Sozialwerk St. Georg e. V. 2010 Sozialwerk St.Georg e.V. Working with people, rather than for people Contents 4 Foreword by the Board of Directors Retrospect, guidelines, prospects 6 6 Tasks, aims, structures 10 The Sozialwerk St.Georg Foundation You can see this publication as well as news, events and more at Sozialwerk St.Georg on our Internet site (see screenshot above) Offers and target groups www.sozialwerk-st-georg.de 11 Work and activities Living life and places to live Special services offered Everyday life and leisure time Business Figures Persons cared for: approximately 4,000* Employees: approximately 2,500 Personnel costs: € 88.2 m Revenue: € 112.6 m 15 Figures, data, facts - Total income: € 125.4 m the financial year 2010 Total investments: € 8.4 m * The number of individuals receiving our services rose to around 3,500 in 2010. The figure of 4,000 expresses the number of cases of care provision. All figures correct: 31.12.2010 IMPRINT: Publisher responsible for contents: Sozialwerk St. Georg e. V., Gelsenkirchen Editing: Stefan Kuster Original concept / design: XEO creative communication, Düsseldorf Configuration: GLADE-DRUCK, Schmallenberg We would like to thank all those who contributed articles and others who helped in various ways to bring about the successful completion of this report. 2 | Sozialwerk St. Georg Working with people, rather than for people. Our wish is to provide person-centred services which enable people with disabilities, illnesses or social difficulties to live in a self-determined way. Assisting and supporting all individuals, respecting their uniqueness and dignity and thereby helping them to play their part in society, constitutes for us a Christian and social commitment of pivotal importance. In our clients’ interest, we must secure permanence for our commitment by dealing with challenges encountered and asserting ourselves in the market of social services providers. Our c ommitted and highly qualified members of staff are guarantors of the quality of our work and the basis of our economic success. From the brochure ‘Unternehmenskonzeption/Programm 2000plus’ – available online at www.sozialwerk-st-georg.de/ueber-uns/das-unternehmen/vision Foreword by the Board of Directors Dear Friends and Sponsors, Sozialwerk St. Georg’s leitmotif is „Working with people, rather than for people“. 2010’s central theme was “Inclusion: Being there – right from the start!” In May 2010, clients and employees of Sozialwerk St.Georg triggered numerous animated discussions in Meschede city centre by asking people what the term “inclusion” meant to them. Many politicians and passers-by joined in the lively debate (see the campaign logo, right). At the end of the discussion, all those who had taken part in the dialogue, issued a collective statement. The statement incorporated the specific aspects of inclusion participants had felt were most important to them. One aspect emerged over and over again; it was that inclusion touches all parts of our lives: everyday living, the world of work, education and training and the time taken for leisure. The UN Convention on the Rights of Persons with Disabilities showed that the aims of promoting inclusion are to guarantee equality for people with assistance needs and to prevent discrimination against them in society. We all are required to continuously seek out new ways of improving disabled people’s participation in society and to give them the opportunity, in accordance with St Georg’s 2010 Business Report leitmotif, of “Being there – right from the start!” Sozialwerk St Georg has taken an important step in this direction by extending its Quality Management Systems 2012. We began working on this intensively in 2010. The aim is to focus on our clients more than ever before, not just as care receivers but rather as active participants who, alongside future “participation companions”, will make a significant contribution to improving their quality of life. Dr Fritz Krueger is the Sozialwerk’s first ombudsman. Since May 2010 he has, as part of our complaints management system, made himself available to everyone who uses the Sozialwerk’s services in order to address their concerns. With the consent of the Board of Directors, Dr Krueger’s work is voluntary and professionally independent. 