Vall d’Hebron Hospital 1 © Vall d’Hebron University Hospital Coordination Management and Communication Unit Design Communication Unit Photography Hospital’s field, Josep Maria Ardèvol and Quim Roser Printing Pereda Print Solutions, SL Legal deposit : B. 2921-2013 2 Index A public institution referral . 4 From proximity to internationality . 5 Vall d’Hebron in figures . 6 Mission, vision values . 8 Our assistance . .. 9 Areas of excellence . 11 Aims and objectives . 13 Training . .14 Research Institute of Vall Hebron University Hospital(VHIR) . 16 Professionals . 18 Quality and innovation . 19 Social commitment . 20 Corporate Social Responsibility . 22 Contact us . 23 3 A public institution referral A health, teaching and research complex, with more than 22 buildings and 7.000 professionals, working for healthcare and well-being of patients The Vall d’Hebron University Hospital is the largest hospital complex in Catalonia 7 .000 professionals and one of the largest in Spain. It has a team of around 7,000 professionals and a 22 buildings budget of 563 million euros. It is located at the base of the Collserola Mountains, in the north of Barcelona, and its area of influence includes the neighbourhoods of 1,146 beds (182 tertiary beds) Horta-Guinardó, Nou Barris and Sant Andreu and the city of Montcada i Reixac, with a population of more than 450.000 inhabitants. At the same time, the Hospital 45 operating theatres has become a reference point for Catalonia, the rest of Spain and internationally, due 381 consulting rooms to its highly complex in tertiary care procedures. 3 Accident and emergency areas It is structured into three main health areas: General Area, Mother and Child Area and Orthopaedics and Rehabilitation Area. Located in the Pere Virgili Health Park, 98 Out-patient departments (OPDs) near the hospital complex, there is a Non-Hospitalisation Surgery Unit. The hos- pital also extends its activities to the Horta Primary Care Centre with a specialized €563 M budget primary care unit. National reference for 19 groups of pathologies CSUR With 1,146 beds, the hospital is committed to a management model that places (Centers, Services and Units for the patients at the centre of its actions, including training and research, and promotes National Health System) participation in Catalan and Spanish research projects. Quality is a key aspect for the professionals at the hospital, who enjoy national and international prestige and are Centre of reference in Catalonia for involved in initiatives with the Ministry of Health and the public company, Catalan tertiary care Health Institute, to which it belongs. Ictus Adult Oncology The Vall d’Hebron University Hospital encompasses practically all medical and sur- Mother and Children Oncology gical specialities and has the necessary healthcare modalities to cover all these areas, Congenital Heart Disease including clinical services and clinical support units, university educational centers, Major Burns public health services companies, research centers, laboratories and other installa- Spinal Injuries tions to round out the hospital’s activities in healthcare. Multiple Injuries Marfan Unit Inflammatory Bowel Disease Unit Multiple Sclerosis Neonatology Foetal Surgery Pulmonary hipertension 4 From proximity to internationality National and international Hospital referral A communitarian Hospital working and networking with the community Barcelona Reference area >450.000 people 5 Vall d’Hebron in figures Annual figures A day in Hospital >57.000 discharges 116 Discharges >30.000 surgical interventions 910 Hospitable stays >870.000 outpatient visits 120 Surgery >74.000 outpatient visits in day hospitals 3.525 Outpatient visits >200.000 emergencies 550 Emergencies >10.000.000 Determinations in labo- ratories >130.000 patients attended in medi- cal surgeries (diagnostic tests of high and low complexity) 6 Tertiary and highly complex care We commit to a new Medicine directed to the limits of knowledge. A Medicine that, from the understanding of the operation of the biomolecule and the biological processes is capable of incorporating innovative treatments, in order to boost the development of a healthier and supportive society 1.500 Radiotherapy treatment 588 Cardiac surgeries with extracorporeal circulation 200 Robotic surgeries 60 teleICTUS 30 Pediatric Cardiology Telemedicine Programs Adult Transplants 82 Cornea 46 Liver 54 Bone marrow 46 Lung 95 Kidney Pediatric Transplants 7 Heart 9 Liver 25 Bone marrow 3 Lung 10 Kidney 7 Mission, vision and values Values We care about our patients’ health, our staff and the essential values of the public health system. C Commitment . We are responsible and accurate with the resources we are allocated accountable to society showing our results with transparency. We are committed to Mission the sustainable progress of the health system and society. Trust . We aim to build trust among patients, professionals, society and the health We take care of people’s health, in authority. We believe our professionals, our strengths and work with conviction and order to meet their needs and expec- dedication to improve our weaknesses. tations through a comprehensive, effective, efficient and quality health care system. We aim to promote the training of professionals that society A needs and developing a research that Accessibility . We are an institution accessible to patients, trying to respond quickly contributes to improving the health and easily to your health problems. We guarantee the support of our specialists to and quality of life of people. primary care professionals and other health care institutions in the region. Welcome . We offer a humane, warm, friendly and personalized service to our Vision patients and their families. We aim to be a friendly and comfortable hospital for patients and professionals. Our aim is being an excellence health institution, a referral in Catalonia, nationally and interna- R tionally in health care, teaching and research. We aspire to be recognized Respect . We respect the dignity, autonomy and decision-making capacity of by the citizens, professionals and the patients and their families. We guide the relationships with other professionals and environment as an innovative or- institutions towards respect for the work and responsibility that each one has as- ganization in all lines of activity noted signed. for the quality of its performances, Resolution . We solve the healthcare problems of the patients in an effective, effi- and adds that generates knowledge. cient and safe way, our basis is the best scientist evidence and the available technol- Contributing to the advancement of ogy, promoting the healthcare continuity and sharing our knowledge. sustainable health system is essential to achieve the continuous professional and personal development of those E who work in our Hospital. Expertise . We have highly skilled professionals and leaders who apply the latest scientific evidence and the latest technology to solve the health problems of the population, driving innovation and progression of knowledge, with the will for learning, teaching and continuous improvement. Equity . We are an institution of the public system committed to its essential values. We provide health care under principles of justice and equity, according to the healthcare needs of the population we serve. 8 Principles Towards the patient oriented We focus our efforts on providing a comprehensive response to the needs and ex- pectations of the patient, from a technical point, such personalized information and ensuring continuity of care. We respect the dignity, autonomy and decision-making capacity of patients and their families. Committed to Society and Health Care System We are committed to society and the healthcare system, because we are aware that the activities and progress in knowledge of the hospital have an important impact. We view it as a system, networking and promotes strategic partnerships with key actors and institutions around. Recruitment and career development based on merit Actively promote the professional and personal growth of people working in our hospital. We promote the acquisition of knowledge and skills that add value to pa- tients in the hospital and society. We encourage teamwork, participation and sense of belonging. Knowledge and innovation at the service of people We apply the latest knowledge, technology and scientific-technical practices based on the best available evidence. We have a proactive approach to innovation in health sciences and organizational changes, the ability to generate and incorporate new ideas and flexibility to adapt to new circumstances. Quality and continuous improvement as the basis of all our actions We seek excellence and continuous improvement of processes and outcomes in any and all of our lines of action. Accountability, transparency and ethics in decision making We seek to align responsibly and transparent, sustainable and effective and efficient use of resources we have been allocated at all times with fairness and ethics and ethical criteria in each one of our actions. 9 Our health care delivery The patient and their needs are the centre of all our Plan Action A multidisciplinary team work, individualized vision and a global treatment of the healthcare problems enable us to attend to the healthcare needs of the people through their lives 10 Our health care delivery We act as a reference centre for the National Health System (Spanish territory) for high complex procedures in adults and children