Alexey Nadzhar: «Don’T Be Afraid and Act!» 04

CORPORATE NEWSPAPER OF THE FIRST WORLDWIDE LOGISTICS ALLIANCE № 12 / September 2018

ALEXEY NADZHAR: «DON’T BE AFRAID AND ACT!» 04

ACEX CONFERENCE 2018 NEW ALLIANCE MEMBER CHILD STORIES 08 RESULTS 16 COMPETENCES 25 OF ADULT LEADERS EDITOR’S NOTE

DEAR READERS!

It is autumn outside and we decided to prolong summer and went to the Black Sea coast where the 4th International ACEX conference took place.

It is no secret that it is useful to discuss business in an informal situation, and not just at official meetings. We tried to achieve it planning this conference. We decided as well to try new format besides bilateral negotiations: the format of round tables discussions to tell delegates about the actual topics in logistics. It is for the guests to decide if we succeeded or not. And they have arrived from more than 13 countries of the world, having done a long way in transatlantic flights. The conference arrangements were under way. We prepared gifts for participants, chose the best platforms of the city of Sochi for carrying out a gala dinner and cocktail reception, planned an excursion in unusual places of the Olympic capital in order for guests could feel the most comfortable. English, French, Japanese and other languages of the world filled the conference halls, the participants exchanged ideas, projects and new transport corridors and itineraries were created, the consolidation points were found and new projects were started. The TV-channel Russia 1 included the event into its prime time. The participants took the presents, impressions and new ideas for the business development home. We held a meeting of the Board of Directors, the important event for the further Alliance development strategy, and designated a number of certain steps on joint growth. This issue includes photos from the conference, the most recent news and events in logistics as well as traditional master classes. And as the 1st of September is the Knowledge Day in Russia, we will remember a little about school days. Wish you sunny Indian summer and only good news.

Regards, Board Director of the First Worldwide Logistics Alliance ACEX Miroslav Zolotarev

2 WWW.ACEXGROUP.NET CONTENT

POINT OF VIEW Alexey Nadzhar: Don’t Be Afraid and Act 4

COVER STORY 4th ACEX Alliance Conference Gathered Together Logisticians from All Over the World 8

PRO - MOTION New ACEX Member in Western Siberia – WORLD Logistics Center 16

RICH CROP New Development Department Promotes ACEX Representatives 18

NEWS IN THE SPHERE New Alliance Members’ Promotions 20

MASTER CLASS Responsible is the One who Сarries 22

OUR FELLOWS Child Stories of Adult Leaders 24 Good Girls of the Marketing Department 28

Editor-in-chief: Design and layout: Inna Vysotskaya Elena Apraksina Translation: editorial staff Editorial staff: September 2018 Aleksandra Pisareva Moscow Region, Khimki, Veronika Levashkevich 30, Kommunalny proezd Elena Baranova [email protected] Newspaper of the First Russian Marina Ilina +7-800-777-22-39 Worldwide Logistics Alliance ACEX www.acexgroup.com POINT OF VIEW

ALEXEY NADZHAR: «Don’t be afraid and act!» Alexey Nadzhar, Free Lines Company general director, Atlantic Cargo general director, ACEX member in Moscow. Started his career as a journalist and became the general director of the logistics company.

hy did you choose pleasant experience therefore I decid- the sales department. I stayed there logistics and how ed to leave this sphere, in my opinion not for a long period of time as the did you get into dishonest. And I went to work to the logistics market was a growing one this sphere? plant where my relative was working. and I wanted to make my own busi- I didn’t stay there for a long time and I ness. We decided to cooperate with WI started the way in logistics acciden- came to Atlantic Cargo. the colleague from the previous tally but I am not sorry about it. When place of work. I was 20 I wanted to become the jour- Did you have successful career in I had savings in the amount of 7000 nalist and the PR manager. I worked this company? dollars and I owed another 8000 dol- in the “Novaya gazeta” (Russian news- lars from a friend. And my partner paper) for 2 months and I worked at I got the client on the second day disappeared with all my money. But the election campaign at elections of of my work there and in half a year I was lucky as my friend who gave the governor. But there was an un- I have already become the head of me the money proposed to try once

4 WWW.ACEXGROUP.NET POINT OF VIEW more and my first client from Atlan- RISK AND REWARD… tic Cargo asked to make the service for him, still I was only intermediary. They knew about it, I never hid this Alexey Nadzhar: information. Later other clients came. I had savings in the amount of 7000 dollars and I owed another 8000 dollars from a friend. And my partner disappeared with all my money. You entered the Alliance in 2013, then there was a break and then you came back. What is the bene- fit of the alliance.

The head of Atlantic Cargo entered the Alliance at that moment, but we never finished our membership, it was just a break of communication. This year we became official members. There are interesting projects that we accomplish in the Alliance. There is a big potential for development.

