FOR , ACTIVE MILITARY AND THEIR FAMILIES

RESOURCE GUIDE

MILVETS.NC.GOV WWW.NC4VETS.COM 844.NC4.VETS NC4VETS @NC4VETS TABLEOFCONTENTS 7 Services by County

23 VA Benefits

49 Women’s Services

59 Healthcare

GENERAL DISCLAIMER Education Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, 95 or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by DMVA. The material provided in this publication is presented in summary form, is general in nature and is provided for 119 Employment informational purposes only.

REVISED 0518

ABOUT THIS PUBLICATION 143 Entrepreneurship The 2019 Resource Guide is a combination of information compiled from the N.C. Department of Military and Veterans Affairs, the Department of Health and Human Services, the Department of Commerce, and state and federal resources. This is one central location where you can find some of the most frequently accessed resources 161 Active Duty/Transition available to veterans, military service members, and their families. It is not an exhaustive list of all resources or protections available. Please contact DMVA if you have questions regarding the content or if you need additional assistance. 175 Personal Services

ALL IMAGES LICENSED UNDER CC BY 2.0 unless otherwise indicated.

See https://creativecommons.org/licenses/by/2.0/legalcode for terms and conditions. They are attributed to dvids, sdvietnamveterans, and soldiersmediacenter. 193 Housing FROM THE GOVERNOR

FROM THE GOVERNOR

Governor Cooper with Lt. General Hedelund

n , we’re proud to be the most Each year, Secretary Hall and his staff produce this military and friendly state in the nation. Our Resource Guide, a source that addresses virtually I state is home to hundreds of thousands of active every area of interest to active military and veterans. military service members, veterans and their families. We From finding a local service office, to information owe these families an incredible debt of gratitude and about scholarships for military children, my administration is working every day to ensure they information about veterans nursing homes, or even receive the benefits and respect they deserve. programs about veteran entrepreneurship, this Resource Guide can help meet the needs of veterans We also know how valuable military families are to and their families. our communities and economy. North Carolina is home to the most renowned military installations As Governor, I want every active service member in the world. When the highly-skilled soldiers, and veteran to know that we respect their pilots, sailors and marines stationed at these bases extraordinary contributions to our state and nation transition back to civilian life, we want them to and that they will always be at home in North continue to call North Carolina home. Carolina.

Under the leadership of Secretary Larry Hall, the N.C. Department of Military and Veterans Affairs is working to make North Carolina an even better place for active military service members and Roy Cooper, Governor veterans to serve, work and raise their families. A State of North Carolina distinguished Marine Corps veteran and son of a U.S. Army soldier, Secretary Hall knows firsthand the needs of active duty personnel and veterans. SUPPORT µ RESPOND µ PROMOTE MILITARY AND VETERAN FRIENDLY A MESSAGE FROM SECRETARY LARRY D. HALL

A MESSAGE FROM SECRETARY LARRY D. HALL

N.C. Department of Military and Veterans Affairs

reated in 2015, the North our communities and nation. As an sons, daughters, mothers, and fathers Carolina Department of infantry Marine, and now as North who answered the call to serve. We CMilitary and Veterans Affairs Carolina’s leading advocate for active are accountable to these brave men is the only State Cabinet Agency military, veterans, and their families, and women for those sacrifices, solely dedicated with serving our I understand that they are a part of and we don’t work to meet your active duty military service members, our community, not apart from our expectations, we strive to exceed veterans, and their families. Our staff communities—and our Department them. In the near future, one out of is committed to providing service at seeks to strengthen that bond day in every ten North Carolinians will be the highest levels, and in keeping the and day out. veterans. They have answered the values and integrity that our service call and served our Nation, and now The Cooper Administration and members and veterans exemplify. we stand ready to answer the call to NC DMVA understand the value That is why every year, we publish that active duty military service serve you. this Resource Guide as a streamline members, veterans, and their Yours in Service, and centralized source for veterans families play leading roles in our to get the benefits that they and their cities, towns, and indeed this families have earned. whole state. This guide wouldn’t be Growing up on Fort Bragg, watching possible without our partners across Larry D. Hall, Secretary my dad jump as a member of the state government, such as the NC N.C. Department of Military 82nd Airborne, I learned early on the Department of Commerce and their and Veterans Affairs value of service in the Armed Forces veteran employment initiatives. We and the importance of the military to want to honor the sacrifices of the „YOU CALL, DMVA ANSWERS – 844.624.8387

MISSION STATEMENT The North Carolina Department of Military and Veterans Affairs (NC DMVA) supports both active and reserve uniformed military personnel and their families; military installations and communi- ties; and military veterans and their families in North Carolina. The Department seeks to provide timely and responsive engagement to enhance NC’s current military and veteran friendly environ- ment. In addition, the Department also seeks to foster and promote business, technology, trans- portation, education, economic development, and healthcare for the above communities. Lastly, the Department works to accomplish these services by providing assistance and coordination be tween the Federal Government, the State of NC, its political subdivisions, and collaborative and supporting agencies.

VISION STATEMENT NC DMVA assists transitioning Military Personnel and Veterans as well as their families with receiv- ing the services and benefits they have EARNED. Additionally, NC DMVA coordinates with our bases and facilities to maintain and improve their operational capability as well as the viability of the surrounding communities in light of the BRAC process.

Larry D. Hall - Secretary Martin Falls - Assistant Secretary North Carolina Department of Military & North Carolina Department of Veterans Affairs Veteran Affairs

www.Milvets.NC.Gov

413 N. Salisbury St. Raleigh NC 27699

Toll Free: 844-624-8387 Facebook Twitter Fax: 984-204-8343 NC4VETS NC4VETS

4 VISIT US @ MILVETS.NC.GOV / 844-NC4-VETS (844-624-8387) VETERANS SERVICE CENTERS STATE OF NORTH CAROLINA VETERANS SERVICE CENTERS STATE OF NORTH CAROLINA

CANTON FORT BRAGG SOILDIER SALISBURY VAMC VETERANS SERVICE CENTER SUPPORT CENTER NCDVA OFFICER 120 Main St NCDVA OFFICER 1601 Brenner Ave Bldg 6 Canton, NC 28716 2483 Normandy Drive, Room BB33 Salisbury, NC 28144 (828) 646-6937 Fort Bragg, NC 28307 (704) 638-9000 ext. 16427 Monday through Friday 8:00AM - 5:00PM (910) 908-3482 Tuesday, Thursday 9:00AM to 3:00PM CHARLOTTE Monday through Friday 8:00AM - 4:00PM Closed for lunch 12:00PM to 1:00PM VETERANS SERVICE CENTER

GARNER WILMINGTON 5500 Executive Center Dr Suite 132 VETERANS SERVICE CENTER VETERANS SERVICE CENTER Charlotte, NC 28212 315 Bellaris St 3205 Randall Pkwy Suite 102 (704) 563-2037 Garner, NC 27529 Wilmington, NC 28403 Monday through Friday 8:00AM - 5:00PM (984) 232-7060 (910) 251-5704 CLEMMONS Monday through Friday 8:00AM - 5:00PM Monday through Friday 9:00AM - 5:00PM VETERANS SERVICE CENTER GREENVILLE WILSON 3802C Clemmons Rd VETERANS SERVICE CENTER VETERANS SERVICE CENTER Clemmons, NC 27012 3740 Evans St Suite A 1901 Tarboro St SW Suite 202 (336) 766-1496 Greenville, NC 27858 Wilson, NC 27893 Monday through Friday 8:00AM - 5:00PM (252) 355-9052 (252) 237-2422 DURHAM VAMC Monday through Friday 8:00AM - 5:00PM Monday through Friday 8:00AM - 5:00PM VETERANS SERVICE OFFICE HICKORY STATE SERVICE CENTER 508 Fulton St Rm B1004 VETERANS SERVICE CENTER 251 N Main St Rm 109 Durham, NC 27701 1985 Tate Blvd SE Suite 113 Winston-Salem, NC 27155 (919) 286-0411 ext. 6604 Hickory, NC 28602 The State Service Center is the appellate Monday through Friday 9:00AM to 3:30PM (828) 322-6616 office for the Division of Veterans Affairs. ELIZABETH CITY Monday through Friday 8:00AM - 5:00PM Appeals are initiated by your local VETERANS SERVICE CENTER State Service Center or County VSO, who KINSTON contact the office on your behalf. 1023 US 17 South, Suite 2 VETERANS SERVICE CENTER Elizabeth City, NC 27909 1136 Hwy 268 North (252) 331-4741 Kinston, NC 28504 Monday through Friday 8:00AM - 4:00PM (252) 522-5050 FAYETTEVILLE Monday through Friday 8:00AM to 5:00PM VETERANS SERVICE CENTER MORGANTON 225 Green St Suite 903 VETERANS SERVICE CENTER Fayetteville, NC 28301 305 E Union St Suite A35 (910) 778-5888 Morganton, NC 28655 Monday through Friday 8:00AM - 5:00PM (828) 430-7136 Monday through Friday 8:00AM - 5:00PM

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 5 „YOU CALL, DMVA ANSWERS – 844.624.8387 STATE OF NORTH CAROLINA VETERANS HOMES BLACK MOUNTAIN SALISBURY STATE VETERANS HOME STATE VETERANS HOME 62 Lake Eden Rd. 1601 Brenner Ave Bldg 10 Black Mountain, NC 28376 Salisbury, NC 28144 (828) 257-6800 (704) 638-4200 ext. 2304 Monday through Friday 8:00AM - 5:00PM Monday through Friday 8:00AM - 5:00PM FAYETTEVILLE KERNERSVILLE STATE VETERANS HOME STATE VETERANS HOME 214 Cochran Ave Coming 2021 Fayetteville, NC 28301 (910) 822-7228 RALEIGH Monday through Friday 9:00AM - 6:00PM STATE VETERANS HOME Coming 2021 KINSTON STATE VETERANS HOME 2150 Hull Rd Kinston, NC 28504 (252) 939-8002 Monday through Friday 8:30AM to 5:30PM

STATE OF NORTH CAROLINA VETERANS CEMETERIES COASTAL CAROLINA SANDHILLS STATE VETERANS CEMETERY STATE VETERANS CEMETERY 110 Montford Point Rd 8220 Bragg Boulevard Jacksonville, NC 28541 Fort Bragg, NC 28310 (910) 347-4550 (910) 436-5630 Regular Hours Monday through Friday Regular Hours Monday through Friday 8:00AM to 4:30PM 8:00AM to 4:30PM EASTERN CAROLINA WESTERN CAROLINA STATE VETERANS CEMETERY STATE CEMETERY 164 Longs Plant Farm Rd 962 Old US Hwy 70 W Goldsboro, NC 27534 Black Mountain, NC 28711 (919) 648-0510 (828) 669-0684 Regular Hours Monday through Friday Regular Hours Monday through Friday 8:00AM to 4:30PM 8:00AM to 4:30PM

6 VISIT US @ MILVETS.NC.GOV / 844-NC4-VETS (844-624-8387) COUNTY VETERANS SERVICE OFFICES COUNTY COUNTY VETERANS SERVICE OFFICES

ALAMANCE COUNTY BEAUFORT COUNTY CALDWELL COUNTY CHATHAM COUNTY County Office Annex 1308 Highland Dr #104 905 West Ave NW W. Chatham Senior Center 201 W Elm St Washington, NC 27839 Lenoir, NC 28645 964 East St Suite 209 Graham, NC 27253 (252) 946-8016 (828) 757-1345 Pittsboro, NC 27312 (336) 570-6763 Monday through Friday (919) 545-8334 Monday through Friday BERTIE COUNTY 8:00AM - 5:00PM Pittsboro Office: Tuesday 8:00AM- 8:00AM - 5:00PM 106 Dundee St Suite 201 4:00PM, Wednesday 8:00-9:00AM Windsor, NC 27546 CAMDEN COUNTY and 3:00-4:00PM, Thursday ALEXANDER COUNTY (252) 794-5304 8:00AM-12:00PM ELIZABETH CITY VETERANS 621 Liledoun Rd Suite 8 Monday through Friday SERVICE CENTER Taylorsville, NC 28557 8:30AM - 5:00PM CHATHAM COUNTY 1023 US 17 South, Suite 2 (828) 632-5411 Siler City Elizabeth City, NC 27909 Monday, Tuesday, Thursday, BLADEN COUNTY 112 Village Lake Rd (252) 331-4741 Friday 8:00AM - 5:00PM; 301 S Cypress St Siler City, NC 27344 Closed Wednesday Elizabethtown, NC 28753 Camden County is served by (919) 545-8334 the Elizabeth City Veterans Wednesdays 10:00AM - 2:00PM BETHLEHEM (910) 862-6781 Tuesday through Thursday Service Center. Please call for BRANCH LIBRARY 8:30AM - 3:00PM an appointment. CHEROKEE COUNTY 45 Rink Dam Rd 75 Peachtree St Hickory, NC 27932 BRUNSWICK COUNTY CARTERET COUNTY Murphy, NC 28906 (828) 495-1050 10 Referendum Dr NE Bldg F 3710-B John Platt Drive (828) 835-8663 Wednesday - 9:00AM - 2:00PM Bolivia, NC 28752 Morehead City, NC 28557 Monday through Friday (252) 728-8440 ALLEGHANY COUNTY (910) 253-2233 8:00AM - 5:00PM Monday through Friday Monday through Friday 348 S Main St 8:30AM - 5:00PM 8:00AM - 5:00PM CHOWAN COUNTY Sparta, NC 27954 305 W Freemason St Suite 1148 (336) 372-4850 BUNCOMBE COUNTY CASWELL COUNTY Edenton, NC 27932 Monday through Friday 40 Coxe Ave Fl 7 Senior Services Center (252) 482-1033 8:00AM - 5:00PM Asheville, NC 28208 175 Church St Monday and Tuesday Yanceyville, NC 27379 ANSON COUNTY (828) 250-5726 8:00AM - 4:00PM, Monday through Friday (984) 232-7060 Wednesday 8:00AM - 11:00AM, 111 N Green St 8:00AM - 5:00PM Caswell County is served by the Closed Thursday and Friday Wadesboro, NC 27701 Garner Veterans Service Center (704) 694-4418 BURKE COUNTY on thr First Tuesday & Fourth CLAY COUNTY Monday through Friday 501 N Green St Wednesday of the Month. 54 Church St 8:30AM - 5:00PM Morganton, NC 28655 Walk Ins Accepted on a f Hayesville, NC 28904 ASHE COUNTY (828) 439-4376 irst come first serve basis (828) 389-3355 Monday through Thursday Wednesday and Friday 150 Government Cir Suite 2100 11:00AM - 1:00PM 8:30AM- 4:00PM 9:00AM - 12:00PM Jefferson, NC 28054 CATAWBA COUNTY (336) 846-5575 CABARRUS COUNTY CLEVELAND COUNTY Monday through Friday 100 Government Dr 363 Church St N Suite 180 311 E Marion St 8:00AM - 5:00PM Newton, NC 28658 Concord, NC 28025 (828) 465-8255 Shelby, NC 28150 AVERY COUNTY (704) 920-2869 Monday through Friday (704) 484-4803 Monday through Friday Monday through Friday 175 Linville St 8:00AM - 5:00PM 8:00AM - 5:00PM 8:00AM - 5:00PM Newland, NC 27938 (828) 733-8211 Monday through Wednesday 8:00AM - 4:30PM

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 7 „YOU CALL, DMVA ANSWERS – 844.624.8387 COLUMBUS COUNTY DUPLIN COUNTY GATES COUNTY HARNETT COUNTY 805 Pinckney St 169 Mallard St EIC Building 817 S 8th St Whiteville, NC 28472 Kenansville, NC 28349 931 Main Street Lillington, NC 27546 (910) 640-6638 (910) 296-2114 Gatesville, NC 27938 (910) 893-7574 Monday, Wednesday, Thursday, Monday through Friday (252) 357-1780 Monday through Friday Friday 8:30AM - 4:00PM, Closed 8:00AM - 5:00PM Thursdays 1:00PM ñ 3:00PM 8:00AM - 5:00PM; from 12-1PM Durham County or By Appointment Office Closed 12:00PM - 1:00PM CRAVEN COUNTY DURHAM COUNTY GRAHAM COUNTY HAYWOOD COUNTY 2402 Dr. MLK Jr Blvd Human Services Building 215 N Main St CANTON VETERANS New Bern, NC 28562 414 E Main St Fl 1 Suite 2220 Waynesville, NC 28786 SERVICE CENTER (252) 636-6611 Durham, NC 27701 (828) 452-6634 12 N Main St Monday through Friday (919) 560-8387 Monday through Friday Robbinsville, NC 28771 8:00AM - 5:00PM Monday through Friday 8:00AM - 5:00PM (828) 646-6937 8:30AM - 5:30PM CUMBERLAND COUNTY Graham County is served by the HENDERSON COUNTY 301 E Russell St EASTERN BAND OF Canton Veterans Service Center 1200 Spartanburg Hwy Suite 200 Fayetteville, NC 28301 CHEROKEE INDIANS on the 1st and 3rd Wednesday of Hendersonville, NC 28792 (910) 677-2970 43 John Crowe Hill Road the month 10:00AM - 3:00PM (828) 697-4817 Monday through Thursday Cherokee, NC 28719 Monday 8:30AM - 5:00PM, 8:00AM- 3:00PM; (828) 359-6195 GRANVILLE COUNTY Tuesday and Wednesday Friday 8:00AM - 11:30AM Monday through Friday 107 Lanier St 8:30AM - 2:30PM, 8:00AM - 5:00PM Oxford, NC 27565 Thursdays by Appointment CURRITUCK COUNTY (919) 693-1484 Monday through Friday HERTFORD COUNTY ELIZABETH CITY STATE EDGECOMBE COUNTY 8:30AM - 3:00PM 704 N King St VETERANS SERVICE CENTER Rocky Mount 110 Fountain Park Dr Winton, NC 27986 1023 US 17 South, Suite 2 Rocky Mount, NC 27809 GREENE COUNTY (252) 358-7811 Elizabeth City, NC 27909 (252) 977-3306 ext. 244 Greene County Office Complex Monday through Friday (252) 331-4741 Mondays 8:30AM - 3:30PM 229 Kingold Blvd 8:30AM - 5:00PM, Currituck County is served by Snow Hill, NC 28580 Thursday 8:30AM - 12:00PM the Elizabeth City Veterans 201 Saint Andrew St (252) 747-7320 Service Center. Please call Tarboro, NC 27886 Monday and Tuesday HOKE COUNTY (252) 641-6286 for an appointment. 9:00AM - 1:00PM 129 W Elwood Ave Tuesday through Friday Raeford, NC 28376 8:00AM - 5:00PM DARE COUNTY GUILFORD COUNTY (910) 875-2147 Health & Human Services 1203 Maple St Monday through Friday 107 Exeter St FRANKLIN COUNTY Greensboro, NC 27405 8:00AM - 5:00PM Manteo, NC 27954 Court House Annex (336) 641-2957 (252) 475-5604 113 S Main Street Room 103 Monday through Friday HYDE COUNTY Louisburg, NC 27549 Tuesday - Thursday 8:00AM - 5:00PM 1223 Main St (919) 496-1939 8:30AM - 2:30PM Swan Quarter, NC 27885 Monday through Friday High Point (252) 926-4383 DAVIDSON COUNTY 8:00AM - 5:00PM 325 E Russell Ave Rm 145 High Point, NC 27260 Mondays and Wednesday 913 N Greensboro St Suite 101 (336) 641-7929 9:00AM - 1:00PM Lexington, NC 27292 GASTON COUNTY Monday through Friday (336) 242-2037 965 Roberts Dr IREDELL COUNTY Gastonia, NC 28054 8:00AM - 5:00PM Monday through Friday 200 S Center St (704) 866-3606 8:00AM - 4:00PM Statesville, NC 28677 Monday through Friday HALIFAX COUNTY (704) 878-3135 DAVIE COUNTY 8:00AM - 5:00PM 26 North King Street Halifax, NC 27839 Monday through Friday 161 Poplar St Suite 123 (252) 583-1688 8:00AM - 5:00PM; Mocksville, NC 27028 Monday through Friday Closed Wednesdays (336) 753-6225 8:30AM - 5:00PM Monday through Friday 8:00AM - 4:30PM

8 VISIT US @ MILVETS.NC.GOV / 844-NC4-VETS (844-624-8387) COUNTY VETERANS SERVICE OFFICES COUNTY

COUNTY VETERANS SERVICE OFFICES (CONTINUED)

IREDELL COUNTY MACON COUNTY MOORE COUNTY PAMLICO COUNTY Mooresville 104 E Main St Moore Co Agricultural Center C/O PAMLICO COUNTY DSS 610 E Center Ave Franklin, NC 28734 707 Pinehurst Avenue 828 Alliance Main St Mooresville, NC 28115 (828) 349-2151 Carthage, NC 28327 Bayboro, NC 28515 (704) 664-3869 Monday through Friday (910) 947-3257 (252) 745-4086 Wednesday 8:00AM - 5:00PM 8:00AM - 12:00PM Monday through Friday Tuesday through Thursday and 1:00PM-5:00PM 8:00AM - 5:00PM 10:00AM - 4:00PM, JACKSON COUNTY Appointment Recommended 100 County Services Park MADISON COUNTY NASH COUNTY Sylva, NC 28779 462 Long Branch Rd 120 W Washington St PASQUOTANK COUNTY (828) 631-2231 Marshall, NC 28753 Nashville, NC 27856 Elizabeth City State Veterans Monday through Friday (828) 649-2722 (252) 462-2720 Service Center 8:00AM - 5:00PM Monday through Friday Monday through Thursday 1023 US 17 South, Suite 2 Call for an Appointment 8:00AM to 5:00PM Elizabeth City, NC 27909 JOHNSTON COUNTY No walk-ins after 4:00PM (252) 331-4741 309 E Market St MARTIN COUNTY Smithfield, NC 27577 205 E Main St NEW HANOVER COUNTY PENDER COUNTY (919) 989-5067 Williamston, NC 27892 230 Government Center Dr 805 S Walker St Monday through Friday (252) 789-4398 Suite 36 Burgaw, NC 28425 8:00AM - 5:00PM Monday through Friday Wilmington, NC 28403 (910) 270-5005 8:30AM - 4:30PM (910) 798-7611/7612 Monday through Thursday JONES COUNTY Monday through Friday 9:00AM - 5:00PM 418 Hwy 58 N Unit D MCDOWELL COUNTY 8:00AM - 5:00PM Trenton, NC 28585 McDowell County Senior Center HAMPSTEAD Katie B Hines Senior Center (252) 448-1121 100 Spaulding Rd 15060 US Highway 17 N Suite 107 308 Cape Fear Blvd Monday through Wednesday Marion, NC 28752 Hampstead, NC 28433 Carolina Beach, NC 28428 9:00AM - 5:00PM (828) 659-0833 (910) 270-5005 (910) 798-7611/7612 Monday through Friday Mondays through Thursday First and Third Thursday of the LEE COUNTY 8:00AM - 4:00PM 8:00AM-4:00PM, month, 10:00AM - 12:00PM Lee County Enrichment Center by Appointment Only 1615 South 3rd Street MECKLENBURG COUNTY NORTHAMPTON COUNTY Sanford, NC 27330 3205 Freedom Dr Suite 2000 PERQUIMANS COUNTY 9467 Hwy, 305 (919) 776-0501 ext. 2209 Charlotte, NC 28208 104 Dobbs St Jackson, NC 27845 Monday through Friday (704) 336-2102 Hertford, NC 27944 (252) 534-2621 8:30AM - 12:30PM Monday through Friday (252) 426-1796 Monday through Friday 8:30AM - 3:30PM Mondays 8:00PM - 5:00PM LINCOLN COUNTY 8:30AM - 5:00PM 206 Gamble Dr Suite A MITCHELL COUNTY ONSLOW COUNTY PERSON COUNTY Lincolnton, NC 28092 130 Forest Service Dr 87 Semora Rd 234 NW Corridor Blvd Suite 201 (704) 736-8506 Bakersville, NC 28705 Roxboro, NC 27573 Jacksonville, NC 28540 Monday through Friday (828) 688-2200 (336) 599-7484 (910) 347-3309 8:00AM - 5:00PM Monday through Wednesday Monday & Tuesday 8:30-5:00, Monday through Friday 8:00AM - 5:00PM Wednesday 8:30-12:30 LUMBEE TRIBE 8:00AM - 5:00PM 204 W 3rd St MONTGOMERY COUNTY ORANGE COUNTY PITT COUNTY Pembroke, NC 28372 219 S Main St 1717 W 5th St 113 Mayo St (910) 522-2210 Troy, NC 27371 Greenville, NC 27834 Hillsborough, NC 27278 Call for Appointment (910) 576-4711 (252) 902-3090 (919) 245-2890 Monday through Friday Monday through Friday Cal for An Appointment 8:00AM - 5:00PM 8:00AM - 5:00PM

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 9 „YOU CALL, DMVA ANSWERS – 844.624.8387

POLK COUNTY SAMPSON COUNTY TRANSYLVANIA COUNTY WASHINGTON COUNTY 75 Carmel Ln 335 County Complex Rd 106 E Morgan St Rm 237 112 Latham Ave Columbus, NC 28722 Suite 100 Brevard, NC 28712 Plymouth, NC 27962 (828) 894-0003 Clinton, NC 28328 (828) 884-3276 (252) 799-9764 Monday through Friday (910) 592-2862 Tuesday and Thursday Wednesday and Thursday 8:00AM - 4:30PM Monday through Thursday 8:30AM - 4:00PM; 8:30AM - 5:00PM by 8:00AM - 5:00PM, Monday, Wednesday, and Friday appointment only RANDOLPH COUNTY Friday Phone Service Only by appointment only 158 Worth St WATAUGA COUNTY Asheboro, NC 27203 SCOTLAND COUNTY TYRRELL COUNTY 126 Poplar Grove Connector (336) 318-6909 507 W Covington St ANNEX Suite 203 Monday through Friday Laurinburg, NC 28353 Boone, NC 28607 GREENVILLE STATE 8:00AM - 5:00PM (910) 277-2597 (828) 265-8065 Monday through Friday VETERANS SERVICE CENTER Monday through Friday 106 Water Street RICHMOND COUNTY 8:00AM - 5:00PM 8:00AM - 5:00PM Columbia, NC 27925 1401 Fayetteville Rd (252) 796-0000 Rockingham, NC 28379 STANLY COUNTY WAYNE COUNTY (910) 997-8232 1000 N 1st St Suite 6 Tyrrell County is served by 2001 E Ash St Suite D Monday through Friday Albemarle, NC 28001 the Greenville Veterans Goldsboro, NC 27533 8:00AM - 5:00PM (704) 986-3694 Service Center. (919) 731-1490 Monday through Friday 3rd Wednesday of the month, Monday through Wednesday ROBESON COUNTY 8:30AM - 5:00PM 10:00AM-2:00PM 8:00AM - 1:00PM 113 W 8th St Lumberton, NC 28358 STOKES COUNTY UNION COUNTY WILKES COUNTY (910) 671-3070/3071 1000, N First Street, Suite 6 407 N Main St 110 North St Monday through Friday Danbury, NC 27016 Monroe, NC 28112 Wilkesboro, NC 28697 8:15AM - 5:15PM (336) 593-2468 (704) 283-3807 (336) 651-7327 Monday through Wednesday Monday through Friday Monday through Friday ROCKINGHAM COUNTY 8:30AM - 5:00PM, Closed 8:00AM - 5:00PM 8:30AM - 5:00PM Rockingham County Center between 12:00PM & 1:00PM 335 County Home Rd VANCE COUNTY WILSON COUNTY Reidsville, NC 27320 SURRY COUNTY Henry A. Dennis Bldg 1901 Tarboro St SW Suite 202 (336) 342-8449 1218 State St Suite 700 300 S Garnett St Rm B Wilson, NC 27893 Monday through Friday Mt. Airy, NC 27030 Henderson, NC 27536 (252) 237-2422 8:00AM - 5:00PM (336) 783-8820 (252) 438-4619 Monday through Friday Monday through Friday Monday through Friday 8:00AM - 5:00PM ROWAN COUNTY 8:15AM - 5:00PM 8:30AM - 5:00PM 1935 Jake Alexander Blvd W YADKIN COUNTY Suite A-2 SWAINE COUNTY ANNEX WAKE COUNTY 101 S State St Rm 103 Salisbury, NC 28147 Canton Veterans Service Center 3000 Falstaff Rd Yadkinville, NC 27055 (704) 216-8138 101 Mitchell Rd Raleigh, NC 27610 (336) 849-7914 Monday through Friday Bryson City, NC 28713 (919) 212-8387 Monday through Friday 8:00AM - 5:00PM (828) 646-6937 Monday through Friday 8:00AM - 5:00PM Swaine County is served 8:30AM - 5:15PM RUTHERFORD COUNTY by the Canton Veterans Please call for an appointment YANCEY COUNTY 303 Fairground Rd Service Center. Call any day 110 Town Sq Rm 12 Spindale, NC 28160 Monday through Friday for an WARREN COUNTY Burnsville, NC 28714 (828) 287-6185/6064 appointment with VSO, every 109 S Main St (828) 682-1514 Monday through Friday other Thursday Warrenton, NC 27589 Monday and Tuesday 8:00AM - 5:00PM (252) 257-3385 8:00AM - 5:00PM Monday through Friday 8:30AM - 5:00PM

10 VISIT US @ MILVETS.NC.GOV / 844-NC4-VETS (844-624-8387) USDVA MEDICAL FACILITIES USDVA MEDICAL FACILITIES

ASHEVILLE HILLANDALE FAYETTEVILLE VA MEDICAL CENTER ROAD OUTPATIENT CLINICS I & II REHABILITATION CLINIC 1100 Tunnel Road 1824 Hillandale Road 4101 Raeford Road Suite 100-B Asheville, NC 28805 Durham, NC 27705 Fayetteville, NC 28304 (828) 298-7911 (919) 383-6107 (910) 908-2222 HICKORY CBOC MOREHEAD CITY CBOC BRUNSWICK COUNTY CBOC 2440 Century Place SE 5420 Highway 70 18 Doctors Circle (Units 2 & 3) Hickory, NC 28602 Morehead City, NC 28557 Supply, NC 28462 (828) 431-5600 (252) 240-2349 (910) 754-6141 FRANKLIN CBOC RALEIGH CBOC GOLDSBORO CBOC 647 Wayah St 3305 Sungate Blvd 2610 Hospital Road Franklin, NC 28734 Raleigh, NC 27610 Goldsboro, NC 27534 (828) 369-1781 (919) 212-0129 (919) 731-4809 RUTHERFORD COUNTY CBOC RALEIGH II CBOC HAMLET CBOC 374 Charlotte Road 3040 Hammond Business Place Suite 105 100 Jefferson Street Rutherfordton, NC 28139 Raleigh, NC 27603 Hamlet, NC 28345 (828) 288-2780 (919) 899-6259 (910) 582-3536 DURHAM RALEIGH III CBOC JACKSONVILLE CBOC VA MEDICAL CENTER 2600 Atlantic Ave Suite 200 4006 Henderson Drive 508 Fulton Street Raleigh, NC 27604 Jacksonville, NC 28546 Durham, NC 27705 (919) 755-2620 (910) 353-6406 (919) 286-0411 RALEIGH III CLINIC ROBESON COUNTY CBOC BLIND REHABILITATION 2600 Atlantic Ave Suite 200 139 Three Hunts Drive OUTPATIENT CLINIC Raleigh, NC 27604 Pembroke, NC 28372 8081 Arco Corporate Drive (919) 755-2620 (910) 272-3220 Raleigh, NC 27617 (919) 286-5235 FAYETTEVILLE SANFORD CBOC VA MEDICAL CENTER 3112 Tramway Road BRIER CREEK DIALYSIS CLINIC 2300 Ramsey Street Sanford, NC 27332 8081 Arco Corporate Drive Suite 130 Fayetteville, NC 28301 (919) 775-6160 Raleigh, NC 27617 (910) 488-2120 (919) 286-5220 WILMINGTON HCC FAYETTEVILLE DIALYSIS CLINIC 1705 Gardner Road GREENVILLE 2301 Robeson Street Wilmington, NC 28405 HEALTH CARE CENTER Fayetteville, NC 28305 (910) 343-5300 401 Moye Blvd (910) 483-9727 Greenville, NC 27834 (252) 830-2149 FAYETTEVILLE HEALTH CARE CENTER DURHAM CLINIC 7300 South Raeford Road 1824 Hillandale Road Fayetteville, NC 28304 Durham, NC 27705 (910) 488-2120/(800) 771-6106 (919) 383-6107

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 11 „YOU CALL, DMVA ANSWERS – 844.624.8387 SALISBURY - HAMPTON W.G. (BILL) HEFNER VA MEDICAL CENTER VA MEDICAL CENTER 100 Emancipation Drive 1601 Brenner Avenue Hampton, VA 23667 Salisbury, NC 28144 (757) 722-9961 (704) 638-9000 ALBEMARLE PRIMARY OPC CHARLOTTE CBOC 1845 W City Dr 8601 University East Drive Elizabeth City, NC 27909 Charlotte, NC 28213 (757) 722-9961 (704) 597-3500 CHESAPEAKE CBOC CHARLOTTE 1987 S Military Hwy HEALTH CARE CENTER Chesapeake, VA 23320 3506 West Tyvola Road (757) 722-9961 Charlotte, NC 28208 (704) 329-1300 VIRGINIA BEACH CBOC 244 Clearfield Ave KERNERSVILLE Virginia Beach, VA 23462 HEALTH CARE CENTER (757) 722-9961 1695 Kernersville Medical Parkway Kernersville, NC 27284 (336) 515-5000

USDVA VET CENTERS

CHARLOTTE VET CENTER JACKSONVILLE VET CENTER 2114 Ben Craig Drive Suite 300 110A Branchwood Dr Charlotte, NC 28262 Jacksonville, NC 28546 (704) 549-8025 (910) 577-1100 FAYETTEVILLE VET CENTER RALEIGH VET CENTER 2301 Robeson Street Suite 103 8851 Ellstree Lane Suite 122 Fayetteville, NC 28305 Raleigh, NC 27617 (910) 488-6252 (919) 361-6419 GREENSBORO VET CENTER SPINDALE OUTSTATION 3515 West Market Street Suite 120 303 Fairground Road Greensboro, NC 27406 Spindale, NC 28160 (336) 323-2660 (828) 288-2757 GREENVILLE VET CENTER FAYETTEVILLE VET CENTER 1021 WH Smith Blvd Suite 100 2301 Robeson St Suite 103 Greenville, NC 27834 Fayetteville, NC 28305 (252) 355-7920 (910) 488-6252 / (800) 771-6106 ext.7701 JACKSONVILLE VET CENTER 110A Branchwood Dr Jacksonville, NC 28345 (910) 577-1100 / (877) 927-8387

12 USDVA BENEFIT OFFICES

& INTAKE CENTERS USDVA FACILITIES WINSTON-SALEM INTAKE SITE REGIONAL OFFICE AT NEW RIVER MCAS Federal Building Camp Lejeune Dept of VA - 251N Main Street Benefits Delivery at Discharge Winston-Salem, NC 27155 Camp Lejeune, NC 28547 (800) 827-1000 INTAKE SITE INTAKE SITE AT POPE AIR FORCE BASE AT CAMP LEJEUNE Family Support Center Dept of VA - Benefits Delivery Seymour-Johnson AFB, NC 28307 at Discharge Camp Lejeune, NC 28547 INTAKE SITE AT SEYMOUR JOHNSON INTAKE SITE AIR FORCE BASE AT CHERRY POINT MCAS Family Support Center Camp Lejeune Dept of VA - Seymour-Johnson AFB, NC 27531 Benefits Delivery at Discharge Camp Lejeune, NC 28547 INTAKE SITE AT FORT BRAGG Soldier Support Center/ VA Outbase office Fort Bragg, NC 28307

NATIONAL CEMETERIES

NEW BERN SALISBURY NATIONAL CEMETERY NATIONAL CEMETERY 1711 National Avenue 501 Statesville Boulevard New Bern, NC 28560 Salisbury, NC 28144 (252) 637-2912 (704) 636-2661 RALEIGH WILMINGTON NATIONAL CEMETERY NATIONAL CEMETERY 501 Rock Quarry Road 2011 Market Street Raleigh, NC 27610 Wilmington, NC 28403 (252) 637-2912 (910) 815-4877

THANK YOU VETERANS!

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 13 NC WORKS AND CAREER CENTERS

ALAMANCE COUNTY BERTIE COUNTY CARTERET COUNTY 2640 S. Columbine Lane 105 East Granville Street 309 Commerce Avenue Burlington, NC 27215 Windsor, NC 27983 Morehead City, NC 28557 Phone: (336)570-6800 Phone: (252) 794-0799 Phone: (252) 726-7151 Monday-Friday, 8:30 am-5:00 pm Monday-Friday, 8:30 am-5:00 pm - Closed the Monday-Friday, 8:00 am-5:00 pm [email protected] 2nd Friday of each month at 12 noon [email protected] [email protected] ALEXANDER COUNTY CASWELL COUNTY 604 7th Street, SW BLADEN COUNTY 331 Piedmont Drive Taylorsville, NC 28681 401 Mercer Mill Road PO Box 1150 Phone: (828)632-4631 Elizabethtown, NC 28337 Yanceyville, NC 27379 W-TH 8:30am-4:30pm Phone: (910) 862-3255 Phone: (336)694-5975 [email protected] Monday-Friday, 8:30 am-5:00 pm W,TH, 8:30am-12:30pm, 1 -4:30 pm [email protected] [email protected] ALLEGHANY COUNTY 115 D Atwood Street BRUNSWICK COUNTY CATAWBA COUNTY Sparta, NC 28675 5300-7 Main Street 403 Conover Station, SE Suite C Phone: (336) 372-9675 Shallotte, NC 28470 Conover, NC 28613 M, W 8:00am-5:00pm Phone: (910)754-6120 Phone: (828) 466-5535 [email protected] Monday-Friday, 8:30 am-5:00 pm M-TH 8:00am-4:30pm; F 8:00am-12pm [email protected] [email protected] ANSON COUNTY 514 N. Washington St BUNCOMBE COUNTY CHATHAM COUNTY Lockhart-Taylor Center 48 Grove Street 764 West St. Wadesboro, NC 28170 Asheville, NC 28801 Pittsboro, NC 27312 Phone: (704) 272-5479 Phone: (828) 251-6200 Phone: (919) 545-8054 Monday-Friday, 8:00 am-4:30 pm; Closes Monday-Friday, 8:30am - 5:00pm M-F 9:00- 5:00 the 2nd Friday of each month at 12 noon. [email protected] [email protected] [email protected] BURKE COUNTY CHEROKEE COUNTY ASHE COUNTY 720 East Union Street 800 US Hwy 64 626 Ashe Central School Road Unit 5 Morganton, NC 28655 800 West US Hwy 64 Jefferson, NC 28640 Phone: (828)438-6161 Murphy, NC 28906 Phone: (336) 982-5627 M-TH 8:30-5 F 8:30-12 Phone: (828) 837-7407 M-Th 8:00am-5:00pm, F 8:00am-2pm [email protected] Monday-Thursday, 8:30 am-5:00 pm, [email protected] Friday 8:30 am - noon. CABARRUS COUNTY [email protected] AVERY COUNTY 845 North Church Street 428 Pineola Street Suite 201 CHOWAN COUNTY Newland, NC 28657 Concord, NC 28025 118 Blades St, Bldg 3 Phone: (828)737-5419 Phone: (704) 786-3183 Edenton, NC 27932 M-TH 8:30am-12pm; 1pm-5:00pm; Monday-Friday, 8:00 am-4:30 pm; Closes the Phone: (252) 482-2195 F 8:30-12pm 2nd Friday of each month at 12 noon. Tues, Thurs 8:30am - 5:00pm [email protected] [email protected] [email protected] BEAUFORT COUNTY CALDWELL COUNTY CLEVELAND COUNTY 1502 N. Market Street 1909 Hickory Blvd SE 404 E. Marion Street Washington, NC 27889 Lenoir, NC 28645 Shelby, NC 28150 Phone: (252) 940-0900 Phone: (828)759-4680 Phone: (704) 480-5414 M-Th 8:00am-5:00pm, Fr 9:00am-5:00pm; M-TH: 8:00am-4:30pm, F: 8:00am-noon. M - F 8:30 am-5:00 pm; Closed at 1pm every Closes the 2nd Friday of each month [email protected] 2nd & 4th Friday of each month. at noon [email protected] [email protected]

14 VISIT US @ MILVETS.NC.GOV / 844-NC4-VETS (844-624-8387) DEPARTMENT VETERANS SERVICE CENTERS

NC WORKS AND CAREER CENTERS (CONTINUED)

COLUMBUS COUNTY DUPLIN COUNTY GUILFORD COUNTY 4564 Chadbourn Hwy. 192 Magnolia Ext. 2301 West Meadowview Rd Located at Southeastern CC Building A Kenansville, NC 28349 Greensboro, NC 27407 Whiteville, NC 28472 Phone: (910) 296-1478 Phone: (336)297-9444 Phone: (910) 642-7141 261 Monday-Friday, 8:30 am-5:00pm Mon, Tues, Thurs 8:30 - 5:00pm Wed 8:30 - M-W-TH 8:00am-5:00pm, Tue 8:00am-8pm, [email protected] 7:00pm,Friday 8:30 - 2:00 Fri 8:00am-3pm [email protected] [email protected] DURHAM COUNTY 607 Idol Street 1105 S. Briggs Avenue High Point, NC 27261 CRAVEN COUNTY Durham, NC 27703 Phone: (336) 882-4141 2836 Neuse Blvd. Phone: (919) 560-6880 M,T,TH 8:30am-5:00pm, W 8:30am-7pm, New Bern, NC 28560 Monday through Thursday, 8:30 AM until 5:00 F 8:30am-2pm Phone: (252) 514-4828 PM; Friday 8:30 AM until 1:00 PM [email protected] Monday-Friday, 8:00 am-4:30 pm [email protected] [email protected] EDGECOMBE COUNTY HALIFAX COUNTY 406 Premier Boulevard CUMBERLAND COUNTY 110 Fountain Park Drive Suite A2 Roanoke Rapids, NC 27870 414 Ray Avenue Battleboro, NC 27809 Phone: (252)537-4188 Fayetteville, NC 28301 Phone: (252)977-3306 Monday-Friday, 8:30 am-5:00pm. Closed from Phone: (910) 486-1010 Monday- Friday, 8:30 am-5:00pm, Closed from 12-5 last Thurs. of each month M, T, W, F 8:00am-4:30pm, Thurs 8:00am-1pm 12-5 last Thurs. of each month [email protected] [email protected] [email protected] DARE COUNTY FORSYTH COUNTY HARNETT COUNTY 214 W Edgerton Street 2522 S. Croatan HighwayMilepost 10.5 2701 University Parkway Dunn, NC 28334 PO Box 757 Winston Salem, NC 27105 Phone: (910) 891-2915 Nags Head, NC 27959 Phone: (336) 464-0520 Monday-Friday., 8:30 am-5:00pm Phone: (252) 480-3500 Monday - Friday 8:00 am - 5:00pm [email protected] Monday-Friday, 8:30 am-5:00pm [email protected] [email protected] 1137 E. Cornelius Harnett Blvd GASTON COUNTY Lillington, NC 27546 DAVIDSON COUNTY 1391 Bessemer City Road Phone: (910) 814-4042 220 East 1st Ave. Gastonia, NC 28052 M-TH 8:00am-5:00pm, Fri 7am-3:30pm, Suite 10 Phone: (704) 853-5328 call summer hours Lexington, NC 27292 M-TH 8:00am-4:30pm; F 8:00am-1pm [email protected] Phone: (336) 242-2065 [email protected] M-F 8:00am-5:00pm HAYWOOD COUNTY [email protected] GRANVILLE COUNTY 1170 North Main Street 111 Hilltop Village Waynesville, NC 28786 211 W. Colonial Drive Oxford, NC 27565 Phone: (828) 456-6061 Suite 119 Phone: (919) 693-2686 Monday-Thursday, 8:30 am-5:00 pm, Friday Thomasville, NC 27360 Monday-Wednesday & Friday, 8:30 am - noon. Phone: (336) 474-2655 8:30am-5:00pm; [email protected] Monday-Friday, 8:00 am-5:00pm Thursday, 8:30am - 12:00pm [email protected] [email protected] HENDERSON COUNTY DAVIE COUNTY Blue Ridge Community College GREENE COUNTY 180 West Campus Dr. 1205 South Salisbury Street 818 Hwy 91 North Continuing Education Building Room #115 Snow Hill, NC 28580 Flat Rock, NC 28731 Mocksville, NC 27028 Phone: (252) 747-3434 764 Phone: (828) 694-1755 Phone: (336) 934-3286 M, W 8:30-5:00pm call for summer hours M-TH 8:00am-6pm, Fri 8-4:30pm, Tuesday 8:00am - 12pm; Thursday [email protected] call summer hours 8:00am - 5:00pm; Friday 8:00am - 5:00pm [email protected] [email protected]

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 15 „YOU CALL, DMVA ANSWERS – 844.624.8387

16 VISIT US @ MILVETS.NC.GOV / 844-NC4-VETS (844-624-8387) DEPARTMENT VETERANS SERVICE CENTERS

NC WORKS AND CAREER CENTERS (CONTINUED)

HERTFORD COUNTY JONES COUNTY MARTIN COUNTY 109 Community College Road 509 NC Hwy 58 N , LCC Jones Co Ctr, 407 East Blvd Jernigan Bldg. B Room 135 PO Box 156 Williamston, NC 27892 Ahoskie, NC 27910 Trenton, NC 28585 Phone: (252) 792-7816 Phone: (252) 862-1257 Phone: (252) 448-4791 M-F 8:30AM-5:00pm; closed 12pm-5:00pm 8:30 am-5 pm Mon-Tues 8:00am-6pm, Wed-Thu 2nd Friday of each month [email protected] 8:00am-5:00pm [email protected] [email protected] HOKE COUNTY MCDOWELL COUNTY 304 Birch Street LEE COUNTY 316 Baldwin Avenue, Suite 1 Raeford, NC 28376 1909 Lee Avenue Marion, NC 28752 Phone: (910) 875-5059 Sanford, NC 27330 Phone: (828) 659-6001 Monday-Friday, 8:30-5:00pm Phone: (919) 775-2241 M-Th 8-5:00pm F 8:00am-12pm closed 12:30-1:30pm Monday-Friday, 8:30 am-5:00pm [email protected] [email protected] [email protected] MECKLENBURG COUNTY IREDELL COUNTY LENOIR COUNTY 5601 Executive Center Drive Suite 100 532 Patterson Avenue Suite 170 231 Hwy 58 South Charlotte, NC 28212 Mooresville, NC 28115 PO Box 822 Phone: (704) 566-2870 Phone: (704) 360-8067 Kinston, NC 28501 Monday - Friday 8:00am-4:30pm; Closes the Monday - Friday 8:00am-4:30pm; Closes Phone: (252) 775-6021 3rd Friday of each month at 2pm. the 3rd Friday of each month at 12 noon. Monday-Friday, 8:00am-5:00pm [email protected] [email protected] [email protected] 7140 Forest Point Blvd. Suite A 133 Island Ford Road LINCOLN COUNTY Charlotte, NC 28217 Statesville, NC 28625 Phone: (704) 565-6865 529 N. Aspen Street Phone: (704) 878-4241 Monday - Friday 8:00am-4:30pm; Closes the Lincolnton, NC 28092 Monday - Friday 8:00am-4:30pm; Closes 3rd Friday of each month at 2pm. Phone: (704) 735-8035 the 2nd Friday of each month at 12 noon. [email protected] Monday - Friday 8:00am-4:30pm; Closes [email protected] the 2nd Friday of each month at 12 noon. MITCHELL COUNTY [email protected] JACKSON COUNTY 200 Mayland Drive PO Box 827 26 Ridgeway Street, Suite 2 MACON COUNTY Spruce Pine, NC 28777 PO Box 1014 Phone: (828) 766-1195 5 West Main Street Sylva, NC 28779 Mon, Wed 8:30am-5:00pm, Closed 12-1pm Franklin, NC 28734 Phone: (828) 586-4063 [email protected] Phone: (828) 369-9534 M,W 8:30 am - noon, 1 pm-4:30 pm, Monday-Thursday, 8:30 am-5:00 pm, Friday F 8:30-12:pm MONTGOMERY COUNTY 8:30 am - noon. [email protected] 1011 Page Street [email protected] Troy, NC 27371 JOHNSTON COUNTY MADISON COUNTY Phone: (910) 898-9669 8998 US 70 Business Hwy West Suite 100 Monday-Thursday 8:30 am - 5:00 pm; 4646 U.S. Highway 25-70 Clayton, NC 27520 Friday 8:30 am - 3:00 pm AB Tech - Madison Campus Phone: (919) 553-0953 [email protected] Marshall, NC 28753 Open 8:30 AM until 5:00 except Tues. Phone: (828) 782-2632 (closes 7:00 PM) and Fri. (closes 2:00 PM) MOORE COUNTY M,- F, 8:00am - 5:00pm [email protected] 245 Shepherd Trail [email protected] Aberdeen, NC 28315 Phone: (910) 944-7697 Monday- Friday 8:30 am - 5:00 pm [email protected]

