Town of Gawler Council Meeting Agenda 8 March 2016

ATTACHMENTS UNDER SEPARATE COVER

Item 7.1 – Social Infrastructure and Services Study

ATTACHMENT 1 Social Infrastructure and Services Study - Report 1 - Background Research and Findings.

ATTACHMENT 2 Social Infrastructure and Services Study - Report 2 - Needs Assessment and Recommendations

Item 7.2 – Youth Urban Arts Program

ATTACHMENT 1 Artist Sponsorship Program - Eligibility Criteria and Guidelines

ATTACHMENT 2 Artist Sponsorship Program - Application Form

ATTACHMENT 3 Free wall - Letter of Permission Art Works

Item 7.4 – Customer Request Management Statistics

ATTACHMENT 1 Closed Requests by Category

ATTACHMENT 2 Received Requests by Category

Item 7.5 – Gawler Volunteer Resource Centre Update

ATTACHMENT 1 Gawler Volunteer Resource Centre 6 Monthly Update Report

TOWN OF GAWLER Page 1 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Item 7.6 – Policy and Code of Practice Manual Review

ATTACHMENT 1 Code 1.1 Code of Practice for Council Meeting Procedures

ATTACHMENT 2 Policy 2.2 Internal Review of a Council Decision

ATTACHMENT 3 Policy 3.2 Informal Gatherings

ATTACHMENT 4 Policy 3.4 Council Members’ Allowances and Benefits

ATTACHMENT 5 Community Development Grant

ATTACHMENT 6 Policy 7.1 Banners

ATTACHMENT 7 Policy 7.2 Flags

ATTACHMENT 8 Policy 7.4 Town Centre Footpath Designs

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ATTACHMENT 1 Social Infrastructure and Services Study - Report 1 - Background Research and Findings.

ATTACHMENT 2 Social Infrastructure and Services Study - Report 2 - Needs Assessment and Recommendations

TOWN OF GAWLER Page 3 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 ATTACHMENT 1

TOWN OF GAWLER Page 4 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Document Quality Control Project Name Gawler Social Infrastructure and Services Study

Project Number P4614

Client Town of Gawler

Document Draft Report No 1

Document File Name P4614-V7-Draft Report No 1

Author of Document Kylie Fergusen / Melissa Bailey

Version Date of Name of Person/s document Method of Authorised By Authorisation Document was released to Release Date Release 8 10 September 2015 Linda Weiss Attached to Melissa Bailey 10 September Email 2015

Jensen Planning + Design Unit 6/259 Glen Osmond Road Frewville SA 5063

Telephone: 08 8338 5511acsimile: 08 8338 6866

Email: [email protected] www.jensenplanning.com.au

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EXECUTIVE SUMMARY 3 SUMMARY OF KEY OPPORTUNITIES 4 1.0 STUDY PROCESS 5 Definitions 6 2.0 RELATED STRATEGIES 7 FEDERAL GOVERNMENT 7 Living Longer. Living Better. 7 STATE GOVERNMENT 8 South Australia’s Strategic Plan 8 South Australian Planning Strategy 8 30-Year Plan for Greater Adelaide 8 LOCAL GOVERNMENT 9 Town of Gawler Community Plan 9 Town of Gawler Strategic Directions Report 9 Town of Gawler Youth Development Plan 10 Town of Gawler Open Space, Sport and Recreation Plan 10 3.0 THE COMMUNITY’S PROFILE - WHAT IS THE DATA TELLING US? 11 Age 15 Education 16 Employment 16 Income + Home Ownership 17 Family Composition 18 Need for Assistance 18 Place of Birth, Language, Migration 19 4.0 EXISTING FACILITIES, PROGRAMS + SERVICES 20 Gaps 20 5.0 TRENDS + OPPORTUNITIES 29 Overview 29 FAMILIES AND CHILDREN 30 Families 30 Children 31 Young People 33 LEARNING AND KNOWLEDGE 34 Education and Training 34 Jobs 36 HOUSING 37 Housing Accessibility, Affordability + Demand 37 PEOPLE WITH VULNERABILITIES 38 Ageing 38 Disability 39 Carers 40 Physical + Mental Health 41 ATSI People 42 TOWN OF GAWLER Page 6 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 CONNECTEDNESS 43 Migration 43 Community Networks, Accessibility and Isolation 44 Collaboration amongst Community Service Providers 45 Mobility 46 Volunteers 47 Community Hubs 48 Spiritual and Religious Services 49 6.0 PLANNING TOOLS + OPPORTUNITIES 50 Tool # 1 – Population Threshold 51 Tool # 2 Facility Quality and Functionality 53 7.0 SUMMARY OF OPPORTUNITIES 55 APPENDICES 60 APPENDIX 1 – COMMUNITY SERVICE PROVIDERS SURVEY RESULTS APPENDIX 2 – SUMMARY OF WORKSHOP FEEDBACK FROM KEY STAKHOLDERS APPENDIX 3 – LIST OF COMMUNITY FACILITIES USED IN POPULATION THRESHOLD ANALYSIS

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EXECUTIVE SUMMARY

The Town of Gawler, located some 42 STRATEGIC THINKING kilometres north on the fringe of Adelaide’s Gawler is experiencing significant growth in metropolitan area, has a diverse and thriving and around the township. Increasingly, community with strong connections to the people from further afield are using Gawler’s surrounding countryside of the Barossa and facilities and services. It is timely that the Town Northern Adelaide Plains. Although it is of Gawler plans strategically for its future sufficiently distant from Adelaide to have a community needs. strong separate identity and character, it also has increasing connections with metropolitan Adelaide as a place of employment, ROLES shopping, entertainment and services. With a The Gawler Community Plan 2014 – 2024 population of 20,536 in 2011, the Gawler describes the roles of the Town of Gawler as population is anticipated to grow to including Service Provider, Regulator, Owner approximately 32,858 by 2026. On average, Custodian, Advocator, Facilitator and Leader. this will lead to an additional 735 people each Clarifying these roles will focus the delivery of year. important social facilities and infrastructure. It will assist Council to make decisions about Gawler is also an important regional centre resources, funding and prioritisation. This will serving people living in the Barossa, be the focus of Report #2. Roseworthy, Freeling, Virginia, and further afield. In many circumstances, people living in CHANGING COMMUNITY NEEDS Northern Adelaide suburbs also travel to Whose needs should Council and other Gawler where they can get easier access to service providers be meeting, what are those services. needs and how are they changing over time?

The Social Infrastructure and Services Study comprises two reports. The first is a Background COLLABORATION + PARTNERSHIPS Report that outlines current supply, future How can Council work collaboratively with trends, and the current and future community other providers and how can partnerships be profile. It provides initial ideas and supported? How can Council and non- opportunities that will be considered by government service providers make better Council and key stakeholders. The second use of limited funds and resources? report is a Social Infrastructure and Services Framework. This will describe key TRIGGERS recommendations, timeframes and triggers. What are the triggers for providing new facilities or services? Social infrastructure is often a focal point for community activity and a place for people to meet and connect. In this way, it can be seen as the glue that holds existing and future communities together. It includes a wide range of services and facilities that meet community needs for education, health, social support, recreation, cultural expression, social interaction and community development.

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SUMMARY OF KEY OPPORTUNITIES

Council’s Role Employment Opportunity for Council to take a role in Gawler’s workforce and families are advocacy and facilitation of services and experiencing pressures from structural workforce partnerships. changes. There are a range of new employment opportunities that should be matched with Young People education, training and local career pathways. There is a higher proportion of young people, There is a need to provide supported many of whom are leaving school early. There is employment in Gawler and support families a need to support initiatives that address through employment transition. increasing and ongoing demand for vocational education, and clear pathways that support Mobility training and employment opportunities for Some people find it difficult to access services youth. and facilities and public transport within the region is poor. Opportunities to improve mobility Disadvantage and Health and connect people from differing areas across Gawler’s SEIFA Index shows higher than average the Gawler region should be identified. levels of disadvantage and stresses within its community. An increasing number of people Community Hubs require assistance. Gawler has high levels of There is a need for a modern, flexible and well physical and social isolation. Existing services are located community service hub. stretched. There is a need for additional counselling support, particularly in the areas of mental health, family and parenting support, Volunteers and domestic violence. Continuing to explore initiatives that will make it easier for volunteers to provide assistance through the Gawler Volunteer Resource Incomes and Housing Centre, which provides services locally and in Affordability partnership with the not-for-profit Northern Housing is relatively affordable in the Town of Volunteering (SA). Gawler and median monthly mortgage payments are less than Adelaide as a whole. Older People The new urban growth areas will play an The population is ageing. Demand for flexible important role in making home ownership accommodation options for older people will accessible. continue to grow. There is a growing need to facilitate the ongoing supply of well-located ATSI People accommodation options. Council’s Reconciliation Action Plan (currently being developed) is an opportunity to build partnerships with ATSI people accessing services within Gawler and respond to the growing number of Indigenous people living in the region.

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1.0 STUDY PROCESS

The study process is summarised below: Development of initial insights and initial ideas Report #1 – Social Infrastructure in Gawler – into the future provision of social infrastructure. Background Research and Findings The first stage of the process involved Report #2 – A Framework for Social gathering and analysing all relevant Infrastructure in Gawler. background information. Research has Feedback from the Stage 1 report will be involved: reviewed, further investigations undertaken where required, and a Stage 2 . Desktop review of key government Recommendations report will be drafted. The policies and strategic directions recommendations will outline: . Research into community trends through analysis of relevant published . Roles of Council and NGOs in social research findings and narratives from infrastructure provision community members and services . Trigger points for supply of new facilities providers and services . Review of ABS data . Guiding principles . At this point, no timeframes, priorities for . Staging, timelines action or responsibilities are assigned

TOWN OF GAWLER Page 10 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Definitions

The following definitions of community facilities and human services that make up social infrastructure are provided for the purposes of this Study:

. Community facility . Community Hub

Is the “hard infrastructure” that includes Is a single facility or group of facilities a variety of buildings and associated located together. A community hub grounds used for community purposes. provides a broad range of services to This study has included council the community based on three main managed facilities, council leased functions: facilities, and other privately owned or leased facilities.  Provide key services to meet local needs. Program activity responds . Human services to the needs of the local community and involves providers Are the formal services that provide of social, health employment support, advice, education and and/or business services. information to a wide range of groups within a community that relate to a  Provide accessible community person or community’s physical, mental space. The space is open to the or emotional health and wellbeing. public and common areas are available for both formal and . Open Space and Recreation Facilities unstructured programming.

Are the buildings and services primarily  Building networks through the co- designated for formal and informal location of different service recreation and physical activity. providers. The scale and focus of Although often community facilities services creates a critical mass that include open space and recreation as improves overall accessibility for well as other services, dedicated open clients and creates synergies for co- space and recreation facilities are locating tenants. Informal social excluded from this study. networks among hub users are also fostered.

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2.0 RELATED STRATEGIES

FEDERAL GOVERNMENT

Living Longer. Living Better.

"Living Longer Living Better" is a series of . delivery of meals Federal Government-led reforms aimed at . transport creating a stronger aged care system. The . assessment, client care coordination reforms seek to create improved quality of and case management aged care provision nationally, as well as a . counselling, information and advocacy greater choice in aged care options including services at-home care, caps to aged care costs and . centre - based day care revisions to how families contribute to aged . support for carers including respite care costs. services

Other key components of the reforms include: Program and funding arrangements are undergoing major changes in 2015, with . increased support for carers responsibilities shifting between State and . improved aged care facilities Commonwealth as well as major changes to . strengthening the aged care workforce program design. In addition to the HACC . fighting dementia program changes, the Commonwealth . supporting older people from diverse Government is directly funding a range of backgrounds organisations with increasing numbers of home care packages, available to assist older Local government has had a very strong people with complex needs to remain at involvement in the delivery of the federally home. The Town of Gawler does not receive and state funded Home and Community Care home care packages funding, however staff (HACC) program. This program enables older have working relationships with organisations people, people with disabilities and their in receipt of this funding. carers to continue living at home in safety and comfort as long as they wish and are able to. From 1 July 2015 the HACC program will be HACC services currently include: consolidated into the Commonwealth Home Support Program (CHSP) along with the . nursing care National Respite for Carers program, Day . allied health services like podiatry, Therapy Centres and the Assistance for Care physiotherapy and speech pathology & Housing for the Aged program. . domestic assistance, including help with cleaning, washing and shopping The CHSP will be accessed through a central . personal care, such as help with national assessment process delivered by the bathing, dressing, grooming and eating My Aged Care Gateway and Regional . social support Assessment Services. A central client record . home maintenance will be kept at My Aged Care. The My Aged . home modifications Care Gateway will list all aged care services . assistance with food preparation in the whether or not they are government funded. home Other changes relate to disability services for people aged under 65 under the National Disability Insurance Scheme (NDIS), the way in which assessment is undertaken (moving towards phone based or internet consultation), and the funding arrangements.

TOWN OF GAWLER Page 12 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 South Australian Planning Relevance to Social Infrastructure in Strategy Gawler The South Australian Planning Strategy outlines Aged care is a key component of social the South Australian Government’s direction infrastructure and service provision. Across for land use and development within South Australia, the population is ageing. This is Australia. It comprises eight volumes covering the case for the Town of Gawler, where different geographic areas of South Australia. the median age is forty, higher than that of These include the 30-Year Plan for Greater South Australia (median age of 39) and Adelaide and plans for regional South Australia (median age of 37). There is a Australia. continuing and increasing demand for aged care services, and support for independent living. 30-Year Plan for Greater Given the significant changes to the Adelaide delivery and funding of the HACC program as it transitions to the CHSP The 30-Year Plan for Greater Adelaide sets out program in 2015, it is important for Council the South Australian Government’s vision for to consider its role in HACC and the the growth and development of the Greater replacement services. Adelaide Region over 30 years. It outlines the policies and targets for the key issues of the Plan: transit corridors, transit-oriented developments and growth areas, housing, STATE GOVERNMENT economic growth, environmental protection, climate change, and water security. It is

currently being reviewed. South Australia’s Strategic Plan

South Australia’s Strategic Plan (SASP) is the Relevance to Social Infrastructure in state’s overarching policy document, Gawler providing direction for South Australia’s planning strategy. It is a key reference The 30-Year Plan for Greater Adelaide document outlining long-term infrastructure provides targets for eight regions within the priorities. Greater Adelaide Region. The Town of Gawler is contained within the Barossa The Strategic Plan incorporates 100 targets Region. Key growth targets for the Barossa aligned to six key priorities – ‘Our Community’, Region include 46,400 net additional ‘Our Prosperity’, ‘Our Environment’ ‘Our dwellings, 110,000 net additional Health’, ‘Our Education’ and ‘Our Ideas’. population, and 38,500 net additional jobs. In order to meet the key growth targets, the 30-Year Plan for Greater Adelaide identifies Gawler as a ‘Major District’ Relevance to Social Infrastructure in Activity Centre, with the land surrounding Gawler the Gawler township identified as ‘planned urban lands to 2038’. A ‘Park and Community service providers within the Ride’ facility for Gawler is also identified Town of Gawler will work towards the SASP within the Plan, to ensure that the area is targets through the delivery of services. For well serviced by upgraded transport instance, the SASP emphasises supporting networks. families, supporting volunteers, increasing

social participation, and healthy living.

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Plan The objectives seek to create a community that is healthy, active, safe, The Community Plan sets the vision for Gawler and engaged. They are to be met through as “a liveable, cohesive, active, innovative strategies which range from improved and sustainable community”, and lists a series health services, recognition and respect of goals and objectives that will achieve the for volunteers, creating a child and youth vision. Key goals and objectives relating to this friendly community, the provision of study are: recreation facilities, community safety, and encouraging development of the . Goal 2 - Sustainable Growth arts. Management Objective 2.1.3 Support the timely The Community Plan recognises Council’s provision of community facilities and role as a provider of services. It also services to meet community recognises Council’s role as a regulator, expectations owner, custodian, advocator, facilitator Objective 2.6.7 Promote Gawler as a and leader the interest of the community. regional activity centre and the In the context of Social Infrastructure, preferred home for professional services Council can play a strong role in fostering providers partnerships and collaborations with other important service providers. . Goal 3 - A Healthy, Active, Safe and

Engaged Community Objective 3.1.1 Lobby all spheres of Objective 5.3.1 Represent and promote the government and the private sector for needs, interests and aspirations of the improved healthcare facilities and community associated services, including services for mental health, the disadvantaged, Town of Gawler Strategic aged care and people with disabilities Objective 3.4.1 Develop and promote Directions Report child, youth and family friendly areas and hubs The Town of Gawler’s Strategic Directions Objective 3.6.1 Foster partnerships with Report outlines a strategic vision for future volunteers and volunteer groups growth in the Council area, through a Objective 3.5.2 Support volunteering program of Development Plan Amendments opportunities to meet community need (DPAs). DPA’s translate Council’s strategic Objective 3.5.3 Recognise and support vision into Development Plan policy, which is the educational role community used to assess and guide development. This organisations provide in the community process seeks to ensure that the policies are consistent with the South Australian Planning . Goal 5 - A Strong, vibrant community Strategy, Council’s Strategic Plan and Objective 5.2.8 Undertake a program of community aspirations. ongoing improvement to ensure community needs and aspiration are being achieved at a level the community can afford

TOWN OF GAWLER Page 14 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Town of Gawler Youth Development Plan Relevance to Social Infrastructure in The Town of Gawler’s Youth Development Gawler Plan provides a framework for enabling an effective approach to youth development, as The Youth Development Plan promotes a partnership between Council, youth, the ongoing provision of youth services families, service providers and community within the Town of Gawler. An Action Plan partners. will identify priorities, time-frames, key performance indicators, partners and The Plan identifies three outcomes that have responsibilities.

been established by closely working with the Gawler Youth Advisory Committee, and consulting with Gawler & Districts B-12, Trinity Town of Gawler Open and Xavier Colleges. Space, Sport and Recreation Plan The three relevant outcomes and nine goals (three for each outcome) are identified as: Town of Gawler Draft Open Space, Sport and Recreation Plan 2025 Directions Report 1. Youth participation in community life . Celebrate young people, their diversity The Town of Gawler Draft Open Space, Sport and creativity and Recreation Plan 2025 Directions Report . Gawler’s young people are active intends to guide the future provision, citizens management and improvement of open . Gawler’s youth are leaders today and in space and sport and recreation facilities over the Town’s future the next decade to 2025. The Plan adopts the following themes, each with designated 2. Youth health & well being directions and strategies: . Promote positive health within the youth community . Theme 1: Open Space Provision and . Connect young people to the Design community . Theme 2: Organised Outdoor Sport and . Listen to the needs of Gawler’s youth Activities . Theme 3: Recreation and Nature 3. Build capacity in our young people . Theme 4: Trails and Open Space . Provide holistic development Connections opportunities . Theme 5: The Environment and Climate . Embrace a success based approach Adaptation . Foster a supportive culture throughout . Theme 6: Aquatic and Indoor Sport and the community Recreation Facilities

The Plan has been informed by consultation with the community, through surveys of residents and sport and recreation groups, and an analysis of demand and supply. The Plan also considers the likely future community needs in regards to sport and recreation facilities.

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3.0 THE COMMUNITY’S PROFILE - WHAT IS THE DATA TELLING US?

Information derived from the Australian Bureau of Statistics (ABS) Census provides an indication of the types of social services and infrastructure the community will need in the future. The ABS data used in this Study relates primarily to the 2011 Census and the Local Government Area of Gawler. It is noted that the data does not capture broader regional ABS community profiles and therefore is a guide only. As Gawler is a regional service centre, broader regional trends should also be considered. Many of these are captured in Section 4.

Where is Gawler Local Government Area located?

The Town of Gawler is a Local Government Authority situated approximately 42 kilometres north of Adelaide at the edge of the metropolitan area of Adelaide.

It is bounded by the Barossa Council area in the north and east, the City of Playford in the south-east and south, and the Light Regional Council area in the west and north-west.

TOWN OF GAWLER Page 16 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 What are the main uses of land in Gardens, Evanston Park (part), Evanston South, Willaston, Kudla, Bibaringa (part), Hillier and around Gawler? (part), Reid (part), and Uleybury (part). The Council area comprises a mix of residential, rural living, industrial, commercial Broader catchment – people going to school and primary production lands. The town of or work in Gawler Gawler itself has a typical main or high street Many people who live further afield in character consistent with many regional neighbouring council areas use Gawler’s towns, with smaller town centres at Willaston, services and facilities. People travel from the and to the south of Gawler at Evanston northern suburbs of Adelaide in Playford Gardens. Council, and from towns and rural areas in the lower mid-north and the Barossa Valley. Gawler’s role as a Regional Centre Approximately 4,000 people live in Hewett, The Town of Gawler is a major regional centre Buchfelde and Gawler Belt, and although for towns to the north of Adelaide and also to these areas are part of Light Regional Council, some residents living further afield in the their residents access Gawler’s services and Barossa and beyond. People travel to Gawler facilities. It is important for this Study to for shops and services and their destinations recognise the impact of the demand from include the main street and commercial residents from the broader catchment as well district, schools and education facilities, sport as from those in the immediate catchment. and recreation facilities, parks and reserves.

How many people will access What is the boundary of the Gawler’s services and facilities? catchment area for this study? If we consider the immediate catchment, how Immediate catchment - people living within many people may use Gawler services and the immediate catchment facilities now and in the future? The catchment for the purposes of social In 2011, there were approximately 90,000 infrastructure and services is defined as those people who used Gawler services and people primarily living and working within the facilities. Looking ahead, it is difficult to Town of Gawler – namely the suburbs and quantify the population numbers, but we can localities of Gawler, Gawler East, Gawler be guided by the State Government South, Gawler West, Evanston, Evanston projections.

Population projections The population of Gawler is predicted to reach 40,606 people by 2036 (see Table 1 below). The projections anticipate an increase in population of 18,778 people between 2011 and 2036. This equates to an average increase in population of approximately 750 people per year. For the purposes of this study we are predominantly guided by these projections. The projected population growth is partly explained by the directions of the 30 Year Plan for Greater Adelaide which proposes 4,000 new homes in Gawler East and 3,000 new homes in the new south urban area.

Table 1 South Australian Government Estimated Resident Population Growth of Gawler Local Government Area *2006 2011 2016 2021 2026 2036 Males 9,368 10,617 12,432 14,310 16,178 19,989 Females 10,041 11,211 13,041 14,878 16,680 20,808 Total Population 19,409 21,828 25,473 29,188 32,858 40,606 Households (based on 2.4 7,567 9,095 Approx. Approx. Approx. Approx. persons per household) 10,614 12,162 13,691 16,920

*The growth rates from 2006 to 2026 are based on the South Australian Cabinet approved medium series of South Australian Statistical Division projections that were released in January 2011 and are based on the “medium” series (not high or low). These projections have been developed by the Department of Planning and Local Government in the context of The 30-Year Plan for Greater Adelaide.

TOWN OF GAWLER Page 17 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 How many people will access Concordia, Gawler East, Evanston Gawler’s services and facilities? Gardens, Evanston South Expansion is to include changes in surrounding The estimated future population of 40,606 locations around Gawler. people living in the Gawler Local Government

Area by 2036 is only part of the picture. The . 7500-8000 households to be located in Town of Gawler Strategic Directions Report Concordia (about 625 ha) 2014-18 suggests a current broader regional . 4000 households within Gawler East catchment of 90,000 people for employment, (about 350 ha) education, healthcare and a range of other . 3000 households within the New services. Southern Urban Areas (about 250ha)

Projecting further into the future, the Draft Town of Gawler Open Space, Sport and City of Playford Recreation Plan 2025 suggests a regional The Playford Growth Structure Plan and catchment of 130,000 people by the year associated Greater Edinburgh Parks 2036. Employment Lands Development Plan Amendment and Playford Urban Growth Areas (Angle Vale, Playford North Extension What is Gawler’s average and Virginia outlines the following: household size? The current average household within the . Accommodation of 100,000 people Town of Gawler used for this study is 2.4 moving into the region. people. It is noted that the average . Rezoning of 1,550ha for new household size may change over time and employment lands and 2,000ha for new therefore this figure is indicative only. residential lands. . This is intended to create 38,000 new Where will people live? dwellings (100,000 new people) and In addition to existing residential areas, the 27,000 new jobs. State Government has identified several areas in and around Gawler that are targeted for future growth. The exact timing and certainty of this growth is unknown, and given the long time frames, the information below is only a guide and subject to change. The figures below highlight the importance of forward planning and allowing enough time to plan for future demand of people living in growth areas.

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Current

In 2011, the median age of the Town of Gawler population was 40, slightly older than the median age for Greater Adelaide (38 years of age).

The Town of Gawler had a higher proportion of ‘seniors’ aged 75+ years of age (9% compared with 7.6% for Greater Adelaide).

When compared with Greater Adelaide, the Town of Gawler had a higher proportion of population aged 10-19 – 13.5% compared with 12.6%.

The Town of Gawler had a slightly lower proportion of 20-24 year olds (6.3% compared with 7.1%) and significantly lower proportion of ‘young workforce’ population aged 25-34 years (11.3% compared with 13.4% in Greater Adelaide). There was also a slightly lower proportion of population aged 35-49 years (19.8% compared with 20.9% in Greater Adelaide).

Table 2 Gawler Projected Population Age Groups, by Year(2006 – 2026)

Year Age Group 0 to 9 10 to 19 20 to 29 30 to 39 40 to 49 50 to 59 60 to 69 70 to 79 80 + 2006 2,283 2,896 2,310 2,416 2,988 2,398 1,759 1,494 865 2011 2,602 2,920 2,805 2,394 2,967 3,021 2,134 1,711 1,274 2016 3,238 3,010 3,590 3,330 3,083 3,268 2,642 1,856 1,456 2021 3,861 3,572 3,601 4,686 3,347 3,207 3,137 2,143 1,634 2026 4,376 4,212 3,380 5,564 4,410 3,241 3,334 2,586 1,755

Table 2 indicates that the age profile is predicted to change in the future decade, with an increase in the younger (0-19 years), middle (30-49) and older (60-80+ years) age groupings.

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The Town of Gawler had a lower proportion of At the time of the 2011 Census, the people that have completed year 12 when unemployment rate within the Town of Gawler compared to the population of Greater was similar (5.7%) to Greater Adelaide (5.8%). Adelaide (34.9% compared with 47.1%). However, there was an increase in the The Gawler workforce has significantly fewer percentage of people who had completed professionals than Greater Adelaide (14.7% year 12 between 2006 and 2011 (34.9% compared with 21.6%), but has a higher compared with 31.1% in 2006). proportion of people working in technician and trade roles (16.4% compared with 14% for At the time of the 2011 Census, 22% of the Greater Adelaide). population were attending an educational institution (a total of 4,302 people). Of these, Currently, 7,092 local jobs are found within the 5.9% (248) were in preschool, 41.3% (1,780) Council area which make up 0.87% of the were in primary school, 28.7% (1,238) were in state total. 1,473 businesses operate within the secondary school, 11.5% (497) were Council area and make up 1.01% of the state attending TAFE, and 12.5% (539) were total. attending university.

The proportion of population with a tertiary qualification (9.5%) was significantly lower than that of the South Australia as a whole (14.4%). There was a slightly higher proportion of population with a vocational qualification. Between 2006 and 2011, there was a significant increase in the number of vocational qualifications within the Council area.

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Purchasing a house is relatively affordable in Gawler and despite SEIFA Index of Disadvantage measures the relative level of socio-economic lower household incomes, a greater disadvantage based on a range of Census proportion of people own a house by characteristics. The Town of Gawler’s Index of mortgage than in Greater Adelaide. Disadvantage was 966.2 in 2011. This compares with 993.2 for Greater Adelaide and 1002.0 for Australia, indicating a higher At the time of the 2011 Census, the median level of disadvantage within the Council area. household income was $960/week for the

Council area. This median income was lower Long-term private renters outnumber public compared with $1,106/week for Greater housing renters in the Town of Gawler. Tenants Adelaide. The median personal income also in private rental can face higher housing costs reflects a lower weekly income for the Council as rents are based on market rates as area compared with Greater Adelaide opposed to public rental which links rent ($516/week compared with $554/week for prices to household income. Greater Adelaide).

In the Town of Gawler in 2011, 67% of households were purchasing or fully owned their home, 19.8% were renting privately (1679 people), and 6.2% were in social housing (526 people).

Analysis of the housing tenure of the population of the Town of Gawler in 2011 compared to Greater Adelaide shows:

. a smaller proportion of households who owned their dwelling outright . a larger proportion purchasing their dwelling; and . a smaller proportion who were renters.

Household mortgage payments are lower in Gawler than Greater Adelaide. A smaller proportion of households have high mortgage repayments ($2,600/month or more), and a larger proportion of households have low mortgage repayments (less than $1000/month).

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At the time of the 2011 Census, a lower A slightly higher proportion of people within proportion of households within the Council the Council area require assistance with core area were made up of ‘couples with children’ activities, due to disability (1,145 people or compared to that of Greater Adelaide (26.3% 5.6% to 5.4% for Greater Adelaide). compared with 28.5%). Between 2006 and 201, there was a slight Additionally, there are a higher proportion of increase in the number of people requiring ‘one parent compared to that of Greater assistance with core activities (5.6% Adelaide (12.8% compared with 11%). compared with 5.1% in 2006).

The need for assistance with core activities was most predominant amongst older people aged 85 and over (39.4% of total age group).

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Place of Birth, Language, Migration

At the time of the 2011 Census, 18.6% of the (84.8%). Only a small proportion (2.3%) spoke population living within Gawler were born English ‘not well or not at all'. overseas, this is a lower proportion compared to that of Greater Adelaide (25.3%). A large Compared with Greater Adelaide, the Town proportion of the total population of the Town of Gawler had a lower number of overseas of Gawler was born in the United Kingdom migrants arriving between 2006 and 2011. 7.5% (12.6%). or 287 of the total overseas-born population moved to Gawler between these years, At the time of Census the number of people compared with 23.1% for Greater Adelaide. within Gawler who were born overseas increased by 303 (8.6%) with the number of The 2011 Census identified 311 Aboriginal and people from non-English speaking Torres Strait Islander (ATSI) people living in backgrounds increasing by 141 (18.2%). Gawler. ATSI people will also travel to use Gawler’s services and facilities (including At the time of the Census, 92.2% of people schools) from the wider northern region (for spoke only English while 0.6% spoke another example the Gawler Health Service has 750 language and English not well or not at all. ATSI clients). In addition, indigenous people may move temporarily to Gawler and stay Correspondingly, of those residents born with friends and families for periods of time but overseas, a large majority spoke English only may not be counted in the census count.

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4.0 EXISTING FACILITIES, PROGRAMS + SERVICES

An examination of the spatial distribution of . Support and programs to assist youth services and facilities, their gaps and transition from school to training, work duplication has been undertaken. The study experience, further education and has considered the assets, services and meaningful employment. facilities that are owned or managed by . Support for carers. Council, the State Government, Non- . Many services are not located in Gawler Government Organisations and private and only visit for a few hours. owners. . Appropriate information for people from diverse cultural and linguistic The following tables outline the facilities in one backgrounds. list, and the services in another. It has been . Community transport connecting key important to distinguish between services and destinations (railway station, main street, facilities as services are increasingly being Gawler Green, racecourse, Gawler offered through a range of different locations Sport and Community Centre, library, including mobile facilities such as vans. Council offices) to inner and outer “suburbs” of Gawler and the wider Where there are opportunities to address region. these gaps, they are then identified in Section . A coordinated approach to community 5 -Trends and Opportunities. support services and infrastructure in and around Gawler. Gaps

Many of the gaps are highlighted in the map on the following page which shows the spatial distribution of physical infrastructure. Note that this map is a snapshot of facilities that existed in July 2015.

In addition, the workshop with community service providers highlighted the following demand for services:

. Relatively few facilities relating specifically to aged, community health and youth in the southern areas of Gawler LGA. . Flexible and accessible community spaces for the southern, eastern and northern communities of Gawler. . Modern, flexible and highly accessible meeting spaces for community groups. . Suitable space for conferences, events, seminars, displays, exhibitions. . Community hub. . Supported employment services.

TOWN OF GAWLER Page 25 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 This map is a snapshot of existing facilities taken in July 2015.

TOWN OF GAWLER Page 26 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Table 3 Existing facilities within the Town of Gawler and its surrounds (this list details the location of the physical infrastructure and use, but it does not provide details about the service)

FACILITIES No. Name Address Use Council facility AGED 1. Gawler Village 6 Bellevue Crt, Gawler Low level residential aged 5118 care facility 2. Martindale 1 Duffield St, Gawler Secure high level Nursing Home 5118 residential aged care facility 3. Oasis Garden Gate 1, 21 Hutchinson Residential aged care Retirement Rd, Gawler East 5118 Village

4. Eureka Evanston 4 Birtha Ave, Evanston Independent living units 5116 5. Eldercare at 17 Morrow Ave, Secure high level and low Evanston Park Evanston Park 5116 level residential aged care 6. James Martin 19 Dawkins Ave, Independent living units Village Willaston 5118

7. The Vines, Coleman Pde, Evanston Independent living units Evanston Park Park 5116

8. Trevu House 1-13 Deland Ave, High level residential aged Residential Aged Gawler East 5118 care facility Care

COMMUNITY 1. Elderly Centre, 37 Fourteenth St Gawler Home assist and Council HALLS/ CENTRES Gawler South, 5118 community care program with use by other community groups 2. Gawler 2 Scheibener Tce, Provides activities and Community Gawler 5118 services to people living in House Inc. Gawler and the surrounding community. 3. Gawler Sport & Nixon Tce, Gawler 5118 Sports, studio hire, Council Community meeting rooms, hire for Centre special events

4. South Australian 29 Tod St, Gawler 5118 Voluntary community Country Women’s service, social and Association Inc. – recreation activities and Gawler Branch hall for hire.

