Annual Report 2019-2020

Building stronger communities Apex Annual Report 2019 - 2020 Delivering Great Tenant Participation Key Performance Contents Homes - P.8 and Community Indicators - P.20 The Apex development Investment - P.12 This year’s KPIs reflect a team continues to deliver Through our tenant huge effort by staff to new high quality homes participation and maintain very high levels for rent. Read more on community investment of performance against Accommodation . a difficult economic pages 8-9 programmes we are at Apex - P.29 building a culture of background. View full involvement and helping details on pages 20-21. At 31 March 2020 Apex’s individual tenants and housing stock comprised communities. 5,908 homes consisting See pages 12-15. of: general needs; shared Financial Highlightsownership; and supported FinancialApex Voluntary Highlights Housing Groupliving accommodation. at 31 March 2019 - P.22 See pages 29-34. Delivering Support Financial performance continued to be solid. & Care - P.16 View the highlights on Celebrating our young page 22. Balance Sheet 31/03/2019 31/03/2018 tenants’ initiative, Chairman’s View - providing end-of-life care, Fixed Assets - Housing, Land & Buildings 640.0m 563.3m P. 6 focus on well-being and Net Worth of Company - Housing Debt, Capital & Reserves 630.0m 585.2m addiction sevices. The Chair reflects on See pages 16-17. efforts to: support our Income & Expenditure tenants; develop our staff; Renewal & Organisation tenant participation; and Turnover 50.7m 47.6m Upgrading - P.10 Highlights - P.4 community involvement. Operating Costs 41.5m 37.4m £4.0m invested in our It was another year of Read the Chairman’s programme of planned strong performance View on pages 6-7. Operating Surplus - before interest and transfers to reserves 9.2m 10.2m and cyclical maintenance across all of Apex’s core for older housing stock. housing and community See pages 10-11. investment activities. View the highlights on Company Information pages 4-5. ManagementInternal Auditor: RSM,Team 1 Lanyon Quay, BelfastSupported BT1 3LG Living andExternal Board Auditor: - P.23 PricewaterhouseCoopers, Waterfront Plaza, 8 Laganbank Road, Belfast BT1 3LR Solicitors: Arthur Cox, Victoria House, GloucesterScheme Street, Details Belfast BT1- 4LS ViewPrincipal management Bankers: First Trust Bank plc, Meadowbank,P.36 141 Strand Road, Derry~Londonderry BT48 7TN achievements and board attendance. Addresses and contact See pages 23-25. details for all Apex supported living Developing Our accommodation. People - P.18 See pages 36-38. Staff development, Statement of apprenticeships and Financial Position - employee well-being. P.26 Read the HR story on View statements of pages 18-19. Financial Position and Comprehensive Income at 31st March 2020. See pages 26-27.

Cover: Fun Day in Ormeau Park, Belfast funded by Department for Communities ‘Housing for All’ programme. See pages 12-13.

20 Apex Annual Report 2019 - 2020 Organisation Highlights

4 5 Apex Annual Report 2019 - 2020 Chairman’s View John Meehan

9 supported living schemes. 254 During the year we continued Our Apex Living Centre also kitchens were also replaced and to drawdown funding from the continued to provide essential upgrades to 167 heating systems European Investment Bank to services. The Community were completed. deliver our ambitious development Supermarket and Foyle Foodbank programme and following review by provided food to almost 5,000 Providing More Homes S&P Global, the current credit rating people, with many also availing of Apex continues to deliver one of the was reaffirmed providing assurance the wrap-around support services largest social housing development in regard to Apex’s financial standing. on offer. programmes in Northern Ireland. Tenant Participation and Through this work we have We provided 328 new homes across Community Investment engaged with communities, Northern Ireland in 2019-2020. Delivery of the final year developed partnerships and This included the completion of of our Tenant Participation delivered positive outcomes for three schemes which contributed and Community Investment everyone involved. significantly to the delivery of Strategies enabled us to further the Department for Communities empower our tenants and Despite the increasingly challenging (DfC) ‘Housing for all’ programme: strengthen the ‘tenant voice’: environment, we remain committed Coolafinny Meadow, Eglinton; • Through the DfC ‘Housing for all’ to delivering vibrant and Fennel Drive, Antrim; and Woodside programme more than 1,200 sustainable communities; ensuring Court, Omagh. people participated in events to the best possible outcomes for our promote good relations. tenants. We also acquired sites in Lisburn, Belfast, Newtownabbey and Newry • Our partnership with the Migrant Covid-19 Pandemic securing Apex’s development Centre delivered a range of At the year-end, the unprecedented programme for the coming period. services to those living in onset of Covid-19 required that Coolcullen Meadow, Enniskillen we act decisively to implement Welcome to the Apex Annual provided to staff: 47 achieved impacted by Welfare Reform. During In addition to the social housing and the surrounding area. measures to protect the health, Report for the year 2019-2020. accredited qualifications; ‘Mental the year 265 tenants were assisted development programme, Apex has • Cross-border good relations safety and welfare of our staff Health First Aid’ training was through our financial inclusion helped 36 families to access home- events were delivered through the and those who use our services; I am pleased to report that during delivered to 109; 32 placement service and an additional £372,082 ownership through its FairShare Housing Associations Integration enabling us to deliver services the year we delivered positive opportunities were provided to of benefits was accessed. shared ownership scheme. Programme (HAIP). safely and in line with Government performance across key areas, with students in local schools and guidelines. • Our partnership with Greater the Board of Management and our colleges and our apprenticeship This support and the Being an Efficient, Best Practice Shantallow Area Partnership staff team successfully delivering programme was expanded within announcement by the Minister for Business facilitated the opening of the on the commitments set out in the the areas of property services and Communities to extend Welfare The Board remains focused on new Community Hub at Skeoge, Apex Plan 2019-2020. care and support. Mitigations beyond March 2020 will ensuring Apex continues to be an Derry~Londonderry offering We also entered into a recognition undoubtedly help those affected. efficient, best practice business. services to more than 1,000 Apex Our Team agreement with Unison to ensure households. Our staff team is one of our most that positive staff relations are Maintaining Our Homes The DfC confirmed that valuable assets and the total maintained and strengthened. We continued to invest in our Apex continues to ‘meet the • Working with Bogside and number of staff employed increased existing housing stock during the requirements’ of the Regulatory Brandywell Initiative we were to 688 at the year-end. Our Tenants year. On average 91% of responsive Standards and outcomes from able to support more than 100 Apex continues to deliver high repairs were completed on time the Regulation and Quality allotment users; enable 2,500 Investing in our people is critical quality, effective and efficient and £4m was invested in our Improvement Authority care children to avail of educational to deliver service excellence. services to tenants. planned and cyclical programmes. inspections process and from initiatives; and help create many During the year a range of training, A key element of this work is This facilitated the redecoration Supporting People continued to employment and volunteering development and support was focused on supporting tenants of 577 general needs homes and evidence satisfactory compliance. opportunities.