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 17 Continue to Serve in A Career That Matters

North Carolina Department of Public Safety is hiring across the state:

l Healthcare l Engineering l Law Enforcement l National Guard l Juvenile Justice l Probation / Parole l Corrections l Emergency Management l SBI / ALE l Administrative Support l Training

Excellent benefits:  Healthcare  Paid Leave  Retirement  Specialized Training

www.ncdps.gov/careers DEPARTMENT VETERANS SERVICE CENTERS

NC WORKS AND CAREER CENTERS (CONTINUED)

NEW HANOVER COUNTY PAMLICO COUNTY PITT COUNTY 1994 South 17th Street 705 Main Street P.O. Box 598 3101 Bismarck Street Wilmington, NC 28401 Bayboro, NC 28515 Greenville, NC 27834 Phone: (910) 251-5777 Phone: (252) 745-9934 Phone: (252) 355-9067 M-W, F 8:00am-4:30pm; M,W,TH 7:30a-4:30p Tu 10am-7pm, Monday- Friday 8:30am - 5:00pm; Closes the Thurs 8:00am-4:00pm F 7:30am-1pm, call summ hrs 2nd Friday of each month at 12 noon [email protected] [email protected] [email protected] ONSLOW COUNTY PASQUOTANK COUNTY RANDOLPH COUNTY 535 Bell Fork Road 422 McArthur Drive 600 S. Fayetteville Street Jacksonville, NC 28546 Elizabeth City, NC 27909 Asheboro, NC 27203 Phone: (910) 347-2121 Phone: (252) 331-4798 Phone: (336) 625-5128 Monday- Friday 8:30 am - 5:00 pm M, T, Th 8:30 AM-5:00 PM, M,W,Th,F 8:30am-5:00pm; Tue 8:30am-7pm [email protected] Wed. 8:30 AM-6:00 PM and [email protected] Fri. 8:30 AM-2:00 PM ORANGE COUNTY [email protected] RICHMOND COUNTY 503 West Franklin Street 115 West Franklin Street Chapel Hill, NC 27516 PENDER COUNTY Rockingham, NC 28379 Phone: (919) 245-4335 904-A S. Walker Street Phone: (910) 997-9180 Monday- Friday 8:30 am - 5:00 pm Burgaw, NC 28425 Monday through Friday 8:00am until 4:30pm [email protected] Phone: (910) 259-0240 [email protected] Monday- Friday 8:00am-4:30pm [email protected]

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 19 „YOU CALL, DMVA ANSWERS – 844.624.8387

20 VISIT US @ MILVETS.NC.GOV / 844-NC4-VETS (844-624-8387) DEPARTMENT VETERANS SERVICE CENTERS

ROBESON COUNTY SWAIN COUNTY 1002 Dogwood Drive Zebulon, NC 27597 289 Corporate Dr. Suite B 101 Mitchell Street Phone: (919) 404-3900 Lumberton, NC 28358 Bryson City, NC 28713 M-F 8:30am-5:15:00pm Phone: (910) 618-5500 Phone: (828) 488-2149 [email protected] M-F 8:30-5:00pm Tues & Thurs 8:30am-4:30pm, [email protected] Closed 12-1:00pm WARREN COUNTY [email protected] ROCKINGHAM COUNTY WORKFORCE CENTER 309 N. Main Street, Rm. 123 8340 NC Hwy 87 TRANSYLVANIA COUNTY Warrenton, NC 27589 Reidsville, NC 27320 45 Oak Park Drive Phone: (252) 257-3230 Phone: (336) 634-5600 Brevard, NC 28712 Monday-Friday 8:30am - 5:00pm; Monday - Friday 8:00 am - 5:00pm Phone: (828) 883-2550 Closed 12pm-1pm [email protected] Mon-Thurs 8:30am - 5pm Fri. 8:30am - 4:30pm [email protected] [email protected] ROWAN COUNTY WATAUGA COUNTY 1904 South Main Street UNION COUNTY App Ent Center 130 Poplar Grove Connector Salisbury, NC 28144 1125 Skyway Drive Boone, NC 28607 Phone: (704) 639-7529 Monroe, NC 28110 Phone: (828) 265-5385 Monday - Friday 8:00am - 4:30pm; Closes Phone: (704) 283-7541 M-Th 8:00am-5:00pm, F 8:00am-2pm the 3rd Friday of each month at 12 noon. Monday- Friday 8:00am-4:30pm; Closes the 3rd [email protected] [email protected] Friday of each month at 12 noon. [email protected] WAYNE COUNTY RUTHERFORD COUNTY 2006 Wayne Memorial Drive 223 Charlotte Road VANCE COUNTY Goldsboro, NC 27534 Rutherfordton, NC 28139 857 South Beckford Drive Phone: (919) 731-7950 Phone: (828) 286-3042 Suite G Monday-Friday 8:30am - 5:00pm Monday- Friday 8:00am-4:30pm, Henderson, NC 27536 [email protected] Closed at noon 2nd Friday each month Phone: (252) 438-6129 [email protected] Monday-Wednesday & Friday, WILKES COUNTY 8:30am - 5:00pm; Thursday, 1320 West D Street SAMPSON COUNTY 8:30am -12:00pm Suite #2 115 North Boulevard [email protected] North Wilkesboro, NC 28659 Clinton, NC 28328 Phone: (336) 838-5164 Phone: (910) 592-5756 WAKE COUNTY M-Th 8:00am-5:00pm, F 8:00am-2pm Monday- Friday 8:30am - 5:00pm 1830-B Tillery Place [email protected] [email protected] Raleigh, NC 27604 Phone: (919) 715-0111 WILSON COUNTY SCOTLAND COUNTY Mon. - Fri. 8:30 AM until 5:00 PM (Thurs. until 302 Tarboro Street West 303 N. Main Street 7:00 PM; Fri. until 2:00 PM) Wilson, NC 27893 Laurinburg, NC 28352 [email protected] Phone: (252) 234-1129 Phone: (910) 276-4260 Monday - Friday 8:30 AM -5:00 PM; 130 N. Judd Parkway, NE Monday- Friday 8:30am - 5:00pm Closed from 12-5 last Thurs. of each month Fuquay-Varina, NC 27526 [email protected] [email protected] Phone: (919) 557-1121 STANLY COUNTY Monday - Friday 8:30 am - 5:00 pm YADKIN COUNTY [email protected] 944 N. First Street Workforce Center Albemarle, NC 28001 350 E. Holding Avenue 1001 College Dr. Phone: (704) 982-2183 Wake Forest, NC 27587 Yadkinville, NC 27055 Monday- Friday 8:00am-4:30pm; Phone: (919) 562-6379 Phone: (336) 386-3580 Closes the 3rd Friday of each month 8:30 PM until 5:15 PM Monday 8:30am- 5:00pm at 12 noon. [email protected] [email protected] [email protected] 220 Swinburne Street YANCEY COUNTY SURRY COUNTY PO Box 46833 1040-L E. US Hwy 19E Raleigh, NC 27610 Suite 2 541 West Pine Street Suite 300 Phone: (919) 250-3770 Burnsville, NC 28714 Mount Airy, NC 27030 M,W,Th-F 9:00am-4:15:00pm Phone: (828) 682-6618 Phone: (336) 786-4169 Tues 9:00am-8pm M-TH 8:30am-5:00pm Closed 12pm-1pm Monday - Friday 8:00 am - 5:00pm [email protected] [email protected] [email protected] MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 21

CONTACT 844.NC4.VETS VA BENEFITS 844.624.8387

24 . . Filing Disability Claims 26 . . Disability Compensation Rates 27 . . Dependency & Indemnity Compensation 28 . . Presumptive Health Conditions 29 . . Death Pensions 30 . . Compensation & Pension 33 . . Service Connected Disabled Veterans 34 . . State Veterans Cemeteries 40 . . Burial & Cemetery Benefits

The quickest way to navigate the claims process is to work with an Accredited Veteran Service Officer – whose services are FREE. Paying for services WILL NOT expedite the process. HOW TO FILE A DISABILITY CLAIM 1 2

FILE A CLAIM SUBMIT EVIDENCE North Carolina Division of Veteran Affairs Veterans must provide evidence of a current Service Officers (VSO) and local County Veteran disability to support a claim. Submitting evidence Service Officers (CVSO) provide free VA disability concurrently with a claim will help expedite the claim assistance. Veterans can also receive process. A veteran’s disability evaluation is based free assistance through other Veteran Service on evidence so It’s essential that the evidence Organizations such as: Vietnam Veterans of submitted is relevant, accurate, and complete. America, Veterans of Foreign Wars, Disabled Service Officers can assist with obtaining American Veterans, etc. Veterans can also file a evidence to support a claim. claim on line through eBenefits, a joint VA/DoD web portal that provides resources and self- service capabilities (see page 152).

3 4

VA EXAMINATION VA DECISION The VA may request an examination depending The VA considers all evidence of record and on the veteran’s claim and treatment history. If decides whether to grant or deny the benefit. required, Veterans will be scheduled for an exam. The Veteran is notified by mail. The notification After the exam, a report is sent to the VA Rating includes an explanation of the basis for approval Authority and is used, along with the additional or denial, list of evidence reviewed, and available evidence of record, to make the determination. recourse, if they disagree with the decision. Attending the exam, if scheduled, is crucial to the Veteran disability awards are defined and set claim outcome. based on federal law.

TIP: Ask your private doctor to include your VA file number on all records they submit.

24 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) « « « « « « « « « OPTIONS FOR DENIED CLAIMS OR IF YOU DISAGREE WITH A DECISION CHECKLIST TO FILE CLAIM If the VA denies your claim you may appeal the decision. n Bring a copy of your DD 214 and evidence You may also appeal if your claim was approved, but you that supports your claim. disagree with any part of the rating. An appeal involves many steps, some of which are optional, some that are Never assume the VA has the necessary required. The appeals process has strict time limits that information on file. include: n Be sure your VA file number is included on n Notice of Disagreement (NOD) every page of your correspondence n Statement of Case (SOC) and documentation. n Hearing (Optional) Respond quickly and completely to the VA’s n Formal Appeal (Form 9) request for further information. n Board of Veterans Appeals (BVA) n Keep all scheduled medical appointments. n U.S. Court of Appeals for Veterans n Notify the VA immediately if your address Claims (CAVC) or phone number changes. Online through Unfortunately, this process can take years to come to a eBenefits, or by phone 1-800-827-1000. final decision, but once a decision has been made, you will be notified by mail. n Know your service dates and Social Security number. If you are a spouse of a deceased NOTE: Before you file an appeal, consider obtaining new &

veteran, you should know this information, material evidence and request your denied claim be VA BENEFITS along with any previous marital status of reconsidered. This can save time and effort. Talk to your your veteran. local Veterans Service Officer before you file an appeal. n Be prepared to provide a voided check or Banking Account and Routing Numbers to setup direct deposit for any VA payment. VETERANS CLAIMS & ADVOCACY FOR VETERANS, THEIR SURVIVORS AND DEPENDENTS The Federal VA benefit system actually is a legal system. In order to qualify for benefits, veterans must file a claim against the proving they are eligible for these benefits through the submission of legal, military and medical evidence. NCDMVA employs federally accredited and state certified Veterans Service Officers (VSOs) who are subject matter experts in Federal VA law (Chapter 38 United States Code and Chapter 38 Code of Federal Regulations) and are allowed to practice by taking Power of Attorney for veterans seeking benefits. These VSOs represent veterans, their dependents and survivors before the Federal VA in their claims and appeals. With its County Veteran Service Officer and National Service Officer partners, NCDVA provides claims and counseling advocacy and representation to North Carolina’s 800,000 veterans.

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In 2013, NC Veterans completed 68,895 claims, an increase AGENT ORANGE REGISTRY HEALTH EXAM of 38% from 2013. Currently, NCDMVA holds Power of FOR VETERANS Attorney for nearly 150,000 North Carolina Veterans. VA’s Agent Orange Registry health exam alerts Veterans to In addition to claims work, VSOs regularly help veterans possible long-term health problems that may be related to and their families learn about other benefits that they may Agent Orange exposure during their military service. The be eligible for. VSOs are knowledgeable about the many registry data helps VA understand and respond to these health resources available within the state and can usually assist in problems more effectively. finding help and solutions to issues that you may be facing. This comprehensive health exam includes an exposure history, medical history, physical exam, and any tests if GULF WAR REGISTRY HEALTH EXAM needed. A VA health professional will discuss the results face- FOR VETERANS to-face with the Veteran and in a follow- VA’s Gulf War Registry Health Exam alerts Veterans to up letter. possible longterm health problems that may be related to Contact your local VA Environmental Health Coordinator environmental exposures during their military service. The about getting an Agent Orange Registry health exam. registry data helps VA understand and respond to these health problems more effectively. ENVIRONMENTAL HEALTH COORDINATORS This comprehensive health exam includes an exposure and medical history, laboratory tests, and a physical exam. A VA SHEVILLE VAMC FAYETTEVILLE VAMC health professional will discuss the results face-to-face with 1100 Tunnel Road 2300 Ramsey Street the Veteran and in a follow-up letter. Asheville, NC 28805 Fayetteville, NC 28301 Important points about registry health exams 828-298-7911 Ext. 4343 910-488-2120 Ext. 7585 n Free to eligible Veterans and no co-payment n Not a disability compensation exam or required for VA DURHAM VAMC SALISBURY VAMC benefits 508 Fulton Street 1601 Brenner Ave. n Enrollment in VA’s health care system not necessary Durham, NC 27705 Salisbury, NC 28144 n Based on recollection of service, not on their military 919-286-0411 Ext. 6006/4288 704-638-9000 Ext. 12566 records n Veterans can receive additional registry exams, if new 2018 VA DISABILITY COMPENSATION problems develop RATES FOR VETERANS n Veterans’ family members are not eligible for registry 10% . . . . $140.05 exams 20% . . . . $276.84 Eligibility for Gulf War Registry Health Exam 30% $428.83 Veterans who served in the Gulf during Operation Desert 40% . . . . $617.73 Shield, Operation Desert Storm, Operation Iraqi Freedom, or Operation New Dawn are eligible for the Gulf War 50% $879.36 Registry exam. 60% . . . . $1,113.86 You do not need to be enrolled in VA health care to 70% . . . . $1,403.71 take part. 80% . . . . $1,631.69 90% . . . . $1,833.62 100% . . . $3,057.13

26 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) AIRBORNE HAZARDS AND OPEN BURN PIT REGISTRY Veterans and Service Members who were close to burn pit smoke or exposed or longer periods may be at greater risk for health problems. Health effects from burn pit exposure will vary and depend on a number of factors such as the kind of waste being burned, pre-existing conditions, and wind direction. Veterans and Service members can use the registry questionnaire to report exposures to airborne hazards (such as smoke from burn pits, oil-well fires, or pollution during deployment), as well as other exposures and health concerns. The Southwest Asia theater of operations includes the Registry participation is open to any Veteran or Service Member following locations: Iraq, Kuwait, Saudi Arabia, Bahrain, who served in: Gulf of Aden, Gulf of Oman, Oman, Qatar, United Arab n OEF/OIF/OND or in Djibouti, Africa, after September Emirates, waters of the Persian Gulf, Arabian Sea, the VA BENEFITS 11, 2001, or Red Sea, and the airspace above these locations. n Operations Desert Shield or Desert Storm or For more information and to register visit: the Southwest Asia theater of operations after August 2, 1990. www.veteran.mobilehealth.va.gov/AHBurnPitRegistry

DEPENDENCY AND INDEMNITY COMPENSATION Dependency and Indemnity Compensation (DIC) is the The current basic monthly rate of DIC is $1,283.11 primary monthly monetary benefit payable to surviving effective 12/01/2017 for an eligible surviving spouse. The rate is increased for each dependent child, and also dependents of a deceased veteran, and is the monetary if the surviving spouse is housebound or in need benefit to disability compensation for veterans. of aid and attendance. VA also adds a This benefit is payable if the veteran died on transitional benefit to the surviving spouse’s active duty or in the line of duty and the monthly death was not due to willful misconduct. DIC if there are children under age 18. Or, if death was after service, the death The amount is based on a family unit, not was caused by or attributed to a service- individual children. connected disability, or, if service member was For further rates information visit: rated 100% compensation for certain statute www.benefits.va.gov/compensation/current_ time limits. rates_dic.asp

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 27 „SIGN UP for eBenefits @ eBenefits.VA.GOV PRESUMPTIVE HEALTH CONDITIONS There are three categories in which veterans may qualify GULF WAR VETERANS served in the Southwest Asia Theater of for service-connected disability based on a condition to be Operations during the Gulf Wars with conditions that are presumed by military service. These groups are: medically unexplained, including chronic multi-symptom illnesses defined by a cluster of signs or symptoms that have 1 veterans who were diagnosed with a chronic disease existed for six months or more. such as arthritis, diabetes, or hypertension within one CAMP LEJEUNE [Exposure to Contaminated Drinking Water at year of being released from active duty; Camp Lejeune] EFFECTIVE 14 MARCH 2017 veterans diagnosed with amyotrophic lateral sclerosis 2 The VA has established a presumptive service connection for (ALS) anytime after discharge of Veterans, Reservists, and National Guard members exposed service and have at least 90 days of continuous to contaminants in the water supply at Camp Lejeune from service; and August 1, 1953 through December 31, 1987 who later developed one of the following eight diseases: 3 veterans who served in the conflicts/geographic regions associated with specific exposures and have n Adult leukemia been diagnosed with specific diseases. For more n Aplastic anemia and other information on presumptive health conditions, please myelodysplastic syndromes contact a VSO. n Bladder cancer FORMER POW’S Imprisoned for not less than 30 days and a n Kidney cancer disability of at least 10 percent disabling. n Liver cancer VIETNAM VETERANS [Exposed to Agent Orange] Served n Multiple myeloma in the Republic of Vietnam between Jan. 9, 1962 and May 7, 1975. n Non-Hodgkin’s lymphoma ATOMIC VETERANS [Exposed to Ionizing Radiation] n Parkinson’s disease Participated in atmospheric nuclear testing; occupied or Presently, these conditions are the only ones for which there was a POW in Hiroshima or Nagasaki; service before Feb. 1, is sufficient scientific and medical evidence to support the 1992 at diffusion plant in Paducah, KY, Portsmouth, OH, or creation of presumptions; however, VA will continue to review Oak Ridge, TN; or service before Jan. 1, 1974 at Amchitka relevant information as it becomes available. Island, AK. ONLINE Ü FOR VETERANS:

n Apply for Veterans benefits online. n Check your VA payment history. n Check on your compensation or pension n Utilize the military skills translator and résumé claims status. builder. n Upload documents to support your compensation n Utilize a fast track claims processing system for or pension claim. Vietnam Veterans. n Check Post-9/11 GI Bill enrollment status. n Order medical equipment such as hearing aid n Use the VetSuccess employment search. batteries and prosthetic socks. n View DoD TRICARE health insurance. n Check on your appeal status. n Sign up for Veterans Group Life Insurance (VGLI) n Generate a VA home loan certificate of eligibility. (Time limits apply) n Obtain official military personnel documents such n Search for and select an accredited Veterans as DD Form 214. Service representative or organization. n Register for and update direct deposit information n Access MyHealtheVet with a single logon. for certain benefits.

28 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) DEATH PENSIONS SURVIVORS PENSION The Survivors “Death” Pension benefit, is a tax-free monetary benefit payable to a low-income, un-remarried surviving spouse and/or unmarried child (children) of a deceased Veteran with wartime service. The deceased Veteran must have met certain active duty and war time service requirements as well as was discharged from service under other than dishonorable conditions. Survivors Pension is based on your yearly family income, which must be less than the amount set by Congress and net worth may not be excessive to qualify. While an un-remarried spouse is eligible at any age, a child of a deceased wartime Veteran must be: Under 18, OR Under age 23 if attending a VA-approved school, OR Permanently incapable of self-support due to a disability before age 18. Learn more about survivor pension benefits at:https://www. benefits.va.gov/pension/spousepen.asp

BURIAL BENEFITS IF YOU ARE A SERVICE MEMBER: VA BENEFITS Dependents and surviving spouses of an eligible veteran are n Use the eLearning Center for the online transition eligible to be buried in national cemeteries. assistance program and more. When a death occurs and eligibility for interment in a n Transfer Post-9/11 education benefits. national cemetery is determined, grave space is assigned by n View DoD TRICARE health insurance. the cemetery director in the name of the veteran or family member. One gravesite is permitted for the interment of n View DoD TRICARE reserve select. all eligible family members, unless soil conditions or the n Sign up for service member out-of-pocket medical number of family decedents necessitate more than one expenses (CCD). grave. There is no charge for burial in a national cemetery. n View Service members’ Group Life Insurance See Page 37 for more information on Burial Benefits. (SGLI) elections. n Apply for Veterans benefits online. HEADSTONES AND MARKERS n Conduct a health benefits eligibility check. Spouses and dependents are not eligible for a Government- n Update service member civilian employment furnished headstone or marker unless they are buried in a information. national cemetery, state veteran’s cemetery, or military post/ base cemetery. n View service member personnel information. n Generate a VA home loan certificate of eligibility. Ü eBENEFITS HELP LINE 1-800-983-0937

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COMPENSATION AND PENSION A monetary benefit paid to veterans who are disabled by an injury or illness incurred or aggravated during active military service. These disabilities are considered to be service connected.

DISABILITY COMPENSATION MILITARY RETIRED PAY Disability compensation is paid monthly and varies with Historically, veterans have not been permitted to the degree of disability, the impairment to a veteran’s receive full military pay and VA compensation for earning capacity and the number of dependents. Veterans benefits at the same time. Veterans who were entitled to with certain severe disabilities may be eligible for both have had to either waive a portion of their retirement additional special monthly compensation. These benefits equaling the amount of awarded VA compensation or are not subject to federal or state income tax. elect not to receive VA compensation at all. Receiving both benefits and retirement pay is commonly known as NATIONAL GUARD /SELECT RESERVE “concurrent receipt.” Reservists who serve on active duty establish In 2004, Congress passed the Concurrent Retired and veteran status and may be eligible for the full range of Disability Pay Act, allowing many veterans to receive 100 VA benefits, depending on the length of active military percent of the military retirement and VA compensation. service and a discharge or release from active duty under Because of the complexity of this issue, visit www.dfas.mil conditions other than dishonorable. In addition, reservists for more information. not activated may qualify for some VA benefits. National Guard members can establish eligibility VA DISABILITY PENSION BENEFIT for VA benefits if activated for federal service during a FOR WARTIME VETERANS period of war or domestic emergency. Activation for other A non-Service-Connected Disability VA Pension is than federal service does not qualify guard members for a benefit paid to wartime veterans who have limited all VA benefits. or no income, and who are age 65 or older, or under 65 Claims for VA benefits based on federal service filed and are permanently and totally disabled, a by National Guard members should include a copy patient in a nursing home or are receiving Social Security of their military orders, presidential proclamation or disability payments. The amount that’s payable depends executive order that clearly demonstrates the nature of upon the type and amount of income the veteran and their federal service. family members receive from other sources.

30 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) WHAT IS eBenefits? eBenefits is a joint VA/DoD web portal that provides resources and self-service capabilities to Veterans, Service Members, and their families to research, access and manage their VA and military benefits and personal information. eBenefits uses secure credentials to allow access to personal information and gives users the ability to perform numerous self-service functions. It is an essential way for veterans, service members, and their families to receive access to and service from VA and DoD. Veterans who are more seriously disabled may qualify for Aid and Attendance or Housebound WHAT CAN I DO IN eBenefits? benefits. These benefits are paid in addition to the basic Some of the features within eBenefits allow veterans pension rate. Monthly payments are made to qualified

and service members to access official military VA BENEFITS veterans to bring their total income to a congressionally personnel documents, view the status of their disability established support level (including other retirement compensation claim, transfer entitlement of Post-9/11 and Social Security income). GI Bill to eligible dependents (service members only), AID AND ATTENDANCE ( A & A ) and register for and update direct deposit information for certain benefits. An A&A benefit is paid in addition to monthly pension. A&A is allowed if the veteran: requires the aid of HOW DO I ACCESS eBenefits? another person in order to perform his or her daily living activities; is bedridden; is a patient in a nursing eBenefits is located at www.ebenefits.va.gov. Before home due to mental or physical incapacity; or has veterans or service members can access and use corrected visual acuity of 5/200 or less, in both eyes, or eBenefits they must be listed in the Defense Enrollment concentric contraction of the visual field to 5 degrees or Eligibility Reporting System (DEERS) and obtain a DS less. Logon. They can choose from two levels of registration, DS Logon Level 1 (Basic) and DS Logon Level 2 HOUSEHOLD BENEFITS (Premium). A&A may not be paid without eligibility for pension. WHAT IS A DS LOGON? Qualifying veterans must have a single permanent disability (rated 100 percent disabled), and need A DS Logon is a secure identity (username and assistance, or have a single permanent disability (100 password) that is used by various DoD and VA websites, percent disabled) and another disability, or disabilities, including eBenefits. If you are already registered in evaluated as 60 percent or more disabling. DEERS, you are eligible for a DS Logon. Once you have A veteran cannot receive both A&A and Household a DS Logon, it is valid for the rest of your life. Benefits at the same time.

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Korean War Veterans from North Carolina

32 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) n Prosthetic Devices: for service- connected conditions, to include but not limited to wheelchairs, canes, crutches, hospital beds, Nebulizer, BENEFITS oxygen tanks, and electric scooters. The issue of any AVAILABLE FOR prosthetic devices requires a VA Doctor’s prescription. SERVICE-CONNECTED n Medical Treatment in non-VA facilities for service connected DISABLED VETERANS conditions may be authorized by the VA Medical Center. (Certain restrictions apply.) n Ten Point Civil Service Preference. (10 points added to Civil Service test score only after veteran achieves at least 70 on a test.) n Annual Clothing Allowance is available for veterans with a service-connected condition that

requires the use of a prosthetic VA BENEFITS or orthopedic appliance (artificial limbs, braces, The following Benefits are available to all veterans with a 0% wheelchairs) or use prescribed Service-Connected Disability and Higher: medications for a skin condition which tends to wear, tear, or soil clothing. The items used must n Home Loan Guaranty Certificate of Eligibility. be prescribed and dispensed at a Request online through eBenefits or by phone VA Medical Center. 877-827-3702. n Dental treatment for: (1) service connected dental n Service Disabled Veterans Life Insurance. Must file condition, or (2) followup dental treatment which has within 2 years from initial notice of service-connected begun while hospitalized at a VA Medical Center, or disability. (Insurance only.) any former Prisoner of War with 90 consecutive days n Outpatient treatment for: (1) service-connected or more of confinement. Some restrictions may apply. conditions, and (2) for all medical conditions if Home Improvement and Structural Alteration Grant enrolled in VA healthcare program. Co-payment Program is administered by the Prosthetics Department at for treatment may apply for non-service connected VA Medical Facilities for medically required improvements conditions. and/or structural changes to the veteran’s residence. n Travel allowance for scheduled appointment for This Grant requires a VA Doctor’s prescription. Service- care of service-connected conditions at VA Medical connected veterans can receive up to a $6,800 grant. Centers, and out patient clinics. (Eligibility based on Nonservice-connected veterans may receive a grant up to the distance traveled 25 miles or more or a veteran’s $2,000. The grant is to be used for allowing entrance or income.) exit improvements for residence, essential lavatory and n Medical treatment for any condition: Enrollment sanitary facilities, and kitchen and bathroom accessibility in a VA healthcare program is encouraged but not to sinks and counters. required for treatment of a service connected condition. This grant is not for complete remodeling of a veteran’s (A co-payment will apply for treatment of non-service bath or kitchen. connected conditions and prescription drugs.)

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 33 „SIGN UP for eBenefits @ eBenefits.VA.GOV 10% SERVICE CONNECTED AND HIGHER, ALL OF THE ABOVE PLUS: HOW DO I REGISTER FOR AN Vocational Rehabilitation which includes full medical eBenefits ACCOUNT? and dental care (dental if determined to be essential to There are two types of registration, Basic and finish training), a subsistence allowance in addition to Premium. With a Premium Account, you can view disability payments, payment for all required school- personal data about yourself in VA and DoD systems, related supplies and direct payment of tuition. Funding apply for benefits online, check the status of your fee waived for Homeloan Guarantee loans. claims, update your address records, and more. To get a Premium eBenefits Account, you must verify 30% SERVICE CONNECTED AND HIGHER, your identity. Many people will be able to verify their ALL OF THE ABOVE PLUS: identity online by answering a few security questions. Service members may verify their identity online by n Additional compensation for dependents (spouse, using their Common Access Card. Military retirees children, adopted children, and dependent parents). may verify their identity online using their Defense n Non-Competitive Civil Service appointment: Job Finance and Accounting Service (DFAS) Logon. appointment without the requirement of an interview. For those unable to verify their identity online, n Affirmative action in employment:A disabled you will instantly receive a Basic Account. A Basic veteran cannot be passed over to hire a nondisabled eBenefits Account lets you customize the site and veteran or nonveteran unless at least three interviews access information you enter into eBenefits yourself; have been conducted by the employer. however, you cannot see your personal information in VA or DoD systems. n Additional allowance for a spouse who is a patient in a nursing home: (Helpless or blind, or so nearly For more information on eBenefits visit: helpless as to require the aid and attendance of another www.eBenefits.va.gov person.)

40% SERVICE-CONNECTED AND HIGHER, 50% SERVICE-CONNECTED OR HIGHER, ALL OF THE ABOVE PLUS: ALL OF THE ABOVE PLUS: n Automobile Grant: (A one-time payment up to n Medical treatment for any condition at VA Medical $20,114) Veteran must have a service-connected loss of Centers: Enrollment in a VA health care program is one hand, or one foot, or permanent loss of use of one encouraged but not required for treatment of a service- hand or one foot, or a permanent impairment of vision of connected condition. No copayments for treatment of both eyes. A veteran must be rated for loss of use before non-service-connected care or non-service-connected this is granted. prescription drugs. n Payment of special adaptive automobile equipment: n Medical treatment in non-VA facilities: for any medical In addition to the automobile grant. Veteran must be condition may be authorized VA Medical Center. entitled to the automobile grant as outlined above, or n Discounted Hunting Lifetime + Fishing Licenses have a service-connected ankylosis (immobility) of one knee or one hip. (This requires a VA doctor’s prescription n Discounted entry into National Parks for the adaptive equipment and can include; an automatic transmission, air conditioner, hand controls, 60-90% SERVICE-CONNECTED OR HIGHER, power brakes, hand brakes, cruise control, ramps or ALL OF THE ABOVE PLUS: wheelchair lifts, and any other adaptive equipment the doctor may deem necessary.)

34 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) Individual unemployability (increased compensation) 100% SERVICE-CONNECTED OR THOSE PAID payable at the 100% rate based on the inability to work due AT THE 100% RATE (IU) to service-connected disability plus: n Dental treatment if S/C for Dental Claim. ALL OF THE ABOVE PLUS Temporary 100% disability payments, such as those n Special Housing and/or Automobile Grants for SC * Veterans with Eligible Disabilities for surgery, do not qualify a veteran for these benefits. n VA provides grants to Service members and Veterans with certain permanent and total service-connected n Waiver of cost of Service Disabled Life Insurance disabilities to help purchase or construct an adapted for those rated permanent and total: and additional home, or modify an existing home to accommodate $20,000 of life insurance at cost to veteran. Veteran a disability. Two grant programs exist: The Specially must have applied for insurance within two years of Adapted Housing (SAH) grant and the Special Housing initial disability rating or within two years of a new Adaptation (SHA) grant. disability rating. An increase in a disability rating does not qualify as a new disability. n Specially Adapted Housing Grant: The maximum dollar amount allowable for SAH grants in fiscal year n Commissary and Exchange privileges for veteran 2018 is $81,080. and dependents: The veteran must request a letter from the VA specifying veteran is in receipt of 100% n Special Housing Adaptations Grant: The maximum disability, and then applies for a military ID card at the dollar amount allowable for SHA grant in fiscal year nearest ID card issuing facility. 2018 is $16,217. n Dependents Education Assistance: The n Temporary Residence Adaptation (TRA) Grant: A Survivors' and Dependents' Educational Assistance temporary grant may be available to SAH/SHA eligible (DEA) program offers education and training Veterans and Service members who are or will be opportunities to eligible dependents of Veterans who VA BENEFITS temporarily residing in a home owned by a family are permanently and totally disabled due to a service- member. The maximum amount available to adapt a related condition or of Veterans who died while on family member's home for the SAH grant is $35,593 active duty or as a result of a service-related condition. and for the SHA grant is $6,355. n Any needed Dental Care n Automobile Grant: Service members and Veterans may be eligible for a one-time payment of not more than n Property Tax Exemption on first $45,000 of your $20,577.18, toward the purchase of an automobile or homestead’s value from tax abatement for veterans other conveyance if you have certain service-connected rated permanent and total, or those in receipt of DIC. disabilities. The grant is paid directly to the seller of the n Free Disabled Veterans License Plate, applications automobile and the Service member or Veteran may only can be certified at your State or County Veterans receive the automobile grant once in his/her lifetime. See Service Office your local VSO for more information. COMPENSATION HIGHER THAN THE 100% RATE: n Special Compensation: Veteran must be rated for Special Compensation due to the loss of limbs, GRANTS eyesight, aid and attendance, housebound, or two HUNTING separate medical conditions that are rated 60% FISHING each or 100% each. For more information about VA Compensation Rates, please visit: DENTAL HOUSING www.benefits.va.gov/COMPENSATION/resources_comp01.asp AUTOMOBILE MEDICAL INSURANCE

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 35 „NC STATE VETERANS CEMETERIES ELIGIBILITY FOR NC STATE VETERANS CEMETERIES QUALIFIED VETERAN DEPENDENT(S) Any former member of the U.S. Armed forces who served The spouse, widow or widower of a qualified veteran, on active duty, other than for training, and was terminated a minor child who is unmarried and dependent on the under honorable conditions. qualified veteran at the time of death. A minor child includes a child under the age of 21 years of age or under A veteran who is entitled to retired pay for non-regular 23 years of age if pursuing a course of instruction at an service (i.e. service in the Reserve Components or Army or educational institution approved by the United States National Guard) or a veteran who would have been entitled Department of Veterans Affairs. In addition, an unmarried to retired pay for non-regular service, but for the fact that adult child of a qualified veteran who became permanently the person was under 60 years of age. incapable of self-support due to a physical or mental disability before attaining the age of 18 years is also eligible. NORTH CAROLINA RESIDENCY

Only those veterans who are legal residence of North Carolina are eligible for interment: 1. at the time of death; 2. for a period of at least 10 years or; 3. at the time of entry into the Armed Forces of the United States.

North Carolina VFW salutes you! Visit us online at www.vfwnc.com Facebook: Veterans of Foreign Wars (VFW) : North Carolina Phone: 919-828-5058 Email: [email protected]

36 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) N.C. STATE VETERANS CEMETERIES

The primary mission of the DMVA State Veterans Cemetery Program is to provide a final resting place for North Carolina’s Veterans at no cost, and their legal dependent(s) for a nominal fee. Veterans must be discharged under honorable conditions and meet certain residency requirements. For More information on the DMVA State Veterans Cemetery Program, go to our website at: www.milvets.nc.gov/ services/nc-veterans-cemetery-program

SEE PAGE 38

BLACK MOUNTAIN

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JACKSONVILLE

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SPRING LAKE

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GOLDSBORO

37 „SIGN UP for eBenefits @ eBenefits.VA.GOV BLACK MOUNTAIN Western Carolina

Western Carolina State Veterans Cemetery OPENED: October 28, 1993 LOCATION: 962 Old US 70 Hwy. PHOTOGRAPHER: Ken Lane Black Mountain, NC 28711 828-669-0684 JACKSONVILLE Coastal Carolina

Coastal Carolina Veterans Cemetery OPENED: December 6, 1993 LOCATION: 110 Montford Point Rd. Jacksonville, NC 28541 910-347-4550

38 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) SPRING LAKE Sandhills

Sandhills State Veterans Cemetery OPENED: June 27, 1997 LOCATION: 8220 Bragg Blvd. Ft. Bragg, NC 28310 910-436-5630 VA BENEFITS GOLDSBORO Eastern Carolina

Eastern Carolina Veterans Cemetery OPENED: February 26, 2016 LOCATION: 164 Longs Plant Farm Goldsboro, NC 27544 919-648-0510 DATE BUILT/ November, 2015 DEDICATED

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 39 „SIGN UP for eBenefits @ eBenefits.VA.GOV BURIAL & CEMETERY BENEFITS The U.S. Department of Veterans Affairs (VA) Benefits Administration oversees a burial benefits program designed to assist claimants in meeting the funeral and burial costs of a deceased veteran. The VA does not make funeral arrangements with a funeral provider or cremation office. You should advise your family of your wishes and where your discharge papers are kept. These papers are very important in establishing your eligibility. You may wish to make pre-need arrangements with a funeral home.

under a condition other than dishonorable; and met other qualifications similar to that of a non- serviceconnected death. FILING A CLAIM FOR REIMBURSEMENT OF EXPENSES To file for reimbursement of burial expenses, an Application of Burial Allowance orm must be submitted to the VA. The person SERVICE-CONNECTED DEATH filing the claim must also provide a certified copy of If a veteran’s death is service-connected, the VA will pay burial allowance of up to $2,000 for deaths on or after Sept. the veteran’s death certificate and proof of the veteran’s 11, 2001. If the veteran is buried in a VA national cemetery, military service (Form DD-214), and itemized bills of the some or all of the cost of moving the veteran’s body to the funeral and burial expenses. national cemetery nearest the veteran’s home may also be reimbursed. There is no time limit for applying for a BURIAL FLAG serviceconnected burial allowance. The person who bore the A United States flag is provided, at no cost, to drape the veteran’s burial expense may claim reimbursement from any casket or accompany the urn of a deceased veteran who VA regional office. served honorably in the U.S. Armed Forces. It is furnished NON-SERVICE-CONNECTED DEATH to honor the memory of a veteran’s military service to his If a veteran’s death is not service-connected, there are or her country. When burial is in a national, state or post two types of payments the VA may make: Burial and plot cemetery, a burial flag will automatically be provided. expense allowances. The VA will pay a burial and plot When burial is in a private cemetery, the funeral director allowance if the veteran was discharged under conditions will generally help the next of kin with this process. other than dishonorable and the veteran was in receipt HEADSTONE AND MARKERS of VA pension or compensation at the time of death. The Department of Veterans Affairs (VA) furnishes upon If a veteran died while in a VA facility or as a patient at request, at no charge to the applicant, a Government an approved state nursing home, the VA may also pay headstone or marker for the unmarked grave of any this allowance. deceased eligible veteran in any cemetery around the BURIAL PLOT ALLOWANCE world, regardless of their date of death. For eligible When a veteran is buried in a cemetery that is not under veterans that died on or after Nov. 1, 1990 and whose the U.S. government jurisdiction, the VA may also pay a grave is marked with a privately purchased headstone, VA plot allowance, provided that the veteran was discharged may also furnish a headstone or marker to supplement

40 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) the grave or a medallion to be affixed to the privately For more information: purchased headstone. Eligible veterans are entitled to http://www.nc4vets.com/burial-cemetery-benefits either a Government-furnished headstone or marker, or PRESIDENTIAL MEMORIAL CERTIFICATES the new medallion, but not both. A Presidential Memorial Certificate (PMC) is an BRONZE MEDALLIONS FOR HEADSTONES AND MARKERS engraved paper certificate, signed by the current The Department of Veterans Affairs (VA) may also president, to honor the memory of honorably discharged provide a medallion, by request, to be affixed to an deceased veterans. existing privately purchased headstone or marker to SURVIVOR BENEFIT PLAN signify the deceased’s status as a veteran. If requested, When a military retiree dies, their retirement pay stops. the medallion is furnished in lieu of a traditional This means that the surviving spouse no longer receives Government headstone or marker for veterans that died income. If a veteran is a military retiree, thought on or after Nov. 1, 1990, and whose grave is marked with needs to be given as to how to protect the spouse from a privately purchased headstone or marker. hardships caused by the loss of the retirement pay. BURIAL AT SEA One option available is the Survivor Benefit Plan (SBP). The VA National Cemetery Administration cannot The SBP is an insurance plan that will pay the veteran’s provide burial at sea. For information, contact the U.S. surviving spouse a monthly payment (annuity) to help Navy Mortuary Affairs office toll free at:(866) 787-0081 make up for the loss of retirement income. The plan MILITARY FUNERAL HONORS is designed to protect survivors against the risks of the The Department of Defense (DoD) is responsible for veteran’s early death, a survivor outliving the benefits, and providing military funeral honors. “Honoring Those inflation. VA BENEFITS Who Served” is the title of the DoD program for Survivors should report retiree deaths to the Defense providing dignified military funeral honors to veterans Finance and Accounting Services (DFAS) casualty office who have defended our nation. Visit the North Carolina at: (800) 321-1080. Veterans Affairs website for further information and instructions about this service.

DEATH PENSIONS BURIAL BENEFITS HEADSTONES AND MARKERS Survivors’ (Death) Pension is a needs-based Dependents and surviving spouses of an Spouses and dependents are not eligible benefit paid to an unmarried surviving spouse, eligible veteran are eligible to be buried in for a Government-furnished headstone or or an unmarried child, who meets certain age national cemeteries. marker unless they are buried in a national or disability requirements, of a deceased cemetery, state veteran’s cemetery, or military When a death occurs and eligibility for interment wartime veteran. post/base cemetery. in a national cemetery is determined, grave space In order to qualify for a VA Death Pension, the VA is assigned by the cemetery director in the name calculates income received from most sources of the veteran or family member. One gravesite by the surviving spouse and any eligible children. is permitted for the interment of all eligible It includes earnings, disability and retirement family members, unless soil conditions or the payments, unemployment insurance payments, number interest and dividends payments, and net income of family decedents necessitate more than from farming, business or rental property. one grave. There is no charge for burial in a national cemetery. If the income is below a certain level, the dependent or surviving spouse may be eligible for this pension.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 41 „SIGN UP for eBenefits @ eBenefits.VA.GOV

42 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) American Legion Post 540 is North

Carolina’s first ALL female post. Our goal is to help

female veterans adjust to civilian life. We focus on

support, education, and at times being the conduit

between female veterans and the vital resources

they need to ensure long, healthy, and fulfilling lives

after the military. At American Legion Post 540,

we honor the efforts of existing Veterans’ services

American Legion Post 540 Cary, NC 27511 and strive to partner in our ventures to serve our

[email protected] Veteran community. VA BENEFITS

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 43 „SIGN UP for eBenefits @ eBenefits.VA.GOV

For 76 years, the USO of North Carolina has worked to strengthen America's military service members by connecting them to family, home and country throughout their service to the nation.

DELIVERS The USO of NC delivers support to service members through a number of programs and services. From single service member support, to care packages and deployment support, the USO of NC helps connect our service members to family, home and country each and every day.

STRENGTHENS The USO of NC helps create healthy and strong service members and military families through resources and programs. Our Warrior, Family, and Spouse Reset programs give our military families the tools to overcome the challenges associated with military life and skills to be leaders in their communities.

TRANSITIONS The USO of NC provides resources for service members, veterans and military families throughout various transition points of their military service. Services include one-on-one transition assistance, hiring events, workshops, and support for those after they leave the service through the NCServes Central Carolina network, coordinated by USO of NC.

UNITES The USO of NC helps nurture and maintain bonds between service members and their families. From Story Time, to No Dough Dinners, and even caregiver events, the USO of NC helps families build relationships with others in their communities.

USO of North Carolina State Office: (919) 840-3000 @USOofNC 600 Airport Blvd. Suite 200 Piedmont Area: (704) 359-5581 Morrisville, NC 27560 Triangle Area: (919)840-0941 Sandhills Area: (910) 495-1437 Coastal Area: (910) 455-3411 USO-NC.org

44 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) VA BENEFITS

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 45 A STRONGER COMMUNITY. One Veteran at a Time.

Veterans Bridge Home supports ALL Veterans, service members, and military families, regardless of era, length of service, or discharge status.

