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The GMS User Guide Gordano

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The GMS User Guide Gordano The GMS User Guide Fourth Edition Gordano Ltd The GMS User Guide Copyright © Gordano Ltd, 1995-2013. All rights reserved. Printed in the United Kingdom. Published by Gordano Ltd, Unit 1, Yeo Bank Business Park, Kenn Road, Clevedon, North Somerset, BS21 6UW. Printing History: Oct 2002 First Edition May 2003 Second Edition Jan 2008 Third Edition July 2015 Fourth Edition ISBN GMS, Gordano and Gordano Ltd and their logos are trademarks of Gordano Ltd. Many of the designations used by manufacturers and sellers to distribute their products are claimed as trademarks. Where those designations appear in this book, and Gordano Ltd was aware of a trademark claim, the designations have been printed in capitals or initial capitals Copyright © Gordano Ltd, 1995-2015 GMS WARNING: YOU SHOULD CAREFULLY READ THE LICENCE AGREEMENT PROVIDED WITH THIS MANUAL BEFORE USING THIS SOFTWARE PACKAGE. INSTALLING THE SOFTWARE ONTO YOUR COMPUTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT WISH TO ACCEPT ALL OF THESE TERMS, YOU SHOULD STOP INSTALLING THIS SOFTWARE NOW AND DESTROY ALL COPIES OF THE SOFTWARE AND ALL MANUALS AND OTHER DOCUMENTS SUPPLIED WITH IT. NTMail is a registered trademark of Gordano Ltd. The Gordano Logo is a registered trademark of Gordano Ltd. Juce is a registered trademark of Gordano Ltd. NT is a registered trademark of Northern Telecom Ltd. Windows NT is a trademark of Microsoft Corporation in the USA and other countries. All other trademarks are acknowledged. Patents Gordano owns a number of patents on its software as listed below: Autoport Gordano's “Autoport” technology is patented in the United Kingdom under patent number GB2391649. A patent application has been filed in the United States and is pending approval. Maintaining software and data (Automatic Updates) Gordano's “Maintaining software and data” technology is patented in the United Kingdom under patent number GB2374163. A patent application has been filed in the United States and is pending approval. Anti-spam filter (Sender Verification) Gordano's “Anti-spam Filter” technology is patented in the United Kingdom under patent number GB2385965 and in the United States under patent number 7574476. Transitory E-mail Addresses Gordano's “Transitory E-mail Address” technology is patented in the United Kingdom under patent number GB2398399. GMS User Guide Contents Gordano Messaging Suite 1 Introduction 1 What is GMS? 2 What is GMS WebMail Professional? 2 What is GMS WebMail Express? 2 What is GMS WebMail Mobile? 3 What is GMS Web Organizer? 3 What is GMS Anti-Spam? 3 What is GMS Anti-Virus? 3 What are GMS SMS and Pager Gateways? 4 What is GMS Instant Messenger? 4 What is GMS Collaboration? 4 Who Should Read this Guide? 4 Conventions 5 Help 5 WebMail Professional 7 Finding your way around 8 Introduction 8 The Display 8 Menu 8 Navigation Tree 10 Message List 10 Right-hand Side 11 Status Bar 11 General Functionality 11 Resizing Screen Panes 11 Panel 11 Drag and Drop 11 Navigation 12 Cursor Keys 12 Other Keyboard Shortcuts 13 Calendar 13 Reading Messages 15 Log in to GMS WebMail Professional 15 Viewing e-mail 15 Reading Attachments 18 Reading Vcards 18 Composing a Message 19 Composing an Email Message 20 Sending Attachments 24 Sending vCards 25 Composing a SMS Message 26 Composing HTML messages 28 Copyright © Gordano Ltd, 1995-2015 5 Contents GMS User Guide Folders 31 Managing Folders 32 Importing folders 34 Moving and copying messages to folders 36 Searching 37 How to Carry out a Search 37 Types of Search 37 Quick Search 37 Advanced Search 37 Calendars 39 Adding events to a calendar 40 Manual Event Creation 40 Automatic event creation 43 Setting Alarms 45 Quick Add 46 Repeating Events 47 Viewing Calendar Events 48 Date Selector Window 48 Day, Week, Month View 50 All-day Events 52 Multi-day Events 54 Shared Calendars 56 Sharing your calendar 56 Viewing a Shared Calendar 58 Enabling Show Through 59 Deleting events 60 Editing an Existing event 61 Generating an email based on an event 61 Printing an event 62 Address Books 63 Types of address book 63 Adding a new address book 64 Importing Address Books 65 Exporting Address Books 67 Managing contacts in an address book 67 Using the address book when composing e-mails 71 Access Rights for Address Books 72 Searching Address Books 73 Address Book sharing 74 Sharing your address book 74 Viewing shared Address Books 76 Tasks 79 Adding Tasks 79 Manual Task creation 79 Automatic task creation 82 Setting Alarms 83 6 Copyright © Gordano Ltd, 1995-2015 GMS User Guide Contents Repeating Tasks 84 Viewing Tasks 86 Shared Tasks 86 Sharing your Tasks 87 Viewing a shared Task List 89 Deleting Tasks 90 Editing an Existing Task 90 Generating an email based on a Task 90 Printing