2019 Annual Report

ADDING DIMENSION Evangelical Community Hospital Annual Report 2019 TABLE OF CONTENTS 14 Board of Directors 16 02 Donor Report PRIME 48 06 Financial Report Geisinger Relationship 50 09 Community Benefit Report An Epic Conversion 12 Social Issues President’s Message Fiscal year 2019 was a period of extraordinary change at Evangelical Community Hospital. We signaled our strategic intent by announcing a stronger relationship with Geisinger. The unique agreement positions Evangelical to move forward as an independent community hospital while working more closely with Geisinger to make healthcare delivery in our region more efficient, cost- effective, and simply better for the patients we serve. The Hospital broke ground on our most ambitious construction project to date—a 112,000-square-foot expansion that, while not changing our bed complement, will significantly impact how care is delivered at Evangelical. Patients and families will be admitted to private rooms with their own bathrooms, and our caregivers will have the space and privacy they need to support the healing process. We started the move to a single, integrated electronic medical record. The transition will improve efficiency as providers and staff no longer must jump from one system to another in caring for patients. We shifted our strategic employee training to better address social issues impacting the community beyond our Hospital’s walls. We addressed suicide awareness, took a fresh, more personalized look at sexual harassment, moved to help alleviate the opioid addiction epidemic, and developed an award-winning human trafficking education model that is being replicated at other institutions in Pennsylvania. In short, we spent the fiscal year adding dimension—to our physical footprint, to our strategic direction, to our digital infrastructure, and to our community impact. Kendra Aucker, President and CEO PRIMEIn fiscal year 2019, the Patient Room Improvement, The private rooms alone will encourage better infection control Modernization, and Enhancement (PRIME) project went from for patients, afford patients a better opportunity to rest and idea to steel reality. recover, and allow for more confidential communication with caregivers. The 112,000-square-foot, four-story expansion will not change the number of beds the Hospital provides; it will, however, PRIME also includes the renovation of 20,000 square feet tremendously impact the way care is delivered. Patients and of existing space, allowing for all areas of the Hospital to be their families will see private rooms with private baths. The modernized and used to the best of their ability. new rooms will also include improved family visiting spaces for privacy. Physicians, nurses, technicians, and other team members will have the space they need to provide efficient care in an appropriate setting. JUNE 2018 Staff members, providers, patient JUNE 2018 advocates, board members, and leaders Kendra Aucker, controlling an excavator, initiated were invited to take tours of a mocked-up a ceremonial demolition of the former outpatient patient room and bathroom to get a “real services building. The building was removed to feel” of how the rooms will function once make way for more parking. completed. 2 AUGUST 2018 Ground was officially broken to begin PRIME on August 30, 2018. Employees, executive leaders, dignitaries, and supporters of the Hospital took part in a special ceremony honoring the occasion. Employees were also invited to “turn dirt” on the construction site during the employee summer picnic, which was held the same day. SEPTEMBER 2018 Evangelical announced Enhancing the Evangelical Experience, its capital campaign geared toward caring for the community. At the end of fiscal year 2019, slightly more than $6 million had been raised for the campaign. 3 APRIL 2019 With foundations poured and groundwork ready, large cranes became a welcome sight on the campus and began erecting steel framework, piece-by-piece, each forming what will be PRIME. MAY 2019 For two weeks in May, employees and volunteers who supported the PRIME project with financial gifts were invited to sign a special beam to be placed inside the structure. At the end of the fiscal year, 100 percent of all management and executive leadership plus 35 percent of the Hospital’s staff committed to being HERO (Helping Evangelical Reach Out) members and being part of the future of Evangelical. 