Our organization supports Veterans by meeting them where they are. Veterans Bridge Home provides opportunities for:

EMPLOYMENT SERVICES FRIENDS 200+ employer 70+ community 10 monthly networking partners service providers opportunities

CALL 704.332.8802

VISIT 2200 East 7th Street, Charlotte, NC 28204

CONNECT @Veteransbridgehome

VETERANSBRIDGEHOME.ORG National Veteran Service Organizations

American The Ex– Prisoners American Legion of War www.nclegion.org CO-FOUNDERS DEPARTMENT NATIONAL SERVICE David Fonke ADJUTANT OFFICER (910) 436-3336 Randy Cash James McMinn COMMANDANT JEFFREY JONES Raleigh, NC Winston-Salem, NC Jerry Fonke [email protected] (910) 484-5999 (919) 832-7506 (336) 631-5471 [email protected] www. ncmcl.org

DEPT. ADJUTANT Jean Reaves Veterans of P.O. Box 1323 Foreign Wars Roanoke Rapids, NC 27870 vfwnc.com (252) 673-6495 National Association for Black

American NATIONAL SERVICE Veterans DEPARTMENT ADJUTANT Veterans OFFICER Andrew Zinkievich COMMANDER, Melvin Martimus Russell Woodall Raleigh, NC (919) 828-5058 Fayetteville, NC (910) 339-5341 amvets.org Winston-Salem, NC [email protected] [email protected] (336) 251-0823 NATIONAL SERVICE OFFICER, [email protected] www.nabvets.org Allan Eden, Winston-Salem, NC (336) 631-5457 [email protected]

Paralyzed Veterans Of America

NATIONAL SERVICE OFFICER Disabled Bill Pack American Veterans Winston-Salem, NC (336) 251-0834 Raleigh, NC (919) 833-5567 [email protected] [email protected] www.pva.org NATIONAL AREA SUPERVISOR Michelle Colpaert Team Red, White & Blue Vietnam Winston-Salem, NC 5428 Eisenhower Ave Veterans of (336) 631-5481 Alexandria, VA 22304-482 America [email protected] www.TeamRWB.org davmembersportal.org/nc [email protected] STATE PRESIDENT, Rossie Nance Castle Hayne, NC (910) 465-0683 [email protected]

www.vva-nc.org

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 47 48 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) CONTACT 844.NC4.VETS WOMEN’S SERVICES 844.624.8387

50 . . NC Womens Veteran Summit and Expo 53 . . Women Veterans’ Health Program 54 . . Military Sexual Trauma 56 . . N.C. & U.S. Additional Resources

Women Veterans are a vital part of the veteran community nationally. More than 84,000 women vets have chosen to make North Carolina their home. „YOU CALL, DMVA ANSWERS – 844.624.8387 According to American Community Survey (ACS) data, women Veterans are significantly different than men Veterans. Following legislative changes, women Veterans started entering the military branches in greater numbers during more recent periods of service. A higher percent of women Veterans are minorities. Few Veterans are women. According to the Veteran Population Projection Model (VetPop), 2 million of the 21.7 million Veterans are women, or about 9 percent of Veterans are women. NORTH CAROLINA WOMEN VETERANS In 2017, North Carolina ranked 6th in the United States in its population of women veterans while ranking 7th in veterans population overall. The women veterans population is the fastest growing segment of vets nationally and in North Carolina. WOMEN VETERANS DATA Women who served our county in the military are strong and heroic, but their contributions have been underrecognized n Are older than women non-Veterans. even by the women themselves. n A higher percent of women Veterans are African American compared to non-Veterans. In contrast, the percent of We identified serious gaps in every aspect of the programs that women Veterans who are Hispanic are significantly lower serve women, including health care, employment, finance, than those of non-Veterans. housing, social issues and the eradication of sexual assault. n A higher percent of women non-Veterans have never Many women who return from deployment are made married compared to women Veterans. stronger by their experiences, but a significant number have difficulty with transition and need support from health care, n Women Veterans have a higher median household income employment, finance, housing and social issues. than women non-Veterans. Research conduct by VA shows that almost on in five women n A higher percent of women Veterans work for the veterans has delayed or gone without needed care in the prior government compared to women non-Veterans. 12 months. Additionally, women have difficulty translating n A higher percent of women Veterans have higher education their military experience into civilian employment. attainment and are enrolled in higher education compared The North Carolina Department of Military and Veterans to women non-Veterans. Affairs (NCDMVA) is committed to providing information, Women have volunteered to serve in the U.S. military advocacy, outreach and support to all women veterans and since the . Today they constitute their families in the state. The NCDMVA also seeks to ensure approximately 20 percent of new recruits, 14.5 percent of that women veterans are aware of their federal and state the 1.4 million active duty component and 18 percent of the benefits so they can obtain the unique care and assistance that 850,000 reserve component. Almost 280,000 women have is available to them. served Post 9/11 in Afghanistan and Iraq. While the number For more information about resources and services visit our of male veterans is expecting to decline by 2020, the number website at: www.milvets.nc.gov of women veterans is expected to grow dramatically, to 11 percent of the veteran population.

50 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NC MILITARY SPOUSE ideas about business, entrepreneurship, educational and career opportunities, and health and wellness. The event features state, APPRECIATION DAY local and federal exhibitors, a speaking program, and a series Military Spouse Appreciation Day is a national observance of networking and breakout sessions. created by President Reagan in 1984 to recognize the NC WVSE (women.nc4vets.com) sacrifices and support of military spouses. It is officially observed the Friday before Mother’s Day. The day is set NORTH CAROLINA aside to acknowledge and show appreciation for all military spouses, who play a vital role in the lives of their families DEPARTMENT OF COMMERCE while their spouse fulfills their duty to our country. The NC Division of Workforce Solutions provides job seeker services for veterans, transitioning service members, The NC Department of Military and Veterans Affairs and eligible spouses. Women veterans can visit their local pays tribute to all Armed Force Spouses in the State of NCWorks Career Center and take advantage of no-cost North Carolina each May. This year, it is celebrated Friday, services, including career assessments, job interview May 10, 2019. For more details visit our website at www.milvets.nc.gov preparation, resume and cover letter assistance, access to computers and free internet service, and help with applying to local and federal employment and training opportunities. NORTH CAROLINA WOMEN VETERANS Some veterans face significant barriers that make it difficult SUMMIT AND EXPO for them to find suitable employment. Most offices have specialized staff—all of whom are veterans—who work The North Carolina Women Veterans Summit and Expo closely with employers to create more opportunities for is a biennial event whose purpose is to empower women these veterans and provide them with referrals to supportive veterans to live healthy, happy lives, become successful leaders services including vocational rehabilitation, transportation, in their communities, and to advocate on behalf of other elder care, food and nutrition services, and non-profit women veterans. Women veterans throughout the state organizations that address homelessness. participate in this event to share their stories and exchange

NC WOMEN-OWNED BUSINESS, CERTIFIED WOMAN-OWNED BUSINESS: North Carolina has four centers focused on assisting women owned businesses. They can assist with paperwork, process, and filing for certification as a woman-owned business, as well as other business services.

ASHEVILLE RALEIGH/DURHAM Division of Carolinas Small Business Development Fund Division of The Institute (Formerly The Support Center) Women’s Business Center of NC (WBCNC) Western Women Business Center (WWBC) Briles Johnson, Exec Director or Melissa Terrell – Assistant Director Sharon Oxendine – Director PHONE: 919-956-8889 PHONE: 828-633-5065 EMAIL: [email protected] EMAIL: [email protected] WEBSITE: http://www.theinstitutenc.org/index.php/programs-services/ women-business-development/wbc-north-carolina

CHARLOTTE FAYETTEVILLE WOMEN’S SERVICES Division of The Institute, formerly the Minority Economic (NC CEED) NC Center for Economic Empowerment & Development (NC CEED) Development Institute Women’s Business Center (WBC) Women’s Business Center (WBC) Lexi Hasapis Natalie Williams – Executive Director PHONE: 910.323.3377 ext. 30 PHONE: (704)509-5884 EMAIL: [email protected] EMAIL: [email protected] Website: http://www.wbcfay.org WEBSITE: www.theinstitutenc.org/index.php/programs-services/ women-business-development/wbc-charlotte

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 51 „YOU CALL, DMVA ANSWERS – 844.624.8387

abuse counseling, evaluation and treatment The DMVA wants all women veterans to know about their available veteran of Military Sexual Trauma (MST) and post- benefits, services and resources. Many women veterans are not aware of all traumatic stress disorder (PTSD). the benefits and programs they qualify for or are eligible to receive. The VHA encourages all women between ages Women Veterans seeking assistance may call DMVA at any time by dialing 50 and 75 to get mammograms every two years. 844-NC4-VETS (1-844-624-8387) or can visit the website at milvets.nc.gov. If your health care provider recommends a mammogram outside of this age range, the VA will still provide it. NCWorks Veteran Services (www.nccommerce.com/workforce/ job-seekers/veterans) and NCDWS Veterans Services The Department of Veterans Affairs Mobile Mammography Facebook (www.facebook.com/NCvets) Unit provides access to mammography screening at selected VA Health Care Centers in North Carolina, and is one of only two regional mobile radiology units in the US. The UNITED STATES DEPARTMENT OF Mobile Mammography Unit features digital mammography VETERANS AFFAIRS (VA) technology; all-female technologists; a private changing room with separate clinical exam room; and the privacy The Women and comfort of a traditional screening center with the Veterans Call convenience of a fully functioning mobile unit. Center (WVCC) answers questions The Women Veterans Health Program promotes the health, and responds to welfare, and dignity of women veterans and their families concerns from by ensuring equitable access to timely, sensitive, and quality women veterans, their families, and caregivers across the healthcare. There is a full-time Women Veteran Program nation about VA services and resources. The call is free, and Manager at every VA Medical Center, a Women’s Liaison women veterans can call as often as they need until they at every community-based outpatient clinic, and a Women have the answers to their questions. Hours of operation are Veterans Coordinator at every regional office. VA Women Monday through Friday 8:00am to 10:00pm ET and Saturday, Veterans Health Care (www.womenshealth.va.gov) 8:00am to 6:30pm ET. WVCC: 1-855-VA-WOMEN (1-855-829-6636) VETERANS BENEFITS The VA is taking steps to improve and expand services for women veterans who are homeless or at risk of becoming ADMINISTRATION (VBA) homeless. Many women veterans face challenges when The VA’s Women Veterans Coordinators can assist women returning to civilian life that are different from those of veterans with the development and handling of claims for their male counterparts, including raising children on their gender-specific conditions, including trauma from sexual own or dealing with the psychological after effects of events harassment and assault. A PDF document has been created such as military sexual trauma. These issues, without that addresses women veterans’ 25 most frequently asked intervention, can put women veterans at greater risk of questions about their benefits, and it can be found along with becoming homeless. many other resources on the VA’s Center for Women Veterans (CWV) website. VA Homeless Women Veteran Resources www.va.gov/homeless/for_women_veterans.asp VA CWV Resources (www.va.gov/womenvet) VA VETERANS HEALTH UNITED STATES SMALL BUSINESS ADMINISTRATION (VHA) ADMINISTRATION (SBA) The Veterans Health Care Act of 1992 authorized new In March 2016, the SBA’s Office of Veterans Business and expanded services for women veterans. These Development (OVBD) and Office of Women’s Business services include: counseling for trauma related to sexual Ownership (OWBO) submitted a report to Congress assault; specific health care services such as Pap smears, increasing attention on women veteran-owned small mammography, and general reproductive health care at VA businesses. The report compiles and disseminates facilities; and mental health services that include substance information on women veterans, and makes

52 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) recommendations to improve outreach to women veterans, Free employment services are available to women providing them with greater access to procurement, veterans nationwide from the DOL Veterans’ Employment lending, and affordable capital. and Training Service (VETS) Women Veteran Program – SBA Women Veterans Business Resources these services are targeted to be particularly helpful to www.sba.gov/offices/headquarters/ovbd/spotlight women veterans. Veteran Women Igniting the Spirit of Entrepreneurship As a part of the VETS program, the DOL also funds The (VWISE) is an entrepreneurial training program for female Homeless Female Veterans’ and Homeless Veterans with veterans of all service eras and branches with a passion Families Program. The program provides supportive for and interest in either starting a new small business or services to eligible homeless female veterans and growing an existing one. VWISE enables female veterans female veterans who are at risk of becoming homeless. to learn business-savvy skills in order to turn their ideas The program provides direct services through a case or businesses into growth ventures while recognizing management approach that leverages Federal, State and entrepreneurship as an important part of economic growth local resources. Eligible veterans are connected with nationwide. This unique training program was designed appropriate employment and life skills support to ensure a specifically by Syracuse University with the Office of successful integration into the workforce. Veterans Business Development, SBA, to encourage and DOL VETS Women Veteran Program support female veterans with an interest in exploring www.dol.gov/vets/womenveterans career opportunities in small business ownership. SBA and Syracuse University VWISE whitman.syr.edu/vwise WOMEN VETERANS HEALTH CARE 1-855-VA-WOMEN UNITED STATES DEPT. OF LABOR (DOL) [1-855-829-6636] Women veterans are eligible for the same VA benefits as Women veterans, who comprise 10 percent of the veteran male veterans. Comprehensive health services are available population, but only 2 percent of all working women to women veterans including primary care, mental health in America, are a critical segment of today’s workforce. care and reproductive health care services. VA provides Job-hunting can be difficult for anyone, and transitioning management of acute and chronic illnesses, preventive veterans may experience culture shock, difficulty care, contraceptive services, menopause management, translating skills, unfamiliarity with the civilian job search and cancer screenings, including pap smear, and process, and more. Unlike their male veteran peers, mammograms, and gynecology. women veterans may also experience unique challenges common among nonveteran working women. n Maternity care is covered in the medical benefits package to include care for newborn children of women veterans for up to 7 days after birth. VA is also mandated to implement pilot programs to provide

Combat Female Veterans Families (CFVF) United to serve our Veteran community. At the same time, seeks to engage the combat female Veterans of we recognize the areas in which, as a nation, as North Carolina, as well as deployed combat females sisters and brothers in service to others, we can and WOMEN’S SERVICES preparing for their returns home to North Carolina. should collectively improve when it comes to lifting-up With focus on education, support, and advocacy, CFVF and protecting this unique and highly-valued sector of United will act as a conduit between female military our population. heroes and the vital resources they need to ensure 1-919-637-7679 long, healthy, and fulfilling lives after war. [email protected] WWW.CFVFUNITED.COM At CFVF United, we honor the efforts of existing 5574-D Garden Village Way #3, Greensboro, NC 27410 Veterans’ services and strive to partner in our ventures

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 53 „YOU CALL, DMVA ANSWERS – 844.624.8387

child care to women veterans receiving medical care, facilities are asked about experiences of sexual trauma and to provide readjustment services to women veterans. because they know that any type of trauma can affect a Infertility evaluation and limited treatments also are person’s physical and mental health, even many years later. available. People can recover from trauma and the VA has free services to help veterans do this. n Women Veterans Program Managers are available at all VA facilities to help veterans seeking treatment You do not need to have a VA disability (service connected) and benefits. rating to receive these services and may be able to receive services even if you are not eligible for other VA care. You do not need to have reported the incident(s) when they MILITARY SEXUAL TRAUMA happened or have other documentation that they occurred. Other experiences that fall into the category of MST include For more information, veterans can speak with a VA unwanted sexual touching or grabbing; threatening, offensive healthcare provider, contact the MST Coordinator at their remarks about a person’s body or sexual activities; and/or nearest VA Medical Center, or contact their local Vet Center. threatening or unwelcome sexual advances. More MST information can be found at mentalhealth.va.gov. Both women and men can experience MST during their service. All veterans seen at Veterans Health Administrations

www.wvss-nc.org 919-894-1012 919-696-9572 (TEXT ONLY)

Women Veterans Support Services, Inc., is the first Woman Existing local agencies alone cannot address the unique needs Veteran 501(c)3 non-profit organization established in North of women veterans and their families, WVSS understand these Carolina since 2008. WVSS, Inc., celebrates 11 years of continued challenges, assisting women veterans in; service to Women Veterans in the State of North Carolina and «Finding short -term emergency housing, with or beyond. We specialize in CRISIS MANAGEMENT, EDUCATION and without children. ADVOCACY on Women Veterans issues and concerns. «Post Traumatic Stress Disorder (PTSD) claims, helping them Women Veterans Support Services, Inc., provides compassionate through the process care to women veterans in times of crisis’s, ensuring they receive the benefits to which they and their families are entitled, while «Receiving support services for Military Sexual Trauma, Sexual connecting them to community support services. Assault &Domestic Violence. «Providing referral services for federal, state and local programs that assist women veterans, including rehabilitation and jobs.

54 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NORTH CAROLINA We advocate for and walk with women veterans. We engage with them in the process of obtaining the services and benefits VA MEDICAL CENTERS they seek. Services offered are based on individual needs, and Durham VAMC customized solutions are sought. Through our partnerships and programs, we are committed to supporting women as they 508 Fulton Street transition back into family life. We help to identify employment Durham, NC 27705 opportunities and focus on personal goals. We are here to listen, 919-286-0411 guide, and support as women veterans establish plans and set out 888-878-6890 to achieve them. Women’s Health Clinic e-mail: [email protected] Phone: (919) 808-1814 Fayetteville VAMC When leaving the service, women face countless challenges as they 2300 Ramsey Street try to assimilate into civilian life. Our purpose is to serve, advocate, Fayetteville, NC 28301 910-488-2120 and support the unique needs of women Veterans, through our 800-771-6106 network of programs and partnerships. We are dedicated to helping every step of the way. Women’s Health Clinic Assistance includes but not limited to: Asheville VAMC Salisbury VAMC n Community resource navigator n Continuing Education resource 1100 Tunnel Road 1601 Brenner Avenue n Bridge to Benefits n Employment Assistance Asheville, NC 28805 Salisbury, NC 28144 n Homelessness and n Financial Literacy workshop 828-298-7911 704-638-9000 800-469-8262 housing options Women’s Health Clinic Women’s Health Clinic CONTACT: Shawn M. Ross, MPA, PHR – 919-808-1814 [email protected] www.indigoconsortium.org A nonprofit 501c3 tax-deductible organization

NC Coalition of Women Veteran Organizations (NC-CWVO) is a voluntary partnership of organizations that serves women Veterans. We are joining forces to target the issues and needs of NC women Veterans while building impactful relationships. This collaborative effort allows us to move forward in unity. NC-CWVO members will work with one another to improve data and methods for tackling unique women Veteran issues, as well as sharing them with women Veteran providers. NC-CWVO will provide guidance and information about NC organizations that service women Veterans. This is achieved by conferences, webinars, personal consultations, and publications. NC-CWVOs are community-based organizations and providers who are concerned by the lack of gender specific programs and services currently available to women Veterans. We want to ensure

inclusion of women Veteran only programs in our local and state WOMEN’S SERVICES healthcare facilities. Our Mission: ● To assist with finding resources for women Veterans that can support and improve their livelihood. ● To collaborate with other women Veteran organizations and share information across the state to eradicate disconnect. ● To promote responsibility, readiness and resilience with providers who care for our women Veterans. [email protected]

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 55 „YOU CALL, DMVA ANSWERS – 844.624.8387

Steadfast House Women’s Shelter and U.S Army Women’s Foundation ADDITIONAL NORTH Support Program Asheville www.awfdn.org www.abccm.org/steadfast-house CAROLINA RESOURCES The Vietnam Women’s Memorial Foundation W.E.R.I.S.E Veterans vietnamwomensmemorial.org North Carolina Council for Women http://www.weriseveterans.org/ ncadmin.nc.gov/about-doa/divisions/council- Women Marines Association for-women www.womenmarines.org North Carolina Coalition Against ADDITIONAL UNITED Women’s Army Corps Veterans Association Sexual Assault (NCCASA) www.armywomen.org www.nccasa.org STATES RESOURCES Ms Veteran America Pageant Dress for Success Triangle Athena’s Sisters (Louisville, KY) www.msveteranamerica.com http://athenassisters.us/ trianglenc.dressforsuccess.org Army Women’s Foundation Dress for Success Charlotte Dress for Success www.awfdn.org www.dressforsuccess.org charlotte.dressforsuccess.org Academy Women Dress for Success Winston-Salem VA Office of Diversity and Inclusion (ODI) www.academywomen.org www.diversity.va.gov winstonsalem.dressforsuccess.org Service Women’s Action Network Women Veterans Support Services Grace after Fire www.servicewomen.org www.graceafterfire.org wvss-nc.org Department of Defense Sexual Assault The Aura Home for Homeless Women in Military Service for Prevention and Response with Safe Helpline Women Veterans Asheville America (WIMSA) Memorial www.dla.mil/Info/SAPR/resources/ aurahomewomenvets.org www.womensmemorial.org University of North Carolina at American Women Veterans Greensboro Women Veterans americanwomenveterans.org Historical Project National Association of Black Military Women libcdm1.uncg.edu/cdm/landingpage/ www.nabmw.org collection/WVHP

N.C. Department of Military and Veterans Affairs www.milvets.nc.gov www.NC4VETS.com 844.NC4.VETS (844.624.8387)

56 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) WOMEN’S SERVICES

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 57 „YOU CALL, DMVA ANSWERS – 844.624.8387

58 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) CONTACT 844.NC4.VETS HEALTHCARE 844.624.8387

60 . . Eligibility & Enrollment 66 . . NC Veterans Medical Facilities 69 . . PTSD, TBI 75 . . LME-MCO Contact 78 . . VAMC Mental Health POCs 85 . . NC Operated- Healthcare Facilities 87 . . State Veterans Homes

Services for Combat Veterans Mental Health Services Navigating VA Health Care System „VISIT www.va.gov to learn more

VA HEALTH CARE BASIC ELIGIBILITY BASIC ELIGIBILITY AND MINIMUM veterans do not need to renew each year. Veterans health care eligibility remains in effect from one year to the next, SERVICE REQUIREMENTS after a veteran has submitted all documentation, information Veteran’s health care eligibility is offered to former service and forms successfully. Once the minimum requirements for personnel who served, were honorably discharged (or veterans health care benefits have been met, the veteran will released under conditions other than dishonorable) and receive a Veteran Health Identification card, which allows have been classified as a veteran by the Veterans Affairs the holder access to participating VA medical facilities. The department. Any veteran that enlisted after September VA card will also serve as proof of service in lieu of a military 7, 1980 (or entered active duty after October 16, 1981) is ID card. Petitioners can enroll to receive veterans health care required to have served 24 continuous months (or the full benefits online, through mail or in person at any VA facility. period of active duty they were called to served) in order to be eligible. Many veterans believe that they will not qualify to meet veteran’s health benefits eligibility if they did not QUALIFYING FOR 5 YEAR POST incur a service-related disability designation. However, DEPLOYMENT VA HEALTH CARE this belief is unfounded. Veteran eligibility for health care Effective Jan. 28, 2008, Veterans discharged from active duty enrollment is determined based on many factors, but health on or after Jan. 28, 2003, are eligible for enhanced enrollment care eligibility is extended even to veterans who did not serve placement into Priority Group 6 (unless eligible for higher in a war zone. Veteran eligibility for health care enrollment Priority Group placement) for 5 years post discharge. is based on factors such as service dates, where the service Veterans with combat service after Nov. 11, 1998, who were member was deployed and other qualifying factors. discharged from active duty before Jan. 28, 2003, and who apply for enrollment on or after Jan. 28, 2008, are eligible for ENHANCED ELIGIBILITY PROGRAMS this enhanced enrollment benefit through Jan. 27, 2011. Certain veterans are qualified to enroll to receive veteran’s Activated reservists and members of the National Guard are health care benefits based on an enhanced eligibility status. eligible if they served on active duty in a theater of combat Veterans who were at one time a POW, veterans who received operations after Nov. 11, 1998, and, have been discharged the Purple Heart or Medal of Honor and veterans who under other than dishonorable conditions. receive a VA Pension will be considered under this enhanced Veterans who enroll with VA under this “Combat Veteran” program. Additionally, veteran’s health care eligibility is authority will retain enrollment eligibility even after their offered to those who were discharged early due to a disability five-year post discharge period ends. At the end of their post or hardship, those who served on active duty in a theater of discharge period, VA will reassess the Veteran’s information combat operations and those who served in any war zone for (including all applicable eligibility factors) and make a new a full tour. enrollment decision. For additional information, call: ENROLLMENT FOR VA HEALTH CARE 1-877-222-VETS (8387) To enroll to receive veteran’s health care benefits, form https://www.va.gov/health-care/how-to-apply/ 10-10EZ will be required. In order to complete this form, the applicant will need to gather information about his or her service, such as DD Form 214 (Report of Separation), dates of service, branch of the service, service records (if the applicant was a POW or a Purple Heart recipient) or military records that indicate participation in a war zone and hostile combat situations. Unlike civilian health care programs,

60 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) STANDARD BENEFITS these services and may be able to receive services even if you are not eligible for other VA care. You do not need to VA’s medical benefits package provides the following health care have reported the incident(s) when they happened or have services to all enrolled veterans: other documentation that they occurred. HEALTHCARE n Preventive Care Services For more information, veterans can speak with a VA n Ambulatory (Outpatient) Diagnostic and healthcare provider, contact the MST Coordinator at their Treatment Services nearest VA Medical Center, or contact their local Vet Center. n Hospital (Inpatient) Diagnostic Treatment MST information can be found at : n VA prescribed Medications and Supplies n mentalhealth.va.gov n https://www.ptsd.va.gov/public/types/violence/military- ACUTE CARE SERVICES sexual-trauma-general.asp These services may have limitations and special eligibility criteria: WOMEN VETERANS HEALTH CARE n Ambulance service 1-855-VA-WOMEN [1-855-829-6636] n Dental Care www.womenshealth.va.gov n Durable Medical equipment Women veterans are eligible for the same VA benefits as n Eyeglasses male veterans. Comprehensive health services are available to women veterans including primary care, mental health n Hearing Aids care and reproductive health care services. VA provides n Home Health Care Services management of acute and chronic illnesses, preventive care, n Non-VA Health Care Services contraceptive services, menopause management, and cancer screenings, including pap smear, and mammograms, and n Orthopedic, Prosthetic, and Rehabilitative Devices gynecology. n Rehabilitative Services n Maternity care is covered in the medical benefits n Readjustment Counseling package to include care for newborn children of women veterans for up to 7 days after birth. VA is also n Sexual Trauma Counseling mandated to implement pilot programs to provide child care to women veterans receiving medical MILITARY SEXUAL TRAUMA care, and to provide readjustment services to women Military Sexual Trauma (MST) is the term that the U.S. veterans. Infertility evaluation and limited treatments Department of Veterans Affairs uses to refer to sexual also are available. harassment that occurred while the veteran was in the n Women Veterans Program Managers are available military. It includes any sexual activity where someone at all VA facilities to help veterans seeking treatment is involved against his or her will—he or she may have and benefits. been pressured into sexual activities (for example, with threats of negative consequences for refusing to be sexually cooperative, implied faster promotions, or better treatment in exchange for sex), and may have been unable to consent to sexual activities (for example, when intoxicated), or may have been physically forced into sexual activities. Both women and men can experience MST during their service. All veterans seen at Veterans Health Administrations facilities are asked about experiences of sexual trauma because they know that any type of trauma can affect a person’s physical and mental health, even many years later. People can recover from trauma and the VA has free services to help veterans do this. You do not need to have a VA disability (service connected) rating to receive

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 61 „VISIT www.va.gov to learn more

Vet Center US Department of Veteran Affairs Office of Readjustment Counseling Services (Vet Center Program)

The Office of Readjustment Counseling Services (RCS) Vet Centers is a service within the Veterans Health Administration that consists of 300 Vet Centers, 80 Mobile Vet Centers, and the Vet Center Call Center (877-WAR-VETS). The primary mission of RCS is to welcome home War Veterans, Active Duty Service members, and their families with honor, and provide three major service functions: outreach, readjustment counseling, and referral for those individuals and their families. Vet Centers are VHA community facilities that treat each individual as a whole person in or near his or her home community. Vet Centers are community-based counseling centers, within the Veterans Health Administration’s Readjustment Counseling Service (RCS), that provide a wide range of social and psychological services including professional readjustment counseling Vet Centers are a community mental health model emphasize the normalizing of psychological and emotional adjustment problems in an outpatient treatment setting. Counseling may involve the inclusion of significant others in the treatment process. A primary goal of the treatment setting is to eliminate the stigma that individuals may feel when seeking help for psychological and emotional adjustment problems. The treatment setting is informal and provides a wide variety of services from meeting resource needs to individual and family(significant others). If warranted, clients are referred to VA medical centers or community partners for more intensive treatment and/or medications. The central focus of Vet Center interventions is the treatment of PTSD by assisting the client to work through troubling war experiences and their impact on the veteran's present life.

Veterans and active duty service members, to include All services are available without time members of the National Guard and Reserve limitation and at no cost, to Veterans/Service components, who: members/Family members. • Veterans do not need to be enrolled with •Have served on active military duty in any combat theater the Department of Veteran Affairs (VA) or area of hostility* Medical Centers to access care at Vet •Experienced a military sexual trauma; Centers. •Provided direct emergent medical care or mortuary • Do not need a disability rating or service services, in service, to the casualties of war connection for injuries. •Served as a member of an unmanned aerial vehicle • Can access Vet Center services regardless crew that provided direct support to operations in a of discharge character. combat zone or area of hostility. •Vietnam Era veterans who have accessed care at a Vet VA Vet Centers maintain confidential records Center prior to January 1, 2004 independent from any other VA or Department of Defense medical records and • Bereavement counseling for Family members who have will not disclose such records without either lost a loved one while serving on active duty. the veteran or servicemember’s signed authorization, or a specific exception Vet Center services are also provided to eligible Veterans’ permitting their release. except in family members for issues related to Veteran. circumstances averting a crisis.

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Charlotte Vet Center Greenville Vet Center* 2114 Ben Craig Dr., #300 1021 W.H.Smith Blvd., #100 The Vet Center Combat Call Center, 1-877-WAR- VETS, is an around the clock confidential call Charlotte, NC 28262 Greenville, NC 27834 center where those who served and their families (704) 549-8025 (252) 355-7920 can call to talk about their military experience or any other issues they are facing in their Fayetteville Vet Center Raleigh Vet Center readjustment. The staff comprises combat 2301 Robeson St. Suite 103 8851 Ellstree Lane, Suite 122 Veterans from several eras as well as family members of combat Veterans. The call center has Fayetteville, NC 28305 Raleigh, NC 27617 warm handoff capabilities with all Vet Centers, (910) 488-6252 (919) 361-6419 the National Crisis Hotline, and the National Caregiver Hotline. Greensboro Vet Center* Jacksonville Vet Center 3515 W Market St., Suite 120 110A Branchwood Dr Greensboro, NC 27406 Jacksonville, NC 28546 (336) 323-2660 (910) 577-1100 @VAVetCenters

Vet Centers maintain after normal business hours including some evening/weekend hours to accommodate Clients. Please call local Vet Center for details on their hours or to request Outreach to your community events. * Denotes locations with Mobile Vet Center (MVC) Vehicles . Vet Center US Department of Veteran Affairs Office of Readjustment Counseling Services (Vet Center Program)

The Office of Readjustment Counseling Services (RCS) Vet Centers is a service within the Veterans Health Administration that consists of 300 Vet Centers, 80 Mobile Vet Centers, and the Vet Center Call Center (877-WAR-VETS). The primary mission of RCS is to welcome home War Veterans, Active Duty Service members, and their families with honor, and provide three major service functions: outreach, readjustment counseling, and referral for those individuals and their families. Vet Centers are VHA community facilities that treat each individual as a whole person in or near his or her home community. Vet Centers are community-based counseling centers, within the Veterans Health Administration’s Readjustment Counseling Service (RCS), that provide a wide range of social and psychological services including professional readjustment counseling Vet Centers are a community mental health model emphasize the normalizing of psychological and emotional adjustment problems in an outpatient treatment setting. Counseling may involve the inclusion of significant others in the treatment process. A primary goal of the treatment setting is to eliminate the stigma that individuals may feel when seeking help for psychological and emotional adjustment problems. The treatment setting is informal and provides a wide variety of services from meeting resource needs to individual and family(significant others). If warranted, clients are referred to VA medical centers or community partners for more intensive treatment and/or medications. The central focus of Vet Center interventions is the treatment of PTSD by assisting the client to work through troubling war experiences and their impact on the veteran's present life.

Veterans and active duty service members, to include All services are available without time members of the National Guard and Reserve limitation and at no cost, to Veterans/Service components, who: members/Family members. • Veterans do not need to be enrolled with •Have served on active military duty in any combat theater the Department of Veteran Affairs (VA) or area of hostility* Medical Centers to access care at Vet •Experienced a military sexual trauma; Centers. •Provided direct emergent medical care or mortuary • Do not need a disability rating or service services, in service, to the casualties of war connection for injuries. •Served as a member of an unmanned aerial vehicle • Can access Vet Center services regardless crew that provided direct support to operations in a of discharge character. combat zone or area of hostility. •Vietnam Era veterans who have accessed care at a Vet VA Vet Centers maintain confidential records Center prior to January 1, 2004 independent from any other VA or

Department of Defense medical records and HEALTHCARE • Bereavement counseling for Family members who have will not disclose such records without either lost a loved one while serving on active duty. the veteran or servicemember’s signed authorization, or a specific exception Vet Center services are also provided to eligible Veterans’ permitting their release. except in family members for issues related to Veteran. circumstances averting a crisis.

Charlotte Vet Center Greenville Vet Center* 2114 Ben Craig Dr., #300 1021 W.H.Smith Blvd., #100 The Vet Center Combat Call Center, 1-877-WAR- VETS, is an around the clock confidential call Charlotte, NC 28262 Greenville, NC 27834 center where those who served and their families (704) 549-8025 (252) 355-7920 can call to talk about their military experience or any other issues they are facing in their Fayetteville Vet Center Raleigh Vet Center readjustment. The staff comprises combat 2301 Robeson St. Suite 103 8851 Ellstree Lane, Suite 122 Veterans from several eras as well as family members of combat Veterans. The call center has Fayetteville, NC 28305 Raleigh, NC 27617 warm handoff capabilities with all Vet Centers, (910) 488-6252 (919) 361-6419 the National Crisis Hotline, and the National Caregiver Hotline. Greensboro Vet Center* Jacksonville Vet Center 3515 W Market St., Suite 120 110A Branchwood Dr Greensboro, NC 27406 Jacksonville, NC 28546 (336) 323-2660 (910) 577-1100 @VAVetCenters

Vet Centers maintain after normal business hours including some evening/weekend hours to accommodate Clients. SPINDALE – Western NC Please call local Vet Center for details on their hours or to request Outreach to your community events. *303 Denotes Fairground locations Rd. with Mobile Vet Center (MVC) Vehicles . Spindale, NC 28160 828-288-2757

Vet Centers maintain after normal business hours including some evening/weekend hours to accommodate Clients. Please call local Vet Center for details on their hours or to request Outreach to your community events. * Denotes locations with Mobile Vet Center (MVC) Vehicles .

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 63 „VISIT www.va.gov to learn more VETERANS CHOICE PROGRAM Learn more about the VA’s Veterans Choice Program by visiting their website at: www.va.gov/COMMUNITYCARE/programs/veterans/VCP/index.asp Veterans may be eligible to receive care through the Veterans Choice Program based on one or more of the following conditions:

n VA can’t provide the services the Veteran needs n Veteran faces an excessive burden in traveling to the nearest VA medical facility (such as geographic n VA can’t make an appointment for the Veteran at the challenges, environmental factors, or a health problem nearest VA medical facility within 30 days of the clinically that makes it hard for you to travel) indicated date (the date the Veteran and their VA provider agree should be the next date the Veteran is seen VA will work with the Veteran to determine eligibility based on the for care)—or, if VA can’t determine this date—the date above conditions and the Veteran’s specific circumstances. the Veteran prefers to be seen next n Choice Program Support Line: 1-866-606-8198 n Veteran lives more than 40 miles (driving distance) from Call for additional information or to speak to one of our service the nearest VA medical facility with a full-time primary care physician agents on standby to assist you. n VA Adverse Credit Helpline: 1-877-881-7618 n Veteran must travel by air, boat, or ferry to get to the nearest VA medical facility VA will help you resolve adverse credit reporting and debt collection issues because of using Veterans Choice Program.

64 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) HEALTHCARE

60% of returning combat veterans experiencing

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VA MEDICAL FACILITIES SERVING NORTH CAROLINA ASHEVILLE VA CHARLOTTE VA CBOC RALEIGH II ANNEX HAMLET VA CBOC CHESAPEAKE CBOC MEDICAL CENTER 8601 University East Drive 3040 Hammond 100 Jefferson Street 1987 S. Military HWY Charlotte, NC 28213 Business Place Hamlet, NC 28345 Chesapeake, VA 23320 1100 Tunnel Road 704-597-3500 Raleigh, NC 27603 910-582-3536 757-722-9961 Asheville, NC 28805 919-899-6259 828-298-7911 KERNERSVILLE HCC JACKSONVILLE VA CBOC VIRGINIA BEACH CBOC 800-932-6408 1695 Kernersville RALEIGH III VA CBOC 4006 Henderson Drive 244 Clearfield Ave www.asheville.va.gov Medical Pkwy 2600 Atlantic Ave, Ste 200 Jacksonville, NC 28546 Suite 401 Kernersville, NC 27284 Raleigh, NC 27604 910-353-6406 Virginia Beach, VA 23462 COMMUNITY CLINICS 336-515-5000 (919) 286-0411 757-722-9961 FRANKLIN VA CBOC ROBESON COUNTY VA CBOC 647 Wayah St. DURHAM VA FAYETTEVILLE VA 139 Three Hunts Drive BLIND AND Franklin, NC 28734-3390 MEDICAL CENTER MEDICAL CENTER Pembroke, NC 28372 DIALYSIS CENTERS 828-369-1781 910-272-3220 508 Fulton Street 2300 Ramsey Street VA DIALYSIS & BLIND REHAB Durham, NC 27705 Fayetteville, NC 28301 HICKORY VA CBOC SANFORD VA CBOC CLINICS, BRIER CREEK 919-286-0411 910-488-2120 2440 Century Place, SE 3112 Tramway Road 8081 Arco Corporate Drive 888-878-6890 800-771-6106 Hickory, NC 28602 Sanford, NC 27332 Raleigh, NC 27617 www.durham.va.gov www.fayettevillenc.va.gov 828-431-5600 919-775-6160 919-286-5235 COMMUNITY CLINICS COMMUNITY CLINICS RUTHERFORD COUNTY VA WILMINGTON HCC VA DIALYSIS CLINIC CBOC GREENVILLE HCC BRUNSWICK OUTREACH 1705 Gardner Rd. FAYETTEVILLE 374 Charlotte Road 401 Moye Blvd. CLINIC Wilmington, NC 28405 2301 Robeson Street, Rutherfordton, NC 28139 Greenville, NC 27834 18 Doctors Circle Suite 2 910-343-5300 Ste. 101 828-288-2780 252-830-2149 Supply, NC 28462 Fayetteville, NC 28305 910-754-6141 HAMPTON VIRGINIA 910-483-9727 SALISBURY VA HILLANDALE RD. ANNEX VA MEDICAL CENTER 1824 Hillandale Road FAYETTEVILLE HCC WOMEN’S HEALTH MEDICAL CENTER 100 Emancipation Dr. Durham, NC 27705 7300 So. Raeford Rd Woman Veterans who are 1601 Brenner Avenue Hampton, VA 23667 919-383-6107 Fayetteville NC 28304 interested in receiving care Salisbury, NC 28144 757-722-9961 910-488-2120 at VA should contact the 704-638-9000 866-544-9961 MOREHEAD CITY VA CBOC 800-771-6106 nearest VA Medical Center 800-469-8262 www.hampton.va.gov 5420 U.S. 70 and ask for the Women www.salisbury.va.gov Morehead City, NC 28557 GOLDSBORO VA CBOC COMMUNITY CLINICS Veterans Program Manager. 252-240-2349 2610 Hospital Road https://www. COMMUNITY CLINICS Goldsboro, NC 27909 ALBEMARLE VA CBOC womenshealth.va.gov/ CHARLOTTE HCC RALEIGH VA CBOC 919-731-4809 1845 W City Drive 3305 Sungate Blvd. Elizabeth City, NC 27909 WOMENSHEALTH/ 3506 W. Tyvola Rd. healthcare.asp Charlotte, NC 28208 Raleigh, NC 27610 252-331-2191 704-329-1300 919-212-0129 66 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) TRAVEL REIMBURSEMENT SCHEDULED VERSUS The VA is authorized to provide eligible Veterans and other UNSCHEDULED APPOINTMENTS beneficiaries mileage reimbursement, common carrier Scheduled appointments qualify for round-trip mileage. HEALTHCARE (plane, train, bus, taxi, light rail etc.), or when medically Unscheduled visits may be limited to return mileage only. indicated “special mode” (ambulance, wheelchair van) transport for travel to and from VA, or VA authorized non- In order to be eligible for travel benefits when transporting VA health care for which the Veteran is eligible. Veterans to VA care or treatment, a veteran must actually be qualify for travel benefits if: incurring an expense. Should one or more veterans travel together in a private vehicle, only the owner of the vehicle n Veteran has a service-connected (SC) disability of 30% is actually incurring expenses and therefore is the only or more. person entitled to travel reimbursement . However, should n Travel is in connection with care for SC disability multiple veterans share a vehicle where passengers must n Previous year income does not exceed maximum VA pay for their transport such as a taxi or where one veteran pension rate pays another for transportation, then all are entitled to travel reimbursement either at the mileage reimbursement n Projected income in travel year does not exceed rate or actual expense, whichever is less. Such persons maximum VA pension rate must provide a receipt to indicate an incurred expense and n Travel is for a C&P exam to receive reimbursement. Find your local medical center for reimbursement rates. n Travel is to obtain a service dog n Travel is in relation to VA transplant care Beneficiaries may apply for travel orally or in writing NC DISABLED AMERICAN generally at the facility where care was provided however, VETERANS (DAV) in some cases there may be an alternate process. For more information, go to the Beneficiary Travel Office TRANSPORTATION PROGRAM POCS at the treating facility or call 877.222.8387 or visit: https://iris.custhelp.com/ CALVIN E. TURNER ASHEVILLE VAMC DURHAM VAMC 1100 Tunnel Road, Room 508 Fulton St. B421 NON-VA MEDICAL CENTER Durham, NC 27705 Asheville, NC 28805 EMERGENCY CARE (919) 286-0411 EXT. 7810 (828) 299-2569 Veterans are eligible for emergency care at non-VA facilities under certain circumstances. The 2010 Veterans RUPERT BENNETT HAMPTON, VA VAMC Emergency Care Protective Act enabled VA to reimburse FAYETTEVILLE VAMC 100 Emancipation Dr. veterans enrolled in VA health care for the remaining cost 2300 Ramsey St., Rm. 58 Bldg. 135, Rm. 28 of emergency treatment if the veteran has outside insurance Fayetteville, NC 28301 Hampton, VA 23667 that only covers part of the cost. (910) 488-2120 EXT. 7302 (866) 544-9961 EXT. 3148 If the non-VA emergency care is received, notification to the nearest VA health care facility must be made within 72 JAMES A. MARTIN hours of hospitalization. VA payment is limited up to the SALISBURY VAMC point that veteran’s condition is stable for transport to a VA 1601 Brenner Ave. Facility. Bldg. 6 Rm. 1004 Salisbury, NC 28144 The VA can also provide retroactive reimbursements for emergency care received or after July, 19, 2001, if (704) 638-9000 EXT. 13904 considered appropriate under the circumstances.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 67 „VISIT www.va.gov to learn more

VA HOSPITAL TRANSPORTATION SERVICE PROGRAM The Veterans Health Administration has a RESERVATIONS ARE REQUIRED transportation program for non-ambulatory and Reservations are needed for transportation at least four remote VA patients. The Veterans Transportation full business days before the date of transport is needed. Service (VTS) provides transport for veterans to VA Specific information about the veteran is also required. Medical Centers (VAMCs). These services include vehicle routing and scheduling software for VA To see if services are available in your area, call: Medical Facilities. n Asheville: (828) 298-7911 EXT. 2916 DAV: (828) 299-2569 While all veterans with VA funded medical n Durham: (919) 286-0411 EXT. 4793 appointments are eligible to ride VTS, a first priority DAV: (919) 286-0411 EXT. 7810 is given to wheelchair-bound patients who have no n Hampton, VA: (866) 544-9961 EXT. 3148 other transportation alternatives. VTS is establishing a DAV: (757) 728-3148 network of community and volunteer transportation n Fayetteville: (910) 488-2120 EXT. 5225 services to improve access to VA health care, including DAV: (910) 488-2120 EXT. 7302 n Salisbury: (704) 638-9000 EXT. 14439 the Durham VAMC. DAV: (704) 638-9000 EXT. 13904

DAV TRANSPORTATION NETWORK CHAMPVA AND TRICARE Because many veterans lack transportation to and from The Civilian Health and Medical Program of the U.S. VA medical facilities for needed treatment, the Disabled Department of Veterans Affairs (CHAMPVA) is a American Veterans (DAV) operates a nationwide comprehensive health care program in which the VA shares Transportation Network to meet this need. Through the the cost of covered health care services and supplies with Transportation Network, DAV volunteers drive veterans to eligible beneficiaries. The program is administered by Health and from VA medical facilities for treatment. To request a Administration Center. ride, visit: Due to the similarity between CHAMPVA and the Department www.dav.org/veterans/i-need-a-ride/ of Defense (DOD) TRICARE program (sometimes referred to by its old name, CHAMPUS) the two are often mistaken VOLUNTEER DRIVERS NEEDED: for each other. CHAMPVA is a U.S. Department of Veterans Affairs (VA) program whereas TRICARE is a regionally The DAV is always looking for volunteer drivers. If you managed health care program for active duty and retired are interested in volunteering in the DAV Transportation members of the uniformed services, their families, and Network please visit: survivors. In some cases a veteran may look to be eligible for www.dav.org/help-dav/volunteer/drive-a-van. both/either program on paper. However, if you are a military retiree, or the spouse of a veteran who was killed in action, you are and will always be a TRICARE beneficiary. CHAMPA Customer Service: 1-800-733-8387 Tricare Customer Service East Region: 1-800-444-5445

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ASHEVILLE VAMC HICKORY CBOC HEALTHCARE (828) 299-2519 EXT: 2519 (704) 638-9000 EXT: 13175 Each service member

CHARLOTTE CBOC SALISBURY VAMC (704) 638-9000 EXT: 13175 VAMC PTSD RESOURCES will have their own OUTPATIENT THERAPY UNIT DURHAM CLINIC INPATIENT THERAPY UNIT (919) 286-0411 EXT: 176073 CALL (704) 638-9000 EXT: 13175 experiences. However, FAYETTEVILLE VAMC (910) 488-2120 EXT: 5483 KERNERSVILLE HEALTHCARE CENTER almost all service (336) 515-5000 EXT: 21232 NC RESOURCE CENTERS members will need time Brain Injury Resource Offices are located throughout the state and are available to help you. to readjust after being Statewide Family Help Line: 1-800-377- 1464 n Raleigh area call 1-919-833-9634 in a war zone. n Charlotte area call 1-704-355-1502 n Greenville area call 1-800-697-3115 n Asheville area call 1-866-890-7801

TRAUMATIC BRAIN INJURY [TBI] TRAUMA AND PTSD Major advancements in protective and medical technology Post Traumatic Stress Disorder (PTSD) is a mental have vastly increased survivability rates among wounded heath issue that can occur after someone goes through U.S. service members. They have also introduced new a traumatic event such as war, assault, disaster, or a car challenges to care for increasing numbers of veterans accident. Most people have some stress reactions after a and service members with extremely complex injuries, trauma. particularly polytrauma and traumatic brain injury. Each service member will have their own experiences. A Traumatic Brain Injury (TBI) happens when something However, understand that almost all service members outside the body hits the head with significant force. will need time to readjust after being in a war zone. This could happen when the head hits a windshield during This can be especially intense during the first months a car accident, when a piece of shrapnel enters the brain, at home. Common stress reactions are a normal part of or during an explosion of an improvised explosive device readjustment. (IED). The stigma of mental health issues can be a huge barrier Individuals who sustain a TBI may experience a variety of for people who need help, but knowing when and how to effects, such as an inability to concentrate, an alteration get help is actually part of military training. of the senses (hearing, vision, smell, taste, and touch), Visit your local Vet Center (complete list of locations are difficulty speaking, and emotional and behavioral changes. on page 89) if you would like to talk to someone about If you experienced head trauma during your service, please what you are experiencing. You can also learn more about contact the VA to schedule an examination. To learn more PTSD at ptsd.va.gov about TBI, visit www.polytrauma.va.gov

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PTSD MOBILE APP

FREE PTSD COACH DOWNLOAD FROM: ONLINE MANAGEMENT ITUNES (IOS)* AND GOOGLE PLAY (ANDROID)* Managing your health information appointments, PTSD Coach has now been downloaded over 100,000 times prescriptions, labs, blood tests and even exchanging in 74 countries around the word. The PTSD Coach app can messages with your health care team has never been help you learn about and manage symptoms that commonly easier. occur after trauma. Features include: Reliable information My HealtheVet, your online Personal Health Record, on PTSD and treatments that work; Tools for screening and helps you gain a better understanding of your health tracking your symptoms; Convenient, easy-to-use skills to status and allows you to explore a variety of ways to help you handle stress symptoms; Direct links to support and monitor and improve your health, 24 hours a day/7days help; Always with you when you need it. a week. Together with professional medical treatment, PTSD Coach To get the most out of My HealtheVet, veterans are provides you dependable resources you can trust. If you have, urged to visit their local VA health care facility to get an or think you might have PTSD, this app is for you. Family and upgraded account, known as In-Person Authentication friends can also learn from this app. (IPA). This simple process allows you to use My HealtheVet to: DOWNLOAD THE MOBILE APP n View your VA appointments Free PTSD Coach download from: iTunes (iOS)* and Google Play (Android)*. Also see PTSD Coach ONLINE: 17 tools to n Access VA wellness reminders choose from available for desktop. PTSD Coach was created n Communicate online through secure messaging by the VA’s National Center for PTSD and the DoD’s National n View laboratory results and more Center for Telehealth and Technology. To begin using My HealtheVet, register today at NOTE: PTSD is a serious mental health condition that often www.myhealth.va.gov. requires professional evaluation and treatment. PTSD Coach is not intended to replace needed professional care.

