Module 7- Transaction Correction and Reversal

Module 7- Transaction Correction and Reversal

<p>OASYS Training Worksheet Unit 2- Common Account Transactions</p><p>Module 7- Transaction Correction and Reversal Viewers will learn how to: 1. Correct a transaction from the Teller Transaction screen prior to applying the transaction.</p><p>2. Correct a transaction occurring on an account within the current calendar day.</p><p>3. Revers e a transaction occurring on an account on a previous calendar day. </p><p>Process:</p><p>Correcting a Transaction from the Teller Transaction screen  Highlig ht the transaction to be corrected in the Pending Transaction Summary table</p><p> Select Yes to the Delete Transaction prompt</p><p> Click Exit</p><p> Click No to continue the delete transaction process</p><p> Select Delete to delete the transaction and return to the Member Lookup screen</p><p>Correcting a Transaction the Same Day it was applied  Begin from the Member Look-up screen after searching and selecting your member</p><p> Select the Transaction Correction button</p><p> Key the member’s Member Number into the Account Number field and press Enter</p><p> Scroll to locate the transaction to be corrected</p><p> Click to highlight the transaction to be corrected</p><p> The Teller Transaction screen will open with the transaction displayed in the Pending Transaction Summary table</p><p> Click and drag to highlight the Total Cash In amount then press Delete Last Revised: 9/10/12 OASYS Training Worksheet  Click and drag to highlight the Total Checks In amount then press Delete </p><p> Click to highlight the line of the transaction to be corrected and select Yes to the resulting prompt</p><p> Repeat for each line of the transaction</p><p> Click Yes to apply the changes and delete the transactions </p><p> Click OK</p><p> Select Exit to return to the Member Look-up screen</p><p>Reverse a Transaction from a Previous Date  Select the Batch Processing option from the main menu</p><p> Click Batch Entry</p><p> Press key in the Journal Date of the transaction to be reversed then press Yes to confirm the batch date</p><p> Enter Y or N at the Print prompt then press Enter</p><p> Search for and select the member</p><p> Select the account on which the transaction occurred</p><p> Scroll through the posted transactions table to locate the transaction to be reversed</p><p> Enter the Transaction Date as displayed in the table then press Enter </p><p> Enter the Effective Date then press Enter</p><p> Select the Reverse option from the dropdown, press Enter</p><p> Double click to select the transaction to be reversed</p><p>Last Revised: 9/10/12 OASYS Training Worksheet  Click the check the Reverse Transaction box, select OK</p><p> Click the OK button to complete the reversal process</p><p> Select the Transaction Correction button to view and confirm the correction in the Audit screen</p><p> Click Exit</p><p> Click Exit</p><p> Review the Batch Transaction Entry Summary (should reflect only the transaction reversal you just completed)</p><p> Scroll to the bottom of the screen and click PreClose</p><p> Navigat e through each of the fields by pressing Enter </p><p> Press Enter or click Return to save PreClose information</p><p> Press Enter or click Yes to the resulting prompt</p><p> Click the Exit Batch button and follow the prompts to return to the main menu</p><p>Complete the Corrected Transaction  Navigat e to Real-Time processing</p><p> Search for and select the member for whom you made the correction or reversal</p><p> Select the account </p><p> Select the Update option located in the Effective Date column</p><p> Select the effective date from the calendar display</p><p> Enter Total Cash In and Total Checks In as required</p><p>Last Revised: 9/10/12 OASYS Training Worksheet  Comple te the corrected transaction as originally requested by the member</p><p> Review the Pending Transaction Summary and the Summary tables for accuracy</p><p> Select Apply Transactions</p><p> Print the receipt as required by your institution</p><p>Hints:  When correcting a transaction which brought funds into the credit union, whether cash or checks the funds must be zeroed out.</p><p> Correct ed or reversed transactions will appear in red in the member’s Posted Transaction History.</p><p>Notes: </p><p>Questions: </p><p>Signature: Date Completed:</p><p>Last Revised: 9/10/12</p>

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