CONGRESS 2015 ESOMAR is the essential organisation for Dublin / 27 - 30 September encouraging, advancing and elevating worldwide. R e v e l a t i o n s

Programme

www.esomar.org Visit the ESOMAR Desk for any information you Getting to the ESOMAR Congress venue, the CCD may need about Congress 2015 – Revelations WiFi WiFi We are happy to announce that there will be WiFi throughout the entire event at the We are happy to announce that there will be WiFi throughout the entire event at the Convention Centre Dublin. Convention Centre Dublin. Network name: ESOMAR Congress Network name: ESOMAR Congress Password: revelations Password: revelations To ensure fast browsing for all our delegates, please refrain from connecting more To ensure fast browsing for all our delegates, please refrain from connecting more than one device at a time! Thank you. than one device at a time! Thank you. BY RAIL Workshop registration hours: The Convention Centre Dublin is less than ten minutes from Dublin’s two mainline railway stations, Connolly and Heuston. The DART rail line runs through Dublin city Sunday, 27 September 07.45 – 08.30 centre and services stations ten minutes’ walk from The CCD. The LUAS red line runs directly behind The CCD and links downtown Dublin, Connolly and Heuston railway stations. Congress registration hours: BY BUS Sunday, 27 September 15.00 – 21.00 Dublin Bus offers the Airlink 747 to Dublin Airport, which stops outside The CCD. Monday, 28 September 07.45 – 19.45 They also provide a high frequency city bus service. Tuesday, 29 September 07.45 – 18.15 BY CAR The CCD is only minutes from the Port Tunnel with connections to the upgraded Exhibition opening hours: M50 motorway. There is a public car park located below The CCD with 320 spaces and 8 disabled spaces, managed by Euro Car Parks. The opening times are 7am to Sunday, 27 September 19.00 – 21.00 midnight, 7 days a week. Discounted parking rates are available when pre- booked Monday, 28 September 07.45 – 19.45 through Euro Car Parks. Both cash and credit card payments are accepted. Tuesday, 29 September 07.45 – 18.15 Wednesday, 30 September 09.00 – 14.45 Phone: +353 (0) 890 8320 Email: [email protected] Come by the ESOMAR Revelations Zone to meet the speakers, for Poken resources Web: www.eurocarparks.ie/ccdparking and the exclusive interviews for ESOMAR TV. LEAP CARD A Leap Card is a reusable plastic smart card that can be used instead of paper For more information and any questions, please visit the ESOMAR Desk or tickets to pay-as-you-go on Dublin Bus, LUAS, DART and Commuter Rail transport. visit: esomar.org/congress Leap Cards are cheaper than paying for single fares with cash and they are quicker.

Main Dublin Taxi Service For airport transfers, also recommended:

NRC Aer Taxi www.nrc.ie www.aertaxis.com Phone: +353 (0) 1677 2222 Phone: +353 (0) 1473 7777 BALBRIGGAN

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TO BRITTAS BAY CONTENTS ESOMAR MEMBERSHIP www.esomar.org/membership SPECIAL WELCOME...... 4

Programme committee...... 5 GAIN ACCESS TO THE PEOPLE, INFORMATION AND TOOLS NEEDED TO GROW YOUR BUSINESS, DEVELOP AS A PROFESSIONAL AND Highlights...... 6 SUPPORT THE INDUSTRY IN SAFEGUARDING THE FUTURE OF MARKET RESEARCH. Networking at Congress 2015...... 8 EXPAND YOUR NETWORK! ENSURE YOUR BUSINESS GROWTH! Activities and Business Opportunities...... 12 FREE COPY: 4,800 130 - THE GLOBAL MR REPORT INDIVIDUAL MEMBERS - GLOBAL PRICES STUDY COUNTRIES FUTURE TALENT MEETS THE INDUSTRY...... 14

GLOBAL GLOBAL PRICES 52 MARKET STUDY 350 RESEARCH CORPORATE MEMBERS GLOBAL, REGIONAL AND REPORT 6 ANNUAL GLOBAL AND Don’t miss the Award Nominees!...... 16 LOCAL EVENTS A YEAR REGIONAL EVENTS WITH EXHIBITIONS MYESOMAR ONLINE = PLATFORMS TO EXPAND YOUR NETWORK = BENCHMARK YOUR COMPANY NETWORKING AND SHOWCASE YOUR PRODUCTS keynote highlights...... 18

GAIN THE LEADING EDGE IN JOIN YOUR COMMUNITY! FULL PROGRAMME...... 22 BUSINESS INTELLIGENCE! SPONSORS AND PARTNERS...... 39

PAPERS WEBINARS - ESOMAR MEMBER MARK - ESOMAR ADVOCACY EXHIBITORS...... 50 20,000 - CODE AND GUIDELINES PROFESSIONALS - ONLINE COMMUNITY RESEARCH PRESENTATIONS WORKSHOPS WORLD = GAIN CLIENT TRUST AND FEEL SAFE IN EXHIBITORS LIST...... 70 MAGAZINE THE KNOWLEDGE THAT ESOMAR IS AND BLOG WORKING TO SAFEGUARD YOUR INDUSTRY

Designed by Keen as Mustard ESOMAR CONGRESS 2015 8 CONGRESS 2015 PROGRAMME REVELATIONS COMMITTEE

WELCOME TO DUBLIN ESOMAR would like to thank our Congress 2015 Programme Committee for their A B O UT CONGRESS 2015 dedication, leadership and advice in selecting and guiding content for this year’s Congress theme – Revelations. “I hear you say “Why?” But I dream things that never were; and I say “Why not?” George Bernard Shaw Simon Chadwick Andrea Rademeyer (Committee Chair) Founder, Ask Afrika, Managing Partner, Cambiar South Africa On behalf the ESOMAR Council and team, I am delighted to welcome you to Dublin, Ireland, for the Consulting, USA 68th ESOMAR Congress.

We are excited to be in Ireland, a country that has brought revelation, innovation and celebration PROGRAMME to art, music, film and business for generations. From WB Yeats to Ryanair, from Ned Kelly to the Christian Kurz Florence Guesnet Kennedys, Ireland has consistently produced leading-edge thinkers in all aspects of life. There can be Senior Vice President, Global Consumer & Market no better host for our ‘Revelations’ Congress! Research & Insights, Intelligence Director, Viacom International Media HEINEKEN International , Revelations, or ‘the revealing of something not before realised’ - is this not the most essential Networks , USA The Netherlands block of our profession as researchers? The discovery and unveiling of truths that lead to positive business and societal change?

Some people say we are now living in the new age of discovery, at the stepping-stone of a century Niels Schillewaert Patricio Pagani

with more innovation and transformation than we have ever witnessed before. As an industry that Managing Partner, Executive Director, SPONSORS AND PAR drives insights, we have the capability to be the driving force of transformation and understanding Director ForwaR&D, Infotools, not only of consumers, but also of citizens and populations. InSites Consulting , USA New Zealand and ESOMAR Council This Congress brings an additional opportunity. As James Joyce has said, “A man’s errors are his member portals of discovery”. By sharing our own revelations and experiences, we can amplify and elevate

the value of research to meet the needs of tomorrow. Peter Nash T NERS Head of Strategy and And so, I look forward to connecting with you all and sharing revelations in the hope that we can Insights, Tourism Ireland, together avail in the thrilling opportunities awaiting for us! Ireland EX HIBIT ORS

Join the official ESOMAR Find ESOMAR on Facebook Share your experience Laurent Flores Group on LinkedIn www.facebook.com/ESOMAR and follow us on Twitter ESOMAR President #esomar

4 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 5 Highlights ESOMAR Congress 2015

REVELATIONS!

This is a Congress celebrating our revelatory triumphs and prowess. It celebrates the impact that we have in business, on and with clients, socially and culturally. It is a Congress that reveals how some of these triumphs have come about and shares new ways of thinking, novel approaches and how we can learn from adjacent professions. It examines the way in which we live our lives today, especially in the mad new world of media – and it demonstrates just how revelatory research can be in untangling the seeming chaos of modern digital life. In addition, it educates us in critical power skills such as data visualisation and storytelling.

This is an exciting Congress. It’s a Congress packed with content and learning. It’s a Congress that celebrates achievement at every turn, with awards and recognition throughout the event. It’s a probing Congress, with the unveiling of the exciting Insights 2020 study. And it’s an entertaining Congress – where else would you find keynote speakers that include a controversial economist, a master of interaction, a 15 year old CEO, the world’s greatest living explorer, Ireland’s most famous Drag Queen and a dance psychologist? (And, no, I don’t know what that last one is either!).

So, please join me in celebrating this great industry of ours. Take pride in its ability to reinvent itself, Network • Stay connected • Stay updated • Rate speakers reimagine itself and continue to do what it does best: Revelation. ALL ON YOUR MOBILE I hope you truly enjoy this Congress. Please tell us what you did and did not like. And please join me in thanking, from the bottom of my heart, the Programme Committee and the wonderful professionals at ESOMAR who worked so tirelessly to bring this event to fruition. The Congress 2015 mobile app allows you to network with everyone at the Congress! Just click on the NETWORK button and connect with fellow MR enthusiasts.

Loved a presentation? Give us your vote! Just click on the S URVEY button and rate. Your vote matters.

Simon Chadwick Alternatively, you can vote via web browser at www.rating.esomar.org Congress 2015 Programme Committee Chair Getting lost within the venue or programme? No worries. The app provides you with all the necessary info – just go to the E VENT tab!

Available for iPhone and Android – get on the free wi-fi and download the app from your app store.

If you already have it, just select REFRES H to download the newest version. You can 6 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue 7also accessESOMAR CONGRESS the networking 2014 tool via desktop on www.esomar.org/networking NETWORKING AT 1,000+ 70+ ESOMAR Congress 2015 provides a unique opportunity to connect and engage with more than 1000 senior executives from over 70 countries before, during and CONGRESS 2015 Senior Executives Countries after the event, both online and face-to-face.

FACE-TO-FACE ONLINE A B O UT CONGRESS 2015

WELCOME RECEPTION MONDAY NETWORKING MOBILE NETWORKING Join the celebration at the Congress Welcome Finish a day filled with insights and revelations Monday Breakfast meeting sponsored by During the event you can network via the reception on Sunday 19.00 hrs. You are invited with Monday evening’s networking. ESOMARLive Mobile app. Just click on the to Exhibition Stand 3 for a glass of Prosecco! NETWORK button and connect with other Join us at the ESOMAR Revelations Zone, delegates. The ESOMARLive app is available located in the exhibition, at 19.15 hrs for the for both iPhone and Android. Sponsored by official 2015 Global Market Research Report

08.00 - 08.45 PROGRAMME launch. What technology-led innovation is doing to the future of

27 WELCOME RECEPTION 28 NETWORKING 29 AWARDS DINNER 30 FAREWELL DRINKS

TUESDAY AWARDS DINNER WiFi available throughout ESOMAR invites you to the Congress Awards Dress code Tuesday Breakfast meeting sponsored by the venue SPONSORS AND PAR Dinner & Ceremony celebrating market research Cocktail attire appreciated, Black Tie optional. Network name: ESOMAR Congress in an exclusive grand evening on Tuesday 29 Password: revelations September, 20.00 hrs. The ESOMAR Awards Transport to dinner venue Dinner & Ceremony is the perfect time to A shuttle bus is running from the Congress venue, connect with your peers. It promises to be an from 19.15 hrs onwards. More details and return AFTER THE EVENT 08.00 - 08.45 evening of arts and inspiration, culinary delights times will be available at the Congress registration Don’t forget that even after Congress is T NERS and celebration. desk. Transport to the venue is sponsored by over, you can connect with delegates via The Power of Context Motivaction. the networking tool in MyESOMAR (both The ESOMAR Awards Dinner and Ceremony begins for members and non-members)

at 20.00 hrs, with a sit down dinner to follow. Address EX HIBIT The evening is held at the Royal Dublin Society, Royal Dublin Society, Merrion Road, Ballsbridge, FAREWELL DRINKS

founded in 1731 and situated in the heart of the city. Dublin 4 ORS And while Congress might be over, you can still enjoy some networking over the closing drinks, Pre-dinner drinks sponsored by Wednesday 30 September 14.15 hrs.

