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RECORDABLE 4K TV BOX

Version V2.0 WELCOME to a world of great TV

This user manual tells you all about your new 4K TV Box and how to get the best out of it.

Our latest 4K TV Box enables you to have the Getting the most out of your 4K TV Box best experience of subscription-free satellite Connecting your Freesat TV Box to your broadband ensures TV including: you have the latest software and access to all the services that require an internet connection. See page 21 for a step Over 180 of your favourite channels by step guide to getting connected. 4K ready with over 20 picture perfect As new features and channels are added, we will also High Definition channels update this manual, so make sure you are reading the Popular On Demand players including latest version by checking freesat.co.uk/manuals. BBC iPlayer, ITV Hub, Demand 5, UKTV Play Freesat is a satellite TV service for viewers in the UK only. and YouTube If you don’t have a dish, you will need to speak to a satellite installer to get one fitted. For more information

Optional paid On Demand players including Netflix visit freesat.co.uk/dishinstall Recording up to four shows at the same time Simple setup – your Box is compatible with most Need help? UK satellite dishes and should work with your Call our UK-based call centre and customer services existing setup (including where you previously team on 0345 313 0051 and one of our fully trained received UK satellite TV from a different provider) colleagues will be happy to help. Contents

Jargon buster 4 The Box display 9 On Demand 18

Getting started 5 Using Home and TV Guide 10 Settings 19

Home 10 Freesat Channels 20 Setting up your Box TV Guide 10 Internet Connection 21 (first time install) 6 Action Menu 11 Parental Controls 21 Accessibility & Language 22 Remote control 7 Recordings 13 High Contrast Mode 23 System Settings 24 Ways to record 13 Freesat Account 26 Find and watch a recording 15 Freesat App 8 System Information 27

Reminders 17 Smart tips 28

Notices 34

3 Jargon buster

Some of the technical terms and phrases used in this manual are explained below:

SD LNB Hybrid LNB Standard Definition picture resolution. This refers to the A Low-Noise Block downconverter is the receiving device Hybrid LNBs work with our new 4K Box as well as older quality of your picture and is measured by the number of on a satellite dish (the bit that sticks out from the middle Freesat Boxes, letting you record up to two shows at the pixels that make up a frame of video. The greater the pixel of the dish). same time. height, the crisper and more detailed that picture appears. The type of LNB on your dish determines the number of The thing to remember is that your new 4K TV Box works An SD quality picture has an image height of 576 pixels. recordings your Box can make at the same time, as follows: with all LNBs, the only difference will be the number of HD Wideband LNB shows you can record at the same time. High Definition (720 or 1080 pixels). There are over 20 HD If your dish has a wideband LNB you will be able to record up For more information about LNBs and the number of channels on Freesat. to four shows at the same time (if you’ve switched from Sky recordings you will be able to make at any one time, 4K/UHD Q then your dish is likely to have a wideband LNB). see page 13. 4K is another name for Ultra High Definition (also known Single, Quad or Octo LNB HDCP as UHD and featuring an image height of 2160 pixels). These are the standard LNB types used for older Freesat High-bandwidth Digital Content Protection is an anti-piracy 4K content is currently available via selected apps including Boxes and Sky+. While your new 4K TV Box is compatible protocol that prevents digital audio and video content from YouTube and Netflix*. You’ll need a 4K TV with HDMI input with any dish fitted with a single, quad or octo LNB, you will being copied as it travels across connections such as HDMI to view 4K/UHD content. only be able to record up to two shows at the same time with cables. In some older smart TVs the HDCP doesn’t support A 4K-ready HDMI cable is supplied with your Box. You can this setup. If the LNB only has one cable going to the Box, 4K, so they are unable to play back 4K content. check if your TV is 4K-ready in the Settings menu (page 19). only one show can be recorded at once. To record up to four *Requires paid third party subscription and may require faster broadband Freesat Account shows at the same time you will need a wideband speeds. See service providers’ recommendations for details. This is your personal Freesat account. You need a Freesat LNB installed. account to be able to set recordings from your mobile phone or tablet.

4 Getting started

1 2 3 4 5

Connecting your Freesat TV Box to your TV: 4 If you are connecting your Box to your broadband router Check you have everything in your box: Please refer to the Safety Notice (supplied separately) using an Ethernet cable (not included) please do so now, • Freesat 4K TV Box before installing your Box. or you can connect wirelessly later during the start-up • Remote control Do not plug your Box into the wall socket until you have process. completed these steps. • 2 × AAA Batteries 5 Finally, connect the power supply unit to the • Power Supply Unit with power cable 1 Start by inserting the batteries into the remote control POWER IN socket, then plug it into the wall socket and unit, as shown by the markings inside the battery switch it on (the light on your power supply unit will • HDMI cable compartment. illuminate when the power is on). • Quick Start Guide LIST TEXT 2 Next, connect the cables from your satellite dish to the Power up your Box by pressing the button on the top of the • Safety Notice sockets labelled RF IN 1 and RF IN 2 on the back of your Box or by pressing on your remote control. Turn on your INFO Box by screwing them in. If your satellite dish cable only TV and you’re ready to go! INFO has one connector, it can be connected to either socket. BACK EXIT 3 Now, connect your Box to your TV using the HDMI cable provided.

BACK EXIT R R

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SUB AD Setting up your Box (first time install)

STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Welcome Connecting to the internet Enter your postcode Setting up your Freesat account Parental controls When you first turn on your Box, Your Box will automatically look for Your Box will now do a signal You need a Freesat account to be The final step is to set up a you will see a welcome message all available wireless networks and test which can take up to a able to set recordings from your parental control PIN if you along with the terms of service list them on screen. few minutes. phone or tablet. Once connected, want to. and end user licence agreement. Select your wireless network and After the signal test you will be you can use the App to set remote The PIN is pre-set to 0000. You will need to read and accept recordings and reminders, (for enter your wireless password. asked to enter your postcode so You can choose to keep that PIN or these by scrolling to the bottom more information about the App If you are connecting to your that your Box can tune into the you can change it to any four-digit of the screen and clicking where please see page 8). broadband via Ethernet cable and correct BBC and ITV channels for number. indicated. your region. Your Box will then If you already have a Freesat haven’t done so please plug this For more information on how to A copy of these can also be start a channel scan which will account please log in when into your Box and connect it to set your PIN during set up or at a found at: take less than a minute. prompted. your router now. If you are already later date, and what it enables you freesat.co.uk/terms-of-service connected via an Ethernet cable Alternatively, you can create a to control, please see page 31. you will see a message saying Freesat account by entering your Alternatively, you can skip this ‘Great, you’re connected’ and you email address on screen and we section by selecting the skip can carry on setting up your Box. will immediately email you a button at the bottom of the registration form to complete screen. If you choose to skip this on your phone or computer. section the PIN will remain 0000. Once your Freesat account is For more information about set up you can log in straight Parental Controls please see page away by following the on screen 21, and for information about prompts. hiding channels see page 20. PLEASE NOTE:

