Marie Curie Cancer Care s2

Marie Curie Job Description

Job Title Day Services Manager/ Allied Health Professional Lead, Community Services

Job Reference SC2721

Department Community Services – based in Day Services/Outpatients

Location Marie Curie Hospice, Edinburgh

Reports to Lead Nurse, Community Services

Accountable to Hospice Manager

Job Purpose/Summary

 To manage person-centred rehabilitative community services for patients attending outpatients and day services at the Edinburgh Hospice.  To be responsible for the development and support the delivery of therapeutic programmes of care across Edinburgh and West Lothian, working in partnership with the clinical nurse managers.  To be accountable for the overall management of, recruitment, deployment and supervision of outpatients and day services staff and volunteers ensuring the co- ordination of all services provided to the patients.  Optimise the cost effective use of all resources including monitoring the relevant budget.  To promote an environment conducive to the training needs of staff and volunteers and participate in teaching.  To be accountable for defining and ensuring that agreed professional standards are reflected in practice across all AHP services covered by Edinburgh hospice, managing the AHP team.  To provide professional leadership within the Senior Management Team of the hospice.

Key Relationships

Internal  Assistant Director of Allied Health Professionals within Marie Curie  Hospice Manager  Senior Management Team (SMT)  Lead Nurse, Community Services  Community Clinical Nurse Managers – Edinburgh and West Lothian  Medical consultants  Multidisciplinary team  Central MC Volunteer Services  Hospice Volunteer Support  Outpatients and day services volunteer team leaders and volunteers  In patient unit manager and team  Non clinical support services and staff  Practice Educator

1 July 2015 External  Patients and families/carers  Health and social care professionals – acute and community  Local AHP networks  Voluntary organisations including carers’ support

Accountabilities (Duties & Responsibilities)

Clinical

 Work with the multidisciplinary team to provide a high standard of specialist palliative care to patients and their carers within community services, including the facilitation of a safe and effective discharge from the service, where appropriate.  To support a specialist AHP resource across hospice services.  To work closely with the clinical nurse specialists to ensure the development and maintenance of a problem solving approach to the assessment, planning, implementation and evaluation of care for all patients.  To develop and support the delivery of therapeutic programmes of care across Edinburgh and West Lothian.  To act as a specialist resource for patients, carers, staff, volunteers and non-specialist groups of staff.  To be responsible for the development, implementation and maintenance of agreed clinical policies and procedures. To ensure that review and regular update is undertaken in line with the changing and developing service within Marie Curie and nationally.  Foster a sensitive and caring environment for patients, carers, staff and volunteers leading the outpatients and day services teams by example and professionalism.  To maintain/develop clinical skills through regular direct clinical input.  To ensure that services support access for all and address health inequalities.

Managerial

 To manage the outpatients and day services ensuring the effective deployment of staff, allied health professionals, complementary therapists and volunteers to meet care needs. This will include overseeing duty rotas, anticipating problems and, where they exist, taking appropriate action.  Be responsible for assessment and management of risk, including infection control within outpatients and day services.

2 July 2015  Develop and project manage new service interventions/ activities to meet the needs of patients and carers  Participate in the SMT ‘on-call’ rota for the Hospice.  Have line management responsibility for designated staff including AHP team and Care Assistant including ensuring professional registration, insurance, continual development and supervision requirements are met.  Undertake management of sickness, absence and performance issues, reporting to the Lead Nurse, Community Services.  Participate in the Hospice’s Personal Performance Review and Development programme undertaking PPRDs with directly managed staff members and assisting them to formulate their Personal Development Plans, as well as ensuring appropriate system for reviews of all directly managed staff and volunteers.  Be responsible for the recruitment, selection and induction of staff and volunteers within community services  Ensure all activities are consistent with Marie Curie and the Hospice’s policies.  Play an active role as a member of the Senior Management Team including contributing to relevant hospice strategy and plans.

Communication

 Maintain effective support and communication with patients, families and carers.  Ensure effective communication is maintained: o With external health and social care partners o Within the community services multidisciplinary team and across the wider hospice clinical team o With wider hospice support and administration services  Ensure appropriate and timely use of outpatients and day services  Participate in or lead the weekly MDT meetings, ensuring effective patient management within community services, including timely discharge.  In co-operation with the Lead Nurse, Community Services and other senior colleagues, support systems for user feedback.  Ensure effective record keeping and documentation.  Promote an open and honest culture which reflects a ‘can do’ attitude.

Clinical Governance

 Play a key role in Marie Curie Clinical Governance Programme, participating in, and supporting research and audit both within the Hospice, regionally and nationally.  Actively encourage and participate in the Clinical Supervision process.  Develop research based practice and lead practice development activities.  Develop clinical protocols to facilitate practice developments, benchmarking where possible, to ensure that the Hospice adheres to best know practice and makes optimum use of resources to achieve the highest standards of care and service.  Maintain a safe environment for patients, visitors, staff and volunteers, ensuring that staff and volunteers are aware of their responsibility in relation to health and safety, and cleanliness.  Investigate all accidents, untoward incidents and complaints relating to the outpatients and day services, reporting to the Lead Nurse, Community Services and ensuring that appropriate action is taken in accordance with agreed policies and procedures.  Take an active role in quality assurance initiatives and implementing resulting action plans.