8 ESOMAR CONGRESS 2015 ESOMAR CONGRESS 2015 9 #1 in every category 2ND year in a row Join us at the ESOMAR Awards Dinner and Ceremony

Join us as we reveal and celebrate this year’s winners of the industry’s most prestigious awards

Tuesday 29 September We were voted best online provider in the Annual of Market Research 20:00 At the Royal Dublin Society Professionals. See what makes us #1.

www.researchnow.com

[email protected]

ESOMAR_Programme_Jul15.indd 1 17/07/2015 11:29 Activities and Business Opportunities

Business networking First-timers A B O UT CONGRESS 2015 Take a break from the presentations and join your fellow delegates First time at Congress? New member? Join the first-timers tour on for a chat over coffee, during morning and afternoon networking Sunday at 18.00 hrs for a drink and learn more about the event and breaks and at lunchtime in the exhibition area! how to optimise your experience.

Exhibition Congress survival kit The Congress exhibition provides the ideal venue for you to meet Not a member of ESOMAR? Find an ESOMAR member and ask them with the experts and find out what tools are available to help you be to share their gift voucher for the ESOMAR Congress survival kit! Have

70+ more efficient and successful in this competitive industry. Network a voucher already? Then pick up your kit from the registration desk! PROGRAMME with 70+ exhibitors, suppliers and tech companies who have a solution to meet your needs

ESOMAR TV and Livestream ESOMAR Revelations Zone ESOMAR is excited to present to you our new online interactive TV and Join us at the ESOMAR revelations zone – stand 86-89 – for even Livestream straight from the Congress set. Come by the Revelations more content from this year’s programme. Meet the speakers, Zone to watch the interviews Live. Tell your colleagues and friends back purchase this year’s Global Market Research report, watch exclusive home to tune in for exclusive content beyond the ESOMAR Congress extra MR content at the ESOMAR TV and use your Poken to access SPONSORS AND PAR presentations for scoops, insights and more revelations. Step into the latest ESOMAR knowledge packages. the discussion, opposite the ESOMAR Revelations Zone, and join the debate by engaging with our guests or asking questions via Twitter, #ESOMARTV or our online Q&A. T NERS Members Twitter crowns Are you an ESOMAR member? Join the AGM on Monday at 18.10 hrs Take a selfie with the paper crowns received in your Congress and have your say about the future of your association. survival kits and share it on Twitter via #esomar! EX HIBIT

ORS Poken Puzzle Use your Poken throughout Congress! Collect digital business You have received a puzzle piece with your badge. Find the matching cards from your fellow delegates by touching your Pokens together. piece in the exhibition, then go to registration to collect the voucher Use your Poken at the exhibition too and collect digital media from for your gift. exhibitors’ touchpoints in the same way.

12 ESOMAR CONGRESS 2015 ESOMAR CONGRESS 2015 13 FUTURE TALENT MEETS

l e e am al le e Samp ba il in e S pl b bi lin e le I o Y b l n e TI lo IY o n n AT l I o n o A D o C G D M O h C G M O h THE INDUSTRY P P

Meet our talented students and networking facilitators!

l e e am al le e Samp ba il in e S pl b bi lin e le I o Y b l n e TI lo IY o n n AT l I o n o A D o C G D M O h C G M O h Ana-Isabel Noelke Bryanna O’Kelly P P University of Edinburgh, Trinity College, Ireland Scotland

Jenny Molyneaux Jill Watkins Trinity College, Ireland Trinity College, Ireland

Luke O’Riordan Orla Reynolds

Dublin City University, Dublin Institute of Ireland Technology, Ireland l Virtual Lab

Padraig O’Shea Reza Azimi Trinity College, Ireland University of Southern Denmark, Denmark

14 ESOMAR CONGRESS 2015 Don’t miss the Award Nominees!

Monday 28 September Tuesday 29 September

14.20 – 14.40 09.05 – 09.25 The Shape of Conversations Reel Happiness Social data and the future of market research Understanding the emotions of cinema goers Kyle Findlay, The TNS Global Brand Equity Centre, South Africa Kelly McKnight, Join the Dots, UK Graeme Lawrence , Join the Dots, UK 14.40 – 15.00 Anna Cremin, Pearl & Dean, UK The Chance of a Lifetime Sylvia van der Waal, Pearl & Dean, UK What happens when consumer insight gets a chance to lead from the front? 11.45 – 12.05 Namita Mediratta, Unilever , UK Hooked on Shopping 15.30 – 15.50 Understanding what fuels the new daily online shopping habit A Butterfly’s Wings: From Chaos to Opportunity Steve Payne , AOL , UK Harnessing cross-category connections in the consumer technology landscape Andrew Consky ,AOL , Canada Kelsey Vaughn, Ipsos, USA Vicki Draper, AOL , USA @DraperVicki Mike Egner, Ipsos, USA 12.05 – 12.25 Reed Cundiff, Microsoft, USA Turning Shopper Insights into Company-wide Memes 15.30 – 15.50 Danone disrupts shopper research by engaging with a tribe of shoppers Contextual Actions Speak Louder than Words Tom De Ruyck , InSites Consulting ,Belgium The impact of context on liking of beer using behavioural and implicit measures Niels Schillewaert , InSites Consulting ,USA @niels_insites Jasper Scheir , Haystack International , Belgium @jasper_haystack Anouk Willems, InSites Consulting , Belgium Ludovic Depoortere , Haystack International , Belgium @needle_finder Thomas Troch, InSites Consulting , USA Sjoerd Koornstra , HEINEKEN International , The Netherlands Olesya Govorun, The Dannon Company, USA Holly Rozelle, The Dannon Company, USA 16.10 – 16.30 12.25 – 12.50 The Theory of the Crime What market researchers can learn about insight from a real life murder case Less is More: Being Deprived Often Brings out the Best David Bakken , Foreseeable Futures Group, USA @dgbakken The added value of deprivation techniques in research Dave McCaughan , BIBLIOSEXUAL, Thailand @bibliosexual 17.00 – 17.20 Vanessa Oshima , The Coca-Cola Company , Japan @VOshima70 Watching the Devices Do we watch video differently on smaller screens? Rob Ellis , COG Research, UK @CogResearch Martin Greenbank, Channel 4, UK Lucy Antoniou, Channel 4, UK @LucyAntoniou 17.00 – 17.30 Wednesday 30 September Mirror, Mirror on the Wall What we can learn by shining the spotlight on the respondents’ role in the research experience 10.35 – 10.55 Hetta Bramley, kubi kalloo, UK @kubikalloo Belief, Intent, ACTION! Kristin Hickey , kubi kalloo, UK @kubikalloo Bridging the intent-action gap: how behavioural economics and consumer journey mapping explains Vangelis Skouras , kubi kalloo, UK @VangelisSkouras decision making to identify levers to impel consumer action 17.20 – 17.40 Anurag Vaish, Final Mile Consulting, USA @anuragvaish @thefinalmile Sema Sgaier, Surgo Foundation, USA TV Re[defined] Steve Kretschmer, Ipsos, Turkey How global viewers are redefining their relationship with television Ram Prasad, Final Mile Consulting, USA @ramprasad_c @thefinalmile Ben Himowitz, Flamingo, Brazil Timothy Sweeney, Upstream Thinking, USA Ian Wright , Tapestry, UK Jeff Mulhausen, Upstream Thinking, USA Jo McIlvenna, Jo McIlvenna, UK Katie Plocheck, Ipsos, USA Anna Noel Taylor, Viacom International Media Networks , USA Maaya Sundaram, Bill & Melinda Gates Foundation, USA Christian Kurz , Viacom International Media Networks , USA @KurzCh Maria Eletskaya, Ipsos, UK

16 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue @Twitter handles are noted in dark blue ESOMAR Corporate and Individual members’ names in blue @Twitter handles are noted in dark blue ESOMAR CONGRESS 2015 17 We are delighted to present an outstanding array of keynote speakers at this keynote year’s ESOMAR Congress. Each speaker will approach the theme of revelations from their personal perspective and will lead us through the core sessions with highlights thought-provoking beliefs and ideas.

SUSAN HAYESCULLETON PETER LOVATT A B O UT CONGRESS 2015

The Positive Economist, Ireland Dance Psychologist and Principal Lecturer, University of Hertfordshire, UK

Susan HayesCulleton, CFA, has a BSc in Financial Maths & Dr. Peter Lovatt is a Reader in Psychology and a Principal Economics from NUI Galway and is Managing Director of Lecturer at the University of Hertfordshire, where he heads the HayesCulleton. She has co-authored “Positive Economics”, a Dance Psychology Lab. Before starting on an academic career, Leaving Certificate Economics textbook. Susan has published Peter was a professional dancer. “The Savvy Woman’s Guide to Financial Freedom” and “The Peter is a regular contributor on dance and psychology in the Savvy Guide to Making More Money”. media. He has appeared as an expert commentator on Strictly Come Dancing: It Takes Two (BBC2), Ask Rhod Gilbert (BBC2), PROGRAMME Frank Skinner’s Opinionated (BBC1), and the Graham Norton Show (BBC1), among others.

CYRIEL KORTLEVEN PANTI BLISS

Creativity expert and author, CyrielKortleven.com, Belgium Ireland’s foremost “gender discombobulist”

With more than 15 years of experience in the field of creativity Panti is Ireland’s foremost “gender discombobulist”. In early 2014, and innovation, Cyriel Kortleven is passionate about inspiring Panti landed herself in the middle of a media crisis and hype that businesses and people to experience the power of creative thinking rocked Ireland and was christened ‘Pantigate’. Soon after, she and doing. As the author of four books in the domain of creativity, became a YouTube sensation when a speech she made at the SPONSORS AND PAR be warned - his enthusiasm is contagious, his playfulness apparent, Abbey Theatre about homophobia went viral, was broadcast around his creativity endless. the world, debated in parliament and remixed by the Pet Shop Boys - sparking a powerful conversation about equality. T NERS JORDAN CASEY SIR RANULPH FIENNES

Founder, CEO, Programmer, Producer, Casey Games, Ireland World’s Greatest Living Explorer, UK EX HIBIT Jordan Casey is a 15-year-old entrepreneur and programmer In 1984, the Guinness Book of Records described Sir Ranulph

from Waterford, Ireland. He began programming websites and Fiennes as the “World’s Greatest Living Explorer”. ORS blogs at the tender age of nine, before founding his own award- He was awarded the Sultan of Oman’s Bravery Medal in 1970, winning mobile games company – Casey Games Ltd. – three the Explorers Club of New York Medal in 1983, the Royal Scottish years later at the age of 12. Geographical Society’s Livingstone Gold Medal in 1983, the Royal Geographical Society’s Founder’s Medal in 1984, and both he and his late wife received the Polar Medal in 1987. In 1993, he was awarded an OBE for “human endeavour and charitable services”.

18 ESOMAR CONGRESS 2015 ESOMAR CONGRESS 2015 19 PICKY PARTICIPANTS?

Treat your respondents to cash-based incentives and they’re sure to be back for seconds.