Your Box must be connected to • Free and paid On Demand players • Watch from Start function • Backwards Guide For more information please the internet for you to enjoy including BBC iPlayer, ITV Hub, (selected channels only) • Setting recordings remotely see page 21. features including: Netflix and YouTube • Faster loading of icons and with the Freesat App information

6 Remote control

The remote control requires two AAA batteries Home – takes you to the Power – turns the Box main menu on and puts it into (supplied) that should be inserted as shown by standby mode the markings inside the battery compartment. TV Guide – opens and closes the TV Guide Colour buttons – give You can safely remove the batteries as shown below. you more options Please note: when your batteries need replacing please on screen dispose of them responsibly. Please see the safety notice or Up, down, left, right arrows – move Search – brings up the website for more details. around the TV Guide Search screen and menus Info – gives you more OK – confirms your info about a programme selection Exit – returns to live TV Back – goes back one Fast forward – fast step forwards up to 32 times faster Rewind – rewinds up to 32 times faster Stop – stops recordings and On Demand playback Record – records what you’re watching or sets Pause – pauses live TV, a recording in the TV recordings and Guide On Demand playback List – sorts the TV Guide On Demand – opens the into channel categories On Demand menu AAA AAA AAA SUB – turns subtitles Use one of the other BATTERIES BATTERIES BATTERIES on or off buttons to jump straight to your favourite player

Number buttons – to enter channel numbers

AD – turns Audio Description on or off

7 Freesat App

The Freesat App is available on iOS, Android and Fire OS devices. Once you have downloaded the App and logged into your Freesat account you can: • Connect the App with your Box to set recordings on the go • Plan your viewing anytime, anywhere • Get inspiration on what to watch along with curated selection of picks from our team of telly experts • Set reminders for your favourite shows If you don’t have a Freesat account you can still use the App to see the TV Guide recommendations, but you won’t be able to set recordings or reminders. For more information about how to pair the App with your Box please see page 28 in the Smart Tips section. Once you’ve successfully logged into your Freesat account (either during first time install or later via settings) you will be presented with a screen explaining that your power saving settings will be automatically updated. This is necessary to enable remote record functionality. For more information about power saving modes see page 24.

8 The Box display

The blue light means the Box is on.

The purple light means the Box is transitioning between standby and on.

The red light means the Box is in standby.

9 Using Home and TV Guide

Home TV Guide Press the Home button on the remote control to Freesat’s TV Guide is the best place to find out see the Home Menu. From here, you can find all what’s on. features of the Box. What’s On Now/Next? What’s On Later? Use the arrow keys toLIST scrollTEXT through the options, make your You can select the TV Guide from the Home Menu or by You can see what’s on over the next seven days by scrolling to the right. selection and press to access the TV Guide, Recordings, pressing the TV Guide button on the remote control. INFO On Demand, Settings and Help. INFO The TV Guide shows what you can watch right now and SMART TIP

BACK EXIT what’s coming up next on every channel. You can scroll through the channel list using the and arrow Press to jump 24 hours into the future and to skipgoLIST backTEXT LISTforwards TEXTby 24 hours.or back by 24 hours. LIST TEXTLIST TEXT buttons on your remote. INFO INFO INFO INFO BACK EXIT When you highlight a programme, a short synopsis will INFO INFO INFO INFO R R BACK BACKEXIT EXIT BACK EXIT appear at the top of the screen. LIST TEXTLIST TEXT BACK EXIT INFO INFO AD SUB R BACK EXIT INFO INFO BACK EXIT BACK BACK EXIT EXIT SMART TIP BACK EXITBACK EXIT R R R R R R R R HOME LIST TEXT SUBAD SUB SUB AD AD AD SUB R R R R HOME BACK BACK EXIT EXIT Use the and and buttons buttons to quickly to scroll scroll quickly through through HOME HOME HOME LIST TEXT P P LIST TEXT LIST TEXT R R R R LIST TEXT

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Action Menu Backwards Guide Finding programmes by channel genre LIST TEXT When you highlight a programme, a short Pressing the LIST buttonTEXT on the remote control displays a The Backwards Guide lets you scroll through the TV Guide synopsisLIST willTEXT appear at the top of the screen. for the past 7 days and in some cases, watch a programme INFO menu of channel genres including Entertainment, Lifestyle, INFO Press on your remote control to see what you can INFO thatINFO you’ve missed. To search the Backwards Guide simply Children and News & Sport. do with that programme, including: BACK scrollEXIT to the left from the TV Guide using the button on INFO Selecting a genre will display all the channels within your remote. Any programme that is blue and marked with WatchBACK Live EXIT that category. INFO LIST TEXT Takes you straight to the show as it’s being broadcast. is available to watch by selecting the programme and You can go backBACK to the fullEXIT channel list by selecting BACK EXIT pressing and then choosing WatchLIST TEXT Now from the Action Watch From Start INFO All Channels at the top of the menu. R BACK EXIT Menu. YourR TV Box needs to be connected to the internet for Where available, this takes youINFO to the beginning of the show INFO INFO R R AD SUBthis service. BACK EXIT (even if it has already started). Your Box must be connected BACK EXIT R SMART TIP SUB to the internetAD to use this feature. R BACK EXIT HOME BACK EXIT LIST TEXT R R HOME LIST RTEXT SMART TIP Record The function can also beR used to filterLIST any TEXT AD SUB R

HOME BACK EXIT You can use this optionLIST to recordTEXT the show. channels that you have marked as Favourites. Press R to jump backR by 24 hours at a time for AD SUB INFO Watch Live in HD For more information about setting Favourites see R faster navigationLIST TEXTSUB of the Backwards Guide. AD In some cases, if the show you’ve selected is inR SD but page 20. HOME INFO INFO LIST TEXT HOME an HD version is available on another channel, selecting this LIST TEXT INFO option will take you toSUB the HDAD broadcast instead. BACK EXIT BACK EXIT

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More Episodes Browsing the Guide while watching TV More Episodes makes finding your favourite programmes You don’t have to stop watching TV to see what else is on. even easier. Simply highlight a programme in the TV Guide For a quick snapshot of what’s on now and next, press any and select More Episodes to see any other episodes that of the arrow buttons on your remote. LIST TEXT are available on TV over the next 7 days or if your box is To scroll through the channel list press and to see connected to the internet, On Demand. what was on earlier or later on that particular channel, press INFO Showing Again . INFO