70 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) HEALTHCARE North Carolina’s Leading Advocacy Organization for Persons with Mental Illness

NAMI North Carolina is a grass-roots organization providing mental health Support  Education  Advocacy  Public Awareness so that all persons affected by mental illness can build better lives.

Call our Helpline at 800.451.9682 for free information, referrals, and support

The Importance of Making Sure You or Your Loved One Has a Psychiatric Advance Directive What is a Psychiatric Advance Directive (PAD)? It is a legal document that allows you:  To give consent for or to decline specific future psychiatric treatment AND/OR  To authorize someone else to make decisions on your behalf about treatment, based on your stated preferences—your health care agent (also referred to as a health care power of attorney). Why create a Psychiatric Advance Directive? There are many benefits to having a PAD:  Empowers you to plan ahead for mental health crises before they happen.  Supports recovery, as you clearly give instructions about your preferences for healthcare  Encourages dialogue about care with your treatment providers / other support system  Provides opportunity for you to state preferences – not just for psychiatric treatment— but also for other life concerns e.g., stating arrangements for child and pet care, paying bills, etc. What are important considerations for creating a Psychiatric Advance Directives?  PAD is a legal document that hospitals and treatment providers are required to consider – though it can be overruled in certain circumstances (for instance, involuntary commitment).  A PAD is only used temporarily, until you regain capacity to make important decisions for yourself.  A PAD permits a health care agent to speak directly with providers and make decisions on your behalf if, and when, you are experiencing a mental health crisis or are incapable. How do I get started?  Check out the website of the National Resource Center on Psychiatric Advance Directives (NRC-PAD) for videos, webcasts, research results, stories and experiences from individuals who have utilized PADs in a crisis, at www.nrc-pad.org  Talk about PADs with your treatment provider, support network, or others with lived experience.  Download forms from www.nrc-pad.org/states/nc-forms  Visit the www.nami.org website for more information on programs for our veterans and military

For information about NAMI NC programs and services contact: 309 West Millbrook Rd, Suite 121 | Raleigh, NC 27609 Ph: 919.788.0801 | Fax: 919.788.0906 [email protected] | www.naminc.org

Funding for this program is wholly or in part provided by the NC Division of Mental Health, Developmental Disabilities & Substance Abuse Services through the federal Community Mental Health Service Block Grant Fund (CFDA #93.958)

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 71 „VISIT www.ncdhhs.gov to learn more

The Alliance Health Veterans Point of Contact oversees and enhances the Local Management Entity/Managed Care Organization’s efforts to effectively meet the behavioral health needs of military personnel, veterans and their families.

The Veterans Point of Contact assists Alliance Health in:

• Identifying Service Members, Veterans and their families in the Alliance Health region (Wake, Durham, Johnston and Cumberland counties) who are in need of and/or seeking behavioral health services.

• Advocating for this target population in the Alliance needs assessment process to help ensure that any unique behavioral healthcare needs are understood and addressed.

• Educating community partners throughout the Alliance region about the behavioral healthcare services available to qualifying service members, veterans and their families.

Alliance Health is the managed care organization for public behavioral healthcare for the citizens of Durham, Wake, Cumberland and Johnston counties in North Carolina. You can reach Alliance via our Access and Information Line 24/7 at 1-800-510-9132 AllianceHealthPlan.org

72 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) „VISIT www.ncdhhs.gov to learn more

ADDITIONAL RESOURCES HEALTHCARE for North Carolina Veterans through the Division of Mental Health, Developmental Disabilities and Substance Abuse Services.

Returning Veterans and Possible Behavioral Health Issues justice system. TASC will work with individuals, families and Although the majority of veterans who return from deployment do probation officers to arrange for treatment and other support not have a behavioral health condition and have not experienced services. For more information about TASC services in your “a traumatic brain injury (TBI) all service members, veterans community please see the contact information here: and family members experience a period of readjustment as they www.nctasc.net/main/providermap-t.php reintegrate into life with family, friends and community. Behaviors Driving While Impaired Services (DWI) works with those needed to survive in war zone, such as maintaining a constant state of alertness, may initially translate into troublesome behaviors in individuals who have been convicted of Driving While civilian life. SAMHSA, 2012. Impaired to arrange interventions or treatment so that driving privileges can be restored. Contact the program by The North Carolina” Division of Mental Health, Developmental calling (919) 733-0566. For more information about DWI- Disabilities, and Substance Abuse Services (MH/DD/SA) with related services in your community please see the contact its Local Management Entities-Managed Care Organizations information here: www.ncdhhs.gov/mhddsas/services/dwi/ (LME-MCOs) provides mental health, developmental locateservices.htm disabilities, including TBI and substance use services through a North Carolina Peer Support Specialist Program – network of community-based agencies in all of the state’s Veterans interested in becoming a certified Peer Support 100 counties. Specialists can contact the Peer Support Specialist Program Services and support are available to address the full managed by the University of North Carolina School of continuum of care including crisis intervention, prevention, Social Work. For more information, go to http://pss.unc.edu/ treatment and recovery supports for both adults and children. Program services are accessed by contacting the How to Access Services Locally: LME/MCO contracted to provide services in your county. Accessing services begins with a phone call to the LME- To find out which LME-MCO your county is assigned to MCO; additional information is also available on the LME/ please visit the DMH/DD/SAS website at ncdhhs.gov/mhddsas/ MCO’s website. Each LME/MCO has a trained Veteran Point lmeonblue.htm or you can call the customer service and of Contact as well as a specific TBI Point of Contact who community rights call center at 1-855-262-1946. The LME- can assist service members, veterans, and their families MCO can also assist individuals needing to access the services seeking services. The list of 24/7 access numbers, the LME/ provided by the Division of State Operated Health Facilities MCO website address and the Veteran Point of Contact is (DSOHF). Applications for care at the state psychiatric provided on page 102. hospitals, the Alcohol and Drug Treatment Centers and the MH/DD/SA is a member of the Governor’s Working Group Developmental Centers can be made through your local LME- on Veterans, Service Members, and their families. This group MCO, or, see page 75. is comprised of federal, state, and local agencies who meet Other Programs that Might Be of Interest: regularly to identify the needs and to develop strategies to meet the needs of our military connected citizens. The The TASC (Treatment Alternatives for Safe Communities) North Carolina MH/DD/SA is proud to serve those who Program works with individuals involved in the criminal have served.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 73 „VISIT www.ncdhhs.gov to learn more THE DIVISION OF MENTAL HEALTH, ACCESS SERVICES LOCALLY DEVELOPMENTAL DISABILITIES AND Accessing services begins with a phone call to the SUBSTANCE ABUSE SERVICES LME-MCO; additional information is also available on the LME-MCO’s website. North Carolina’s Division of Mental Health, Developmental Each LME/MCO (Local Management Entity/Managed Care Disabilities and Substance Abuse Services offers behavioral Organization) has a trained Veteran Point of Contact as well health services to those who have served in the active or as a specific TBI Point of Contact who can assist service reserve components of the U.S. Armed Forces, are a Veteran members, veterans, and their families seeking services. DMH/ or a family member. DD/SAS is a member of the Governor’s Working Group on Veterans, Service Members, and their families. This group is comprised of federal, state, and local agencies who meet regularly to identify the needs and to develop strategies to meet the needs of our military connected citizens. The North Carolina DMH/DD/SAS is proud to assist those who have served our country.

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We Support Military Families Struggling With Mental Health Challenges

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2 NC Locations to Serve You

2050 Mercantile Drive 3200 Waterfield Drive Leland, NC 28451 Garner, NC 27529 www.sbcwilmington.com www.sbcraleigh.com

Helping families put their lives back together, one piece at a time.

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ALTERNATIVES TO VA HEALTH CARE OFFERED BY HEALTHCARE NORTH CAROLINA’S DEPT. OF HEALTH & HUMAN SERVICES

LME-MCO MILITARY AND VETERANS CONTACTS

LME/MCO Directory

Vaya Health Alliance Health Oce www.vayahealth.com www.alliancehealthplan.org Phone: 828-225-2785 Phone: 919-651-8401 Crisis Line: 800-849-6127 Crisis Line: 800-510-9132

Partners Behavioral Health Management Oce Eastpointe Oce www.partnersbhm.org www.eastpointe.net Phone: 704-884-2501 Phone: 800-913-6109 Crisis Line: 888-235-4673 Crisis Line: 800-913-6109

Cardinal Innovations Healthcare Oce Trillium Health Resources Oce www.cardinalinnovations.org www.trilliumhealthresources.org Phone: 704-939-7700 Phone: 866-998-2597 Crisis Line: 800-939-5911 Crisis Line: 877-685-2415

Sandhills Center Oce www.sandhillscenter.org Phone: 910-673-9111 Crisis Line: 800-256-2452

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 75 „VISIT www.ncdhhs.gov to learn more

MEDICAID TRANSFORMATION NC Medicaid

North Carolina is making big changes to Medicaid and NC Health Choice. Participants will be able to choose the health insurance plan that is best for them. And all benefits – physical health, mental health and pharmacy – will be accessible through the same plan. Managed Care is a new model under which Medicaid will be administered. Those who are eligible for Medicaid today, including veterans, will be eligible for Medicaid Managed Care after Nov. 1, 2019.

1. CHANGES TO MEDICAID AND NC HEALTH CHOICE ARE COMING IN 2019. 5. MANY THINGS WILL STAY THE SAME. Medicaid and NC Health Beginning in November 2019, most people who get Choice programs are staying the same. Only how Medicaid will be able to choose a health plan that best you get your care and services will change. Rules meets their needs. Veterans who are Medicaid-eligible for veterans who are Medicaid-eligible are the same. will not see any changes before November 2019 and The same health services, treatment and supplies will keep using Medicaid and NC Health Choice just as will continue to be covered. You will still receive high they do today. quality care from a doctor near you and help with transportation to the doctor if you need it. Your share 2. YOU WILL HAVE ALL THE INFORMATION YOU NEED TO MAKE THE CHANGES. of Medicaid costs, if you have any, will stay the same as To help you prepare to choose the health plan that long as your household income stays the same. will best meet your needs, you will begin receiving materials by mail with details. You can also get your 6. YOUR RIGHTS WILL BE PROTECTED. You will have rights to make questions answered online, on the phone and in person. sure you can fix issues with your health plan quickly and with little hassle. Veterans, and all beneficiaries, 3. THE ONLY THING TO DO NOW IS UPDATE YOUR INFORMATION AND KEEP IT will have the right to file grievances and appeals if UP TO DATE. Your address and phone number will be used necessary. There will be a new “ombudsman program” to send you more information. If you need to update dedicated to help you get information and any fix this information, please call or go to your county issues that may arise, in whatever phase of the changes Department of Social Services. You can find a list of they occur. Social Services offices and phone numbers at www. ncdhhs.gov/divisions/dss. 7. HOW TO GET MORE INFORMATION. If you have questions about the changes to Medicaid and what they will mean for 4. HELP WILL BE AVAILABLE TO CHOOSE A HEALTH PLAN AND ENROLL. The veterans and their families, please visit our website at State has hired a company to give you information on www.ncdhhs.gov/assistance/medicaid-transformation. the health plans in your area and help you choose the best health plan for you.

NC Medicaid Division of Health Benefits Learn more about Medicaid Transformation at www.ncdhhs.gov/assistance/medicaid-transformation.

76 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NC MEDICAID / DIVISION OF HEALTH BENEFITS VETERAN HEALTH SERVICES HEALTHCARE North Carolina Medicaid provides health coverage to Medicaid covers mandatory health benefits plus 2.2 million people including eligible low-income adults, services the state has added for its citizens. Benefits children, pregnant women, elderly adults and people may be different depending on age, income and health with disabilities. The program, funded jointly by state care needs. In general, Medicaid may include services and federal governments, ensures that these vulnerable such as: populations have access to quality care and services • Doctors that make a positive impact in their day-to-day lives. • Hospitals ELIGIBILITY • Prescriptions • Mental health and behavioral health care Veterans may be eligible for Medicaid services if they • Substance use services meet the following requirements: • Medicaid equipment such as wheelchairs • Age 65 or older • Orthotics and prosthetics • Blind or disabled • Dental for children • Low-income, as defined by Medicaid Income • and Resources Requirements. Medicare premiums, copayments and deductibles • In need of long-term care HOW TO APPLY • Receiving Medicare Veterans may apply for Medicaid in a variety of ways: Individuals must also: • In person. Find your county Social Services Office • Be a U.S. citizen or provide proof of eligible at www.ncdhhs.gov/divisions/social-services/ immigration status (individuals only applying for local-dss-directory. emergency services are not required to provide documentation of immigration status) • By phone, using phone numbers listed on the map • Live in North Carolina, and provide proof • By fax, using fax numbers on the list above of residency • Online via ePass.nc.gov (the public portal of • Have a Social Security number or have NCFast) applied for one MEDICAID INFORMATION Individuals are automatically eligible for Medicaid if they receive any of the following: A wide variety of information about Medicaid programs • Supplemental Security Income (SSI) is available at medicaid.ncdhhs.gov. Income and resource requirements can be found at medicaid. • Work First Cash Assistance ncdhhs.gov/medicaid/get-started/eligibility-medicaid- • State/County Special Assistance for the or-health-choice. Aged or Disabled Departments of Social Services (DSS) provide additional resources. Find out more at www.ncdhhs.gov/dss.

General Medicaid information is also available at www.medicaid.gov/medicaid-and-you/index.html through the Federally Facilitated Marketplace (FFM) provided by the U.S. government.

State of North Carolina • Department of Health and Human Services • Division of Health Benefits (NC Medicaid) www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. 03/2019

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 77 „VISIT www.ncdhhs.gov to learn more DIVISION OF SOCIAL SERVICES Applications for benefits can be taken at all 100 DSS offices across the state. The North Carolina Division of Social Services (DSS) provides guidance and technical assistance to agencies that Contact your county DSS for information about the types provide services that address issues associated with poverty, of documents you must provide when you apply. Staff at family violence, exploitation, and more. Our goal is to the county DSS will assist you with this process, or call ensure proper quality of life and prevent other problems in DHHS Customer Service Center at 1-800-662-7030. A list vulnerable individuals and populations. We promote self- of County Departments of Social Service Offices can be reliance and self-sufficiency. Services offered include: found at: www.ncdhhs.gov/dss/ Adoption Independent Living Services for Foster Children (LINKS) VAMC MENTAL HEALTH Child Protective Services Low-Income Energy Assistance POINTS OF CONTACT Child Support Enforcement Pregnancy Services FACILITY: Asheville CONTACT: (828) 298-2519, x5154 Emergency Assistance Refugee Services FACILITY: Durham Short-Term Financial Safe Surrender (Newborn CONTACT: (919) 286-0411, x6073/6074 Assistance Surrender) 888-878-6890 x6073/6074 Food & Nutrition Services Work First Cash Assistance FACILITY: Fayetteville Foster Care County Social Services CONTACT: (910) 488-2120 Directory 800-771-6106 FACILITY: Salisbury CONTACT: (704) 638-9000, x14190

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vayahealth.com For more information about our veterans’ initiatives, contact Veterans Affairs Specialist at 800-849-6127, ext. 5325

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 79 „VISIT www.ncdhhs.gov to learn more

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NORTH CAROLINA NATIONAL GUARD HELP LINE 1-855-322-3848 CURRENT NC NATIONAL GUARD MEMBERS AND FAMILIES

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 81 „VISIT www.ncdhhs.gov to learn more DIVISION OF AGING AND DIVISION OF SERVICES ADULT SERVICES FOR THE BLIND (DSB) In support of the mission, vision, and values of the NC “Welcoming our veterans with disabilities adapting to Department of Health and Human Services, the Division employment and independent living” of Aging and Adult Services (DAAS) works to promote Since 1935, the North Carolina Division of Services for independence and enhance the dignity of North Carolina’s the Blind (DSB) has provided services to people who are older adults, persons with disabilities, and their families visually impaired, blind and deaf-blind to assist them with through a community-based system of opportunities, reaching their goals of independence and employment. services, benefits, and protections; to ready younger DSB has vocational rehabilitation, independent living, generations to enjoy their later years; and to help society medical eye care and Business Enterprises programs. DSB and government plan and prepare for the changing partners with the Veterans Administration VIST Programs demographics of the population. that provide services to veterans who have severe visual Services available for adults of all ages are provided by a variety impairments. of auspices such as agencies serving primarily older adults, n A veteran does not need to be legally blind to receive licensed home care agencies, and county departments of social services from DSB. Some of DSB’s services include: services. The services span a wide spectrum of care listed below. http://www.ncdhhs.gov/divisions/daas n Assistive Technology Assessments and Training n Vocational/Career Training Adult Day Care Housing and Home Improvement n Transition-Age Services Adult Day Health Car Individual & Family n Supported Employment Services Adjustment Services n Career Counseling and Job Placement Assistance Adult Placement Services In-home Aide n Rehabilitation Center Instruction Adult Protective Services Legal n In-Home & Community-Based Independent Living Skills Training At-Risk Case Management Mental Health Counseling n Counseling & Guidance Care Management Options Counseling n Information and Referral Congregate Nutrition Personal and Family Counseling n Low Vision Assessments and Adaptive Aids Consumer Directed Project Care n In-Home Labeling of Appliances

Family Caregiver Support Respite – Group / Institution n Safe Travel Training (Orientation & Mobility)

Foster Care Services for Adults Senior Centers Contact DSB at 1-866-222-1546 or contact your closest local office at the number below. You can also contact a Guardianship Services Senior Companion DSB Social Worker for the Blind at your local Department of Social Services office. Health Promotion State-County Special Disease Prevention Assistance for-adults Asheville 1-800-422-1881

Health Screening State-County Special Raleigh 1-800-422-1871 Assistance for-adults Charlotte 1-800-422-1895 In-Home program Greenville 1-800-422-1877 Health Support Services Transportation General Wilmington 1-800-422-1884 Medical Fayetteville 1-800-422-1897 Home Delivered Meals Veterans Affairs NC Division of Veterans Affairs Winston-Salem 1-800-422-0373 US Department of Elizabeth City 252-338-2126 Ext. 179 Veterans Affairs

82 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) „VISIT www.ncdhhs.gov to learn more NORTH CAROLINA ASSISTIVE DIVISION OF VOCATIONAL TECHNOLOGY PROGRAM (NCATP) REHABILITATION SERVICES HEALTHCARE The North Carolina Assistive Technology Program “Welcoming our veterans with disabilities adapting to (NCATP) is a state program under the Division of employment and independent living” Vocational Rehabilitation Services that can assist veterans with disabilities in transitioning smoothly back to civilian life. NCATP provides assistive technology device demonstrations, short-term device loans, assessments, training, public awareness and technical assistance to individuals, family members and organizations needing assistive technology services. NCATP has offices across the state providing services to all N.C. citizens regardless of age and/or disability. For a full listing, please visit the NCATP website at: www.ncdhhs.gov/divisions/vocational-rehabilitation-services/north- carolina-assistive-technology-program 1-919-855-3500 Administrative Number 919-715-1776 Fax NCATP The Division of Vocational Rehabilitation Services (DVRS) 2801 Mail Service Center can assist veterans with disabilities in transitioning Raleigh, NC 27699-2801 smoothly back to civilian life. DVRS offers counseling, training, education, transportation, job placement, NON-AMBULATORY assistive technology and other support services to people TRANSPORTATION SERVICES with the following disabilities: n Physical n Psychiatric n Intellectual and/or developmental n Substance abuse n Deaf or hard of hearing or have other OWL, Inc. provides non-ambulatory transportation services for Veterans communicative disorders who require mobility assistance and who have been authorized by n the Veterans Health Administration to receive transportation services. Any other disability that affects a person’s ability to Transportation services are available to all VA Medical Facilities in the work or live independently. DURVAMC Catchment area-including CBOCs, Dialysis Centers and HCCs. These services help people with disabilities live and work Services are available 24/7. independently in their community.

Please call four days in advance to arrange transportation. DVRS (known to many simply as “VR”) has local field offices and facilities that serve every county in North Offices Servicing the Durham VAMC Network: Carolina. DVRS also directly serves businesses and other Durham Office Raleigh Office Greenville Office organizations by linking them to individuals who are well- 3310 Croasdaile Drive 4801 Glenwood Ave. 400 W. Arlington Blvd. matched for jobs with these entities. Contact DVRS at: Ste. 301 Ste. 200 Greenville, N.C. 27834 www.ncdhhs.gov/dvrs Durham, N.C. 27705 Raleigh, N.C. 27612 Office (252)756-5665 Office (919) 864-8461 Office (919) 864-8461 1-800-689-9090 Mailing Address: TTY (919) 855-3579 NCDVRS VP (919) 324-1500 2801 Mail Service Center Fax (919) 733-7968 Raleigh, NC 27699-2801

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 83 NC Gov. Roy Cooper, Sec. Larry D. Hall and members of the USS NC SSN 777 (Tarheel Boat)

84 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) VISIT NC OPERATED HEALTHCARE FACILITIES https://www.ncdhhs.gov/divisions/dsohf Purpose of the Division of State Operated to learn more. Healthcare Facilities: HEALTHCARE We are a system of state operated healthcare facilities that respects the dignity of individuals and provides individualized, compassionate, efficient, quality care to citizens of North Carolina with developmental disabilities, substance use disorders and psychiatric illnesses and whose needs exceed the level of care available in the community. ALCOHOL AND O’Berry Neuro-Medical Center 919-581-4000 DRUG ADDICTION 400 Old Smithfield Rd. TREATMENT CENTERS Goldsboro, N.C. 27530-8464 Julian F. Keith ADATC, Longleaf Neuro-Medical Center 828-257-6200, 252-399-2112 201 Tabernacle Road 4761 Ward Boulevard The Division of Black Mountain, N.C. 28711 Wilson, N.C. 27893 Services for the R. J. Blackley ADATC, 919-575-7928 Deaf and Hard of 100 H St. PSYCHIATRIC HOSPITALS Hearing (DSDHH) Butner, N.C. 27509 Broughton Hospital serves individuals who 828-433-2111 Walter B. Jones ADATC are deaf, hard of hear- 1000 South Sterling Street 252-830-3426 along Morganton, North Carolina 28655 ing, deaf-blind, 2577 W. Fifth Street with their families and Greenville, N.C. 27834 Central Regional Hospital the communities they Butner Campus – 919-764-2000 live in, helping to achieve 300 Veazey Road DEVELOPMENTAL equal access, effective Butner, NC 27509 communication and a CENTERS Cherry Hospital better quality of life for Caswell Developmental Center 919-731-3200 all North Carolinians. 252-208-4000 1401 W. Ash St. 27530 DSDHH has seven 2415 West Vernon Ave. Goldsboro, NC 27530 across Kinston, N.C. 28504 Regional Centers the state serving the 1.2 J. Iverson Riddle Developmental Center RESIDENTIAL PROGRAMS million North Carolinians 828-433-2731 impacted by hearing loss. 300 Enola Road FOR CHILDREN Morganton, N.C. 28655 Whitaker School Everyone is eligible (919) 575-7927 and there is no cost for Murdoch Developmental Center L Street Butner, N.C. 27509 our services. 919-575-1000 C Street Wright School (919) 527-6930 (v) Butner, N.C. 27509 919-560-5790 (800) 851-6099 (v/tty) 3132 Roxboro Road (919) 890-0859 (VP) Durham, N.C. 27704 www.ncdhhs.gov/dsdhh NEURO-MEDICAL TREATMENT CENTERS Black Mountain Neuro-Medical Center 828-259-6700 Old Highway 70 Black Mountain, N.C. 28711

www.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. 04/18

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 85

DSDHH Veterans Ad for NC4Vets(Half Page)F1.indd 1 4/10/2018 1:16:16 PM „VISIT www.ncdhhs.gov to learn more

North Carolina Problem Gambling Program (NCPG) mission is to provide and support effective problem gambling prevention, education, outreach, and treatment. Treatment provided by licensed clinicians in office throughout the site at no cost to the client and/or loved ones affected by problem gambling

Helpline available 24/7 at 1-877-718-5543 for screening, support and referral to services.

For more information go to: https://www.ncdhhs.gov/assistance/mental-health-substance-abuse/ gambling and http://morethanagamenc.com/.

86 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) HEALTHCARE

Skilled Nursing Care NC State Veterans Homes

BLACK MOUNTAIN KINSTON

FAYETTEVILLE SALISBURY

FUTURE PROPOSED LOCATION FUTURE PROPOSED LOCATION

FORSYTH WAKE

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 87 NORTH CAROLINA STATE VETERANS HOMES The N.C. Department of Military and Veterans Affairs did you runs 4 State Veterans Homes with 449 skilled care beds, know? employing over 750 North Carolinians.

The State of North Carolina is proud to MISSION offer four, full-service, State Veterans “To provide quality health care services in a professional and ethical manner, ensuring the Homes. One is located adjacent to the VA trust, confidence and respect of our veteran residents, their families, employees, and the Medical Center in Fayetteville, another on communities we serve” the W.G. Hefner Medical Center campus The NC State Veterans Homes provide skilled nursing care to all eligible veterans. in Salisbury, and other locations are in All of the NC State Veterans Homes are certified by VA Medical Centers of Kinston and Black Mountain. jurisdiction, Medicaid, Medicare, and the Joint Commission. In addition to our Please call our office at 844-NC4-VETS for existing, NC State Veteran Homes, we have two future proposed homes in both Forsyth and Wake counties. further information. Our primary mission is to provide high quality care to veterans, Our professional staff and volunteers are committed to providing quality, comprehensive, short term or long term care with an extra warm and personal which will improve their quality of life. At touch. It is important each veteran feels we are not just a skilled nursing facility, the North Carolina State Veterans Homes, but an actual “home” in every sense of the word. Every individual is of vital we know how to meet the special needs of interest to us and we ensure that our focus is the total needs of the resident. our veterans. Through quality care and constant companionship, we strive to make every day an experience worth living. We encourage veterans and family members to arrange a pre-admission tour and meeting at your convenience. This will let you see first-hand the care and warmth of our homes as well as give you the opportunity to ask questions about the facility, or visit www.Milvets.NC.Gov for a link to a virtual tour.

88 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) LONG -TERM HEALTHCARE CARE ELIGIBILITY We serve all qualified North Carolina Veterans. The rate of payment is based on a daily per diem rate established by the NC Veterans Commission.

TO BE ELIGIBLE, A VETERAN MUST: n Care provided by registered nurses, licensed practical n Have served in the Armed Forces for other than nurses and certified nursing assistants under the training purposes. direction of licensed physicians. n n Have been discharged under honorable conditions from Registered dietician on staff. the United States Armed Forces. n Experienced social workers to assist veterans and n Have resided in North Carolina at least 24 months families. prior to the date of admission. n Veterans Service Officer to assist veterans and families n Be referred by a licensed physician and be in need of in applying for VA Benefits. skilled nursing care (physician orders). n Licensed by the State of North Carolina and approved n Be disabled by reason of age, disease, or other reasons for Medicare, Medicaid and third party insurance. determined through a physical exam. Our facility must n Complete team of therapists provide physical, be able to meet the need of the resident. occupational and speech therapy within the facility. n Specially designed therapeutic recreational programs DEDICATED TO EXCELLENCE directed by activity personnel on each unit. Our highly skilled professional staff provides exceptional n Full range of in-house activities, community outings care and activities to enrich individuals. and programs involving local volunteer groups. n Comfort and security which encourages independence, n Special programs throughout the year honoring meets individual needs and emphasizes personal choice. veterans. n Comfortable, spacious accommodations in an n Three of our homes are 5 star rated and we expect our attractive environment. forth home to earn that distinction as well.

Hospital care provided by either the VA Medical Centers or local hospitals.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 89 BLACK MOUNTAIN 100-bed home for Veterans

Location: SERVICES OFFERED: 62 Lake Eden Road Private rooms, 24-hour nursing, IV therapy, oxygen therapy, physical therapy, occupational therapy, Black Mountain, NC speech therapy, wound care and pain management, full-time dietician, nourishment care, activity 28711 programming, hospice, private chapel, counseling services, family support group meetings, laundry, volunteer services, medication management, psychiatry, MSW social worker, aquatic therapy, barber/ Phone: beauty shop services. (828) 257-6800

Visiting hours: 8AM to 8PM

Certifications: Medicaid Medicare Joint Commission

90 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) FAYETTEVILLE HEALTHCARE 150-bed home for Veterans

Location: SERVICES OFFERED: 214 Cochran Ave. Semi-private rooms/private rooms (additional cost), 24-hour nursing, IV therapy, oxygen therapy, Fayetteville, NC physical therapy, occupational therapy, speech therapy, wound care and pain management, full-time 28301 dietician, nourishment care, activity programming, hospice, counseling services, family group meetings, laundry, pharmacy, volunteer medication management, psychiatry, MSW social worker, barber/beauty Phone: shop services. (910) 482-4131

Visiting hours: 8AM to 8PM

Certifications: Medicaid Medicare Joint Commission

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 91 KINSTON 100-bed home for Veterans

Location: SERVICES OFFERED: 2150 Hull Road Private rooms, 24-hour nursing, IV therapy, oxygen therapy, physical therapy, occupational therapy, Kinston, NC 28504 speech therapy, wound care and pain management, full-time dietician, nourishment care, activity programming, hospice, private chapel, counseling services, family support group meetings, laundry, Phone: volunteer services, medication management, psychiatry, MSW social worker, aquatic therapy, barber/ (252) 939-8000 beauty shop services.

Visiting hours: 8AM to 8PM

Certifications: Medicaid Medicare Joint Commission

92 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) SALISBURY HEALTHCARE 99-bed home for Veterans

Location: SERVICES OFFERED: 1601 Brenner Ave. Semi-private rooms/private rooms (additional cost), 24-hour nursing, IV therapy, oxygen therapy, physical Building #10 therapy, occupational therapy, speech therapy, wound care and pain management, full-time dietician, Salisbury, NC 28144 nourishment care, activity programming, hospice, counseling services, family group meetings, laundry, volunteer services, management, psychiatry, MSW social worker, barber/beauty shop services. Phone: (704) 638-4200

Visiting hours: 8AM to 8PM

Certifications: Medicaid Medicare Joint Commission

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 93 94 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) CONTACT 844.NC4.VETS EDUCATION 844.624.8387

96 . . Tuition Assistance 98 . . Educational Funding for Military and Dependents 99 . . Apprenticeship Program 105 UNC System Veteran POC 106 Community Colleges POC 112 DMVA Scholarship Program

VA EDUCATION BENEFITS

SCHOLARSHIP PROGRAMS

STUDENT VETERAN PROGRAMS „EDUCATION EDUCATION TUITION ASSISTANCE

POST 9/11 GI BILL The Post-9/11 GI Bill provides financial support for education and housing to honorably discharged veterans with at least 90 days of aggregate service on Title 10 Active Duty or Title 32 Active Guard Reserve Duty after Sept. 10, 2001, or individuals discharged with a service-connected disability after 30 days. The Post 9/11 GI Bill will pay eligible individuals full tuition and fees directly to the school for all public school in-state students, attending classes at a greater than part-time rate. A Monthly Housing Allowance (MHA) based on the Basic Allowance for Housing (BAH) for an E-5 with dependents is also provided. Distance learning enrollee’s housing allowance is equal to half the national average BAH for an E-5 with dependents. An annual books and supplies stipend is paid proportionately based on years of active duty service. (GIBill.va.gov)

MONTGOMERY GI BILL Montgomery GI Bill (MGIB) benefits are available for service members and veterans to help with education and training costs. MGIB can be used to pay for many different programs including the following degrees; business, technical or vocational courses, distance learning including correspondence courses, apprenticeship/job training, flight training, licensing and certification exams. VA educational benefits may be used while the service member is on active duty or after the service member’s separation from active duty with a fully honorable military discharge. Discharges “under honorable conditions” and “general” discharges do not establish eligibility. Eligibility generally expires 10 years after the service member’s discharge. However, there are exceptions for disability, re-entering active duty, and upgraded discharges. (GIBill.va.gov)

GI BILL HOTLINE (888) 442-4551

96 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) FOLDS OF HONOR (PRIVATE) YELLOW RIBBON GI EDUCATION Folds of Honor proudly stands in the gap, providing ENHANCEMENT PROGRAM scholarships and assistance to the spouses and children of This program was enacted to assist eligible individuals those killed or disabled in service to America. with payment of their tuition and fees in instances where Of the one million-plus dependents adversely affected by costs exceed the most expensive in-state undergraduate deployments to Iraq and Afghanistan, over 87% do not tuition at a public institution of higher education. qualify for federal scholarship assistance. We can honor To be eligible, the student must be a veteran receiving those who fought for our freedom by serving the families benefits at the 100 percent benefit rate payable, a they leave behind. transfer-of-entitlement-eligible dependent child or For more information, go to: www.foldsofhonor.org spouse of a veteran. VA will match the school’s percentage (up to 50 TILLMAN MILITARY SCHOLARSHIP (PRIVATE) percent) to reduce or eliminate out-of-pocket costs for The Pat Tillman Foundation’s Tillman Military Scholars eligible participants. program supports our nation’s active and veteran service To receive this benefit, your school must agree to members and their families by removing financial barriers participate in the Yellow Ribbon Program. to completing a degree or certification program of their choice. Study-related expenses such as tuition and https://www.va.gov/education/about-gi-bill-benefits/post-9- fees, but also other needs, including housing 11/yellow-ribbon-program/ and child care. To apply, go to www.pattillmanfoundation.org NC IN-STATE TUITION The General Assembly approved $5.8 million for public colleges and

POST-9/11 GI BILL TRANSFER EDUCATION OF ENTITLEMENT universities, including community colleges, to participate in the federal The post-9/11 GI Bill also offers some Yellow Ribbon Program, which service members the opportunity to provides schools matching federal funds transfer their GI Bill to dependents. to cover part of the gap between in-state An individual approved to transfer tuition and out-of-state tuition or tuition at an entitlement to educational assistance a private institution. under this section may transfer the individual’s entitlement to the individual’s spouse, or one or more of www.benefits.va.gov/gibill/yellow–ribbon/2017/states/nc.asp the individual’s children or any combination of spouse and child. A family member must be enrolled in the Defense DEPENDENTS’ EDUCATIONAL Eligibility Enrollment Reporting System (DEERS) and ASSISTANCE [DEA] be eligible for benefits, at the time of transfer to receive DEA is a federal VA benefit that provides education and transferred educational benefits. training opportunities to eligible dependents, spouses and Visit www.benefits.va.gov/gibill/post911_transfer.asp survivors of certain veterans. To be eligible, you must be the dependent or spouse of a TUITION ASSISTANCE [TOP-UP] veteran who died or is permanently and totally disabled as TOP-UP allows the VA to reimburse an individual for all or the result of a service-connected disability, a veteran who a portion of the charges for courses that are not reimbursed died from any service-connected disability, a service under certain military education programs. The amount member missing in action or captured in line of duty, a of this benefit can be equal to the differences between the service member forcibly detained or interned in line of total cost of a college course and the amount of Tuition duty, or a service member who is hospitalized or receiving Assistance that is paid by the military for the course. outpatient treatment for a service-connected permanent To be eligible for the TOP-UP benefit, the person must and total disability. be approved for federal tuition assistance by a military department and be eligible for Montgomery GI Bill (MGIB)-Active Duty benefits or the Post-9/11 GI Bill.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 97 „EDUCATION FRY SCHOLARSHIP (PRIVATE) NORTH CAROLINA VIETNAM VETERANS, INC. Children of an active duty member of the Armed Forces who SCHOLARSHIP PROGRAM (NCVVI) has died in the line of duty on or after September 11, 2001, Eligibility: applicant must meet the following eligibility are eligible for the Marine Gunnery Sergeant John David Fry requirements: Scholarship. Eligible children attending school may receive up n to their full tuition and fees for a public school or a statutory Be a current resident of Wake, Durham, Harnett, annual maximum amount for a public school, plus a monthly Johnston, Franklin, Nash, Chatham, or Granville living stipend and book allowance under this program. counties in North Carolina. Website: http://gibill.va.gov n Have been awarded the Vietnam Service Medal (VSM) for service in the , or EDUCATIONAL FUNDING PROGRAMS FOR n Be a spouse, child, foster child, adopted child, grandchild, etc. of a Vietnam veteran (a recipient of MILITARY AND THEIR DEPENDENTS the VSM).

DEPARTMENT OF DEFENSE RESERVE OFFICERS TRAINING CORPS VOLUNTARY EDUCATION PROGRAM SCHOLARSHIPS (ROTC) – INCLUDES ARMY, Each of the four military services, the Coast Guard and AIR FORCE, NAVY & MARINE the Selected Reserve Service Components operates its own Repetitive four-year scholarships are available on a voluntary education program. competitive, merit basis to high school students who plan to https://www.dodmou.com enroll in the Army, Air Force, Navy, or Marine Corps, Reserve Officers Training Corps at a postsecondary institution. INCREASED TITLE IV STUDENT ASSISTANCE TO CHILDREN OF CERTAIN DECEASED MEMBERS COAST GUARD COLLEGE STUDENT OF THE U.S. MILITARY PRE-COMMISSIONING INITIATIVE PROGRAM (CSPI) The Higher Education Opportunity Act (HEOA) established The Coast Guard College Student Pre- commissioning certain conditions for an otherwise eligible student whose Initiative (CSPI) provides up to two academic years of college parent or guardian died as a result of U.S. military service tuition, required textbook costs, required fees, monthly in Iraq or Afghanistan after September 11, 2001, to receive salary of approximately $2,900, medical and life insurance, increased amounts of Title IV student financial assistance. 30 days paid vacation per year and leadership training.

IRAQ/AFGHANISTAN SERVICE GRANT (IASG) SELECTED RESERVE/NATIONAL GUARD STUDENT This program provides assistance to undergraduate students whose parents or guardians died as a result of U.S. military LOAN REPAYMENT PROGRAM service in Iraq or Afghanistan after September 11, 2001, and The SLRP repays 15% or $500, whichever is greater, on any do not have a Pell-eligible expected family contribution. outstanding balance on eligible loans. Payments are made once a year, on the anniversary of the enlistment, on loans at least one year old. Some limitations apply. Total repayment NORTH CAROLINA NATIONAL GUARD TUITION cannot exceed $50,000. Only pre-existing loans can qualify. ASSISTANCE PROGRAM (NCTAP) Value is subject to the availability of funds. NCTAP provides assistance for tuition and required fees to qualified members of the NC National Guard.

98 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) HOW TO REGISTER YOUR Eligibility and entitlement for VR&E are two different things. You may meet eligibility criteria, yet not be entitled APPRENTICESHIP PROGRAM to services. The first step in the VR&E process is to be evaluated upon application to your local VA Regional REGISTERED APPRENTICESHIP SPONSORS Office, to determine if you qualify for services. Please contact your local service officer for further assistance. Industries today are constantly on the lookout for talent, and North Carolina’s Veterans are a proven talent pool. The www.benefits.va.gov/gibill/reap.asp Departments of Veterans Affairs (VA) and Labor (DOL) are working together to make GI Bill approval for registered TUITION ASSISTANCE WHILE apprenticeship programs a seamless process. ON ACTIVE DUTY As a Registered Apprenticeship program, your program This DoD program is administered by the individual may be “Approved for GI Bill”. To determine whether your branches of the Armed Forces. Tuition Assistance (TA) program is eligible, it is best to first contact your State can be used to pay up to 100 percent of a service member’s Approving Agency (SAA) for advice and guidance. Find tuition while taking eligible courses during off-duty your state’s contact information. hours. Tuition Assistance benefits are capped at $250 per nccommerce.com/workforce/job-seekers/apprenticeship semester credit hour, with a $4,500 yearly cap.

VOCATIONAL REHABILITATION AND EMPLOYMENT [VR&E] The Vocational Rehabilitation and Employment (VR&E) VetSuccess Program assists veterans with service-connected disabilities to prepare for, find, and keep suitable jobs. For EDUCATION veterans with service-connected disabilities so severe that they cannot immediately consider work, VetSuccess offers services to improve their ability to live as independently as possible.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 99 „EDUCATION

100 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) EDUCATION

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 101 „EDUCATION STUDENT LOAN DEBT AND FOR-PROFIT SCHOOLS Veterans and servicemembers are disproportionately harmed by student loan debt abuses Nationally, student loan debt has exploded in the past Students at for-profit colleges have less favorable outcomes decade, with education borrowing outpacing all other than others. They are less likely to graduate, more likely consumer loan debt. Estimates now put outstanding student to take out student loans, have more debt, and are more loan debt at about $1.4 trillion. Servicemembers and veterans likely to default on that debt than students at public or are particularly vulnerable to two areas of abuse that are private four-year schools. In North Carolina, only 17.7% of major causes of the marked increase in student loan debt: students at for-profit schools complete their degree on time, loan servicing abuses and exploitation by predatory for-profit compared to 56.4% of students at public four-year colleges schools. and universities. Servicemembers are eligible for student loan benefits and Servicemembers and veterans are disproportionately and protections under the Servicemembers Civil Relief Act aggressively targeted by for-profit colleges seeking to take (SCRA), including a 6 percent interest rate cap for loans advantage of the G.I. Bill and other military educational incurred prior to the start of military service. For many assistance funds. Post-9/11 G.I. Bill funds and Veterans servicemembers, that benefit includes student loan interest. Assistance educational benefits are excluded from what is However, some student loan services fail to comply with the known as the 90/10 Rule, which prohibits for-profit schools SCRA. For example, Navient, the nation’s largest student loan from receiving more than 90 percent of funding from federal servicer, engaged in a pattern of violating the SCRA by failing financial aid and requires that the remaining 10 percent come to provide members of the military the required reduction in from private sources. student loan interest. And, although disabled veterans who Because G.I. Bill funds are not considered federal financial have a 100 percent Total and Permanent disability rating or aid under the 90/10 Rule, for-profit colleges aggressively receive a rating of Individual Unemployability (IU) qualify recruit veterans and servicemembers to exploit the loophole for student loan discharge, the discharge may not be properly and collect as much G.I. Bill revenue as possible. Analysis applied to borrowers’ accounts. In 2017, the Consumer of Education Department data by the nonprofit Veterans Financial Protection Bureau and state Attorneys General Education Success found that the for-profit sector’s in Illinois and Washington sued Navient for a variety of dependence on the federal revenue stream from veterans abuses, including failing to properly discharge the debt of and servicemembers has increased by almost 60 percent – disabled veterans.

