Synchrony Financial Form 10-Q Quarterly Report Filed 2021-07-22

SECURITIES AND EXCHANGE COMMISSION

FORM 10-Q Quarterly report pursuant to sections 13 or 15(d)

Filing Date: 2021-07-22 | Period of Report: 2021-06-30 SEC Accession No. 0001601712-21-000236

(HTML Version on secdatabase.com)

FILER Synchrony Financial Mailing Address Business Address 777 LONG RIDGE ROAD 777 LONG RIDGE ROAD CIK:1601712| IRS No.: 510483352 | State of Incorp.:NY | Fiscal Year End: 1231 STAMFORD CT 06902-1250 STAMFORD CT 06902-1250 Type: 10-Q | Act: 34 | File No.: 001-36560 | Film No.: 211108135 203 585-6730 SIC: 6199 Finance services

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2021

OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

001-36560 (Commission File Number)

SYNCHRONY FINANCIAL (Exact name of registrant as specified in its charter)

Delaware 51-0483352

(State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.)

777 Long Ridge Road Stamford, Connecticut 06902

(Address of principal executive offices) (Zip Code)

(Registrant’s telephone number, including area code) - (203) 585-2400

Securities Registered Pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered Common stock, par value $0.001 per share SYF New York Stock Exchange Depositary Shares Each Representing a 1/40th SYFPrA New York Stock Exchange Interest in a Share of 5.625% Fixed Rate Non- Cumulative Perpetual Preferred Stock, Series A

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Non-Accelerated Filer ☐ Smaller Reporting Company ☐

Emerging Growth Company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ The number of shares of the registrant’s common stock, par value $0.001 per share, outstanding as of July 15, 2021 was 569,699,116.

PART I - FINANCIAL INFORMATION Page Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 6

Item 1. Financial Statements: Condensed Consolidated Statements of Earnings – Three and six months ended June 30, 2021 and 2020 31 Condensed Consolidated Statements of Comprehensive Income – Three and six months ended June 30, 2021 and 2020 32 Condensed Consolidated Statements of Financial Position – June 30, 2021 and December 31, 2020 33 Condensed Consolidated Statements of Changes in Equity – Three and six months ended June 30, 2021 and 2020 34 Condensed Consolidated Statements of Cash Flows – Six months ended June 30, 2021 and 2020 36 Notes to Condensed Consolidated Financial Statements 37 Item 3. Quantitative and Qualitative Disclosures About Market Risk 56 Item 4. Controls and Procedures 56

PART II - OTHER INFORMATION Item 1. Legal Proceedings 57 Item 1A. Risk Factors 57 Item 2. Unregistered Sales of Equity Securities and Use of Proceeds 57 Item 3. Defaults Upon Senior Securities 57 Item 4. Mine Safety Disclosures 57 Item 5. Other Information 58 Item 6. Exhibits 59 Signatures 60

Except as the context may otherwise require in this report, references to:

• “we,” “us,” “our” and the “Company” are to SYNCHRONY FINANCIAL and its subsidiaries;

• “Synchrony” are to SYNCHRONY FINANCIAL only;

• the “Bank” are to Synchrony Bank (a subsidiary of Synchrony);

• the “Board of Directors” or “Board” are to Synchrony's board of directors;

• "CECL" are to the impairment model known as the Current Expected Credit Loss model, which is based on expected credit losses; and

• “VantageScore” are to a credit score developed by the three major credit reporting agencies which is used as a means of evaluating the likelihood that credit users will pay their obligations.

We provide a range of credit products through programs we have established with a diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which, in our business and in this report, we refer to as our “partners.” The terms of the programs all require cooperative efforts between us and our partners of varying natures and degrees to establish and operate the programs. Our use of the term “partners” to refer to these entities is not intended to, and does not, describe our legal relationship with them, imply that a legal partnership or other relationship exists between the parties or create any legal partnership or other relationship. The “average length of our relationship” with respect to a specified group of partners or programs is measured on a weighted average basis by interest and fees on loans for the year ended December 31, 2020 for those partners or for all partners participating in a program, based on the date each partner relationship or program, as applicable, started.

Unless otherwise indicated, references to “loan receivables” do not include loan receivables held for sale.

For a description of certain other terms we use, including “active account” and “purchase volume,” see the notes to “Management’s Discussion and Analysis—Results of Operations—Other Financial and Statistical Data” in our Annual Report on Form 10-K for the year ended December 31, 2020 (our “2020 Form 10-K”). There is no standard industry definition for many of these terms, and other companies may define them differently than we do.

“Synchrony” and its logos and other trademarks referred to in this report, including CareCredit®, Quickscreen®, Dual Card™, Synchrony Car Care™ and SyPI™, belong to us. Solely for convenience, we refer to our trademarks in this report without the ™ and ® symbols, but such references are not intended to indicate that we will not assert, to the fullest extent under applicable law, our rights to our trademarks. Other service marks, trademarks and trade names referred to in this report are the property of their respective owners.

On our website at www.synchronyfinancial.com, we make available under the "Investors-SEC Filings" menu selection, free of charge, our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to these reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after such reports or amendments are electronically filed with, or furnished to, the SEC. The SEC maintains an Internet site at www.sec.gov that contains reports, proxy and information statements, and other information that we file electronically with the SEC.

Various statements in this Quarterly Report on Form 10-Q may contain “forward-looking statements” as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), which are subject to the “safe harbor” created by those sections. Forward-looking statements may be identified by words such as “expects,” “intends,” “anticipates,” “plans,” “believes,” “seeks,” “targets,” “outlook,” “estimates,” “will,” “should,” “may” or words of similar meaning, but these words are not the exclusive means of identifying forward- looking statements.

Forward-looking statements are based on management’s current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified develop as anticipated, including the future impacts of the novel coronavirus disease (“COVID-19”) outbreak and measures taken in response thereto for which future developments are highly uncertain and difficult to predict; retaining existing partners and attracting new partners, concentration of our revenue in a small number of partners, and promotion and support of our products by our partners; cyber-attacks or other security breaches; disruptions in the operations of our and our outsourced partners' computer systems and data centers; the financial performance of our partners; the sufficiency of our allowance for credit losses and the accuracy of the assumptions or estimates used in preparing our financial statements, including those related to the CECL accounting guidance; higher borrowing costs and adverse financial market conditions impacting our funding and liquidity, and any reduction in our credit ratings; our ability to grow our deposits in the future; damage to our reputation; our ability to securitize our loan receivables, occurrence of an early amortization of our securitization facilities, loss of the right to service or subservice our securitized loan receivables, and lower payment rates on our securitized loan receivables; changes in market interest rates and the impact of any margin compression; effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, our ability to manage our credit risk; our ability to offset increases in our costs in retailer share arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced products and services; our ability to realize the value of acquisitions and strategic investments; reductions in interchange fees; fraudulent activity; failure of third-parties to provide various services that are important to our operations; international risks and compliance and regulatory risks and costs associated with international operations; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and/or interpretations, and state sales tax rules and regulations; regulation, supervision, examination and enforcement of our business by governmental authorities, the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) and other legislative and regulatory developments and the impact of the Consumer Financial Protection Bureau's (the “CFPB”) regulation of our business; impact of capital adequacy rules and liquidity requirements; restrictions that limit our ability to pay dividends and repurchase our common stock, and restrictions that limit the Bank’s ability to pay dividends to us; regulations relating to privacy, information security and data protection; use of third-party vendors and ongoing third-party business relationships; and failure to comply with anti-money laundering and anti-terrorism financing laws.

For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are included elsewhere in this report and in our public filings, including under the heading “Risk Factors Relating to Our Business” and “Risk Factors Relating to Regulation” in our 2020 Form 10-K. You should not consider any list of such factors to be an exhaustive statement of all of the risks, uncertainties,

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, any forward- looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by law.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document PART I. FINANCIAL INFORMATION ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and related notes included elsewhere in this quarterly report and in our 2020 Form 10-K. The discussion below contains forward-looking statements that are based upon current expectations and are subject to uncertainty and changes in circumstances. Actual results may differ materially from these expectations. See “Cautionary Note Regarding Forward-Looking Statements.”

Introduction and Business Overview ______

We are a premier consumer financial services company delivering a wide range of specialized financing programs, as well as innovative consumer banking products, across key industries including digital, retail, home, auto, travel, health and pet. We provide a range of credit products through our financing programs which we have established with a diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which we refer to as our “partners.” For the three and six months ended June 30, 2021, we financed $42.1 billion and $76.9 billion of purchase volume, respectively, and had 65.8 million and 66.2 million average active accounts, respectively, and at June 30, 2021, we had $78.4 billion of loan receivables.

We offer our credit products primarily through our wholly-owned subsidiary, the Bank. In addition, through the Bank, we offer, directly to retail and commercial customers, a range of deposit products insured by the Federal Deposit Insurance Corporation (“FDIC”), including certificates of deposit, individual retirement accounts (“IRAs”), money market accounts and savings accounts. We also take deposits at the Bank through third-party securities brokerage firms that offer our FDIC- insured deposit products to their customers. We have significantly expanded our online direct banking operations in recent years and our deposit base serves as a source of stable and diversified low cost funding for our credit activities. At June 30, 2021, we had $59.8 billion in deposits, which represented 81% of our total funding sources.

Our Sales Platforms ______

We conduct our operations through a single business segment. Profitability and expenses, including funding costs, credit losses and operating expenses, are managed for the business as a whole. Substantially all of our operations are within the United States. In June 2021, we announced organizational changes aimed to further align the company’s activities with its partners and evolving consumer expectations, while leveraging our innovation, data, expertise and scale to deliver products and capabilities to market faster. As part of these changes, we established a Growth Organization that includes our marketing, data, analytics, customer experience and product development teams in one cohesive group and we also combined our Technology and Operations teams. For our sales activities, we now primarily manage our credit products through five sales platforms (Home & Auto, Digital, Diversified & Value, Health & Wellness and Lifestyle). Those platforms are organized by the types of partners we work with, and are measured on interest and fees on loans, loan receivables, active accounts and other sales metrics.

Our Home & Auto sales platform provides comprehensive payments and financing solutions with integrated in-store and digital experiences through a broad network of partners and merchants providing home and automotive merchandise and services, and includes partners such as Ashley Homestores LTD and Lowe's, as well as our Synchrony Car Care network and Synchrony HOME credit card offering.

Digital

Our Digital sales platform provides comprehensive payments and financing solutions with integrated digital experiences through partners and merchants who primarily engage with their consumers through digital channels, including partners such as Amazon and PayPal.

Diversified & Value

Our Diversified & Value sales platform provides comprehensive payments and financing solutions with integrated in-store and digital experiences through partners and merchants who offer a wide assortment of merchandise, including partners such as JCPenney and Sam's Club.

Health & Wellness

Our Health & Wellness sales platform provides comprehensive healthcare payments and financing solutions, through a network of providers and health systems, for those seeking health and wellness care for themselves, their families and their pets, and includes key brands such as CareCredit and Pets Best.

Lifestyle

Lifestyle provides comprehensive payments and financing solutions with integrated in-store and digital experiences through partners and merchants who offer merchandise in power sports, outdoor power equipment, and other industries such as sporting goods, apparel, jewelry and music.

Corp, Other includes activity and balances related to certain program agreements with retail partners and merchants that will not be renewed beyond their current expiry date and certain programs that were previously terminated, which are not managed within the five sales platforms discussed above, and includes amounts associated with our program agreement with Gap Inc. which is scheduled to expire in April 2022. Corp, Other also includes amounts related to changes in the fair value of equity investments and realized gains or losses associated with sale of investments.

Our Credit Products ______

Through our sales platforms, we offer three principal types of credit products: credit cards, commercial credit products and consumer installment loans. We also offer a debt cancellation product.

The following table sets forth each credit product by type and indicates the percentage of our total loan receivables that are under standard terms only or pursuant to a promotional financing offer at June 30, 2021.

Promotional Offer

Standard Terms Other Credit Product Only Deferred Interest Promotional Total Credit cards 60.6 % 18.6 % 15.8 % 95.0 % Commercial credit products 1.7 — — 1.7 Consumer installment loans — 0.1 3.1 3.2 Other 0.1 — — 0.1

Total 62.4 % 18.7 % 18.9 % 100.0 %

Credit Cards

We typically offer the following principal types of credit cards:

• Private Label Credit Cards. Private label credit cards are partner-branded credit cards (e.g., Lowe’s or Amazon) or program-branded credit cards (e.g., Synchrony Car Care or CareCredit) that are used primarily for the purchase of goods and services from the partner or within the program network. In addition, in some cases, cardholders may be permitted to access their credit card accounts for cash advances. Credit under our private label credit cards is extended either on standard terms or pursuant to a promotional financing offer.

• Dual Cards and General Purpose Co-Branded Cards. Our patented Dual Cards are credit cards that function as private label credit cards when used to purchase goods and services from our partners, and as general purpose credit cards when used to make purchases from other retailers wherever cards from those card networks are accepted or for cash advance transactions. We also offer general purpose co-branded credit cards that do not function as private label credit cards, as well as, in limited circumstances, a Synchrony- branded general purpose credit card. Credit extended under our Dual Cards and general purpose co-branded credit cards typically is extended on standard terms only. We offer either Dual Cards or general purpose co- branded credit cards across all of our sales platforms, spanning 21 ongoing partners and our CareCredit Dual

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Card, of which the majority are Dual Cards. Consumer Dual Cards and Co-Branded cards totaled 23% of our total loan receivables portfolio at June 30, 2021.

Commercial Credit Products

We offer private label cards and Dual Cards for commercial customers that are similar to our consumer offerings. We also offer a commercial pay-in-full accounts receivable product to a wide range of business customers.

We originate installment loans to consumers (and a limited number of commercial customers) in the United States, primarily in the power products market (motorcycles, ATVs and lawn and garden). Installment loans are closed-end credit accounts where the customer pays down the outstanding balance in installments. Installment loans are assessed periodic finance charges using fixed interest rates.

Business Trends and Conditions ______

We believe our business and results of operations will be impacted in the future by various trends and conditions. For a discussion of certain trends and conditions, see “Management's Discussion and Analysis of Financial Condition and Results of Operations—Business Trends and Conditions” in our 2020 Form 10-K. For a discussion of how certain trends and conditions impacted the three and six months ended June 30, 2021, see “—Results of Operations.”

Seasonality ______

We experience fluctuations in transaction volumes and the level of loan receivables as a result of higher seasonal consumer spending and payment patterns that typically result in an increase of loan receivables from August through a peak in late December, with reductions in loan receivables occurring over the first and second quarters of the following year as customers pay their balances down.

The seasonal impact to transaction volumes and the loan receivables balance typically results in fluctuations in our results of operations, delinquency metrics and the allowance for credit losses as a percentage of total loan receivables between quarterly periods.

In addition to the seasonal variance in loan receivables discussed above, we also typically experience a seasonal increase in delinquency rates and delinquent loan receivables balances during the third and fourth quarters of each year due to lower customer payment rates resulting in higher net charge-off rates in the first and second quarters. Our delinquency rates and delinquent loan receivables balances typically decrease during the subsequent first and second quarters as customers begin to pay down their loan balances and return to current status resulting in lower net charge-off rates in the third and fourth quarters. Because customers who were delinquent during the fourth quarter of a calendar year have a higher probability of returning to current status when compared to customers who are delinquent at the end of each of our interim reporting periods, we expect that a higher proportion of delinquent accounts outstanding at an interim period end will result in charge-offs, as compared to delinquent accounts outstanding at a year end. Consistent with this historical experience, we generally experience a higher allowance for credit losses as a percentage of total loan receivables at the end of an interim period, as compared to the end of a calendar year. In addition, despite improving credit metrics such as declining past due amounts, we may experience an increase in our allowance for credit losses at an interim period end compared to the prior year end, reflecting these same seasonal trends.

While the effects of the seasonal trends discussed above remain evident, we also continue to experience improvements in customer payment behavior, which include the effects of governmental stimulus actions and industry-wide forbearance measures. Customer payments as a percentage of beginning-of-period loan receivables for the three months ended June 30, 2021 were approximately 280 basis points higher than our prior five-year historical average for the second quarter.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document These higher payment rates have resulted in reductions in loan receivables and delinquency rates beyond our seasonal expectations.

Highlights for the Three and Six Months Ended June 30, 2021

Below are highlights of our performance for the three and six months ended June 30, 2021 compared to the three and six months ended June 30, 2020, as applicable, except as otherwise noted.

• Net earnings increased to $1.2 billion from $48 million and to $2.3 billion from $334 million for the three and six months ended June 30, 2021, respectively, primarily driven by lower provision for credit losses and decreases in other expense, partially offset by lower net interest income.

• Loan receivables increased slightly to $78.4 billion at June 30, 2021 compared to $78.3 billion at June 30, 2020, primarily driven by higher purchase volume, largely offset by improvements in customer payment behavior reflecting the impact of government stimulus, industry-wide forbearance actions and lower discretionary spend during the prior year shutdowns.

• Net interest income decreased 2.5% to $3.3 billion and 7.3% to $6.8 billion for the three and six months ended June 30, 2021, respectively, primarily due to decreases in interest and fees on loans driven by an increase in payment rates and lower delinquencies, partially offset by decreases in interest expense primarily attributed to lower benchmark interest rates.

• Retailer share arrangements increased 30.1% to $1.0 billion and 17.4% to $2.0 billion for the three and six months ended June 30, 2021, respectively, primarily due to the decrease in the provision for credit losses, including lower net charge-offs, and program performance.

• Over-30 day loan delinquencies as a percentage of period-end loan receivables decreased 102 basis points to 2.11% at June 30, 2021, and the net charge-off rate decreased 178 basis points to 3.57% and 176 basis points to 3.59% for the three and six months ended June 30, 2021, respectively.

• Provision for credit losses decreased by $1.9 billion, or 111.6%, and $3.2 billion, or 95.8% for the three and six months ended June 30, 2021, respectively, primarily driven by lower reserves and lower net charge-offs. Our allowance coverage ratio (allowance for credit losses as a percent of period-end loan receivables) decreased to 11.51% at June 30, 2021, as compared to 12.52% at June 30, 2020.

• Other expense decreased by $38 million, or 3.9%, and $108 million, or 5.4%, for the three and six months ended June 30, 2021, respectively, primarily driven by lower operational losses, partially offset by increases in employee costs, marketing and business development and information processing.

• At June 30, 2021, deposits represented 81% of our total funding sources. Total deposits decreased by 4.7% to $59.8 billion at June 30, 2021, compared to December 31, 2020.

• During the six months ended June 30, 2021, we declared and paid cash dividends on our Series A 5.625% non- cumulative preferred stock of $28.12 per share, or $21 million.

• During the six months ended June 30, 2021, we repurchased $593 million of our outstanding common stock, and declared and paid cash dividends of $0.44 per share, or $256 million. In May 2021 we announced that the Board of Directors approved a new share repurchase program of up to $2.9 billion for the period which commenced April 1,

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 2021 through June 30, 2022, subject to market conditions and other factors, including legal and regulatory restrictions and required approvals, if any.

• In February 2021 in our Health & Wellness sales platform, we completed our acquisition of Allegro Credit, a leading provider of point-of-sale consumer financing for audiology products and dental services.

2021 Partner Agreements

• In our Home & Auto sales platform, we announced our new partnership with BoxDrop and extended our program agreements with Ashley HomeStores LTD, CITGO, Mitchell Gold Co. and Phillips 66.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document • In our Digital sales platform, we extended our program agreement with Shop HQ.

• In our Diversified & Value sales platform, we extended our program agreement with TJX Companies, Inc.

• In our Health & Wellness sales platform, we expanded our network through our new partnerships with Emory Healthcare, Mercy Health, Ochsner Health, Prime Health, Southern Veterinary Partners and Sycle. In addition, we also made our CareCredit patient financing app available in the Epic App Orchard, further expanding the availability of CareCredit to healthcare organizations using Epic.

• In our Lifestyle sales platform, we announced our new partnerships with Family Farm & Home and JCB and extended our program agreements with American Eagle, Daniels, Sutherlands and Tacony Corporation.

• In April 2021, we announced that we will not be renewing our program agreement with Gap Inc. when it expires on April 30, 2022. We expect our strategic options will be accretive to dilutive earnings per share relative to renewal terms and if the portfolio is sold we expect to recognize a gain on sale of the portfolio and redeploy approximately $1 billion of capital.

• Excluding our program agreement with Gap Inc., our five largest programs based upon interest and fees on loans for the year ended December 31, 2020 were Amazon, JCPenney, Lowe’s, PayPal and Sam’s Club.

Information About Our Executive Officers and Board of Directors

• The following events were effective April 1, 2021:

• Margaret Keane, 61, Synchrony’s Chief Executive Officer (“CEO”), transitioned roles from CEO to Executive Chair of the Board.

• Brian Doubles, 45, Synchrony’s President, succeeded Ms. Keane to become President and CEO, and joined the Board as a director.

• Rick Hartnack, 75, Non-Executive Chair of the Board, retired.

• Jeffrey Naylor, 62, became Lead Independent Director of the Board.

• The following appointments were effective June 14, 2021:

• Mike Bopp, 48, now leads the Growth organization as EVP, Chief Growth Officer.

• Carol Juel, 48, now leads the Technology and Operations organization as EVP, Chief Technology and Operating Officer.

• Alberto Casellas, 54, now leads the Health & Wellness sales platform as EVP, CEO Health & Wellness.

• Curtis Howse, 57, now leads the Home & Auto sales platform as EVP, CEO Home & Auto.

• Tom Quindlen, 58, now leads the Diversified & Value sales platform and the Lifestyle sales platform as EVP, CEO Diversified & Value and Lifestyle.

• Bart Schaller, 52, now leads the Digital sales platform as EVP, CEO Digital.

The following table sets forth our results of operations for the periods indicated.

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Interest income $ 3,578 $ 3,830 $ 7,320 $ 8,237 Interest expense 266 434 569 951 Net interest income 3,312 3,396 6,751 7,286 Retailer share arrangements (1,006) (773) (1,995) (1,699) Provision for credit losses (194) 1,673 140 3,350 Net interest income, after retailer share arrangements and provision for credit losses 2,500 950 4,616 2,237 Other income 89 95 220 192 Other expense 948 986 1,880 1,988 Earnings before provision for income taxes 1,641 59 2,956 441 Provision for income taxes 399 11 689 107

Net earnings $ 1,242 $ 48 $ 2,267 $ 334

Net earnings available to common stockholders $ 1,232 $ 37 $ 2,246 $ 312

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Other Financial and Statistical Data The following table sets forth certain other financial and statistical data for the periods indicated.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document At and for the At and for the Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Financial Position Data (Average): Loan receivables, including held for sale $ 76,821 $ 78,697 $ 77,585 $ 81,563 Total assets $ 93,389 $ 97,958 $ 94,914 $ 99,340 Deposits $ 61,110 $ 64,607 $ 62,085 $ 64,636 Borrowings $ 14,425 $ 16,821 $ 15,039 $ 17,807 Total equity $ 13,655 $ 12,181 $ 13,365 $ 12,386 Selected Performance Metrics: Purchase volume(1)(2) $ 42,121 $ 31,155 $ 76,870 $ 63,197 Home & Auto $ 12,209 $ 9,729 $ 22,124 $ 18,833 Digital $ 10,930 $ 8,439 $ 20,270 $ 15,833 Diversified & Value $ 11,618 $ 7,683 $ 20,838 $ 17,084 Health & Wellness $ 2,988 $ 1,952 $ 5,636 $ 4,611 Lifestyle $ 1,405 $ 1,286 $ 2,559 $ 2,283 Corp, Other $ 2,971 $ 2,066 $ 5,443 $ 4,553 Average active accounts (in thousands)(2)(3) 65,810 64,836 66,163 68,401 Net interest margin(4) 13.78 % 13.53 % 13.88 % 14.35 % Net charge-offs $ 684 $ 1,046 $ 1,383 $ 2,171 Net charge-offs as a % of average loan receivables, including held for sale 3.57 % 5.35 % 3.59 % 5.35 % Allowance coverage ratio(5) 11.51 % 12.52 % 11.51 % 12.52 % Return on assets(6) 5.3 % 0.2 % 4.8 % 0.7 % Return on equity(7) 36.5 % 1.6 % 34.2 % 5.4 % Equity to assets(8) 14.62 % 12.43 % 14.08 % 12.47 % Other expense as a % of average loan receivables, including held for sale 4.95 % 5.04 % 4.89 % 4.90 % Efficiency ratio(9) 39.6 % 36.3 % 37.8 % 34.4 % Effective income tax rate 24.3 % 18.6 % 23.3 % 24.3 % Selected Period-End Data: Loan receivables $ 78,374 $ 78,313 $ 78,374 $ 78,313 Allowance for credit losses $ 9,023 $ 9,802 $ 9,023 $ 9,802 30+ days past due as a % of period-end loan receivables(10) 2.11 % 3.13 % 2.11 % 3.13 % 90+ days past due as a % of period-end loan receivables(10) 1.00 % 1.77 % 1.00 % 1.77 % Total active accounts (in thousands)(2)(3) 66,892 63,430 66,892 63,430

______(1) Purchase volume, or net credit sales, represents the aggregate amount of charges incurred on credit cards or other credit product accounts less returns during the period.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document (2) Includes activity and accounts associated with loan receivables held for sale. (3) Active accounts represent credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month. (4) Net interest margin represents net interest income divided by average interest-earning assets. (5) Allowance coverage ratio represents allowance for credit losses divided by total period-end loan receivables. (6) Return on assets represents net earnings as a percentage of average total assets. (7) Return on equity represents net earnings as a percentage of average total equity. (8) Equity to assets represents average total equity as a percentage of average total assets. (9) Efficiency ratio represents (i) other expense, divided by (ii) sum of net interest income, plus other income, less retailer share arrangements. (10) Based on customer statement-end balances extrapolated to the respective period-end date.

The following tables set forth information for the periods indicated regarding average balance sheet data, which are used in the discussion of interest income, interest expense and net interest income that follows.