If you go to Showing Again this will also show you any future To go back to watching full screen live TV,LISTLIST PressBACKTEXTTEXT EXIT . airings of that particular episode of the programme. LIST TEXT INFOINFO INFOINFO LIST TEXT LIST TEXT BACKBACK EXITEXIT SMART TIP INFO INFO INFO BACK EXIT INFO INFO BACKBACK EXITEXIT R BACK EXIT BACK EXIT Press INFO to see information aboutR R the RR R

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SUB AD AD BACK LIST R HOME SUB on the remote to record that particular episode. episode. particular that record to remote the on above. described as remote, the on Record Series option. Series Record the choose and press programme, the highlight series, awhole To record Menu in Action Link the Series From press and record to want you programme the Highlight Guide TV the From press and record to want you programme the Highlight menu &Next Now the From press now, watching you’re programme the To record TV live from record touch One Recordings section. you canmanageyourrecordings byvisitingthe It’s torecord yourfavourite easy shows,and Ways to record Recordings to the programme name. programme the to TEXT INFO EXIT R on your remote. A remote. your on AD BACK LIST R HOME SUB TEXT INFO EXIT R symbol will appear next next appear will symbol AD AD BACK BACK LIST LIST R R HOME HOME SUB SUB TEXT TEXT INFO INFO EXIT EXIT R R AD

BACK LIST R HOME SUB TEXT of the channels you are recording. are you channels the of one or recording, adifferent watch you while channels two record can you or another, watch you while channel one record to able be will you Box, your to connect that cables two has and LNB Hybrid or Octo) or Quad (Single, note Please • • either: can Box TV 4K your LNB, aWideband have you If record? canyou many programmes How INFO EXIT recording. are you channels the of one or recording a different watch you while channels different four up to Record or,another; watch you while channels different three up to Record SMART TIP the channel list one page at atime. at page one list channel the the recording has finished. has recording the when standby into go will Box TV Your 4K recording. the stop won’t the recording Use while standby Pressing R AD BACK LIST that if your dish is fitted with a Standard a Standard with dish is fitted your if that R and and HOME SUB TEXT AD BACK LIST INFO EXIT R HOME SUB R TEXT INFO EXIT buttons to quickly scroll through through scroll quickly to buttons R R LIST BACK SUB AD INFO EXIT TEXT R LIST BACK SUB AD INFO EXIT TEXT please see page 29 page see please setup, during have you LNB of type To which out find a recording. watch you while channel one record or atime, at channel one (and watch) record to able be only will you then Box, your to connected cable asingle with LNB aStandard have you If R LIST BACK SUB have already recorded already have you something watching are you while recorded be can that channels of No. channel adifferent watch you while recorded be can that channels of No. used being not is Box the when recorded be can that channels of No. R LIST BACK SUB AD INFO EXIT TEXT AD INFO EXIT TEXT R R LIST LIST BACK BACK SUB SUB . AD AD INFO INFO EXIT EXIT TEXT TEXT R LIST BACK SUB Standard LNB 0 1 1 with a single cable connected to your box AD INFO EXIT TEXT Standard LNB or Hybrid LNB 2 2 1 with two cables connected to your box 4 4 3 Wideband LNB 13 Recordings

LIST TEXT LIST TEXT

INFO INFO INFO INFO Record from where you start watching Solving a recording conflict See what you’ve set to record BACK EXIT BACK EXIT Your Box automatically saves up to two hours of the channel If you have set your Box to record too many shows at You can find all of your scheduled recordings by going to the you are watching, even if you’re not recording. So if you the same time, your Box will help you solve a recording Recordings section and selecting Planned . BACK EXIT decide that you want to record a programme part way conflict. BACK EXIT When a show is set to record or is recording,R the R icon will through watchingR it, press R and your Box will record from If the programme is on at another time, your Box will suggest appear next to it in the TV Guide. AD SUB the point you tuned into that channel. R SUB various ways of resolving the conflict, such as recording it AD R The icon shows the programme is part of a series when HOME later on a +1 channel. LIST TEXT Recording a series HOME you started watching. Every episode will be recorded and LIST TEXT If the programme is part of a series, you’ll be asked whether stored together. you’d like to set the whole series to record or just that one epsiode. RECORDING ICONS HD alternative If the programme is also on in HD, you may be asked whether Watched Series recording set you’d like to record the High Definition version.Please note that recording a HD show will take up more space on your Kept (won’t be deleted) Recording set SUB AD hard drive. SUB AD Unwatched Recording failed

Part watched Watch from the start

14 Recordings

Find and watch a recording LIST TEXT

All the programmes you’ve recorded are listed Recording playback controls INFO Play:LIST ToTEXT start watching a recording, highlight it, press in the Recordings section. You can find this INFO and select Watch Recording Now or Continue Watching INFO from the Home menu. BACK EXIT if you have partiallyLIST watchedTEXT the programme already. Most Recent INFO Pause: Press to freeze the screen while you’re playing, Lists all your recordings chronologically. BACK EXIT INFO fast forwarding, or rewinding a programme. BACK EXIT R Planned INFO R Fast forward and rewind: Press or to shift to a Lists all your scheduled recordings. BACKAD SUBEXIT BACK EXIT different place in the recording. YouLIST LIST canTEXT TEXTchoose different R R R A-Z HOME speeds, up to 32× by pressing or repeatedly. LIST INFO INFO TEXT Lists all your recordings alphabetically. AD SUB LIST LIST TEXT TEXT R Stop: To stop a programme and return toINFO yourINFO list of BACK EXIT

HOME R BACKBACK EXITEXIT INFO INFO Deleting Soon recordings, press . R LIST TEXT

When your Box starts running out of hard drive space, your INFOINFO AD SUB R oldest watched recordings will appear here. BACKBACK EXITEXIT BACK BACK EXIT EXIT HOME R R R R These recordings will be deleted if your box needs to make LIST TEXT AD AD SUBSUB space for planned recordings. BACKRBACKR EXIT EXIT R R HOMEHOMER R Kept LIST LIST TEXT TEXT AD AD SUBSUB If you want to protect one of your recordings from being R R SUB AD LIST TEXT HOMEHOME deleted, find the programme in your list of recordings, LIST LIST TEXT TEXT SUB AD click the button on your remote and select KEEP INFO from the menu. INFO