What is the specificity of your company business? Why did you choose such a direction? some of them since 2007. It is im- We are making the digital logistics Our specificity is the consolidated portant to find experts with experi- platform. The idea is to accelerate the cargo transportation. Delivery from ence in this field. process of information transfer and China is one of the largest fields that processing to reduce costs, make is very popular. It is very specific and You are the head of two compa- the best offer price-quality. We start we know how to do a good service. nies. One of them works with the to test the platform for freight for- We have a great experience. dealers and the other is created for warders in October. It is called cargo. clients. Why? ru. As a result we want to integrate How did you gain your experi- sub-contractors in one system. ence? We bought Atlantic Cargo Service in 2014. There is no sense to have What goal in business do you In 2003 we opened Free Lines two brands working in one sphere have? Company, at first we specialized in that is why we position the compa- Europe. We were engaged in China nies in different ways. There is differ- business in 2005, since 2007 we have ent sales system in the companies. started to develop the direction ac- The tariffs are different as well. tively. We went to China, watched as everything worked, looked for part- What are the actual projects that ners. Still we have cooperated with you are working at now?

ALEXEY NADZHAR SUCCESS SECRET. DON’T BE AFRAID AND ACT!

5 POINT OF VIEW

Huge risk leads to huge reward. You agree? THE CRISIS WAS IN THE COUNTRY, DOLLAR I’d better say we try new things. This COSTED 100 RUBLES. is a better characteristics about us. WE HAVE MADE THE We are open to new projects, don’t stay at one place. But “measure sev- DECISION NOT TO SAVE en times, cut once” is as well applica- BUT TO INVEST ON THE ble. All the projects and risks are cal- CONTRARY IN SALES culated. DEPARTMENT AND ADVERTISING. Could you remember the most unnecessary risk and the most calculated risk in your life?

Acquisition of the Atlantic Cargo company was one of the most un- I want to make the revolution We started to use this tool of cli- successful investments, it was nec- in the logistics market. The con- ents’ search long ago as we created essary to invest more, than planned, solidated cargo flow has big mar- the company. We saw good effec- the efficiency has decreased. We -ar gin because of the use of mul- tiveness from this sales channel. The en’t strong in merges yet, but we tiple resources? That is why we prices were lower as the competi- want to use this option further in de- want to simplify processes and re- tion was not so high. Today the bud- velopment of the business. duce costs improving the quality get for the advertisement became Speaking about justified risks, I re- at the same time. We want to be- higher. Why do we use this platform? member 2015, crisis in the country, come leading operators at some All people are in the network, so we dollar costed 100 rubles. We have markets. need to be there as well. We give made the decision not to save but advertisement in the internet and to invest on the contrary in sales de- How do you attract clients? I seo-promotion. We are in the top partment and advertising. As a result heard you prefer information tech- of Yandex according to the request the second half of 2015 had the level nologies and sources like Yandex. “transportations from Turkey” with- of 2014, and 2016 has shown a gain direct, for example. Why? out any advertisement. in 25% in comparison with 2015. We calculated that many companies will be just closed and reduce their ex- IF I SEE THE POTENTIAL OF A PERSON I DEVELOP HIM. penses, and their clients will go to us. Our plan has worked. We have started new service: the train from China, we have carried out the wide advertising company and as a result were the winner.

Your employees are open to communication and easy –going: mar- athons, joint events. Does it con- form the company traditions?

HR department of our company constantly holds events aiming

6 WWW.ACEXGROUP.NET POINT OF VIEW at the team work and increasing of me about climbing the mountains I would rather like to become a loyalty of the employees. They lead and I decided to try. I like tracking; it journalist. I had such a dream. I’m healthy lifestyle and we prefer to take is the combination of physical work extrovert and like to make speech non-smoking people to work for ex- and the pleasure from contempla- at public. Earlier I made presenta- ample. Our colleagues participated in tion. And the people who go to the tions at the exhibition “Collection the Festival Be more Human. I would mountains are very good. Premiere Moscow” where I spoke do it too, but I have a knee trauma, so about the particularities of the fash- I won’t be able to participate. Where are you from? Your last ion transportation. name is unusual for Russia. Where Speaking about place. I would rath- Who are your employees? How do your roots come from? er prefer South America. There are a do you choose people for your lot of free people who live there; they team and do you do it yourself? I’m from Moscow, my mother is are free of the office work. Russian and father is Persian. And The employees are chosen by the the last name is as well Persian, me I’D BETTER SAY WE TRY HR department. But choosing our relatives live in Iran and come to us NEW THINGS. THIS IS A staff we prefer the person with the sometimes. I wish to travel there my- BETTER CHARACTERIS- high professional skills. That means self as well. TICS ABOUT US. that the knowledge how to find a car is more precious than personal qual- Are you a family man? What do ities. Nevertheless personal qualities you prefer to do on Saturday eve- are taken into consideration. ning: spend a day with the family or visit a meeting of a business Are you a strict leader? Which club? is the most serious fine your staff got? I’m a family man. That happens that sometimes I need to go to the meet- I’m not a strict director. I don’t see ing, but I like to spend time with the the sense to fine my staff. Everybody family. makes mistakes and I need to teach a person not to make them, it is more If you were born in another place effective. If it is impossible we break and didn’t work in logistics? What up. If I see the potential of a person I would you like to do? develop him. I work with the leaders and they are more responsible and the fine can lead to resistance in the future work. We have fines, by the way, for example for being late.

You often go to the mountains, why? What is the magic? Which is the highest point you have climbed?