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www.hyperwallet.com | [email protected] | 1-855-449-3737 ESOMAR CONGRESS 2015 21 FULL PROGRAMME SUNDAY 27 SEPTEMBER MONDAY 28 SEPTEMBER

07.45 – 08.30 WORKSHOP REGISTRATION 07.45 – 19.45 CONGRESS REGISTRATION & EXHIBITION 08.30 – 09.00 MORNING DISCUSSION 08.00 – 08.45 Breakfast Meeting Sponsored by Qualtrics A B O UT CONGRESS 2015 Let’s Talk Privacy ROOM 1 & 2 For all workshop attendees 09.00 – 10.35 OPENING AND WELCOME 09.00 – 17.00 WORKSHOPS held in parallel THE MAGIC OF REVELATIONS Strategic Pricing WELCOME Dirk Huisman , SKIM , The Netherlands Finn Raben , ESOMAR Director General @finn01 Ji-Hoon Dierckx, Procter & Gamble, Europe, IMEA, Asia, Belgium Richard Colwell , ESOMAR Representative for Ireland @REDCMD Communicating Insights Joan Burton, Tánaiste (Deputy Prime Minister), Ireland Daniel Wain , Daniel Wain Consulting, UK President’s Address Lucy Davison , Keen as Mustard Marketing, UK Laurent Flores , ESOMAR President @laurentflores

Merging Data Streams Introduction to the Programme and Keynote PROGRAMME Edwin Kooge, Metrixlab Big Data Analytics, The Netherlands Simon Chadwick , Programme Committee Chair @simonchadwick Natasha Walk, Metrixlab Big Data Analytics, The Netherlands 09.45 – 10.20 KEYNOTE Researching the New Shopper Experience The Economics of Revelation Michael Schiessl , eye square, Germany Susan HayesCulleton, The Positive Economist, Ireland @SusanHayes_ 15.00 – 21.00 CONGRESS REGISTRATION 10.20 – 10.30 SSI QUEST AWARDS @SSITweets The SSI QUEST Awards encourage industry creativity and innovation in 15.00 – 19.00 SPONSORED WORKSHOPS free of charge for all attendees surveys that lead to high respondent satisfaction. Chris Fanning , President th 15.00 – 17.00 SURVEY DESIGN FOR MOBILE DEVICES & CEO of SSI, will present the 6 edition of the QUEST Awards Brought to you by SSI @SSITweets 10.30 – 10.35 The MR Revelations FAST TRACKS [ROUND 1] Jackie Lorch , SSI, USA

Pete Cape , SSI, UK 10.35 – 11.15 Networking Break SPONSORS AND PAR LET’S MEET! 17.00 – 19.00 EXPLORING BRANDED COMMUNITIES Join the speakers in the ESOMAR Revelations Zone, located in the exhibition Brought to you by Toluna @TolunaGroup Jason Winstanley, Moy Park, UK 11.15 – 12.20 11.15 – 11.20 FUTURE REVELATIONS Julie Paul, Toluna, USA Introduction by session chair Michela Coin , Gruppo24ORE , Italy Finn Raben , ESOMAR Director General @finn01 Simon van Duivenvoorde , Wakoopa, The Netherlands

11.20 – 11.45 Fireside Chat T NERS 18.00 – 19.00 FIRST TIMERS TOUR Research Reinvention at Unilever Whether you’re new to ESOMAR, new to Congress or it’s your first time in Stan Sthanunathan , Senior Vice President - Consumer & Market Insight, Dublin, join our First Timers Tour! Unilever , UK @ssthanunathan BV Pradeep , Vice President - Consumer & Market Insight – Global Markets,

19.00 – 21.00 EXHIBITION Unilever , UK and ESOMAR Council member @VamanPradeep EX HIBIT 19.00 – 21.00 WELCOME RECEPTION 11.45 – 12.10 Insights2020 – Driving Customer Centric Growth

Sponsored by C&C Market Research Global leadership study unveils practical roadmap to true customer centric ORS business growth Christina Jenkins, LinkedIn, UK @chrgoolondon Frank van den Driest, Millward Brown Vermeer, The Netherlands @insights2020 12.10 – 12.20 The MR Revelations FAST TRACKS [ROUND 2] 12.20 – 13.35 Lunch sponsored by CoolTool LET’S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition

22 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue @Twitter handles are noted in dark blue ESOMAR Corporate and Individual members’ names in blue @Twitter handles are noted in dark blue ESOMAR CONGRESS 2015 23 ABOUT CONGRESS 2015 PROGRAMME SPONSORS AND PARTNERS EXHIBITORS 25 ESOMAR CONGRESS 2015 CONGRESS ESOMAR AL N O ITI urzCh K RAD D T N , USA @

EYO witter handles are noted in dark blue handles are witter S ALL - B IT anel Data Examples oveStats L ER F data I NG W I een Lacking Empathy AllAlong? , Spain

members’ names in blue @T members’ O LO , Spain

DATA , Spain

a @R k ING IZE N D N E S , Netquest , Infotools, New Zealand @patpagani

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11.20 – 12.50 12.50 – 14.00 ESOMAR CONGRESS 2015 CONGRESS ESOMAR PROGRAMME FULL TU 30 FULL PROGRAMME TUESDAY 29 SEPTEMBER

ROOM 1 & 2 16.30 – 18.10 16.30 – 16.35 THE TALENT CONTEST: ESOMAR RESEARCH EFFECTIVENESS AWARD FINALISTS 14.00 – 14.45 THE CLIENT TALK SHOW | BRAND TRACKING REVELATIONS

This award highlights best practice in effectiveness from around the world, A B O UT CONGRESS 2015 placing particular emphasis on how research affects performance in a Moderated by: measurable way. The award is designed to illustrate the value that research Patricio Pagani , Infotools, New Zealand @patpagani brings to decision making in both business and society. The Guests: Isabelle Herbert Collet , Orange , France Introduction by session chair Reed Cundiff, Microsoft, USA Niels Schillewaert , ESOMAR Council member @niels_insites Begoña Fafian, The Coca-Cola Company , Spain Alexis Vernon, Barclays, UK 16.35 – 16.50 Driving Success Through Big Data Segmentation How segmentation has shaped GE Capital’s consumer business in Australia today 14.45 – 15.25 KEYNOTE Chris Crook, Nature Research, Australia #IamaproudMarketResearcher #ESOMAR Paul Labagnara , The Lab Strategy & Planning , Australia During this session, interactivity will be key. Cyriel Kortleven will trigger our Peter Stuchbery, Nature Research, Australia

brains and facilitate the largest interactive session at an ESOMAR Congress! Kate Sokulski, GE Capital, Australia PROGRAMME This is an experiment to see if we can create a movement within the market 16.50 – 17.05 Reinventing Convenience Store Food research industry, one that collectively reveals insights about our ‘brand’ as a Growing 7-Eleven’s foodservice profit, sales and image using multi-stage market researcher. shopper-focused research John Berenyi , Bergent, Australia @JohnBerenyi Cyriel Kortleven, Creativity expert and author, Cyriel Kortleven, Belgium Alyssa Milton, 7-Eleven, Australia @alyssajmilton @CyrielKortleven 17.05 – 17.20 Insight to Action: Using Survey Data to Target Customers 15.25- 16.05 Networking Break and Increase ROI Through Digital Media How TNS turned consumer mindset research into effective media targeting LET’S MEET! for Holiday Inn Hotels Join the speakers in the ESOMAR Revelations Zone, located in the exhibition Chris Freehauf, TNS, USA 16.05 - 16.30 16.05 – 16.30 KEYNOTE Morgan Lozier, TNS, USA SPONSORS AND PAR Phil Maves, TNS, USA @PhilMaves Early Revelations Robert Kim, InterContinental, USA A conversation with Jordan Casey 17.20 – 17.30 Discussion Following his inspirational keynote presentation last year, entrepreneur Jordan Casey returns to the Congress to reveal what he’s been up to and what’s 17.30 – 18.10 KEYNOTE changed now that he’s turned 15. Moving Revelations

Jordan Casey, Casey Games, Ireland @CaseyGames Peter Lovatt, Dance Psychologist and Principal Lecturer, University of T NERS Niels Schillewaert , ESOMAR Council member @niels_insites Hertfordshire, UK @DanceDrDance 20.00 – 00.30 ESOMAR Awards Dinner & Ceremony

The ESOMAR Awards Dinner and Ceremony begins at 20.00 hrs and will be EX HIBIT held at the Royal Dublin Society [Merrion Road, Ballsbridge, Dublin 4].

In line with the Revelations theme, we will reveal and celebrate market ORS research in an exclusive grand evening with a sit-down dinner.

Shuttle bus service (sponsored by Motivaction) is available from 19.15 hrs onwards from the Congress venue, for more details and return times please ask at the Congress registration desk.

Research Now has sponsored the Pre-dinner drinks, so please join us for a glass of Prosecco to celebrate the evening!

32 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue @Twitter handles are noted in dark blue ESOMAR Corporate and Individual members’ names in blue @Twitter handles are noted in dark blue ESOMAR CONGRESS 2015 33 ABOUT CONGRESS 2015 PROGRAMME SPONSORS AND PARTNERS EXHIBITORS 35 ESOMAR CONGRESS 2015 CONGRESS ESOMAR he D | T IN ARY M N O TI ALS witter handles are noted in dark blue handles are witter ELA U V S E OF VI U AL , UK @jonpuleston

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T nsight? king Brea con Experiments wor ’S MEE’S his an I t T ow I See What Mean You he I nsight Exchange ntroductionby session chair ntroduction by session chair s T I I Pagani Patricio LE 10.10 – 10.15 10.15 – 10.10 Join the speakers in the ESOMAR Revelations Zone, located in the exhibition Reclaiming (revelatory) insight in a world amass with data and information Jigsaw Research, UK @jigsawpieces Totman, Peter Jigsaw Research, UK @jigsawpieces Perry, Luke Ne Satsuki Suzuki, Lightspeed GMI Tobias Sturt, The Graphics Digital Agency, UK Graphics Sturt, Agency, The Digital Tobias 10.00 – 10.10 I Nash Peter ROOM 2 ROOM 09.15 09.20 – 09.20 – 09.40 N Research as photography: A project with pictures and without words McleanKevin Nick C Space, Coates, UK Fiona Hall, Akzo Nobel, UK 09.40 – 10.00 Primary research exploring the science of visual communication UK Graphics Agency, The Digital Adam Frost, Jon Puleston 10.15 – 10.55 I T ESOMAR Corporate Corporate ESOMAR urzCh AL I K witter handles are noted in dark blue handles are witter , USA @ T OF SOC ! AC P M , Ireland , Ireland @MCCPPlanning

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09.15 10.10 – 10.10 – 10.55 10.55 – 11.40 09.00 – 14.45