3 July 2015 Professional Development and Education

 Working closely with the senior clinical team, promote an environment conducive to the development needs of staff and volunteers, and participate in the teaching of staff including clinical staff, students and volunteers.  Ensure staff development is consistent with Marie Curie Nursing Strategy and national guidance.  Take responsibility for the educational needs of directly managed team and, where appropriate, work with the Lead Nurse, Community Services and Practice Educator to develop programmes to meet their needs.  Co-ordinate areas of expertise within the team in conjunction with the wider clinical teams.  Oversee and participate in induction programmes for new staff and volunteers.  Ensure all staff and volunteers participate in mandatory update training.  Adjust scope of practice where necessary to improve patient care.  Adhere to relevant Code of Professional Conduct in the performance of clinical practice and to be professionally accountable for all actions while on duty.  Keep up to date with current issues and changes in clinical practice, and ensure ongoing personal development in line with professional requirements.  Participate in Personal Performance Development Review with the Lead Nurse, Community Services to discuss own professional and managerial development and agree objectives in line with hospice priorities.

General

In addition to the specific duties and responsibilities outlined in this job description, all Marie Curie employees should be aware of their specific responsibilities towards the following:

 Marie Curie is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and respect volunteers, and may be asked to work alongside or supervise a volunteer as part of their role whilst working at Marie Curie.  Marie Curie operates a no-smoking policy. The post holder should either be a non- smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Marie Curie business outside the office.  Adhere to all health and safety and fire regulations and to co-operate with the Charity in maintaining good standards of health and safety.  Adhere to all Marie Curie policies and procedures at all times  Actively promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering to Marie Curie policies on safeguarding  Uphold ethical and professional standards and not behave in a manner that is likely to bring the Charity into disrepute.  Promote and sustain a responsible attitude towards equal opportunities and diversity within the Charity.  Demonstrate a commitment to ongoing registration requirements or any national professional or occupational standards associated with the role.  Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.  For designated roles, the post holder will be responsible for health & safety, business continuity planning and/or risk management. (These responsibilities will be notified on appointment).

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

4 July 2015 Marie Curie Person Specification

Job title: Allied Health Professional Manager - Community Services

Job Reference: SC2721

Criteria Essential Desirable How assessed

Qualifications,  BSc in relevant  Practice Teacher  Application/ training and Health Related or PGCE  Interview education Subject  Masters Degree  Current  Recognised Professional management Regulation qualification Registration  Evidence of recent on-going professional development

Skills / Abilities  Multi-Disciplinary  Group work skills  Application/Interview Team Leadership and Management  Excellent interpersonal skills  Excellent advanced communication and negotiating skills  Time management  Performance management  Ability to work sensitively in confidential setting  Patient-centred programme and/or service development

Knowledge  Up to date  Willingness to  Application/ knowledge of undertake  Interview palliative care additional training issues as required  Knowledge of rehabilitation within palliative care  Demonstrable understanding of relevant legislation and impact in

5 July 2015 palliative care setting  Knowledge of national agendas for health and social care  Knowledge of how a life limiting or terminal illness can impact on individuals and families  Understanding of the impact of inequalities on access to services  Knowledge of Microsoft office.

Experience  Significant post  Direct experience  Application/ qualifying in specialist  Interview experience (at least palliative care band 6 level) setting  Demonstrable  Business experience of Planning working with  Budget individuals and Management families in complex  Managing multi- situations facing disciplinary loss. teams  Team Leadership  Working with and Management volunteers experience  Experience of  Service performance improvement management experience  Analysis of  Teaching/training complex  Research and audit information

Other  Self-motivation  Application/ requirements  Team player  Interview  Ability to meet deadlines  Positive outlook  Confident  Ability to work on own initiative  Ability to think innovatively  Access to own transport  Willingness to travel  Willingness to being on-call

Where appropriate, reasonable adjustments to these criteria will be considered to accommodate personal circumstances such as disabilities

6 July 2015 Marie Curie Terms & Conditions

Job title Allied Health Professional Manager – Community Services Job reference SC2721 Salary scale Agenda for Change Pay Scale Band 7 Annual leave entitlement 35 days (including 10 bank holidays) Notice period One Month Working hours 37.5 hours per week Disclosure Check PVG Disclosure Check (as this role will involve undertaking regulated work

Other benefits  Continued access to NHS Pension Scheme (subject to eligibility)  Marie Curie Group Personal Pension Scheme  Season ticket loan  Loan schemes for bikes; computers and satellite navigation systems

Due to administration costs borne by the charity, we regret that only short-listed candidates will be contacted. If you have not heard from us within four weeks of the below closing date, please assume that your application has been unsuccessful.

Contact Numbers: Libby Milton, Lead Nurse 0131 470 2201 or email: [email protected]

Closing date: 11th September 2015

To apply please visit our website www.mariecurie.org.uk/jobs

Please email your application form to [email protected] with the subject line ‘Reference Number – Job Title – Location’

Marie Curie aims to be an employer of choice and is committed to equal opportunities. Charity reg no. 207994 (England & Wales), SCO38731 (Scotland).

7 July 2015