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Listening to the Future December 2010 Issue Listening to the Future CONTENT PostEurop Plenary Assembly in Liechtenstein • NEWS IN BRIEF 2 PostEurop’s plenary assembly hosted • THe AssOCiatiON 3 by Liechtensteinsche Post in Vaduz/ • REGULATORY Schaan, Liechtenstein this year kicked IAC 6 off with an internal forum ‘Listening EAC 7 to the Future’. During the forum, • SOCial enVirONMent 8 members had the opportunity to listen and experience a panel discussion • OPeratiOns 10 amongst key stakeholders for the • MarKet 13 European postal operators coming from the UPU, CERP and Print • EUROPEAN PROJECTS 11 Power campaign. • ANNOUNCEMENTS 15 Dialogue for the future UPCOMING MEETINGS Members also had the opportunity to participate in workshops and crucial discussions around proposed developments to the association. As outcome of these discussions, it was agreed that a focus group would be formed to further investigate a new base for member contributions linked closely to the strategic objectives and activities of PostEurop and its members. continued on next page • 11 JAN - EMIP Task Force, Brussels, Photo Gallery Save the Date Belgium • 6-8 FEB - World Mail & Express • With compliments from • The next PostEurop Plenary Assembly Americas, Mexico City, Mexico Liechtensteinische Post, photos of will be held in Istanbul, Turkey on 12- • 7-8 FEB - Future Trends of Parcel the plenary have been distributed to 13 October 2011 Management & Distribution, all participants • Hosted by the Turkish Post. Egerkingen, Switzerland • For more information please contact • To view selected photos of the event, • 14-16 MAR - PosTech, New Delhi, [email protected] please go to www.posteurop.org/ India pavaduz1 • 29-31 MAR - European Postal Services Conference, London, UK • 6-7 APR - Terminal Dues Forum, Reykjavik, Iceland • 7 APR - The Mail & Express Info & Subscription on: www.posteurop.org Delivery Show, London, UK If you have any comments or any questions about this newsletter or if you would like to contribute to the content please contact: [email protected] / Written, edited and produced by PostEurop A.I.S.B.L. - 34 Boulevard de la Woluwe, B-1200 Brussels - Belgium December 2010 Issue 2 From The Editor News in Brief Dear Members and • bpost business develops the first fully personalised ‘aquarelmailing’ together Colleagues, with Dioss Print solutions and the Belgian Direct Marketing Association (BDMA). This innovative mailing carries personalised messages which can only be It is amazing how seen when the mailing is submerged in water. time flies and we are again drawing • Poste Italiane MD Massimo Sarmi and the General Manager of Russian Post, close another Alexander Kiselev, signed an agreement in Sochi earlier this month, in the presence year-end. of the Italian Prime Minister, Silvio Berlusconi, and the President of the Russian Federation, Dmitri Medvedev. Under the terms of this commercial agreement, 2010 was an exceptionally busy signed during the Italy-Russia bilateral summit, Poste Italiane Group will provide Russian Post with the skills and know-how required to modernise the network of 40 year as we saw 11 European postal thousand post offices, optimise the logistics network and introduce online financial operators prepare for full market services and mobile phone services. opening. • TNT announced their vision 2015 separation proposal on 2 December 2010, to This year it is all about looking separate Mail and Express into two companies as part of their demerger plans. Peter forward into our future. As change Bakker will remain CEO of TNT until completion of the demerger. is happening all around us the most significant learning is to adapt • Itella has reformed its group structure. As of the 1st of January, 2011, Itella will quickly. transfer its operations from the parent company, Itella Corporation to its subsidiaries Itella Posti Oy and Itella Logistics Oy. The aim of the reform is to harmonize the We have included in this issue structure of Itella Corporation in Finland. highlights of various events • Forceville the next Chairman of PostEurop Management Board for the term including the Plenary Assembly held 2011-2013. PostEurop announced the appointment of Jean-Paul Forceville as the in Vaduz/Schaan, Liechtenstein. next Chairman of PostEurop management board for the term 2011 - 2013, following the recent board elections at the annual plenary assembly in Schaan/Vaduz We also had the pleasure of Liechtenstein. interviewing Mr. Bernard Damiens on his ‘last mile’ as Chairman of the PostEurop Management Board. In response to our successful Quality of Service program offered to members, we received feedback from the Latvijas Pasts and the Serbian Post. Lastly, we are happy to have some Continued from front page Market ‘buzz’ thanks to our new Market Manager, Sébastien Houzé. A futurologist view We hope that you enjoy this issue The forum concluded with a two- and looking forward to your part presentation and discussion on the latest global business trends feedback and contributions. and innovation from our guest futurologist speaker, Dr. James Bellini. Here is