BACK EXIT SUBSUBSUB AD AD AD 15 SUBSUB AD AD BACK EXIT R R

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SUB AD Recordings

LIST TEXT

INFO Managing your recording space Keeping a recording Rewind live TV LIST TEXT INFO You can check how much space is left for new recordings To keep a recording (and make sure that it won’t be deleted You can rewind any channelLIST TEXT up to 2 hours, or to the point BACK EXIT using the bar at the top of the Recordings screen. if your Box runs low on space) select the recording, press you tuned to the channel, whichever comes first, by pressing INFO and choose KEEP from the list of options. on your remote. You can also pause, and if you have INFO If there is not enough space for a new recording, your Box INFO rewoundLIST TEXT you can fast forward.INFO will automatically delete the oldest watched recording. Kept recordings will be marked with the , and can be BACK EXIT BACK EXIT You can check which programmes are next in line to be found in Kept. To return to live TV pressBACK EXIT R or . R INFO TEXT deleted by selecting the Deleting Soon option in the LIST INFO Delete a recording AD SUB R BACK EXIT BACK EXIT Recordings Menu. To delete a recording, highlight it, press and select INFO R R HOME BACK EXIT Delete Recording from the list. LIST TEXT INFO R R LIST TEXT BACK EXIT AD SUB R SMART TIP If the recording is part of a series, your BoxBACK will askEXIT if you R R LIST TEXT AD SUB HOME INFO R want to delete all the recorded episodes of that series. AD SUB LIST TEXT LIST TEXT R Please note that High Definition (HD) programmes use HOME To do this, highlight Delete Series and press . HOME INFO LIST TEXT more recording space than Standard Definition (SD) INFO LIST TEXT INFO BACK EXIT PauseBACK liveEXIT TV INFO programmes. R R You can pauseINFO the programme you’re watchingBACK by pressingEXIT AD SUB BACKon yourEXIT remote control. A live TV show can be paused R BACK EXIT for up to two hours, and when you’re ready to HOMEwatch again, SUB AD LIST TEXT R R press . BACK EXIT R R BACK EXIT AD SUB After two hours on pause your Box will automatically start to R SUB AD R R SUB AD HOME AD SUB play the programme from the point that you paused the TV. LIST TEXT R AD SUB SUB AD HOME R LIST TEXT HOME LIST TEXT 16

SUB AD

SUB AD SUB AD Reminders

From the TV guide you can now set reminders for shows you don’t want to miss. You can set reminders for any shows that you don’t wantLIST TEXT to miss by highlighting it in the TV Guide, pressing and INFO selecting Set Reminder from the menu. INFO

If the show is also available in HD you will be asked toBACK EXIT choose whether you would like the reminder to be set for the programme in HD or SD. You can review your reminders in the Reminders section of BACK EXIT R R the Home Screen, by Most Recent or in alphabetical order.

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17 On Demand

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INFO

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Some On Demand services such as Netflix and YouTube allow Find hundreds of hours of programmes ready BACK EXIT you to cast content from your mobile phone or tablet to your to watch whenever you want by selecting the R R TV through your Box. To do this first check that your mobile On Demand section in the Home menu. AD SUB phone or tablet, and your Box, are connected to the same R LIST TEXT Use to browse through the On Demand HOME wireless network. Then open the On Demand app on your LIST TEXT services available, and to select one. mobile phone or tablet and select what you want to watch. INFO Tap the cast button , which is usually found at the top of You can also get to the On DemandINFO menu directly by LIST TEXT LIST TEXT LIST TEXT LISTLIST TEXT TEXT pressing theLISTLIST OnTEXTTEXT Demand button on your remote control. the app or video, and choose ‘Freesat TV Box’ from the list. BACK EXIT INFO INFO Your chosenINFOINFO content will then open on the serviceINFO and play INFO INFO INFO INFO Your remote controlINFOINFO also features buttons for BBC iPlayer, BACK EXIT BACK EXIT BACKBACK EXITEXIT INFO on your TV. ITV Hub and Netflix. Pressing these buttons will launch each INFOBACK EXIT INFO BACK EXIT BACK EXITBACK EXIT BACKBACK EXITEXIT R RplayerR immediately.R R RBACK RR EXITBACK R EXIT R NEED TO KNOW

AD SUB AD SUB R R ADAD SUBSUB R R While watching an On Demand programme, you can use the BACK EXIT HOME HOME SUB AD HOMEHOME LIST TEXTLIST TEXT AD SUB LISTLIST TEXTTEXT R Your Box must be connected to the internet to view R playback buttons R just like a recording. HOME programmes On Demand. BACK BACKEXIT EXIT AD SUBLIST TEXT LIST TEXT TEXT Please note that On Demand programmes cannot be R LIST R R R R HOME recorded. Some On Demand services require aLIST paid subscription.TEXT INFO INFO AD SUB AD SUB INFO INFO R R SUB ADSUB AD SUBSUB ADAD HOME BACKHOME EXIT BACK EXIT LIST LIST TEXT TEXT

BACK EXITBACK EXIT Disclaimer: On Demand services correctR at time ofR Rgoing to print.R

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SUB ADSUB AD Settings

The Settings menu lets you set up your Box Picture & Sound Digital Audio Output exactly how you want it Find out the resolution of your TV, and see if it is 4K ready. If you have external speakers, such as a soundbar, amplifier During setup, your Box will automatically configure itself or AV receiver connected to your Box via the Optical output, Select Settings from the Home menu and use the arrow keys to use the best picture resolution that your TV can show: you can use this option to set the audio output to Stereo or on the remote to select the following options: Surround according to your speaker capabilities. • 576 – SD (Standard Definition) • Picture & Sound • 720 – HD (A lower standard of High Definition) Lip sync • Freesat Channels Connecting external speakers to your Box can cause the LIST TEXT LIST TEXT LISTLIST TEXTTEXT • 1080 – HD (High Definition) INFO INFO sound to fall slightly out of sync. If this happens, choose • Internet Connection INFOINFO

INFO INFO INFOINFO • 2160 – 4K (Ultra High Definition) Lip Sync and change the delay setting until the sound and BACK EXIT BACK EXIT • ParentalBACKBACK ControlsEXITEXIT LIST TEXT If you can’t see the 2160 (4K) option then your TV isn’t picture align again. • Accessibility & Language BACK EXITBACK EXIT BACKBACK EXITEXIT INFO R R R R 4K ready. • SystemR R SettingsRR AD SUB AD SUB R R SMART TIP ADAD SUBSUB R R HOME HOME LIST TEXT By selecting “Auto”, your Box will automatically detect INFO HOMEHOME LIST TEXTLIST TEXT • Freesat Account LISTLIST TEXTTEXT the highest resolution that your TV can support. Don’t forget to press Save & Close . If you press BACK EXIT • System Information LIST TEXT INFO You can choose to downgrade your picture, but you without saving your settings it will cancel anything you cannot select a resolution greater than your TV is able Choose an option by highlighting it and pressing . INFO have set up. INFO BACK EXIT BACK EXIT to display. When you’re ready to exit the section pressSUB the ADSUB AD INFO SUBSUB ADAD If you have a 4K TV with HDCP less than 2.2 you will R R button on the remote to go back to the Home menuBACK. EXIT have problems playing content in Netflix. See page28 AD SUB R for more details. BACK EXIT HOME R LIST TEXT R BACK EXIT R R AD SUB R AD SUB HOME R LIST TEXT 19 HOME LIST TEXT