Interest Average Interest Average Average Income / Yield / Average Income/ Yield / Three months ended June 30 ($ in millions) Balance Expense Rate(1) Balance Expense Rate(1) Assets Interest-earning assets: Interest-earning cash and equivalents(2) $ 13,584 $ 4 0.12 % $ 15,413 $ 3 0.08 % Securities available for sale 5,988 7 0.47 % 6,804 19 1.12 % Loan receivables, including held for sale(3): Credit cards 72,989 3,484 19.15 % 75,942 3,740 19.81 % Consumer installment loans 2,417 59 9.79 % 1,546 37 9.63 % Commercial credit products 1,363 23 6.77 % 1,150 30 10.49 % Other 52 1 NM 59 1 NM

Total loan receivables, including held for sale 76,821 3,567 18.62 % 78,697 3,808 19.46 %

Total interest-earning assets 96,393 3,578 14.89 % 100,914 3,830 15.26 % Non-interest-earning assets: Cash and due from banks 1,559 1,486 Allowance for credit losses (9,801) (9,221) Other assets 5,238 4,779

Total non-interest-earning assets (3,004) (2,956)

Total assets $ 93,389 $ 97,958 Liabilities Interest-bearing liabilities: Interest-bearing deposit accounts $ 60,761 $ 146 0.96 % $ 64,298 $ 293 1.83 % Borrowings of consolidated securitization entities 7,149 44 2.47 % 8,863 59 2.68 % Senior unsecured notes 7,276 76 4.19 % 7,958 82 4.14 %

Total interest-bearing liabilities 75,186 266 1.42 % 81,119 434 2.15 % Non-interest-bearing liabilities: Non-interest-bearing deposit accounts 349 309 Other liabilities 4,199 4,349

Total non-interest-bearing liabilities 4,548 4,658

Total liabilities 79,734 85,777 Equity Total equity 13,655 12,181

Total liabilities and equity $ 93,389 $ 97,958 Interest rate spread(4) 13.47 % 13.11 %

Net interest income $ 3,312 $ 3,396 Net interest margin(5) 13.78 % 13.53 %

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 2021 2020

Interest Average Interest Average Average Income / Yield / Average Income/ Yield / Six months ended June 30 ($ in millions) Balance Expense Rate(1) Balance Expense Rate(1) Assets Interest-earning assets: Interest-earning cash and equivalents(2) $ 14,094 $ 8 0.11 % $ 14,158 $ 45 0.64 % Securities available for sale 6,378 13 0.41 % 6,379 44 1.39 % Loan receivables, including held for sale(3): Credit cards 73,921 7,141 19.48 % 78,830 8,012 20.44 % Consumer installment loans 2,319 112 9.74 % 1,489 72 9.72 % Commercial credit products 1,297 44 6.84 % 1,196 63 10.59 % Other 48 2 8.40 % 48 1 4.19 %

Total loan receivables, including held for sale 77,585 7,299 18.97 % 81,563 8,148 20.09 %

Total interest-earning assets 98,057 7,320 15.05 % 102,100 8,237 16.22 % Non-interest-earning assets: Cash and due from banks 1,597 1,468 Allowance for credit losses (10,012) (8,965) Other assets 5,272 4,737

Total non-interest-earning assets (3,143) (2,760)

Total assets $ 94,914 $ 99,340 Liabilities Interest-bearing liabilities: Interest-bearing deposit accounts $ 61,737 $ 316 1.03 % $ 64,332 $ 649 2.03 % Borrowings of consolidated securitization entities 7,420 95 2.58 % 9,425 132 2.82 % Senior unsecured notes 7,619 158 4.18 % 8,382 170 4.08 %

Total interest-bearing liabilities 76,776 569 1.49 % 82,139 951 2.33 % Non-interest-bearing liabilities: Non-interest-bearing deposit accounts 348 304 Other liabilities 4,425 4,511

Total non-interest-bearing liabilities 4,773 4,815

Total liabilities 81,549 86,954 Equity Total equity 13,365 12,386

Total liabilities and equity $ 94,914 $ 99,340 Interest rate spread(4) 13.56 % 13.89 %

Net interest income $ 6,751 $ 7,286 Net interest margin(5) 13.88 % 14.35 %

______

(1) Average yields/rates are based on total interest income/expense over average balances.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document (2) Includes average restricted cash balances of $538 million and $645 million for the three months ended June 30, 2021 and 2020, respectively, and $481 million and $813 million for the six months ended June 30, 2021 and 2020, respectively. (3) Interest income on loan receivables includes fees on loans of $489 million and $448 million for the three months ended June 30, 2021 and 2020, respectively, and $1.0 billion and $1.1 billion for the six months ended June 30, 2021 and 2020, respectively. (4) Interest rate spread represents the difference between the yield on total interest-earning assets and the rate on total interest-bearing liabilities. (5) Net interest margin represents net interest income divided by average total interest-earning assets.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document For a summary description of the composition of our key line items included in our Statements of Earnings, see Management's Discussion and Analysis of Financial Condition and Results of Operations in our 2020 Form 10-K.

Interest Income

Interest income decreased by $252 million, or 6.6%, and $917 million, or 11.1%, for the three and six months ended June 30, 2021, respectively, primarily driven by decreases in interest and fees on loans attributed to improvements in customer payment behavior and lower delinquencies.

Average interest-earning assets

Three months ended June 30 ($ in millions) 2021 % 2020 % Loan receivables, including held for sale $ 76,821 79.7 % $ 78,697 78.0 % Liquidity portfolio and other 19,572 20.3 % 22,217 22.0 %

Total average interest-earning assets $ 96,393 100.0 % $ 100,914 100.0 %

Six months ended June 30 ($ in millions) 2021 % 2020 %

Loan receivables, including held for sale $ 77,585 79.1 % $ 81,563 79.9 %

Liquidity portfolio and other 20,472 20.9 % 20,537 20.1 %

Total average interest-earning assets $ 98,057 100.0 % $ 102,100 100.0 %

The decreases in average loan receivables, including held for sale, of 2.4% and 4.9% for the three and six months ended June 30, 2021, respectively, were primarily driven by improvements in customer payment behavior. These decreases were partially offset by growth in purchase volume of 35.2% and 21.6% for the three and six months ended June 30, 2021, respectively, reflecting the impacts of stimulus, the lifting of remaining government restrictions and increased consumer confidence.

Yield on average interest-earning assets

The yield on average interest-earning assets decreased for the three and six months ended June 30, 2021, primarily due to decreases in the yield on average loan receivables. The decrease in loan receivable yield was 84 basis points to 18.62% and 112 basis points to 18.97% for the three and six months ended June 30, 2021, respectively, primarily driven by higher payment rates and lower delinquencies.

Interest Expense

Interest expense decreased by $168 million, or 38.7%, and $382 million, or 40.2%, for the three and six months ended June 30, 2021, respectively, primarily attributed to lower benchmark interest rates. Our cost of funds decreased to 1.42%

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document and 1.49% for the three and six months ended June 30, 2021, respectively, compared to 2.15% and 2.33% for the three and six months ended June 30, 2020, respectively.

Average interest-bearing liabilities

Three months ended June 30 ($ in millions) 2021 % 2020 % Interest-bearing deposit accounts $ 60,761 80.8 % $ 64,298 79.3 % Borrowings of consolidated securitization entities 7,149 9.5 % 8,863 10.9 % Senior unsecured notes 7,276 9.7 % 7,958 9.8 %

Total average interest-bearing liabilities $ 75,186 100.0 % $ 81,119 100.0 %

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Six months ended June 30 ($ in millions) 2021 % 2020 % Interest-bearing deposit accounts $ 61,737 80.4 % $ 64,332 78.3 % Borrowings of consolidated securitization entities 7,420 9.7 % 9,425 11.5 % Senior unsecured notes 7,619 9.9 % 8,382 10.2 %

Total average interest-bearing liabilities $ 76,776 100.0 % $ 82,139 100.0 %

Net Interest Income

Net interest income decreased by $84 million, or 2.5%, and $535 million, or 7.3%, for the three and six months ended June 30, 2021, respectively, primarily driven by the decreases in interest and fees on loans discussed above, partially offset by the decreases in interest expense.

Retailer Share Arrangements

Retailer share arrangements increased by $233 million, or 30.1%, and $296 million, or 17.4%, for the three and six months ended June 30, 2021, respectively, primarily due to the decrease in provision for credit losses, including lower net charge- offs, and program performance.

Provision for Credit Losses

Provision for credit losses decreased by $1.9 billion, or 111.6%, and $3.2 billion, or 95.8%, for the three and six months ended June 30, 2021, respectively, primarily driven by lower reserves in the current year and lower net charge-offs. The reduction in reserves for credit losses were $878 million and $1.2 billion for the three and six months ended June 30, 2021, respectively.

Other Income

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Interchange revenue $ 223 $ 134 $ 394 $ 295 Debt cancellation fees 66 69 135 138 Loyalty programs (247) (134) (426) (292) Other 47 26 117 51

Total other income $ 89 $ 95 $ 220 $ 192

Other income decreased by $6 million, or 6.3%, for the three months ended June 30, 2021, primarily driven by higher loyalty program costs during the period related to higher purchase volume, partially offset by an increase in interchange revenue. Other income increased by $28 million, or 14.6%, for the six months ended June 30, 2021, primarily driven by an increase in interchange revenue and gains related to investment securities, partially offset by higher loyalty costs.

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Employee costs $ 359 $ 327 $ 723 $ 651 Professional fees 189 189 379 386 Marketing and business development 114 91 209 202 Information processing 137 116 268 239 Other 149 263 301 510

Total other expense $ 948 $ 986 $ 1,880 $ 1,988

Other expense decreased by $38 million, or 3.9%, and $108 million, or 5.4%, for the three and six months ended June 30, 2021, primarily driven by lower other expense, partially offset by increases in employee costs, marketing and business development and information processing.

The "other" component decreased primarily due to lower operational losses. The increases in employee costs was primarily due to higher stock-based compensation expense. The increases in marketing and business development was primarily due to the timing of program spend aligned with the lifting of remaining government restrictions on in-person retail experiences. The increases in information processing was primarily due to higher software costs.

Provision for Income Taxes

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Effective tax rate 24.3 % 18.6 % 23.3 % 24.3 % Provision for income taxes $ 399 $ 11 $ 689 $ 107

The effective tax rate for the three months ended June 30, 2021 increased compared to the same period in the prior year primarily due to significantly lower pre-tax income in the prior year, which led to a larger impact related to discrete tax benefits. The effective tax rate for the six months ended June 30, 2021 decreased compared to the same period in the prior year primarily due to the resolution of certain tax matters in the current year. For both periods presented, the effective tax rate differs from the applicable U.S. federal statutory tax rate primarily due to state income taxes.

Platform Analysis

As discussed above under “—Our Sales Platforms,” we now offer our credit products primarily through five sales platforms (Home & Auto, Digital, Diversified & Value, Health & Wellness and Lifestyle), which management measures based on their revenue-generating activities. The following is a discussion of certain supplemental information for the three and six months ended June 30, 2021, for each of our five sales platforms and Corp, Other.

Home & Auto

($ in millions) 2021 2020 2021 2020 Purchase volume $ 12,209 $ 9,729 $ 22,124 $ 18,833 Period-end loan receivables $ 26,111 $ 25,875 $ 26,111 $ 25,875 Average loan receivables, including held for sale $ 25,624 $ 25,792 $ 25,704 $ 26,396 Average active accounts (in thousands) 17,958 18,213 17,906 18,465

Interest and fees on loans $ 1,014 $ 1,079 $ 2,073 $ 2,250 Other income $ 15 $ 20 $ 30 $ 32

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Home & Auto interest and fees on loans decreased by $65 million, or 6.0%, and $177 million, or 7.9%, for the three and six months ended June 30, 2021, primarily driven by lower loan receivables yield as a result of higher payment rates.

Digital

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Purchase volume $ 10,930 $ 8,439 $ 20,270 $ 15,833 Period-end loan receivables $ 19,233 $ 18,945 $ 19,233 $ 18,945 Average loan receivables, including held for sale $ 18,783 $ 19,062 $ 19,108 $ 19,408 Average active accounts (in thousands) 17,258 16,414 17,298 16,462

Interest and fees on loans $ 891 $ 913 $ 1,794 $ 1,910 Other income $ (28) $ (8) $ (40) $ (12)

Digital interest and fees on loans decreased by $22 million, or 2.4%, and $116 million, or 6.1%, for the three and six months ended June 30, 2021, primarily driven by lower loan receivables yield as a result of higher payment rates.

Other income decreased by $20 million, or 250.0%, and $28 million, or 233.3%, for the three and six months ended June 30, 2021, primarily driven by higher program loyalty costs associated with the increase in purchase volume.

Diversified & Value

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Purchase volume $ 11,618 $ 7,683 $ 20,838 $ 17,084 Period-end loan receivables $ 14,357 $ 15,177 $ 14,357 $ 15,177 Average loan receivables, including held for sale $ 14,101 $ 15,425 $ 14,336 $ 16,485 Average active accounts (in thousands) 17,301 16,626 17,446 18,806

Interest and fees on loans $ 729 $ 849 $ 1,518 $ 1,897 Other income $ (2) $ 17 $ 3 $ 32

Diversified & Value interest and fees on loans decreased by $120 million, or 14.1%, and $379 million, or 20.0%, for the three and six months ended June 30, 2021, primarily driven by lower average loan receivables reflecting the impact of store closures in 2020, as well as prior year government restrictions and higher payment rates.

Health & Wellness

($ in millions) 2021 2020 2021 2020 Purchase volume $ 2,988 $ 1,952 $ 5,636 $ 4,611 Period-end loan receivables $ 9,515 $ 9,222 $ 9,515 $ 9,222 Average loan receivables, including held for sale $ 9,334 $ 9,387 $ 9,387 $ 9,823 Average active accounts (in thousands) 5,585 5,966 5,642 6,153

Interest and fees on loans $ 523 $ 535 $ 1,081 $ 1,132 Other income $ 36 $ 23 $ 76 $ 48

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Health & Wellness interest and fees on loans decreased by $12 million, or 2.2%, for the three months ended June 30, 2021, primarily driven by lower loan receivables yield as a result of higher payment rates. Interest and fees on loans decreased $51 million, or 4.5%, for the six months ended June 30, 2021, primarily driven by lower average loan receivables.

Other income increased by $13 million, or 56.5%, and $28 million, or 58.3%, for the three and six months ended June 30, 2021, respectively, primarily due to commission fees earned by Pets Best.

Lifestyle

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Purchase volume $ 1,405 $ 1,286 $ 2,559 $ 2,283 Period-end loan receivables $ 5,158 $ 4,718 $ 5,158 $ 4,718 Average loan receivables, including held for sale $ 5,050 $ 4,551 $ 5,027 $ 4,607 Average active accounts (in thousands) 2,442 2,462 2,510 2,634

Interest and fees on loans $ 182 $ 172 $ 363 $ 367 Other income $ 6 $ 4 $ 11 $ 9

Lifestyle interest and fees on loans increased by $10 million, or 5.8%, for the three months ended June 30, 2021, primarily driven by an increase in average loan receivables reflecting continued strength in power sports. Interest and fees on loans decreased slightly by $4 million, or 1.1%, for the six months ended June 30, 2021, primarily driven by lower late fees and lower merchant discount, largely offset by an increase in average loan receivables.

Corp, Other

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Purchase volume $ 2,971 $ 2,066 $ 5,443 $ 4,553 Period-end loan receivables $ 4,000 $ 4,376 $ 4,000 $ 4,376 Average loan receivables, including held for sale $ 3,929 $ 4,480 $ 4,023 $ 4,844 Average active accounts (in thousands) 5,266 5,155 5,361 5,881

Interest and fees on loans $ 228 $ 260 $ 470 $ 592 Other income $ 62 $ 39 $ 140 $ 83

Corp, Other interest and fees on loans decreased by $32 million, or 12.3%, and $122 million, or 20.6%, for the three and six months ended June 30, 2021, primarily driven by lower average loan receivables.

Other income increased by $23 million, or 59.0%, and $57 million, or 68.7% for the three and six months ended June 30, 2021, primarily due to gains related to investment securities.

Loan receivables are our largest category of assets and represent our primary source of revenue. The following discussion provides supplemental information regarding our loan receivables portfolio. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies and Note 4. Loan Receivables and Allowance for Credit Losses to our condensed consolidated financial statements for additional information related to our Loan Receivables, including troubled debt restructurings (“TDR’s”).

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document The following table sets forth the composition of our loan receivables portfolio by product type at the dates indicated.

At December 31, ($ in millions) At June 30, 2021 (%) 2020 (%) Loans Credit cards $ 74,429 95.0 % $ 78,455 95.9 % Consumer installment loans 2,507 3.2 % 2,125 2.6 Commercial credit products 1,379 1.7 % 1,250 1.5 Other 59 0.1 % 37 —

Total loans $ 78,374 100.0 % $ 81,867 100.0 %

Loan receivables decreased 4.3% to $78.4 billion at June 30, 2021 compared to December 31, 2020, primarily driven by improvements in customer payment behavior, resulting in part from governmental stimulus actions, as well as the seasonality of our business. Customer payments as a percentage of beginning-of-period loan receivables for the three months ended June 30, 2021 were approximately 280 basis points higher than our prior five-year historical average for the second quarter.

Loan receivables increased slightly to $78.4 billion at June 30, 2021 compared to $78.3 billion at June 30, 2020, primarily driven by higher purchase volume, offset by the impacts of improvements in customer payment behavior.

Our loan receivables portfolio had the following geographic concentration at June 30, 2021.

($ in millions) % of Total Loan Loan Receivables Receivables State Outstanding Outstanding Texas $ 8,124 10.4 % California $ 8,036 10.3 % Florida $ 6,849 8.7 % New York $ 4,260 5.4 % North Carolina $ 3,237 4.1 %

Delinquencies

Over-30 day loan delinquencies as a percentage of period-end loan receivables decreased to 2.11% at June 30, 2021 from 3.13% at June 30, 2020, and decreased from 3.07% at December 31, 2020. The decrease compared to the prior year period was primarily driven by an improvement in customer payment behavior. The current quarter decrease as compared to December 31, 2020 reflects these same improvements as well as the seasonality of our business.

Net Charge-Offs

Net charge-offs consist of the unpaid principal balance of loans held for investment that we determine are uncollectible, net of recovered amounts. We exclude accrued and unpaid finance charges and fees and third-party fraud losses from charge- offs. Charged-off and recovered finance charges and fees are included in interest and fees on loans while third-party fraud losses are included in other expense. Charge-offs are recorded as a reduction to the allowance for credit losses and

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document subsequent recoveries of previously charged-off amounts are credited to the allowance for credit losses. Costs incurred to recover charged-off loans are recorded as collection expense and included in other expense in our Condensed Consolidated Statements of Earnings.

The table below sets forth the ratio of net charge-offs to average loan receivables, including held for sale, (“net charge-off rate”) for the periods indicated.

Three months ended June 30, Six months ended June 30,

2021 2020 2021 2020

Net charge-off rate 3.57 % 5.35 % 3.59 % 5.35 %

The allowance for credit losses totaled $9.0 billion at June 30, 2021, compared to $10.3 billion at December 31, 2020 and $9.8 billion at June 30, 2020, and reflects our estimate of expected credit losses for the life of the loan receivables on our consolidated statement of financial position.

Our allowance for credit losses as a percentage of total loan receivables decreased to 11.51% at June 30, 2021, from 12.54% at December 31, 2020 and from 12.52% at June 30, 2020.

The decrease compared to June 30, 2020 is primarily driven by improvements in customer payment behavior, which resulted in a reduction in our estimate of expected credit losses. The decrease compared to December 31, 2020 reflects the lower reserves, partially offset by the seasonality of our business.

Funding, Liquidity and Capital Resources ______

We maintain a strong focus on liquidity and capital. Our funding, liquidity and capital policies are designed to ensure that our business has the liquidity and capital resources to support our daily operations, our business growth, our credit ratings and our regulatory and policy requirements, in a cost effective and prudent manner through expected and unexpected market environments.

Funding Sources

Our primary funding sources include cash from operations, deposits (direct and brokered deposits), securitized financings and senior unsecured notes.

The following table summarizes information concerning our funding sources during the periods indicated: 2021 2020

Average Average Average Average Three months ended June 30 ($ in millions) Balance % Rate Balance % Rate Deposits(1) $ 60,761 80.8 % 1.0 % $ 64,298 79.3 % 1.8 % Securitized financings 7,149 9.5 2.5 8,863 10.9 2.7 Senior unsecured notes 7,276 9.7 4.2 7,958 9.8 4.1

Total $ 75,186 100.0 % 1.4 % $ 81,119 100.0 % 2.2 %

______

(1) Excludes $349 million and $309 million average balance of non-interest-bearing deposits for the three months ended June 30, 2021 and 2020, respectively. Non-interest-bearing deposits comprise less than 10% of total deposits for the three months ended June 30, 2021 and 2020.

Average Average Average Average Six months ended June 30 ($ in millions) Balance % Rate Balance % Rate Deposits(1) $ 61,737 80.4 % 1.0 % $ 64,332 78.3 % 2.0 % Securitized financings 7,420 9.7 2.6 9,425 11.5 2.8 Senior unsecured notes 7,619 9.9 4.2 8,382 10.2 4.1

Total $ 76,776 100.0 % 1.5 % $ 82,139 100.0 % 2.3 %

______

(1) Excludes $348 million and $304 million average balance of non-interest-bearing deposits for the six months ended June 30, 2021 and 2020, respectively. Non-interest-bearing deposits comprise less than 10% of total deposits for the six months ended June 30, 2021 and 2020.

We obtain deposits directly from retail and commercial customers (“direct deposits”) or through third-party brokerage firms that offer our deposits to their customers (“brokered deposits”). At June 30, 2021, we had $50.3 billion in direct deposits and $9.5 billion in deposits originated through brokerage firms (including network deposit sweeps procured through a program arranger that channels brokerage account deposits to us). A key part of our liquidity plan and funding strategy is to continue to utilize our direct deposits base as a source of stable and diversified low-cost funding.

Our direct deposits include a range of FDIC-insured deposit products, including certificates of deposit, IRAs, money market accounts and savings accounts.

Brokered deposits are primarily from retail customers of large brokerage firms. We have relationships with 11 brokers that offer our deposits through their networks. Our brokered deposits consist primarily of certificates of deposit that bear interest at a fixed rate and at June 30, 2021, had a weighted average remaining life of 2.4 years. These deposits generally are not subject to early withdrawal.

Our ability to attract deposits is sensitive to, among other things, the interest rates we pay, and therefore, we bear funding risk if we fail to pay higher rates, or interest rate risk if we are required to pay higher rates, to retain existing deposits or attract new deposits. To mitigate these risks, our funding strategy includes a range of deposit products, and we seek to maintain access to multiple other funding sources, including securitized financings (including our undrawn committed capacity) and unsecured debt.

The following table summarizes certain information regarding our interest-bearing deposits by type (all of which constitute U.S. deposits) for the periods indicated:

2021 2020

Average Average Average Average Three months ended June 30 ($ in millions) Balance % Rate Balance % Rate Direct deposits: Certificates of deposit (including IRA certificates of deposit) $ 22,352 36.8 % 1.3 % $ 31,806 49.5 % 2.2 % Savings accounts (including money market accounts) 28,391 46.7 0.5 21,023 32.7 1.3 Brokered deposits 10,018 16.5 1.6 11,469 17.8 1.8

Total interest-bearing deposits $ 60,761 100.0 % 1.0 % $ 64,298 100.0 % 1.8 %

Average % of Average Average % of Average Six months ended June 30 ($ in millions) Balance Total Rate Balance Total Rate Direct deposits: Certificates of deposit (including IRA certificates of deposit) $ 23,813 38.6 % 1.4 % $ 32,913 51.2 % 2.4 % Savings accounts (including money market accounts) 27,603 44.7 0.5 20,333 31.6 1.5 Brokered deposits 10,321 16.7 1.6 11,086 17.2 2.1

Total interest-bearing deposits $ 61,737 100.0 % 0.5 % $ 64,332 100.0 % 2.0 %

Our deposit liabilities provide funding with maturities ranging from one day to ten years. At June 30, 2021, the weighted average maturity of our interest-bearing time deposits was 1.1 years. See Note 7. Deposits to our condensed consolidated financial statements for more information on the maturities of our time deposits.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document The following table summarizes deposits by contractual maturity at June 30, 2021:

Over Over 3 Months 6 Months 3 Months or but within but within Over ($ in millions) Less 6 Months 12 Months 12 Months Total U.S. deposits (less than FDIC insurance limit)(1)(2) $ 29,955 $ 2,674 $ 7,465 $ 6,964 $ 47,058 U.S. deposits (in excess of FDIC insurance limit)(2) Direct deposits: Certificates of deposit (including IRA certificates of deposit) 1,107 745 2,091 1,253 5,196 Savings accounts (including money market accounts) 7,560 — — — 7,560 Brokered deposits: Sweep accounts 27 — — — 27

Total $ 38,649 $ 3,419 $ 9,556 $ 8,217 $ 59,841

______

(1) Includes brokered certificates of deposit for which underlying individual deposit balances are assumed to be less than $250,000. (2) The standard deposit insurance amount is $250,000 per depositor, for each account ownership category. Deposits in excess of FDIC insurance limit presented above include partially uninsured accounts.

Securitized Financings

We access the asset-backed securitization market using the Synchrony Credit Card Master Note Trust (“SYNCT”) and the Synchrony Card Issuance Trust (“SYNIT”) through which we may issue asset-backed securities through both public transactions and private transactions funded by financial institutions and commercial paper conduits. In addition, we issue asset-backed securities in private transactions through the Synchrony Sales Finance Master Trust (“SFT”).

The following table summarizes expected contractual maturities of the investors’ interests in securitized financings, excluding debt premiums, discounts and issuance costs at June 30, 2021.

One Year Four Years Through Through Less Than Three Five After Five ($ in millions) One Year Years Years Years Total Scheduled maturities of long-term borrowings—owed to securitization investors: SYNCT(1) $ 1,050 $ 3,040 $ — $ — $ 4,090 SFT 300 — — — 300 SYNIT(1) 2,600 — — — 2,600 Total long-term borrowings—owed to securitization investors $ 3,950 $ 3,040 $ — $ — $ 6,990

(1) Excludes any subordinated classes of SYNCT notes and SYNIT notes that we owned at June 30, 2021.

We retain exposure to the performance of trust assets through: (i) in the case of SYNCT, SFT and SYNIT, subordinated retained interests in the loan receivables transferred to the trust in excess of the principal amount of the notes for a given series that provide credit enhancement for a particular series, as well as a pari passu seller’s interest in each trust and (ii) in the case of SYNCT and SYNIT, any subordinated classes of notes that we own.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document All of our securitized financings include early repayment triggers, referred to as early amortization events, including events related to material breaches of representations, warranties or covenants, inability or failure of the Bank to transfer loan receivables to the trusts as required under the securitization documents, failure to make required payments or deposits pursuant to the securitization documents, and certain insolvency-related events with respect to the related securitization depositor, Synchrony (solely with respect to SYNCT) or the Bank. In addition, an early amortization event will occur with respect to a series if the excess spread as it relates to a particular series or for the trust, as applicable, falls below zero. Following an early amortization event, principal collections on the loan receivables in the applicable trust are applied to repay principal of the trust's asset-backed securities rather than being available on a revolving basis to fund the origination activities of our business. The occurrence of an early amortization event also would limit or terminate our ability to issue future series out of the trust in which the early amortization event occurred. No early amortization event has occurred with respect to any of the securitized financings in SYNCT, SFT or SYNIT.

The following table summarizes for each of our trusts the three-month rolling average excess spread at June 30, 2021.

Three-Month Rolling Note Principal Balance # of Series Average Excess ($ in millions) Outstanding Spread(1)

SYNCT $ 4,244 8 ~18.2% to 20.5% SFT $ 300 5 18.5 % SYNIT $ 2,600 1 17.2 %

______

(1) Represents the excess spread (generally calculated as interest income collected from the applicable pool of loan receivables less applicable net charge-offs, interest expense and servicing costs, divided by the aggregate principal amount of loan receivables in the applicable pool) for SFT or, in the case of SYNCT, a range of the excess spreads relating to the particular series issued within such trust or, in the case of SYNIT, the excess spread relating to the one outstanding series issued within such trust, in all cases omitting any series that have not been outstanding for at least three full monthly periods and calculated in accordance with the applicable trust or series documentation, for the three securitization monthly periods ended June 30, 2021.

Senior Unsecured Notes

During the six months ended June 30, 2021 we made repayments of $1.5 billion.

The following table provides a summary of our outstanding fixed rate senior unsecured notes at June 30, 2021.

($ in millions) Fixed rate senior unsecured notes: Synchrony Financial August 2014 4.250% August 2024 1,250 July 2015 4.500% July 2025 1,000 August 2016 3.700% August 2026 500 December 2017 3.950% December 2027 1,000 March 2019 4.375% March 2024 600 March 2019 5.150% March 2029 650 July 2019 2.850% July 2022 750 Synchrony Bank June 2017 3.000% June 2022 750

Total fixed rate senior unsecured notes $ 6,500

______

(1) Weighted average interest rate of all senior unsecured notes at June 30, 2021 was 4.00%. (2) The amounts shown exclude unamortized debt discounts, premiums and issuance costs.

Except as described above, there were no material short-term borrowings for the periods presented.

Other

At June 30, 2021, we had more than $25.0 billion of unencumbered assets in the Bank available to be used to generate additional liquidity through secured borrowings or asset sales or to be pledged to the Federal Reserve Board for credit at the discount window.