wishing you a Happy Holiday! The discussion saw many ideas and subsequently opportunities which the postal sector can continue to Cynthia Wee explore in the near future. Communications Manager [email protected] Continued on page 3 If you have any comments or any questions about this newsletter or if you would like to contribute to the content please contact: [email protected] - More info on: www.posteurop.org December 2010 Issue The Association/Interview 3 Interview witH board we took the time of the postal industry. bernArd DAmiens to conduct a special interview with Bernard. One of Without a doubt, it takes a its main special person to assume Q Bernard, 2010 has marked the final elements, of six years in your role as Chairman probably and carry out the duties as of the PostEurop management board. innovative at Chairman of the PostEurop You have often mentioned about the this moment, management board. ‘evolution of PostEurop’. What would was the you consider are the main milestones recognition Bernard Damiens is more of PostEurop during this period of that we than special to serve for evolution? cannot do business anymore as we two consecutive mandates did before. Our responsibility on our Undoubtedly, the adoption of the environment (nature, social, societal) has in this distinguished and Vilamoura strategy in 2005 has marked to be taken into account. This was the base demanding position from a significant step in this evolution, as the of the creation of the Corporate Social 2005 – 2010, beyond his roles and objectives of the Association Responsibility pillar. have been included in a clear vision and a normal duties. After well defined strategy, supported by a new, Continued on page 5 the election of the new more active structure. It encompassed the whole scope of areas critical to the survival Continued from page 2 matters including the election of the The plenary received much attention next management board. The newly including a welcome address by Dr. Gala dinner elected management board will start Martin Meyer, Deputy Prime Minister of To conclude the forum, a special gala their term on the 1st January 2011. Liechtenstein and delegates were also dinner was organized and hosted by invited for a special audience with his Liechtensteinische Post that evening Welcoming Kazpost serene highness Prince Hans-Adam II at accompanied by a string of music The PostEurop community officially the Liechtenstein castle. and dance entertainment. During the welcomed a new dinner, PostEurop also announced and member, Kazpost with a celebrated the winners of the 2010 speech from Mr. Salavat EUROPA Stamp competition. Cheryazdanov, Chief Executive of Kazpost and the signing of a memorandum of agreement between PostEurop and Kazpost. Kazpost will be an official member of the PostEurop community as of 1st January 2011 A special thank you As host, Liechtensteinische Post team warmly welcomed all delegates at the charming and beautiful principality of Liechtenstein. The generosity, hospitability and Each delegate was received personally efficiency of Liechtensteinishce Post Election time by the gracious Mr. Herbert Ruddiser, ensured a successful plenary. The second day of the plenary was CEO of Liechtensteinsche Post. dedicated to PostEurop internal Photos on the next page If you have any comments or any questions about this newsletter or if you would like to contribute to the content please contact: [email protected] - More info on: www.posteurop.org December 2010 Issue PostEurop Plenary Assembly 4 Clockwise: Herbert Rüdisser (Liechtenstein- ische Post) greeting Dr. Martin Meyer, Dep. Prime Minister of Liechtenstein, Osman Tural (Turkish Post), Frank Leerkotte (Print Power) and Botond Szebeny (PostEurop), Kristin Bergum (Posten Norge). Top: Information Points at the plenary. Right: Elena Fernandez (Correos) Below from left to right: Daniela Metelli (Poste Italiane), Francesca Coratella (Poste Italiane) and Antonino Scribellito (PostEurop), Joost Vantomme (bpost) and Troels Thomsen (Post Danmark) Visit Our Photo Gallery: www.posteurop.org/pavaduz1 If you have any comments or any questions about this newsletter or if you would like to contribute to the content please contact: [email protected] - More info on: www.posteurop.org December 2010 Issue Interview Continued from previous page day life and of their real challenges. Far We will need to make a serious effort in better than reading annual reports… terms of information and communication A third element is the launch of the to increase the awareness of the existence cooperation with industry stakeholders I have been impressed by the enthusiasm of untapped opportunities throughout the through the European Mailing Industry of their young managers for the European organisations of our Members. Platform (EMIP). Though the achievements Union (for those whose countries are are modest so far (the most important one member of) and for the opportunities The key learning for me is being the publication of a joint brochure offered by the Association to meet with on the truth about the impact of paper on their peers.
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