a Task 91 Notes 93 Adding notes 93 Manual Note creation 93 Automatic note creation 94 Viewing Notes 94 Shared Notes 94 Sharing your Notes 94 Viewing shared notes 97 Deleting Notes 98 Editing an Existing Note 98 Generating an email based on a note 98 Printing a note 99 Documents 101 Document Folders 101 Adding new folders 101 Editing properties of existing folders 103 Accessing shared document folders 103 Adding Documents 103 Adding documents directly 104 Automatic document creation 105 Viewing Documents 105 Shared Documents 105 Sharing your Documents 106 Viewing shared documents 108 Sharing documents with Groups 109 Deleting Documents 109 Updating an Existing Document 109 Generating an email based on a document 109 Printing a document 110 Working with documents 110 Download 111 Edit 111 Unlock 111 History 111 Account Settings 113 Account Summary 113 Password 114 Aliases 114 Copyright © Gordano Ltd, 1995-2015 7 Contents GMS User Guide Disposable Addresses 115 Plan 116 Autoreply 116 Forwarding 117 Preferences 119 General 120 Appearance 123 Reading Mail 125 Composing Mail 127 Folders 131 Language 132 Security 133 Address Book 134 Calendar 137 Tasks 140 Notes 141 Documents 142 Instant Message 143 Shortcuts 144 Gizmos 145 Introduction 145 Examples 145 Current Gizmos 146 Gizmos included in GMS 146 Gizmos included in the Accessory Pack 147 Collecting Mail From Other Mail Servers 149 Collecting mail from an IMAP/POP3 server 150 Personalities 153 Creating new personalities 153 Changing a personality 155 Selecting a personality when composing e-mail 155 Filters 157 Anti-Spam Filters 157 Introduction 157 Setting up Confirmation 157 The Dedicated Anti-spam Filter 161 The Bayesian Filter 167 The Block List Filter 173 The White List Filter 173 Custom Filters 176 Introduction 176 Adding and Removing Filters 177 Filter Criteria 178 Filter Action 180 Modifying and De-activating filters 182 8 Copyright © Gordano Ltd, 1995-2015 GMS User Guide Contents Changing the Order of Filters 182 Setting up Tags 185 Creating a new tag 185 Deleting tags 185 Applying a tag to a message 185 Using the search tool with tags 186 Setting up Templates 189 Adding and removing templates 189 Selecting a template when composing e-mail 190 Updating templates 190 Using Templates with Forward, Reply, Reply all and .redirect 191 Access Rights 193 Types of Access Rights 193 Pre-defined Access Rights 193 Custom Access Rights 194 Global Address Books 195 Overview 195 Types of Access Rights 195 Read and Edit Rights 195 GMS WebMail Express 197 Reading Messages 198 Log in to GMS WebMail Express 198 The Display 198 Top Menu Bar 199 Upper and Lower Navigation Bars 200 Upper and Lower Button Bars 201 Left Hand Menu 202 Listing/Preview Area 202 Status Bar 203 Viewing e-mail 203 Reading Attachments 204 Reading Vcards 204 Composing a Message 207 Composing an email message 207 Sending Attachments 210 Sending vCards 210 Folders 213 Managing Folders 213 Address Books 217 Adding a new address book 217 Importing and Exporting Address books 217 Copyright © Gordano Ltd, 1995-2015 9 Contents GMS User Guide Managing contacts in an address book 217 Using the address book when composing e-mails 219 Access rights for address books 219 Collecting Mail From Other Mail Servers 223 Collecting mail from an IMAP/POP3 server 224 Personalities 227 Creating new personalities 227 Changing a personality 228 Selecting a personality when composing e-mail 229 Setting Up Active Filters 231 Adding and removing filters 231 Filter Criteria 232 Filter Action 233 Modifying and De-activating filters 236 Changing the order of filters 236 Preferences 237 Password 237 Autoreply 238 Forwarding 240 General 241 Reading Mail 243 Composing Mail 246 Folders 248 Language 248 Appearance 249 Colors 251 GMS WebMail Mobile 255 The Mobile client 256 Logging on 256 The Layout 256 Status and menu bar 257 Message Bar 257 Main Screen 257 Checking for unread mail 257 Browsing all mail 257 Handling messages 258 Action 258 Composing a message 259 Settings 259 Symbols used 260 Wireless Application Protocol (WAP) 261 10 Copyright © Gordano Ltd, 1995-2015 GMS User Guide Contents GMS Collaboration Server 263 GMS Collaboration Server 264 Introduction 264 Installing the GMS Collaboration Client 264 Registering the GMS Collaboration Client 266 General 267 Connection 268 Server 270 Advanced 273 Debug 274 Using the Collaboration Client 276 Contacts 276 Calendars 276 Notes 276 Tasks 276 Journals 277 Internet Free/Busy 277 Publishing your Free/Busy information 277 Resetting Published Calendars and Tasks 277 Viewing others Free/Busy information 278 Address Books 278 Advanced Searches 279 Synchronizing the GMS Address Books 280 Auto-complete 280 Shared and Public Folders 280 Web Access 281 Working Offline 281 Sharing Information 283 How do I share information 283 Access Permissions
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