Covenants

The indenture pursuant to which our senior unsecured notes have been issued includes various covenants. If we do not satisfy any of these covenants, the maturity of amounts outstanding thereunder may be accelerated and become payable. We were in compliance with all of these covenants at June 30, 2021.

At June 30, 2021, we were not in default under any of our credit facilities.

Credit Ratings

Our borrowing costs and capacity in certain funding markets, including securitizations and senior and subordinated debt, may be affected by the credit ratings of the Company, the Bank and the ratings of our asset-backed securities.

The table below reflects our current credit ratings and outlooks:

S&P Fitch Ratings Synchrony Financial Senior unsecured debt BBB- BBB- Preferred stock BB- B+ Outlook for Synchrony Financial senior unsecured debt Stable Stable Synchrony Bank Senior unsecured debt BBB BBB- Outlook for Synchrony Bank senior unsecured debt Stable Stable

In addition, certain of the asset-backed securities issued by SYNCT and SYNIT are rated by Fitch, S&P and/or Moody’s. A credit rating is not a recommendation to buy, sell or hold securities, may be subject to revision or withdrawal at any time by the assigning rating organization, and each rating should be evaluated independently of any other rating. Downgrades in these credit ratings could materially increase the cost of our funding from, and restrict our access to, the capital markets.

Liquidity ______

We seek to ensure that we have adequate liquidity to sustain business operations, fund asset growth, satisfy debt obligations and to meet regulatory expectations under normal and stress conditions.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document We maintain policies outlining the overall framework and general principles for managing liquidity risk across our business, which is the responsibility of our Asset and Liability Management Committee, a subcommittee of the Risk Committee of our Board of Directors. We employ a variety of metrics to monitor and manage liquidity. We perform regular liquidity stress testing and contingency planning as part of our liquidity management process. We evaluate a range of stress scenarios including Company specific and systemic events that could impact funding sources and our ability to meet liquidity needs.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document We maintain a liquidity portfolio, which at June 30, 2021 had $16.3 billion of liquid assets, primarily consisting of cash and equivalents and short-term obligations of the U.S. Treasury, less cash in transit which is not considered to be liquid, compared to $18.3 billion of liquid assets at December 31, 2020. The decrease in liquid assets was primarily due to the reduction in funding liabilities, partially offset by the reduction in our loan receivables and the seasonality of our business. We believe our liquidity position at June 30, 2021 remains strong as we continue to operate in a period of uncertain economic conditions related to COVID-19 and we will continue to closely monitor our liquidity as economic conditions change.

As additional sources of liquidity, at June 30, 2021, we had an aggregate of $4.4 billion of undrawn committed capacity on our securitized financings, subject to customary borrowing conditions, from private lenders under our securitization programs and $0.5 billion of undrawn committed capacity under our unsecured revolving credit facility with private lenders, and we had more than $25.0 billion of unencumbered assets in the Bank available to be used to generate additional liquidity through secured borrowings or asset sales or to be pledged to the Federal Reserve Board for credit at the discount window.

As a general matter, investments included in our liquidity portfolio are expected to be highly liquid, giving us the ability to readily convert them to cash. The level and composition of our liquidity portfolio may fluctuate based upon the level of expected maturities of our funding sources as well as operational requirements and market conditions.

We rely significantly on dividends and other distributions and payments from the Bank for liquidity; however, bank regulations, contractual restrictions and other factors limit the amount of dividends and other distributions and payments that the Bank may pay to us. For a discussion of regulatory restrictions on the Bank’s ability to pay dividends, see “Regulation—Risk Factors Relating to Regulation—We are subject to restrictions that limit our ability to pay dividends and repurchase our common stock; the Bank is subject to restrictions that limit its ability to pay dividends to us, which could limit our ability to pay dividends, repurchase our common stock or make payments on our indebtedness” and “Regulation—Regulation Relating to Our Business—Savings Association Regulation—Dividends and Stock Repurchases” in our 2020 Form 10-K.

Capital ______

Our primary sources of capital have been earnings generated by our business and existing equity capital. We seek to manage capital to a level and composition sufficient to support the risks of our business, meet regulatory requirements, adhere to rating agency targets and support future business growth. The level, composition and utilization of capital are influenced by changes in the economic environment, strategic initiatives and legislative and regulatory developments. Within these constraints, we are focused on deploying capital in a manner that will provide attractive returns to our stockholders.

Synchrony is not currently required to conduct stress tests. See “Regulation—Regulation Relating to Our Business—Recent Legislative and Regulatory Developments” in our 2020 Form 10-K. In addition, while we have not been subject to the Federal Reserve Board's formal capital plan submission requirements to-date, we submitted a capital plan to the Federal Reserve Board in 2021. While not required, our capital plan process does include certain internal stress testing.

Dividend and Share Repurchases

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Amount per Common Stock Cash Dividends Declared Month of Payment Common Share Amount

($ in millions, except per share data) Three months ended March 31, 2021 February 2021 $ 0.22 $ 128 Three months ended June 30, 2021 May 2021 0.22 128

Total dividends declared $ 0.44 $ 256

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Amount per Preferred Stock Cash Dividends Declared Month of Payment Preferred Share Amount

($ in millions, except per share data) Three months ended March 31, 2021 February 2021 $ 14.06 $ 11 Three months ended June 30, 2021 May 2021 14.06 10

Total dividends declared $ 28.12 $ 21

The declaration and payment of future dividends to holders of our common and preferred stock will be at the discretion of the Board and will depend on many factors. For a discussion of regulatory and other restrictions on our ability to pay dividends and repurchase stock, see “Regulation—Risk Factors Relating to Regulation—We are subject to restrictions that limit our ability to pay dividends and repurchase our common stock; the Bank is subject to restrictions that limit its ability to pay dividends to us, which could limit our ability to pay dividends, repurchase our common stock or make payments on our indebtedness” in our 2020 Form 10-K.

Total Number of Dollar Value of Shares Shares Common Shares Repurchased Under Publicly Announced Programs Purchased Purchased

($ and shares in millions) Three months ended March 31, 2021 5.1 $ 200 Three months ended June 30, 2021 8.7 393

Total 13.8 $ 593

In January 2021, we announced our Board's approval of a share repurchase program of up to $1.6 billion through December 31, 2021 (the “January 2021 Share Repurchase Program”), subject to the Company’s capital plan, market conditions and other factors, including regulatory restrictions and required approvals, if any. In May 2021 we announced that the Board of Directors approved a new share repurchase program of up to $2.9 billion for the period which commenced April 1, 2021 through June 30, 2022 (the “May 2021 Share Repurchase Program”), subject to market conditions and other factors, including legal and regulatory restrictions and required approvals, if any. This share repurchase program supersedes the program previously announced in January 2021, and does not include the impact of any capital which would be released if the loan receivables associated with the Gap Inc. program are sold at expiration of the existing program agreement.

Through the end of the second quarter of 2021, we have repurchased $593 million of common stock as part of the January 2021 Share Repurchase Program and May 2021 Share Repurchase Program and have $2.5 billion of remaining authorized share repurchase capacity under the May 2021 Share Repurchase Program at June 30, 2021.

Regulatory Capital Requirements - Synchrony Financial

As a savings and loan holding company, we are required to maintain minimum capital ratios, under the applicable U.S. Basel III capital rules. For more information, see “Regulation—Savings and Loan Holding Company Regulation” in our 2020 Form 10-K.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document For Synchrony Financial to be a well-capitalized savings and loan holding company, Synchrony Bank must be well- capitalized and Synchrony Financial must not be subject to any written agreement, order, capital directive, or prompt corrective action directive issued by the Federal Reserve Board to meet and maintain a specific capital level for any capital measure. As of June 30, 2021, Synchrony Financial met all the requirements to be deemed well-capitalized.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document The following table sets forth the composition of our capital ratios for the Company calculated under the Basel III Standardized Approach rules at June 30, 2021 and December 31, 2020, respectively.

Basel III

At June 30, 2021 At December 31, 2020

($ in millions) Amount Ratio(1) Amount Ratio(1) Total risk-based capital $ 15,710 20.1 % $ 14,604 18.1 % Tier 1 risk-based capital $ 14,671 18.7 % $ 13,525 16.8 % Tier 1 leverage $ 14,671 15.6 % $ 13,525 14.0 % Common equity Tier 1 capital $ 13,937 17.8 % $ 12,791 15.9 % Risk-weighted assets $ 78,281 $ 80,561

______

(1) Tier 1 leverage ratio represents total Tier 1 capital as a percentage of total average assets, after certain adjustments. All other ratios presented above represent the applicable capital measure as a percentage of risk-weighted assets.

In March 2020 the joint federal bank regulatory agencies issued an interim final rule that allows banking organizations to mitigate the effects of the CECL accounting standard in their regulatory capital. Banking organizations that adopted CECL in 2020 can elect to mitigate the estimated cumulative regulatory capital effects of CECL for two years. The Company has elected to adopt the option provided by the interim final rule, which will largely delay the effects of CECL on its regulatory capital through the end of 2021, after which the effects will be phased-in over a three-year period from January 1, 2022 through December 31, 2024, collectively the “CECL regulatory capital transition adjustment”. For more information, see “Capital—Regulatory Capital Requirements - Synchrony Financial” in our 2020 Form 10-K.

Capital amounts and ratios at June 30, 2021 in the above table all reflect the application of the CECL regulatory capital transition adjustment. The increase in our common equity Tier 1 capital ratio compared to December 31, 2020 was primarily due to the retention of net earnings in the current year, as well as a decrease in loan receivables and a corresponding reduction in risk-weighted assets in the six months ended June 30, 2021. Regulatory Capital Requirements - Synchrony Bank

At June 30, 2021 and December 31, 2020, the Bank met all applicable requirements to be deemed well-capitalized pursuant to OCC regulations and for purposes of the Federal Deposit Insurance Act. The following table sets forth the composition of the Bank’s capital ratios calculated under the Basel III Standardized Approach rules at June 30, 2021 and December 31, 2020, and also reflects the CECL regulatory capital transition adjustment in the June 30, 2021 amounts and ratios.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Minimum to be Well- Capitalized under Prompt Corrective Action At June 30, 2021 At December 31, 2020 Provisions

($ in millions) Amount Ratio Amount Ratio Ratio Total risk-based capital $ 14,460 20.6 % $ 12,784 17.8 % 10.0% Tier 1 risk-based capital $ 13,526 19.2 % $ 11,821 16.5 % 8.0% Tier 1 leverage $ 13,526 16.0 % $ 11,821 13.6 % 5.0% Common equity Tier 1 capital $ 13,526 19.2 % $ 11,821 16.5 % 6.5%

Failure to meet minimum capital requirements can result in the initiation of certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could limit our business activities and have a material adverse effect on our business, results of operations and financial condition. See “Regulation—Risk Factors Relating to Regulation—Failure by Synchrony and the Bank to meet applicable capital adequacy and liquidity requirements could have a material adverse effect on us” in our 2020 Form 10-K.

We do not have any material off-balance sheet arrangements, including guarantees of third-party obligations. Guarantees are contracts or indemnification agreements that contingently require us to make a guaranteed payment or perform an obligation to a third-party based on certain trigger events. At June 30, 2021, we had not recorded any contingent liabilities in our Condensed Consolidated Statement of Financial Position related to any guarantees.

We extend credit, primarily arising from agreements with customers for unused lines of credit on our credit cards, in the ordinary course of business. Each unused credit card line is unconditionally cancellable by us. See Note 4 - Loan Receivables and Allowance for Credit Losses to our condensed consolidated financial statements for more information on our unfunded lending commitments.

Critical Accounting Estimates ______

In preparing our condensed consolidated financial statements, we have identified certain accounting estimates and assumptions that we consider to be the most critical to an understanding of our financial statements because they involve significant judgments and uncertainties. The critical accounting estimates we have identified relate to allowance for credit losses and fair value measurements. These estimates reflect our best judgment about current, and for some estimates future, economic and market conditions and their effects based on information available as of the date of these financial statements. If these conditions change from those expected, it is reasonably possible that these judgments and estimates could change, which may result in incremental losses on loan receivables, or material changes to our Condensed Consolidated Statement of Financial Position, among other effects. See “Management's Discussion and Analysis—Critical Accounting Estimates” in our 2020 Form 10-K, for a detailed discussion of these critical accounting estimates.

Regulation and Supervision ______

Our business, including our relationships with our customers, is subject to regulation, supervision and examination under U.S. federal, state and foreign laws and regulations. These laws and regulations cover all aspects of our business, including lending and collection practices, treatment of our customers, safeguarding deposits, customer privacy and information security, capital structure, liquidity, dividends and other capital distributions, transactions with affiliates, and conduct and qualifications of personnel. Such laws and regulations directly and indirectly affect key drivers of our profitability, including, for example, capital and liquidity, product offerings, risk management, and costs of compliance.

As a savings and loan holding company and a financial holding company, Synchrony is subject to regulation, supervision and examination by the Federal Reserve Board. As a large provider of consumer financial services, we are also subject to regulation, supervision and examination by the CFPB.

The Bank is a federally chartered savings association. As such, the Bank is subject to regulation, supervision and examination by the OCC, which is its primary regulator, and by the CFPB. In addition, the Bank, as an insured depository institution, is supervised by the FDIC.

See “Regulation” in our 2020 Form 10-K for additional information on regulations that are currently applicable to us. See also “—Capital” above, for discussion of the impact of regulations and supervision on our capital and liquidity, including our ability to pay dividends and repurchase stock.

Synchrony Financial and subsidiaries Condensed Consolidated Statements of Earnings (Unaudited) ______

($ in millions, except per share data) 2021 2020 2021 2020 Interest income: Interest and fees on loans (Note 4) $ 3,567 $ 3,808 $ 7,299 $ 8,148 Interest on cash and debt securities 11 22 21 89

Total interest income 3,578 3,830 7,320 8,237 Interest expense: Interest on deposits 146 293 316 649 Interest on borrowings of consolidated securitization entities 44 59 95 132 Interest on senior unsecured notes 76 82 158 170

Total interest expense 266 434 569 951 Net interest income 3,312 3,396 6,751 7,286 Retailer share arrangements (1,006) (773) (1,995) (1,699) Provision for credit losses (Note 4) (194) 1,673 140 3,350 Net interest income, after retailer share arrangements and provision for credit losses 2,500 950 4,616 2,237 Other income: Interchange revenue 223 134 394 295 Debt cancellation fees 66 69 135 138 Loyalty programs (247) (134) (426) (292) Other 47 26 117 51

Total other income 89 95 220 192 Other expense: Employee costs 359 327 723 651 Professional fees 189 189 379 386 Marketing and business development 114 91 209 202 Information processing 137 116 268 239 Other 149 263 301 510

Total other expense 948 986 1,880 1,988 Earnings before provision for income taxes 1,641 59 2,956 441 Provision for income taxes (Note 12) 399 11 689 107

Net earnings $ 1,242 $ 48 $ 2,267 $ 334

Net earnings available to common stockholders $ 1,232 $ 37 $ 2,246 $ 312

Earnings per share Basic $ 2.13 $ 0.06 $ 3.87 $ 0.52 Diluted $ 2.12 $ 0.06 $ 3.84 $ 0.52

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Synchrony Financial and subsidiaries Condensed Consolidated Statements of Comprehensive Income (Unaudited) ______

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020

Net earnings $ 1,242 $ 48 $ 2,267 $ 334

Other comprehensive income (loss) Debt securities (2) 12 (8) 29 Currency translation adjustments 2 1 4 (7) Employee benefit plans — (1) (1) (1)

Other comprehensive income (loss) — 12 (5) 21

Comprehensive income $ 1,242 $ 60 $ 2,262 $ 355

Amounts presented net of taxes.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document ($ in millions) At June 30, 2021 At December 31, 2020 Assets Cash and equivalents $ 11,117 $ 11,524 Debt securities (Note 3) 5,728 7,469 Loan receivables: (Notes 4 and 5) Unsecuritized loans held for investment 55,994 56,472

Restricted loans of consolidated securitization entities 22,380 25,395

Total loan receivables 78,374 81,867

Less: Allowance for credit losses (9,023) (10,265)

Loan receivables, net 69,351 71,602 Loan receivables held for sale (Note 4) — 5 Goodwill 1,105 1,078 Intangible assets, net (Note 6) 1,098 1,125

Other assets 3,618 3,145

Total assets $ 92,017 $ 95,948

Liabilities and Equity Deposits: (Note 7) Interest-bearing deposit accounts $ 59,500 $ 62,469

Non-interest-bearing deposit accounts 341 313

Total deposits 59,841 62,782 Borrowings: (Notes 5 and 8) Borrowings of consolidated securitization entities 6,987 7,810

Senior unsecured notes 6,470 7,965

Total borrowings 13,457 15,775

Accrued expenses and other liabilities 4,522 4,690

Total liabilities $ 77,820 $ 83,247

Equity: Preferred stock, par share value $0.001 per share; 750,000 shares authorized; 750,000 shares issued and outstanding at both June 30, 2021 and December 31, 2020 and aggregate liquidation preference of $750 at both June 30, 2021 and December 31, 2020 $ 734 $ 734 Common Stock, par share value $0.001 per share; 4,000,000,000 shares authorized; 833,984,684 shares issued at both June 30, 2021 and December 31, 2020; 573,416,152 and 584,009,550 shares outstanding at June 30, 2021 and December 31, 2020, respectively 1 1 Additional paid-in capital 9,620 9,570 Retained earnings 12,560 10,621 Accumulated other comprehensive income (loss): Debt securities 17 25 Currency translation adjustments (18) (22) Employee benefit plans (55) (54) Treasury stock, at cost; 260,568,532 and 249,975,134 shares at June 30, 2021 Copyright © 2021 www.secdatabase.com. All Rights Reserved. and December 31, 2020, respectively Please Consider the Environment Before Printing This Document (8,662) (8,174)

Total equity 14,197 12,701

Total liabilities and equity $ 92,017 $ 95,948 See accompanying notes to condensed consolidated financial statements.

Accumulated Additional Other ($ in millions, Shares Shares Paid-in Retained Comprehensive Treasury Total shares in thousands) Issued Amount Issued Amount Capital Earnings Income (Loss) Stock Equity Balance at January 1, 2020 750 $ 734 833,985 $ 1 $ 9,537 $ 12,117 $ (58) $ (7,243) $ 15,088 Cumulative effect of change in accounting principle — — — — — (2,276) — — (2,276) Adjusted balance, beginning of period 750 734 833,985 1 9,537 9,841 (58) (7,243) 12,812 Net earnings — — — — — 286 — — 286 Other comprehensive income — — — — — — 9 — 9 Purchases of treasury stock — — — — — — — (985) (985) Stock-based compensation — — — — (14) (21) — 29 (6) Dividends - preferred stock ($14.22 per share) — — — — — (11) — — (11) Dividends - common stock ($0.22 per share) — — — — — (135) — — (135) Balance at March 31, 2020 750 $ 734 833,985 $ 1 $ 9,523 $ 9,960 $ (49) $ (8,199) $ 11,970 Net earnings — — — — — 48 — — 48 Other comprehensive income — — — — — — 12 — 12 Purchases of treasury stock — — — — — — — — — Stock-based compensation — — — — 9 (17) — 16 8 Dividends - preferred stock ($14.06 per share) — — — — — (11) — — (11) Dividends - common stock ($0.22 per share) — — — — — (128) — — (128) Balance at June 30, 2020 750 $ 734 833,985 $ 1 $ 9,532 $ 9,852 $ (37) $ (8,183) $ 11,899

Accumulated Additional Other ($ in millions, Shares Shares Paid-in Retained Comprehensive Treasury Total shares in thousands) Issued Amount Issued Amount Capital Earnings Income (Loss) Stock Equity Balance at January 1, 2021 750 $ 734 833,985 $ 1 $ 9,570 $ 10,621 $ (51) $ (8,174) $ 12,701 Net earnings — — — — — 1,025 — — 1,025 Other comprehensive income — — — — — — (5) — (5) Purchases of treasury stock — — — — — — — (200) (200) Stock-based compensation — — — — 22 (37) — 72 57 Dividends - preferred stock ($14.06 per share) — — — — — (11) — — (11) Dividends - common stock ($0.22 per share) — — — — — (128) — — (128) Balance at March 31, 2021 750 $ 734 833,985 $ 1 $ 9,592 $ 11,470 $ (56) $ (8,302) $ 13,439 Net earnings — — — — — 1,242 — — 1,242 Other comprehensive income — — — — — — — — — Purchases of treasury stock — — — — — — — (393) (393) Stock-based compensation — — — — 28 (14) — 33 47 Dividends - preferred stock ($14.06 per share) — — — — — (10) — — (10) Dividends - common stock ($0.22 per share) — — — — — (128) — — (128) Balance at June 30, 2021 750 $ 734 833,985 $ 1 $ 9,620 $ 12,560 $ (56) $ (8,662) $ 14,197

($ in millions) 2021 2020 Cash flows - operating activities Net earnings $ 2,267 $ 334 Adjustments to reconcile net earnings to cash provided from operating activities Provision for credit losses 140 3,350 Deferred income taxes 184 (328) Depreciation and amortization 192 193 (Increase) decrease in interest and fees receivable 596 348 (Increase) decrease in other assets (150) (34) Increase (decrease) in accrued expenses and other liabilities (214) (312) All other operating activities 265 367

Cash provided from (used for) operating activities 3,280 3,918

Cash flows - investing activities Maturity and sales of debt securities 3,836 4,227 Purchases of debt securities (2,140) (4,891) Proceeds from sale of loan receivables 23 709 Net (increase) decrease in loan receivables, including held for sale 1,374 6,071 All other investing activities (309) (184)

Cash provided from (used for) investing activities 2,784 5,932

Cash flows - financing activities Borrowings of consolidated securitization entities Proceeds from issuance of securitized debt 1,050 500 Maturities and repayment of securitized debt (1,875) (2,806) Senior unsecured notes Maturities and repayment of senior unsecured notes (1,500) (1,500) Dividends paid on preferred stock (21) (22) Net increase (decrease) in deposits (2,957) (997) Purchases of treasury stock (593) (985) Dividends paid on common stock (256) (263) All other financing activities 25 (10)

Cash provided from (used for) financing activities (6,127) (6,083)

Increase (decrease) in cash and equivalents, including restricted amounts (63) 3,767 Cash and equivalents, including restricted amounts, at beginning of period 11,605 12,647 Cash and equivalents at end of period: Cash and equivalents 11,117 16,344 Restricted cash and equivalents included in other assets 425 70

Total cash and equivalents, including restricted amounts, at end of period $ 11,542 $ 16,414

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Synchrony Financial and subsidiaries Notes to Condensed Consolidated Financial Statements (Unaudited) ______

NOTE 1. BUSINESS DESCRIPTION

Synchrony Financial (the “Company”) provides a range of credit products through financing programs it has established with a diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers. We primarily offer private label, Dual Card and general purpose co-branded credit cards, promotional financing and installment lending, and savings products insured by the Federal Deposit Insurance Corporation ("FDIC") through Synchrony Bank (the “Bank”).

References to the “Company”, “we”, “us” and “our” are to Synchrony Financial and its consolidated subsidiaries unless the context otherwise requires.

NOTE 2. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

The accompanying condensed consolidated financial statements were prepared in conformity with U.S. generally accepted accounting principles (“GAAP”).

Preparing financial statements in conformity with U.S. GAAP requires us to make estimates based on assumptions about current, and for some estimates, future, economic and market conditions (for example, unemployment, housing, interest rates and market liquidity) which affect reported amounts and related disclosures in our condensed consolidated financial statements. Although our current estimates contemplate current conditions and how we expect them to change in the future, as appropriate, it is reasonably possible that actual conditions could be different than anticipated in those estimates, which could materially affect our results of operations and financial position. Among other effects, such changes could result in incremental losses on loan receivables, future impairments of debt securities, goodwill and intangible assets, increases in reserves for contingencies, establishment of valuation allowances on deferred tax assets and increases in our tax liabilities.

We primarily conduct our operations within the United States and Canada. Substantially all of our revenues are from U.S. customers. The operating activities conducted by our non-U.S. affiliates use the local currency as their functional currency. The effects of translating the financial statements of these non-U.S. affiliates to U.S. dollars are included in equity. Asset and liability accounts are translated at period-end exchange rates, while revenues and expenses are translated at average rates for the respective periods.

Consolidated Basis of Presentation

The Company’s financial statements have been prepared on a consolidated basis. Under this basis of presentation, our financial statements consolidate all of our subsidiaries – i.e., entities in which we have a controlling financial interest, most often because we hold a majority voting interest.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document economic performance (“power”) combined with a variable interest that gives us the right to receive potentially significant benefits or the obligation to absorb potentially significant losses (“significant economics”), we have a controlling financial interest in that VIE. Rights held by others to remove the party with power over the VIE are not considered unless one party can exercise those rights unilaterally. We consolidate certain securitization entities under the VIE model because we have both power and significant economics. See Note 5. Variable Interest Entities.

The condensed consolidated financial statements and notes thereto are unaudited. These statements include all adjustments (consisting of normal recurring accruals) that we considered necessary to present a fair statement of our results of operations, financial position and cash flows. The results reported in these condensed consolidated financial statements should not be considered as necessarily indicative of results that may be expected for the entire year. These condensed consolidated financial statements should be read in conjunction with our 2020 annual consolidated financial statements and the related notes in our Annual Report on Form 10-K for the year ended December 31, 2020 (our "2020 Form 10-K").

See Note 2. Basis of Presentation and Summary of Significant Accounting Policies to our 2020 annual consolidated financial statements in our 2020 Form 10-K, for additional information on our other significant accounting policies.

NOTE 3. DEBT SECURITIES

All of our debt securities are classified as available-for-sale and are held to meet our liquidity objectives or to comply with the Community Reinvestment Act (“CRA”). Our debt securities consist of the following:

June 30, 2021 December 31, 2020

Gross Gross Gross Gross

Amortized unrealized unrealized Estimated Amortized unrealized unrealized Estimated

($ in millions) cost gains losses fair value cost gains losses fair value U.S. government and federal agency $ 2,531 $ 1 $ (1) $ 2,531 $ 3,926 $ 1 $ — $ 3,927 State and municipal 37 — (2) 35 40 — (1) 39 Residential mortgage- backed(a) 696 20 (2) 714 817 25 — 842 Asset-backed(b) 2,433 6 — 2,439 2,652 9 — 2,661 Other 8 1 — 9 — — — —

Total $ 5,705 $ 28 $ (5) $ 5,728 $ 7,435 $ 35 $ (1) $ 7,469

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document The following table presents the estimated fair values and gross unrealized losses of our available-for-sale debt securities:

In loss position for

Less than 12 months 12 months or more

Gross Gross Estimated unrealized Estimated unrealized ($ in millions) fair value losses fair value losses At June 30, 2021 U.S. government and federal agency $ 360 $ (1) $ — $ — State and municipal 4 — 20 (2) Residential mortgage-backed 126 (2) — — Asset-backed 499 — — — Other — — — —

Total $ 989 $ (3) $ 20 $ (2)

At December 31, 2020 U.S. government and federal agency $ — $ — $ — $ — State and municipal 3 — 21 (1) Residential mortgage-backed 6 — — — Asset-backed 242 — — —

Total $ 251 $ — $ 21 $ (1)

We regularly review debt securities for impairment resulting from credit loss using both qualitative and quantitative criteria, as necessary based on the composition of the portfolio at period end. Based on our assessment, no material impairments for credit losses were recognized during the period.

We presently do not intend to sell our debt securities that are in an unrealized loss position and believe that it is not more likely than not that we will be required to sell these securities before recovery of our amortized cost.

