NHSX

Job description and person specification

Position

Job title Data Analyst (Graduate Programme) Directorate/ NHSX Region

Pay band AFC Band 6 Responsible The exact line management responsibilities are to be to determined in line with business priorities.

Salary £31,365 - £37,890 + HCAS where applicable Accountable Head of Analytics Unit to

Tenure Fixed term for 24 months Responsible Directly works as part of NHSX Analytics Unit for

Funding Base London or Leeds Arrangements London (Skipton House) or Leeds (Quarry House).

NHSX NHS England and NHS Improvement

NHSX is leading the largest digital health and social care transformation NHSX is a joint unit between DHSC and NHSE/I. This role is being programme in the world and has been created to give staff and citizens the recruited into NHSE/I. technology they need. NHS England and NHS Improvement (NHSE/I) came together on 1 April We are a joint unit made up of colleagues in the Department of Health and 2019 as a new single organisation. The NHS Long Term Plan focuses on Social Care (DHSC) and NHS England and Improvement (NHSE/I) and will delivering integrated care to patients at the local level and we can best harness the best expertise from industry, the NHS, Government and the health support the NHS to deliver this as a single integrated organisation. and care sectors. Our new operating model represents a strong shift to regional delivery NHSX will deliver the Health Secretary’s Tech Vision, building on the NHS Long supported by expert corporate teams. Local health systems are supported Term Plan. We will speed up the digital transformation of the NHS and social by our integrated regional teams who play a major leadership role in the care. We have set ourselves five missions, which are focused on how we can geographies they manage. make things better for patients and staff. These are: We are jointly committed to creating and maintaining a fair and supportive ● Reducing the burden on clinicians and staff, so they can focus on working environment and culture, where contributions are fully recognised patients; and valued by all and staff feel empowered to carry out their duties to the ● Giving people the tools to access information and services directly; best of their abilities. As employers we are committed to promoting and ● Ensuring clinical information can be safely accessed, wherever it is protecting the physical and mental health and well-being of all our staff. needed; This underpins our values as set out in the NHS Constitution, supports us ● Improving patient safety across the NHS; and to be an Employer of Choice and ultimately enables our employees to ● Improving NHS productivity with digital technology. support the effective care of our patients.

We have established NHSX on 4 core values: The seven integrated regions of our joint enterprise will work with local ● Open systems to support and improve how care is provided to patients and ● Respectful communities. These regions will be supported by the corporate centre ● Collaborative providing expertise and developing policy. The focus will be on guiding ● Innovative and managing the delivery of services through local integrated health systems, sustainability and transformation partnerships, and devolution areas.

These values are guiding the way that NHSX works now and develops in the future, we would expect applicants to demonstrate, at interview, a commitment to these values.

Service and team About the role

The Policy and Strategy Directorate is made up of six teams: The Analytics Unit is one of six teams within the Policy and Strategy Directorate. The Unit aims to modernise and strengthen the use of data ● Strategy – leading on cross cutting strategy issues for NHSX and and analytics across the NHS and Social Care system and support digital transformation. in negotiations with HMT on technology and digital spending as

part of future budgets and spending reviews The Unit consists of analysts, economists, data scientists and data ● Technology policy – leading on support for Secretary of State developers that sit across three workstreams: analytics as a profession, priority meetings, implementation of the tech vision and relevant programme analytics and innovative analytics.

elements of the long-term plan, NHS Digital sponsorship and As a Data Analyst (Graduate Programme), the post holder will work as behavioural insights part of a dynamic team in delivering an effective service supporting ● Data and information governance policy – leading on making managers and staff across the Analytics Unit. You will deliver high quality sure we get the best from the rich data in health and care, using it analytical outputs, using relevant good technical skills in data management, business intelligence and analytics. to transform care, drive innovation, at the same time building public trust and confidence In this role you will be expected to: ● Analytics – leading on analytical support across NHSX ● Be highly numerate and use a variety of analytical techniques to programmes, developing an analytical profession for the NHS; provide high quality, timely analysis and intelligence relating to key and developing innovative analytical and data science projects priorities ● Social Care technology and data policy – leading on digital ● Be adaptable when finding analytical solutions to problems, to analyse and triangulate data in innovative ways and present transformation across the social care sector and using technology findings clearly to a range of audiences