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Freesat Channels Freesat Channels allows you to rescan Regional Channels channels, set Favourite and Regional Channels, Some BBC channels have regional variants. Your Box will and also hide particular channels if required. automatically select the region matching your postcode You will need to confirm your PIN before you during set up, but you can manually change your region in enter this section – the default pin is 0000. the Settings menu. Within Settings, select Freesat Channels and LIST TEXT Channel Scan then scroll down to Regional Channels and press . INFO While new channels will appear in your TV Guide Now select Edit Regional Channels to see a list of available automatically, if you have recently moved house you may INFO regional channels and choose the region you want. want to do a manual channel scan to set your new local BACK EXIT channels. Hide Channels As part of our parental control settings you can choose to Favourite Channels BACK EXIT LIST TEXT hide channels. Hidden channels will no longer be seen within You can mark a channel as a favourite so it’s easier to find R R the TV Guide or Recordings section. by selecting it within the TV Guide and pressing . INFO LIST TEXT AD SUB You can hide a channel by selecting it within this section and R You can access your favourite channels by pressing the INFO HOME pressing . INFO TEXT LIST TEXT LIST button on your remote. BACK EXIT To reinstate hiddenINFO channels, go to your Hidden Channels list

within theBACK FreesatEXIT Channels section of Settings and select INFO

Edit Hidden Channels . BACK EXIT INFO R R BACK EXIT AD SUB BACK EXIT R R R HOME LIST TEXT AD SUB R 20 SUB AD HOME LIST TEXT BACK EXIT R R

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Internet Connection Parental Controls Connecting your Freesat TV box to the internet Please note that your Box must be connected to Parental Controls allow you to manage your enables you to make the most of On Demand the internet for you to enjoy features including: children’s viewing and restrict access to certain content and remote recordings. • Free and paid On Demand players including channels. Once set, Parental Controls won’t BBC iPlayer, ITV Hub, Netflix and YouTube You can connect your Box to the internet allow you to watch a recording of a guidance wirelessly, or by using an Ethernet cable. • Watch from Start function (selected channels only) rated programme before the watershed • Faster loading of icons and information without first entering a four digit PIN. If you are connecting to your broadband via an Ethernet • Enhanced search cable (not supplied), simply plug the cable into your Box and By default, your Box’s PIN is set to 0000, but you can change this by selecting the Set a PIN option within the connect it to your router, then select Use Wired Connection • Setting Recordings remotely with the Freesat App Parental Controls menu. You will also need this PIN to in Settings. factory reset your Box. To connect your Box to the internet via a wireless connection, For more information about how to hide specific channels go to the Settings section, select Internet Connection and please see page 20. then Network Setup . Your Box will automatically look for all available wireless networks and list them on screen. Many On Demand services come with their own parental control settings, these operate separately from the PIN you Select your wireless network and enter your wireless have set on your Box. Where available, you can choose to password. enable these settings directly through the services on your Box or online, depending on the service provider.

21 Settings

LIST TEXT

INFO LIST TEXT

INFO INFO Accessibility & Language BACK EXIT INFO Accessibility and language services make Audio Description BACK EXITSubtitles Audio Description is an additional audio track on a Subtitles provides a text version of the dialogue in a show. BACK EXIT programmes more accessible to visually R R programme that includes a spoken description of what You can turn Subtitles on or off within the Settings menu, impaired and hard of hearing viewers. Use BACK EXIT is happening on screen, including language, movements, or by pressing ADthe SUB button on your remote control. R this menu to set your Preferred Language for R R actions and expressions. You can turn Audio Description HOME Subtitles and Audio Description, set an audio LIST TEXT on or off within the Settings menu, or by pressing the AD SUB R beep or change the picture contrast to high SMART TIP button on your remote control. HOME contrast mode. Remember to Save & Close before exiting this section LIST TEXT Audio Beep Assistance otherwise your selections will not be saved. Audio Beep Assistance is an audio service where, when activated, a beep will sound when you are navigating around the TV Guide and come across a programme or channel that Please note has Audio Description. Subtitles and Audio Description are provided by the broadcasters, not Freesat, so if the language you have SUB AD selected isn’t available, your Box will default to the first available language supplied. SUB AD If Subtitles or Audio Description are not available on a particular programme or channel, it is because the broadcaster has not provided them.

22 Settings

High Contrast Mode High Contrast Mode is an accessibility feature that increases the picture contrast to make it easier for visually impaired viewers to read text on screen. To enable this feature select On and then press Save & Close. To turn this feature off simply navigate back to Settings, Accessibility & Language, High Contrast Mode and select Off. Remember to Save & Exit.

23 Settings

System Settings Standby Mode Standby Mode (Power Saving) The power used by your Box depends on which standby mode Use this setting to adjust the power usage of your Box when you have selected and whether it is connected to a network. This section enables you to set how much it is in standby. You can see more detail in the table on this page. Your Box comes pre-set to use the lowest possible amount energy your Box uses when you are not Power Mode: watching TV. of power when in standby. This is Passive Standby mode. However, to make use of some features such as Remote Auto Power Down Connected Not connected Record, your Box needs a bit more power to check your Standby Mode If your Box has been on without any interaction from you to a network to a network Freesat account for new or modified recordings. This (such as pressing any button on the remote) for your chosen is Active Standby mode. You should be logged into your time period, it will automatically go into standby mode. Passive Standby 1.06 Watts 0.32 Watts Freesat account for this to be available. Don’t worry, an on screen warning will be displayed a minute before this happens in case you are still watching. You can Power saving information Active Standby 8.5 Watts 8.5 Watts press any button on your remote to restart the Auto Power Pressing the power button on your Box or remote control will either turn your box on or put it into passive or active Down timer again. In full operation 9.1 Watts 9.1 Watts You can choose how long the Box is on before it goes into standby mode, depending on what you have chosen. Auto Power Down, the default time is set to 4 hours.