6 7 Apex Annual Report 2019 - 2020 Delivering Great Homes Developing high quality, energy-efficient new-build homes for social rent, and affordable shared ownership homes for first-time buyers with FairShare.

of their own home, with reduced Avenue in North Belfast. These 328 high quality, new-build homes outgoings when compared to developments offer affordable high their previous rental agreements. quality properties for sale through handed over to tenants A further three families bought FairShare. FairShare their home outright by buying the Apex’s FairShare scheme allows remaining share of the property. homebuyers who cannot afford to There are currently 19 FairShare buy a property outright, to buy a applications under consideration for share of a new home and pay rent properties across Northern Ireland. on the rest. Homebuyers can purchase a new-build property During the year Apex continued directly from a housing association, with the development of 22 or private developer. affordable homes at St James Place, Culcavy, Hillsborough, and During 2019-2020 FairShare helped commenced the development of 36 families to purchase a share five affordable homes at Cliftonpark

Development by at least 12 weeks beyond the Executive colleagues to produce We continue to successfully manage end of March 2020. However, the an innovative design solution for one of the largest house-building determination and enthusiasm complex needs homes that will save construction programmes in the of the development team will be both time and money, but more social housing sector with over key to delivering new high quality, importantly provide a high quality 632 new homes being built across energy-efficient homes in these living environment for the most 10 developments throughout challenging times, when housing vulnerable in our society. Northern Ireland. The new-build stress also continues to rise. projects range in scope, scale and complexity from five new-build We have been successful in homes for sale in Cliftonpark acquiring substantial sites in Belfast, Avenue, North Belfast to 263 new- Newry, Lisburn and Newtownabbey; build homes off the Skeoge Link in and are at an advanced stage in Derry~Londonderry. securing development land in Derry~Londonderry. The purchase We also have 454 units at design of these sites means that our stage in nine new developments. development programme over Each project brings its own unique the next five years will deliver More than £63m invested challenges, but the adverse impact more than 2,000 new homes of Covid-19 on the construction across Northern Ireland. We in HOUSING DEVELOPMENT industry has delayed the have continued to work closely INNOVATIVE DESIGN FOR COMPLEX anticipated construction start dates with departmental and Housing NEEDS HOMES across northern ireland Development Finances 2019-2020

8 9 Apex Annual Report 2019 - 2020 Renewal & Upgrading During the year 2019-2020 we invested £4.0m in our planned and cyclical maintenance programme.

A total of £4.0m was invested Energy efficiency upgrade Cyclical redecoration in our planned and cyclical A total of 167 heating conversions Our cyclical redecoration activities maintenance programme from oil to natural gas were included the external redecoration throughout the year. completed during the year; of 577 general needs homes across including the installation of 164 Northern Ireland, alongside the Upgrade and refurbishment energy efficient condensing boilers redecoration of nine supported We undertook a comprehensive at homes in Cornshell Fields, Derry- living schemes. kitchen replacement programme Londonderry. These upgrades will involving 190 general needs homes improve thermal performance, keep and 64 sheltered accommodation homes warmer for longer and help apartments and bungalows. tenants reduce costs. These homes also underwent refurbishment works with the Our supported living schemes also installation of new kitchen wiring benefitted from energy efficiency where required, new smoke and upgrades. Oil fired heating systems 254 kitchens were heat detectors, tiling and flooring were replaced with new natural coupled with a full redecoration of gas boilers and new heating replaced in homes the affected areas. controls at Belmont Cottages, Foyle Valley House and Dunvale across Northern House in Derry~Londonderry; with Ireland... a further scheme commencing their conversion from oil to LPG at Parkview House, Castlederg.

10 11 Apex Annual Report 2019 - 2020 Tenant Participation Tenant participation remains at the heart of our work and is central to ensuring that tenants can make a real difference and have their say in our day-to-day service delivery.

The Active Tenant Network meets Boosting the ‘Tenant Voice’ Community Audits and Coolafinny Meadow. Over four times each year in Belfast and During the year, tenants were We completed five community 1,200 people attended, allowing us Derry~Londonderry and prior to consulted on the draft Apex audits during 2019-2020. The to promote good relations to the the Covid-19 restrictions being Corporate Strategy 2020-2023, results have enabled us to identify wider communities. This funding introduced in March 2020 had met Tenant Participation Strategy participation opportunities where also allowed us to organise a seven times during 2019-2020. One 2020-2023 and the Community tenants would like to be more successful summer scheme and of our Active Tenants attended the Investment Strategy 2020-2023. involved and has allowed us to sports week during the summer NIFHA conference in October. We continued exploring build a participation database for months for children at Ballynafoy opportunities for tenants to future programmes and events. Close. Informing and celebrating our become involved at Board tenants level to ensure that the Tenant Good Relations Plans Community Hubs During the year we held our very Voice is heard throughout the Through funding from the We completed and handed over the first tenant information morning to organisation. During the year, Department for Communities fantastic Skeoge Community Hub highlight our recent achievements the Department for Communities ‘Housing for All’ programme, in Clon Dara, Derry~Londonderry. and discuss our future plans with delivered a presentation to the we continued to deliver good Working in partnership with Greater tenants. In October 2019, we held Active Tenant Network and our relations plans for Ballynafoy Close, Shantallow Area Partnership, the our annual tenant celebration event Housing Management Committee Belfast and Gortaheran Crescent, Skeoge Community Hub will assist in recognition of the hard work that to highlight the benefits of tenant Portglenone. Good relations plans in nurturing community cohesion Tenant Participation Strategy with other housing associations tenants and volunteers undertook representation at Board level. commenced for three new ‘Housing whilst providing space for local 2017-2020 attracted the participation of a throughout the year; helping to for all’ developments at: Coolafinny residents to interact through the The current tenant participation further 120 tenants. make their communities thriving Our tenants’ newsletter - the Apex Meadow, Eglinton; Fennel Drive, establishment of a community café. strategy came to its successful and caring places to live. Observer continues to be produced Antrim; and Woodside Court, This model will form the basis for conclusion during 2019-2020. The Our new Tenant Participation with summer and winter editions. Omagh. our future community hubs. strategy provided an excellent Strategy (2020-2023) was The Tenant Editorial Panel is invited range of opportunities for tenants developed and presented to to review an early draft of each Regular and seasonal events were to get involved in influencing the Active Tenant Network for edition and their recommendations organised throughout the year and decisions about the services we consultation in February 2020. are used to shape the final proved very popular with tenants offer. Various events and activities draft distributed to tenants and and neighbouring communities. facilitated by Apex provided Active Tenant Network stakeholders. A bi-annual calendar We organised three major seasonal the platform for our tenant The Active Tenant Network of events for tenants also continued events in 2019-2020. These events participation team to engage with continues to grow and we now to be published. were organised for tenants and over 400 tenants and household have 30 ‘Active Tenants’ from all the surrounding communities at members. Events jointly held across Northern Ireland. Ballynafoy Close; Gortaheran Drive