and sharing of data to help support integration and join up ● Provide advice and support to colleagues across NHSX on how between health and care they can access data ● Artificial Intelligence in health and care policy – leading on the ● Process, upload and update data policy framework for AI in health and care, including setting up our ● Quality assure data new AI lab ● Support the building of data streaming systems and the building of accessible data for analysis ● Input into data and system developments to develop fit for We are looking for people who are: purpose, resilient, scalable and future-proof data services to meet user needs. ● Focused on supporting patients, service users and frontline staff – ● Respond to incoming requests for information in a timely and and how we can harness data and technology to do so. efficient manner ● Comfortable operating in an ambiguous and complex ● Develop business intelligence reports that can be reused environment, with the right level of resilience and collaborative ● Implement data flows to connect operational systems, data for attitude to work within multiple reporting lines, virtual teams and analytics and BI systems ● Integrate and separate data feeds in order to map, produce, stakeholder groups. transform and test new data products. ● Able to deliver quality at pace – taking complex issues, translating ● Plan, design, manage, execute and report tests, using appropriate them into deliverable work programmes and implementing them to tools and techniques quick timelines without sacrificing quality. ● Log, analyse and manage problems in order to identify and ● Curious and creative problem solvers who are able to navigate implement the appropriate solution, ensuring that the problem is through barriers to delivery and who are excited about working on fixed. an emerging and innovative agenda. ● Support the Innovative Analytics workstream with application of novel techniques and cutting edge algorithms within the health and ● Highly corporate and keen to play their full part in developing our care sector. new Unit, Directorate and teams to their full potential, taking the best of both civil service and NHS to create an inclusive and In particular the post holder will: diverse culture of high performance and continuous improvement. ● Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.

● Support and inform the targeting of resources, monitoring spends, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management. ● Ensure accurate and open communication and coordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects. ● Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.

Key Job specifics and responsibilities Key accountabilities

● Prepared to use innovative and leading edge ICT thinking in practice Key Functional Responsibilities and constructively challenge where better solutions could be Analytical/Judgemental implemented. ● Possess or quickly develop comprehensive knowledge of data which ● Undertake complex and detailed information analysis of specific supports NHSX including NHSEI, NHSD, DHSC and other data projects/reports requiring high levels of concentration. sources.

● Be highly numerate, and develop in post experience and understanding ● Update, maintain, organise, gather and analyse information to of the processing of large datasets and expertise in the tools available predict/meet future organisational and team needs by identifying for further reporting or analysis ( e.g. Tableau/SAS/SQL/R). best professional practice. ● Monitor and evaluate risks and issues using a tracking mechanism ● Undertake elements of investigation of data and information issues to enable a proactive resolution and escalation processes. through provision of robust and timely analysis. ● Contribute to the information management of performance, taking a ● Provide ad-hoc support as required to support a range of organisational lead for specific projects. objectives. ● Provide coordination of and participate in relevant meetings, ● Draft technical papers, reports and other project products as required. reporting attendance and providing information advice and support ● Work collaboratively with a wide range of stakeholders across the NHS. where requested. ● Support and engage with the development of the direction for future data Communication and intelligence requirements for NHSX and others. ● Support development of strong networks with key internal and external ● Work with members of the team and key stakeholder to investigate stakeholders and partners to ensure alignment and coordination of work the causes of any variance from plan/delivery targets and contribute to maximise impact. to the implementation of solutions. ● Support the development of internal and external communications Improving quality and outcomes where required by regular contact with the teams, stakeholders and Communications team. ● To build analytical products that result in improvement in quality of care ● Responsible for preparation of correspondence and complex and in line with long term plan and tech plan objectives. papers, as directed by Manager. ● To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Director’s portfolio. Financial and Physical Resources Enabling patient and public involvement ● To act as a champion for patients and their interests and involve the ● Deliver against organisational objectives, achieving quality public and patients in policy development and decision-making. outcomes, prioritising own workload and working to tight deadlines. ● To ensure all public and patient contact with the office is of the highest ● Support and inform teams on the targeting of resources, monitoring professional standard. spends, implementing, evaluating and delivery of plans by providing ● To embed patient and public involvement within NHSX at all levels of sophisticated, high quality information and analysis. ● Continually strive for delivering project/function outcomes, value for decision making. money and greater efficiency.