Contractual Maturities of Investments in Available-for-Sale Debt Securities Amortized Estimated Weighted At June 30, 2021 ($ in millions) cost fair value Average yield (a) Due Within one year $ 3,229 $ 3,232 0.3 % After one year through five years $ 1,739 $ 1,742 0.3 % After five years through ten years $ 244 $ 253 2.1 % After ten years $ 493 $ 501 1.7 %

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document (a) Weighted average yield is calculated based on the amortized cost of each security. In calculating yield, no adjustment has been made with respect to any tax-exempt obligations.

We expect actual maturities to differ from contractual maturities because borrowers have the right to prepay certain obligations.

There were no material realized gains or losses recognized for the six months ended June 30, 2021 and 2020.

Although we generally do not have the intent to sell any specific securities held at June 30, 2021, in the ordinary course of managing our debt securities portfolio, we may sell securities prior to their maturities for a variety of reasons, including diversification, credit quality, yield, liquidity requirements and funding obligations.

($ in millions) June 30, 2021 December 31, 2020 Credit cards $ 74,429 $ 78,455 Consumer installment loans 2,507 2,125 Commercial credit products 1,379 1,250 Other 59 37

Total loan receivables, before allowance for credit losses(a)(b) $ 78,374 $ 81,867

______

(a) Total loan receivables include $22.4 billion and $25.4 billion of restricted loans of consolidated securitization entities at June 30, 2021 and December 31, 2020, respectively. See Note 5. Variable Interest Entities for further information on these restricted loans. (b) At June 30, 2021 and December 31, 2020, loan receivables included deferred costs, net of deferred income, of $168 million and $153 million, respectively.

Allowance for Credit Losses

Provision Balance at Balance at charged to Gross charge- June 30, ($ in millions) April 1, 2021 operations offs Recoveries 2021 Credit cards $ 9,735 $ (163) $ (881) $ 213 $ 8,904 Consumer installment loans 100 (26) (12) 5 67 Commercial credit products 64 (5) (10) 1 50 Other 2 — — — 2

Total $ 9,901 $ (194) $ (903) $ 219 $ 9,023

Provision Balance at Balance at charged to Gross charge- June 30, ($ in millions) April 1, 2020 operations offs Recoveries 2020 Credit cards $ 9,029 $ 1,633 $ (1,265) $ 240 $ 9,637 Consumer installment loans 83 28 (11) 3 103 Commercial credit products 62 12 (15) 2 61 Other 1 — — — 1

Total $ 9,175 $ 1,673 $ (1,291) $ 245 $ 9,802

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Balance at Provision Balance at January 1, charged to Gross charge- June 30, ($ in millions) 2021 operations offs Recoveries Other 2021 Credit cards $ 10,076 $ 178 $ (1,782) $ 432 $ — $ 8,904 Consumer installment loans 127 (44) (27) 10 1 67 Commercial credit products 61 5 (19) 3 — 50 Other 1 1 — — — 2

Total $ 10,265 $ 140 $ (1,828) $ 445 $ 1 $ 9,023

Balance at Impact of Post-Adoption Provision Balance at January 1, ASU 2016-13 Balance at charged to Gross charge- June 30, ($ in millions) 2020 Adoption January 1, 2020 operations offs Recoveries 2020 Credit cards $ 5,506 $ 2,989 $ 8,495 $ 3,268 $ (2,660) $ 534 $ 9,637 Consumer installment loans 46 26 72 52 (27) 6 103 Commercial credit products 49 6 55 30 (29) 5 61 Other 1 — 1 — — — 1

Total $ 5,602 $ 3,021 $ 8,623 $ 3,350 $ (2,716) $ 545 $ 9,802

Our allowance for credit losses at June 30, 2021 and December 31, 2020 reflects our estimate of expected credit losses for the life of the loan receivables on our consolidated statement of financial position.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document The reasonable and supportable forecast period used in our estimate of credit losses at June 30, 2021 was 12 months, consistent with the forecast period utilized since adoption of CECL. Beyond the reasonable and supportable forecast period, we revert to historical mean information at the loan receivables segment level over a 6-month period, gradually increasing the weight of historical losses by an equal amount each month during the reversion period, and utilize historical loss information thereafter for the remaining life of the portfolio. The reversion period and methodology remain unchanged since the adoption of CECL.

Losses on loan receivables are estimated and recognized upon origination of the loan, based on expected credit losses for the life of the loan balance at June 30, 2021. Expected credit loss estimates are developed using both quantitative models and qualitative adjustments, and incorporates a macroeconomic forecast, as described within the 2020 Form 10-K. The current and forecasted economic conditions at the balance sheet date including the impact of the COVID-19 pandemic influenced our current estimate of expected credit losses. These conditions have improved as compared to December 31, 2020. We also continue to experience improvements in customer payment behavior, which include the effects of recent governmental stimulus actions, that has contributed to a reduction in loan receivables balances and delinquent accounts. Accordingly, our allowance for credit losses decreased by $1.2 billion to $9.0 billion during the six months ended June 30, 2021. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies to our 2020 annual consolidated financial statements in our 2020 Form 10-K, for additional information on our significant accounting policies related to our allowance for credit losses.

Delinquent and Non-accrual Loans

90 or more days 30-89 days 90 or more days delinquent and Total non- At June 30, 2021 ($ in millions) delinquent delinquent Total past due accruing accruing Credit cards $ 834 $ 773 $ 1,607 $ 773 $ — Consumer installment loans 21 2 23 — 2 Commercial credit products 14 9 23 9 —

Total delinquent loans $ 869 $ 784 $ 1,653 $ 782 $ 2

Percentage of total loan receivables 1.1 % 1.0 % 2.1 % 1.0 % — %

90 or more days 30-89 days 90 or more days delinquent and Total non- At December 31, 2020 ($ in millions) delinquent delinquent Total past due accruing accruing Credit cards $ 1,325 $ 1,128 $ 2,453 $ 1,128 $ — Consumer installment loans 26 5 31 — 5 Commercial credit products 20 10 30 10 —

Total delinquent loans $ 1,371 $ 1,143 $ 2,514 $ 1,138 $ 5

Percentage of total loan receivables 1.7 % 1.4 % 3.1 % 1.4 % — %

Troubled Debt Restructurings

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document terms of the original contract. Our TDR loans do not include loans that are classified as loan receivables held for sale or short-term modifications made on a good faith basis in response to COVID-19.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document We have both internal and external loan modification programs. We use long-term modification programs for borrowers experiencing financial difficulty as a loss mitigation strategy to improve long-term collectability of the loans that are classified as TDRs. The long-term program involves changing the structure of the loan to a fixed payment loan with a maturity no longer than 60 months and reducing the interest rate on the loan. The long-term program does not normally provide for the forgiveness of unpaid principal but may allow for the reversal of certain unpaid interest or fee assessments. We also make loan modifications for customers who request financial assistance through external sources, such as consumer credit counseling agency programs. These loans typically receive a reduced interest rate but continue to be subject to the original minimum payment terms and do not normally include waiver of unpaid principal, interest or fees. The following table provides information on our TDR loan modifications during the periods presented:

Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Credit cards $ 154 $ 127 $ 415 $ 352 Consumer installment loans — — — — Commercial credit products — — 1 1

Total $ 154 $ 127 $ 416 $ 353

Our allowance for credit losses on TDRs is generally measured based on the difference between the recorded loan receivable and the present value of the expected future cash flows, discounted at the original effective interest rate of the loan. Interest income from loans accounted for as TDRs is accounted for in the same manner as other accruing loans.

The following table provides information about loans classified as TDRs and specific reserves. We do not evaluate credit card loans on an individual basis but instead estimate an allowance for credit losses on a collective basis.

Unpaid Total recorded Related Net recorded principal At June 30, 2021 ($ in millions) investment allowance investment balance Credit cards $ 1,230 $ (556) $ 674 $ 1,082 Consumer installment loans — — — — Commercial credit products 4 (2) 2 4

Total $ 1,234 $ (558) $ 676 $ 1,086

Unpaid Total recorded Related Net recorded principal At December 31, 2020 ($ in millions) investment allowance investment balance Credit cards $ 1,238 $ (561) $ 677 $ 1,084 Consumer installment loans — — — — Commercial credit products 4 (2) 2 4

Total $ 1,242 $ (563) $ 679 $ 1,088

As part of our loan modifications for borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following table presents the types and financial effects of loans modified and accounted for as TDRs during the periods presented:

Three months ended June 30, 2021 2020 Interest Interest Interest Interest income income that income income that recognized would have recognized would have during period been recorded Average during period been recorded Average when loans with original recorded when loans with original recorded ($ in millions) were impaired terms investment were impaired terms investment Credit cards $ 8 $ 77 $ 1,270 $ 9 $ 67 $ 1,133 Consumer installment loans — — — — — — Commercial credit products — — 4 — — 3

Total $ 8 $ 77 $ 1,274 $ 9 $ 67 $ 1,136

Six months ended June 30, 2021 2020 Interest Interest Interest Interest income income that income income that recognized would have recognized would have during period been recorded Average during period been recorded Average when loans with original recorded when loans with original recorded ($ in millions) were impaired terms investment were impaired terms investment Credit cards $ 19 $ 156 $ 1,259 $ 21 $ 139 $ 1,137 Consumer installment loans — — — — — — Commercial credit products — — 4 — — 3

Total $ 19 $ 156 $ 1,263 $ 21 $ 139 $ 1,140

Payment Defaults

The following table presents the type, number and amount of loans accounted for as TDRs that enrolled in a modification plan within the previous 12 months from the applicable balance sheet date and experienced a payment default and charged-off during the periods presented.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Three months ended June 30, 2021 2020 Accounts Loans Accounts Loans ($ in millions) defaulted defaulted defaulted defaulted Credit cards 21,440 $ 60 15,689 $ 40 Consumer installment loans — — — — Commercial credit products 44 — 54 —

Total 21,484 $ 60 15,743 $ 40

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Six months ended June 30, 2021 2020 Accounts Loans Accounts Loans ($ in millions) defaulted defaulted defaulted defaulted Credit cards 35,366 $ 99 31,914 $ 80 Consumer installment loans — — — — Commercial credit products 76 — 76 —

Total 35,442 $ 99 31,990 $ 80

Credit Quality Indicators

Our loan receivables portfolio includes both secured and unsecured loans. Secured loan receivables are largely comprised of consumer installment loans secured by equipment. Unsecured loan receivables are largely comprised of our open-ended consumer and commercial revolving credit card loans. As part of our credit risk management activities, on an ongoing basis, we assess overall credit quality by reviewing information related to the performance of a customer’s account with us, including delinquency information, as well as information from credit bureaus relating to the customer’s broader credit performance. We utilize VantageScore credit scores to assist in our assessment of credit quality. VantageScore credit scores are obtained at origination of the account and are refreshed, at a minimum quarterly, but could be as often as weekly, to assist in predicting customer behavior. We categorize these credit scores into the following three credit score categories: (i) 651 or higher, which are considered the strongest credits; (ii) 591 to 650, considered moderate credit risk; and (iii) 590 or less, which are considered weaker credits. There are certain customer accounts for which a VantageScore score is not available where we use alternative sources to assess their credit and predict behavior. The following table provides the most recent VantageScore scores available for our customers at June 30, 2021 and December 31, 2020, respectively, as a percentage of each class of loan receivable. For comparability purposes and to provide the best illustration of how the credit risk inherent in our loan portfolios has changed over time, the credit quality information at June 30, 2020 has also been presented to show applicable VantageScore score categories. The table below excludes 0.4%, 0.3% and 0.3% of our total loan receivables balance at each of June 30, 2021, December 31, 2020 and June 30, 2020, respectively, which represents those customer accounts for which a VantageScore score is not available.

June 30, 2021 December 31, 2020 June 30, 2020

651 or 591 to 590 or 651 or 591 to 590 or 651 or 591 to 590 or higher 650 less higher 650 less higher 650 less

Credit cards 80 % 16 % 4 % 77 % 17 % 6 % 73 % 20 % 7 % Consumer installment loans 81 % 16 % 3 % 78 % 18 % 4 % 77 % 18 % 5 % Commercial credit products 93 % 4 % 3 % 92 % 5 % 3 % 91 % 5 % 4 %

Unfunded Lending Commitments

We manage the potential risk in credit commitments by limiting the total amount of credit, both by individual customer and in total, by monitoring the size and maturity of our portfolios and by applying the same credit standards for all of our credit products. Unused credit card lines available to our customers totaled approximately $418 billion and $413 billion at June 30, 2021 and December 31, 2020, respectively. While these amounts represented the total available unused credit card lines, we have not experienced and do not anticipate that all of our customers will access their entire available line at any given point in time.

The following table provides additional information about our interest and fees on loans, including merchant discounts, from our loan receivables, including held for sale: Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Credit cards(a) $ 3,484 $ 3,740 $ 7,141 $ 8,012 Consumer installment loans 59 37 112 72 Commercial credit products 23 30 44 63 Other 1 1 2 1

Total $ 3,567 $ 3,808 $ 7,299 $ 8,148

______

(a) Interest income on credit cards that was reversed related to accrued interest receivables written off was $296 million and $418 million for the three months ended June 30, 2021 and 2020, respectively, and $601 million and $895 million for the six months ended June 30, 2021 and 2020, respectively.

NOTE 5. VARIABLE INTEREST ENTITIES

We use VIEs to securitize loan receivables and arrange asset-backed financing in the ordinary course of business. Investors in these entities only have recourse to the assets owned by the entity and not to our general credit. We do not have implicit support arrangements with any VIE and we did not provide non-contractual support for previously transferred loan receivables to any VIE in the three and six months ended June 30, 2021 and 2020. Our VIEs are able to accept new loan receivables and arrange new asset-backed financings, consistent with the requirements and limitations on such activities placed on the VIE by existing investors. Once an account has been designated to a VIE, the contractual arrangements we have require all existing and future loan receivables originated under such account to be transferred to the VIE. The amount of loan receivables held by our VIEs in excess of the minimum amount required under the asset- backed financing arrangements with investors may be removed by us under removal of accounts provisions. All loan receivables held by a VIE are subject to claims of third-party investors.

In evaluating whether we have the power to direct the activities of a VIE that most significantly impact its economic performance, we consider the purpose for which the VIE was created, the importance of each of the activities in which it is engaged and our decision-making role, if any, in those activities that significantly determine the entity’s economic performance as compared to other economic interest holders. This evaluation requires consideration of all facts and circumstances relevant to decision-making that affects the entity’s future performance and the exercise of professional judgment in deciding which decision-making rights are most important.

In determining whether we have the right to receive benefits or the obligation to absorb losses that could potentially be significant to a VIE, we evaluate all of our economic interests in the entity, regardless of form (debt, equity, management and servicing fees, and other contractual arrangements). This evaluation considers all relevant factors of the entity’s design, including: the entity’s capital structure, contractual rights to earnings or losses, subordination of our interests relative to those of other investors, as well as any other contractual arrangements that might exist that could have the potential to be economically significant. The evaluation of each of these factors in reaching a conclusion about the potential significance of our economic interests is a matter that requires the exercise of professional judgment.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document We consolidate VIEs where we have the power to direct the activities that significantly affect the VIEs' economic performance, typically because of our role as either servicer or administrator for the VIEs. The power to direct exists because of our role in the design and conduct of the servicing of the VIEs’ assets as well as directing certain affairs of the VIEs, including determining whether and on what terms debt of the VIEs will be issued.

The loan receivables in these entities have risks and characteristics similar to our other financing receivables and were underwritten to the same standard. Accordingly, the performance of these assets has been similar to our other comparable loan receivables, and the blended performance of the pools of receivables in these entities reflects the eligibility criteria that we apply to determine which receivables are selected for transfer. Contractually, the cash flows from these financing receivables must first be used to pay third-party debt holders, as well as other expenses of the entity. Excess cash flows, if any, are available to us. The creditors of these entities have no claim on our other assets.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document The table below summarizes the assets and liabilities of our consolidated securitization VIEs described above:

($ in millions) June 30, 2021 December 31, 2020 Assets Loan receivables, net(a) $ 20,169 $ 22,683 Other assets(b) 374 52

Total $ 20,543 $ 22,735

Liabilities Borrowings $ 6,987 $ 7,810 Other liabilities 17 23

Total $ 7,004 $ 7,833

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(a) Includes $2.2 billion and $2.7 billion of related allowance for credit losses resulting in gross restricted loans of $22.4 billion and $25.4 billion at June 30, 2021 and December 31, 2020, respectively. (b) Includes $371 million and $48 million of segregated funds held by the VIEs at June 30, 2021 and December 31, 2020, respectively, which are classified as restricted cash and equivalents and included as a component of other assets in our Condensed Consolidated Statements of Financial Position.

The balances presented above are net of intercompany balances and transactions that are eliminated in our condensed consolidated financial statements.

We provide servicing for all of our consolidated VIEs. Collections are required to be placed into segregated accounts owned by each VIE in amounts that meet contractually specified minimum levels. These segregated funds are invested in cash and cash equivalents and are restricted as to their use, principally to pay maturing principal and interest on debt and the related servicing fees. Collections above these minimum levels are remitted to us on a daily basis.

Income (principally, interest and fees on loans) earned by our consolidated VIEs was $0.9 billion and $1.2 billion for the three months ended June 30, 2021 and 2020, respectively. Related expenses consisted primarily of provision for credit losses of $(23) million and $480 million for the three months ended June 30, 2021 and 2020, respectively, and interest expense of $44 million and $59 million for the three months ended June 30, 2021 and 2020, respectively. These amounts do not include intercompany transactions, principally fees and interest, which are eliminated in our condensed consolidated financial statements.

Income (principally, interest and fees on loans) earned by our consolidated VIEs was $2.0 billion and $2.5 billion for the six months ended June 30, 2021 and 2020, respectively. Related expenses consisted primarily of provision for credit losses of $(80) million and $1.0 billion for the six months ended June 30, 2021 and 2020, respectively, and interest expense of $95 million and $132 million for the six months ended June 30, 2021 and 2020, respectively.

NOTE 6. INTANGIBLE ASSETS

Gross Gross carrying Accumulated carrying Accumulated ($ in millions) amount amortization Net amount amortization Net Customer-related $ 1,791 $ (1,150) $ 641 $ 1,734 $ (1,081) $ 653 Capitalized software and other 1,120 (663) 457 1,043 (571) 472

Total $ 2,911 $ (1,813) $ 1,098 $ 2,777 $ (1,652) $ 1,125

During the six months ended June 30, 2021, we recorded additions to intangible assets subject to amortization of $142 million, primarily related to capitalized software expenditures, as well as customer-related intangible assets.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Customer-related intangible assets primarily relate to retail partner contract acquisitions and extensions, as well as purchased credit card relationships. During the six months ended June 30, 2021 and 2020, we recorded additions to customer-related intangible assets subject to amortization of $62 million and $18 million, respectively, primarily related to payments made to acquire and extend certain retail partner relationships. These additions had a weighted average amortizable life of 5 years and 7 years for the six months ended June 30, 2021 and 2020, respectively.

Amortization expense related to retail partner contracts was $32 million and $33 million for the three months ended June 30, 2021 and 2020, respectively, and $64 million and $65 million for the six months ended June 30, 2021 and 2020, respectively, and is included as a component of marketing and business development expense in our Condensed Consolidated Statements of Earnings. All other amortization expense was $51 million and $49 million for the three months ended June 30, 2021 and 2020, respectively, and $101 million and $99 million for the six months ended June 30, 2021 and 2020, respectively, and is included as a component of other expense in our Condensed Consolidated Statements of Earnings.

NOTE 7. DEPOSITS

June 30, 2021 December 31, 2020

($ in millions) Amount Average rate(a) Amount Average rate(a) Interest-bearing deposits $ 59,500 1.0 % $ 62,469 1.7 % Non-interest-bearing deposits 341 — 313 —

Total deposits $ 59,841 $ 62,782

______

(a) Based on interest expense for the six months ended June 30, 2021 and the year ended December 31, 2020 and average deposits balances.

At June 30, 2021 and December 31, 2020, interest-bearing deposits included $5.2 billion and $6.5 billion, respectively, of certificates of deposit that exceeded applicable FDIC insurance limits, which are generally $250,000 per depositor.

At June 30, 2021, our interest-bearing time deposits maturing for the remainder of 2021 and over the next four years and thereafter were as follows:

($ in millions) 2021 2022 2023 2024 2025 Thereafter Deposits $ 8,131 $ 12,185 $ 2,248 $ 2,377 $ 662 $ 302

The above maturity table excludes $28.4 billion of demand deposits with no defined maturity, of which $26.9 billion are savings accounts. In addition, at June 30, 2021, we had $5.2 billion of broker network deposit sweeps procured through a program arranger who channels brokerage account deposits to us that are also excluded from the above maturity table. Unless extended, the contracts associated with these broker network deposit sweeps will terminate between 2023 and 2027.

December 31, June 30, 2021 2020

Weighted average Outstanding Outstanding ($ in millions) Maturity date Interest Rate interest rate Amount(a) Amount(a)

Borrowings of consolidated securitization entities:

Fixed securitized borrowings 2021 - 2023 2.34% - 3.87% 2.96 % $ 4,187 $ 5,510

Floating securitized borrowings 2021 - 2023 0.71% - 0.98% 0.80 % 2,800 2,300

Total borrowings of consolidated securitization entities 2.10 % 6,987 7,810

Senior unsecured notes:

Synchrony Financial senior unsecured notes:

Fixed senior unsecured notes 2022 - 2029 2.80% - 5.15% 4.13 % 5,722 6,468

Synchrony Bank senior unsecured notes:

Fixed senior unsecured notes 2022 3.00% 3.00 % 748 1,497

Total senior unsecured notes 4.00 % 6,470 7,965

Total borrowings $ 13,457 $ 15,775

______(a) The amounts presented above for outstanding borrowings include unamortized debt premiums, discounts and issuance costs.

Debt Maturities

The following table summarizes the maturities of the principal amount of our borrowings of consolidated securitization entities and senior unsecured notes for the remainder of 2021 and over the next four years and thereafter:

($ in millions) 2021 2022 2023 2024 2025 Thereafter Borrowings $ 1,600 $ 4,733 $ 2,157 $ 1,850 $ 1,000 $ 2,150

Credit Facilities

As additional sources of liquidity, we have undrawn committed capacity under certain credit facilities, primarily related to our securitization programs.

At June 30, 2021, we had an aggregate of $4.4 billion of undrawn committed capacity under our securitization financings, subject to customary borrowing conditions, from private lenders under our securitization programs, and an aggregate of $0.5 billion of undrawn committed capacity under our unsecured revolving credit facility with private lenders.

For a description of how we estimate fair value, see Note 2. Basis of Presentation and Summary of Significant Accounting Policies in our 2020 annual consolidated financial statements in our 2020 Form 10-K.

The following tables present our assets and liabilities measured at fair value on a recurring basis.

Recurring Fair Value Measurements At June 30, 2021 ($ in millions) Level 1 Level 2 Level 3 Total(a) Assets Debt securities U.S. government and federal agency $ — $ 2,531 $ — $ 2,531 State and municipal — — 35 35 Residential mortgage-backed — 714 — 714 Asset-backed — 2,439 — 2,439 Other — — 9 9 Other assets(b) 16 — 9 25

Total $ 16 $ 5,684 $ 53 $ 5,753

At December 31, 2020 ($ in millions) Assets Debt securities U.S. government and federal agency $ — $ 3,927 $ — $ 3,927 State and municipal — — 39 39 Residential mortgage-backed — 842 — 842 Asset-backed — 2,661 — 2,661 Other assets(b) 16 — 14 30

Total $ 16 $ 7,430 $ 53 $ 7,499

Liabilities Contingent consideration — — 11 11

Total $ — $ — $ 11 $ 11

______

(a) For the six months ended June 30, 2021 and 2020, there were no fair value measurements transferred between levels. (b) Other assets primarily relate to equity investments measured at fair value.

Level 3 Fair Value Measurements

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Accounting Policies and Note 9. Fair Value Measurements in our 2020 annual consolidated financial statements in our 2020 Form 10-K for a description of our process to evaluate third-party pricing servicers and a description of our contingent consideration arrangements, respectively. Our state and municipal debt securities are classified as available-for-sale with changes in fair value included in accumulated other comprehensive income.

The changes in our Level 3 assets and liabilities that are measured on a recurring basis for the three and six months ended June 30, 2021 and 2020 were not material.

At June 30, 2021 ($ in millions) value Total Level 1 Level 2 Level 3 Financial Assets Financial assets for which carrying values equal or approximate fair value: Cash and equivalents(a) $ 11,117 $ 11,117 $ 11,117 $ — $ — Other assets(a)(b) $ 425 $ 425 $ 425 $ — $ — Financial assets carried at other than fair value: Loan receivables, net(c) $ 69,351 $ 82,082 $ — $ — $ 82,082 Loan receivables held for sale(c) $ — $ — $ — $ — $ —

Financial Liabilities Financial liabilities carried at other than fair value: Deposits $ 59,841 $ 60,266 $ — $ 60,266 $ — Borrowings of consolidated securitization entities $ 6,987 $ 7,095 $ — $ 4,295 $ 2,800 Senior unsecured notes $ 6,470 $ 7,105 $ — $ 7,105 $ —

Carrying Corresponding fair value amount

At December 31, 2020 ($ in millions) value Total Level 1 Level 2 Level 3 Financial Assets Financial assets for which carrying values equal or approximate fair value: Cash and equivalents(a) $ 11,524 $ 11,524 $ 11,524 $ — $ — Other assets(a)(b) $ 81 $ 81 $ 81 $ — $ — Financial assets carried at other than fair value: Loan receivables, net(c) $ 71,602 $ 85,234 $ — $ — $ 85,234 Loan receivables held for sale(c) $ 5 $ 5 $ — $ — $ 5

Financial Liabilities Financial liabilities carried at other than fair value: Deposits $ 62,782 $ 63,382 $ — $ 63,382 $ — Borrowings of consolidated securitization entities $ 7,810 $ 7,977 $ — $ 5,680 $ 2,297 Senior unsecured notes $ 7,965 $ 8,704 $ — $ 8,704 $ —

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document (b) This balance relates to restricted cash and equivalents, which is included in other assets. (c) Under certain retail partner program agreements, the expected sales proceeds in the event of a sale of their credit card portfolio may be limited to the amounts owed by our customers, which may be less than the fair value indicated above.

As a savings and loan holding company and a financial holding company, we are subject to regulation, supervision and examination by the Federal Reserve Board and subject to the capital requirements as prescribed by Basel III capital rules and the requirements of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Bank is a federally chartered savings association. As such, the Bank is subject to regulation, supervision and examination by the Office of the Comptroller of the Currency of the U.S. Treasury (the “OCC”), which is its primary regulator, and by the Consumer Financial Protection Bureau (“CFPB”). In addition, the Bank, as an insured depository institution, is supervised by the FDIC.

Failure to meet minimum capital requirements can initiate certain mandatory and, possibly, additional discretionary actions by regulators that, if undertaken, could limit our business activities and have a material adverse effect on our consolidated financial statements. Under capital adequacy guidelines, we must meet specific capital guidelines that involve quantitative measures of our assets, liabilities and certain off-balance-sheet items as calculated under regulatory accounting practices. The capital amounts and classifications are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.

Quantitative measures established by regulation to ensure capital adequacy require us and the Bank to maintain minimum amounts and ratios (set forth in the tables below) of Total, Tier 1 and common equity Tier 1 capital (as defined in the regulations) to risk-weighted assets (as defined), and of Tier 1 capital to average assets (as defined).

For Synchrony Financial to be a well-capitalized savings and loan holding company, the Bank must be well-capitalized and Synchrony Financial must not be subject to any written agreement, order, capital directive, or prompt corrective action directive issued by the Federal Reserve Board to meet and maintain a specific capital level for any capital measure.

