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Effect of Training Program on Employee Retention in Tanzania: a Case Study of Kilindi District Council in Tanga Region

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Effect of Training Program on Employee Retention in Tanzania: a Case Study of Kilindi District Council in Tanga Region The University of Dodoma University of Dodoma Institutional Repository http://repository.udom.ac.tz Business Master Dissertations 2015 Effect of training program on employee retention in Tanzania: A case study of Kilindi district council in Tanga region Lusewa, Hussein O. The University of Dodoma Lusewa, H. O. (2015). Effect of training program on employee retention in Tanzania: A case study of Kilindi district council in Tanga region http://hdl.handle.net/20.500.12661/1232 Downloaded from UDOM Institutional Repository at The University of Dodoma, an open access institutional repository. EFFECT OF TRAINING PROGRAM ON EMPLOYEE RETENTION IN TANZANIA: A CASE STUDY OF KILINDI DISTRICT COUNCIL IN TANGA REGION By Hussein O. Lusewa Dissertation Submitted for Partial Fulfillment for the Award of the Degree of Masters of Business Administration of University of Dodoma The University of Dodoma September, 2015 CERTIFICATION The undersigned certifies that has read and hereby recommends for acceptance by the University of Dodoma a dissertation entitled “Effect of Training Program on Employee Retention in Tanzania: A Case Study of Kilindi District Council in Tanga Region”, in partial fulfillment of the requirements for the Degree of Master of Business Administration of the University of Dodoma. Signature......................... Dr Mark Paul Diyammi (SUPERVISOR) Date......................................... i DECLARATION AND COPYRIGHT I, Hussein O. LUSEWA declare that; this Dissertation is my own original work and that it has not been presented and will not be presented to any other University for a similar or any other degree award. Signature..................................... No part of this dissertation may be reproduced, store in any retrieval system or transmitted in any form or by any means without prior written permission of the author or the University of Dodoma. ii ACKNOWLEDGEMENT First I thanks and praise ALMIGHTY GOD together with express my deepest gratitude to him for his guidance, encouragement and giving me power and ability in my whole process of this thesis as well as in my whole life and peace and love be upon my valuable teacher the Prophet Muhammad,I express my thanks to my supervisor Dr M. P. Diyammi for his guidance and helpful comments during the time of this research process. Secondly I thanks Halima Zambo (my lovely genetic mother) for her love and prayers to all the achievements and endeavors in my life, nothing to give her, May Almighty God give her good ending in her life and inspiration. without forget my lovely genetic father late Omary for his prayer and good care of my family may ALMIGHTY GOD put him in paradise forever.. Thirdly; a special thanks to Mr. M. R. Zambo (my lovely uncle) and his wife Mwanaisha, Mr Amir Lusewa and his wife Nuru and Mwanaidi Zambo for his guidance and financial support from primary school up to my master‟s level. I also would like to convey my heartiest appreciation to ZAMBO Family members (Hadija, Halima, Mwajuma, Zambo, Mwanaidi and Habiba) for their loving inspirations and encouragement. It is a pleasure to convey my acknowledgment to all my course mates with special gratitude to Mr Omary Jingili, without forget my sister Mwajuma Lusewa and Fatuma Lukwinyo whose have always been a good advisor throughout this journey up to masters level. In addition, I would like to thank all respondents from Kilindi district council for their good participation in providing data towards completion of this research. Finally, I offer my regards and big thanks to all whose has given direct and indirect support in any respect during the thesis. iii DEDICATION This study is dedicated to the family of late Kamota Lusewa. Secondly; the work is dedicated to my family together with my lovely brother Mbaruku Lusewa as well as my lovely Brother Azizi Gendo and his Wife. iv ABSTRACT Man power is the skeleton of any organization. Nowadays, employee retention has become the important tools for the development and improvement for all types of organization. The biggest challenge that organizations are facing today is not only managing these resources but also retaining them. The purpose of this study was to conduct critical examination on the effect of training program on employee retention in order to obtain findings which provide a good atmosphere for public sectors and other organizations. The data was collected from 105 respondents from Kilindi district council (case study). From the sample both qualitative and quantitative data were collected. The qualitative data was collected using in depth interview, focus group discussion (FGDs) plus documentation and quantitative data was collected through structured questionnaire. The qualitative data was analyzed using comparison analysis as well as researcher‟s scenarios analysis, the quantitative data was analyzed using Statistical Package for the Social Sciences (SPSS) program and PASW programs. The results of the study revealed that there is significant link between training and employee retention among the employees. Furthermore, Results show that there is good relationship between training program and employee retention. We can therefore conclude that training program is the one of basic determinant factors for employee retention and also encourage an organization and other sectors to achieve the required goals. This is the one of the important tools for employee retention. However, Training alone is not enough for employee retention, the study recommends the other important factors to be considered in order to strength employee retention such factors are Performance Management, Better Leadership Management, Good Relationships and Career Development, these factors must be considered in order to enable the competent employees to remain in the organization. The managers, leaders and other stakeholder should make sure that these factors are well organized and controlled to reduce employee turnover as well as to improve the performance of sectors. Moreover, the study finalized by suggesting areas for further studies such areas based on assessment of other factors that can be used as a retain strategies in order to reduce employee turnover not only that but also the study suggests more research to be conducted on this topic based on private sectors in order to assess if the same results can be obtained. v TABLE OF CONTENTS CERTIFICATION ..................................................................................................... i DECLARATION AND COPYRIGHT ................................................................... ii ACKNOWLEDGEMENT ....................................................................................... iii DEDICATION .......................................................................................................... iv ABSTRACT ............................................................................................................... v LIST OF TABLES .................................................................................................... x LIST OF FIGURES ................................................................................................. xi LIST OF PLATES................................................................................................... xii LIST OF APPENDICES........................................................................................ xiii LIST OF ABBREVIATION AND ACRONYMS................................................ xiv CHAPTER ONE........................................................................................................ 1 INTRODUCTION AND BACKGROUND TO THE STUDY .............................. 1 1.0 Introduction ................................................................................................... 1 1.1 Background to the Study ............................................................................... 1 1.2 Statement of the Problem .............................................................................. 7 1.3 Research Objectives ...................................................................................... 8 1.3.1 General objective .......................................................................................... 8 1.3.2 Specific Objectives ....................................................................................... 8 1.4 Research Questions ....................................................................................... 8 1.5 Significance of the Research ......................................................................... 9 1.6 Reason for Select Kilindi District Council as a Case Study ....................... 10 1.7 Scope of the Study ...................................................................................... 11 1.8 Limitation of Research ................................................................................ 12 1.8.1 Time and Money:- ....................................................................................... 12 1.8.2 The Respondents Lack a Confidence .......................................................... 12 1.8.3 The Lack of a Scientific Training in the Methodology of Research ........... 13 1.8.4 The Reliance on Self-Reported Questionnaire ........................................... 13 1.9 Conclusion .................................................................................................. 13 CHAPTER TWO .................................................................................................... 14 LITERATURE REVIEW ......................................................................................
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