GI BILL HOTLINE (888) 442-4551

102 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) growing from $727 million in Fiscal Year 2011-12 to $1.15 billion in Fiscal Year 2013-14 for schools that received Resources for North Carolina Veterans more than 90 percent of their revenue from federal sources. Unfortunately, the federal government has rolled back If you are having trouble paying your student loans or certain consumer protection guidelines for student loan encounter an issue with a for-profit college, please: servicers and has proposed to eliminate federal student Ü File a complaint with the NC Attorney General’s Office loan programs that can help servicemembers and veterans reduce student loan debt. Federal developments have at 877-566-7226 or at www.ncdoj.gov also put students of for-profit colleges at risk by delaying protections against failing for-profit programs and by Ü File a complaint with the Consumer Financial delaying and potentially repealing protections for students Protection Bureau at www.consumerfinance.gov who attended fraudulent for-profit schools. Ü If an active duty service member, military retiree, or Although protections are being eliminated at the federal level, there are steps North Carolina can and should take dependent of either, or otherwise eligible for military at the state level to prevent student loan servicers and legal assistance, contact the legal assistance office at for-profit colleges from engaging in abusive practices the nearest military installation. that prolong the problems of mounting student loan debt for servicemembers and veterans. Those protections Ü Contact the Center for Responsible Lending at can include requiring student loan servicers to apply 919-313-8530. payments correctly, prohibiting servicers from defrauding or misleading borrowers, requiring that for-profit colleges Ü Visit the U.S. Department of Education’s Information spend taxpayers’ money on instructing students rather than for Military Families and Veterans: EDUCATION marketing and recruiting and demanding that for-profit colleges meet minimum outcomes for job placement and https://www.ed.gov/veterans-and-military- student loan repayment rates. families/information

If you would like to join our coalition, or learn more about To learn more about student debt issues, visit this issue, contact Kelly Tornow at the Center for Responsible www.responsiblelending.org Lending at [email protected] or 919-313-8530.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 103 „EDUCATION

UNIVERSITIES THAT . . . AppalachianElizabeth StateEast City CarolinaStateFayettevilleNC A&TState StateNC CentralNC StateUNC AshevilleUNC ChapelUNC Hill CharlotteUNC GreensboroUNC Pembroke Grant PE Credit to Service Members • • • • • • • • • • • • • • • Has Clearly Articulated Military to Campus Credit Equivalencies • • • • • • • • • • • • • Offer Priority Enrollment for Active Duty Military Students • • • • • • • • • Has Call to Duty Student Policy • • • • • • • • • • • • • • • Classify Military Students as Transfer Students • • • • • • • • • • • • • • • • Has One Admissions Counselor for Military Affiliated Students • • • • • • • • • • • • • • • • Offer Conditional Admission Contracts • • • • • • • Has one Financial Aid Counselor for Military Affiliated Students • • • • • • • • • • • Accept Tuition Assistance • • • • • • • • • • • • • • • Accept Veterans Education Benefit • • • • • • • • • • • • • • • • Offer Payment Plan for Students with VA Payment Delay • • • • • • • • • • • • • • Has Scholarship or Grant for Military Veterans or Dependents • • • • • • • • • Has Military/Veteran Specific Housing or Assistance w/ Off Campus Housing • • • • • • Has one Student Affairs Person for Military Affiliated Students • • • • • • • • • • • • • • • • Has Student Veteran Organization or other Military Student Organizations • • • • • • • • • • • • • • • Has Veteran or Military Student Space on Campus • • • • • • • • • • • • • • Has Military or Veteran Orientation • • • • • • • • • • • • • • Track Active Duty Military and Veteran Student Populations • • • • • • • • • • • • • • • • Identify Military Affiliated Students on the Student Data File • • • • • • • • • • • • • • • • Has PTSD,TBI and Military Stress Trained Support Staff • • • • • • • • • • • • Has Yellow Ribbon Program Participation • • • • • • • Has Military Affairs Liaison Appointed • • • • • • • • • • • • • • • • Has Targeted Collateral Material for Military Students • • • • • • • • • • • • Has Military Affairs Committee • • • • • • • • • • • • • • Offer Core Education Curriculum Online • • • • • • • • • • • • Designate Military Ombudsman to Advocate on Behalf of Students • • • • • • • • • • • • • Offer Targeted Online Programs to the Military • • • • • • • • • • • Affiliate with the Servicemembers Opportunity College Network (SOC) • • • • • • • • • • • • • Employ VA Work Study Students • • • • • • • • • • • • • • Has Dedicated Web Presence for Military Affiliated Students • • • • • • • • • • • • • • • Conduct for Faculty,Staff,and Student Military Student Awareness Training • • • • • • • • • • • • • • • Has Military or Veteran “Seminar” Classes • • • • • • • • • Deliver Classes on Military Base with approval from Military Installation • • • • • Has Army ROTC • • • • • • • • • • • Has Air Force ROTC • • • • • • • • • • Has Navy/Marine Corps ROTC • •

SOURCE: http://old.northcarolina.edu/frc/uncserves/serves.html

104 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) UNC SchoolUNC ofWilmington theWestern Arts Winston-Salem Carolina State Grant PE Credit to Service Members • • • • • • • • • • • • • • • Has Clearly Articulated Military to Campus Credit Equivalencies • • • • • • • • • • • • • UNC SYSTEM VETERAN POC’S – PHONE AND WEB RESOURCES Offer Priority Enrollment for Active Duty Military Students • • • • • • • • • APPALACHIAN STATE UNIVERSITY UNC-CHAPEL HILL Call: 828-262-2722 Call: 919-966-4042 Has Call to Duty Student Policy • • • • • • • • • • • • • • • Student Veterans Association – Student Veterans Assistance – Classify Military Students as Transfer Students • • • • • • • • • • • • • • • • www.veterans.appstate.edu/ https://odos.unc.edu/veterans Veterans Benefits –https://militarystudents.appstate.edu Veterans Benefits – Has One Admissions Counselor for Military Affiliated Students • • • • • • • • • • • • • • • • www.registrar.unc.edu/academic-services/ EAST CAROLINA UNIVERSITY veteransaffairs/index.htm Offer Conditional Admission Contracts • • • • • • • Call: 252-737-6542 Has one Financial Aid Counselor for Military Affiliated Students • • • • • • • • • • • Student Veteran Services UNC CHARLOTTE www.ecu.edu/military Call: 704-687-5488 Accept Tuition Assistance • • • • • • • • • • • • • • • ROTC – www.arotc.uncc.edu/, afrotc.uncc.edu/ ELIZABETH CITY STATE UNIVERSITY 704-687-8633 Accept Veterans Education Benefit • • • • • • • • • • • • • • • • Call: 252-328-5618 Student Veterans of American 49er Chapter – Offer Payment Plan for Students with VA Payment Delay • • • • • • • • • • • • • • Credit for Military Experience – www.ecsu.edu/academics/ catalogs/undergrad/5619.htm [email protected] Has Scholarship or Grant for Military Veterans or Dependents • • • • • • • • • Veterans Benefits –www.ecsu.edu/veterans Veteran Student Services and Benefits – https://veterans.uncc.edu Has Military/Veteran Specific Housing or Assistance w/ Off Campus Housing • • • • • • FAYETTEVILLE STATE UNIVERSITY Has one Student Affairs Person for Military Affiliated Students • • • • • • • • • • • • • • • • Call: 910-672-1628 UNC GREENSBORO Student Veterans Center – Call: 336-334-5496 Has Student Veteran Organization or other Military Student Organizations • • • • • • • • • • • • • • • www.uncfsu.edu/ftbraggcampus/student-veterans-center Veteran Services – www.uncg.edu/reg/veterans/ Veterans Resource Center – https://military.uncg.edu Has Veteran or Military Student Space on Campus • • • • • • • • • • • • • • Veterans Benefits – EDUCATION www.uncfsu.edu/academics/colleges-schools-and- Has Military or Veteran Orientation • • • • • • • • • • • • • • UNC PEMBROKE departments/military-education/fort-bragg-campus Call: 910-775-4438 Track Active Duty Military and Veteran Student Populations • • • • • • • • • • • • • • • • NORTH CAROLINA A & T STATE UNIVERSITY UNCP Military Outreach – Identify Military Affiliated Students on the Student Data File • • • • • • • • • • • • • • • • Call: 336-398-8651 / 336-3347765 www.uncp.edu/veterans/ Veterans Benefits –www.ncat.edu/student-affairs/student- Distance Education at Fort Bragg – Has PTSD,TBI and Military Stress Trained Support Staff • • • • • • • • • • • • services/vma/index.html www.uncp.edu/academics/online-distance-education/ Has Yellow Ribbon Program Participation • • • • • • • Veteran & Disability Support Services – campus-programs/fort-bragg-military-base www.ncat.edu/student-affairs/student-services/ovdss/ Veterans Benefits – Has Military Affairs Liaison Appointed • • • • • • • • • • • • • • • • www.uncp.edu/admissions-aid/costs-financial-aid- NORTH CAROLINA CENTRAL UNIVERSITY information/financial-aid/veteran-services Has Targeted Collateral Material for Military Students • • • • • • • • • • • • Call: 919-530-5000 Has Military Affairs Committee • • • • • • • • • • • • • • Student Veterans Organization – www.nccu.edu/ UNC WILMINGTON veteransaffairs/links.cfm Call: 910-962-2029 Offer Core Education Curriculum Online • • • • • • • • • • • • Veterans Affairs – www.nccu.edu/veteransaffairs/index.cfm Financial Aid/Veterans Benefits – Designate Military Ombudsman to Advocate on Behalf of Students • • • • • • • • • • • • • Veterans Law Clinic – www. uncw.edu/admissions/MIFinAid.html www.law.nccu.edu/clinics/veterans-law/ Registrar – www.uncw.edu/reg/military.htm Offer Targeted Online Programs to the Military • • • • • • • • • • • Military Student Resources – NORTH CAROLINA STATE UNIVERSITY Affiliate with the Servicemembers Opportunity College Network (SOC) • • • • • • • • • • • • • www.uncw.edu/perch/military/index.html Call: 919-515-5036 Employ VA Work Study Students • • • • • • • • • • • • • • NCSU Veterans Affairs – www.ncsu.edu/veterans/ WESTERN CAROLINA UNIVERSITY Student Veterans Association – www.clubs.ncsu.edu/sva/ Call: 866-928-4723 Has Dedicated Web Presence for Military Affiliated Students • • • • • • • • • • • • • • • Army Career Degrees – www.military.wcu.edu UNC ASHEVILLE Conduct for Faculty,Staff,and Student Military Student Awareness Training • • • • • • • • • • • • • • • Distance Education – www.distance.wcu.edu Call: 828-251-6574 Military Student Services – www.military.wcu.edu Student Veterans Organization – www.transition.unca.edu/ Has Military or Veteran “Seminar” Classes • • • • • • • • • Professional Development – www.wcu.edu/learn/academic- veterans-programs-and-services Deliver Classes on Military Base with approval from Military Installation • • • • • enrichment/ccpd/ Veterans Benefits – Has Army ROTC • • • • • • • • • • • www.registrar.unca.edu/veteran-services WINSTON-SALEM STATE UNIVERSITY Veterans Programs and Services – www.transition.unca.edu/ Call: 336-750-2256 Has Air Force ROTC • • • • • • • • • • veterans-programs-and-services Office of Military Services –www.wssu.edu/admissions/ Has Navy/Marine Corps ROTC • • registrar/military/ UNC SCHOOL OF ARTS Veterans Benefits –www.wssu.edu/administration/ Veterans Benefits –www.uncsa.edu/mysa/current-students/ registrar/veterans-affairs.aspx academics/office-of-registrar/military-benefits.aspx

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 105 „EDUCATION

COMMUNITY COLLEGES

NC Community College VA Representative Title/Role Telephone Email Address

Alamance Community College Feleta Morton VA Coordinator 336-506-4398 [email protected]

Asheville-Buncombe Technical Community College Sarah Mau Veteran Services Coordinator 828-398-7206 [email protected]

Beaufort County Community College Patricia Windley VA Certifying Official 252-946-6327 ext. 6327 [email protected]

Bladen Community College J. Carlton Bryan Disabilty, Testing, and Veterans Services Director 910-863-6002 [email protected]

Blue Ridge Community College Donna Turner VA Certifying Officia 828-694-1815 [email protected]

Brunswick Community College Tracy Somerlad Director, Office of Student Financial Resources 910-755-7422 [email protected]

Caldwell Community College & Technical Institute Myra Sanders Coordinator Special Populations 828-726-2714 [email protected]

Cape Fear Community College Ray Charfauros Director of Veteran's Services 910-362-7106 [email protected]

Carteret Community College Brenda Long VA Certifying Official 252-222-6151 [email protected]

Catawba Valley Community College Elen Gibbs VA Certifying Official 828-327-7000 ext. 4205 [email protected]

Central Carolina Community College Matt Thewes Veterans Upward Bound Director 919-718-7539 [email protected]

Central Piedmont Community College Sandee Patton Military Families & Veterans Center - Central Campus 704-330-6229 [email protected]

Cleveland Community College Brinson Blanton Assistant Director of Financial Aid 704-669-4096 [email protected]

Coastal Carolina Community College Christopher Sabin Director of Veterans Programs 910-938-6321 [email protected]

College of The Albemarle Andrea Dance Director, Enrollment Services/Registrar 252-335-0821 ext. 2252 [email protected]

Craven Community College Mitch Martin Military Affairs Resource Center 252-444-6003 [email protected]

Davidson County Community College Beverly Brown Billings Veteran Affairs and FA Technician 336-249-8186 ext. 6227 [email protected]

Durham Technical Community College Justin E. Gray Veteran Affairs Officer 919-536-7200 ext. 1507 [email protected]

Edgecombe Community College Angie Estes Financial Aid Advisor/VA Coordinator 252-823-5166 ext. 338 [email protected]

Fayetteville Technical Community College Tony Murphy Director of Veterans Programs 910-678-8568 [email protected]

Forsyth Technical Community College Paige C. Lee VA Certifying Technician Veteran Resource Center 336-734-7403 [email protected]

Gaston College Darren Stewart Veteran Affairs/Financial Aid Specialist 704-922-6229 [email protected]

Guilford Technical Community College Flora Taylor Coordinator, Veterans/Military Assistance Programs 336-334-4822 ext. 50521 [email protected]

Halifax Community College Regina Veliky Registrar/Director of Veterans Affairs 252-536-7227 [email protected]

Haywood Community College Tracy Rapp Senior Director of Student Enrollment & Financial Aid 828-627-4509 [email protected]

Isothermal Community College Lisa Bridges VA Representative 828-395-1434 [email protected]

James Sprunt Community College Shalonda Moore Financial Aid/VA Specialist 910-275-6378 [email protected]

Johnston Community College Leigh Page VA Coordinator 919-209-2063 [email protected]

Lenoir Community College Syrina Wimberly Veterans Representative/Financial Aid Counselor 252-527-6223 ext. 363 [email protected]

Martin Community College Terri Leggett Director of Financial Aid 252-789-0204 [email protected]

Mayland Community College Sonja Peterson Director of Financial Aid 828-766-1240 [email protected]

McDowell Technical Community College Kim Ledbetter Director of Financial Aid, Disability Services, and Veteran Affairs 828-652-0602 [email protected]

106 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NC Community College VA Representative Title/Role Telephone Email Address

Alamance Community College Feleta Morton VA Coordinator 336-506-4398 [email protected]

Asheville-Buncombe Technical Community College Sarah Mau Veteran Services Coordinator 828-398-7206 [email protected]

Beaufort County Community College Patricia Windley VA Certifying Official 252-946-6327 ext. 6327 [email protected]

Bladen Community College J. Carlton Bryan Disabilty, Testing, and Veterans Services Director 910-863-6002 [email protected]

Blue Ridge Community College Donna Turner VA Certifying Officia 828-694-1815 [email protected]

Brunswick Community College Tracy Somerlad Director, Office of Student Financial Resources 910-755-7422 [email protected]

Caldwell Community College & Technical Institute Myra Sanders Coordinator Special Populations 828-726-2714 [email protected]

Cape Fear Community College Ray Charfauros Director of Veteran's Services 910-362-7106 [email protected]

Carteret Community College Brenda Long VA Certifying Official 252-222-6151 [email protected]

Catawba Valley Community College Elen Gibbs VA Certifying Official 828-327-7000 ext. 4205 [email protected]

Central Carolina Community College Matt Thewes Veterans Upward Bound Director 919-718-7539 [email protected]

Central Piedmont Community College Sandee Patton Military Families & Veterans Center - Central Campus 704-330-6229 [email protected]

Cleveland Community College Brinson Blanton Assistant Director of Financial Aid 704-669-4096 [email protected] EDUCATION Coastal Carolina Community College Christopher Sabin Director of Veterans Programs 910-938-6321 [email protected]

College of The Albemarle Andrea Dance Director, Enrollment Services/Registrar 252-335-0821 ext. 2252 [email protected]

Craven Community College Mitch Martin Military Affairs Resource Center 252-444-6003 [email protected]

Davidson County Community College Beverly Brown Billings Veteran Affairs and FA Technician 336-249-8186 ext. 6227 [email protected]

Durham Technical Community College Justin E. Gray Veteran Affairs Officer 919-536-7200 ext. 1507 [email protected]

Edgecombe Community College Angie Estes Financial Aid Advisor/VA Coordinator 252-823-5166 ext. 338 [email protected]

Fayetteville Technical Community College Tony Murphy Director of Veterans Programs 910-678-8568 [email protected]

Forsyth Technical Community College Paige C. Lee VA Certifying Technician Veteran Resource Center 336-734-7403 [email protected]

Gaston College Darren Stewart Veteran Affairs/Financial Aid Specialist 704-922-6229 [email protected]

Guilford Technical Community College Flora Taylor Coordinator, Veterans/Military Assistance Programs 336-334-4822 ext. 50521 [email protected]

Halifax Community College Regina Veliky Registrar/Director of Veterans Affairs 252-536-7227 [email protected]

Haywood Community College Tracy Rapp Senior Director of Student Enrollment & Financial Aid 828-627-4509 [email protected]

Isothermal Community College Lisa Bridges VA Representative 828-395-1434 [email protected]

James Sprunt Community College Shalonda Moore Financial Aid/VA Specialist 910-275-6378 [email protected]

Johnston Community College Leigh Page VA Coordinator 919-209-2063 [email protected]

Lenoir Community College Syrina Wimberly Veterans Representative/Financial Aid Counselor 252-527-6223 ext. 363 [email protected]

Martin Community College Terri Leggett Director of Financial Aid 252-789-0204 [email protected]

Mayland Community College Sonja Peterson Director of Financial Aid 828-766-1240 [email protected]

McDowell Technical Community College Kim Ledbetter Director of Financial Aid, Disability Services, and Veteran Affairs 828-652-0602 [email protected]

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 107 „EDUCATION

COMMUNITY COLLEGES (continued)

NC Community College VA Representative Title/Role Telephone Email Address

Mitchell Community College Ann Wright VA/Assistant Financial Aid Director 704-878-3295 [email protected]

Montgomery Community College Tammy Owens VA Certifying Official 910-898-9614 [email protected]

Nash Community College Norman Cooper Assistant Financial Aid/Veterans Services Officer 252-428-7355 [email protected]

Pamlico Community College Meredith Beeman VA Certifying Official 252-249-1851 ext. 3026 [email protected]

Piedmont Community College Tasha Williams Director, Financial Aid and Veterans Affairs 336-599-1181 ext. 2170 [email protected]

Pitt Community College Sonji Rowsom Veterans Affairs Coordinator 252-493-7323 [email protected]

Douglas Brady Quinn Veterans Services Specialist 252-493-7332 [email protected]

Randolph Community College Joey Trogdon Assistant Director of Financial Aid and Veterans Affairs 336-625-5614 [email protected]

Richmond Community College Crystal Shepard Administrative Assistant to the VP of Student Affairs SCO 910-410-1727 [email protected]

Roanoke-Chowan Community College Wendy Vann Associate Dean of Continuing Education/Workforce Development 252-862-1234 [email protected]

Robeson Community College Susan Chavis Veterans Certifying Official 910-272-3661 [email protected]

Rockingham Community College Carol Perry VA School Certifying Official 336-342-4261 ext. 2000 [email protected]

Rowan-Cabarrus Community College Julie Goodman Financial Aid Advisor and VA Certifying Official 704-216-3631 [email protected]

Sampson Community College Marleen Powell Veterans Services 910-592-8084 [email protected]

Sandhills Community College Teresa Taylor VA Coordinator 910-695-3902 [email protected]

South Piedmont Community College Emily Jarrell Director, Financial Aid and Veterans Affairs 704-272-5326 [email protected]

Southestern Community College Angie Uhl-Kalev Director of Student Services 910-642-7141 ext. 269 [email protected]

Southwestern Community College Sayward Cabe Financial Aid Assistant Director 828-339-4315 [email protected]

Stanly Community College Petra Fields VA Certifying Official 704-991-0231 [email protected]

Adam Foster VA Certifying Official 704-991-0107 [email protected]

Surry Community College Tammy Fletcher Coordinator - Veterans Affairs 336-386-3245 [email protected]

Tri-County Community College Diane Owl VA Certifying Official 828-835-4220 [email protected]

Vance-Granville Community College Jennifer Tisdale Financial Aid Assistant 252-738-3308 [email protected]

Randall Thornton Financial Aid Assistant 252-738-3479 [email protected]

Wake Technical Community College Samuel Strickland III Military and Veteran Programs and Multi-Campus Support 919-532-5705 [email protected]

Wayne Community College Elvira Simmons Associate Director of Financial Aid/VA School Certifying Official 919-739-6739 [email protected]

Wilkes Community College Kelly Huffman Financial Aid Specialist 336-838-6146 [email protected]

Wilson Community College Lisa Baker Director of Financial Aid & Veterans Affairs 252-246-1310 [email protected]

Western Piemdont Community College Dori Barron Coordinator & VA Certifying Official 828-448-3170 [email protected]

108 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NC Community College VA Representative Title/Role Telephone Email Address

Mitchell Community College Ann Wright VA/Assistant Financial Aid Director 704-878-3295 [email protected]

Montgomery Community College Tammy Owens VA Certifying Official 910-898-9614 [email protected]

Nash Community College Norman Cooper Assistant Financial Aid/Veterans Services Officer 252-428-7355 [email protected]

Pamlico Community College Meredith Beeman VA Certifying Official 252-249-1851 ext. 3026 [email protected]

Piedmont Community College Tasha Williams Director, Financial Aid and Veterans Affairs 336-599-1181 ext. 2170 [email protected]

Pitt Community College Sonji Rowsom Veterans Affairs Coordinator 252-493-7323 [email protected]

Douglas Brady Quinn Veterans Services Specialist 252-493-7332 [email protected]

Randolph Community College Joey Trogdon Assistant Director of Financial Aid and Veterans Affairs 336-625-5614 [email protected]

Richmond Community College Crystal Shepard Administrative Assistant to the VP of Student Affairs SCO 910-410-1727 [email protected]

Roanoke-Chowan Community College Wendy Vann Associate Dean of Continuing Education/Workforce Development 252-862-1234 [email protected]

Robeson Community College Susan Chavis Veterans Certifying Official 910-272-3661 [email protected]

Rockingham Community College Carol Perry VA School Certifying Official 336-342-4261 ext. 2000 [email protected]

Rowan-Cabarrus Community College Julie Goodman Financial Aid Advisor and VA Certifying Official 704-216-3631 [email protected] EDUCATION Sampson Community College Marleen Powell Veterans Services 910-592-8084 [email protected]

Sandhills Community College Teresa Taylor VA Coordinator 910-695-3902 [email protected]

South Piedmont Community College Emily Jarrell Director, Financial Aid and Veterans Affairs 704-272-5326 [email protected]

Southestern Community College Angie Uhl-Kalev Director of Student Services 910-642-7141 ext. 269 [email protected]

Southwestern Community College Sayward Cabe Financial Aid Assistant Director 828-339-4315 [email protected]

Stanly Community College Petra Fields VA Certifying Official 704-991-0231 [email protected]

Adam Foster VA Certifying Official 704-991-0107 [email protected]

Surry Community College Tammy Fletcher Coordinator - Veterans Affairs 336-386-3245 [email protected]

Tri-County Community College Diane Owl VA Certifying Official 828-835-4220 [email protected]

Vance-Granville Community College Jennifer Tisdale Financial Aid Assistant 252-738-3308 [email protected]

Randall Thornton Financial Aid Assistant 252-738-3479 [email protected]

Wake Technical Community College Samuel Strickland III Military and Veteran Programs and Multi-Campus Support 919-532-5705 [email protected]

Wayne Community College Elvira Simmons Associate Director of Financial Aid/VA School Certifying Official 919-739-6739 [email protected]

Wilkes Community College Kelly Huffman Financial Aid Specialist 336-838-6146 [email protected]

Wilson Community College Lisa Baker Director of Financial Aid & Veterans Affairs 252-246-1310 [email protected]

Western Piemdont Community College Dori Barron Coordinator & VA Certifying Official 828-448-3170 [email protected]

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 109 „EDUCATION

110 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NC DMVA and American Legion State Legislative Day EDUCATION

86 VISIT US @ NC4VETS.COM 844 NC4 VETS MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 111

4.16.15 NC4V-2015-working.indd 86 5/12/15 7:06 AM „EDUCATION

N.C. DEPARTMENT OF MILITARY AND VETERANS AFFAIRS SCHOLARSHIP PROGRAM

In appreciation of the service and sacrifices

of North Carolina’s War Veterans, a Four-Year

Scholarship Program at North Carolina

Approved Schools has been established

for qualifying children of certain class or

category of Deceased, Disabled, Combat or

POW/MIA Veterans. NORTH CAROLINA SCHOLARSHIP FOR CHILDREN OF WARTIME VETERANS

112 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) For additional information about the Scholarship Program, contact DMVA. CALL 844.624.8387 or VISIT www.milvets.nc.gov/services/scholarships http://scholarships.milvets.nc.gov RESIDENCY REQUIREMENTS: n Applicant must be under age 25; a resident and Domiciled in North Carolina n Veteran parent was a legal resident of North Carolina at the time of said veteran’s entrance into that period of service in the armed forces during which eligibility is established, OR n The applicant is the natural child or adopted child prior to age 15, who was born in North Carolina and has been a resident of North Carolina continuously since birth.

QUALIFYING CRITERIA FOR VETERAN PARENT: The veteran’s qualifying criteria must have occurred during a period of war. (Exception: Eligibility may exist for peacetime veterans or

reservists/National Guard if disability or death was incurred as a EDUCATION result of armed conflict or while engaged in extra-zardous service.) n Dies during wartime service or service connected death; or n 100% totally disable due to wartime disability; or n 20-90% service connected or received Purple Heart due to wartime disability; or n In receipt of non-service connected pension, or received campaign medal, or veteran parent is deceased; or n Former POW or MIA

For Class II & III, the application must be submitted on or before February 14th Annually. Class IA, IB or IV must be submttted on or before December 1 to be awarded on January 1; or June 1 to be awarded July 1.

For Class II and III scholarships, a minimum cumulative 2.0 GPA is required to continue receipt of the scholarship.

The scholarship is for 8 academic semesters in which the applicant will have 8 years to utilize the 8 academic semesters.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 113 „EDUCATION NC INSTITUTIONS WHICH CURRENTLY PARTICIPATE IN THE STATE’S SCHOLARSHIP PROGRAM ADMINISTERED BY THE DEPARTMENT OF MILITARY & VETERANS AFFAIRS

PUBLIC UNIVERSITIES Central Piedmont Robeson Community College Greensboro College Community College Appalachian State University Rockingham Community College Guilford College Cleveland Community College East Carolina University Rowan-Cabarrus Community College Heritage Bible College Coastal Carolina Community College Elizabeth City State University Sampson Community College High Point University College of the Albemarle Fayetteville State University Sandhills Community College John Wesley Bible College Craven Community College N.C. A & T State University South Piedmont Community College Johnson and Wales University Davidson County Community College N.C. Central University Southeastern Community College Johnson C. Smith University Durham Technical Community N.C. School of the Arts Southwestern Community College Lees-McRae College College N.C. State University Stanly Community College Lenoir Rhyne University Edgecombe Community College University of North Carolina, Surry Community College Livingstone College Fayetteville Technical Community Asheville College Tri-County Community College Louisburg Junior College University of North Carolina, Forsyth Technical Community Chapel Hill Vance-Granville Community College Mars Hill College College University of North Carolina, Wake Technical Community College Meredith College Gaston College Charlotte Wayne Community College Methodist University Guilford Technical University of North Carolina, Western Piedmont Mid-Atlantic Christian University Community College Greensboro Community College Montreat College Halifax Community College University of North Carolina, Wilkes Community College Mount Olive University Pembroke Haywood Community College Wilson Technical Community College Wesleyan College University of North Carolina, Isothermal Community College Wilmington PRIVATE COLLEGES Pfeiffer University James Sprunt Community College AND UNIVERSITIES Western Carolina University, Piedmont International University Cullowhee Johnston Community College Barton College Queens University of Charlotte Winston-Salem State University Lenoir Community College Barber-Scotia College St. Andrews Presbyterian College Martin Community College COMMUNITY COLLEGES Belmont Abbey College St. Augustine’s College AND TECHNICAL INSTITUTIONS Mayland Community College Bennett College Salem College McDowell Technical Community Alamance Community College College Wake Forest School of Medicine Shaw University Asheville-Buncombe Tech. Comm. Mitchell Community College Brevard College Southeastern Baptist Theological College Seminary Montgomery Community College Cabarrus College of Health Sciences Beaufort County Community College Southeastern Free Will Baptist Nash Community College Campbell University Bladen Community College College Pamlico Community College Carolinas College of Health Sciences Blue Ridge Community College Wake Forest University Piedmont Community College Catawba College Brunswick Community College Warren Wilson College Pitt Community College Chowan University Caldwell Community & Tech. College Watts School of Nursing Randolph Community College Davidson College Cape Fear Community College William Peace University Richmond Community College Duke University Carteret Community College Wingate University Roanoke-Chowan Elon University *Go to milvets.nc.gov for eligibility Catawba Valley Community College Community College Gardner-Webb University information and to apply Central Carolina Community College

114 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) EDUCATION

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 115 „EDUCATION

B R R AX TE TO AP N BRAGG CH

116 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) HEALTH CARE www.NC4VETS.com

Have a Health Issue the VA Can’t Solve? Try These State Providers Accessing services begins with a phone call to the ACCESS LME-MCO; additional information is also available SERVICES on the LME-MCO’s website. LOCALLY

Each LME/MCO (Local Management Entity/Managed Care Members, and their families. This group is comprised of federal, Organization) has a trained Veteran Point of Contact as well as state, and local agencies who meet regularly to identify the a specific TBI Point of Contact who can assist service members, needs and to develop strategies to meet the needs of our military veterans, and their families seeking services. DMH/DD/SAS is a connected citizens. The North Carolina DMH/DD/SAS is proud to EDUCATION member of the Governor’s Working Group on Veterans, Service assist those who have served our country.

62 VISIT US @ NC4VETS.COM 844 NC4 VETS MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 117

4.16.15 NC4V-2015-working.indd 62 5/12/15 7:05 AM „EDUCATION

Our State, Our Veterans! Whether you’re seeking to pursue a career in Agricultural Science, Aerospace Engineering or Leadership in the Public Sector, NC State’s commitment and support to our military and veteran students has earned national recognition as a Top-Ten Military Friendly School. Serving nearly 3,000 military connected students, NC State offers over 300 undergraduate, graduate and certificate programs. State-of-the-Art Military and Veterans Resource Center Priority course registration VIP Access to collaborative study spaces Military and Veteran Student College Liaisons 100% GI Bill Funding Top 100 Best Colleges for Veterans U.S. News & World Report #1 best value among North Carolina public universities SmartAsset.com #9 online MBA nationally Princeton Review Veterans’ Education ncsu.edu/veterans 919.515.3048 Military and Veterans Resource Center mavrc.dasa.ncsu.edu 919.515.5636

va-halfpage-ad.indd 1 4/4/17 1:31 PM

118 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) CONTACT 844.NC4.VETS EMPLOYMENT 844.624.8387

121 Trades, Skills and Licenses 129 NC Works Program 134 Uniformed Services Employment & Reemployment Rights Act (USERRA) 138 NC Commerce Veterans Workforce Offices

NC WORKFORCE OFFICES, VETERAN EMPLOYMENT PROGRAMS, AND RESOURCES. North Carolina has a distinguished history in serving U.S. military veterans, and their families. In spite of our success, there are still some veterans who face significant barriers when it comes to finding suitable job opportunities. DMVA and our partners such as the NC Department of Commerce, work closely with employers to create job opportunities. Together we create resources for veterans, transitioning service members, and eligible spouses to obtain employment. „EMPLOYMENT DISABLED VETERANS OUTREACH PROGRAM VETERANS, SPECIALISTS Veterans can find employment NORTH CAROLINA information, education and training opportunities, job counseling, job search workshops, and resume WANTS YOU! preparation assistance at state Workforce Centers or by contacting a Disabled Veteran Outreach Specialist through the Department of Commerce.

These Outreach Specialists work directly with veterans and disabled veterans to find them employment or training. Disabled Veterans Outreach Specialists (DVOS) and Local Veterans Employment Representatives (LVER) assist veterans in applying for federal, state, local government and private sector employment.

Call us, and we’ll point you to the right “It shall be the policy of the State of North Carolina place to go! that, in appreciation for their service to this State and this country during a period of war, and in recognition VETERAN CAREER FAIRS, of the time and advantage lost toward the pursuit of a EXPOS AND WEBSITES civilian career, veterans shall be granted preference in The federal government, including employment with every State department, agency, and DoD, the VA and many state and local institution.” ~NCGS§ 126-80, Article 13 entities hold career expos and job fairs throughout the state. There are also many websites that feature job HERE ARE SEVERAL STATE AGENCIES LOOKING TO HIRE YOU! openings with companies looking ADMINISTRATION PUBLIC SAFETY to hire veterans with tools to help www.doa.state.nc.us/hrm/ www.ncdps.gov/ translate military experience into civilian equivalent experience. COMMERCE TRANSPORTATION www.nccommerce.com/workforce www.ncdot.gov/careers/ Go to milvets.nc.gov for the latest information and latest job fairs or HEALTH & HUMAN OFFICE OF STATE HUMAN hiring events near you. Visit our SERVICES RESOURCES Facebook page at facebook.com/NC4VETS ncdhhs.gov/dss/jobs/index.htm http://www.oshr.nc.gov/ or call 844.NC4.VETS. PUBLIC INSTRUCTION www.ncpublicschools.org/ work4ncschools/employment/ GO TO NCWORKS.GOV

120 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NORTH CAROLINA WANTS TO MAKE IT EASIER FOR YOU TO PUT YOUR SKILLS TO WORK! Military Training to NC Occupational Employment

NC is now offering Veterans with certain Military Occupation Specialty (MOS) credit toward several NC License occupations. In reference to NC General Assembly Session Law 2014-67, License Boards representing several NC license occupations have been required to provide a process to recognize military training in pursuing a licensed occupation in NC.

Military spouses may also qualify for certain occupational licenses. Upon meeting specific conditions, an occupational licensing board shall issue a license, certification, or registration to a military spouse to allow them to lawfully practice their occupation in North Carolina.

For further information, please visit the web site: http://accessnc.commerce.state.nc.us/NCDOC/EDISviewer/EDISviewer/dem_bus/occ2.html

ACUPUNCTURIST ARCHITECT BAIL BOND RUNNER CERTIFIED PUBLIC ACCOUNTANT NC Acupuncture Licensing Board NC Board of Architecture NC Department of Insurance NC State Board of CPA Examiners Tel: (919) 821-3008 Tel: (919) 733-9544 Special Services Division Tel: (919) 733-4222 Tel: (919) 807-6800 ADULT CARE ADMINISTRATOR ARMED SECURITY GUARD CERTIFIED REGISTERED DHHS, Division of Facility Services NC Department of Justice Private BARBER, BARBER INSTRUCTOR NURSE ANESTHETIST Tel: (919) 855-3765 Protective Services Board NC State Board of NC Board of Nursing Tel: (919) 788-5320 Barber Examiners Tel: (919) 782-3211 AERIAL PESTICIDE Tel: (919) 814-0640 APPLICATOR ATHLETIC AGENT CERTIFIED STRUCTURAL PEST NC Department of Agriculture & NC Dept. Secretary of State BOARDING KENNEL OPERATOR CONTROL APPLICATOR Consumer Services Food and Drug Solicitation Licensing NC Department of Agriculture & NC Department of Protection Division Tel: (919) 814-5400 Consumer Services Agriculture & Consumer Tel: (919) 733-7366 Tel: (919) 707-3280 Services Veterinary Division ATHLETIC TRAINER Tel: (919) 733-6100 AIR TRAFFIC CONTROL TOWER NC Board of Athletic BOILER INSPECTOR OPERATOR, AIRCRAFT DISPATCH- Trainer Examiners NC Department of Labor CHICK DEALER ER, AIRCRAFT REPAIR PERSON, Tel: (919) 821-4980 Raleigh, NC 27699 NC Department of Agriculture Tel: (919) 707-7918 & Consumer Services AIRCRAFT MECHANIC ATTORNEY Tel: (919) 707-3250 Federal Aviation Administration NC Board of Law Examiners BOXING/KICKBOXING/ Tel: (202) 366-4000 Tel: (919) 848-4229 TOUGHMAN PROMOTER CHIROPRACTOR NC Dept. of Crime NC Board of ALARM INSTALLER, ALARM SYS- AUCTIONEER Control and Public Safety Chiropractic Examiners TEM BUSINESS LICENSEE NC Auctioneer Licensing Board Tel: (919) 733-4060 Tel: (704) 793-1342 NC Alarm Systems Tel: (919) 567-2844 Licensing Board BUILDING INSPECTOR CLINICAL LABORATORY SCIEN- Tel: (919) 788-5320 AUDIOLOGIST NC Department of Insurance TIST/MEDICAL TECHNOLOGIST, NC Board of Examiners for Speech ALCOHOLIC BEVERAGE DISTRIBU- Tel: (919) 647-0000 CLINICAL LABORATORY TECHNI-

and Language Pathologists and EMPLOYMENT TOR/VENDOR REPRESENTATIVE Audiologists CAMPUS AND COMPANY POLICE CIAN/MEDICAL LAB TECHNICIAN NC ABC Commission Tel: (336) 272-1828 OFFICER National Accrediting Agency for Clinical Laboratory Sciences Tel: (919) 779-0700 NC Department of Justice AUTOMOTIVE DEALER, SALES Tel: (773) 714-8880 Tel: (919) 661-5980 ANESTHESIOLOGIST ASSISTANT NC Department of Transportation NC Medical Board Division of Motor Vehicles, CEMETERY SALES CONTRACTOR, CLINICAL NURSE SPECIALIST NC Board of Nursing Tel: (919) 326-1100 Dealer Section NC CEMETERY COMMISSION Tel: (919) 782-3211 APPRENTICE AUCTIONEER Tel: (919) 715-7000 NC Cemetery Commission NC Auctioneer Licensing Board Tel: (919) 981-2536 Tel: (919) 567-2844

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 121 „EMPLOYMENT

CLINICAL SOCIAL WORK DETENTION OFFICER EXTERMINATOR FUR DEALER NC Social Work Certification and NC Department of Justice Sheriff’s NC Department of Agriculture & NC Wildlife Resources Commission Licensure Board Standards Services Board Consumer Services Structural Pest Tel: (919) 707-0010 Tel: (336) 807-6750 Tel: (919) 779-8213 Control Division GENERAL CONTRACTOR Tel: (919) 733-6100 CODE ENFORCEMENT OFFICIAL DIAGNOSTIC NC Licensing Board for NC Department of Insurance Division MOLECULAR SCIENTIST FAMILY THERAPIST General Contractors of Engineering and Building Codes National Accrediting Agency for NC Marriage and Family Tel: (919) 571-4183 Code Officials Qualification Board Clinical Laboratory Sciences Therapy Licensure Board GEOLOGIST Tel: (919) 661-5880 Tel: (773) 714-8880 Tel: (919) 527-6335 NC Board for Licensing of Geologists COMMERCIAL DRIVER DIETICIAN AND NUTRITIONIST FEE-BASED PRACTICING PASTORAL Tel: (919) 850-9669 NC Department of Transportation North Carolina Board of Dietetics/ COUNSELOR GRAIN DEALER Division of Motor Vehicles, Nutrition NC State Board of Fee-Based NC Department of Agriculture Commercial Driver’s Training Section Tel: (919) 388-1931 Practicing Pastoral Counselors & Consumer Services Tel: (919) 715-7000 Tel: (336) 794-3470 ELECTRICAL CONTRACTOR Tel: (919) 707-3000 COMMERCIAL DRIVER TRAINING NC State Board of Examiners of FIRE INSPECTOR GROUND PESTICIDE APPLICATOR SCHOOL INSTRUCTOR Electrical Contractors NC Department of Insurance Office NC Department of Agriculture & NC Department of Transportation Tel: (919) 733-9042 of the State Fire Marshall Consumer Services, Structural Pest School of Bus and Traffic Tel: (919) 661-5880 ELECTRICAL INSPECTOR Control Division Safety Section NC State Board of Examiners of FIRE SPRINKLER CONTRACTOR Tel: (919) 733-6100 Tel: (919) 715-7000 Electrical Contractors NC Department of Insurance Division GUARD DOG SERVICE OPERATOR COMMERCIAL FISHERMAN Tel: (919) 733-9042 of Engineering and Building Codes North Carolina Department of NC Department of Environment and Tel: (919) 647-0000 ELECTROLOGIST Justice, Law Enforcement Training & Natural Resources Division of Marine NC Board of Electrolysis Examiners FIRE SPRINKLER INSPECTION Standards Fisheries Tel: (336) 856-1010 Tel: (919) 661-5980 Tel: (919) 855-3750 CONTRACTOR/FIRE SPRINKLER MAINTENANCE CONTRACTOR Concession Stand Operator EMBALMER HATCHING EGG DEALER NC State Board of Examiners Department of Health and NC Board of Funeral Service N.C. Department of Agriculture and of Plumbing Heating and Fire Human Services Tel: (919) 733-9380 Consumer Services Sprinkler Contractors Tel: (919) 733-9822 Tel: (919) 707-3000 EMERGENCY MEDICAL TECHNICIAN, Tel: (919) 875-3612 COSMOLOGIST, COSMETOLOGIST EMERGENCY MEDICAL HEARING AID CALIBRATOR FIREARMS TRAINER INSTRUCTOR TECHNICIAN DEFIBRILLATION NC State Board of Cosmetic North Carolina Department of HEARING AID DEALER AND FITTER (EMT-D), EMERGENCY MEDICAL NC State Hearing Aid Dealers Art Examiners Justice, Law Enforcement TECHNICIAN INTERMEDIATE (EMT-I) and Fitters Board Tel: (919)733-4117 Training & Standards EMERGENCY MEDICAL TECHNICIAN Tel: (919) 661-5980 Tel: (919)834-3661 COUNTERINTELLIGENCE LICENSEE PARAMEDIC (EMT-P) NC Department of Justice Private FORESTER HISTOLOGIC TECHNICIAN NC Board of Registration for National Accrediting Agency for Protective Services Board EMERGENCY MEDICAL TECHNICIAN Foresters Clinical Laboratory Sciences Tel: (919)788-5320 ADVANCED INTERMEDIATE (EMT-AI) NC Department of Health and Human Tel: (919) 847-5441 Tel: (773) 714-8880 CYTOGENETIC TECHNOLOGIST Services National Accrediting Agency for FUEL PIPING CONTRACTOR HOME INSPECTOR Tel: (919)855-3935 NC State Board of Examiners of NC Home Inspector Clinical Laboratory Sciences Plumbing Heating and Fire Licensure Board Tel: (773)714-8880 EMPLOYEE ASSISTANCE PROFESSION Sprinkler Contractors Tel: (919) 647-0000 CYTOTECHNOLOGIST NC Employee Assistance Tel: (919) 875-3612 ASCP Board of Registry INDUSTRIAL HYGIENIST Professional Association American Board of Industrial Hygiene Tel: (800)267-2727 FUNERAL DIRECTOR Tel: (919)733-4670 NC Board of Funeral Service Tel: (517) 321-2638 DENTAL HYGIENIST/ DENTIST ESTHETICIAN Tel: (919) 733-9380 NC State Board of Dental Examiners INSURANCE AGENT NC State Board of Cosmetic Art NC Department of Insurance Agent Tel: (919)678-8223 FUNERAL SERVICE LICENSEE Examiners NC Board of Funeral Service Services Division DEPUTY SHERIFF Tel: (919)733-4117 Tel: (919) 733-9380 Tel: (919) 807-6800 NC Department of Justice Sheriff’s Standards Services Board Tel: (919)779-8213

122 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) INSURANCE COMPANY/ LICENSE PROFESSIONAL MASSAGE AND OPTICIAN INDEPENDENT FIRM ADJUSTER COUNSELOR SUPERVISOR/ BODYWORK THERAPIST NC State Board of Opticians NC Department of Insurance Agent LICENSED PROFESSIONAL NC Board of Massage & Bodywork Tel: (919) 420-1390 Services Division Therapy COUNSELOR/COUNSELOR OPTOMETRIST/OPTOMETRIST Tel: (919 854-5400 Tel: (919)546-0050 ASSOCIATE ASSISTANT AND TECHNICIAN NC Board of Licensed INTERPRETER OR TRANSLATOR MECHANICAL INSPECTOR NC Board of Optometry Professional Counselors North Carolina Interpreters and NC Department of Insurance Tel: (910) 285-3160 Tel: (919) 661-0820 Transliterators Licensing Board Division of Engineering OSTEOPATH Tel: (919) 733-3388 LICENSED PSYCHOLOGIST Tel: (919) 674-0000 NC Medical Board NC Psychology Board INVESTMENT ADVISOR MEDICAL DOCTOR Tel: (919) 326-1100 Tel: (828) 262-2258 NC Department of the Secretary of NC Medical Board PESTICIDE CONSULTANT State Securities Division LICENSED STRUCTURAL PEST Tel: (919)326-1100 Tel: (919) 807-2000 PESTICIDE DEALER CONTROL OPERATOR MEDICAL LABORATORY NC Department of Agriculture JUVENILE JUSTICE OFFICER AND NC Department of Agriculture & TECHNICIAN Consumer Services, Structural Pest & Consumer Services JUVENILE COURT COUNSELOR ASCP Board of Registry Control Division Tel: (919) 733-6100 NC Department of Justice Criminal Tel: (800)267-2727 Tel: (919) 733-6100 Justice, Education & Training Medication Aide PET SHOP OPERATOR Standards Commission LIQUID PETROLEUM GAS DEALER NC Board of Nursing NC Department of Agriculture Tel: (919) 716-6470 NC Department of Agriculture Tel: Tel: (919)782-3211 & Consumer Services Tel: (919) 707-3000 LAND SURVEYOR (919) 707-3000 MILK HAULER AND SAMPLER/ NC Board of Examiners for LIVESTOCK DEALER MILK TESTER PETROLEUM DEVICE TECHNICIAN Engineers and Land Surveyors NC Department of Agriculture & NC Department of Agriculture & NC Department of Agriculture Tel: (919) 791-2000 Consumer Services Consumer Services Food and Drug & Consumer Services, Protection Standards Division LANDSCAPE ARCHITECT Tel: (919) 707-3000 Tel: (919)733-7366 Tel: (919) 707-3000 NC Board of Landscape Architects LOAN BROKER Tel: (919) 850-9088 NC Department of the Secretary of MOTOR VEHICLE DAMAGE AP- PHARMACIST/PHARMACY PRAISER LANDSCAPE CONTRACTOR State Securities TECHNICIAN Tel: (919) 854-5400 NC Department of Insurance Agent NC Board of Pharmacy NC Landscape Contractors’ Services Division Tel: (919)246-1050 Registration Board LOAN OFFICER Tel: (919)807-6800 Physical Therapist Tel: (919) 266-8070 NC Commissioner of Banks NC Board of Physical Therapy Mortgage Licensing Section NOTARY PUBLIC LAW ENFORCEMENT OFFICER/ Examiners Tel: (919) 854 5400 NC Department of the Secretary of TELECOMMUNICATION OFFICER Tel: (919) 490-6393 State, Notary Public Division NC Department of Justice Criminal LOBBYIST Tel: (919) 854-5400 PHYSICAL Justice Standards Division NC Department of the Secretary of THERAPIST ASSISTANT Tel: (919) 716-3800 State Lobbyist Registration NURSE AIDE I, II/NURSE ANES- NC Board of Physical Tel: (919) 814-5400 THETIST/NURSE MIDWIFE/NURSE LIBRARIAN Therapy Examiners PRACTITIONER NC Department of Cultural LOCKSMITH Tel: (919) 490-6393 NC Board of Nursing Resources Division of State Library NC Locksmith Licensing Board Tel: (919)782-3211 PHYSICIAN ASSISTANT Tel: (919) 807-7450 Tel: (919) 838-8782 NC Medical Board NURSING HOME ADMINISTRATOR LICENSED DIETITIAN/ MANICURIST/ MANICURIST Tel: (919) 326-1100 NC State Board of Examiners for NUTRITIONIST INSPECTOR Nursing Home Administrators PILOT NC Board of Dietetics/Nutrition NC State Board of Cosmetic Art Tel: (919)571-4164 Federal Aviation Administration Tel: (919) 388-1931 Examiners EMPLOYMENT Airmen Certification Branch Tel: (919) 733-4117 OCCUPATIONAL THERAPIST LICENSED PRACTICAL NURSE Tel: (202) 366-4000 NC Board of Occupational Therapy NC Board of Nursing MANUFACTURED HOUSING Tel: (919)832-1380 PLUMBING INSPECTOR Tel: (919) 782-3211 SALESPERSON NC Department of Insurance NC Department of Insurance OCCUPATIONAL Tel: (919) 647-0000 Manufactured Building Division THERAPIST ASSISTANT Tel: (919) 647-0000 NC Board of Occupational Therapy Tel: (919)832-1380

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PLUMBING, HEATING AND AIR PUMP INSTALLATION SCHOOL PRINCIPAL TAXIDERMIST CONDITIONING CONTRACTOR CONTRACTOR NC Department of Public NC Wildlife Resources Commission NC State Board of Examiners NC Department of Environment and Instruction Licensure Section License Section of Plumbing Heating and Fire Natural Resources Tel: (919) 807-3510 Tel: (919) 707-0010 Sprinkler Contractors Tel: (919) 807-6300 SCHOOL SUPERINTENDENT TELECOMMUNICATOR Tel: (919) 875-3612 REAL ESTATE APPRAISER NC Department of Public NC Department of Justice PODIATRIST NC Appraisal Board Instruction Licensure Section Tel: (919)779-8213 NC Board of Podiatry Examiners Tel: (919) 870-4854 Tel: (919) 807-3510 Telephonic Sellers Tel: (919) 861-5583 NC Department of the Secretary of SCHOOL TEACHER REAL ESTATE BROKER State Securities Division NC Real Estate Commission NC Department of Public POLICE OFFICER Tel: (919) 854-5400 NC Department of Justice Criminal Tel: (919)875-3700 Instruction Licensure Section Justice, Education & Training Tel: (919) 807-3510 TRUCK DRIVER REAL ESTATE SALESPERSON Standards Commission NC Department of NC Real Estate Commission SECURITY GUARD AND Tel: (919) 733-3388 Transportation Division of Tel: (919) 875-3700 PATROL LICENSEE Motor Vehicles Commercial POLYGRAPH EXAMINER/ NC Department of Justice Private RECREATIONAL THERAPIST Driver’s Training Section PRIVATE INVESTIGATOR Protective Services Board NC Therapeutic Recreation Board Tel: (919) 715-7000 NC Department of Justice Private Tel: (919)788-5320 Tel: (336) 212-1133 VETERINARIAN Protective Services Board SEED DEALER NC Veterinary Medical Board Tel: (919) 788-5320 REFRIGERATION CONTRACTOR NC Department of Agriculture Tel: (919) 854-5601 NC State Board of PROFESSIONAL BONDSMAN & Consumer Services, Plant VETERINARY TECHNICIAN Refrigeration Contractors NC Department of Insurance Industry Division NC Veterinary Medical Board Tel: (919) 779-4711 Tel: (919) 807-6800 Tel: (919) 733-3933 Tel: (919) 854-5601 REGISTERED NURSE PROFESSIONAL BOXER/KICK SELF-EMPLOYED WASTEWATER TREATMENT PLANT NC Board of Nursing BOXER/TOUGH MAN ATHLETE INSURANCE ADJUSTER OPERATOR/ WATER TREATMENT Tel: (919) 782-3211 NC Department of Public Safety NC Department of Insurance Agent FACILITY OPERATOR Tel: (919) 733-2126 REGISTERED STRUCTURAL PEST Services Division NC Department of Environment CONTROL OPERATOR Tel: (919) 807-6800 and Natural Resources PROFESSIONAL ENGINEER NC Department of Agriculture Tel: (919) 807-6353 NC Board of Examiners for SENIOR PARACHUTE RIGGER Tel: (919) 733-6100 Engineers and Land Surveyors Federal Aviation Administration WELL CONTRACTOR Tel: (919) 791-2000 RENDERING OPERATOR/ Airmen Certification Branch NC Department of Environment Tel: (202) 366-4000 and Natural Resources Division PROFESSIONAL SOLICITOR COLLECTOR NC Department of Agriculture & of Water Quality NC Department of the Secretary of SET-UP CONTRACTOR, Consumer Services Tel: (919) 807-6300 State, Charitable Solicitation Tel: MANUFACTURED HOMES Tel: (919) 707-3000 (919) 807-2214 NC Department of Insurance Psychological Associate RESPIRATORY THERAPIST Manufactured Building Division NC Psychology Board NC Respiratory Care Board Tel: (919) 647-0000 Tel: (919) 814-5400 Tel: (919) 878-5595 did you SOIL SCIENTIST PSYCHOLOGICAL SAFETY INSPECTION MECHANIC NC Board for Licensing of know? STRESS EVALUATOR NC Department of Transportation Soil Scientists NC Department of Public Safety Division of Motor Vehicles Tel: (336) 394-4503 SINCE 2013 NORTH Private Protective Services Enforcement Section SPEECH AND Tel: (919) 788-5320 Tel: (919) 715-7000 CAROLINA HAS LANGUAGE PATHOLOGIST PUBLIC GROUNDS OPERATORS SANITARIAN (ENVIRONMENTAL NC Board of Examiners for Speech CUT VETERAN NC Department of Agriculture & HEALTH SPECIALIST) and Language Pathologists and UNEMPLOYMENT Consumer Services, Structural Pest NC State Board of Sanitarian Audiologists Control Division Examiners Tel: (336) 272-1828 TO 4% Tel: (919) 733-6100 Tel: (919) 304-1168 SURETY BONDSMAN PUBLIC WEIGHMASTER SCALE TECHNICIAN NC Department of Insurance NC Department of Agriculture & NC Department of Agriculture 2 Special Services Division Consumer Services, Standards Tel: (919) 733-4411 Tel: (919) 807-6800 Division Tel: (919) 707-3227

124 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) Retiring or Separating from the Military?