In March 2020 the joint federal bank regulatory agencies issued an interim final rule that allows banking organizations that implemented CECL in 2020 to mitigate the effects of the CECL accounting standard in their regulatory capital for two years. The Company has elected to adopt the option provided by the interim final rule, which will largely delay the effects of CECL on its regulatory capital through the end of 2021, after which the effects will be phased-in over a three-year period from January 1, 2022 through December 31, 2024, collectively the “CECL regulatory capital transition adjustment”. See Note 10. Regulatory and Capital Adequacy to our 2020 annual consolidated financial statements in our 2020 Form 10-K, for additional information.

At June 30, 2021 and December 31, 2020, Synchrony Financial met all applicable requirements to be deemed well- capitalized pursuant to Federal Reserve Board regulations. At June 30, 2021 and December 31, 2020, the Bank also met all applicable requirements to be deemed well-capitalized pursuant to OCC regulations and for purposes of the Federal Deposit Insurance Act. There are no conditions or events subsequent to June 30, 2021 that management believes have changed the Company's or the Bank’s capital category.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document The actual capital amounts, ratios and the applicable required minimums of the Company and the Bank are as follows:

Synchrony Financial

Minimum for capital At June 30, 2021 ($ in millions) Actual adequacy purposes Amount Ratio(a) Amount Ratio(b)

Total risk-based capital $ 15,710 20.1 % $ 6,262 8.0 % Tier 1 risk-based capital $ 14,671 18.7 % $ 4,697 6.0 % Tier 1 leverage $ 14,671 15.6 % $ 3,752 4.0 % Common equity Tier 1 Capital $ 13,937 17.8 % $ 3,523 4.5 %

Minimum for capital At December 31, 2020 ($ in millions) Actual adequacy purposes Amount Ratio(a) Amount Ratio(b)

Total risk-based capital $ 14,604 18.1 % $ 6,445 8.0 % Tier 1 risk-based capital $ 13,525 16.8 % $ 4,834 6.0 % Tier 1 leverage $ 13,525 14.0 % $ 3,869 4.0 % Common equity Tier 1 Capital $ 12,791 15.9 % $ 3,625 4.5 %

Synchrony Bank

Minimum to be well- capitalized under prompt Minimum for capital corrective action At June 30, 2021 ($ in millions) Actual adequacy purposes provisions Amount Ratio(a) Amount Ratio(b) Amount Ratio

Total risk-based capital $ 14,460 20.6 % $ 5,624 8.0 % $ 7,031 10.0 % Tier 1 risk-based capital $ 13,526 19.2 % $ 4,218 6.0 % $ 5,624 8.0 % Tier 1 leverage $ 13,526 16.0 % $ 3,381 4.0 % $ 4,227 5.0 % Common equity Tier I capital $ 13,526 19.2 % $ 3,164 4.5 % $ 4,570 6.5 %

Minimum to be well- capitalized under prompt Minimum for capital corrective action At December 31, 2020 ($ in millions) Actual adequacy purposes provisions Amount Ratio(a) Amount Ratio(b) Amount Ratio

Total risk-based capital $ 12,784 17.8 % $ 5,747 8.0 % $ 7,184 10.0 % Tier 1 risk-based capital $ 11,821 16.5 % $ 4,310 6.0 % $ 5,747 8.0 % Tier 1 leverage $ 11,821 13.6 % $ 3,484 4.0 % $ 4,356 5.0 % Common equity Tier I capital $ 11,821 16.5 % $ 3,233 4.5 % $ 4,669 6.5 %

(a) Capital ratios are calculated based on the Basel III Standardized Approach rules. Capital amounts and ratios at June 30, 2021 and at December 31, 2020 in the above tables reflect the application of the CECL regulatory capital transition adjustment. (b) At June 30, 2021 and at December 31, 2020, Synchrony Financial and the Bank also must maintain a capital conservation buffer of common equity Tier 1 capital in excess of minimum risk-based capital ratios by at least 2.5 percentage points to avoid limits on capital distributions and certain discretionary bonus payments to executive officers and similar employees.

The Bank may pay dividends on its stock, with consent or non-objection from the OCC and the Federal Reserve Board, among other things, if its regulatory capital would not thereby be reduced below the applicable regulatory capital requirements.

Basic earnings per share is computed by dividing earnings available to common stockholders by the weighted average number of common shares outstanding for the period. Diluted earnings per common share reflects the assumed conversion of all dilutive securities.

The following table presents the calculation of basic and diluted earnings per common share:

Three months ended June 30, Six months ended June 30,

(in millions, except per share data) 2021 2020 2021 2020 Net earnings $ 1,242 $ 48 $ 2,267 $ 334 Preferred stock dividends (10) (11) $ (21) $ (22)

Net earnings available to common stockholders $ 1,232 $ 37 $ 2,246 $ 312

Weighted average common shares outstanding, basic 577.2 583.7 580.2 $ 594.3 Effect of dilutive securities 4.5 0.7 4.4 $ 1.6

Weighted average common shares outstanding, dilutive 581.7 584.4 $ 584.6 $ 595.9

Earnings per basic common share $ 2.13 $ 0.06 $ 3.87 $ 0.52

Earnings per diluted common share $ 2.12 $ 0.06 $ 3.84 $ 0.52

We have issued certain stock-based awards under the Synchrony Financial 2014 Long-Term Incentive Plan. A total of 1 million shares and 11 million shares for the three months ended June 30, 2021 and 2020, respectively, and 1 million and 8 million shares for the six months ended June 30, 2021 and 2020, respectively, related to these awards, were considered anti-dilutive and therefore were excluded from the computation of diluted earnings per common share.

NOTE 12. INCOME TAXES

Unrecognized Tax Benefits ($ in millions) June 30, 2021 December 31, 2020 Unrecognized tax benefits, excluding related interest expense and penalties(a) $ 247 $ 268 Portion that, if recognized, would reduce tax expense and effective tax rate(b) $ 168 $ 183

______

(a) Interest and penalties related to unrecognized tax benefits were not material for all periods presented. (b) Comprised of federal unrecognized tax benefits and state and local unrecognized tax benefits net of the effects of associated U.S. federal income taxes. Excludes amounts attributable to any related valuation allowances resulting from associated increases in deferred tax assets.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document reasonably possible to be resolved in the next twelve months is expected to be $70 million, of which $28 million, if recognized, would reduce the Company's tax expense and effective tax rate.

In the current year, the Company executed a Memorandum of Understanding with the IRS to participate voluntarily in the IRS Compliance Assurance Process (“CAP”) program for the 2021 tax year, and thus the tax year is under IRS review. The IRS is also examining our 2019 and 2020 tax years, which are our only open years subject to IRS examination. It is reasonably possible that the IRS will complete the examinations of the 2019 and 2020 tax years in the next 12 months. Additionally, we are under examination in various states going back to 2014.

We believe that there are no issues or claims that are likely to significantly impact our results of operations, financial position or cash flows. We further believe that we have made adequate provision for all income tax uncertainties that could result from such examinations.

In the normal course of business, from time to time, we have been named as a defendant in various legal proceedings, including arbitrations, class actions and other litigation, arising in connection with our business activities. Certain of the legal actions include claims for substantial compensatory and/or punitive damages, or claims for indeterminate amounts of damages. We are also involved, from time to time, in reviews, investigations and proceedings (both formal and informal) by governmental agencies regarding our business (collectively, “regulatory matters”), which could subject us to significant fines, penalties, obligations to change our business practices or other requirements resulting in increased expenses, diminished income and damage to our reputation. We contest liability and/or the amount of damages as appropriate in each pending matter. In accordance with applicable accounting guidance, we establish an accrued liability for legal and regulatory matters when those matters present loss contingencies which are both probable and reasonably estimable.

Legal proceedings and regulatory matters are subject to many uncertain factors that generally cannot be predicted with assurance, and we may be exposed to losses in excess of any amounts accrued.

For some matters, we are able to determine that an estimated loss, while not probable, is reasonably possible. For other matters, including those that have not yet progressed through discovery and/or where important factual information and legal issues are unresolved, we are unable to make such an estimate. We currently estimate that the reasonably possible losses for legal proceedings and regulatory matters, whether in excess of a related accrued liability or where there is no accrued liability, and for which we are able to estimate a possible loss, are immaterial. This represents management’s estimate of possible loss with respect to these matters and is based on currently available information. This estimate of possible loss does not represent our maximum loss exposure. The legal proceedings and regulatory matters underlying the estimate will change from time to time and actual results may vary significantly from current estimates.

Our estimate of reasonably possible losses involves significant judgment, given the varying stages of the proceedings, the existence of numerous yet to be resolved issues, the breadth of the claims (often spanning multiple years), unspecified damages and/or the novelty of the legal issues presented. Based on our current knowledge, we do not believe that we are a party to any pending legal proceeding or regulatory matters that would have a material adverse effect on our condensed consolidated financial condition or liquidity. However, in light of the uncertainties involved in such matters, the ultimate outcome of a particular matter could be material to our operating results for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of our earnings for that period, and could adversely affect our business and reputation.

Below is a description of certain of our regulatory matters and legal proceedings.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document On November 2, 2018, a putative class action lawsuit, Retail Wholesale Department Store Union Local 338 Retirement Fund v. Synchrony Financial, et al., was filed in the U.S. District Court for the District of Connecticut, naming as defendants the Company and two of its officers. The lawsuit asserts violations of the Exchange Act for allegedly making materially misleading statements and/or omitting material information concerning the Company’s underwriting practices and private- label card business, and was filed on behalf of a putative class of persons who purchased or otherwise acquired the Company’s common stock between October 21, 2016 and November 1, 2018. The complaint seeks an award of unspecified compensatory damages, costs and expenses. On February 5, 2019, the court appointed Stichting Depositary APG Developed Markets Equity Pool as lead plaintiff for the putative class. On April 5, 2019, an amended complaint was filed, asserting a new claim for violations of the Securities Act in connection with statements in the offering materials for the Company’s December 1, 2017 note offering. The Securities Act claims are filed on behalf of persons who purchased or otherwise acquired Company bonds in or traceable to the December 1, 2017 note offering between December 1, 2017 and November 1, 2018. The amended complaint names as additional defendants two additional Company officers, the Company’s board of directors, and the underwriters of the December 1, 2017 note offering. The amended complaint is captioned Stichting Depositary APG Developed Markets Equity Pool and Stichting Depositary APG Fixed Income Credit Pool v. Synchrony Financial et al. On March 26, 2020, the District Court recaptioned the case In re Synchrony Financial Securities Litigation and on March 31, 2020, the District Court granted the defendants’ motion to dismiss the complaint with prejudice. On April 20, 2020, plaintiffs filed a notice to appeal the decision to the United States Court of Appeals for the Second Circuit. On February 16, 2021, the Court of Appeals affirmed the District Court’s dismissal of the Securities Act claims and all of the claims under the Exchange Act with the exception of a claim relating to a single statement on January 19, 2018 regarding whether Synchrony was receiving pushback on credit from its retail partners.

On January 28, 2019, a purported shareholder derivative action, Gilbert v. Keane, et al., was filed in the U.S. District Court for the District of Connecticut against the Company as a nominal defendant, and certain of the Company’s officers and directors. The lawsuit alleges breach of fiduciary duty claims based on the allegations raised by the plaintiff in the Stichting Depositar APG class action, unjust enrichment, waste of corporate assets, and that the defendants made materially misleading statements and/or omitted material information in violation of the Exchange Act. The complaint seeks a declaration that the defendants breached and/or aided and abetted the breach of their fiduciary duties to the Company, unspecified monetary damages with interest, restitution, a direction that the defendants take all necessary actions to reform and improve corporate governance and internal procedures, and attorneys’ and experts’ fees. On March 11, 2019, a second purported shareholder derivative action, Aldridge v. Keane, et al., was filed in the U.S. District Court for the District of Connecticut. The allegations in the Aldridge complaint are substantially similar to those in the Gilbert complaint. On March 26, 2020, the District Court recaptioned the Gilbert and Aldridge cases as In re Synchrony Financial Derivative Litigation.

On April 30, 2014 Belton et al. v. GE Capital Consumer Lending, a putative class action adversary proceeding was filed in the U.S. Bankruptcy Court for the Southern District of New York. Plaintiff alleges that the Bank violates the discharge injunction under Section 524(a)(2) of the Bankruptcy Code by attempting to collect discharged debts and by failing to update and correct credit information to credit reporting agencies to show that such debts are no longer due and owing because they have been discharged in bankruptcy. Plaintiff seeks declaratory judgment, injunctive relief and an unspecified amount of damages. On December 15, 2014, the Bankruptcy Court entered an order staying the adversary proceeding pending an appeal to the District Court of the Bankruptcy Court’s order denying the Bank’s motion to compel arbitration. On October 14, 2015, the District Court reversed the Bankruptcy Court and on November 4, 2015, the Bankruptcy Court granted the Bank’s motion to compel arbitration. On March 4, 2019, on plaintiff’s motion for reconsideration, the District Court vacated its decision reversing the Bankruptcy Court and affirmed the Bankruptcy Court’s decision denying the Bank’s motion to compel arbitration. On June 16, 2020, the Court of Appeals for the Second Circuit denied the Bank’s appeal of the District Court’s decision.

Market risk refers to the risk that a change in the level of one or more market prices, rates, indices, correlations or other market factors will result in losses for a position or portfolio. We are exposed to market risk primarily from changes in interest rates.

We borrow money from a variety of depositors and institutions in order to provide loans to our customers. Changes in market interest rates cause our net interest income to increase or decrease, as some of our assets and liabilities carry interest rates that fluctuate with market benchmarks. The interest rate benchmark for our floating rate assets is generally the prime rate, and the interest rate benchmark for our floating rate liabilities is generally either London Interbank Offered Rate (“LIBOR”) or the federal funds rate. The prime rate and the LIBOR or federal funds rate could reset at different times or could diverge, leading to mismatches in the interest rates on our floating rate assets and floating rate liabilities.

The following table presents the approximate net interest income impacts forecasted over the next twelve months from an immediate and parallel change in interest rates affecting all interest rate sensitive assets and liabilities at June 30, 2021.

Basis Point Change At June 30, 2021

($ in millions) -100 basis points $ (80) +100 basis points $ 47

For a more detailed discussion of our exposure to market risk, refer to “Management's Discussion and Analysis—Quantitative and Qualitative Disclosures about Market Risk” in our 2020 Form 10-K. ITEM 4. CONTROLS AND PROCEDURES

Under the direction of our Chief Executive Officer and Chief Financial Officer, we evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act), and based on such evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of June 30, 2021.

No change in internal control over financial reporting occurred during the fiscal quarter ended June 30, 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

For a description of legal proceedings, see Note 13. Legal Proceedings and Regulatory Matters to our condensed consolidated financial statements in Part 1, Item 1 of this Quarterly Report on Form 10-Q. ITEM 1A. RISK FACTORS

There have been no material changes to the risk factors included in our 2020 Form 10-K under the heading “Risk Factors Relating to Our Business” and “Risk Factors Relating to Regulation”. ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The table below sets forth information regarding purchases of our common stock primarily related to our share repurchase program that were made by us or on our behalf during the three months ended June 30, 2021. Total Number of Shares Maximum Dollar Purchased as Value of Shares Part of Publicly That May Yet Be Total Number of Average Price Paid Announced Purchased Under ($ in millions, except per share data) Shares Purchased(a) Per Share(b) Programs(c) the Programs(b) April 1 - 30, 2021 1,863,694 $ 43.16 1,700,000 $ 2,826.4 May 1 - 31, 2021 6,999,652 45.64 6,998,564 2,507.0 June 1 - 30, 2021 556 48.15 — 2,507.0

Total 8,863,902 $ 45.12 8,698,564 $ 2,507.0

______

(a) Includes 163,694 shares, 1,088 shares and 556 shares withheld in April, May and June, respectively, to offset tax withholding obligations that occur upon the delivery of outstanding shares underlying performance stock awards, restricted stock awards or upon the exercise of stock options. (b) Amounts exclude commission costs. (c) In January 2021, the Board of Directors approved a share repurchase program of up to $1.6 billion through December 31, 2021 (the “January 2021 Share Repurchase Program”). In May 2021 the Board of Directors approved a new share repurchase program of up to $2.9 billion for the period which commenced April 1, 2021 through June 30, 2022. This share repurchase program supersedes the program previously announced in January 2021. ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

None.

EXHIBIT INDEX

Exhibit Number Description 31(a)* Certification Pursuant to Rules 13a-14(a) or 15d-14(a) under the Securities Exchange Act of 1934, as Amended 31(b)* Certification Pursuant to Rules 13a-14(a) or 15d-14(a) under the Securities Exchange Act of 1934, as Amended 32* Certification Pursuant to 18 U.S.C. Section 1350 101.INS XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document 101.SCH XBRL Taxonomy Extension Schema Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document 101.LAB XBRL Taxonomy Extension Label Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document 104 The cover page from the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2021, formatted in Inline XBRL (included as Exhibit 101)

______

* Filed electronically herewith.

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Synchrony Financial (Registrant)

July 22, 2021 /s/ Brian J. Wenzel Sr. Date Brian J. Wenzel Sr. Executive Vice President and Chief Financial Officer (Duly Authorized Officer and Principal Financial Officer)

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Exhibit 31(a) Certification Pursuant to Rules 13a-14(a) or 15d-14(a) Under the Securities Exchange Act of 1934, as Amended

I, Brian D. Doubles, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Synchrony Financial;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: July 22, 2021

/s/ Brian D. Doubles Brian D. Doubles Chief Executive Officer

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Exhibit 31(b) Certification Pursuant to Rules 13a-14(a) or 15d-14(a) Under the Securities Exchange Act of 1934, as Amended

I, Brian J. Wenzel Sr., certify that:

1. I have reviewed this quarterly report on Form 10-Q of Synchrony Financial;

Date: July 22, 2021

/s/ Brian J. Wenzel Sr. Brian J. Wenzel Sr. Chief Financial Officer

In connection with the Quarterly Report of Synchrony Financial (the “registrant”) on Form 10-Q for the period ended June 30, 2021, as filed with the Securities and Exchange Commission on the date hereof (the “report”), we, Brian D. Doubles, Chief Executive Officer, and Brian J. Wenzel Sr., Chief Financial Officer, of the registrant, certify, pursuant to 18 U.S.C. § 1350, that to our knowledge:

1. The report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

2. The information contained in the report fairly presents, in all material respects, the financial condition and results of operations of the registrant.

Date: July 22, 2021

/s/ Brian D. Doubles Brian D. Doubles Chief Executive Officer

/s/ Brian J. Wenzel Sr. Brian J. Wenzel Sr. Chief Financial Officer

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Cover Document - shares Jul. 15, Jun. 30, 2021 2021 Entity Information [Line Items] Document Type 10-Q Document Quarterly Report true Document Period End Date Jun. 30, 2021 Document Transition Report false Entity File Number 001-36560 Entity Registrant Name SYNCHRONY FINANCIAL Entity Incorporation, State or DE Country Code Entity Tax Identification 51-0483352 Number Entity Address, Address Line 777 Long Ridge Road One Entity Address, City or Town Stamford, Entity Address, State or CT Province Entity Address, Postal Zip 06902 Code City Area Code 203 Local Phone Number 585-2400 Entity Current Reporting Yes Status Entity Interactive Data Current Yes Entity Filer Category Large Accelerated Filer Entity Smaller Reporting false Company Entity Emerging Growth false Company Entity Shell Company false Entity Common Stock, Shares 569,699,116 Outstanding Entity Central Index Key 0001601712 Amendment Flag false Document Fiscal Year Focus 2021 Document Fiscal Period Focus Q2 Current Fiscal Year End Date --12-31 Common Stock Entity Information [Line Items] Title of 12(b) Security Common stock, par value $0.001 per share

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Trading Symbol SYF Security Exchange Name NYSE Series A Preferred Stock Entity Information [Line Items] Title of 12(b) Security Depositary Shares Each Representing a 1/40th Interest in a Share of 5.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series A Trading Symbol SYFPrA Security Exchange Name NYSE

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Condensed Consolidated 3 Months Ended 6 Months Ended Statements of Earnings Jun. 30, Jun. 30, Jun. 30, Jun. 30, (Unaudited) - USD ($) 2021 2020 2021 2020 $ in Millions Interest income: Interest and fees on loans (Note 4) $ 3,567 $ 3,808 $ 7,299 $ 8,148 Interest on cash and debt securities 11 22 21 89 Total interest income 3,578 3,830 7,320 8,237 Interest expense: Interest on deposits 146 293 316 649 Interest on senior unsecured notes 76 82 158 170 Total interest expense 266 434 569 951 Net interest income 3,312 3,396 6,751 7,286 Retailer share arrangements (1,006) (773) (1,995) (1,699) Provision for credit losses (Note 4) (194) 1,673 140 3,350 Net interest income, after retailer share arrangements and 2,500 950 4,616 2,237 provision for credit losses Other income: Interchange revenue 223 134 394 295 Debt cancellation fees 66 69 135 138 Loyalty programs (247) (134) (426) (292) Other 47 26 117 51 Total other income 89 95 220 192 Other expense: Employee costs 359 327 723 651 Professional fees 189 189 379 386 Marketing and business development 114 91 209 202 Information processing 137 116 268 239 Other 149 263 301 510 Total other expense 948 986 1,880 1,988 Earnings before provision for income taxes 1,641 59 2,956 441 Provision for income taxes (Note 12) 399 11 689 107 Net earnings 1,242 48 2,267 334 Net earnings available to common stockholders $ 1,232 $ 37 $ 2,246 $ 312 Earnings per share Basic (in usd per share) $ 2.13 $ 0.06 $ 3.87 $ 0.52 Diluted (in usd per share) $ 2.12 $ 0.06 $ 3.84 $ 0.52 Variable Interest Entity, Primary Beneficiary Interest income: Interest and fees on loans (Note 4) $ 900 $ 1,200 $ 2,000 $ 2,500 Interest expense: Interest on borrowings of consolidated securitization entities 44 59 95 132 Provision for credit losses (Note 4) $ (23) $ 480 $ (80) $ 1,000

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Condensed Consolidated 3 Months Ended 6 Months Ended Statements of Comprehensive Income Jun. 30, 2021Jun. 30, 2020Jun. 30, 2021Jun. 30, 2020 (Unaudited) - USD ($) $ in Millions Statement of Comprehensive Income [Abstract] Net earnings $ 1,242 $ 48 $ 2,267 $ 334 Other comprehensive income (loss) Debt securities (2) 12 (8) 29 Currency translation adjustments 2 1 4 (7) Employee benefit plans 0 (1) (1) (1) Other comprehensive income (loss) 0 12 (5) 21 Comprehensive income $ 1,242 $ 60 $ 2,262 $ 355

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Condensed Consolidated Jun. Statements of Financial Dec. 31, 30, Position - USD ($) 2020 2021 $ in Millions Assets Cash and equivalents $ $ 11,117 11,524 Debt securities (Note 3) 5,728 7,469 Loan receivables: (Notes 4 and 5) [1],[2] 78,374 81,867 Less: Allowance for credit losses (9,023)(10,265) Loan receivables, net 69,351 71,602 Loan receivables held for sale (Note 4) 0 5 Goodwill 1,105 1,078 Intangible assets, net (Note 6) 1,098 1,125 Other assets 3,618 3,145 Total assets 92,017 95,948 Deposits: (Note 7) Interest-bearing deposit accounts 59,500 62,469 Non-interest-bearing deposit accounts 341 313 Total deposits 59,841 62,782 Borrowings: (Notes 5 and 8) Senior unsecured notes 6,470 7,965 Total borrowings [3] 13,457 15,775 Accrued expenses and other liabilities 4,522 4,690 Total liabilities 77,820 83,247 Equity: Preferred stock, par share value $0.001 per share; 750,000 shares authorized; 750,000 shares issued and outstanding at both June 30, 2021 and December 31, 2020 and aggregate 734 734 liquidation preference of $750 at both June 30, 2021 and December 31, 2020 Common Stock, par share value $0.001 per share; 4,000,000,000 shares authorized; 833,984,684 shares issued at both June 30, 2021 and December 31, 2020; 573,416,152 and 1 1 584,009,550 shares outstanding at June 30, 2021 and December 31, 2020, respectively Additional paid-in capital 9,620 9,570 Retained earnings 12,560 10,621 Accumulated other comprehensive income (loss): Debt securities 17 25 Currency translation adjustments (18) (22) Employee benefit plans (55) (54) Treasury stock, at cost; 260,568,532 and 249,975,134 shares at June 30, 2021 and (8,662)(8,174) December 31, 2020, respectively Total equity 14,197 12,701 Total liabilities and equity 92,017 95,948 Restricted loans of consolidated securitization entities Assets

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan receivables: (Notes 4 and 5) 22,380 25,395 Less: Allowance for credit losses (2,200)(2,700) Loan receivables, net [4] 20,169 22,683 Other assets [5] 374 52 Total assets 20,543 22,735 Borrowings: (Notes 5 and 8) Borrowings of consolidated securitization entities [3] 6,987 7,810 Total liabilities 7,004 7,833 Unsecuritized Loans Held for Investment [Member] Assets Loan receivables: (Notes 4 and 5) $ $ 55,994 56,472 [1] Total loan receivables include $22.4 billion and $25.4 billion of restricted loans of consolidated securitization entities at June 30, 2021 and December 31, 2020, respectively. See Note 5. Variable Interest Entities for further information on these restricted loans. [2]At June 30, 2021 and December 31, 2020, loan receivables included deferred costs, net of deferred income, of $168 million and $153 million, respectively. [3]The amounts presented above for outstanding borrowings include unamortized debt premiums, discounts and issuance costs. [4]Includes $2.2 billion and $2.7 billion of related allowance for credit losses resulting in gross restricted loans of $22.4 billion and $25.4 billion at June 30, 2021 and December 31, 2020, respectively. [5]Includes $371 million and $48 million of segregated funds held by the VIEs at June 30, 2021 and December 31, 2020, respectively, which are classified as restricted cash and equivalents and included as a component of other assets in our Condensed Consolidated Statements of Financial Position.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Consolidated Statements of Financial Position Statement Jun. 30, 2021 Dec. 31, 2020 (Parenthetical) - USD ($) $ in Millions Statement of Financial Position [Abstract] Preferred Stock, Par or Stated Value Per Share $ 0.001 $ 0.001 Preferred Stock, Shares Authorized 750,000 750,000 Preferred Stock, Shares Outstanding 750,000 750,000 Preferred Stock, Shares Issued 750,000 750,000 Preferred Stock, Liquidation Preference, Value$ 750 $ 750 Common stock par value (in usd per share) $ 0.001 $ 0.001 Common Stock, Shares Authorized 4,000,000,0004,000,000,000 Common Stock, Shares, Issued 833,984,684 833,984,684 Common Stock, Shares, Outstanding 573,416,152 584,009,550 Treasury Stock, Shares 260,568,532 249,975,134

