Helsinki Deﬁnition of Analysis Area: Helsinki Capital Region That Covers Four Municipalities Including the City of Helsinki

Deloitte City Mobility Index Analysis area

Analysis area: 791 km2 | Population: 1,456,619 (2016) | Population density: 1,841/km2 Helsinki Deﬁnition of analysis area: Helsinki Capital Region that covers four municipalities including the city of Helsinki

TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Metro, tram, bus Public transit options

Transit supply 24.9 hours/year Time spent in congestion Resilience and reliability billion Performance Road safety $124 $76 Average public GDP and resilience Integrated and shared mobility transit pass/month (OECD report, 2013)

Air quality Major transit authority Helsinki Regional Transport Authority Vision and strategy Note: All dollar amounts are in USD. Investment JOURNEY MODAL SPLIT Innovation Vision and PRIVATE CAR PUBLIC TRANSIT Regulatory environment leadership 39% 30% Environmental sustainability

Public transit coverage

Aﬀordability WALKING BICYCLE

Versatility 21% 8%

Service and Customer satisfaction inclusion Ease of use OTHER: 2%

FUTURE OF MOBILITY ANALYSIS Helsinki FoM global leader Signiﬁcant Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers

STRENGTHS CHALLENGES • Presence of apps based on Mobility-as-a-Service (MaaS) that • Fare for monthly transportation pass is costly compared to integrate private and public transport options other cities • High public transport adoption with plans to reduce car • Parking facility is costly compared to other cities ownership in the city • Lack of consistency in performance, customer satisfaction, and • Autonomous bus trials and deployment in a relatively small investment support urban area Deloitte City Mobility Index Helsinki

Key focus areas to improve Collaborate with Augment the Scope to improve and city mobility and realize the companies using development of MaaS to incentivize further automotive technology become the role model active transport Future of Mobility: to leverage for implementing options such as integrated network the solution in cycling and accelerate other cities innovation

MOBILITY ANALYSIS FURTHER DETAILS:

Performance and Vision and leadership Service and inclusion resilience With its eﬃcient and well-balanced Helsinki also stands out as a leader in Helsinki’s transportation system transportation system, Helsinki is a top innovation. The city’s plan for 2050 paints achieved top scores in customer performer. The city achieved high scores a futuristic picture of a sustainable, satisfaction, largely due to its ease of across all categories. integrated, and highly convenient transit use. Helskinki is leading the world in • Helsinki has a high modal share for public system. MaaS technology. transit and an overall strong mix of active • The city’s goals include making public • The highest customer satisfaction within transport options. transit the No. 1 choice for travel by 2025 our sample: Helsinki scored 88 percent • Low modal share of private vehicles is a and phasing out private cars by 2050 customer satisfaction for public transport key factor behind Helsinki’s low carbon through shared mobility, services in spring 2017, despite being dioxide emissions and low traffic demand-responsive transport, and relatively expensive. High security, congestion levels. pedestrian-centric urban design. convenience and ease of use are the main contributing factors for the high score. • It has a highly integrated and balanced • Finland is at the forefront of autonomous public transit system with numerous vehicle operations. With its launch of the • Another factor behind the high ease of use modes: bus, tram, metro and commuter RoboBusLine in 2017, Helsinki is now and satisfaction scores is the new MaaS rail, and excellent coverage and providing regular public transit service app. Created by a Helsinki start-up, the connectivity throughout the entire using self-driving buses. app allows citizens to travel on public and metropolitan area. • Electric cars currently constitute just 1.3 private services via a monthly subscription. percent of new cars. However, new subsidy schemes may improve adoption. The city predicts that majority of cars will be electric by 2050.

SUMMARY Mobility in Helsinki is well developed and the city’s commitment to innovation is consistently driving further improvement to the system. The public transport system is highly reliable and accessible throughout the city. Cycling is also popular, although it lags behind other cities. Helsinki is leading the way with Future of Mobility concepts such as MaaS and shared mobility. The successful launch of self-driving public transport buses could provide early lessons to cities looking to adopt similar technologies.

CONTACTS Simon Dixon Haris Irshad Jussi Vähäkylä Global Transportation leader Strategy & Operations Strategy & Operations Partner Senior manager Director Deloitte MCS Limited Deloitte MCS Limited Deloitte Oy Tel: +44 (0) 207 303 8707 Tel: +44 7879 487623 Tel: +358 (0) 40 585 4000 Email: [email protected] Email: [email protected] Email: jussi.vahakyla@deloitte.ﬁ

About the Deloitte City Mobility Index About this publication Tohmatsu Limited, a UK private company limited The Deloitte City Mobility Index reviews major cities This publication has been written in general terms by guarantee (“DTTL”). DTTL and each of its on key aspects of mobility and the resulting and we recommend that you obtain professional member firms are legally separate and relationship to economic performance. Drawing on advice before acting or refraining from action on independent entities. DTTL and Deloitte NWE LLP publicly available data, client conversations, and any of the contents of this publication. Deloitte MCS do not provide services to clients. Please see bespoke Deloitte analyses, we assess each city’s Limited accepts no liability for any loss occasioned http://www.deloitte.com/aboutwww.deloitte.com/about to learn more about our ability to transport its citizens both now and in the to any person acting or refraining from action as a global network of member firms. future and therefore its potential to bring prosperity result of any material in this publication. © 2018 Deloitte MCS Limited. All rights reserved. to the city. About Deloitte As we receive feedback, we will update and expand Deloitte MCS Limited is registered in England and the analysis, which may mean the results shown in Wales with registered number 03311052 and its this document may change. registered office at Hill House, 1 Little New Street, For the full interactive index, visit the Deloitte City London, EC4A 3TR, United Kingdom. Mobility Indexhttp://www.deloitte.com/insights/mobility-index at deloitte.com/insights/mobility-index. Deloitte MCS Limited is a subsidiary of Deloitte LLP, For Deloitte’s insights on the Future of Mobility, visit which is the United Kingdom affiliate of Deloitte deloitte.com/insights/future-of-mobilityhttp://www.deloitte.com/insights/future-of-mobilit. y NWE LLP, a member firm of Deloitte Touche