5. Evanston 63 Angle Vale Rd, Hall for hire with kitchen Gardens Progress Evanston Gardens 5116 facilities, and meeting Hall place for indoor bowls, old time dancing, tennis club, club meetings. 6. Masonic Hall Cnr Union St and Hall with kitchen facilities Lodge of Fidelity Lyndoch Rd, Gawler for hire. No.5 5118

7. Gawler Bowling Victoria Tce, Gawler Hall and bowl greens for Club Inc. 5118 hire 8. South Gawler Eldred Riggs Reserve cnr Hall for hire Football Club Inc. Dawson Rd and Dysart Rd, Evanston 5116 9. STARplex 18 - 20 Alexander Ave, Venue for hire, indoor Evanston Park 5116 swimming pool, sports, conference room, theatre

TOWN OF GAWLER Page 27 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 FACILITIES No. Name Address Use Council facility 10. Willaston Football Gawler River Road Hall for hire, approx. 200 Club Willaston 5118 people with kitchen and bar facilities

11. Gawler District Victoria Tce Hall and tennis courts for Tennis Association Gawler 5118 hire 12. Hewett Centre 28 Kingfisher Dr, Hewett Function Room Facility 5118 EARLY 1. Goodstart Early 25 Greening Dr, Education and childcare CHILDHOOD Learning – Evanston Park 5116 EDUCATION Evanston Park 2. Goodstart Early 37 Twelfth St, Gawler Learning – 5118 Education and childcare Gawler South 3. Gawler Finch Rd, Gawler East Childcare Community Child 5118 Care Inc. 4. Stepping Stone 38 – 40 Para Rd, Education and childcare Evanston Evanston 5116 Childcare & Early Development Centre 5. Stepping Stone 10 Rosella Cct, Hewett Education and childcare Hewett Childcare 5118 &Early Development Centre 6. Elsie Ey 23 Kingfisher Dr, Hewett Inclusive preschool Kindergarten 5118 programs 7. Evanston Kendall St, Evanston Education and childcare, Preschool 5116 dental clinic (public) 8. Gawler East 1 Finch Rd, Gawler East Education and childcare Preschool 5118 (public) 9. Trinity College Alexander Ave, Education Montessori Evanston Park 5116 Preschool 10. Zion Preschool 24 Cowan St, Gawler Preschool programmes 5118 11. Judy’s Childcare 1 Scheibener Tce Childcare & Early Learning Gawler, SA 5118 12. Evanston 71 Angle Vale Rd, Play Group (birth - 5 years) Gardens Evanston Gardens 5116 Playcentre EDUCATION 1. Trinity College – Alexander Ave, Education North, South and Evanston South 5116 Senior Schools 2. Evanston 71 Angle Vale Rd, Education (public) Gardens Primary Evanston Gardens 5116 School 3. Gawler Primary School Rd, Gawler 5118 Education and childcare School (public). 4. Gawler East Finch Rd, Gawler East Education (public) Primary School 5118 and OSHC 5. Hewett Primary Kingfisher Drive, Hewett Education (public) School 5118 6. Immanuel 11 Lyndoch Rd, Gawler Education Lutheran School East 5118 7. St. Brigid’s Para Rd, Evanston 5116 Education Catholic School 8. Gawler and Barnet Rd, Evanston Education including District College B- 5116 Gawler House Enterprise 12 Centre (public)

TOWN OF GAWLER Page 28 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 FACILITIES No. Name Address Use Council facility 9. Xavier College - 1 Kentish Rd, Gawler Belt Education Gawler 5118 10. Tafe SA Gawler 43 High St, Gawler 5118 Education Campus EMERGENCY 1. Country Fire 8 Redbanks Rd, Willaston Fire service SERVICES Service- Willaston 5118 2. Gawler Murray Street, Gawler Ambulance Ambulance 5118 Service 3. Gawler Fire Cnr Ayers St and Murray Fire service Service St, Gawler 5118 4. Police Station - 23 Cowan St, Gawler Police station Gawler 5118 5. St. John’s 97 Murray St, Gawler SA Ambulance Service Ambulance SA 5118 HEALTH 1. Gawler Hospital: 21 Hutchinson Rd, Dental services, drug and Gawler Heath Gawler 5118 alcohol services, Institute Services – of Medical and Veterinary Community sciences, and a suite of Services private specialists 2. Gawler 6 East Tce, Gawler East Residential facilities and Supportive Care 5118 care services for people with mental health and brain injury issues 3. Adelaide Road 25 Adelaide Road, Medical Centre Clinic Gawler 5118 4. Evanston Park Starplex, 18 Alexander Medical centre Surgery Avenue, Evanston Park 5116 5. Gawler Medical 2B Murray St Gawler Medical Services Clinic 5118 SOCIAL AND 1. Gawler Station Master’s House, Art and craft exhibitions CULTURAL Community Gawler Railway Station, and exhibition space for ACTIVITIES Gallery Inc. 23rd St, Gawler South hire 5118 2. Willo’s Men’s Lot 5 Little Paxton St, Meeting place for men to Shed Willaston 5118 share skills in a safe work environment 3. Gawler Scouts Cnr Jarvis St and Holmes Club meeting St, Willaston 5118 4. Girl Guides SA Para Pine Hall, Todd St, Club Meeting Inc. – Gawler Gawler 5118 District CHURCH/ 1. Catholic Church Sts Peter & Paul Church, Place of worship SPIRITUAL Porter St, Gawler 5118 2. Hewett Kingfisher Dr, Hewett Place of worship, Community 5118 women’s group, and Church of Christ men’s group 3. Gawler Church of Lot 3, Main North Rd, Place of worship, kids the Nazarene Evanston Park 5116 club, young mothers group and youth group 4. Anglican Parish of St George’s Church, Place of worship Gawler Orleana Square, 26 Cowan St, Gawler 5118 5. Immanuel Cnr Second St and Place of worship, seniors Lutheran Church Seventh St, Gawler 5118 share a meal and youth Gawler Inc. groups 6. Salt Church 25 Northside Crt, Place of worship, book Gawler Evanston Gardens 5116 shop, children’s and youth activities, support groups, and lifestyle counselling

TOWN OF GAWLER Page 29 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 FACILITIES No. Name Address Use Council facility 7. Seventh Day 22 Twenty Second St, Place of worship and Adventist Church Gawler 5118 community health and - Gawler wellbeing presentations 8. Zion Lutheran 22B Cowan St, Gawler Place of worship, Church Gawler 5118 counselling, aged care services, youth activities and mothers support groups. LIBRARY 1. Gawler Public 91 Murray St, Gawler Library service Council Library 5118

2. Evanston 65 Angle Vale Rd Library Service Council Gardens Branch Evanston Gardens 5116 Library

TOWN OF GAWLER Page 30 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Table 4 Existing Services within the Town of Gawler and its surrounds (this list predominantly details the services and not the physical infrastructure. Note that this list of services will change over time and may not be exhaustive.

Name Address Program/Service Type

1. Advanced Personnel 1 Bridge Street North, Gawler Aged care services, disability Management 5118 assessment services, employment services, injury management 2. Apex Club of Gawler PO Box 58 Gawler 5118 Community support 3. Australian Red Cross – PO Box 1806 Gawler 5118 Community support Gawler Branch 4. Department of Human 23 High Street, Gawler 5118 Human Services Services – Centrelink

5. Disability SA 32 cnr of Cowan &Murray, Early childhood services, service Gawler 5118 assessment and advice, access to equipment and aids and support for carers 6. Dyslexia Action Group 2 David St, Gawler East 5118 Equip schools and families to assist (DAG BAGS) students with learning difficulties.

7. Employment Directions 24A Adelaide RD, Gawler 5118 Provide a range of quality services to the community to assist people to gain and maintain employment 8. Families SA Shop 9, Gawler Central, cnr Supporting families, protection for Murray and Cowan Streets, children at risk, building community Gawler 5118 and individual capacity and resilience Protecting children from abuse and harm

9. Friends of Gawler Library 91 Murray St Gawler, 5118 Support, extend and promote the Australia services of the library

10. Gambling Help Service – Gawler Community House, Gambling Addiction support Gawler Gawler 5118 11. Gawler and District Senior PO Box 86 Gawler 5118 Connecting seniors, social support, Citizens Club Meet at the Elderly Centre, 37 companionship Fourteenth St, Gawler South

12. Gawler Art Society Inc. PO Box 205 Gawler Art studio space for exhibitions and art classes. 13. Gawler Blue Light Held at Gawler Starplex, 18-20 Youth activities Alexander Ave – Evanston Park 14. Gawler Cancer Support Meet at Gawler Community Cancer support group, information Group House, 2 Scheibener Tce, Gawler 15. Gawler Care & Share Group Fourteenth Street, Gawler Respite and Carer Support Inc. 5118 16. Gawler Community Bus c/- Volunteer Services, Gawler Local community transport Health Service, PO Box 196 Gawler 5118

17. Gawler Community Services Community Services Information network of community Forum groups & agencies. 18. Gawler Disability Action PO Box 415 Willaston Disability support Group 19. Gawler Full Gospel 148A Murray St Gawler 5118 Church services Outreach Ministries 20. Gawler Home Assist & Elderly Centre, 37 Fourteenth Domestic Assistance and In-Home Community Care Program St, Gawler South 5118 Care 21. Gawler Health Foundation 21 Hutchinson Road, Gawler Raises funds for the Gawler Health East 5118 Service

TOWN OF GAWLER Page 31 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Name Address Program/Service Type

22. Gawler Interchurch Council PO Box 1990 Gawler, 5118 Church services Inc Meet bi-monthly at various church venues

23. Gawler Ministry Fellowship 11 Greening Drive, Evanston Counselling, aged care services, Park 5116 youth activities and mothers support groups 24. Gawler Professional 1 Murray St Gawler 5118 Professional services Counselling Service 25. Gawler Volunteering Evanston Gardens Volunteer support and advocacy Advisory Committee Community Centre, Evanston Gardens 5116 26. Gawler Volunteer Resource C/- Northern Volunteering Volunteer coordination, support Centre (SA) Pty Ltd 39 John St, Salisbury SA 5108 27. Gawler Youth Workers Gawler Sport & Community Youth Support and Advocacy Network Centre, Nixon Tce, Gawler 5118 28. Headspace – Edinburgh 2 Peachey Road, Edinburgh Mental Health North North 5113

29. Heartbeat Inc. – Gawler PO Box 514 Gawler, 5118 Heart Health support - heart branch Meet at the Day Centre, Gawler Health Service, 21 Hutchinson Rd, Gawler East

30. Helpline Counselling and Unit 2, 6 Nineteenth St, Counselling for depression, marriage Family Relationships Gawler 5118 relationships, parenting skills, conflicting resolution, effective communication, dealing with abuse loss and grief 31. Hope Chapel Gawler Sport and Community Church group Centre Nixon Tce, Gawler 5118 32. Inner North Country Mental 21 Hutchinson Rd, Gawler Mental Health Health Service East 5118

33. Inner North Palliative Care Gawler Community Health Palliative Care Service Service, 21 Hutchinson Rd, Gawler East 5118 34. Kiwanis Club of Gawler SA PO Box 542 Gawler Community support Inc. 35. Ladies Probus Club of PO Box 864 Gawler 5118 Group for retired or semi-retired Gawler Inc Meet at Gawler Bowling Club women

36. Lions‘ Club of Gawler Inc. PO Box 90 Gawler Community support

37. Meals on Wheels Cnr Main North Rd & Flinders Distribution of meals for aged and St Gawler 5118 frail

38. National Aboriginal 27 Northside Court, Evanston Provides dvice and support to elders, Solutions Gardens 5118 community leaders and remote communities encouraging active participation from Indigenous Communities.

Training in cultural awareness, mentoring and coaching, leadership, workplace health and safety.

39. Neighbourhood Watch GPO Box 1539 Adelaide, 5000 Community based crime prevention. 40. Northern Carers Network Shop 15, Davoren Park 5118 Carer support Inc.

TOWN OF GAWLER Page 32 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Name Address Program/Service Type

41. Northside Christian Life 25 Northside Crt, Evanston Church Service, Women’s Group, Centre Inc. Gardens 5116 Youth Group, Life Group 42. Novita Children’s Services – 4 Panter St, Willaston 5118 Children with disabilities Gawler Auxiliary 43. Positive outcomes 4 people 49-51 Cheek Ave, Gawler Counselling Service East 5118 44. Probus Club of Gawler Inc. PO Box 865 Gawler 5118 Group for retired or semi-retired men Meet at Gawler Bowling Club

45. Rotary Club of Gawler Inc. PO Box 584 Gawler 5118 Community support 46. Rotary Club of Gawler Light PO Box 1577 Gawler 5110 Community support 47. Salt Services Group PO Box 629 Gawler 5118 Church Service, café, bookshops 48. SCOSA – Willaston 52 Paxton St, Willaston 5118 Disability Support

49. Stepfamily Association of SA PO Box 1162 Support service for step families Gawler 5118

50. U Care 10 Tod St, Gawler 5118 Counselling services, emergency financial assistance and community bookshop.

51. Zonta Club of Gawler PO Box 1106, Gawler 5118 Zonta is a global organisation of executives and professionals working together to advance the status of women worldwide through service and advocacy. 52. South Australian Pensioners’ Elderly Centre, Fourteenth Social and recreational activities for Association Gawler Branch Street Gawler 5118 pensioners

53. Royal Society for the Blind Gawler Sport & Community Support for the blind Centre, Nixon Tce, Gawler 5118

54. U3 A Gawler Sport & Community Educational institution Centre, Nixon Tce, Gawler 5118

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5.0 TRENDS + OPPORTUNITIES

Overview

As communities grow and change over time The trends and opportunities are not listed there is increasing complexity in the demand in any order of priority. for social infrastructure and services. To understand future need, it is important to look They are not assigned to any organisation beyond the growth rates and household such as Council or an NGO. composition projections based on demographic analysis (as highlighted in the They are intended to be a basis for further preceding section of this report). Many discussion and refinement in the next cultural and societal factors and emerging phase of this project. trends in regional communities need to be considered in planning for the needs of the The trends and opportunities relate to the community. following themes that emerged during engagement in this first phase of this This section describes these trends and the project: opportunities they present to improve and extend community services as they have been identified by stakeholders during this project.

FAMILIES AND CHILDREN Families Children Young People LEARNING AND KNOWLEDGE Education and Training Jobs HOUSING Housing Accessibility, Affordability and Demand PEOPLE WITH VULNERABILITIES Ageing Disability Carers Physical and Mental Health ATSI People CONNECTEDNESS Migration Community Networks, Accessibility and Isolation Collaboration amongst Community Service Providers Mobility Volunteers Community Hubs Placemaking Spiritual and Religious Services

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Families

Gawler, in comparison to Greater Adelaide, has a higher number of single parent families, OPPORTUNITIES a higher number of households who do not own their home, a higher number of people Support services that adopt a strengths needing support and a higher proportion of based, community development lower income households. Continued support approach. is required for families living in and around Gawler. Promote existing and future services more extensively. Supporting families may occur through many different pathways. They may include Nurture collaborative approaches and parenting, relationships, income support, partnerships to maximise funding and roll budgeting, child development, housing, out opportunities. employment, job skills and so on. Increase accessibility of services to target Specific opportunities for consideration cohorts by considering physical location, include: supporting colocation with other related services, opening days and hours and . Support parents using a community accessibility of information. development approach (i.e. family by family model). Mentoring programs for . Promote existing and future services child/youth/adult/families. more extensively. . Nurture collaborative approaches and partnerships to maximise funding and roll out opportunities. . Increase accessibility of services to target cohorts by considering physical location, supporting co-location with other related services, opening days and hours and accessibility of information. . Support families with children with additional needs to navigate (National Disability Insurance Scheme). . Mentoring programs for child / youth/ adult / families.

TOWN OF GAWLER Page 35 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Children

Early Childhood

There is growing awareness of the importance Extending this idea, both local and of early childhood development to the long international examples show that it is possible term educational outcomes for children. The to provide child health, family leisure Australian Early Development Census AEDC opportunities and personal adult learning (formerly known as the Australian Early ‘wrapped around’ early childhood education Development Index, AEDI) is a measure of and childcare provision. early childhood development outcomes across five key areas of childhood In Australia, some ‘early learning centres’ development: physical health and wellbeing, provide health services along with education social competence, emotional maturity, and care. Increasingly, we are finding early language and cognitive skills, and learning centres attached to schools, and communication skills and general knowledge. occasionally being located within major employers. In 2009 the AEDI survey found the Gawler region had an AEDI score of 19.5% of children There are nine dedicated early learning and were developmentally vulnerable on one or childcare facilities operating within Gawler, more domains compared with 23.6% and two in Hewett. Generally, they are at nationally. At the 2012 survey this figure had capacity or have minimal space. risen to 25.4% of children compared with a 1 national AEDI of 22% The AEDI results highlight the importance of children having positive OPPORTUNITIES early childhood experiences and education. Consider hubs that build better Early childhood services include connections between different stages of kindergartens, day care, preschools, and learning, and also between other family occasional care. Australia takes a mixed services. market approach to the provision of early childhood services. Nearly three-quarters of There are significant opportunities to centre-based Long Day Care in Australia is provide a flexible model for facilities that 2 privately managed , so it is typically an area merge childhood education and addressed by the private sector rather than childcare provision with child health and the public sector. even personal adult learning.

Whilst in Australia we have a history of Given that Australia takes a mixed market separation of early childhood ‘care’ approach to the provision of early programs (such as child care) and childhood services (nearly three-quarters ‘education’ programs (such as of centre-based care in Australia is privately managed), this will require strong preschools), we are now seeing the public/private sector collaboration. boundaries between child ‘care’ and ‘preschool’ beginning to blur. There is a strong demand for increasing Education is seen as a continuum that numbers of childcare in the region.

can be offered by one facility.

Many early childhood centres across Australia successfully provide both full time care and quality early childhood education. Private schools now commonly seek to offer early childhood education (ELC’s) as part of their continuum of educational services as it is a strong marketing tool to encourage families to join their school.

1 AEDC community profiles are available at: 2 Expert Advisory Panel on Quality Early Childhood http://www.aedc.gov.au/resources/community-profiles Education and Care, 2009 TOWN OF GAWLER Page 36 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Table 5 Childcare and Early Learning Facilities within the Town of Gawler (and immediate surrounds)

Childcare Centres

Goodstart Early Learning - Evanston 155 children currently At capacity Park enrolled Goodstart Early Learning – Gawler 90 children currently At approximately 40-60% South enrolled. capacity Gawler Community Child Care Inc. 160 families currently At capacity, but could enrolled, this is capped to additional children on a 56 children per day. casual basis only if caps are not reached on a day by day basis. Stepping Stone Evanston Childcare 140 children currently At approximately 90% & Early Development Centre enrolled capacity, but have vacancies on a daily basis Stepping Stone Hewett Childcare & 350 children currently At approximately 80% Early Development Centre enrolled capacity

Elsie Ey Kindergarten 120 children currently Nearly at capacity, only a enrolled couple of places free Schools Zion Pre School 70 children currently At capacity enrolled Judy’s Child Care and Early 40 children currently At approximately 70% Learning Centre enrolled capacity Gawler East Preschool 88 children currently Capacity of up to 104 enrolled students Trinity College Montessori Preschool 105 children currently 40 Children may attend at enrolled anyone time, children can choose what session they attend. Evanston Preschool 10-20 Children Enrolled Data not available from the Department of Education and Child Development Evanston Gardens Playcentre Data not available from Data not available from the DECD Department of Education and Child Development

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Young People

As identified in the Town of Gawler Youth OPPORTUNITIES Development Plan, over 100 students are at risk of leaving school early and there are Continue to support and strengthen the relatively high levels of young people not role of the Youth Advisory Committee. participating in education, learning or career There are higher numbers of young people pathways. in Gawler compared to many other areas, and they need a strong voice, and for their . There is a need for youth to become voice to have a strong influence on engaged in training and work decision making. experiences once they leave school. . Many students are engaging in school Support a modern, flexible, contemporary via Flexible Learning Options (FLO) and engaging Youth Space located in which provides opportunity to achieve close proximity to other services and easily SACE points, Certificates or full VET accessible from schools and homes. qualifications. Improve education and training pathways (see Jobs).

Support connections and relationships between younger people and other groups/businesses/mentors/families in the Gawler and regional communities.

TOWN OF GAWLER Page 38 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 LEARNING AND KNOWLEDGE

Education and Training

Key education trends include the increased . Address relatively low levels of literacy. understanding of the need to provide learning . Recognise that the rapid population pathways, particularly vocational pathways growth within the region is placing a for young people in the region. This means strain on education and skills resources. taking an integrated approach to education, . Align VET training more closely with local training and employment such that there are opportunities and supported through numerous ways of engaging in work place work experience and other placements. experiences, further training, life skills and . Secure better education skills and employment. training outcomes for students with a disability when they finish their Some schools are addressing this through secondary education. programs such as the Trade Training Centres (TTC) which allows students from years 9-12 to Trends in education offerings in Gawler access vocational education and training. educational and training institutions are TTCs have been established in Gawler and informed in part by Commonwealth findings District College B-12, Trinity College Senior about skills shortages in the region. School and Xavier College. A new $1.5M Trade Training Centre was opened at Xavier There is increasing diversity in education and College in 2012 to provide students with training options and pathways. This includes training in engineering and metal work. increasing VET courses, school based apprenticeships and other ways to complete Access to tertiary education, vocational SACE. education and training is relatively limited for some young people living outside of the Hewett School’s special needs program is centre of Gawler, where there are fewer expanding as demand is increasing. Gawler transport options. This may be a significant and District College B-12 also provides a barrier to address as literacy and numeracy special needs Learning Support Team, issues remain a major impediment to the level providing assistance to students who have of education, skills and training across the been placed in a special class, identified as a region. Student with a Disability or a Student with a Specific Learning Difficulty. Despite these Anecdotal information suggests that there is a programs, there is a high demand for special lot of movement of people in and out of needs in years 8-12 and after schooling years Gawler as a result of educational offerings. within the Gawler district. There are large numbers of school leavers leaving Gawler to go to university. There are There is increasing appreciation and support also families moving into Gawler so that their for the value that sharing school facilities can children can attend primary and secondary bring the broader community. Recent schooling. research3 indicates that there is strong interest by local Councils in gaining access to school Key goals of the Federal Government facilities. Councils believe a greater emphasis Department of Employment’s Regional should be placed on the potential shared use Education, Skills and Jobs Plan 2012-2014 – of school facilities. This opportunity is identified Barossa include: within the Gawler Open Space, Sport and Recreation Plan. . Address the lower levels of year 12 completion. For schools these benefits include: . The proportion of the region’s population with tertiary education. . More effective use of valuable school . Improve the availability and capacity of facilities. industry to support work observation, . Increased profile of the school within the work experience and structured work community. place learning and rehabilitation . Improved community ownership of the placements to meet the needs of school. stakeholders in education, training and employment services.

3 Shared Use of School Facilities – Policy Considerations from the Perspective of Local Government, Circular 14.15: Local Government Association of South Australia (2011) TOWN OF GAWLER Page 39 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 . Increased presence and activity at the school outside of school hours which can improve school security. OPPORTUNITIES . Cost sharing. . Greater opportunities to generate Support local business and existing or new revenue. collaborative business/commerce groups . Potential for assistance and guidance in to provide volunteering and work place the management of facilities form local experiences for young people. government.

. Potential increased grant funding Support greater connections between the opportunities in partnership with local Volunteer Resource Centre and Councils. training/employment pathways.

For local government these benefits include: Address increasing needs in for special

needs program throughout the . Assisting Council to meet the needs and educational cycle. demands of local communities.

. Improving the provision, range and Continue to support the exploration of quality of facilities available for ways in which school community facilities community use. can be shared further with the broader . Reducing the pressure on local community. government facilities that are at or near

capacity. Support for students to transition from . Opportunities for cost sharing. secondary to university and other

vocation training including TAFE, apprenticeships etc.

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Jobs

Council plays a strong role in the economic health of the region, both as an employer, OPPORTUNITIES consumer and provider of services. Develop a greater understanding of the Employment opportunities in and around reasons young people are leaving Gawler Gawler are influenced by ongoing longer- so that services can address these reasons. term global structural changes influencing all industry sectors. Perhaps most noticeable in Facilitate greater engagement between the region has been the decline in the defence force families and the broader automotive sector in South Australia which has Gawler community. been a part of an overall decline in the manufacturing industry across Australia. There Opportunities in agriculture and have also been increasing employment associated value chain in horticulture, opportunities in a range of other industry viticulture and animal husbandry, and also sectors including defence, and value chains the health and community care sector relating to primary production and trades. offer excellent employment opportunities across a broad skill spectrum for part time Key job challenges and opportunities in the and full time work in home or institution Gawler region include: based care.

. The availability and capacity of industry to support work observation, work experience and structured work place learning for youth so as support a career path from secondary school through to employment. . A shortage of people and skills required to develop agriculture and products with added value. . Decline/closure of key manufacturing employers in the Northern regions of Adelaide. . Defence industry work opportunities. . The need for an integrated approach to education and employment that supports young people leaving school to gain experience, further education and then employment. . Demand for vocational skills and education in the Gawler region. . In growth areas in and around Gawler, the separations between housing and employment areas may lead some residents, particularly higher skilled women, to take lower skilled local jobs in order to achieve a balance between work and caring responsibilities. . Employment growth has been experienced in the defence industry, with the increase in troop numbers at the Edinburgh base. Defence force employees however are quite transient, and as a result tend to engage minimally with the wider community.

TOWN OF GAWLER Page 41 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 HOUSING

Housing Accessibility, Affordability + Demand

Gawler makes an important contribution to the supply of relatively affordable housing in OPPORTUNITIES Greater Adelaide. This is reflected in higher rates of homeownership and lower rates of Continue to implement planning policies housing rental in Gawler. The proportion of that promote the supply of new housing. households experiencing housing stress This may include policies to increase the indicated by spending more than 30% of their supply and diversity of new houses in income on housing costs is similar to Greater Gawler including alternative housing types Adelaide at 8.7% for people paying such as terrace houses and mews housing. mortgages and 10% for renters. A targeted supply of affordable housing could also be created using the . At the 2011 Census a greater proportion affordable housing provisions in the of houses in Gawler were owned Gawler Development Plan. outright or owned with a mortgage (68.6%) than Australia as a whole (67.0%). A corresponding smaller proportion of houses were rented (27.3% compared with 29.6% nationally).

. Housing is in relative demand in Gawler. It is suggested that the average daily number of queries about a property for sale in Gawler is 73 and the average for SA is 644, with Mt Barker experiencing 38 visits per day and Seaford Rise experiencing 41.

. Median monthly mortgage repayments in Gawler are slightly lower than than South Australia as a whole ($1,408 compared with $1,500).

4 The figures are a measure of queries made to real estate websites. Source: realestate.com.au TOWN OF GAWLER Page 42 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 PEOPLE WITH VULNERABILITIES

Ageing

Demand for aged care facilities and services Notwithstanding this, current policy settings is anticipated to increase in coming years as have the demand for aged care services the baby boomer generation requires aged growing by somewhere around 436% by the care services. The challenge for the aged middle of the century. Other commentators care sector will be to meet both the scale of suggest that this growth might well be in the care, and potentially higher expectations of order of 749% 6. independence, choice and quality of care. This increase should be considered as part of We are experiencing changing care the analysis of demand for aged care models and community expectations facilities, as should demand for ageing in place programs. about caring for our aged - and what an ‘age in place’ approach means Centrelink in Gawler describes increasing for community infrastructure. ‘Age in numbers of older people using their services. place’ refers to the provision of care With the next closest Centrelink offices in Port to older people within their homes, Pirie or Playford, the Centrelink service has a very wide catchment area. rather than in specialised aged care facilities. Aged care support requires more adaptive, flexible service delivery models. Services The 2015 Intergenerational Report highlights should support and resource ageing in place the major challenges relating to an ageing – this means assisting the older members of our population and decreasing dependency community to live comfortably within their ratio. The 'dependency ratio' of five working- own home, or within an aged care facility aged people to every Australian aged over 65 which is able to support their changing care years today will fall to 2.7 working-aged needs. Importantly, this can negate the need people by 2050. The number of people aged to move to alternative care providers and 15-64 for every person aged 65 is currently away from familiar neighbourhoods and about 4.5 people, in 2055 it is expected to communities. decrease significantly to about 2.7 people.

The implications suggested are that the OPPORTUNITIES proportion of government spending on health aged care and age-related pensions will Aged care services must be flexible in their increase from a quarter in 2010 to almost a half design to accommodate changing 5 of all government expenditure by 2050 . The requirements. Federal Government's funding model addresses these major challenges (in part) Plan for the needs of older people in terms through Positive Ageing and Community Care of mobility as they cease to drive and also (PACC) initiatives. This means putting more housing needs. resources into community care to help ageing Australians maintain their health, mobility and Respond to ageing in place by supporting quality of life and to remain in their homes and more adaptive, flexible delivery communities for longer. Ageing ‘in place’ (at accommodation and care models that home) is seen as preferable in many assist older members to stay within the circumstances to ageing in separate, purpose Gawler community as their needs change. built facilities. However diversity in choice is also a key factor. Be proactive in advocating for flexible and appropriate aged support and It is difficult to predict how many additional accommodation options. nursing homes, retirement villages and other aged care facilities will be required into the Encourage older people to remain future because it is highly influenced by the connected within their community funding and implementation of "ageing in through involvement in service groups and place" programs. other forms of volunteering.

5 Department of Treasury, Intergenerational Report 2015 6 Aged Care for the Future, Senator Rachel Siewert, 2010 TOWN OF GAWLER Page 43 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Disability

Within Gawler there is limited opportunity for supported employment for people with a OPPORTUNITIES disability. Although Gawler has the largest

supported residential facility in South Australia, Facilitate more supported employment residents looking for support to engage in options. meaningful employment need to travel

outside of Gawler. Consider establishing a disability access

and inclusion working group. . There is a high demand for these

services and waiting lists in Barossa Connect people with a disability to Enterprises, Barkuma and Phoenix. opportunities for volunteering and . There is no disability access and inclusion involvement in community groups to committee at Council. reduce the chances of them becoming

isolated.

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Carers

There is no local organisation that provides support to the significant number of people OPPORTUNITIES who care for family members in Gawler. There

is however a support network for carers in the Develop more formalised support for Barossa and Playford Council areas (Northern carers in Gawler. Carers Network) but its absence is a significant

gap in Gawler.

Education providers are creating career pathways for people seeking employment as community carers. It is important that community carers are offered a supported and safe career, to ensure their work is sustainable in the long term.

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Physical + Mental Health

Health, both physical and mental, plays a central role in the economic and social life of OPPORTUNITIES the community. Across Australia the significant

growth rates in childhood obesity and Partnerships between schools and other inactivity (current projections are that within agencies to provide education about 20 years 1 in 4 children are likely to be obese) healthy lifestyles and being active. have significant implications for the physical

health of future generations. Mental health is Provide quality public spaces for physical also a growing concern in the community. activity and social interaction. Currently, 1 in 4 of young people suffer

from mental illness in any given year, and it is Nurture volunteer programs to assist youth estimated 9 million working days are lost transition from school to training and annually as a consequence. It is a key issue for employment. the community, our economy, and our

collective quality of life. Support growth in programs for drug, alcohol and mental health. . In general there is increasing demand for services and support that address Be informed from research evidence mental health issues – this is in line with relating to community health and growing awareness of the link between employment from other regional centres. personal and community resilience, positive thinking and problem solving – and our mental health. In South Australia, Former Adelaide Thinker in Residence Martin Seligman has introduced the PERMA framework - positive emotion, engagement, relationships, meaning and accomplishments. This is now part of the basis of the approach by SAHMRI (the Wellbeing and Resilience Centre) who is working with companies affected by Holden’s closure, and also with 39 schools in the North of Adelaide. 7 . There are minimal services in Gawler to provide support for drug, alcohol and mental health issues. . Mental health is closely linked to meaningful employment. The shift in manufacturing industries and corresponding employment losses will continue to impact on the health of previous employees and their families. It is important that the Gawler community is strongly aware of mental health support programs like Beyond Blue, Headspace and NAML financial planning. . There is important research evidence relating to community health and employment losses from other regional centres such as Newcastle that can provide learnings for Gawler communities.

7 http://www.wellbeingandresilience.com/about/ TOWN OF GAWLER Page 46 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

ATSI People

Gawler is a regional service centre for Aboriginal people. OPPORTUNITIES

Some Aboriginal people move to Gawler from Gawler’s and Northern Adelaide’s remote areas and require assistance with indigenous population is likely to grow in language barriers and adjusting to living in an the future. urban area.

This presents opportunities for Gawler to . The main physical health issues for ATSI add and improve its physical and mental people are heart disease, diabetes and health facilities, and to build support renal failure. networks for aboriginal people moving . Dementia is emerging as an issue as from rural and remote areas to an urban Aboriginal people live longer. area. These networks should extend also to . Mental health issues, domestic violence, family and community members who are access to emergency, short term and generally part of the approach to build long term affordable and appropriate personal and community strength and housing, alcohol and drug abuse, resilience. employment, training and education

are key areas that support services Increased support for ageing people with address. dementia will be required.

Services in the region providing specifically for Increased level of support for affordable Aboriginal people are: and appropriate short term housing

options for indigenous people will be . The Aboriginal Health Service which is required. based a Gawler covers a geographic

area that extends to the Barossa, Hills Partnership opportunities – Council is and Fleurieu Peninsula. The Aboriginal developing a Reconciliation Action Plan Health Service has been operating since with members of the ATSI community. 2009, and now has 750 clients. The other Aboriginal Health service in the region is

Muna Paiendi Primary Health Care Service attached to the Lyell McEwen Hospital. . Indigenous mental health services and support for housing is provided by Anglicare through their Personal Helpers and Mentors programme (PH+Ms) and other services . The Northern Carers Network provides support for Aboriginal carers.

TOWN OF GAWLER Page 47 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

CONNECTEDNESS

Migration

Changing Federal migration policies have significantly influenced the numbers and type OPPORTUNITIES of new arrivals in Adelaide – bringing

opportunities and challenges to provision of Support new arrivals and associated housing, jobs and education. In 2003, the support services (typically offered by Town of Gawler was invited by the Australian organisations such as The Australian Refugee Association (ARA) Gawler to declare Refugee Association, Anglicare, Migrant the Council area as a Refugee Welcome Resource Centre, Baptist Church and Zone. This was adopted by Council, and was Uniting Care). This could include provision reaffirmed in 2015. of CALD information targeted at

supporting new arrivals. A Refugee Welcome Zone is a Local

Government Area that has made a Increasing the numbers of new arrivals in commitment to welcoming refugees into the Gawler would add to the richness and community, upholding the human rights of diversity of the community. refugees, demonstrating compassion for

refugees and enhancing cultural and religious Collaboration with community diversity in the community. organisations as part of being a Refugee

Welcome Zone. . Currently, Gawler has low levels of

people for whom English is not their first language. Correspondingly there are

few programs for people from culturally

and linguistically diverse (CALD)

backgrounds.

. There is minimal community

infrastructure in Gawler, including CALD

information, which is targeted at

supporting new arrivals in their early

transition to life in Gawler.

Will non-English speakers increase in numbers

in Gawler into the future? Salisbury and

Playford are experiencing a population

increase from new arrivals from the Middle

East and Africa. It may be likely that as more

family networks move to this area, these

families move further north to Gawler to take

advantage of the affordable housing and

lifestyle.

TOWN OF GAWLER Page 48 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Community Networks, Accessibility and Isolation

Community connectedness in Gawler is relatively high, and consistent with Greater OPPORTUNITIES Adelaide as a whole8. There is some relative

disadvantage in Gawler may, however, make Build upon existing digital technology in some people vulnerable to physical and libraries. social isolation.