Go to MilitaryOneSource.mil or call 800-342-9647 for a full year of access to free transition resources.

Master your transition to civilian life. Take advantage of Military OneSource services 24/7 for up to one year after separation or retirement. Services after 365 days may be provided through the Department of Veterans Affairs or other community resources. With Military OneSource, you get:

Personal Support Career Resources • Non-medical counseling to ease the emotional stress • Expert consultations on identifying career goals associated with transitions • Help with mapping your military experience to civilian • Spouse relocation and transition help to sort through jobs via the Career Transitions database renting vs. buying, choosing your next • Spouse Education and Career Opportunities, location, switching schools and other questions or SECO, offering support for career exploration, • Connections to transition assistance programs that education, training and licensing and more help you through this milestone did you • Pre-separation counseling to identify transition needs Financial and Tax Help and a personal plan • Financial planning with an accredited fnancial counselor, including strategies on saving for transition and building know? Education Assistance emergency funds • Sessions with an education consultant to identify • Guidance on military benefts, such as converting your benefts such as Post-9/11 GI Bill, federal grants and Servicemembers’ Group Life Insurance plan to Veterans tax deductions to take you to the next level Group Life Insurance and transferring your GI Bill to your children and spouse • Information on colleges and online resources, such EMPLOYMENT as College Navigator and TA DECIDE • Help identifying military tax deductions and allowances, such as combat pay exclusion and moving expenses •Secure, easy-to-use tax fling software with 100 percent guarantee for accuracy by the software provider

When you’re mastering your transition, we’re on standby to help. Call 800-342-9647 or visit MilitaryOneSource.mil.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 125 „EMPLOYMENT

"Where Military Talent Meets Business Needs"

126 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) N.C. Department of Military and Veterans Affairs Dedicated to serving North Carolina veterans, servicemembers, and their families www.milvets.nc.gov 844.NC4.VETS

VOW TO HIRE HEROES ACT / 5 VETERAN TARGET GROUPS: • Veterans in Household receiving Supplemental Nutrition Assistance Program (formerly known as food stamps) benefits • Veterans with a Service-Connected Disability • Veterans with a Service-Connected Disability unemployed for at least 6 months • Veterans unemployed for at least

4 weeks EMPLOYMENT • Companies seeking to hire veterans unemployed at least 6 months • Tools to help translate military experience into civilian equivalent experience PLEASE CONTACT YOUR LOCAL NCWORKS VETERANS EMPLOYMENT SPECIALIST ON PAGE 12+.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 127 „EMPLOYMENT HAVE A BACHELORS? TEACH ON A RESIDENCY LICENSE

GET PAID FOR YOUR MILITARY EXPERIENCE

UP TO $10,000 IN BONUSES

TROOPS TO TEACHERS OF NORTH CAROLINA Educator Career Counseling www.ncpublicschools.org/troops @facebook.com/TTT.NorthCarolina

128 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) NCWORKS.GOV

North Carolina’s economy depends on a strong work- force. As a proud member of the NCWorks initiative, the HOW IT WORKS N.C. Division of Workforce Solutions is helping job seekers Veterans can visit their local workforce office* and take gain the tools and experiences they need to find meaningful advantage of the following no-cost services: employment. • Career assessments The Division offers programs for adults, veterans, youth, • Labor market information and also helps employers find the qualified talent they need to make their businesses thrive. • Access to training opportunities, job fairs, and The Division assists job seekers with learning a new indus- workshops try through NCWorks Apprenticeships and operate NCWorks • Job interview preparation Online, the state’s official job-search portal that is helping • Resume and cover letter assistance connect talented individuals with employers. Home to nearly 800,000 veterans and several major mil- • Assistance with NCWorks Online itary installations, North Carolina has a distinguished history • Access to computers and free Internet service in serving the U.S. military, veterans, and their families. The • Help applying for federal employment and training N.C. Division of Workforce Solutions provides job seeker EMPLOYMENT services for veterans, transitioning service members, and programs in which veterans receive priority of service eligible spouses. We’re helping North Carolina’s job seekers find employment and businesses find workers. We invite you to learn more about our services and see for yourself how we can help you too.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 129 „EMPLOYMENT eBENEFITS.VA.GOV: EVERYTHING YOU NEED TO FIND A JOB. START NOW.

WWW.EBENEFITS.VA.GOV/EBENEFITS/JOBS

VETERANS EMPLOYMENT KNOWING YOUR OPPORTUNITY ACT The VEOA allows preference to eligible persons or veterans who are honorably discharged from EMPLOYMENT the Armed Forces to compete for vacant federal positions. VEOA offers protection to eligible veterans during a Reduction in Force (RIF) and against adverse actions. VETS staff investigates 5 RIGHTS AS and 10 point federal Veteran Preference complaints and answer inquires regarding VEOA. A VETERAN www.fedshirevets.gov OR SERVICE REALIFELINES The primary mission of REALifeLines is to provide wounded and injured service members, and MEMBER IS their families, with personal assistance through successful transition to civilian life. If you have been injured or wounded on active duty, contact a REALifeLines Representative at 1.888.774.1361 A RIGHT YOU or visit: SERVED TO www.dol.gov/vets/programs/Real-life/main.htm DEFEND STAND DOWNS Stand down is a military term referring to a brief respite from combat, including events coordinated in local communities to provide veterans with a wide range of social services. Stand Downs foster employment opportunities for veterans to promote self-sufficiency and improve Veterans connections with community-based service providers. Potential applicants can access Stand Down information at the following website:

dol.gov/vets/programs/Stand%20Down/main.htm

130 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) WHAT IS ONWARD TO OPPORTUNITY? CERTIFICATION TRAINING TRACKS* Onward to Opportunity (O2O) understands the time to train and place military families in jobs is while you’re still serving and PROJECT MANAGEMENT not after. • PMP With NO-COST training and certification in over 40 top-paying • CAPM career fields and direct connections to military-friendly • Six Sigma Green Belt employers through our national partner Hire Heroes USA, HUMAN RESOURCES this career transition program utilizes in-person and online • aPHR learning options to best fit your needs. • PHR

Dinean • SPHR WHY ONWARD TO OPPORTUNITY? Air Force, PMP Onward to Your Career Training and access to online INFORMATION TECHNOLOGY learning pathways • CompTIA A+ • CCNA • Comp Security+ • ITIL Direct connections to 800+ national employer partners • Comp Cloud+ • Java SE7 through Hire Heroes USA • Comp Linux+ & SE8 • Comp Server+ • Oracle 11G & 12C Networking opportunities and connections • Comp Network+ • SAS Base • SSCP Programmer One FREE industry certification exam • CISSP Dodji Army, CompTIA A+ • CCENT FREE resume assistance, interviewing technique training and matching to employers in your industry FUTURE EXPANSION OF RELEVANT AND IN-DEMAND TRAINING TRACKS BASED ON INDUSTRY NEEDS Non-credit certificate of completion from the IVMF at AND EMPLOYABILITY Syracuse University upon course completion * Courses may vary based on location. IVMF Alumni Services Support—As a soon-to-be graduate Please contact your local installation team. take advantage of resources, webinars, and a community * O2O leverages DoD SKillBridge authority to conduct career skills training on U.S. military installations. The DoD and of veterans and military spouses that now share the IVMF Service Branches do not endorse any company, sponsor or bond [email protected] heir products or services. © INTERSECT PHOTOGRAHY

FOR ADDITIONAL INFORMATION

CAMP LEJEUNE/ FORT BRAGG ENROLLMENT SERVICES CHERRY POINT VERONICA SARANTES INSTITUTE FOR VETERANS BECKY GANLEY T 910.429.5454 AND MILITARY FAMILIES T 910.467.2615 E [email protected] T 315.443.6898 E [email protected] E [email protected]

Edward APPLY NOW: EMPLOYMENT Army, PMP ONWARD2OPPORTUNITY.ORG

NATIONAL PARTNERS

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 131 „EMPLOYMENT

132 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) The U.S. Department of Labor, through the Veterans’ Employment and Training Service (VETS), provides assistance to all persons having claims under the Uniformed Services Employment and Reemployment Rights Act (USERRA), a federal law that protects the employment rights of military service members and veterans. VETS provides assistance to those persons experiencing service connected problems with their civilian employment and provides information about USERRA to employers. VETS also assists veterans who have questions regarding Veterans’ Preference in federal hiring.

For more information and for assistance in determining whether your USERRA rights may have been violated, please visit: EMPLOYMENT http://www.dol.gov/vets/programs/userra/index.htm

You may also call the North Carolina field office for VETS at 919-814-0250 to speak with agency representatives.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 133 „EMPLOYMENT

USERRA Uniformed Services Employment and Reemployment Rights Act

134 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) EMPLOYMENT

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 135 „EMPLOYMENT

USDOL Serves Military Spouses

• Military Spouses are skilled, diverse, and motivated, with sound work values and a strong work ethic. USDOL has a stated goal in offering a high level of service to these individuals. • Licensing/Credentialing: Many states make it easier for military spouses to gain licenses in a new state. Here is a map and license finder tool: https://www.veterans.gov/milspouses/ • Job Search — Military Spouse Employment Partnership Career Center is a targeted recruitment and employment solution for spouses. • Visit CareerOneStop's Job Search to search for jobs anywhere in the United States. • Installations — Visit your installation Family Center to discuss military spouse related opportunities or programs. • Federal Jobs — If you're a military spouse, you may be eligible to apply using a non-competitive process designed to help you get a job in the federal government. Learn more at USAJOBS. • Entrepreneurship — Boots to Business (B2B) is an entrepreneurial education and training program that provides participants with an overview of business ownership and is open to transitioning service members (including National Guard and Reserve) and their spouses. • Find out more about these programs at www.veterans.gov or at any NCWorks Career Center.

Connecting veterans and military families with the work and support they need. EMPLOYMENT RESOURCES

Have you or a family member served at least one day in the a variety of methods, including: employment assistance services, military and are looking for a new job? Are you transitioning career assessment, career planning and coaching, job search skill from the military or recently transitioned? Has it been years building, skills training, resume preparation, job interview readiness, since you served, but are looking for your next career, and would placement support and more. like resources and assistance in obtaining and maintain your OPERATION: GoodJobs (OGJ) is a national partnership between employment? If you answered yes to any of these questions, reach Goodwill and the Walmart Foundation. The goal of OGJ 3.0 is out to Goodwill’s Veterans Services Program. You have served your to help improve the lives of 5,000 veterans and military family country, now let us be of service to you. members in the U.S. through job training, connecting veterans and Goodwill’s Veterans Services Program is open to anyone that has their households to certifcations and credentials, placement and served at least one day in the military, military spouses and adult job retention services to veterans and businesses for 12-month children dependents residing with service member, active duty and retention after placement through holistic supportive services. reserve service members, with particular focus on female veterans For a complete schedule of locations and information and post-9/11 veterans. session times, please visit: www.goodwillvetservices.org THROUGH OPERATION: GoodJobs, we provide free, individualized For more information, please contact: services to assist veterans and military families’ find meaningful [email protected] employment and financial stability. This is accomplished through 336-724-3625 ext 1212

136 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) EMPLOYMENT

Marine Silent Drill Team – Marine Week in Charlotte, NC

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 137 „EMPLOYMENT NORTH CAROLINA COMMERCE VETERANS WORKFORCE OFFICES Helping Veterans Find Jobs ALAMANCE COUNTY BURKE COUNTY CLEVELAND COUNTY DURHAM COUNTY 2640 S. Columbine Lane 720 East Union Street 404 E. Marion Street 1058 West Club Blvd. Burlington, NC 27215 Morganton, NC 28655 Shelby, NC 28150 Suite 848 Phone: (336) 570-6800 Phone: (828) 438-6161 Phone: (704) 480-5414 Durham, NC 27701 Phone: (919) 354-2748 ALEXANDER COUNTY CABARRUS COUNTY COLUMBUS COUNTY 604 7th Street, SW. 845 Church Street N, Suite 201 4564 Chadbourn Hwy. EDGECOMBE COUNTY Taylorsville, NC 28681 Concord, NC Whiteville, NC 28472 110 Fountain Park Dr. Phone: (828) 632-4631 Phone: (704) 786-3183 Phone: (910) 642-7141 Battleboro, NC 27809 (252) 977-3306 ALLEGHANY COUNTY CALDWELL COUNTY COLUMBUS COUNTY 115 D Atwood Street 1909 Hickory Blvd. SE 4564 Chadbourn Hwy. FORSYTH COUNTY Sparta, NC 28675 Lenoir, NC 28645 Whiteville, NC 28472 2701 University Pkwy. Phone: (336) 372-9675 Phone: (828) 759-4680 Phone: (910) 642-7141 Winston-Salem, NC 27105 Phone: (336) 464-0520 ANSON COUNTY CARTERET COUNTY CRAVEN COUNTY 514 N. Washington Street 309 Commerce Avenue 2836 Neuse Blvd. FRANKLIN COUNTY Lockhart-Taylor Center Morehead City, NC 28557 New Bern, NC 28560 6 N. Main Street Wadesboro, NC 28170 Phone: (252) 726-7151 Phone: (252) 514-4828 Franklinton, NC 27525 Phone: (704) 694-6551 Phone: (919) 494-1162 CASWELL COUNTY CUMBERLAND COUNTY ASHE COUNTY 331 Piedmont Drive 414 Ray Avenue GASTON COUNTY 626 Ashe Central School Rd. Unit 5 Yanceyville, NC 27379 Fayetteville, NC 28301 7220 Wilkinson Blvd. Jefferson, NC 28640 Phone: (336) 694-5975 Phone: (910) 486-1010 Handley Hall, Room 212 Phone: (336) 982-5627 Belmont, NC 28012 YOUTH-CASWELL DARE COUNTY Phone: (704) 266-5005 AVERY COUNTY COUNTY CAMPUS OF PCC 2522 S. Croatan Hwy. 428 Pineola Street 331 Piedmont Drive Nags Head, NC 27959 GASTON COUNTY PO Box 939 Yancyville, NC 27379 Phone: (252) 480-3500 1391 Bessemer City Road Newland, NC 28657 Phone: (336) 694-5707 Gastonia, NC 28052 DAVIDSON COUNTY Phone: (828) 737-5419 Phone: (704) 853-5328 CATAWBA COUNTY 220 East First Avenue, Suite 10 BEAUFORT COUNTY 403 Conover Station S.E., Suite C Lexington, NC 27292 GRAHAM COUNTY 1502 N. Market Street Conover, NC 28613 Phone: (336) 474-2655 347 Rodney Orr Bypass Washington, NC 27889 Phone: (828) 466-5535 Robbinsville, NC 28771 DAVIDSON COUNTY Phone: (252) 940-0900 Phone: (828) 479-3376 CHATHAM COUNTY 211 W. Colonial Drive BERTIE COUNTY 764 West Street Suite 119 GRANVILLE COUNTY 105 E. Granville St. Pittsboro, NC 27312 Thomasville, NC 27360 111 Hilltop Village Windsor, NC 27983 Phone: (919) 545-8054 Phone: (336) 474-2635 Oxford, NC 27565 Phone: (252) 794-0799 Phone: (919) 693-2686 SILER CITY DAVIE COUNTY BLADEN COUNTY 225 E. Beaver Street 1205 South Salisbury Street GREENE COUNTY 401 Mercer Mill Road Siler City, NC 27344 Mocksville, NC 27028 818 Hwy 91 North Elizabethtown, NC 28337 Phone: (919) 742-7454 Phone (336) 934-3286 Snow Hill, NC 28580 Phone: (910) 862-3255 Phone: (252) 747-3434 CHEROKEE COUNTY DUPLIN COUNTY BRUNSWICK COUNTY 800 West US Hwy. 64 192 Magnolia Ext. GUILFORD COUNTY 5300-7 Main Street Murphy, NC 28906 Kenansville, NC 28349 2301 W. Meadowview Rd. Shallotte, NC 28470 Phone: (828) 837-7407 Phone: (910) 296-1478 Greensboro, NC 27406 Phone: (910) 754-6120 Phone: (336) 297-9444 CHOWAN COUNTY DURHAM COUNTY BUNCOMBE COUNTY 118 Blades St. 1105 S. Briggs Avenue HALIFAX COUNTY 48 Grove Street Bldg. 3, Rm. 300 Durham, NC 27703 406 Premier Blvd. Asheville, NC 28801 Edenton, NC 27932 Phone: (919) 560-6880 Roanoke Rapids, NC 27870 Phone: (828) 251-6200 Phone: (252) 482-2195 Phone: (252) 537-4188

138 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) MILITARY SPOUSE Since 2018, ECONOMIC EMPOWERMENT ZONES (MSEEZ): MSEEZ Working Designated areas that develop workforce solutions for military Groups have: spouses at the grassroots level through collaboration between  Held industry specific seminars. government, industry, and nonprofit partners.  Worked to change statewide WORKING GROUP veterans hiring incentives to include spouses. . Locally Chaired . Comprised of local leaders from industry, government,  Created city budget item and nonprofit partners specifically for military spouse . Identify training and employment opportunities, or establish workforce development. new programs if none exist locally . Pinpoint and remove existing barriers to military spouse  Committed funding for Military employment Spouse fellowship programs.

INDUSTRY PILLARS  Military Spouses hired as a direct result of a MSEEZ Lunch and Key Industry Pillars are designated for each MSEEZ based on Learn Event their regional strengths. These Pillars are represented by a Pillar Lead within the Working Group.  Introduced Legislation to promote Military Spouse Current MSEEZ Employment

 Committed to hiring Military Spouses at www.hiringourheroes.org/hiring-100k

JOIN THE MOVEMENT TO EMPLOYMENT CREATE LOCAL SOLUTIONS FOR A NATIONAL WORKFORCE ISSUE. www.hiringourheroes.org/MSEEZ [email protected]

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 139 „EMPLOYMENT

HARNETT COUNTY JONES COUNTY MITCHELL COUNTY RANDOLPH COUNTY 214 West Edgerton St. 509 NC Hwy 58 N. Workforce Center 600 S. Fayetteville Street Dunn, NC 28334 LCC Jones Co Ctr. 200 Mayland Drive Asheboro, NC 27203 Phone: (910) 891-2915 Trenton, NC 28585 Spruce Pine, NC 28777 Phone: (336) 625-5128 Fax: (910) 891-2918 Phone: (252) 448-4791 Phone: (828) 766-1195 RICHMOND COUNTY HARNETT COUNTY LEE COUNTY MONTGOMERY COUNTY 115 West Franklin Street 1137 E. Cornelius Harnett Blvd. 1909 Lee Avenue 1011 Page Street Rockingham, NC 28379 Lillington, NC 27546 Sanford, NC 27330 Troy, NC 27371 Phone: (910) 997-9180 Phone: (910) 814-4042 Phone: (919) 775-2241 Phone: (919) 898-9669 ROBESON COUNTY HAYWOOD COUNTY LENOIR COUNTY MOORE COUNTY 289 Corporation Drive Ste. B. 1170 North Main Street 231 Hwy 58 South 245 Shepherd Trail Lumberton, NC 28358 Waynesville, NC 28786 Kinston, NC 28501 Aberdeen, NC 28315 Phone: (910) 618-5500 Phone: (828) 456-6061 Phone: (252) 755-6021 Phone: (910) 944-7697 ROCKINGHAM COUNTY HENDERSON COUNTY LINCOLN COUNTY NEW HANOVER COUNTY 8340 NC 87 26 Francis Road 529 N. Aspen Street 1994 south 17th Street Reidsville, NC 27320 Hendersonville, NC 28792 Lincolnton, NC 28092 Wilmington, NC 28401 Phone: (336) 634-5600 Phone: (828) 693-1703 Phone: (704) 735-8035 Phone: (910) 251-5777 ROWAN COUNTY HENDERSON COUNTY MACON COUNTY ONSLOW COUNTY 1904 South Main Street Blue Ridge Comm Coll. 5 W. Main St. 535 Bell Fork Rd. Salisbury, NC 28144 180 West Campus Dr. Franklin, NC 28734 Jacksonville, NC 28546 Phone: (704) 639-7529 Flat Rock, NC 28731 Phone: (828) 396-9534 Phone: (910) 347-2121 RUTHERFORD COUNTY Phone: (828) 694-1755 MADISON COUNTY ORANGE COUNTY 233 Charlotte Rd. HERTFORD COUNTY 4646 U.S. Highway 25-70 503 West Franklin Street Rutherfordton, NC 28139 109 Community College Rd. AB Tech - Madison Campus Chapel Hill, NC 27516 Phone: (828) 286-3042 Ahoskie, NC 27910 Marshall, NC 28753 Phone: (919) 245-4335 SAMPSON COUNTY Phone: (252) 862-1257 Phone: (828) 782-2632 PAMLICO COUNTY 115 North Boulevard HOKE COUNTY MARTIN COUNTY 705 Main Street Clinton, NC 28328 304 Birch Street 407 East Blvd. Bayboro, NC 28515 Phone: (910) 592-5756 Raeford, NC 28376 Williamston, NC 27892 Phone: (252) 745-9934 SCOTLAND COUNTY Phone: (910) 875-5059 Phone: (252) 792-7816 PASQUOTANK COUNTY 303 N. Main Street IREDELL COUNTY MCDOWELL COUNTY 422 McArthur Street Laurinburg, NC 28352 532 Patterson Avenue 316 Baldwin Ave. Suite 1 Elizabeth City, NC 27909 Phone: (910) 276-4260 Suite 170 Marion, NC 28752 Phone: (252) 331-4798 STANLY COUNTY Mooresville, NC 28115 Phone: (828) 659-6001 PENDER COUNTY 944 N. First Street Phone: (704) 360-8067 MECKLENBURG COUNTY 904-A S. Walker Street Albemarle, NC 28001 IREDELL COUNTY 1401 W. Morehead Street Burgaw, NC 28425 Phone: (704) 982-2183 133 Island Ford Road Suite 100 Phone: (910) 259-0240 SURRY COUNTY Statesville, NC 28625 Charlotte, NC 28208 PERSON COUNTY 541 West Pine Street. Ste. 300 Phone: (704) 878-4241 Phone: (704) 206-1350 203 North Main Street Mount Airy, NC 27030 JACKSON COUNTY MECKLENBURG COUNTY Suite 212 Phone: (336) 786-4169 26 Ridgeway Street, Ste. 2 7140 Forest Point Blvd. Suite A Roxboro, NC 27573 SWAIN COUNTY Sylva, NC 28779 Charlotte, NC 28217 Phone: (336) 599-3109 Federal Building, 50 Main St. Phone: (828) 586-4063 Phone: (704) 565-6865 PITT COUNTY Bryson City, NC 28713 JOHNSTON COUNTY MECKLENBURG COUNTY 3101 Bismarck Street Phone: 101 Mitchell St. 8998 US 70 - Biz Hwy Ste 100 5601 Executive Center Drive GREENVILLE, NC 27834 TRANSYLVANIA CNTY Clayton, NC 27520 Suite 100 Phone: (252) 355-9067 Blue Ridge Comm Coll. Phone: (919) 553-0953 Charlotte, NC 28212 Fax: (252) 355-9075 45 Oak Park Drive Phone: (704) 566-2870 Brevard, NC 28712 Phone: (828) 883-2550

140 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) UNION COUNTY WAKE COUNTY WATAUGA COUNTY ZEBULON 1125 Skyway Drive 130 N. Judd Parkway, NE 130 Poplar Grove Conn. 1002 Dogwood Drive Monroe, NC 28110 Fuquay-Varina, NC 27526 Boone, NC 28607 Zebulon, NC 27597 Phone: (704) 283-7541 Phone: (919) 557-1121 Phone: (828) 265-5385 (919) 404-3900 VANCE COUNTY WAKE COUNTY WAYNE COUNTY YADKIN COUNTY 857 South Beckford Dr. 350 E. Holding Avenue 2006 Wayne Memorial Dr. 223 E. Main Street Suite G. Wake Forest, NC 27587 Goldsboro, NC 27534 Yadkinville, NC 27055 Henderson, NC 27536 Phone: (919) 562-6300 Phone: (919) 731-7950 Phone: (336) 786-4169 Phone: (252) 438-6129 Fax: (919) 562-6379 WILKES COUNTY YANCEY COUNTY WAKE COUNTY WAKE COUNTY 1320 West D. Street, Suite 2 1040-L E. US Hwy 19E 742-F East Chatham Street 220 Swinburne Street North Wilkesboro, NC 28659 Suite 2 Cary, NC 27511 Raleigh, NC 27610 Phone: (336) 838-5165 Burnsville, NC 28714 Phone: (919) 469-1406 Phone: (919) 250-3770 Phone: (828) 682-6618 WILSON COUNTY WAKE COUNTY WARREN COUNTY 302 Tarboro Street West 1002 Dogwood Drive 309 N. Main Street, Wilson, NC 27893 Zebulon, NC 27597 Rm. 123 Phone: (252) 234-1129 Phone: (919) 404-3900 Warrenton, NC 27589 YADKINVILLE Phone: (252) 257-3230 WAKE COUNTY 236 N Lee Ave 1830-B Tillery Place Yadkinville, NC 27055 Raleigh, NC 27604 (336) 679-4079 Phone: (919) 715-0111 EMPLOYMENT

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ENTREPRENEURSHIP

Airborne Division 100th Anniversary 142 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) CONTACT 844.NC4.VETS ENTREPRENEURSHIP 844.624.8387

145 Historically Underutilized Business (HUB) Certification Resources 147 Resources for Veteran Owned Start-Ups 150 Resources for Veteran Owned Established Businesses 152 Funding Sources 154 Certifications „ENTREPRENEURSHIP ENTREPRENEURSHIP RESOURCES

As a veteran, you possess the skills and talent that communities need to succeed and thrive.

In transitioning out of the military, you face spouse or family member—the resources that two choices: 1) seeking employment with an follow will equip you with all the information existing firm; or 2) starting your own business you need to start and grow your business or as an entrepreneur. Either path you take will career. Most of these services are available provide you the opportunity to use your skills to you for no cost. We are proud that you’ve as a veteran to improve the world around you; chosen to call North Carolina home, and these the choice is yours. Whether you are retired or organizations and resources are here to help just separated from service—or as a military you thrive.

144 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) ENTREPEUNEURSHIP

The State of NC has a 10% goal of utilization with certified Historically Underutilized Businesses (HUBs) on construction projects and in the procurement of goods and services. The goal applies to state agencies, public universities, community colleges, school systems and local governments.

Veteran-owned businesses are encouraged to become certified HUBs through the Office for Historically Underutilized Businesses. Companies eligible for HUB certification are those that are 51% or more owned and managed on adaily basis by individuals who are Black, Hispanic, Asian American, American Indian, Female, Disabled (service related disabilities apply) or Socially and Economically Disadvantaged.

The HUB Office’s mission is to promote economic opportunities for historically underutilized businesses in state government contracting and procurement that will foster their growth and profitability. Certified HUBs are part of a publicly searchable database on the HUB Office website that is utilized by private industry and public agencies to meet HUB goals and solicit for opportunities. HUB vendors can sign up to receive e-mail notifications about upcoming bid opportunities through the NC Interactive Purchasing System. Events and bid requests can also be seen on the HUB Office’s Bid Opportunities page. To learn more about HUB Certification go to: ncadmin.nc.gov/businesses/hub/hub-certification

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 145 „ENTREPRENEURSHIP OFFICE FOR HISTORICALLY UNDERUTILIZED BUSINESSES

The State of NC has a goal of spending at least 10% of HUB Office’s mission is to promote economic opportunities construction projects and goods and services with certified for historically underutilized businesses in state government Historically Underutilized Businesses (HUBs). The goal applies contracting and procurement that will foster their growth to state agencies, public universities, community colleges, and profitability. school systems and, for construction projects, it also applies to Certified HUBs are part of a publicly searchable database on local governments. the HUB Office website and within state purchasing systems. Veteran-owned businesses can apply to become certified HUB vendors can sign up to receive e-mail notifications about HUBs through the Office for Historically Underutilized upcoming bid opportunities through the NC Interactive Businesses. Companies eligible for HUB certification are Purchasing System. Events and bid requests can also be seen those that are 51% or more owned and managed on a daily on the HUB Office’s Bid Opportunities page. basis by individuals who are Black, Hispanic, Asian American, To learn more about HUB Certification go to: American Indian, Female, Disabled (service related disabilities https://ncadmin.nc.gov/businesses/hub/hub-certification apply) or Socially and Economically Disadvantaged. The

146 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) FOR VETERAN OWNED BUSINESS START-UPS ENTREPEUNEURSHIP As a veteran you have the opportunity to explore the next chapter of your career. You can decide what you want to do and which path you will take to achieve your goals. Broadly speaking, there are two options: (1) seek employment from an existing company or (2) become an entrepreneur and start a business. As a veteran, you possess the leadership skills and other highly valued traits to become a successful entrepreneur. The choice is yours. Whether you retired or just separated from military service - or are a military spouse/family member – the resources that follow are provided to equip you with a wide range of information about starting and growing a business. The majority of these services are available to you at NO COST. Understand the journey of entrepreneurship and seek assistance from qualified organizations.

GOVERNMENT AND NONPROFIT RESOURCES n US Small Business Administration (SBA) – The n Wake Tech Community College – Veterans US SBA is a federal agency focused on small business Entrepreneurial Advantage Program. Wake Tech programs and opportunities to do business with the has programs for military members and veterans. US government. The SBA provides on-line, on-demand They have a Center for Entrepreneurship with resources for start-ups and existing businesses. These special training for veterans that want to start or resources include checklists; on-line, on-demand grow their business. videos; resource lists; information on government WEBSITE: WWWW.WAKETECH.EDU/STUDENT-SERVICES/MILITARY- contracting, set-aside programs, and funding options. The SBA also conducts programs throughout NC such AND-VETERAN-PROGRAMS/VETERANS-SERVICES as Boots to Business and Boots to Business: Reboot. n VetToCEO – A nonprofit organization offering a free WEBSITE: WWW.SBA.GOV/STARTING-BUSINESS/HOW-START- online educational program on entrepreneurship. BUSINESS/BUSINESS-TYPES/VETERAN-OWNED-BUSINESSES The program is tailored for active military members and for veterans. n Business Link North Carolina (BLNC) – BLNC works in partnership with the NC Department of WEBSITE: WWW.VETTOCEO.ORG Commerce and provides free services to help Veterans n Bunker Labs RDU – A nonprofit organization and anyone with starting a small business. They offer offering educational programs for aspiring consultation on a wide range of topics to include entrepreneurs and provide assistance to existing what rules/regulations are required by the state to be veteran-owned tech startups. compliant. WEBSITE: WWW.BUNKERLABSRDU.ORG PHONE: 800-228-8443 / WEBSITE: WWW.BLNC.GOV n Entrepreneurship Bootcamp for Veterans with n Veteran Business Outreach Center (VBOC) – Disabilities (EBVD-IVMF) – A program designed The VBOC, a program of the US SBA, provides for veterans to leverage the skills, resources, and entrepreneurial development services like training, infrastructure of higher education to offer cutting-edge, counseling and mentoring for eligible veterans who experiential training in entrepreneurship and small own or want to start a small business. The VBOC is business management. Program is focused on post- located at Fayetteville State University and provides 9/11 veterans with service-connected disabilities and a services to veterans statewide in North Carolina passion for entrepreneurship. PHONE: 910-672-2683 / WEBSITE: WWW.FSUVBOC.COM WEBSITE: EBV.VETS.SYR.EDU n Small Business Center Network (SBC) – Every n US Department of Agriculture (USDA) Small Farm community college in North Carolina has a SBC. Business and Funding Startups – The USDA has a Veterans are able to access any of the SBC workshops or program to encourage the startup of sustainable small work with a counselor in their area. farms and ranches. The program includes information WEBSITE: WWW.SBCNC.NET

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 147 „ENTREPRENEURSHIP

HAVE ANY QUESTIONS? NEED HELP? Roadmap The mission of NC Vet Biz is to SUPPORT, EDUCATE, and CONNECT all veterans in commerce with resources to become successful in business.We work closely with Resource Partners at all levels ENTREPRENEURIAL (National, Federal, State/Local, Non Profit and Corporate America) to SUCCESS connect you with the free resources available to assist your business. www.ncvetbiz.org Feel free to contact us for more information at [email protected]

5 1 KNOW YOURSELF 2 KNOW YOUR BUSINESS 4 KNOW YOUR CERTIFICATIONS KNOW YOUR NETWORK Is this journey for you? How will you operate? What can help you win business? Who are the people that can help you?

Participate in programs designed Take the necessary steps to properly establish your business. Pursue certifications relevant to where you Look for teaming, partnering, and mentoring to highlight the basics of Choose a business name. Determine which business structure are seeking to do business. Obtaining a relationships. Consider joining Business business ownership – help is right for you. Register your business with the appropriate certification demonstrates that you own, Associations, Networking Groups, and Chambers yourself discover whether or not agency. Obtain your EIN (if necessary), apply for any required operate and control your business. of Commerce. Signup for free business newsletters entrepreneurship is right for you. business licenses, register to pay the appropriate taxes. and business training sessions. Look to serve on Examples include: Some resources to start-up or grow your business include: Certifying organizations may or may not a program committee or on a board to develop - SBA Boots To Business - The Small Business Administration charge a fee, however, there should be NO relationships. Remember, people do business with - The VET To CEO Program - System Award Management (SAM) FEE to obtain assistance in completing your people they know! - NC Small Business Center - Business Link NC (EDPNC) certification application. Programs - NC Secretary of State Also consider programs that -Small Business Technology FEDERAL GOVERNMENT identify opportunities in Development Center (SBTDC) Small Business Administration Farming, Agribusiness or - WOSB, SDB, HUBZONE, 8(a) owning a Franchise. You may also consider employing an attorney, bookkeeper, or Dept. of Veterans Affairs, CVE GUIDANCE CPA. Explore traditional and nontraditional funding options. - VOSB, SDVOSB Department of Transportation ADVICE NOTE: If entrepreneurship is CONTRACTS NOT for you, you can seek - DBE, SB assistance from NC4Vets, 3 STATE OF NORTH CAROLINA NC4ME or NCServes. KNOW YOUR OPPORTUNITIES Dept. of Admin. HUB Office Who are your potential customers? - HUB NETWORKINGTIPS Dept. of Transportation Understand who your customers are and the - DBE, SB opportunities available.What supply chain are you entering? Are you looking to sell to CORPORATE government agencies, corporations, B2B, or NVBDC: VOB, SDVOB B2C? How do you find and market to them? NMSDC: MBE Once you know, select your path to connect: WBENC: WBE FEDERAL GOVERNMENT - Federal Bus. Opportunities (FEDBIZOPS) - NC Military Business Center (NCMBC) - NC Procurement Technical Assistance Center (NCPTAC) STATE /LOCAL GOVERNMENT - NC Dept. of Purchase & Contract -Local government websites CORPORATE AMERICA – Corporate websites

148 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) HAVE ANY QUESTIONS? NEED HELP? ENTREPEUNEURSHIP Roadmap The mission of NC Vet Biz is to SUPPORT, EDUCATE, and CONNECT all veterans in commerce with resources to become successful in business.We work closely with Resource Partners at all levels ENTREPRENEURIAL (National, Federal, State/Local, Non Profit and Corporate America) to SUCCESS connect you with the free resources available to assist your business. www.ncvetbiz.org Feel free to contact us for more information at [email protected]

5 1 KNOW YOURSELF 2 KNOW YOUR BUSINESS 4 KNOW YOUR CERTIFICATIONS KNOW YOUR NETWORK Is this journey for you? How will you operate? What can help you win business? Who are the people that can help you?

Participate in programs designed Take the necessary steps to properly establish your business. Pursue certifications relevant to where you Look for teaming, partnering, and mentoring to highlight the basics of Choose a business name. Determine which business structure are seeking to do business. Obtaining a relationships. Consider joining Business business ownership – help is right for you. Register your business with the appropriate certification demonstrates that you own, Associations, Networking Groups, and Chambers yourself discover whether or not agency. Obtain your EIN (if necessary), apply for any required operate and control your business. of Commerce. Signup for free business newsletters entrepreneurship is right for you. business licenses, register to pay the appropriate taxes. and business training sessions. Look to serve on Examples include: Some resources to start-up or grow your business include: Certifying organizations may or may not a program committee or on a board to develop - SBA Boots To Business - The Small Business Administration charge a fee, however, there should be NO relationships. Remember, people do business with - The VET To CEO Program - System Award Management (SAM) FEE to obtain assistance in completing your people they know! - NC Small Business Center - Business Link NC (EDPNC) certification application. Programs - NC Secretary of State Also consider programs that - Small Business Technology FEDERAL GOVERNMENT identify opportunities in Development Center (SBTDC) Small Business Administration Farming, Agribusiness or - WOSB, SDB, HUBZONE, 8(a) owning a Franchise. You may also consider employing an attorney, bookkeeper, or Dept. of Veterans Affairs, CVE GUID CPA. Explore traditional and nontraditional funding options. - VOSB, SDVOSB ANCE VICE Department of Transportation AD NOTE: If entrepreneurship is C NOT for you, you can seek - DBE, SB ONT assistance from NC4Vets, 3 STATE OF NORTH CAROLINA RAC NC4ME or NCServes. KNOW YOUR OPPORTUNITIES Dept. of Admin. HUB Office RKING TS Who are your potential customers? - HUB NETWOTIPS Dept. of Transportation Understand who your customers are and the - DBE, SB opportunities available.What supply chain are you entering? Are you looking to sell to CORPORATE government agencies, corporations, B2B, or NVBDC: VOB, SDVOB B2C? How do you find and market to them? NMSDC: MBE Once you know, select your path to connect: WBENC: WBE FEDERAL GOVERNMENT - Federal Bus. Opportunities (FEDBIZOPS) - NC Military Business Center (NCMBC) - NC Procurement Technical Assistance Center (NCPTAC) STATE /LOCAL GOVERNMENT - NC Dept. of Purchase & Contract - Local government websites CORPORATE AMERICA – Corporate websites

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 149 „ENTREPRENEURSHIP

on farming as a business, how to start a farm, grants and opportunities, including local opportunities at bases in loan programs, business plans, and management. the state. NC businesses register on the portal, receive automatic matches to federal prime opportunities and to WEBSITE: WWW.NAL.USDA.GOV/AFSIC/SMALL-FARM- subcontracting opportunities posted by other registered FUNDING-AND-BUSINESS businesses, and post job opportunities for FREE that n NC State University (NCSU) – The Agriculture match job skills posted by registered individuals. Institute and The NC Farm School. These programs WEBSITE: WWW.NCMBC.US operate at NCSU, in partnership with NC A&T University, to encourage and equip the startup and n Small Business Technology Development Center growth of sustainable small farms and ranches. Program (SBTDC) – North Carolina operates 10 regional service includes information on farming as a business, how to centers and 15 total offices across the state. The SBTDC start a farm, grants and loan programs, business plans, focus is on businesses that have been established and management. for a few years and who need strategic assistance to continue growing. The North Carolina Procurement WEBSITE: HARVEST.CALS.NCSU.EDU/AGRICULTURAL-INSTITUTE Technical Assistance Center (PTAC) is a service provided by the SBTDC. The PTAC provides specialized and REGISTERING YOUR BUSINESS professional technical assistance to businesses seeking Business Structures to pursue and successfully perform under contracting In North Carolina, there is one of two ways to register and subcontracting opportunities with the DoD, other a business: federal agencies, and/or state and local governments. The SBTDC also provides assistance in: International Business n NC Secretary of State – Visit this website for the forms Development/Exporting (IBD); Market Research; Access to start a LLC, Corporation or a Nonprofit. to Private Equity: Private Equity Initiatives; Strategy & PHONE: 919-807-2225 / WEBSITE: WWW.SOSNC.GOV Growth Services for Mid-Sized Businesses; Technology Development & Commercialization. n County Register of Deeds – If you are interested in owning a business name in only your county, then visit WEBSITE: WWW.SBTDC.ORG the NC Registers of Deeds web site. Enter your county n North Carolina Rural Center – The Rural Center name for forms, address and phone number. provides programs for entrepreneurship in rural counties WEBSITE: WWW.NCARD.US/ERECORDING-COUNTIES in North Carolina. They also provide lending options for new or expanding businesses in the state. FOR ESTABLISHED VETERAN WEBSITE: WWW.NCRURALCENTER.ORG/PROGRAMS/ BUSINESS-LENDING OWNED BUSINESSES n NC Veteran Business Association (NC VetBiz) – A In addition to the resources listed above, established state wide nonprofit with the mission to Support, businesses can utilize the following resources to grow and Educate and Connect all veterans in commerce in seek procurement opportunities. North Carolina with resources to become successful in business. NC VetBiz works to develop a strong network GOVERNMENT AND NON-PROFIT RESOURCES of veteran professionals and veteran owned businesses n The North Carolina Military Business Center in order to leverage our collective and achieve mutually (NCMBC) – The NCMBC is a business development beneficial outcomes for the veteran owned business entity of the NC Community College System, community and North Carolina. headquartered at Fayetteville Technical Community WEBSITE: WWW.NCVETBIZ.ORG College (FTCC). The NCMBC connects NC firms to current government contracting opportunities with a team of business development specialists across the state and electronically with www.MatchForce. org. Administered by the NCMBC, MatchForce is the State’s official, free web portal for federal contracting. The portal connects NC businesses with all federal

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Standing for the Success of Those Who Have Served

Our Veteran Entrepreneurship Program helps military service members and their spouses develop winning strategies to start or expand small business ventures, through business coaching and access to the Veterans Direct Loan.