ESOMAR CONGRESS 2015 CONGRESS ESOMAR PROGRAMME FULL WEDNESDA 34 IFIED RT E WHERE C ISO 26362 L FULL PROGRAMME GENUINE OPINIONS PANE WEDNESDAY 30 SEPTEMBER MEET GENUINE BRAZIL, SÃO PAULO ROOM 1 & 2 BEHAVIOR 60 YEARS OLD 11.40 – 14.15 11.40 – 11.50 Can You Be the Difference? CAR INSURANCE CONTRACT Gunilla Broadbent , President, ESOMAR Foundation @ESOFound 11.50 – 11.55 SOCIAL IMPACT AND THE IMPACT OF SOCIAL [CONTINUED] Introduction by session chair Andrea Rademeyer , Ask Afrika, South Africa @AndreaRademeyer 11.55 – 12.10 When Democracy Fails to Deliver What explains satisfaction and dissatisfaction with the performance of democracy Ijaz Shafi Gilani , WIN/ International Association, Pakistan Jean-Marc Leger , WIN/Gallup International Association, Canada @jeanmarcleger1 12.10 – 12.25 Ireland and Same-Sex Marriage: Predicting Social Change Aengus Carroll, ILGA, Ireland @aenguscarroll @ILGAWORLD CHILE, ANTOFAGASTA Eric Meerkamper, RIWI, Canada @ericmeerkamper @RIWIdata 40 YEARS OLD PURCHASED A BRAND NEW CAR 12.25 – 12.35 DISCUSSION MÉXICO, MONTERREY 12.35 – 13.00 KEYNOTE 33 YEARS OLD All The Little Things BOUGHT A NEW HOUSE Panti Bliss, “gender discombobulist”, Ireland @pantibliss 13.00 – 13.05 Introduction to Keynote Simon Chadwick , Cambiar Consulting, USA @simonchadwick 13.05 – 13.55 Closing keynote speaker Living Dangerously Sir Ranulph Fiennes, World’s Greatest Living Explorer, UK COLOMBIA, BARRANQUILLA 13.55 – 14.00 Q&A 17 YEARS OLD 14.00 – 14.15 CLOSING SOFT DRINKS CONSUMER Simon Chadwick , Programme Committee Chair @simonchadwick Laurent Flores , ESOMAR President @laurentflores Finn Raben , ESOMAR Director General @finn01 14.15 – 14.45 FAREWELL DRINKS LET’S MEET FIND OUT HOW REAL PEOPLE BEHAVE Join the speakers in the ESOMAR Revelations Zone, located in the exhibition BOOTH 41&42 See you next year at Congress 2016 in New Orleans

We are the trusted source of reliable data in Latin America, Spain and Portugal. Discover how to combine passive and declarative Save the date! information to better understand the consumers. 18-21 September 2016

ESOMAR LATIN AMERICA PARTNER 2015 WWW.NETQUEST.COM 36 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue @Twitter handles are noted in dark blue São Paulo | Mexico City | Santiago de Chile | Bogota | Lisbon | Barcelona | Madrid | New York ABOUT CONGRESS 2015 PROGRAMME SPONSORS AND PARTNERS EXHIBITORS 39 ,

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I Tom Markert, MarcTom Smaluhn 5800 Parkway Suite Tennyson 600 Plano TX 75024 USA Phone: 888 +1 203 6245 Email: [email protected] Email: [email protected] Website: www.researchnow.com 45 Curlew Street London SE1 2ND United Kingdom Phone: 1150 +44 20 7421 E-mail: [email protected] www.surveysampling.com Website: SS Chris Watson India House, 2 Research N Dubreuil Christian

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T , design consultation, programming and hosting, nternet, telephone, mobile/wireless and mixed-access offerings. TI is the premier global provider of data solutions and technology for consumer I staff operates from 30 offices in 21 countries, offering sample, data old and Future T and Future old old sponsor old I more than 2,500 clients worldwide. Visit SS Research Now Group, I power analytics and insights. empower We clients make to data-driven decisions by listening and to interacting with the world’s consumers and business professionals through online panels, as well as mobile, digital and social media technologies. T recognised as the market research industry’s leader in quality, scale and customer satisfaction. F SS and business-to-business survey research, reaching respondents in 100+ countries via I SS collection, CA online custom reporting and data processing. SS We would like to thank our to sponsors would like andWe those all who provided their have services, a success. Congress expertise and support year’s this make to ESOMAR Corporate Corporate ESOMAR G SPONSORS AND SPONSORS PAR G ESOMAR CONGRESS 2014 CONGRESS ESOMAR 38 SPONSORS AND PARTNERS

Silver sponsor Bronze sponsor and Welcome reception sponsor A B O UT CONGRESS 2015

Lightspeed GMI C & C Marketing 4 Millbank, Westminster Craig Cunningham 5th and 6th floor 1115 South Waldron #207, London, SW1P 3JA Fort Smith, AR 72903. United Kingdom USA Phone: +44 207 896 1900 Phone: +1 479 785 5637 E-mail: [email protected] Email: Website: www.lightspeedgmi.com [email protected] We make research easy. Quality-seeking researchers, marketers and brands C&C Market Research, with 50 offices across the US. is the complete Website: choose Lightspeed GMI as their trusted global partner for digital data collection. answer to all of your data collection needs. Our highly trained data collection www.ccmarketresearch.com

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From award-winning survey engagement to fieldwork management and We are the largest privately owned and operated data collection company custom reporting, Lightspeed GMI adds value at every stage of the research in the U.S. and have remained a leader in today’s marketplace through hard process. Our proprietary panels deliver access to more than four million online work, ingenuity, and a dedication to quality that is second to none. Please give research respondents in 40+ countries with unparalleled quality, capacity us a call today! and targeting.

For more information, visit www.lightspeedgmi.com Bronze and Lunch sponsor

Cool Tool, Inc. SPONSORS AND PAR ESOMAR Latin America partner 2015 Dmitry Gaiduk 1750 Montgomery St. FL1 Netquest CA94111 Joaquim Bretcha and USA Andreas Wech Phone: +1 415 871 0717 Nexus I Building, c/ Gran Email: [email protected] Capitán, 2-4, 08034 Barcelona CoolTool is your one-stop solution for all things market research. Collaborative, Website: www.cooltool.com Spain easy-to-use platform allows you to do absolutely everything, from creating T NERS Phone: +34 93 205 00 63 stunning professional surveys to running affordable Eye Tracking tests. Email: [email protected] CoolTool is a place for online, mobile and offline data collection. But beyond Netquest is the leading online fieldwork provider for the market research sector and [email protected] that, CoolTool Marketplace allows you to buy & sell any market research related in Latin America, Spain and Portugal, with more than 700,000 consumers in Website: www.netquest.com/en/ service from research professionals. All this with the ease and efficiency of 21 countries. We are the first online panel in the region certified with the ISO home/online-panel-survey.html cloud-computing. Join CoolTool for your brand new research life. EX HIBIT 26362 Standard providing declarative and behavioral integrated data solutions. What is more, our panels are recruited by invitation only and managed locally by country experts. Our goal is to be the consumer’s genuine voice, ORS the company par excellence for any researcher who wishes to obtain reliable data in the region.

40 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 41 SPONSORS AND PARTNERS

Bronze sponsors Bronze sponsors A B O UT CONGRESS 2015

Bilendi Google Consumer Surveys Corinne Villalba Justin Cohen 3 Rue d’Uzès 345 Spear Street, 4th Floor 75002 Paris San Francisco, CA 94105 France USA Phone: +33 144 88 91 72 Phone: +1 732 718 6681 Email: [email protected] Email: [email protected] Website: www.bilendi.com Website: g.co/consumersurveys Bilendi “Services for Market Research” help market researchers and advertising Google Consumer Surveys is a market research tool that enables researchers agencies to collect data by reaching and engaging even the most challenging to easily create online and mobile surveys in order to help make more informed

targets in Europe. business decisions. People browsing the web come across the survey questions PROGRAMME when they try to access premium content like news articles or videos and We provide an extensive range of digital services, from programming and publishers get paid as their users answer the questions. On mobile, people hosting to sample delivery. We propose a whole range of innovative services and answer questions in exchange for credits for books, music, and apps. products such as advertising effectiveness tracking and passive measurement, Google aggregates the responses and insights are automatically created customized mobile solutions and community building. Bilendi is able to offer freeing researchers from the burden of more difficult analysis. 2 million online proprietary panelists across 11 European countries (United Kingdom, Germany, Austria, Switzerland, France, Italy, Spain, Denmark, Sweden, Finland and Norway) and services a further 40 countries through a network of trusted partners. RealityMine Garry Partington Warren Bruce Court, Warren Bruce Road SPONSORS AND PAR Confirmit Ltd Manchester M17 1LB Rebecca Woollard United Kingdom Blue Fin Building, 110 Phone: +44 161 414 0750 Southwark, London, SE1 0SU Email: [email protected] United Kingdom RealityMine’s market-leading RaaS (Research as a Service) platform Website: www.realitymine.com Phone: +44 20 3053 9333 uniquely combines proprietary passive mobile metering technology with Email: Rebecca.woollard@ active eDiary and other in-the-moment survey tools to quantify the context confirmit.com of consumers’ daily lives and media consumption behaviors. Confirmit enables organisations to develop and implement Voice of the Website: www.confirmit.com T NERS Customer, Employee Engagement and Market Research programmes RealityMine’s TouchPoints syndicated research service is used by market that deliver insight and drive business change. Confirmit’s clients create researchers, major media agencies/owners and brands to understand multi-channel, multi-lingual feedback and research programmes that granular day in the life insights, cross-media audience flows and to track engage customers, empower employees, deliver a compelling respondent the consumer journey along the path to purchase. RealityMine operates in experience, and provide high Return on Investment. more than 20 countries around the world. EX HIBIT

Confirmit has a solid foundation of over 30 years’ experience in listening ORS to your requirements and developing software for all sizes of Market Research organisations. As a result, we understand your business and offer solutions that allow you to deliver high quality, fast, and cost-effective Market Research results.

42 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 43 SPONSORS AND PARTNERS

Bronze sponsors In Co-operation with A B O UT CONGRESS 2015

Toluna Paul Twite Ealing Cross 85 Uxbridge Road London, W5 5TH England United Kingdom For more information please visit: www.aimro.ie Phone: +44 20 8832 1700 Email: [email protected] Website: www.toluna-group.com A pioneer in the dynamic world of marketing research, data collection, Global Media partners reporting and visualisation, Toluna brings together people and brands

in the world’s largest social voting community. With more than 8.6+ PROGRAMME million members across 46 countries, our clients can develop a deeper understanding of anyone, anywhere and at any time.

Toluna provides the industry’s leading survey technology suite, enabling For more information visit: www.euromonitor.com hundreds of organisations worldwide to create online and mobile surveys, manage panels and build their own online communities. Our ultimate goal is to provide clients with the vital information they need to make better decisions.

Union Panels Pte. Ltd. and For more information visit: www.research-results.com Markelytics Solutions Megumi Mori SPONSORS AND PAR Premium Access. Local Reach. Tokyo Opera City Tower, 24F Media partners 3-20-2 Nishishinjuku, Shinjuku-ku Tokyo 163-1424 Japan Phone: +81 3 6859 2272 Markelytics and Union Panels, both of which are part of Cross Marketing Email: [email protected] Group, work hand-in-hand to deliver to you the highest quality marketing Website: www.unionpanels.com For more information visit: www.dimmonline.com.ar research solutions on a global scale. Website: www.markelytics.com T NERS

The Markelytics field-support and data collection teams offer bespoke research solutions with fastest turnaround time and cost-effectiveness across 80 markets worldwide. EX HIBIT

Union Panels is a genuine one-stop shop for online panel services, and we For more information visit: www.esomar.org/researchworld are here around-the-clock to closely support your full-service or sample- only projects. ORS

Visit us at stands 79 and 80 to learn more about what we can do for you. For more information, visit www.unionpanels.com and www.markelytics.com

For more information visit: www.rwconnect.esomar.org

44 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 45 SPONSORS AND PARTNERS

Event partners Lunch sponsors A B O UT CONGRESS 2015

Monday 28 September

For more information visit: www.cooltool.com

For more information visit: www.ct-group.com

Tuesday 29 September PROGRAMME For more information visit: www.cross-tab.com

For more information visit: www.theccd.ie Lanyard sponsor

Twitter Catch sponsor

For more information visit: www.bazisgroup.com SPONSORS AND PAR

For more information visit: www.lumiinsight.com Official knowledge partner

Breakfast Meeting T NERS

For more information visit: www.warc.com Monday 28 September

For more information visit: www.qualtrics.com 08.00 - 08.45 EX HIBIT ORS

Tuesday 29 September

For more information visit: www.realitymine.com 08.00 - 08.45

46 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 47 LEARN TO POUR THE PERFECT PINT AT THE LIGHTSPEED GMI GUINNESS STATION AND SEE HOW WE MAKE RESEARCH EASY!

www.lightspeedgmi.com ABOUT CONGRESS 2015 PROGRAMME SPONSORS AND PARTNERS EXHIBITORS 51 inland , mobile and multi- I ESOMAR CONGRESS 2015 CONGRESS ESOMAR , CAP I , CAW TI ilendi is able offer to 2 million online

ingdom, Germany, Austria, Switzerland, Switzerland, Austria, Germany, ingdom,

taly, Spain,taly, Denmark, Sweden, F K

A KI nited nited ilendi “Services Market for Research” help market rance, I U AS mode data collection, predictive dialing, online/ offline and Community management (MROCs). Bilendi Christine Caggia-PorrunciniChristine rue25 Hauteville 75010 Paris France Phone: +33 1 44 836 832 [email protected]: www.askia.comWebsite: Stand 54 Askia is a team of geeks, researchers, product testers, statisticians, usability experts and client support specialists with powerful yet easy-to-use products for CA Corinne Villalba Corinne 3 Rue d’Uzès 75002 Paris France Phone +33 1 44 88 91 72 Email: [email protected] www.bilendi.comWebsite: Stand 50 & 53 B researchers and advertising agencies collect to data by reaching and engaging even the most challenging targets in Europe. provideWe an extensive range of digital services, from programming and hosting sample to delivery. proposeWe a whole range of innovative services and products such as digital audience solutions, customized mobile solutions and community building. B proprietary panelists across European 11 countries ( F and Norway) and services a further 40 countries through a network of trusted partners.

