Module 7- Transaction Correction and Reversal

OASYS Training Worksheet Unit 2- Common Account Transactions

Module 7- Transaction Correction and Reversal Viewers will learn how to: 1. Correct a transaction from the Teller Transaction screen prior to applying the transaction.

2. Correct a transaction occurring on an account within the current calendar day.

3. Revers e a transaction occurring on an account on a previous calendar day.

Process:

Correcting a Transaction from the Teller Transaction screen  Highlig ht the transaction to be corrected in the Pending Transaction Summary table

 Select Yes to the Delete Transaction prompt

 Click Exit

 Click No to continue the delete transaction process

 Select Delete to delete the transaction and return to the Member Lookup screen

Correcting a Transaction the Same Day it was applied  Begin from the Member Look-up screen after searching and selecting your member

 Select the Transaction Correction button

 Key the member’s Member Number into the Account Number field and press Enter

 Scroll to locate the transaction to be corrected

 Click to highlight the transaction to be corrected

 The Teller Transaction screen will open with the transaction displayed in the Pending Transaction Summary table

 Click and drag to highlight the Total Cash In amount then press Delete Last Revised: 9/10/12 OASYS Training Worksheet  Click and drag to highlight the Total Checks In amount then press Delete

 Click to highlight the line of the transaction to be corrected and select Yes to the resulting prompt

 Repeat for each line of the transaction

 Click Yes to apply the changes and delete the transactions

 Click OK

 Select Exit to return to the Member Look-up screen

Reverse a Transaction from a Previous Date  Select the Batch Processing option from the main menu

 Click Batch Entry

 Press key in the Journal Date of the transaction to be reversed then press Yes to confirm the batch date

 Enter Y or N at the Print prompt then press Enter

 Search for and select the member

 Select the account on which the transaction occurred

 Scroll through the posted transactions table to locate the transaction to be reversed

 Enter the Transaction Date as displayed in the table then press Enter

 Enter the Effective Date then press Enter

 Select the Reverse option from the dropdown, press Enter

 Double click to select the transaction to be reversed

Last Revised: 9/10/12 OASYS Training Worksheet  Click the check the Reverse Transaction box, select OK

 Click the OK button to complete the reversal process

 Select the Transaction Correction button to view and confirm the correction in the Audit screen

 Click Exit

 Review the Batch Transaction Entry Summary (should reflect only the transaction reversal you just completed)

 Scroll to the bottom of the screen and click PreClose

 Navigat e through each of the fields by pressing Enter

 Press Enter or click Return to save PreClose information

 Press Enter or click Yes to the resulting prompt

 Click the Exit Batch button and follow the prompts to return to the main menu

Complete the Corrected Transaction  Navigat e to Real-Time processing

 Search for and select the member for whom you made the correction or reversal

 Select the account

 Select the Update option located in the Effective Date column

 Select the effective date from the calendar display

 Enter Total Cash In and Total Checks In as required

Last Revised: 9/10/12 OASYS Training Worksheet  Comple te the corrected transaction as originally requested by the member

 Review the Pending Transaction Summary and the Summary tables for accuracy

 Select Apply Transactions

 Print the receipt as required by your institution

Hints:  When correcting a transaction which brought funds into the credit union, whether cash or checks the funds must be zeroed out.

 Correct ed or reversed transactions will appear in red in the member’s Posted Transaction History.

Notes:

Questions:

Signature: Date Completed:

Last Revised: 9/10/12