4 MAY 2019 Concrete was poured into the structure, making solid surfaces on which construction crews could work. This advancement paved the way for duct and pipe work, fire protection, plumbing, and more to begin. JUNE 2019 On Monday, June 3, 2019, Evangelical employees EXPECTED gathered for a topping out ceremony for PRIME. The crowd watched as the final steel beam was placed on COMPLETION the building’s exterior skeleton. The beam carried with The new construction is it the signatures of employees and volunteers who expected to be completed and have financially supported the PRIME project and set occupied by August 2020. the cornerstone for a future of caring by the dedicated professionals of Evangelical. Total project completion of all phases of PRIME is expected to be May 2021. 5 ‘...SIMPLY BETTER FOR THE PATIENTS WE SERVE.’ Evangelical Community Hospital and Geisinger announce a unique relationship On October 1, 2018, Evangelical Community Hospital and In addition, Evangelical is sharing in Geisinger’s information Geisinger jointly announced a new and unique way of delivering technology innovations, including a transition to the Epic healthcare to surrounding communities. It’s an approach that electronic medical record platform and Geisinger’s proprietary serves to strengthen the extraordinary level of care already suite of business IT systems. Evangelical also now enjoys Tier 1 afforded to the Central Susquehanna Valley. status with Geisinger Health Plan, meaning individuals with that coverage will no longer face higher out-of-pocket costs to seek “We realized that we can best continue to meet the needs their care at the Lewisburg-based Hospital. of our community by remaining an independent community hospital and by strengthening our relationship with our Geisinger has appointed six of the community members who trusted and nationally renowned partners, Geisinger and serve on Evangelical’s Board, while Evangelical has appointed a Geisinger Health Plan,” said Kendra Aucker, President and community member to the Geisinger Health Plan Board. CEO, Evangelical Community Hospital. “Through this unique October’s announcement came after a year-long competitive arrangement, Geisinger made a capital investment in process by Evangelical to determine how to best serve the Evangelical, and Evangelical will work with Geisinger to make healthcare needs of the community in the face of increasing healthcare delivery in our region more efficient, cost-effective, challenges. After exploring a variety of models and discussions and simply better for the patients we serve.” with multiple potential partners, Evangelical’s Board of David T. Feinberg, MD, MBA, who was serving as Geisinger’s Directors decided that Evangelical will remain an independent President and CEO at the time of the announcement, added, community hospital with a strengthened partnership with “(this stronger relationship) keeps care close to home and Geisinger. makes it easier for more patients to access the outstanding A national consultant with decades of experience in the healthcare already available here in Central Pennsylvania.” healthcare industry suggested the agreement might be the Together, the two organizations will invest $265 million over only one of its kind in the country. the next five years to enhance the health of their shared communities. 6 Investing $265 million Together, Geisinger and Evangelical will invest $265 million over the next five years to make healthcare delivery in the region more efficient, cost- effective, and simply better for Geisinger $ the patients both serve. Health Plan Evangelical and its employed practices are afforded Tier 1 status in the Geisinger Health Plan, meaning individuals with that coverage will no longer face Transition higher out-of-pocket costs to seek to Epic care at Evangelical. Evangelical is transitioning to a single, integrated IT system featuring the Epic electronic medical record and Geisinger’s full suite of proprietary business IT systems. Board Members Geisinger has appointed 30 percent of the community members who serve on Evangelical’s Board, and Geisinger Health Plan has welcomed Evangelical to appoint a community Exploring member to its Board. Options Evangelical and Geisinger are exploring joint ventures and other ways of meeting the emerging health needs of the communities both serve. 7 America’s Best Mid-Sized Employers Evangelical Community Hospital was recognized by Forbes as one of America’s best mid-sized employers in 2018 in the healthcare and social industry. Forbes Media is a global media, branding, and technology company, with a focus on news and information about business, investing, technology, entrepreneurship, leadership, and affluent lifestyles. Here, Hospital employees are enjoying a treat during National Hospital Week. 8 An Epic Conversion Evangelical Community Hospital is preparing for a significant shift Converting the clinical systems to Epic will improve efficiency that will improve workflow, enhance patient safety, and make it as providers and staff no longer must jump from one system easier for patients who cross among

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