, H i) K i) Gmbi) K members’ names in blue members’

, Mario Milijic

and Individual and Individual

P recruitsP and manages proprietary I

nternational Market Research (AS nternational Market Research (AS i-Data handles translations, data and coding. P ensures your survey is asking the right I K I K K I P continues be to the leading online fieldwork P you have the peace of mind with knowing IP Research I I 1 Lyric Square 1 Lyric 0NB,W6 London Kingdom United Phone: +44 5589 3178 20 [email protected]: www.aip-global.comWebsite: Stand 7 A agencyAsia.in A A Remi Kumagai ESOMAR Corporate Corporate ESOMAR founded is a provider in 1953 of fieldwork and data services. coordinate We market research globally. All planning, organizing and fieldwork supervision is undertaken on site by our ownoffer staff. We full service expertise with study designs, custom tailored fit to your needs. Our partner company AS Our strengths include extensive and diversified know-how, flexibility, promptness, superior client service, accurate data collection and a genuine interest in your questions. look We forward to your visit! Mönckebergstr 10, 20095Mönckebergstr 10, Hamburg Germany Phone: +49 40 3256710 [email protected]: www.aski.deWebsite: Stand 65 AS panels countries in 12 across Asia. Our proprietary panelsare actively managed the to highest global standards - when running research using panel from A who recruited and managed your respondents. Combined with our dedicated multi-national/lingual consultants who are specialized in global projects – A questions, the to right people, in the right language. AS Riga Rezay-Straßburg he I website MR I reland. T he A members’ names in blue members’

E” feature contact to T rish Market Research O nternational research U T A Q and Individual and Individual

I runs practical conferences and I welcomes membership applications MR I MR I I Ltd I has almost 100 members in 30 countries. I is a trade association of professional ESOMAR Corporate Corporate ESOMAR MR MRO MR MR MRO is the Associationof I I I I I I ogether we cover all parts of Europe, Asia and n an international consortium. T c/o 7 The Seapoint 7 The c/o Building, Clontarf. Dublin 3 Ireland Phone: +353 87 680 5446 [email protected] Email: www.aimro.ie Website: Stand 13 A Organisations, and represents around 80% of the market research companies in I organisation strives make to representations on behalf of the industry relevant to authorities, advanceto and safeguard the interests of the industry and procure to and maintain high professional standards. A T America. Members offer I European and Worldwide Market Research agencies. A through their own resources or act as lead agencies I (www.aimri.net) lists members and research users can employ the “GE 34 Conway Drive, Ashford 34 Drive, Conway Middlesex TW15 1RQ United Kingdom Phone: 303 +44 203 0 111 Email: [email protected] www.aimri.netWebsite: Stand 11 A seminars on conducting research throughout the World –see our website www.aimri.net A agencies A from professional research companies in all countries. A Richard Colwell eading innovation, ORS

lobal

ESOMAR CONGRESS 2015 CONGRESS ESOMAR 20|20 Jeff Grund Rosa Blvd. L. Parks 161 Nashville 37203 TN USA 5274 724 615 Phone: +1 Email: [email protected] www.2020research.comWebsite: Stand 4 is a global20|20 leader in online qualitative research software and services, aiding research firms worldwide, languages. in 25 L EXHIBIT easy-to-use software and unmatched service themake 20|20 world leader in online qualitative research. Contact us at advice@20|20research.com 800 (www.2020research.com). 737or 2020 +1 3Q G Wood Traci E Indiantown1061 Rd Jupiter 33477 FL USA Phone: 800 ext 1288 523 6114 [email protected]: www.3q-global.comWebsite: Stand 67 3Q Global offers you a full spectrum of research services and solutions across all methodologies. One call can coordinate your entire project seamlessly and with the synergy of the most respected experts in the industry. have We the knowledge, expertise and creative thinking to successfully manage every aspect of your research. Nobody is better equipped provide to you with critical information you need make to the most informed decisions possible 50 EXHIBITORS

C&C Marketing Checker Software Systems Cido Research Consumer Insight Ltd A B O UT CONGRESS 2015 Craig Cunningham Felicia Pintilei Sebastian Lohmann and Markus Albrecht Samson Murithi 1115 South Waldron #207 Bucharest Hansestrasse 69 Po Box 27766-00506 Fort Smith, AR 72903 Romania 48165 Muenster Nairobi USA Phone: +40 752 472 343 Germany Kenya Phone: +1 479 785 5637 Email: [email protected] Phone: +49 2501 802 0 Phone: +254 722 772 774 Email: [email protected] Website: www.checker-soft.com Email: [email protected] Email: [email protected] Website: www.ccmarketresearch.com Stand 15 Website: www.cidoresearch.com Website: www.ciafrica.com Stand 3 Stand 63 Stand 14 Checker is an integrated platform for market C&C Market Research, with 50 offices across research, with built-in support for all languages. Cido Research is your global and independent A Pan-African MR firm with head office in Nairobi, the US. is the complete answer to all of your data In one simple solution, covering all forms of market partner for qualitative and quantitative field work. Kenya. We conduct research in the whole of PROGRAMME collection needs. Our highly trained data collection research, we combine everything you need to Thanks to our facilities in Europe, America and Africa and also play a key role in offering research specialists and field locations, coupled with our manage your research activities from start to finish. Asia we are able to conduct online, offline or f2f partnership to research companies with no African state of the art programming and data transmission surveys, in all branches and even with difficult footprint to conduct research in Africa. capabilities, will ensure your next project is a Chime target groups. Cido – the data collection company. success. Liz Norman CoolTool Inc. Elizabeth Norman International Confirmit Ltd Dmitry Gaiduk CBC Market Research 49 Whitehall Rebecca Woollard 1750 Montgomery St. Charles Merkle London SW1A 2BX Blue Fin Building, 110 Southwark CA94111, San Fransisco CBC Building, 49A Wuyi Road United Kingdom London, SE1 0SU USA Shanghai 200050 Phone: +44 20 7420 8888 United Kingdom Phone: +1 415 871 0717 China Email: [email protected] Phone: +44 203 053 9333 Email: [email protected] Phone: +86 21 5155 2000 Website: elizabethnorman.com Email: [email protected] Website: www.cooltool.com SPONSORS AND PAR Email: [email protected] Stand 84 Website: www.confirmit.com Stand 81 Website: www.cbc-mr.com Stand 35 & 36 Stand 57 Elizabeth Norman International, Chime Insights & CoolTool is your one-stop solution for all things Engagement Group and partners will be sharing Confirmit has a solid foundation of over 30 years’ market research. Professional survey engine CBC, founded in 1995, is a Swiss Marketing the key revelations from the researching a career experience in listening to your requirements with incorporated Eye Tracking solution. Cloud- Research Group with operations in China and project – which has gathered a global industry and developing software for all sizes of Market based platform for online, mobile and offline data India. With over 100 research specialists, we are opinion on careers in our industry. At the booth, Research organisations. As a result, we understand collection. Marketplace to sell & buy any research T NERS a full-service provider to International clients. they will be offering various ideas for people to get your business and offer solutions that allow you related service. CoolTool is your brand new market Our facilities include 275 CATI Stations and 7 Focus involved with and vote on (i.e. More apprenticeships, to deliver high quality, fast, and cost-effective research life. Group rooms. We also offer neuromarketing service, greater presence in universities, a competition at a Market Research results. Visit our booth #35/36

including eye-tracking, EEG/ERP, fMRI and 3D university). There will also be an illustrator, so come for more information. EX HIBIT virtual reality. by and join the discussion! ORS

52 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 53 EXHIBITORS

CSS/datatelligence DataExpert Services Ltd. Expert Research FocusVision A B O UT CONGRESS 2015 Kacey Lankford Dezso Karasszon and Zoltan Vasuari Demian Piva Richard Collins 3 Signal Avenue, Ormond Beach 4026 Debrecen, Vendég street 84. 1/7. Rua Coelho Lisboa, 442 Providian House, 16-18 Monument Street Florida, 32174 Hungary Brazil London, EC3R 8AJ USA Phone: +36 52 212 380 Phone: +55 11 2225.1838 United Kingdom Phone: +1 386 677 5644 Email: [email protected] Email: [email protected] / Phone: +44 7802 566764 (mobile) Email: [email protected] Website: www.dataexpert.hu [email protected] Email: [email protected] Website: www.cssdatatelligence.com Stand 10 Website: www.expertresearch.com.br Website: www.focusvision.com Stand 25 Stand 72 Twitter: @focusvisioninfo DataExpert is providing operations support for Stand 43 CSS/datatelligence, a division of CRG Global, offers the market research industry. We do survey Expert Research is a Brazilian company specialized capabilities across most methodologies, unequaled programming, data collection, data processing and in market research. Our work is guided by the FocusVision is the leading global provider of PROGRAMME savings, and the benefit of working with one supplier data visualization. We are highly committed to deliver differentiation of the wide range of qualitative and qualitative and quantitative technology solutions for your research needs. We conduct projects best in class services to our clients via professional quantitative solutions that fit and seek to overcome to the market research industry, providing an globally in a wide range of categories like fragrance, dedication and consultancy based approach. the client’s expectations. Acting in Brazil and Latin online survey platform, research facility video health & beauty, food & beverage, and more. America, our services reflect attention, experience streaming, webcam focus groups, ethnography ESOMAR Foundation and professional ethics, always respecting goals streaming and mobile device usability studies. Dapresy Jessica Nyman and deadlines. We think carefully about the optimum Our services allow research professionals to Jessica Goudreault Atlas Arena, 5th floor research approach for each project and develop engage with respondents in any place, at any 16 Market Square Hoogoorddreef 5 bespoke and innovative research solutions. time. FocusVision has more than 300 employees Boston 1101 BA, Amsterdam and offices in the US, the UK, Bulgaria, Brazil, USA The Netherlands Fine Research Latin America Australia and Singapore. Phone: +1 603 854 0042 Phone : +31 20 664 2141 Diego Casaravilla Email: [email protected] Email: [email protected] Olazabal 1334 G3 Translate SPONSORS AND PAR Website: www.dapresy.com Website: www.esomarfoundation.net Buenos Aires John Labati Stand 55 Stand 26 Argentina 116 East 27th Street Phone: +54 114 896 4180 New York, NY 10016 Dapresy is a global provider of market intelligence ESOMAR Foundation is a young foundation Email: [email protected] USA and insight software that deploys dynamic channeling the strength and resources of the Website: www.fine-research.com Phone: +1 212 889 5077 dashboards to clearly communicate complex data. market, social, and opinion research community Stand 30 Email: [email protected] For marketers looking to move beyond PowerPoint to achieve social good. Website: www.g3translate.com T NERS and Excel, Dapresy is the effective way to easily We believe that a fair, just and peaceful society Fine is a regional field only provider in Latin America Stand 46 present marketing information from multiple is deserved by all and recognise the immense with own local offices in Brazil, Mexico, Argentina, sources. promise that the research community offers to Chile, Colombia and Uruguay. G3 Translate offers foreign language solutions in

those striving to achieve these goals on a global over 100 languages including the translation of EX HIBIT level. We bring volunteers and resources together It offers own Qual and CATI premises and also surveys and focus group materials, in-language to execute projects and provide financial support online capabilities such us the largest LatAm coding, transcription, and cultural consulting. to achieve these goals. healthcare panel. Market researchers benefit from our cutting edge ORS ESOMAR Foundation is managed by an experienced technology and the expertise of our language board of directors. The activities are scrutinised resources. by the ESOMAR Foundation’s Supervisory Board. When selecting charities for financial support, the ESOMAR Foundation calls upon independent juries of experts emanating from the non-profit sector and market, social, and opinion research sector.