•Loans and lines of credit up to $250,000 •As low as 7% fixed rate for eligible borrowers •Personalized assistance for your success

Contact us to learn more or apply today. 919-803-1437 • carolinasmallbusiness.org/veterans

A CERTIFIED COMMUNITY DEVELOPMENT FUND INSTIUTION

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n North Carolina Defense Business Association n Made in NC – A one stop resource of all local, North (NCDBA) – A nonprofit that provides information, Carolina entities who provide grants, foundations, and connections and networking opportunities to members venture capital funds. to build relationships and promote defense related WEBSITE: WWW.MADEINNORTHCAROLINA.COM/MINNC-BUS_ business within the state of North Carolina. GRANTS-FOUNDATIONS.HTML WEBSITE: WWW.NCDBA.COM n NC Community Resource Information System (CRIS) – A state-administered grant programs site that FUNDING SOURCES lists funds available and disbursed to non-state entities. Funding to start or grow a small business is very challenging. WEBSITE: WWW.DATA.OSBM.STATE.NC.US/CRIS/CRIS_NEW.HTML In the current economy, traditional lending institutions can be considered, however they are usually not a viable option to fund a business start-up. The following resources ALTERNATIVE LENDING INSTITUTIONS identify several methods to research – both traditional and n Carolina Small Business Development Fund (CSBDF) nontraditional (grants, foundations etc.). – A statewide nonprofit and Community Development Financial Institution. They provide small-business FEDERAL/STATE & LOCAL GOVERNMENT loans and financial training to new and existing small businesses. They have 3 office locations in NC. n US SBA Loan Programs - There are a variety of government-backed loan programs for Small Businesses. PHONE: MAIN-RALEIGH, 919-803-1437 WEBSITE: HTTPS://WWW.SBA.GOV/LOANS-GRANTS/SEE-WHAT-SBA- WEBSITE: WWW. CAROLINASMALLBUSINESS.ORG OFFERS/SBA-LOAN-PROGRAMS n Business Expansion Funding Corp (BEFCOR) – A Charlotte-based 504 lender that helps businesses n Small Business Innovation Startups – The US throughout the area to secure and manage their 504 government sets aside a portion of its annual budget to loans. BEFCOR also has staff located in the triangle fund innovative research conducted by small businesses. region of the state. BEFCOR has well-established These research grants and contracts are awarded through relationships with area lenders and continually works a proposal process conducted by various branches of the to improve existing and build new ties to reputable government. WEBSITE: WWW.SBIR.GOV financial sources. PHONE: 919-803-1437 / WEBSITE: WWW.BEFCOR.COM n Self-Help Credit Union – The Self-Help Credit Union is a financial institution focused more about the character of a person than status. Offices all over the state. PHONE: (800) 476-7428 WEBSITE: WWW.SELF-HELP.ORG

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Are you Ready for An U.P.G.R.A.D.E? Are You Eligible? We welcome small-to-medium size companies in the aerospace supply chain to apply to for the Universal Production Growth Resiliency and Diversification Extension (U.P.G.R.A.D.E) to receive Companies with 20 to 300 employees services customized to suit your business! The customized consulting services available under this who are part of the DoD supply chain Program include but are not limited to: and have been or will be affected by • Cybersecurity Compliance • Total Cost of Ownership the recent reduction in DoD spending • Core strengthening • Project Management are eligible to participate. • Market diversification and growth • Efficiency Improvement • New technology • Web Design How Much Will This Cost? commercialization • Search Engine Optimization • ISO Management System • Supplier Scouting Services • Accepted companies will receive a Implementation • Risk Management Analysis CoreValue® Assessment to identify • ISO System Certification • OSHA Training • Risk Management Analysis current and potential value at no charge. You will benefit from U.P.G.R.A.D.E if your company interested in receiving support to: •Customized services provided • develop a strategy to effectively and efficiently diversify your business to meet future challenges and opportunities; through NC State Industry Expansion • discover additional opportunities through new business models, processes, partnerships, Solutions (IES) will assist each brands, channels, and customer experiences; company with meeting its growth • identify opportunities to develop or commercialize new or existing technologies; objectives on a cost share basis. Upon • develop a supply chain strategy and approach to optimize competitiveness and minimize risks acceptance into the program, the to supply chain operations; company will pay $1000* of the • identify external solutions to unmet technology needs; or services. NC DIDI will bear the • develop or certify a value-added ISO quality system. remainder of the costs.

Applying to the U.P.G.R.A.D.E is easy and there is no cost to find out if you qualify! To help you determine your eligibility, our staff has developed a list of criteria for self-evaluation. What Is the Time Your company qualifies if: • Your company is an independent company or wholly owned subsidiary with headquarters in Commitment? North Carolina. • You are prime or sub-prime company in the Department of Defense (DoD) supply chain Accepted companies will receive the affected by defense budget reductions or impending budget reductions. CoreValue® Assessment along with • At least 10% of your business revenue is derived from DoD contracts or subcontracts. customized services to aid in business • Your business has seen at least a 5% decrease in sales, production, or employment due to expansion and diversification over the reduction in defense contracts in the past 24 months OR has reason to believe that it will see course of the pilot. Time tables vary a 5% decrease in the next 36 months. from company to company depending • You are current on all state tax obligations. on needs. The NC DIDI Team will analyze the CoreValue® output and Applications are available online at www.ncdidi.com so apply TODAY! prepare proposals for services designed to close gaps and address business growth. High priority will be given to diversification activities outside the company’s current market.

* NCDIDI does not provide a reimbursement or payment to the participants, but rather pays for the cost of the services of the commercialization projects.

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n INVESTInNC - This is a program dedicated to n NC Dept. of Transportation (NCDOT) – Businesses educating North Carolina small business owners can apply to obtain certification as a 1) Small and investors about investment crowdfunding Business Enterprise (SBE) or Disadvantaged Business Enterprise (DBE) which enables access to procurement opportunities. NC small business can raise up to $2M opportunities with the NCDOT. WEBSITE: WWW.CONNECT. under the new (2016) NC PACES Act. Veterans are NCDOT.GOV/BUSINESS/PAGES/DEFAULT.ASPX encouraged to participate in INVESTInNC's "Veterans Six-Pack" campaign. WEBSITE: WWW.INVESTINNC.COM CORPORATE The following certifications are recognized and accepted by CERTIFICATIONS most corporations. Certifications are a tool for business owners to basically n National Veteran Business Development Council demonstrate that they own, operate and control their own (NVBDC) – A national nonprofit providing third-party business. There are several types of certifications available certification and access to corporate procurement (federal/state & local/corporate) and business owners opportunities for veterans-owned and service-disabled should purse the type of certification that will support their owned businesses (small and large businesses). Fee based business goals. services. WEBSITE: WWW.NVBDC.ORG n National Minority Supplier Development Council GOVERNMENT (FEDERAL/STATE & LOCAL) (NMSDC) – A national nonprofit providing third- n US Government Contracting for Small Businesses party certification and access to corporate procurement (SBA) Small businesses may qualify to be certified under opportunities for minority business enterprises (MBEs). various categories and gain a competitive advantage The regional council is the Carolinas Virginia Minority in being considered for government contracting Supplier Development Council (CVMSDC). Fee based opportunities. These “set aside” programs include several services. WEBSITE: WWW.CVMSDC.ORG categories including woman-owned, veteran-owned, n Women’s Business Enterprise National Council service-disabled-veteran-owned, minority-owned, (WBENC) – A national nonprofit providing third- economically disadvantaged 8(a), and historically party certification and access to corporate procurement underutilized business zones (HUB zones). opportunities for women business enterprises (WBEs). WEBSITE: WWW.SBA.GOV/CONTRACTING/GOVERNMENT- The regional partner organization in North Carolina is CONTRACTING-PROGRAMS the Greater Women’s Business Council (GWBC). Fee based services. WEBSITE: WWW.GWBC.BIZ n Department of Veterans Affairs – Center for NOTE: North Carolina has four centers focused on assisting women Verification and Evaluation (CVE) – Veterans can owned businesses. They can assist with paperwork, process, and filing for apply to get their businesses verified through the Vets certification as a woman-owned business, as well as other business services. First Verification Program. Verification is required to participate in the Veterans First Contracting Program ASHEVILLE – Western Women Business Center (WWBC) for VA set-asides and sole-source contracts for SDVOSBs CHARLOTTE – Women’s Business Center (WBC) and VOSBs. RALEIGH/DURHAM – Women’s Business Center of NC (WBCNC) FAYETTEVILLE – Center for Economic Empowerment & Development (CEED) WEBSITE: WWW.VA.GOV/OSDBU/VERIFICATION/INDEX.ASP n NC Dept. of Administration – Office for Historically ADDITIONAL RESOURCE FOR BUSINESS OWNERS Underutilized Businesses (HUB Office) – A SEEKING TO HIRE VETERANS. statewide certification program -where if the business qualifies - one can be listed in a database of vendors n Apprenticeship Programs – Businesses can develop an for procurement opportunities with the State of apprenticeship program where veterans and civilians North Carolina. can earn money while learning a new skill. Participants must be employed by the company that establishes an WEBSITE: WWW.DOA.NC.GOV/HUB/DEFAULT.ASPX apprenticeship program. WEBSITE: WWW.NCCOMMERCE.COM/WORKFORCE/ JOB-SEEKERS/APPRENTICESHIPS

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N.C. Department of Military and Veterans Affairs www.milvets.nc.gov www.NC4VETS.com 844.NC4.VETS (844.624.8387) „ENTREPRENEURSHIP

Building the Defense and Homeland Security industry clusters at military installations in North Carolina

ADVOCACY Industry, valuable feedback and new techniques can be shared. Members can be involved with advocacy for the growth of the TOGETHER WE STRIVE defense industry in North Carolina with the association and its The North Carolina Defense Business Association (NCDBA) provides members by joining committees. connections and networking opportunities to members to build relationships and promote defense related business within the State of North Carolina. NCDBA is OPPORTUNITIES comprised of members interested in TOGETHER WE GROW military contracting, government Through committees, forums, outreaches and roundtables, affairs and supporting the military members can take part in small groups to learn from guest speakers installations in the state. We care who discuss topics pertinent to defense contractors and encourage about existing industries in North continued growth in North Carolina. NCDBA also provides Carolina and work to advocate for workshops for members to participate in, business-to-business expansion within the state. Our goal breakfast meetings and other networking opportunities throughout at NCDBA is to bring businesses the year. Meetings held provide together and help them grow valuable opportunities for economically by promoting their education, sharing trade tips and company’s capabilities and providing connecting with city and council opportunities to meet potential leaders across the state. We future teammates. By joining NCDBA, you can find advocates to help provide information about our you grow contacts and build relationships with members across the growing military installations and state to gain marketing exposure. their at-home needs and mission requirements across the world. CONNECTIONS North Carolina has a viable economic opportunity to bring TOGETHER WE DEFEND more governmental contracts to NCDBA is the only trade association in the state dedicated to North Carolina. The focus of preserving the defense trade. Members engage with lawmakers in NCDBA is to provide the North Carolina as well as Washington D.C. to keep current contracts information and networking and bring future contracts opportunities to enhance the to the state. Members contracting capabilities needed to benefit from this economic also have the opportunity opportunity. NCDBA gives members the opportunity to grow to build a cluster with a contacts and build relationships across the state. We have members prime to work together on throughout the state, including Greensboro, Wilmington, Cary, acquiring and fulfilling Raleigh, Sanford, Fayetteville, Southern Pines, Pinehurst, Durham, government contracts. Charlotte, Jacksonville and more. Committees, forums, outreaches NCDBA is a private trade and roundtables allow opportunities for NCDBA members to group with no state or become engaged in the community and provide information, federal funding. This feedback and input. We also allow non-members to participate in means that there are no two meetings per year. government mandates on what we do, meaning we can empower members in ways government-funded groups cannot. With multiple forums where members can come together and collaborate on current issues within the defense

NCDBA at a Glance NCDBA ! 215 active member companies Executive Director, Tammy Everett ! Over 80,000 employees, families impacted ! Over 350 member representatives [email protected] ! 15 congressional representatives with strong ties Operations Manager, Chip Lilley to NCDBA and the defense industry in NC [email protected] ! Over 100 events throughout each year www.ncdba.com

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Recognizing Veteran Service. Empowering Business Success.

OUR MISSION

To support, educate, and connect all veterans in commerce

SUPPORT EDUCATE CONNECT

We support our membership We provide educational We connect veteran-owned through the recognition of opportunities focused on businesses and professionals veteran service, and we work to relevant information for with each other—inspiring empower business success by business owners: marketing, mentoring and collaboration. advocating on key issues that finance, business growth We also connect our members and development, to key contacts in corporate affect veteran-owned certification, methods America, as well as state and businesses in North Carolina. for accessing capital, etc. local government.

NC VetBiz is a 501c3 that works throughout our state to empower veteran business owners to be successful. Pictured left to right: Proud NC VetBiz members; Corporate Sponsors-Procurement Summit; SBA-NC VetBiz Veterans Small Business Summit.

To learn more, visit www.NCVETBIZ.org

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Veterans Business Outreach Center ACTIVE DUTY/ At Fayetteville State University TRANSITION Your Entrepreneur Resource Center

The Veterans Business Outreach Center (VBOC) Program is design to provide entrepreneurial development services such as business training, counseling, and resource partner referrals for transitioning service members, veterans, active duty and their spouses interested in starting or growing a small business.

A service for transitioning What can the VBOC do for you? service members, Active Duty, Veterans and Spouses. Tailored business counseling in-person and online Networking opportunities and meet-up events Business Development Assistance : Business Plan resources & development Access to Capital Access to capital through Boots to Business/Reboot training lender referrals Resource Partner Referrals Seminars, Webinars, and Workshops Small Business Counseling One-on-One Client Consultation Sign-up for counseling, events, Identify mentoring services Financial resources or for more information Monthly Networking Events www.fsuvboc.com Other Small Business Assistance Follow Us on Facebook! FSUVBOC

Funded in part by a cooperative agreement with the U.S. Small Business Administration. All opinions, conclusions, or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

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163 Camp Legeune Marine Corps Base 164 Cherry Point Marine Corps Air Station 165 Elizabeth City Coast Guard Air Station 166 Fort Bragg Army Base 167 Seymour Johnson Air Force Base

FORT BRAGG

CAMP LEJEUNE

CHERRY POINT

SEYMOUR JOHNSON

ELIZABETH CITY

SUNNY POINT „ACTIVE DUTY/TRANSITION NORTH CAROLINA ACTIVE MILITARY

NORTH CAROLINA IS HOME TO THE 4TH LARGEST MILITARY POPULATION IN THE UNITED STATES. Six major installations and several critical defense support activities are located within the state. Our installations, missions, assets, and personnel are some of the finest in the Department of Defense. Its superb ranges, amphibious landing sites, and dedicated airspace provide unique training opportunities for all services. Nothing Compares with North Carolina’s air, land, and sea resources. North Carolina values the more than 600,000 defense and military related jobs that provide economic sustainability and development to our state. Our DoD and Homeland Security sectors represent an outsized portion of our economy and represent approximately 15% of NC’s gross state product. Each of our major military installations and their surrounding communities plays an integral role in our nations’ broader security mission, and represent North Carolina’s continued commitment to making this the most military friendly state in the nation.

162 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) CAMP LEJEUNE Camp Lejeune is home to the largest concentration of Marines Camp Lejeune includes a 156,000-acre training base, with 11 in the Marine Corps and also the largest amphibious base on miles of beach capable for supporting amphibious operations, and the East Coast. II Marine Expeditionary Force, Marine Special 50 tactical landing zones. The Base community is home to over Operations Command, and Marine Corps Installations East provide 45,000 Servicemembers and civilian employees. the Nation’s Rapid Response Team.

Military Child Education Coalition NC Crime Control and Public Safety RELOCATION: www.militarychild.org www.nccrimecontrol.org Distribution Management Office (TMO) Home School Legal Defense Association Travel Warnings Bldg 1011, Camp Lejeune (910) 451-2377 www.hslda.org www.travel.state.gov Inns of the Corps Lejeune www.mccslejeune-newriver.com/inns/ EMPLOYMENT: FAMILY RESOURCES: 910-451-3041 Army Marine Corps Community Services Atlantic Marine Corps Communities cpol.army.mil www.mccslejeune-newriver.com www.atlanticmcc.com 866-509-2424 USAJOBS Department of Social Services Military Installations www.usajobs.gov www.cravencountync.gov/275/Social-Services Food Stamps, etc., installations.militaryonesource.mil/ MCCS (910) 455-4145 Per Diem, Travel & Transportation www.mccslejeune-newriver.com/jobs ACTIVE DUTY/TRANSITION Women, Infants, and Children Program Allowance Committee Navy www.fns.usda.gov/wic www.defensetravel.dod.mil www.navy.mil (910) 353-0022 Navy Housing NCWorks Online Military Youth on the Move www.housing.navy.mil www.ncworks.gov public.militaryonesource.mil/family-and- (910) 347-2121 Home Rentals/Sales relationships/military-youth-on-the-move Jacksonville Board of Realtors North Carolina for Military Employment DStress Line: www.jbornc.com www.nc4me.org www.dstressline.com/ Carteret County Assoc. of Realtors (910) 347-2121 Child and Youth Program www.ccrealtors.org Family Member Employment Assistance mccscherrypoint.com/children-youth/ Duplin-Sampson Assoc. of REALTORS Program (FMEAP) www.duplinsampsonrealtors.com www.mccslejeune-newriver.com/fmeap Onslow County Partnership for Children www.onslowkids.org Neuse River Region Assoc. of REALTORS (910) 938-0336 www.nrrar.com EMERGENCY: Red Cross Office Tragedy Assistance Program EDUCATION: www.redcross.org (910) 451-2182/5159 www.taps.org (after hours 877-272-7337) National Military Family Association Military Counselor www.militaryfamily.org (910) 455-2211 ext. 20274 Navy Marine Corps Relief Society www.nmcrs.org New Parent Support Program Military Liaison Counselor (910) 451-5346/5584 www.mccslejeune-newriver.com/npsp (252) 444-7209 Military One Source Exceptional Family Member Program Onslow County Public Schools www.militaryonesource.mil www.mccslejeune-newriver.com/efmp www.onslow.k12.nc.us (910) 455-2211 Family Preparedness Counseling Services www.ready.gov www.mccslejeune-newriver.com/counseling Camp Lejeune DoDea Schools www.dodea.edu/americas/ The National Weather Service Military & Family Life Counselors midatlantic/camplejeune/ www.weather.gov www.mccslejeune-newriver.com/mflc (910) 451-2461 North Carolina Road Conditions Marine Corps Family Team Building About.com: Private Schools www.ncdot.gov/travel-maps/ www.mccslejeune-newriver.com/mcftb traffic-travel/Pages/ www.privateschool.about.com Behavioral Health Info Network (BHIN) GreatSchools NC Dept of Insurance www.bhin.usmc-mccs.org www.greatschools.net www.ncdoi.com

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 163 „ACTIVE DUTY/TRANSITION CHERRY POINT Cherry Point is the largest Marine Corps Air Station in the world. It Cherry Point has 4 runways over 8,000 feet and over 29,000 acres is the headquarters of the 2nd Marine Aircraft Wing, the aviation of land! Bombing ranges and outlying fields are used by Marine component of II Marine Expeditionary Force. Cherry Point is home Corps, Navy, and Air Force aviators for training. Nearly 14,000 to the AV-8B Harrier, and will eventually be the largest F-35B Joint Servicemembers and civilians work at Cherry Point. Strike Fighter base in the Nation. Travel Warnings RELOCATION: EMPLOYMENT: www.travel.state.gov Relocation Services: 252-466-4201 Army Traffic Management Office (TMO) cpol.army.mil FAMILY RESOURCES: Bldg 298 E St USAJOBS MCAS Cherry Point NC 28533 Marine Corps Community Services https://www.usajobs.gov (252) 466-2345 mccscherrypoint.com 252-466-4455/3883 (Inbound Shipments) MCCS Dept. of Social Services – Craven County mccscherrypoint.com/employment Transient Officer Quarters (TOQ) www.cravencountync.gov/275/Social-Services (252) 466-5169 / 3359 Navy Food Stamps, etc www.navy.mil 252-636-4900 Transient Enlisted Quarters (TEQ) (252) 466-3060 Employment Security Commission Social Services – Carteret County www.ncesc.com www.carteretcountync.gov/144/ Atlantic Marine Corps Communities (910) 347-2121 Social-Services cp.atlanticmcc.com 252-728-3181 888-883-0980 NCWorks Online www.ncworks.gov Women, Infants, and Children Program Military Installations www.military.com/base-guide/marine-corps- www.militaryinstallations.dod.mil North Carolina for Military Employment air-station-cherry-point/contact/womens- www.nc4me.org Per Diem, Travel & Transportation Allowance infants-and-childrens-program-wic/1751 Committee Family Member Employment Assistance 252-447-0123 www.defensetravel.dod.mil Program (FMEAP) Military Youth on the Move usmc-mccs.org/employ/benefits/employee/ Navy Housing www.defenselink.mil/mtom eap.html www.housing.navy.mil DStress Line Home Rentals/Sales: EMERGENCY: www.dstressline.com Neuse River Region Association of REALTORS Child and Youth Program Red Cross Office www.nrrar.com https://mccscherrypoint.com/children-youth/ www.redcross.org Carteret County Association of Realtors (910) 451-2182/5159 Craven Smart Start, Inc www.ccrealtors.org (after hours 877-272-7337) www.cravensmartstart.org (252) 636-3198 Navy Marine Corps Relief Society EDUCATION: www.nmcrs.org ( Carteret County Partnership for Children Military Liaison Counselor (910) 451-5346/5584 www.carteretkids.org (252) 444-7209 252-727-0440 Military One Source Craven County Schools www.militaryonesource.mil Tragedy Assistance Program www.craven.k12.nc.us www.taps.org Family Preparedness 252-514-6300 www.ready.gov National Military Family Association Carteret County Schools www.militaryfamily.org The National Weather Service www.carteretcountyschools.org www.weather.gov New Parent Support Program: (252) 728-4583 252-466-3651 North Carolina Road Conditions About.com: Private Schools www.ncdot.gov/travel-maps/ Exceptional Family Member Program www.privateschool.about.com traffic-travel/Pages/ mccscherrypoint.com/programs/family-care/ GreatSchools exceptional-family-member NC Dept of Insurance www.greatschools.net 252-466-7533 www.ncdoi.com Military Child Education Coalition Marine & Family Programs NC Crime Control and Public Safety www.militarychild.org mccscherrypoint.com/programs www.nccrimecontrol.org Home School Legal Defense Association www.hslda.org 164 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) ELIZABETH CITY Located in the heart of Northeastern North Carolina, the U.S. Comprised of more than 880 acres and nearly 2,000 Coast Guard Base at Elizabeth City is a regional command center Servicemembers and civilian employees, the base is the Coast that provides logistics, engineering, administrative, financial, Guard’s largest aviation facility, and the largest employer in purchasing, and health care services to Coast Guard units Northeastern North Carolina. Elizabeth City is the hub for Coast throughout North Carolina. Guard aviation support.

USAJOBS: www.usajobs.gov Women, Infants, and Children Program RELOCATION: Employment Readiness Program www.fns.usda.gov/wic USCG Elizabeth City Welcome Aboard 3rd Fl., Bldg. 4-2843 800-367-2229 910-396-2390 www.uscg.mil/baseElizabethCity/ Military Youth on the Move welcomeaboard.asp Spouse Employment Assistance public.militaryonesource.mil/family-and- Area Housing Office at Base Portsmouth www.ncdot.gov/travel-maps/ relationships/military-youth-on-the-move traffic-travel/Pages/ (757) 686-4044 DStress Line Rental Partnership Program, Leased Housing, NCWorks Online www.dstressline.com www.ncworks.gov Housing Releases and Community Housing Youth Program Center Referrals/Listings North Carolina for Military Employment 919-722-0502 (757) 686-4047 www.nc4me.org Albemarle Smart Start Partnership Housing Referral Network, Leased Housing, www.albemarlessp.org ACTIVE DUTY/TRANSITION Housing Releases and Community Housing EMERGENCY: (252) 333-1233 Referrals/Listings (757) 686-4081 Red Cross Office Tragedy Assistance Program www.redcross.org www.taps.org Military Installations (910) 451-2182/5159 installations.militaryonesource.mil (after hours 877-272-7337) National Military Family Association www.militaryfamily.org Per Diem, Travel & Transportation Welcome to Coast Guard Mutual Assistance Allowance Committee www.cgmahq.org USCG Special Needs Program www.uscg.mil/worklife/special_needs.asp www.defensetravel.dod.mil 800-881-2462 757-686-4023 Home Rentals/Sales: Military One Source Albemarle Area Association of REALTORS www.militaryonesource.mil www.ar-nc.com FACEBOOK: Family Preparedness U. S. Coast Guard Base, Elizabeth City, N.C. www.ready.gov EDUCATION: www.dcms.uscg.mil/Our-Organization/ The National Weather Service Director-of-Operational-Logistics-DOL/Bases/ Elizabeth City-Pasquotank County Schools www.weather.gov Base-Elizabeth-City/Welcome-Aboard/ www.ecpps.k12.nc.us/pages/ECPPS 252.335.2981 North Carolina Road Conditions U.S. Coast Guard Air Station Elizabeth City www.drivenc.gov/ facebook.com/uscoastguardairstationecity/ GreatSchools www.greatschools.net NC Crime Control and Public Safety U.S. Coast Guard Mid-Atlantic www.nccrimecontrol.org facebook.com/USCGMidAtlantic Military Child Education Coalition www.militarychild.org FAMILY RESOURCES: GOVERNMENT: Home School Legal Defense Association www.hslda.org USCG Elizabeth City MWR City and County Tax Information www.uscg.mil/baseElizabethCity/mwr www.co.pasquotank.nc.us/Tax.htm North Carolina Division of [email protected] 252-338-5169 Non-Public Education www.ncdnpe.org Department of Social Services Department of Motor Vehicles www.co.pasquotank.nc.us/DSS 1164 US 17 South Food Stamps, etc. Elizabeth City, 27909 EMPLOYMENT: 252-338-2126 252-331-4776 Coast Guard: www.uscg.mil/civilian/careeropps.asp www.uscg.mil/alc/jobs.asp

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 165 „ACTIVE DUTY/TRANSITION FORT BRAGG With over 65,000 Servicemembers and civilian employees, Fort On its 161,000 acres, Fort Bragg also houses the U.S. Army Bragg has the highest population of any U.S. Army installation. Airborne Forces, Joint Special Operations Command, Special The base is home to the Army’s Rapid Response Force, consisting Operations Command, Army Forces Command, and the Army of Special Operations and Airborne Soldiers. Reserve Command.

Home School Legal Defense RELOCATION: Association FAMILY RESOURCES: FACEBOOK PAGES: Installation Transportation www.hslda.org Army Community Service (ACS) Fort Bragg Office (ITO) www.fortbraggmwr.com/acs facebook.com/fortbraggnc 1st Floor, Bldg. 4-2843 EMPLOYMENT: Department of Social Services Bragg Training and Inbound 910-396-2903/6790 Army www.dss.co.cumberland.nc.us Education Center IHG Army Hotels on Fort Bragg cpol.army.mil Food Stamps, etc. facebook.com/Bragg Training And www.ihg.com/armyhotels/hotels/ USAJOBS (910) 323-1540 Education Center us/en/reservation www.usajobs.gov Women, Infants, and Fort Bragg Family and MWR (910) 396-7700 Employment Readiness Program Children Program facebook.com/fortbraggmwr/ Housing Referral Service Office www.fns.usda.gov/wic 3rd Fl., Bldg. 4-2843 Ft. Bragg Housing 6th Floor, Bldg. 4-2843 800-367-2229 (910) 396-2390 Services Office (910) 396-1022 NCWorks Online Military Youth on the Move facebook.com/pages/Ft- Military Installations www.ncworks.gov https://youth.gov/federal-links/ Bragg-Housing-Services- www.militaryinstallations.dod.mil military-youth-move Office/217629734944267 North Carolina for Military Per Diem, Travel & Transportation Employment DStress Line Fort Bragg Army Allowance Committee www.nc4me.org www.dstressline.com Wellness Center www.defensetravel.dod.mil facebook.com/pages/ Child and Youth Program Fort-Bragg-Army-Wellness- Home Rentals/Sales: mccscherrypoint.com/ EMERGENCY: Center/212313675513024 Fayetteville Regional Association children-youth/ Red Cross Office of REALTORS Fort Bragg Community www.redcross.org Partnership for Children of www.fayettevillencrealtors.com Health Promotion (910) 396-1231 Cumberland County facebook.com/BraggCHP Cumberland County Board of (after hours 877-272-7337) ccpfc.org REALTORS (910) 867-9700 Fort Bragg VETCEN: Army Emergency Relief www.ccbor.com/ facebook.com/ft.bragg.vetcen www.aerhq.org/dnn563 Tragedy Assistance Program 866-878-6378 www.taps.org Fort Bragg Wildlife Branch EDUCATION: facebook.com/fortbraggwildlife Military One Source National Military Military Family & Youth Liaison www.militaryonesource.mil Family Association (910) 678-7008 www.militaryfamily.org GOVERNMENT: Family Preparedness Cumberland County www.ready.gov New Parent Support Program City and County Tax Information Public Schools bragg.armymwr.com/programs/ www.co.cumberland.nc.us/tax. The National Weather Service ccs.k12.nc.us npsp aspx (910) 678-2300 www.weather.gov (910) 678-7507 Exceptional Family North Carolina Road Conditions Fort Bragg DoDea Schools Member Program Department of Motor Vehicles www.drivenc.gov/ www.dodea.edu/Americas/NC- bragg.armymwr.com/ www.ncdot.org/DMV FortBragg NC Dept of Insurance programs/efmp (910) 436-5216 (910) 907-0200 www.ncdoi.com Counseling Options About.com: Private Schools NC Crime Control and bragg.armymwr.com/us/bragg/ www.privateschool.about.com Public Safety programs/counseling-options GreatSchools www.nccrimecontrol.org www.greatschools.net Travel Warnings Military Child Education Coalition www.travel.state.gov www.militarychild.org

166 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) SEYMOUR JOHNSON Seymour Johnson Air Force Base, with a population of approximately Seymour Johnson represents the entire U.S. Air Force training 6,000 Servicemembers and civilian employees, is home to the capability for the F-15E Strike Eagle. The 916th Air Refueling Wing Air Combat Command’s 4th Fighter Wing. With 2 training and 2 is the preferred alternative for the first Reserve-led KC-46A Pegasus operational squadrons. main operating base.Guard aviation support.

GreatSchools The National Weather Service RELOCATION: www.greatschools.net www.weather.gov FACEBOOK PAGES: Travel Management Office Military Child Education Coalition North Carolina Road Conditions Seymour Johnson AFB 1280 Humphrey St www.militarychild.org www.drivenc.gov/ facebook.com/ 919-722-5458 SeymourJohnsonAirForceBase Home School Legal Defense NC Crime Control and Public Temporary Lodging – Southern Association Safety Seymour Johnson AFB Airman & Pines Inn www.hslda.org www.nccrimecontrol.org Family Readiness Center www.sjfss.com/lodging/lodging. facebook.com/sjafrc html North Carolina Division of Seymour Johnson AFB Passenger 919-722-0385 Non-Public Education FAMILY RESOURCES: www.ncdnpe.org Terminal Housing Management Office Airman & Family Readiness facebook.com/seymourjohnsonpax Center 1500 Vermont Garrison St, ACTIVE DUTY/TRANSITION Exceptional Family Members Bldg 3801 EMPLOYMENT: 919-722-1123 Program – Seymour Johnson AFB 919-722-0363 Air Force Department of Social Services facebook.com/sjefmp Military Installations afciviliancareers.com www.waynegov.com/domain/44 Food Stamps, etc. Seymour Johnson AFB www.militaryinstallations.dod.mil USAJOBS 919-580-4034 Military Family Housing Per Diem, Travel & Transportation www.usajobs.gov facebook.com/ Women, Infants, and Children Allowance Committee Employment Readiness Program seymourjohnsonhousing Program www.defensetravel.dod.mil 3rd Fl., Bldg. 4-2843 www.fns.usda.gov/wic Health Promotions Program- 910-396-2390 Home Rentals/Sales: 800-367-2229 Seymour Johnson AFB Goldsboro Wayne County NCWorks Online facebook.com/Health-Promotions- Military Youth on the Move Association www.ncworks.gov Program-Seymour-Johnson- www.defenselink.mil/mtom of REALTORS (910) 347-2121 AFB-107513789304823 www.usamls.net/goldsboro DStress Line North Carolina for Military www.dstressline.com EDUCATION: Employment GOVERNMENT www.nc4me.org Youth Program Center City and County Tax Information Military Liaison Counselor 919-722-0502 www.waynegov.com/463/Tax (919) 738.0070 EMERGENCY: Partnership for Children of 919-731-1461 Wayne County Public Schools Wayne County Department of Motor Vehicles www.waynecountyschools.org Red Cross Office pfcw.org 701 West Grantham Street 919-731-5900 www.redcross.org 910-396-1231 919-735-3371 Goldsboro, 27530 Private Schools: (after hours 877-272-7337) Tragedy Assistance Program 919-731-7963 Arendell Parrott Academy, TK-12: Air Force Aid Society www.taps.org www.parrottacademy.org. www.afas.org/703-972-2650 National Military Family Faith Christian Academy, PK-12: Military One Source Association www.fcagoldsboro.com. www.militaryonesource.mil www.militaryfamily.org Saint Mary School, PK- 8: Family Preparedness Exceptional Family Member www.smsgoldsboro.org. www.ready.gov Program 919 -722-1123 Wayne Christian School, Daycare-12 www.waynechristian.org. Wayne Country Day School, K-12 www.waynecountryday.com

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 167 „ACTIVE DUTY/TRANSITION HELP STARTS HERE Dial 2-1-1 or visit NC211.org We can help you find... ♦ Food, housing, and utility assistance ♦ Health care services ♦ Counseling, mental health, and substance abuse services ♦ Senior services ♦ Education and employment assistance ♦ Financial education and credit counseling ♦ Disaster services ♦ And more... Free • Confidential • Multilingual • 24/7/365

Simply dial 2-1-1 or 888-892-1162 to reach a caring professional who can access a network of resources in all 100 NC counties or visit NC211.org.

110168VISIT VISIT US @ NC4VETS.COM US @ MILVETS.NC.GOV 844 NC4 VETS AND NC4VETS.COM / 844-NC4-VETS (844-624-8387)

4.16.15 NC4V-2015-working.indd 110 5/12/15 7:06 AM NORTH CAROLINA MILITARY TRANSITION RESOURCES

National Guard Transition USO Pathfinder Program: Seymour Johnson AFB Transition United States Coast Guard Assistance Program: Kelli Willoughby Assistance Program: Transition/Relocation Program: Andrew L. Jackson Warrior and Family Donald Houston Jeanett Torrens NC Transition Assistance Programs Director and Elizabeth Smoothers Transition/Relocation Specialist Advisor (TAA) USO of North Carolina Employment program coordinator 757-686-4030 Skyline Ultd Inc. Contractor O 919-840-3000 Seymour Johnson AFB [email protected] W: 984-664-6573 M 407-430-8869 919 722-1123 W: 800-621-4136 ex 46573 F 919-840-3003 [email protected] F: 984-664-6358 [email protected] [email protected] [email protected] www.uso-nc.org/programs.uso- pathfinder Marines Transition Fort Bragg Transition Assistance Program: www.uso-nc.org Assistance Program: Bill Oldenburg HYPERLINK Personal & Professional Development William B. McMillian Transition Readiness Transition Services Manager at Branch Manager Fort Bragg MCCS Lejeune - New River 910 643-6302 or 910-396-2248 824 Stone Street, [email protected] Camp Lejeune NC 28547 Tel 910-451-4260 Cell 910-376-4688 ACTIVE DUTY/TRANSITION [email protected]

VA Secretary Robert Wilkie at Wilmington, VA Clinic

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 169 „ACTIVE DUTY/TRANSITION

170 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) ACTIVE DUTY/TRANSITION

Active Duty Service Members (to include active guard and reserve) within 6 months of separation or retirement National Guard and Reserve currently serving in a non-active status Post 9/11 veteran (retired or separated) with an honorable discharge Spouses of any active duty service member, post 9/11 veteran and active duty National Guard or Reserve.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 171 „ACTIVE DUTY/TRANSITION WOUNDED WARRIOR PROJECT

Wounded Warrior Project® (WWP) is a leading veterans service organization focused on transforming the way the post-9/11 generation and future generations of veterans are empowered, employed, and engaged in our communities. Our direct service programs, advocacy efforts, and collaboration among best-in-practice veteran and military organizations advance WWP’s vision: to foster the most successful, well-adjusted generation of wounded service members in our nation’s history.

HOW WE HELP  Connection Every warrior has a unique journey. That’s why we provide a variety of veterans’ programs and Mental Health & Wellness services to help them take the steps that are right for them. Warriors never pay a penny for Physical Health & Wellness our life-changing programs—because they paid their dues on the battlefield.  Financial Wellness Wounded Warrior Project is committed to helping every warrior achieve their highest  Independence ambition. When they’re ready to start their next mission, we stand ready to serve. Government Relations

Register today at woundedwarriorproject.org Or reach out to the WWP Resource Center 888.WWP.ALUM (997.2586) or 904.405.1213  [email protected] Hours of operation: 9 am - 9 pm EST, Monday - Friday

172 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) ACTIVE DUTY/TRANSITION

SUPPORT µ RESPOND µ PROMOTE MILITARY AND VETERAN FRIENDLY

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 173 PERSONAL SERVICES CONTACT 844.NC4.VETS PERSONAL SERVICES 844.624.8387

176 Military Records and Medals 177 Driver’s License + License Plates 178 Hunting + Fishing 180 Incarcerated Veterans Benefits 182 Veterans Treatment Court 192 DEERS ID Card Services, Discharge Upgrade or Correction

LICENSE PLATES

LEGAL SERVICES

ADAPTIVE EQUIPMENT

HUNTING & FISHING LICENSES

MILITARY RECORDS

NON-PROFITS

ID CARDS „PERSONAL SERVICES GUIDE DOGS AND SERVICE DOGS AUTOMOBILE ASSISTANCE PROGRAM VA may provide guide dogs to blind veterans including the The VA offers qualified veterans and active duty service expense of training the veteran on how to use them, and the members a one-time payment of up to $20,114 to be used cost of the dog’s medical care. toward the purchase of an automobile or other forms of conveyance. To qualify, a veteran or service member must Additionally, VA may also provide service dogs trained for have one of the following disabilities including loss, or the aid of hearing impaired veterans and veterans with spinal permanent loss of use, of one or both feet, loss, or permanent cord injuries, dysfunction and other chronic impairment loss of use, of one or both hands, or permanent impairment that substantially limits mobility. Currently there are pilot of vision in both eyes to a certain degree. programs being conducted by the VA to provide service dogs to veterans who have conditions such as PTSD. There are also many private non-profit organizations that MILITARY RECORDS AND MEDALS provide service dogs to disabled veterans. Veterans or their next of kin who need assistance in obtaining service records, a DD-214, or replacement awards and medals must formally request them through the National Personnel CLOTHING ALLOWANCE Records Center (NPRC). The NPRC is the records custodian The VA pays a clothing allowance to veterans who, because for most discharged and retired members of all branches of of a service-connected disability, wears or uses a prosthetic or service. The fastest way to obtain a copy is through their orthopedic appliance (including a wheelchair) in which the website. VA determined tends to wear out or tear the clothing. The If you do not have access to the internet, you can order VA will also pay an annual clothing allowance to veterans a copy by mailing or faxing a Standard Form 180. The who use medication prescribed by VA physicians for skin forms are available in any CVSO office or online at conditions caused by a service-connected disability which www.archives.gov/veterans. the VA determines causes irreparable damage to the veteran’s outer garment. For more information on guide and service dogs please go to: www.prosthetics.va.gov/psas/Guide_And_Service_Dogs_Frequently_ Asked_Questions_FAQS.asp

charlotte center for legal advocacy

Charlotte Center for Legal Advocacy is a non-profit law firm providing comprehensive civil legal services to low-income individuals and families in the Charlotte region. The Veterans Legal Services Project at Charlotte Center for Legal Advoca- cy serves veterans and families in Mecklenburg, Cabarrus, and Union Counties who are seeking help with VA disabili- ty compensation and pension claims, discharge upgrades, over-payment issues, Social Security disability claims, as well as additional civil legal matters, at little or no cost.

Veterans Hotline: (704) 808-4144

http://www.charlottelegaladvocacy.org/veterans 176 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) VETERANS RECOGNITION LICENSE PLATES The North Carolina DMV offers specialty license plates to veterans and service members who want to display their military service. You can choose from over 20 specialized license plates which include Purple Heart recipient, Bronze and Silver Star, Combat Theaters and POW plates. To obtain a specialty license plate, supporting documentation must be provided with the MVR-33A application. Acceptable documents are either a DD214 with character of discharge, or recent VA Rating Letter/Summary of Benefits. The application can be certified at a County or State Veterans Service Office (see page 7). You may contact those offices with questions, or visit us online for detailed instructions. The application can be found at your local DMV, Veterans Service Office, or online at: www.ncdot.gov/download/dmv/Plates_MVR33A.pdf SPECIALTY LICENSE PLATE TYPES: Afghanistan Veteran Legion of Merit Bronze Star Valor Recipient Legion of Valor Bronze Star Recipient Partially Disabled Veteran Congressional Medal of Honor Pearl Harbor Survivor Desert Storm Veteran Purple Heart Recipient 100% Disabled Veteran Motorcycle Distinguished Flying Cross Purple Heart Recipient Distinguished Service Cross Silver Star Disabled Veteran Ex-Prisoner of War Silver Star Recipient Gold Star Lapel Button Vietnam Era Iraq Veteran War on Terror Korean Conflict WW II Veteran

VETERAN DESIGNATION ON meet all other North Carolina requirements for driving privilege or identification card including payment of the NC DRIVER LICENSE original, renewal or replacement fee, only if new - not The Department of Motor Vehicles (DMV) now offers a on renewal. veteran designation that can be voluntarily placed on a North Carolina Drivers License. In order to receive the designation, veterans must be a United States veteran, ADAPTIVE EQUIPMENT provide proof of veteran status (DD-214, or DD-215), and VA will pay for installation of adaptive equipment for automobiles deemed necessary to ensure that eligible

veterans will be able to safely operate vehicles, and to PERSONAL SERVICES satisfy the applicable state standards of licensure. This equipment includes power steering, power brakes, power windows, lifts, power seats and other special equipment necessary to assist the person into and out of the vehicle or other conveyance. VA will also repair, replace, or reinstall adaptive equipment determined necessary for the operation of a vehicle acquired under this program, or for the operation of a vehicle an eligible veteran may previously or subsequently have acquired.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 177 „PERSONAL SERVICES NC HUNTING AND NORTH CAROLINA AQUARIUMS FISHING LICENSES www.ncaquariums.com All North Carolina veterans who are 50% or more disabled may purchase a lifetime HOURS & FEES hunting-fishing license. Daily 9 a.m. – 5 p.m. year-round Prices of the licenses range from $10 to $110 Closed Thanksgiving Day, Christmas Day depending on the type of license the veteran Adults: Ages 13-61: $10.95 wishes to purchase. To purchase a license, visit your local wild Seniors: Ages 62+: $9.95 life commission or www.ncwildlife.org to download a Military: $9.95 free application. Children: Ages 3-12: $8.95 When returning an application, bring a copy of your VA No charge for children 2 and under, registered NC school decision letter awarding a 50% or greater disability rating and a groups and NC Aquarium Society Members check or money order. The Aquariums are wheelchair-accessible. Other Discounts available: The following attractions provide a discount on admission fees ROANOKE ISLAND for Active Duty Military and Veterans: 374 Airport Road, Manteo, NC, 27954 Toll Free: 800-832-3474 ext. 4 Battleship North Carolina www.battleshipnc.com NC Museum of Art www.ncartmuseum.org PINE KNOLL SHORES NC Museum of History www .ncmuseumofhistory.org 1 Roosevelt Blvd., Pine Knoll Shores, NC 28512 Toll Free: 800-832-3474 ext. 3 NC State Fair www.ncstatefair.org Tryon Palace www .tryonpalace.org FORT FISHER NC Zoological Park www .nczoo.org 900 Loggerhead Road, Kure Beach, NC, 28449 Toll Free: 800-832-3474 ext. 2 NC State Parks www.ncparks.gov JENNETTE’S PIER 7223 South Virginia Dare Trail, Nags Head, NC, 27959 Toll Free: 800-832-3474 ext. 6

178 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) October 17-27 www.ncstatefair.org DAILY DISCOUNT

Active-duty service members, reservists, retirees, IDENTIFICATION ACCEPTED FOR DISCOUNT: National Guardsmen and their dependents Ü Valid Uniformed Services ID (ages 13-64) pay only $8 daily at the gate. That’s Ü Valid North Carolina Driver’s License with a 38% discount! Additionally, veterans are Veteran Designation offered the same discount for themselves, plus Ü Photocopy of valid DD-214 Form one discounted ticket for a guest or dependent, Ü Valid Common Access Card (CAC) for a total of two tickets at the reduced rate. Ü Valid Veteran’s Affairs Health This offer is not valid online or in Identification Card advance. You must present proper Ü Photocopy of valid NGB-22 Form identification at the ticket window to receive this discount.