24 Settings

System Settings The System Settings menu contains some Delete Recordings HD Prompt options to reset your Box should it be Deletes your recordings without losing any of your Box If you do not want to be told that the programme you are necessary. settings. watching in SD is available in HD, you can use this setting to Full Factory Reset disable the popup. If your Box is unresponsive or stops working as expected, This action is only advisable if resetting or rebooting your Non-Freesat Mode then you may need to Reboot or Reset it to get it up and Box hasn’t fixed the problem you were experiencing. Please Choose this mode only if you wish to watch free to air running again. note that performing a Full Factory Reset will delete all of satellite channels that are not included within Freesat’s There are a few options for this (please note that your your settings along with any recordings you have on the Box. channel listing. PIN is required to activate any of these options): It is important to note that entering this ‘Manual Mode’ Reboot Box SMART TIP will restrict most Freesat features. You can change back to Activate by selecting the Reboot option from the System If you are looking to give your Box to someone else normal mode at any time by selecting the ‘Back to Freesat’ Settings menu, or by holding down the power button on the or resell it, we recommend performing a Full Factory option on the Home menu. Box for five seconds. Reset to ensure that all of your personal information Reset Settings Only and recordings are deleted. Allows you to reset the Box without losing any of your recordings.

25 Settings

Freesat Account You’ll need a Freesat account to connect your Log in to an account Box with the Freesat App. Once paired, you If you already have a Freesat account, you can log into it can use the App to set remote recordings – using this menu option. triggering recordings at home when you’re out Follow the on screen instructions to enter your username and about, as well as managing your recordings and password. using your mobile. Manage accounts If you want to remove any Freesat accounts linked to your Register new account Box you can do this in the Manage Accounts section. To register a new account choose this menu option. You will be asked to enter an email address and then press Proceed. SMART TIP Freesat will send an email to you with a link to the registration webpage. You can have up to five Freesat accounts connected to your Box, and while you can connect your phone or tablet SMART TIP to multiple boxes it will default to one primary box, which you can set via the App. Your username will be the email address you supplied when you registered.

26 Settings

System Information

The System Information menu in Settings SMART TIP contains some important details about your Box, including your Box’s model number, To find out how to tell what type of LNB you have device ID and serial number, as well as on your satellite dish, see the Smart Tips section on satellite signal and network information page 29. that our Customer Service team may need to help diagnose and resolve any issues you might have.

27 Smart tips

How to pair a phone or tablet with your Box How to tell if your TV is 4K ready Why does my box squeak? To pair your phone or tablet with your Box you’ll need to Your Box can show 4K or UHD content when available. While in standby your Box will regularly check for updates have set up a Freesat account and downloaded the App. However, if your TV isn’t 4K ready, it won’t be able to show issued by Freesat to fix bugs and introduce new features. You can log in or register a new Freesat account within the 4K content. When it finds a new update your Box will automatically Box’s Settings menu. If you have a 4K TV with HDCP of less than 2.2 you will have restart to install it. During this process you may hear a short squeak and notice that the light on the front of your Box Once you have logged into your account on the Box, log into problems playing content from Netflix. If this occurs try changes colour. This is completely normal and nothing to be the App (using the same account information) and go to the changing your screen resolution to HD 1080 to resolve it. concerned about, Once the update is complete your Box will App settings menu where you should see your Box listed operate as normal. within the Paired Boxes section. Once paired, you can use the App to set remote recordings and reminders, and it can even be used as a remote control (for more information about the App please see page 8).

28 Smart tips

How to identify your satellite dish’s LNB type What are the different types of LNB: Hybrid LNB An LNB (Low-Noise Block downconverter) is the receiving Wideband LNB Hybrid LNB’s work with our new 4K Box as well as older device on a satellite dish (the bit that sticks out from If you’ve switched from Sky Q then your dish is likely to have Freesat Boxes, letting you record up to two shows at the the middle of the dish) that determines the number of a wideband LNB and you will be able to record three different same time. recordings your Box can make at the same time. channels while you watch another, or record four different MDU/MDU 2 While your 4K TV Box works with most UK satellite dishes channels while you watch a recording you made earlier (or If you live in a block of flats with a communal satellite dish, (including where you previously received UK satellite TV any programme On Demand). you will need to ask your managing agency or landlord to from a different provider), the number of recordings that can Single, Quad or Octo LNB confirm your setup. be made at the same time will depend on the type of LNB. If your dish is fitted with a Standard (Single, Quad or Octo) SMART TIP You can check what LNB you have by looking in the System LNB and has two cables that connect to your Box, you will be able to record one channel while you watch another, or record Information menu in Settings. Go to the Signal Strength For more information about LNB’s and recordings, two channels while you watch a recording you made earlier. menu and next to ‘Type’ your LNB information is displayed see the table on page 13. as follows: If you have a Standard LNB with a single cable connected to • Wideband LNB your Box, then you can record (and watch) one channel at a time, or you can record one channel while you watch • Standard LNB (1 cable) a recording you made earlier. • Standard LNB (2 cables) To record up to four shows at the same time you will need • MDU a satellite installer to replace the LNB on your dish with • MDU 2 a wideband version. For more information about satellite dishes and installation please visit freesat.co.uk/dishinstall

29 Smart tips

Changing your TV region Lip Sync If your internet isn’t working on any other devices and your You can change your TV region by following the instructions Connecting external speakers to your Box can cause the Box is connected wirelessly, then try resetting your router, within the Freesat Channels section on page 20. sound to fall slightly out of sync. If this happens go to or turn it off and on again. Please note that some regional channels cannot be changed Settings, select Picture & Sound and then Lip Sync where If your Box is connected via Ethernet, check that manually. you can change the setting to realign the audio to the the cable hasn’t come loose. Then go to picture. LIST TEXT If you are receiving the wrong regional channels you should Settings and Internet Connection and if you see complete a channel scan entering your correct postcode. Alternatively, connect the soundbar to your TV and audio will a ‘use wired connection’ button press . INFO be sent via your HDMI cable. Remember to press Save & Close . If this doesn’t solve the problem then you will needINFO to get Remember to press Save & Close . in touch with your internet service provider for further Connecting your soundbar, amplifier or AV receiver BACK EXIT assistance. You can connect an audio device to your Box using an Optical Problems with internet features cable (not supplied). Connect one end of the optical cable If you have any issues with features that require internet If your internet is working correctly but you are still having connectivity such as On Demand, Watch from Start or issues connecting your Box, then please call our Call Centre BACK EXIT to your audio device and plug the other end into the Optical R R socket on the back of the Box. Freesat account, check that your Box is still connected who may be able to assist further. SUB to the internet by going to Settings and selecting AD R HOME Internet Connection . LIST TEXT If the screen says ‘You are not currently connected to the internet’ check that your internet is working by using it on another device such as a smartphone, tablet or computer.