Last year I climbed at 5647 meters on Elbrus. I like skiing, the mountains are beautiful. One day my friend told

7 COVER STORY th CONFERENCE IN SOCHI

On September 14-16 in Sochi the 4th ACEX International conference gathered together top managers of logistics companies from various cities of Russia, China, Japan, India, Turkey, the UAE, Uzbekistan, Azerbaijan, Finland, Singapore, Canada, Nigeria, Lithuania and other countries of the world to discuss business projects in the sphere of the international logistics.

8 WWW.ACEXGROUP.NET COVER STORY CONFERENCE

4th INTERNATIONAL ACEX CONFERENCE GATHERED TOGETHER LOGISTICIANS FROM ALL OVER THE WORLD

More than 200 face-to-face meetings between business owners, heads of logistics companies and international networks, two days of face-to-face meetings, 6 round tables discussions on the topical issues of modern logistics; geography of participants - the whole world.

he International ACEX The business program of the THE MOST INTERESTING Conference is held in conference began in the round TOPICS WERE: Russian cities for the tables format. The moderators 1. Consolidated cargo flow, fourth time and at- were specialists of international aircargo consolidation from China tracts some hundreds logistics companies in the areas and the USA to Russia. Tof foreign participants interested of cargo consolidation, air, rail, sea The round table was arranged by in co-project and cooperation. and multimodal freight, customs Evgeniya Vidulina, Coordinator of the specifics, they shared topical logistics ACEX agency network, and Andrey solutions and answered participants’ Baranov, Development Director of questions. FANS TRANS.

9 COVER STORY

«The first project on the air cargo and to the favorable terms for and Eugene Apasov – head of the consolidation between logistics representatives of small and medium company ACEX in Saint-Petersburg, Alliance members was successfully businesses. that has a long-term experience in launched in early July this year,» the organization of International says Evgeniya Vidulina. The result of Alliance GFFG. the transportation was a reduction in freight logistics costs and a The speakers drew attention to the more profitable offer to the client.» fact that interaction and cooperation According to the second moderator within such structures lead to long- of this round table, Andrey Baranov term business and partnership the partners were interested in relations, which in their turn promote

the possibility of establishing such Alexey Nadzhar hold the round table discussion to the launch of new projects. service with other countries during about conoslidated cargo sportations the face-to-face meetings. 4. LCL Sea Groupage Services 3. Business development, joint from China to East & West Russia 2. Advantages of LTL delivery products and the sales of the and by Road via Baltics. from China. LCL deliveries from partners in different countries and Turkey to Russia via Novorossiysk. regions, cooperation in alliances. Christian Natale, representative of Global World Network – The round table moderator Alexey This round table was arranged network, specialized on the cargo Nadzhar, CEO of Atlantic Cargo, drew by Ken Singh, president of consolidation, talked about the attention to the delivery time, which the International Alliance increasing of commodity turnover is observed in 95% cases, low and CargoPartnersNetwork , Canada, that through the Baltics ports, and controlled risks in the transportation includes more than 200 companies, also determinate China as a main

10 WWW.ACEXGROUP.NET COVER STORY partner of goods’ export and import in Russia. “Constant growth of volumes allows to develop the service of consolidated cargo from China to Russia, using the Russian seaports and increasing their potential «, - Mr. Natale thinks.

5. Novorossiysk Sea Port. Possibilities and perspectives.

Moderators of this round table, De- nis Bobrakov, Commercial Director of BSS company and Airat Bilalov, CEO of PSG company, discussed with participants the infrastructure and port’s particular features.

6. Customs clearance in Russia, The second part of the day new Code of EES. was devoted to face-to-face meetings. Such format is familiar for Georgy Vlastopulo, CEO of Opti- international conferences abroad mal Logistics was an expert in this and it is the new one for Russian Denis Bobrakov. Port of Novorossiysk: topic for Russian and foreign partic- possibilities and perspectives participants. Partners work in a very ipants. active regime, in which meetings are «We are going to launch the joint “The topic of customs clearance held in the mode of 20-minute slots, projects through the port of Novoros- in Russia is always relevant, - Melis allowing to organize the maximum siysk», - Himadri Pattanaik, Asset Man- Oman, Development Director of number of negotiations in a short agement Chairman of Exim Logistics, Airon Logistic, Turkey comments. time with the greatest efficiency. India shares his impressions of the con- The procedure for export and import There were only 20 minutes of ference. Many of our customers import registration in Russia is characterized direct negotiations with the first Russian raw materials to Calcutta, so by certain features that simplify the persons of the companies that make we are working with BSSS on the proj- work with customers, and shorten decisions and here you can find the ect for the anthracite transportation». the delivery time.» first results:

11 COVER STORY

BSS got the new partners in Singa- tion, sending to India will be orga- suspension bridge Skypark, where pore, that are ready to transfer their nized between the Turkish company the most daring participants made cargoes to the port of Novorossiysk, and the Russian leader in the e-com- an extreme jump over the mountain a joint cargo delivery to Israel from merce field Boxberry, company AG- river from a height of 207 meters. Uzbekistan is also planned, new GL, Azerbaijan and RusTrans, Russia, The event was held at a high in- projects on sea shipments will start are preparing a joint project from ternational level, all participants between the companies of Azerbai- Ulyanovsk to Baku, the batch of 50 noted an interesting business pro- jan and China, Nawinia plans cus- containers per month is launched gram, a rich informal communica- toms clearance and transportation under the new cooperation with tion and a clear organization. The of goods from Finland based on the FANS TRANS and Boxline UCL. conference was attended by repre- results of face-to-face meeting with The third day of the conference sentatives of the federal media that Optima Freight, the project of AM- was devoted to an informal program broadcasted the video on Russia 1 TEK with a container train through with an excursion to the ski resort, channel, according to the results of Mongolia is at the stage of realiza- Krasnaya Polyana and the longest the conference.