Investigate opportunities to support a . The lack of public transport connecting digital hub which is part of the Gawler people across Gawler region may Connect program. exacerbate physical and social

isolation. Consider the provision of a central . Strong demand for counselling to community space that services can run support people who feel isolated and from more frequently, and improve their disconnected from their community. ability to share information with other . New residents moving to new housing services. developments in and around Gawler

are less likely to have existing local social Actively support and promote networking contacts and networks in the region. in the community. Existing community networks such as

sports, church, mother’s groups, school Actively encourage service areas that are communities and community group not currently represented in the Gawler offer opportunities for new residents to Community Services Forum to participate. feel connected to their local area.

. Many services are not easily accessible due to opening hours or physical location. For example, services to assist those experiencing homelessness are offered for a total of 4 hours per week, whilst other services are located in Playford and not centrally located in Gawler. Other services are only accessible via the phone or the internet. . Access to the internet is critical, it is a powerful way of facilitating community connectedness and improving awareness and take-up of services. . Internet connectivity is widespread in Gawler and the region, but for some people it is expensive, or they have limited understanding on how to use it effectively.

8 LGA (2013) Population Health Profile of the Barossa, Light, Gawler and Mallala Local Government Areas to assist the preparation of the Regional Public Health Plan TOWN OF GAWLER Page 49 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Collaboration amongst Community Service Providers

Service provides within the Gawler region can be pitched against each other as services OPPORTUNITIES often operate on minimal resources and are

part of a highly competitive funding cycle. Strengthen the sharing of information and There is a need for greater coordination of knowledge, through the community services for the community, and facilitation of services forum. Ensure that the forum partnerships and resource sharing to promote continues to be resourced to support its the longevity of services and programs. endeavours.

Consistently invite new members, increase the number and diversity of service areas that are represented at the Gawler Community Services Forum. Improved awareness, understanding and collaboration between services.

Explore opportunities to collaborate more strongly on funding opportunities.

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Mobility

The distance people have to travel between home and other daily activities, particularly OPPORTUNITIES employment and education has implications

for wellbeing. Improved local public transport

connecting residential areas with hubs of . Longer journeys imply higher transport service provision, schools, bus stops and costs, particularly where people are railway station. travelling by private vehicle.

Consider supporting services that are able . Financial stress and long commutes for to be mobile and not always offered from work contribute to family stress and a fixed location. decreased levels well-being.

Consider the location of public transport . Growth areas in and around Gawler are stops. less likely to have good local public

transport. Eastern parts of Gawler are

steep and this is difficult for people with mobility problems.

TOWN OF GAWLER Page 51 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Volunteers

The services provided by volunteers is an essential component of social infrastructure. OPPORTUNITIES Many community services rely and strongly

value volunteer support. Nearly half of the Support further volunteer coordination services surveyed in this study have over 10 between organisations. volunteers in their organisation. The services

highlight the need to support their volunteers Investigate opportunities to share police and continue to promote volunteering as an checks between organisations rather than important and rewarding role. People report requiring new checks at each place. that administrative requirements, particularly

the rigorous and lengthy process of obtaining Continue to support community police clearances discourages from volunteering in Gawler. becoming volunteers.

. The Volunteer Resource Centre plays a major role in coordinating volunteering in Gawler.

. There are a range of volunteering supports and programs both locally and regionally. These include programs run by Council, Northern Volunteering and Volunteering SA.

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Community Hubs

Social infrastructure generally involves gathering spaces and focal points for . Recognise that community spaces are community activity, facilitating connections not just about the buildings – but the and relationships and helping to engender a spaces in between and around them. sense of belonging. The level of comfort, perception of safety, and the ease of accessibility of Community Hubs are places that provide a these spaces are also important focus for community interaction and activity, considerations in thinking about size and a “home away from home”. Community focal scale. points provide a venue for information, education, interaction and activity. In Gawler, . Recognise that some facilities are run there is, arguably, not a strong focal point down or not capable of meeting where a range of community facilities might required standards, it is nevertheless co-locate and collectively create the space important not to underestimate the for incidental and planned interaction. The value of existing facilities. Existing benefit of co-locating community facilities facilities have histories, existing networks (such as primary health care, education, child and are often a security blanket in a care, event spaces, meeting rooms, libraries, changing environment. Value and and community support services) is that it support adaptive reuse of existing supports the integrated, efficient use of services/facilities – build upon, value facilities, builds social networks, and existing support networks and encourages service users to use other facilities. relationships – rather than reinvent always. . Community facilities should be located near public transport, linked to pedestrian and cycle networks, and OPPORTUNITIES clustered around centres and public

spaces. Where possible, locate Consider the development of a new, community hubs near to other multipurpose, flexible community hub that commercial, retail and community provides for a wide range of scenarios for activities. service provision.

. Future community infrastructure should The hub should support the co-location of accommodate changing trends in how community facilities with other related people live, work and recreate into the services, facilities and businesses. future, as well as changing

management and funding models. Hubs should be located near public

transport, be linked to pedestrian and . The space comprising a community hub cycle networks, and clustered around should be larger and more flexible than centres and public spaces. single-use spaces to accommodate a

diversity of community needs over time. Community spaces should be larger and

more flexible than single-use spaces to . Implement sustainable management accommodate a diversity of community and maintenance practices for both the needs. physical assets and the social capital

involved in running the facilities. This may Council should proactively support other mean providing support (financial or in popular gathering spaces such as kind) where community management is community gardens and men’s sheds. involved in order to keep services and

facilities sustainable over the long term. Value adaptive reuse of existing

community facilities where possible.

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Spiritual and Religious Services

Churches and other spiritual or religious services and facilities are extremely important contributors to supporting communities and OPPORTUNITIES fostering a sense of belonging and connectivity. Facilitate collaboration between support services and organisations that aim to Churches are important in providing activities address community health and well- and entertainment for young people, being. important in an area with relatively high youth

unemployment and poor educational or training pathways.

Churches also provide a range of counselling services, family and household support.

TOWN OF GAWLER Page 54 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

6.0 PLANNING TOOLS + OPPORTUNITIES

The proceeding sections of this report provide Tool # 1 POPULATION THRESHOLD TOOL a baseline of information about the current supply and potential future demand for Tool # 2 FACILITY QUALITY + FUNCTIONALITY community services and infrastructure. They TOOL also describe a range of potential opportunities designed to address these The tools are intended to: supply and demand issues. . be used as a guide only, and adapted . How should these opportunities be to suit local requirements and prioritised? organisational objectives . When should Council or other service . be balanced by local social, and providers deliver new services or economic conditions, funding increase existing service capacity? opportunities, needs and priorities. . In what ways can Council or other . be considered in reference to any other service providers improve the delivery of new infrastructure in the area services and infrastructure? . assist Council and other organisations further consider these issue. This chapter describes two tools that could assist Council and other service providers in addressing these questions.

TOWN OF GAWLER Page 55 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Tool # 1 – Population Threshold

Objective

It assists organisations to plan ahead to meet future population needs. It answers the questions “how many people do we need to provide certain facilities for” and “when should we provide certain facilities and infrastructure”?

Determining Threshold Populations

. The table provides an indication of population thresholds for different community facilities. . The thresholds indicate when a particular population range is met, and when a particular facility should be provided. . There is no single (consistent) ratio of population to social infrastructure facilities used in Australia. Instead, different jurisdictions apply a range of different population thresholds to trigger new social infrastructure. . The column titled ‘Proposed Gawler’ shows the population thresholds proposed for the provision of new social infrastructure in Gawler. These thresholds reflect the approach taken in other comparable regional or growth areas. They have a generous ratio to provide flexibility. . The column titled ‘Supply 2015’ shows the provision of community facilities that existed in 2015. A list of those facilities is provided in Appendix 3.

Determining Demand

. A comparison of the current (2015) supply of community facilities with current and future population growth scenarios provides an indication of the current capacity of those facilities and future demand. . The analysis indicates that the current supply of a majority of community facilities is sufficient to meet the current demand. . The analysis suggests there may be demand for a public high school, youth centre and community meeting rooms. These findings will require further investigation through consultation with government agencies and service providers during the next phase of this project.

TOWN OF GAWLER Page 56 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Table 6 Threshold populations for social infrastructure proposed for Gawler, compared with other Australian jurisdictions

Community Facility Proposed Supply Demand in Current Demand in Variation Demand in Variation benchmark for 2015 2015 capacity 2026 based on 2015 2036 based on Gawler *links to supply 2015 supply appendix 3

Child Care Centre 1:4,000 – 9,000 6 3 to 6 spare capacity 4 to 8 0 to +2 4 to10 0 to +4

Kindergarten 1:8,000 – 12,000 6 2 to 3 spare capacity 3 to 4 0 3 to 5 0

Community Health 1: 20,000 – 30,000 1 1 Limited 1 to 2 0 to +1 1 to 2 0 to +1 Centre capacity Community Centre 1: 6,000 – 10,000 4 2-4 spare capacity 3 to 5 0 to +1 4 to 6 0 to +2

Youth Centre - Place for 1: 20,000 – 50,000 0 1 Potential 1 to 2 +1 1 to 2 +1 to 2 young people undersupply

Neighbourhood house / 1:2,500 – 3,000 4 8 to 10 Potential 11 to 13 +5 to 7 13 to16 +7 to 10 Community Meeting undersupply Room

Branch Library 1: 15,000 – 30,000 2 1 to 2 Potential spare 2 0 2 to 3 0 to +1 capacity

High Level Residential 1: 20,000 – 30,000 3 1 Potential spare 1 to 2 0 1 to 2 0 Aged Care capacity

Public Primary School9 1: 7,500 – 9,000 5 2 to 3 Potential spare 3 to 4 0 to +1 5 +1 capacity Public High School 1: 15,000 – 25,000 1 1 to 2 Potential 1 to 2 Potential 2 to 3 +1 to 2 undersupply undersupply

Public Arts/Cultural/ 1: 30,000 – 50,000 1 0 to 1 Spare capacity 1 0 1 to 2 +0 to 1 Performing Arts

9 Demand for public schools will be affected by the provision of private schools in growth areas.

TOWN OF GAWLER Page 57 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Tool # 2 Facility Quality and Functionality

. Percentage allocations are a guide, Objective and can be adapted based on preferences. They are a useful This tool can assist organisations to conversation point amongst key staff undertake a more detailed audit of the involved in future considerations of quality of a facility. quality and functionality audits to help staff further define objectives and value. Understanding opportunities regarding . The indicators and measurements have quality and functionality is extremely been adapted from a similar tool important in considering how community currently being trialled by other local service organisations respond to future governments. demand (understanding population . This tool could be used as part of thresholds is only part of the picture). monitoring and evaluation process to be undertaken of Gawler’s community It is a useful tool because it goes past just services and infrastructure on a regular considering the facility (i.e. has the interval building outgrown its use by date?). It . Monitoring and evaluation of supply considers a broader context of issues and facility quality and functionality relating to accessibility, community could be undertaken collaboratively benefit, and its contribution to between the community and Council. placemaking.

This tool can be used to assist with prioritisation of works and programs, funding, functionality, staffing and so on.

Note: This tool is indicative only to provide Council with some guide about how to assess facility quality and functionality. It should be reviewed in the context of council’s own vision and needs.

Using the Tool . The objective column addresses some of the key objectives in the provision of community services and infrastructure that are also capable of being measured. A percentage allocation has been given to indicate the importance of each objective compared to the other objectives. Each objective can be scored. . The indicator column describes the measures that provide direction about how well the objective is being met. A percentage allocation has been given to indicate the importance of each indicator compared to the other indicators . The measurement column describes what data or information has to be collected to measure the objective. . Each facility will require its own measurement.

TOWN OF GAWLER Page 58 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Facility Objective Facility Indicator Measurement

Community Benefit – 30% Utilisation (time ) 25% Average number of hours the facility is used per week. How well the facility delivers benefits to the Number of hours used/number of hours available community Utilisation (people) 20% Average number of people using the facility per week Target groups 25% Number of different target groups that use the facility regularly (e.g. children, people with disabilities, seniors, Aboriginal etc) Management 15% How well is the existing management model working? Includes capacity and sustainability of management committee, system for bookings etc Duplication 15% No suitable alternative facility or service is located within reasonable distance (lower score equals greater duplication) Community Benefit totals/score Community Access – 30% Feeling of safety 30% The design of the building and its surrounds contributes to How well the facility, its location and the a feeling of safety, including the level of activity and services delivered are matched to natural surveillance from surrounding uses. How community needs and how accessible the comfortable does it feel? Would facility users feel safe facility is leaving this facility after hours? Accessibility (public The facility is located centrally to its intended catchment transport) 20% and is within 400m relatively flat walking distance of regular bus stop or train station Accessibility (car parking) The facility has reasonable provision for car parking 20% Accessibility Infrastructure such as footpaths, bicycle paths/routes and (pedestrian/bicycle) 10% bicycle parking is available Accessibility (general ease How easy is it for members of the community to use the of use) 10% facility? Availability for day and evening use, affordability of fees, advertised to general community, easy to book Accessibility (venue hire list) Is the facility on Council’s venue for hire list? 10%

Community Access totals/score Physical – 20% Size 0% Gross internal floor area in square metres (non-scored item) How well the building is designed, its fit out Multipurpose 30% The facility is designed to accommodate a range of and functionality different activities at the same time and includes several activity/meeting rooms, equipped kitchen and storage areas Welcoming / comfortable Does the facility feel reasonably comfortable and 25% welcoming? Is there a sense of community ownership? Outdoor space 25% The facility includes quality outdoor space with direct access from an activity room to enable easy supervision Disability access 20% Does the facility seem reasonably accessible to people with a disability? (Refers to general levels of disability as opposed to strict code compliance) E.g. disabled driver parking spots, continuous path of travel, reasonably flat, lack of steps from parking into facility, adequate door widths, disabled toilets etc. Physical totals/scores Placemaking – 20% Activation 40% The facility contributes to activation of the public How the facility assists to activate an area domain/area in which it is located and contributes to a and contributes to creating a sense of sense of place in that location place Integration 30% The location and layout of the facility promotes physical integration with other uses and services (e.g. proximity to shops, businesses, schools, playgrounds etc.) Visual prominence 30% The facility is located and designed such that it is easily identified and known by the community as a public facility available for community use (e.g. a main street location or location with strong presentation to the street, iconic design etc) Placemaking totals/score

TOWN OF GAWLER Page 59 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

7.0 SUMMARY OF OPPORTUNITIES

This Background Report provides a How to Consider these comprehensive range of opportunities for feedback (noting that this is a Framework Opportunities document only). The opportunities described throughout the As discussed, these opportunities have come report in the shaded text box are listed in the directly from engagement with key service left hand column on the following pages. providers in and around Gawler, from Council staff, and from analysis of trends and The opportunities relate to: opportunities emerging in other areas. . Council and other service providers’ Role in the provision of Community Services and Infrastructure . Addressing trends in demand and supply . Tools to identify population thresholds and to monitor/evaluate facility/services

These opportunities should be considered in the context of the purpose of this Report # 1 which is to inform the next Report # 2 A Framework for Social Infrastructure. As a framework, it is not a detailed action plan.

Once feedback is received about these opportunities, Report # 2 will detail the draft recommendations, timeframes and priorities.

TOWN OF GAWLER Page 60 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 COUNCIL’S ROLE - OPPORTUNITIES FEEDBACK

1. Primarily involved district services and infrastructure, and for NGO’s to focus on local and neighbourhood level services.

2. Take a stronger role in advocacy and facilitation of services and partnerships between government and non-government organisations (noting that the Gawler Community Plan 2014 – 2024 describes the roles of Gawler Council as including Service Provider, Regulator, Owner Custodian, Advocator, Facilitator and Leader.

TRENDS - OPPORTUNITIES

FAMILIES AND CHILDREN 1 Families 1. Support services that adopt a strengths based, community development approach. 2. Promote existing and future services more extensively. 3. Nurture collaborative approaches and partnerships to maximise funding and roll out opportunities. 4. Increase accessibility of services to target cohorts by considering physical location, supporting colocation with other related services, opening days and hours and accessibility of information. 5. Identify who falls through the “gaps” of the National Disability Insurance Scheme. 6. Mentoring programs for child/youth/adult/families. 2 Children 1. Consider hubs that build better connections between different stages of learning, and also between other family services.

2. There are significant opportunities to provide a flexible model in facilities that merge childhood education and childcare provision with child health and even personal adult learning.

3. Given that Australia takes a mixed market approach to the provision of early childhood services (nearly three- quarters of centre-based dare in Australia is privately managed), this will require strong public/private sector collaboration.

4. There is a strong demand for increasing numbers of childcare in the region.

3 Young People 1. Continue to support and strengthen the role of the Youth Advisory Committee. There are higher numbers of young people in Gawler compared to many other areas, and they need a strong voice, and for their voice to have a strong influence on decision making. 2. Support a modern, flexible, contemporary and engaging Youth Space located in close proximity to other services and be easily accessible from schools and homes. 3. Improve education and training pathways (see Jobs). 4. Support connections and relationships between younger people and other groups/businesses/mentors/families in the Gawler and regional communities.

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LEARNING AND KNOWLEDGE

4 Education and Training 1. Support local business and existing or new collaborative business/commerce groups to provide volunteering and work place experiences for young people. 2. Support greater connections between volunteer centre and training/employment pathways. 3. Address increasing needs in for special needs program throughout the educational cycle. 4. Continue to support the exploration of ways in which school community facilities can be shared further with the broader community (see http://yoursay.sa.gov.au/yoursay/schools-as- community-hubs). 5. Transition from primary to secondary education 6. Transition from secondary to university and other vocation training including TAFE, apprenticeships etc. 5 Jobs 1. Develop a greater understanding of the reasons young people are leaving Gawler so that services can address these reasons. 2. Facilitate greater engagement between defence force families and the broader Gawler community. 3. Opportunities in agriculture and associated value chain and the health and community care sector which will continue to grow strongly and offer excellent employment opportunities across a broad skill spectrum for part time and full time work in home or institution based care. HOUSING 5 Housing Accessibility, Affordability + Demand 1. Continue to support services that support people without permanent housing PEOPLE WITH VULNERABILITIES 6 Ageing 1. Aged care services must be flexible in their physical design to accommodate changing requirements. 2. Plan for the needs of older people in terms of mobility as they cease to drive and also housing needs 3. Respond to ageing in place by supporting more adaptive, flexible delivery accommodation and care models that assist older members to stay within the Gawler community as their needs change. 4. Be proactive in advocating for flexible and appropriate aged support and accommodation options. 5. Encourage older people to remain connected within their community through involvement in service groups and other forms of volunteering. 7 Disability 1. Facilitate more supported employment options. 2. Consider initiating a disability access committee that involves community members at Council 3. Connect people with a disability to opportunities for volunteering and involvement in community groups to reduce the chances of them becoming isolated. 8 Carers Develop more formalised support for carers in Gawler. 9 Physical and Mental Health 1. Partnerships between schools and other agencies to provide education about healthy lifestyles and being active 2. Provide quality public spaces for physical activity and social interaction 3. Nurture volunteer programs to assist youth transition from school to training and employment

TOWN OF GAWLER Page 62 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 4. Support growth in programmes for drug, alcohol and mental health 5. Be informed from research evidence relating to community health and employment from other regional centres such as Newcastle 10 ATSI People 1. Gawler’s and Northern Adelaide’s indigenous population is likely to grow in the future.

2. This presents opportunities for Gawler to add and improve its physical and mental health facilities, and to build support networks for aboriginal people moving from rural and remote areas to an urban area. These networks should extend also to family and community members who are generally part of the approach to build personal and community strength and resilience. 3. Increased support for ageing people with dementia will be required. 4. Increased level of support for affordable and appropriate short term housing options for indigenous people will be required. 5. Partnership opportunities – Council is developing a Reconciliation Action Plan with members of the ATSI community CONNECTEDNESS 11 Migration 1. Support new arrivals and associated support services (typically offered by organisations such as the Australian Refugee Association, Anglicare, Migrant Resource Centre, Baptist Church and Uniting Care). This could include provision of CALD information targeted at supporting new arrivals. 2. Increasing the numbers of new arrivals in Gawler would add to the richness and diversity of the community. 3. Collaboration with community organisations as part of being a Refugee Welcome Zone 12 Community Networks, Accessibility and Isolation 1. Build upon existing digital technology in libraries 2. Investigate opportunities to support an internet café which is part of the Gawler Connect program. 3. Consider the provision of a central community space that services can run from more frequently, and improve their ability to share information with other services. 4. Actively support and promote networking in the community. 5. Actively encourage service areas that are not currently represented in the community services forum to participate. 13 Collaboration amongst Community Service Providers 1. Strengthen the sharing of information, knowledge, support through ongoing support and strengthening of the community services forum. Ensure that the forum continues to be resourced to support its endeavours. 2. Consistently invite new members, increase the number and diversity of service areas that are represented. 3. Improved awareness, understanding and collaboration between services. 4. Explore opportunities to collaborate more strongly on funding opportunities. 14 Mobility 1. Improved local public transport connecting residential areas with hubs of service provision, schools, bus stops and railway station. 2. Consider supporting services and support that are able to be more mobile and not always offered from a fixed location. 3. Consider the location of public transport stops

TOWN OF GAWLER Page 63 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 15 Volunteers 1. Support further volunteer coordination between organisations 2. Investigate opportunities to share police checks between organisations rather than requiring new checks at each place 3. Continue to support the Volunteer Resource Centre 16 Community Hubs 4. Consider the development of a new, multipurpose, flexible community hub that provides for a wide range of scenarios for service provision. 5. The hub should support the co-location of community facilities with other related services, facilities and businesses. 6. They should be located near public transport, be linked to pedestrian and cycle networks, and clustered around centres and public realm spaces. 7. Community spaces should be larger and more flexible than single-use spaces to accommodate a diversity of community needs. 8. Council should proactively support other popular gathering spaces such as community gardens and men’s sheds. 9. V alue adaptive reuse of existing community facilities where possible. 18 Spiritual and Religious Services 1. Facilitate increased collaborations between support services and across organisations that aim to address community health and well being TOOLS - OPPORTUNITIES FEEDBACK

19 TOOL # 1 POPULATION THRESHOLD 1. It assists organisations to plan ahead to meet future population needs. It answers the questions “how many people do we need to provide certain facilities for” and “when should we provide certain facilities and infrastructure”? 20 Tool # 2 Facility Quality and Functionality 1. This tool can assist organisations to undertake a more detailed audit of the quality of a facility. Understanding opportunities regarding quality and functionality is extremely important in considering how community service organisations respond to future demand (understanding population thresholds is only part of the picture). This tool can be used to assist with prioritisation of works and programs, funding, functionality, staffing and so on.

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APPENDICES

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APPENDIX 1 – COMMUNITY SERVICE PROVIDERS SURVEY RESULTS

In mid 2014 a survey was undertaken of Gawler community service providers. 26 responses were received. Given the low response rate, the following results should not be interpreted as completely representative of all service providers however they provide useful insights.

Types of Service + Infrastructure Provision . Support for family Carers all ages 37.5% of respondents indicated that their including Aboriginal specific programs. organisation offered physical and/or mental . Family and Parent Support. health services, and a further 46% offered . Volunteer support. youth services. 33% offered . Employment. education/learning services. The remaining . Disability Employment Service. respondents selected ‘aged’ (12.5%), ‘child . Services to children and families. care’ (4%), or ‘church and spiritual’ (8%). . Community sharing and information e.g. Tax Help, Support groups etc., The majority of respondents (50%) selected Volunteering for unemployed/retired ‘other’. ‘Other’ responses included: people. Training/upskilling for unemployed and people of all ages, . Domestic violence service. personal skills development. . Community support. . Camps, Duke of Edinburgh's Award, . Homelessness Service. Under Age Rage events. . Disability Services. . Counselling services. . Fundraising for local health service. . Youth accommodation and holistic . Emergency Relief. services.

Existing Demand than 4 FTE staff, whilst 17% employed greater than 15 FTE. 21% of respondents selected ‘zero The majority of respondents (68%) indicated FTE’. that ‘medium-large numbers’ or ‘large numbers’ of users access their services. The Nearly half of the respondents indicated that remaining 28% of respondents indicated a the service was assisted by more than 10 ‘small-medium’ number of users. One volunteers (48%). 20% of the respondents had respondent (4%) indicated that their service between 5 and 10 volunteers, whilst 12% had was ‘very local’, and was accessed by very less than 5. 24% of the respondents did not small numbers of users. have any volunteers.

The majority of respondents (79%) indicated Current Capacity that ‘a lot’ or ‘nearly all/all’ of their users come from Gawler (62.5% and 16.5% respectively). Nearly one quarter (24%) of respondents The remaining 21% of respondents indicated indicated that their service had that ‘a few’ of their users come from Gawler. approximately 75% capacity to offer more services. 28.5% of respondents indicated that Staff + Volunteer Numbers their service had approximately 50% capacity to offer more services. 28.5% indicated that The majority of respondents had at least one their service had approximately 25% capacity FTE staff member (79%). 33% of the service to offer more services. The remaining 19% of providers indicated that they employed respondents indicated their service had no between 4 and 15 FTE staff. 29% employed less capacity to offer more services. TOWN OF GAWLER Page 66 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Existing Gaps in Social . Provision of a free meal for those in need. Infrastructure + Service Provision . Speech therapy.

Responses included: Youth-Related Services Accessibility . Non-Government organisations to . Accessibility to transport. support young families and children. . Access to recreational facilities and . Service to support young people to health services. accumulate driving hours. . More bus services. . Youth Space with access to training and . A vast majority of services for parents services. and families are in Playford. While there . More places for youths to hang out relax are a percentage of services and and find service links. programs that Gawler residents qualify . Case Management, learning support for, they have to travel to get there. and alternative earning programs for There is a significant lack of Non- young people aged 12-19. Government organisations in Gawler as . Accommodation for both well as Government Organisations for accompanied and unaccompanied parents and families. Very few of them young people whom are homeless. do outreach or home visiting. . Specialist tutors to help students with . Even though my fees are below what learning difficulties. are general service charges, families . Occupational therapy for school age with children, those with mental health children. situations and those on benefits find . Public toilets in designated playgrounds. these difficult to meet. Tenure/Accommodation Additional Services . Gaps in venue options at affordable . Need for Council to work collaboratively cost to deliver programs. to provide community access and social . More places to meet clients. and recreational activities for people with a disability who are unable to Awareness access mainstream services. . Rehab Centre for single parents. . Life skill courses. . The lack of publicity about service . Practical programs that lead to groups and where there may be qualifications or experience for the capacity/need for help. rapidly increasing numbers of . Volunteer recognition. unemployed people in the area. Centrelink /employment groups are expecting small organisations like ours to Current Duplication of Services in take more and more volunteers and Gawler take them for 15 hours per week to meet government demands. Ours are among . There are currently 3 Job Service the very few organisations that provide Australia providers and 3 Disability very low levels of training that can Employment services who do the same bridge the gap between no knowledge thing. Some vary. and that required by TAFE and other . Employment agencies all trying to get training organisations. exploding numbers of unemployed . I am not a Medicare provider and am people into rapidly diminishing numbers frequently asked if can provide this of jobs. Many of these agencies may put service such as what the Medicare on courses but many cover only a Local service provides. narrow band of qualifications so still very . Emergency restricted in jobs as an outcome. accommodation/housing/homeless shelter. TOWN OF GAWLER Page 67 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 existing projects such as the Hospitals The main challenges for and aged care facilities. . Expansion of Op shop to sell food and organisations to continue to also Food for ER. Offer fresh fruit and deliver services into the future vegetables to ER organisations and to existing services who help the The vast majority of respondents (85%) community. Regular cooking classes. indicated that funding was a main challenge Work for the dole program. Provide a to the organisation’s capacity to continue to free meal once a week to people in crisis deliver services into the future. in the community. Life key courses to help people improve their marriage, 50% of respondents considered deal with life controlling issues, recovery ‘staff/volunteers’ to be a main challenge, course. whilst 20% of respondents selected . We will continue to advocate for more ‘organisational culture’ and ‘competition services and agencies to be brought from other organisations (10% and 10% into the Gawler area. We will also respectively). ‘Other’ as the main challenges continue to network and form was highlighted by15%. partnerships, where possible, to provide interim services and programs until more ‘Other’ responses included: permanent and sustainable alternatives can be found or negotiated. . Announcement of tendering process. . Entered into service agreement with . Identifying projects within the area Town of Gawler to provide volunteer needing service group support. support services for 3 years. We are . The increase in Op shops – fewer committed to providing high quality customers. personalised services for this period and . Decrease in funding of Government beyond to ensure the volunteer sector in Services to provide community based Gawler region is healthy and well programs e.g. Health and Community resourced. Services and Inclusion, Education. . We plan to continue to deliver . Access to Non-Government agencies Employment and Youth Services but are and support services that do not service subject to any changes made by our the Gawler area due to limited funding body. The Youth Connections boundary areas that only service other program is ending at the end of this Council areas and complicated and calendar year which will leave a large stringent criteria required for families to service gap for young people in the access the service. Gawler Council area. . Lack of recurrent funding. . This is a Federally Funded service. . Lack of awareness of services within the . We are growing every year more staff Gawler region. and resources required. . Community service board for . We are reliant on state Department of notification. Education funding and grants to run our programs. Cuts to budget are always a concern and will determine what we Existing organisations’ intention to can offer. continue to offer these services . Because of site restrictions, we are unable to increase the site physically. into the future We do intend, with the development of partnerships with other organisations . The service intends to expand outreach and individuals, to offer services for into the area to fulfil service agreements unemployed, low-income, under- and is looking into the provision of educated or trained people of all ages volunteers to deal with practical tasks in our community. which assist clients’ access to . Continued promotion. community services and organisations. . Our services as a 'resource centre' are The crisis units will remain in their present yet to be realised (due to initial location. 'obstacles' (heritage site) - intend to . The club is always willing to consider forge ahead with a purposeful requests for support and contribute to connection with Gawler community.

TOWN OF GAWLER Page 68 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 . Continue to liaison with local General . Community portal - knowing where to Practitioners and other mental health go for help depending on their need organizations. Provide home service (Priority 3). counselling. . Places to go hang out find information . We will continue to provide outreach to about services (Priority 2). service users and continue our . Programs for indigenous and aboriginal transitional / supported housing. people (Priority 1). . Plan to keep applying for grants to . Growing number of migrant families and obtain full time project manager, we are refugees (Priority 2). working with over 60 local schools. . Community engagement and Looking for funding for printing out connectedness (Priority 2). brochures, updating our web page. . The needs of an ageing population (Priority 3). . Mental health issues (Priority 1). Top priorities relating to community . Domestic abuse situations (Priority 3). . Providing counselling and wellness needs that Gawler should address education at affordable rates for the in the coming 10-30 years disadvantaged (Priority 1). . Provide social opportunities and life skills Several key themes were highlighted in the education for disadvantaged (Priority 2). responses to the ‘top 3 priority community . Provide parenting education in the pre- needs’ in Gawler. These included: schools and at primary school levels (Priority 3). . Youth and children. . Family/carer support. Economic/Employment Housing. . . Employment/economic. . Opening hours - Gawler is shut Saturday

afternoon and Sunday making it hardly Transport, including public transport and a gateway for tourists (Priority 3). traffic congestion, was also considered to be . Less of shops closing in the main street a high priority for several respondents. (Priority 3).

. Access to free transport for Youth and children homeless/crisis situations/job interviews for unemployed (Priority 2). . Infrastructure to support an increase in . Jobs. Art and Cultural facilities for families and . Increased cost of living putting increase young people (Priority 3). stress on families (Priority 3). . Youth disengagement (Priority 2). . Unemployment (Priority 1). . Support Services for Young People and Youth (Priority 2). Housing and Infrastructure . Child safe region (Priority 2). . Support Services for Young Families and . Housing (Priority 2). Children (Priority 1). . Emergency housing (Priority 1). . Youth housing for homelessness (Priority . Emergency Housing/accommodation 1). (Priority 1). . Continue to meet the objectives . Infrastructure to cater for increasing described in the Youth Development number of new housing estates (Priority plan (Priority 1). 3). . Youth representation (Priority 3). . Infrastructure (Priority 2). . Education services (Priority 1) . Strong infrastructure support (Priority 3). . Young adults/young children mentoring . Homelessness (Priority 2). program. Disability Family/carer support/community . Improve disability access in the Gawler . Family violence (Priority 3). region and surrounds (Priority 2). . Dedicated and locally based services . More collaboration to offer a range of for carers (Priority 3). services for people with a disability . Social Infrastructure/Support Services (Priority 1). (Priority 3). TOWN OF GAWLER Page 69 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Transport . Fast track and one coordination point, assistance with grant applications. . Traffic congestion in Gawler CBD (Priority . Increasing the amount of funding rounds 2). whilst widening and relaxing the criteria . Public transport (Priority 1). in the availability and the process for . Transport (Priority 1). applications. . Busses (Priority 3). . Fund Employment directions. . Public Transport (Priority 2). . Our current Coordinators have . Traffic (Priority 1). experience in preparing funding applications but this may not always be true in the future. Aesthetics . Help with grant funding both local and

state. . Ambiance - what makes it attractive . That the Government provide each and why people want to stay for a while family with 8 sessions of parenting (Priority 2). counselling. . Entry/exit to the township (Priority 1). . Better advertise the grants that can be

applied for.

Ideas for how Local Government 64% considered assistance with can assist organisations to improve ‘accommodation location’ to be important. service delivery Written responses in relation to this included:

. Working with Council in its advocator 93% of respondents considered role to secure social housing and ‘networking/relationship building with other affordable housing services’ as a potential way of assisting their . Will be based in Centrelink so doesn’t organisation to improve service delivery. matter. Written responses to this topic included: . Housing homeless youth.

. Our current location, although restricted . Working in partnership on innovative in size which will restrict growth of our projects. services, is ideally sited to provide easy . Being established and proceeding well. access for clients. . Open and transparent communication . Hotel accommodation. with the Community to allow greater

access to Council processes and 50% selected assistance with ‘identifying policies. overall community priorities’. . Yes-GCSF is best forum for this.

. Link with other services support each . What are they and how, who is other. determining, where is community input? . Continue support of Gawler Community . Access to advisory groups. Services Forum. . As above (Link with other services . Being initiates and should be enhanced. support each other). . Promotion of Gawler com. Services . Because we have continuing input from forum- bunyip? residents through our Op Shop, . That the Schools have an open policy training/educational activities and other than Teachers to provide networks, we are able to identify counselling and education. community needs and priorities but

Council may be able to enhance this. 93% of respondents selected assistance with . Assisted help with exposing community ‘funding applications’ as a means of needs - workshops? improving service delivery. Responses

included: ‘Volunteers’ were selected with 36% and

‘accommodation tenure’ was selected by . Given population growth in the region, 21% of respondents. ‘Other’ ideas were also securing funding to deal with issues in suggested. the community plan, or a percentage of

funding that reflects growth across health and community service sectors.