30 SUB AD Smart tips

Forgotten PIN My remote control has stopped working If your satellite signal appears to be good, try rebooting your Your Box’s default PIN is 0000. Check your remote control’s batteries are charged and Box by holding down the Power button for five seconds. If you have changed your PIN but cannot remember it inserted correctly. I can’t see anything on my TV then you will need to perform a Full Factory Reset. Please also check that there’s nothing blocking the infrared First check that your Box’s power supply unit is working Turn off at the mains socket, then holding down the ‘On’ receiver (the shiny black square) on the front of the Box. correctly (a green light should be illuminated). Next, check button on the Box, turn the mains socket back on. Continue The audio is out of sync that the HDMI cable is connected to your Box and try holding down the ‘On’ button for ten seconds and then Connecting external speakers to your Box can cause the disconnecting and reconnecting the HDMI cable to your TV. release it. sound to fall slightly out of sync. If this happens choose Next, check that your Box is powered on (there should be a Please note that performing a Full Factory Reset will Lip Sync in the Picture and Sound menu and try changing blue light on the Box). Finally, check that your TV is working wipe all settings and recordings from the Box. the setting to one that realigns the audio to the picture. by using the TV remote and going to the settings of the TV. Default PIN Please see the Lip Sync section within Settings on page 19. My Box is not receiving a satellite signal Your Box’s PIN is set to 0000, but you can change this by My Box keeps losing satellite signal Go to Settings, and then System Information and then Signal Info to check your signal quality and strength. selecting the Set a PIN option within the Parental Controls Check that your satellite cables are connected securely menu. and that your dish isn’t obscured (by scaffolding or fallen Next you could try doing a channel scan by going to Settings, The Box has frozen branches or similar) or that it hasn’t been moved out of then Freesat Channels and then Channel Scan. This will If your Box stops functioning or ‘freezes’ and doesn’t alignment by strong winds or bad weather. You can check check for any LNB changes and search for a signal. reactivate itself within a few minutes, you can manually your signal strength and quality in the System Information Please note: reboot it by holding down the Power button on the top of menu within Settings. Heavy snow or rain can disrupt satellite signals to your your Box for five seconds. satellite dish. If this is the case, once the weather has passed, the satellite signal should be restored.

31 Smart tips

Programming the Freesat LIST TEXT

remote control to control LIST TEXT INFO

your TV INFO INFO

BACK EXIT If this doesn’t work, you can manually programINFO your Freesat You can use your FreesatLIST remoteTEXT control to remote control. BACK EXIT turn your TV on and off, and LISTto controlTEXT the INFO TV volume. 1. Turn your Box and TV on. BACK EXIT R INFO R INFO To do so, your Freesat remote control needs to discover 2. Set the volume of your Box to maximum (you might want BACK EXIT R R BACK EXIT INFO to turn down your TV’s volumeAD SUBa bit first). which brand of TV you have. Follow these steps to set R BACK EXIT HOMEAD SUB this up. 3. Press and hold both the and buttons on your LIST R TEXT

Freesat remote control for three secondsHOME then release the BACK EXIT 1. Turn your Box and TV on. LIST TEXT R R buttons. 2. Set the volume of your Box to maximum (you might want BACK EXIT R R The LED will light up and stay on to show that the remote to turn down your TV’s volumeAD SUBa bit first). R is ready to be programmed. HOMEAD SUB 3. Press and hold both the and buttons on your LIST R TEXT 4. Go to the TV Code table on our website Freesat remote control for three secondsHOME then release the LIST TEXT buttons. The LED will light up and stay on to show that the (freesat.co.uk/universalremote) and find the code for your remote is ready to be programmed. TV. There may be more than one code. If the first one you try doesn’t work, you’ll need to repeat these steps trying SUB AD 4. The remote control contains a list of different TV remote each code in turn until you find the right code for your TV. SUB AD control signal codes. Use the P and P buttons to go through that list. When your TV turns off, you have found 5. Keep your Freesat remote pointing at your TV. Enter the the right code.LIST TEXT LIST TEXT LIST TEXT four digit code from the table. The remote will blink its LED briefly and then try to INFOsend INFOa “Power button” signal SUB AD 5. Press the button to tell the remoteINFO controlINFO to save INFO to your TV. this code. BACK EXIT BACK EXIT SUB AD INFO 6. IfLIST your TVTEXT turns off, you have found the right code. Press BACK BACKEXIT EXIT

BACK EXIT R R R R to tell the remote control to save this code. INFO SUB AD AD SUB R R

HOME HOME If your TVINFO doesn’t turnLIST off,LIST TEXTyou willTEXT need to go back to step

fourBACK and EXITtry a different code. BACK EXIT R R SMART TIP AD SUB R BACK EXIT SUB SUBAD AD HOME TheR remote control will exit programming mode R LIST TEXT after 30 seconds. AD SUB R

HOME LIST TEXT

SUB AD

SUB AD LIST TEXT

Smart tips LIST TEXT INFO

INFO INFO

BACK EXIT INFO

BACK EXIT How to find out which TV code is programmed into my If you have any problems that are not covered in BACK EXIT Freesat remote control R R the manual, or you have attempted the suggested You can find out which TV code is programmed into your BACK EXIT R R troubleshooting fixes and this has not helped then Freesat remote control by followingAD SUB these steps: please call our call centre on 0345 313 0051 R 1. Press and hold both the andHOME AD buttonsSUB on your R LIST TEXT or email [email protected] LIST TEXT Freesat remote control for three secondsHOME then release the LIST TEXT buttons. LIST TEXT INFO

LIST TEXT 2. Press and release the INFO button. The LED will INFO BACK EXIT flash once. INFO LIST TEXT INFO Your remote control’s LED will now show four bursts of BACK EXIT INFO blinks. Count the blinksLIST in eachTEXT burst to discover the code. INFO BACK EXIT BACK EXIT (Note that a zero is represented as ten blinks) R INFO R INFO SUB AD BACK EXIT How to reset my FreesatBACK remoteEXIT control AD SUB R INFO R R SUB AD You can remove the TV code programmed into your Freesat BACK EXIT BACK EXIT HOME R R LIST TEXT remote control by following theseAD SUB steps: R BACK EXIT Press and hold both the andHOME AD buttonsSUB on your 1. R R LIST R TEXT Freesat remote control for three secondsHOME then release BACK EXIT LIST TEXT AD R SUB R the buttons. R HOME TEXT 2. Press and release theAD SUBbutton. The LED will blink once. LIST R

HOME 3. Press and hold the button for five seconds. LIST TEXT The LED will blink five times to confirm that the remote control has removed the TV code. SUB AD