MILITARY APPRECIATION DAY WEDNESDAY, OCTOBER 23 Featuring a military appreciation parade, special exhibits, programs, music and more!

www.ncagr.gov www.milvets.nc.gov governorsinstitute.org PERSONAL SERVICES

www.samhsa.gov www.ncdhhs.gov www.legion.org

www.va.gov www.ncworks.gov www.nc4me.org

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 179 „PERSONAL SERVICES INCARCERATED VETERANS BENEFITS VETERANS COURTS INCARCERATED There is a growing effort in North Carolina to institute more Veterans Courts or dockets to allow district attorneys to send VETERANS BENEFITS military members and veterans into treatment, rather than VA benefits are affected if a beneficiary is convicted of a jail, when they commit a non-violent offense. felony and imprisoned for more than 60 days. Disability These courts are staffed by people who take into compensation paid to an incarcerated veteran rated 20 consideration charges and challenges facing veterans who percent or more disabled is limited to the 10 percent rate. return home from war. They may allow some military Payments are not reduced for participants in work-release members to enter into mental health diversion programs programs, residing in halfway houses or under community as treatment for non-violent infractions as opposed to control. automatically jailing the offender. Failure to notify VA of a veteran’s incarceration can result in The law relies on the judgment of a prosecutor, who will overpayment of benefits and the subsequent loss of all VA determine, on a case-by-case basis, which defendants may be financial benefits until the overpayment is recovered. VA eligible for diversion. These prosecutors must consider, for benefits will not be provided to any veteran or dependent example, whether a veteran who spent four years at a military wanted for an outstanding felony warrant. base should be offered the same diversion opportunity as one VA may be able to take a portion of the amount that an who deployed twice to combat situations in Afghanistan or Iraq. incarcerated veteran is not receiving and pay it to his or her Prosecutors must decide how serious the crime must be dependents, if they can show need. before diversion is taken off the table and must consider the When a veteran is released from prison, his or her victim of the offense. compensation or pension benefits may be restored. Depending upon the type of disability, the VA may schedule THE VETERANS JUSTICE a medical examination to see if the veteran’s disability has OUTREACH (VJO) PROGRAM improved or worsened. VJO offers outreach and case management to veterans involved in law enforcement encounters, overseen by treatment courts, and incarcerated in local jails. Know a Vet with Involvement with Justice System: VETERAN JUSTICE OUTREACH SPECIALISTS & HEALTH CARE FOR REENTRY VETERANS SPECIALIST Fayetteville VA Medical Center W.G. Bill Hefner VA Medical Center VBA #s 230 Ramsey Street 1601 Brenner Ave WSRO Homeless Hotline: (336) 251-0383 Fayetteville, NC 28301 Salisbury, NC 28144 VJO Curtis Murrow, MSW Carolyn Cardwell, LCSW WSRO Justice Involved/ 800.771.6106 x 7225 800.469.8262 x 4129 Incarcerated Veteran Hotline: VJO Cristen Koslik, LCSW Kate Sullivan, LCSW (336) 251-0555 800.771.6106 x 5742 704.762.5064 Charles George VA Medical Center Durham VA Medical Center 1100 Tunnel Road 508 Fulton St Asheville, NC 28805 Durham, NC 27705 VJO Katie Stewart, MSW, LCSW VJO Jeremy Brogden, LCSW 800.932.6408 x 1195 888.878.6890 x 5186 HCRV, VJO Katherine Houghton, LCSW HCRV Lucas Vrbsky GED, MSW Office: 828-298-7911 x. 3195 704.267.9565 (mobile) Mobile: 828-713-8356

180 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) Legal Aid of North Carolina did you Veterans Law Project know? Free civil legal help for low-income military veterans. NORTH CAROLINA HAS THE 4TH LARGEST Our Services disability compensation  discharge upgrades ACTIVE DUTY MILITARY PRESENCE IN THE VA overpayments  pension benefits Contact Us UNITED STATES 1-866-219-5262 (toll-free) legalaidnc.org/veterans NC STATE REENTRY COLLABORATIVE COUNCIL Veterans and other individuals with criminal records or For more information contact: those leaving prison or jail face serious challenges as North Carolina Department of Public Safety they reintegrate and work to build stable, healthy lives 512 North Salisbury Street and families. Raleigh, NC 27604 The State Reentry Council Collaborative (SRCC) was 919-733-2126 established by the North Carolina General Assembly and Governor Roy Cooper in 2017 and is managed by the North NORTH CAROLINA CENTRAL UNIVERSITY Carolina Department of Public Safety. The SRCC is made up of representatives from across state and local government VETERANS LAW CLINIC whose agency responsibilities intersect with the incarceration The North Carolina Central University School of Law or reentry process for people in North Carolina: operates a Veterans Law Clinic that provides legal advice n NC Department of Justice to veterans in the community and throughout the state. Under extensive supervision, law students assist veterans n NC Department of Military and Veterans Affairs and their families with the complexities and technical n Administrative Office of the Courts aspects of filing their claims with the US Department of Veterans Affairs Regional Offices nationwide, the Board of n NC Department of Health and Human Services Veterans Appeals, and the US Court of Appeals for Veterans n NC Department of Commerce Division of Claims. This service is provided to veterans throughout Workforce Solutions North Carolina through partnerships with UNC Campuses n NC Community College System located in other regions of the State. n NC Department of Transportation Division of The Veterans Law Clinic is handling all types of claims Motor Vehicles at all stages of the Veterans Affair’s claims adjudication process including judicial review. The SRCC also includes stakeholders from various community sectors, including nonprofit organizations, The Veterans Law Clinic is one of the leading advocates for community-based service providers, faith-based eligible active duty personnel, veterans, or their survivors. organizations, and fair-chance employers. This cross- The Clinic accepts cases year-round but cannot accept representation of government and community stakeholders all cases. To determine eligibility, contact the Supervising PERSONAL SERVICES will help the SRCC develop a comprehensive approach to Attorney. Craig Kabatchnick, 919-530-7166. addressing reentry issues. The SRCC works to facilitate an easier transition back into society for people leaving prison, jail, or any other form of incarceration by: n Coordinating existing local and statewide resources, n Identifying and working to address gaps in resources and policy, and n Advocating to remove stigmas and reduce the barriers to successful reentry.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 181 „PERSONAL SERVICES NCVETSLEGAL.ORG VETERANS TREATMENT COURTS NC Veterans Pro Bono Network is a collaboration of over The court provides a means to divert veterans from the thirty stakeholders seeking to provide a structure and traditional criminal justice system and provide them the sharing of information among service providers, law schools, support they need to lead productive and law-abiding lives legal aid organizations, public defenders, veterans service through referrals for treatment, education and vocational organizations, VJOs and others interested in expanding programs, and community resources, all while being pro bono representation to veterans throughout the state judicially monitored. of North Carolina through public-private partnerships and recruitment of private bar members. Mark A. Teachey Craig V. Shore Veterans Court Coordinator Veterans Court Coordinator District 11A District 12 LEGAL AID SOCIETY OF Harnett County Courthouse Cumberland County 301 West Cornelius Harnett Blvd., 117 Dick St NORTH CAROLINA Suite 101 Fayetteville, NC 28301 Legal Aid of North Carolina is a statewide, nonprofit law Lillington, NC 27546 910-475-3243 910-814-4515 (Office) firm that provides free legal services in civil matters to low- Ricky L. Haralson income people in order to ensure equal access to justice and Regional Veterans Treatment Veterans Court Coordinator to remove barriers to economic opportunity. Court covering South Eastern District 28 1-866-219-LANC (5262) North Carolina Buncombe County 60 Court Plaza www.legalaidnc.org District 21 Forsyth County: Julia Frye Asheville, NC 28801 Veteran Court Coordinator, District 21 828-259-6601 Forsyth County 200 North Main Street

182 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) PERSONAL SERVICES

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 183 „PERSONAL SERVICES

184 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) Trellis Supportive Care is a part of a national program called We Honor Veterans. In addition to providing specialized compassionate care at end of life, our mission is to help patients and families live fully, making the most of every day. PERSONAL SERVICES

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 185 „PERSONAL SERVICES

186 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) MORE NONPROFITS THAT MAY BE ABLE TO HELP YOU!

Our Mission: National Montford Point To improve the lives of low Marines Association Inc. income, Veterans, and military NC Triad-Triangle Chapter 38 families by empowering them PO Box 893, Haw River, NC 27258 Eastern Carolina to become economically and EMAIL: [email protected] Human Services Agency socially self-sufficient. ECHSA, WEBSITE: www.NMPMA38.org (ECHSA), Inc. Inc. provides families with (336) 684-5524 237 New River Drive Suite 1 employment, educational, Jacksonville, NC 28541 Non-Profit Organization established to perpetuate the and housing supports and 910-347-2151 legacy of the first African Americans who entered the connects them to available United States Marine Corps from 1942-1949 at Montford www.echsainc.com resources at the local and Point Camp New River, North Carolina. We provide national level. emergency assistance and work to improve the social conditions of our veterans, local families, youth and our www.mymvrc.org community. Servicing the Raleigh, Durham, Greensboro, Winston Salem, Reidsville and surrounding areas. A community collaborative of organizations supporting Volunteer opportunities available, Get Involved and help military service members, veterans and their families in us to continue to help our Veterans! Wake County and the Triangle area. Email: [email protected] www.ncobs.org/veterans Military and Veterans Resource Coalition on Facebook Outward Bound for Veterans helps thousands of returning service www.greenberetfoundation.org members and recent veterans readjust The Green Beret Foundation provides to life at home through powerful unconventional resources to facilitate wilderness courses that draw on the healing benefit the special needs of our wounded, ill of teamwork and challenge through use of the and injured and imparts unique sup- natural world. port to the Special Forces community in order to strengthen readiness and uphold Green Beret traditions and values. Learn more about who we are and what we do or support our cause by donating today. www.semperfifund.org The Semper Fi Fund, and its program America’s Fund, provide 1.800.FRA.1924 immediate financial assistance www.fra.org and lifetime support to post 9/11 wounded, critically ill and injured members, and their families of all branches Fleet Reserve Association is a non-profit organization of the U.S. Armed Forces, ensuring that they have the representing the interests of U.S. Navy, Marine Corps, and resources they need during their recovery and transition Coast Guard personnel with regard to pay, health care, back to their communities. Since establishing the Semper benefits, and other quality of life programs. Fi Fund in 2004, we have issued more than 76,500 grants, totaling more than $94 million in assistance to over www.stepupforsoldiers.org 12,000 of our heroes and their families. PERSONAL SERVICES Step Up For Soldiers: An All-Volunteer Group Providing Renovations, Recreation, and Recognition for Recently Disabled Veterans. www.ncheroes.org Mission Statement: To provide disabled The mission of the North veterans who experienced loss of limb and mobility problems Carolina Heroes’ Fund is with the resources necessary to adjust in a post-war envi- to improve the quality of ronment. As a result of the events and fundraisers, sponsored life for the military men and women of North Caro- by Step Up For Soldiers, we strive to not only enhance their lina and their families who are experiencing financial lives and those of their families but also help to restore their hardships as a result of their service, often times from confidence and positive self-image. overseas deployment.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 187 „PERSONAL SERVICES

The experience I had with Outward Bound helped me find peace and serenity. Both are feeling that have been absent from my life for many years.

Brian, Program Alumni

REENERGIZING VETERANS THROUGH ADVENTURE & CHALLENGE Outward Bound offers fully-funded wilderness expeditions for hundreds of veterans. These programs put veterans back in touch with their strengths and aptitudes, the camaraderie of working with fellow veterans, and new challenges and adventure in the beauty of the country for which they served.

VISIT NCOBS.ORG/VETERANS

188 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) Improving lives, savingBleed 8.625 lives, x 11.125

one 2587.5veteran x 3337.5 and one dog at a time

Thousands of United States military veterans, men and women of all ages, struggle with Post-Traumatic Stress Disorder, Traumatic Brain Injury, loneliness, depression, sensory loss, paralysis, chronic pain, and other disabling conditions. Located in Durham, NC, Vets to Vets United, Inc. is a 501(c) non-profit made up of local veterinarians and volunteers working together to provide companion, therapeutic, and service animals, and discounted or free veterinary care to our veterans in need. There is no cost to the veterans and all dogs are rescued from local shelters. If our mission touches your heart, please visit our website or

Facebook page to learn about our program and services, and PERSONAL SERVICES how you can help.

www.vetstovetsunited.org www.Facebook.com/VetstoVetsUnitedInc

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 189 „PERSONAL SERVICES

The American Legion

A POWERFUL FORCE for N Th e American Legion was founded upon four pillars of service in 1919. oday we continue to pledge ourselves to... Our Veterans… Our Youth… A Strong National Defense… And Americanism. Th ese four pillars shape our work and what we do for America. Find out more about Th e American Legions commitment of service to America.

Visit: www.legion.org or www.nclegion.org

Ad 1 - Four Pillars.indd 1 8/13/10 1:56 PM

190 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) DATA ON OUR MILITARY AND HOW YOU CAN PARTICIPATE! VETERAN POPULATIONS IS IMPORTANT! • Create or join a Complete Count Committee and partner Everyone must be counted once, with other trusted voices and only once, and in the right leaders in your area who are place―this includes you! committed to increasing census participation. Are you stationed here in NC? Then you count for our state! • Raise awareness by including census information in Census data determines: newsletters, social media posts, • number of congressional seats; podcasts, mailings, and websites. • planning and funding for a variety of residential needs • Help recruit U.S. Census including new roads, schools, workers for our state and emergency services; and (visit census.nc.gov)!

• decisions that impact local jobs, • Exercise your voice. Make NC businesses and retail stores. count for you and your community―April 1, 2020 is Census Day!

Population determines federal funding...

$1,623 per person per year $600 $16 billion billion PERSONAL SERVICES

#MakeNCCount

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 191 „PERSONAL SERVICES MILITARY & VETERAN Form DD 293 (Application for the Review of Discharge or Dismissal from the Armed Forces) can be obtained ID CARDS from NCDVA or a local VSO. See pages 7-10 for If you are an Active Duty, contact information. Reserve or National Guard service member, dependent, or CORRECTION OF ERRORS OR INJUSTICES HOUSING retiree, you can get a Military ID at any DEERS location ON MILITARY RECORDS within North Carolina. Veterans receiving VA benefits may be To determine if you need a discharge review or correction follow able to get an ID card (medical benefits card) at VA Medical the link below to the page, How to Apply for a Discharge Upgrade. Centers or Community Based Outpatient Clinics (CBOC). If Answer a series of questions to get customized step-by-step you are not receiving benefits, you can choose to place your instructions on how to apply for a discharge upgrade or correction. veteran status on your North Carolina Drivers License. If your application goes through and your discharge is upgraded, you’ll be eligible for the VA benefits you earned during your period APPLYING FOR REVIEW OF DISCHARGE of service. https://www.vets.gov/discharge-upgrade-instructions/ You must make your application for discharge upgrade within 15 years of discharge. If your discharge is older than 15 years, you must apply for a change to your military records using the process detailed above.

Military ID (DEERS) Locations Marine Corps Air Station-New River Elizabeth City US Coast Guard Station Sunny Point, Military Operation Terminal Appointments & Walk-ins Appointments: M/T/Th/F 8:00-3:00 Appointments Only Monday – Friday 7:30-11:30; 12:30-4:30 Walkins: Wednesday 8:00 - 11:15 Thursdays Only: 8:30 – 3:00 Jacksonville, NC Elizabeth City, NC Southport, NC 910-449-6354 252-335-6228 910-457-8000 ext. 230

NC Air National Guard Dept. Homeland Security Seymour Johnson Air Force Base Appointments Only Appointments: M/T/Th/F 8:00-3:00 Walk-ins Monday – Friday Monday - Friday 8:00 – 3:00 Walkins: Wednesday Only 8:00-11:15 8:30 – 4:00 Charlotte, NC Elizabeth City, NC Goldsboro, NC 704-391-4153 252-335-6228 919-722-8702 Navy – Marine Corps Recruiting Center Fort Bragg, Soldier Support Center US Naval Reserve Center Appointments Only ID Card Facility Appointments Only Thursday Only: 9-11; 1-3 Appointments & Walk-ins: Thursday’s Only Charlotte, NC Mon-Fri: 9-5 Thursdays 9-7: Wilmington, NC 704-598-0447 ext. 391 Extended hours and weekends available 910-771-3900 for groups with Commander’s Request and Armed Forces Reserve Center NC National Guard HQ, Raleigh appointment Appointments & Walk-ins Appointments Only Fayetteville, NC Monday – Friday 8:00 - 4:00 Wednesday & Thursday 8:00 – 11:30; 910-396-9339 Raleigh, NC 1:00 – 3:30 919-664-6250 Greensboro, NC 336-668-0053 Ext 26

To schedule an appoint for a military ID online go to: https://rapids-appointments.dmdc.osd.mil

192 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) CONTACT 844.NC4.VETS HOUSING 844.624.8387

194 Emergency Support 195 Disabled Veteran Homestead Exemption 196 Housing Support Assistance 197 Debt Management 200 Veteran Families SSVF Grant 201 Balance of State ToC Homeless POCs 202 NC Continuums of Care 203 Healthcare for Homeless Veterans 204 Grant Per Diem Programs

HOMELESSNESS PREVENTION

NC HOUSING AGENCIES

VA HOUSING PROGRAMS „YOU CALL, DMVA ANSWERS – 844.624.8387

EMERGENCY If you are a homeless veteran, we are here to support you and to help SUPPORT you get back on your feet. AND RESOURCES

NATIONAL CALL CENTER FOR HOMELESS VETERANS 1-877-4AID-VET [1-877-424-3838]

Contact VA’s National Call Center for Homeless Veterans at If you’re a veteran, you may be connected with the Homeless Program 877-4AIDVET (877-424-3838) to speak to a trained VA responder. point of contact and the nearest VA facility. The hotline and online chat are free and neither VA registration nor According to the National Coalition for Homeless Veterans (NCHV), enrollment in VA healthcare is required to use these services. about 23 percent of America’s homeless population are veterans. This Expert responders staff the hotline for homeless veterans 24 hours equates to between 529,000 and 840,000 veterans who are homeless a day, seven days a week. The responders can provide emergency at some time each year. Because of this, the Department of Veterans support and resources to homeless veterans, family members, as well Affairs and other non-profit organizations have devised a number of as community agencies and non-VA providers. initiatives to help our homeless veterans.

When you call or join the online chat, you will be connected to a See next page for some of the initiatives provided by VA for trained VA responder. The responder will ask a few questions and our Veterans. assess your needs.

194 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) VETERANS RESTORATION QUARTERS ADDITIONAL MINISTRIES SUPPORTING 1329 Tunnel Rd HOMELESS VETERANS Asheville, NC 28805 Steadfast House (828) 259-5300 (828) 259-5365 HOUSING n At ABCCM’s Veterans Restoration Quarters (VRQ), Veterans Services of the Carolinas our mission is to create a principle-based environment (828) 259-5314 and comprehensive residential program that addresses every area of restoration in the life of a homeless veteran. We work to provide each Veteran with HOMELESS VETERANS’ stability, personal skill building, educational and training opportunities leading to employment and REINTEGRATION PROGRAM housing The Homeless Veterans’ Reintegration Program (HVRP) along with personal restoration. provides services to assist in reintegrating homeless veterans into meaningful employment while connecting n We accomplish our mission through the diligent these veterans to service delivery systems to address the and compassionate efforts of trained staff, volunteers complex problems homeless veterans face. and community partners. Over 240 Veterans reside nightly on the VRQ campus, a former 125 room motel. USDOL grant funding is awarded on a competitive basis Our guests are provided with housing, meals, case to eligible applicants such as state and local workforce management services, counseling, laundry facilities, a development boards, public agencies, for profit/commercial computer lab, gym, chapel and transportation to VA entities and non-profit organizations, including faith based Medical Center appointments. Every effort is made and community based organizations. The program is to provide each person with the tools, direction and ‘employment focused’ and veterans receive the employment encouragement needed to arrive at genuine success and and training services they need in order to re-enter the full restoration. labor force. For more information, contact the North Carolina field DISABLED VETERAN office for USDOL VETS at 919-814-0250. HOMESTEAD EXEMPTION To qualify as a disabled veteran and be eligible for a VA’S COMPENSATED WORK THERAPY homestead property tax exemption under North Carolina VA’s Compensated Work Therapy (CWT) is comprised law, a person must meet certain criteria. The property of three unique programs which assist homeless owner must be a veteran of any branch of the US Armed veterans in returning to competitive employment: Forces with an honorable discharge and must have a Sheltered Workshop, Transitional Work, and Supported permanent & total service connected disability of 100% Employment. Veterans in CWT are paid at least the federal from the US Department of Veteran Affairs. If in receipt or state minimum wage, whichever is the higher. of DIC, a surviving spouse of a disabled veteran may also The Homeless Veteran Support Employment Program qualify for a tax exemption. (HVSEP) provides vocational assistance, job development The disabled veteran homestead exemption is the first and placement, and ongoing supports to improve $45,000 of your assessed real property value is exempt employment outcomes among homeless veterans from tax abatement. and veterans who have been trained as Vocational Rehabilitation Specialists (VSRs). Find more information about eligibility and qualifications at www.dornc.com CWT veterans have been successfully employed over https://www.ncdor.gov/documents/ncdva-9-certification-disabled- the years in various competitive positions including, veterans-property-tax-exclusion but not limited to, health care, information technology, manufacturing, warehousing construction trades, clerical and office support, retail and services delivery. CWT programs develop an individual rehabilitation plan for each veteran and provide a wide range of support services to the veteran at the CWT locations. Benefits including service- connected compensation, and non-service-connected

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 195 „YOU CALL, DMVA ANSWERS – 844.624.8387 pensions cannot be reduced, denied, or discontinued based HUD-VASH on participation in CWT. This joint Supportive Housing Program with the US The CWT program’s mission is to provide realistic and Department of Housing and Urban Development (HUD) meaningful vocational opportunities to the veteran, and provides permanent housing and ongoing case management encouraging successful reintegration into the community at treatment services for homeless veterans who would not the veteran’s highest functional level. be able to live independently without the support of case Contact your local VA Medical Center on page 66. management. HUD’s Section 8 Voucher Program has designated more than 10,000 Vouchers to Public Housing Authorities (PHAs) throughout the country for veterans who TRANSITIONAL RESIDENCE PROGRAM are homeless. This program allows veterans to live in veteran The Transitional Residence (TR) program is a work-based selected apartment units with a Housing Choice voucher. Psychosocial Residential Rehabilitation Treatment Program These vouchers are portable so that veterans can live in offering a therapeutic residential setting for veterans involved communities served by their VA medical facility where case in Compensated Work Therapy. The TR program provides a management services can be provided. See your local county rehabilitation-focused residential setting for veterans recovering social services office for more information. from chronic mental illness, chemical dependency and/or homelessness. TR provides a bridge between hospitalization or intensive outpatient treatment in a successful community of peer DROP-IN CENTERS and professional support, with a strong emphasis on increasing These programs provide a daytime sanctuary where homeless personal responsibility and achievement of individualized veterans can clean up, wash their clothing, and participate in rehabilitation goals. a variety of therapeutic and rehabilitative activities. Linkages This program differs from other VA-operated residential bed with longer-term assistance are also available. Locations vary. programs in that participants contribute (using their CWT Contact your local Vet Center or VA Community Based earnings) to the cost of operating and maintaining their Outpatient Clinic for locations and services in your area. residence and are responsible for planning, purchasing and See page 89. preparing their own meals. Contact your local VA Medical Center on page 89.

NEED HELP WITH HOUSING OR HOMELESSNESS? TRY THESE LOCAL HOUSING & CERTIFIED VETERAN PEER SUPPORT ASSISTANCE CENTERS

LME/MCO REGION 24/7 ACCESS NUMBER WEBSITE

Alliance Behavioral Healthcare Central/Eastern 1-800-510-9132 www.alliancebhc.org

Cardinal Innovations Healthcare Solutions Mountain 1-800-939-5911 www.cardinalinnovations.org

Eastpointe Sandhills 1-800-913-6109 www.eastpointe.net

Partners Behavioral Health Management Foothills 1-888-235-4673 www.partnersbhm.org

Sandhills Center Central 1-800-256-2452 www.sandhillscenter.org

Vaya Health Mountain 828-225-2785 www.vayahealth.com

Trillium Healthcare Coastal 1-877-685-2415 www.trilliumhealthresources.org

196 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) AVOIDING DEBT-TRAP LOANS VAMC HOMELESS High-cost, debt-trap VETERAN COORDINATORS loans can create long-

term problems for North HOUSING ASHEVILLE VAMC FAYETTEVILLE VAMC Alison Bond Emmitt Bryant Carolina Veterans (828) 298-7911 (910) 488-2120 Across North Carolina, Ext. 5506 Ext. 5796 military, veteran, faith and community leaders are increasingly focused on the harm predatory lending inflicts DURHAM VAMC SALISBURY VAMC on our communities. Some lenders violate state law and Bob Williamson 704-638-9000 extend loans designed to trap borrowers in a cycle of debt. (919) 286-0411 Ext. 13011 Veterans and active-duty service members should be aware Ext. 7065 of which loans are legal and which are illegal in North Carolina, how to avoid a long-term financial headache and where to turn for help if you need it. Installment, payday and car-title loans are misleadingly marketed to veterans across the country as a quick fix when they are in a financial bind. However, once vets take out these loans, may find that they cannot pay them off and cover their living expenses. They end up taking out loan after loan after loan, paying new fees each time. This is the “debt trap,” and for some it’s a cycle they remain STAND DOWNS caught in for months or even years. Stand Downs are one-to three-day events that provide Fortunately, payday and car title loans are illegal in homeless veterans a variety of services and allow VA North Carolina, including loans made over the internet. and community-based service providers to reach more However, some lenders still make illegal internet loans to homeless veterans in a temporary refuge where they obtain North Carolina residents. If you are caught in one, you food, shelter, clothing and a range of community and VA should report the lender to the North Carolina Attorney assistance. In many locations, Stand Downs provide health General’s office. screenings, referral and access to long-term treatment, benefits counseling, ID cards and access to other programs Installment loans, however, are legal in North Carolina to meet their immediate needs. For more information as long as the loan does not exceed our state’s interest on Stand Down dates and locations, please contact the rate and fee caps. North Carolina law has a complicated Homeless Veterans Programs Office at 1-877-4AID-VET or formula for determining the maximum annual percentage visit www.va.gov/HOMELESS, or go to our Facebook page for rate (APR) of interest. Lenders may charge up to 30% on real-time updates. loans up to $4000, and lower rates (24% and 18%) on amounts above $4000, as well as additional origination LME/MCO REGION 24/7 ACCESS NUMBER WEBSITE fees. Installment lenders are not required by state law to VETERANS EMERGENCY determine whether a borrower actually has the ability to repay a loan. This is significant because a borrower who RELIEF PROGRAMS falls behind on their loan and refinances to avoid a default Many military and service organizations have emergency is the ideal customer for these lenders. Data from the NC relief programs specifically designated to help veterans and Commissioner of Banks office show that, on average, two- military members and their families. Inquire within local thirds of these installment loans made each year in North organizations about programs such as the Air Force Aid Carolina are to renew Society, American Legion Temporary Financial Assistance, existing loans. Army Emergency Relief, Disabled American Veterans Disaster Relief Grants, Navy-Marine Corps Relief Society, North Carolina veterans are better off considering other Salvation Army Home Front War Relief Program, and VFW options before taking out one of these loans. Credit Unmet Needs. For a list of VSO’s see pages 7-10. counselors can help you make a plan to manage your finances, or can help if you are having trouble repaying an installment loan. Many banks and credit unions offer

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 197 „YOU CALL, DMVA ANSWERS – 844.624.8387 HOUSING www.NC4VETS.com alternatives to installment loans at a fraction of the interest rates other lenders charge. While most people are hesitant to Resources for North Carolina Veterans ask friends or family for money, borrowers caught in the debt The N.C. Home Advantage Mortgage™ can be combined with a tax-saving Mortgage Credit Certificate (MCC) to trap often turn to them for help to escape it anyway. reduceIf you think your a federal company income is making tax liability.illegal loans If you in Northqualify (there are income limits for the MCC that vary by county and We are making progress ending the debt trap, but there is Carolina, please: stillNORTH work to do. CAROLINA In October 2017, the Consumer Financial household size), you may be able to claim up to 50 percent of the interest you pay on your mortgage – up to $2,000 Protection Bureau issued a new rule for payday, car-title, Ü File a complaint with the NC Attorney General’s Office at HOUSING FINANCE AGENCY a year– as a tax credit on your federal income taxes every and high-cost installment loans which requires lenders to year you877-566-7226 live in your orhome. at www.ncdoj.gov ensure that the borrower can effectively repay the loan. ÜYou File may a complaintbe eligible with for thean ConsumerN.C. Home Financial Advantage Protection Mort- ONE-OF-AThere are KINDseveral MORTGAGE threats at IS the PRODUCING federal level RESULTS to undo FOR this gage™ if: Bureau at www.consumerfinance.gov MILITARYimportant VETERANS safeguard, . YOUwhich MAY protects ALSO BENEFITthe more FROM than 700,000HOME • you are buying a new or existing home BUYERNorth CarolinaTAX CREDITS veterans who are not covered by the Military Ü If an• youactive-duty are a first-time service member, or move-up military buyer retiree, or • you buy a home in North Carolina and occupy it LendingThe N.C. Act Home (MLA) Advantage from 300% Mortgage™ interest was predatory created loans.by the dependent of either or otherwise eligible for military within 60 days of closing North Carolina Housing Finance Agency with a feature that helps legal• your assistance, annual contact income the does legal not assistance exceed $85,000office at overcomeGoing forward, the No. it 1 is obstacle important for first-timethat our Northbuyers Carolina-- lack of funds • you are applying for a FHA, USDA, VA or forlegislature the down maintain payment. the Offered ban on through car-title more and than payday 85 bankslending. and the nearest military installation. conventional loan through a Participating Lender mortgageAnd it’s important companies that statewide, installment this unique loans mortgagenot be made product even is Ü Contact the Center for Responsible Lending at and meet the sales price limits of the loan type amore 30-year, expensive. fixed rate loan with competitive interest rates – PLUS 919-313-8530• you are a .legal resident of the United States, and down payment assistance in the form of a zero-interest, second • your credit score is 640 or higher. mortgageIf you would for up like to to5 percent join our of coalition the loan amount.or learn more Ü Contact a credit counselor for free advice at You can learn more about the N.C. Home Advantage aboutThe downthis issue, payment contact help Kellycan be Tornow used to coverat the closing Center costs for and Mortgage™1-800-388-2229 and MCC orby www.debtadvice.org visiting the NCHFA’s. website pre-paidResponsible expenses. Lending Even atbetter [email protected] – the down payment loan is forgiv - www.nchfa.comTo learn more or by about calling debt 1-800-393-0988 trap lending, visit ableor 919-313-8530 in years 11-15. and repaid ONLY if the borrower sells, refinanc- es or moves out of the home before year 15! www.responsiblelending.org

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4.16.15 NC4V-2015-working.indd 92 5/12/15 7:06 AM NEED HOUSING HELP IN NORTH veterans and first-time home buyers to save up to $2,000 each year on federal taxes with a Mortgage CAROLINA? WE’VE GOT YOUR BACK. Credit Certificate. That tax savings is yours for the life of As a member of the armed the loan and you can combine this product with the NC forces, you’ve likely done Home Advantage Mortgage™ down payment help for even HOUSING your fair share of moving more savings. around. If you’re ready The down payment options are offered as 0%, deferred to finally put down roots loans and are forgivable over time. They are reduced and make North Carolina by 20% per year at the end of years 11–15 (completely your permanent home, we can help. The North Carolina forgiven at end of year 15). In addition, the 30-year, fixed- Housing Finance Agency offers help to not only get rate NC Home Advantage Mortgage™ can be structured veterans into homes but to help them remain there for the as a VA home loan, enabling you to couple our down long term. payment help with the VA loan advantages, including Veterans who want to settle down with a new home can no mortgage insurance premium and limitations on keep their mortgage payments low with the NC Home closing costs. Advantage Mortgage™, which offers up to 5% of the loan The NC Housing Finance Agency offers these mortgage amount in down payment help. As a veteran, though, you products through participating lenders statewide. You can may qualify for an even bigger down payment boost with find a participating lender near you at HousingBuildsNC. the NC 1st Home Advantage Down Payment that instead com in “Home Buyers.” offers $8,000 in assistance. Or, you may choose the NC Home Advantage Tax Credit, which enables qualified “We believe helping all North Carolinians buy homes is important, but it carries special meaning for veterans who may be establishing roots with their own home for the first time,” said Scott Farmer, executive director of the NC Housing Finance Agency. “Our veterans have served us, now it’s time for us to serve them.” Helping North Carolina veterans buy homes they can afford is important, but equally vital is ensuring long-term home ownership success for military veterans who already own homes but may need help to stay in them. If you require costly repairs or accessibility modifications to stay in your home and meet certain income requirements, you may be eligible for help from the Agency. Aimed at correcting dangerous housing conditions or making homes more accessible for residents with disabilities, repairs and modifications are provided through local community partners. You can learn more and find a partner in your area at HousingBuildsNC.com in “Homeowners.” For veterans who aren’t quite ready for home ownership, the NC Housing Finance Agency partners with the Department of Health and Human Services and SocialServe.com to furnish NCHousingSearch.org, a comprehensive, easily searchable listing of available affordable apartments statewide. This service also lists supported housing options and provides links to other housing resources in the state. You can either search the site or call 1-877-428-8844 for assistance. To learn more about the Agency’s housing resources, visit HousingBuildsNC.com.

MILITARY AND VETERAN FRIENDLY / DMVA RESOURCE GUIDE / 199 „YOU CALL, DMVA ANSWERS – 844.624.8387

SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF) GRANTS . Supportive Services for Veteran Families (SSVF) programs provide funds to very low income veterans to help prevent homelessness and short-term assistance to help homeless veterans obtain permanent housing. Assistance is also provided to help identify housing and provide access to other needed services asSupportive well Services for Veteran Families (SSVF) Grants in North Carolina

Alleghany Currituck Camden Ashe 2 Northampton Gates 1 Surry Stokes Caswell Person Vance Warren 9 8 Rockingham Granville Hertford 8 9 9 9 9 9 9 9 Pasquotank Watauga Halifax 1 Wilkes 9 Perquimans Yadkin Avery 2 Forsyth Guilford Mitchell 8 Orange Bertie 1 8 8 Franklin Chowan 1 Alamance 9 Durham 9 9 Nash 9 9 Yancey Caldwell Alexander Davie 9 1 1 2 4, 8 Edgecombe Madison Davidson 9 Washington Iredell Wake Martin Tyrrell 1 2, 4, 8 9 Burke 2, 4 7, 9, 10 9 Dare Randolph Chatham Wilson McDowell 1 Catawba Rowan 4, 9 3, 9 3, 9 Pitt Buncombe 1 1, 2, 4 2, 4 5, 9 Beaufort 1, 6 Johnston 5 Haywood Lincoln Hyde Swain Lee 3, 9 1 1, 2, 4 Greene 1 Cabarrus 3, 9 Rutherford Harnett Wayne 5 2, 4 Graham Henderson 1 Cleveland Gaston Stanly Moore 3, 9 3, 9 1 Jackson Polk Montgomery 1 1, 4 1, 2, 4 2, 4 3 Craven 1 1 Mecklenburg 3 Lenoir Transylvania 5 Cherokee Macon 1 1, 2, 4 5 Pamlico 1 1 5 Clay Cumberland Sampson Jones 1 Union Richmond Hoke 3 3 2, 4 5 Anson 3 3 Duplin 3 5 Carteret 5 Scotland Onslow 3 5 Robeson 3 Bladen 5 Pender 5

Columbus New Hanover SSVF CONTACT INFORMATION 5 5 Brunswick 5 1 Asheville Buncombe Community Christian Ministry: 828-259-5314 or [email protected] 2 Community Link: 704-943-9490/1-800-977-1969 or [email protected] 3 Family Endeavors-Fayetteville Region: 910-672-6166 4 Family Endeavors-Charlotte Region: 704-780-4950 5 Family Endeavors-Jacksonville Region: 910-459-4320 6 Homeward Bound of Western NC: 828-777-4541 7 Passage Home: 919-834-0666 ext. 265 8 United Way of Forsyth County: 336-721-9300 9 Volunteers of America Carolina-Durham Region: 919-530-1100 10 Volunteers of America Carolina-Wake Region: 919-831-9042

Counties in color are covered by one or more SSVF grants. Use the number(s) on the map to find contact information in the list above. Counties in gray are not covered by SSVF grants. North Carolina Coalition to End Homelessness www.ncceh.org

200 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) HOUSING

BALANCE OF STATE CoC HOMELESS VETERAN POINTS OF CONTACT

The Balance of State CoC is a 79 county area divided into 13 regions. Each region has a Homeless Veterans Point of Contact.

Balance of State CoC Homeless Veteran Points of Contact

Region 4 Region 6 Region 9 Region 11

Currituck Camden Northampton Gates Vance Surry Stokes Rockingham Caswell Person Warren Region 3 Granville Hertford Pasquotank Halifax Perquimans Yadkin Alamance Franklin Bertie Chowan Caldwell Nash Davie Edgecombe Alexander Iredell Madison Davidson Tyrrell Region 1 Martin Washington Dare Burke McDowell Randolph Chatham Wilson Catawba Rowan Haywood Pitt Beaufort Johnston Hyde Swain Lee Greene Henderson Rutherford Cabarrus Harnett Graham Stanly Wayne Jackson Polk Montgomery Moore Lenoir Craven Transylvania Cherokee Macon Clay Pamlico Jones Region 2 Union Richmond Hoke Sampson Anson Duplin Region 12 Carteret Scotland Onslow

Robeson Region 5 Region 7 Bladen Region 13 Homeless Veteran Points of Contact Region 8 Columbus Region 10 Region 1 ABCCM: Jill Carter, 828-398-6785 Region 2 ABCCM: David Carr, 828-388-5749 Region 3 ABCCM: Curry Cromer, 980-201-8672 Region 4 United Way of Forsyth Co.: Rose Fisher, 336-721-9369 Region 5 Community Link: Branden Lewis, 704-943-3594 Region 6 Volunteers of America: Robin Henry, 919-530-1100 Region 7 Family Endeavors: Shanita Harris, 910-672-6166 Region 8 Family Endeavors: Gabby Atkinson, 910-672-6166 Region 9 Volunteers of America: Bertha Byerson, 252-985-0230 Region 10 Family Endeavors: Latina James, 910-672-6166 Region 11 Volunteers of America: Tina Rodgers, 252-985-0230 Region 12 Volunteers of America: Tina Rodgers, 252-985-0230 Region 13 Family Endeavors: Ashley Tinkham, 910-459-4320

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NORTH CAROLINA CONTINUUMS OF CARE (COCS)

North Carolina Continuums of Care (CoC) are planning groups which develop strategies and actions to address and end homelessness in their defined area. Each CoC often has a specific committee working with homeless veterans.

North Carolina Continuums of Care (CoCs)

Currituck Alleghany Camden Ashe Gates Surry Northampton Stokes Rockingham Caswell Person Vance Warren Granville Hertford Pasquotank Halifax Perquimans Watauga Wilkes Yadkin Forsyth Guilford Chowan Mitchell Avery Orange Franklin Bertie Alamance Durham Nash Caldwell Davie Yancey Alexander Edgecombe Madison Iredell Washington Tyrrell Davidson Wake Martin Dare Burke Randolph Chatham Wilson Mcdowell Catawba Rowan Buncombe Pitt Beaufort Haywood Johnston Hyde Swain Lincoln Lee Greene Rutherford Cabarrus Harnett Graham Henderson Stanly Wayne Jackson Polk Cleveland Gaston Montgomery Moore Craven Transylvania Mecklenburg Lenoir Macon Cherokee Pamlico Clay Cumberland Jones Richmond Union Hoke Sampson Anson Duplin Carteret Scotland Onslow

Robeson NC-500 Winston-Salem/Forsyth Co. NC-506 Wilmington/Brunswick/ Bladen Mellin Parker: 336-734-1310 New Hanover/Pender Co. Pender Tim West: 336-734-1305 Cecelia Peers: 910-395-4553 [email protected]/[email protected] [email protected] Columbus New Hanover NC-501 Asheville/Buncombe Co. NC-507 Raleigh/Wake Co. Brunswick Christiana Glenn Tugman: 828-251-4084 Shana Overdorf: 919-473-6933 [email protected] [email protected] NC-502 Durham City/Durham Co. NC-509 Gastonia/Cleveland/Gaston/Lincoln Co. Lloyd Schmeidler: 919-560-4570 ext. 22267 Teresa Jacobs: 704-864-4554 ext. 109 [email protected] [email protected]

NC-503 NC Balance of State NC-511 Fayetteville/Cumberland Co. NC Coalition to End Homelessness: 919-755-4393 Sylvia McLean: 910-323-6112 [email protected] [email protected]/[email protected]

NC-504 Greensboro/High Point/Guilford Co. NC-513 Chapel Hill/Orange Co. Brian Hahne: 336-553-2715 Corey Root: 919-245-2496 [email protected] [email protected]

NC-505 Charlotte/Mecklenburg Co. NC-516 Northwest NC Rebecca Pfeiffer: 704-336-2266 Tina Krause: 828-264-1237 North Carolina Coalition to End Homelessness rpfeiff[email protected] [email protected] www.ncceh.org

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HEALTH CARE FOR HOMELESS VETERANS PROGRAMS VETERANS ADMINISTRATION MEDICAL CENTER (VAMC) CATCHMENT AREAS

The Health Care for Homeless Veterans (HCHV) program provides outreach, case management, rehabilitative care, and housing for homeless veterans. The HUD/VASH Healthprovides housing Care and for case Homeless management forVeterans disabled homeless Programs veterans. Veterans Administration Medical Center (VAMC) Catchment Areas

Currituck Alleghany Camden Ashe Northampton Gates Surry Stokes Caswell Person Vance Warren Rockingham Granville Hertford Halifax Pasquotank Watauga Wilkes Perquimans Yadkin Forsyth Avery Orange Bertie Mitchell Guilford Franklin Chowan Alamance Durham Nash Caldwell Alexander Yancey Davie Edgecombe Madison Iredell Washington Davidson Martin Tyrrell Wake Dare Burke Randolph Chatham Wilson McDowell Catawba Rowan Buncombe Pitt Beaufort Haywood Johnston Swain Lincoln Lee Greene Hyde Cabarrus Rutherford Harnett Wayne Graham Henderson Cleveland Stanly Jackson Polk Gaston Montgomery Moore Craven Transylvania Mecklenburg Lenoir Cherokee Macon Pamlico Clay Cumberland Sampson Jones Union Richmond Hoke Anson Duplin Carteret Scotland Onslow

Robeson Bladen VAMC Contact Information Pender

Asheville VAMC Columbus New Hanover Homeless Coordinator: Whitney Lott, 828-298-7911 ext. 5506 HUD-VASH Coordinator: Joel Steininger, 828-298-7911 ext. 5972 Brunswick Salisbury VAMC Homeless Coordinator: Jennifer Herb, 704-638-9000 ext. 3011 HUD-VASH Coordinator-Greensboro/Winston-Salem: Sahirah Hobes, 704-638-9000 ext. 6271 HUD-VASH Coordinator-Charlotte: Kimberly Stephens, 704-762-5068 Durham VAMC Homeless Coordinator: Ellecia Thompson, 919-286-0411 ext. 6197 HUD-VASH Coordinator: Jennifer Herbin, 919-286-0411 ext. 6025 Fayetteville VAMC Homeless Coordinator: Mary Fisher Murray, 910-488-2120 ext. 5796 HUD-VASH Coordinator: Geri Viers, 910-488-2120 ext. 7552 Hampton Roads (Virginia) VAMC Homeless Coordinator: Marti Chick-Ebey, 757-722-9961 ext. 1285 North Carolina Coalition to End Homelessness HUD-VASH Coordinator: Doris Cruea, 757-722-9961 ext. 1209 www.ncceh.org

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GRANT PER DIEM (GPD) PROGRAMS IN NORTH CAROLINA

Grant Per Diem (GPD) programs provide transitional housing and supportive services for homeless veterans.

Grant Per Diem (GPD) Programs in North Carolina

Currituck Alleghany Camden Ashe Northampton Gates Surry Stokes Caswell Person Vance Warren Rockingham Granville Hertford Halifax Pasquotank Watauga Wilkes Perquimans Yadkin Forsyth Avery Orange Bertie Mitchell Guilford Franklin Chowan Alamance Durham Nash Caldwell Alexander Yancey Davie Edgecombe Madison Iredell Washington Davidson Martin Tyrrell Wake Dare Burke Randolph Chatham Wilson McDowell Catawba Rowan Buncombe Pitt Beaufort Haywood Johnston Swain Lincoln Lee Greene Hyde Cabarrus Rutherford Harnett Wayne Graham Henderson Cleveland Stanly Jackson Polk Gaston Montgomery Moore Craven Transylvania Mecklenburg Lenoir Cherokee Macon Pamlico Clay Cumberland Sampson Jones Union Richmond Hoke Anson Duplin Carteret Scotland Onslow

Robeson Bladen GPD Program Locations Pender Asheville VAMC Catchment Area ABCCM Veteran’s Restoration Quarters & Transitional Housing: (Asheville) 828-299-8701 Columbus New Hanover ABCCM Steadfast House (Asheville): 828-259-5365 FIRST at Blue Ridge (Ridgecrest): 828-669-0011 Brunswick

Salisbury VAMC Catchment Area Family Forum Independence Place (Charlotte): 704-817-8049 Veterans Helping Veterans Heal (Winston-Salem): 336-744-1313 Open Door Arthur Cassell Transitional House (High Point): 336-885-2166 Caring Services/Vet Safety Net (High Point): 336-886-5594 Servant Center (Greensboro): 336-275-8585 Durham VAMC Catchment Area Healing Transitions of Wake County (Raleigh): 919-838-9800 Volunteers of America Maple Court (Durham): 919-477-0571 Healing with C.A.A.R.E. (Durham): 919-687-0793 TROSA (Durham): 919-419-1059

Fayetteville VAMC Catchment Area North Carolina Coalition to End Homelessness Good Shepherd Center (Wilmington): 910-763-4424 www.ncceh.org

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Mission Statement

The mission of the Lumbee Tribe Veterans Service Office is to provide safe, sanitary and decent housing to enrolled members of the Lum bee Tribe of North Carolina.

Program Overview:

A variety of important benefits and services are available to veterans and their families from the Department of Veterans Affairs and other agencies. The Service Officer can assist individuals in applying for:

VA Home loans Down-Payment Assistance VA health care benefits Service-connected disabilities Vocational rehabilitation and employment Pensions Certificate for home loans Burial and memorial benefits Dependents and survivor benefits and healthcare Appeals of VA claims decisions Order military records and medals

Lumbee Tribe Veterans Service Office P.O. Box 2709 204 West 3rd Street Pembroke, N.C. 28372

Telephone (910) 522.2210 Alternate number (910) 521.7861

Point of Contact: Raymond Hunt (910) 522-2210 Ext. 204 [email protected]

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The Servant Center, Inc. 1312 Lexington Avenue Greensboro, NC 27403 Debra Stokes, Housing Services 3362758585 ext. 201 www.theservantcenter.org

Transitional Housing Permanent Supportive VA GrantPerDiem Housing Servant House is a 21bed transitional housing facility for homeless, disabled veterans. Servant House Glenwood and Haworth Houses are nestled in a provides for all the resident’s basic needs including quite community with access to transportation, shelter, meals, snacks, transportation, toiletries and grocery store, downtown, library and much more. These communities provide lowrent clothing. This program focuses on assisting residents apartments to lowincome, disabled individuals, in applying for and receiving VA benefits and/or SSI/ primarily veterans. Glenwood House offers 8 SSDI benefits AND finding, securing and maintaining studio apartments and Haworth House offers 9 1 decent, safe and affordable housing. Residents work bedroom apartments. These houses are provided with the LCSW to complete a Treatment Plan with with case management services, social activities, specific housing and income goals. The plan can also life skills classes, groups, a beautiful outdoor space include goals in the areas of health, substance abuse, and a community room. social relationships, etc. if desired by the resident.

Rapid Rehousing

Fast Track assists those that are experiencing homelessness that are veterans and/or are waiting for SSI/SSDI or VA disability benefits.

The Fast Track Housing Specialist works with clients to develop a housing plan including strategies to overcome housing barriers such as bad credit, arrears, legal issues; help them quickly find appropriate housing and negotiate leases; as well as help them secure deposits, furniture, and housing subsidies.

Referrals will come from the VA, through the Coordinated Assessment process and from local SOAR workers (professionals in the community that help homeless individuals apply for SSI/SSDI).

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208 VISIT US @ MILVETS.NC.GOV AND NC4VETS.COM / 844-NC4-VETS (844-624-8387) Monthly - NC Governor’s Working Group February 13 - NC African-American Veteran Lineage Day February 18 - President’s Day March 8-10 - Raleigh DAV Spring Conference March 13 - K9 Veterans Day March 29 - Nat’l Vietnam War Veteran Day April - Month of the Military Child April 5 - Gold Star Wives/Spouses Day April 8 -12 - NC County Association of VSOs Conference April 9 -11 - NCMBC Defense Contractor Academy April 30 - National Military Brats Day May - Month of the Military Caregiver May - National Military Appreciation Month May 10 - Military Spouse Appreciation Day May 11 - Queen City Honor Flight May 13 - Children of Fallen Patriots Day May 18 - Armed Forces Day May 27 - Memorial Day 2019 June 6 - D-Day June 14 - U.S. Army Birthday Save the Date July 4 - Independence Day July 27 - Nat’l Korean War Veterans Armistice Day August 4 - U.S. Coast Guard Birthday Significant Days and Observances August 7 - Nat’l Purple Heart Day August 15-20 - 93rd American Legion Baseball World Series September 11 - Nat’l Day of Service and Remembrance September 18 - DMVA Anniversary Event September 18 - U.S. Air Force Birthday September 20 - Nat’l POW/MIA Recognition Day September 29 - Nat’l Gold Star Mother’s and Family Day October 13 - U.S. Navy Birthday October 22 - 25 NCDVA/ NCACVSO Fall Conference October 23 - 24 - NCMBC SE Region Federal Comms. Info. & Envn. Summit November - Military Family Appreciation Month November 10 - U.S. Marine Corp Birthday November 11 - Veterans Day December 1 - U.S. Civil Air Patrol Birthday December 7 - Pearl Harbor Day December 13 - U.S. National Guard Birthday December 14 - Wreaths Across America Day

Note: This list is not inclusive of all State and Nationally recognized holidays and events Special Thanks to ALL N.C. DMVA Staff and Partners for making this Resource Guide possible.

N.C. Department of Military and Veterans Affairs www.milvets.nc.gov www.NC4VETS.com 844.NC4.VETS (844.624.8387)