TOWN OF GAWLER Page 70 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Volunteers . Increased participation by students becoming members of clubs through . Increased engagement and promotions and activities provided by understanding of potential user groups opportunities. . Continued provision of a centralised Benefits to local government of volunteer service which can help with shared school facilities location of suitable volunteers for the varied organisations in the area. . Less cost to help Councils meet the Accommodation tenure needs and demands of local communities

. Improving the range and quality of . Youth Housing links. facilities available for community use . Our current 5 year rental tenure does . Reduces the risk of duplicating facilities allow for forward planning and growth . Maximises the use of already established but there is always a feeling of insecurity facilities when making long-term plans. . Cost sharing opportunities . Opportunities for Council to influence Other the appropriateness and quality of school facilities. Including location. . Local Government to attend meeting of Community clubs to understand their issues. Current arrangements . Including the Community more in decision making, particularly children . Hire agreement – use of a facility for and young people. “one off” occasions . Open (no agenda) meetings with . License agreement – use of facility or relevant Councillors to openly. sporting ground for a season or short . Identification of suitable community period of time projects that community organisations . Lease agreement – used to allocate a can become involved in. facility long term. (for public schools this . Discuss needs based solutions to any is arranged through DECS) community crisis. . Development and joint agreements – . Increase youth workers. Council may contribute to the construction of a new school facility or upgrading of an existing facility. (for public schools this is established Facility Co-location between DECS and Local Council)

Benefits of sharing school facilities Issues with current agreements for community use . Short term agreements by schools offer no long term security of tenure for the user . More effective use of valuable school . The arrangements are often made from facilities the perspective of the school which may . An increased presence of the school not reflect the needs of Council or the within the community community . Heightened sense of community . Arrangements are often made between ownership of the school the user groups and schools, which gives . Increased presence and activity of the local Council minimal influence school outside of school hours . Due to complex legal negotiations (increased security) around responsibilities and contributions . Cost sharing which equates to higher with DECS it can be difficult to establish quality facilities for both community and long term agreements students . A regional approach to meeting . Potential for local government to assist in community needs which considers guidance in the management of broader demand is difficult to achieve facilities through one on one arrangements . Grand funding opportunities in partnership with local Councils TOWN OF GAWLER Page 71 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

APPENDIX 2 – SUMMARY OF WORKSHOP FEEDBACK FROM KEY STAKHOLDERS

WORKSHOP # 1  Special needs program is expanding  What does this mean for the 13th October 2014, held at Gawler Sport and future (e.g. year 8-12, after Community Centre school) . Economic development role of Council  Need to retain people in the Attendees: Gawler Community Services area Forum & Other Community Stakeholders:  Access to services  Are young people being Department for Education and Child supported Development – Kathryn Bruggemann  All connected – Quality of life Gawler Interchurch Council Inc. – Scott  What is Council’s role Combridge . Data will be skewed by data from wider EM Rep, CCS Committee – Karen Redman area Barossa – Debra Anderson . Analysis of reasons why people are Northern Adelaide Medicare Local – Stacey leaving Hall  Housing? Gawler Health Services – Alison McClennon  Education? TAFE SA – Dale Giles  What are the reasons Town of Gawler - Erin Findlay . First home buyers – move out and rent Town of Gawler - Ebony Steadman house . People move close to schools, then move elsewhere Topics Discussed . Is it due to temporary/ social housing? . Are people moving within the region or Trends in Education out of the region? . Older people who used to commute . Increasing V.E.T courses into Gawler now moving into Gawler . School based apprenticeships . OSCH services are full . Other ways to complete SACE  Mortgage stress . Trends in education  People hit by GFC – both parents  informed by commonwealth have to work (north suburbs and findings about skills shortages city)  different schools in different  Cannot afford to build a house areas offer different courses  Kids stay in care . young people leaving Gawler to go to . Average house price is high in Gawler University  Out of reach for many people  mass exodus  Does this impact on the rental . people coming into Gawler for primary market? and secondary schooling  Data is skewed by Gawler East,  gap after high school Gawler Heights, Etc. (large . youth unemployment may be more homes, Heritage) useful as a data set  Housing stress . data has changed since 2011 census  Not evenly distributed . How long do people stay in Gawler for?  People want all the bells and  Stay for 6 years, move on whistles . Hewett school . Defence Force TOWN OF GAWLER Page 72 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016  Transient population  Council ensuring services are  Edinburgh there (e.g. lease and buildings)  Increased troop numbers . Libraries are vital  Families are quite insular – don’t . Newcastle and south suburbs of engage with the wider Adelaide – research papers community . Family dynamics and impacts of  Links with Playford engagement? unemployment . What businesses do we want to attract Language to the Gawler region . DFEEST- job services . Very Anglo at the moment . What are the options for women? (e.g. . No new arrivals or ESL programs partner of unemployed Holden workers) . Higher in 65+ (8.35%) from non-English . Financial planning speaking background (multicultural  Redundancy packages handed aged care) out  Many elderly with dementia . Refugee officer (CALD) at NAML revert back to first language  CALD and refugee workers . High ratio of retirement housing/aged . Approach to bringing people into area care/independent living could be by not being so Anglo . Are people selling family home and  Transport is an issue though downsizing but staying in the area?  People are car reliant  Connectivity issues Income  Council can influence state government and the bus routes . Generally lower incomes . People access Gawler services from . Generally the most disadvantaged are surrounding areas outside church community  Playford, mid north etc. . Stigma that churches helping families are trying to ‘convert’ them Discussion of Stakeholder Survey Results  Most just trying to help  Christian beliefs . Concordia/ Barossa . Collaborative approach – one way of . Gawler East addressing stigma . Evanston Park . U care . Evanston Gardens  Food, clothing + housing  Growth areas (3000-4000 assistance households in each)  Deals with shops taking older . Planning reform as an economic driver stock that would otherwise be . DPTI – Concordia and Gawler East thrown away . How do we address growth well? . Second bite . Thresholds reactive approach  Works with Coles Etc.  Needs a proactive approach  Not as much stock to access . Gawler population to double (fiscal management) . ‘Spiritual’ good to include  Need to respond (e.g.  A wellbeing service community gardens) . Gap in service provision 18-25 year olds . Gawler is high in tradies  Key services  Cash in hand not picked up by  Facilities data  How do we support young  Hidden wealth people and kids exterior to  Cash economy schools? . Lower socio economic group (unskilled)  A lot of kids don’t play sports or Holden workers that no longer have a  Expensive to join sporting clubs job they were skilled at (fees) . 12 years of Holden workers living in  How are other interests Gawler (Steve Harrison) supported? (e.g. creative arts) . NAML and Beyond Blue . 2 children’s centres (high provision)  Mental health  Occasional care, health  Holden workers  Collaboration

TOWN OF GAWLER Page 73 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Tenure . What are the outcomes of ‘work for the dole’? . Are the private rented facilities  White collar opportunities rather adequate? than the more traditional  Negotiating a designed facility opportunities . Also consider rate rebates and support re-rental terms Gaps  Argument on both sides for and against rentals . Dyslexia not diagnosed till 7 or 8  Comes back to parents – some Staff and volunteers don’t have skills, resources or spend enough time with the . Hewett centre children . Many volunteers go into employment . Public schools have access to speech  Opportunities to support re- pathology employment . Need to expand Gawler library . High volunteer number is a sign of the  Library strategic management reality about a lack of funding plan is about to be done . Impacts of mandatory notification . Families worrying about these issues for  Police checks their kids  Parents want to be involved but  Put under a families heading cant . YAC (youth advisory committee)  Impacts on enthusiasm, timing . Financial cost of buildings administration . Opportunities in school infrastructure  DCSI check – expensive and  Can be difficult to access takes time  Schools as ‘community hubs’ –  ICAC premiers initiative . Minister for volunteers  Open space . Northern Volunteering – Peter Heyworth  People get cross about fences . Office For Sport and Rec around school (for vandalism reasons) Current Capacity  Open space often fenced too  Evanston gardens primary – good . Do people know how to access services opportunity/example or what services to access  Public and private  Results may indicate this Publicity of Services Challenges . How to make people feel welcome/like . Funding as a main challenge they belong? . Competition from other services . Have some material in other languages  Work in SLLOs . How do we get more people to come  Not aware of similar services in along? the area . Different formats of getting info out there . Tendering process . Who do we want to attract to the . Service providers – splitting up the pie of community (e.g. migrants – use culturally funding (Barossa, Gawler etc.) sensitive material)  Good model and outcome  CALD materials  Show collaboration to funding . Social stigma about 425 visas body  E.g. Newcastle  Collaboration through tendering . Services will become more reliant on process volunteers  Change culture/views on what volunteering is Duplication  Council has a number of volunteers . Job services  Volunteer recognition and . Star funding – need to meet quota importance . If Council is involved in conversation at ground level = good TOWN OF GAWLER Page 74 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Top Priorities

. 15-25 year olds and over 55 year olds age groups are the two key age groups (growing) . Ageing population  Age in place  3,715 over the age of 65 in Gawler  Ensure services are available  Urban environment- safe, walkable . Home support programs . Changes to eligibility . Main HAC provider in Gawler is Council . Assessment and role being taken out of HACC  Regional assessment providers instead . Council needs to advocate for services . Dehumanising – online based information  Isolating people more  Elderly often don’t have access . Steep hills create mobility issues (rely on service of buses)

TOWN OF GAWLER Page 75 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 WORKSHOP # 2  Often reflects industry in regions  Children services is a big course at TAFE 16th October 2014 at the Gawler Sport and  IT programs Community Centre  Women’s education  Counselling (DIP and BACH)  Admin, business admin Attendees: . Would be useful to know what town needs in terms of skills (TAFE) Gawler Community Services Forum & Other . Business and industry leaders group Community Stakeholders: . Popular courses are reflection of what is currently offered Elsie Ey Children’s Centre Hewett – . Speak with Kathryn Bruggemann Fran Noack . Speak with business and industry leader Work for the Dole Program – Rino group Caprioli . Industry skills Council – skills/demand Junction Australia – Andrew Davis (state level) TAFE SA (youth) - Dale Giles  ‘Skills for all’ list Centrelink social work (DHS), Gawler . Are schools meeting special needs? Suicide Prevention Group – Robyn  Restrictions in system Stecker  Planning around partnerships – Counsellor in private practice partnership (income, life skills, etc.) - Melitta Krieg  Plans and channels Headspace - Steve Wright  Community planning forum Department for Communities and between schools and service Social Inclusion, Gawler – Sarnia providers Fawcett  Gawler partnership – Child Town of Gawler - Erin Findlay Friendly SA Town of Gawler - Ebony Steadman . Special needs  Balancing funding model  Around the culture of the school  Gawler district college – some Topics Discussed provision  Hewett school – good program . Where do people go for a sense of for primary years identity?  Schools meet them as best they . Forum – and umbrella for networks can with in their constraints . Looking at key trends/issues – what does  Are schools aware of special this mean for Gawler into the future needs? . Hewett, Williamston etc. not in Gawler  Issue is the link between school LGA but much of their populations use and employment or further Gawler services education . People come to Gawler  Forum is a great model  Often quicker to get an . Linking schools with providers appointment  Networking, partnerships,  Student from schools are bussed learning into the area . Trinity School . Is there any collaboration with  Employs psychologist surrounding Councils to help support  Educates staff to better identify Gawler? issues  has a lot to do, but no monetary  Educates students to better contribution from other Councils recognise when things may not (Light, Barossa, Playford) be going as they should  Charles Sturt example – joint . Headspace funding, Western Councils Group  Visits schools  Allow people to recognise Education  Educates about depression, anxiety, etc. . School completion rate (check data) . VET qualifications – higher rate TOWN OF GAWLER Page 76 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Employment o Older kids mentor younger kids . Equine industry o Transition from school can be  Opportunity to look at this as an issue future industry o Skill exchange  Could link with UniSA veterinary . Mainstreet associations courses at Roseworthy  Opportunity . Statistics don’t reflect the unemployed . Lack of opportunities in surround areas that access services  Youth move away . Youth unemployment is a major . Need for connections and collaboration concern between providers  Links to lower completion of . Access to internet is critical school  promotes community  What are people doing after connectedness school?  awareness of services . Barossa/Northern Adelaide has high  expensive levels of youth unemployment  access to an internet café (part . Australian Research and Young Peoples of the Gawler connect program) Alliance  some people aren’t educated . Since Holden closure – higher number of about how to use or access the families under stress and experiencing internet violence . forum is useful to share awareness of  Centacare services in programs or funding between providers Playford/Elizabeth (families have . Australian Research Alliance for Children to travel) and Youth(ARACY)  Not enough services to cope with . Marginalised/mental health/disabled events like Holden layoffs  No opportunity for supported . Generational unemployment employment  Don’t realise what they’re missing  Have to go to Nuri or Playford out on  There is a high demand  Rely on social benefits  Waiting list for services  Need to break the cycle . No disability access committee at . Isolation (not only social but physical) Council (private Gawler supportive  High amount of counselling care) people are required . Gawler has largest supported residential  More prevalent in Gawler than Facility in SA Playford  Many have intellectual, mental,  Lack of transport systems (bus physical disability etc.)  What do people do during the . Many services are not based in Gawler day?  People have to travel to them . Barossa Enterprises, Barkuma, Phoenix  Some services are only via phone (contacts about waiting lists) or internet . Homelessness service – only 4 hours per Ageing week . Services may not be located centrally . Clare RDA  Disconnected communities  Certificate 3 in aged care  A hub with spaces for services  Workforce services to support  Accessibility is a key issue their care  Sharing of information between . Older people more frequently accessing services should be strengthened Centrelink . After school  Next closest Centrelink is Playford  Need to do something to or Port Pirie become engaged  Increasing older population  Opportunities to volunteer . No hub for carer support in Gawler  Council should have a key role in  Large gap volunteers (‘youth passport’)  It does exist in Barossa and  Schools need to be involved Peachy Belt  Children’s university  Northern Carers Network (Peachy o Skills development Rd) TOWN OF GAWLER Page 77 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 . Who supports the providers? (Industry . People get put off by the process to burn-out etc.) become a volunteer  Zonta  Police checks  Rotary . TAFE student placements . Dementia and Language issues  Hard to find youth placements . Opportunity to share police checks Language between organisations rather than new check at each place . Will non English speakers increase into . How could organisations facilitate the future? better? . People move to Gawler for lifestyle and . More collaboration between larger affordability state and federal organisations  No infrastructure for new arrivals . Committee network ‘web’ matrix at the moment  Valuable information . Salisbury and Playford experiencing a  Good to identify strengths and population increase from middle gaps east/Africa . Council doing a lot more in the past 3  Likely to spread to Gawler years  Trauma language  Supports people to become  Tend to settle in dispersed more involved locations after the first 6 months . A lot more services in Gawler that don’t come to the forum Vulnerability  Develop forums for specific areas e.g. mental health, post-natal . Issue of affordable housing depression etc.  Homelessness growing in Gawler  Allow to network and support one and Northern Suburbs another  Large and growing  Meet regularly as a group  Largely hidden problem  Strengthening the role of the  No fixed address forum  Couch surf, live in caravans, shed . Community services liaison officer role etc.  One stop shop for services . After 3-6 months of living in  Directory of services accommodation, people move out of . Explore reaching other providers about Gawler (Northern Domestic Violence) your service . Schools may be zoned not close to a  Make it simple and widely person’s house address, kids need to available take two busses to school  What we can do for people . Centacare Youth Homelessness (Julie, . Subgroups within forum e.g. Aged Leanne Dyne) . Physical isolation . Anglicare as a key service provider Council’s Role . Use empty school for accommodation and training . Collaboration and partnerships . Drug, alcohol and mental health issues . Fostering networks  Minimal services . Sharing information  One service recently closed . Pushing information back out to public  Need ongoing support and service providers . www.ARACY.org.au

Consider the Future Needs of the Gawler Volunteers Region (post it notes) . More support (families for families) . A lot of Government organisations have volunteer coordinators Forum  This could be consolidated . Pathways to employment or further . Council communication service liaison learning officer and supporting forum and . Volunteer resource centre (Northern newsletter Volunteers) TOWN OF GAWLER Page 78 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 . Produce easy to read material that . Closer networking with professionals shows who you can help, what you can providing counselling services to identify do for them skill based intervention . Collaboration . Get state government regularly around . Opportunity for support of networking the table i.e. worker forums with guest speakers . Council to keep a presence at forum Families . Participate in and contribute to a combined community service forum or . More parent support in general from a equivalent community development approach (i.e. family by family model) Collaboration . Make services better promoted and more accessible to target cohorts . Improve the awareness, understanding . Support for families with children with and collaboration between services additional needs to navigate (National . Support the development of services Disability Insurance Scheme) where there are gaps Identified . Mentoring programs for . Actively support and promote child/youth/adult/families networking in the community

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ANALYSIS

Child Care Centre Community Meeting Rooms Goodstart Early Learning – Evanston Park A small room (usually < 150m2) to Goodstart Early Learning – Gawler South be hired or usd by the public. Gawler Community Child Care Inc. Stepping Stone Evanston Childcare & Elderly Centre, Gawler Early Development Centre Gawler Sport & Community Centre Stepping Stone Hewett Childcare & Evanston Gardens Community Hall Early Development Centre STARplex Judy’s Childcare & Early Learning Library Kindergarten Gawler Public Library Elsie Ey Kindergarten Evanston Gardens Branch Library Evanston Preschool Gawler and District College Children’s Centre Gawler East Preschool High Level Residential Aged Care Trinity College Montessori Preschool Martindale Nursing Home Zion Preschool Eldercare at Evanston Park Trevu House Residential Aged Care Community Health Centre Gawler Heath Services – Community Services Public Primary School Evanston Garden Primary School Local Community Centre Gawler Primary School A multi-purpose facility with a variety Gawler and District College B-12 of room sizes and usually a kitchen. Gawler East Primary School and OSHC Used for such purposes as dance, Hewett Primary School functions, classes and meetings. Public High School Elderly Centre, Gawler Gawler and District College B-12 Gawler Community House Inc. Gawler Sport & Community Centre Public Arts/Cultural/ Performing Arts Hewitt Community Centre Gawler Community Gallery Inc.

Youth Centre Nil

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Document Quality Control Project Name Gawler Social Infrastructure and Services Study

Project Number P4614

Client Town of Gawler

Document Report No. 2 Needs Assessment & Recommendations

Document File Name P4614.V3.SISS Report No 2.24FEB16 Author of Document Melissa Bailey / Peter Jensen

Version Date of Name of Person/s document Method of Authorised By Authorisation Document was released to Release Date Release 3 24/2/2016 Erin Findlay/Linda Weiss/Bryce Norton Email Peter Jensen 24/2/16

Jensen Planning + Design Unit 6/259 Glen Osmond Road Frewville SA 5063

Telephone: 08 8338 5511acsimile: 08 8338 6866

Email: [email protected] www.jensenplanning.com.au

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INTRODUCTION 2 PRIORITY COMMUNITY FACILITIES 3 1.0 STUDY PROCESS 4 1.1 Structure 4 1.2 Definitions 5 2.0 SUMMARY OF BACKGROUND FINDINGS AND RESEARCH REPORT 6 2.1 Social Infrastructure Demand 6 2.2 Existing Social Infrastructure Provision 8 2.3 Opportunities 8 3.0 POPULATION CATCHMENTS 10 3.1 Population Catchment 10 3.2 Spatial Distribution of Social Infrastructure 10 3.3 Implications for this Study 11 4.0 ANALYSIS OF FUTURE COMMUNITY INFRASTRUCTURE NEEDS 12 4.1 Method of Analysis 12 4.2 Population Growth, Standards and Rates of Provision 12 4.3 Community Facility Gaps 15 4.4 Benchmarking Exercise (needs assessment) 15 4.5 Consultation 16 5.0 GUIDING PRINCIPLES 18 5.1 Principles 18 6.0 PROPOSED SOCIAL INFRASTRUCTURE PROVISION 19 6.1 Infrastructure Type 19 6.2 Council’s Role 19 6.3 Funding Opportunities 19 7.0 DEVELOPMENT AND DELIVERY OPTIONS 22 7.1 Models of Funding Community Facilities 22 7.2 Service Delivery Models 23 7.3 A Community Hub Model for Gawler 23 7.4 Case Studies 24 8.0 Next Steps 26 8.1 Monitoring and Review 26 8.2 Recommended Actions 26 9.0 REFERENCES 27 10.0 APPENDIX 1 28 11.0 APPENDIX 2 32

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INTRODUCTION

The Town of Gawler has prepared this ‘Social Infrastructure and Services Study’ to identify the current and future provision of social infrastructure within the Council area and surrounds.

It assists organisations to plan ahead to meet future population needs.

It answers the questions “how many people do we need to provide certain facilities for” and “when should we provide certain facilities and infrastructure”?

The Social Infrastructure and Services Study comprises two reports. The first is a Background Report that outlines current supply, future trends, and the current and future community profile. It provides initial ideas and opportunities for consideration by Council and key stakeholders. This second report provides a framework for planning social infrastructure in accordance with the anticipated needs of the community. The purpose of this report is to describe key recommendations, timeframes and triggers.

This report does not consider sport and recreation, retail and commercial services.

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PRIORITY COMMUNITY FACILITIES

The following social infrastructure is Health Services anticipated for Gawler over the coming years . A GP Clinic/health centre is and is discussed in detail within section 6 of this recommended for the Southern Urban report. Area.

Child Care + Early Childhood Opportunities for Cycling and . Up to 4 additional child care centres. Walking  2 of these could be located at The provision of a network of cycling walking Gawler East, and another 1 – 2 paths can be considered social infrastructure located in the southern growth for the purposes of connecting new residential area. areas to existing part of Gawler and creating . One additional kindergarten safe and convenient access to community  Gawler East is a possible location, facilities1. given the expected population growth in this area and the current distribution of existing facilities. Higher Education Access to higher education will be an important part of ensuring Gawler residents Primary Schools + Early Childhood have access to labour market opportunities . One additional public primary school is and for encouraging young people to remain likely to be required in addition to the living in the area. The NBN rollout means Department of Education and Child university courses may be more readily Development’s planned expansion of available via weblink. the existing primary school at Evanston Gardens. Community Hubs + Centres  Gawler East is a possible location, . There will be a need for two modern, given the expected population flexible and well located community growth in this area and the current centres, incorporating spaces for young distribution of existing schools. people. . There are opportunities for co-location High Schools of other facilities services such as a . One additional public or private high library and meeting rooms, as part of a school is likely to be required to meet community hub. future demand. . Ideal locations for such facilities are  Gawler East or Concordia is a Gawler East new area and the Southern possible location for this high school, Urban Area. given the expected population growth in this area and the current Gawler Connect distribution of existing schools. Will provide a focal point for the community, as well as serving as a hub for start-up businesses and entrepreneurs (further consolidating Gawler Township’s role as a significant regional centre).

1 The provision of cycling and walking trails is considered in the Town of Gawler, Open Space, Sport & Recreation Plan 2025 (draft July 2015) and the Town of Gawler Walking and Cycling Plan (2008) TOWN OF GAWLER Page 85 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

1.0 STUDY PROCESS

1.1 Structure

The study process is summarised below (refer Report #2 – Social Infrastructure and Services Figure 1). Study - Needs Assessment and Recommendations. Report #1 – Social Infrastructure in Gawler – Background Research and Findings. Feedback from Report #1 has been reviewed, further investigations were undertaken where The first stage of the process involved required, and this Recommendations report gathering and analysing all relevant has been developed. The recommendations background information. Research involved: outline:

. Desktop review of key government . The various roles of Council (as well as policies and strategic directions. other levels of government, NGOs and . Research into community trends the private sector) in social infrastructure through analysis of relevant published provision. research findings and narratives from . Trigger points for supply of new facilities community members and services and services. providers. . Guiding principles. . Review of ABS data. . Staging, timelines. . Development of initial insights and initial ideas into the future provision of social infrastructure.

Figure 1: Study Process

TOWN OF GAWLER Page 86 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 1.2 Definitions

The following definitions of community facilities and human services that make up social infrastructure are provided for the purposes of this Study:

. Social Infrastructure . Community Hub

Social infrastructure is a subset of A single facility or group of facilities infrastructure that typically includes located together. A community hub assets that accommodate social provides a broad range of services to services. Social infrastructure does not the community based on three main usually refer to retail or commercial functions: services and have not been included in this study.  Provide key services to meet local needs. Program activity responds to the . Community Facility needs of the local community and involves providers of social, health, The “hard infrastructure”, including a employment and/or business services. variety of buildings and associated grounds, used for community purposes.  Provide accessible community space. This study has included Council The space is open to the public and managed facilities, Council leased common areas are available for both facilities, and other privately owned or formal and unstructured programming. leased facilities.  Build networks through the co-location . Human Services of different service providers. The scale and focus of services creates a critical Human Services are the formal services mass that improves overall accessibility that provide support, advice, education for clients and creates synergies for co- and information to a wide range of locating tenants. Informal social groups within a community that relate to networks among hub users are also a person or community’s physical, fostered. mental or emotional health and wellbeing. . Health Centre

. Open Space and Recreation Facilities Health Centres aim to provide a range of health sector services as well as health Open Space and Recreation facilities promoting activities to the local are the buildings and services primarily population, inclusive of all socio- designated for formal and informal economic standings. recreation and physical activity. Although often community facilities include open space and recreation as well as other services, dedicated open space and recreation facilities are excluded from this study.

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2.0 SUMMARY OF BACKGROUND FINDINGS AND RESEARCH REPORT

2.1 Social Infrastructure Demand The Town of Gawler Local A key objective of the Town of Gawler Community Plan is to seek to create a Government Area is expected to community that is healthy, active, safe, and rise to 40,606 people by 2036, engaged. This objective is to be met through representing a growth of 18,778 strategies which range from improved health services, recognition and respect for people between 2011 and 2036, or volunteers, creating a child and youth friendly an average increase in population community, the provision of recreation of approximately 750 people per facilities, community safety and encouraging development of the arts. year.

The Community Plan recognises Council’s role The growth areas in and around Gawler as a provider of services. It also recognises include: Council’s role as a regulator, owner, custodian, advocator, facilitator and leader in . 7500-8000 households to be located in the interest of the community. In the context Concordia (about 625 ha) of Social Infrastructure, Council plays a strong . 4000 households within Gawler East role in fostering partnerships and (about 350 ha) collaborations with other important service . 3000 households within the New providers. Southern Urban Areas (about 250ha)

Gawler is a major regional centre for towns to These growth areas are identified in Figure 2 the north of Adelaide, as well as serving overleaf. residents living further afield in the Barossa and beyond. People living in this wider area travel Additionally, growth areas within the Playford to Gawler for shopping and services, and their Council area to the south of Gawler are destinations include the main street and expected to accommodate an additional commercial districts, schools and education 100,000 people in the region, some of whom facilities, sport and recreation facilities, parks will access the services and facilities within the and reserves. Town of Gawler.

Alongside this demand for services from residents within and outside the Town of Gawler, the State Government has identified several areas in and around Gawler that are targeted for future growth.

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Figure 2: Growth areas within and surrounding the Town of Gawler

TOWN OF GAWLER Page 89 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 2.2 Existing Social 2.3 Opportunities Infrastructure Provision The Background Research and Findings The Background Research and Findings Report anticipates future demand for the Report provided an overview of the spatial following facilities and infrastructure: distribution of existing services and facilities, their gaps and duplication. It included assets, . Support for families and children, given services and facilities that are owned or the high proportion of this demographic managed by Council, the State Government, group. Non-Government Organisations and private . Support for early childhood education. owners. . Support for young people, including education and training pathways, and Many of the gaps are highlighted in Figure 3 a potentially a dedicated ‘youth on the following page which shows the spatial space’. distribution of social infrastructure. Note that . Continue to support the exploration of this map is a snapshot of facilities that existed ways in which school community in July 2015. facilities can be shared further with the broader community. Essentially, the map shows a concentration of . Continue to implement planning facilities in the older, more established parts of policies that promote the supply of new Gawler and fewer facilities in newer areas housing. This may include policies to such as Gawler East and the new Southern increase the supply and diversity of new Urban Area. The planned developments in houses in Gawler including alternative these areas will require new local community housing types. facilities. . Housing and support for the Aboriginal and Torres Strait Islander (ATSI) In addition, a survey of community service population. providers conducted in 2014 highlighted the . Plan for the needs of older people in line following issues in relation to infrastructure to with the Federal Government’s “Living support services: Longer, Living Better” reforms.

. There are relatively few facilities relating specifically to aged, community health and youth in the southern areas of Gawler LGA. . There is a need for flexible and accessible community spaces in the newer southern and eastern communities of Gawler. . Community hub/facility co-location - There is an opportunity to share school facilities to make them available for wider community uses. Sharing the costs between Council and education providers can lead to higher quality facilities for students and the community. It will also mean there is an increased presence and possible level of safety on school grounds out of school hours and a heightened sense of ownership by the community of the school. . There is a need for a suitable space for conferences, events, seminars, displays, exhibitions. . A more coordinated approach to community infrastructure between Councils in the Gawler Region will be required in the future.

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3.0 POPULATION CATCHMENTS

3.1 Population Catchment it is recognised that not all residents will be within walking distance of all facilities within The Background Research and Findings this catchment). Report provides a detailed analysis of Gawler’s population growth and change. District

A population of 40,606 people living in the The township of Gawler provides a range of Gawler Local Government Area by 2036 is centrally located services that people travel only part of the picture. There is currently a to from throughout the Gawler district. For the broader regional catchment of 90,000 people purposes of this study, the district level who use Gawler for employment, education, catchment has been defined as the Town of healthcare and a range of other services2. By Gawler Council area (see Figure 3). 2036 this regional catchment may be as many as 130,000 people3. Examples of district level community infrastructure include: 3.2 Spatial Distribution of . Community health centre Social Infrastructure . High school . Aged care facility (high needs care) Social infrastructure is often categorised using a hierarchy of provision which distinguishes It is anticipated that some residents living local facilities from district and regional outside of the Town of Gawler (and therefore facilities which cater for progressively large outside the district catchment) in townships catchment areas. such as Hewett and potentially Concordia will access district level facilities within this Local catchment.

Local social infrastructure is provided in order Regional to meet the daily needs of a community. Examples of local community infrastructure The catchment for regional level social include: infrastructure is much larger, typically in excess of 100,000 people. Regional catchments can . Child care centre include single or multiple local government . Primary school areas and this is most likely the case for the . GP clinic Gawler region. . Community meeting space As a growing regional centre, the Town of Local social infrastructure encourages people Gawler provides services to people living in to be involved in their communities and towns to the north of Adelaide, the Barossa strengthens social capital. For the purposes of and beyond. People travel to Gawler for a this study, a catchment of approximately 2 range of shops and services and their kilometre radius is adopted for the provision of destinations include the main street and local level infrastructure. This is considered an commercial district, schools and education appropriate distance for accessibility, facilities, sport and recreation facilities, parks walkability and community identity (although and reserves.

2 Source: Town of Gawler Strategic Directions Report 3 Source: Gawler Open Space, Sport and 2014-18 Recreation Plan 2025 (draft) TOWN OF GAWLER Page 92 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Examples of regional level social infrastructure include hospitals and tertiary education institutions.

3.3 Implications for this Study

The hierarchy of social infrastructure provides a framework for identifying the local facilities that will be required to support communities within Gawler’s growth areas (see Figure 2). It also provides an indication of the future demand for facilities that service the Gawler district such as high schools. Finally, it identifies the facilities that will draw people into Gawler from the wider region. The population of this region is anticipated to grow substantially over the next 20 years. This has significant implications for the Town of Gawler despite the fact that some of this growth will occur in adjoining local government areas of Barossa, Light and Playford.

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4.0 ANALYSIS OF FUTURE COMMUNITY INFRASTRUCTURE NEEDS

4.1 Method of Analysis 4.2 Population Growth, Standards and Rates of The analysis of future community infrastructure needs for Gawler compared the population Provision growth forecast with standard rates of provision that have been established for social The Background Research and Findings infrastructure. These standards provided a Report provided a baseline of information benchmark of population thresholds that, may about the current supply and potential future indicate the need for additional facilities or demand for community services and services. When reached, the results of this infrastructure. analysis are shown in Table 1. . The population thresholds indicate the It is important to note that this ‘benchmarking particular population range that, when exercise’ was the starting point for further reached, may indicate the need for a investigations. A spatial analysis of existing particular facility or service. infrastructure provided information about how . There is no single (consistent) ratio of readily accessible that infrastructure will be to population to social infrastructure new residents of Gawler. For instance, the facilities used in Australia. Instead, benchmarking exercise suggests that whilst different jurisdictions apply a range of there is an ample supply of kindergartens in different population thresholds to trigger Gawler, these are located in the established new social infrastructure. urban area and may not provide sufficient . The column titled ‘Proposed Gawler’ local access to new residents of the Gawler shows the population thresholds East growth area. proposed for the provision of new social infrastructure in Gawler. These thresholds The final stage of the analysis was to consider reflect the approach taken in other current trends in the delivery of community comparable regional or growth areas. facilities. This stage was undertaken in They have a generous ratio to provide consultation with service providers. It has flexibility. highlighted opportunities to provide . The column titled ‘Supply 2015’ shows community facilities that can be shared by a the provision of community facilities that number of different service providers and existed in 2015. A list of those facilities have more than one use. The outcomes of this that have been used as the 2015 base consultation are shown in section 4.5 below. supply is included in Table 2.

TOWN OF GAWLER Page 94 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Table 1: Analysis of existing social infrastructure and potential future need based on established standards

Community Facility Proposed Supply Demand in Current Demand in Variation Demand in Variation benchmark for 20154 2015 capacity 2026 based on 2015 2036 based on Gawler supply 2015 supply

Child Care Centre 1:4,000 – 9,000 6 3 to 6 Spare capacity 4 to 8 0 to +2 4 to10 0 to +4

Kindergarten 1:8,000 – 12,000 6 2 to 3 Spare capacity 3 to 4 0 3 to 5 0

Community Health 1: 20,000 – 30,000 1 1 Limited 1 to 2 0 to +1 1 to 2 0 to +1

Centre capacity Community Centre 1: 6,000 – 10,000 4 2-4 Spare capacity 3 to 5 0 to +1 4 to 6 0 to +2

Youth Centre - Place for 1: 20,000 – 50,000 0 1 Potential 1 to 2 +1 1 to 2 +1 to 2 young people undersupply

Community Meeting 1:2,500 – 3,000 11 8 to 10 Spare capacity 11 to 13 0 to +2 13 to16 +2 to 5 Rooms (including Community Centres)

Branch Library 1: 15,000 – 30,000 2 1 to 2 Potential spare 2 0 2 to 3 0 to +1 capacity

High Level Residential 1: 20,000 – 30,000 3 1 Potential spare 1 to 2 0 1 to 2 0 Aged Care capacity

Public Primary School5 1: 7,500 – 9,000 5 2 to 3 Potential spare 3 to 4 0 to +1 5 +1 capacity Public High School5 1: 15,000 – 25,000 1 1 to 2 Potential 1 to 2 Potential 2 to 3 +1 to 2 undersupply undersupply

Arts and cultural Space 1: 30,000 – 50,000 1 0 to 1 Spare capacity 1 0 1 to 2 +0 to 1

4 See list of facilities on page 14. 5 Demand for public schools will be affected by the provision of private schools in growth areas.