12 WWW.ACEXGROUP.NET COVER STORY BOARD MEMBERS DISCUSSED THE ALLIANCE DEVELOPMENT STRATEGY FOR THE NEXT YEAR The International Logistics ACEX Conference started from the Board Members meeting on September, 14.

he companies’ lead- • Creation of the competence base ers that are included of the Alliance members compa- in ACEX Alliance took nies: part in the meeting It was decided to create a data- dedicated to the goals base that will contain the infor- Tand development strategy for the mation about the key partners next year. services for quickly finding of the necessary products of other Alli- THE DISCUSSED TOPICS WERE: ance members .

• Integration and consolidation of for their specialization. It was de- • Organization of excursions to lo- the Alliance companies resourc- cided to organize a portal - the gistics objects and holding the es into the unite system for the inquiries exchange that arrive in joint business trainings: customers attraction: the sales departments of the Alli- The Board Members meeting of The Alliance members made the ance member companies, and to the ACEX Alliance is held annual- decision to hold joint client meet- combine them on the base of the ly to determine the goals and re- ings with cargo owners both in ACEX IT product. Login to the sys- quirements of the Alliance mem- Moscow and Saint Petersburg, tem will be available only for the bers and it is aimed to develop- and at the regions’ enterprises that Alliance members through the ment of the interaction within work with large federal companies. personal office for each partner. the organization.

• Joint sales: The aim of creation ACEX sales and business development departments was the attraction of cargo owners the services for whom can be provided by ACEX members in regions. The question of the creation of the customer service department for the interaction and requests’ processing of joint clients has been agreed since October 2018.

• Database of non-target customers creation: The resource will allow the Al- liance partners to exchange non-targeted customer requests

13 COVER STORY

THE INFORMAL PROGRAM OF THE CONFERENCE WAS HELD «ALOFT» Welcome cocktail party in the top five-star hotel in Sochi, gala dinner in «Height», Arkadiy Novikov’s seaside restaurant and the excursion to the highland attractions of the Olympic capital are the essential parts of the 4th international Conference of ACEX Alliance.

t was important to meet the participants from all over the world, some of whom even have made transatlantic flights to get Ito the Russian Olympic capital, with the maximum Russian hospitality. The informal communication between top managers of the world famous companies is no less important than a busy business program of the event. On the terrace of the Radisson Paradise Hotel on the Black Sea coast, guests first met and exchanged handshakes, and multicultural communication ranged automatically from Russian to English. And despite the light rain, there was a friendly and warm atmosphere in the hall. invited to dinner in one of the conference, the first projects were There was a busy business best restaurants in Sochi with the signed and arrangements for new program for participants on the panoramic sea view. cargo and delivery were held, time 15th of September, and then, in When the contacts were already to study the beautiful Olympic city the evening, the partners were established on the 3rd day of the started.

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The conference guests from participants of the excursion combine business and leisure, many Russian regions, as well as Nigeria, have made the extreme jump partners came to the conference Canada, Hong Kong, Japan, over the mountain river from a with families and attended in the Azerbaijan and other countries height of 200 meters. evening events with their second went to Krasnaya Polyana, the At the end of the busy excursion’s halves and a young generation of famous ski resort, and also day partners could walk around the logisticians. checked their adrenaline’s level Olympic park in the capital of the It is the intrigue where the next on the longest suspension 2014 Winter Olympics. ACEX conference will take place, bridge over the mountain abyss ACEX conference was an excellent we will know about it a little less in Sky Park. The most daring opportunity for participants to than a year.

15 PRO-MOTION

SPECIAL AIRFREIGHT FROM ALL THE CHINA, HONG KONG, SOUTH KOREA AIRPORTS TO NOBOSIBIRSK, TARIFS MOSCOW, SAINT PETERSBURG, EUROPE.

GO WITH THE WORLD

The WORLD LOGISTICS CENTER has represented Alliance ACEX in Western Siberia since August this year.

he last summer was, indeed, generous with According to Sergey Moskovchenko, WORLD LOGISTICS gifts: relatively little CENTER general director, the company experts aim at regional rainfall, a large num- partnership development and creating strong tandems with ACEX ber of warm, sunny T members and partners. «We are waiting for the days, the Russian team went to the 1/4 finals of the World Cup. ...It active partnership in regards to our possibilities, was not without ACEX «presents» – Chinese cargo transit through Western Siberia hubs new Alliance member joined our as well as freight forwarding from Asia to Russia company. The new member of the Alliance has offices in Tomsk, Novo- and Europe by different means of transport,» sibirsk and Moscow and specializes Sergey Moskovchenko comments. in temperature cargo logistics.

