from Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 1578 1343 1369 1.9% Vernon 0 0 0 N/A Penticton 170 143 125 -13% Salmon Arm 0 0 0 N/A Distance Education 0 0 0 N/A Total 1748 1486 1494 0.5%

Overall Technology course registrations have increased slightly (0.5 per cent) from fall 2019.

The first year course registrations are down 16.8 percent from fall 2019 while the second year course registrations are up 19.4 per cent from fall 2019.

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Health Fall Headcount and Course Registrations

Note that “health” includes social development programming, such as Early Childhood Education.

September Headcount, Health programs

% change from Health Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 399 379 292 -23% Vernon 86 81 79 -2% Penticton 39 30 34 13% Salmon Arm 72 77 25 -68% Distance Education 42 38 43 13% Total 638 605 473 -21.8%

Okanagan College received several onetime funding allocations from Advanced Education and Skills Training between 2018 and 2019 for Kelowna Early Childhood Education (ECE) sections and in 2018 the Kelowna Certified Dental Assistant program increased the capacity from 24 to 32 students. As a result, the significant decrease in enrolments for Kelowna is due to a combination of ECE resuming normal (lower) enrolment capacity combined with decreased enrollments in Therapist Assistant and Human Service Work.

In 2018 and 2019 Salmon Arm received additional one time funding for extra Health Care Assistant programming and has now returned to regular capacity for 2020. The Human Service Work program in Salmon Arm has very low enrollment in fall 2020 due to a reduction in domestic student demand and the loss of an expected 7-9 international students due to travel restrictions. These combined factors contribute to a significant reduction in student headcount. Board of Governors Open Session Agenda Pkg - Nov. 24, 2020 Page 115 of 124

September Course Registrations, Health programs

% change from Health Course Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 2483 2357 795 -66% Vernon 526 436 196 -55% Penticton 368 249 132 -47% Salmon Arm 372 437 0 -100% Online 0 0 2068 N/A Distance Education 60 46 57 24% Total 3809 3525 3248 -7.9%

The overall Health course registrations have decreased by 7.9 per cent from fall 2019.

The course registrations are reflective of the headcount numbers as students in health and social development programs generally take a full course load therefore, any decrease in the headcount has a significant impact on the registrations. The headcount explanation above applies to the course registration numbers as well.

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Business Academic Fall Headcount and Course Registrations

September Headcount, Business Academic programs (includes Business Administration degree and diploma, Commercial Aviation, Culinary Management, Tourism Management and Viticulture Technician)

% change from Business Academic Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 1644 1647 1554 -6% Vernon 162 145 157 8% Penticton 99 105 100 -5% Salmon Arm 38 47 45 -4% Distance Education 189 180 188 4% Total 2132 2124 2044 -3.8% *Low headcounts will have inflated percentages.

Headcounts in the Business programs have decreased 3.8 per cent from fall 2019. Kelowna, Penticton and Salmon Arm saw decreases while Vernon and Distance campuses saw an increase of eight per cent and four per cent respectively.

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Business Academic Programming Course Registrations

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September Course Registrations, Business Academic programs (includes Business Administration degree and diploma, Commercial Aviation, Culinary Management, Tourism Management and Viticulture Technician)

Business Academic Course % change from Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 4552 4470 - - Vernon 418 350 - - Penticton 255 255 - - Salmon Arm 78 124 - - Online - - 5116 Non-Distance Education Total 5303 5199 5116 -2% Distance Education Total 966 933 837 -10% Fall Total 6269 6132 5953 -2.9%

Overall, course registrations in Academic Business programs decreased 2.9 per cent from 2019. Non- Distance Education course registrations have decreased 2 per cent and Distance Education course registrations have decreased 10 per cent.

First year Academic Business programs course registrations have decreased 7.5 per cent from fall 2019. The second year course registrations have decreased 1.3 per cent from fall 2019.

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Office Administration Fall Headcount and Course Registrations

September Headcount, Office Administration programs

% change from Office Administration Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 57 55 56 2% Vernon 18 22 16 -27% Penticton 11 7 8 14% Salmon Arm 15 15 6 -60% Online 190 197 287 46% Total 291 296 373 26.0% *Low headcounts will have inflated percentages.

