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SUPERTRAK EX4650, EX8650, EX8654, EX8658, EX16650 USER MANUAL Version 3.0 SR3 Supertrak EX Series User Manual

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SUPERTRAK EX4650, EX8650, EX8654, EX8658, EX16650 USER MANUAL Version 3.0 SR3 Supertrak EX Series User Manual SUPERTRAK EX4650, EX8650, EX8654, EX8658, EX16650 USER MANUAL Version 3.0 SR3 SuperTrak EX Series User Manual Copyright © 2009 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology. Trademarks Promise, and the Promise logo are registered in U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Important data protection information You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product. Notice Although Promise Technology has attempted to ensure the accuracy of the content of this manual, it is possible that this document may contain technical inaccuracies, typographical, or other errors. Promise Technology assumes no liability for any error in this publication, and for damages, whether direct, indirect, incidental, consequential or otherwise, that may result from such error, including, but not limited to loss of data or profits. Promise Technology provides this publication “as is” without warranty of any kind, either express or implied, including, but not limited to implied warranties of merchantability or fitness for a particular purpose. The published information in the manual is subject to change without notice. Promise Technology reserves the right to make changes in the product design, layout, and driver revisions without notification to its users. This version of the User Manual supersedes all previous versions. Recommendations In this Manual, the appearance of products made by other companies, including, but not limited to software, servers, and physical drives, is for the purpose of illustration and explanation only. Promise Technology does not recommend, endorse, prefer, or support any product made by another manufacturer. ii Notices Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult Promise Technology, Inc. or an experienced radio or TV technician for help. This device complies with Part 5 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Only digital device equipment CERTIFIED CLASS B should be attached to this equipment and that must have shielded cables. iii SuperTrak EX Series User Manual iv Contents Chapter 1: Introduction . .1 About This Manual . .1 Product Overview . .2 XOR Microprocessor . .2 Hot-Swapping . .2 WebPAM PRO Management Software . .3 Operating System Support . .3 Browser Support . .4 Key Features and Benefits . .4 Specifications . .6 Chapter 2: Installation . .7 Unpacking the SuperTrak Card . .7 Installing the SuperTrak Card . .9 Connecting SuperTrak to a SuperSwap Enclosure . .14 Connecting SuperTrak to a VTrak JBOD Enclosure . .14 SAS Connections and ID Numbers . .15 Choosing the Physical Drives . .17 Creating a Logical Drive . .18 Installing the CLI . .23 Installing onto Windows . .23 Installing onto Linux . .29 Installing the CLI onto FreeBSD . .36 Installing the CLI onto VMware . .37 Installing WebPAM PRO . .38 Utility Server . .38 Agent . .38 JRE . .39 Internet Browser . .39 Installing WebPAM PRO onto Windows . .40 Installing WebPAM PRO onto Linux . .49 Logging into WebPAM PRO . .58 Logging in at the Host PC . .58 Logging in over the Network . .58 Login Screen . .59 Setting up WebPAM PRO . .60 v SuperTrak EX Series User Manual Chapter 3: Installing Drivers . .63 Driver Installation Media . .64 Windows . .64 Linux and FreeBSD . .65 Windows Server 2008 . .66 New OS Installation . .66 Existing System . .67 Confirming Driver Installation . .67 Windows Vista . .68 New OS Installation . .68 Existing System . .69 Confirming Driver Installation . .69 Windows Server 2003 . .70 New OS Installation . .70 Existing System . .71 Confirming Driver Installation . .71 Windows XP . .72 New OS Installation . .72 Existing System . .73 Confirming Driver Installation . .73 Red Hat Linux Enterprise 4.4, 4.5, 4.6, 4.7 . .74 New OS Installation . .74 Existing System . .74 Fedora Core 6 . .75 New OS Installation . .75 Existing System . .75 Fedora Core 7, 8 . .76 New OS Installation . .76 Existing System . .76 openSUSE 10.2, 10.3, 10.5, 11 . .77 New OS Installation . .77 Existing System . .77 SLES 10, 10 SP1, 10 SP2 . .78 New OS Installation . .78 Existing System . .78 Miracle Linux 4 . .79 New OS Installation . .79 Existing System . .79 FreeBSD 6.1, 6.2, 6.3, 7.0 . .80 New OS Installation . .80 Existing System . .81 vi Contents Chapter 3: Installing Drivers, cont. VMware ESX Server 3.0.2, 3.5.0 . .82 New OS Installation . .82 Existing System . .82 Chapter 4: SuperBuild™ Utility . .85 SuperTrak BIOS . .85 Accessing the Main Menu . .88 Selecting a Controller . .89 Viewing Controller Information . .89 Managing Physical Drives . ..
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