12 13 Apex Annual Report 2019 - 2020 Community Investment Apex continues to invest to help improve the lives of people who live within our communities, particularly people who may be struggling or living in financial stress.

our established relationship with Important partnerships Housing Associations Tenants from Sheriff’s Glen in Bogside and Brandywell Initiative, Through our partnership with Integration Project Derry~Londonderry and Convoy with 100 allotment users supported Children in Crossfire we completed The Housing Associations in County Donegal completed a to grow organic vegetables four pre-primary school classrooms Integration Project (HAIP) is a 12-week twinning programme to and flowers at Ballymagowan during the year in the Misungwi unique cross-border initiative aimed help build relationships between Park in Derry~Londonderry district of Tanzania, helping to deliver at promoting good relations across the two communities. Participants whilst partaking in training and essential education to very young housing associations in Northern engaged in joint cultural study visits development programmes. In children in these impoverished Ireland and the border regions. and events, cultural workshops and addition, over 2,500 school children communities. This most recent contributed to a promotional video were able to take advantage investment saw our target spend in The Project seeks to improve cross depicting the journey so far. of educational initiatives at Tanzania of £250,000 being exceeded. community relations in social Ballymagowan Urban Park. During housing. It is a €1.1 million project Remote learning audits assessed 2019-2020, both of these projects We were delighted to rekindle our supported by the European Union’s levels of interest, capacity and sustained five jobs and 24 volunteer relationship with Greater Shantallow PEACE IV Programme, managed by available resources, to participate in roles within this area of high Area Partnership (GSAP), based in the the Special EU Programmes Body. the OCN facilitator training course economic inactivity. Skeoge area of Derry~Londonderry, Match funding for this project has in partnership with TIDES training. where the majority of our new been provided by the Executive Supporting local communities around services to support local Our luncheon club at Abbey properties were developed during Office in Northern Ireland and As the Covid-19 crisis began, During the year we secured our communities and to help tackle the House in Derry~Londonderry the year. the Department of Rural and we kept in regular contact with position as one of the leading financial stresses that we see every provided over 4,000 hot meals Community Development in HAIP tenants via phone, text and socially responsible organisations day. This year we developed our during the year, to older and Ireland. WhatsApp group events. in Northern Ireland. Our long aim of supporting local charities to often socially isolated individuals. standing commitment to investing thrive in order to provide essential Apex Community Supermarket in in communities has helped change services to the communities within Working together with Apex, we Derry~Londonderry provided 21 thousands of people’s lives for which we work. sourced funding to employ a tenant tonnes of food and used 21 referral the better. This was recognised support worker in Skeoge. Now agencies to provide support to “we look forward to occupying the by Business in the Community Focus on food and welfare advice households in longer term food NI, Social Enterprise NI and the As a founder member of Foyle purpose-built, state-of-the-art poverty. And, our welfare advice Chartered Institute of Housing at Foodbank we continued to support community building in Apex’s Clon team were able to secure more than their most recent annual awards. the charity, enabling it to feed 2,456 Dara estate - to help support local £372,000 in additional benefits for adults and 1,837 children during people. our tenants. We are very much aware of the the year through the distribution Ciara Ferguson increasing need for initial wrap of 26 tonnes of food. We built on Greater Shantallow Area Partnership

14 15 Apex Annual Report 2019 - 2020 Delivering Support and Care Apex provides supported living services to more than 1,000 residents and tenants.

tackle men’s mental health, which Step Challenge the public and recognised the was developed in conjunction with As part of our focus on the health exceptional end of life care two tenants of Strand Foyer and and wellbeing of service users, we provided to one of the scheme’s Extern. organised ‘Step it Up’ with Apex, original tenants. encouraging staff and tenants from Landmark Anniversaries our supported living schemes to NIHE Chairman visits hostels Strand Foyer in Derry~Londonderry form walking groups and compete During the year, the Chairman also celebrated its 20th anniversary to achieve the highest number of of the Northern Ireland this year providing vital housing, steps. 17 groups completed the Housing Executive visited two training and employment challenge, which took place over of our addiction hostels in opportunities to thousands of a 6-week period, with a total of Derry~Londonderry, allowing young homeless people in that almost 40 million steps taken. him to see first-hand the essential time. Meanwhile Glenbrook support provided to local people House in Derry~Londonderry, our Research commissioned struggling with addictions. sheltered housing scheme for those In October 2019 we received aged over 60, also celebrated a big funding from Supporting People anniversary marking 30 years since that enabled us to commission it opened its doors. research to review current housing models for those with mental ill Service delivery Our services are regulated, Service user engagement health and recommend how we Apex’s Supported Living services monitored and inspected by During the year we participated may meet the housing needs of provide accommodation, housing a range of agencies including and led on a number of cross people with mental health issues in support and care for older the Regulation and Quality organisational and community the future. people, people with a learning Improvement Authority (RQIA), events which have enhanced the disability, those with mental the Health Trusts and Supporting quality of services for older people, End of life care praised Managing Covid-19 health difficulties, individuals with People. During 2019/2020 nineteen those with mental ill health and One of our schemes was also In mid-March 2020, the onset of addictions and young people with inspections were carried out by learning disabilities and equally recognised at the prestigious CIH the Covid-19 lockdown brought support needs. We aim to provide RQIA and 3 monitoring visits were enhanced working relationships Awards during the year. Belmont many unforseen difficulties. But our high quality, person-centred completed by Supporting People. with other organisations. Cottages in Derry~Londonderry, a supported living and care teams services which enhance the quality Outcomes arising have been residential facility for people with rose to the challenge and worked of life of our tenants and residents progressed to further improve We provided a number of learning learning disabilities, was presented tirelessly throughout, providing vital and are compliant with regulatory service delivery. events and supported the launch with the ‘Best Housing Story’ Award. care and support to our tenants and requirements and standards. of the ‘Man Down’ project to help This Award was voted for by residents across Northern Ireland.