54 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 55 EXHIBITORS

Gazelle Global Research / GoSample! Global Market Research Hyperwallet Interactive Market Research A B O UT CONGRESS 2015 Ann Brown and Jim Whaley Lesley Stocker Sharon Simon Luca Ghezzi 116 East 27 th Street, 11th Floor c/o 29 Rayleigh Road 575 Market St., Suite 3650 Via Scarlatti 150 New York, NY 10016 London SW19 3RE San Francisco CA, 94105 Naples USA United Kingdom USA Italy Phone: +1 212 686 8808 Email: [email protected] Phone: +1 312 505 3655 Phone: +39 333 247 3071 Email: [email protected] Website: www.agmr.com Email: [email protected] Email: [email protected] Website: www.gazelleglobal.com Stand 1 Website: www.hyperwallet.com Website: www.interactive-mr.com Stand 58 Stand 49 Stand 28 Global (AGMR) is a world-wide partnership of Surveys, Sampling & Solutions to gain insights experienced research companies, able to offer Hyperwallet’s global incentive solutions make it Interactive Market Research is your definitive choice from Anyone, Anywhere, Anyhow. Back office a full range of techniques to agreed standards. easier for market research firms to recruit and for any research need in Italy. Born as the first PROGRAMME proficiency for all aspects of projects globally. We provide the local facility of your own national retain panelists, by offering enticing cash-based Italian company specialized in online surveys, it Sample, programming & hosting, translations, contact with the major world markets at your rewards. extended its service to any kind of data collection coding, DP, and field management. Clients leverage fingertips. What on earth are people thinking? (CATI, PAPI, CAPI, CAWI, Mystery Client), as well as us to reduce costs, time, and most importantly… We’ll let you know Give panelists the option to easily choose their survey hosting and programming, data analysis and risk. preferred payout method, including bank deposit, data tabulations. We have also developed services Google Consumer Surveys prepaid & virtual cards, cash pick-up and more. for your qualitative studies, from a network on GeoPoll Justin Cohen viewing facility, to expert moderators and recruiting. Roxana Elliott 345 Spear Street, 4th Floor Insight ‘16 2150 W 29th Ave, 2nd Floor San Francisco, CA 94105 Stewart Tippler Our philosophy proposes a complete and innovative Denver, CO 80211 USA Wells Point, 79 Wells Street range of researches, survey methods and services, USA Email: [email protected] London W1T 3QN providing quick results aimed at targets, better Phone: +1 914 320 8824 Website: g.co/consumersurveys United Kingdom quality of answers and a proactive and customized SPONSORS AND PAR Email: [email protected] Stand 82 Phone: +44 207 970 4078 approach. Website: research.geopoll.com Email: [email protected] Stand 48 Google Consumer Surveys is a market research Website: www.insightshow.co.uk IranPoll.com tool that enables researchers to easily create online Stand 12 Amir Farmanesh, PhD GeoPoll is the world’s largest mobile survey and mobile surveys in order to help make more Suite 2201, 250 Yonge St. platform, with a database of 200 million users informed business decisions. People browsing the Insight ’16 is the largest event in the UK with Toronto, ON, M5B 2L7 in Africa and Asia. GeoPoll’s platform conducts web come across the survey questions when they over 2,000 Market Researchers and Insight Canada T NERS surveys through the mobile phone and provides try to access premium content like news articles or professionals coming to London on the 27-28th Phone: +1 844 726 7655 results to clients in real-time, giving anyone the videos and publishers get paid as their users answer April 2016. Insight ’16 combines a trade show with Email: [email protected] ability to make data-driven decisions. the questions. On mobile, people answer questions 80 exhibitors, 3 conferences and a networking Website: www.IranPoll.com

in exchange for credits for books, music, and apps. party. Partners are MRS, AURA, AIMRI, ESOMAR, Stand 73A EX HIBIT Google aggregates the responses and insights are and The Research Club. automatically created freeing researchers from the IranPoll.com is a Toronto-based opinion research burden of more difficult analysis. firm, focusing exclusively on Iran. Relying on ORS transparent scientific methods, IranPoll.com uses various modes of data collection, including a 400k-member online panel and a monthly national probability sample omnibus CATI survey, to serve its clients.

56 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 57 EXHIBITORS

Issues & Answers Network, Inc Jupiter MR Solutions (Thailand) Co.,Ltd. Knowledge Navigators Research Lightspeed GMI A B O UT CONGRESS 2015 Peter McGuinness and Mohit Gour Usa Budsaba Martijn Schuijff 4 Millbank, Westminster 5151 Bonney Road, Suite 100 128/226 Phayathai Plaza, 21st Floor, Phayathai Rading 6b 5th and 6th floor Virginia Beach, VA 23462-4384 Road, Thung Phayathai, Ratchatewi 1231 KA Loosdrecht London USA Bangkok 10400 The Netherlands SW1P 3JA Phone: +1 757 456 1100 Thailand Phone: +31 850 021 609 United Kingdom Email: [email protected] / [email protected] Phone: +662 129 3272 3 Email: [email protected] Phone: +44 207 896 1900 Website: www.issans.com Email: [email protected] Website: www.knowledge-navigators-research.com/ Email: [email protected] Stand 33 Website: www.jupitermr.com research/index Website: www.lightspeedgmi.com Stand 45 Stand 56 Stand 37 & 38 • 6 CATI Centers (5 in US + 1 in Europe) • Cell Inclusive Sampling for Optimum Precision “Your Data Collection Partner in Asia” Knowledge Navigators Research is an independent We make research easy. Quality-seeking PROGRAMME • Web Studies provider of Technology and Services for the (wider) researchers, marketers and brands choose • Unique Qualitative & Quantitative Our Services Research Community. We offer expertise and a Lightspeed GMI as their trusted global partner for Methodologies • Full Service Research range of solutions focused on Market Research, digital data collection. Our innovative technology, • 6 On-Staff Moderators • Data Collection in Asia Analytics and Technology. Our independence proven sampling methodologies and operational • Online Panel enables us to select the best solutions available excellence facilitate a deep understanding of Reliable, Cost-Efficient Research Partner in the • Focus Group Facility Services in the market and offer them worldwide. consumer opinions and behaviour. U.S., Canada and Worldwide • Recruitment Services Categories: Data Processing, Market Research - Consulting Software, Translation/Transcription/ Markelytics Solutions iziSurvey Kinesis Survey Technologies Ltd In-language Coding Jasal Shah Edi Demaj Tariq Mirza #1873/38, 5th Main Road, R.P.C. Layout 2970 Powderhorn Ridge Dephna House La Maison Du Test Bangalore – 40 Rochester Hills, MI 48309 24/26 Arcadia Avenue Christophe Malmanche India SPONSORS AND PAR USA London N3 2JU 66 rue de Paris Phone: +91 80 3040 3040 Phone: +1 248 495 4353 United Kingdom 93100 Montreuil Email: [email protected] Email: [email protected] Phone: +44 20 7117 6085 France Website: www.markelytics.com Website: www.izisurvey.com E-mail: [email protected] Phone: +33 1 7302 6969 Stand 80 Stand 71 Website: www.kinesissurvey.com Email: [email protected] Stand 44 Website: www.lamaisondutest.com Markelytics Solutions is a leading global Market iziSurvey is a software platform that offers Stand 18 Research agency providing end-to-end research T NERS the ability to easily create custom surveys with Pioneering Mobile Surveys since 2003 and solutions. We have worldwide presence to facilitate innovative features while drastically lowering recognizing that respondents have increased Since 1993 La Maison Du Test, your fieldwork real market intelligence using latest methodology, data collection costs and minimizing human options for accessing the web, Kinesis developed partner. best-in-class research techniques & cost-effective

error. Data gathering is achieved through web/ the world’s first multilingual, multimode market measures for research professionals and agencies. EX HIBIT email, social media, android or iOS devices research product suite for Panel and Survey that We work closely with you, from recruitment or phones while operating independently or simultaneously utilizes a wide variety of computer respondents to quantitative project with our IT tools internet connectivity, i.e., can work online and and mobile devices. Kinesis solutions include the (80 CAPI, 250 Tablets PC). Our qualitative facility ORS offline, whereas survey management, survey cutting-edge technologies that are needed deliver (3 meeting rooms) in the heart of Paris offers creation, detailed reporting and exporting, is done dynamic research projects and engage target you one of the best locations for your qualitative on this portal. respondents. The Kinesis solution suite maximizes studies. research capabilities and enables connection to respondents on many additional levels.