TOWN OF GAWLER Page 95 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Table 2: List of Community Facilities to Determine Current Supply in 2015

Child Care Centre . Goodstart Early Learning – Evanston Park . Goodstart Early Learning – Gawler South . Gawler Community Child Care Inc. . Stepping Stone Evanston Childcare & . Early Development Centre . Stepping Stone Hewett Childcare & . Early Development Centre . Judy’s Childcare & Early Learning Kindergarten . Elsie Ey Children’s Centre . Evanston Preschool . Gawler and District College Children’s Centre . Gawler East Preschool . Trinity College Montessori Preschool . Zion Preschool Community Health Centre . Gawler Heath Services – Community Services Local Community Centre . Elderly Centre, Gawler A multi-purpose facility with a variety of room . Gawler Community House Inc. sizes and usually a kitchen. Used for such . Gawler Sport & Community Centre purposes as dance, functions, classes and . Hewett Centre meetings. Community Meeting Rooms . Elderly Centre, Gawler A small room (usually < 150m2) to be hired or . Gawler Community House Inc. used by the public. . Gawler Sport & Community Centre . Hewett Centre Note: For the purposes of assessing future needs . Evanston Gardens Progress Hall the number of available Community Meeting . CWA Hall Rooms incorporates the four Local Community . Masonic Hall Centres, as these Centres also include meeting . Gawler Bowling Club rooms available to the community. . South Gawler Football Club . Willaston Football Club . Gawler and Districts Tennis Association Library . Gawler Public Library . Evanston Gardens Branch Library High Level Residential Aged Care . Martindale Nursing Home . Eldercare at Evanston Park . Trevu House Residential Aged Care Public Primary School . Evanston Garden Primary School . Gawler Primary School . Gawler and District College B-12 . Gawler East Primary School . Hewett Primary School Public High School . Gawler and District College B-12 Arts and Cultural Space . Gawler Community Gallery Inc.

TOWN OF GAWLER Page 96 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 4.3 Community Facility 4.4 Benchmarking Exercise Gaps (needs assessment)

The findings in Section 4.1 suggest that The benchmarking exercise provides an according to established benchmarks, there is indication of the additional social a wide range of social infrastructure available infrastructure facilities required within the Town in Gawler. This infrastructure will, however, of Gawler based on population projections for need to be augmented in many cases to the years 2026 and 2036 (see Table 3). meet anticipated demand as Gawler grows. The use of a ‘standards approach’ needs to The analysis of existing schools includes be applied carefully, as standards: Gawler’s public primary and high schools, but . Are a useful starting point for identifying there are also a number of private schools community facility and service servicing the community. Trinity College is a requirements. They are, however, a large multi-campus school that takes students purely mathematical approach to from Gawler as well as a wider catchment facility planning and are applied as an including the Barossa. There are also two initial guide only. primary schools, St Brigid’s Catholic School at . Need to be verified with reference to Evanston and Immanuel Lutheran School at existing infrastructure in the area as well Gawler East (see Figure 2). as local economic and social conditions. . Should be applied with flexibility and the understanding that the design, size, location, of new facilities may alter in response to demographic change in the local community, changing community expectations and improved models of service delivery. . Should be interpreted in conjunction with the guiding principles for community facilities identified (see Section 5.0).

Table 3: Summary of additional need for social infrastructure to 2036

Existing 2015 Additional need 2026 Additional need 2036 Child Care Facility 6 0 to +2 0 to +4

Kindergarten 6 0 0 Community Health Centre 1 0 to +1 0 to +1 Community Centre 4 0 to +1 0 to +2 Youth Centre - Place for 0 +1 +1 to 2 young people

Community Meeting Rooms 11 0 to +2 +2 to 5 (including Community Centres)

Branch Library 2 0 0 to +1 High Level Residential Aged 3 0 0 Care Public Primary School6 5 0 to +1 +1

Public High School 1 1 +1 to 2

Arts and cultural space 1 0 1 to 2

6 Demand for public schools will be affected by the provision of private schools in growth areas. TOWN OF GAWLER Page 97 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 4.5 Consultation

The results of the benchmarking exercise were There is potential for sharing of facilities discussed at a workshop with key stakeholders between private and public schools, as held in September 2015. Representatives from occurs in Golden Grove. Council, state government agencies, developers and the non-government sector Higher Education attended the workshop. The following section Gawler has the potential to be a ‘higher outlines the feedback from the key education hub’ for the region and take stakeholder workshop. advantage of new models of delivering university courses. The potential for a university Schools to provide a ‘Qantas Lounge’ style facility that DECD does not have current plans to develop could be used to deliver tutorials or other new public school facilities within Gawler, group meetings and take advantage of the including the growth areas. Evanston Gardens NBN was identified. There was a view that this Primary School is, however, being substantially approach would help to keep young people redeveloped to improve the facilities and in Gawler and bring employment. People double the capacity of the school. Currently want to work and study in the same location. Hewett and Gawler East Primary Schools have spare capacity, while Gawler and District The proposed development of Concordia College will expand the primary school using could present an opportunity to plan an modern transportable buildings. integrated school / community space / TAFE.

Developers of growth areas are keen to Infrastructure for Healthy Living facilitate the development of local schools to Workshop participants highlighted the support families, and are in discussions with a importance of new development enabling number of private school providers. people to live healthy lives through planting street trees, walking and cycling paths and Gawler East is identified as a priority area for creating places for farmers markets and other new schools – a primary school and potentially community events. a secondary school are likely to be required. Trinity College was cited as a successful Health Facilities example that could be replicated in a new Primary health programs have been reduced growth area. This potential demand has been by the state government and it is anticipated identified by the developer of Springwood at that private general practices will be the Gawler East. major provider of local health care in growth areas. Currently, the ratio of General The provision of private schools is anticipated Practitioners to Patients within the Gawler to reduce demand for new public schools. area is relatively high, however new facilities However there remains a need to provide should be enabled to ensure that people parents with access to public education, as living in new growth areas have access to some parents may not be able to afford local health care. private education or may prefer public schooling. Access to local GPs, including after-hours care, is important to keep people well, DECD reports that public schools are particularly older people who experience attracting students back from private schools, greater chronic disease and are less mobile. and this trend is anticipated to continue. People will however travel further to good health services. There was a view that, wherever possible, schools should be located close to other It is preferable for Gawler Health Services to facilities or centres. There was also discussion expand to meet the needs of the wider region about the potential for existing school facilities as opposed to having services provided by to accommodate a wider range of the Barossa, or be treated as an outer suburb community uses and for these to be planned of Playford. A new private day surgery hospital into new schools. An example of this is the has been proposed for Cowan St, Gawler, approach taken by DECD and Lend Lease to comprising two operating theatres. school design at Mawson Lakes.

TOWN OF GAWLER Page 98 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 In order to attract GP and allied health services to growth areas, neighbourhood centre zoning should be flexible enough to include those services. Developers need help to negotiate with GPs and facilitate them to establish a practice in growth areas.

It will also be important for Gawler to provide a quality urban environment with amenities including public places so that health professionals are attracted to live in Gawler.

Churches Churches play a role in community building and have the potential to provide services, as in the case of the Samson Flat bushfire. The Hewett Centre is managed by the Hewett Community Church of Christ.

Developers are planning spaces for churches in Gawler’s new urban growth areas. For instance, the Baptist Church is considering establishing a centre in Gawler East.

Community Centres and Meeting Rooms Provision of community centres and meeting rooms is important for community development. Local community meeting rooms don’t need to follow traditional models of delivery as stand-alone facilities.

Management models are integral to the success of community facilities and people may need to pay a fee for the services they use. There is a need to find a balance between a business models that involves cost recovery versus providing access to everyone.

Infrastructure Charging Some form of infrastructure charging will be required to deliver new community facilities. It can create opportunities to deliver larger scale projects in growth areas.

Developers need to know what contribution to infrastructure they will need to make up front, as this removes uncertainty. A successful model requires ‘everyone to be at the table’.

For example it may involve a Community Trust Fund that requires a proportion of revenue from the sale of every allotment.

Gawler could be the pilot site for the new state government approach to funding infrastructure that has been indicated in the new planning legislation.

TOWN OF GAWLER Page 99 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

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5.0 GUIDING PRINCIPLES

5.1 Principles

The following principles are suggested to guide the planning and provision of social infrastructure within the Town of Gawler:

. Is located to promote visibility and accessibility. . Is clustered or co-located with other activities including open space for activities and events. . Includes spaces with flexibility and multiple use. . Serves the social needs identified for Gawler. . Is designed to provide potential for expansion and adaptation. . Includes places that are inclusive and welcoming. . Includes places that contribute to the public realm and create a sense of place. . Are connected to public transport, pedestrian and cycling networks. . Are financially and environmentally sustainable. . Includes places that feel safe and secure. . Is designed to avoid conflict with neighbouring uses.

TOWN OF GAWLER Page 100 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

6.0 PROPOSED SOCIAL INFRASTRUCTURE PROVISION

The following section outlines the Consistent with this approach, some of the recommended level of social infrastructure facilities shown in Tables 4 and 5 could be provision within the Gawler Local Government combined into larger, shared use facilities. Area through to 2036. It considers the existing provision, future community needs (based on 6.2 Council’s Role the benchmarking exercise in Table 1 and stakeholder engagement) and population Council plays different roles in the provision distribution. It is also guided by the Principles in and ongoing maintenance of social Section 5.1. infrastructure. The following roles are identified in The Town of Gawler Community Plan 2014 – 6.1 Infrastructure Type 2024 (as listed in Figure 4 below). The recommended local and district level social infrastructure facilities (together with 6.3 Funding Opportunities recommendations relating to possible locations, potential delivery partners, funding In most cases funding for new facilities will be opportunities, responsibility for provision, provided from a range of different sources Council’s role, and timing), are outlined in unless they are purely private ventures. The Tables 4 and 5. options for funding are considered in Section 7.1. In the past, community facilities tended to be stand-alone and developed for a singular purpose. There is a more recent trend towards community facilities being co-located, Figure 4: Roles played by Council in multipurpose and flexible with shared uses. Social Infrastructure Provision and maintenance.

SERVICE PROVIDER Direct - responsible for funding and providing a service to the community.

Partner - Contributes funds and/or other resources towards a service or initiative that is delivered in partnership with other organisations.

Agent - Provides a service funded by or on behalf of others which involves hosting or other use of Council resources to fill particular needs in the community.

REGULATOR - Required by legislation to fulfil a particular role or function in the interest of the public. This requires Council to perform/discharge statutory powers, functions and duties.

OWNER CUSTODIAN - Council owns and/or manages public infrastructure, community facilities, reserves, parks and gardens.

ADVOCATOR - Represents the interest of the Gawler community, by lobbying other tiers of government and the private sector for improved services and amenities.

FACILITATOR - Brings together or connects people and groups to pursue issues, opportunities or shared interests.

LEADER - Provides leadership and guidance to the community in the pursuit of various goals and opportunities.

TOWN OF GAWLER Page 101 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Table 4: Local Infrastructure recommendations, delivery, responsibilities and preferred timing

Infrastructure Type Possible location Potential Delivery Funding Opportunities Responsibility Town of Gawler’s Preferred timing Partners Role Child Care Centre Gawler East new area (x2) Private Providers User charges Private Advocator / 2 facilities within 5 X 3-4 New Southern Area (x 1-2) Non-government Providers Regulator (through years. Potentially organisations planning policy) another 2 in 5-10 years Kindergarten Gawler East new area – DECD State government DECD Advocator Within 5-10 years X1 potentially located with a taxes / New depending on the new primary school Infrastructure Delivery timing of new Scheme development.

Public Primary Gawler East new area Potential to share DECD State government DECD Advocator / To be determined School7 facilities with a private taxes / private Regulator (through based on timing of new provider of a primary provider planning policy) development. school GP clinic8 Southern Urban Area Private Providers Private Providers Private Facilitator / Within 5 years providers Regulator (through planning policy)

Community Centre Gawler East new area DECD as part of Schools New Infrastructure Town of Service provider – 1 facility in 5-10 years (including places for Southern Urban Area located as Community Hubs Delivery Scheme Gawler direct and partner; and another facility in young people) within a local centre program Youth Service owner custodian 10+ years X2 providers User charges Community Meeting Gawler East new area (x2) Non-government New Infrastructure Town of Service provider – 2 facilities in 5-10 years Room New South Urban Area (x2) organisations Delivery Scheme Gawler partner; owner and other facilities in x 2-5 located in local centres. Churches User charges custodian 10+ years Other locations to be DECD determined. Private schools Businesses Branch Library There will be a need for New Infrastructure Town of Service provider – Within 5 years x1 another library (in Gawler Delivery Scheme Gawler partner; owner East new area or as a custodian shopfront library somewhere).

7 Demand for public schools will be affected by the provision of private schools in growth areas. 8 A GP clinic may also provide allied health services such as physiotherapy and podiatry TOWN OF GAWLER Page 102 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

Table 5: District Infrastructure recommendations, delivery, responsibilities and preferred timing Infrastructure Possible location Potential Delivery Partners Funding Responsibility Town of Gawler’s Preferred timing Type Opportunities Role High School Gawler East new area / DECD or private providers (e.g. Private providers DECD/Independent Advocator / To be determined (public or Concordia9 Catholic, Anglican, Lutheran State government Schools Regulator based on timing of private) education) taxes (through planning new developments. X1 Rationalisation of policy) State owned land High Level No additional Residential Aged requirement identified Care Arts and Cultural Facility to be located Federal government, State Federal grant Town of Gawler Service provider - Additional 1 by 2026 Space within central Gawler. government, private donors funding partner Plus additional 1 by X 1-2 Other facility to be and infrastructure delivery Rates 2036 determined, but could scheme for new facilities. New Infrastructure be shared with new Delivery Scheme school facilities. User charges Private donations

9 The location of a new high school (public or private) may depend on the timing of the Gawler East and Concordia developments TOWN OF GAWLER Page 103 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

7.0 DEVELOPMENT AND DELIVERY OPTIONS

7.1 Models of Funding Tax Increment Financing . Contributes expected increases in Community Facilities property tax revenue to finance infrastructure (as revenue from existing In October 2015, URPS prepared a ‘Gawler property taxed tend to increase when East Precinct Plan Infrastructure Funding new infrastructure is provided and raises Discussion Paper’ for the Town of Gawler. This property values). outlines several options for infrastructure funding. It should be noted that these options do not consider or include alternative funding models The options outlined in the Discussion Paper including existing Council rate revenue, include: government infrastructure bonds, growth area differential charges, rezoning uplift charge Infrastructure Deeds and user charges. . A legal agreement between two or more parties (e.g. Council and landowner) to fund the construction of Planning, Development and infrastructure. Infrastructure Bill, 2015 . Deed includes the cost, timeframe and contribution of each part. The government has recently introduced the . As noted by URPS, the Town of Gawler Planning, Development and Infrastructure Bill has had success on previous occasions 2015 to the South Australian Parliament. This Bill in negotiating infrastructure deeds with introduces a suite of reforms to the State’s developers. planning system.

Developer Contributions These bill creates opportunities the provision . Up-front contributions from property and funding of infrastructure. Key owners toward infrastructure associated components include: with the land. . Infrastructure needs will be identified, . Can involve a land transfer, work-in-kind costed and confirmed before (facilities constructed by developers development proceeds and costs and transferred to government), or equitably apportioned. developer charges. . New financial tools will ensure areas will not be rezoned for growth unless Separate Rate infrastructure is committed and funded . Councils may create a separate rate on (DPTI 2015). rateable land which is used for an activity of benefit to the land or its This new system will allow for the integration occupiers. and coordination of land use, transport and infrastructure planning and ensure transparent Betterment Levy and equitable infrastructure funding . Governments may entice businesses arrangements are locked in (DPTI 2015). and/or landowners to fund infrastructure through a betterment levy (a supplement on property rates).

TOWN OF GAWLER Page 104 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 7.2 Service Delivery Models The Government of South Australia’s Schools as Community Hubs Discussion Paper (2013) There is a growing trend for community defines a school community hub as: services to be provided through a more integrated and coordinated approach . A location where services can be through central facilities or ‘hubs’ of service accessed that contribute to the health, provision10. This represents a change from wellbeing and learning of the school older models of service delivery whereby students directly or indirectly via services were provided through smaller, targeting families and the local separate facilities. community. . Involves partnerships between the school and other agencies to create Community Hubs and deliver the services. . Links outside and inside school services Community facilities often involve gathering in order to deliver the services to school spaces and focal points for community students, their families and the local activity, facilitating connections and community. relationships and helping to engender a sense of belonging as well as providing ‘direct’ The Victorian government (2010) has services to the community. identified several economic and broader community benefits arising from schools as The Community Hubs model aims to develop community hubs and the sharing of facilities. places that provide a focus for community These include: interaction and activity, a “home away from home”. These community focal points provide . Improved access to facilities for a range a venue for information, education, of functions. interaction and activity. The benefits of co- . Stronger social networks and community locating community facilities (such as primary involvement in school activities. health care, education, child care, event . The fostering of a shared sense of pride spaces, meeting rooms, libraries, and in our local schools. community support services) are many. The . Improved security of schools due to model supports the integrated, efficient use of increased use of school premises after facilities, builds social networks, and school hours. encourages service users to use other facilities.

Schools as Community Hubs Schools can be an ideal place around which 7.3 A Community Hub to establish a community hub with access to a Model for Gawler range of services that can contribute to the wellbeing of the schools and wider A community hub model is suggested for community. planning new community facilities in the Town of Gawler. A school community hub requires partnerships between the school and other agencies to As significant and defined urban areas, the deliver services and provide access to key growth areas of Gawler East and the facilities. Southern Urban Area are considered to be suitable locations to develop community An advantage of delivering hubs.

community hubs in conjunction There are opportunities to: with school facilities is that schools may be delivered in growth areas . Develop a new, multipurpose, flexible community hub or hubs that provide for by either government and/or a wide range of scenarios for service private sector providers. provision. . Support the co-location of community facilities with other related services, facilities and businesses.

10 Social Policy Research Centre, 2005 TOWN OF GAWLER Page 105 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 . Locate hubs near public transport, 7.4 Case Studies linked to pedestrian and cycle networks, and clustered around centres and public spaces. Community Centre Hub . Provide community spaces that are larger and more flexible than single-use The Ponds Community Hub spaces to accommodate a diversity of community needs. The Ponds Community Hub (see Figure 5) . Proactively support other popular opened in June 2014 to cater for the growing gathering spaces such as community residential population at The Ponds, a new gardens and men’s sheds. suburb near Kellyville in NSW, 40 kilometres . Adapt and reuse existing community north-west of Sydney. The Ponds development facilities where possible. includes 4,100 dwellings across an area of 394 . Include within and adjacent to hubs, a hectares (Urban Growth NSW, 2015) mix of local and district facilities, including schools, shops, meeting The development of the Community Hub rooms/halls, medical clinics/community involved the conversion and extension of the health centres and libraries, etc. Landcom sales office and showroom into a community centre.

The Community Hub, designed as a multi-use Potential Community Hub Locations building with adaptable floorplan, is designed as a community meeting place and has a The range of facilities identified for the meeting/technology room, function rooms, new area of Gawler East in Tables 4 and children’s art and play area, a demonstration 5 provides a strong case for the kitchen and hall for community services. development of a Community Hub. The ideal location for facility of this type is close to a local centre to improve its accessibility.

There is also an opportunity for a Community Hub to be located in the new Southern Urban Area as part of the redevelopment of the Evanston Gardens Primary School.

Figure 5: The Ponds Community Hub, NSW (Source: Grindley, 2015) TOWN OF GAWLER Page 106 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Schools as Community Hubs . Measurement of wellbeing – appropriate quantitative measurements Elizabeth Park Primary School of outcomes. (Adapted from Department for Education and Child . Unfamiliarity of service providers with Development, 2013) school procedures. . Limited physical space for activities. Elizabeth Park Primary School is a case study example of the South Australian Looking to the future, the school is planning to Government’s ‘Schools as Community Hubs’ continue improving the FLN, and provide initiative. The school, which has 331 enrolled more support to the community, as well as students, decided that the development of a focus on early year’s development and long- community hub would assist in provision of term social services for students. accessible services and facilities. The intention of these facilities was to support the local The Mawson Centre, Mawson Lakes community, particularly with regards to some of the existing social and economic The Mawson Centre is a meeting point for the challenges they face, whilst supporting residents of Mawson Lakes, offering adult educational and developmental outcomes of learning and school holiday programs, as well the students and their families. as being home to a variety of local groups. The Centre also includes the Mawson Lakes Library Elizabeth Park Primary School collaborated Service. with Elizabeth East and Elizabeth Downs Primary Schools, and the Northern Area The Mawson Centre is a unique model in terms Community and Youth Services (NACYS) to of ownership and funding from the University form the Family Learning Network (FLN). The of South Australia, City of Salisbury and the FLN seeks to provide service coordination for Department of Education and Community families, particularly in times of crisis, and Services. Each party has part ownership of promote wellbeing. land and building based on the following financial contribution: The introduction of the FLN has seen a number of benefits, including: . 63% UniSA . 19% City of Salisbury . Increased class attendance and . 18% DECS numeracy and literacy outcomes. . Improvement preschool student Some of the facilities in the Mawson Centre communication skills. directly support the Mawson Lakes School’s . A higher level of parent involvement in administration, library and information school activities. services, and the teaching and learning . Greater accessibility of multiple, co- functions. Some of the facilities also directly located services. support the teaching and learning of the programs at the UniSA Mawson Lakes Some of the key challenges faced by the FLN Campus. include: The City of Salisbury community programs . Limited funding – and how to best utilise team provides a range of educational and available resources. health and wellbeing programs for the local . Governance – including under staffing, community. reporting and line management of staff. . Legal agreements – there is a need for The Mawson Centre facilities are managed by legal documents and guidelines for the UniSA Facilities Management Unit. service providers.

TOWN OF GAWLER Page 107 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

8.0 Next Steps

8.1 Monitoring and Review

There will be an ongoing role for Council to work with government agencies, developers and service organisations to identify projects, funding opportunities and timelines.

This report can be used as a guide for the future development and growth of social infrastructure in Gawler and the surrounding catchment areas.

8.2 Recommended Actions

. Council to work with key stakeholders to identify strategic partnerships.

. Council establish a dialogue with DECD to identify opportunities to develop Community Hubs at DECD sites within the Gawler area.

. Develop a feasibility and business case for a Community Hub at Gawler East.

. Continue to work with non-government organisations to determine their locational requirements and willingness to provide community facilities in growth areas.

. Ensure that planning policies in new centre zones and residential zones provide sufficient flexibility to enable community facilities to locate there11.

. Communicate findings of this report with stakeholders.

. Incorporate into Council’s strategic/business planning.

. Progress infrastructure agreements between Council, developers and the state government.

11 The Town of Gawler Development Plan, Neighbourhood Centres Zone, provides limits to the amount of retail space in neighbourhood centres to encourage other uses including community facilities and consulting rooms. TOWN OF GAWLER Page 108 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016

9.0 REFERENCES

. Department for Education and Child Development, 2013, Schools as Community Hubs – Elizabeth Park Primary School: Case Study, Government of South Australia, Adelaide.

. DPTI, 2015, Renewing Our Planning System, Unlocking South Australia’s Potential: Better Coordination and Delivery of Infrastructure, accessed 27 October 2015, < http://www.dpti.sa.gov.au/__data/assets/pdf_file/0005/176270/Planning_System_Fact_Sheet_ 7.pdf>.

. Government of South Australia, 2013, Schools as Community Hubs Discussion Paper, Government of South Australia, Adelaide.

. Grindley, 2015, The Ponds Community Hub, accessed 27 October 2015 < http://www.grindley.com.au/project/ponds-community-hub>.

. Mawson Centre, 2015, The Mawson Centre, accessed 17 October 2015, < http://www.mawsoncentre.org/>.

. Social Policy Research Centre, 2005, ‘Coordinated and Integrated Human Service Delivery Models, Report prepared for the NSW Cabinet Office and Premier’s Department.

. State Government of Victoria, 2010, Schools as Community Hubs Fact Sheet 1 of 3, State Government of Victoria, Melbourne.

. Urban Growth NSW, 2015, The Ponds, accessed 27 October 2015, http://www.urbangrowthnsw.com.au/work/urban-transformation-projects/the-ponds.aspx.

. URPS, 2015, Gawler East Precinct Plan Infrastructure Funding Discussion Paper, URPS, Rose Park.

TOWN OF GAWLER Page 109 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 10.0 APPENDIX 1

Existing facilities within the Town of Gawler and its surrounds (this list details the location of the physical infrastructure and use, but it does not provide details about the service)

FACILITIES No. Name Address Use Council facility AGED 1. Gawler Village 6 Bellevue Crt, Gawler Low level residential 5118 aged care facility 2. Martindale 1 Duffield St, Gawler Secure high level Nursing Home 5118 residential aged care facility 3. Oasis Garden Gate 1, 21 Hutchinson Residential aged care Retirement Rd, Gawler East 5118 Village

4. Eureka Evanston 4 Birtha Ave, Evanston Independent living units 5116 5. Eldercare at 17 Morrow Ave, Secure high level and Evanston Park Evanston Park 5116 low level residential aged care 6. James Martin 19 Dawkins Ave, Independent living units Village Willaston 5118

7. The Vines, Coleman Pde, Independent living units Evanston Park Evanston Park 5116

8. Trevu House 1-13 Deland Ave, High level residential Residential Aged Gawler East 5118 aged care facility Care

COMMUNITY 1. Elderly Centre, 37 Fourteenth St Commonwealth Home Council CENTRES / Gawler Gawler South, 5118 Support Program MEETING HALLS 2. Gawler 2 Scheibener Tce, Provides activities and Community Gawler 5118 services to people living House Inc. in Gawler and the surrounding community. 3. Gawler Sport & Nixon Tce, Gawler 5118 Sports, studio hire, Council Community meeting rooms, hire for Centre special events

4. South Australian 29 Tod St, Gawler 5118 Voluntary community Country service, social and Women’s recreation activities and Association Inc. hall for hire. – Gawler Branch

5. Evanston 65 Angle Vale Rd, Hall for hire with kitchen Gardens Evanston Gardens 5116 facilities, and meeting Progress Hall place for indoor bowls, old time dancing, tennis club, club meetings. 6. Masonic Hall Cnr Union St and Hall with kitchen facilities Lodge of Fidelity Lyndoch Rd, Gawler for hire. No.5 5118

TOWN OF GAWLER Page 110 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 FACILITIES No. Name Address Use Council facility 7. Gawler Bowling Victoria Tce, Gawler Hall and bowl greens for Club Inc. 5118 hire 8. South Gawler Eldred Riggs Reserve Hall for hire Football Club cnr Dawson Rd and Inc. Dysart Rd, Evanston 5116 9. Willaston Gawler River Road Hall for hire, approx. 200 Football Club Willaston 5118 people with kitchen and bar facilities

10. Gawler District Victoria Tce Hall and tennis courts for Tennis Gawler 5118 hire Association 11. Hewett Centre 28 Kingfisher Dr, Hewett Function Room Facility 5118 EARLY 1. Goodstart Early 25 Greening Dr, Education and childcare CHILDHOOD Learning – Evanston Park 5116 EDUCATION Evanston Park 2. Goodstart Early 37 Twelfth St, Gawler Learning – 5118 Education and childcare Gawler South 3. Gawler Finch Rd, Gawler East Childcare Community 5118 Child Care Inc. 4. Stepping Stone 38 – 40 Para Rd, Education and childcare Evanston Evanston 5116 Childcare & Early Development Centre 5. Stepping Stone 10 Rosella Cct, Hewett Education and childcare Hewett 5118 Childcare &Early Development Centre 6. Elsie Ey 23 Kingfisher Dr, Hewett Inclusive preschool Children’s 5118 programs Centre 7. Evanston Kendall St, Evanston Education and Preschool 5116 childcare, dental clinic (public) 8. Gawler East 1 Finch Rd, Gawler East Education and childcare Preschool 5118 (public) 9. Trinity College Alexander Ave, Education Montessori Evanston Park 5116 Preschool 10. Zion Preschool 24 Cowan St, Gawler Preschool programmes 5118 11. Judy’s Childcare 1 Scheibener Tce Childcare & Early Learning Gawler, SA 5118 12. Evanston 71 Angle Vale Rd, Play Group (birth - 5 Gardens Evanston Gardens 5116 years) Playcentre EDUCATION 1. Trinity College – Alexander Ave, Education North, South and Evanston South 5116 Senior Schools

TOWN OF GAWLER Page 111 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 FACILITIES No. Name Address Use Council facility 2. Evanston 71 Angle Vale Rd, Education (public) Gardens Primary Evanston Gardens 5116 School 3. Gawler Primary School Rd, Gawler Education and childcare School 5118 (public). 4. Gawler East Finch Rd, Gawler East Education (public) Primary School 5118 and OSHC 5. Hewett Primary Kingfisher Drive, Hewett Education (public) School 5118 6. Immanuel 11 Lyndoch Rd, Gawler Education Lutheran School East 5118 7. St. Brigid’s Para Rd, Evanston 5116 Education Catholic School 8. Gawler and Barnet Rd, Evanston Education including District College 5116 Gawler House Enterprise B-12 Centre (public) 9. Xavier College - 1 Kentish Rd, Gawler Education Gawler Belt 5118 10. TAFE SA Gawler 43 High St, Gawler 5118 Education Campus EMERGENCY 1. Country Fire 8 Redbanks Rd, Fire service SERVICES Service- Willaston 5118 Willaston 2. Gawler Murray Street, Gawler Ambulance Ambulance 5118 Service 3. Gawler Fire Cnr Ayers St and Fire service Service Murray St, Gawler 5118 4. Police Station - 23 Cowan St, Gawler Police station Gawler 5118 HEALTH 1. Gawler Hospital: 21 Hutchinson Rd, Dental services, drug Gawler Heath Gawler 5118 and alcohol services, Services – Institute of Medical and Community Veterinary sciences, and Services a suite of private specialists 2. Gawler 6 East Tce, Gawler East Residential facilities and Supportive Care 5118 care services for people with mental health and brain injury issues 3. Adelaide Road 25 Adelaide Road, Medical Centre Clinic Gawler 5118 4. Evanston Park Starplex, 18 Alexander Medical centre Surgery Avenue, Evanston Park 5116 5. Gawler Medical 2B Murray St Gawler Medical Services Clinic 5118 SOCIAL AND 1. Gawler Station Master’s House, Art and craft exhibitions CULTURAL Community Gawler Railway and exhibition space for ACTIVITIES Gallery Inc. Station, 23rd St, Gawler hire South 5118 2. Willo’s Men’s Lot 5 Little Paxton St, Meeting place for men Shed Willaston 5118 to share skills in a safe work environment 3. Gawler Scouts Cnr Jarvis St and Club meeting Holmes St, Willaston 5118 TOWN OF GAWLER Page 112 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 FACILITIES No. Name Address Use Council facility 4. Girl Guides SA Para Pine Hall, Todd St, Club Meeting Inc. – Gawler Gawler 5118 District CHURCH/ 1. Catholic Church Sts Peter & Paul Place of worship SPIRITUAL Church, Porter St, Gawler 5118 2. Hewett Kingfisher Dr, Hewett Place of worship, Community 5118 women’s group, and Church of Christ men’s group 3. Gawler Church Lot 3, Main North Rd, Place of worship, kids of the Nazarene Evanston Park 5116 club, young mothers group and youth group 4. Anglican Parish St George’s Church, Place of worship of Gawler Orleana Square, 26 Cowan St, Gawler 5118 5. Immanuel Cnr Second St and Place of worship, seniors Lutheran Church Seventh St, Gawler share a meal and youth Gawler Inc. 5118 groups 6. Salt Church 25 Northside Crt, Place of worship, book Gawler Evanston Gardens 5116 shop, children’s and youth activities, support groups, and lifestyle counselling 7. Seventh Day 22 Twenty Second St, Place of worship and Adventist Gawler 5118 community health and Church - Gawler wellbeing presentations 8. Zion Lutheran 22B Cowan St, Gawler Place of worship, Church Gawler 5118 counselling, aged care services, youth activities and mothers support groups. LIBRARY 1. Gawler Public 91 Murray St, Gawler Library service Council Library 5118

2. Evanston 65 Angle Vale Rd Library Service Council Gardens Branch Evanston Gardens 5116 Library

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Social Infrastructure & Services Study Workshop Attendance List Wednesday 16 September, 2015 10.00am – 12.30pm Gawler Sport & Community Centre – Meeting Room 3

Organisation Name Town of Gawler Mayor Karen Redman Town of Gawler Erin Findlay – Manager Library & Community Services Town of Gawler Bryce Norton – Team Leader Recreation Services Town of Gawler Cr Scott Fraser Town of Gawler Cr Ian Tooley Town of Gawler Cr Paul Koch Commonwealth Home Support Program Deb Anderson – SCAP Coordinator Gawler Community Services Forum Scott Combridge – Gawler Interchurch Council Families SA Gawler Roger McCarron - Manager Pauleen Calvert – Business Manager Lend Lease Malcolm Cameron - State Design and Planning Manager, Communities

Primary Health Network Raj Ballasingam Adelaide

Sierra Leyton Pty Ltd Damien Brown - Director [Concordia] Devine Guy Martin [Southern Urban Area] Woodvale Chris Branford

Department of Education and Child Kathryn Bruggermann, Education Director, Gawler Development

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Item 7.2 – Youth Urban Arts Program

ATTACHMENT 1 Artist Sponsorship Program - Eligibility Criteria and Guidelines

ATTACHMENT 2 Artist Sponsorship Program - Application Form

ATTACHMENT 3 Free wall - Letter of Permission Art Works

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MEETING 08 MARCH 2016 ATTACHMENT 1

The Purpose of this Program: To recognise and encourage the achievements of young people aged 12-25 years of age in our community, by providing sponsorship to develop their chosen art form. These may include but are not limited to: traditional media such as paintings and drawings, photography and film.