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Retained Retained Cumulative Earnings Condensed Consolidated Cumulative Earnings Effect, Cumulative Accumulated Statements of Changes in Effect, Additional Cumulative Period of Preferred Common Retained Effect, Other Treasury Equity (Unaudited) - USD Total Period of Paid-in Effect, Adoption, Stock Stock Earnings Period of Comprehensive Stock ($) Adoption, Capital Period of Adjusted Adoption, Income (Loss) $ in Millions Adjustment Adoption, Balance Adjusted Adjustment Balance Preferred Stock, Shares Issued 750,000 Balance (in shares) at Dec. 31, 833,985,000 2019 Balance at Dec. 31, 2019 $ 15,088 $ 12,812 $ 734 $ 1 $ 9,537 $ 12,117 $ 9,841 $ (58) $ (7,243) Balance (Accounting Standards Update 2016-13) at $ (2,276) $ (2,276) Dec. 31, 2019 Increase (Decrease) in Stockholders' Equity [Roll Forward] Net earnings 286 286 Other comprehensive income 9 9 Purchases of treasury stock (985) (985) Stock-based compensation (in 0 shares) Stock-based compensation $ (6) (14) Stock-based compensation, 29 treasury stock issued Treasury Stock Reissued at (21) Lower than Repurchase Price Preferred Stock, Dividends Per $ 14.22 Share, Declared Dividends, Preferred Stock, $ (11) (11) Cash Common Stock, Dividends, $ 0.22 Per Share, Declared Dividends, Common Stock, $ (135) (135) Cash Balance (in shares) at Mar. 31, 833,985,000 2020 Balance at Mar. 31, 2020 11,970 734 $ 1 9,523 9,960 (49) (8,199) Balance (in shares) at Dec. 31, 833,985,000 2019 Balance at Dec. 31, 2019 15,088 $ 12,812 734 $ 1 9,537 12,117 $ 9,841 (58) (7,243) Balance (Accounting Standards Update 2016-13) at $ (2,276) $ (2,276) Dec. 31, 2019 Increase (Decrease) in Stockholders' Equity [Roll Forward] Net earnings 334 Other comprehensive income 21 Balance (in shares) at Jun. 30, 833,985,000 2020 Balance at Jun. 30, 2020 11,899 $ 734 $ 1 9,532 9,852 (37) (8,183) Preferred Stock, Shares Issued 750,000 Balance (in shares) at Mar. 31, 833,985,000 2020 Balance at Mar. 31, 2020 11,970 $ 734 $ 1 9,523 9,960 (49) (8,199) Increase (Decrease) in Stockholders' Equity [Roll Forward] Net earnings 48 48 Other comprehensive income 12 12 Purchases of treasury stock 0 0 Stock-based compensation (in 0 shares) Stock-based compensation $ 8 9 Stock-based compensation, 16 treasury stock issued

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Treasury Stock Reissued at (17) Lower than Repurchase Price Preferred Stock, Dividends Per $ 14.06 Share, Declared Dividends, Preferred Stock, $ (11) (11) Cash Common Stock, Dividends, $ 0.22 Per Share, Declared Dividends, Common Stock, $ (128) (128) Cash Balance (in shares) at Jun. 30, 833,985,000 2020 Balance at Jun. 30, 2020 $ 11,899 $ 734 $ 1 9,532 9,852 (37) (8,183) Preferred Stock, Shares Issued 750,000 Preferred Stock, Shares Issued 750,000 750,000 Balance (in shares) at Dec. 31, 833,984,684 833,985,000 2020 Balance at Dec. 31, 2020 $ 12,701 $ 734 $ 1 9,570 10,621 (51) (8,174) Increase (Decrease) in Stockholders' Equity [Roll Forward] Net earnings 1,025 1,025 Other comprehensive income (5) (5) Purchases of treasury stock (200) (200) Stock-based compensation (in 0 shares) Stock-based compensation $ 57 22 Stock-based compensation, 72 treasury stock issued Treasury Stock Reissued at (37) Lower than Repurchase Price Preferred Stock, Dividends Per $ 14.06 Share, Declared Dividends, Preferred Stock, $ (11) (11) Cash Common Stock, Dividends, $ 0.22 Per Share, Declared Dividends, Common Stock, $ (128) (128) Cash Balance (in shares) at Mar. 31, 833,985,000 2021 Balance at Mar. 31, 2021 $ 13,439 734 $ 1 9,592 11,470 (56) (8,302) Balance (in shares) at Dec. 31, 833,984,684 833,985,000 2020 Balance at Dec. 31, 2020 $ 12,701 734 $ 1 9,570 10,621 (51) (8,174) Increase (Decrease) in Stockholders' Equity [Roll Forward] Net earnings 2,267 Other comprehensive income $ (5) Balance (in shares) at Jun. 30, 833,984,684 833,985,000 2021 Balance at Jun. 30, 2021 $ 14,197 $ 734 $ 1 9,620 12,560 (56) (8,662) Preferred Stock, Shares Issued 750,000 Balance (in shares) at Mar. 31, 833,985,000 2021 Balance at Mar. 31, 2021 13,439 $ 734 $ 1 9,592 11,470 (56) (8,302) Increase (Decrease) in Stockholders' Equity [Roll Forward] Net earnings 1,242 1,242 Other comprehensive income 0 0 Purchases of treasury stock (393) (393) Stock-based compensation (in 0 shares) Stock-based compensation $ 47 28 Stock-based compensation, 33 treasury stock issued

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Treasury Stock Reissued at (14) Lower than Repurchase Price Preferred Stock, Dividends Per $ 14.06 Share, Declared Dividends, Preferred Stock, $ (10) (10) Cash Common Stock, Dividends, $ 0.22 Per Share, Declared Dividends, Common Stock, $ (128) (128) Cash Balance (in shares) at Jun. 30, 833,984,684 833,985,000 2021 Balance at Jun. 30, 2021 $ 14,197 $ 734 $ 1 $ 9,620 $ 12,560 $ (56) $ (8,662) Preferred Stock, Shares Issued 750,000 750,000

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Condensed Consolidated 6 Months Ended Statements of Cash Flows Jun. 30, Jun. 30, (Unaudited) - USD ($) 2021 2020 $ in Millions Cash flows - operating activities Net earnings $ 2,267 $ 334 Adjustments to reconcile net earnings to cash provided from operating activities Provision for credit losses 140 3,350 Deferred income taxes 184 (328) Depreciation and amortization 192 193 (Increase) decrease in interest and fees receivable 596 348 (Increase) decrease in other assets (150) (34) Increase (decrease) in accrued expenses and other liabilities (214) (312) All other operating activities 265 367 Cash provided from (used for) operating activities 3,280 3,918 Cash flows - investing activities Maturity and sales of debt securities 3,836 4,227 Purchases of debt securities (2,140) (4,891) Proceeds from sale of loan receivables 23 709 Net (increase) decrease in loan receivables, including held for sale 1,374 6,071 All other investing activities (309) (184) Cash provided from (used for) investing activities 2,784 5,932 Borrowings of consolidated securitization entities Proceeds from issuance of securitized debt 1,050 500 Maturities and repayment of securitized debt (1,875) (2,806) Senior unsecured notes Maturities and repayment of senior unsecured notes (1,500) (1,500) Dividends paid on preferred stock (21) (22) Net increase (decrease) in deposits (2,957) (997) Purchases of treasury stock (593) (985) Dividends paid on common stock (256) (263) All other financing activities 25 (10) Cash provided from (used for) financing activities (6,127) (6,083) Increase (decrease) in cash and equivalents, including restricted amounts (63) 3,767 Cash and equivalents, including restricted amounts, at beginning of period 11,605 12,647 Cash and equivalents 11,117 16,344 Restricted cash and equivalents included in other assets 425 70 Total cash and equivalents, including restricted amounts, at end of period $ 11,542 $ 16,414

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Business Description Jun. 30, 2021 Organization, Consolidation and Presentation of Financial Statements [Abstract] Business Description BUSINESS DESCRIPTION

References to the “Company”, “we”, “us” and “our” are to Synchrony Financial and its consolidated subsidiaries unless the context otherwise requires.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Basis of Presentation and 6 Months Ended Summary of Significant Jun. 30, 2021 Accounting Policies Accounting Policies [Abstract] Basis of Presentation and BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT Summary of Significant ACCOUNTING POLICIES Accounting Policies Basis of Presentation

The accompanying condensed consolidated financial statements were prepared in conformity with U.S. generally accepted accounting principles (“GAAP”).

Consolidated Basis of Presentation

To determine if we hold a controlling financial interest in an entity, we first evaluate if we are required to apply the variable interest entity (“VIE”) model to the entity, otherwise the entity is evaluated under the voting interest model. Where we hold current or potential rights that give us the power to direct the activities of a VIE that most significantly impact the VIE’s economic performance (“power”) combined with a variable interest that gives us the right to receive potentially significant benefits or the obligation to absorb potentially significant losses (“significant economics”), we have a controlling financial interest in that VIE. Rights held by others to remove the party with power over the VIE

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document are not considered unless one party can exercise those rights unilaterally. We consolidate certain securitization entities under the VIE model because we have both power and significant economics. See Note 5. Variable Interest Entities.

Interim Period Presentation

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Debt Securities Jun. 30, 2021 Investments, Debt and Equity Securities [Abstract] Investment Securities DEBT SECURITIES

June 30, 2021 December 31, 2020

Gross Gross Gross Gross

Amortized unrealized unrealized Estimated Amortized unrealized unrealized Estimated

($ in millions) cost gains losses fair value cost gains losses fair value

U.S. government and federal agency $ 2,531 $ 1 $ (1) $ 2,531 $ 3,926 $ 1 $ — $ 3,927 State and municipal 37 — (2) 35 40 — (1) 39 Residential mortgage-backed(a) 696 20 (2) 714 817 25 — 842 Asset-backed(b) 2,433 6 — 2,439 2,652 9 — 2,661 Other 8 1 — 9 — — — —

Total $ 5,705 $ 28 $ (5) $ 5,728 $ 7,435 $ 35 $ (1) $ 7,469

______

The following table presents the estimated fair values and gross unrealized losses of our available-for-sale debt securities:

In loss position for

Less than 12 months 12 months or more

Total $ 989 $ (3) $ 20 $ (2)

At December 31, 2020 U.S. government and federal agency $ — $ — $ — $ — State and municipal 3 — 21 (1) Residential mortgage-backed 6 — — — Asset-backed 242 — — —

Total $ 251 $ — $ 21 $ (1)

Contractual Maturities of Investments in Available-for-Sale Debt Securities

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Amortized Estimated Weighted At June 30, 2021 ($ in millions) cost fair value Average yield (a) Due Within one year $ 3,229 $ 3,232 0.3 % After one year through five years $ 1,739 $ 1,742 0.3 % After five years through ten years $ 244 $ 253 2.1 % After ten years $ 493 $ 501 1.7 %

______

(a) Weighted average yield is calculated based on the amortized cost of each security. In calculating yield, no adjustment has been made with respect to any tax-exempt obligations.

We expect actual maturities to differ from contractual maturities because borrowers have the right to prepay certain obligations.

There were no material realized gains or losses recognized for the six months ended June 30, 2021 and 2020.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and 6 Months Ended Allowance for Credit Losses Jun. 30, 2021 Receivables [Abstract] Loan Receivables and LOAN RECEIVABLES AND ALLOWANCE FOR CREDIT LOSSES Allowance for Credit Losses ($ in millions) June 30, 2021 December 31, 2020 Credit cards $ 74,429 $ 78,455 Consumer installment loans 2,507 2,125 Commercial credit products 1,379 1,250 Other 59 37

Total loan receivables, before allowance for credit losses(a)(b) $ 78,374 $ 81,867

______

Allowance for Credit Losses

Balance at April 1, Provision charged to Balance at ($ in millions) 2021 operations Gross charge-offs Recoveries June 30, 2021 Credit cards $ 9,735 $ (163) $ (881) $ 213 $ 8,904 Consumer installment loans 100 (26) (12) 5 67 Commercial credit products 64 (5) (10) 1 50 Other 2 — — — 2

Total $ 9,901 $ (194) $ (903) $ 219 $ 9,023

Balance at April 1, Provision charged to Balance at ($ in millions) 2020 operations Gross charge-offs Recoveries June 30, 2020 Credit cards $ 9,029 $ 1,633 $ (1,265) $ 240 $ 9,637 Consumer installment loans 83 28 (11) 3 103 Commercial credit products 62 12 (15) 2 61 Other 1 — — — 1

Total $ 9,175 $ 1,673 $ (1,291) $ 245 $ 9,802

Balance at Provision charged Balance at ($ in millions) January 1, 2021 to operations Gross charge-offs Recoveries Other June 30, 2021 Credit cards $ 10,076 $ 178 $ (1,782) $ 432 $ — $ 8,904 Consumer installment loans 127 (44) (27) 10 1 67 Commercial credit products 61 5 (19) 3 — 50 Other 1 1 — — — 2

Total $ 10,265 $ 140 $ (1,828) $ 445 $ 1 $ 9,023

Post-Adoption Balance at Impact of ASU Balance at January 1, Provision charged Balance at ($ in millions) January 1, 2020 2016-13 Adoption 2020 to operations Gross charge-offs Recoveries June 30, 2020 Credit cards $ 5,506 $ 2,989 $ 8,495 $ 3,268 $ (2,660) $ 534 $ 9,637 Consumer installment loans 46 26 72 52 (27) 6 103 Commercial credit products 49 6 55 30 (29) 5 61 Other 1 — 1 — — — 1

Total $ 5,602 $ 3,021 $ 8,623 $ 3,350 $ (2,716) $ 545 $ 9,802

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Our allowance for credit losses at June 30, 2021 and December 31, 2020 reflects our estimate of expected credit losses for the life of the loan receivables on our consolidated statement of financial position.

The reasonable and supportable forecast period used in our estimate of credit losses at June 30, 2021 was 12 months, consistent with the forecast period utilized since adoption of CECL. Beyond the reasonable and supportable forecast period, we revert to historical mean information at the loan receivables segment level over a 6-month period, gradually increasing the weight of historical losses by an equal amount each month during the reversion period, and utilize historical loss information thereafter for the remaining life of the portfolio. The reversion period and methodology remain unchanged since the adoption of CECL.

Delinquent and Non-accrual Loans

90 or more days 30-89 days 90 or more days delinquent and At June 30, 2021 ($ in millions) delinquent delinquent Total past due accruing Total non-accruing Credit cards $ 834 $ 773 $ 1,607 $ 773 $ — Consumer installment loans 21 2 23 — 2 Commercial credit products 14 9 23 9 —

Total delinquent loans $ 869 $ 784 $ 1,653 $ 782 $ 2

Percentage of total loan receivables 1.1 % 1.0 % 2.1 % 1.0 % — %

90 or more days 30-89 days 90 or more days delinquent and At December 31, 2020 ($ in millions) delinquent delinquent Total past due accruing Total non-accruing Credit cards $ 1,325 $ 1,128 $ 2,453 $ 1,128 $ — Consumer installment loans 26 5 31 — 5 Commercial credit products 20 10 30 10 —

Total delinquent loans $ 1,371 $ 1,143 $ 2,514 $ 1,138 $ 5

Percentage of total loan receivables 1.7 % 1.4 % 3.1 % 1.4 % — %

Troubled Debt Restructurings

We use certain loan modification programs for borrowers experiencing financial difficulties. These loan modification programs include interest rate reductions and payment deferrals in excess of three months, which were not part of the terms of the original contract. Our TDR loans do not include loans that are classified as loan receivables held for sale or short-term modifications made on a good faith basis in response to COVID-19.

We have both internal and external loan modification programs. We use long-term modification programs for borrowers experiencing financial difficulty as a loss mitigation strategy to improve long-term collectability of the loans that are classified as TDRs. The long-term program involves changing the structure of the loan to a fixed payment loan with a maturity no longer than 60 months and reducing the interest rate on the loan. The long-term program does not normally provide for the forgiveness of unpaid principal but may allow for the reversal of certain unpaid interest or fee assessments. We also make loan modifications for customers who request financial assistance through external sources, such as consumer credit counseling agency programs. These loans typically receive a reduced interest rate but continue to be subject to the original minimum payment terms and do not normally include waiver of unpaid principal, interest or fees. The following table provides information on our TDR loan modifications during the periods presented:

($ in millions) 2021 2020 2021 2020 Credit cards $ 154 $ 127 $ 415 $ 352 Consumer installment loans — — — — Commercial credit products — — 1 1

Total $ 154 $ 127 $ 416 $ 353

Total recorded Net recorded Unpaid principal At June 30, 2021 ($ in millions) investment Related allowance investment balance Credit cards $ 1,230 $ (556) $ 674 $ 1,082 Consumer installment loans — — — — Commercial credit products 4 (2) 2 4

Total $ 1,234 $ (558) $ 676 $ 1,086

Total recorded Net recorded Unpaid principal At December 31, 2020 ($ in millions) investment Related allowance investment balance Credit cards $ 1,238 $ (561) $ 677 $ 1,084 Consumer installment loans — — — — Commercial credit products 4 (2) 2 4

Total $ 1,242 $ (563) $ 679 $ 1,088

Financial Effects of TDRs

Three months ended June 30, 2021 2020 Interest income Interest income Interest income that would have Interest income that would have recognized during been recorded recognized during been recorded period when loans with original Average recorded period when loans with original Average recorded ($ in millions) were impaired terms investment were impaired terms investment Credit cards $ 8 $ 77 $ 1,270 $ 9 $ 67 $ 1,133 Consumer installment loans — — — — — — Commercial credit products — — 4 — — 3

Total $ 8 $ 77 $ 1,274 $ 9 $ 67 $ 1,136

Six months ended June 30, 2021 2020 Interest income Interest income Interest income that would have Interest income that would have recognized during been recorded recognized during been recorded period when loans with original Average recorded period when loans with original Average recorded ($ in millions) were impaired terms investment were impaired terms investment Credit cards $ 19 $ 156 $ 1,259 $ 21 $ 139 $ 1,137 Consumer installment loans — — — — — — Commercial credit products — — 4 — — 3

Total $ 19 $ 156 $ 1,263 $ 21 $ 139 $ 1,140

Three months ended June 30, 2021 2020

($ in millions) Accounts defaulted Loans defaulted Accounts defaulted Loans defaulted Credit cards 21,440 $ 60 15,689 $ 40 Consumer installment loans — — — — Commercial credit products 44 — 54 —

Total 21,484 $ 60 15,743 $ 40

Six months ended June 30, 2021 2020

($ in millions) Accounts defaulted Loans defaulted Accounts defaulted Loans defaulted Credit cards 35,366 $ 99 31,914 $ 80 Consumer installment loans — — — — Commercial credit products 76 — 76 —

Total 35,442 $ 99 31,990 $ 80

Credit Quality Indicators

June 30, 2021 December 31, 2020 June 30, 2020

651 or 591 to 590 or 651 or 591 to 590 or 651 or 591 to 590 or higher 650 less higher 650 less higher 650 less

Credit cards 80 % 16 % 4 % 77 % 17 % 6 % 73 % 20 % 7 % Consumer installment loans 81 % 16 % 3 % 78 % 18 % 4 % 77 % 18 % 5 % Commercial credit products 93 % 4 % 3 % 92 % 5 % 3 % 91 % 5 % 4 %

Unfunded Lending Commitments

Interest Income by Product

The following table provides additional information about our interest and fees on loans, including merchant discounts, from our loan receivables, including held for sale:

($ in millions) 2021 2020 2021 2020 Credit cards(a) $ 3,484 $ 3,740 $ 7,141 $ 8,012 Consumer installment loans 59 37 112 72 Commercial credit products 23 30 44 63 Other 1 1 2 1

Total $ 3,567 $ 3,808 $ 7,299 $ 8,148

______(a)Interest income on credit cards that was reversed related to accrued interest receivables written off was $296 million and $418 million for the three months ended June 30, 2021 and 2020, respectively, and $601 million and $895 million for the six months ended June 30, 2021 and 2020, respectively

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Variable Interest Entities Jun. 30, 2021 Variable Interest Entities [Abstract] Variable Interest Entities VARIABLE INTEREST ENTITIES

We use VIEs to securitize loan receivables and arrange asset-backed financing in the ordinary course of business. Investors in these entities only have recourse to the assets owned by the entity and not to our general credit. We do not have implicit support arrangements with any VIE and we did not provide non-contractual support for previously transferred loan receivables to any VIE in the three and six months ended June 30, 2021 and 2020. Our VIEs are able to accept new loan receivables and arrange new asset-backed financings, consistent with the requirements and limitations on such activities placed on the VIE by existing investors. Once an account has been designated to a VIE, the contractual arrangements we have require all existing and future loan receivables originated under such account to be transferred to the VIE. The amount of loan receivables held by our VIEs in excess of the minimum amount required under the asset-backed financing arrangements with investors may be removed by us under removal of accounts provisions. All loan receivables held by a VIE are subject to claims of third-party investors.

We consolidate VIEs where we have the power to direct the activities that significantly affect the VIEs' economic performance, typically because of our role as either servicer or administrator for the VIEs. The power to direct exists because of our role in the design and conduct of the servicing of the VIEs’ assets as well as directing certain affairs of the VIEs, including determining whether and on what terms debt of the VIEs will be issued.

The table below summarizes the assets and liabilities of our consolidated securitization VIEs described above:

($ in millions) June 30, 2021 December 31, 2020 Assets Loan receivables, net(a) $ 20,169 $ 22,683 Other assets(b) 374 52

Total $ 20,543 $ 22,735

Liabilities Borrowings $ 6,987 $ 7,810 Other liabilities 17 23

Total $ 7,004 $ 7,833

______

The balances presented above are net of intercompany balances and transactions that are eliminated in our condensed consolidated financial statements.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document We provide servicing for all of our consolidated VIEs. Collections are required to be placed into segregated accounts owned by each VIE in amounts that meet contractually specified minimum levels. These segregated funds are invested in cash and cash equivalents and are restricted as to their use, principally to pay maturing principal and interest on debt and the related servicing fees. Collections above these minimum levels are remitted to us on a daily basis.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Intangible Assets Jun. 30, 2021 Goodwill and Intangible Assets Disclosure [Abstract] Intangible Assets INTANGIBLE ASSETS

June 30, 2021 December 31, 2020

Gross carrying Accumulated Gross carrying Accumulated ($ in millions) amount amortization Net amount amortization Net Customer-related $ 1,791 $ (1,150) $ 641 $ 1,734 $ (1,081) $ 653 Capitalized software and other 1,120 (663) 457 1,043 (571) 472

Total $ 2,911 $ (1,813) $ 1,098 $ 2,777 $ (1,652) $ 1,125

Customer-related intangible assets primarily relate to retail partner contract acquisitions and extensions, as well as purchased credit card relationships. During the six months ended June 30, 2021 and 2020, we recorded additions to customer-related intangible assets subject to amortization of $62 million and $18 million, respectively, primarily related to payments made to acquire and extend certain retail partner relationships. These additions had a weighted average amortizable life of 5 years and 7 years for the six months ended June 30, 2021 and 2020, respectively.

June 30, 2021 December 31, 2020

($ in millions) Amount Average rate(a) Amount Average rate(a) Interest-bearing deposits $ 59,500 1.0 % $ 62,469 1.7 % Non-interest-bearing deposits 341 — 313 —

Total deposits $ 59,841 $ 62,782

______

(a) Based on interest expense for the six months ended June 30, 2021 and the year ended December 31, 2020 and average deposits balances.

At June 30, 2021, our interest-bearing time deposits maturing for the remainder of 2021 and over the next four years and thereafter were as follows:

($ in millions) 2021 2022 2023 2024 2025 Thereafter Deposits $ 8,131 $ 12,185 $ 2,248 $ 2,377 $ 662 $ 302

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Borrowings Jun. 30, 2021 Debt Disclosure [Abstract] Borrowings BORROWINGS

June 30, 2021 December 31, 2020

Weighted average Outstanding Outstanding ($ in millions) Maturity date Interest Rate interest rate Amount(a) Amount(a)

Borrowings of consolidated securitization entities:

Fixed securitized borrowings 2021 - 2023 2.34% - 3.87% 2.96 % $ 4,187 $ 5,510

Floating securitized borrowings 2021 - 2023 0.71% - 0.98% 0.80 % 2,800 2,300

Total borrowings of consolidated securitization entities 2.10 % 6,987 7,810

Senior unsecured notes:

Synchrony Financial senior unsecured notes:

Fixed senior unsecured notes 2022 - 2029 2.80% - 5.15% 4.13 % 5,722 6,468

Synchrony Bank senior unsecured notes:

Fixed senior unsecured notes 2022 3.00% 3.00 % 748 1,497

Total senior unsecured notes 4.00 % 6,470 7,965

Total borrowings $ 13,457 $ 15,775

______(a) The amounts presented above for outstanding borrowings include unamortized debt premiums, discounts and issuance costs.

Debt Maturities

($ in millions) 2021 2022 2023 2024 2025 Thereafter Borrowings $ 1,600 $ 4,733 $ 2,157 $ 1,850 $ 1,000 $ 2,150

Credit Facilities

As additional sources of liquidity, we have undrawn committed capacity under certain credit facilities, primarily related to our securitization programs.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Fair Value Measurements Jun. 30, 2021 Fair Value Disclosures [Abstract] Fair Value Measurements FAIR VALUE MEASUREMENTS

The following tables present our assets and liabilities measured at fair value on a recurring basis.

Total $ 16 $ 5,684 $ 53 $ 5,753

Total $ 16 $ 7,430 $ 53 $ 7,499

Liabilities Contingent consideration — — 11 11

Total $ — $ — $ 11 $ 11

______

(a) For the six months ended June 30, 2021 and 2020, there were no fair value measurements transferred between levels. (b) Other assets primarily relate to equity investments measured at fair value.

Level 3 Fair Value Measurements

Our Level 3 recurring fair value measurements primarily relate to state and municipal debt instruments, which are valued using non-binding broker quotes or other third-party sources. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies and Note 9. Fair Value Measurements in our 2020 annual consolidated financial statements in our 2020 Form 10-K for a description of our process to evaluate third-party pricing servicers and a description of our contingent consideration arrangements, respectively. Our state and municipal debt securities are classified as available-for-sale with changes in fair value included in accumulated other comprehensive income.

The changes in our Level 3 assets and liabilities that are measured on a recurring basis for the three and six months ended June 30, 2021 and 2020 were not material.

Financial Assets and Financial Liabilities Carried at Other Than Fair Value

Carrying Corresponding fair value amount

______

(a) For cash and equivalents and restricted cash and equivalents, carrying value approximates fair value due to the liquid nature and short maturity of these instruments. Cash equivalents classified as Level 2 represent U.S. Government and Federal Agency debt securities with original maturities of three months or less or acquired within three months or less of their maturity. (b) This balance relates to restricted cash and equivalents, which is included in other assets. (c) Under certain retail partner program agreements, the expected sales proceeds in the event of a sale of their credit card portfolio may be limited to the amounts owed by our customers, which may be less than the fair value indicated above.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Regulatory and Capital 6 Months Ended Adequacy Jun. 30, 2021 Banking Regulation, Risk- Based Information [Abstract] Regulatory and Capital REGULATORY AND CAPITAL ADEQUACY Adequacy As a savings and loan holding company and a financial holding company, we are subject to regulation, supervision and examination by the Federal Reserve Board and subject to the capital requirements as prescribed by Basel III capital rules and the requirements of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Bank is a federally chartered savings association. As such, the Bank is subject to regulation, supervision and examination by the Office of the Comptroller of the Currency of the U.S. Treasury (the “OCC”), which is its primary regulator, and by the Consumer Financial Protection Bureau (“CFPB”). In addition, the Bank, as an insured depository institution, is supervised by the FDIC.

At June 30, 2021 and December 31, 2020, Synchrony Financial met all applicable requirements to be deemed well-capitalized pursuant to Federal Reserve Board regulations. At June 30, 2021 and December 31, 2020, the Bank also met all applicable requirements to be deemed well-capitalized pursuant to OCC regulations and for purposes of the Federal Deposit Insurance Act. There are no conditions or events subsequent to June 30, 2021 that management believes have changed the Company's or the Bank’s capital category.