58 ESOMAR CONGRESS 2015 ESOMAR Corporate and Individual members’ names in blue ESOMAR Corporate and Individual members’ names in blue ESOMAR CONGRESS 2015 59 EXHIBITORS

Market Xcel Data Matrix Pvt Ltd Mix Research MMR International Netquest A B O UT CONGRESS 2015 R. Vishal Oberoi Ekaterina Morozenko Lisa Couzens Joaquim Bretcha and Andreas Wech 16, Sant Nagar, East of Kailash 5th Floor, 18A - Yegorova st. Rosemount House, Rosemount Avenue Nexus I Building, c/ Gran Capitán, 2-4 New Delhi - 110065 St. Petersburg, 190005 West Byfleet, Surrey 08034 Barcelona India Russia KT14 6LB Spain Phone: +91 11 42343510 / 12 Phone: +7 812 335 0346 United Kingdom Phone: +34 93 205 00 63 Email: [email protected] Email: [email protected] and Phone: +44 800 023 6268 Email: [email protected] and Website: www.market-xcel.com [email protected] Email: [email protected] [email protected] Stand 85 Website: www.mix-research.com Website: www.mmrinternational.com Website: www.netquest.com Stand 16 Stand 76 Stand 41 & 42 We are gateway to fieldwork in India. With over half a million interviews using tablets, PAPI and Mix Research is a full service Russian market Building on 30 years’ of traditional market Netquest is the leading online fieldwork provider PROGRAMME over a 1000 qualitative discussions each year, research agency. research expertise, we have worked with our for the market research sector with more than covering over 250 cities every month we know award-winning technology partner, Klood, to 700,000 consumers in 21 countries. We are the We provide: the market extensively. develop a revolutionary new digital platform: first online panel in Latin America, Spain and • Quick responses to your requests Brand Data Intelligence. This powerful listening Portugal certified with the ISO 26362 Standard • Our profound experience in conducting projects Proprietary online panel, in-house interviewers and and analytics technology captures a wealth providing declarative and behavioral integrated for international partners researchers give our full service abilities an edge. of relevant, real-time, spontaneous online data solutions. • Focus on fieldwork quality with experience in commentary from millions of sources in multiple large studies across the country Market Xcel is a Nomura Research Institute & languages, generating actionable findings. Neurohm • Local knowledge and adaptation of research InfoBridge Japan JV Company Aleksandra Bis materials Nebu 9/2 Flory St. • Our own CATI studio and focus room facility in MarketSight LLC Eric van Velzen 00-586 Warsaw

St. Petersburg SPONSORS AND PAR Michael DeNitto Assum 16A Poland 57 Chapel Street, Suite 300 Pleased to introduce at ESOMAR 2015: Brand New The Netherlands Phone: +48 602 395 103 Newton, MA 02458 Russian Consumer Mobile Panel that allows to get Phone: +31 251 311 413 Email: [email protected] USA information on buying preferences of Russians Email: [email protected] Website: www.neurohm.com Phone: +1 617 582 3800 within the shortest possible time. Website: www.nebu.com Stand 69 Email: [email protected] Stand 31 Website: www.marketsight.com Global research & consultancy company Stand 77 Working with Nebu is more than just you and Nebu emerged from innovative R&D started in 1997. T NERS - it’s a network of winners. Dub InterViewer is a We develop original research methods based on MarketSight LLC, a leading provider of Web-based single multi mode data collection system for CATI/ high technologies, including Reaction Time. Now, software to the market research industry, is CAPI/CAWI. It includes all the functionality you we introduce iCode™ - a simple & scalable online ® the developer of MarketSight , an intuitive data need: question libraries; dynamic question forms; platform for self-service IMPLICIT studies held EX HIBIT analysis platform for creating crosstabs, running an in-built multimedia library; scheduled imports & worldwide. statistical tests and creating interactive charts exports; real-time online reporting and a simple GUI. and dashboards. MarketSight supports all leading ORS survey data formats and provides industry-leading integration with PowerPoint and Excel.

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Noldus Research Prediki Prediction Services RealityMine Research Now A B O UT CONGRESS 2015 Nadège Krebs Hubertus Höfkirchner Garry Partington Christian Dubreuil , Ben Hogg , Tom Markert, Nieuwe Kanaal 5 Bellevuestraße 45 Warren Bruce Court, Marc Smaluhn The Netherlands A-1190 Vienna Warren Bruce Road 5800 Tennyson Parkway Suite 600, Plano, Phone: +31 317 473300 Austria Manchester M17 1LB TX 75024 Email: [email protected] Phone: +43 1 523 7206 United Kingdom USA Website: www.noldus.com/consumer-research Email: [email protected] Phone: +44 161 414 0750 Phone: +1 888 203 6245 Stand 17 Website: www.prediki.com/what-is-prediki/ Email: [email protected] Email: [email protected] Stand 32 Website: www.realitymine.com Website: www.researchnow.com Noldus delivers detailed insights into consumer Stand 61 Stand 34 choice behavior, product appreciation, and more. Predki’s gamified online communities deliver Lounge 51&52 By leveraging our experienced consultants, we measurably more accurate, reliable and RealityMine’s suite of mobile consumer research PROGRAMME present our partners with powerful means to differentiated results. Quantitative results are fully products enable clients to actively engage with Research Now Group, Inc., is the global leader understanding the customer journey. The Noldus backed by qualitative insights. Best applied for opt-in panelists regarding their daily behavior via the in digital data collection to power analytics and toolkit includes FaceReader, eye tracking, and predictive concept tests, product innovation tests, TouchPoints eDiary, while passively collecting and insights. We empower clients to make data-driven multi-room video recording. advert & communication tests, polling & policy analyzing digital activity across devices including decisions by listening to and interacting with the impact forecasts. mobile phones, tablets, PCs and smart TVs. world’s consumers and business professionals Opinions Ltd. through online panels, as well as mobile, digital and Mark Kikel Q&A Market Research Research & Results social media technologies. For more information, 33 River Street, Chagrin Falls Ugur Develi Christina Gruebl and Alexandra Frank go to www.researchnow.com OH 44022 Bagdat Cad. No: 356/7 Saskinbakkal-Kadikoy Haldenbergerstr. 28 USA Istanbul 80997 Munich Sample Answers Ltd. Phone: +1 440 893 0300 Turkey Germany Tony Dent Email: [email protected] Phone: +90 532 255 1980 Phone: +49 89 14 90 27 9 0 Jardine House, 1c Clermont Road SPONSORS AND PAR Website: www.opinionsltd.com Email: [email protected] Email: [email protected] Teddington, Middx. TW11 8DH Stand 27 Website: www.qamarketresearch.com Website: www.research-results.com United Kingdom Stand 70 Stand 59 Phone: +44 20 8274 5000 Committed to exceeding expectations, providing Email: [email protected] high quality Data Collection, Fieldwork and Market “Your Full - Service Market Research Agency Research & Results publishes a leading market Website: www.sampleanswers.com Research Services with a personal touch. Providing in Turkey” research magazine. The readership primarily Stand 5 quality, validated data in a secure environment guides consists of decision makers in market research, T NERS our growth and sets us apart from the competition. Q&A Market Research is a full-service market marketing, media planning and media research. Sample Answers provide both consumer and You can rest easy knowing that your project is in the research firm which has been providing clients with Research & Results also organises a market business sampling services to the global market hands of one of the most experiences teams in insightful data about their customers and market. research show in Germany, one of the largest research industry. With offices in Europe and the

the data collection business! We do not only design the project, implement market research events worldwide. Americas, we deliver the most complete range EX HIBIT the study and analyse the data, we go one step of sampling services for postal, telephone or Our seasoned staff in operations, project further and deliver the results to you in actionable on-line projects, covering more countries than management and coordination, client services, marketing strategies you can employ immediately. any other sample provider. In particular we are ORS analysis/statistics/reporting, programming and renowned for our Dual Frame RDD solutions. tabulation offer you Remarkable Research. For a comprehensive efficient service call us first.

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SAMR SmartAgent MarketResponse SKIM SSI Survata A B O UT CONGRESS 2015 Jorgen Botermans Matthijs Pons Chris Watson Chris Kelly Leusderend 36 Weena 695 India House, 2nd Floor 12 Gallagher Lane, San Francisco, 3832 RC Leusden 3013 AM Rotterdam 45 Curlew Street CA 94103 The Netherlands The Netherlands London SE1 2ND USA Phone: +31 33 330 3333 Phone: +31 10 282 35 35 United Kingdom Phone: +1 800 736 0025 Email: [email protected] Email: [email protected] Phone: +44 20 7421 1150 Email: [email protected] Website: www.samr.nl Website: www.skimgroup.com E-mail: [email protected] Website: www.survata.com Stand 9 Stand 60 Website: www.surveysampling.com Stand 75 Stand 39 & 40 How do you put 45 years of market research SKIM is an international customer insights agency Survata is the simplest way to conduct an online experience into one tool. The answer is SmartAllies! specializing in decision behavior. We guide our SSI is the premier global provider of data solutions survey. We’re pioneering a new approach to PROGRAMME SmartAllies automates the complete market clients with customized solutions in pricing, portfolio, and technology for consumer and business-to- sample by partnering with online publishers for research process in just a few clicks. Please come and communication decisions. Multinationals business survey research, reaching respondents non-incented respondents. and experience SmartAllies Survey, Crosstabs, and research agencies trust us for our advanced in 100+ countries via Internet, telephone, mobile/ Panel Management, Dashboard, Direct Feedback methodological skills and actionable insights. wireless and mixed-access offerings. SSI staff Fortune 500 companies use us to receive and Text Analytics. operates from 30 offices in 21 countries, offering survey design, programming & hosting, sample, Sports Marketing Intelligence sample, data collection, CATI, questionnaire design & analytical tools all in one modern platform. SIS International Research Mickael Gootjes consultation, programming and hosting, online Ruth Stanat 3rd floor, 52 Tottenham Court Road custom reporting and data processing. SSI’s Swift Prepaid Solutions 11 E 22nd Street Floor 2 London W1T 2EH 3,600 employees serve more than 2,500 clients Joe Kooima New York United Kingdom worldwide. Visit SSI at www.surveysampling.com. 2150 E Lake Cook Rd, Suite 150 USA Phone: +44 20 8274 5020 Buffalo Grove, IL 60089 Phone: +1 212 505 6805 Email: [email protected] Stratégir USA SPONSORS AND PAR Email: research@sisinternational research Website: www.sportsmarketingintelligence.com Corinne Tomé Phone: +1 847 325 6760 Website: www.sisinternational.com Stand 6 5 rue Foy Email: [email protected] Stand 29 33000 Bordeaux Website: www.swiftprepaid.com Sports Marketing Intelligence (SMI) delivers a France Stand 22 SIS International Research is a global market deep and detailed knowledge of sports fans, to Phone: +33 556 004 758 research, market intelligence and strategic insights better inform sports teams, sponsors, advertisers Email: [email protected] Swift Prepaid Solutions is a leading issuer of VISA agency providing fieldwork, data collection and and the fans themselves. Our passion for sports Website: www.strategir.com prepaid cards for survey and panel honorarium. T NERS strategic market intelligence. Established in drives us to continuously provide in depth Stand 24 The VISA prepaid card is a cash equivalent 1984, we have key offices in New York, London, market intelligence to those involved at all levels incentive that can instantly be sent in multiple Shanghai, Manila, Los Angeles and Seoul. SIS within the sports arena. Each business unit is We are an independent market research group, currencies all around the world! Partnering with

provides qualitative, quantitative, desk research, led by experienced professionals, coming from operate internationally. We are based in Europe, Swift streamlines the payment process and EX HIBIT strategic research and market intelligence. a broad range of sports and market research China, the United States of America, Eastern increases response rates! backgrounds and experienced in turning tactical Europe, Middle East and South America. We offer data into winning opportunities. inspiration and rigour in decoding markets and ORS people. We go beyond the facts to give our clients Find out more at the confidence to shape the future. www.sportsmarketingintelligence.com. Stratégir specialises in solution focussed ad-hoc surveys, and addresses needs of Marketing teams (consumer knowledge, innovation and go to market issues), Category Management teams (shopper research) and R&D teams (sensory research).