Who is Eligible to apply? • Must be a resident of the Town of Gawler • Individuals aged 12 - 25 at the time of the development opportunity • Have not received funding from the Council in the current financial year • Have been selected for significant development opportunity as a result of excellence in a particular art form, or • Have personally sought a development opportunity provided by a reputable arts institute, facility, group or individual whom have provided an official letter of offer to attend their development opportunity stating the program and associated costs.

Sponsorship Available: • Within South Australia: $200 • Interstate: $300 Where there are more than 5 eligible applicants from the same group/school are attending development opportunities within South Australia or Interstate there is a ceiling of $1000 maximum provided.

Guidelines: • Each person seeking sponsorship must complete an application form • All applications must be received before the event takes place • Applications may be funded if the event occurs up to six weeks after the cut-off date (the Artist Sponsorship Program assessment panel meets and makes recommendations to Council for endorsement. We cannot guarantee sponsorship within this timeframe). • Late applications will not be accepted • Funding will not be provided on a retrospective basis • Applicants must be able to provide a letter of selection or offer from the reputable arts institute, facility, group or individual • Individuals must supply Council with an electronic photo and a brief report of the development opportunity (max. 100words) within one month after attendance. Important Dates: • Applications are reviewed bi-annually. • Two cut off dates occur throughout the year: o First Friday of November o First Friday of May • Notification of the results will be received via email within six weeks of the cut-off date

NOTE: Satisfying the criteria alone does not guarantee the receipt of funding due to a limited funding source. Applications will be considered and awarded on merit.

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Details of the Applicant: Name:

(first name) (family) Address: Postcode: Phone: Mobile: Date of Birth: / / Age: Gender: M/F Email address: Have you received a sponsorship from this program in the last 12 months? Yes/No Month: Year:

Details of the Parent of Guardian details (if under 18yo): Name:

(first name) (family) Address: Postcode: Phone: Mobile: Email address:

Development Opportunity Details: The opportunity I am applying for: (Please tick one) o Is within South Australia o Is interstate Art form: Are you representing: school arts group self Name of arts institute/facility/group or artist’s name that you have been selected or invited to attend:

Development opportunity program name (if applicable): Location: Dates of attendance: (from) (to) What are your estimated costs of participating in this competition: $

To be completed by a Parent or Guardian if the Applicant is Under 18 o I will supply Council with an electronic photo and a brief report of the competition (max. 100 words) within one month of returning o I consent Council to use the photo for publication purposes o I have read and understood the Youth Sports Person Sponsorship Program Eligibility Criteria & Guidelines o I have attached a copy of the letter of selection/invitation to attend the development opportunity o I declare the information provided is true and correct and the applicant is not receiving commercial sponsorship:

Name: Signature: Date: / /

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If successful, please provide bank details for electronic transfer of the funds:

Bank:

Account Name:

BSB:

Account Number:

FOR OFFICE USE ONLY: Received by Council on: / / Application Number: CR /

TOWN OF GAWLER Page 118 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 ATTACHMENT 3

(Insert date)

To whom it may concern

Approval for Aerosol Artist to undertake an Art Piece at a Specific Location

This approval is provided to (Name and address) to undertake the painting of a legal aerosol art work located (insert location).

This approval is for the period (Insert Day and Date) Only

On undertaking the above works (Name) understands and will adhere to the following conditions including, but not limited to: • That this project is undertaken at their own risk • That all aerosol cans as provided are accounted for at all times • The works are only to be undertaken from 8:00am – 3:30pm • That (Name) is the only person(s) approved to undertake the work and that any attendees must be fully supervised by them and that no attendee(s) are allowed access to the aerosol paint as provided. No graffiti will be conducted on site by (Name) or any of their attendee(s). • That all participants are aware the South Australian Police have been notified that they will be undertaking the works at the specified dates and times. • Spray Paint must be delivered and returned by person 18 years or over.

Please contact myself, Ebony Steadman, Youth Development Officer, regarding any issues relating to this project.

Yours sincerely

Ebony Steadman Youth Development Officer Direct line 08 8522 9295 Mobile 0499 800 805

TOWN OF GAWLER Page 119 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Item 7.4 – Customer Request Management Statistics

ATTACHMENT 1 Closed Requests by Category

ATTACHMENT 2 Received Requests by Category

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TOWN OF GAWLER Page 121 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 TOWN OF GAWLER Page 122 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 TOWN OF GAWLER Page 123 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 TOWN OF GAWLER Page 124 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 ATTACHMENT 2

TOWN OF GAWLER Page 125 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 TOWN OF GAWLER Page 126 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 TOWN OF GAWLER Page 127 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Item 7.5 – Gawler Volunteer Resource Centre Update

ATTACHMENT 1 Gawler Volunteer Resource Centre 6 Monthly Update Report

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Gawler Volunteer Resource Centre

Management Service Agreement

Six monthly update

July 2015 – December 2015

Northern Volunteering (SA) Inc 39 John St Salisbury SA

Contact: 8250 1582 : [email protected]

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GAWLER VOLUNTEER RESOURCE CENTRE 6 MONTHLY UPDATE REPORT July 2015 – December 2015

This report outlines the progress of the Gawler Volunteer Resource Centre Service Agreement undertaken by Town of Gawler and Northern Volunteering covering the commencement of the second year of the service agreement.

General information The July – December 2015 period is the first part of the second year of the Service Agreement. This is the first period of member organisations paying a subsidised membership fee. The period included the following highlights: - Commenced use of Tony Piccolo’s office for referrals on a weekly basis; - Regular weekly presence at Centrelink Office for interviewing applicants; - Trained 30 individuals - Visited 26 organisations - A new training session on risk management was offered - A free place offered on a 6 week online volunteer management course.

Volunteer Recruitment and Referral Service Interview and screening 57 potential volunteers were interviewed in the July to December 2015 period. 40 of these were actually referred to Gawler volunteer organisations. The other 17 either were unable to find an appropriate volunteer position or were not deemed appropriate for volunteer referral for a variety of reasons ranging from transport issues to inappropriate behaviour.

A breakdown of their demographics is attached in the appendix. This totals 98 individuals interviewed during the 2015 calendar year. Northern Volunteering has continued on-going liaison and personal visits with local Jobactive Providers in the area to provide additional awareness raising for local community members to volunteer and fulfil Centrelink requirements. TOWN OF GAWLER Page 130 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 26 organisations have renewed their membership for the financial year 2015-2016. Referral Officers were established to now be available on a weekly basis at Tony Piccolo MP Office in Gawler in addition to their regular presence at the Centrelink Office.

Volunteer Training The training calendar for GVRC has been established with a range of training sessions pertinent to the local community. The 2015 training calendar encompasses a range of both Office For Volunteers funded training sessions and Service Agreement based training. Topics are spread across a range of interest areas. It is anticipated these training sessions will continue to be offered in 2016.

Topics include:

Part of Service Agreement Food Safety & Handling Risk Management 6 week online Volunteer Management course (1place)

Part of OFV funding Introduction to Volunteer Management Child Safe Environments

Details regarding numbers of registrations are attached in the appendix. Training in the use of the Volunteer Management database – Better Impact Lite has been offered on an individual ad hoc basis. With the formal commencement of an agreement between Xperts, a training consultancy based in New Zealand, and Northern Volunteering, one place was offered free of charge for either the 6 week online course OR the 4 day Summer School program. The course can be used as RPL for the Certificate IV in Coordination of Volunteer Programs. One youth volunteer from Gawler was placed in the Certificate II Community Services / Certificate III Active Volunteering class held at Kapunda under funding from the ANZ. This was outside the Town of Gawler Service Agreement but worth noting.

Organisational Support & Development Membership Support Officers from NVSA have personally visited 26 organisations in the Gawler area. Better Impact Lite database has been provided to all organisations transferring to Northern Volunteering free of charge providing a saving of approximately $1 000 to each organisation.

TOWN OF GAWLER Page 131 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Advisory Service – including networking and community consultation The Gawler Volunteer Coordinators Network was facilitated in line with the terms of the Service Agreement although with minimal attendance. Northern Volunteering has had regular representation at the Gawler Community Services Forum and as a consequence has worked with several organisations regarding volunteer development support and other initiatives. For example: Anglicare; ICAN; employment and training organisations and others. Opportunity has been offered to the Forum for volunteer training on a range of topics as requested. There was only one Statewide Volunteer Resource Centre network meeting held in second half of 2015 and Northern Volunteering’s’ Executive Officer represented GVRC at this meeting.

Volunteer Recognition The regular Volunteers Corner column in the Bunyip has continued and provides opportunities to alert the general Gawler community about volunteering options locally.

Challenges identified Discussions are being held with Town of Gawler representatives in regards to working through the following identified issues: The transition to paid membership upon commencement of Year 2 of the Service Agreement has had an impact on overall organisational membership numbers as expected with 26 renewing for 2015-2016 Financial Year. The impact of Government policy around Work for the Dole and other programs will continue to impact the number of people and places available for volunteers. We are working with local organisations to maximise their benefit through receiving funding for Work for the Dole activity placements. Declining attendance at peer network meetings during the last 12 months. Further consultation is required with our member organisations about the demand for local networking opportunities and how best to meet community networking needs moving forward.

TOWN OF GAWLER Page 132 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Appendix – statistical breakdown

The following is the breakdown of people referred to Gawler member organisations during the reporting period:

Category July-Dec 2015

male 21

female 18

disability disclosed 2

Aboriginal & Torres Strait Islander 0

Workcover 0

Culturally diverse 3

Month of referral / interview Month % JULY 23% AUGUST 30% SEPT 15% OCT 13% NOV 8% DEC 13%

Training Workshops January to June 2015

Workshop Month attendees Food Safety & Manual Handling FEBRUARY 19 Risk Management MARCH 4 Introduction to Volunteer Management FEBRUARY 2 Xperts Essentials in Volunteer Management August 1 Child Safe Environments APRIL 4 total 30

TOWN OF GAWLER Page 133 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Suburb Breakdown of individuals interviewed through GVRC. Suburb July-Dec Jan– 2015 June Current 2015 period Previous period Angle Vale 0 2 Barossa 0 4 Cockatoo Valley 0 Evanston 7 4 Evanston Gardens 4 2 Evanston Park 6 1 Evanston South 0 1 Freeling 0 2 Gawler 3 16 Gawler East 7 5 Gawler South 2 3 Gawler West 3 0 Gawler North 1 0 Greenock 0 0 Hamley Bridge 0 1 Hewett 0 1 Hillier 1 2 Kangaroo Flat 0 Kapunda 0 1 Kudla 0 Lewiston 0 1 Lyndoch 0 1 Mount Pleasant 0 1 Penfield 0 1 Playford 0 0 Reid 0 1 Two Wells 0 2 Wasleys 0 1 Willaston 8 3 Williamstown 0 1 Other 15 18 TOTAL 57 75

Note: Whilst a significant number of people interviewed reside outside of the Gawler Council area, all potential volunteers are offered vacancies within Gawler based member organisation

TOWN OF GAWLER Page 134 of 206 CORPORATE & COMMUNITY SERVICES ATTACHMENTS UNDER SEPERATE COVER MEETING 08 MARCH 2016 Item 7.6 – Policy and Code of Practice Manual Review

ATTACHMENT 1 Code 1.1 Code of Practice for Council Meeting Procedures

ATTACHMENT 2 Policy 2.2 Internal Review of a Council Decision

ATTACHMENT 2A Procedure Internal Review of a Council Decision

ATTACHMENT 3 Policy 3.2 Informal Gatherings

ATTACHMENT 4 Policy 3.4 Council Members’ Allowances and Benefits

ATTACHMENT 5 Policy 5.1 Community Development Grant

ATTACHMENT 6 Policy 7.1 Banners

ATTACHMENT 7 Policy 7.2 Flags

ATTACHMENT 8 Policy 7.4 Town Centre Footpath Designs

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TOWN OF GAWLER CODE OF PRACTICE

Code Number: 1.1

Code Name: Code of Practice for Council Meeting Procedures

Classification: Public - Council Code of Practice

Adopted: 27 January 2015 (minor amendments February 2015)

Frequency of Review: Biennial

Last Review: January 2015March 2016

Next Review Due: January 2017March 2018

Responsible Officer(s): Governance Officer Chief Executive Officer

Policy and Code of Practice CC10/2601 Manual File Ref:

Council File Reference: CR15/56316/5997

Legislation Authority: Local Government Act 1999 (the Act) Local Government (Procedures at Meetings) Regulations 2013 (the Regulations)

Related Policies and Code of Practice for Access to Council and Codes: Committee Meetings and Council Documents Code of Practice for Committee Meeting Procedures

Related Procedures: Actions from Council Meetings Updates to Council Members

1. BACKGROUND

1.1 This Code of Practice applies to the Council, to Committees performing regulatory activities, and to the following Committees, to which the Council resolves by the adoption of this policy to apply Part 2 of the Regulations:

1.1.1 The Corporate and Community Services Committee;

1.1.2 The Infrastructure and Environmental Services Committee; and

1.1.3 Any other Committees in respect of which a resolution is made in respect of the Committee under Regulation 5(c) of the Regulations.

1.2 For the meeting procedures of other Committees (i.e. Committees not in the above list), see the Code of Practice for Committee Meeting Procedures.

1.3 For the Procedures applicable to Working Groups, see the Code of Practice for Working Groups. TOWN OF GAWLER Page 136 of 206 CR15/56316/5997 1 of 6 CORPORATE & COMMUNITYThe SERVICES electronic version of this document is the controlled version.ATTACHMENTS Printed copies are UNDER SEPERATE COVER MEETING 08 MARCH 2016 considered uncontrolled. Before using a printed copy, verify that it is the current version CODE OF PRACTICE FOR COUNCIL MEETING PROCEDURES 1.1

1.4 This Code of Practice does not exhaustively outline meeting procedures. This Code of Practice must be read in conjunction with the Local Government Act 1999 (particularly Chapter 6 Parts 1 to 4) and the Local Government (Procedures at Meetings) Regulations 2013 (Particularly Parts 1, 2 and 4), which prevail over this Code to the extent of any inconsistency.

1.5 This Code of Practice does not derogate from the Council’s ability to further determine its procedures at meetings insofar as they are not prescribed by the Act or the Regulations.

1.6 In this Code of Practice, Relevant Committee means a Committee to which this Code of Practice applies. The Council may make any determination as to the procedures which must be observed by all or particular Relevant Committees in addition to (or to the exclusion of one or more of) the requirements of this Code of Practice.

2. ORDER OF AGENDA

2.1 The order of business for Council Meetings shall be as follows:-

1. Statement of Acknowledgement – “Kaurna People” 2. Attendance Record 3. Public Open Forum 4. Deputations 5. Petitions 6. Confirmation of Minutes 7. Business Arising from Minutes 8. Officer Reports 9. Recommendations from Committees 10. Council Member Reports 11. Questions on Notice 12. Questions Without Notice 13. Motions on Notice 14. Motions Without Notice 15. Confidential Reports 16. Close 17. Next Ordinary Meeting

2.2 The order of business for meetings of Relevant Committees shall be as follows:-

1. Statement of Acknowledgement – “Kaurna People” 2. Attendance Record 3. Deputations / Public Open Forum 4. Petitions 5. Confirmation of Minutes 6. Business Arising from Minutes 7. Officer Reports 8. Council Members Reports 9. Items Listed for Discussion 10 Items for Discussion at Future Meetings 119. Questions on Notice 102. Questions Without Notice

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113. Motions on Notice 124. Motions Without Notice 13. Items Listed for Discussion 14. Items for Discussion at Future meetings 15. Correspondence 16. Confidential Reports 17. Close 18. Next Ordinary Meeting

2.3 The order of business for a particular Council or Relevant Committee meeting may be changed if a majority of Members present at that particular meeting resolve to do so.

2.4 The foregoing provisions do not derogate from the ability of the Council to determine the procedures of Committee meetings.

3. KAURNA STATEMENT OF ACKNOWLEDGEMENT

The following Kaurna Acknowledgement Statement will be incorporated into each meeting of the Council and of a Relevant Committee:

“We would like to acknowledge this land that we meet on today is the traditional lands for the Kaurna people and that we respect their spiritual relationship with their country.”

The following statement may also be added immediately following the previous acknowledgement statement, at the discretion of presiding member:

“We also acknowledge the Kaurna people as the custodians of the greater Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.”

4. APOLOGIES FROM COUNCIL MEMBERS

If a Council Member of the Council is to be absent from a meeting of the Council or a Relevant Committee, the following actions should be followed:

4.1 If members know in advance that they will be absent from a meeting of the Council or a Relevant Committee, they shall preferably advise the Chief Executive Officer, Mayor or Committee Chair by email or fax, or directly by telephone (not a message).

4.2 An apology shall be listed on any notice paper (if submitted in time) for each meeting the apology relates to.

4.3 For absences from Council meetings, the Council may formally consider a motion to allow "leave of absence" for those members who have submitted an apology (including retrospectively for those who due to unforeseen circumstances provide a late apology).

4.4 The Chief Executive Officer shall advise the Mayor/Chair of requests for leave of absence and apologies for non-attendance at Council & Committee meetings

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5. PUBLIC OPEN FORUM

To promote community participation and engagement in the business of the Council, there shall be a ‘Public Open Forum’ at each ordinary meeting of the Council.

5.1 The Forum shall be held after “Deputations” at each Ordinary Meeting of Council and relevant Committees.

5.2 The Forum’s time limit shall be 20 minutes.

5.3 The Mayor/Chair shall ascertain at the commencement of the Forum the number of persons desiring to speak. The time available shall be allocated to the speakers on equal basis with the provision that a maximum of 5 minutes per speaker with an extension by leave of Council available.

5.4 The Forum shall be chaired by the Mayor/Chair and speakers shall be asked to observe rulings by the Chair.

5.5 Each person utilising the Forum shall be allowed to ask questions of Council.

5.6 Each Council Member shall be allowed to ask one question of each person utilising the Forum.

5.7 An answer is to be provided by the relevant officer unless the Mayor /Chair determines that a question should be taken on notice. The Mayor/Chair shall indicate the nature of the matter for which the answer is required and who is to provide the answer. Such determination shall be entered into the minute book.

6. PETITIONS

6.1 A Petition to Council must:

6.1.1 be legibly written or typed or printed;

6.1.2 clearly set out the request or submission of the petitioners;

6.1.3 include the name and address of each person who signed or endorsed the petition; and

6.1.4 be addressed to Council and delivered to the principal office of the Council.

6.2 If a petition is received in the form required above, the Chief Executive Officer shall place a statement as to the nature of the request or submission, and the number of signatures or the number of persons endorsing the petition:

6.2.1 on the agenda for the next ordinary meeting of Council; or

6.2.2 on the agenda for the next ordinary meeting of an appropriate Committee if, in the opinion of the Mayor and the Chief Executive Officer, such action would expedite the nature of the request or

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submission contained in that petition.

7. MOTIONS OR AMENDMENTS

7.1 Subject to 7.3 below, an Council Member who moves a Motion at a Council meeting that is not contained in the Agenda of the meeting must provide the presiding member of the Meeting such Motion in writing;

7.2 Subject to 7.3 below, an Council Member who moves an Amendment to a Motion at a Council meeting that is not contained in the Agenda of the Meeting must provide the presiding member of the meeting with such Amendment in writing;

7.3 The presiding member of a Meeting may rule that an Council Member is not required to provide a Motion or an Amendment to a Motion in writing if the presiding member considers that such a Motion or such an Amendment to a Motion is of a minor nature.

8. COUNCIL MEMBERS – REPORTS

8.1 Council Members who sit on external bodies (including regional subsidiaries) as a Council Delegate or Representative or similar are requested to report back to Council on matters relevant to Council:

8.1.1 provide a link to copies of Minutes on external bodies website; or

8.1.2 table at the first ordinary meeting of Council or of a Relevant Committee following a meeting of the relevant body a summary in respect of the meeting of the relevant body.

8.2 All reports tabled pursuant to 8.1 above must be included in the Minutes of the Council or Committee Meeting at which such Minutes or summaries were tabled.

9. REVIEW AND EVALUATION

The effectiveness of this Code will be reviewed on a biennial basis.

The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Code.

The Code will not be altered or substituted so as to affect a process already commenced.

The Code will be reviewed after each general election of Council.

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10. FURTHER INFORMATION

Further information about this Code can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

11. AVAILABILITY OF THE CODE

The Code is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available from the Council website at www.gawler.sa.gov.au.

A copy of this Code will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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TOWN OF GAWLER POLICY

Policy Number: 2.2

Policy Name: Internal Review of a Council Decision

Classification Mandatory Policy

Adopted: 28 July 2015

Frequency of Review: Biennial including within 6 months following Council election

Last Review: July 2015 March 2016

Next Review Due: July 2017 March 2018

Responsible Officer(s): Governance Officer & Chief Executive Officer

Policy Manual File Ref: CC10/2601

Council File Reference: CR15/24147CR16/8676

Legislation Authority: Local Government Act 1999 (the Act), S270

Related Policies: Complaints Requests for Service Ombudsman Enquiry and Investigation Management Whistleblowers Protection

Related Procedures: Internal Review of a Council Decision Complaint Resolution Requests for Service

1. INTRODUCTION

1.1 This policy specifically addresses the manner in which requests for a review of a previous decision of Council will be dealt with, and provides a fair, consistent and structured process for any party dissatisfied with a decision which has been made by Council or its agents.

1.2 Section 270 of the Local Government Act 1999 requires Council to maintain “policies, practices and procedures” for dealing with requests for service and complaints including a procedure about “the review of decisions of — (a) the council; (b) employees of the council; (c) other persons acting on behalf of the council.”

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1.3 Council has a three tier process for managing customer complaints, set out below, which includes immediate, informal resolution as well as established processes for review by senior staff.

Tier 1 - Immediate response to resolve the complaint All staff are empowered to handle complaints in the first instance and it is preferable that they are dealt with promptly at the initial point of contact and at the appropriate officer level.

Tier 2 - Complaint escalated to a more senior officer A complaint will be directed to a more senior officer in the Council, where circumstances indicate that the complaint would be more appropriately handled at a higher level. This may occur, for example, where an officer has been involved in the matter that is the subject of the complaint, where the complaint is about an issue that requires a decision to be made at a more senior level, or where a complaint concerns a matter that ranges across more than one Council work area.

Tier 3 - Internal review of a Council decision by statutory process Internal review of a Council decision is available under section 270 of the Local Government Act 1999 at the request of a complainant. This is a process established by legislation that enables a complainant to request that a Council reconsider all the evidence relied on to make a decision, including new evidence if relevant. This process is generally a last resort in the complaint handling process, but may also be used in situations which are not able to be resolved by other means, such as a complaint about a decision of the CEO.

1.4 Council’s detailed Complaints Procedure is available to the public.

1.5 This policy for review of a decision commences at the point where:

1.5.1 A request for the review of a decision is received, or

1.5.2 A complaint escalates to Tier 3 under Council’s complaint handling policy.

1.6 The aim of this policy, which is available on Council’s website, is to ensure a fair, consistent and structured process for any party dissatisfied with a decision which has been made by Council or its agents.

1.7 This policy applies to all Council staff who may be involved in receiving an application for review of a Council decision.

2. KEY PRINCIPLES

2.1 This policy is based on five principles, which are fundamental in the way Council approaches requests for service, complaint handling and reviews of decisions. They are:

2.1.1 Fair treatment: which requires impartiality, confidentiality and transparency at all stages of the process

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2.1.2 Accessibility: to be accessible there must be broad public awareness about Council’s policies and procedures and a range of contact options

2.1.3 Responsiveness: this will be achieved by providing sufficient resources, well trained staff and ongoing review and improvement of the systems

2.1.4 Efficiency: requests and complaints will be resolved as quickly as possible, while ensuring that they are dealt with at a level that reflects their level of complexity

2.1.5 Integration of different areas of Council where the matter under review overlaps functional responsibilities.

3. SCOPE

3.1 Application of policy

3.1.1 This policy applies when reviewing decisions of Council as outlined below.

3.1.2 Council also has defined procedures for dealing with complaints and requests for service. As a general rule, Council will promote these procedures in the first instance as they offer the potential for immediate resolution. An internal review is the third tier in Council’s complaints handling process. It will apply:

3.1.2.1 If the complainant requests a review of a Council decision 3.1.2.23.1.2.1 When matters cannot be resolved satisfactorily 3.1.2.33.1.2.2 when a decision has to be reviewed by the elected Council (see 6.1 Assignment of applications for review)

3.2 Matters outside the scope of the policy

3.2.1 Other provisions in the Local Government Act prescribe appeal arrangements in certain circumstances. For example:

3.2.1.1 objections to valuations made by a Council and appeals against orders made pursuant to section 254 of the Local Government Act.

3.2.1.2 Other legislation that has its own prescribed appeal procedures, including:  the Development Act 1993  the Dog and Cat Management Act 1995  the Freedom of Information Act 1991.

3.2.2 While Council prefers to work with its customers to resolve requests for review quickly and effectively, an applicant will always retain the right to seek other forms of resolution, such as contacting the Ombudsman, the Office for Public Integrity (OPI) or taking legal action at any time. Note however that as a general rule, the Ombudsman prefers that matters be addressed by Council in the first instance,

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unless this is not appropriate in the circumstances. (See Council’s Ombudsman Enquiry and Investigation Management Policy).

3.3 Council’s commitment

3.3.1 Council, its committees, staff and contractors make decisions every day which impact on members of the community. It is imperative that these decisions are fair, objective and subject to review.

3.3.2 Council is committed to open, responsive and accountable government. This includes providing processes by which citizens adversely affected by a decision of Council can have their grievances considered.

3.3.3 This policy will be widely accessible to ensure that customers are fully aware of their right to request the review of a decision and the process that will be followed.

3.3.4 Everyone will be treated equally, in accordance with good administrative practice. Council’s procedures are designed to ensure that:

3.3.4.1 Every applicant has the opportunity to make an application for review of a decision covered by this policy

3.3.4.2 An unbiased assessment is undertaken

3.3.4.3 Decisions are based on sound evidence

3.3.4.4 Applicants receive information about the outcome of the review.

4. INTERPRETATION

4.1 Alternative Dispute Resolution includes mediation, conciliation or neutral evaluation as set out in section 271 of the Local Government Act.

4.2 Applicant is the party lodging the requests for review. Examples include residents, ratepayers, members of a community group, users of Council facilities and visitors to the area.

4.3 Business Day means a day when the Council is normally open for business, i.e. Monday to Friday, excluding public holidays.

4.4 Council refers to the Town of Gawler

4.5 Decision is a position adopted by Council or its employees. It will generally be a judgement reached after consideration of relevant information.

4.6 Decision-maker refers to the individual or entity responsible for the decision under review.

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4.7 Employee includes a person employed directly by the Council in a full time, part time or casual capacity (whether that position is permanent or contractual) and persons providing services to, or on behalf of, the Council even though they may be employed by another party.

4.8 Reviewer refers to the individual or entity responsible for resolution of a request for review of a decision.

5. RECORDS MANAGEMENT

5.1 All documents, notes, photographs and correspondence must be retained and stored in accordance with Council’s Records Management Policy as required by Section 125 of the Local Government Act.

5.2 All applications must be recorded in Council’s records management system in such a way that the information can also be analysed for service improvement opportunities.

5.3 TRIM HPRM documents related to internal reviews of Council decisions that include personal and sensitive information will need to be given restricted access on an as needs basis.

6. UNDERTAKING A REVIEW

6.1 Applications for a Review of the Impact of Rates or Services Charges

If Council receives an application for a review of a decision concerning the financial impact of Council rates or services charges, these will be dealt with as a matter of priority. Where circumstances warrant, Council will consider financial relief or the granting of concessions in line with the provisions of the Local Government Act.

6.12 Assignment of applications for review

6.12.1 The elected Council will be the reviewer:  when the decision being reviewed was made by the elected Council, a Committee of the Council or the CEO  when the decision relates to civic and ceremonial matters  in other circumstances as determined by the CEO or resolution of the Council

6.12.2 Council is also responsible for determining who will undertake the investigation and the preparation of a report for Council consideration. (This may be the CEO, his/her delegate, or an expert party from outside the organisation.)

6.12.3 Where the elected Council is not the reviewer, a review methodology to suit the nature of the internal review to be undertaken will be chosen from the following:  CEO  A panel comprised of Council Members and Senior Staff  A panel of experts external to the organisation  The assistance of an external person

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Wherever possible and appropriate, Council will seek to involve an external person or panel to assist with the review, including the enlistment of employees of other Councils.

6.23 Role of reviewer

6.3.1 The role of a reviewer is to review the decision in question to ensure that the decision-maker complied with the following procedural requirements and made the best possible decision in the circumstances:

6.3.1.1 The decision was within a power properly conferred on the decision-maker under the relevant Act.

6.3.1.2 The decision-maker considered all matters which are relevant to the making of the decision and did not take into account matters which are not relevant to the decision.

6.3.1.3 The decision-maker did not make a decision or exercise a power or discretion in bad faith or for an improper purpose.

6.3.1.4 The decision-maker ensured that findings of fact are based on evidence.

6.3.1.5 Decisions were reasonable.

6.3.1.6 Those who may be affected by a decision were accorded procedural fairness, which includes the principles of natural justice.

6.3.1.7 The decision-maker properly considered the application of existing policies.

6.3.1.8 The decision-maker did not exercise a discretionary power at the direction of another person.

6.3.2 The reviewer will ‘stand in the shoes’ of the original decision-maker and make the best decision available on the evidence. This means the reviewer will do more than simply consider whether the decision is legally and procedurally correct. The reviewer will also consider whether a different decision would be better, based on the evidence. The process of merits review, as described above, will typically involve a review of the facts that support a decision, including any new evidence that may come to light.

6.4 Review process

6.4.1 In carrying out a review of a decision, the reviewer will consider all the information and material that was before the original decision-maker and any additional relevant information or material provided by the applicant. The reviewer will ‘stand in the shoes’ of the original decision-maker and make the best decision available on the evidence.

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consider whether a different decision would be better, based on the evidence. The process of merits review, as described above, will typically involve a review of the facts that support a decision, including any new evidence that may come to light.

6.5 Providing ‘Procedural Fairness’

6.54.1 Council will observe the principles of procedural fairness (also called ‘natural justice’) when exercising its statutory powers which could affect the rights and interests of individuals.

6.5.2 Put simply, ‘procedural fairness’ involves:

6.5.2.1 Giving an applicant a right to put their case forward. This will generally involve giving an applicant the opportunity to provide all relevant documentary evidence, rather than an oral hearing

6.5.2.2 Ensuring that the reviewer does not have a personal interest in the outcome (is not biased) and

6.5.2.3 Acting only on proper evidence that is capable of proving the case.

6.56 Giving Reasons

6.56.1 While there is no statutory requirement to give reasons for a decision, Council will provide reasons for the decision of the reviewer where practicable.

6.6.2 Council will always give reasons to explain the outcome where:

6.6.2.1 A decision is not in accordance with published policy;

6.6.2.2 A decision is likely to detrimentally affect rights or interests of individuals (or organisations) in a material way; or

6.6.2.3 Conditions are attached to any approval, consent, permit, licence or other authorisation.

6.76 Refusing an application for review

6.67.1 A Council, or a person assigned to consider the application, may refuse to consider an application for review if—

6.7.1.1 the application is made by an employee of the council and relates to an issue concerning his or her employment; or

6.7.1.2 it appears that the application is frivolous or vexatious; or

6.7.1.3 the applicant does not have a sufficient interest in the matter.

6.67.2 Refusing an application for review will not be done lightly and reasons for the refusal will document the evidence on which a refusal is based.

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7. REMEDIES

7.1 Where the review of a decision upholds the applicant’s grievance, an appropriate remedy or response will be determined which is consistent and fair for both Council and applicant. The remedy chosen will be proportionate and appropriate to the failure identified.

7.2 As a general principle the applicant will, so far as possible, be put in the position he or she would have been in, had the decision not been made. This may mean changing a decision. Where circumstances are such that it is not possible to return to the original situation, or to rectify the outcome of the decision, it may only be possible to offer an apology.

7.3 The range of other possible outcomes includes:

7.3.1 an explanation

7.3.2 mediation

7.3.3 an admission of fault

7.3.4 a change to policy, procedure or practice

7.3.5 a correction of misleading records

7.3.6 financial compensation, including a refund of any fees, if it is found that the fees should not have been applied

7.3.7 the waiving of a debt

7.3.8 the remission of a penalty

7.3.9 disciplinary action

7.3.10 referral of a matter to an external agency for further investigation or prosecution.

7.4 The remedy or response may be one, or a combination of these actions. The chosen remedy will be proportionate and appropriate to the failure in service and take account of what the applicant is seeking as an outcome of the review.

7.5 If an apology is required it will be done promptly and the applicant advised that appropriate action will be taken to ensure the problem is not repeated.

7.6 Compensation will only be offered in cases where the loss or suffering is considered substantial. The Council itself and the CEO are the only people authorised to offer financial compensation and this will only occur after consultation with the Local Government Association Mutual Liability Scheme.

7.7 When advising an applicant of the outcome of a review, information will also be provided about alternative remedies, including any rights of appeal and the right to make a complaint to an external agency such as the SA Ombudsman.

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8. REPORTING

8.1 An Internal Review Contact Officer (IRCO) appointed by the Chief Executive Officer is the initial point of contact for applicants.

8.2 All applications will be recorded in Council’s records management system in such a way that the information can also be analysed for service improvement opportunities.

8.3 The IRCO (Town of Gawler Governance departmentTeam) records the following information about all applications for review:

8.3.1 the number of applications for review made

8.3.2 the kinds of matters to which the applications relate

8.3.3 the outcome of applications

8.3.4 such other matters as may be prescribed by the regulations.

8.4 The IRCO will submit a report to Council annually about section 270 applications for review of a decision, including:

8.4.1 the number of applications for review made under this section

8.4.2 the kinds of matters to which the applications relate

8.4.3 the outcomes of applications under this section.

8.5 The IRCO will also provide information on how the outcomes have been used to improve Council’s customer service, policies, procedures and practices.

8.6 This information, as specified in section 270(8), will be included in Council’s Annual Report.

9. REVIEW AND EVALUATION

The effectiveness of this Policy will be reviewed on a biennial basis to ensure that its commitment to the principles of good conduct and standards of behaviour is being achieved.

The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Policy.

The Policy will not be altered or substituted so as to affect a process already commenced.

The Policy will be reviewed after each general election of Council.

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10. FURTHER INFORMATION

Further information about this Policy can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

11. AVAILABILITY OF POLICY

The Policy is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available on the Council website at www.gawler.sa.gov.au.