FACTS ONLY Car fleet of more than The total hour for km is the the flights with itinerary of one the direction car during 24 Novosibirsk – 60 2000 1500 hours Moscow vehicules

16 WWW.ACEXGROUP.NET PRO-MOTION WHAT CAN ACEX NEW MEMBER DO?

ROAD TRANSPORTATION

• Low-tonnage and large-tonnage transport in Moscow (Moscow region), Tomsk, Novosibirsk. • Large-capacity trucks (20 tons), the main geography: • Western Siberia Central Federal District; • Western Siberia North-West Federal District; • Western Siberia Ural Federal District; • Western Siberia Volga Federal District. • Removal of goods / containers from railway stations for processing and clearance • international cargo in KHOVRINO, KUNTSEVO-2, Moscow, Moscow customs; Vorsino, Kaluga region; SILICATE; CROSSES, SUZEMKA. • Removal of goods from the ports of St. Petersburg, airports of the Moscow Aviation Hub, Tomsk, Novosibirsk all types of vehicles.

RAILWAY CARGO TRANSPORTATION AIRFREIGHT

On the territory of the Russian Federation by the GO WITH THE WORLD Domestic following types of freight cars: transportations • Open wagon; • Covered wagon; Airports of Moscow air hub • Refrigerated containers. (Sheremetyevo, TRANSPORTATION GEOGRAPHY (REF. CONTAINERS): Domodedovo, Vnukovo), • Vladivostok - Novosibirsk - Vladivostok; Novosibirsk, • Vladivostok - Moscow - Vladivostok; Tomsk. • Vladivostok - St. Petersburg - Vladivostok.

WAREHOUSING

Responsible storage services in areas of warehouse complexes of A and B class in the cities: Moscow, Novosibirsk, Tomsk.

INTERNATIONAL EXPORT AND IMPORT ROAD TRANSPORT

To the countries of Eastern, Central and Western Europe, Asia and Scandinavia, as well as the countries of the Eurasian Economic Community

MULTIMODAL CONTAINER TRANSPORTATIONS / FROM THE COUNTRIES OF SOUTH EAST ASIA, EUROPE

INTERNATIONAL AIR TRANSPORTATION

17 RICH CROP

NEW DEVELOPMENT DEPARTMENT PROMOTES ACEX REPRESENTATIVES Theater starts in a cloackroom and the organization that provides competitive services, from the development department. Customers’ attraction is an important part of a successful business that is why ACEX opened the new department with the primary task to find target customers for all alliance members.

asily Valus and and joint meetings with customers production customers, studying the Evgeny Rastopchin, are planned for the near future. product and offering cooperation the project managers “We already participated in options for various industries. of the department, «TransLogistics St. Petersburg» Accreditation in the REC export V have been in sales of exhibition, when the joint work with center was successful, and ACEX logistics services for many years. ACEX representative in this region has regularly received requests One of the first tasks of the new Darya Apasova was organized. for transportation from Russian department is a detailed learning Besides, we are going to hold exporters since last spring. Nowadays, of the specificity and features of meetings with partners represented several contracts with exporters have the Alliance companies’ business in St. Petersburg,” Vasiliy Valus says. already been signed, the service processes to identify the target The direct sales is a necessary for which will be provided by ACEX client. Visiting partners in the regions, part , therefore the work plan of the representative in Novorossiysk – BSS working together at industry events department includes calls, visiting Company.

18 WWW.ACEXGROUP.NET RICH CROP

REPRESENTATIVES OF THE DEVELOPMENT DEPARTMENT:

VASILY VALUS EVGENY RASTOPCHIN SERGEY NIKITIN Project manager of the department, Project Manager of the develop- Is a graduate of the Institute a graduate of the Plekhanov Russian ment department, he has the profes- of Business Career in specialty University of Economics in specialty sional experience in the banking sec- Organization management. The Customs manager. Professional expe- tor and more than 4 years in logistics professional experience in sales - 7 rience in sales - 4 years. Movement, in ACEX. months. searching, communication, new ac- quaintances, fresh thinking - all these Is a graduate of the Russian parts motivate him in his work. Presidential Academy of National Economy and Public Administration (RANEPA) and the Moscow State University in specialty PR Manager. The professional experience in sales – about a year. Working with clients, communication, stability and new knowledge are factors that attract Sergey in the ELENA EGUTKINA work in ACEX.

PAVEL SALKOVSKY A graduate of the Krasnoyarsk State Agrarian University (KSAU) with a degree in financial management. Professional experience in sales - about 8 years. ACEX allows Pavel to develop in the new sphere - international logistics. Before it, he was faced with the transportation of goods, but only here he could get such a great experience.

19 NEWS IN THE SPHERE % NEW ALLIANCE ALLIANCE NEW MEMBERS’ PROMOTIONS. DELIVERY AT AT DELIVERY RATES! SPECIAL % Autumn is a period of changes. The beginning of the school year, which actively affects not only students but also their parents. Companies from various spheres begin to distribute gifts, celebrating the second “New Year”. ACEX Alliance members, who prepared special promotions and tariffs for their clients in the autumn months, are no exception.