16 17 Apex Annual Report 2019 - 2020 Developing Our People Staff at Apex have continued to grow and develop their individual and team working skills, delivering a caring service to our customers.

Inspirational Young Person Tamara McShane of Apex, received the ‘Inspirational Young Person of the Year Award’ at the Derry Journal People of the Year Awards. Tamara works as a housing officer at Apex and Staff Development 47 staff through accredited dealing with anxiety and substance apprenticeship programme within her background has given her The last year saw our people qualifications in a wide variety of misuse were also delivered in Brookhill House in Coleraine. a unique insight into the daily once again front and central to areas including health and social collaboration with the Recovery challenges faced by struggling the success of the organisation. care, construction, accountancy, College within the Western Health Recognition of the current skills gap There’s a great atmosphere in Apex so households. Tamara really does go Often during very challenging housing practice and management. and Social Care Trust. within construction also resulted in going to work is never a chore. I enjoy the extra mile to help tenants that circumstances, we continued to see us attending the first ‘Construction being out in different places and need that extra support. “getting to know tenants when I’m staff members going that extra mile Employee well-being Apprenticeships Futures’ event as part of the to make a difference to the lives of Employee well-being and in We expanded our apprenticeship National Apprenticeship week out fixing something or helping with Teresa McCloskey from Apex, who our tenants and residents. particular the mental well-being of programme within the Property organised in collaboration with the adaptations. nominated Tamara for the award our staff, is an important focus for Services department during Chartered Institute of Building and Suhayl Parkes said: ”Not only is she a fantastic Ensuring that we have staff teams the organisation now more than the year with three apprentices North West Regional College. Apprentice in Property Services housing officer, her journey up with the correct skill sets and ever. During the year, 109 staff now working towards a City & to now is one of courage and continuing to build on these completed training in this area Guilds Level 2 NVQ Diploma in determination and will inspire capabilities remains a priority for us. including ‘Mental Health First Aid’ Maintenance Operations. We also many other young people”. Last year we successfully supported and ‘Emotional Resilience’. Sessions piloted a new health and social care

18 19 Apex Annual Report 2019 - 2020 Key Performance Indicators

Income Receivable and Arrears 2019 - 2020 Vacant Stock at 31 March 2020

1. Total Arrears includes both non-technical and technical arrears. Tenants’ Arrears are non-technical arrears owed directly by tenants and do not include housing benefit arrears or any other kind of technical arrears. 2. £9.41m is the portion of total income collectable (£40m) that is directly payable by tenants.

Repairs Response Targets 2019 - 2020

Average weekly rents (including service charges) for properties in 2019 - 2020

The above is a breakdown of the average weekly rent charged for all general needs properties. This average includes service charges but does not include rates.

20 21 Apex Annual Report 2019 - 2020 Financial Highlights Management Team Apex Voluntary Housing Group at 31 March 2020 Directors of Apex Housing Association

Balance Sheet 31/03/2020 31/03/2019 Fixed Assets - Housing, Land & Buildings 693.0m 640.0m Net Worth of Company - Housing Debt, Capital & Reserves 674.0m 630.0m

Income & Expenditure Sheena McCallion Roderick Canning Ray Forbes Kevin Butler CEO Director of Finance Director of Development & Director of Property Services Turnover 54.8m 50.7m Procurement Operating Costs 45.0m 41.5m

Operating Surplus - before interest and transfers to reserves 9.8m 9.2m

Company Information

Internal Auditor: RSM, 1 Lanyon Quay, Belfast BT1 3LG Elaine Taylor Donna Matthewson Deirdre Walker External Auditor: PricewaterhouseCoopers, Waterfront Plaza, 8 Laganbank Road, Belfast BT1 3LR Director of Personnel & Director of Housing Director of Supported Living Solicitors: Arthur Cox, Victoria House, Gloucester Street, Belfast BT1 4LS Training Principal Bankers: AIB (NI), Meadowbank, 141 Strand Road, Derry~Londonderry BT48 7TN

Business Plan Governance & Complaints & Resolution Achievements Management of Risk Management In the year ended 31 March 2020 Apex’s risk management process In the year ended 31 March 2020, the Association attained 84% identifies, prioritises, evaluates and a total of 18 complaints were achievement of the 2019-2020 manages risk to the achievement recorded; 13 of which were resolved Business Plan which contained 76 of the Association’s policies, aims and 5 were ongoing at the year end. tasks. and objectives. The Audit & Risk Assurance Committee reviews the The breakdown of complaints Risk Register and analyses key risks received were as follows: to the Association. Housing Management: 4 Care & Support: 5 Property Services: 8 Development/Adaptations: 1

22 23 Apex Annual Report 2019 - 2020 Board of Management Voluntary board members of Apex Housing Association 2019 - 2020 Members Attendance 2019 - 2020

Length of Board Member Board Meetings Committee Meetings Continuous Service

Years Months Held Attended Held Attended

J. Meehan 8 years 8 8 19 17

P. McGroarty 7 years 4 months 8 7 13 8

John Meehan Paddy McGroarty Damian McKenna Alice Diver D. McKenna 6 years 8 6 22 17 Chair Vice-Chair Treasurer LLB, LLM, Solicitor, PHD, FHEA Diploma Public Health FCCA A. Diver 8 years 8 1 12 1