The actual capital amounts, ratios and the applicable required minimums of the Company and the Bank are as follows:

Synchrony Financial

Minimum for capital At June 30, 2021 ($ in millions) Actual adequacy purposes Amount Ratio(a) Amount Ratio(b)

Minimum for capital At December 31, 2020 ($ in millions) Actual adequacy purposes Amount Ratio(a) Amount Ratio(b)

Synchrony Bank

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Minimum to be well-capitalized Minimum for capital under prompt corrective action At June 30, 2021 ($ in millions) Actual adequacy purposes provisions Amount Ratio(a) Amount Ratio(b) Amount Ratio

Minimum to be well-capitalized Minimum for capital under prompt corrective action At December 31, 2020 ($ in millions) Actual adequacy purposes provisions Amount Ratio(a) Amount Ratio(b) Amount Ratio

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Earnings Per Share Jun. 30, 2021 Earnings Per Share [Abstract] Earnings Per Share EARNINGS PER SHARE

The following table presents the calculation of basic and diluted earnings per common share:

Three months ended June 30, Six months ended June 30,

(in millions, except per share data) 2021 2020 2021 2020 Net earnings $ 1,242 $ 48 $ 2,267 $ 334 Preferred stock dividends (10) (11) $ (21) $ (22)

Net earnings available to common stockholders $ 1,232 $ 37 $ 2,246 $ 312

Weighted average common shares outstanding, basic 577.2 583.7 580.2 $ 594.3 Effect of dilutive securities 4.5 0.7 4.4 $ 1.6

Weighted average common shares outstanding, dilutive 581.7 584.4 $ 584.6 $ 595.9

Earnings per basic common share $ 2.13 $ 0.06 $ 3.87 $ 0.52

Earnings per diluted common share $ 2.12 $ 0.06 $ 3.84 $ 0.52

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Income Taxes Jun. 30, 2021 Income Tax Disclosure [Abstract] Income Taxes INCOME TAXES

______

We establish a liability that represents the difference between a tax position taken (or expected to be taken) on an income tax return and the amount of taxes recognized in our financial statements. The liability associated with the unrecognized tax benefits is adjusted periodically when new information becomes available. The amount of unrecognized tax benefits that is reasonably possible to be resolved in the next twelve months is expected to be $70 million, of which $28 million, if recognized, would reduce the Company's tax expense and effective tax rate.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Legal Proceedings and 6 Months Ended Regulatory Matters Jun. 30, 2021 Commitments and Contingencies Disclosure [Abstract] Legal Proceedings and LEGAL PROCEEDINGS AND REGULATORY MATTERS Regulatory Matters In the normal course of business, from time to time, we have been named as a defendant in various legal proceedings, including arbitrations, class actions and other litigation, arising in connection with our business activities. Certain of the legal actions include claims for substantial compensatory and/or punitive damages, or claims for indeterminate amounts of damages. We are also involved, from time to time, in reviews, investigations and proceedings (both formal and informal) by governmental agencies regarding our business (collectively, “regulatory matters”), which could subject us to significant fines, penalties, obligations to change our business practices or other requirements resulting in increased expenses, diminished income and damage to our reputation. We contest liability and/or the amount of damages as appropriate in each pending matter. In accordance with applicable accounting guidance, we establish an accrued liability for legal and regulatory matters when those matters present loss contingencies which are both probable and reasonably estimable.

Legal proceedings and regulatory matters are subject to many uncertain factors that generally cannot be predicted with assurance, and we may be exposed to losses in excess of any amounts accrued.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document the level of our earnings for that period, and could adversely affect our business and reputation.

Below is a description of certain of our regulatory matters and legal proceedings.

On November 2, 2018, a putative class action lawsuit, Retail Wholesale Department Store Union Local 338 Retirement Fund v. Synchrony Financial, et al., was filed in the U.S. District Court for the District of Connecticut, naming as defendants the Company and two of its officers. The lawsuit asserts violations of the Exchange Act for allegedly making materially misleading statements and/or omitting material information concerning the Company’s underwriting practices and private-label card business, and was filed on behalf of a putative class of persons who purchased or otherwise acquired the Company’s common stock between October 21, 2016 and November 1, 2018. The complaint seeks an award of unspecified compensatory damages, costs and expenses. On February 5, 2019, the court appointed Stichting Depositary APG Developed Markets Equity Pool as lead plaintiff for the putative class. On April 5, 2019, an amended complaint was filed, asserting a new claim for violations of the Securities Act in connection with statements in the offering materials for the Company’s December 1, 2017 note offering. The Securities Act claims are filed on behalf of persons who purchased or otherwise acquired Company bonds in or traceable to the December 1, 2017 note offering between December 1, 2017 and November 1, 2018. The amended complaint names as additional defendants two additional Company officers, the Company’s board of directors, and the underwriters of the December 1, 2017 note offering. The amended complaint is captioned Stichting Depositary APG Developed Markets Equity Pool and Stichting Depositary APG Fixed Income Credit Pool v. Synchrony Financial et al. On March 26, 2020, the District Court recaptioned the case In re Synchrony Financial Securities Litigation and on March 31, 2020, the District Court granted the defendants’ motion to dismiss the complaint with prejudice. On April 20, 2020, plaintiffs filed a notice to appeal the decision to the United States Court of Appeals for the Second Circuit. On February 16, 2021, the Court of Appeals affirmed the District Court’s dismissal of the Securities Act claims and all of the claims under the Exchange Act with the exception of a claim relating to a single statement on January 19, 2018 regarding whether Synchrony was receiving pushback on credit from its retail partners.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Court recaptioned the Gilbert and Aldridge cases as In re Synchrony Financial Derivative Litigation.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Basis of Presentation and 6 Months Ended Summary of Significant Jun. 30, 2021 Accounting Policies (Policies) Accounting Policies [Abstract] Basis of Presentation Basis of Presentation

The accompanying condensed consolidated financial statements were prepared in conformity with U.S. generally accepted accounting principles (“GAAP”).

Consolidated Basis of Presentation

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document consolidate certain securitization entities under the VIE model because we have both power and significant economics. See Note 5. Variable Interest Entities.

Interim Period Presentation Interim Period PresentationThe condensed consolidated financial statements and notes thereto are unaudited. These statements include all adjustments (consisting of normal recurring accruals) that we considered necessary to present a fair statement of our results of operations, financial position and cash flows. The results reported in these condensed consolidated financial statements should not be considered as necessarily indicative of results that may be expected for the entire year. These condensed consolidated financial statements should be read in conjunction with our 2020 annual consolidated financial statements and the related notes in our Annual Report on Form 10-K for the year ended December 31, 2020 (our "2020 Form 10-K").

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Debt Securities (Tables) Jun. 30, 2021 Investments, Debt and Equity Securities [Abstract] Schedule of Available-for-sale Our debt securities consist of the following: Securities Reconciliation June 30, 2021 December 31, 2020

Gross Gross Gross Gross

Amortized unrealized unrealized Estimated Amortized unrealized unrealized Estimated

($ in millions) cost gains losses fair value cost gains losses fair value

Total $ 5,705 $ 28 $ (5) $ 5,728 $ 7,435 $ 35 $ (1) $ 7,469

______

(a) All of our residential mortgage-backed securities have been issued by government-sponsored entities and are collateralized by U.S. mortgages. At June 30, 2021 and December 31, 2020, $168 million and $229 million of residential mortgage-backed securities, respectively, are pledged by the Bank as collateral to the Federal Reserve to secure Federal Reserve Discount Window advances. (b) Our asset-backed securities are collateralized by credit card and auto loans. Available-for-sale Securities, Continuous Loss Position, Fair The following table presents the estimated fair values and gross unrealized losses of our available-for-sale debt securities: Value In loss position for

Less than 12 months 12 months or more

Total $ 989 $ (3) $ 20 $ (2)

At December 31, 2020 U.S. government and federal agency $ — $ — $ — $ — State and municipal 3 — 21 (1) Residential mortgage-backed 6 — — — Asset-backed 242 — — —

Total $ 251 $ — $ 21 $ (1)

Investments Classified by Contractual Maturity Date Contractual Maturities of Investments in Available-for-Sale Debt Securities

______

(a) Weighted average yield is calculated based on the amortized cost of each security. In calculating yield, no adjustment has been made with respect to any tax-exempt obligations.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and 6 Months Ended Allowance for Credit Losses Jun. 30, 2021 (Tables) Receivables [Abstract] Schedule of Accounts, Notes, ($ in millions) June 30, 2021 December 31, 2020 Loans and Financing Receivable Credit cards $ 74,429 $ 78,455 Consumer installment loans 2,507 2,125 Commercial credit products 1,379 1,250 Other 59 37

Total loan receivables, before allowance for credit losses(a)(b) $ 78,374 $ 81,867

______

Total $ 9,901 $ (194) $ (903) $ 219 $ 9,023

Total $ 9,175 $ 1,673 $ (1,291) $ 245 $ 9,802

Total $ 10,265 $ 140 $ (1,828) $ 445 $ 1 $ 9,023

Total $ 5,602 $ 3,021 $ 8,623 $ 3,350 $ (2,716) $ 545 $ 9,802

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Past Due Financing Receivables Delinquent and Non-accrual Loans 90 or more days 30-89 days 90 or more days delinquent and At June 30, 2021 ($ in millions) delinquent delinquent Total past due accruing Total non-accruing Credit cards $ 834 $ 773 $ 1,607 $ 773 $ — Consumer installment loans 21 2 23 — 2 Commercial credit products 14 9 23 9 —

Total delinquent loans $ 869 $ 784 $ 1,653 $ 782 $ 2

Percentage of total loan receivables 1.1 % 1.0 % 2.1 % 1.0 % — %

Total delinquent loans $ 1,371 $ 1,143 $ 2,514 $ 1,138 $ 5

Percentage of total loan receivables 1.7 % 1.4 % 3.1 % 1.4 % — %

Troubled Debt Restructurings The following table provides information on our TDR loan modifications during the periods presented: on Financing Receivables Three months ended June 30, Six months ended June 30,

($ in millions) 2021 2020 2021 2020 Credit cards $ 154 $ 127 $ 415 $ 352 Consumer installment loans — — — — Commercial credit products — — 1 1

Total $ 154 $ 127 $ 416 $ 353

Impaired Financing Receivables The following table provides information about loans classified as TDRs and specific reserves. We do not evaluate credit card loans on an individual basis but instead estimate an allowance for credit losses on a collective basis.

Total $ 1,234 $ (558) $ 676 $ 1,086

Total $ 1,242 $ (563) $ 679 $ 1,088

The following table presents the types and financial effects of loans modified and accounted for as TDRs during the periods presented:

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Three months ended June 30, 2021 2020 Interest income Interest income Interest income that would have Interest income that would have recognized during been recorded recognized during been recorded period when loans with original Average recorded period when loans with original Average recorded ($ in millions) were impaired terms investment were impaired terms investment Credit cards $ 8 $ 77 $ 1,270 $ 9 $ 67 $ 1,133 Consumer installment loans — — — — — — Commercial credit products — — 4 — — 3

Total $ 8 $ 77 $ 1,274 $ 9 $ 67 $ 1,136

Total $ 19 $ 156 $ 1,263 $ 21 $ 139 $ 1,140

Troubled Debt Restructurings on Financing Receivables, The following table presents the type, number and amount of loans accounted for as TDRs that enrolled in a modification plan within the previous 12 months Subsequent Default from the applicable balance sheet date and experienced a payment default and charged-off during the periods presented.

Three months ended June 30, 2021 2020

Total 21,484 $ 60 15,743 $ 40

Six months ended June 30, 2021 2020

Total 35,442 $ 99 31,990 $ 80

Financing Receivable Credit The following table provides the most recent VantageScore scores available for our customers at June 30, 2021 and December 31, 2020, Quality Indicators respectively, as a percentage of each class of loan receivable. For comparability purposes and to provide the best illustration of how the credit risk inherent in our loan portfolios has changed over time, the credit quality information at June 30, 2020 has also been presented to show applicable VantageScore score categories. The table below excludes 0.4%, 0.3% and 0.3% of our total loan receivables balance at each of June 30, 2021, December 31, 2020 and June 30, 2020, respectively, which represents those customer accounts for which a VantageScore score is not available. June 30, 2021 December 31, 2020 June 30, 2020

651 or 591 to 590 or 651 or 591 to 590 or 651 or 591 to 590 or higher 650 less higher 650 less higher 650 less

Credit cards 80 % 16 % 4 % 77 % 17 % 6 % 73 % 20 % 7 % Consumer installment loans 81 % 16 % 3 % 78 % 18 % 4 % 77 % 18 % 5 % Commercial credit products 93 % 4 % 3 % 92 % 5 % 3 % 91 % 5 % 4 % Interest Income and Interest Expense Disclosure The following table provides additional information about our interest and fees on loans, including merchant discounts, from our loan receivables, including held for sale:

($ in millions) 2021 2020 2021 2020 Credit cards(a) $ 3,484 $ 3,740 $ 7,141 $ 8,012 Consumer installment loans 59 37 112 72 Commercial credit products 23 30 44 63 Other 1 1 2 1

Total $ 3,567 $ 3,808 $ 7,299 $ 8,148

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Variable Interest Entities 6 Months Ended (Tables) Jun. 30, 2021 Variable Interest Entities [Abstract] Schedule of Variable Interest Entities The table below summarizes the assets and liabilities of our consolidated securitization VIEs described above:

($ in millions) June 30, 2021 December 31, 2020 Assets Loan receivables, net(a) $ 20,169 $ 22,683 Other assets(b) 374 52

Total $ 20,543 $ 22,735

Liabilities Borrowings $ 6,987 $ 7,810 Other liabilities 17 23

Total $ 7,004 $ 7,833

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Intangible Assets (Tables) Jun. 30, 2021 Goodwill and Intangible Assets Disclosure [Abstract] Schedule of Finite-Lived June 30, 2021 December 31, 2020 Intangible Assets Gross carrying Accumulated Gross carrying Accumulated ($ in millions) amount amortization Net amount amortization Net Customer-related $ 1,791 $ (1,150) $ 641 $ 1,734 $ (1,081) $ 653 Capitalized software and other 1,120 (663) 457 1,043 (571) 472

Total $ 2,911 $ (1,813) $ 1,098 $ 2,777 $ (1,652) $ 1,125

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Deposits (Tables) Jun. 30, 2021 Deposits [Abstract] Schedule of Deposit Liabilities June 30, 2021 December 31, 2020

($ in millions) Amount Average rate(a) Amount Average rate(a) Interest-bearing deposits $ 59,500 1.0 % $ 62,469 1.7 % Non-interest-bearing deposits 341 — 313 —

Total deposits $ 59,841 $ 62,782

______

(a) Based on interest expense for the six months ended June 30, 2021 and the year ended December 31, 2020 and average deposits balances. Schedule of Maturities of Deposit Liabilities At June 30, 2021, our interest-bearing time deposits maturing for the remainder of 2021 and over the next four years and thereafter were as follows:

($ in millions) 2021 2022 2023 2024 2025 Thereafter Deposits $ 8,131 $ 12,185 $ 2,248 $ 2,377 $ 662 $ 302

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Borrowings (Tables) Jun. 30, 2021 Debt Disclosure [Abstract] Schedule of Debt June 30, 2021 December 31, 2020

Weighted average Outstanding Outstanding ($ in millions) Maturity date Interest Rate interest rate Amount(a) Amount(a)

Borrowings of consolidated securitization entities:

Fixed securitized borrowings 2021 - 2023 2.34% - 3.87% 2.96 % $ 4,187 $ 5,510

Floating securitized borrowings 2021 - 2023 0.71% - 0.98% 0.80 % 2,800 2,300

Total borrowings of consolidated securitization entities 2.10 % 6,987 7,810

Senior unsecured notes:

Synchrony Financial senior unsecured notes:

Fixed senior unsecured notes 2022 - 2029 2.80% - 5.15% 4.13 % 5,722 6,468

Synchrony Bank senior unsecured notes:

Fixed senior unsecured notes 2022 3.00% 3.00 % 748 1,497

Total senior unsecured notes 4.00 % 6,470 7,965

Total borrowings $ 13,457 $ 15,775

______(a) The amounts presented above for outstanding borrowings include unamortized debt premiums, discounts and issuance costs.

Schedule of Maturities of Long-term Debt The following table summarizes the maturities of the principal amount of our borrowings of consolidated securitization entities and senior unsecured notes for the remainder of 2021 and over the next four years and thereafter:

($ in millions) 2021 2022 2023 2024 2025 Thereafter Borrowings $ 1,600 $ 4,733 $ 2,157 $ 1,850 $ 1,000 $ 2,150

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Fair Value Measurements 6 Months Ended (Tables) Jun. 30, 2021 Fair Value Disclosures [Abstract] Fair Value, Assets Measured on Recurring Basis The following tables present our assets and liabilities measured at fair value on a recurring basis.

Total $ 16 $ 5,684 $ 53 $ 5,753

Total $ 16 $ 7,430 $ 53 $ 7,499

Liabilities Contingent consideration — — 11 11

Total $ — $ — $ 11 $ 11

______

(a) For the six months ended June 30, 2021 and 2020, there were no fair value measurements transferred between levels. (b) Other assets primarily relate to equity investments measured at fair value. Fair Value, by Balance Sheet Grouping Financial Assets and Financial Liabilities Carried at Other Than Fair Value

Carrying Corresponding fair value amount

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Regulatory and Capital 6 Months Ended Adequacy (Tables) Jun. 30, 2021 Banking Regulation, Risk- Based Information [Abstract] Schedule of Compliance with Regulatory Capital The actual capital amounts, ratios and the applicable required minimums of the Company and the Bank are as follows: Requirements under Banking Regulations Synchrony Financial Minimum for capital At June 30, 2021 ($ in millions) Actual adequacy purposes Amount Ratio(a) Amount Ratio(b)

Minimum for capital At December 31, 2020 ($ in millions) Actual adequacy purposes Amount Ratio(a) Amount Ratio(b)

Synchrony Bank

Minimum to be well-capitalized Minimum for capital under prompt corrective action At June 30, 2021 ($ in millions) Actual adequacy purposes provisions Amount Ratio(a) Amount Ratio(b) Amount Ratio

Minimum to be well-capitalized Minimum for capital under prompt corrective action At December 31, 2020 ($ in millions) Actual adequacy purposes provisions Amount Ratio(a) Amount Ratio(b) Amount Ratio

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Earnings Per Share (Tables) Jun. 30, 2021 Earnings Per Share [Abstract] Schedule of Earnings Per Share, Basic and Diluted The following table presents the calculation of basic and diluted earnings per common share: Three months ended June 30, Six months ended June 30,

(in millions, except per share data) 2021 2020 2021 2020 Net earnings $ 1,242 $ 48 $ 2,267 $ 334 Preferred stock dividends (10) (11) $ (21) $ (22)

Net earnings available to common stockholders $ 1,232 $ 37 $ 2,246 $ 312

Weighted average common shares outstanding, basic 577.2 583.7 580.2 $ 594.3 Effect of dilutive securities 4.5 0.7 4.4 $ 1.6

Weighted average common shares outstanding, dilutive 581.7 584.4 $ 584.6 $ 595.9

Earnings per basic common share $ 2.13 $ 0.06 $ 3.87 $ 0.52

Earnings per diluted common share $ 2.12 $ 0.06 $ 3.84 $ 0.52

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 6 Months Ended Incomes Taxes (Tables) Jun. 30, 2021 Income Tax Disclosure [Abstract] Unrecognized Tax Benefits ($ in millions) June 30, 2021 December 31, 2020 Unrecognized tax benefits, excluding related interest expense and penalties(a) $ 247 $ 268 Portion that, if recognized, would reduce tax expense and effective tax rate(b) $ 168 $ 183

______

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Debt Securities - Schedule of Dec. Available for Sale Securities Jun. 30, 2021 31, (Details) - USD ($) 2020 $ in Millions Total Amortized cost $ $ 5,705 7,435 Gross unrealized gains 28 35 Gross unrealized losses (5) (1) Estimated fair value 5,728 7,469 U.S. government and federal agency Debt Amortized cost 2,531 3,926 Gross unrealized gains 1 1 Gross unrealized losses (1) 0 Estimated fair value 2,531 3,927 State and municipal Debt Amortized cost 37 40 Gross unrealized gains 0 0 Gross unrealized losses (2) (1) Estimated fair value 35 39 Residential mortgage-backed Debt Securities, Available-for-sale [Line Items] Residential Mortgage Backed Securities pledged as collateral to the Federal Reserve 168 229 Debt Amortized cost [1] 696 817 Gross unrealized gains [1] 20 25 Gross unrealized losses [1] (2) 0 Estimated fair value [1] 714 842 Asset-backed Debt Amortized cost [2] 2,433 2,652 Gross unrealized gains [2] 6 9 Gross unrealized losses [2] 0 0 Estimated fair value [2] 2,439 2,661 Other Debt Obligations Debt Amortized cost 8 0 Gross unrealized gains 1 0 Gross unrealized losses 0 0 Estimated fair value $ 9 $ 0

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document [1]All of our residential mortgage-backed securities have been issued by government-sponsored entities and are collateralized by U.S. mortgages. At June 30, 2021 and December 31, 2020, $168 million and $229 million of residential mortgage-backed securities, respectively, are pledged by the Bank as collateral to the Federal Reserve to secure Federal Reserve Discount Window advances. [2]Our asset-backed securities are collateralized by credit card and auto loans.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Debt Securities - Continuous Unrealized Losses (Details) - Jun. 30, 2021Dec. 31, 2020 USD ($) $ in Millions Estimated fair value Less than 12 months $ 989 $ 251 12 months or more 20 21 Gross unrealized losses Less than 12 months (3) 0 12 months or more (2) (1) U.S. government and federal agency Estimated fair value Less than 12 months 360 0 12 months or more 0 0 Gross unrealized losses Less than 12 months (1) 0 12 months or more 0 0 State and municipal Estimated fair value Less than 12 months 4 3 12 months or more 20 21 Gross unrealized losses Less than 12 months 0 0 12 months or more (2) (1) Residential mortgage-backed Estimated fair value Less than 12 months 126 6 12 months or more 0 0 Gross unrealized losses Less than 12 months (2) 0 12 months or more 0 0 Asset-backed Estimated fair value Less than 12 months 499 242 12 months or more 0 0 Gross unrealized losses Less than 12 months 0 0 12 months or more 0 $ 0 Other Debt Obligations Estimated fair value Less than 12 months 0 12 months or more 0 Gross unrealized losses Less than 12 months 0

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Debt Securities - Contractual Jun. 30, 2021 Maturities (Details) USD ($) $ in Millions Amortized Cost Within one year $ 3,229 After one year through five years 1,739 After five years through ten years 244 After ten years 493 Estimated Fair Value Within one year 3,232 After one year through five years 1,742 After five years through ten years 253 After ten years $ 501 Weighted Average Yield Within one year 0.30% [1] After one year through five years 0.30% [1] After five years through ten years 2.10% [1] After ten years 1.70% [1] [1]Weighted average yield is calculated based on the amortized cost of each security. In calculating yield, no adjustment has been made with respect to any tax-exempt obligations.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and Allowance for Credit Losses Dec. - Loan Receivables (Details) - Jun. 30, 2021 31, USD ($) 2020 $ in Millions Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) $ [1],[2] $ 78,374 81,867 Loan Receivable, Deferred Income 168 153 Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 74,429 78,455 Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 2,507 2,125 Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 1,379 1,250 Other Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 59 37 Variable Interest Entity, Primary Beneficiary Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) $ $ 22,380 25,395 [1] Total loan receivables include $22.4 billion and $25.4 billion of restricted loans of consolidated securitization entities at June 30, 2021 and December 31, 2020, respectively. See Note 5. Variable Interest Entities for further information on these restricted loans. [2]At June 30, 2021 and December 31, 2020, loan receivables included deferred costs, net of deferred income, of $168 million and $153 million, respectively.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and 3 Months Ended 6 Months Ended Allowance for Credit Losses - Allowance for Credit Jun. 30, Jun. 30, Jun. 30, Jun. 30, Dec. 31, Losses (Details) - USD ($) 2021 2020 2021 2020 2019 $ in Millions Financing Receivable, Allowance for Credit Loss [Roll Forward] Beginning Balance $ 9,901 $ 9,175 $ 10,265 $ 8,623 Provision for credit losses (194) 1,673 140 3,350 Gross charge-offs (903) (1,291) (1,828) (2,716) Recoveries 219 245 445 545 Other 1 Ending Balance 9,023 9,802 9,023 9,802 Impact of ASU 2016-13 Adoption $ 3,021 Financing Receivable, Allowance for Credit Loss, Period 1,200 Increase (Decrease) Allowance for loan losses 5,602 Credit cards Financing Receivable, Allowance for Credit Loss [Roll Forward] Beginning Balance 9,735 9,029 10,076 8,495 Provision for credit losses (163) 1,633 178 3,268 Gross charge-offs (881) (1,265) (1,782) (2,660) Recoveries 213 240 432 534 Other 0 Ending Balance 8,904 9,637 8,904 9,637 Impact of ASU 2016-13 Adoption 2,989 Allowance for loan losses 5,506 Consumer installment loans Financing Receivable, Allowance for Credit Loss [Roll Forward] Beginning Balance 100 83 127 72 Provision for credit losses (26) 28 (44) 52 Gross charge-offs (12) (11) (27) (27) Recoveries 5 3 10 6 Other 1 Ending Balance 67 103 67 103 Impact of ASU 2016-13 Adoption 26 Allowance for loan losses 46 Commercial credit products Financing Receivable, Allowance for Credit Loss [Roll Forward] Beginning Balance 64 62 61 55 Provision for credit losses (5) 12 5 30

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Gross charge-offs (10) (15) (19) (29) Recoveries 1 2 3 5 Other 0 Ending Balance 50 61 50 61 Impact of ASU 2016-13 Adoption 6 Allowance for loan losses 49 Other Financing Receivable, Allowance for Credit Loss [Roll Forward] Beginning Balance 2 1 1 1 Provision for credit losses 0 0 1 0 Gross charge-offs 0 0 0 0 Recoveries 0 0 0 0 Other 0 Ending Balance $ 2 $ 1 $ 2 $ 1 Impact of ASU 2016-13 Adoption 0 Allowance for loan losses $ 1

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and 6 Months Allowance for Credit Losses Ended - Delinquent and Non Dec. Accrual Status (Details) - Jun. 30, 2021 31, USD ($) 2020 $ in Millions Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) $ [1],[2] $ 78,374 81,867 90 or more days delinquent and accruing 782 1,138 Total non-accruing $ 2 $ 5 Loans and Leases Receivable, Maximum Maturity Period for Loans in Permanent 60 months Modification Program Financing Receivable, Percentage of Total Loan Receivables Percentage of total loan receivables, 30-89 days delinquent 1.10% 1.70% Percentage of total loan receivables, 90 or more days delinquent 1.00% 1.40% Percentage of total loan receivables, Past due 2.10% 3.10% Percentage of total loan receivables, 90 or more days delinquent and accruing 1.00% 1.40% Percentage of total loan receivables, Total non-accruing 0.00% 0.00% Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) $ $ 74,429 78,455 90 or more days delinquent and accruing 773 1,128 Total non-accruing 0 0 Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 2,507 2,125 90 or more days delinquent and accruing 0 0 Total non-accruing 2 5 Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 1,379 1,250 90 or more days delinquent and accruing 9 10 Total non-accruing 0 0 Other Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 59 37 Financing Receivables, 30 to 89 Days Past Due Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 869 1,371 Financing Receivables, 30 to 89 Days Past Due | Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 834 1,325

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Financing Receivables, 30 to 89 Days Past Due | Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 21 26 Financing Receivables, 30 to 89 Days Past Due | Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 14 20 Financial Asset, Equal to or Greater than 90 Days Past Due Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 784 1,143 Financial Asset, Equal to or Greater than 90 Days Past Due | Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 773 1,128 Financial Asset, Equal to or Greater than 90 Days Past Due | Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 2 5 Financial Asset, Equal to or Greater than 90 Days Past Due | Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 9 10 Financial Asset, Past Due Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 1,653 2,514 Financial Asset, Past Due | Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 1,607 2,453 Financial Asset, Past Due | Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) 23 31 Financial Asset, Past Due | Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Loan receivables: (Notes 4 and 5) $ 23 $ 30 [1] Total loan receivables include $22.4 billion and $25.4 billion of restricted loans of consolidated securitization entities at June 30, 2021 and December 31, 2020, respectively. See Note 5. Variable Interest Entities for further information on these restricted loans. [2]At June 30, 2021 and December 31, 2020, loan receivables included deferred costs, net of deferred income, of $168 million and $153 million, respectively.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and 3 Months Ended 6 Months Ended Allowance for Credit Losses - Loans Entered into a Loan Jun. 30, Jun. 30, Jun. 30, Jun. 30, Modification Program 2021 2020 2021 2020 (Details) - USD ($) $ in Millions Accounts, Notes, Loans and Financing Receivable [Line Items] Total loans entered into a modification program $ 154 $ 127 $ 416 $ 353 Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Total loans entered into a modification program 154 127 415 352 Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Total loans entered into a modification program 0 0 0 0 Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Total loans entered into a modification program $ 0 $ 0 $ 1 $ 1