FANS TRANS, АСЕХ ALLIANCE agents, instead choose quality at MEMBER IN HONG KONG the same price! “We have high expec- AIRFREIGHT RATES EX CHINA tations from consolida- TO RUSSIA STAY LOW “Cargo consolidation tion: firstly, it will help FANS TRANS Company, together is an optimal product to achieve stability of shipments, with ACEX, offers to their customers for customers with flexible and secondly, it will allow us to special rates for the air transportation delivery schedule, for those who receive better from China that is significantly lower are ready to agree to change the rates for the due to consolidation of the Alliance dispatch date client from companies cargo. to obtain a each cargo The advantages of using the competitive which is added cargo consolidation: rate,” Evgeniya in the consoli- • Daily departures from any major air Vidulina, dation,” Andrey Baranov, head hub in China, only direct flights, coordinator of the development depart- space guaranteed! of the ACEX Agency network ment of FANS TRANS, ACEX in • No need to look for the shaky comments. Hong Kong comments. service of low cost airlines and

20 WWW.ACEXGROUP.NET NEWS IN THE SPHERE

ATLANTIC CARGO, ACEX ALLIANCE MEMBER IN MOSCOW TURKEY! FASTER, CHEAPER CONSOLIDATED CARGO DELIVERY FROM TURKEY TO SEA+ROAD RUSSIA AT SPECIAL RATES THROUGH NOVOROSSIYSK The company offers its customers TRANSIT to transport cargo from Turkey by TIME the new route – through 14 Novorossiysk (sea + auto). DAYS Transit time 12-13 days WEEKLY DELIVERY Transportation is made by sea, the itinerary is Istanbul - Novorossiysk and then by road from Novorossiysk This is achieved Customs Transit, which minimizes to Moscow. It is possible to drive by some factors: the risks of freight inspection, into and unload cargo at the speeds up the ICT registration and temporary storage warehouse in 1. Low cost of sea transportation in minimizes the costs of the Novorossiysk, Krasnodar and comparison with other routes document traffic. Rostov-on-Don. (delivery through the Baltics) 3. The company specializes at “Our company is one 2. The port of Novorossiysk uses the the delivery of consolidate cargo. of the only that trans- technology of fast and simplified There is an internal way of work ports cargo from Turkey registration of the Internal and interaction of all by this route. The cost of the departments for each product. transportation, in comparison “At the moment, we All business processes are with the cart- transport weekly 1 con- managed by the internal IT age, decreased system; there is a dynamic solidated container (we plan to by 45%. But the tracking of delivery time frames time frames reach 2 containers per week) at all levels. There is an internal have practically from Istanbul and are we are quality department that remained the ready to offer special conditions monitors the execution of all same”, – Elena Abramova, head in case you have a stable cargo instructions and obligations. of the dealership department volume,” Elena Abramova ex- of Atlantic Cargo, says. 4. On average, 95% -98% of cargo plains. get in on time.

Atlantic Cargo • To 20 m3/mo. – 100 $/m3 offers the following • 20,01-40 m3/mo. 85 $/m3 tariffs for the total • Simultaneously from m3 volume of all transported 20 3 goods per month: To 35 m tarrif 2000 $

21 MASTER CLASS RESPONSIBLE IS

THE ONE WHO СARRIES

WHO, WHEN AND HOW MUCH WILL PAY FOR THE LOST OR DAMAGED CARGO rranging cargo delivery MECHANICAL DAMAGE The client cannot influence on the people don’t think about The cargo must be properly and following 2 points: the compensation, - they efficiently packed in an appropriate ROAD TRAFFIC ACCIDENT believe that it will be container to prevent from being THEFT OR HIGHWAY ROBBERY А delivered to the customer broken / dented / damaged. safe. But it is necessary to know that a sender can count on the amends. The contractor is responsible for the safety of the cargo. The sender must draw up all the documents correctly and comply with obligations under them for his part. How else can we protect ourselves from the need to claim the compensation? VIOLATION In this case the insurance can help. It is necessary to start from the OF TRANSPORTATION CONDITIONS And you can insure both cargo and things that most often occur with Freezing cargo cannot be civil liability. Of course, according to the cargo: transported without a refrigerator. It is the law, the freight forwarder and the obvious. But it concerns all cargoes - if carrier have responsibility for the they need special temperature described cases, but, as judicial practice requirements, the carrier and the shows, it is easier to get money from forwarder should be informed of it. The insurance than to prove the fault in the sender must name the deadlines for accident and the amount of damage - transportation and other restrictions. the fact of loss of cargo is a reason for