M. Doherty 8 years 8 7 20 12

R. Naylor 8 years 8 4 4 2

F. Dunne 6 years 10 months 8 5 21 17

S. McKenna 2 years 6 months 8 6 – –

C. Cooke 2 years 2 months 8 4 9 1

Martin Doherty Rachel Naylor Frank Dunne Sean McKenna L. Watson 1 year 4 months 8 5 4 1 BSc, PG Dip, MSc Computing MA, PhD BA, MSc BA, MBA, Diploma Housing & Design Studies P. O’Flaherty 1 year – 8 6 – –

A. Wallace 1 year – 8 5 – –

P. Caldwell – 4 months 2 2 25 20

M. Hamilton* – – 2 0

Attendance 67% 64%

Catherine Cooke Linda Watson Philip O’Flaherty Alison Wallace * Former board member - retired from the Housing Management Committee in December 2019.

Committees at 31 March 2020 Audit & Risk Assurance: Frank Dunne (Chair); Alice Diver; Damian McKenna; Peter Caldwell; Martin Doherty Development: Damian McKenna (Chair); Frank Dunne; John Meehan; Alice Diver; Peter Caldwell; Catherine Cooke Finance: Damian McKenna (Chair); Peter Caldwell; Martin Doherty; Frank Dunne; Paddy McGroarty; John Meehan Housing: Peter Caldwell (Chair); Rachel Naylor; Martin Doherty; John Meehan; Catherine Cooke; Linda Watson Remuneration: Paddy McGroarty (Chair); John Meehan; Damian McKenna

Peter Caldwell

24 25 Apex Annual Report 2019 - 2020 Statement of Financial Position Statement of Comprehensive Income Apex Voluntary Housing Group at 31 March 2020 Apex Voluntary Housing Group at 31 March 2020

31/03/2020 31/03/2019 31/03/2020 31/03/2019 £ £ £ £

Tangible fixed assets Turnover 54,798,796 50,657,275 Housing, land & buildings 693,221,513 640,485,656 Less: Operating Costs (45,033,010) (41,478,147) Other fixed asset investments 9,485,085 9,247,872 Operating Surplus 9,765,786 9,179,128 702,706,598 649,733,528

Current assets Surplus on sale of Fixed Assets 438,505 558,677 Stock 3,662,690 1,540,366 Transfer to Disposal Proceeds Fund (1,549,436) (945,225) Debtors 12,240,651 11,779,660 Interest Receivable & Similar Income 85,066 25,605 Current asset investments 14,706,106 7,748,821 Interest Payable & Similar Charges (7,566,397) (6,516,400) 30,609,447 21,068,847 Other Finance Costs (160,000) (109,000)

Current liabilities Creditors: Amounts falling due within 1 year (59,743,349) (40,802,367) Surplus on Ordinary Activities 1,013,524 2,192,785

Net current (liabilities) (29,133,902) (19,733,520) All amounts above relate to continuing operations of the Association. There is no material difference between the surplus for the financial year stated above and its historical cost equivalents. Total assets less current (liabilities) 673,572,696 630,000,008

Creditors: Amounts falling due after 1 year (635,145,693) (593,446,536) Pension liability (6,180,506) (6,600,506)

Total net assets 32,246,497 29,952,966

Capital and reserves Called up share capital 29 29 Capital reserves 102 93 Designated reserves 0 0 Common fund 20,000 10,000 Revenue reserves 32,226,366 29,942,844

Total capital and reserves 32,246,497 29,952,966

26 27 Apex Annual Report 2019 - 2020 Stock Overview

Sector Totals at 31 March 2020

SECTOR Total Units General Needs & Shared Ownership Accommodation 4,888

Supported Living Accommodation 1,020

Commercial Units 66

Community Units 7

Nursing Beds 105

Staff Accommodation 3

Craigmore Way, Newry

28 29 Apex Annual Report 2019 - 2020 Accommodation at Apex

General Needs & Shared Ownership Accommodation General Needs & Shared Ownership Accommodation