4 | Sozialwerk St. Georg Dieter Czogalla (right) and Wolfgang Meyer invite you on a journey of discovery through Sozialwerk St Georg. Find out how the St Georg employees are working with people with assistance needs and with cooperation-partners to build an “inclusive society” based on the inclusion motto: “Being there – right from the start”. We would like to express our gratitude to all friends and sponsors without whom we would not be able to provide assistance to our clients. We would also like to thank our employees for their commitment and their ideas through which, they have repeatedly succeeded in making sustainable improvements in our clients’ quality of life. We wish you pleasant and interesting reading. Dieter Czogalla Wolfgang Meyer CEO CFO Board of Directors Board of Directors Sozialwerk St Georg – offers care provision for people with assistance needs in many areas of North Rhine Westphalia The Ruhr Area Duisburg · Ennepe-Ruhr-Kreis · Essen · Gelsenkirchen · Hattingen Marl · Ober hausen · Recklinghausen · Witten North Westphalia Ascheberg · Borken · Dülmen · Ense-Bremen · Hamm · Lippstadt Lüdinghausen · Olfen · Senden-Ottmarsbochholt · Soest · Unna · Welver · Werl South Westphalia Arnsberg, -Neheim · Attendorn · Bad Laasphe, -Feudingen Bad Berleburg-Dotzlar · Bestwig · Brilon · Eslohe-Oesterberge Kierspe · Kirchhundem-Welschen-Ennest · Kreuztal · Lennestadt-Altenhundem, -Halberbracht, -Oedingen · Olpe · Olsberg · Meschede · Morsbach · Netphen- Dreis-Tiefenbach · Neun kirchen · Schmallenberg, -Bad Fredeburg, -Bödefeld, -Gellinghausen, -Gleidorf, -Oberkirchen, -Winkhausen · Siegen Sundern · Wenden · Wilnsdorf-Anzhausen · Winterberg Sozialwerk St. Georg | 5 Retrospect, guidelines, prospects Tasks, aims, structures Our tasks and how we perform them The Sozialwerk St.Georg Foundation Sozialwerk St Georg was founded in 1952 by the Catholic parish of St. Barbara in Gelsen- kirchen-Buer-Erle to help people with support needs. The original commitment was to enable participation in society and the achievement of equal rights for people with disabilities. Through our ongoing development, we have developed into a social services company with differentiated services. We offer structures to people with disabilities and mental illness which allow flexible change-over between in-patient and out-patient levels of care. Our concept is to respect the uniqueness and dignity of the individual and to provide him or her with the support needed to lead a self-determined life. We do this by: • offering care in supported living units. On December 31, 2010 there were 1,955 persons receiving care compared with 1,933 in 2008. In 2010 we were able to discharge 146 persons into private living situations. In 2009, the figure was 183, Discharges to private living situations 250 No. of cases 200 183 167 148 146* 150 126 128 111 111 85 90 100 64 50 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010* • ensuring appropriate professional care where necessary. In 2010, 5.35% of cost bearing commitments in the supported living units related to help for care in accordance with Art. 61 of the German Social Code XII. In 2009 the figure was 6.03%. In 2010, our psychiatric specialist care service carried out 16,703 assessments in private accommodation compared with 17,052 assessments in 2009. Unfortunately, out-patient psychiatric care as decreed by the German Social Code V, has been curtailed through systematically imposed time limitations by health insurance companies. Since 2005, periods of care have been limited to no more than four months. This has had a negative and disadvantageous impact on clients, • providing complementary help and support to people who, to a large extent, are able to manage their lives at home. On December 31, 2010 there were 937 people in out-patient supported living units compared with 782 in 2009, * A decrease in discharges to autonomous living conditions occurred for the first time in 2010. Clients’ wishes, for example, of being transferred from in-patient facilities to out-patient assisted living, could not always be fulfilled. It was not possible to negotiate the higher number of skilled employee hours required to enable this higher demand. 6 | Sozialwerk St. Georg Dieter Czogalla, CEO, Board of Directors • running workshops to prepare people for the requirements of the general labour market and to provide permanent jobs (there were 922 employees in 2010 compared with 898 in 2009), • providing opportunities for occupational employment, meetings and training in day-care facilities and in contact- and advice centres. If individual goals of specifically appropriate help are to be actualized, then we must adhere to our policy of generic offers of care preceding specialist help, out-patient care coming before shared in-patient care and partial in-patient care being offered before considering complete in-patient care. The high flexibility of our in- and out-patient care interface provides structures which permit an adaptable provision of services in line with our clients’ needs. In its capacity as a legally registered association, Sozialwerk St Georg and its subsidiaries are responsible for approximately 2,500 employees who work both full-time and part-time and in- clude young men undertaking