Office Administration program headcounts increased by 26 per cent overall. Results from Vernon, Penticton, and Salmon Arm campuses should be taken with caution due to small n-sizes.

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September Course Registrations, Office Administration programs

Office Administration Course % change from Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 647 616 - - Vernon 244 395 - - Penticton 167 116 - - Salmon Arm 201 233 - - Online 673 430 1877 52% Fall Total 1932 1790 1877 4.9%

Overall Office Administration course registrations increased 4.9 per cent from fall 2019. Office Administration programming has had an online presence prior to COVID-19 adjustments, allowing Okanagan College to capture a larger share of the provincial market.

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Foundational Fall Headcount and Course Registrations

September Headcount, Foundational programs (includes Adult Academic Career Prep, Adult Special Education and English Language) % change from Foundational Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 617 565 390 -31% Vernon 158 167 166 -1% Penticton 186 181 129 -29% Salmon Arm 127 86 45 -48% Total 1089 1002 731 -27.0% *Low headcounts will have inflated percentages.

Foundational programs headcount decreased overall by 27 per cent from fall 2019.

A decrease in English Language headcount is the major contributor to this decline in Foundational, with headcounts down by 43.7 percent from 215 in fall 2019 to 121 in fall 2020. This is primarily due to the significant reduction in international students, as first year international students often require English Language courses. Headcount for the other Foundational programs headcount decreased 22.5 percent.

Adult Basic Education headcount decreased by 21.1 per cent from 684 in fall 2019 to 540 in fall 2020 and Adult Special Education headcount decreased by 32 per cent from 103 in fall 2019 to 70 in fall 2020.

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September Course Registrations, Foundational programs (includes Adult Academic Career Prep, Adult Special Education and English Language)

Foundational Course % change from Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 1349 1215 72 -94% Vernon 330 270 63 -77% Penticton 293 365 63 -83% Salmon Arm 205 147 39 -73% Online 0 0 1159 N/A Total 2177 1997 1396 -30.1%

Overall Foundational course registrations decreased by 30.1 per cent. Reflective of the headcount, Foundational course registrations indicate that English Language course registrations have decreased 50.2 per cent from Fall 2019.

Adult Basic Education course registrations decreased 17.8 per cent from fall 2019.

Adult Special Education course registrations decreased 48.8 per cent from fall 2019.

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Trades Fall Headcount and Course Registrations

September Headcount, Trades programs (includes apprenticeship and foundation programs, and cook training)

% change from Trades Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 719 712 576 -19% Vernon 18 45 10 -78% Penticton 81 89 90 1% Salmon Arm 5 2 13 550% Total 823 848 689 -18.8% *Low headcounts will have inflated percentages.

The Trades September headcount has decreased by 18.8 per cent from fall 2019 to fall 2020. This is a programming area that has significantly changed intake dates and program capacities to react to COVID- 19, such that a comparison to previous years is not particularly useful.

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September Course Registrations, Trades programs (includes apprenticeship and foundation programs)

% change from Trades Course Registrations 2018 2019 2020 fall 2019 to fall 2020 Kelowna 2562 2994 2120 -29% Vernon 496 655 8 -99% Penticton 165 60 71 18% Salmon Arm 0 0 7 N/A Total 3223 3709 2206 -40.5%

As noted previously, this is a programming area that has significantly changed intake dates and program capacities to react to COVID-19, such that a comparison to previous years is not particularly useful.

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Continuing Studies (Certificate Programs) Fall Headcount

September Headcount, CS Certificate programs

% change from CS Certificate Headcount 2018 2019 2020 fall 2019 to fall 2020 Kelowna 208 226 218 -4% Vernon 113 79 76 -4% Penticton 72 92 59 -36% Salmon Arm 57 63 40 -37% Online 79 85 77 -9% Total 529 545 470 -13.8% *Low headcounts will have inflated percentages.

Fall Continuing Studies and Corporate Training (CS) certificate headcounts have decreased by 13.8 per cent from fall 2019 to fall 2020. Salmon Arm CS certificate headcounts have increased every year from fall 2014 to fall 2019 but saw a decrease of 37 per cent in fall 2020. Continuing Studies and Corporate Training have been making adjustments to react to the downturn in market demand.