Antrim & Newtownabbey Borough Council Belfast City Council - continued Derry City & Strabane District Council Derry City & Strabane District Council - continued Beechwood Drive, Newtownabbey 16 O’Neill’s Lane, Belfast 69 Ballymagowan Park, Derry~Londonderry 180 Rathmore, Derry~Londonderry 53 Castle Park, Antrim 6 Rathcoole Gardens, Newtownabbey 28 Ballymore Park, Derry~Londonderry 18 Rinmore Drive, Derry~Londonderry 2 Derrycoole Park, Newtownabbey 25 Rosapenna Parade, Belfast 2 Ballynagalliagh Close, Derry~Londonderry 4 Rinmore, Derry~Londonderry 39 Dispersed Housing 6 Rosehead, Belfast 75 Beechwood Crescent, Derry~Londonderry 10 Rosemount Cottages, Derry~Londonderry 17 Fennel Drive, Antrim 10 Roslyn Street, Belfast 1 Brickfield Court, Derry~Londonderry 9 Rural Cottages 45 Greenwalk, Newtownabbey 22 Rossnareen, Belfast 18 Bridge End Park, Strabane 4 Shared Ownership homes through FairShare 5 Inniscarn Drive, Newtownabbey 6 Shared Ownership homes through FairShare 7 Broomhill Avenue, Derry~Londonderry 10 Sheriff’s Glen, Derry~Londonderry 22 Loughmoney Park, Newtownabbey 8 Slieveban, Belfast 28 Canal Side, Strabane 26 Springtown Court, Derry~Londonderry 15 Shared Ownership homes through FairShare 12 Springfield Crescent, Belfast 9 Clarendon Street, Derry~Londonderry 16 St Brecan’s Park, Derry~Londonderry 78 Springfield Road, Belfast 12 Cecilia’s Walk, Derry~Londonderry 61 St Canice’s Mews, Eglinton 4 Total 111 St Bernadette’s Avenue, Belfast 27 Celtic Court, Derry~Londonderry 13 Swilly Gardens, Derry~Londonderry 29 Susan Street, Belfast 6 Clondermott Park, Derry~Londonderry 44 Upper Creggan, Derry~Londonderry 11 Templemore Avenue, Belfast 4 Clon Dara, Derry~Londonderry 144 Total 2,809 Ards & North Down Borough Council Tigers Bay, Belfast 16 Clon Elagh, Derry~Londonderry 316 Ballycopeland Place, Millisle 10 Whitewell Road, Belfast 12 Clyde Street, Derry~Londonderry 6 Blenheim Drive, Newtownards 15 Coolafinny Meadow, Eglinton 14 Total 693 Newtown Green, Comber 43 Cornshell Fields, Derry~Londonderry 270 Shared Ownership homes through FairShare 24 Cornshell Lane, Derry~Londonderry 9 Creggan Heights, Derry~Londonderry 2 Total 92 Causeway Coast & Glens Borough Council Creggmount, Claudy 11 Ard na Smoll, Dungiven 29 Culdaff Gardens, Derry~Londonderry 27 Darkfort Drive, Portballintrae 20 Derrymore, Derry~Londonderry 53 Armagh City, Banbridge & Craigavon Dispersed Housing 21 Dispersed Housing 479 Corcrain Walk, Portadown 3 Girona Drive, Portrush 14 Dove Gardens, Derry~Londonderry 63 Prospect Way, Lurgan 5 Gort Beag, Rathlin Island 10 Dunowen Park, Clady 5 Shared Ownership homes through FairShare 21 Killowen Court, Coleraine 5 Dunvale Close, Derry~Londonderry 14 Westacres, Craigavon 1 Killowen Street, Coleraine 9 Eglinton Place, Derry~Londonderry 5 Rural Cottages 1 Evish Grove, Strabane 38 Total 30 Shared Ownership homes through FairShare 11 Fergleen Mews, Derry~Londonderry 6 Swilly Close, Portstewart 23 Fernabbey/Ferndale, Derry~Londonderry 101 Fermanagh & Omagh District Council Tamlough Park, Ballykelly 49 Glendale, Derry~Londonderry 101 Aghagay Meadows, Newtownbutler 3 Belfast City Council Temple Park, Castlerock 6 Glenowen Park, Derry~Londonderry 32 Breesy View, Belleek 1 Glenside Gardens, Derry~Londonderry 2 Cavandale Park, Enniskillen 35 Ballynafoy Close, Belfast 67 Total 198 Cliftonville Road, Belfast 10 Great James’ Street, Derry~Londonderry 9 Coolcullen Meadow, Enniskillen 33 Cloverfield Street, Belfast 22 Kilfennan, Derry~Londonderry 7 Dispersed Housing 4 Derryveagh Drive, Belfast 119 Knockena, Derry~Londonderry 67 Elliot Place, Enniskillen 4 Dispersed Housing, Belfast 17 Labre Park, Derry~Londonderry 10 Ferdon Glen, Belleek 1 Glenbank Place, Belfast 5 Leafair, Derry~Londonderry 2 Lisolvan Park, Brookeborough 2 Glenluce, Belfast 14 Lurganbuoy Park, Castlederg 9 Mullaghmore Cottages, Omagh 8 Jamaica Street, Belfast 42 Magowan Park, Derry~Londonderry 127 Ringfort Place, Faughard 12 Laird Park, Belfast 28 Marian Hall, Derry~Londonderry 24 Riverside View, Tempo 4 Lawther Court, Belfast 1 Melvin Court, Strabane 3 Rural Cottages 12 Lenadoon Avenue, Belfast 27 Northland Road, Derry~Londonderry 23 Shared Ownership homes through FairShare 2 Loughview Terrace, Belfast 1 Northland Way, Derry~Londonderry 1 Tattygare Heights, Lisbellaw 10 Mill Race, Belfast 21 Oakland Park, Derry~Londonderry 38 Woodside Court, Omagh 14 Mossvale/Lawnbrook, Belfast 5 Old School Court, Derry~Londonderry 12 Racecourse Drive, Derry~Londonderry 64 Total 145