22 WWW.ACEXGROUP.NET MASTER CLASS

paying the insurance. A liability compensation for those goods from the absence of which costs insurance contract guarantees that had lost their vendibility - more expensive than transporta- payments to the client in the case of an RESPONSIBLE IS without any insurance, on the ba- tion. Valuable cargoes areexpensive insured event. sis of general legislation. themselves (antiques, etc.) or goods One more plus: the insurance which are often exposed to theft (al- company will cover losses if the carrier There are a lot of liability laws: cohol, accessories, etc.) - because air or forwarder goes into bankruptcy. If there is the 7th article of the Federal traffic control is more serious. Anoth- you do not use insurance - you should Law “About Freight Forwarding Ac- er detail –the compensation of 20 at least apply to a proven company. tivities” for freight forwarders. For dollars per kilogram is for the inter- carriers - there is the 796th article national transportation. For Russian from the Civil Code–and the Charters There are usually no ones, the freight forwarder may be and Codes depending on the type of problems, tells Denis responsible for the full good’s prize. Bobrakov, Commer- transportation - by land, air or sea. cial Director, ACEX in Novoros- The responsibility is written in the All compensation amounts are writ- siysk: international documents. According ten and known. So, the carrier and The company operates in the to the Montreal Convention of 1990 freight forwarder should fulfil the fol- port of Novorossiysk. They in- (Russia joined to it this year), it should lowing conditions for the transporta- sure the ex- be 19 sdr of compensation for 1 kg of tion damage: pensive goods, gross weight of the destroyed, lost, Pay in full for lost or missing cargo; but they are damaged cargo. According to the Pay a part of the prize by which its often trans- Warsaw Convention of 1929 and the value has decreased upon damage. Or ported by air. Hague Protocol –it should be 250 the full prize, if the goods are not saved; In other cases, gold francs - 20 USD per 1 kg of gross The full prize- if the goods disappear at least in half ones, the clients weight. with the declaration of value or partial- have insurance themselves - the ly - in the case if the goods are partially forwarding company can be un- So if the cargo costs less lost or spoiled. informed in it. But even without than 20 dollars per kilo- In addition, the client can get back the insurance, they are ready to gram - it can be sent without insur- the freight fee in proportion to the val- pay compensation - if the cargo ance, says ACEX deputy business ue of the lost cargo (if it is not included damage is caused by their fault. development director Alexandra in the cost of cargo). He can get money Denis Bobrakov remembers his Chagina, who has been involved in even for lost profits, which occurred be- practical examples: air freight for ma- cause of the forwarder. We transported toys. The up- ny years. In other But, to say the truth, these rules do per boxes shifted and damaged cases, the insur- not work during hurricanes, earth- the lower ones and the goods in ance is strong- quakes and floods: if the freight for- them. We saw it at the customs ly recommend- warder or carrier proves that the cargo and recorded, the insurance ed. After all, hav- was damaged or lost due to reasons company and the sender did not ing saved a couple of thousand on beyond their control, the client will on- have a claim to us. Besides, they insurance, you can lose much more ly apply to the nature forces for com- were responsible for the proper at the end: pensation. packaging and placement. But It is more profitable sometimes to Alexandra Pisareva last year we transported MDF send a small cargo by air - up to 500 panels. While customs was ex- kilograms. But most often we trans- amining them, it began to rain; port the urgent goods. These are live some of them were wet and animals, which you cannot transport swollen. The client noticed when for a month, some kinds of equip- he receipted it and we paid the ment, and the unproductive time

23 OUR FELLOWS CHILD STORIES OF ADULT LEADERS

Speaking about September, we imagine notebooks, textbooks and schoolbags. But, very few people know that the first autumn month is noted not only as pupils and students day. The professional holiday of General Director is officially established on September 28 in Russia. Who were directors of ACEX Alliance during school days: what event will they never forget, and what teachers will remember them for? Has school influenced the choice of their life course?

INNA VYSOTSKAYA, GENERAL DIRECTOR ACEX MOSCOW, SCHOOL 18, NERUNGRI, GRADUATED IN 1994

I studied in the South Yakutia in the Far North where the snow was on the ground for 9 months in the year, but atmosphere at my school was very warm. School helped me to develop skills that became my profession later: the ability to describe the thoughts in good texts that helped and school events arrangement desire to get only excellent marks in PR. KVN (humour game in Russia) helped in the event industry. The helps me to get the best result.

FACTS ONLY

the performances like the I liked most of all at school pupils In Moscow. They will remember me for Russian language and a long time because I liked to literature lessons, participat- I will never forget when it arrange KVN, holidays, these ed in school Olympiads . was minus 40 degrees skills became my profession. outside and we read poetry to It is a pity we didn’t have a each other until one of us School years are wonderful possibility to go to the the- forgot. I wish I had such because you can find friends ater and museums and see memory now and good who stay with you for the rest health. of your life.

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ALEKSEY PENKAUSKAS, CEO AT FF CARGO SERVICE, ACEX UKRAINE SCHOOL № 12, VINNYTSIA, GRADUATED IN 1993

Thanks to the school, I liked geography, which, most likely, determined the choice of my profession - international logistics.

FACTS ONLY and other activities I was fond I liked tea and pies most of all, I will never forget when I have of knitting. school lunch was the most fallen in love for the first time. long-awaited thing. School years are wonderful They will remember me for a because you have no It is a pity I had no opportunity long time at school because I problems: do your homework at school… I have no reasons to attended all the sections and on time and go for a walk with be worried: I took everything additional lessons: except for your friends. from my school it could give me. the photo studio, mathematic

DENIS BOBRAKOV, COMMERCIAL DIRECTOR BLACK SEA SHIPPING, АСЕХ NOVOROSSIYSK, SCHOOL № 12 IN NOVOROSSIYSK, GRADUATED IN 2004.