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and Allowance for Credit Losses - Classified as TDRs (Details) Jun. 30, 2021Dec. 31, 2020 - USD ($) $ in Millions Accounts, Notes, Loans and Financing Receivable [Line Items] Total recorded investment $ 1,234 $ 1,242 Related allowance (558) (563) Net recorded investment 676 679 Unpaid principal balance 1,086 1,088 Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Total recorded investment 1,230 1,238 Related allowance (556) (561) Net recorded investment 674 677 Unpaid principal balance 1,082 1,084 Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Total recorded investment 0 0 Related allowance 0 0 Net recorded investment 0 0 Unpaid principal balance 0 0 Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Total recorded investment 4 4 Related allowance (2) (2) Net recorded investment 2 2 Unpaid principal balance $ 4 $ 4

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and 3 Months 6 Months Allowance for Credit Losses Ended Ended - Financial Effects of TDRs Jun. 30, Jun. 30, Jun. 30, Jun. 30, Mar. Dec. 31, Mar. Dec. 31, (Details) - USD ($) 2021 2020 2021 2020 31, 2021 2020 31, 2020 2019 $ in Millions Accounts, Notes, Loans and Financing Receivable [Line Items] Financing Receivable, Allowance for $ $ 9,023 $ 9,802 $ 9,023 $ 9,802 $ 9,901 $ 9,175 $ 8,623 Credit Loss 10,265 Interest income recognized during period 8 9 19 21 when loans were impaired Interest income that would have been 77 67 156 139 recorded with original terms Average recorded investment 1,274 1,136 1,263 1,140 Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Financing Receivable, Allowance for 8,904 9,637 8,904 9,637 9,735 10,076 9,029 8,495 Credit Loss Interest income recognized during period 8 9 19 21 when loans were impaired Interest income that would have been 77 67 156 139 recorded with original terms Average recorded investment 1,270 1,133 1,259 1,137 Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Financing Receivable, Allowance for 67 103 67 103 100 127 83 72 Credit Loss Interest income recognized during period 0 0 0 0 when loans were impaired Interest income that would have been 0 0 0 0 recorded with original terms Average recorded investment 0 0 0 0 Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Financing Receivable, Allowance for 50 61 50 61 64 61 62 55 Credit Loss Interest income recognized during period 0 0 0 0 when loans were impaired Interest income that would have been 0 0 0 0 recorded with original terms Average recorded investment 4 3 4 3 Other

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Accounts, Notes, Loans and Financing Receivable [Line Items] Financing Receivable, Allowance for $ 2 $ 1 $ 2 $ 1 $ 2 $ 1 $ 1 $ 1 Credit Loss

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 3 Months Ended 6 Months Ended Loan Receivables and Jun. 30, Jun. 30, Jun. 30, Jun. 30, Allowance for Credit Losses 2021 2020 2021 2020 - Payment Defaults (Details) USD ($) USD ($) USD ($) USD ($) $ in Millions contract contract contract contract Accounts, Notes, Loans and Financing Receivable [Line Items] Accounts defaulted | contract 21,484 15,743 35,442 31,990 Loans defaulted | $ $ 60 $ 40 $ 99 $ 80 Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Accounts defaulted | contract 21,440 15,689 35,366 31,914 Loans defaulted | $ $ 60 $ 40 $ 99 $ 80 Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Accounts defaulted | contract 0 0 0 0 Loans defaulted | $ $ 0 $ 0 $ 0 $ 0 Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Accounts defaulted | contract 44 54 76 76 Loans defaulted | $ $ 0 $ 0 $ 0 $ 0

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and Allowance for Credit Losses Jun. 30, Dec. 31, Jun. 30, - Credit Quality Indicators 2021 2020 2020 (Details) Accounts, Notes, Loans and Financing Receivable [Line Items] Financing Receivable, Credit Quality Indicators, Percentage of Loan 0.40% 0.30% 0.30% Receivables with No Vantage Score Credit cards | Six Hundred and Fifty-One or Higher Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 80.00% 77.00% 73.00% Credit cards | Five Hundred and Ninety-One to Six Hundred and Fifty Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 16.00% 17.00% 20.00% Credit cards | Five Hundred and Ninety or Less Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 4.00% 6.00% 7.00% Consumer installment loans | Six Hundred and Fifty-One or Higher Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 81.00% 78.00% 77.00% Consumer installment loans | Five Hundred and Ninety-One to Six Hundred and Fifty Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 16.00% 18.00% 18.00% Consumer installment loans | Five Hundred and Ninety or Less Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 3.00% 4.00% 5.00% Commercial credit products | Six Hundred and Fifty-One or Higher Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 93.00% 92.00% 91.00% Commercial credit products | Five Hundred and Ninety-One to Six Hundred and Fifty Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 4.00% 5.00% 5.00% Commercial credit products | Five Hundred and Ninety or Less Accounts, Notes, Loans and Financing Receivable [Line Items] Percentage of class of loan receivable 3.00% 3.00% 4.00%

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Loan Receivables and 3 Months Ended 6 Months Ended Allowance for Credit Losses Jun. - Interest Income by Product Jun. 30, Jun. 30, Jun. 30, 30, (Details) - USD ($) 2021 2020 2021 2020 $ in Millions Accounts, Notes, Loans and Financing Receivable [Line Items] Interest and fees on loans $ $ 3,567 $ 3,808 $ 7,299 8,148 Credit cards Accounts, Notes, Loans and Financing Receivable [Line Items] Interest and fees on loans [1] 3,484 3,740 7,141 8,012 Financing Receivable, Accrued Interest, Writeoff 296 418 601 895 Consumer installment loans Accounts, Notes, Loans and Financing Receivable [Line Items] Interest and fees on loans 59 37 112 72 Commercial credit products Accounts, Notes, Loans and Financing Receivable [Line Items] Interest and fees on loans 23 30 44 63 Other Accounts, Notes, Loans and Financing Receivable [Line Items] Interest and fees on loans $ 1 $ 1 $ 2 $ 1 [1]Interest income on credit cards that was reversed related to accrued interest receivables written off was $296 million and $418 million for the three months ended June 30, 2021 and 2020, respectively, and $601 million and $895 million for the six months ended June 30, 2021 and 2020, respectively

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Variable Interest Entities - Dec. Summary of Assets and Jun. 30, Mar. 31, Dec. 31, Jun. 30, Mar. 31, 31, Liabilities (Details) - USD ($) 2021 2021 2020 2020 2020 2019 $ in Millions Variable Interest Entity [Line Items] Loan receivables, net $ 69,351 $ 71,602 Other assets 3,618 3,145 Total assets 92,017 95,948 Total liabilities 77,820 83,247 Financing Receivable, Allowance for Credit Loss $ 9,023 $ 9,901 10,265 $ 9,802 $ 9,175 8,623 Allowance for loan losses $ 5,602 Loan receivable, before allowance for losses [1],[2] 78,374 81,867 Variable Interest Entity, Primary Beneficiary Variable Interest Entity [Line Items] Loan receivables, net [3] 20,169 22,683 Other assets [4] 374 52 Total assets 20,543 22,735 Borrowings [5] 6,987 7,810 Other liabilities 17 23 Total liabilities 7,004 7,833 Financing Receivable, Allowance for Credit Loss 2,200 2,700 Loan receivable, before allowance for losses 22,380 25,395 Variable Interest Entity, Primary Beneficiary | Other Assets [Member] Variable Interest Entity [Line Items] Restricted Cash Equivalents $ 371 $ 48 [1] Total loan receivables include $22.4 billion and $25.4 billion of restricted loans of consolidated securitization entities at June 30, 2021 and December 31, 2020, respectively. See Note 5. Variable Interest Entities for further information on these restricted loans. [2]At June 30, 2021 and December 31, 2020, loan receivables included deferred costs, net of deferred income, of $168 million and $153 million, respectively. [3]Includes $2.2 billion and $2.7 billion of related allowance for credit losses resulting in gross restricted loans of $22.4 billion and $25.4 billion at June 30, 2021 and December 31, 2020, respectively. [4]Includes $371 million and $48 million of segregated funds held by the VIEs at June 30, 2021 and December 31, 2020, respectively, which are classified as restricted cash and equivalents and included as a component of other assets in our Condensed Consolidated Statements of Financial Position. [5]The amounts presented above for outstanding borrowings include unamortized debt premiums, discounts and issuance costs.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document 3 Months 6 Months Variable Interest Entities - Ended Ended Narrative (Details) - USD ($) Jun. 30, Jun. 30, Jun. 30, Jun. 30, Mar. Dec. 31, Mar. Dec. 31, $ in Millions 2021 2020 2021 2020 31, 2021 2020 31, 2020 2019 Variable Interest Entity [Line Items] Allowance for credit losses $ $ 9,023 $ 9,802 $ 9,023 $ 9,802 $ 9,901 $ 9,175 $ 8,623 10,265 Allowance for loan losses $ 5,602 Interest and fees on loans 3,567 3,808 7,299 8,148 Provision for credit losses (194) 1,673 140 3,350 Variable Interest Entity, Primary Beneficiary Variable Interest Entity [Line Items] Allowance for credit losses 2,200 2,200 2,700 Interest and fees on loans 900 1,200 2,000 2,500 Provision for credit losses (23) 480 (80) 1,000 Interest on borrowings of consolidated 44 $ 59 95 $ 132 securitization entities Variable Interest Entity, Primary Beneficiary | Other Assets [Member] Variable Interest Entity [Line Items] Restricted Cash Equivalents $ 371 $ 371 $ 48

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Intangible Assets - Schedule of Finite-Lived Intangible Jun. 30, 2021Dec. 31, 2020 Assets (Details) - USD ($) $ in Millions Finite-Lived Intangible Assets [Line Items] Gross carrying amount $ 2,911 $ 2,777 Accumulated amortization (1,813) (1,652) Net 1,098 1,125 Customer-related Finite-Lived Intangible Assets [Line Items] Gross carrying amount 1,791 1,734 Accumulated amortization (1,150) (1,081) Net 641 653 Capitalized software and other Finite-Lived Intangible Assets [Line Items] Gross carrying amount 1,120 1,043 Accumulated amortization (663) (571) Net $ 457 $ 472

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Intangible Assets Narrative 3 Months Ended 6 Months Ended (Details) - USD ($) Jun. 30, Jun. 30, Jun. 30, Jun. 30, $ in Millions 2021 2020 2021 2020 Finite-Lived Intangible Assets [Line Items] Finite-lived intangible assets acquired $ 142 Customer-Related Intangible Assets [Member] Finite-Lived Intangible Assets [Line Items] Finite-lived intangible assets acquired $ 62 $ 18 Acquired Finite-lived Intangible Assets, Weighted Average Useful 5 years 7 years Life Selling and Marketing Expense [Member] | Retail Partner Contracts Finite-Lived Intangible Assets [Line Items] Amortization expense $ 32 $ 33 $ 64 $ 65 Other Expense | Finite-Lived Intangible Assets, Excluding Retail Partner Contracts Finite-Lived Intangible Assets [Line Items] Amortization expense $ 51 $ 49 $ 101 $ 99

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Deposits - Schedule of Deposit Liabilities (Details) - Dec. 31, Jun. 30, 2021 USD ($) 2020 $ in Millions Deposits [Abstract] Interest-bearing deposits, amount $ 59,500 $ 62,469 Non-interest-bearing deposits, amount 341 313 Total deposits $ 59,841 $ 62,782 Average Rate Domestic Deposits [1] 1.00% 1.70% [1]Based on interest expense for the six months ended June 30, 2021 and the year ended December 31, 2020 and average deposits balances.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Deposits - Maturity Schedule Jun. 30, 2021 (Details) USD ($) $ in Millions Maturities of Time Deposits [Abstract] 2021 $ 8,131 2022 12,185 2023 2,248 2024 2,377 2025 662 Thereafter $ 302

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Deposits - Narrative (Details) - USD ($) Jun. 30, 2021Dec. 31, 2020 $ in Billions Schedule of Deposits [Line Items] Time Deposits, at or Above FDIC Insurance Limit $ 5.2 $ 6.5 Demand deposits with no defined maturity 28.4 Deposits, Savings Deposits 26.9 Program Arranger Schedule of Deposits [Line Items] Broker network deposit sweeps $ 5.2

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Borrowings - Borrowings Jun. 30, Dec. 31, Schedule (Details) - USD ($) 2021 2020 $ in Millions Amount Total borrowings [1] $ 13,457 $ 15,775 Senior unsecured notes Amount Unsecured debt [1] $ 6,470 7,965 Average rate Weighted average interest rate 4.00% Fixed Senior Unsecured Notes | Senior unsecured notes Amount Unsecured debt [1] $ 5,722 6,468 Average rate Weighted average interest rate 4.13% Subsidiaries [Member] | Fixed Senior Unsecured Notes | Senior unsecured notes Amount Unsecured debt [1] $ 748 1,497 Average rate Weighted average interest rate 3.00% Variable Interest Entity, Primary Beneficiary Average rate Weighted average interest rate 2.10% Borrowings of consolidated securitization entities [1] $ 6,987 7,810 Variable Interest Entity, Primary Beneficiary | Fixed Securitized Borrowings Average rate Weighted average interest rate 2.96% Borrowings of consolidated securitization entities [1] $ 4,187 5,510 Variable Interest Entity, Primary Beneficiary | Floating Securitized Borrowings Average rate Weighted average interest rate 0.80% Borrowings of consolidated securitization entities [1] $ 2,800 $ 2,300 Minimum | Fixed Senior Unsecured Notes | Senior unsecured notes Average rate Debt Instrument, Interest Rate, Stated Percentage 2.80% Minimum | Variable Interest Entity, Primary Beneficiary | Fixed Securitized Borrowings Average rate Debt Instrument, Interest Rate, Stated Percentage 2.34% Minimum | Variable Interest Entity, Primary Beneficiary | Floating Securitized Borrowings Average rate

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Debt Instrument, Interest Rate, Stated Percentage 0.71% Maximum | Fixed Senior Unsecured Notes | Senior unsecured notes Average rate Debt Instrument, Interest Rate, Stated Percentage 5.15% Maximum | Subsidiaries [Member] | Fixed Senior Unsecured Notes | Senior unsecured notes Average rate Debt Instrument, Interest Rate, Stated Percentage 3.00% Maximum | Variable Interest Entity, Primary Beneficiary | Fixed Securitized Borrowings Average rate Debt Instrument, Interest Rate, Stated Percentage 3.87% Maximum | Variable Interest Entity, Primary Beneficiary | Floating Securitized Borrowings Average rate Debt Instrument, Interest Rate, Stated Percentage 0.98% [1]The amounts presented above for outstanding borrowings include unamortized debt premiums, discounts and issuance costs.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Borrowings - Borrowings Jun. 30, 2021 Maturity Schedule (Details) USD ($) $ in Millions Maturities of Long-term Debt [Abstract] 2021 $ 1,600 2022 4,733 2023 2,157 2024 1,850 2025 1,000 Thereafter $ 2,150

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Borrowings - Narrative Jun. 30, 2021 (Details) USD ($) $ in Billions Variable Interest Entity, Primary Beneficiary Debt Instrument [Line Items] Remaining undrawn capacity $ 4.4 Revolving Credit Facility | Unsecured Debt Debt Instrument [Line Items] Undrawn capacity $ 0.5

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Fair Value Measurement - Recurring Fair Value Dec. Jun. 30, Measurements (Details) - 31, 2021 USD ($) 2020 $ in Millions Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Other assets $ $ 3,618 3,145 Fair Value, Measurements, Recurring Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Other assets [1],[2] 25 30 Total [1] 5,753 7,499 Business Combination, Contingent Consideration, Liability [1] 11 Financial and Nonfinancial Liabilities, Fair Value Disclosure [1] 11 Fair Value, Measurements, Recurring | Level 1 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Other assets [2] 16 16 Total 16 16 Business Combination, Contingent Consideration, Liability 0 Financial and Nonfinancial Liabilities, Fair Value Disclosure 0 Fair Value, Measurements, Recurring | Level 2 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Other assets [2] 0 0 Total 5,684 7,430 Business Combination, Contingent Consideration, Liability 0 Financial and Nonfinancial Liabilities, Fair Value Disclosure 0 Fair Value, Measurements, Recurring | Level 3 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Other assets [2] 9 14 Total 53 53 Business Combination, Contingent Consideration, Liability 11 Financial and Nonfinancial Liabilities, Fair Value Disclosure 11 U.S. government and federal agency Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 2,531 3,927 U.S. government and federal agency | Fair Value, Measurements, Recurring

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities [1] 2,531 3,927 U.S. government and federal agency | Fair Value, Measurements, Recurring | Level 1 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 U.S. government and federal agency | Fair Value, Measurements, Recurring | Level 2 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 2,531 3,927 U.S. government and federal agency | Fair Value, Measurements, Recurring | Level 3 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 State and municipal Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 35 39 State and municipal | Fair Value, Measurements, Recurring Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities [1] 35 39 State and municipal | Fair Value, Measurements, Recurring | Level 1 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 State and municipal | Fair Value, Measurements, Recurring | Level 2 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 State and municipal | Fair Value, Measurements, Recurring | Level 3 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 35 39 Residential mortgage-backed Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities [3] 714 842 Residential mortgage-backed | Fair Value, Measurements, Recurring Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities [1] 714 842 Residential mortgage-backed | Fair Value, Measurements, Recurring | Level 1

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 Residential mortgage-backed | Fair Value, Measurements, Recurring | Level 2 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 714 842 Residential mortgage-backed | Fair Value, Measurements, Recurring | Level 3 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 Asset-backed Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities [4] 2,439 2,661 Asset-backed | Fair Value, Measurements, Recurring Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities [1] 2,439 2,661 Asset-backed | Fair Value, Measurements, Recurring | Level 1 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 Asset-backed | Fair Value, Measurements, Recurring | Level 2 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 2,439 2,661 Asset-backed | Fair Value, Measurements, Recurring | Level 3 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 0 Other Debt Obligations Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 9 $ 0 Other Debt Obligations | Fair Value, Measurements, Recurring Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 9 Other Debt Obligations | Fair Value, Measurements, Recurring | Level 1 Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Debt securities 0 Other Debt Obligations | Fair Value, Measurements, Recurring | Level 2

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Fair Value Measurement - Fair Value Asset and Dec. Liabilities Carried at Other Jun. 30, 2021 31, than Fair Value (Details) - 2020 USD ($) $ in Millions Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Cash and equivalents $ [1] $ 11,117 11,524 Other assets [1],[2] 425 81 Loan receivables, net [3] 82,082 85,234 Loans Held-for-sale, Fair Value Disclosure [3] 0 5 Deposits 60,266 63,382 Carrying Value Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Cash and equivalents [1] 11,117 11,524 Other assets [1],[2] 425 81 Loan receivables, net [3] 69,351 71,602 Loans Held-for-sale, Fair Value Disclosure [3] 0 5 Deposits 59,841 62,782 Level 1 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Cash and equivalents [1] 11,117 11,524 Other assets [1],[2] 425 81 Loan receivables, net [3] 0 0 Loans Held-for-sale, Fair Value Disclosure [3] 0 0 Deposits 0 0 Level 2 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Cash and equivalents [1] 0 0 Other assets [1],[2] 0 0 Loan receivables, net [3] 0 0 Loans Held-for-sale, Fair Value Disclosure [3] 0 0 Deposits 60,266 63,382 Level 3 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Cash and equivalents [1] 0 0 Other assets [1],[2] 0 0 Loan receivables, net [3] 82,082 85,234 Loans Held-for-sale, Fair Value Disclosure [3] 0 5

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Deposits 0 0 Senior Notes Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Debt Instrument, Fair Value Disclosure 7,105 8,704 Senior Notes | Carrying Value Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Debt Instrument, Fair Value Disclosure 6,470 7,965 Senior Notes | Level 1 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Debt Instrument, Fair Value Disclosure 0 0 Senior Notes | Level 2 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Debt Instrument, Fair Value Disclosure 7,105 8,704 Senior Notes | Level 3 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Debt Instrument, Fair Value Disclosure 0 0 Variable Interest Entity, Primary Beneficiary Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Borrowings of consolidated securitization entities 7,095 7,977 Variable Interest Entity, Primary Beneficiary | Carrying Value Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Borrowings of consolidated securitization entities 6,987 7,810 Variable Interest Entity, Primary Beneficiary | Level 1 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Borrowings of consolidated securitization entities 0 0 Variable Interest Entity, Primary Beneficiary | Level 2 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Borrowings of consolidated securitization entities 4,295 5,680 Variable Interest Entity, Primary Beneficiary | Level 3 Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items] Borrowings of consolidated securitization entities $ $ 2,800 2,297 [1]For cash and equivalents and restricted cash and equivalents, carrying value approximates fair value due to the liquid nature and short maturity of these instruments. Cash equivalents classified as Level 2 represent U.S. Government and Federal Agency debt securities with original maturities of three months or less or acquired within three months or less of their maturity. [2]This balance relates to restricted cash and equivalents, which is included in other assets. [3]Under certain retail partner program agreements, the expected sales proceeds in the event of a sale of their credit card portfolio may be limited to the amounts owed by our customers, which may be less than the fair value indicated above.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Regulatory and Capital Dec. Adequacy (Capital Amounts Jun. 30, 31, and Ratios) (Details) - Basel 2021 2020 III USD ($) USD $ in Millions ($) Compliance with Regulatory Capital Requirements under Banking Regulations [Line Items] Capital conservation buffer 0.025 0.025 Total risk-based capital Actual $ $ 15,710 14,604 Actual (percent) [1] 0.201 0.181 Minimum for capital adequacy purposes $ $ 6,262 6,445 Minimum for capital adequacy purposes (percent) [2] 0.080 0.080 Tier 1 risk-based capital Banking Regulation, Tier One Risk-Based Capital, Actual $ $ 14,671 13,525 Actual (percent) [1] 0.187 0.168 Minimum for capital adequacy purposes $ $ 4,697 4,834 Minimum for capital adequacy purposes (percent) [2] 0.060 0.060 Tier 1 leverage Banking Regulation, Tier One Leverage Capital, Actual $ $ 14,671 13,525 Actual (percent) [1] 0.156 0.140 Minimum for capital adequacy purposes $ $ 3,752 3,869 Minimum for capital adequacy purposes (percent) [2] 0.040 0.040 Common equity Tier I capital Common equity, actual $ $ 13,937 12,791 Common equity, actual (percent) [1] 0.178 0.159 Common equity, minimum for capital adequacy purposes $ $ 3,523 3,625 Common Equity Tier One Capital Required for Capital Adequacy to Risk Weighted [2] 0.045 0.045 Assets Synchrony Bank Total risk-based capital Actual $ $ 14,460 12,784 Actual (percent) [1] 0.206 0.178

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Minimum for capital adequacy purposes $ $ 5,624 5,747 Minimum for capital adequacy purposes (percent) [2] 0.080 0.080 Minimum to be well-capitalized under prompt corrective action provisions $ $ 7,031 7,184 Minimum to be well-capitalized under prompt corrective action provisions (percent) 0.100 0.100 Tier 1 risk-based capital Banking Regulation, Tier One Risk-Based Capital, Actual $ $ 13,526 11,821 Actual (percent) [1] 0.192 0.165 Minimum for capital adequacy purposes $ $ 4,218 4,310 Minimum for capital adequacy purposes (percent) [2] 0.060 0.060 Minimum to be well-capitalized under prompt corrective action provisions $ $ 5,624 5,747 Minimum to be well-capitalized under prompt corrective action provisions (percent) 0.080 0.080 Tier 1 leverage Banking Regulation, Tier One Leverage Capital, Actual $ $ 13,526 11,821 Actual (percent) [1] 0.160 0.136 Minimum for capital adequacy purposes $ $ 3,381 3,484 Minimum for capital adequacy purposes (percent) [2] 0.040 0.040 Minimum to be well-capitalized under prompt corrective action provisions $ $ 4,227 4,356 Minimum to be well-capitalized under prompt corrective action provisions (percent) 0.050 0.050 Common equity Tier I capital Common equity, actual $ $ 13,526 11,821 Common equity, actual (percent) [1] 0.192 0.165 Common equity, minimum for capital adequacy purposes $ $ 3,164 3,233 Common Equity Tier One Capital Required for Capital Adequacy to Risk Weighted [2] 0.045 0.045 Assets Common equity, minimum to be well-capitalized under prompt corrective action $ $ 4,570 provisions 4,669 Common Equity Tier One Capital Required to be Well Capitalized Risk Weighted Assets 0.065 0.065 [1]Capital ratios are calculated based on the Basel III Standardized Approach rules. Capital amounts and ratios at June 30, 2021 and at December 31, 2020 in the above tables reflect the application of the CECL regulatory capital transition adjustment. [2]At June 30, 2021 and at December 31, 2020, Synchrony Financial and the Bank also must maintain a capital conservation buffer of common equity Tier 1 capital in excess of minimum risk-based capital ratios by at least 2.5 percentage points to avoid limits on capital distributions and certain discretionary bonus payments to executive officers and similar employees.

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Earnings Per Share - Basic 3 Months Ended 6 Months Ended and Diluted Earnings Per Share (Details) - USD ($) Jun. 30, Mar. 31, Jun. 30, Mar. 31, Jun. 30, Jun. 30, $ / shares in Units, shares in 2021 2021 2020 2020 2021 2020 Millions, $ in Millions Earnings Per Share [Abstract] Net earnings $ 1,242 $ 1,025 $ 48 $ 286 $ 2,267 $ 334 Preferred stock dividends (10) (11) (21) (22) Net earnings available to common stockholders $ 1,232 $ 37 $ 2,246 $ 312 Weighted average common shares outstanding, 577.2 583.7 580.2 594.3 basic (in shares) Effect of dilutive securities (in shares) 4.5 0.7 4.4 1.6 Weighted average common shares outstanding, 581.7 584.4 584.6 595.9 dilutive (in shares) Earnings per basic common share (in usd per $ 2.13 $ 0.06 $ 3.87 $ 0.52 share) Earnings per diluted common share (in usd per $ 2.12 $ 0.06 $ 3.84 $ 0.52 share)

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Earnings Per Share - 3 Months Ended 6 Months Ended Narrative (Details) - shares Jun. 30, Jun. 30, Jun. 30, Jun. 30, shares in Millions 2021 2020 2021 2020 Earnings Per Share [Abstract] Antidilutive securities excluded from computation of earnings per 1 11 1 8 share, amount

Copyright © 2021 www.secdatabase.com. All Rights Reserved. Please Consider the Environment Before Printing This Document Income Taxes - Dec. Unrecognized Tax Benefits Jun. 30, 2021 31, (Details) - USD ($) 2020 $ in Millions Significant Change in Unrecognized Tax Benefits is Reasonably Possible [Line Items] Unrecognized tax benefits, excluding related interest expense and penalties $ [1] $ 247 268 Portion that, if recognized, would reduce tax expense and effective tax rate $ [2] 168 183 Decrease in Unrecognized Tax Benefits is Reasonably Possible 70 Decrease in Unrecognized Tax Benefits That Would Impact Effective Tax Rate $ 28 [1]Interest and penalties related to unrecognized tax benefits were not material for all periods presented. [2]Comprised of federal unrecognized tax benefits and state and local unrecognized tax benefits net of the effects of associated U.S. federal income taxes. Excludes amounts attributable to any related valuation allowances resulting from associated increases in deferred tax assets.

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