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Sytel Ltd Trident Research University of Georgia/MRII VoxPopMe A B O UT CONGRESS 2015 Richard Compton Sonia Kapoor and Arundathi Devanhalli Pamela Bracken Dave Carruthers 1 Cromwell Court, New Street # 510, 18th Cross, Poornapragna Layout, University of Georgia 1197 S. Lumpkin Street Studio 320, Zellig Aylesbury, Bucks. HP20 2PB Uttarahalli, Bangalore 560062. Karnataka Suite 192D The Custard Factory, Gibb Street United Kingdom India Athens, Georgia 30602 Digbeth Phone: +44 1296 381200 Phone: +91 968 990 0210 and +91 997 252 7331 USA Birmingham B9 4AA Email: [email protected] Email: [email protected] and Phone: +1 706 583 0424 United Kingdom Website: www.sytel.com [email protected] Website: www.principlesofmarketresearch.org Phone: +44 121 224 7703 Stand 62 Website: www.thetrident-consultants.com Stand 68 Email: [email protected] Stand 66 Website: www.voxpopme.com Local or hosted solutions anywhere with flexible University of Georgia & MRII are proud education Stand 78 pricing and excellent ROI. Single platform solution Trident Research offers 360° Field service in partners of ESOMAR. The Principles of Market PROGRAMME incorporating; recording, dialling, IVR and CATI Asia Pacific and Middle-East. We offer End to End Research and the Principles of Pharmaceutical VoxPopMe puts you inside the world of the people bridge using SIP/ ISDN connections. Designed solutions, High Quality Online and Offline Field Market Research are online certificate courses who matter most to you through the capture and around your specific business and regulatory needs management and ability to go online via our administered by the University of Georgia and are intelligent analysis of short video responses either including mobile calling solution for the US market. in-house Qualitative research platforms that are designed to teach the Market Research Core Body integrated in to your existing surveys/feedback cost effective of Knowledge MRCBOK©. Over 7,000 practitioners programmes or directly through the VoxPopMe app. Toluna have enrolled in the programs from 98 countries. Paul Twite Know more at: www.thetrident-consultants.com New Online Course: Principles of Mobile Market Visit www.voxpopme.com to find out more. Ealing Cross 85 Uxbridge Road Research: Practices & Applications. This new, online London W5 5TH England Union Panels Pte. Ltd. short course explores emerging mobile technologies Wakoopa United Kingdom Megumi Mori and how they can be applied to marketing research. Simon van Duivenvoorde Phone: +44 20 8832 1700 Tokyo Opera City Tower, 24F 3-20-2 Members and their company colleagues of ESOMAR Warmoesstraat 149 Email: [email protected] Nishishinjuku, Shinjuku-ku enjoy a course discount for each of these courses! The Netherlands SPONSORS AND PAR Website: www.toluna-group.com Tokyo 163-1424 Phone: +31 20 737 2578 Stand 83 Japan Voxco Email: [email protected] Phone: +81 368 592 272 Gilles Bernasconi Website: www.wakoopa.com Toluna is a pioneer in the dynamic world of market Email: [email protected] 66 rue Escudier Stand 8 research, data collection, reporting and visualization. Website: www.unionpanels.com 92100 Boulogne-Billancourt Toluna introduced the world’s largest social voting Stand 79 France Founded in 2007 in Amsterdam, Wakoopa is community. For brands, this leads to deeper, richer Phone: +33 177 700 050 the world’s leading supplier of passive metering T NERS insights that inform the important decisions they “Premium Access. Local Reach.” Union Panels Email: [email protected] solutions. Wakoopa unlocks high quality make to strengthen their businesses. is a rapidly growing online panel service Website: www.voxco.com behavioral data. Our goal is to create the user’s provider that caters to the ever-changing needs Stand 2 preferred behavioral data sharing technology.

of researchers around the world. We provide Together with online access panels and market EX HIBIT full-service and sample-only expertise through Voxco is a global leader in survey technology. research companies we establish user centric, our 24-hour operational excellence and latest Flexible solutions include CATI, CAPI, device- behavioral datasets. This data fuels innovative sampling technologies. responsive web surveys, and an all-new way to research designs such as consumer journey ORS embed your surveys directly into your customer’s studies and . favourite app. Reach any respondent, anytime, anywhere.

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WIN/Gallup International Association Winkle A B O UT CONGRESS 2015 Natacha Vanasse Phil Sandy c/o Walder Wyss Ltd. Keizersgracht 477D Seefeldstrasse 123 1017 DL Amsterdam 8008 Zurich The Netherlands Switzerland Phone: +31 64 14 13 653 Phone: +1 514 982 2464 ext. 138 Email: [email protected] Email: [email protected] Website: www.winkle.eu Website: www.wingia.com Stand 74 Stand 47 Winkle increases innovation success. Born from

WIN/Gallup International is the leading association frustration that MR is slow, rigid, and merely PROGRAMME in market research and polling and offers the confirms what you already know. We are fast, Best of Both Worlds: the highest quality at the agile, and don’t stop until we uncover new & most competitive price. WIN/Gallup International useful learning. Global brands rely on us to cut is made up of the 75 largest independent market the noise, distill data into insight, and deliver it research and polling firms in their respective with clarity. countries with a combined revenue of over €500 million and covering 95% of the world’s market. SPONSORS AND PAR T NERS EX HIBIT ORS

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20|20...... 4 Knowledge Navigators ...... 56 3Q Global...... 67 Lightspeed GMI...... 37&38 AIMRI ...... 11 La Maison Du Test ...... 18 Aimro...... 13 Markelytics...... 80 AIP Corporation ...... 7 Maket Xcel Data Matrix Pvt. Ltd...... 85 Askia Group...... 54 MarketSight...... 77 ASKI...... 65 Mix Research ...... 16 Bilendi...... 50&53 MMR International ...... 76 C & C Market Research ...... 3 Nebu...... 31 CBC Market Research ...... 57 Netquest ...... 41&42 Checker Software Systems ...... 15 Neurohm ...... 69 Chime...... 84 Noldus Research ...... 17 Cido Research ...... 63 Opinions Ltd...... 27 Confirmit ...... 35&36 Prediki...... 32 Consumer Insight Ltd...... 14 Q&A Market Research ...... 70 CoolTool...... 81 RealityMine...... 61 CSS/ datatelligence...... 25 Research & Results ...... 59 Dapresy...... 55 Research Now ...... 34 DataExpert...... 10 Research Now Lounge...... 51&52 ESOMAR Foundation ...... 26 Sample Answers Ltd...... 5 ESOMAR Revelations Zone...... 86-89 SAMR SmartAgent MarketResponse...... 9 ESOMAR reserves the right to alter, or cancel, without prior notice, any of the ESOMAR TV...... 19-21 SIS International Research ...... 29 arrangements relating directly or indirectly to the event for any circumstances Expert Research ...... 72 SKIM...... 60 beyond ESOMAR’s reasonable control. Fine Research Latin America ...... 30 Sports Marketing Intelligence...... 6 FocusVision...... 43 SSI ...... 39&40 G3 Translate...... 46 Stratégir...... 24 ESOMAR will not accept liability for any losses and/or damages participants may Gazelle Global Research / GoSample!...... 58 Swift Prepaid Solutions ...... 22 suffer on account of an alteration or cancellation. Participants, exhibitors and GeoPoll...... 48 Survata...... 75 accompanying persons are advised to arrange adequate travel and health insurance. Global Market Research ...... 1 Sytel Limited ...... 62 Do not leave any personal belongings such as bags, mobile phones, or laptops Google Consumer Surveys...... 82 Toluna ...... 83 Hyperwallet ...... 49 Trident Research...... 66 unattended in public spaces. Insight’16...... 12 Union Panels ...... 79 Interactive Market Research ...... 28 University of Georgia/ MRII...... 68 ESOMAR, The CCD and The Royal Dublin Society cannot be held responsible for IranPoll.com...... 73A Voxco...... 2 anything left in function rooms and public areas. Taking pictures in any of the Issues & Answers ...... 33 VoxPopMe...... 78 iziSurvey...... 71 Wakoopa...... 8 sessions or recording the sessions on any device (audio or visual) is not permitted Jupiter...... 45 WIN/ Gallup International Association ...... 47 without prior approval from ESOMAR and is considered an infringement of Kinesis...... 44 Winkle...... 74 ESOMAR’s copyright.

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Stand EXHIBITORS Data Processing Fieldwork UmbrellaAssocation/ Group/Network Hardware Market- ResearchConsulting Market- ResearchFull Service B2B Research Online Panels MobileResearch Software Data Collection FocusFacilities Group Web Monitoring/Netnography/Web 2.0 MysteryShopping Retail Research Other products/services 20|20 4 3Q Global 67 Webcam !nterviews, Mobile Ethnographies, Quant+Qual research AIMRI 11 Aimro 13 AIP Corporation 7 Askia Group 54 ASKI 65 MROC Bilendi 50&53 C & C Market Research 3 Neuromarketing CBC Market Research 57 Checker Software Systems 15 Chime 84 Cido Research 63 Confirmit 35&36 CATI Consumer Insight Ltd. 14 CoolTool 81 CSS/ datatelligence 25 Dapresy 55 DataExpert 10 ESOMAR Foundation 26 Non profit Foundation for the market research industry Expert Research 72 Fine Research Latin America 30 FocusVision 43 G3 Translate 46 Customer Sat, Tracking Studies , Global Research, Analytics Gazelle Global / GoSample! 58 GeoPoll 48 Global Market Research 1 Google Consumer Surveys 82 Incentives Payments & fulfillment Hyperwallet 49 Insight'16 12 Interactive Market Research 28 Qual & Quant Research in 103 Countries; Country-Specific Methodologies; Hybrid Methodologies: Online & Hall Tests; One-on-One, In-Depth Interviewing; Conjoint Analysis; Discrete Choice; ANOVA; TURF; Segmentation; Correlation & Regression Analysis IranPoll.com 73A Databank of 3000+ Iranian polls Issues & Answers 33 iziSurvey 71 Jupiter 45 Communities Kinesis 44 Translation/ Transcription/ In-language Coding Knowledge Navigators 56 Lightspeed GMI 37&38 La Maison Du Test 18 Markelytics 80 Maket Xcel Data Matrix Pvt. Ltd. 85 MarketSight 77 geomarketing research, price monitoring, call centre (30 seats), quantitative research, qualitative research Mix Research 16 MMR International 76 Nebu 31 Netquest 41&42 Neurohm 69 Noldus Research 17 Opinions Ltd 27 X Prediction Markets; Market Research Online Communities (MROC's), qualitative Prediki 32 Consumer Research, In-depth Interviews both F2F and over the phone, Etnographic Studies Q&A Market Research 70 RealityMine 61 publishing house, organiser of Research & Results show Research & Results 59 Research Now 34 Global B2B and B2C Sample, Online services Sample Answers Ltd. 5 SAMR SmartAgent MarketResponse 9 SIS International Research 29 SKIM 60 Questionnaire consultation, programming, hosting, telephone interviewing/ CATI, DIY research, mobile / geo-targeting research Sports Marketing Intelligence 6 SSI 39&40 Stratégir 24 Incentive payments Swift Prepaid Solutions 21 Phone dialer software, IVR software, Call recording software Survata 75 Sytel Limited 62 Toluna 83 Trident Research 66 Union Panels 79 Online market research education/training; online pharmaceutical market research education/training; and online mobile market research education/training University of Georgia/ MRII 68 Voxco 2 VoxPopMe 78 Wakoopa 8 WIN/ Gallup International Association 47 Winkle 74 Innovation research EXHIBITION FLOORPLAN SPONSORS AND PARTNERS Gold and Future Gold sponsor Silver sponsor Talent sponsor

LUNCH LUNCH ESOMAR Latin America Bronze sponsor and Bronze and Lunch ESOMAR partner 2015 Welcome reception sponsor ESOMAR 74 73B 73A 86-89 85 84 83 82 81 80 79 78 77 76 75 74 73B 73A 86-89 85 84 83 82 81 80 79 78 77 76 75

14 72 14 72 13 71 Bronze sponsors 23 51 13 71 12 222324 34 36 41 43 505152 60 62 70 12 19-21 222524 343536 414243 505352 606162 70 11 19-21 25 35 42 53 61 69 11 69 10 EXHIBITION & NETWORKING 68 10 68 9 EXHIBITION & NETWORKING 67 9 67 26 37 40 54 8 15 18 28 33 32 44 49 48 56 59 66 Premium Access. Local Reach. 8 15 26 33 37 40 49 54 59 66 7 18 28 32 44 48 56 65 29 31 7 16 17 27 30 38 39 45 46 47 55 57 58 65 29 31 16 17 27 30 38 39 45 46 47 55 57 58 64 64 63 In Co-operation with Global Media partners 63

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