Veronica Merriman PO Box 4715 Albuquerque, NM 87196 (505) 280-0488 [email protected]
Objective Committed to excellent customer service.
Summary - Organization Skills - Customer Service Skills - Time Management Skills - Supervisory Skills - Large Scale Projects
Education
Certification at Associates Level
Jan-2003 to present Oracle University Albuquerque, NM Object Oriented Programing, SQL, PL/SQL, Data Warehousing, Data Modeling, Oracle Reports.
Bachelors of Arts Degree in Management Information Systems and General Business
Aug-1995 to May-2003 Anderson School of Management Albuquerque, NM Economics, Finance, Accounting (12 Credit Hours), Marketing, SQL, Data Modeling, Tourism, Networking, Object Oriented Programming, Operations Management, Communications, Psychology, Sociology.
Associates Degree in Instrumentation and Control
Aug-1987 to May-1994 Technical Vocational Institute Albuquerque, NM Digital Circuits, Semi-conductors, Lasers, I/O Archetecture, Control Circuits, Object Oriented Programming, Computer Repair, Troubleshooting, Soldering.
Work Experience
Data Coordinator
Aug-2002 to present University of New Mexico-ACES Albuquerque, NM Database administration using Oracle, MySQL and Microsoft Office applications. Analyze, design, develop, maintain, implement, test, and document using various databases - XP, 2002, 2000, Access, Excel, Word, XML, HTML, Java, PowerPoint. Mail mergers and report writing. Train and supervise data entry staff. Calculate student scores in data warehouse. Create statistical reports using calculated scores. Work closely with faculty, and staff, during test creation and scoring process. Participate in large project completion.
Student Consultant
Sep-1999 to Aug-2002 University of New Mexico - CIRT Albuquerque, NM Troubleshooting hardware and software on various operating systems - NT4, 2000, and UNIX. Guided students through various software applications - Access, Excel, Word, PowerPoint, SAS, SPSS, XML, HTML, Java.
Systems Administrator
May-1997 to Aug-2002 University of New Mexico - Economics Albuquerque, NM Installed various software, and hardware, on department server, workstations, and PCs - Microsoft Office, SAS, Specialty applications, Windows 98, 2000, NT4, and XP. Supervise and train work-study personnel.
Software Developer
Jan-1997 to May-1997 Ethicon Endosurgery Albuquerque, NM Designed, developed, and implemented sections of a database, using Oracle and Power Builder applications in a Windows 95 operating system environment.
Technician
Jan-1995 to Aug-1995 Intel Corporation Rio Rancho, NM Wafer manufacturing in Lithography department. System maintenance, Data entry, Team work.
Sales
Apr-1982 to Aug-1986 Marriott Hotels Omaha, Ne Customer service, Data entry, Marketing, Sales, Team work, Phone skills, on a Unix system.
Technical Skills
Report writing, Customer Service, UNIX, Linux, XP, 2000, MySQL, SQL, PL/SQL, Oracle, Oracle Reports, Designer, Developer, Java, HTML, C++, Visual C, WebCT, FrontPage, Photoshop, Power Builder, Access, Excel, Word, PowerPoint applications, Mail mergers.
Qualifications
More than five years experience in analyzing and solving complex problems involving electronic data processing and engineering.
Consistent track record of systems analysis and programming applications that are maintained easily and run quickly.
Ability to apply sound knowledge of data processing concepts to diverse applications.
Use structured approach in programming.
Website
View various projects completed at my website www.unm.edu/~vmerrim
Additional Skills
Report writing, Access, Excel, Word, Powerpoint, FrontPage, Customer Service, Accounting, Mail mergers, Mulberry, Pine, Groupwise
References
Aaron Baca Technical Support Analyst III CIRT University of New Mexico Albuquerque, NM 87131 (505) 277 - 4731 [email protected]
Jennifer Honey Admin Assistant II Water Resources University of New Mexico Albuquerque, NM 87131 (505) 277 - 7759 [email protected]
Elizabeth Henry Software Distribution Specialist Software Distribution University of New Mexico Albuquerque, NM 87131 (505) 277 - 8122 [email protected]