*Last updated: Jan. 3, 2020
GM CANADA EMPLOYMENT
• GM Canada employs approximately 5,300 employees across Canada.
• Through our GM Canada pensions, we support approximately 31,000 hourly retirees and 7,000 salary retirees in Canada.
• GM Canada markets a full range of fuel-efficient Chevrolet, Buick, GMC and Cadillac vehicles and related services at more than 450 dealerships across Canada.
• Our GM Canada dealers employ approximately 23,000 employees across the country.
EMPLOYMENT BREAKDOWN
LOCATION HOURLY SALARY TOTAL
Canadian Headquarters - 320 320
Canadian Technical Centre – Oshawa Campus - 205 205
Oshawa OEM Stamped Products and Service 220 86 306 Operations
Canadian Technical Centre – Markham Campus - 470 470
St. Catharines Propulsion Plant 1,085 178 1,263
CAMI Assembly Plant 2,286 258 2,544
Kapuskasing Cold Weather Development Centre 17 2 19
Woodstock Parts Distribution Centre 68 16 84
Edmonton PARTS DISTRIBUTION CENTRE 23 12 35
Vancouver PARTS DISTRIBUTION CENTRE 12 10 22
Pointe-Claire PARTS DISTRIBUTION CENTRE 29 36 65
Western Region - 25 25
Central Region - 7 7
Eastern Region - 7 7
HOURLY SALARY TOTAL: 5,372 3,740 1,632
MANUFACTURING & PRODUCTION
Since 2009, GM has invested more than C$3.67 billion in our manufacturing operations in Canada.
• CAMI Assembly Plant builds the Chevrolet Equinox. • St. Catharines Propulsion builds front-wheel drive transmissions as well as V6 and V8 engines. • Oshawa OEM Stamped Products and Service Operations - GM is investing more than C$170 million to transition Oshawa manufacturing operations from vehicle assembly to one focused on stamping, related sub-assembly, and other miscellaneous activities for GM and other auto industry customers. *Last updated: Jan. 3, 2020
o GM Canada remains one of Durham Region’s largest companies with jobs supporting GM’s business at the Canadian Headquarters, Canadian Technical Centre (CTC) Oshawa Campus, OnStar Call Centre and the new auto parts manufacturing operations and test track for autonomous and advanced vehicles.
CONTACT CENTRE OPERATIONS The GM Canada Customer Contact Centres located in Oshawa, Ontario support 20 lines of business including customer care, dealer support, member services, sales, chat/email and emergency services:
• 676 contract customer service advisors • 185 customer contact employees • Operations are 24/7/365 • Language supported: English, French, Mandarin and Cantonese • Calls handled at the Canadian Contact Centres (2 locations combined): o 45,000 calls per day o 1.5 Million calls per month o 18.1 million calls annually • 2013 to 2019: #1 site Emergency Medical Dispatch quality scores
ENGINEERING & TECHNOLOGY FOR THE FUTURE OF MOBILITY
• Our Canadian Technical Centre footprint in Markham and Oshawa is steadily growing – and our innovation ecosystem is rapidly expanding. Engineers are focused on developing software and hardware for advanced vehicle systems, including: ▪ Vehicle Motion Embedded Controls (VMEC) ▪ Embedded Controls and Software (EC&S) ▪ Autonomous Vehicle Software & Controls Development ▪ Infotainment Software ▪ Advance Technology Work (ATW)
• We’re also expanding our Canadian technology footprint with investments in our Cold Weather Testing facility in Kapuskasing, and coming soon, the Canadian Technical Centre McLaughlin Advanced Technology Track. COMING SOON: CANADIAN TECHNICAL CENTRE MCLAUGHLIN ADVANCED TECHNOLOGY TRACK
• A new test track for autonomous and other advanced technology vehicles is currently being developed on 55 acres at the southern end of the Oshawa plant. The track will support the advanced software and engineering work being conducted at GM’s Canadian Technical Centre (CTC) in Ontario. COMING SOON: TORONTO MOBILITY CAMPUS – 721 EASTERN AVENUE
• Development of GM Canada’s 721 Eastern Ave site in downtown Toronto continues on schedule. The GM Toronto Mobility Campus will be an automotive innovation hub in one of North America’s fastest-growing and dynamic cities and will feature vehicle sales and service, office space and research and development labs. You can learn more about the project at www.721Eastern.ca