30 31 Apex Annual Report 2019 - 2020

General Needs & Shared Ownership Accommodation Supported Living Accommodation

Lisburn & Castlereagh City Council Sheltered Accommodation for Older People Mental Health Schemes Annacloy Park, Hillsborough 22 Abbey House, Derry~Londonderry 18 Ballyoan House, Derry~Londonderry 16 Grand Street, Lisburn 1 Alexander House, Derry~Londonderry 24 Clondermott House, Derry~Londonderry 16 Old Forge, Dunmurry 27 Beechwood Court, Derry~Londonderry 37 Dunvale House, Derry~Londonderry 16 Shared Ownership homes through FairShare 10 Brickfield Court, Derry~Londonderry 43 East Bridge Place, Enniskillen 10 Tonagh Gardens, Lisburn 26 Creggmount, Claudy 17 Holly Lane, Derry~Londonderry 16 Culmore Park, Derry~Londonderry 47 Mill Place, Limavady 20 Total 86 Fr Mulvey Park, Derry~Londonderry 29 Woodbank House, Omagh 16 Glenbrook House, Derry~Londonderry 39 Total 110 Grafton Street, Derry~Londonderry 11 Mid & East Antrim Borough Council Mulvey House, Strabane 31 Brook Street, Ahoghill 6 Parkview Court, Castlederg 10 Brookfield Gardens, Ahoghill 9 St Canice’s Close, Eglinton 23 Schemes for Learning Difficulties Gortaheran Crescent, Portglenone 16 St Julian’s House, Omagh 30 Ardavon House, Derry~Londonderry 12 Gortaheran Drive, Portglenone 10 Westland Cottages, Belfast 6 Beechway House, Derry~Londonderry 16 Newry, Mourne & Down District Council Shared Ownership homes through FairShare 6 Belmont Cottages, Derry~Londonderry 16 Total 365 Aileen Terrace, Newry 2 Cuan Terrace, Newtownards 10 Total 47 Bull’s Hill, Newry 4 Granville Park, Dungannon 25 Burren Meadow, Newcastle 148 Iona House, Strabane 12 Dispersed Housing 1 Housing with Care Accommodation Mullagh Houses, Limavady 22 Mid-Ulster District Council Mountainview, Castlewellan 34 Abbey House, Derry~Londonderry 12 Railway Court, Omagh 23 Ashdene / Shanoch, Dungannon 20 Mountainview, Warrenpoint 13 Alexander House, Derry~Londonderry 20 Total 136 Bramblewood Manor, Dungannon 12 Shared Ownership homes through FairShare 8 Brookhill House, Coleraine 25 Cashel Grove, Dungannon 8 Tarive Lana, Newry 6 Daleview House, Derry~Londonderry 13 Church Way, Swatragh 9 The Marshes, Newry 10 Killowen House, Coleraine 43 Cloneen, Dungannon 48 The Arches, Newry 28 Parkview House, Castlederg 8 Hostels & Refuges Dispersed Housing 42 Total 254 St Julian’s House, Omagh 16 Ashleywood Mews, Derry~Londonderry 15 Fairhill Park, Maghera 15 Foyle Valley House, Derry~Londonderry 14 Total 137 Gortview Park, Coalisland 35 Melrose Terrace, Derry~Londonderry 18 Granville Park, Dungannon 8 Methodist City Mission, Derry~Londonderry 47 Kilmerron Grove, Dungannon 5 Total - General Needs & Shared Ownership 4,888 Northlands Centre, Derry~Londonderry 8 Lurgaboy Lane, Dungannon 12 Dementia Care Rose House, Derry~Londonderry 8 Millview Manor, Dungannon 24 Cuan Court, Newtownards 24 Springwell House, Belfast 27 Orchard Park, Aughnacloy 15 Meadowbank­­­­­­, Omagh 25 The House in the Wells, Derry~Londonderry 24 Pinebank Gardens, Dungannon 25 Total 49 Total 161 Salters Bridge, Magherafelt 9 Scutchers Lane, Draperstown 23 Shared Ownership homes through FairShare 3 Sycamore Drive, Dungannon 16 Young Adults Sycamore Hill, Dungannon 19 84 Chapel Road, Derry~Londonderry 1 The Mill Race, Dungannon 25 Rossorry Grove, Enniskillen 13 Tulach Way, Magherafelt 30 Strand Foyer, Derry~Londonderry 48 Tullykeeran Gardens, Maghera 20 Total 62 Total 423

Total - Supported Living 1,020

32 33 Apex Annual Report 2019 - 2020

Commercial & Community Units, Nursing Beds, and Staff Accommodation

Commercial Units Nursing Beds Apex Head Office, Derry~Londonderry 1 Brookmount Nursing Home, Coleraine 48 Apex Office, Belfast 1 Daleview House, Derry~Londonderry 30 Apex Office, Dungannon 1 Parkview House, Castlederg 27 Apex Living Centre, Derry~Londonderry 1 Total 105 Garages, Derry~Londonderry 51 Shop Units, Belfast 3 Official opening of new classroom in Tanzania New classroom in Tanzania funded by Apex staff, suppliers and tenants Shop Units, Derry~Londonderry 8 Staff Accommodation in Sheltered Schemes Total 66 Total 3

Community Units Clon Dara, Derry~Londonderry 2 Coolcullen Meadow Community House, Enniskillen 1 Cornshell Fields, Derry~Londonderry 1 Emerald Boxing Club, Belfast 1 Fernabbey, Derry~Londonderry 1 Glen Community Complex, Belfast 1 Total 7

Glenbrook House turned 30 in September 2019 Strand Foyer celebrate 20th birthday

TENANTSAPEX STAFF OF PRESENT IONA HOUSE CHIKU IN LWENOSTRABANE FROM ENJOYED CHILDREN A GREAT IN CROSSFIRE FUN DAY TANZANIAALONG WITH WITH STAFF A CHEQUE MEMBERS IN SEPTEMBER AND FAMILIES 2019 FOYLEOFFICIAL FOODBANK OPENING IN OF THE NEW APEX CLASSROOM LIVING CENTRE, IN.... BUILT DERRY~LONDONDERRY WITH FUNDING RAISED BYCONTINUED STAFF AND TO TENANTSOF PLAY A CRUCIAL APEX ROLE IN ALLEVIATING FOOD STRESS. ALMOST 28 TONNES OF FOOD PASSED THROUGH THE FOODBANK DURING THE YEAR.

34 35 TenantTenant handover handover in Derry~Londonderry in Omagh Sports week in East Belfast Apex Annual Report 2019 - 2020 Supported Living Scheme Details