SUB AD

33 Notices

IMPORTANT SAFETY INFORMATION CONNECTING POWER • Do not use a damaged mains socket outlet. FREESAT.CO.UK • Only use the 12V, 3A power supply unit supplied with the TV • Do not touch the TV Box, power cable, power supply unit or Customer Service Box. other accessories with wet hands. 0345 313 0051 • First connect the power supply unit to the TV Box, before [email protected] connecting to the UK mains socket. • Only connect the power supply unit to a UK 3-pin mains socket Please read the following safety information carefully before supplying 220 - 240V AC, 50 Hz. using the TV Box and follow any instructions. Please keep this Do not connect to any other electrical supply. notice for your and others’ future reference. • The power supply unit is a safety disconnection device. Therefore, ensure that the mains socket is always accessible so GENERAL SAFETY NOTICES that the TV Box can be disconnected from the electricity supply if necessary. • Check the TV Box after removing it from the packaging. If it has suffered any externally visible damage in transport, do • Where possible, put the TV Box into standby five minutes not connect the TV Box to the power supply. Contact Freesat before disconnecting from the mains socket. Customer Services. • When disconnecting the TV Box, first remove the power supply • Do not use the TV Box if it or any of its accessories appear not unit from the mains socket before removing the power cable to be working correctly or are damaged in any way (e.g. power from the TV Box. supply unit or power cable are damaged), there has been • Disconnect the TV Box from the mains socket before you move exposure to liquid of any kind or it has been dropped. or relocate it. • Failure to follow the instructions, or use of the TV Box or any • Do not overload the mains socket, extension cord or use a of its accessories when defective, could lead to damage or mains adapter as this may result in an electrical fire or shock. injury to property or person and may void the manufacturer’s • Unplug the TV Box from the mains socket when left unused for warranty. Contact Freesat Customer Services or your retailer long periods of time. for support. • Never attempt to open the power supply unit, as there are high-voltage live parts inside. • There are no user-serviceable parts inside the TV Box. • There are no user-serviceable parts inside the power supply unit. • Do not modify the power supply unit or power cable. • Do not damage the power cable. If it does become damaged, replace the complete power supply unit. Contact Freesat for support. • Do not bend, pinch, twist, or walk on the power cable. • Keep heat sources, such as heating appliances, away from the TV Box, power supply unit, power cable and other accessories. • Do not place heavy items on the power cable.

34 Notices

POWER SUPPLY GENERAL USE, POSITIONING AND MAINTENANCE RADIO EQUIPMENT DIRECTIVE STATEMENT OF COMPLIANCE • The TV Box and its accessories should not be exposed to rain, Hereby, Freesat (UK) Limited, declares that this TV Box is in INFORMATION PUBLISHED VALUE AND PRECISION UNIT moisture or other liquid of any kind. compliance with Directive 2014/53/EU. For a copy of the full text Manufacturer’s name or trade Acbel Polytech Inc. • No objects filled with liquid should be placed on or near to the of the EU declaration of conformity please access the following mark, commercial registration No. 159, Sec.3, Danjin Road., TV Box. URL: freesat.co.uk/productcompliance. number and address Danshui Dist., New Taipei City, • Do not use the TV Box outside; or position the TV Box in an The following table shows the maximum radio frequency output 25144 R.O.C. area where condensation occurs. power for this TV Box’s wireless capability for the frequency bands in which the TV Box can operate: Model identifier WAJ021 - • Disconnect the TV Box from the mains socket before cleaning Input voltage 200-240 V it. Use a light dry cloth (no solvents) to dust the TV Box. Frequency Band (GHz) Maximum RF Power Input AC frequency 50/60 Hz • The ventilation slots in the TV Box must be left uncovered to allow proper airflow into the unit. Do not place your TV Box in 2.41- 2.48 +20 dBm Output voltage 12.0 V an unventilated cabinet. 5.150-5.350 +23 dBm (indoor use only BE, BG, Output current 3.0 A • Keep 10cm of space around the unit to ensure the correct air CZ, DK, DE, EE, IE, EL, ES, FR, HR, IT, CY, LV, LT, LU, HU, MT, NL, Output power 36.0 W flow into and out of the ventilation holes. AT, PL, PT, RO, SI, SK, FI, SE, & Average active efficiency 89.3 % • Place the TV Box on a flat surface away from vibration. UK) Efficiency at low load (10 %) 83.3 % • Do not stand the TV Box on soft furnishings or carpets or on 5.470-5.725 +30 dBm other surfaces which could block the ventilation slots. No-load power consumption 0.05 W • Do not stack electronic equipment (e.g. TV, DVD Player etc.) on top of the TV Box or vice versa. WARRANTY BATTERY USE • Do not insert anything through the openings in the TV Box. Freesat warrants that your Freesat 4K Recordable TV Box will The TV Box is supplied with a remote control which uses be free from defects in materials and workmanship under batteries. Please follow these instructions with regards to RECYCLING: PRODUCT AND BATTERIES normal use for a period of one year commencing from the date battery use: Recycling – Do not dispose of this product of purchase. The warranty applies to the product hardware (not software) and is available to UK residents only. Proof of • Batteries should be replaced correctly. or the batteries used with the remote control with your domestic waste. purchase required. For full terms, visit freesat.co.uk/warranty. • Replace the batteries only with the type supplied. The warranty is provided in addition to and does not affect your At the end of their useful lives, the product • Do not mix old and new batteries or different types of batteries legal rights. and batteries contain materials that, when at the same time. processed correctly, can be recovered and • Do not heat or expose batteries or the TV Box to flame. recycled. OPEN SOURCE SOFTWARE • Do not leave the batteries exposed to heat or direct sunlight for By participating in the responsible recycling of the product and Your Freesat 4K TV Box uses open source software. a long period of time. batteries, you will be reducing the requirement for new raw To find out more, go to: • Store the batteries in a cool, dark place. materials and reducing the amount of material that would freesat.co.uk/legal-and-policies/open-source-licences • Remove the batteries if you do not intend to use the remote otherwise end up in landfill. You will therefore help to prevent control for a long period of time. potential negative consequences for the environment and human health. Please use your local community recycling centre, • Do not take the batteries apart. or contact your local authority, retailer or Freesat Call Centre or Customer Services for more information.

35 Notices

END USER LICENCE AGREEMENT Software in your Freesat 4K TV Box and the Freesat service are subject to terms of use. Please see freesat.co.uk/terms-of-service

Manufactured by ARRIS Global Limited, Victoria Road, Saltaire, West Yorkshire, BD18 3LF, on behalf of Freesat (UK) Limited 23-24 Newman Street, London, W1T 1PJ. ©2020 Freesat (UK) Limited. Freesat and the Freesat logo are registered trademarks of Freesat (UK) Limited. ARRIS and the ARRIS logo are trademarks of CommScope, Inc. and/or its affiliates. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks are the property of their respective owners.

36 If you have any questions about installation or Freesat, the team are here to help on 0345 313 0051 [email protected]

©2020 Freesat (UK) Limited. Freesat and the Freesat logo are registered trademarks of Freesat (UK) Limited. ARRIS and the ARRIS logo are trademarks of CommScope, Inc. and/or its affiliates. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks are the property of their respective owners. Featured channels and On Demand services are illustrative only and are subject to change.