Promoting equality and reducing inequalities ● Contribute to the financial delivery of the service ensuring it is cost effective and delivered on time. ● To uphold organisational policies and principles on the promotion of equality. People Management (as required) ● To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty ● Provide specialist training, advice and support on own role/responsibilities where necessary. to uphold and promote equality. ● Support training and induction of new staff. ● Responsible for team supervision. Partnership and cross boundary working ● Participate in the recruitment and selection process.

● To work closely with other analytical services and information providers Information Management across the system, including the NHSEI, Department of Health, Public Health England, NHSD and Commissioning Support Services ● Operate within and provide enhancements to current management information, reporting to enhance decision making processes. Leadership for transformational change ● Updating, maintaining, organise, gather and analyse information to predict/meet future organisational and team needs by identifying ● To model a collaborative and influencing style of working, negotiating best professional practice with others to achieve the best outcomes. Embedding this approach ● Lead on development, implementation, monitoring and evaluation across the Directorate. of new information systems. ● Responsible for the development and maintenance of databases Using insight and evidence for improvement required for regular reports.

● Enabling the infrastructure and data flows to facilitate new insights and Research and Development approaches to commissioning challenges faced by NHS England. ● Actively supports and contributes to the development of key Developing an excellent organisation performance indicators for the successful assessment of performance ● To ensure the health, safety and wellbeing of all staff within the ● Test and review new concepts, models, and practices. department. ● Contributes to ensuring there are processes in place for spreading ● To ensure compliance with all confidentiality and governance and sharing learning and outcomes. requirements within the department.

● To adhere to the NHS Managers Code of Conduct and any other relevant Planning and Organisation professional codes of conduct at all times. ● Contribute to strategic planning. ● Support implementation of strategic modernisation/service improvement, public health, workforce or commissioning strategies and any associated action plans. ● Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes. ● Contribute to the formulation of plans of up to three year and strategic direction within the team. ● Deliver against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines.

Policy and Service Development

● Proposes changes to own area, informing policy and making recommendations for other projects delivery ● Contribute to the review and development of existing information management systems.

Key Working Relationships

● Required to maintain constructive relationships with a broad range of stakeholders. ● Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams.

● Communicate information, risks, issues and dependencies, including briefings and reports to project teams, sponsors and a range of internal and external staff.

Organisational structure

Person specification

Criteria Essential Desirable Evidence*

Qualifications

Educated to degree level in relevant subject (such as mathematics, statistics, data A/I/C engineering, computer science) or equivalent level qualification, or significant ✓

experience of working at a similar level in specialist area .

Further training or significant experience in project management, financial A/I management or supporting change management processes. ✓

Knowledge and A/I ✓ experience Demonstrate an understanding of datasets and data sources including the quality and reliability of the data, preferably healthcare datasets. A/I

Good understanding of analytical tools and is highly numerate. ✓

A/I Good understanding of how to expose data from systems (for example, through ✓ APIs), link data from multiple systems and deliver streaming services.

A/I Keeps up to date with advances in digital analytics tools, data manipulation

products and innovative analytics solutions - and applications in the health sector. ✓

A/I Understands different tools and being able to compare between different data

models. ✓ A/I ✓

Understands industry recognised data modelling patterns and standards. A/I

Specialist knowledge in a relevant subject to graduate level A/I

✓

Experience and understanding of evaluating and measuring the performance of

health services. A/I ✓ ✓ Experience in communications and stakeholder management. A/I

Comprehensive knowledge of project management and/or health information

systems development. A/I ✓ Workforce development knowledge and experience. A/I

Working knowledge of Microsoft Project. ✓

✓ A/I

Previous experience in a similar role in public sector. ✓ A/I

A good understanding of the health and social care environment and roles and ✓ responsibilities within it.

