2019 Annual Report
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2019 Annual Report South Sudan © Medair/Sue O’Connor © Medair/Sue Page 2 Our Mission Medair is an impartial, independent, and neutral humanitarian organisation inspired by Christian faith to save lives and relieve human suffering in the world’s most difficult-to-reach and devastated places. We believe that the world’s most vulnerable and difficult-to-reach people should be able to live in dignity, free from human suffering and with hope for a better life. We believe every person is a unique individual created by God. We listen to people’s stories, spend time in their presence, and treat them with the compassion and dignity they deserve. Medair staff and community volunteers prepare cholera prevention kits for distribution in Haruma village, Mozambique. © Medair/Paola Barioli © Medair/Paola Page 3 Message from David Verboom In 2019, Medair reached more than 3.5 million people with humanitarian assistance. We treated malnourished children, helped women give birth safely, responded to Ebola and other diseases, provided safe drinking water, built bridges, distributed cash support, and rekindled hope for crisis-affected families. On a field visit to Bangladesh in September, I asked one of our doctors, Jasmine, why she had left her well-paying job in Dhaka to work with Rohingya refugees in Kutupa- long, the world’s largest refugee camp. Her answer was the same one I’ve heard again and again: “By helping them, I get so much back,” she said. “I feel so much more fulfilled in my job with Medair.” Our people-focused mission in 2019 was made possible thanks to an extraordinary team that included 1,700 Lebanon staff, 8,500 volunteers, thousands of prayer partners, Gorter © Medair/Diana partnerships with like-minded organisations, and the unwavering support of our funding partners. private sector, governments, NGOs, the UN, foundations, day. Remembering Moira brings home the life-changing Today, we look ahead to a future full of new and churches, and communities. We remain committed impact we are able to make when we work together and uncertain challenges. Over 168 million people needed to providing high-quality services to people in need, place our trust in God. humanitarian assistance before the COVID-19 pandemic. attaining certification to the Core Humanitarian Medair has taken strategic actions to respond to a future Standard in 2019. Blessings, characterised by major crises caused by outbreaks, climate change, mass displacement, and natural Through it all, people are at the centre of our actions. disasters. We are decentralising some of our global Not beneficiaries, not cases, but people. People like Moira support services and increasing the responsibility of whom I met in Madagascar this year. She rejoiced as she local offices. We are investing in a culture of innovation told me she was able to get water in her village for the David Verboom and forging productive partnerships with universities, first time in her life, saving her hours of walking each Medair CEO Page 4 Medair in 2019 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 2019 2018 2017 2016 3,508,117 2015 people directly assisted 2014 HEALTH SERVICES NUTRITION 1,524,769 88,576 consultations at Medair-supported health clinics malnourished people treated 509,073 3,508,117 people vaccinated CASH people 769,637 76,343 people taught life-saving health and nutrition practices people received cash or voucher assistance WATER, SANITATION, & HYGIENE (WASH) SHELTER & INFRASTRUCTURE PEOPLE HELPED PER COUNTRY 492,390 282,274 South Sudan 719,883 Iraq 241,899 people gained improved access to safe drinking water people received shelter assistance DR Congo 1,125,284 Syria 288,393 Somalia 246,831 Bangladesh 82,677 358,601 403,862 Madagascar 17,432 Afghanistan 280,748 people gained improved access to sanitation people benefited from new or rehabilitated infrastructure Mozambique 36,980 Nepal 905 384,465 100,055 Jordan 77,431 Indonesia 8,072 people taught life-saving hygiene practices people trained in disaster risk reduction Lebanon 381,582 Page 5 13 25 1 6 1,447 166 Countries of Past Global support Affiliate offices Nationally Internationally Operation Countries office in Switzerland, in Europe and recruited recruited (2019) of Operation 123 staff (full-time North America staff staff equivalent) Page 6 Medair at 30 © Medair © Medair © Medair © Medair In 1988, a small group of Christian volunteers travelled to Soroti, Uganda to provide relief to displaced people who were returning to devastated communities. Within one year, Medair was officially registered as an NGO in Switzerland. Since then, © Medair © Medair © Medair/Layton Thompson © Medair/Layton we have worked in 38 countries and provided humanitarian aid © Medair to millions of the world’s most vulnerable people. Today, global humanitarian needs are rising—climate change, pandemics, and natural disasters are making crises more severe. In response, we are adopting organisational changes to prioritise © Medair © Medair © Medair localisation, investing in innovation, and forging partnerships to © Medair amplify the impact of our humanitarian assistance. © Medair © Medair/Odile Meylan © Medair/Odile © Medair Semper © Medair/Miguel Gonzalez Farran © Medair/Albert © Medair “I am proud of Medair because they have maintained their values and mission, even though they are now four times bigger than when we left at the end of 2003. Medair is © Medair recognised and appreciated as an NGO: Meylan © Medair/Odile Meylan © Medair/Odile Bentall © Tearfund/Eleanor by private donors, institutional donors, and the authorities in the countries where they work.” – Dr Josiane André, Medair co-founder, retired © Medair © Medair © Medair © Medair Page 7 HEALTH SERVICES 143,655 patient consultations at Medair-supported clinics; 2,422 health care workers trained 365,309 people vaccinated 31,855 people reached with health promotion; 3,018 community health workers trained 5,440 people received mental “There are very good health and/or psychosocial support services here. I would have nowhere to take NUTRITION my children if this 41,942 people treated for South Sudan clinic was not here.” acute malnutrition;120,152 screened 26,328 people reached with 719,883 people directly assisted – Baheta nutrition promotion © Medair/Sue O’Connor © Medair/Sue WATER, SANITATION, & HYGIENE (WASH) In 2019, Medair provided aid to over We responded to South Sudan’s complex In 2019, a deadly measles outbreak struck 700,000 people in South Sudan. crisis with integrated and multi-sectoral the country. Our emergency response 82,717 people gained improved Based in Juba, Medair ran life-saving aid. In Longrukec village, for example, we team launched a massive vaccination access to safe drinking water provided nutrition treatment, antenatal campaign that reached over 280,000 69,107 people gained projects in Renk, Leer, and Aweil and improved sanitation care and postnatal follow-up, vaccinations, people. We used four-wheel-drive responded to multiple emergencies 70,869 people reached throughout the country. health and nutrition promotion, and vehicles to deliver vaccines and supplies, with hygiene promotion drilled a borehole at great depth that gave while hundreds of our staff walked for families access to safe drinking water. hours to reach isolated settlements. Over half the population was acutely food SHELTER & insecure. The highest rate of malnutrition “We thank God because of Medair and all “Medair’s (measles) response is the best INFRASTRUCTURE was in Renk, where we worked in five per- you have done here,” said Marco Deng, I have seen in 20 years,” said James Ngor, 54,635 people received manent locations and at eight sites that chief in Longrukec. “When we have things South Sudan Ministry of Health. “You shelter assistance Medair teams visited weekly, screening to discuss you always come to talk with have gone to the very remote villages 1,042 people benefited from for malnutrition and treating people with us. Together we are doing things that we where people are always suffering.” rehabilitation of health clinics severe and moderate acute malnutrition. are not able to do by ourselves.” Page 8 “The collaboration HEALTH SERVICES between Medair and the population has been the 553,826 patient consultations at best. We hope that there Medair-supported clinics 379,417 people screened for Ebola; will (now) be easy access 1,138 inpatients at the Transit Centre to health care, ensuring 96,481 children vaccinated 3,235 health care workers trained that sick people who 223,892 people reached with hide themselves in the health promotion; 3,233 community community will come to health workers trained seek care. In this way, we hope to end the epidemic NUTRITION in our area.” 11,869 children treated for acute DR Congo malnutrition; 76,054 people screened – Nurse Alex, Ebola Transit Centre, 1,125,284 people directly assisted Kahamba (not shown) WATER, SANITATION, © Medair/Nath Fauveau © Medair/Nath & HYGIENE (WASH) 208,391 people gained improved access to safe drinking water DR Congo suffers from a complex In 2019, Medair provided life-saving result of years of working in DR Congo. 134,642 people gained improved humanitarian crisis whose size and emergency health, nutrition, WASH, Medair has earned a reputation for acting access to sanitation severity is vastly underreported. and shelter to over 1.1 million people. with integrity, listening, and having a 58,293 people reached with People are affected by multiple We supported over 100 health facilities people-centered approach to humanitarian hygiene promotion; 1,555 crises, exacerbated by a lack of in a variety of ways, including Ebola assistance. promoters trained transport infrastructure. Frequent response, health care, treatment of acute malnutrition, and improving sanitation Operating was difficult in 2019: we had displacement, catastrophic flooding, SHELTER & and hygiene. During a country-wide significant staff turnover and at times INFRASTRUCTURE severe conflict, disease outbreaks, measles outbreak, we supported the we were unable to access vulnerable and poor access to health care make vaccination of over 75,000 children communities because of severe insecurity.