A copy of this Policy will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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TOWN OF GAWLER POLICY

Policy Number: 3.2

Policy Name: INFORMAL GATHERINGS

Classification: Public – Council Policy

Adopted:

Frequency of Review: 12 months following a general election

Last Review: March 2016

Next Review Due: March 2019

Responsible Officer(s): Governance Officer Chief Executive Officer

Policy and Code of Practice CC10/2601 Manual File Ref:

Council File Reference: CR16/6185

Legislation Authority: Local Government Act 1999

Related Policies and Code 1.1 Code of Practice for Council Meeting Codes: Procedures Code 1.2 Code of Practice for Access to Council and Committee Meetings and Council Documents Code 1.3 Code of Practice for Committee Meeting Procedures Code 1.4 Code of Practice for Working Groups

Related Procedures: N/A

1. INTRODUCTION

1.1 Open and transparent Council meetings underpin representative democracy and ensure public confidence in Council’s decision-making processes. Informal gatherings, where appropriate, provide a valuable opportunity to enhance the decision-making processes by providing opportunities for Council Members to become better informed on issues and seek further clarification.

1.2 The objective of this Policy is to ensure Council Members have sufficient opportunity to conduct planning sessions, to receive informal briefings, workshops and educational sessions, and convene other informal gatherings without prejudicing the requirements for openness and transparency as required by the Local Government Act 1999. TOWN OF GAWLER Page 152 of 206 CR16/6185 1 of 4 CORPORATE & COMMUNITYThe SERVICES electronic version of this document is the controlled version.ATTACHMENTS Printed copies are UNDER SEPERATE COVER MEETING 08 MARCH 2016 considered uncontrolled. Before using a printed copy, verify that it is the current version. INFORMAL GATHERINGS 3.2

1.3 Section 90(8) of the Local Government Act allows informal gatherings to be held provided that the discussion does not lead to a decision, or effectively obtain a decision, on a matter that would ordinarily be dealt with at a Council meeting. This Policy reflects the intention of the legislation for informal gatherings to be used for briefing, planning and educational sessions and is aimed at avoiding any perception that informal gatherings will be used to build consensus for Council agenda items.

2. SCOPE

2.1 Informal gatherings, briefing sessions, workshops, planning sessions and other discussions captured under this Policy are those gatherings that are arranged by the Council, either by the CEO or by the Elected Council. Section 90(8) of the Local Government Act provides a list of non-exclusive examples of informal gatherings, which are:

a) Planning sessions associated with the development of policies or strategies b) Briefing or training sessions c) Workshops d) Social gatherings to encourage informal communication between members or between members and staff.

2.2 Informal gatherings and discussions of these kinds will be used solely for the purpose of information sharing and not for the purpose of debating issues, building consensus positions or otherwise discharging Council’s deliberative and decision-making functions.

2.3 Informal gatherings of Council Members, or Council Members and Council Staff are, by their nature, a non-compulsory meeting of the Council. All Council Members are encouraged to attend these sessions, particularly those designed to provide history, context or additional information to assist Council Members to carry out their functions.

2.4 Both the CEO and the Council are responsible for ensuring informal gatherings and discussions are conducted in accordance with the Local Government Act. Informal gatherings will be chaired by the CEO or another senior Council officer and it is the CEO’s responsibility to ensure that the purpose, intent and outcomes of the meeting fall within the permitted parameters of the legislative provisions.

5. STATEMENT

5.1 General Business of the Council

Informal gatherings will not be used for the purpose of conducting the general business of the Council or to stifle debate on issues that may subsequently be dealt with by the Council at a formal meeting. However informal gatherings may be used to discuss issues that involve strategy or policy or other matters of Council administration and to brief Council Members on issues relating to their decision-making function.

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5.2 Timing of, and Access to, Informal Gatherings of Council

(i) Where informal gatherings, such as workshops and briefing sessions, are scheduled regularly to coincide with the Council’s meeting cycle and to consider matters that will form part of the Council’s meeting agenda, the gatherings will be advertised and open to the public. Any ad hoc informal gatherings or discussions that are convened to discuss items that will form part of the Council’s meeting agenda will also be advertised and open to the public.

A schedule of planned briefing sessions will be published on the Council’s website.

If a topic falls into a category that would normally be kept confidential if it arose at a Council meeting, the item will be placed last and the gathering will be closed when that item is reached.

(ii) For all other informal gatherings public access will be determined on a case by case basis. The Council is aware of the need to balance openness and transparency with opportunities for private discussions between Council Members and Council Members and Council Staff.

5.3 Agendas and Minute Taking

Informal gatherings will not involve a formal minute taking process. However, a list of the matters to be discussed at an informal meeting may be published on the Council’s website in accordance with (i) above. Any notes taken at these sessions will be tabled at the next Council meeting.

6. REVIEW AND EVALUATION

The Policy will be reviewed after each general election of Council.

The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Policy.

The Policy will not be altered or substituted so as to affect a process already commenced.

7. FURTHER INFORMATION

Further information about this Policy can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

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8. AVAILABILITY OF POLICY

The Policy is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available on the Council website at www.gawler.sa.gov.au.

A copy of this Policy will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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TOWN OF GAWLER PROCEDURE

Procedure Name: Internal Review of a Council Decision

Classification Mandatory Procedure

Adopted: July 2015

Frequency of Review: Biennial

Last Review: July 2015March 2016

Next Review Due: July 2017

Responsible Officer(s): Governance Officer & Chief Executive Officer

Procedure Manual File Ref: CC14/407

Council File Reference: CR14/11241

Legislation Authority: Local Government Act 1999 (the Act), S270

Related Policies: Internal Review of a Council Decision Complaints Handling Requests for Service Ombudsman Enquiry and Investigation Management

Related Procedures: Complaints Requests for Service

1. INTRODUCTION

1.1 This procedure specifically addresses the manner in which requests for a review of a previous decision of Council will be dealt with, and provides a fair, consistent and structured process for any party dissatisfied with a decision which has been made by Council or its agents.

1.2 Section 270 of the Local Government Act 1999 requires Council to maintain “policies, practices and procedures” for dealing with requests for service and complaints including a procedure about “the review of decisions of — (a) the council; (b) employees of the council; (c) other persons acting on behalf of the council.”

1.3 Council has a three tier process for managing customer complaints, set out below, which includes immediate, informal resolution as well as established processes for review by senior staff.

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1.3.1 Immediate response to resolve the complaint All staff are empowered to handle complaints in the first instance and it is preferable that they are dealt with promptly at the initial point of contact and at the appropriate officer level.

1.3.2 Complaint escalated to a more senior officer A complaint will be directed to a more senior officer in the Council, where circumstances indicate that the complaint would be more appropriately handled at a higher level. This may occur, for example, where an officer has been involved in the matter that is the subject of the complaint, where the complaint is about an issue that requires a decision to be made at a more senior level, or where a complaint concerns a matter that ranges across more than one Council work area.

1.3.3 Internal review of a Council decision by statutory process Internal review of a Council decision is available under section 270 of the Local Government Act 1999 . This is a process established by legislation that enables a Council to reconsider all the evidence relied on to make a decision, including new evidence if relevant. This process is generally a last resort in the complaint handling process, but may also be used in situations which are not able to be resolved by other means, such as a complaint about a decision of the CEO.

1.4 Council’s detailed Complaints Policy is available to the public.

1.5 This procedure for review of a decision commences at the point where:

1.5.1 A request for the review of a decision is received, or

1.5.2 A complaint escalates to Tier 3 under Council’s complaint handling policy.

1.6 The aim of this procedure, which is available on Council’s website, is to ensure a fair, consistent and structured process for any party dissatisfied with a decision which has been made by Council or its agents.

1.7 This procedure applies to all Council staff who may be involved in receiving an application for review of a Council decision.

2. COUNCIL’S COMMITMENT

2.1 Council, its committees, staff and contractors make decisions every day which impact on members of the community. It is imperative that these decisions are fair, objective and subject to review.

2.2 Council is committed to open, responsive and accountable government. This includes providing processes by which citizens adversely affected by a decision of Council can have their grievances considered.

2.3 This policy and procedure will be widely accessible to ensure that customers are fully aware of their right to request the review of a decision and the process that will be followed.

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2.4 Everyone will be treated equally, in accordance with good administrative practice. Council’s procedures are designed to ensure that:

2.4.1 Every applicant has the opportunity to make an application for review of a decision covered by this procedure

2.4.2 An unbiased assessment is undertaken

2.4.3 Decisions are based on sound evidence

2.4.4 Applicants receive information about the outcome of the review.

3. RECORDS MANAGEMENT

3.1 All documents, notes, photographs and correspondence must be retained and stored in accordance with Council’s Records Management Policy as required by Section 125 of the Local Government Act.

3.2 All applications must be recorded in Council’s records management system in such a way that the information can also be analysed for service improvement opportunities.

3.3 TRIM HRPM documents related to internal reviews of Council decisions that include personal and sensitive information will need to be given restricted access on an as needs basis.

4. MAKING AN APPLICATION

4.1 An application for a review of a Council decision provides Council with an opportunity to revisit a decision which has aggrieved an interested party. This may include an individual or a group, ratepayer, resident or business owner. Depending on the particular circumstances, it may also include a person who is not the direct subject of the decision. (For example, where a Council issues a permit for a person to keep more than the maximum number of dogs permitted under a by-law, a neighbour may seek an internal review of the decision.) Council will determine whether a person has a sufficient interest to apply for an internal review of a decision, on a case-by-case basis.

4.2 An application for review must be in writing and set out the reasons for applying for the review (that is, why the applicant believes that the decision is wrong). Although Council can be expected to have information and material relevant to the matter under review, an application for review may also include new, relevant information or evidence to support the application

5. ASSISTING WITH THE APPLICATION FOR REVIEW

5.1 It is essential that no one is excluded from lodging an application for review because of any difficulties they may have representing themselves. All staff are expected to offer assistance where appropriate and provide it on request, including assistance in documenting the reasons for the review in writing when circumstances warrant.

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6. INTERNAL REVIEW CONTACT OFFICER

6.1 An Internal Review Contact Officer (IRCO) appointed by the Chief Executive Officer is the initial point of contact for applicants.

6.2 The role of the Internal Review Contact Officer is to:

6.2.1 explain the procedure to the applicant and explore any alternative options to resolve the matter, such as alternative dispute resolution prior to an application for review.

6.2.2 acknowledge the receipt of the application

6.2.3 maintain a register of all applications for review received and the outcomes of the applications

6.2.4 outline the timeframes involved and the action to be taken in the first instance

6.2.5 undertake a preliminary investigation to determine what actions have already been taken to try to resolve the matter

6.2.6 keep the applicant informed of progress

6.2.7 ensure adequate records are maintained

6.2.8 report to Council at prescribed intervals on all applications lodged for review

6.3 All applications are to be referred to the IRCO immediately, including meeting with the applicant or transferring a telephone call when contact is first made.

7. ACKNOWLEDGING AN APPLICATION FOR REVIEW

7.1 The IRCO (Town of Gawler Governance department) is responsible for:

7.1.1 working in conjunction with the appropriately delegated officer to determine how the review will be handled

7.1.2 advising the applicant of the process to be undertaken and the time of the next contact

7.1.3 ensuring the application is properly lodged and assigned.

7.2 Applications for a review of a decision must be responded to within [10] business days, acknowledging receipt and advising of the expected timeframe for dealing with the matter. Council will use its best endeavours to ensure that a review of the original decision will be completed within [21] business days. However if the decision is to be reviewed by Council, a committee, or an external panel there may be delays caused by meeting cycle timelines. In more complex cases, a review may take longer.

7.3 The applicant will be regularly informed of progress, either by email, letter or telephone.

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8. APPLICATIONS FOR A REVIEW OF THE IMPACT OF RATES OR SERVICES CHARGES

8.1 If Council receives an application for a review of a decision concerning the financial impact of Council rates or services charges, these will be dealt with as a matter of priority. Where circumstances warrant, Council will consider financial relief or the granting of concessions in line with the provisions of the Local Government Act.

9. REVIEW PROCESS

9.1 In carrying out a review of a decision, the reviewer will consider all the information and material that was before the original decision-maker and any additional relevant information or material provided by the applicant.

9.2 The reviewer will ‘stand in the shoes’ of the original decision-maker and make the best decision available on the evidence. This means the reviewer will do more than simply consider whether the decision is legally and procedurally correct. The reviewer will also consider whether a different decision would be better, based on the evidence. The process of merits review, as described above, will typically involve a review of the facts that support a decision, including any new evidence that may come to light.

10. GIVING REASONS

10.1 While there is no statutory requirement to give reasons for a decision, Council will provide reasons for the decision of the reviewer where practicable.

10.2 Council will always give reasons to explain the outcome where:

10.2.1 A decision is not in accordance with published policy;

10.2.2 A decision is likely to detrimentally affect rights or interests of individuals (or organisations) in a material way; or

10.2.3 Conditions are attached to any approval, consent, permit, licence or other authorisation.

11. REFUSING AN APPLICATION FOR REVIEW

11.1 A council, or a person assigned to consider the application, may refuse to consider an application for review if—

11.1.1 the application is made by an employee of the council and relates to an issue concerning his or her employment; or

11.1.2 it appears that the application is frivolous or vexatious; or

11.1.3 the applicant does not have a sufficient interest in the matter.

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11.2 Refusing an application for review will not be done lightly and reasons for the refusal will document the evidence on which a refusal is based.

12. REMEDIES

12.1 Where the review of a decision upholds the applicant’s grievance, an appropriate remedy or response will be determined which is consistent and fair for both Council and applicant. The remedy chosen will be proportionate and appropriate to the failure identified.

12.2 As a general principle the applicant will, so far as possible, be put in the position he or she would have been in, had the decision not been made. This may mean changing a decision. Where circumstances are such that it is not possible to return to the original situation, or to rectify the outcome of the decision, it may only be possible to offer an apology.

12.3 The range of other possible outcomes includes:

12.3.1 an explanation

12.3.2 mediation

12.3.3 an admission of fault

12.3.4 a change to policy, procedure or practice

12.3.5 a correction of misleading records

12.3.6 financial compensation, including a refund of any fees, if it is found that the fees should not have been applied

12.3.7 the waiving of a debt

12.3.8 the remission of a penalty

12.3.9 disciplinary action

12.3.10 referral of a matter to an external agency for further investigation or prosecution.

12.4 The remedy or response may be one, or a combination of these actions. The chosen remedy will be proportionate and appropriate to the failure in service and take account of what the applicant is seeking as an outcome of the review.

12.5 If an apology is required it will be done promptly and the applicant advised that appropriate action will be taken to ensure the problem is not repeated.

12.6 Compensation will only be offered in cases where the loss or suffering is considered substantial. The Council itself and the CEO are the only people authorised to offer financial compensation and this will only occur after consultation with the Local Government Association Mutual Liability Scheme.

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12.7 When advising an applicant of the outcome of a review, information will also be provided about alternative remedies, including any rights of appeal and the right to make a complaint to an external agency such as the SA Ombudsman.

13. REPORTING

13.1 All applications will be recorded in Council’s records management system in such a way that the information can also be analysed for service improvement opportunities.

13.2 The IRCO records the following information about all applications for review:

13.2.1 the number of applications for review made

13.2.2 the kinds of matters to which the applications relate

13.2.3 the outcome of applications

13.2.4 such other matters as may be prescribed by the regulations.

13.3 The IRCO will submit a report to Council annually about section 270 applications for review of a decision, including:

13.3.1 the number of applications for review made under this section

13.3.2 the kinds of matters to which the applications relate

13.3.3 the outcomes of applications under this section.

13.4 The IRCO will also provide information on how the outcomes have been used to improve Council’s customer service, policies, procedures and practices.

13.5 This information, as specified in section 270(8), will be included in Council’s Annual Report.

14. REVIEW AND EVALUATION

The effectiveness of this Procedure will be reviewed on a biennial basis to ensure that its commitment to the principles of good conduct and standards is being achieved.

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INTERNAL REVIEW PROCESS

Application for Assessment by Referred to an Request received from Review Review Officer external review customer Application Form (1) Assessment Form (2) process or letter to Council

Ombudsman, legal process, Courts, External mediator

Referred to Council

RESOLVED RESOLVED Resolution Form (3) (or dismissed) Resolution Form (3)

Implement Implement recommendations recommendations

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TOWN OF GAWLER POLICY

Policy Number: 3.4

Policy Name: Council Members’ Allowances and Benefits

Classification: Public – Statutory Policy

Adopted: 27 January 2015

Frequency of Review: Annual and after a general election

Last Review: January 2015March 2016

Next Review Due: January 2016March 2018

Responsible Officer(s): Governance Officer Chief Executive Officer

Policy Manual File Ref: CC10/2601

Council File Reference: CR16/15275/744

Legislation Authority: Local Government Act 1999 (the Act)

Related Policies: Training and Development for Elected Council Members Information Technology Support for Council Members

Related Procedures: N/A

1. BACKGROUND

1.1 This policy has been developed and adopted primarily to accommodate section 77(1)(b) of the Local Government Act 1999 by specifying the types of expenses that will be reimbursed without the need for specific approval of Council every time a claim is made. It outlines the process and procedure for Council Members to obtain reimbursement of those expenses. In addition, this policy covers payment of annual allowances to Council Members, the provision of facilities and support and the basis on which these are made available.

1.2 The Town of Gawler will ensure that the payment of Council Members’ allowances, the reimbursement of expenses, and the provision of facilities and support is accountable and transparent, and in accordance with the Local Government Act 1999 (“the LG Act”) and the Local Government (Members Allowances and Benefits) Regulations 2010 (“the Regulations”).

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1.3 Council Members are paid an allowance for performing and discharging their functions and duties on Council. Section 59 of the LG Act provides (in part) that the role of a Council Member, as a member of the governing body of the Council, is to:

(i) participate in the deliberations and civic activities of the Council;

(ii) keep the Council’s objectives and policies under review to ensure that they are appropriate and effective; and

(iii) keep the Council’s resource allocation, expenditure and activities, and the efficiency and effectiveness of its service delivery, under review.

1.4 This Policy also explains the information that must be recorded within the Council’s Register of Allowances and Benefits to ensure compliance with section 79 of the LG Act.

1.5 This Policy, in its entirety, will automatically lapse at the next general election of this Council.

2. POLICY OBJECTIVE

2.1 To ensure Council Member allowances, the reimbursement of expenses and the provision of benefits, facilities and support by the Council are compliant with the Local Government Act 1999 and Local Government (Members Allowances and Benefits) Regulations 2010.

3. SCOPE & RESPONSIBILITIES

3.1 This Policy applies to all Council Members, who each have an obligation to abide by this Policy. The Council’s Chief Executive Officer has the duty to:

3.1.1 maintain the Register of Allowances and Benefits;

3.1.2 initiate a Consumer Price Index (‘CPI’) review of allowances paid to Council Members (to be adjusted on the first, second and third anniversaries of the relevant periodic elections to reflect changes in the CPI under the scheme prescribed by the Regulations); and

3.1.3 ensure copies of this Policy are available for inspection by the public at the principal office of the Council.

3.2 In addition, the Chief Executive Officer is responsible for:

3.2.1 implementing and monitoring expense reimbursement procedures in accordance with the LG Act, the Regulations this Policy and any associated procedure; and

3.2.2 ensuring a copy of this Policy is provided to all Council Members.

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4. POLICY STATEMENT

This Policy is underpinned by the following principles:

4.1 Council Members should not be out-of-pocket as a result of performing and discharging their Council functions and duties.

4.2 To assist Council Members in performing or discharging their official functions and duties they are entitled to be provided with a range of necessary facilities and support and to be reimbursed for expenses as specified in this policy.

4.3 Any reimbursements claimed by Council Members must be for expenses actually and necessarily incurred in performing and discharging their official Council functions and duties, which will be assessed according to the role of a Council Member under the LG Act.

4.4 Council encourages continued professional training and development for Council Members. This is seen as being necessary in terms of good governance and to the improved performance of their functions and duties.

4.5 The accountability of the Council to its community for the use of public monies.

3. ALLOWANCES

3.1 Council Member allowances are determined by the Remuneration Tribunal on a 4 yearly basis before the designated day in relation to each set of periodic elections held under the Local Government (Elections) Act 1999.

3.2 An allowance determined by the Remuneration Tribunal will take effect from the first ordinary meeting of the Council held after the conclusion of the relevant periodic election. Council Member allowances are to be adjusted on the first, second and third anniversaries of the relevant periodic elections to reflect changes in the Consumer Price Index (“CPI”) under a scheme prescribed by the Regulations.

3.3 In accordance with regulation 4 of the Regulations, (and for the purposes of section 76 of the LG Act), an allowance may be paid in instalments up to 3 months in advance or 3 months in arrears of each month in respect of which an instalment is payable.

3.3.1 Council will pay in instalments of 1 month in advance

3.4 The annual allowance for a Council Member is determined according to the relevant Council group. There are six Council Groups which are each explained within the determination of the Remuneration Tribunal. The annual allowance for:

3.4.1 principal members, is equal to four times the annual allowances for Council Members of that council;

3.4.2 deputy mayor or deputy chairperson is equal to one and a quarter (1.25) times the annual allowances for Council Members of that Council;

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4. MANDATORY REQUIREMENTS – TRAVEL (SECTION 77(1)(a))

4.1 Council Members are entitled to receive reimbursement for travelling expenses actually and necessarily incurred by the Council Member for travel within the Council area and associated with attendance at a “prescribed meeting” (section 77(1)(a) of the LG Act).

4.2 A “prescribed meeting” is defined under the Regulations to mean a meeting of the Council or Council committee, or an informal gathering, discussion, workshop, briefing, training course or similar activity which is directly or closely related to the performance or discharge of the roles or duties of the member:

4.2.1 reimbursement for travel expenses is restricted to ‘eligible journeys’ (as defined in Regulation 3) provided the journey is by the shortest or most practicable route and to that part of the journey within the Council area i.e. any travelling outside the Council area in order to attend Council or Council committee meetings is not reimbursable under section 77(1)(a) of the LG Act. For reimbursement for travel outside the Council area refer to “Prescribed and Approved Reimbursements” below.

4.2.2 an ‘eligible’ journey means a journey (in either direction) between the principal place of residence, or a place of work, of a Council Member, and the place of a prescribed meeting.

4.2.3 where a Council Member travels by private motor vehicle, the rate of reimbursement is at a rate equal to the appropriate rate per kilometre (determined according to the engine capacity of the vehicle) prescribed for the purposes of calculating deductions for car expenses under section 28.25 of the Income Tax Assessment Act 1997 of the Commonwealth.

4.2.4 travelling by taxi, bus or other means of public transport is reimbursed on the basis of expenses ‘actually and necessarily incurred’, but is still limited to ‘eligible journeys’ by the shortest or most practicable route and to the part of the journey that is within the Council area.

4.2.5 the Council may aggregate claims for reimbursement of expenses that relate to journeys that do not exceed 20 kilometres and then pay them on either a quarterly or monthly basis.

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5. MANDATORY REIMBURSEMENTS – CHILD/DEPENDANT CARE (SECTION 77(1)(a)

5.1 Council Members are entitled to reimbursement for child/dependantdependent care expenses actually or necessarily incurred by the Council Member as a consequence of the Council Member’s attendance at a prescribed meeting. Child/dependantdependent care is not reimbursed if the care is provided by a person who ordinarily resides with the Council Member.

5.2 To receive reimbursement for such prescribed expenses (travel and child/dependantdependent care) each Council Member is required to complete a Form 1 and submit it to the Chief Executive Officer or Executive Assistant. For the purposes of administrative efficiency Council Members are requested to submit these forms at least monthly.

6. PRESCRIBED AND APPROVED REIMBURSEMENTS (SECTION 77(1)(b))

6.1 There are additional prescribed expenses incurred by Council Members, that can be reimbursed by the Council that do not fall within the category of mandatory reimbursement outlined above.

6.2 Section 77(1)(b) of the LG Act provides that the Council (meaning the Council as the governing body) may approve the reimbursement of additional expenses as set out in the Regulations incurred by Council Members, either on a case-by-case basis or under a policy adopted by Council. This Policy sets out the types of approved expenses that may be reimbursed.

6.3 These additional types of reimbursed expenses are distinguished from the payment of allowances and from the mandatory reimbursement of travel and child/dependantdependent care expenses associated with attendance at a prescribed meeting.

6.4 Regulation 6 of the Regulations sets out the types of additional expenses that may be reimbursed under section 77(1)(b) with the approval of the Council. These are:

6.4.1 an expense incurred in the use of a telephone, facsimile or other telecommunications device, or in the use of a form of electronic communication, on the business of the Council;

6.4.2 travelling expenses incurred by the Council Member as a consequence of the Member’s attendance at a function or activity on the business of the Council (other than for which the member is reimbursed under section 77(1)(a) of the LG Act);

6.4.3 travelling expenses incurred by the Member in undertaking an eligible journey to the extent that those expenses are attributable to travel outside the area of the Council;

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6.4.4 expenses for the care of:

6.4.4.1 a child of the Member; or

6.4.4.2 a dependantdependent of the Member requiring full-time care

incurred by the Member as a consequence of the Member’s attendance at a function or activity on the business of the Council (other than for which the member is reimbursed under section 77(1)(a) of the LG Act); and

6.4.5 expenses incurred by the Member as a consequence of the Member’s attendance at a conference, seminar, training course or other similar activity which is directly or closely related to the performance or discharge of the roles and duties of a Council Member (other than for which the member is reimbursed under section 77(1)(a) of the LG Act).

6.5 For the purposes of this Policy, and pursuant to section 77(1)(b) of the LG Act, the Council approves the reimbursement of additional expenses of Council Members as described below.

7. TRAVEL

7.1 Pursuant to section 77(1)(b) of the LG Act the Council approves reimbursement of Council Member expenses incurred in travelling to a function or activity on Council business. The following conditions apply to these expenses:

7.1.1 travel both within and outside the Council area must be incurred by the Council Member as a consequence of attendance at a function or activity on the business of Council. A ‘function or activity on the business of the Council’ includes official Council functions including Mayoral/Chairperson receptions, opening ceremonies, dinners, citizenship ceremonies, official visits, meetings of ALGA/LGA and Metropolitan LG Group, etc.; inspection of sites within the Council area which relate to Council or Committee agenda items; meetings of community groups and organisations as a Council representative – but not to attend meetings of community groups or organisations when fulfilling the role as a member of the Board of any such community group or organisation.

7.1.2 reimbursement is restricted to the shortest or most practicable route. Where any other route is taken, reimbursement will be calculated as though the shortest or most practicable route (as determined by the Chief Executive Officer) had been taken

7.1.3 where a Council Member travels by private motor vehicle, the rate of reimbursement is at a rate equal to the appropriate rate per kilometre (determined according to the engine capacity of the vehicle) prescribed for the purposes of calculating deductions for car expenses under section 28.25 of the Income Tax Assessment Act 1997 of the Commonwealth.

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7.1.4 car parking fees will be reimbursed (where they are a consequence of a Council Member attending a function or activity on the business of the Council).

7.1.5 travel by taxi, bus, plane or other means of public transport will be reimbursed on the basis of being expenses where they are incurred as a consequence of the Member’s attendance at a function or activity on the business of the Council however such travel must still be by the shortest or most practicable route and production of the relevant receipts or other evidence of expenditure is required and subject to budget provisions.

8. CARE AND OTHER EXPENSES

Pursuant to section 77(1)(b) of the LG Act the Council approves reimbursement of:

8.1 Expenses incurred for the care of a child of a Council Member or a dependantdependent of the Council Member requiring full time care as a consequence of the Council Member’s attendance at a function or activity on the business of Council (other than expenses for which the Member is reimbursed under section 77 (1)(a) of the LG Act).

8.2 Expenses incurred by the Council Member as a consequence of the Council Member’s attendance at a conference, seminar, training course or other similar activity that is directly or closely related to the performance or discharge of the roles or duties of the Council Member (other than expenses for which the Member is reimbursed under section 77(1)(a) of the LG Act). Expenses will only be reimbursed for attendance at conferences, seminars, etc which have been approved by Council or under delegation/policy, e.g. under Council’s “Council Member Training and Development Policy”. Where attendance at the conference, seminar etc is approved the following types of expenses can be reimbursed: airfares, registration fees, accommodation, meals, taxi fares, car parking and incidentals up to a daily maximum of $60.00.

8.3 Any overnight accommodation must be agreed by the relevant Council Member and the Chief Executive Officer prior to it being booked. Accommodation must not exceed a standard considered by the relevant Council Member and the Chief Executive Officer to be reasonable and not unnecessarily expensive to the Council. Production of the relevant receipts or other evidence of expenditure is required and reimbursement is subject to budget provisions.

NOTE: Supporting receipts must be provided in order to validate claimed reimbursement, and reimbursement will be subject to budget provision.

9. FACILITIES AND SUPPORT

9.1 In addition to allowances and the reimbursement of expenses, the LG Act provides that the Council can provide facilities and forms of support for use by its Council Members to assist them to perform or discharge their official functions and duties (section 78).

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9.2 The Council must consider and specifically approve the particular facility and support as necessary or expedient to the performance or discharge of all Council Members’ official functions or duties. In approving the provision of facilities and support section 78 requires that any such services and facilities must be made available to all Council Members on a uniform basis, other than those facilities or support specifically provided to the Principal Member set out below (if any).

9.3 Pursuant to section 78 of the LG Act, Council has considered and is satisfied that the following facilities and support are necessary or expedient for all Council Members to assist them in performing or discharging their official functions and duties:

9.3.1 Personal Computer and Tablet for use at meetings and for document sharing from the Council including agendas, minutes and workshop papers

9.3.2 Printer

9.3.3 Official Council email address

9.3.4 An allowance of $10/month for internet access and consumables

9.4 The provision of these facilities and support are made available to all Council Members (including the Principal Member) under the LG Act on the following basis:

9.4.1 they are necessary or expedient for the Council member to perform or discharge his/her official functions or duties;

9.4.2 the facilities remain the Council’s property regardless of whether they are used off site or not; and

9.4.3 they are not to be used for a private purpose or any other purpose unrelated to official Council functions and duties, unless such usage has been specifically pre-approved by the Council and the Council Member has agreed to reimburse the Council for any additional cost or expenses associated with that usage.

9.5 In addition to the above, Council has resolved to make available to the Principal Member (and to any acting Principal Member appointed during the Principal Member’s absence) the following additional facilities and support to assist them in performing and discharging their official functions and duties:

9.5.1 Office space

9.5.2 Secretarial support

9.5.3 Mobile phone

9.5.4 Use of a Council pool vehicle when such a vehicle is available

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9.6 In addition, although not required by the LG Act, the Council has determined that the provision of the above facilities and support are made available to Council Members on the following terms:

9.6.1 each Council Member is solely responsible for those facilities released into their care and/or control for the duration of their term in office;

9.6.2 all facilities must be returned to the Council at the end of each term in office, upon the office of a Member of a Council becoming vacant, or earlier at the request of the Chief Executive Officer;

9.6.3 if the facilities provided to the Council Member are damaged or lost the Council Member must lodge a written report with the Council officer responsible for this Policy (whose name is detailed at the end of this Policy).

9.7 The use of Council facilities, support and/or services by Council Members for campaign or election purposes is not permitted under any circumstances on the basis it is not necessary or expedient to the performance or discharge of a Council Member’s official functions or duties under the LG Act. The use of such facilities for electoral purposes during the election period would be a breach of section 78(3) of the LG Act.

10. OTHER REIMBURSEMENTS

10.1 Any additional reimbursements and facilities and support not detailed in this Policy will require the specific approval of Council prior to any reimbursements being paid, benefits being received and facilities and/or support being provided.

11. CLAIMS FOR REIMBURSEMENT

11.1 Council Members are required to provide details of kilometres travelled and/or evidence of expenses incurred to support all reimbursements claimed.

11.2 The Council’s standard reimbursement form could include a section to be completed by the Council Members detailing their activities (including attendances at seminars and conferences) performed in that month or quarter. This will provide a means by which the Council administration can cross reference what has been reimbursed to each Council Member for the purpose of recording such information in the Register of Allowances and Benefits.

11.3 All claims for reimbursement must be submitted to the Chief Executive Officer (or other nominated and delegated officer) on the form/s provided for this purpose on a monthly/quarterly basis for the purposes of maintaining the Register of Allowances and Benefits.

11.4 Reimbursement of expenses will only be paid to a Council Member upon presentation of the form/s and adequate evidence supporting the claims made.

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12. OTHER BENEFITS RECEIVED

12.1 There is no express interpretation in the LG Act of the term “benefits” received or provided to Council Members. However, it is common for the Council to incur costs or pay for expenses (or provide a non-monetary benefit) for the “benefit” of Council Members in the course of, or related to the performance of the Council Member’s role, functions or duties, as opposed to reimbursing them. Where the Council pays up-front for expenses that would otherwise be reimbursable, or provides Council Members with facilities or services that can be quantified for each Council Member, these are provided to Members for their “benefit”. For example if a Council Member attends at the ALGA conference in Canberra in November of any year, and the Council meets all or any of the costs associated with that attendance upfront, that is a “benefit” provided to the Council Member. Another example of a “benefit” is where the Council provides, at its own cost, all Council Members with business cards for their use in performing their official functions and duties.

12.2 The cost of “benefits” needs to be quantified for each Council Member (to the extent they can be) on a quarterly basis and recorded in the Register of Allowances and Benefits pursuant to section 79(1) of the LG Act as a “benefit” provided to that Council Member.

13. REGISTER OF ALLOWANCES AND BENEFITS (TEMPLATE - APPENDIX 2)

13.1 Pursuant to section 79(1) and (2) of the LG Act, the Chief Executive Officer must maintain a Register in which he or she shall ensure that a record is kept of:

13.1.1 the annual allowance payable to a Council Member (in the case of section 79 (1)(a)); and

13.1.2 any expenses reimbursed under section 77(1)(b) of the LG Act (in the case of section 79(1)(b)); and

13.1.3 other benefits paid or provided for the benefit of the Member by the Council (in the case of section 79(1)(c)); or

13.1.4 to make a record of the provision of a reimbursement or benefit not previously recorded in the Register (in the case of section 79(2)(b)), on a quarterly basis (see regulation 7 of the Regulations).

13.2 Reimbursements paid under section 77(1)(a) of the LG Act are not required to be recorded in the Register.

13.2 The Chief Executive Officer is required to record in the Register any changes in the allowance or a benefit payable to, or provided for the benefit of, Council Members. Accordingly, the Chief Executive Officer will update the Register each quarter and therefore each Council Member is required to provide his or her claim form for reimbursement to the Chief Executive Officer monthly.

13.3 The Register of Allowances and Benefits is available for inspection by members of the public, free of charge, at the Council’s office during ordinary business hours. Copies or extracts of the Register are available for purchase upon payment of a fixed fee. TOWN OF GAWLER Page 173 of 206 CR16/15275/744 Page 10 of 17 CORPORATE & COMMUNITYThe SERVICES electronic version of this document is the controlled version.ATTACHMENTS Printed copies are UNDER SEPERATE COVER MEETING 08 MARCH 2016 considered uncontrolled. Before using a printed copy, verify that it is the current version. COUNCIL MEMBERS’ ALLOWANCES AND BENEFITS POLICY 3.4

14. REVIEW AND EVALUATION

Council Member allowances are determined by the Remuneration Tribunal on a 4 yearly basis. The correctness and effectiveness of this Policy will also be reviewed and evaluated on a biennial basis.