Skills Capabilities & A/I ✓ Attributes Ability to use a range of coding tools, languages and analysis software (e.g. Stata/SAS/SQL/R/Python or equivalent) A/I

IT and mathematical skills ✓

Technical skills in data management, business intelligence and analytics - ✓ A/I

including data modelling, data visualisation (e.g. Tableau, PowerBI, Qlik) and data

blending (e.g. Alteryx) along with other supporting tools. A/I

Quality assurance, validation and data linkage abilities ✓ A/I Able to apply analytical methods to explore the presenting problem and identify

key issues: such as statistical methodologies, varied types of modelling or mixed ✓ methods approaches using qualitative and quantitative methods. A/I Should be able to demonstrate problem structuring and solving skills. A/I

Ability to make complex and technical information and language simple and ✓

accessible for non-technical audiences

✓ A/I Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and

accurately for diverse audiences. ✓ A/I

Evidence of success in effective project and programme management.

Skills for communication on complex matters and difficult situations, requiring ✓ A/I persuasion and influence.

A/I

Skills for nurturing key relationships and maintaining networks. A/I ✓ Ability to analyse and interpret information, pre-empt and evaluate issues, and A/I recommend and appropriate course of action to address the issues.

Problem solving skills and ability to respond to sudden unexpected demands. ✓ A/I

Strategic thinking – ability to anticipate. ✓ A/I

Attention to detail combined with the ability to extract key messages from complex ✓ analysis. A/I

✓ Independent thinker with demonstrated good judgement, problem-solving and analytical skills A/I ✓ Takes decisions on difficult and contentious issues where there may be a number of courses of action. A/I

A/I Skills for supporting project management. ✓

Previous experience in project management and planning. A/I

Ability to engender trust and confidence and demonstrate integrity in the provision ✓ of advice and support. A/I ✓

Skills for managing projects ensuring they meet financial targets. A/I

✓ Skills for manipulating information. A/I

Intermediate keyboard skills. A/I ✓

Ability to work without supervision. A/I Able to work on own initiative, organising and prioritising own and others ✓ workloads to changing and often tight deadlines.

An ability to maintain confidentiality and trust. ✓

✓

✓

✓

Values and A/I Commitment to and focused on quality, promotes high standards in all they do. ✓ Behaviours A/I ✓ Adaptability, flexibility and ability to cope with uncertainty and change

Able to make a connection between their work and the benefit to patients and the ✓ A/I

public.

A/I Consistently thinks about how their work can help and support clinicians and ✓ frontline staff deliver better outcomes for patients. A/I ✓ Values diversity and difference operates with integrity and openness. A/I ✓ Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others. A/I Consistently looks to improve what they do, look for successful tried and tested

ways of working, and also seeks out innovation. ✓ A/I

Actively develops themselves and supports others to do the same. ✓

Other

* Evidence will take place with reference to the following information:

A Application form

I Interview

T Test or Assessment

C Certificate

KEY TO JOB DESCRIPTION AND PERSON SPECIFICATION COLOUR CODING

Light JOB SPECIFIC INFORMATION: Text can be amended or additional Blue information inserted

Dark ORGANISATION SPECIFIC INFORMATION: Text should not be Blue amended

Black NATIONAL GENERIC INFORMATION: Text should not be amended (denotes banding)

Cover Letter Skills and Experience required

● Proven IT and mathematical skills. You have proven IT and mathematical skills, demonstrated through relevant qualifications or work experience. ● Tools and languages. Ability to use coding tools and languages (e.g. Stata/SAS/SQL/R/Python or equivalent) ● Analytical and problem-solving skills. You can apply analytical techniques to present a solution. You know about statistical methodologies and data analysis techniques. ● Data management, modelling, cleansing and enrichment. You understand data sources, data organisation, cleansing and storage, in addition to conceptual, logical and physical data modelling. ● Quality assurance, validation and data linkage abilities. You know how to conduct data quality assurance, validation and linkage between datasets. ● Communication skills. Ability to make complex and technical information and language simple and accessible for non-technical audiences

If you are interested in the opportunity then please apply by uploading your CV and writing a cover letter of no more than 1000 words, detailing how you meet the skills and experience requirements as described above.