I studied at a sports class of the Football Academy. That is why sometimes I didn’t think about studying. From the other hand these were the sports events that formed the champion qualities in me: concentration, self-motivation, and courage – everything that a leader of a big company needs. . FACTS ONLY

I liked most of all at school long breaks and warm I will never forget when they School years are wonderful cinnamon buns. praised me at the parents’ because they passed meeting. without cell phones and It is a pity I never approached social networks. a senior school mate, a girl They will remember me for a I liked. long time at school because I was funny and smart.

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MIROSLAV ZOLOTAREV, ACEX BOARD DIRECTOR, SCHOOL №11 IN MARIUPOL, DONETSK REGION, GRADUATED IN 1988

School years didn’t influence the choice of my work because the only goal was to study hard at school and study everything I was taught. That’s what I did at school and I still remember the formula of sulphuric acid and Ohm’s law.

FACTS ONLY control works starting from the 3rd class and gave the I will never forget when I marks to pupils (sometimes I liked most of all received a “3” at the Russian made some corrections, but mathematics at school. language lesson and gave a with the blue pen). word not to get them anymore. It is a pity I never received a School years are wonderful “2” (nothing else comes to my They will remember me for because you have lots of mind, although it is no sense a long time at school because possibilities and you know to feel pity about that). I helped the teacher to check when it will finish.

SERGEY MOSKOVCHENKO, GENERAL DIRECTOR IN WORLD LOGISTICS CENTER, ACEX IN TOMSK, GYMNASIUM №26 IN TOMSK, GRADUATED IN 1998.

I learned to plan time for my busy days during my school years. At the age of 8, I have already earned first money for my appreciated work. I was curious: everything incomprehensible was more interesting for me, I tried to study it out. Therefore, I attended educational circles except for the

26 WWW.ACEXGROUP.NET OUR FELLOWS school, lessons, sports sections and active courtyard games. Even in that FACTS ONLY time I dreamed of being a company’s head and learned how to manage my wife first time, we studied I liked most of all hard at one school. people. So, I became a businessman. science at school: physics, I like to generate and introduce chemistry, mathematics. They will remember me for a new. Everything that I have learned long time at school because I in those years can help me now: to It is a pity I never participated participated in all the sports events. manage correctly priorities, to make in school Olympiads. quickly right decisions in difficult School years are wonderful and unusual situations, to choose I will never forget when I saw because they are easy-going. a professional team for work with which I can achieve high results.

ANDREW SMIRNOV, CEO, AGENCY OF CUSTOMS LOGISTICS АСЕX SAMARA, SCHOOL № 42, TOLYATTI, GRADUATED IN 1980

I remember school years as a serious preparation for the professional path. Tolyatti is a city of automobile makers where the work at the car factory was very prestigious in the 70s-80s years. Tolyatti schoolchildren were prepared for it in advance. In the 8th FACTS ONLY and 9th grades, at the handicraft lessons, we learnt the auto-business, teacher, and she pitched me and in the 10th grade, once a week, all I liked most of all at school to out of the class. the boys in our class worked for four walk along the empty school hours on the main assembly line of corridors, which we called They won’t remember me recreation during the lessons. the Volga Automobile Plant, making for a long time at school! Soon “Zhiguli”. enough after our graduation, Together with the school certificate the school slip out of It is a pity I had no at the graduation party, we got existence- it was simply opportunity to come to mechanic certificate of the 2nd disbanded. category, with whom you could go to school by my own car. work in any car factory in the Soviet School years are wonderful I will never forget when Union next day. The knowledge of because most of them you are everyone wrote an literature the structure and functioning of the responsible only for yourself, essay in the 9th grade, and I and not for those who are machines helps me now in the work made flare up the literature of the general director of the logistics around you. company.

27 OUR FELLOWS GOOD GIRLS OF THE MARKETING DEPARTMENT Have you ever talked to Marina Ilina or got a letter from Veronika Levashkevich? Is your answer negative? Then you need to meet new experts of the marketing and administration departments.

Marina Ilina – marketing and PR specialist Marina came to marketing from teaching, graduated from Yaroslavl State Pedagogical University in 2018. After 3 years of being Marina Vladimirovna – French and English language teacher- she decided to try new direction having started her carrier in ACEX as PR and marketing specialist.

Communication with people is the thing that charges her a lot. During studying in France Marina communi- cated with a lot of foreigners of different professions and social statuses. That’s what helped her to under- stand that the foreign language needs to be used in the direct function – for communication. And there is nothing more interesting than talking to the owners of big companies and native speakers.

Veronika Levashkevich – administrative manager

Veronika graduated from the Belarusian Nation- al Technical University, mining faculty and worked as engineer for 2 years but then left it for men. During study she has been retrained and received the second specialty of economist which was her profession for several years.

The experience in administrative sphere and the vacant place in ACEX helped to make a choice for international logistics. Veronika likes interesting work and the absence of the routine, communication with clients and new experience. It is good to learn something new.

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