GM CANADA FAST FACTS GM Canada employs approximately 5,342 FACT SHEET employees across Canada. Through our GM Canada pensions, we support approximately 32,000 hourly 2020 GM CANADA / UNIFOR BARGAINING retirees and 7,000 salaried retirees in Canada. GM Canada remains focused on reaching a new fair, flexible agreement for the approximately 1,600 represented General Motors of Canada Company markets Chevrolet, Buick, GMC and Cadillac vehicles employees at our St. Catharines Propulsion Plant, the new through a strong Canadian network of Oshawa OEM Stamped Products and Service Operations and dealers, as well as OnStar services. the Woodstock Parts Distribution Centre. The CAMI Assembly plant is under a separate collective bargaining agreement GM Canada dealers employ approximately 22,000 employees across the country. which expires on September 21, 2021. Learn more here.
Oshawa OnStar and Customer Contact Centres support GM Canada with 640 contract customer service advisors and 140 EMPLOYMENT customer contact employees. BREAKDOWN HOURLY SALARY TOTAL LOCATIONS COVERED UNDER 2020 NATIONAL MASTER AGREEMENT
St. Catharines Propulsion Plant 1,034 155 1,189 Oshawa OEM Stamped Products & Service Operations 64 2 66 - Mask Production Oshawa OEM Stamped Products & Service Operations 454* 83 537 Woodstock Parts Distribution Centre 66 17 83
OTHER GM CANADA LOCATIONS CAMI Assembly Plant 1,907 265 2,172 Canadian Technical Centre 2 799 801 Oshawa & Markham Campuses, Cold Weather Development Centre Canadian Headquarters - 323 323
Edmonton Parts Distribution Centre 21 16 37
Vancouver Parts Distribution Centre 11 14 25 Pointe-Claire Parts Distribution Centre 26 41 67
Western Region - 28 28 Central Region - 7 7
Eastern Region - 7 7 TOTAL GM CANADA EMPLOYMENT 3,585 1,757 5,342 *265 currently working and 189 on layoff
CUSTOMER CONTACT CENTRES
LOCATION CONTRACT SALARY TOTAL
Oshawa OnStar 640 140 780 & Customer Contact Centre
GM Canada 2020 Fact Sheet | Last updated October 5, 2020 1 MANUFACTURING & PRODUCTION
OSHAWA OEM STAMPED PRODUCTS AND SERVICE OPERATIONS In 2019, GM invested more than C$170 million to transition Oshawa manufacturing operations from vehicle assembly to one focused on stamping, related sub-assembly, and other miscellaneous activities for GM and other auto industry customers. This operation provided a new business opportunity that is managed by GM Customer Care and Aftersales (CCA) with the potential to grow and generate additional jobs in the coming years, as the business attracts new customers. Scott Bell, president and managing director of GM Canada, visits the mask making room at GM’s Oshawa Operations Facility.
PRODUCING MASKS FOR CANADIANS Since 2009, GM has invested more than On May 26, 2020 the Government of Canada contracted General Motors of Canada to produce C$3.67 BILLION 10 million face masks at cost in Oshawa between May 2020 and May 2021. GM’s Oshawa Operations in manufacturing operations in Canada are currently producing one million face masks per month with 60 employees supporting two shifts of production.
OSHAWA TRANSFORMATION AGREEMENT The C$170 million investment included a transition plan including paid retraining and retirement packages.
o 329 employees actively working in the new Oshawa parts business and mask line o 1,155 retired employees o The balance are on layoff, have taken new external employment opportunities or are participating in GM’s retraining program The new CTC McLaughlin Advanced Technology Track will support Oshawa employees who did not retire or remain in other advanced software and engineering work. GM operations are continuing to receive help to transition to new careers. Together with Unifor, the Ontario CTC MCLAUGHLIN ADVANCED Government, and Durham College, the “Jobs Action TECHNOLOGY TRACK Centre” offers a dedicated database that helps match employee skills against employer requirements. Part of GM’s $170 million investment includes the ongoing development of a new 55-acre test track for o 2,187 visits to the Job Action Centre between autonomous and other advanced technology vehicles. September 2019 and September 2020 Located in Oshawa at 1100 Park Road South, the CTC o Over 4,265 jobs posted to the jobs’ portal to-date McLaughlin Advanced Technology Track will support with over 4,932 logins to the site the advanced software and engineering work being o 168 employees using the GM paid retraining program conducted at GM’s Canadian Technical Centre (CTC) in Ontario.
GM Canada 2020 Fact Sheet | Last updated October 5, 2020 2 A TOP ONTARIO One of DURHAM REGION’S LARGEST EMPLOYER companies with jobs supporting GM’s business: o Canadian Headquarters ST. CATHARINES PROPULSION PLANT o Canadian Technical Centre (CTC) Oshawa Campus in St. Catharines, Ontario manufactures the V6 engine, o OnStar Call Centre V8 engine and the GF6 transmission, which are shipped o NEW Oshawa OEM Stamped Products to 10 different GM assembly plants world-wide. It is the & Service Operations largest volume producer of engines and transmissions o NEW CTC McLaughlin Advanced Technology Track in Canada. GM Canada and partners are in the midst of commissioning a new C$28 million, 6.4-megawatt co-generation facility that will use renewable landfill THE FUTURE OF gas as fuel to generate electricity and recover thermal MOBILITY energy to power and heat GM’s St. Catharines Propulsion Plant. The co-gen plant is expected to reduce net greenhouse gas emissions by an estimated 77 per cent to help lower energy electrical costs, improving the facility’s long-term competitiveness. o Gen V V8 engines are used in the Sierra, Silverado, Yukon, Tahoe, Escalade and Camaro
o HFV6 engines are used in the Colorado, Traverse The CTC innovation team helped develop and enable 12 new and Enclave innovations and features on the new Cadillac LYRIQ. o GF6 transmissions are used in the Equinox and Sonic ENGINEERING & TECHNOLOGY A key aspect of GM’s transformation, our Canadian CAMI ASSEMBLY PLANT Technical Centre in Oshawa and Markham campuses in Ingersoll, Ontario builds the Chevrolet Equinox. are continuing to grow as we hire for the future with 601 employees at the CTC Markham campus and 195 employees at the CTC Oshawa campus. General Motors now has the largest automotive software development team in Canada. We are focused on developing software and hardware for advanced vehicle systems, including: o Vehicle Motion Embedded Controls (VMEC) o Autonomous Vehicle Software and Controls OSHAWA ONSTAR AND CUSTOMER o Infotainment Software CONTACT CENTRE OPERATIONS o Advance Technology Work (ATW) The OnStar and Customer Contact Centres located We’re also expanding our Canadian technology in Oshawa, Ontario support 20 lines of business footprint with investments in our Cold Weather Testing including customer care, dealer support, member facility in Kapuskasing, and coming soon, the CTC services, sales, chat/email and emergency services: McLaughlin Advanced Technology Track.
o Operations are 24/7/365 o Language in English, French, Mandarin & Cantonese COMING SOON o Calls handled at the 2 Canadian Contact Centres: TORONTO MOBILITY CAMPUS
o 40,000 calls per day 721 EASTERN AVENUE
o 1.2 million calls per month GM Canada’s 721 Eastern Avenue site in downtown
o 18 million calls annually Toronto is currently in development. Learn more about
o #1 site Emergency Medical Dispatch quality the project at www.721Eastern.ca. scores from 2013 - 2019
GM Canada 2020 Fact Sheet | Last updated October 5, 2020 3