The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Policy.

The Policy will not be altered or substituted so as to affect a process already commenced.

This Policy will lapse at the next general election at which time the newly elected Council will be required to adopt a new policy dealing with Council Member’s allowances, reimbursements and benefits for their term in office (section 77(2) LG Act).

15. FURTHER INFORMATION

Further information about this Policy can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

16. AVAILABILITY OF POLICY

The Policy is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available on the Council website at www.gawler.sa.gov.au.

A copy of this Policy will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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APPENDIX 1

Form 1

Lodge with: Chief Executive Officer

Town of Gawler Council Member’s Reimbursement Claim Form 1

Name: …………………………………………………………………………………………………

Period: ………………………………………………………………………………………………..

Total Reimbursement Claim Amount: $...... ______

Reimbursement of prescribed expenses associated with attending a prescribed meeting that is not subject to Council approval (refer to section 77(1)(a) of the Local Government Act 1999 and Regulation 5 of the Local Government (Members Allowances and Benefits) Regulations 2010)

1. Travel Expenses & Travel Time Payment (if applicable)

1.1 Date of 1.2 Council Function or 1.3 Mode of 1.4 Distance Travel Business Attended* Transport Travelled (km)**, if Motor Vehicle

1.5 Details of your motor vehicle (where applicable): 13.4 Model and make of motor vehicle: ………………………………………………… 13.5 Engine size: ………………………………………………………………………….. 13.6 Total number of kilometres for reimbursement claim: ………………...…...…….

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1.6 Bus and/or taxi costs (where applicable):

13.7 Reimbursement claim: $......

Please attach copies of all receipts.

*NOTE: Travel claims must relate to expenses actually and necessarily incurred by the Member in travelling to or from a prescribed meeting provided the journey is an eligible journey and is by the shortest or most practicable route. For the purposes of this Form 1 the term “eligible journey” means a journey between the principal place of residence, or a place of work, of a Member of the Council, and the place of a prescribed meeting (in either direction), in accordance with the Local Government (Members Allowances and Benefits) Regulations 2010.

2. Care Expenses:

2.1 Name of 2.2 Date 2.3 Prescribed meeting 2.4 2.5 Care Provider Child/Dependant of Care attended Hours of Care Provided

13.8 Reimbursement claim: $......

Please attach copies of all receipts.

***NOTE: A ‘prescribed meeting’ means a meeting of the council ort council committee, or an informal gathering, discussion, workshop, briefing, training course or similar activity which is directly or closely related to the performance or discharge of the roles or duties of the member.

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Select preferred method of payment: Cheque □ Direct Debit □*

* If not provided previously or your details have changed please complete your details below:

BSB:

Account No:

Bank and Branch:

Please remember to attach all paperwork supporting your claim otherwise payment will be delayed.

I, confirm that the above claims for reimbursement are true and accurate and are made in accordance with section 77(1)(a) of the Local Government Act 1999 and Regulation 5 of the Local Government (Members Allowances and Benefits) Regulations 2010.

………………………………………………………………………………………………………… Signature of Council Member

Date: …………………………………………………

______

FOR OFFICE USE ONLY

…………………………………………………………………………………………………………… Signature of Chief Executive Officer (Acknowledging receipt)

Date: …………………………………………………

Claim processed by: …………………………………………………………………………………..

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Form 2 Lodge with: Chief Executive Officer

Town of Gawler Council Member’s Reimbursement Form 2

Name: ………………………………………………………………………………………………….

Period: …………………………………………………………………………………………………

Total Reimbursement Claim Amount: $...... ______

Reimbursement of Council approved expenses (Refer to section 77(1)(b) of the Local Government Act 1999 and Regulation 5 of the Local Government (Members Allowances and Benefits) Regulations 2010 and the Council Member’s Allowances & Benefits Policy)

1. Travel Expenses

1.1 Date of 1.2 Council Function or 1.3 Mode of 1.4 Distance Travel Business Attended Transport Travelled (km), if Motor Vehicle

1.5 Details of your motor vehicle (where applicable): 13.9 Model and make of motor vehicle: ………………………………………………… 13.10 Engine size: ………………………………………………………………………….. 13.11 Total number of kilometres for reimbursement claim: ………………...…...…….

1.6 Bus and/or taxi costs and associated receipts (where applicable):

13.12 Reimbursement claim: $......

Please attach copies of all receipts.

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2. Care Expenses

2.1 Name of 2.2 Date 2.3 Council Function or 2.4 2.5 Care Child/Dependant of Care Business Attended Hours of Provider Care Provided

13.13 Reimbursement claim: $......

Please attach copies of all receipts.

3. Conference, Seminar or Training Course

3.1 Date 3.2 Council Function or 3.3 Venue/Location of Function Business Activity or Business Activity

13.14 Reimbursement claim: $......

Please attach copies of all receipts.

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Select preferred method of payment: Cheque □ Direct Debit □*

* If not provided previously or your details have changed please complete your details below:

BSB:

Account No:

Bank and Branch:

Please remember to attach all paperwork supporting your claim otherwise payment will be delayed.

I, confirm that the above claims for reimbursement are true and accurate and are made in accordance with section 77(1)(a) of the Local Government Act 1999 and Regulation 5 of the Local Government (Members Allowances and Benefits) Regulations 2010.

………………………………………………………………………………………………………… Signature of Council Member

Date: …………………………………………………

______

FOR OFFICE USE ONLY

…………………………………………………………………………………………………………… Signature of Chief Executive Officer (Acknowledging receipt)

Date: …………………………………………………

Claim processed by: …………………………………………………………………………………..

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TOWN OF GAWLER POLICY

Policy Number: 5.1

Policy Name: Community Development Grant

Classification: Public – Council Policy

Adopted: 24 September 2013

Frequency of Review: Biennial

Last Review: 23 September 2014March 2016

Next Review Due: September 2015March 2018

Responsible Officer(s): Manager Library & Community Services

Policy and Code of Practice CC10/2601 Manual File Ref:

Council File Reference: CR15/44192CR14/3557

Legislation Authority: N/A

Related Policies and Policy 5.10 – Hire of Council Owned Facilities Codes:

Related Procedures: N/A

1. BACKGROUND

1.1 This policy provides an equitable framework for Council to support not for profit community groups and organisations with financial assistance to develop and implement a wide range of community and cultural development opportunities that promote active community participation and enhance the wellbeing of residents.

1.2 The Policy Aim is to encourage and assist community groups and organisations in the planning, coordination and delivery of community services and activities that benefit the Gawler community.

2. PURPOSE

2.1 The Community Development Grant Policy aims to:

2.1.1 Stimulate community development through support of community, cultural and recreation projects, events and activities occurring within or representing the Town of Gawler;

2.1.2 Foster or provide new services, initiatives and resources which address the needs of the local community;

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2.1.3 Create opportunities which develop the knowledge, skills and confidence of community members (all ages);

2.1.4 Encourage increased participation in local community, cultural and recreation activities, building a greater sense of community;

2.1.5 Recognise the importance of heritage conservation within the Town of Gawler area.

3. ELIGIBILITY

3.1 An incorporated body/not for profit community groups/non-government organisations, childhood education facilities and individuals in the Town of Gawler who satisfy the guidelines (refer http://www.gawler.sa.gov.au/communitygrants).

3.2 Projects/Activities of national and international significance that are an initiative of an incorporated body/not for profit community groups that will benefit residents in the Gawler area.

3.3 It is expected that applicants will meet at least 50% of the project/activity cost (in-kind support will be considered).

3.4 Grant funds must be spent within 12 months.

3.5 Some priority will be given to organisations which did not receive funding in the previous round of community grants.

4. EXCLUSIONS / IN-ELIGIBILITY

4.1 Town of Gawler will not provide grants for:

4.1.1 Projects/Activities that duplicate existing services or programs.

4.1.2 Projects/Activities that would rely on recurrent funding from Council.

4.1.3 On-going operational costs.

4.1.4 Overtly political activities or activities that could be perceived as benefiting a political party or political campaign.

4.1.5 Projects/activities completed or for costs expended.

4.1.6 Fundraising activities.

4.1.7 Organisations seeking additional funding for the completion of the same project/activity.

4.2 Generally, Council will not accept applications from:

4.2.1 Unincorporated organisations, unless auspiced by an eligible incorporated organisation.

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4.2.3 Previous grant recipients who have not fulfilled the conditions of their particular grant.

4.2.4 Non-conforming applications (where applicants have not provided all of the required supporting documentation).

4.3 This Policy does not apply to any requests for corporate sponsorship as may be received by the Council.

5. ALLOCATION OF GRANT

5.1 Council may allocate up to $1,000 per application from the Community Development Grant Budget.

5.2 The call for applications will be made up to twice per annum.

5.2.1 Notification will be advertised in the first half of the financial year, if a second round of grants is called they will be advertised in the third quarter of the financial year.

5.2.2 Applications will close after four (4) weeks of being advertised.

5.2.3 A Grant Application Panel appointed by Council staff will review applications and make recommendations to the next scheduled normal meeting of the Corporate & Community Services Committee for endorsement. . Recommendations from the Committee will then go to the next Ordinary Council meeting for endorsement.

5.3 Successful applicants will be required to spend Council's grant funds within 12 months from the start of their project or activity as indicated in their grant application form.

5.4 A written Acquittal Report outlining the outcomes of the project or activity, together with a Financial Report on how the grant funds were expended must be provided to Council within three months of the completion date of the project or activity.

6. REVIEW AND EVALUATION

The effectiveness of this Policy will be reviewed on a biennial basis.

The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Policy.

The Policy will not be altered or substituted so as to affect a process already commenced.

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7. FURTHER INFORMATION

Further information about this Policy can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

8. AVAILABILITY OF POLICY

The Policy is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available on the Council website at www.gawler.sa.gov.au.

A copy of this Policy will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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TOWN OF GAWLER POLICY

Policy Number: 7.1

Policy Name: Flags and Banners

Classification: Public – Council Policy

Adopted: 25 May 2010

Frequency of Review: AnnualBiennial

Last Review: July 2012January 2016

Next Review Due: July 2013January 2018

Responsible Officer(s): Manager Economic Development, Development, Environment and Regulatory Services & Marketing and Communications

Policy and Code of Practice CC10/2601 Manual File Ref:

Council File Reference: CR15/5394

Legislation Authority: Commonwealth Flags Act 1953 South Australian State Flag (State Proclamation 1904); Australian Government Protocols

Related Policies and N/APolicy 7.2 - Flags Codes:

Related Procedures: N/A

1. INTRODUCTION

1.1 The Town of Gawler is responsible for the flying display of flags and banners in various public locations in the town.

1.2 This role responds to governance responsibilities with respect to recognised National Flags and the State Flag of South Australia. It also reflects an the ongoing interest in the use of flags and banners to add vibrancy and attractiveness to the public realm while promoting a range of events and activities.

1.3 This policy provides the basis for flying flags and displaying banners in several designated locations, as well as underpinning operational guidelines for policy implementation.

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1.4 For the purpose of this policy and its operating guidelines a flag is defined as a piece of cloth attached by one edge to a staff, rope or pole, and which bears a distinctive design. A banner is defined as a large, stitched cloth or vinyl bearing a design, logo or slogan, strung between two brackets.

2. PURPOSE

2.1 This policy identifies the basis upon which Council enables the displayflying of flags and banners in public locations in the town. It gives guidance with respect to two the following categories:

2.1.1 those flown as an expression of Council’s governance responsibilities; and

2.1.21 those flown displayed in response to requests to hire flagpoles or banner sites managed by Council in the town’s public realm.

2.2 The Town of Gawler recognises the significance of certain flags connected to its governance responsibilities and will utilise designated flagpoles within the town to fly such flags. The flags that are to be flown permanently pursuant to this policy are the Australian National Flag and State Flag of South Australia. Others will be flown as decided by Council from time to time. Flags flown in response to Council’s governance responsibilities will be flown in accordance with relevant legislation and protocol guidelines in force from time to time.

3. OPERATING GUIDELINES

3.1 These operating guidelines support the implementation of flags and banners:

3.1.1 specific requirements applicable toto flags and banners flown displayed for either governance or for hire purposes; and

3.1.2 practical matters such as approval processes and fees, design, construction, and definitions.

4. GOVERNANCE PURPOSES

4.1 Flags may be flown for a governance purpose if they are:

4.1.1 a recognised National Flag (pursuant to the Commonwealth Flags Act 1953, including subsequent Proclamations);

4.1.2 the South Australian State Flag (State Proclamation 1904);

4.1.3 approved for this purpose by specific resolution of Council.

4.2 Key drivers for flag policy relating to “governance” are:

4.2.1 the Commonwealth Flags Act 1953 and relevant Proclamations. This Act formally identified the Australian National Flag, while the Governor-General was authorised to acknowledge other designated flags as “flags of Australia”. This provides a basis for Council’s formal flying of the National Flag, as well as the Aboriginal and Torres Strait Islander Flags (both proclaimed as “flags of Australian” in July 1995);

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4.2.2 the South Australian State Flag was authorised by a State proclamation in 1904 as the State Flag of South Australia. It has not been proclaimed a ‘flag of Australia” under the Flags Act 1953; and

4.2.3 the need to vary standard arrangements from time to time in response to advice from the Protocol Unit of the Premier’s Department (e.g. NADOC week).

4.3 Flags to be flown at Designated Locations

Two locations are provided for the flying of flags for governance purposes: Town Hall Balcony and Institute Balcony.

4.3.1 Town Hall Balcony The Australian National Flag, Aboriginal Flag and the South Australian State Flag will be flown permanently from the flag poles on the Town Hall Balcony.

4.3.2 Institute Balcony Flag poles at this site are only used at this site when directed by the Protocol Unit and facilities satisfy protocol requirements.

4.4 Flags to be Flown – Apex Park and Pioneer Park

4.4.1 Two flag locations have been provided with assistance of Rotary Club of Gawler Incorporated at Apex Park and Pioneer Park. In addition to Council Staff the Rotary Club of Gawler Incorporated are authorised to be flag marshalls at the following sites:-

4.4.1.1 The flagpole at Pioneer Park to be used for the National Flag.

4.4.1.2 The three flagpoles at Apex Park to be used for Nationally recognised flags.

4.4.2 Flag sites will remain available for the use by the Town of Gawler or authorised third parties.

54. FOR HIRE PURPOSES

54.1 Flags and bBanners designated for hire should be utilised so as to:

5.1.1 enhance the town’s visual attractiveness, style and sophistication by decorating and enlivening the town’s streets;

5.1.2 reinforce the town’s image;

5.1.3 convey a sense of activity and creativity and promote events that enhance the town’s vibrancy and encourage visitation;

5.1.4 reinforce the visual image associated with a major event, activity, or campaign to market the town;

5.1.5 convey information about cultural, community, sporting, recreational or tourist events, festivals or major activities; and 5.1.6 promote Gawler as a destination for visitation. TOWN OF GAWLER Page 187 of 206 CR15/5394 3 of 8 CORPORATE & COMMUNITYThe SERVICES electronic version of this document is the controlled version.ATTACHMENTS Printed copies are UNDER SEPERATE COVER MEETING 08 MARCH 2016 considered uncontrolled. Before using a printed copy, verify that it is the current version. FLAGS AND BANNERS POLICY 7.1

5.2 Administrative Arrangements

5.2.1 Flag and bBanner sites will be available for hire at times when they are not required for use by the Town of Gawler.

5.2.2 Events delivered or sponsored by Council will take precedence. Priority then will be given to Town of Gawler based events in the following order; major events; civic and ceremonial events; larger community events. Events based outside the Town of Gawler will not be acceptedmay be considered.

5.2.3 Flags and banners for annual events are not required to specify a year.

5.2.4 Preference will be given to promotions and events that occur in or create a significant benefit to the Town of Gawler.

5.2.5 Bookings will be taken up to two years in advance and where possible will be restricted to complete streets.

5.2.6 Banners and flags may be displayed for a period not exceeding 26 days, excluding Council and Christmas banners.

5.2.7 Flags and bBanners may be installed up to 21 days prior to the event and are to be removed no later than 5 days following the conclusion of the event being promoted.

5.2.8 Banners and flags must enhance the Town’s appearance, be of good quality, well designed and in good condition.

5.2.9 Precinct and other place specific groups will be given priority over other external applications in relation to flag and banner sites in designated streets.

5.2.10 The Council reserves the right to accept or reject applications.

6. MANAGEMENT

6.1 Designated Hire Locations

Council reserves the right to reduce or increase the number of sites as deemed necessary. Applicants should refer to the Banner Application Form for current locations.

6.2 Design Requirements

Flags and bBanners increase the rhythm and dynamism of the streetscape by providing colour and movement. Typically, flags and banners should consist of bold, colourful, high quality graphics which convey a clear message. Flags and bBanners are a highly visible element in the streetscape, and are therefore an excellent means of conveying information about upcoming cultural, community, recreational and tourist events. The design of the flag or banner is the responsibility of the person wishing to hire the approved site.

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6.3 Graphic Content

Because flags and banners must be bottom mounted at least 2.7 metres above street level, the graphic composition of colour and text needs to be bold and uncomplicated, and able to be read at a distance of up to 50 metres from a moving vehicle. Excessive use of darker colours, or fine text, should be avoided.

6.4 Text

Text should be in a font which is legible from a distance. It should be easily distinguishable from the background colour(s) used in the flag or banner. Light coloured text on a dark background has been proven to have the greatest clarity.

6.5 Colours

The ‘Pantone Colour Matching System’ guide for printers is widely used, and can be quoted when communicating colour requirements to a printer/manufacturer. The system allows for an infinite palette of colours, although lighter, brighter colours add impact to a design. High degrees of contrast between different coloured elements are effective.

6.6 Subject Matter

6.6.1 The primary focus of a flag or banner should be a cultural, community, recreational or tourist event. Registered charities may use flags or banners to promote a major fund raising activity.

6.6.2 In particular, banners or flags with events of a political, religious, marginal or controversial nature as their focus should be discussed at an early stage and will only be permitted subject to Council approval.

6.6.3 Material deemed to be inappropriate or offensive to the community at large, or to any particular community sector, will not be permitted. The focus of any flag or banner will always be subject to the consideration and approval of Council. In certain circumstances a proposal may be referred to Council or a Committee of Council for decision.

In these circumstances applicants will be kept informed of the process and approval time.

6.7 Third Party Advertising

6.7.1 A degree of sponsorship is typically negotiated to assist in the staging or running of an event. The corporate or organisation logo of such a sponsor is therefore allowed to occupy some space on a flag or banner.

6.7.2 Such advertising on a banner can occupy a maximum of 10% of its total area regardless of the number of sponsors. The same ratios are applicable to banners over streets.

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6.7.3 The advertising content on a flag banner can occupy a maximum of 50% of the total area. These ratios apply to each individual flag or banner and cannot be achieved by the alternate spacing of product, or sponsor, and then the event on flags or the banners.

6.7.4 Where sponsorship includes naming rights for the event, organisers can choose to include either the business name within the design or alternatively the sponsor logo in accordance with the guidelines detailed above.

6.8 Construction

Flag and Banner construction must meet Council specifications.

6.9 Materials and Fixing

6.9.1 There are many suitable materials on the market from which flags and banners can be manufactured.

6.9.2 Each material exhibits different characteristics, according to the visual effect desired. Some lighter fabrics allow text to be read from both sides of a banner in strong sunlight. Where translucency is not desirable a heavier gauge of fabric is recommended, or double layers of fabric.

6.9.3 In addition to the provision of a finished set of banners or flags, each must be equipped with a correctly designed fixing system as per Council specifications.

6.10 Dimensions

Banner and flag dimensions for each site are available upon application.

7. APPLICATION PROCESS

7.1 Application Procedure and Documentation

7.1.1 All Banner and Flag designs must be submitted to the Council where the design will be briefly assessed.

7.1.2 The Application must include a colour scale drawing of the proposed flag or banner (or across-street banner), and a brief sentence describing the purpose of the display.

7.1.3 Applications must also indicate the number of sites required, the preferred location and the duration required, for the display. It is important to note that where clusters of infrastructure are present design elements will require consistency to gain maximum impact.

7.1.4 A completed Certificate of Currency of Public Liability Insurance cover should be provided by the Applicant in accordance with the requirements set out in this policy.

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7.1.5 The Council can provide advice should an Applicant require assistance with a design.

7.2 Notification and Approval

When the design of a flag or banner is deemed satisfactory for public display by the Council, the Applicant will be notified. Only at this stage should any manufacturing take place. Applicants should allow a minimum five working days for this process.

7.3 Bookings

All site bookings should be made through Council. Bookings should be made as far in advance as possible, however the Council cannot guarantee that the required number of sites will be available.

7.4 Public Liability Insurance

7.4.1 The Applicant agrees to indemnify the Council in respect of any action, claim, proceeding, demand, cost expense, loss, damage or bodily injury, including death which the Council may sustain or incur arising out of the erection, presence and removal of a flag or banner.

7.4.2 All Applicants are required to take out Public Liability Insurance Policy that covers the flags, banners and banners across streets, minimum ten million dollars ($10,000,000). Council may choose to vary this amount in its absolute discretion. A completed Certificate of Currency must be forwarded to the Council with the Application.

7.5 Hire Fees and Charges

Hire fees and charges will be in accordance with the Register of Fees and Charges schedule approved by Council.

7.6 Applicant’s Responsibility

The Applicant is responsible for all costs associated with the design, manufacture, installation, maintenance and removal of its flags/ banner/s. This work is done at the Applicants own risk and must not contravene any applicable law, code of practice or Australian Standard. Installation of banners can only be undertaken by accredited operators / persons. Murray Street banners can only be installed by Council’s nominated subcontractor

7.7 Council’s Responsibility

Should any damage occur, either from wind or other natural force, or vandalism, which renders a flag or banner unsafe for display, the Council will immediately advise the applicant. Where public safety is compromised and immediate action is required the Applicant will be liable for costs incurred by Council.

8. REVIEW AND EVALUATION

The effectiveness of this Policy will be reviewed on an annuala biennial basis.

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The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Policy.

The Policy will not be altered or substituted so as to affect a process already commenced.

9. FURTHER INFORMATION

Further information about this Policy can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

10. AVAILABILITY OF POLICY

The Policy is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available on the Council website at www.gawler.sa.gov.au.

A copy of this Policy will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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TOWN OF GAWLER POLICY

Policy Number: 7.2

Policy Name: Flags

Classification: Public – Council Policy

Adopted: 25 May 2010

Frequency of Review: Biennial

Last Review: February 2016

Next Review Due: February 2018

Responsible Officer(s): Manager – Finance & Corporate Services

Policy and Code of Practice CC10/2601 Manual File Ref:

Council File Reference: CR15/30109

Legislation Authority: Commonwealth Flags Act 1953 South Australian State Flag (State Proclamation 1904); Australian Government Protocols

Related Policies and Policy 7.1 - Banners Codes:

Related Procedures: Australian Flags – Part 2: The protocols for the appropriate use and flying of the flag

1. INTRODUCTION

1.1 The Town of Gawler is responsible for the flying of flags at various public locations in the town.

1.2 This role responds to governance responsibilities with respect to recognised National Flags and the State Flag of South Australia.

1.3 This policy provides the basis for flying flags in several designated locations, as well as underpinning operational guidelines for policy implementation.

1.4 For the purpose of this policy and its operating guidelines a flag is defined as a piece of cloth attached by one edge to a staff, rope or pole, and which bears a distinctive design.

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2. PURPOSE

2.1 This policy identifies the basis upon which flags are flown at various public locations in the town. It gives guidance with respect to flags flown as an expression of Council’s governance responsibilities.

2.2 The Town of Gawler recognises the significance of certain flags connected to its governance responsibilities and will utilise designated flagpoles within the town to fly such flags. Flags flown in response to Council’s governance responsibilities will be flown in accordance with relevant legislation and protocol guidelines in force from time to time.

3. OPERATING GUIDELINES

3.1 The only flags that will be flown at Council sites are those that are flown in accordance with Council’s governance role as follows:

3.1.1 National Flag

3.1.2 State Flag

3.1.3 Aboriginal Flag

3.1.4 Council Flag or Torres Strait Islander Flag (the latter during NAIDOC Week and/or Reconciliation Week)

3.2 Flags will only be lowered to half-mast in accordance with protocol broadcasts received from the Department of Premier and Cabinet (or relevant State Government agency) or by authorisation of the Mayor.

4. GOVERNANCE PURPOSES

The flying of flags at Council sites will be in accordance with Australian Government flag flying protocols, determined as follows:

4.1 Town Hall / Institute

4.3.1 Town Hall Balcony The Australian National Flag, South Australian State Flag, Aboriginal Flag, and the Council Flag (or Torres Strait Islander Flag) will be flown permanently from the flag poles on the Town Hall Balcony, in recognition of Council’s governance responsibilities.

4.3.2 Institute Balcony Flag poles at this site are only used when directed by the Protocol Unit and facilities satisfy protocol requirements.

4.2 Apex Park

4.2.1 Flags flown at Apex Park will generally only be flown at the site on Australia Day.

4.2.2 The flying of flags at the site on any other occasions will be at the discretion and determination of Council, in consultation with the Rotary TOWN OF GAWLER Page 194 of 206 CR15/30109 2 of 3 CORPORATE & COMMUNITYThe SERVICES electronic version of this document is the controlled version.ATTACHMENTS Printed copies are UNDER SEPERATE COVER MEETING 08 MARCH 2016 considered uncontrolled. Before using a printed copy, verify that it is the current version. FLAGS POLICY 7.2

Club of Gawler who are authorised flag marshalls at the site.

4.3 Pioneer Park / Gawler South War Memorial

4.3.1 The flagpoles at Pioneer Park and the Gawler South War Memorial are solely reserved for flying of the National Flag.

4.3.2 The Gawler RSL Sub-Branch are authorised flag marshalls for both sites.

5. REVIEW AND EVALUATION

The effectiveness of this Policy will be reviewed on a biennial basis.

The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Policy.

The Policy will not be altered or substituted so as to affect a process already commenced.

6. FURTHER INFORMATION

Further information about this Policy can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

7. AVAILABILITY OF POLICY

The Policy is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available on the Council website at www.gawler.sa.gov.au.

A copy of this Policy will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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TOWN OF GAWLER POLICY

Policy Number: 7.4

Policy Name: Footpath Design Guidelines – Gawler Town CentreTown Centre Footpath Designs

Classification: Public – Council Policy

Adopted: 28 January 2014

Frequency of Review: AnnualBiennial

Last Review: 28 January 2014March 2016

Next Review Due: January 2015March 2018

Responsible Officer(s): Manager Infrastructure and Engineering Services

Policy and Code of Practice CC10/2601 Manual File Ref:

Council File Reference: CR13/39174CR15/5399

Legislation Authority: N/A

Related Policies and N/A Codes:

Related Procedures: N/A

1. INTRODUCTION

This policy provides criteria and indicative footpath designs for the Town Centre. This policy was preparedThese guidelines were prepared following community input and are to informs redevelopment processes and staff involved in ongoing maintenance.

2. GUIDELINESPOLICY

Footpath designs may be based on the following criteria:

2.1 Cost Effective The designs utilise low cost materials and can be easily replaced.

2.2 Simple Does not visually detract/compete with Town Centre’s building elements (which are heavily embellished with a combination of architectural detailing and pragmatic retailing elements such as signage etc).

2.3 Platform A surface that is visually capable of accommodating additional street elements such as furniture, trees, and public art

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2.4 Design (a) Transformation of basic materials into a design composition (b) Provide visual pathways within spaces that have irregular edges

2.5 Robustness (a) Capable of withstanding a variety of uses, i.e. pedestrian and vehicles over time. (b) Ability to integrate wear and tear into the surface patina. (c) Capable of accommodating service change and intrusion post construction.

2.6 Flexibility (a) Ability to handle undulating surfaces and the requirement/desirability for disabled access into buildings. (b) Capable of seamless integration with street structure/services i.e. verandah posts, furniture, service pits, signage

2.7 Safety (a) Designation, through materials and colour, of pedestrian/vehicle conflict points i.e. vehicle crossovers (b) Minimising pedestrian trip points through use of in situ construction method.

2.8 Linkage (a) Use of common materials and patterning throughout the Town Centre, across a variety of localities and functions.

2.9 Heritage (a) Use of traditional materials and themes i.e. red brick, flagstone pattern (b) Identify and highlighting of heritage buildings.

2.10 Identity Creation of a unique paving type that has the potential to characterise Gawler’s Town Centre.

Indicative Designs are included at Attachment 1

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3. REVIEW AND EVALUATION

The effectiveness of this Policy will be reviewed on a biennial n annual basis.

The Chief Executive Officer will report to Council on the outcome of the evaluation and if relevant make recommendations for amendments, alteration or substitution of a new Policy.

The Policy will not be altered or substituted so as to affect a process already commenced.

4. FURTHER INFORMATION

Further information about this Policy can be obtained by:-

Telephone: 8522 9211 Fax: 8522 9212 Email: [email protected] Appointment: Town Hall, 89 – 91 Murray Street, Gawler Letter: PO Box 130, Gawler SA 5118

5. AVAILABILITY OF POLICY

The Policy is available for inspection during ordinary business hours at the Council principal office, Gawler Town Hall or Library Council Offices, 89 – 91 Murray Street, Gawler or is available on the Council website at www.gawler.sa.gov.au.

A copy of this Policy will be provided to interested parties upon request, for a fee as contained in the Register of Fees and Charges.

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ATTACHMENT 1

STREET DESCRIPTION GUIDELINEINDICATIVE DESIGN

General Paving Type 1

A grid pattern consisting of evenly spaced red brick string (bricks side by side) surrounds perpendicular to kerb line with one (or two depending on the pavement width or boundary detail) brick string courses parallel to the kerb edge.

In situ concrete panels of flagstone size and shape eg 600x900 of standard finish with shot blasted or aggregate finish in designated locations in accordance with design guidelines to highlight key locations. General Paving Type 2

Traditional Gawler red brick (terracotta colour). A grid pattern consisting of evenly spaced red brick string surrounds perpendicular to kerb line with one (or two depending on the pavement width or boundary detail) brick string courses parallel to the kerb edge.

Infill paving to be hotmix with

exposed aggregate finish. Edge of hotmix and bricks to be cleaned out after laying.

Red bricks with bevelled edge

The grid size to be no particular or regular pattern, but determined by physical features, i.e. building elements structures in footpath etc.

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STREET DESCRIPTION INDICATIVE DESIGNGUIDELINE

General Pavement width alters Principle Maintain spacing of perpendicular string course. Keep string course parallel with kerb constant. Vary string course at property boundary.

General Pavement width less than 1.2 Principle metres wide

Example: High Street

Maintain spacing of perpendicular string course. Keep string course parallel with kerb constant without space between kerb and string. DELETE string course at property boundary. General Pavement width less than 2 Principle metres wide. Wall defines property boundary.

Maintain spacing of perpendicular string course. Keep string course parallel with kerb constant. DELETE string course at property boundary.

General Pavement width less than 2 Principle metres wide. Un-walled planted area defines property boundary.

Maintain spacing of perpendicular string course. Keep string course parallel with kerb constant without space between kerb and string. RETAIN string course at property boundary.

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STREET DESCRIPTION INDICATIVE DESIGNGUIDELINE

General Irregular kerb edge Principle Maintain paving in regular pattern. PROVIDE INFILL hotmix or concrete paving depending on prevailing paving type.

General Irregular property boundary Principle edge

Maintain paving in regular pattern. PROVIDE INFILL paving at Boundary Edge depending on prevailing paving type.

General Angled property edge Principle Example: South Side of Calton Road near Murray Street junction.

Maintain paving in regular pattern. Keep string course parallel with kerb constant.

Stop string course at junction with property boundary. Both bands to stay parallel.

General Corner detail at junction of Principle pavements of varying width at 90 degrees or some other inside angle.

Stop patterned paving at convenient locations on each side. Provide opportunity for special paving eg mosaic inlay, sculptured element or similar.

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STREET DESCRIPTION INDICATIVE DESIGNGUIDELINE

General Pavement to Heritage Building Principle with front wall on property boundary.

Provide concrete flagstone pattern with aggregate finish.

Detailed Service Pit Principles Confirm age and status with Service Authority. Confirm current type of service pit including edge detail.

Minimise or remove surround to pit cover wherever possible.

Provide black concrete border or take hotmix paving up to edge.

Detailed Tree Surround Principles Interrupt string and insert tree grate

Detailed Pram Ramp Principles Upgrade with tactile indicators in accordance with current Access Code requirements.

Consider with aggregate finish.

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STREET DESCRIPTION INDICATIVE DESIGNGUIDELINE

Detailed Standard Driveway Crossover Principles (up to 6.0 metres)

Treat as entry mat by stopping patterned paving to each side. Consider adopting an angled entry and using an infill red brick paving.

Detailed Wide Driveway Crossover Principles Change patterned paving through crossover to a single string

In locations where concrete is in use aggregate finish.

Detailed Verandah Post Locations in Principles Pavement Greater than 2.2 metres wide

Locate string course on kerbside of post in order to integrate pavement and building.

Detailed Retention or reconstruction of Principles bluestone kerbing

Retain or reconstruct original bluestone kerbing wherever possible.

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STREET DESCRIPTION INDICATIVE DESIGNGUIDELINE

Detailed Post and Service Pits Principles Integrate posts and service pits into pavement pattern i.e. do not change pattern to accommodate these elements.

Detailed The Nib Principles Carry strings parallel to kerbs past perpendicular string courses, with nibs of unequal length.

DDS Paving Type Designation Guidelines Paving Type 1 to all areas east of new DDS.

Paving Type 2 to Reid Street and Finniss Street, changing over to Paving Type 1 in line with East wall of DDS and entry to carpark

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STREET DESCRIPTION INDICATIVE DESIGNGUIDELINE

DDS Reid Street: Paving Type 2 Guidelines Crossovers:

Continue single string across driveway crossovers in accordance with Principle 16.

Building Elements:

Align string courses with red brick building elements and locate street trees centrally in panels as per Tree Surround Principle 13 DDS Centenary Lane: Paving Type 2 Guidelines after turning corner and continuing 5 metres northwards in paving type 1

DDS East Carpark and Pedestrian Guidelines areas:

DDS Consultant to provide design adopting principles and palette of materials.

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STREET DESCRIPTION INDICATIVE DESIGNGUIDELINE

Commercial Gum Tree Area: Lane Gum Tree A special design to be prepared for Plaza Area which allows for water / air penetration (to support the tree)

Light Pavement to be sprayseal in Square accordance with Church Hill Management Plan

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