Addresses & Contacts Addresses & Contacts

Sheltered Accommodation Housing with Care Accommodation Nursing Care Accommodation Mental Health Schemes - continued for Older People Brookhill House Brookmount Nursing Home East Bridge Place Beechwood Court 2 Lower Newmills Road, Coleraine BT52 2JR 4 Lower Newmills Road, Coleraine BT52 2JR Magee Court, Enniskillen BT74 7BG Beechwood Avenue, Derry~Londonderry BT48 9BN Manager: Marion Tasker-Lynch Nurse Manager: Elaine Allen Move-on Accommodation for Clare House Scheme Manager: Catherine McCallion Tel: 028 7032 7917 Tel: 028 7032 9113 Officer-in-Charge: Orla McConkey Tel: 028 7126 6076 Tel: 028 6632 6361 Killowen House Brickfield Court 20 Killowen Street, Coleraine BT51 3DB Elderly Mentally Infirm Accommodation Holly Lane Bligh’s Lane, Derry~Londonderry BT48 9PW Manager: Brenda Cunningham 1 Holly Lane, Gransha Park, Derry~Londonderry Cuan Court Scheme Manager: Raymond Campbell Tel: 028 7032 9650 BT47 6ZP Dakota Avenue, Newtownards BT23 4XN Tel: 028 7130 9104 Manager: George Walker Manager: Rhonda Robinson Tel: 028 7186 0261 Tel: 028 9181 9286 Creggmount Housing with Care and Desmond Avenue, Claudy BT47 4BF Woodbank House Sheltered Accommodation Meadowbank Scheme Manager: Jenny McLean (Part-time) 9 Deverney Road, Omagh BT79 0ND 2 Donaghanie Road, Omagh BT79 0NR Tel: 028 7133 7987 Abbey House Manager: Caroline Swift Little Diamond, Derry~Londonderry BT48 9EJ Manager: Patricia Lafferty Tel: 028 8225 1762 Vivienne McGlinchey Tel: 028 8224 2868 Culmore Park Manager: Culmore Road, Derry~Londonderry BT48 7AN Tel: 028 7126 2385 Scheme Manager: Julie Montgomery Schemes for Learning Disability Tel: 028 7135 3000 Alexander House Mental Health Schemes Bishop Street, Derry~Londonderry BT48 6UX Ardavon Samantha Magee Ballyclose House 27 Bonds Hill, Derry~Londonderry BT47 6DW Fr Mulvey Park Manager (Acting): 11 Mill Place, Limavady BT49 0BJ Allison Foley Westland Terrace, Derry~Londonderry BT48 9EE Tel: 028 7136 3891 Manager: Manager: Marena Nicholas Tel: 028 7134 5279 Scheme Manager: Bredge Shettle Tel: 028 7776 4564 Tel: 028 7126 9064 St Julian’s House 1 St Julian’s Road, Omagh BT79 7HQ Beechway House Anne McCrory Ballyoan House Shepherds Way, Dungiven Road, Derry~Londonderry Glenbrook House Manager (Acting): Gransha Park, Derry~Londonderry BT47 6TG BT47 5GW Glenbrook Terrace, Derry~Londonderry BT48 0JQ Tel: 028 8225 0447 Manager: Lorraine Harkin Manager: Delma McCurry Scheme Manager: Jane Diver Tel: 028 7186 0566 Tel: 028 7131 2627 Tel: 028 7126 3408 Housing with Care and Clondermott House Belmont Cottages Mulvey House Nursing Care Accommodation 17 Clondermott Park, Derry~Londonderry BT47 2LF Racecourse Road, Derry~Londonderry BT48 7RD Magirr Park, Strabane BT82 9FS Janice Anderson Daleview House Manager: Manager: Seamus Crossan Scheme Manager: Anne Gillespie Shepherds Way, Dungiven Road, Derry~Londonderry Tel: 028 7131 2073 Tel: 028 7137 2350 Tel: 028 7138 3217 BT47 2AL Nurse Manager: Marcella McCorkell Dunvale House Cuan Terrace St Canice’s Close Tel: 028 7114 0148 (Housing with Care) Duncreggan Road, Derry~Londonderry BT48 0AA Dakota Avenue, Newtownards BT23 4XF Ballygudden Road, Eglinton BT47 3YP Tel: 028 7131 2390 (Nursing Care) Manager: Marie McBride Manager: Catherine McCarthy Scheme Manager: Jenny McLean (Part-time) Tel: 028 7137 4130 Tel: 028 9127 1497 Tel: 028 7181 2177 Parkview House Parkview Road, Castlederg BT81 7XH Granville Nurse Manager: Davina McAllister 9 Granville Park, Dungannon BT70 1JT Tel: 028 8167 9192 Manager: Gemma Cunningham Tel: 028 8772 7137

36 37 Apex Annual Report 2019 - 2020 PHASE 1 OF THE 757-HOME DEVELOPMENT AT CLON ELAGH, DERRY~LONDONDERRY

Addresses & Contacts

Schemes for Learning Disability - continued Hostels & Refuges - continued Iona House Rose House 19 Derry Road, Strabane BT82 8DT 22 Pump Street, Derry~Londonderry BT48 6JG Manager: Jacqueline McElhinney Manager: Jo Corcorcan Tel: 028 7138 3400 Tel: 028 7141 6800

Mullagh Houses Springwell House Johnny Shields at Abbey House Luncheon Club Eglinton Summer Fun Day 5 Roemill Road, Limavady BT49 9DF 377-381 Springfield Road, Belfast BT12 7DG Manager: Karen Oldcroft Manager: Donal Rogan Tel: 028 7772 2466 Tel: 028 9024 8801

Railway Court The House in the Wells O’Kane Park, Dromore Road, Omagh BT78 5AA 130 St Columb’s Wells, Derry~Londonderry BT48 6LY Manager: Mairead Brogan/Alison Rafferty (Jobshare) Manager: Andrew Bonner Tel: 028 8225 2629 Tel: 028 7126 7957

Hostels & Refuges Young Adults Ashleywood Mews Rossorry Grove 15 Ardmore Road, Derry~Londonderry BT47 3QP 53-79 Rossorry Church Road, Enniskillen BT74 7BB Manager: Jo Corcorcan Manager: Sinead Donnelly Tel: 028 7134 4499 Tel: 028 6632 2890

Foyle Valley House Strand Foyer 30 Foyle Road, Derry~Londonderry BT48 6SQ 79 Strand Road, Derry~Londonderry BT48 7BW Manager: Maureen Slater Manager: Louise Montgomery Tel: 028 7136 2689 Tel: 028 7128 1155­­ Apex tenants at ‘Making Connections’ event Tenant6. New handover family inhome Antrim Melrose Terrace 14-16 Melrose Terrace, Derry~Londonderry BT47 6DS Manager: Liadhan McCourt Tel: 028 7131 1461

Methodist City Mission 19a Crawford Square, Derry~Londonderry BT48 7HR Manager: Briedge O’Donnell Tel: 028 7137 0090 or 028 7130 9388

Northlands Centre Shepherds Way, Dungiven Road, Derry~Londonderry BT47 5GW Manager: Nuala Tracey Tel: 028 7131 3232

38 39 Abbey House Open Day - November 2019 BestBest Kept Kept Award Award for for Darkfort Darkfort Crescent, Drive, Portballintrae Portballintrae Apex Housing Association Ltd

REGISTERED OFFICE: 10 Butcher Street Derry~Londonderry BT48 6HL

BELFAST OFFICE: 6 Cromac Place The Gasworks Belfast BT7 2JB

DUNGANNON OFFICE: Unit 3A Dungannon Enterprise Centre 2 Coalisland Road Dungannon BT71 6JT

Telephone: 028 7130 4800 Email: [email protected] Online: www.apex.org.uk • This document is available in alternative formats on request.

The Apex Voluntary Housing Group comprises: Apex Housing Association Limited Newington Housing Association Limited Fairbuild Homes (NI) Limited

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